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8/10/20

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Protests & Violence

Racial tensions flare up nationwide on 6th anniversary of Michael Brown's death

Looting breaks out in Chicago - BLM clash with Proud Boys in Seattle

Portland riots on city's 74th night of unrest - Cops draw guns on Ferguson protesters

Racial tensions flared across America on Sunday night as violence erupted sporadically in various cities to coincide with the sixth anniversary of Michael Brown's 2014 death.

In Chicago, looters trashed Magnificent Mile, pillaging stores and leaving smashed glass everywhere, hours after a stand-off between cops and civilians in a neighborhood where a suspect was shot and wounded by the police.

There was continued unrest in Portland, Oregon, where protesters have been standing their ground for 74 days now and where a riot has officially been declared because of the relentless chaos.

In Seattle, there were clashes between Black Lives Matter protesters and The Proud Boys - an alt-right organization who are often referred to as neo-fascists.

Seattle also witnessed further violence yesterday as alleged Proud Boy members got into a violent clash with Black Lives Matter supporters in Seattle during a pro-police rally.

In Ferguson, Missouri - where Brown, 18, was shot dead by police in 2014 - there were mostly peaceful protests and memorial services in his honor but as the night wore on, looters pillaged stores. Riot police in Ferguson also beat back and pepper sprayed crowds of protesters near PD headquarters.

In Phoenix, Arizona, at least eight people were arrested on Sunday and police fired what appeared to be flash-bang grenades over a few dozen people who had gathered to pay tribute. dailymail.co.uk abc11.com

Pro-Police protesters clash with BLM demonstrators in Colorado

'10 to 15 people just piled up on top of each other. Chokeholds, batons, punched in the face all of it, and there were no police'

Counterprotesters got involved in a violent confrontation with pro-police supporters at a Back the Blue rally in Fort Collins, Colo. Saturday, which ended with the arrests of three people.

The pro-police attendees said two different groups of counterprotesters -- consisting of Black Lives Matter supporters and what appeared to be members of Antifa -- joined the event. They also claimed a faction from one of those two groups attacked a veteran who was in a wheelchair, according to The Collegian. foxnews.com

Number of NYC shootings in 2020 close to totals for same period in past two years COMBINED
The Big Apple is set to hit more grim milestones, with the number of shootings and gun victims so far this year set to match figures for same period the past two years — combined.

There have been 821 shootings and 1,000 gun victims as of Saturday. Last year for same time frame, there were 466 shootings and 551 victims, while in 2018, there were 449 incidents and 548 victims.

The new stats come just one week after police reported that the city had already surpassed the total number of shootings for all of last year, hitting the 777 three mark Aug. 1, topping the 2019 total of 776 for the entire year. nypost.com

40 shot, 4 fatally, in Chicago this weekend

‘We’re in really, really uncharted territory,’ Cook County State’s Attorney Kim Foxx says of gun violence in Chicago

Chicago Closes Parts of Downtown After Looting

‘Defund the Police’ is a media fantasy
Gallup Says Majority of Americans of All Races & Ethnicities Don't Want Police to Leave
A new poll conducted by Gallup: If you’ve paid any attention to the news, particularly cable news, over the last couple of months since George Floyd’s killing by police in Minneapolis, you might think “defunding” or “abolishing” the police is a widely held and even somewhat mainstream desire.

Gallup suggests this is untrue. The vast majority of Americans of all races and ethnicities don’t want the police to leave their communities.

Respondents were asked: “Would you rather the police spend more time, the same amount of time or less time as they currently spend in your area?” Sixty-one percent of black respondents said they wanted the same amount of time; 20 percent said more. Hispanics had similar numbers (59 percent same, 24 percent more).

My point isn’t that all is great with policing in America. But “defund the police” or “abolish the police” — slogans that got wide traction in the elite media for much of the summer, buoyed by polished academics and activists with ready-made talking points — was always an absurd idea, politically and practically. nypost.com

Who Opposes Defunding the N.Y.P.D.? These Black Lawmakers
Several Black City Council members have lashed out at progressives, comparing calls to defund the police to “colonization” and “political gentrification.”

Abolish the Police? Those Who Survived the Chaos in Seattle Aren’t So Sure
What is it like when a city abandons a neighborhood and the police vanish? Business owners describe a harrowing experience of calling for help and being left all alone.

Seattle City Council expected to vote on police budget Monday

Vandals target Seattle businesses again ahead of crucial 'Defund SPD' vote

Trucking company not going to cities pushing to defund police: 'We have to keep drivers safe'

COVID Update

US: Over 5.2M Cases - 165K Dead - 2.6M Recovered
Worldwide: Over 20M Cases - 735K Dead - 12.9M Recovered

Private Industry Security Guard Deaths: 183 Law Enforcement Officer Deaths: 80
*Red indicates change in total deaths

NRF Q&A: Minneapolis C-Store Owner Discusses Impact
of Protests, Security & COVID-19
Lonnie McQuirter, owner of 36Lyn Refuel Station, has been feeling the impact of COVID-19 at his neighborhood convenience store. Located in Minneapolis, it’s also been near the scene of many recent social justice demonstrations and protests; 36Lyn is less than two miles from the epicenter of the global movement.

Despite the challenges of the protests and the pandemic, McQuirter remains committed to his employees, his industry and his community. He spoke with NRF about the impact of the pandemic in particular and his hopes for the future.

You’ve been near some of the protests – how has that impacted your operations?
A lot of retailers have suffered from the looting and riots. I did have to watch my store with armed security for 10 days during that time. It was really an outpouring of community support. A lot of neighbors wanted to make sure that our business was not one of the places that was looted and burned down. I didn’t understand that at first, but someone told me that we are critical infrastructure. If we had gotten torn down or burned up, it would have been detrimental to the community. This is where someone can go to get the essential items to survive.

In what ways do you see that the protests and the pandemic have impacted each other?
There were concerns early on that maybe police would have to limit their resources due to COVID-19. The bad guys would now know there are less people out there and fewer eyes on them. Their risks of getting caught have gone down and the rewards have gone up significantly.

That was a risk that I shared with my staff, a warning that crime was probably going to start to go up. That was before the George Floyd incident. I wasn’t looking at the public’s engagement with law enforcement. I was assuming there were a lot more professional retail criminals that would seize the opportunity.

When the protests and looting happened, I took out our store’s ATM. We had seen a real uptick in people looking for ATMs. There was a time sensitivity to it, to use an ATM to withdraw cash, a specific type of cash. I own the ATM and it’s my cash in there. I don’t want to support those people and I sure didn’t want to see it stolen. nrf.com

World Mask Week Aims to Inspire Global Movement to
Wear Face Coverings in Public

World Mask Week (August 7-14) launched to encourage more people to do their part by wearing a mask in public

The Pandemic Action Network, WHO, Africa CDC, CDC and CDC Foundation, Facebook, Google, Global Citizen and 40+ partner organizations announced the launch of World Mask Week from August 7-14, an effort to increase the use of face coverings in public across the globe.

WHO director-general Tedros Adhanom Ghebreyesus launched the #WearAMask challenge to mark the beginning of World Mask Week, asking people to share their mask photos and videos

CDC - About Cloth Face Coverings: https://www.cdc.gov/coronavirus/2019-ncov/prevent-getting-sick/about-face-coverings.html.

California: As COVID-19 cases surge, patients are dying at a lower rate. Here’s why
The trend is due in part to younger people falling sick, as well as better control over the disease’s spread in high-risk settings, such as nursing homes. But doctors say there’s another factor pushing up survival rates: better treatments.

But an improved case-fatality rate cannot offset the vast spread of the deadly virus, experts say. California’s mortality rate is rising as the state’s death toll from COVID-19 surpassed 10,000 on Thursday. If many people keep falling ill, then many people will die, even with improvements in survival rates.

“We’re miles away from having real cures like vaccinations and more specific meds,” Dorian said. “But we have something. It feels good to say. latimes.com

All dressed down with no place to go
As the pandemic transformed millions of sharply dressed office inhabitants around the world into sweatpant-sporting remote workers, the fashion industry began to unravel, The New York Times writes. Big chains like J. Crew, Neiman Marcus, Brooks Brothers, and Gap shuttered stores or filed for bankruptcy. Stay-at-home orders instantly rendered even the most voracious consumers of fashion with little reason to maintain, curate or upgrade wardrobes. The result? In April, U.S. clothing sales plunged 79% — the largest decline ever. Sweatpants sales, however, soared by 80%. linkedin.com

President Trump Signs Executive Orders:
$400 Unemployment Benefit, Payroll Tax Holiday, Student Loan Relief, Eviction Moratorium

Mnuchin says White House is open to restarting stimulus, virus relief talks

Over 350 cars stopped at random NYC checkpoints to enforce quarantine rules

Researchers created a test to determine which masks are the least effective

Controversial Internet Scraping of Images
Macy's faces class action lawsuit for use of facial recognition software Clearview AI

No Written Policy Available to the Public?

An Illinois woman filed a class action lawsuit Wednesday against Macy's, claiming the corporation's use of Clearview AI facial recognition software is an invasion of privacy.

Clearview built its database of more than 3 billion images gathered from sites like Facebook, Youtube and Venmo, The New York Times reported in January.

Macy's has run over 6,000 identities of individual customers through the database, according to the lawsuit. When Macy's uploads photos of customers taken from security footage, Clearview then provides the retail company with access to that individual's personal details, including names, home addresses, and work addresses.

"Any Macy's employee with access to the surveillance database could use it for their own personal ends – for example, to stalk or track an individual," the document says. The lawsuit states customers, including Carmine, are "at a greater risk of stalking, harassment, and identity theft" due to the facial recognition software.

The complaint states that under the act, a private entity like Clearview or Macy's must develop a written policy, available to the public, establishing a retention schedule and guidelines for permanently destroying the biometric identifiers or information. It must also inform subjects in writing that the information or identifier is being collected or stored and for what specific purpose and length before obtaining a person's biometric information.

Macy's has not provided any such policy, nor informed customers of its biometric information collection procedures, in violation of the act, documents say. cincinnati.com

"At the ‘frontier’ of public acceptability"
Will COVID-19 give facial recognition a second look?

Retail has found new purpose in facial recognition during the coronavirus crisis for its potential to support contact-free payments, temperature checks, mask-detection and surveillance.

Pasadena last week reportedly became the first U.S. city to introduce a facial recognition payment network with 25 retailers signing on. Shoppers can order and pay without having to use a credit card and gain quick access to their loyalty accounts. They can opt-in or out of the

Biometric recognition enables retailers to give workers quick temperature checks in order to reduce COVID-19 risks.

Stores can also take shoppers’ temperatures and numerous articles have explored the advantages such automated technologies would have over holding a temperature gun to someone’s forehead prior to entry.

Last week, Macy’s was hit by a class-action lawsuit in Illinois for allegedly violating state laws in using facial recognition software to identify shoppers from security camera footage. The plaintiff in the complaint charged that Macy’s profited off stolen data and could “stalk or track” customers, violating their privacy.

The technology has largely been used at retail to reduce shoplifting, especially tracking repeat offenders. Advances in artificial intelligence and machine learning are enabling retailers to experiment in other areas.

A study from ECR Retail Loss Group based on a survey of 22 large retailers in the U.S. and Europe undertaken just prior to COVID-19 found respondents highly interested in facial recognition’s crime-prevention potential but concerned over brand reputation risks and costs.

ECR’s study said facial recognition is “currently at the ‘frontier’ of public acceptability” while also noting the roll out of CCTV in in the early 1990s and RFID in the early 2000s both initially faced pushback but have become “simply just another part of the ‘modern’ world.” retailwire.com

Making All the News Outlets
Former CEO Lied & Committed Fraud
McD’s sues former CEO over $40M severance package

Lying about sexual relationships with employees & issued stock grant

Ousted McDonald's CEO Steve Easterbrook lied to the board about the extent of his relationships with employees, the company alleged in a new lawsuit. He misled investigators about engaging in physical sexual relationships with three employees in the year before his ouster, according to the documents.

In legal documents filed Monday morning, McDonald's said that an internal investigation found other relationships and evidence that Easterbrook lied and destroyed records to conceal his behavior.

The new investigation found that Easterbrook engaged in physical sexual relationships with three employees in the year before he was terminated, according to the complaint.

The evidence for those relationships, according to the suit, came in the form of "dozens of nude, partially nude, or sexually explicit photographs and videos of various women," which included photographs of the three employees. Easterbrook allegedly sent the images as attachments on emails from his work to his personal account.

The investigation also found that Easterbrook "approved an extraordinary stock grant, worth hundreds of thousands of dollars, for one of those employees in the midst of their sexual relationship," and that he lied to McDonald's investigators last year.

The company alleges that by lying to the board, Easterbrook led them to believe that his firing could be considered "without cause." The board ultimately landed on that designation, which entitled Easterbrook to certain outgoing benefits, the suit alleges. The 26 weeks severance pay, in addition to prorated bonuses as warranted. Those benefits amounted to about $42 million, according to outside firm Equilar. cnn.com

Making Sense Out of Chaos
Simon Property Group Hooks Up with Amazon
Amazon & Mall Operator Look at Turning Sears, J.C. Penney Stores Into Fulfillment Centers
Simon Property Group Inc. has been exploring with Amazon the possibility of turning some of the property owner’s anchor department stores into Amazon distribution hubs, according to people familiar with the matter.

The talks have focused on converting stores formerly or currently occupied by J.C. Penney and Sears Holdings, these people said. Simon malls have 63 Penney and 11 Sears stores.

Simon, which owns 204 properties in the U.S.

Amazon has also been in talks with multiple mall landlords about putting its coming grocery-store chain in J.C. Penney locations. Whether those include Simon Malls couldn’t be determined.

Amazon has already acquired the sites of some failed malls and converted them to fulfillment centers. FedEx and DHL International GmbH have done the same. wsj.com

Editor's Note: Expect this to grow rapidly and look for a major announcement in preparation for the fourth quarter holiday shopping season. As this past holiday season they used a Sears parking lot as a staging area for over seventy delivery vans at the Great Lakes Mall in Mentor, Ohio.

The Best of All Worlds
Supercharging your Events: The Future is Hybrid
Flagship - Satellite & Online Virtual Events

When face-to-face events do return, the world will have changed.

As associations discover the benefits of scale, speed, and cost-effectiveness inherent to virtual events, they will want to amplify their real-world events with a virtual component to boost attendance and engagement while driving more value to sponsors.

So rather than asking a speaker to deliver a virtual keynote from his or her home or studio to a live or virtual audience, I would suggest always bringing in the keynote speaker in front of a live audience, even a small, local one, and then streaming that environment to a greater virtual audience. This way both the real and the virtual audience feel a similar level of involvement, as does the speaker. Everyone’s happy.

In fact, I recommend taking this concept of remote audience involvement a step further by creating simultaneous satellite events so that members can physically be around other members but without having to travel across the country or the world. I’ll even wager a prediction by stating this will become the norm in the coming years.

Read More About Tomorrow's Hybrid Events

Huge Industry Announcement Tomorrow -
Be on the lookout for the D&D Daily's News Alert

EEOC resumes issuing charge closure documents, right-to-sue notices

Philly salary history ban enforcement to begin Sept. 1

Salary history bans: Updated List

Quarterly Results
Carvana Q2 sales up 25% in car sales, up 13% in revenue
Canadian Tire Q2 retail sales up 9.3%, eCommerce sales up 400%

Last week's #1 article --

Colorado Springs, CO: Fists fly over social distancing dispute inside Walmart
A full-on fistfight inside a local Walmart was caught on camera. The person who recorded the video said it started with a disagreement over social distancing.

"Lady in the blue, she was first in line, and the lady in the purple, I guess, was standing too close," said Brianna Carroll, who recorded the incident. Carroll said neither of the women involved was wearing a mask.

Eventually, store employees were able to break up the fight. Colorado Springs police said a loss prevention officer notified a CSPD officer who was on scene. Police said they arrested 60-year-old Laura Barr, who is now facing a third-degree assault charge. kktv.com

All the News - One Place - One Source - One Time

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SHIFT: an Axis retail event.

Usually, our annual forum takes place in person but this year we are SHIFTing to a digital experience. Axis Communication’s goal is to provide a platform for retailers to learn, network, and have fun. We cannot do this without the help of the retail advisory board. Made up of a variety of retailers from the US and Canada, the advisory board helps develop the annual retail forum. They have selected the following list of topics for you to enjoy and learn from at SHIFT:

We'll cover sessions such as:

• What is Artificial Intelligence (AI) and how can it help retail?
• CPTED - How small details make a big difference
• Technology Beyond Security
• Technology Roadmap: What’s new, what’s next?
• A SHIFT happened: A panel discussion with industry leaders
• BONUS: A guest speaker appearance from Hall of Fame speaker and former national headline comedian, Steve Rizzo

Conference attendees will be eligible to earn up to 4 Continuing Education Units (CEUs) towards their Loss Prevention Foundation LPC Recertification. Attendees who hold the Certified Forensic Interviewer (CFI) designation will earn 2 continuing education hours for this conference.

Click here for more info.

Upcoming RH-ISAC Webinars - Register for Free

Protecting Your Consumers from Fraud During the Ongoing COVID-19 Battle
August 27 | 11:00 AM – 12:00 PM ET
Emily Saitta, Senior Strategy Manager, Fraud & Identity Protection, TransUnion and Brooke Snelling, Senior Product Marketing Manager, Fraud & Identity Solutions, TransUnion

Optimizing Your Security Program and Adapting to Today's Challenges
August 27 | 1:00 – 2:00 PM ET
Brett Enclade, Principal Security Architect, Ripple and Chris Kennedy, CISO and VP, Customer Success, AttackIQ

Shadow Code: The Hidden Risk to Your Website
August 27 | 3:00 – 4:00 PM ET
Ameet Naik, Cybersecurity Evangelist, PerimeterX

Sarbanes-Oxley Compliance
Blockchain: The Future of Transacting & Financial Reporting

Companies Should Bolster Blockchain Controls, Risk Advisory Group Says
The group, known as COSO, published “Blockchain and Internal Control: The COSO Perspective” on Tuesday. The voluntary guidance is intended to guide boards, executives and auditors as they evaluate risks related to the use of blockchain in financial reporting, according to the organization, which advises companies on risk management and fraud deterrence.

The guidance ties in with COSO’s “Internal Control—Integrated Framework,” a document widely used by public companies for the purposes of complying with the Sarbanes-Oxley Act, which requires management to give assurance of the effectiveness of controls over financial reporting.

“This is going to be the future of transacting and, ultimately, certain aspects of financial reporting,” COSO Chairman Paul Sobel said in an interview. “But there are new risks.”

The technology could alter internal controls and accountability—or necessitate new procedures—surrounding the reconciliation of transitions, vendor and supplier approvals, reporting on third-party service providers, and electronic audit trails. And although security is one of blockchain’s hallmarks, there is still the potential of infiltration by hackers, Mr. Sobel said.

COSO recommends that companies build internal blockchain expertise, coordinating with blockchain developers, information-technology staff and auditors to better understand how the technology could affect auditing processes or introduce new risks. The guidance also suggests the creation of due diligence processes related to access, incorporating know-your-customer and anti-money-laundering procedures. And it advises that companies establish a blockchain code of conduct and guidelines to address noncompliance. wsj.com

How CISOs Can Effectively Measure & Report Security Operations Maturity

Security leaders must speak in terms of business impact

The 2019 World Economic Forum Global Report outlined the biggest global risks, ranking data theft and cyberattacks as the fourth and fifth top risks in terms of likelihood. Within the past year alone, more than one-third of US companies reported having suffered a data breach citing cybercriminals as the greatest data security threat, according to IDC. Clearly, data breaches remain a top concern for organizations as cybercriminals continue to mature and evolve their tactics.

Chief Information Security Officers (CISOs) should be aware of the type of hackers that are targeting their organization and the motives for attack. By understanding the result cybercriminals wish to achieve and why, security leaders can ensure that the proper capabilities for preventing, detecting and responding are modeled.

When reporting the security operations level of an organization to the board of directors, the majority of CISOs measure the effectiveness of their program against a proven model (NIST, ISO, CMMI, etc). However, security leaders should not attempt to demonstrate success by reporting on the sheer volume of widgets, correlation rules, blocked IP addresses, stopped malware infections and/or log sources. While this may carry some important context, CISOs only have a limited amount of time to present to the board. Thus, they should focus instead on quantifying how the capabilities of their security operation demonstrate progress in reducing risk, in contributing to business revenue and in increasing cost savings for the business. Security leaders must speak in terms of business impact.

So, what exactly should a CISO be measuring and reporting? Read more about the recommendations below.

Align Business Operations with Security Operations
Categorize Enterprise Assets by Criticality
Ensuring a Cross-Functional Approach
Improving Efficiency and Effectiveness of Your SOC
Elevate Your Measurements to Elevate Your Maturity
securitymagazine.com

DDoS attacks in April, May and June 2020 double compared to Q2 2019
Findings from Link11’s H1 2020 DDoS Report reveal a resurgence in DDoS attacks during the global COVID-19 related lockdowns.

In April, May and June 2020, the number of attacks registered by Link11’s Security Operations Center (LSOC) averaged 97% higher than the during the same period in 2019, peaking at a 108% increase in May 2020.

Key findings from the annual report include:

Multivector attacks on the rise: 52% of attacks combined several methods of attack, making them harder to defend against. One attack included 14 methods; the highest number of vectors registered to date.

Growing number of reflection amplification vectors: Most commonly used vectors included DNS, CLDAP and NTP, while WS Discovery and Apple Remote Control are still frequently used after being discovered in 2019.

DDoS attacks from the cloud: At 47%, the percentage of DDoS attacks from the cloud was higher than the full year 2019 (45%)

The data showed that the frequency of DDoS attacks depends on the day of the week and time of the day, with most attacks concentrated around weekends and evenings. More attacks were registered on Saturdays, and out of office hours on weekdays. helpnetsecurity.com

CISA Releases New Cyber Career Pathways Tool
Last week, the Cybersecurity and Infrastructure Security Agency (CISA) released the Cyber Career Pathways Tool, an interactive approach for current and future cybersecurity professionals to envision their career and navigate next steps within the NICE Cybersecurity Workforce Framework.

The new tool is designed with a purpose to help individuals identify, build, and navigate a potential cyber career pathway by increasing understanding of the knowledge, skills, and abilities needed to begin, transition, or advance a cyber career. It was created and is maintained in partnership with the Interagency Federal Cyber Career Pathways Working Group, led by CISA, the Department of Defense, and the Department of Veterans Affairs.

The Cyber Career Pathways Tool depicts the cyber workforce as five distinct, yet complementary, skill communities. It also highlights core attributes among each of the 52 work roles and offers actionable insights for employers, professionals, and individuals considering a career in cyber. These key features will help adults and teenagers interested in a cyber path better explore work roles and career opportunities. cisa.gov

TikTok Stands Firm as White House Makes September Deal Deadline Official
On Thursday evening, The White House issued an Executive Order, signed by US President Donald Trump, which will effectively see TikTok banned in the US if it is not sold to a US-owned business by that time.

At present, Microsoft is pushing to buy TikTok in its entirety, which analysts estimate will cost it between $10b and $30b. But is TikTok really worth that? socialmediatoday.com

Bill Gates calls Microsoft’s TikTok deal a poisoned chalice

Researcher Details Sophisticated macOS Attack via Office Document Macros

Jackpot! Big Admission!

An investigation shows that your cashier has stolen $1,000 of cash from the register over the last 3 weeks. The evidence could not be more clear, as video coverage highlights the cashiers behavior and the theft. You’ve exhausted your investigative tools prior to the interview, including reviewing shortage reports, inventory results, exception reporting and other random video review. A non-confrontational interview is scheduled and the employee begins to share with you the reasons for stealing the money. A sigh of relief is made by both you and your employee, as the uncomfortable anxiety is met by respect and a development of rapport. However, your job isn’t over and you start to explore other potential wrongdoings by the employee in the development phase of the conversation. The employee starts to reveal more information than you knew had existed, including an additional $5,000 of cash theft, a few hundred dollars of product theft and the names of several other employees involved in this behavior. They write you a statement, you call your boss to report your “great” interview skills and you document all of the above in your report before moving on to your next task. Truth be told, the above sounds eerily familiar to many investigations – but the work is far from over. Read more

UPS Plans Hefty Holiday Fees Amid Coronavirus-Related Shipment Surge

New surcharges for big customers could reach $3 a package for ground shipments, $4 for air, as pandemic boosts online shopping

United Parcel Service Inc. (UPS) plans to impose hefty fees on large shippers during the holiday season, reflecting the added complexity and cost of an expected crush of online orders amid the coronavirus pandemic.

The fees will test the ability of large retailers such as Amazon.com Inc. and Target Corp. to offset costs during a holiday season when skittish shoppers will avoid crowded stores and rely more on online orders.

UPS on Friday said the fees could total as much as $3 a package for ground shipments and other lower-priced shipping options and up to $4 a package for air shipments bound for residences.

That is significantly higher than the last time UPS instituted additional fees during a peak holiday season, in 2018. Surcharges then reached 28 cents on ground shipments and up to 99 cents for some air shipments. wsj.com

RELATED: UPS tacks on additional fees as it faces a flood of packages during pandemic

PPE That Never Arrives
Ordering face masks and other COVID protection online leaves many consumers empty-handed
With Americans shopping online as the COVID-19 pandemic rages, the Federal Trade Commission is handling a record number of complaints. Chief among them are complaints about face masks that were ordered but never delivered.

In April and May, the FTC logged more than 34,000 e-commerce gripes, and more than 18,000 of those were about items that the shopper never received. Besides face masks, the other unfulfilled orders were also primarily for COVID-related purchases, such as hand sanitizer, toilet paper, thermometers, and gloves, according to data the FTC released recently.

This is a record number of complaints about unreceived online merchandise; the number of cases in May was close to twice as many as what the FTC received in December, which is peak holiday shopping time.

Last week, the FTC said it filed a lawsuit against three online merchants that failed to deliver masks and other items in a timely manner after promising consumers they could do so. fastcompany.com

Sales spike 146% on Etsy’s marketplaces in Q2

Google Ups Its Ecommerce Game with Help of ‘Buy on Google’

San Antonio, TX: Update: Police still searching for getaway driver involved in Costco Jewelry Armed Robbery
San Antonio police are still searching for the second suspect involved in a jewelry armed robbery at a North Side Costco store. Joshua Lawrence Mullenix, 28, was identified as the getaway driver in the incident, according to an arrest affidavit. He is still at large. The robbery happened Saturday afternoon at the Costco located at Loop 1604 and Hardy Oak. According to Police, a Costco employee watched Ricky Green, 29, enter the store and approach the jewelry case. Officials said he then pulled out a hammer and began smashing the top of the display case. ksat.com

Jefferson County, TX: Woman sentenced to 10 years probation in Beaumont restaurant food stamp fraud totaling $71,000
A woman who pleaded guilty to food stamp fraud in Jefferson County was sentenced to 10 years probation on Monday. The sentence comes after an investigation into a Beaumont restaurant owner who was accused of using food stamps belonging to dozens of people to buy food for his eatery, Coleman's Burger Deli. Pleshette Carrington was sentenced Monday morning before Judge Raquel West. She received 10 years in prison but the sentence was probated. Carrington is one of 62 defendants accused of food stamp fraud after investigators say restaurant owner Johnny Ray Coleman used their food stamp cards to purchase food for his restaurant. Coleman is set to stand trial October 19. He and 61 other people were indicted on fraud charges alleging that thousands of dollars in food bought with "food stamps" were sold at Coleman's Burger Deli June 12, 2019. 12newsnow.com

Lincoln, NE: $15,000 in Gas station merchandise stolen from truck parked outside hotel
A delivery truck parked outside a northwest Lincoln hotel overnight was broken into sometime Wednesday night and into Thursday morning. About $15,000 in items were stolen, according to the Lincoln Police. According to the driver, about 750 pieces of Puggs merchandise, such as charging cables, ear buds, hats and sunglasses was stolen from the truck. Police said the items were meant to be sold and delivered to gas stations. 1011now.com

Sydney, Australia: Man charged after designer handbags, luxury goods stolen in $50,000 haul

Smyrna, TN: Shoplifting Suspect Hits Smyrna Lowe’s nearly a dozen times

Peachtree City, GA: Multiple shoplifters seeking alcohol chased out of Crosstown Kroger

Poplar Bluff, MO: Police looking for 2 suspects in theft investigation

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Shootings & Deaths

Minneapolis ‘It’s Very Crazy, Scary’: Robber Shot By Smoke Shop Employee
A man may have gotten more than he bargained for after trying to rob a smoke shop Saturday night in south Minneapolis. Fouad Elharfaoui owns USA Smoke Shop. He says the robbery happened just before closing. “Two guys walked in with a gun and tried to rob [my employee], but he has a concealed weapon and he pulled it out and tried to defend himself,” Elharfaoui said. “The guys took off, he chased them.” According to Elharfaoui, his employee fired at the robbers’ car as they drove away, and hit the man in the passenger seat. Minutes later, a barely-conscious man stumbled into the Super USA convenience store, a little more than a mile from USA Smoke Shop. He was treated at a hospital with non-life-threatening injuries. minnesota.cbslocal.com

Houston, TX: 4 men shot outside northeast Houston gas station

Robberies, Incidents & Thefts

North Charleston, SC: Man, 55, arrested and charged in Target Shoplifting turned Kidnapping
Police identified the suspect as 55-year-old Gary Nelson. Officials say Sunday at 3:11 PM, an officer responded to Target in reference to shoplifters. Upon arriving, the officer spoke with someone at loss prevention who said a known shoplifter, who the loss prevention employee said "had two outstanding warrants and was aggressive", was inside and wasn't alone. According to the incident report, while waiting for back up to arrive, the loss prevention employee pointed out an older man , later identified as Gary Nelson, who was leaving the store and has a shopping cart full of items. The employee told the officer that Nelson was "with the original shoplifter." The officer then approached and asked the suspect had a receipt. Nelson then "forcefully pushed the shopping cart at the officer" and ran away.

When the officer caught up with Nelson, the officer said they saw several women screaming behind a black in color Tahoe with the back hatch opened. Nelson had gotten inside. While trying to stop the car, the office noticed a child sitting in the front passenger seat of the car. Nelson led a vehicle pursuit while the officer spoke with the mother of the child in the car. She told the officer she had a two-year-old and a six- year-old inside the car. Officers later arrested Nelson and the children were returned the the mother unharmed. He also told officers he didn't know there were children inside the car until he heard them crying. He claims he never put his hands on the kids. abcnews4.com

Mountain Home, AR: Former Walmart Asset Protection Manager pleads guilty to stealing $14,000
The former asset protection manager at the Mountain Home Walmart, accused of stealing thousands of dollars from the company, entered a guilty plea to the charges against him during a session of Baxter County Circuit Court Thursday. Thirty-one-year-old Shawn Backowski of Mountain Home was sentenced to 10 years probation. The court was told he has already paid $8,000 of the slightly more than $14,000 in restitution owed. Backowski was reported to have gone to the store’s cash office, where he entered false transactions in a computer enabling him to obtain money. ktlo.com

Erie, PA: Walmart Customer Service Desk robbed by man with a note

Pinellas Park County, FL: Man Jailed After Allegedly Dousing 7-Eleven Employee With Slurpee During Price Dispute

	Sonia Hernández named District Loss Prevention Manager for Smart & Final
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