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Interface Security Systems Promotes Brent Duncan to President and COO
Interface Security Systems, a leading
managed service provider delivering business security, managed network, UCaaS
and business intelligence solutions to distributed enterprises, today announced
the promotion of Brent Duncan to President and COO. Interface Security Systems
is a portfolio company of SunTx Capital Partners and Prudential Capital
Partners.
Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been
instrumental in transforming the company’s go-to-market strategy. Under Duncan’s
leadership, Interface expanded its service offerings to a wider range of
verticals, launched new products and adapted existing products for new
applications, formed new strategic partnerships, and increased their new
customer acquisition by 165%, in spite of the global pandemic.
Read more in today's Vendor Spotlight below. |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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"100
People You Don't Know But Should"
- Meet Zak Nelson of ADT
Zak Nelson, Director, Marketing & Strategic Business Initiatives
for ADT Cybersecurity, was recently mentioned in CRN's
"100 People You Don't
Know But Should" list for his efforts to improve ADT's customer experience.
Zak's role involves working on new product launches and ensuring that sales and
support teams are equipped and prepared to help customers. Zak is proud to have
the opportunity to truly make an impact on customers by helping protect their
families and livelihoods.
How Supplier Acucote Helps ALL-TAG with Security Labeling
![](http://www.d-ddaily.com/images/All-Tag_big_logo.png)
ALL-TAG is a Boca
Raton, FL, USA-based manufacturer of Electronic Article Surveillance (EAS)
products and services designed to help retailers protect their merchandise from
shoplifting. ALL-TAG source tags hard goods and apparel, and manufactures custom
EAS products tailor-made to help loss prevention professionals reach their
specific goals. Known as the “Source Tagging Experts," ALL-TAG works
directly with stores to develop their specifications and then produces and sells
the tags directly to manufacturers.
In this article, Joe Sirak, director of finance for ALL-TAG, explains how the
company's partnership with Acucote Inc. has been a key contributor to its future
growth. With Acucote as a supplier, ALL-TAG has been able to explore new
applications that come in daily on their website and put to ease potential
supply issues by replacing an off-shore manufacturer.
labelandnarrowweb.com
COVID Update
US: Over 8.1M Cases - 221K Dead - 5.2M Recovered
Worldwide:
Over 38.6M Cases - 1M Dead - 29M Recovered
Private Industry Security Guard Deaths:
200+
Law Enforcement Officer Deaths:
121
*Red indicates change in total
deaths
The Economic Devastation of COVID Mapped
America’s $2 Trillion Economic Drop, by State and Sector
![](http://d-ddaily.com/images/10-14-20_covidmap.png)
Plexiglass shields are everywhere, but it's not clear how much they help
Retail groups call for layered approach that includes mask wearing and social
distancing
Plexiglass
shields have become ubiquitous at offices, grocery stores and restaurants across
the country in the coronavirus age. Given that they're just about everywhere,
you may wonder how effective they actually are.
Businesses and workplaces have pointed to plexiglass dividers as one tool they
are using to keep people safe against the spread of the virus. But it's
important to know there's little data to support their effectiveness, and even
if there were, the barriers have their limits, according to epidemiologists and
aerosol scientists, who study airborne transmission of the virus.
The Centers for Disease Control and Prevention (CDC) has offered
guidance to workplaces to "install physical barriers, such as clear plastic
sneeze guards, where feasible" as a way to "reduce exposure to hazards," and the
Labor Department's Occupational Safety and Health Administration (OSHA) has
issued
similar guidance. That's because the
plexiglass shields can in theory protect workers against large respiratory
droplets that spread if someone sneezes or coughs next to them.
However, that's not the only way that the coronavirus spreads. Last week, the
CDC released new guidelines saying that the coronavirus can spread through
aerosols — tiny particles containing the virus that float in the air and can
travel beyond six feet — that are released when people breathe, talk or sneeze.
Most droplets people release when they talk or breathe are in a "size range
that will flow past the barrier," said Pratim Biswas, an aerosol scientist
at Washington University in St. Louis.
There's also another problem in some cases: the size of the barriers. Marissa
Baker, an assistant professor at the University of Washington, has been
conducting a separate study of coronavirus safety measures at nine grocery
stores in Seattle and seven in Portland, Oregon, each month since May. She has
observed that plexiglass shields at cash registers and self-checkout stations
are often too small to even prevent droplet transmission between customers and
workers.
cnn.com
It's All About Safety
Walmart's COVID Black Friday Plan
Walmart said Wednesday that it will have in-store Black Friday sales, but it’s
breaking them up into
three different sales events.
The big-box retailer is
taking safety precautions,
such as having employees distribute sanitized shopping carts and limiting the
number of customers inside the store.
Holiday sales days will come
with pandemic-related precautions.
Stores will open at 5 a.m.
local time. Customers must
line up single-file before
they enter. Stores will
limit the number of people
inside. Employees will
distribute sanitized shopping
carts. And some, dubbed
health ambassadors,
will greet shoppers and
remind them to put on a mask.
Walmart is planning to take steps to discourage crowds and nudge some bargain
hunters online, too. The company said it will split up Black Friday into three
different holiday sales events, staggered throughout the month of November. Each
will begin on its website and hit stores a few days later.
"We expect the Black Friday
experience in our stores will be safer and more manageable for both our
customers and our associates.”
cnbc.com
Pandemic reshapes seasonal hiring
Holiday shopping is kicking off earlier than ever amid the pandemic, and
retailers are
shifting their approach to seasonal hiring to keep up with changing demand.
Companies are looking for more warehouse and call center workers to meet growing
demand from online shoppers opting for home delivery or curbside pickup, while
new roles have emerged in stores to manage consumer traffic, sanitize shelves
and check temperatures at the door. Some retailers are boosting pay and offering
perks such as flexible hours and child care to attract virus-wary workers.
linkedin.com
● The holiday shopping season
began Tuesday with Amazon Prime Day.
● Target is starting online holiday deals this week and plans to double the number
of employees dedicated to curbside pickup.
● Walmart is curbing the number of customers inside its stores on Black Friday to
just
20% of usual capacity.
"Take Your Mask Off For Two Seconds"
Schenectady, NY: Businesses take steps to counter possible thefts by
mask-wearing criminals
CBS
6 continues to investigate - how the mask mandate may be helping criminals
conceal their identities. A week after a mask-wearing thief sprinted out with a
gold necklace and bracelet, the Glennpeter Jewelry Store in Colonie will soon
have a new system to identify anyone coming in. "Just because of one person."
You'll still need a mask to get in, but now there's some extra steps.
To get on
to the main sales floor you'll first have to hit a buzzer and then lower you
mask to show your face.
After that, someone will buzz you in. Chief operating
officer Tracy Lewis says they'll see the person at the door on an app before
letting them in. She says this was their best bet to keep the people inside
safe.
Star Liquor in Schenectady requires customers to
lower their mask briefly to
see if the photo ID matches the face under the mask, before selling them any
alcohol.
Rivers Casino has the same policy for anyone trying to get on the gaming floor.
"May I see your ID? Take you mask off for two seconds?" Their
director of security says this
helps get every guest into their system of more than a thousand cameras.
He says this has been their policy ever since reopening.
cbs6albany.com
Op/Ed: Retail and restaurant jobs are becoming increasingly stressful
Since stores and restaurants have reopened, being a waiter or sales associate
has become increasingly stressful. This is in part due to customers not adhering
to the social distancing and mask regulations.
According to
the Washington Post, retail workers are being pulled into a culture war by
people who aren’t willing to wear masks. Not only do retail workers have to
remind customers that they are required to wear a mask in their store, they also
have to constantly remind people how to wear them correctly. They also get
yelled at if the customer believes they have the right to not wear a mask in the
store.
Additionally, some customers will intentionally show up without a mask and
expect the store to provide one for them. While it is nice that some places do
that, it is absolutely not anyone’s job to provide you with a mask.
cwuobserver.com
Retailers Extending Corporate WFH Policies to Summer 2021
July Is the New January: More Companies Delay Return to the Office
When the coronavirus pandemic shuttered offices around the United States in
March, many companies told their employees that it would be only a short hiatus
away from headquarters. Workers, they said, would be back in their cubicles
within a matter of weeks. Weeks turned into September. Then September turned
into January. And now, with the virus still surging in some parts of the
country, a growing number of employers are delaying return-to-office dates once
again, to the summer of 2021 at the earliest.
When
Target
announced its decision to let some employees continue to work at home through
June 2021 in a letter to staff last week, it said it would apply just to
employees at its headquarters in Minneapolis. The company said a small number of
employees who rely on the headquarters facilities would continue to work
on-site. In-store employees will work in retail stores as usual.
Many more companies are expected to delay their return-to-office dates to keep
workers safe. And workers said they were in no rush to go back, with 73
percent of U.S. employees fearing that being in their workplace could pose a
risk to their personal health and safety, according to a study by Wakefield
Research commissioned by Envoy, a workplace technology company.
nytimes.com
We Could Be Headed for a Face Mask Glut
Just a few short months ago, face masks were so hard to come by that companies
were sending employees to safeguard shipments from government seizure or
mysterious bandits. Now, the world is so awash in face coverings and shields
that some of distributors are having a hard time getting full price.
washingtonpost.com
Facing Your Face Mask Duties – Updated List of Statewide Orders
Little Rock, AR: Argument over mask leads to fight, arrest at Dollar General
Visual Artificial Intelligence on the Edge of Revolutionizing Retail
By Tony D'Onofrio, Global
Retail Influencer
“We are laser-focused on continuous improvements to customers’ experience
across our stores. By leveraging Everseen’s Visual AI and machine-learning
technology, we’re not only able to remove friction for the customer, but we can
also remove controllable costs from the business and redirect those resources to
improving the customer experience even more.” - Mike Lamb, Kroger's VP of
Asset Protection
This post was inspired by a
recent Kroger article announcing the deployment of visual artificial
intelligence (AI) in 2,500 stores and new IHL Group edge computing research.
Multiple technological trends have been converging for some time and their
combination is leading to transformative store operations improving solutions.
By 2021, one billion video cameras will be deployed around the world. Endless
possibilities in creating immersive consumer experiences emerge when artificial
intelligence and machine learning are coupled with these visual data gathering
devices.
COVID-19 has become a disruptive accelerator of digital transformation trends
that were already underway. It takes 66 days or approximately two months to form
a new permanent habit. New shopping journey habits have emerged during the
pandemic that will require intensified analysis of millions of data inputs to
both protect transactions and remove negative experience friction.
What are some of the leading Visual AI or computer vision applications today? In
retail, what's the Return on Investment (ROI)? What makes these technologies
critical to the future of retail?
Read More Here
![](http://d-ddaily.com/images/10-14-20_tony.png)
Tulsa, OK: Sentencing reform body says it can't act until voters decide
on State Question 805
A state body charged with sentencing reform said Tuesday it will take no action
until voters decide on State Question 805 in the Nov. 3 general election.
“Whether you’re for or against (SQ 805), it puts us in a difficult position,”
said state Attorney General Mike Hunter, chairman of the Criminal Justice
Reclassification Coordination Council. “I don’t see how we can responsibly have
a discussion until after the election,” he said.
Particularly aggrieved was Tulsa County District Attorney Steve Kunzweiler, who
said SQ 805 is “gutting” years of hard work by the committee. SQ 805 is a
proposed state constitutional amendment that would
ban what are known as sentence enhancements for certain crimes
and would allow those serving enhanced sentences to apply for reductions.
Sentence enhancements use
prior convictions to add prison time to usual maximum sentences. SQ 805 would
not apply to persons previously convicted of crimes designated violent felonies.
Opponents of the question say violent felonies are too narrowly defined and
excludes potentially escalating offenses such as driving while intoxicated,
domestic abuse and theft.
The panel was, in part, a response to passage of SQ 780, which
reclassified several
non-violent offenses as misdemeanors and raised the felony threshold from $500
to $1,000 for property theft crimes.
The membership includes Kunzweiler, Tulsa County Sheriff Vic Regalado and Tulsa
Police Department Deputy Chief Dennis Larsen.
Oklahoma Retail Crime Association President's Comments
Norm Smaligo
said the number of retail thefts and the value of the items stolen has risen
dramatically since passage of SQ 780, particularly in the two major metro areas.
Smaligo said the average of thefts under $200 has stayed about the same, but the
average for thefts more than $200 has more than tripled to about $6,600. When it
was pointed out later than such crimes are still a felony under SQ 780, Smaligo
said habitual thieves seem to think the measure gives them virtual carte
blanche. Smaligo also criticized some long-standing sentencing laws that he said
makes immediate revocation of suspended sentences difficult.
“The law has lost its deterrent value,” Smaligo said. “It’s lost its protective
value.”
tulsaworld.com
Editor’s Note:
Norm Smaligo currently serves as the President of the Oklahoma Retail Crime
Association (OKRCA).
The Power of Signifyd’s Decision Center Now Extends to Thwart Promotion Abuse
and Unauthorized Resellers
Signifyd today announced an enhanced version of its Decision Center module that
allows retail enterprises to customize their efforts to stop revenue leakage
caused by promotion abuse and to protect their brand reputations and
relationships by thwarting third-parties that buy in bulk and resell without
formal agreements to do so.
Decision Center’s new self-service capabilities for promotion abuse and
unauthorized reseller management mark the latest upgrade to Signifyd’s
Commerce Protection Platform and recognizes the variety of unique business
conditions retailers face today.
Signifyd launched
Decision Center as a key module in its Commerce Protection Platform solution
set aimed at curbing the rapidly growing problem of consumer abuse. While risk
management leaders have long been focused on the threat of fraud, consumer abuse
has been growing at a faster rate and will cost retailers $50 billion this year,
according to Mercator Advisory Group.
businesswire.com
Rock Island, IL: Black workers at McD’s restaurant file civil rights suit
Three former workers at a McDonald’s in Rock Island, IL, have filed a civil
rights suit against the fast-food giant and the franchisee of the restaurant,
claiming that the general manager at the location treated “Black employees less
favorably than non-Black employees, including by discriminatorily cutting their
hours, leaving them with less income to support their families.” It further
claimed that the GM and other managers made disparaging remarks about Blacks,
calling them “lazy” and unable to “do simple tasks.”
qctimes.com
Smoked Out: Massive Overseas Illegal Cigarette
Factory Dismantled
13 suspects arrested in $7M raid: 3.6M cigarettes, 32K kilos of tobacco seized
On 7 October, the investigation service of the Dutch tax authorities, FIOD (Fiscale
Inlichtingen en OpsporingsDienst), raided an illegal tobacco factory in West-Betuwe,
south of Utrecht. It is one of the largest illegal cigarette factories
uncovered in the Netherlands. The factory was in full operation when law
enforcement entered the premises. Thirteen suspects were arrested comprising
mostly of nationals from Eastern Europe. Investigators seized 3.6 million
cigarettes and 32,000 kilos of tobacco along with packaging material, cigarette
paper, filters and glue. The tax loss prevented to the Dutch state revenue for
the illegal production is estimated at over $7 million.
europol.eu
ICSC sees 1.9% rise in holiday sales
The main trade group for shopping centers has added its holiday forecasts to the
pool, projecting a 1.9% rise in spending to $862.2 billion. The average adult
plans to spend $655 on holiday items, higher than 2019's spending, and 73%
expect to spend the same or more this season, according to the annual survey
from the International Council of Shopping Centers. ICSC also estimates that
e-commerce sales will jump 25% this year. Additionally, the survey found 53% of
consumers plan to use services like curbside pickup and click-and-collect.
retaildive.com
Is the white-collar recession over?
The employment rate among Americans earning more than $60,000 a year had
rebounded by September to within 1% of where it stood when the pandemic hit,
according to
tracktherecovery.org. But, in an illustration of the
outsize impact the virus has had on low-wage earners, employment among those
with annual incomes of less than $27,000 was still 17.5% lower by last month —
and is almost 20% lower now. The key
differentiator, according to The Washington Post, has been the ability to
work from home, with just 18% of those from households earning less than $50,000
able to do so as of the spring.
linkedin.com
LPF Announces Microsoft as Newest Doctorate Level Partner
The Loss Prevention Foundation (LPF) announced today that Microsoft has
committed to joining the LPF as a Doctorate level partner. The Doctorate level
partnership secures numerous certification course scholarships as well as, LPF
memberships for Microsoft to distribute to LP/AP
professionals.
“We’re pleased about working with the Loss Prevention Foundation. Educating Loss
Prevention professionals on the most up to date tools available is at the
forefront of the Microsoft fraud strategy. We feel invigorated that we can both
participate in educating the industry as well as meet and network with amazing
professionals.” said Sondra Feinberg, Global Fraud Lead at Microsoft Corp.
yourlpf.org
Army: No requests made for use of troops around election
Ascena Is Selling the Justice Brand as Hundreds of Its Stores Shutter for Good
Bed Bath & Beyond to sell Christmas Tree Shops banner
LVMH to win EU antitrust approval for Tiffany deal: sources
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Interface Security Systems Promotes Brent Duncan to President and COO
Company sees 165% increase in new customer acquisitions under Duncan’s
leadership as Chief Revenue Officer
Earth City, MO (October 14, 2020)
- Interface Security Systems, a leading
managed service provider delivering business security, managed network, UCaaS
and business intelligence solutions to distributed enterprises, today announced
the promotion of Brent Duncan to President and COO. Interface Security Systems
is a portfolio company of SunTx Capital Partners and Prudential Capital
Partners.
Since joining Interface in April 2019 as Chief Revenue Officer, Duncan has been
instrumental in transforming the company’s go-to-market strategy. Under Duncan’s
leadership, Interface expanded its service offerings to a wider range of
verticals, launched new products and adapted existing products for new
applications, formed new strategic partnerships, and increased their new
customer acquisition by 165%, in spite of the global pandemic.
Brent will continue to lead the revenue organization while taking on the
additional responsibility for the company’s operations functions, thus creating
a structure where the entire sales process, services deployment, customer
lifecycle support, governance and customer experience are all part of one
unified team.
Interface is also in the process of making substantial investments in new
product innovation, IT infrastructure and people
Michael Shaw, Chief Executive Officer of Interface, said, "This is a
well-deserved promotion for Brent. He has demonstrated strong leadership skills
and delivered outstanding results in the Chief Revenue Officer position over the
past 18 months. Expanding Brent’s leadership role in the company achieves my
vision for an executive team structure that will optimize the future success of
the business. I am excited to be working with Brent and firmly believe that our
best years are yet to come.”
"We believe Interface is uniquely positioned to help businesses integrate the
management of their security, managed networks, and business intelligence. Doing
this has always been important, but with the global health crisis it is even
more important,” said Robert Derrick, Managing Director of Prudential Capital
Partners. “We look forward to supporting Brent in his new role, and the entire
Interface management team as they continue to focus on delivering the highest
quality products and service to their customers.”
![](http://d-ddaily.com/images/InterfaceLogo.png)
"Interface is unique in its ability to offer managed services that combine
physical security and network infrastructure. We feel confident that Brent is
the right leader to take Interface through this next phase of growth," said Ned
Fleming, Founding Partner of SunTx Capital Partners.
“I’m honored to assume these additional responsibilities and am energized by the
opportunities for us to grow our business. Working as true partners to our
customers, we will continue to differentiate ourselves with our innovative
technology, customized services and our philosophy of relentless customer
support," added Brent Duncan, President and COO.
About Interface Security Systems
Interface Security Systems is a leading managed services provider delivering
business security
managed network, UCaaS and
business intelligence solutions to
distributed enterprises. We improve security, streamline connectivity, optimize
operations, and reduce IT costs, maximizing ROI for the nation’s top brands.
Learn more and follow us on our blog
Making IT Happen and on
LinkedIn.
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RH-ISAC Offering 90-Day Complimentary
Membership: Deadline is Oct. 31
October
is
Cybersecurity Awareness Month, and in support of this global movement to
encourage everyone to #BeCyberSmart, the RH-ISAC is excited to offer a 90-day
complimentary membership for retail, travel, and hospitality companies to join
our highly active intelligence and information sharing community.
This exclusive offer ends on October 31, so make sure to contact us today
at membership@rhisac.org.
THANK YOU RH-ISAC Summit Attendees!
As the metaphorical dust settles from our first-ever virtual RH-ISAC Cyber
Intelligence Summit, we want to thank each and every one of our members,
staff, and sponsors! The RH-ISAC Summit was SOLD OUT this year, bringing
in over 500 cybersecurity experts, 60+ speakers, 7 impactful keynotes,
incredible breakout sessions, and the unique means of networking with peers!
If you weren't able to attend the 2020 RH-ISAC Summit, make sure to save the
date for next years'
RH-ISAC Cyber Intelligence Summit at the Lansdowne Resort & Spa in Leesburg,
VA on September 28 - 29, 2021.
Employee Surveillance Gone Wrong:
A GDPR Case Study for Retailers Operating in Europe
Employee-Monitoring in Europe Comes Under Spotlight After H&M's $41M Fine
Companies have been using tech to watch
their workers for a while, sometimes illegally. Some remote workers now report
being tracked at home.
Hennes & Mauritz AB’s fashion retailer
H&M faces a $41 million fine for having recorded personal details of the
lives of employees at a German service center for several years, violating the
European Union’s privacy rules. Managers at H&M’s service center in Nuremberg
had access to troves of data about employees’ personal lives - their religion,
health information and details about their families, the data protection
regulator in Hamburg said this month after analyzing 60 gigabytes of stored data
from the center.
Employee data can be a risk for companies because they might collect
sensitive data about workers’ health situations, ethnicity or families, said
Ann Bevitt, a partner in the London office of law firm Cooley LLP. Because some
employees work for a company for several years, HR managers might keep that data
for a long time, and destroying so much information could be a lot of work, she
said.
Employee-monitoring appears to be up in recent years, Hamburg data protection
regulator Johannes Caspar said, and his office has seen cases of data taken from
car GPS systems and phones, or of screening workers’ emails. “In many cases,
complainants do not wish us to open a formal investigation because they are in
fear of losing their position.”
Employees working remotely during lockdowns have been reporting more
incidents of being monitored over the last few months, she said. A call
center employee working from home in Poland reported having her bathroom breaks
timed, while contract workers for large technology companies in Europe said they
were required to use webcams to show they were following rules on how to set up
their home workspaces.
wsj.com
Regulators Bring Down the Hammer on Citibank
Heads are going to roll &
There will be blood
Risk Management Shortfalls Lead to $400 Million Citibank Fine
Federal Reserve Requires Bank's Board to Take
Action
The Treasury Department's
Office of the Comptroller of the Currency has hit Citibank with a $400
million fine for deficiencies in enterprisewide risk management, compliance risk
management, data governance and internal controls.
OCC is also requiring Citibank to
obtain its approval "before
making significant new acquisitions."
And it says it may "implement additional business restrictions or
require changes in senior
management and the bank's board should the bank not make timely, sufficient
progress in complying with the order."
Meanwhile, the
Federal Reserve Board is requiring Citigroup Inc. of New York City, which
owns Citicorp, the holding company for Citibank, to submit within three months a
plan to address deficiencies in the implementation and execution of "areas
of risk management and internal controls,
including for data quality management and regulatory reporting, compliance risk
management, capital planning and liquidity risk management."
The Fed says Citigroup's plan to address deficiencies must cover actions the
board will take to ensure senior management:
● Is held accountable for
executing effective and sustainable remediation plans;
● Improves and maintains
effective and independent enterprisewide risk management and makes sure that
internal audit findings are effectively remediated;
● Earns incentive compensation
that's consistent with risk management objectives and measurement standards;
govinfosecurity.com
Editor's Note:
While we don't usually include the banking industry, this case is such that we
felt it important to share and show the extent regulators are going to rein in
risk management and set an example of how serious and costly this has become.
Hey Investigators, Find Out How Europol is
Training e-Commerce Cases
Take some advice from one of
the world's best investigative teams
‘Who Wants To Be A Millionaire’ But For Terror Attacks:
Game Trains Police To Get Facebook Data Fast
When a terrorist strikes, getting information fast from a tech giant can make
the difference between police catching the suspects, or another attack taking
place. That’s the premise of a
new game created by Europol, the European body
responsible for connecting the continent’s myriad policing agencies and helping
them investigate major crimes.
Right now, police officers are often confused by the process. What data can they
request from which provider? Can they retrieve any encrypted content from the
likes of Apple or WhatsApp? What legal mechanisms should they be using? What’s
the best language to use to ensure they get the information they want quickly?
The game, exclusively shown to Forbes ahead of its release to law enforcement
partners and their 4,500 officers on Wednesday, hopes to make sure police know
the answers to those when an emergency happens. It looks much like Who Wants To
Be A Millionaire but crossed with a create your own adventure game and without
the options of phoning a friend or asking the audience.
forbes.com
![](http://d-ddaily.com/images/10-14-20_sirius.png)
Cybercrime: 12 Top Tactics and Trends
25% of BEC Cybercriminals Based in the US
Ransomware Gangs Turn to Outsourcers for Network Access
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COVID Update
More than 10 grocery stores, including Loblaws, No Frills & Sobeys, report COVID cases around Toronto
More
employees working at grocery stores in the Toronto area have tested positive for
COVID-19
over the Thanksgiving long
weekend, adding to the
increase of reported cases in the city.
Loblaws
is reporting positive COVID-19 cases among employees across
14 of their GTA stores.
Carlo’s No Frills
has also reported more positive cases after having more than four in the last
few weeks. Two more team members have tested positive, having last worked on
October 3 and 6.
The grocer
Sobeys
has also reported a COVID-19 case at one of their locations near Toronto over
the weekend. A few days before the Thanksgiving weekend,
Metro
also reported several more employee-related cases on October 7 and 8.
In an effort for transparency,
Loblaws regularly updates
their coronavirus cases
in stores by province within the last 15 days,
as well as Sobey’s
within 14 days.
dailyhive.com
680news.com
Retail Workers Call in Sick as COVID Fears Rise
Again
Rising COVID-19 numbers in Canada prompt calls to bring back hazard pay
for retail workers
Calls
for the return of hazard pay are growing as workers on the front lines of
Canada's retail industry grow increasingly anxious amid rising COVID-19 cases.
While some companies offered so-called hero pay to essential workers at the
outset of the pandemic, most wage premiums ended as the first wave ebbed.
Yet retail
workers say morale is lagging
as COVID-19 cases spike across much of the country.
Without a pay bump that recognizes the risk of working during a pandemic, they
say
workers are increasingly
calling in sick — leaving fewer staff to enforce rules around mask-wearing and
physical distancing.
Some companies have preemptively addressed the issue.
Lowe's Canada
said this week it plans to pay a discretionary bonus to all eligible
Lowe's, Rona and Reno-Depot
workers. The
Home Depot Canada
said it has implemented paid sick leave benefits and is providing workers with
an ongoing weekly bonus — $100 for full-time workers and $50 for part-time
workers.
Meanwhile,
Chapman's Ice Cream in
Markdale, Ont.,
recently made its $2 an hour pandemic pay raise permanent.
cbc.ca
Online Orders Triple in Some Regions During
Pandemic
Walmart Canada is hiring 10,000 workers immediately in e-commerce retail boom
Since the pandemic, Walmart Canada has doubled or tripled its online orders in
some regions. Walmart has seen the same trend in the United States, reporting in
May a 74 per cent increase in e-commerce business.
financialpost.com
Pop-Up Retail in Canada Grows Significantly Amid COVID-19: Experts
“Rising consumer real estate vacancy levels in the age of COVID-19 are providing
opportunities for retailers and foodservice professionals to test-drive new
product and menu offerings on a short-term basis in a low-risk commercial
environment."
retail-insider.com
Luxury Apparel Retail in Canada Expected to Slow Amid Pandemic: Expert
Amazon Canada Under Scrutiny
Amazon Canada Under Investigation
OPINION: The Canadian Competition Bureau’s investigation of Amazon is long
overdue — and the online retailer is still growing at a blistering pace
Long
overdue, Canada’s Competition Bureau has launched an investigation of Amazon,
looking at potential “abuse of dominance” in the Canadian marketplace.
The Competition Bureau highlighted
three areas of interest for
its inquiry. The first
two are related to third-party sellers’ who use Amazon’s platform. Specifically,
the regulator investigates
whether Amazon had policies in
place that would assure that third-party sellers aren’t selling their products
at a lower price elsewhere,
including on their own websites or other online marketplaces.
The second area is an
examination of the ability of
third-party sellers to succeed
on Amazon’s marketplace
without using its “Fulfilment by Amazon” service or advertising on Amazon.ca.
The third area which the Competition Bureau is investigating is more general and
considers “any efforts
or strategies by Amazon that may influence consumers
to purchase products it offers for sale over those offered by competing
sellers.”
thestar.com
Some Amazon Canada Returns Destroyed or Sent to
Landfills
Hidden cameras and secret trackers reveal where Amazon returns end up
A
Marketplace investigation into Amazon Canada has found that perfectly good items
are being liquidated by the truckload — and even
destroyed or sent to landfill.
Experts say
hundreds of thousands of
returns don't end up
back on the e-commerce giant's website for resale, as customers might think.
Marketplace journalists posing as potential new clients went undercover for a
tour at a Toronto e-waste recycling and product destruction facility with hidden
cameras. During that meeting, a representative revealed they get "tons and tons
of Amazon returns," and that every week their facility breaks apart and shreds
at least one tractor-trailer load of Amazon returns,
sometimes even up to three to five truckloads.
"Some of it will go into landfill," said the operations manager. "Like,
nothing 100 per cent goes into
recycling. It just is not possible."
cbc.ca
Head of private security firm pleads guilty to submitting forged $25K IOU to
court
Robin
St. Martin, the president of a
large Ottawa-based private
security firm, has
pleaded guilty to knowingly passing on a forged document after he submitted
a fake IOU for almost $25,000
as part of a small claims lawsuit against a former employee.
Yates said St. Martin also sent her
abusive emails,
including one suggesting she make pornographic films in order to pay off her
debt to him.
Iron Horse Security employs
more than 1,800 people
and lists
security guards and private
investigators among its
services. It currently has contracts to provide protection services to
Parliament Hill.
cbc.ca
Hudson's Bay Evicted from Malls, Banana Republic Shutters on Bloor
![](http://www.d-ddaily.com/headers/canadaorcretailcrimeheader5-22-15.gif)
(Update) Toronto, ON: 2 men charged in connection with fatal shooting
in Walmart parking lot
Two
men have been arrested in connection with a shooting death that took place in
The Junction neighbourhood last month, Toronto police said Friday night. The
shooting occurred on Sept. 10 in the area of St. Clair Avenue West and Mould
Avenue shortly before 2 p.m. Officers found a man suffering from gunshot wounds
in the parking lot of a Walmart. Walmart confirmed to CBC News last month that
the shooting did occur in the parking lot of the company's Stockyards store.
cbc.ca
Thief Sets Fire to Walmart to Distract from
Electronics Theft
Campbell River, BC: Man arrested after fire heist causes 'millions of dollars'
in damage to Campbell River Walmart
A 27-year-old man is in custody following an allegedly intentionally set fire
and heist at a Walmart in Campbell River last week. Campbell River RCMP say that
thousands of dollars worth of
electronics, including phones and iPads,
were stolen as the store was being evacuated due to the fire. Police are warning
islanders to be wary of buying any electronics online if a deal seems “too good
to be true,” as items like phones and tablets can be disabled by manufacturers
if they are reported stolen.
ctvnews.ca
Video captures firework attack on worker at Peel gas station
Canadian Bitcoin ATM Thieves Damage Deli in Poorly-Executed Operation
Airdrie RCMP investigating liquor store theft
Robberies & Burglaries
●
C-Store - Halifax, NS - Robbery
●
C-Store - Windsor, ON - Armed Robbery
●
C-Store - Oshawa, ON - Armed Robbery
●
Shoppers Drug Mart - Oshawa, ON - Robbery
●
Unnamed Store - Regina, SK - Armed Robberies |
How are we doing? We need your input & suggestions. Send to
lpnews@d-ddaily.net
View
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Prime Day Spurs COVID Fears in
Amazon Warehouses
COVID-19 a concern as Amazon warehouses prepare for Prime Day, holidays
Amazon’s
massive Shakopee warehouse
is gearing up for Prime Day on Tuesday and Wednesday, which will lead into what
most predict will be a busier-than-normal holiday season for online retailers.
But as business picks up, Amazon and other distribution operations will also
have the added responsibility of trying to keep their employees safe from
contracting the coronavirus. Deemed essential operations, most of these centers
have been open throughout the pandemic, putting in place measures meant to stem
the spread of the virus.
Already,
more than 200 of its employees
in Shakopee, where it
has a fulfillment center with more than 1,500 full-time employees and a smaller
nearby sorting center,
have tested positive.
Some staff members recently walked off the job after a worker, who said she
tested positive for COVID-19 during the summer, was reportedly fired for “time
off task” violations.
Amazon has decided to self-report positive cases across its operations. Earlier
this month, the company said
nearly 32 out of every 1,000
Amazon workers in Minnesota,
which includes its Whole Foods Market front-line employees,
have tested positive or been
presumed positive for COVID-19,
the highest rate out of any state.
The case rate for Amazon workers across the country is lower than the case rate
for the general population, according to Amazon’s data. However,
in Minnesota the Amazon case
rate is double the state case rate
for the general population.
startribune.com
Amazon Prime Day 2020: Beware of these online shopping scams
Here are some warnings of online shopping scams that can help on Amazon Prime
Day — which runs Tuesday and Wednesday — and through the holidays.
Don't believe it's necessarily
your bank, Amazon or FedEx that's reaching out to you
While some departments at Amazon will call customers, the company said they're
never going to ask you to disclose sensitive personal information or offer you a
refund that you do not expect.
Ask yourself: Does this make
sense?
Why, really, would Amazon be requesting your bank account number or your Tax ID?
Yet that's just what scammers might request here.
Be careful how you pay when
you shop online
Red flags of a scam include requests that you send money via wire transfer;
CashApp; PayPal; prepaid debit cards, such as MoneyPak; or gift cards, like Best
Buy and others.
Know who you're really dealing
with - Do not rush
freep.com
The Surge in E-Commerce Is Stressing Warehouses. That Is Promising for
Honeywell.
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CA Prop 20: Crime crackdown
Proposition 20 offers a mix of policies meant to make state laws tougher on
crime. If passed, there are three main things it would amend in the state
constitution:
![](http://d-ddaily.com/images/Prop20.png)
1. Increase penalties for some kinds of stealing
2. Make it harder for people to get out of prison on supervised release
3. Require the government to collect DNA samples in more criminal cases
Just six years ago, Californians voted to reduce punishments for some types of
stealing. Voters set the bar at $950. If the crime is under the $950 level, the
charges are usually petty theft and a misdemeanor. If the crime is more than
$950, it could mean felony charges.
That distinction can mean the difference between a few months in the county jail
or a few years in state prison. The approval of Proposition 20 would allow
felony punishment for stealing as little as $250 dollars or property.
Specifically, this proposition creates two new theft-related crimes:
●
Serial Theft
- which is stealing after you
already have two prior thefts involving property worth more than $250.
●
Organized Retail Theft
- which is repeat group shoplifting where more than $250 in property is stolen
within 180 days.
Courts have the option to punish these cases as felonies or misdemeanors. It
would add several more crimes to the state’s list of “violent crimes” that
disqualify inmates for early release. Proposition 20’s list includes things like
date rape, types of assault, and domestic violence.
Inmates who apply and are rejected for early release would also have to wait two
years to reapply under Proposition 20, instead of the current one year. The DNA
samples would be collected from people convicted of specified misdemeanors for
the state database. Find more background about this proposition as well as
opinions from both sides on the
California Voter Guide
or on your local voter guide.
What does a YES vote on
Prop 20 mean?
A yes vote enacts the whole slate of changes to toughen California’s criminal
laws.
What does a NO vote on
Prop 20 mean?
A no vote rejects any changes to the existing laws.
cbs8.com
Edinboro, PA: 2 Arrested After Shoplifting Incident Leads to Mobile Meth Lab
Bust in Edinboro
Pennsylvania State Police say three people were involved in a shoplifting
incident that led to the discovery of an inactive methamphetamine lab Sunday at
the Walmart. in Washington Township. According to State Police, Troopers
responded to the Edinboro Walmart for a report of a retail theft in progress.
The report provided a description of the vehicle the suspects were driving. The
vehicle and the three suspects were found a short time later across from
Walmart. Police questioned the suspects and determined that the female 24, was
the main suspect in the shoplifting incident. The two males involved were
identified and during questioning, police observed a clear plastic bag
containing white residue sticking out of his pocket. He admitted the substance
was methamphetamine. Police then conducted a search of the vehicle which led to
the discovery of an inactive meth lab in a backpack in the rear of the vehicle.
erienewsnow.com
Chicago, IL: Police seeking male suspect in $1200 CVS theft
Hamden, CT: Man tried to steal $700 worth of items from Home Depot, attacked
security officer
Davidson County, TN: Man uses ID at Cash America Pawn to sell nearly $500 of
stolen items from Home Depot
Chicago, IL: Couple charged in $500 Theft from Walgreens
Joliet, IL: Female Shoplifter/ Refund Fraud suspect busted at Jewel-Osco; prior
thefts at Menard’s, Meijer and Walmart |
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Shootings & Deaths
Lauderhill, FL: One dead in overnight shooting at a Broward County strip mall
A man was found shot to death in the parking lot of the Inverness Plaza just
before 3 a.m. Tuesday, Lauderhill police say. A security guard told police he
called 911 after hearing gunshots at the strip mall in the 5500 block of West
Oakland Park Boulevard. So far, police haven’t located witnesses or possible
shooters.
miamiherald.com
Update: Nashville, TN: $100K bond set for teen charged with attempted murder
in Opry Mills Mall shooting
The case against the Lebanon teenager accused of shooting and critically
wounding a man inside Opry Mills Mall last month has been bound over to the
grand jury. Juwan Gaines, 19, appeared before Davidson County General Sessions
Judge Lynda Jones Tuesday morning for a preliminary hearing. During the hearing,
the judge set bond for Gaines at $100,000 on his attempted murder charge. His
bond was already $30,000 on the other two charges he faces — reckless
endangerment and using a gun in the commission of a dangerous felony. Metro
police said Gaines opened fire inside Opry Mills Mall on the night of Sept. 30,
striking a 19-year-old man in the upper chest. The victim was transported to
Vanderbilt University Medical Center, where he was listed in critical condition.
wkrn.com
Sao Paulo, Brazil: Shop owner shoots dead THREE robbers after fearlessly facing
down gun-wielding crook as the gang tried to rob his clothes store
Richardson, TX: Texas Gun Store Owner Fakes Heart Trouble To Access Gun, Shoots
Robber
Robberies, Incidents & Thefts
Augusta, GA: Suspect sought in Armed Robberies at 4 local convenience stores
Four convenience store robberies in Aiken and Richmond counties were apparently
masterminded by the same man, the Aiken County Sheriff’s Office says. According
to officials, deputies continue to investigate a Sept. 24 and Oct. 8 armed
robbery at two Circle K stores in Aiken. In both instances, the masked suspect
entered the store armed with a handgun, demanded money, and also asked the
employees to open the store safes. Two other incidents on Barton Chapel Road and
Wrightsboro Road are believed to be connected to this same suspect.
wrdw.com
Katy, TX: Police officer accused of stealing from Walmart 14 times while on duty
Investigators said Billy Allen Hammack was on duty and in uniform when he stole
from the store at least 14 times in a one-month period. Investigators say Billy
Hammack stole everything from Hot Pockets to hand sanitizer to cheap men’s
cologne while he was in uniform. Hammack is charged with theft by a public
servant and has been fired from his job with the Katy Police Department.
thv11.com
Columbia, SC: Deputies arrest man for stealing a car battery from Walmart,
threatening store employee with a Knife
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•
C-Store – Weldon, NC –
Armed Robbery
•
C-Store – Nashville,
TN – Armed Robbery
•
C-Store – Bloomington,
IN – Armed Robbery
•
C-Store – Fremont, CA
– Armed Robbery
•
C-Store – Moraine, OH
– Armed Robbery
•
C-Store – Albany, GA –
Armed Robbery
•
C-Store – Albany, GA –
Armed Robbery
•
C-Store – East
Hartford, CT – Armed Robbery
•
C-Store – Carroll
County, VA – Armed Robbery
•
Comics – Salem, NH –
Armed Robbery
•
Dollar General –
Hamlet, NC – Armed Robbery
•
Dollar General –
Campbellsville, KY – Armed Robbery
•
Family Dollar –
Halifax County, CT – Armed Robbery
•
Gas Station – Fremont,
CA – Armed Robbery
•
Grocery – Bryan, TX –
Robbery (Bank)
•
Guns – Richardson, TX
– Armed Robbery
•
Home Depot – Hamden,
CT - Robbery
•
Jewelry – Lubbock, TX – Robbery
•
Jewelry – Phoenix, AZ – Robbery
•
Jewelry – St Louis County, MO – Robbery
•
Jewelry – Webster, NY – Burglary
•
Liquor – Toledo, OH –
Burglary
•
Liquor – Kenosha, WI –
Armed Robbery
•
Marijuana – Great
Falls, MT – Burglary
•
Pharmacy – St Louis,
MO – Burglary
•
Restaurant – Madison,
WI – Armed Robbery
•
Tractor Supply –
Oroville, CA - Robbery
•
Walmart – Columbia, SC
– Armed Robbery
Daily Totals:
• 24 robberies
• 4 burglaries
• 0 shootings
• 0 killed |
![](http://d-ddaily.com/images/10-14-20map.PNG)
Click to enlarge map
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Brian Morff named Loss Prevention Manager for Amazon |
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Earnest Stewart, CFI promoted to Loss Prevention Site Lead for Amazon |
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Featured Job Spotlights
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Division Safety and Loss Prevention Manager
Atlanta, GA
- posted
October
5
Under the guidance of the Directors of Loss Prevention (LP) and Health, Safety
and Environment (HSE), the Loss Prevention & Safety Manager is responsible for
overseeing and championing initiatives and company programs, processes and
controls that builds a culture around continuous improvement in
safety/environment incidents, loss prevention, and security outcomes...
![](http://d-ddaily.com/images/Whole_Foods_Market-logo-small.png)
Regional Asset Protection Manager
Emeryville, CA
- posted
October 2
The Regional Asset Protection and Safety Manager
will lead the Region in shrink reduction and profit maximization efforts. The
position will proactively seek to bring economic value to the company, promoting
profitable sales and world class customer service while ensuring a safe place to
work and shop...
![](http://d-ddaily.com/images/RH%20Logo.jpg)
Asset & Profit Protection Investigations Analyst
San Francisco, CA
- posted September 24
You should have strong analytical skills, be a quick
learner, and drive to innovate with both technology and processes. They will be
personable, open to learning, collaborating with others, and apt to saying "yes"
or "I’ll find a way", rather than "no" or "that’s impossible"...
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Area Loss Prevention Manager
Pittsburgh, PA
- posted September 10
Our Area Loss Prevention
Managers ensure safe and secure stores through the objective identification of
loss and risk opportunities. Our Area Loss Prevention Managers plan and
prioritize to provide an optimal customer experience to their portfolio of
stores. They thrive on supporting and building high performance teams that
execute with excellence...
![](http://www.d-ddaily.com/images/Auror%20Logo.png)
Customer Success Specialists
Multiple Locations - posted October 9
The
role of the Customer Success Specialist is to engage, empower, and excite our
community. As a Customer Success Specialist, your primary responsibility is to
ensure both retailers and law enforcement, who make up our community, have great
experiences and achieve real crime reduction outcomes from using our platform.
Apply Here
![](http://d-ddaily.com/images/nutech-featuredjobs.png)
Sales Representatives
NuTech National - posted October
13
NuTech National, an
established and rapidly growing 40+ year electronic security company is
expanding our National Sales Team. Seeking motivated, driven and successful
sales reps to expand our national retail and governmental vertical markets. Top
pay, benefits and signing bonus available. Please apply to
melissa@nutechnational.com
|
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
VP of Safety & Risk Management |
Bowlero Corp. |
Mechanicsville, VA |
September 23 |
VP - Loss Prevention |
Gap Inc. |
San Francisco, CA |
August 24 |
Vice President |
Mobilelink |
Sugar Land, TX |
July 8 |
VP, Profit Improvement |
Tractor Supply |
Nashville, TN |
May 18 |
Director |
Dir. Asset Mgmt. |
CHEP |
Alpharetta, GA |
September 11 |
Sr. Dir. Enterprise Security |
Coca-Cola Consolidated |
Charlotte, NC |
September 25 |
AP Dir. |
CVS Health |
Lincoln, RI |
August 27 |
Dir. Governance, Risk & Compliance |
DoorDash |
San Francisco, CA |
October 9 |
Dir. Security Operations |
Gap Inc. |
San Francisco, CA |
October 1 |
Dir. Safety/Risk Mgmt.
|
Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Dir. of LP |
Ingles |
Black Mountain, NC |
September 17 |
Dir. of Safety |
Kanes Furniture |
Pinellas Park, FL |
October 5 |
Dir. Corporate Security |
Keurig Dr. Pepper |
Plano, TX |
August 20 |
Dir. AP Investigations |
Luxottica |
Mason |
September 17 |
Dir. Supply Chain AP |
Macy's |
City of Industry, CA |
September 28 |
Dir. of LP |
Natural Grocers |
Lakewood, CO |
September 17 |
Dir. of Loss Prevention |
Parker's C-Stores |
Savannah, GA |
June 3 |
Sr. Dir. Environmental Health & Safety |
Ross Stores |
Dublin, CA |
October 9 |
Dir. Security Operations |
Salesforce |
Seattle, WA |
September 9 |
Dir. Global Retail AP |
Under Armour |
Baltimore, MD |
October 13 |
Corporate/Senior Manager |
Manager, Physical Security Programs & Technology |
Grainger |
Lake Forest, IL |
September 17 |
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Surveys show that happiness at work significantly improves performance and
productivity. It translates into higher energy levels, better reviews, faster
promotions, higher wages, better health and overall a better environment. While
it shouldn't be surprising it often times needs to be remembered. When fellow
executives are unhappy for long periods or with their co-workers it needs to be
addressed because productivity and overall team health will suffer. Attitudes
are contagious and happier teams produce more and have better results. Is your
team happy?
Just a Thought, Gus
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