D&D Daily Mobile Edition

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10/16/18

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The D&D Daily's Publicly Reported
Q3 2018 Robbery Report

Robberies Up 2.2% Since Q3 2017
C-Stores & Pharmacies Top Targets

YTD & Quarterly Comparison
2016-2018

Year-to-Date - 2016-2018
• 2018 YTD - 4,150 robberies (up 1.24% from '17)
• 2017 YTD - 4,099 robberies (down 1.28% from '16)

Q3 Comparison - 2016-2018
• Q3 2018 - 1,374 robberies (up 2.2% from '17)
• Q3 2017 - 1,345 robberies (down 17% from '16)

Q3 Robberies by Weekday

*Not all incidents reported a weekday

• 74% of Robberies Occur Saturday through Wednesday
• Pay Day & Social Life’s Impact? Thursday & Friday Lowest Rate
• Monday highest day of first three quarters

Q3 Robberies by State

Click here to read the full report

Scarsdale Security
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Thanks, Scarsdale, for making this column and this report possible.
Hey LP and AP Execs - Thank Scarsdale Security!

Moving Up
Sponsored by Agilence

Ken Keegan named Director of Security, Safety and Loss Prevention for Clarins Group

Ken was previously the Director of Profit Protection - U.S. and Mexico for The Body Shop for over three years. Prior to that, he was a Senior Risk/LP Manager for Jamba Juice, Shortage Control Manager for Ross Stores, Project Manager/LP/Operations for Gap Inc. and Regional LP Auditor for LP Innovations. He earned his Masters in Protection Management from John Jay College. Congratulations Ken!

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Top Industry News

From $4.35-an-hour Security Guard to the C-Suite:
Getting to Know Lowe’s New CEO Marvin Ellison
Marvin Ellison’s first job in retail was as a part-time security officer at a Target store in Memphis when he was a junior in college. Ellison, the middle of seven kids, grew up in in Brownsville, Tenn., a small town about 60 miles northeast of Memphis. Ellison’s father often worked several jobs to make ends meet, so he didn’t want to burden his parents by asking for money.

Ellison, who took the helm at the world’s second-largest home improvement retailer this summer, made $4.35 an hour, enough to help pay for books and other expenses at Memphis State University.

Ellison’s foray into retail wasn’t exactly intentional. But Ellison describes that job as “the best thing that ever happened to me.” That’s not only because it would lead to another 15 years with Target, but more importantly, Ellison says, his time as a rank-and-file employee helped shape how he operates now as the CEO of Lowe’s. charlottleobserver.com

Why Senior Management is the Biggest Threat to Workplace Security
New research undertaken by 247meeting has revealed senior management as being the culprits for some of the biggest lapses in workplace security. 247meeting surveyed 2,000 UK office-based workers and remote workers to understand their attitude to workplace security and the impact it has already had throughout their career. The new report aims to educate businesses on the biggest potential threats to security and how to overcome this.

Some of the biggest lapses in security admitted by senior managers include 1 in 4 allowing other colleagues to use their conference call PINs, meaning those colleagues can dial into their calls at any time.

Couple this with the fact that senior managers also admit to discussing many sensitive matters on calls such as business issues (34%), employee salaries (31%) and internal company trading results (27%) and the potential for data breaches is clear. Unsurprisingly a quarter of senior managers did admit to experiencing a stranger on their conference call previously, yet this doesn’t seem to have changed their behavior.

Strangers hacking into conference calls can be managed by employees not sharing conference call PINS and using a safer option like a secure mobile app version instead. While sharing conference call PINS might not seem to be very risky, it can be the start of a major security breach and you should take every precaution when it comes to calling clients and customers.

Other precautions you can take are making sure that you are taking all calls in a private space and if you are out of the office you should leave important calls about private information until you are back in a secure space. securitymagazine.com

4 Ways to Reduce the Risk of Violence in the Workplace
Businesses have a duty to provide employees with a safe workplace. So they should be prepared to handle threats of violence, particularly since workplace homicides are on the rise.

Violent deaths in the workplace rose to 866 in 2016 from 703 in 2015, according to the latest report by the U.S. Bureau of Labor Statistics. Five hundred of those deaths were homicides, including 394 shootings. Only transportation incidents caused more workplace fatalities (2,083) than did violent incidents in 2016.

Employers should create an environment where employees feel comfortable reporting work-related and personal issues, Vance said. Then the employer can take appropriate precautions. For example, if a worker reports that her spouse threatened her, the employer can make sure that the receptionist or security guard has a picture of the spouse and can call 911 if necessary.

Here are some additional tips to mitigate the risk of violence in the workplace:

1. Continuously Screen Workers - Employers should ensure that job candidates are who they say they are, have the credentials that they purport to have and meet the organization's risk profile in terms of previous criminal history. "But circumstances change. That's why it's important for employers to periodically rescreen their workforce to ensure that they identify new and emerging threats to their organization."

2. Limit Access - Organizations should consider granting unrestricted access to the worksite only to employees and visitors who have successfully completed the organization's background check. Similarly, employers may want to restrict access to the company's data network.

3. Don't Discriminate - "It's important to remember that workers with previous criminal history should not automatically be excluded from hire." Employers should offer such candidates a fair chance at hiring by conducting an assessment of the individual's criminal history and how it relates to the job.

4. Monitor for Substance Abuse - A robust employee drug- and alcohol-testing program can lower the risk of violence. Substance abuse can alter a person's mental state and make someone more inclined to do something impulsive, such as hurt a co-worker or steal money. shrm.org

CVS Rolling Out More Time Delay Safes in Maryland & Washington D.C.
to Prevent Pharmacy Robberies, Combat Opioid Epidemic
Following CVS' announcement last week that it had completed a rollout of time delay safes to all 900 pharmacies in California, CVS Pharmacy announced today that it has completed a similar rollout for all 228 locations in Maryland and 55 locations in Washington, DC.

The safes will help prevent pharmacy robberies and combat the ongoing opioid epidemic by helping to prevent diversion of controlled substance narcotic medications by keeping them out of the hands of unauthorized individuals. In addition, the safes will help CVS Pharmacy ensure the safety and well-being of its customers and employees. prnewswire.com

OpenEye Announces Okta Integration with OWS
OpenEye, a leading provider of cloud managed video surveillance solutions, announces the integration of the OpenEye Web Services platform with the Okta Identity Cloud to help customers manage user access and permissions of their OpenEye video surveillance system.

This integration was completed at the request of a large regional quick service restaurant customer.

Several of OpenEye's large retail customers are also using this in their cyber security portfolio. It is a big time saver for them to manage user permissions across their national deployments and increase cyber security.

The Okta integration allows users to log in to their OWS account using their Okta credentials from both the Okta portal or any OpenEye Web Services portal including the OpenEye mobile app. Okta account managers can also access the OpenEye Web Services user management through the Okta portal to add or remove new users and to manage user permissions including group permissions, simplifying onboarding and offboarding.

“OpenEye is the first video surveillance solution to integrate with Okta Identity Cloud,” said Ian Siemer, VP of Product Management and Marketing for OpenEye. “We are excited to complete development of this integration meeting the needs of our customers who rely on an identity management solution to manage their users.” Read More Here.

LP Innovations (a DTT Company) joins LPF as Doctorate Level Partner
The Loss Prevention Foundation (LPF) today announced that LP Innovations (LPI), a DTT company, has joined the LPF as the newest Doctorate Level partner. DTT is the world's leading provider of intelligent video-based surveillance and loss prevention services. As a Doctorate partner, LPI will be able to award numerous certification course scholarships for retailers, universities, and internal associates. They will also now be able to provide complimentary LPF memberships to loss prevention practitioners.

LP Innovations was founded in 1998 and acquired by DTT in 2018. LPI provides cost-effective, results driven programs. Their national team of professionals provides audits, training, incident resolution, analysis and consultation services to over seventy companies and eight thousand locations in the US and Canada. yourlpf.org

Sears owes billions of dollars: Who will be left holding the bag?
Vendors, shareholders, & pensioners will be left 'fighting over scraps'
Sears is on the hook to vendors, lenders and even customers who recently bought Kenmore fridges or Craftsman lawn mowers. The company has close to $7 billion in assets, according to court filings Monday. But it has $11.3 billion in liabilities. More than 100,000 creditors are owed money by Sears. After Sears filed for bankruptcy protection Monday, those creditors will all get in line to fight to collect pennies in return for their investment dollars.

Unsecured vendors and service providers, shareholders, and pensioners will be left to fight over the scraps. Companies that sold to Sears may not get paid back in full -- or at all. Shareholders have mostly gotten wiped out already -- the stock is down 89% this year -- but they're generally last in line to claw back their investments.

The Pension Benefit Guaranty Corp., a US government pension insurer, is the company's largest unsecured creditor. The government agency claims Sears' pension plans are underfunded by about $1.5 billion. It has been negotiating with Sears for years, and the insurer believes Sears will be able to pay benefits for most of its 90,000 pensioners. The rest will be guaranteed by the agency, so pensioners won't lose out. cnn.com

Three Ways To Buck Tradition at Your Annual Meeting
Sick of executing conferences the same way you’ve done them for years? Consider making these changes to breathe new life into your events and boost attendee engagement. associationsnow.com

Sr. Director of Enterprise Security for tire distributor TBC Corporation
Job based in Palm Beach County, FL
The SR Director of Enterprise Security will report to the Vice President, Asset Protection and is responsible for promoting the Asset Protection key objectives through ensuring the security and protection of TBC personnel and company assets within the corporate, retail, and distribution warehouse environment in North and Central America. This position will effectively lead, manage and support the security program for the corporate offices, retail stores, and distribution warehouses and provide guidance on physical security, fire safety, alarm response, access control, visitor's control, CCTV, etc.

TBC Corporation (TBC) is one of North America’s largest marketers of automotive replacement tires, serving wholesale customers in the United States, Canada and Mexico through TBC Brands, NTW, TBC International, and TBC de Mexico. Additionally, TBC responds to the needs of consumers in search of total car care at more than 3,200 franchised and company-operated tire and automotive service centers under the brands NTB®, Tire Kingdom®, Merchant’s Tire® , Big O Tires® and Midas®. wfa.kronostm.com

'Shopping While Black': Rapper Kool G Rap Suing Finish Line Over Wrongful Shoplifting Accusation

Sears gets OK to tap $300M bankruptcy loan

Claire's exits Chapter 11 in time for the holidays

Target Donates $1 Million to Hurricane Michael Relief Efforts

Kohl’s Donates $500,000 to Aid Hurricane Michael Relief Efforts

Marquee Security Acquires Mexico-City based EAS Systems

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Spotlight on Vector Security

Chesapeake, VA Goes Live with Automated Secure Alarm Protocol (ASAP) for Faster, More Accurate Emergency Response

Technology Automates Emergency Response for More Speed and Accuracy

PITTSBURGH, October 16, 2018 – The City of Chesapeake, VA is the latest municipality to implement Automated Secure Alarm Protocol (ASAP), a technology designed to automate communication between alarm monitoring central stations and public safety dispatch/911 centers.

Electronic data transmission results in the following benefits for residents and first responders:

Less phone calls to emergency response centers. Alarm center data is passed to public safety dispatch/911 operators electronically within seconds and then provided to first responders upon dispatch.
Quicker processing times. Data doesn’t have to be input manually or communicated verbally, resulting in reduced hold times, less chance of human error, and faster responses.
Greater accuracy of information transmitted. Electronic transmission of data reduces chances for errors.

More than 900 Vector Security customers in Chesapeake will benefit from improved emergency response times via ASAP. Vector Security assisted the city by helping to perform extensive testing prior to the system going live.

“Virginia is where we debuted ASAP for the first time in 2012,” said Anita Ostrowski, Vice President of Central Station Services, Vector Security. “We’ve come a long way since being the first alarm company to introduce ASAP in Richmond, and we are glad to see the technology make its way into more municipalities across the nation, for the greater safety of our communities.”

ASAP was formed in partnership between The Monitoring Association and The Association of Public Safety, with Vector Security President and CEO Pamela J. Petrow co-chairing the committee.

The city of Chesapeake joins Richmond and Newport News, VA, as well as the counties of York, James City, Henrico and Loudon, VA as the latest emergency response center in the state to go live with ASAP technology.

Nationwide, nearly 50 agencies have implemented, or are in the process of implementing ASAP. For a current list: https://tma.us/asap/

For more information on the benefits and features of ASAP, visit www.vectorsecurity.com/asap.

Starbucks CISO Explains Security Outsourcing Model

The 62 full-time employees of the global cybersecurity team at Starbucks Corp. can’t do everything. The international coffee giant designates many tasks to those staffers, but also hires smaller firms to take on cybersecurity responsibilities that augment employees’ capabilities, Chief Information Security Officer Dave Estlick said.

The question of when to outsource security functions is key in the retail sector, where there is a high volume of transactions and relatively small security teams, according to research published in August by the Retail Cyber Intelligence Sharing Center and Deloitte LLP. Companies outsource cybersecurity work to overcome talent and budget constraints and to monitor their systems for possible threats, according to the report. At Starbucks, a member of the intelligence sharing center, the decision to hire a vendor rests on whether companies can provide a service that will help protect the coffee company’s brand, Mr. Estlick said.

In one case, Starbucks outsourced an important role that was beyond its expertise, according to Mr. Estlick. Starbucks for four years has relied on a cybersecurity vendor to help fend off hackers who plug lists of stolen usernames and passwords into automated tools, then use those tools on Starbucks’ website and applications to try to access customer gift card accounts. The company hired the firm in 2014 after breaches at other organizations resulted in cybercriminals selling batches of usernames and passwords on the dark web, said Mr. Estlick. Roughly 20% of those breaches included valid Starbucks credentials because customers re-used their name and password on multiple sites, he said.

“Let’s say another site loses those accounts but those accounts also work within Starbucks,” he said. “Where do you think the customer is going to see the problem manifest itself first? At Starbucks, which is often a daily routine. It’s really someone else’s issue, but it’s my brand that’s getting impacted.”

Mr. Estlick in an interview with WSJ Pro Cybersecurity explained why he assigns some cybersecurity work to his own staff, and why he hires outside firms, which he declined to name.

Read his Q&A on our website here.

Consumers Mixed on Retailers’ Use of Facial Recognition Technology
Surprisingly, Younger Shoppers Are Less Favorable to It Than Older Shoppers
Many consumers are unaware that retailers use facial recognition technology in retail stores to monitor shoppers and prevent shoplifting. Consumers see cameras in retail stores and assume it is to monitor for shoplifting and theft, but many are unaware that facial recognition technology is used so their actual identity can be determined while they are shopping in the store.

The Brookings Institute recently released a survey of 2,000 adults asking about their feelings relating to the use of facial recognition technology in retail stores, airports, schools and stadiums. Fifty percent of the respondents said they were “unfavorable” to the use of facial recognition technology in retail stores to prevent theft and only 27 percent were favorable.

Interestingly, the results differ depending on the respondents’ gender and age, and the region in which they live. As to retail stores using facial recognition technology, 51 percent of women were unfavorable to its use, compared to 49 percent of men. Even more interesting, 58 percent of those aged 18-34 were unfavorable, compared to 50 percent of those aged 35-54 and 40 percent of those over 55.

Those living in the west were by far the ones who object to the use of facial recognition technology in all four categories. dataprivacyandsecurityinsider.com

Video Demonstration: Watch how Las Vegas Strip casinos are using facial recognition technology
Strip casinos have begun deploying facial recognition technology. And not just for security purposes. A major casino operator on Las Vegas Boulevard has put the new technology into operation, said Alec Massey, a director in PwC’s Connected Solutions practice, during the Global Gaming Expo in Las Vegas.

Hospitality companies, including Strip casinos, have been testing facial recognition over the past few years and nearly gave up on the technology because of inconsistent results, said Massey. Improvements have now made the technology viable.

Facial recognition technology enables security to potentially identify people, such as criminals, by matching facial features captured on video with an existing database of photographs. reviewjournal.com

3 Out of 4 Employees Pose a Security Risk
Despite concerted efforts by many US organizations to improve security awareness among users, a new study shows they still have a long way to go. Some 75% of respondents today pose a moderate or severe risk to their company’s data, according to MediaPRO's third annual State of Privacy and Security Awareness Report, and 85% of finance workers show some lack of data security and privacy knowledge. The study also finds that management performed worse than entry- and mid-level employees in how to handle a suspected phishing email. darkreading.com

Apple apologizes for phishing scam that stole Chinese user IDs

TSA outlines plans to expand facial recognition use on domestic flights

DoD Travel System Breach Exposed Data of 30K Civilian, Military Employees

US voter records from 19 states sold on hacking forum

Tom's Tek Tip
by Tom Meehan, CFI
Sponsored by Controltek

How to Quickly Add a Contact
in Microsoft Outlook

While in Outlook you can select an email from which you want to add a contact, drag and drop the email into your contact icon, and it will automatically fill in the given information in the proper fields. This is a huge time saver for Outlook users on the go.

e-commerce
Sponsored by The Zellman Group

Startups Take On Porch Pirates With Neighborhood Networks
With consumers turning to eCommerce retailers to order all sorts of valuable merchandise, package theft has become a pervasive problem. According to one estimate, a sizable 30 percent of consumers have reported losing a package to a porch pirate. To tackle this problem, retailers and security firms have taken various approaches from in-home delivery to doorbell security cameras and pickup lockers.

But startups are also turning to more low-tech, community-oriented ways to reduce package theft: Vyllage is gearing up for the launch of a service that allows consumers to have their packages delivered to their neighbors when they are not home. The idea is it might take a village to raise a child, but it could also take one to keep packages safe — and out of the hands of porch pirates. Vyllage Co-founder Laura Borland told PYMNTS.com the offering is, in a sense, a “neighborhood watch for packages.”

To use the service, consumers will open up the Borland’s app to find neighbors within their ZIP code. Once they select a neighbor, they then pay a small fee by credit card that varies depending on the size of the package. After that point, they receive the full address of the neighbor who can accept their delivery. That person, however, is not identified by name; rather, the customer sees a name that the neighbor has chosen for the location along with a four-letter identifying code for the location that they provide to an eCommerce merchant.

When the package is delivered to the address, the neighbor takes a picture of the tracking label as well as a wide shot of the box to show the condition of the package in which it was delivered. Those two pictures are then sent to customers in a text messages to notify them that their package has, in fact, arrived. Customers do have a 48-hour window in which they can pick up the package. pymnts.com

How Much Of The Consumer’s Paycheck Goes To Amazon?
Based on detailed analysis by the PYMNTS research group, we estimated that Amazon now accounts for 2.1 percent of all consumer spend — some $1,320 of the total paycheck for a household that earns roughly $63,000 a year ($62,941, to be precise). We estimated average annual consumer spending for 2018 based on U.S. Bureau of Labor Statistics data from 2014 to 2017.

What’s driving that share of spend is the growing proportion Amazon has captured in the biggest chunk of it: retail. Retail spend captures about 31 percent of a household’s paycheck for things like food, clothing, electronics, healthcare products and furniture.

We estimated Amazon has, today, captured 6.4 percent of the $19,556 a typical household spends on those things — or some $1,243 annually. pymnts.com

Groundbreaking Online Fraud Prevention Course Goes Live

80% of online shoppers will use Amazon this holiday season

Walmart and Advance Auto Parts Plan to Launch Online Automotive Specialty Store

Walmart sees e-commerce growth of about 35 percent for fiscal 2020

The Shopify platform opens a shop in Los Angeles

Stitch Fix hit with flurry of lawsuits over growth claims

Nearly Half of U.S. Smartphone Owners Report Shopping on Their Device

20 Ways to a Better Inventory Count in Your Ecommerce Warehouse

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent

ORC News
Sponsored by Auror

Columbia, SC: Shoplifting suspects accused of hitting Deputy in custody
A Richland County Deputy is recovering tonight after investigators say he was hit by shoplifting suspects fleeing a crime scene. According to investigators Saturday night they were patrolling the Village at Sandhills when they spotted a suspicious car in front of a department store. Deputies tried to stop the car about a half mile down the road when they say the suspects struck an off-duty Deputy’s vehicle. abccolumbia.com

Hilo, HI: Man and two women charged with 59 offenses involving drugs and fraudulent credit cards
Last month, officials at a local bank informed Criminal Investigations Section detectives of fraudulent credit card purchases made at various places in the Hilo area. Video surveillance acquired from the establishments allowed Big Island Police to identify three individuals responsible. Pohai Souza, Ryan Ikeda and Rosenda Santiago were arrested last week for fraudulent credit card charges. kitv.com

Madison, WI: Alleged shoplifter banned for life from malls, stores
A Madison man who currently has five open court cases for shoplifting and was arrested again on Saturday has been banned for life from area shopping malls and stores. Jermaine Harris Sr., 45, was arrested for strong arm robbery, retail theft and felony bail jumping on Saturday at Walmart. "He was arrested after stealing 10 bottles of liquor worth $320. "Police also had probable cause to arrest him for two other recent retail thefts" Police said. Harris has been banned for life from West Towne and East Towne malls, and all Walmart, Walgreens and Hy-Vee stores. "The suspect already has five open court cases, including two felonies and three misdemeanors, all related to retail thefts," Police said. madison.com

St Augustine, FL: Trio stole $4,500 worth of shoes from Adidas outlet; Nearly 40 pairs of shoes were stolen
Deputies are looking for a trio suspected of stealing nearly 40 pairs of sneakers from the Adidas store at the St. Augustine outlet mall earlier this month. The theft happened about 8 p.m. Oct. 6, but it wasn't reported until the following week when store employees noticed the shoes -- valued at a combined $4,555 -- were gone. news4jax.com

Houston, TX: Ross Dress For Less shoplifter caught with over $2,000 worth of merchandise
According to the Houston Police Department, the woman, 57, entered the discount store around 9 p.m. Monday and began shopping. She would put items into plastic bags and take them out to her vehicle before returning to the store to repeat the process, police said. When store employees caught on, police said they confronted the woman, who said she would pay for the products, but instead threw down $150 worth of merchandise, got into her vehicle and fled the scene. HPD officers had to physically pull the woman out of her vehicle after she refused to get out, even at gunpoint, police said. According to authorities, the woman had over $2,000 worth of stolen merchandise in her vehicle. click2houston.com

Chula Vista, CA: Police looking to identify Hollister shoplifter; over $2,000 in merchandise
On 09/24/18, the above pictured suspect and a companion stole approximately $2,000 worth of clothes from the Hollister store at the Otay Ranch Mall in Chula Vista. They were seen fleeing in the pictured black Nissan Altima with “Road King Motors” paper plates. d-ddaily.com

Darlington County, NC: Duo wanted for stealing generator and tools in Darlington and Hartsville Counties

Cranston, RI: Police seeking identity of a Victoria’s Secret Shoplifter; fled with $4,316 in merchandise

Nashville, TN: Suspect wanted for serial Shoplifting; hitting Kroger 12 times in 2 months

Tarentum, PA: Repeat Offender accused of stealing items worth $1,500 from Pittsburgh Mills Walmart; facing 5 additional counts

Chattanooga, TN: CVS reports $300 theft of laundry detergent; Police seeking 2 female suspects

The Villages, FL: Woman arrested for theft of $777 of Target merchandise

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Retail Crime News

Shootings & Deaths

Virginia Beach, VA: VB officer-involved shooting, 7- Eleven Armed Robbery suspect appears in court
One of the suspects in a Thursday morning 7-Eleven armed robbery and subsequent officer-involved shooting appeared in a Virginia Beach court on Monday. Jasper Wynn had a video arraignment. Police say Wynn and Jahkil McPhail, both 20, robbed a 7-Eleven on South Independence on Oct. 12 Amazingly, police had the store under surveillance trying to solve a string of armed robberies. Shots were fired as the two suspects ran from the store. The one who shot at police with a handgun shot one round through the pants leg of an officer, but did not injure him, according to police. wavy.com

Lakeland, FL: Update: Experts breakdown Lakeland fatal store shooting video
Lakeland police released surveillance video Monday showing a controversial confrontation between a suspected shoplifter and a city commissioner at his store. So far, Lakeland City Commissioner Michael Dunn, who owns the Vets Army Navy Surplus store, has not been charged. The video shows Cristobal Lopez allegedly shoplifting what investigators said was a hatchet. Moments later, the video shows a confrontation between Lopez and Dunn, and Dunn ends up shooting and killing Lopez as he tries to leave.

Dunn’s attorney said the commissioner wanted to protect himself from Lopez. But defense attorney Anthony Rickman -- who's not connected to the case -- said he doesn’t believe it is a self-defense case, even though the commissioner’s attorney said Dunn feared for his life. fox13news.com

Cortland County, NY: Man Who Threatened Shooting At Walmart Was Unhappy With Customer Service
The Cortland County Sheriffs office says it responded to the Wal-Mart just before 2:00 am, where several employees reported speaking to a male on the phone who was threatening to shoot everyone in the store. Dryden Police Department, the Sheriffs Investigative team located and arrested 32-year-old Veasna Pederson. Deputies now say Pederson was upset with the store’s customer service that he received over the phone. He was ultimately arrested for Making a Terroristic Threat, a Class “D” Felony, and Aggravated Harassment in the 2nd Degree, a Class “A” Misdemeanor. No weapons were shown or found during the investigation. wxhc.com

Pinetop, AZ: ATF increases reward in pawn shop owner's murder to $10,000

Robberies, Incidents & Thefts

Englewood, OH: Rite Aid Pharmacy Armed Robbery ends with vehicle crash
Two people are in custody after a reported robbery ended with a chase and a crash. Monday afternoon a suspect approached the pharmacy counter with a note, saying he was armed and demanded drugs. They got away with a large bag of prescription drugs but police later found the suspects. Crews chased them into Trotwood, where they crashed. At least one individual was transported to Miami Valley Hospital. wdtn.com

Lakewood, OH: Man fired for refusing to serve Cleveland Police arrested for robbing same store
The man accused of robbing the Dunkin Donuts on West 117th Street in Lakewood was arrested on Monday. Shontay Brown, 30, was charged with aggravated robbery. “The Lakewood Police Department is to be commended for their efforts on this investigation. The robbery happened over the weekend and by Monday, Brown was named the suspect and now behind bars to answer for his actions," said U.S. Marshal Pete Elliott in a news release on Monday. Brown was fired from the same Dunkin Donuts location in July for refusing to serve a Cleveland police officer. Brown insisted it was a misunderstanding. fox8.com

Arson & Fire

Anderson, SC: Fire at Walmart prompts police investigation, arson suspected
A small fire that forced an evacuation of an Anderson Walmart on Monday afternoon is being investigated as a suspected arson, according to the South Carolina Law Enforcement Division. Kathryn Richardson, a spokeswoman for the state agency, confirmed state arson specialists are at the Walmart on State 28 Bypass and they are treating it as a criminal investigation The Walmart was closed after the fire Monday due to damage from smoke and a sprinkler system that helped extinguish the blaze. No one was injured when the store was evacuated around 2:30 p.m., officials said. independentmail.com

Sentencings & Charges

New Orleans, LA: ‘Uncontrollable crack addiction’: Armed Robber pleads guilty to 8 counts, 14 other crimes, sentenced to 25 years

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• BJ's Wholesale Club - Vice President Asset Protection, Westborough, MA
• GameStop - Vice President, Chief Information Security Officer, Grapevine, TX
• JC Penney - VP Asset Protection, Dallas, TX
• Hyatt - Director, Loss Prevention and Claims, Chicago, IL
• Domino's - Director, Information Systems Security, Ann Arbor, MI
• Associated Grocers - Director of Risk Management, Baton Rouge, LA
• rue21 - Director of Loss Prevention, Warrendale, PA
• MedMen - Director of Safety, Culver City, CA
• Domino's - Director, Safety Supply Chain Services, Ann Arbor, MI
• Conn's Home Plus - Director of LP, Inventory Control & Fraud, Spring, TX
• Gulfstream Goodwill Industries - Director of Safety, West Palm Beach, FL
• Netflix - Director of Data Privacy and Security, Legal - Los Angeles, CA
• Food Lion - Director of Asset Protection, Salisbury, NC
• Ahold Delhaize USA - Manager | Corporate Investigations - Retail Business Service, Salisbury, NC
• T-Mobile Express Stores - LP Operations Manager, East Brunswick, NJ
• Living Spaces - Director of Safety, California
• Kings - LP Investigator - Northern New Jersey

Daily Jobs
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Regional AP Manager - 99 Cents Only Stores - Commerce, CA
Asset Control Manager - BJ's Wholesale Club - Woodbridge, VA
LP Coordinator - Brooks Brothers - Enfield, CT
Team Lead, Physical Security & Gatehouse Operations - Canadian Tire - Brampton, ON, CA
Senior Manager - Internal Controls - Foot Locker - Camp Hill, PA/New York, NY
Lead AP Coordinator - Hannaford - Bangor, ME
AP Specialist - Home Depot - Austin, TX
Safety Supervisor - JB Hunt - Lowell, AR
LP Supervisor - Kohl's - Muncie, IN
LP Supervisor - Kohl's - Beavercreek, OH
LP Supervisor - Kohl's - Lake Zurich, IL
LP Supervisor - Kohl's - Vernon Hills, IL
AP Manager - Kriser's Natural Pet - New York, NY
LP & Safety Manager - Lowe's - Camden, SC
Manager, Operations & AP - Macy's - Yorktown Heights, NY
AP Manager - Sears - Corpus Christi, TX
AP Warehouse Supervisor - United Supermarkets - Lubbock, TX
LP Supervisor - Vail Resorts - Vail, CO
AP Solutions Officer - Walgreens - Williamston, SC
Compliance & Safety Operations Manager - WalMart - Plainfield, IN
Area Manager AP (All facilities) - Walmart.com - Fort Worth, TX
AP ASM - Walmart - Bay Minette, AL
Regional AP and Safety Leader - Whole Foods - Roswell, GA

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Your Career

Tips for Leading New Hires and How to Start Your New Job On the Right Foot

15 Effective Coaching Strategies to Use With New Hires
Many successful people cite mentors or coaches as crucial to their current success, but mentors inexperienced with helping new hires may accidentally impede improvement while trying to help. Here's how you can navigate the tricky waters of helping new hires reach their maximum potential. Assign a buddy

9 Essential Steps to Start Your New Employees Off on the Right Foot
Employee onboarding processes should be taken very seriously, as they can help determine how active your employees are and how long they plan to stay with your organization. Here are nine things to do to keep your new hires happy, motivated and with your company.

14 Things You Must Do On the First Day of a New Job
Anyone's first day of a new job can be as nerve-wracking as it is exciting. If you want to make sure your first day starts off without a hitch, here are fourteen things you absolutely have to do to set yourself up as a rising star and make your new job a successful one. Put your ear to the ground

Starting a New Job? Five Ways to Put Your Best Foot Forward
You've networked your way in, aced the interview and got the new job! Now what do you do? While the more challenging parts are behind you, you still have to do some critical work to make sure your new position is successful. Here are five things you can do when you land your new job. Think two steps ahead

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Tip of the Day
Sponsored by Vector Security Networks

Managing your career upwards is a difficult task because it requires absolute commitment in every situation and environment. You have to stay focused on what's in front of you and make sure your attitude matches your actions. And remember always be West Point. There's a reason every single U.S. citizen respects graduates of West Point. It's almost a universal code so to speak. Clean, crisp, sharp, alert, intelligent, and always a gentleman or gentlewoman.

Just a Thought,
Gus
Gus Downing

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