Registration closes July 13th
for the Global Retail Crime Summit. Don't miss out!
With over 25 live sessions from 47 exciting
speakers, virtual networking and expo rooms showcasing industry partners and
cutting-edge innovation, the Summit is ready to welcome 1600+ registrants on
July 16, 8am-9pm CST.
Next week, the retail AP/LP industry and
Law Enforcement community will come together to discover, network, and learn
from the brightest minds, including General Stanley McChrystal, Mike Lamb, and
Scott Glenn. Join them and your peers before registrations close on July 13th.
Who is Bobby Haskins?
joined Auror, the Retail Crime Intelligence platform, as Director of
Market Development - North America & Retail Asset Protection about a
year ago. Before Auror he held a variety of roles across asset
protection and store operations. His most recent role was leading
Assets Protection (AP) Innovation at Target Corporation, where he’s
seen first hand how new technology can empower asset protection and
stores teams. We hand over to Bobby to give his thoughts on his
experience with Auror so far.
What success have you seen with stopping crime with Auror so far?
of the most common challenges facing the Loss Prevention (LP) industry in North
America is how to effectively work together to stop crime. Prolific offenders
move quickly, they work together, and share intelligence on how to defeat
specific retailers in near real-time. They move from
store to store causing
thousands of dollars in loss in a matter of hours because they know they have
anonymity due to the silos of our industry.
Retailers in New Zealand and Australia have made a fundamental change in how
they address their crime challenges and they are seeing some amazing results.
What have they done differently?
They are leveraging structured data within their crime intelligence platform
to help them connect the dots on the 10% of people causing 50% of their loss
They removed the delay of internal and external communication, their crime
intelligence system pushes critical intelligence to the right people, right
connection, and collaboration which empower all organizations and entire
New Zealand has 2200
active monthly police users in the platform, logging in 6900 times per
month, and providing 2000+ in-platform comments which helps to spread
awareness and add intelligence.
New Zealand retailers are
benefiting from a 26% year over year increase in preventions due to the
connected retail community
These retailers have gone from addressing crime in single player mode to
multi-player, they have a connected industry working together with no delays
caused by information silos. It’s part of the reason why retailers are seeing a
20% to 50% reduction in total shrink. We've termed this category shift as Retail
Crime Intelligence, which focuses on connecting all your technologies and data
sources into a single intelligence hub, enabling your LP/AP and store teams to
manage investigations, collaborate with each other, and external partners all in
Click here to read more, including:
- Expectation prior vs experience since joining Auror
- Learnings coming from the retail to solution side of AP
- Just how bad are retailers constrained by technology
- Most impactful moment since joining Auror
For the full article
Joe Kinsey promoted to National Director - Organized Retail Crime -
Investigations for Macy's
has been with Macy's for nearly 15 years, starting with the company in 2006 as
Regional Director of Investigations for Macy's East. Before his latest
promotion, he spent five months as Central Director of Investigations in New
York and more than eight years as District Director of Asset Protection in D.C.
Earlier in his career, he spent 14 years with Hecht's Department Stores as a LPM.
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
A Story of a Prolific Offender Traveling Through the Zones of Influence
Loss Prevention Research Council (LPRC) has done a great job of highlighting
research focused on the different Zones of Influence that offenders travel
through when undertaking criminal activity. Zone 5 specifically is extremely
large and a zone that we AP/LP professionals have less influence on due to
Prolific offenders know they enjoy anonymity in Zone 5 while they move from
store to store or from retailer to retailer. We do our best to share information
with each other, from ORCA groups to Whatsapp, Yammer, texts, and email BOLOs.
However, these are still very manual processes that happen retroactively and for
the most part are siloed by communities and geographical areas. It is going to
take a new approach to address the crime challenges we face, read more on how we
can leverage a connected industry to reset the risk/reward trade-off.
Read More Here
First Line of Defense
What Do You Need To Know About Thermal Imaging Cameras?
As businesses, schools, hospitals and sporting venues look to safely reopen in a
COVID-19 world, thermal imaging systems will play a critical role in helping to
detect and distinguish skin temperature variations in people. Thermal
surveillance, a mainstay of traditional physical security and outdoor perimeter
detection, is now being deployed to quickly scan employees, contractors and
visitors as part of a first line of defense to detect COVID-19 symptoms.
In the coming weeks and months, the security industry will look to implement
thermal camera solutions for customers, yet many questions remain as to the
differences between different system types and how to properly install thermal
imaging cameras. In this Q&A, Jason Ouellette, Head of Technology Business
Development for Johnson Controls, answers several of these questions.
Q: What are some of the different thermal imaging solutions available in the
market to detect an elevated temperature in a person?
Q: When installing a thermal imaging camera system what is the most important
element to consider?
Q: Once a thermal imaging camera system is installed, how do you monitor the
Q: What about system maintenance? Does a thermal imaging camera require regular
service in order to operate accurately?
What final pieces of advice do you have for either an integrator who plans to
install a thermal imaging camera system or an end user who plans to invest in
Before you buy a thermal imaging camera check to see if the manufacturer ships
the camera with a calibration certificate. Also, become familiar with FDA’s
guidance released in April 2020, Enforcement Policy for Telethermographic
Systems During the Coronavirus Disease 2019 (COVID-19) Public Health Emergency.
US: Over 3.2M Cases - 136K Dead - 1.4M Recovered+
Over 12.4M Cases - 558K Dead - 7.2M Recovered
Officers From the COVID-19 Pandemic: 52 |
NYPD Deaths: 45
Private Industry Security Guard Deaths: 150
The 3 Biggest States Have All Broken Coronavirus Death Records
Coronavirus deaths are again on the rise in the U.S., with all three of the
nation’s largest states setting new highs for daily death tolls Thursday
following weeks of record increases in new cases and hospitalizations.
California, Texas and Florida all reported new record daily highs for deaths
Thursday.Coronavirus deaths in the U.S. declined from early May through
mid-June, but have picked up recently, and are now pacing at just under 1,000
U.S. Daily Cases Top 60,000; Record Texas Deaths: Virus Update
New U.S. virus cases topped 60,000 in a day for the first time. Texas,
California and Florida all reported a record number of deaths, while Arizona
added 4,057 new cases, the most in six days.
Mayor Bill De Blasio ordered large events that typically require a permit to
be canceled through Sept. 30.
How Bad Will Mask Rage Get for Retailers?
To some consumers, they represent tyranny. To many other shoppers, they stand
for common sense and respect for others. But to a growing number of retailers,
face masks are the source of rage and violence. They represent yet another point
of pain, frustration and friction during this long year of pandemic.
More Mask Complaints The problem has been especially severe inside food
retail stores, which, of course, were deemed essential and remained opened
during the pandemic. But now that other retailers have the green light to reopen
their doors, it’s reasonable to expect more incidents involving mask rage.
Death, unfortunately, is possible from mask rage — as demonstrated by the
alleged murder of a
Family Dollar security guard in Michigan who refused to grant entry to a
customer not wearing a mask.
statistics from the state of Oregon shed some light on all that.
According to the state’s Occupational Health and Safety Division, it has
received at least 5,400 complaints since the start of lockdowns about
potential workplace safety violations related to the pandemic. About 1 of
every 12 complaints involved food retail stores, and included such issues as
sick cashiers manning checkout lines and lack of social distancing along with
the failure of other people to wear face masks.
More often, however, those complaints focus on the face mask issue, a
potential sign of what’s ahead in the weeks and months to come.
Summer and Other Stresses The problem is not confined to the U.S., either.
Mask rage incidents have been reported in countries that have a deeper culture
of sick people wearing masks. In South Korea, in fact, the hot weather of early
summer reportedly is among the reason for recent mask rebellions.
The stir-crazy nature of months on lockdown certainly doesn’t help keep
consumers’ emotions cool when it comes to wearing masks inside stores, mental
health experts have said. Nor does the additional stress that comes from job and
income losses, and anxiety about what’s coming next in a year that pretty much
everyone wants to forget about.
Other factors also can spark mask rage, those experts said. They include an
inherent aversion to authority (U.S. culture was founded on rebellion, after
all), the discomfort that some people have when wearing face masks, and
inconsistent rules about when and where to wear those pandemic protection tools.
People tend to get used to things they don’t like, and peer pressure can and
probably is playing a role in making sure shoppers mask up, according to some of
those experts. As well, as the pandemic endures, it’s likely that more consumers
will come around to the wisdom of wearing masks while in public spaces.
Starbucks Refusing Service to Bare Faces
Beginning July 15th Starbucks 8,900 Corp. Stores -
Customers Must Wear Masks
6,350 Franchisees can make their own choice.
Costco Wholesale Corp. in May faced criticism and a boycott over its
decision to require that all customers wear a mask. Employees and security
guards have faced attacks by some patrons who refused to cover their faces.
Starbucks is sending signage about the new mask requirement to store
managers and offering them resources on how to de-escalate situations
where customers won’t wear masks, the Seattle-based company said in a message to
employees viewed by The Wall Street Journal. In some cases, workers may have
to “respectfully refuse service with kindness,” according to the memo.
“We want the focus on partner and customer safety to guide us, and do so
in a way that ensures you are feeling supported,” Starbucks said in the message.
Post-COVID-19 Nightmare: Substance Abuse on the Job
NSC warned employers that they must prepare
for an increase in substance misuse.
At least 30 states are reporting COVID-19-related spikes in fatal opioid
overdoses and heightened concern about substance use disorders, according to the
National Safety Council (NSC).
"The COVID-19 pandemic intensifies the threat of mental health distress in
several ways, including stress caused by financial, employment [and]
child/family care instabilities, as well as fear [for] themselves or loved ones
being exposed to or infected by COVID-19," reported the nonprofit member
organization based in Itasca, Ill. "Extended social isolation can lead to the
development of substance use disorders. Those with previous substance use
disorders are even more vulnerable due to decreased accessibility to treatment,
recovery supports and harm reduction services, all a result of the pandemic."
"This could be a serious threat to worker safety and cost tens of thousands
in productivity losses, absenteeism and presenteeism, and workers'
compensation claims if employers do not plan ahead," the NSC said in a
It's up to managers, with support from their leadership teams, to stem the
substance addiction tide as workers, emotionally fragile after months of
lockdown, return to the workplace.
Responding to Employees’ Spouses’ Coronavirus Concerns
Many spouses of workers worry when their loved ones report to worksites during
the pandemic, and some employees are afraid to work onsite because they have
family members who are at high risk. Employers sometimes have legal obligations
to respond to such concerns, and sometimes they don't. Some employers are
accommodating workers with at-risk spouses whether they are obliged to or not.
Taking Back the Cities
NYC's Mayor De Blasio's "Take Back the Block" Program
De Blasio unveils plan to combat NYC’s surge in gun violence
days of delay, Mayor Bill de Blasio laid out his plan to combat gun violence in
New York City — by “taking back the block” with some added cops but a heavy
reliance on community members on the streets
“We will take back our streets in Harlem and all over our city but we’re going
to do it from the ground up,” de Blasio said. “We are going to break the cycle
Now starting tonight, you’re going to see a combination of things happening ...
increased NYPD presence at hotspots at key locations more patrol officers on
foot in vehicles, but also more community presence because that is the key to
this community leaders committee organizations walking with police officers
showing common cause,” the mayor added.
De Blasio announced his “Take Back the Block” initiative Friday morning at a
press conference after days of promising a plan to combat the gun violence
following a bloody holiday weekend — and without anyone from the NYPD joining
The plan appears to lean heavily on increasing the neighborhood watch,
adding community members as “violence interrupters,” opening up churches and
putting clergy and faith-based outreach programs on the streets — as well as
boosting police presence on more than 20 streets and in city housing complexes.
De Blasio said the initiative is also aimed at engaging youth, with pop-up
basketball events and a youth town hall.
The NYPD did not immediately respond for comment as to how many patrols would be
The Weekend is Upon Us - What Will Happen?
Hopefully Not a Repeat of the July 4th Long Weekend
We have a couple of factors not present last weekend that may bode well for a
more peaceful weekend.
1. Tropical Storm Fay picks up speed, strength en route to NYC area -
The Northeast should be quiet at least through Saturday night - except for those
dodging the wind and rain. Tropical Storm Fay picked up some speed and
strength as it moved closer to land Friday — and is expected to dump 2 to 4
inches of rain as it passes through the tri-state area, forecasters said. A
tropical storm warning is in effect from Cape May, New Jersey, to Watch Hill,
Rhode Island. The warning area includes Long Island and the Long Island Sound.
'Heat dome' weather system to bake America with temperatures beyond 90F for
weeks. A blistering "heat dome" will blanket large swathes of the US this
weekend with temperatures above 90F degrees, and up to 121F, that will last for
weeks as experts warn of increased danger in heat-related illness and deaths.
The severe heat has a tendency to reduce activity.
3. Police departments across the country will be more prepared for the
extreme gun violence given this past weekend's experience.
4. Atlanta has the 1,000 National Guard troops guarding a number of
facilities still. Which works as a deterrent factor.
5. And after last weekend and the Administration's conversations with the
Governors this week it would be safe to assume a number of them have
resources ready and easily accessible.
Just some thoughts. -Gus Downing
Retailers Increase Risk From Armed ORC Suspects
As COVID-19 lockdowns ease in some cities, violent crime returns to the streets
A surge of gun violence is plaguing several major cities in the U.S.,
adding to the woes of a nation grappling with the coronavirus pandemic and civil
City and police officials across the country began the week by addressing the
violence. “We cannot allow this to be normalized,” Chicago Police Superintendent
David Brown told reporters Monday, lamenting a spate of shootings over the
Fourth of July weekend that included the killing of a 7-year-old girl.
Experts who spoke to Yahoo News tied the surge to the country’s myriad
challenges: the stress of the COVID-19 pandemic, economic uncertainty and
increasingly strained relations between police and communities that were already
weakened by decades of distrust.
Stay-at-home orders to control the pandemic confined people inside for much of
April and May. And while there is evidence this held down crime in some cities,
Rand Corp. researcher John Hollywood told Yahoo News that the lockdown caused
psychological stress to build up.
Editor's Note: Couple this with a huge spike in gun store
burglaries over the last year nationwide according to numerous reports we've
documented here on the Daily from ATF and the FBI, and you have more illegal
guns on the market and in circulation then ever. Opening the door to a large
number of unregistered and untraceable guns being used in shootings, more
felon's being able to buy illegal guns, and more guns being used in drug crimes
and transactions and simply more guns being carried by criminals. Thus
increasing the risk and frequency of usage.
The risk for retailers is the increased exposure from drug dependent ORC
suspects carrying guns.
Just some thoughts -Gus Downing
Making the Case for CRO's
How Chief Risk Officers Can Add Value in a Crisis
Risk management is proactive, peering around corners to identify uncertainties
that may impact the organization’s ability to achieve its objectives. Crisis
management is reactive, marshaling resources to respond to a risk that has
already manifested and requires immediate attention. Both require senior
leadership engagement to be effective, but the roles and methods can be very
different, and the chief risk officer (CRO) may be the best person to address
If CROs are typically focused on addressing how current exposures might impact
future results, what is their role in the middle of a crisis, when a significant
risk has already manifested? Many CROs have had to manage crises, but the
current pandemic is pushing everyone into uncharted territory. The challenge
(and opportunity) for CROs is to pursue actions that add value for their
enterprises, both in the moment and for the long-term.
Immediate Crisis Management
CROs bring a different lens to crisis management, advising leadership on
the risk-based implications of the rapid decisions that must be made. CROs
can help anticipate unintended consequences, proactively plan for them, and
maintain a record for the future—all without distracting from the immediate
demands on management for timely action in the midst of a crisis.
COVID's Impact on Physical Security - Keeping People
The physical security impacts of reopening businesses
As a result of the pandemic, we are now tasked with redefining what physical
security is, and the efforts that any type of organization and industry must
make to ensure employees and consumers can avoid potential health threats and
Just four short months ago, our idea of physical security was walking through
the metal detectors at the airport or at large concert or sporting events.
Now, just a few short months later, physical security is defined by social
distancing and wearing masks. In this Covid-19 world, we’re not worried
about managing large crowds to keep them safe from potential harm, but rather,
the focus is on maintaining smaller crowd sizes and keeping people healthy.
The physical security world is morphing to now include ensuring compliance in
a post-pandemic world. For CSOs, CIOs and CISOs, your job is being
transformed to a new way of keeping employees safe. There are going to be all
sorts of new guidelines designed to ensure everyone is complying with safety
measures. Expect there to be the same kind of compliance regulations
developed for physical security as exists today for cybersecurity and data
privacy. It’s a whole new world to get used to, especially for those
designated to provide for our physical security.
Public Safety Utilizing Social Media for
NIST to use Twitter API data to boost public emergency response
In an effort to enable public safety-focused entities to tap social media
analytics in emergency response, The National Institute of Standards and
Technology (NIST)’s Text Retrieval Conference, or TREC, Incident Streams project
intends to gain access to Twitter’s Enterprise-Level application programming
interface, or API.
As part of the Public Safety Communications Research (PSCR) program, NIST began
TREC Incident Streams project to support research into social media analytics
during emergencies and natural disasters. "Increasingly, people expect emergency
responders to monitor social media, but in practice, public safety organizations
do not have the technology or expertise to do so. The TREC Incident Streams
project identifies tweets sent during emergencies and annotates them for
priority and according to an emergency response ontology.
Read the full public notice.
Distressed Consumers Trends in the Post COVID-19 Recovery
By Tony D'Onofrio, Global
Consumer spending accounts for roughly 70% of USA economic growth in the United
States. In a short amount of time, COVID-19 has become a brutal disruptor
of traditional buying patterns.
Research indicates that it takes 66 days or roughly two months for a behavior
to become an automatic habit. That is roughly how long most countries were
in various lockdown phases.
As we reopen stores, we are in unchartered shopping territory. This article
summarizes the latest shopping data, key insights on the digital shifts
underway, and recommendations for a stronger retail industry recovery.
"Retailers need to stop expecting business to return to “normal.” There’s no
going back to how it was anytime soon. Even before the Covid-19 pandemic and
economic crisis, brick-and-mortar retailers had been fighting a fierce battle
against Amazon and other e-commerce players. Those challenges have now
accelerated at staggering speed."
The Toilet Paper Crisis in NOT Over - The Consumer
Shift to Digital - Back to "Normal" is a Fantasy
Read more here:
Weekly 28: US Store Openings & Closures
5,354 2020 YTD Closures
3,351 2020 YTD Openings
*Coresight’s experienced analysts curate a dynamic list of
approx. 400 retailers to represent the overall US retail market.
Walgreens Q3 Retail Pharmacy U.S. comp's up 3%, total revenue up 0.1%
Bed Bath & Beyond Q1 net sales down 49%
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Retail & Hospitality 2020 Threat Trend Report
and Accenture recently published the
Retail & Hospitality 2020 Threat Trend Report. The report shares insights
into the state of cyberthreats to the retail and hospitality sectors throughout
2019, and also looks ahead as companies deal with cyber threats during COVID-19.
RH-ISAC and Accenture gathered cybersecurity insights for our RH-ISAC members
using 2019 data provided including indicators of compromise (IoCs) and requests
for intelligence (RFIs), as well as threat intelligence gathered by Accenture's
iDefense threat intelligence team.
With a focus on current and emerging threat trends, this report can be leveraged
across various levels of a firm's cybersecurity leadership to inform business
strategy, adversary simulation, and threat intelligence priorities.
Download the TLP: WHITE version of the report today.
Italy and Romania take down cyber fraud ring
generating €20 million per year in criminal profits
Italian National Postal and Communication Police Unit and the Romanian National
Police, supported by Europol and Eurojust, dismantled an organised criminal
group involved in financial fraud, cybercrime and money laundering. On 7
July, authorities carried out 12 house searches and arrested 12 individuals (8
in Italy and 4 in Romania). The operation led to the seizures of personal
computers, credit cards, properties, vehicles and other assets with an overall
estimated value of over €1.5 million.
The criminal organisation was using a wide network of money mules in Italy,
created to launder criminal proceeds from a variety of cybercrime activities.
The criminal group was involved in financial frauds and cyber scams such as
rental fraud (fraud through the advertisement of non-existent properties to
rent) and CEO fraud (impersonating a company official to trigger large
transfers to bogus accounts). With these frauds, the criminals were deceiving
victims across Europe into making wire transfers to Italian bank accounts, owned
by the money mules. It is estimated that the criminal group has generated up to
€20 million losses per year for victims across Europe.
Hackers Path of Least Resistance - Your Partners - Your
Cybersecurity Safeguards Should Extend to Supply-Chain Partners
Companies need to start thinking about cybersecurity as a supply-chain
Most organizations focus on securing their own networks. But supply-chain
partners can remain exposed, offering backdoor access to a wealth of customer
and product information. Indeed, research suggests that over 60% of data
breaches are linked to third-party vendors.
Managing these vulnerabilities requires companies to collaborate with key
supply-chain partners in ways such as jointly assessing risks in the supply
chain and coordinating investments in safeguards.
Without collaboration, companies may fail to fully consider partner
capabilities and incentives in investments and so may misallocate resources.
A substantial investment in securing customer data at one company, for instance,
can easily be undermined by a supplier with access to the same data but with
weak financial incentives for safeguards.
When companies ignore their supply-chain partners and invest solely in their own
security, their actions may only shift cyberattacks toward more vulnerable
members of the supply chain.
There are four fundamentals to consider in establishing a collaborative
approach to supply-chain cybersecurity:
Understand the risks; map the end-to-end supply chain; model the
likelihood and impact of relevant risks; and coordinate investments to protect
the entire supply chain.
Cyber criminals often have a far wider view of corporate enterprises, and will
typically take the path of least resistance.
56% of Large Companies Handle 1,000+ Security Alerts Each Day
70% of IT security, volume of security alerts doubled in five years
A new report on the state of SecOps and automation polled 427 IT security
stakeholders, all of whom are responsible for corporate security at
organizations with more than 1,000 employees. Seventy percent said the volume of
security alerts they receive on a daily basis have more than doubled in the past
five years. Most (93%) said they cannot address all alerts in the same day; 83%
said staff has alert fatigue.
Researchers point to several drivers behind the increase. The primary reason is
constant change to the type of security threats that must be blocked (67%),
followed by the addition of new tools to monitor for these threats (60%),
overall growth of business applications and services (57%), increase in cloud
infrastructure (55%), and growth in user endpoints to monitor (52%).
Nearly all respondents agree the high alert volume is a burden. Most (68%) said
they worry that important problems will be lost in a flood of minor issues, 66%
are concerned about wasting time on chasing false positives, and half fear their
team members will feel overwhelmed by alerts.
How many alerts is too many? Of businesses with more than 10,000 employees, 56%
said they chase more than 1,000 alerts per day. Overall, 39% of all respondents
said they handle 1,000 alerts per day. The same percentage experience between
100 and 1,000 alerts daily, researchers report.
Read more details and check out the full report
Daily Buzz: Tell Your Employees to Check Their Router’s Firmware Security
ZDNet reports that Germany’s Fraunhofer Institute for Communication (FKIE)
carried out a study involving 127 home routers from seven brands—Netgear, ASUS,
AVM, D-Link, Linksys, TP-Link, and Zyxel—to check for the presence of known
security vulnerabilities in the latest firmware.
The results? Appalling, writes ZDNet’s Liam Tung. The study found that 46
routers hadn’t gotten a single security update within the past year and that
many routers are affected by hundreds of known vulnerabilities. About 90 percent
of the routers in the study used a Linux operating system, but manufacturers
weren’t updating the OS with fixes made available from Linux kernel maintainers.
On top of that, the study found that vendors who are shipping firmware updates
are doing so without fixing known vulnerabilities, meaning even consumers who
install the latest firmware are not safe.
70% of organizations experienced a public cloud security incident in the last
– including ransomware and other malware (50%), exposed data (29%),
compromised accounts (25%), and cryptojacking (17%), according to Sophos.
Organizations running multi-cloud environments are greater than 50% more likely
to suffer a cloud security incident than those running a single cloud.
Amazon Shame List
Amazon will start listing names and addresses of Marketplace sellers to combat
Amazon says the change goes into effect September 1st
Amazon will start publicly listing the names and addresses of US-based
third-party sellers on its Marketplace platform as a measure to fight
counterfeiters, according to a
report from Business Insider. The change was announced in a note sent to
sellers on Wednesday, and the change goes into effect on September 1st.
“We are making this change to ensure there is a consistent baseline of seller
information to help customers make informed shopping decisions.” The change in
policy will make it harder to stay an anonymous seller on Marketplace, but it
also means customers will know exactly which individual or entity they’re buying
form and where that business is located.
Smart Locks @Home Deliveries
"The Final 50 Feet" - Theft & Failed Deliveries
Dr. Goodchild’s organization formed the Urban Freight Lab, a working
group of academics, cities and industry leaders, in part to study “the final
50 feet,”. Package theft and failed deliveries are two major concerns, she
says. “Most delivery failures are caused by communication problems. It’s a pain
for you, it’s a waste of the time for the carrier. The more people get
deliveries, the higher the losses will be. A lot of our tests and trials are
about reducing that loss rate.”
In urban multiunit dwellings, centrally located package storage rooms and
delivery lockers have long been a solution to the problem. But deploying package
lockers in less-densely populated residential neighborhoods has had mixed
results because of the need for the customer to leave their home.
To eliminate the need to leave home to retrieve a package, a number of companies
offer smart locks and boxes for use at home. BoxLock, for example, sells a
Wi-Fi connected lock that collects tracking information on coming deliveries
and alerts homeowners when they arrive. Delivery drivers use the lock to
scan a package’s bar code, which opens the lock on a secured storage box. The
homeowner then receives an alert that a package has arrived.
“If you’re a shipper or retailer, clients will be more likely to buy online if
they know it’s going to be delivered securely,” Mr. Ruffkess says.
Locks can be purchased separately for $129 or bundled with a weatherproof
storage box and yard sign for $240. Sales have increased significantly since
the outbreak of the pandemic, Mr. Ruffkess says, but he declined to give
specifics. To encourage delivery drivers to use the lock instead of dropping
packages on the doorstop, BoxLock offers training through the courier
companies and provides instructional signage that can be placed next to the box,
Mr. Ruffkess says.
In Las Vegas, home builder Toll Brothers is integrating package lockers into
Online Content Abuse Increases 109 Percent, Fueling Fraud Supply Chain
New Digital Trust & Safety Index from Sift Uncovers Fraud Ring Using Fake
Listings on E-Commerce Marketplaces
Derived from Sift’s global network of 34,000 sites and apps, as well as a survey
of over 1,000 consumers conducted in June 2020, the research details how content
abuse is a critical part of the fraud supply chain, the interconnected ecosystem
of fraud. One of the most jarring findings includes the discovery of a fraud
ring based in Russia where fraudsters executed a card-testing scheme through
fake listings on an e-commerce marketplace.
U.S. may need another 1 billion square feet of warehouse space by 2025 as
Hardin County, KY: 3 arrested in $100K illegal coupon ring hitting Kroger and
nearly eight-month investigation by Elizabethtown police has led to the
indictment and arrest of three Hardin County women who reportedly made tens of
thousands of dollars off items purchased and sold through an illegal coupon
ring. According to direct indictments for Tara Lybeck, 30, Lisa Williams, 32,
and Harley Miller, 26, the women used the illegal coupons over a 26-month period
beginning Jan. 2, 2018, at multiple Walgreen’s and Kroger locations in Hardin
Another person, Mary Ann Dillon, also is wanted in connection with the theft
ring, Elizabethtown Police , Chris Denham said. He said the women made more
than $100,000 in using illegal coupons obtained online to buy items such as
diapers, baby food, razors and food items, and in turn sold the items to others.
Denham said the women also “made some modifications to the coupons. It’s
pretty complex what they were doing. The women were indicted last week by a
Hardin County grand jury and arrested Wednesday.
Update: Danville, WI: 5 years in Prison for man who stole over $22,000 in
merchandise from Menards
A Georgetown man who stole several thousand dollars worth of merchandise on a
number of visits to the Menards in Danville last year has been sentenced to five
years in prison. Jody Carson, 48, pleaded guilty before Vermilion County Judge
Nancy Fahey on Tuesday to theft over $10,000. State’s Attorney Jacqueline Lacy
said in August and October of last year, Carson went to the Menards several
times. He would buy items, obtain an invoice, then drive his truck into the
lumber yard. Once in the lumber yard, he loaded his truck with lumber he hadn’t
paid for and, with the assistance of a store employee who worked the exit gate,
was able to drive out with the stolen materials. Lacy said Carson stole about
$22,000 worth of materials over several months. He was charged last November.
Wauwatosa, WI: TV Thief Did Not Get Far After Leaving Target; open warrants
including armed robbery
Shootings & Deaths
Chicago, IL 2 dead, 7 wounded in Chicago shootings Thursday; man standing
outside C-Store killed
Earlier that afternoon, another man was fatally shot in Austin on the West Side.
He was standing outside a convenience store about 3:39 p.m. in the 400 block of
South Laramie Avenue when someone approached him and opened fire, police said.
The 36-year-old was struck in the head and chest and was taken to Stroger
Hospital, where he died.
Dallas, TX: 7-Eleven Clerk shot and killed in Armed Robbery
Update at 11:57 a.m: The clerk died from his injuries, according to DPD Maj.
Robert Arredondo, and the suspect remains at large. DPD’s Homicide Unit,
Homicide Response Team and Project Safe Neighborhood team are investigating the
robbery and murder. A clerk at a North Texas convenience store was shot during a
robbery attempt early Thursday morning. The incident happened just before 3:00
a.m. at a 7-Eleven store off the LBJ Freeway at Audelia Road. According to
police, customers who had walked into the store found the injured clerk.
Officers were able to review surveillance video and confirmed a robbery had also
Red Bluff, CA: Graphic video shows Police shooting alleged Walmart Distribution
Bluff police on Thursday released body-worn camera footage of an officer firing
at the man accused of a shooting rampage that left two people dead and four
injured last month at a Walmart distribution center. Police identified the
attacker as 31-year-old Louis Wesley Lane of Redding. Lane had been a former
employee of the center who was fired for missing his shift in early 2019. In
2018, he had been arrested in Nevada with an assault-style rifle, handgun and
hundreds of rounds of ammunition, according to police. According to the Tehama
County Sheriff's Office, Lane crashed his SUV into the distribution center and
began firing a semiautomatic rifle indiscriminately at the dozens of employees
in the area on the afternoon of June 27. Assistant Sheriff Phil Johnston said
previously that Lane had two 30-round magazines, which are illegal to sell in
California. Authorities said the second officer on the scene shot Lane. Lane was
taken to a hospital, where he died, officials said.
Gwinnett County, GA: Suspects in 15 Armed Robberies, retired Gwinnett Deputy’s
slaying now face 68 charges
Two men arrested last month in the slaying of a retired Gwinnett County deputy
now face a combined 68 charges, police said Thursday. Tavares Norah, 25, and
Prince Robertson, 27, were taken into custody June 2 following an alleged
robbery and car chase in Dacula. The men are suspected in 15 armed robberies at
auto parts stores across metro Atlanta, including one that resulted in the fatal
shooting of Felix Cosme in January.
Sacramento, CA: Court date reset again for teen connected to Fairfield mall
Columbus, OH: Police officer shot while working special duty at southeast
Robberies, Incidents & Thefts
Shoplifting Customer Picked The Wrong Guy's Face To Spit At
customer, who is known for shoplifting, was asked to leave this grocery store by
security and this customer. His reaction was to push and spit on the man, who's
name is Kyle Braun, who just so happens to be a Brazilian Ju-Jitsu black belt.
The spitting man got hip tossed to the floor with much fanfare. Mr. Braun said
the man even bit him in the scuffle. It is unknown if the police came or if the
perp was arrested.
Princeton, NJ: Suspects threaten officer with COVID-19 infection during
Wichita, KS: 13 year old drops note saying he had explosive, attempts to Check
Bethlehem, PA: Police apprehend 'Satan' for $22 shoplifting at Giant
Greensburg, PA: Man sentenced 22-to-44 months for $3,350 Walmart robbery
Escambia County, FL: Ex-Piggly Wiggly employee who robbed Florida store twice
sentenced to 10 years
C-Store – Memphis, TN
– Armed Robbery
C-Store – Bethany, IL
- Armed Robbery
Philadelphia, PA - Robbery
Check Cashing –
Wichita, KS – Armed Robbery
Cricket – Jasper, TX –
Gas Station – Sanford,
NC – Robbery
Guns – Suwannee
County, FL – Burglary
Guns – Fairview, NJ –
Guns – Hannibal, MO -
Jewelry – Bronx, NY –
Russellville, AR – Burglary
Restaurant – Orange,
TX – Robbery (Whataburger)
Rite Aid – New York,
NY – Robbery
Vape – Staten Island,
NY – Burglary
7-Eleven – Dallas, TX
– Armed Robbery / Clerk killed
7-Eleven – Lincoln
County, NC – Armed Robbery
99 Cent – Sparks, NV –
• 10 robberies
• 7 burglaries
• 1 shooting
• 1 killed
• 54 robberies
• 32 burglaries
• 3 shootings
• 4 killed
Click to enlarge map
None to report.
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