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Keith White named Global Chief Security & Safety Officer for Salesforce 
 Keith 
is a recognized leader in the Loss Prevention/Asset Protection industry. Before 
joining Salesforce as Global Chief Security & Safety Officer, he spent two 
decades with Gap Inc., first as SVP of Loss Prevention and most recently as EVP. 
Earlier in his career, he served as Director of Loss Prevention for Mervyn's for 
three years and Regional LP Manager for Marshall Field's/Dayton's for four 
years. 
 
Salesforce.com is a cloud-based software company headquartered in San 
Francisco, CA. It provides customer relationship management (CRM) service and 
also sells a complementary suite of enterprise applications focused on customer 
service, marketing automation, analytics, and application development. 
Congratulations, Keith! 
 
Melanie Millaway, CFI promoted to Director, Investigations and Security for PetSmart 
 Melanie 
has been with PetSmart for more than 13 years, starting with the company in 2007 
as DC Fish Manager. Before her promotion to Director, Investigations & Security, 
she held various LP positions, including Area Director - LP & Safety (3 years), 
Sr. Regional LP & Safety Manager (5 months), and Regional LP & Safety Manager (5 
years). Earlier in her career, she spent five years with UPS. Congratulations, 
Melanie! | 
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See All the Executives 'Moving Up' Here   
 
 
Submit Your New Corporate Hires/Promotions or New Position  
 
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3 Top Security Execs Join ADT 
ADT Commercial Announces New Appointments to Enterprise Security Risk Group 
 
 Today, 
ADT Commercial, a provider of security, fire, life safety and risk 
management solutions to commercial customers in the U.S., announced the hiring 
of three senior-level security professionals to join ADT Commercial’s 
Enterprise 
Security Risk Group (eSRG). The new members of the team boast wide-ranging 
experience in Fortune 500 companies, healthcare and law enforcement to help 
commercial organizations as they focus on business continuity, resiliency and 
adopting best practices in disruptive and uncertain times.   
 
Members joining the ADT Commercial Enterprise Security Risk Group (eSRG) 
include: 
 
  ● Chris Fowler named eSRG director of global risk services 
  ● Patricia Coureas named eSRG principal consultant  
  ● David LaRose named eSRG principal consultant 
 
Read more about these three executives in today's 
Vendor Spotlight below. 
 
  
 
	
 
Protests & 
Violence 
 
Trump says he could send as many as 75,000 federal agents to US cities 
 President Donald Trump said Thursday that he's willing to send as many as 75,000 
federal agents into American cities to quell violent crime, a recent campaign 
theme for the President.  
 
Speaking in a telephone interview on Fox News, Trump began by saying he was 
ready to dispatch "50,000, 60,000 people" into American cities. But eventually 
he upped the figure to 75,000 -- but said it would require local authorities 
asking for help. 
 
"We have to be invited in. At some point we'll have to do something much 
stronger than being invited in," Trump said. "We'll go into all of the cities, 
any of the cities. We're ready."  
 
Deploying 75,000 officers would mark a significant portion of all federal 
officers in the country. According to a 2019
report from the Bureau of Justice Statistics, there were approximately 
100,000 federal law enforcement officers in the entire United States in 2016, 
the last year for which data was available.
cnn.com 
 
What the feds can — and can’t — do about soaring urban crime 
Help is on the way for Chicago, now that President Trump and Mayor Lori 
Lightfoot have agreed on plans to send 200 federal agents to the city to help 
rein in out-of-control violence. Let’s hope Gov. Andrew Cuomo remains right in 
waving off Trump’s offer to do the same for New York City. 
 
Now, thank goodness, Chicago Mayor says federal agents can come; “all resources 
will be investigatory in nature and coordinated through the US attorney’s 
office.” 
 
The president has also sent agents to other cities plagued by bloodshed and 
turmoil as part of his Operation Legend anti-violence initiative, named for a 
4-year-old fatally shot in Kansas City. 
 
It remains to be seen how much good the feds can do, when mayors and local 
prosecutors (such as Chicago’s Kim Foxx - retailers remember this DA) 
refuse to take a firm stand, even as bodies pile up.
nypost.com 
 
'Operation Legend' expanded to Cleveland, Detroit and Milwaukee 
Operation Legend involves more than 200 agents from Justice Department 
components in Kansas City, a similar number in Chicago, and 35 in
Albuquerque, and it is focused on violent crime, AG William Barr has 
said. It is named after 4-year-old LeGend Taliferro, who was shot and killed in 
Kansas City in late June. 
 
Barr said the officers deployed would be added to existing federal task forces, 
and more cities could see deployments in the coming weeks. The White House 
revealed on its website Thursday that those cities include Cleveland, Detroit 
and Milwaukee. 
 
“In a sense, this isn’t any different than what we already were doing on a daily 
basis, because we already have several hundred federal agents who are stationed 
permanently in Kansas City,” one U.S. official said Thursday. Some local 
leaders, though, are worried the administration is not being fully transparent 
about its intent.
washingtonpost.com
startribune.com 
 
LAPD begins cost cutting, and units must ‘show your relevance,’ chief says 
Following a
historic $150-million budget cut, and amid a nationwide re-imagining of what 
policing should be, the LAPD is reviewing its operational structure from top to 
bottom and pushing forward with potentially far-reaching internal changes in 
anticipation of an even broader shake-up, officials said. 
 
The revamped LAPD will have hundreds of fewer officers to deploy by this time 
next year, and Moore has asked unit commanders throughout the department to 
write him proposals for what their teams should look like in such a future. The 
Metro force, which includes the department’s targeted enforcement teams, is 
being scrutinized closely for potential cuts, and gang units and other 
specialized squads are also likely to be slimmed down.
latimes.com 
 
'Defund Police' Won't Happen in Baltimore, Judge Says 
Amid calls to ”defund the police,” the federal judge overseeing the Baltimore 
Police consent decree said Thursday that “such reform options may exist in 
other cities, but not here,”
the Baltimore Sun reports. U.S. District Judge James Bredar doubled down on 
his support for the city to continue with its years-long reforms, which 
require increased funding and hiring more police officers, despite the 
recent push to shift police funding to other areas or restructure policing to 
incorporate more social services.
thecrimereport.org 
 
Minneapolis City Council approves first substantial cuts $1.5M to police - Mayor 
to approve or veto 
 
Portland protesters worry violence is taking away from Black Lives Matter 
message 
 
Portland: 460 face charges since protests began in late May, DA says 
 
US judge blocks federal agents from arresting Portland observers Judge in 
Portland bars federal officers from arresting or using force against journalists 
and legal observers 
 
Federal agents on standby in Seattle ahead of planned protests 
 
Trump’s plan to deploy federal agents in Chicago met with lawsuit from community 
groups 
 
'Not welcome in Wisconsin': Gov. Tony Evers writes letter to President Trump 
criticizing plan to send federal agents to Milwaukee 
 
Baltimore State's Atty Mosby: Federal agents sent to Baltimore 'will face 
criminal charges' 
 
Cleveland mayor and police chief clarify: No federal troops coming into city 
 
U.S. Attorney McSwain Announces Detention of Alleged Burglar Accused of Stealing 
$104,000 During Recent Rioting in Philadelphia
  
  
 
 
COVID Update 
US: Over 4.2M Cases - 147K Dead - 1.9M Recovered 
Worldwide: 
Over 15.7M Cases - 639K Dead - 9.6M Recovered 
 
Private Industry Security Guard Deaths: 154+  
Law 
Enforcement Officer Deaths: 65 
*Red indicates change in total 
deaths 
 
‘Stay Calm’: Walmart Trains Staff How to Deal With the Maskless 
Although top health experts recommend wearing masks in public to prevent the 
spread of the virus, the issue of whether to wear one has swelled into a culture 
war. 
 
Walmart Inc. has some advice for employees who have the unenviable task of 
reminding shoppers to wear masks: Stay calm, listen intently and show 
understanding. But if customers insist on walking in without one, staffers 
should just get out of the way. 
 
That’s the message from a short training video for Walmart’s new “Health 
Ambassador” role. The two-minute guide, which was obtained by Bloomberg News, 
teaches employees how to deal with customers who are not wearing masks — an 
issue that has divided the nation as the coronavirus pandemic continues to 
spread. 
 
The animated video explains to Health Ambassadors — who receive no additional 
pay for the role — that not all customers can wear a mask due to age, health 
conditions or religious reasons. 
 
“If a customer tells you they can’t for one of these reasons, listen and tell 
them you understand,” says the video, which is dated July 13, just two days 
before Walmart decided to
require that all customers wear masks regardless of local mandates. “And 
thank them for shopping at Walmart.” 
 
But not everyone has a valid exception. When a customer who won’t wear a mask or 
provide a reason for not donning one tries to enter a store -- portrayed in the 
video as a man with narrowed eyebrows and hands angrily on his hips -- Health 
Ambassadors should simply allow the maskless customer inside and alert a member 
of management to determine the next steps, which are not detailed.
bloomberg.com 
 
Seeing is Believing 
Health, safety protocols remain most important factor for returning to a store 
 
Stores that don’t adhere to responsible safety precautions are at a real 
risk of losing customers 
 
Twenty-nine percent of consumers would stop shopping at a retailer altogether if 
they knew the brand was not implementing health and safety measures, according 
to new data from Ipsos’ Consumer Health & Safety Index, a health and safety 
benchmarking study that evaluates how retailers across five industries are 
operating amid the COVID-19 pandemic. Health and safety protocols remain the 
most important factor for returning to a store, increasing in importance from 
42% in May to 48% in early July.  
 
The first wave of the Consumer Health and Safety Index was conducted in May. It 
revealed that brands could be doing more to keep Americans safe. For 
example, 82% of stores audited across 45 national brands did not have hand 
sanitizing options available at or near checkout. 
 
Ipsos recommissioned the survey during the first week of July, with new data 
revealing that consumers are even more concerned about their safety than they 
were in May and are eager to see visible efforts from retailers to implement 
health and safety protocols. 
 
Trust is highest among retailers that are making 
visible efforts in their stores to implement health and safety protocols, 
including clear reminders and signage, employees actively cleaning and clear 
investments from the brand, including company-issued employee safety equipment.
chainstoreage.com 
 
California Workers Are Scared 
Workers fear returning to work. Many are resisting the call 
Also anger, confusion and frustration with California’s roller-coaster 
coronavirus economy — in which workplaces close and open and close again, rules 
for those that remain open can change by the day, and enforcement often seems 
lax. 
 
Nonetheless, thousands of employees who have been furloughed or able to work 
from home since March are being called back to physical workplaces. 
 
Many, especially those backed by powerful labor unions, are resisting. They cite 
the failure of employers over the last four months to prevent COVID-19 
outbreaks, even in
hospitals,
nursing homes,
fast-food outlets,
grocery stores and
warehouses where workers were deemed “essential” by the state. 
 
Since March, more than 17,800 workplace complaints about COVID-19 have poured 
into the Los Angeles County Department of Public Health. California’s Division 
of Occupational Safety and Health, known as Cal/OSHA, had received
some 3,800 complaints as of mid-July. 
 
Furloughed employees called back to the workplace usually lose unemployment 
benefits if they don’t return. “It’s a terrible situation,” Stock said. “People 
have to choose between a paycheck and their health — not only their own health, 
but the health of their family and their community.”
latimes.com 
 
Companies Start to Think Remote Work Isn’t So Great After All 
 
Projects take longer. Collaboration is harder. And training new workers is 
a struggle. ‘This is not going to be sustainable.’ 
 
Now, as the work-from-home experiment
stretches on, some cracks are starting to emerge. Projects take longer. 
Training is tougher. Hiring and integrating new employees, more complicated. 
Some employers say their workers appear less connected and bosses fear 
that younger professionals aren’t developing at the same rate as they would in 
offices, sitting next to colleagues and absorbing how they do their jobs. 
 
“There’s sort of an emerging sense behind the scenes of executives saying, 
‘This is not going to be sustainable,’” said Laszlo Bock, chief executive of 
human-resources startup Humu and the former HR chief at Google. 
 
Few companies expect remote work to go away in the near term, though the 
evolving thinking among many CEOs reflects a significant shift from the early 
days of the pandemic. 
 
One benefit of working together in person, many executives said, is the 
potential for
spontaneous interactions. Mary Bilbrey, global chief human resources 
officer at real-estate giant
Jones Lang LaSalle. She 
noticed that she was soon having conversations with peers that wouldn’t have 
happened in a remote set up—a discussion sparked by a passing question in the 
hall, for instance. “They weren’t going to think about scheduling a 30 minute 
call to do it,” she said. 
 
It’s important to have people in a room and see body language and read 
signals that don’t come through a screen, says Mark Loehr, the CEO 
 
More companies now envision a hybrid future, with more time spent working 
remote, yet with opportunities to regularly convene teams.
wsj.com 
 
COVID Impact on Conferences & Events 
Will Hybrid Meetings Become the Standard Event Format? 
 At 
the start of the pandemic, that meant associations had to
pivot their events to completely virtual. But now associations are looking 
at the hybrid model as the way to offer attendees two options: a smaller, 
in-person event that adheres to social-distancing requirements or a virtual 
experience. 
 
The format is rapidly gaining popularity. According to a
recent survey by Etc.venues, 73 percent of event professionals say they are 
planning to host a hybrid event before the end of the year. 
 
While implementing a hybrid meeting structure will raise additional logistics to 
work through, it also comes with benefits. For example, you may be able to 
attract new attendees to the online component, such as working parents, those 
with compromised immune systems, caregivers, and international participants. In 
addition, hybrid meetings could provide new ways to deliver content and allow 
you to extend the life of your event by giving attendees the ability to watch 
sessions on demand. 
 
More importantly, a hybrid format will allow those who may be uncomfortable 
traveling to take part remotely and connect with fellow industry professionals. 
This shows that your association is putting its members’ and attendees’ comfort 
first—something that could translate into better retention and loyalty.
associationsnow.com 
 
Information Sharing More Critical Than Ever amid the Coronavirus 
One thing that remains clear is the urgent need for close coordination and 
information sharing between emergency management and public safety agencies, the 
public and private health communities, the private sector, and across the “whole 
of government.
govtech.com 
 
Mask Requirements 
McDonald’s to Require Face Masks in U.S. Restaurants 
Loves Travel Shops requires masks in all 520 locations July 29th 
See the full list of chains requiring customers to wear masks 
 
Hy-Vee to Distribute 3 Million Masks to Shoppers 
 
3 factors for implementing contact tracing in the workplace 
 
As COVID-19 Cases in the U.S. Spike, Few U.S. Employees Say Their Organizations 
Have the Culture and Resilience to Navigate a Crisis 
 
Rite Aid Expands COVID-19 Testing To 258 Total Locations 
 
Retired NYPD officer survives 61-day COVID-19 hospitalization: 'A true miracle' 
  
 
 
 
COVID Tech Trend
 
Thermal Imaging Market to Reach $16B Globally by 2026 
According to a recent study from market research firm Global Market Insights, 
the
thermal imaging market has emerged as one of the most profitable niche 
verticals of the global electronics and media industry. The unveiling of 
more cost-effective products would further enhance the stance of uncooled 
technology segment in the thermal imaging market space, according to Global 
Market Insights. Thermal imaging market players have been focused on research 
and development activities that would likely bring down the prices of several 
imaging devices in the forthcoming years.
sdmmag.com 
 
How thermal imaging cameras will help facilities reopen in a COVID-19 world 
 
 By 
Jason Ouellette, Head of Technology Business Development, 
Johnson Controls 
 
Retailers, office complexes and educational facilities are recognizing that 
technology will also play a critical role to help identify individuals who 
may have the virus even before that person enters the premises. 
 
This is where thermal imaging camera systems play a pivotal role, with 
casinos, retailers and manufacturing facilities among the first to invest in and 
deploy this solution to help them to proactively detect an elevated 
temperature in visitors or employees prior to entry. Many more businesses are 
expected to follow suit in the coming weeks and months, as they look for 
additional measures to reduce the spread of the virus and to safely reopen in a 
COVID-19 world.
securitymagazine.com 
  
 
 
Save the Date for Virtual ISC West 2020 
ISC West | October 5-7, 2020 | Virtual Event 
 Due 
to the cancellation of the ISC West 2020 in-person event, Reed Exhibitions, 
along with premier sponsor SIA, will transform ISC West 2020 into an all-virtual 
event occurring on October 5-7, 2020 to serve the security and public safety 
community. In the coming weeks, our team will be rolling out additional 
information on the ISC West 2020 Virtual Event but see below and stay tuned as 
we announce more details and registration soon! 
 
FEATURING 
Keynotes | SIA Education@ISC Sessions | Showcased Solutions & Technologies | 
Vendor Solution Sessions | Customized Matchmaking | Networking Opportunities | 
Discussion Groups| & More!  
Registration for our ISC West Virtual Event will be open in the coming weeks. 
Sign up here and be the first to know when registration opens.
iscwest.com 
 
Violence Spike Response - Body Worn Cameras 
UK Co-op Introduces Body Worn Cameras For Safety of Front-Line Staff 
 
UK Co-op Store Crime Up 140% - 1,350 Violent Incidents in 
First Six Months 
 
 Co-op 
will equip front-line staff with more than 1,000 Motorola Solutions VT100 
body-worn cameras in around 250 stores initially, with the ability to stream 
video in real-time to the Security Operations Centre of Co-op security partner 
Mitie. The footage is used to identify criminals and provide evidence to secure 
prosecution. 
 
U.K.’s Largest Consumer Co-operative Leverages Motorola Solutions’ Body-worn 
Video to Battle In-store Crime and Keep Employees Safe 
 
The cameras can be worn in standby mode for up to six months, preserving battery 
for instances when Co-op store colleagues feel threatened by aggressive or 
violent behaviour. The cameras are operated by a simple one-push activation, 
instantly recording footage to the camera itself, and streaming live video to 
the security operations centre, allowing for a quick response from security 
personnel or police. 
 
The cameras are supported by cloud-hosted VideoManager software, which enables 
secure and efficient camera allocation, user administration, and incident 
management. 
 
Co-op has committed a further £70m over the next three years in innovative 
technology to keep employees safer, such as SmartWater Fog Cannons, the 
latest remote monitored iCCTV, body cameras and, communication headsets for all 
frontline colleagues.
talkingretail.com 
 
Coresight Research 
Weekly Store Tracker 
5,439 2020 YTD Closures 
3,285 2020 YTD Openings 
  
The How And Why Of Gunshot Detection 
 
AMC Postpones Reopening of U.S. Theaters Until August 
 
 
Quarterly Results 
MarineMax Q3 comp's up 37%, revenue up 30% 
Tractor Supply Q2 comp's up 30.5%, sales up 35% 
Canada's Loblaw Co.'s Q2 Food Retail comp's up 3%, Drug Retail comp's down 
1.1%, e-commerce sales up 280%, revenue up 7.4% 
Chipotle Q2 comp's down 9.8%, digital up 216.3%, revenue down 4.8% 
Del Taco Restaurants Q2 system-wide comp's down 10.1%, total sales down 13.9% 
Murphy USA Q2 comp's down 27.4%, total retail gallons sold down 25.7% 
Sketchers Q2 domestic sales down 47.3%, e-commerce sales up 428.2%, 
international down 37.8%, sales down 42% 
  
  
	
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Thanks to our sponsors/partners - Take the time to thank them as well please. If 
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ADT Commercial Announces New Appointments 
 
to Enterprise Security Risk Group 
Today, ADT Commercial, a provider of security, fire, life safety and risk 
management solutions to commercial customers in the U.S., announced the hiring 
of three senior-level security professionals to join ADT Commercial’s 
Enterprise 
Security Risk Group (eSRG). The new members of the team boast wide-ranging 
experience in Fortune 500 companies, healthcare and law enforcement to help 
commercial organizations as they focus on business continuity, resiliency and 
adopting best practices in disruptive and uncertain times.  
 
 “Today’s unprecedented external pressures expose businesses to new risks that 
require thoughtful planning and expert counsel in public safety, communications, 
risk, resilience and security,” said Ed Bacco, vice president of ADT 
Commercial’s Enterprise Security Risk Group. “These accomplished professionals 
represent the unparalleled commitment and resources of ADT Commercial’s eSRG and 
are true innovators who have served in roles similar to many of our customers. 
They bring a sophisticated, 360-degree view to identify threats, then build 
custom programs to help manage risk in an increasingly complex world.”  
 
Staffed by senior executives with backgrounds in intelligence, business 
stability, organizational change and technology, members of ADT Commercial’s 
eSRG independently assess the risks facing its customer organizations, identify 
the people and process metrics to continuously improve performance, provide 
managed services to enhance internal staff, build a value-based security program 
and plan and create a technology roadmap to make the most of a company’s people 
and processes.  
 
Members joining the ADT Commercial Enterprise Security Risk Group (eSRG) 
include:  
 
 Chris Fowler has been named eSRG director of global 
risk services. Fowler brings more than 25 years’ experience in law 
enforcement, strategic planning and policy development to the role, and has also 
served as Brigadier General for the Washington Army National Guard. Fowler 
has developed comprehensive training programs on active shooter scenarios and 
workplace violence, and implemented national best practices recognized for their 
effectiveness by the International Association of Chiefs of Police (IACP) and 
the U.S. Department of Justice (DOJ). In his role as director of global risk 
services, Fowler’s varied background in law enforcement will be leveraged to 
provide key insights for commercial customers in evaluating strategies and 
solutions to boost incident response efficiency, optimize environmental design 
and develop crisis management plans.  
 
 Patricia Coureas joins ADT Commercial as eSRG principal 
consultant, bringing 30 years’ experience with the FBI as well as a 
proven track record of success in building and managing global security for a 
Fortune 500 organization. Coureas delivered threat prevention and resolution 
to global business systems in Europe, Latin America and Asia, providing asset 
protection by identifying vulnerabilities, strengthening incident management and 
crisis resolution and ensuring business continuity. Coureas is focused on 
helping prepare companies for the unexpected, while also minimizing risk with a 
growth mindset to deliver results that preserve and help to increase business 
performance.  
 
 David LaRose enhances ADT Commercial’s presence in the 
healthcare security arena as an eSRG Principal Consultant, showing 
industry leadership during his 35 years of experience providing healthcare 
security, safety and law enforcement solutions to customers. In his role, 
he’ll advise organizations on considerations to more readily achieve patient and 
staff safety, quality patient experience, regulatory compliance, enterprise 
security best practices and enterprise risk management. LaRose is the past 
president for the International Association of Healthcare Safety and Security’s 
Board of Director (IAHSS) and currently serves on the ASIS Healthcare Council.
 
 
“As organizations across the country work to safely reopen their businesses in 
our communities, the newest additions to our eSRG team mean that ADT Commercial 
is further poised to assist commercial clients more readily and completely,” 
said Dan Bresingham, executive vice president, ADT Commercial. “Under the 
guidance of this team, we can help organizations to identify key vulnerabilities 
and implement policies, technologies and best practices that not only mitigate 
risk, but help protect business stability and value so they can rebound in times 
of crisis such as this.”
 
For more information on the Enterprise Security Risk Group’s team and services, 
visit 
https://www.adt.com/commercial/risk-assessment.  | 
 
  
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McKinsey & Company 
COVID-19 crisis shifts cybersecurity priorities and budgets 
 Cybersecurity 
technology and service providers are shifting priorities to support current 
needs: business continuity, remote work, and planning for transition to the next 
normal. 
 
Few corporate functions shifted priorities so much and so quickly when 
the COVID-19 crisis struck as corporate cybersecurity operations and the 
technology providers that support them did. As legions of employees suddenly 
found themselves in a work-from-home model, chief information-security officers 
(CISOs) adjusted, pivoting from working on routine tasks and toward long-term 
goals to establishing secure connections for newly minted remote workforces. 
CISOs also took steps to prevent new network threats that target remote workers 
and to bolster business-facing operations and e-commerce after a surge in online 
shopping during pandemic lockdowns. 
 
The response to the crisis continues to press department budgets and limit 
resources for other, less essential functions—a situation that we believe 
will direct spending in fiscal year 2021, which many departments are 
beginning to plan for. According to new McKinsey research, overall spending 
should taper off from the sector’s recent rapid growth in industries that were 
hit hard by the COVID-19 crisis while holding steady in industries that have not 
been as affected. 
 
The challenges that cybersecurity organizations face have spilled over to 
technology providers. Those companies have done their own pivots to keep up with 
customers’ shifting needs and to institute new ways of doing business. To 
succeed in the post-COVID-19 era, technology providers must rethink their 
strategies and offerings to accommodate a new security landscape. And they 
must continue to monitor customers’ needs and adjust sales, service, and 
training accordingly 
 
70% of CISOs and security buyers believe budgets will shrink by the end of 
2020 but plan to ask for significant increases in 2021.
mckinsey.com 
 
Protecting High Profile Social Media Accounts 
Twitter Breach a Reminder of Need to Protect Corporate Social Media Use 
Intruders had access to direct messages associated with 36 accounts in last 
week's attack, social media giant discloses. 
 
Twitter on Wednesday disclosed that the attackers who took over accounts 
belonging to several high-profile individuals last week managed to access the 
direct message inbox of at least 36 individuals. 
 
The update further highlights the severity of the breach at Twitter and shows 
why organizations need to have measures protecting against — and mitigating 
fallout from — compromises of corporate social media accounts and accounts 
belonging to their top executives. 
 
"The public figures of a company need a continuous, higher-level awareness of 
their technology footprint and what it means so issues can be identified 
more rapidly," says Brandon Hoffman, CISO at security firm Netenrich. 
 
Twitter's investigation so far has shown that the attackers sent the Bitcoin 
tweets from 45 accounts and managed to download detailed Twitter profile 
information, including tweet history, phone numbers, and other data, from eight 
of the compromised accounts. 
 
Twitter has said the attack resulted from a social engineering scheme that 
targeted several internal employees with access to key internal systems.
darkreading.com 
 
How do cybercriminals secure cybercrime? 
Trend Micro unveiled
new insights analyzing the market for underground hosting services and 
detailing how and where cybercriminals rent the infrastructure that hosts their 
business. 
 
Over the past five years, increased use and abuse of compromised assets has 
formed a whole new market. There are varied types of underground hosting and 
associated services used by cybercriminals to operate their businesses, 
including bulletproof hosting, VPNs, anonymizers, and
DDoS protection. 
 
Such services could variously be used to protect availability, maintain 
anonymity, disrupt forensics, obfuscate physical location, and enable IP 
spoofing, among other things. 
 
“For over a decade, Trend Micro Research has dug into how cybercriminals think, 
as opposed to focusing only on what they do, which is critical when it comes to 
protecting against them,” said
Robert 
McArdle, director of forward-looking threat research at
Trend 
Micro. 
 
The cybercrime industry 
 
Cybercrime is a highly professional industry, with sales and advertisements 
leveraging legitimate marketing techniques and platforms, all driven by cost to 
some extent. 
 
Although many of these services are traded on underground forums, some of which 
are invite-only, others are clearly advertised and sold via legitimate social 
media and messaging platforms such as Twitter, VK and Telegram. 
 
In fact, the line between criminality and legitimate business behavior is 
increasingly difficult to discern. 
 
Underground services  
 
In the case of bulletproof hosters, which are more definitively linked to 
cybercrime, they are generally regular hosting providers trying to diversify 
their business to cater to the needs of specific customers. For a premium price, 
they’re prepared to push to the absolute limit of what the law allows and 
prosecutes in their local jurisdiction. 
 
Understanding where and how these services are sold, and consequently impacting 
the cost of these sales, is arguably our best strategy to help make a lasting 
and repeatable dent in the cybercriminal underground market.
helpnetsecurity.com 
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March 10, 2020 U.S. Senate: ORC Legislation 
Cassidy, Durbin Introduce INFORM Consumers Act to Require Greater Transparency 
from Third-Party Sellers for Online Products 
 U.S. 
Senators Bill Cassidy, M.D. (R-LA) and Dick Durbin (D-IL) introduced legislation 
today to fight the online sale of stolen, counterfeit and dangerous consumer 
products by requiring extensive transparency of large-volume third-party sellers 
in online retail marketplaces. 
 
The Integrity, Notification, and Fairness in Online Retail Marketplaces for 
Consumers (INFORM) Act would mandate online retail marketplaces that include 
third-party sellers of consumer products to authenticate the identity of 
“high-volume third-party sellers,” which will help equalize transparency among 
brick-and-mortar retailers and prevent organized retail crime rings from 
stealing items from these stores to resell those items in bulk online. 
 
“Criminal third-party sellers trick consumers into buying counterfeit and 
hazardous products online. This bipartisan bill provides information so that 
consumers can distinguish between genuine retailers and frauds in the internet 
marketplace,” said Dr. Cassidy. 
 
 The 
INFORM Consumers Act will verify high-volume third-party sellers by acquiring 
the seller’s government ID, tax ID, bank account information and contact 
information. High-volume third-party sellers are defined as vendors who have 
made 200 or more discrete sales in a 12-month period amounting to $5,000 or 
more. 
 
“We’re pleased to see the U.S. Senate work toward keeping online marketplaces 
accountable for the products sold on their platforms which will prevent 
criminals from selling counterfeit and stolen goods to unsuspecting customers,”
said Scott Glenn, Vice President of Asset Protection for The Home Depot.
 senate.gov 
 
July 23, 2020 U.S. House of Representatives: ORC 
Legislation 
U.S. Rep. Schakowsky Introduces Legislation (IL-09) to Protect Consumers Online 
 WASHINGTON, 
DC – Today, U.S. Congresswoman Jan Schakowsky (IL-09), a Senior Chief Deputy 
Whip and Chair of the Consumer Protection and Commerce Subcommittee, introduced 
legislation to combat the online sale of stolen, counterfeit, and dangerous 
consumer products by requiring verification of third-party sellers on online 
retail marketplaces. The Integrity, Notification, and Fairness in Online 
Retail Marketplaces for Consumers (INFORM Consumers) Act directs online 
platforms that allow for third-party sellers of consumer products to 
authenticate the identity of high-volume third-party sellers, which will provide 
consumers with much-needed information and also prevent organized retail 
crime. The bill will also ensure that consumers can see basic identification 
and contact information for high-volume third-party sellers of consumer products 
on online marketplaces. U.S. Senators Dick Durbin (D-IL) and Bill Cassidy, 
M.D. (R-LA) have introduced the Senate companion bill, and Representative Kathy 
Castor (D-FL) is an original cosponsor of the House bill.  
 
The INFORM Consumers Act directs online marketplaces to verify high-volume 
third-party sellers by acquiring the seller’s government ID, tax ID, bank 
account information, and contact information. High-volume third-party sellers 
are defined as vendors who have made 200 or more discrete sales in a 12-month 
period amounting to $5,000 or more.  
 
The legislation instructs online marketplaces to order their high-volume 
third-party sellers to disclose to consumers the seller’s name, business 
address, email address, phone number, and whether the seller is a manufacturer, 
importer, retailer, or a reseller of consumer products. The online marketplace 
will also need to supply a hotline to allow customers to report to the 
marketplace suspicious marketplace activity such as the posting of suspected 
stolen, counterfeit, or dangerous products.  
 
“Reducing retail crime is about much more than protecting our products from 
being stolen. Our employees and customers are put at risk when these crimes 
are committed in our stores. Minimizing these threats and protecting our people 
starts with making it harder to sell stolen goods online and it will be harder 
for criminals to sell online when the marketplaces increase their accountability 
by verifying basic information about the sellers. Ulta Beauty thanks 
Congresswoman Schakowsky for her leadership and strongly supports The INFORM 
Consumers Act,” said Ulta Beauty CEO and Retail Industry Leaders Association 
Chair Mary Dillon.  house.gov 
 
Legislation is first step in curbing organized retail 
crime 
Online Marketplaces Should be Required to Verify Seller Info 
 The 
Retail Industry Leaders Association (RILA) announced its support for the INFORM 
Consumers Act, legislation introduced today by Rep. Jan Schakowsky (D-Ill.) 
which will require common-sense disclosures and accountability from big tech 
platforms like Amazon.com who increasingly sell products from third party 
sellers on their websites. The bill is designed to provide consumers with 
greater transparency by requiring online marketplaces to simply verify a 
seller’s information and for the seller to provide contact information to 
consumers. This legislation will hold big tech marketplaces accountable for 
fraudulent transactions and allow law enforcement to better identify 
high-frequency sellers suspected of trafficking stolen and counterfeit goods.
 
 
“Consumers continue to buy items online in record numbers, and that shift has 
exposed a growing and dangerous trend that must be dealt with immediately—the 
exponential growth of stolen and counterfeit goods sold through online 
marketplaces,” said RILA Senior Executive Vice President for Public Affairs 
Michael Hanson "The INFORM Consumers Act provides a measured response to this 
problem by requiring online marketplaces to verify information about the sellers 
on their platform.”
rila.org 
 
Walgreens Supports INFORM Consumers Act Introduction in U.S. House of 
Representatives  
 
Click here to read more about the INFORM Act in the D&D Daily's March 11 
Special Report | 
 
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Nationwide Fraud Ring Leader Gets 12 Yrs Fed Prison 
Indianapolis Check Scam Ring Leader Gets 134 months; 
Hitting Kroger Stores for $300,000+ 
Frank Powell a/k/a “Bread”, 29, Indianapolis, Ind., was sentenced to 134 months 
in federal prison for orchestrating a large-scale fraud ring, bank fraud, and 
aggravated identity theft. 
 
From 2017 through April 2018, Powell and others presented and used fraudulent 
checks at Indianapolis Kroger stores and in at least 12 other states, to 
purchase gift cards and merchandise. Powell recruited and trained over 20 
“runners” to cash checks at Kroger stores nationwide, including co-conspirators 
Javonte Wright, Anthony Duerson, and Antionne Brewster. 
 
Powell printed the fraudulent checks and distributed them to the “runners”, 
and received a cut of the profits. The scope of this retail scheme was 
far-reaching, touching on at least 12 states with more than 5,000 fraudulent 
checks, resulting in losses exceeding $300,000. 
 
Co-conspirators Wright and Duerson were previously sentenced to 30 months and 
24 months respectively. Co-conspirator Brewster has not yet been sentenced.
justice.gov 
 
Forsyth County, NC: Investigators with the Forsyth County Sheriff’s Office have 
identified an organized ring of people who are shoplifting & reselling baby 
formula 
The formula might be be unsafe for babies due to how it was stored after it was 
stolen, the sheriff’s office said Thursday. On Wednesday, investigators began 
their probe after multiple retail chains, including CVS, Food Lion, Lowes Foods, 
Target and Walmart, reported large quantities of baby formula were stolen from 
their businesses, the sheriff’s office said. The sheriff’s office contacted the 
Gerber Products Co. who told investigators that “storage for more than a couple 
hours in temperatures that exceed 90 degrees will cause a breakdown in the 
vitamins and minerals within the formula.” The sheriff’s office encouraged 
parents not to feed their babies formula purchased at El Rincon Latino at 540 
Akron Drive in Winston-Salem.
journalnow.com 
 
Lexington, SC: UPS employees arrested in gun theft ring 
 Lexington 
County deputies arrested five UPS employees last week in connection with guns 
stolen from the shipping company’s hub in West Columbia. Five men are charged 
with breach of trust, according to arrest warrants. Kinney and Peters are also 
charged with criminal conspiracy. “UPS’ security team called us in as soon as 
they became aware of guns being stolen from incoming trucks,” Lexington County 
Sheriff Jay Koon said. “Once we started our investigation, detectives determined 
Kinney and Peters devised a plan to steal guns from incoming packages at the UPS 
hub.” The five men sold the guns or gave them away while on company time, 
according to Koon. Investigators arrested them at the UPS hub Thursday. They 
have been released from the Lexington County Detention Center after meeting 
conditions of their bond.
swlexledger.com 
 
Queens, NY: Burglars Nab $19K Worth Of Alcohol From Bayside Liquor Shop 
 
Gaithersburg, MD: Police investigate a theft of $4,800 worth of eyeglasses
 
 
Fairview Township, PA: Police seeking to identifying man who tried to steal 
$1,400 of merchandise from Giant store 
 
Bloomfield, NJ: Home Depot LP apprehends suspect with 2 Poer Drills valued at 
$388 
 
Whitman County, WA: Deputies Identify Two Suspects in Identify Theft Case at 
Sportsman's Warehouse and Ace Hardware 
 
Bloomfield, Suspect flies Walgreens with $345 of shampoo 
 
Clarksdale, MS: Suspect fled Walmart with 3 Large Screen Televisions 
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Shootings & Deaths 
 
Minneapolis, MN: Teen gunned down near George Floyd memorial 
A teenager was shot and killed Thursday near a memorial for George Floyd at the 
site where Floyd died at the hands of police in Minneapolis. Police said the 
17-year-old was gunned down just three blocks from the intersection where Floyd 
died on May 25. The unidentified teen was shot outside a local market around 6 
p.m. on the East 3500 block of Chicago Avenue, the outlet said.
nypost.com 
 
Sioux Falls, SD: SD Supreme Court upholds 90-year prison sentence for teen who 
stabbed store clerk 38 times 
The South Dakota Supreme Court this week said that a 90-year prison sentence for 
a teen who stabbed a convenience store clerk attempting to stop him and a friend 
from stealing beer was not unconstitutional. Carlos Quevedo, now 20, pleaded 
guilty to second-degree murder for the January 2017 death of Kasie Lord in Rapid 
City. He was sentenced to 90 years in prison, making him eligible for parole at 
the age of 62.
argusleader.com 
 
Louisville, KY: Employee shot during robbery of downtown gas station 
According to the Louisville Metro Police Department, the shooting happened at 
Bader's Food Mart/Shell Gas Station on S. 1st Street around 4:45 a.m. Friday. 
They said a store employee was shot during an attempted robbery. The victim is a 
male; no other details about him were provided. Police said he was taken to 
University Hospital with non-life-threatening injuries.
wlky.com 
 
Norfolk, VA: Two men, woman hurt in shooting outside Holiday Inn Suites 
 
  
  
 
 
Credit Card Fraud 
 
Collier County, FL: Man places skimmer on bank ATM, uses obtained cards at 
Immokalee casino
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• C-Store 
– Geneve, NY – Burglary 
• 
C-Store – Lincoln, NE 
- Burglary 
• 
C-Store – Yarmouth, MA 
- Robbery 
• 
CVS – Mansfield, MA - 
Armed Robbery 
• 
CVS – Wilbraham, MA – 
Armed Robbery 
• 
CVS – Greensboro, NC – 
Armed Robbery 
• 
Casino – Sioux Falls, 
SD – Armed Robbery 
• 
Cellphone – Bronx, NY 
– Robbery 
• 
Clothing – 
Northampton, MA – Burglary 
• 
Dollar General – 
Wichita, KS – Robbery 
• 
Family Dollar – 
Carrollwood, FL – Burglary 
• 
Family Dollar – 
Tyrone, PA - Robbery 
• 
Internet Casino – 
Sioux Falls, SD – Armed Robbery 
• 
Jewelry – Dearborn, MI 
– Armed Robbery 
• 
Liquor – Queens, NY – 
Burglary 
• 
Liquor – Nashville, TN 
– Burglary 
• 
Liquor – Angola, IN - 
Burglary 
• 
Liquor – Darien, IL - 
Burglary 
• 
Restaurant – Lincoln, 
CA – Robbery 
• 
Restaurant – Juneau, 
AK – Burglary 
  
| 
 
Daily Totals: 
• 11 robberies 
• 9 burglaries 
• 0 shootings 
• 0 killed  | 
 
 
  
| 
 
Weekly Totals: 
• 50 robberies 
• 46 burglaries 
• 0 shootings 
• 0 killed  | 
 
 
 
  
Click to enlarge map 
 
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None to report. | 
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| 
JOB TITLE | 
COMPANY | 
CITY/STATE | 
DATE
ADDED | 
 
 
Vice President | 
 
| 
Vice President | 
Mobilelink | 
Sugar Land, TX | 
July 8 | 
 
| 
VP, Profit Improvement | 
Tractor Supply | 
Nashville, TN | 
May 18 | 
 
 
Director | 
 
| 
Dir. of LP & HSE | 
Circle K | 
Columbus, IN | 
July 22 | 
 
| 
Dir. of LP | 
Dick's Sporting Goods | 
Pittsburgh, PA | 
July 9 | 
 
| 
Asset Protection Dir. | 
Goodwill Industries of Dallas | 
Dallas, TX | 
May 21 | 
 
| 
Dir. Safety/Risk Mgmt. 
 | 
Goodwill of SE Louisiana | 
New Orleans, LA | 
April 2 | 
 
| 
Assoc. Dir. Safety & LP | 
HelloFresh | 
Grand Prairie, TX | 
June 5 | 
 
| 
Dir. Merch Shrink & Analytics | 
Lowe's | 
Mooresville, NC | 
July 9 | 
 
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Dir. of Loss Prevention  | 
 
Parker's C-Stores  | 
 
Savannah, GA  | 
 
June 3  | 
 
| 
Dir. of Corp. Security | 
PharmaCann | 
Chicago, IL | 
July 16 | 
 
| 
Security Dir. | 
Southern Glazer's Wine & Spirits | 
St. Louis, MO | 
July 14 | 
 
| 
Dir. Business Continuity & Crisis Mgmt | 
T-Mobile | 
Plano, TX | 
June 17 | 
 
| 
Dir. of Security & LP | 
Urbn Leaf | 
San Diego, CA | 
July 9 | 
 
| 
Global Dir., Corporate Security | 
Whirlpool Corp. | 
Benton Harbor, MI | 
July 9 | 
 
 
Corporate/Senior Manager | 
 
| 
Corp. Mgr. Security Operations | 
Carvana | 
Phoenix, AZ | 
April 6 | 
 
| 
Sr. Loss Prevention Manager | 
Gap Inc. | 
San Francisco, CA | 
Oct. 29 | 
 
 
 
 
  
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Active listening is absolutely critical if you really expect to influence change 
or modify behavior. You've got to hear what they're saying before you can plan 
or expect to do virtually anything. And hearing what they're saying is not 
simply hearing the words it's all about hearing the meaning and the intentions 
behind the words. Because words have a tendency to hide the true meanings and 
beliefs. As truth is often cloaked in humor so is meaning hidden in words. With 
the number one obstacle being one's self hearing is often drown out by how we 
want others to view us. So if you can leave your self at the door so to speak 
you can then begin to focus on hearing what they're saying. 
 
Just a Thought, Gus 
 
  
 
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