Two Retail Industry Veterans
Gary Johnson, Current Director, AP & Safety for Guitar Center, Retiring at End
of July After 40 Years of Leadership
veteran Gary Johnson is retiring after 40 years of leadership in the Loss
Prevention Industry. Currently serving as Director of Asset Protection & Safety
at Guitar Center (till end of July) he has had leadership roles as VP Loss
Prevention at Vitamin Shoppe, VP Asset Protection at A&P Supermarkets, Director
of Loss Prevention at Barnes & Noble, Inc., and field level roles at Pier 1
Imports, Ivey’s Department Stores and Osco Drug Stores.
He is a board-certified CPP, ASIS member, and has been actively involved in our
industry; as one of the founders of the LP Research Council, volunteering on LP
Magazine’s Editorial Board, serving on the LP Foundation’s Benevolent Committee
and holding numerous roles on the NRFs Advisory Council including Chairman, Vice
Chairman, and Chair of the Awards Committee that most notably introduced the
NRF’s Ring of Excellence.
Reflecting on his career and retirement, Gary said:
"After 40 years in the LP trenches, I’ve certainly experienced huge changes
in the retail environment; some amazing advancements and some, well, not so
positive realties for today’s retail workers. It’s been a great run, but it's
time to ride off into the sunset and make way for the next group of LP
professionals to leave their mark. To those carrying on; remember, Loss
Prevention isn’t a spectator sport! Get off the sidelines and be involved. Only
then will you make the biggest difference.”
"Thanks to the many who have helped and inspired me along the way: I’ve had
great LP team members, Ops partners and HR business partners, as well as
Industry colleagues at NRF, LPRC, RILA, LP Magazine and, of course, the vendor
"Be involved. Be dedicated to the truth. Be Safe."
Susan Baker, Current VP Asset Protection for
EZCORP, Retiring at End of June
has spent more than 40 years in the loss prevention industry, beginning her
career in 1982 as Corporate Manager at National Convenience Stores. Currently,
she serves as Vice President Asset Protection for EZCORP. Throughout her career,
she has held LP/AP/Safety & Security leadership roles with Dollar General
Corporation, Blockbuster, Wyndham International, and Darden Restaurants.
In a statement to the D&D Daily, Susan said, "When I started in 1982 at National
Convenience Stores I don’t believe there was a female VPLP anywhere. By the time
I became VP at Blockbuster in 2002, I was among only a couple 20 years later."
Congratulations to Susan on a successful and trailblazing career in the
loss prevention industry!
The 11th Annual Axis Retail Leadership Forum
Sunnyvale, CA | August 14 -16
Google it! We're heading to Google Cloud's campus in
looking for ARLF's 11th destination, we literally Googled it! This year we're
heading to Google Cloud's Campus in Sunnyvale, CA. For 11 years,
Axis has provided an open platform for retailers to discuss industry trends,
technology, security, and all the issues that come along with them. Join us for
an opportunity to learn with and help your industry peers address new topics and
common challenges in retail.
Click here to register and learn more
The U.S. Crime Surge
The Retail Impact
Is Organized Retail Crime Finally Beginning to
The shrink era may have hit its “cyclical peak” as
retailers and authorities step up their anti-crime measures and focus more on
Retailers are facing ‘shrink’ from an increasing ‘organized retail crime’
threat—but UBS says it won’t last
rise in crime has already seriously affected some retailers’ earnings,
forcing them to fight back by locking up products in stores that are
consistently targeted by thieves. Target said last month that it now expects
its shrink losses to reach $1.3 billion in 2023—a $500 million increase from a
But Walgreens CFO James Kehoe said in an earnings call earlier this month
that shrink at his stores has “stabilized,” adding that “maybe we cried
too much last year.” And now, a UBS team led by equity research analyst Michael
Lasser is arguing that the shrink era may have hit its
“cyclical peak” as retailers and authorities step up their anti-crime measures
and focus on the issue.
“There are periods where shrink rises and ebbs,” he wrote in a Tuesday
research note, arguing recent data suggests “the peak of the shrink cycle” is
already here and investors might be able to profit from the turnaround.
The anti-shrink measures and beneficiaries
One of the key reasons shrink tends to be cyclical is that retailers and
authorities typically crack down when it gets too severe, and that’s what’s
happening now. Lasser noted that retailers are
making “new investments in technology when addressing their plans to tackle
shrink,” including the use of RFID chips to track inventory and facial and
license plate recognition systems to track shoppers.
Lasser said these tech-based security tools should help prevent theft
along with classic strategies like changes to return policies, increased
employee screening, and the addition of security personnel. And while
retailers have been looking for their own solutions to the retail theft problem,
they’ve also been working with authorities. UBS found in its discussions with
retailers that there is increasing “cooperation with local authorities to
better address shrink and mitigate the effects.”
Lasser also noted that the Integrity, Notification, and Fairness in Online
Retail Marketplaces for Consumers Act (or INFORM Consumers Act) should help
with retailers’ shrink problem. The recently passed federal law that will take
effect by the end of June is meant to deter criminals from selling stolen,
counterfeit, or unsafe items in online marketplaces.
New Law Establishes New 'Aggravated
It would punish thieves with up to 9 years in prison
New organized retail crime law goes into effect in New Mexico
For more than a year, police officers have been trying to crack down on
so-called “organized retail crime.” Now, a new law is going into effect that
could help lock up thieves.
Lawmakers heard the concern from officials and retailers alike. In 2023, they
passed a law intended to help put retail criminals behind bars.
That law went into effect on June 16, 2023.
Bregman, whose office often prosecutes accused thieves, says the new law
gives him another tool to try to keep the community safe.
The law allows prosecutors to add up the cash value of stolen goods in
certain crimes to decide what penalty criminals should get. The higher the total
value of the goods stolen, the stricter the penalty,
all the way up to a second-degree felony (with up to 9 years in prison) if
criminals steal more than $20,000-worth of goods.
“We’re able to aggregate those shoplifting cases into felonies,” Bregman
says. “And I think it’s going to make a difference. And I’m looking forward to
this law taking effect.”
The law also allows prosecutors to charge criminals with a new crime:
“aggravated shoplifting.” Under the new law, if someone unlawfully assaults
a person with a deadly weapon while shoplifting, they can be charged with a
While Bregman is positive that the new law will make a difference, he
does note that there are complex factors behind some of the county’s shoplifting
“There are people that are out there that are shoplifting to feed a drug
addiction that they may have,” Bregman explains. “We do what we can to
divert those folks out of the criminal justice system and get them the mental
health treatment they need.” But he reiterates that his office is going to use
the new law to hold repeat retail criminals accountable.
Grocery Stores Continue to Demand Facial
Recognition to Curb Shoplifting
'We must have a way to protect ourselves from going
out of business'
Grocery stores in NYC fight facial recognition software bill
While the tech is said to reduce shoplifting, politicians are trying to
make it obsolete
Fairway’s parent company, Wakefern Food Corp., told CBS New York that
recognition technology is helping prevent more crime in stores.
The algorithms within the software are able to reduce
That said, New York City grocery store owners are opposing
a bill that would limit the use of facial recognition software. Early
last month, the city council called for businesses to inform customers and get
their written consent before using biometric recognition on them, or face a
At a hearing last month, Avi Kaner, co-owner of the Morton Williams supermarket
chain, testified that small businesses cannot combat
theft effectively without tools including facial recognition, adding
that he had to hire off-duty New York police officers for the chains’ 16
locations at a cost of over $1 million to cut shoplifting.
The grocery chain operates stores primarily in Manhattan and employs over
1,000 full-time union employees. During COVID, Kaner said, “Our stores
stayed open 24/7 … as people were either hunkered down in their apartments or
fleeing the city. Since then, our stores have been under assault by theft,
driven directly by New York City’s refusal to prosecute thieves. Stealing up to
$1,000 at a time is now an entitlement in New York City.”
Kaner also told SN that, just like many drugstores have shuttered their doors,
supermarkets are now doing the same. “We must have a
way to protect ourselves from going out of business,” he said.
Kaner added that in the past, “We would take Polaroid photos of thieves and
scotch tape them by the time clocks, so employees could recognize the thieves
if they enter the supermarket again.” Kaner believes that there is no
difference between that and using facial recognition.
“If a thief is caught on camera wiping out an entire section of the supermarket,
we must have the ability to prevent that thief from coming into our
supermarket again,” he said.
Will the U.S. See a Summer Crime Surge?
Officials look to address summer crime surge already underway in DMV
With the start of summer right around the corner, officials are addressing
ways to help combat summer crime surges nationally and across the DMV.
Communities across the nation are reporting an increase
in crime, as Attorney General Merrick Garland reported Wednesday that
the DEA's "Operation Overdrive" is responsible for the seizure of more than
13 million deadly doses of fentanyl and 1,300 illegal guns, along with more than
1,700 arrests over the past two years.
Law enforcement and U.S. Attorneys met at the Justice Department on Tuesday
to discuss potential strategies to help address crime as
communities nationwide brace for a surge in criminal
activity this summer.
Within the DMV, Fairfax County's summer crime initiative will include an
increase in police patrols, community engagement, and creating ways to work with
businesses on a long-term solution plan. Maryland Governor Wes Moore
announced the Safe Summer Initiative in Maryland Thursday morning which will
take an "all-above approach."
D.C. Mayor Bowser announced the city's summer crime initiative which will
include police using data to map out four targeted areas in each district
where there will be a higher police presence. Police will then evaluate the
patrolling strategy, spending roughly 90 days in the selected targeted areas.
Click here to see the latest installment of our summer
gun violence study
Could Dallas Be the Model to Other Cities
America’s big cities have seen a crime surge. Not Dallas — thanks to its mayor.
tribulations that have swept America’s big cities over the past few years
have been nearly biblical in scale: a pandemic, racial
strife, rising homelessness, a surge in violent crime. Which is why
municipal elections across the map — in New York, Chicago, Los Angeles and
Philadelphia, among others — have been especially contentious and
ideological. Dallas, however, stands as an exception.
When Johnson took office, violent crime was rising in Dallas to levels not
seen since the 1990s. “And then it got even worse once the pandemic hit,”
Johnson told me. “I think it actually required a slightly different skill set
than what is normally required. And that skill set really revolves mostly around
a certain amount of conviction around some principles and being willing to
hold the line on some things and withstand some direct hits politically.”
Those political hits came during the racial reckoning that followed the
killing of George Floyd in Minneapolis in 2020. As in other cities, there
were calls in Dallas to “defund the police,” and the city council was
considering trimming the budget by cutting police overtime by $7 million.
Johnson not only opposed the idea but also made a
counterproposal to boost the number of officers on the street — and
to pay for it by reducing what he called the “bloated salaries” of the
highest-paid city officials instead. “#DefundtheBureaucracy,”
he tweeted. Black Lives Matter protesters
marched on his house
multiple times. And the city council resoundingly voted down his
Johnson also demanded a more aggressive strategy for combating violent crime
— which was delivered by his new police chief,
Eddie Garcia, who took over the department in early 2021. Parts of it
involved tactics such as deploying “violence
interrupters” to resolve street-level conflicts and guide those who
need them to social services, and cleaning up blighted areas where crime
The plan that Garcia developed, working with criminologists at the University of
Texas at San Antonio, also refocused policing in Dallas on “hot spots.”
Just 50 of these hot spots accounted for almost 10 percent of violent street
crime in Dallas. These high-risk areas were where the department sent police
cars to sit with their emergency lights on or where 10-officer crime-response
teams were dispatched.
Statistics suggest it is working. Of the nation’s largest cities, Dallas
to be the only one to buck the trend of rising crime; in each of the
past two years, statistics for murders, rapes and aggravated assaults have gone
Malls Continue to Beef Up Security Amid
Destiny USA hasn’t said, but Mayor details how mall security has improved
In the absence of any kind of comment from Destiny USA management, Syracuse
Mayor Ben Walsh detailed some security enhancements that have happened at
Destiny USA this year.
9’s interview with Mayor Walsh was the second of such conversations this year.
The first was a result of a shooting in February. The most recent,
Tuesday, was inspired by a shooting outside a mall entrance on Saturday.
After the shooting in February, Destiny USA ownership took six days to respond.
The statement failed to include any specific security improvements the mall
was planning to make. Four months later, another shooting on mall property.
Mayor Walsh cited a briefing he was given by Police Chief Joe Cecile, saying
Destiny USA has increased security checks at the
entrance, doing more to enforce the age limit, increasing patrols of the parking
garage and installing more cameras around the facility.
“It appeared that a number of those steps had been taken,” said Mayor Walsh.
“That’s something we certainly appreciate. Until we have an extended period of
time where something like this doesn’t happen, it suggests work still needs
to be done, and we’re committed to it whether we control everything or not.”
Walsh noted that the number of shootings resulting in injuries is down
compared to last year, according to police data.
Macon leaders seek permanent closure of M&M Grocery amid crime surge
Retail Crime Wave Strikes San Mateo, Calif.
Political & Cultural Wars Continue to Play Out
in Retail Settings
Transgender man says he was denied hormone replacement meds at Oakland Walgreens
A transgender man took to Reddit to speak out about a local Walgreens
pharmacist refusing to give him his prescribed medication, all because it “went
against his religion.”
Rike, 30, of Oakland, says he has been going to the Walgreens pharmacy on
Telegraph Avenue for nearly a decade. He’s been picking up his HRT, or
hormone-replacement therapy, at the same location for the past three years,
always without issue.
Rike says this time was different. A pharmacist that Rike had never seen at
the location before asked what exactly the medication was for, which seemed
“I told him I was pretty sure that it wasn’t any of his business,” Rike said. At
this point, the pharmacist then told Rike that he would not be able to fill
the prescription “due to his religious beliefs,” Rike said.
After another exchange, the pharmacist can be heard suggesting that Rike come
back a while later, when another member of the pharmacy team would help him. The
video cuts off. Rike says he refused to come back at a later time, as he
had already called the store to confirm his medication was ready and had walked
over to pick it up.
“The manager who arrived apologized profusely, as did a few of the other
workers,” Rike said. The manager was able to give him his medication, but
Rike said that’s not enough. “I don’t know about the legality of what he did,
but if it was legal, we need to change the law,” Rike told KRON4.
Dollar General Safety Shutdowns Continue
Cluttered aisles, emergency exits cause more shutdowns of Dollar General stores
A Burke County Dollar General store is closed for the second time within the
past year, due to cluttered aisles that cause a fire hazard.
Burke County Fire Marshal forced the Glen Alpine store to close Thursday
after it failed inspections. Five of the
county’s ten Dollar Generals have been temporarily shut down within the past
Channel 9 reported on a similar situation in 2022, when conditions had gotten
so poor in the store that OSHA became involved. After the investigation,
stores across the southeast faced fines of more than a
Shoppers said emergency exits and aisles were filled with items and boxes to
the point where they could barely walk through.
Now, only a year later, fire hazards are still a problem for the store’s
customers. Channel 9′s Dave Faherty met with the Burke County fire
inspector, Rob Biahop, who explained what they look for and how long the store
has to make those safety changes.
OSHA Calls Out Another Family Dollar Store for
Family Dollar store in Texas faces $294,000 fine for endangering employees
An administrator for the regulatory agency said the company’s safety
infractions have become a “recurring theme.”
Family Dollar Stores of Texas faces a fine of nearly $300,000 for endangering
employees at its Van location.
The Occupational Safety and Health Administration said the store put workers
at risk by letting merchandise block exits and walkways, stacking boxes at
unsafe heights and failing to provide quick access to fire extinguishers.
OSHA’s inspection report said the store also exposed its employees to burn and
inhalation hazards by blocking exits with full U-Boats and boxes.
“The hazards we find at Dollar Tree stores have become a recurring theme,”
Harbin said. “The safety conditions that exist at some of these stores create
the potential for tragic consequences in an emergency. Dollar Tree Inc. has a
legal obligation to provide workers with a safe and healthful workplace by
making certain exits and walkways are never blocked.”
Safety inspectors said their findings in this investigation were similar to a
2022 case where a Family Dollar store in Mount Pleasant was fined $254,478 for
stacking boxes at an unsafe height and blocking exits. Since 2017, OSHA has
inspected 500 Dollar Tree and Family Dollar stores. According to the
department, OSHA inspectors identified over 300 violations at the
Another Supply Chain Crisis on the Horizon?
Teamsters strike with UPS could snarl commerce as labor flexes muscle
A strike authorized Friday by Teamsters working for shipping giant UPS is
the latest flash point in a conflict between organized labor and global
logistics companies that 40-year high inflation triggered.
The UPS Teamsters strike authorization is the latest sign of an emboldened U.S.
labor coalition hoping to make gains following poor working conditions, low
pay and the cost of living crisis set off by the pandemic.
It arrives on the heels of work stoppages on West Coast ports by
longshoremen and port workers earlier this month, as well as a threatened
strike last year by U.S. rail workers that prompted the White House to
intervene despite the Biden administration’s strong ties to labor.
If the current Teamster negotiations break down, the authorization could lead to
the largest U.S. strike in decades, involving some 340,000 warehousing,
transportation and delivery workers bound by the largest single private sector
bargaining agreement in the country.
Food & Beverage Spending Drove Much of May's Retail Sales Growth
Wealthy shoppers keep flocking to Aldi and dollar stores
USDA says Americans can eat lab-grown chicken
Senior LP & AP Jobs
Loss Prevention Director job posted for Rent One in St. Louis, MO
Loss Prevention Director is on the front line of defense to identify and prevent
theft of cash and merchandise. A great Loss Prevention Director is driven, has
outstanding analytical skills, and is not afraid to dig in and find the truth.
This position is never boring and requires extensive travel (4 to 5 days a week)
throughout Rent One and RNR stores.
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In Case You Missed It
Industry Insights Report Reveals Top Cyber Threats in the Retail & Hospitality
Credential harvesting, ransomware, and
phishing represent the largest share of threats facing the community, according
to data from Verizon and the Retail & Hospitality ISAC.
VA (June 15, 2023) - The
Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today
released the 2023 Retail & Hospitality Industry Insights Report, which analyzes
cybersecurity trends in the consumer-facing sector. The report compares key
takeaways from the Verizon Data Breach Investigation Report (DBIR) with RH-ISAC
member data to provide additional context that helps benchmark the threat
landscape against a wider community.
Key findings in the analysis reveal:
• Phishing, ransomware, and credential harvesting were
key top threats reported and discussed in the RH-ISAC community,
which aligns with top threats in the Verizon DBIR
• Denial-of-Service (DoS) attacks, while present, did
not rank as a key threat reported or discussed by the RH-ISAC community,
as opposed to being a top threat in the Verizon DBIR
• Member discussion of BEC attacks on sharing platforms
increased over 2022, corresponding to the massive increases noted by
• Members focused heavily on defending against the
Log4j vulnerability throughout the first half of 2022, aligning with
defense activity reported by Verizon, which slowed as the industry moved to
• Attacks targeting customer payment data are among the
top concerns for RH-ISAC members, which aligns with the granular view
of industry-specific metrics provided by Verizon
A copy of the
full report is available to download here.
Cybersecurity is 'Top 3 Concern' for Retail
Inflation, Cybersecurity, Supply Chain Disruption Remains Top Concerns of
Retail, CPG Execs
The study reveals that more than 60% of retail and CPG executives feel
challenged to keep pace with the changing nature of demand, among the myriad of
pressures, including inflation, cybersecurity and supply chain disruption.
and consumer packaged goods (CPG) executives are overwhelmed by the pace of
change, according to a new study released by Genpact and HFS Research.
“Retail and CPG companies struggle to balance the macroeconomic ‘slowdown’ with
the ‘big hurry’ to innovate,” says Saurabh Gupta, president, research and
advisory services at HFS Research. “Most companies are
not investing across all the areas they need to meet. Beyond
survival, they must take a balanced approach to their people, processes,
sustainability initiatives and technology to thrive.”
“The pace will only pick up, especially with the explosion of generative
AI,” says BK Kalra, global leader of retail and consumer goods at Genpact. “Our
research underscores that companies need to transform their operations, invest
in AI and data, and develop new business models in a digital-first world.”
The study reveals that more than 60% of retail and CPG executives feel
challenged to keep pace with the changing nature of demand, among the myriad of
pressures in the post-pandemic world. Inflation, cybersecurity and supply
chain disruption are the Top 3 concerns.
70% of Businesses Will Have Cybersecurity Ops
Supported By Generative AI
5 ways generative AI will help bring greater precision to cybersecurity
cybersecurity vendor has a different vision of how
generative AI will serve its customers, yet they all share a common
direction. Generative AI brings a new focus on data accuracy, precision and
real-time insights. DevOps, product engineering and product management are
delivering new generative AI-based products in record time, looking to
capitalize on the technology’s strengths.
All vendors realize generative AI is a double-edged sword, and each must provide
guidance for reducing risks. Several have designed safeguards into their
products, including Airgap Networks, CrowdStrike, Microsoft Security Copilot and
Demand for generative AI-based cybersecurity platforms and solutions is
predicted to grow at a compound annual growth rate of 22% between 2022 and 2023
and reach a market value of $11.2 billion in 2032, up from $1.6 billion in 2022.
Canalys estimates that more than 70% of businesses will
have their cybersecurity operations supported by generative AI tools
within the next five years.
Five ways generative AI enhances cybersecurity
Detecting anomalies faster than currently available technologies can, parsing
logs and finding anomalous patterns in real time, triaging and responding to
incidents and simulating attack patterns are a few of the many ways
generative AI is already starting to revolutionize cybersecurity. Based on
recent interviews with over a dozen cybersecurity leaders, including Airgap
Networks’ CEO Ritesh Agrawal, CrowdStrike’s president Michael Sentonas, senior
vice president of Ericom’s Cybersecurity Business Unit David Canellos and
several others, we identified five areas where generative AI has the most
significant impact on current and future product strategies:
1. Real-time risk assessment and quantification
2. Generative AI will revolutionize extended detection and response (XDR)
3. Improving endpoint resilience, self-healing capability and contextual
4. Improving existing AI-based automated patch management techniques
5. Managing the use of generative AI tools, including AI-based chatbot services
Biden Still Hasn't Named New National Cyber
Vacant White House cyber post draws concern amid global software breach
Calls are growing for the White House to fill the top slot at the Office
of the National Cyber Director.
experts are warning that a potential cyber leadership vacuum in the federal
government may prevent agencies from recovering and responding to a
sprawling ransomware attack that has already exposed millions of Americans'
Since the news of the global attack was first reported, a variety of federal and
state agencies, banks and private sector organizations also confirmed they were
victims and that data may have been stolen from millions of customers.
The Office of the National Cyber Director was established under the National
Defense Authorization Act for fiscal year 2021 in large part to provide
coordination and guidance across the federal government on cybersecurity
matters, including incident response and crisis management. Chris Inglis, the
first-ever Senate-confirmed national cyber director, stepped down in February
after helping to develop the new national cyber strategy released earlier this
year. President Joe Biden has not yet nominated a replacement to fill the
“The fact the president has not nominated a new national cyber director —
who would lead this effort— since Chris Inglis’s departure in February is a
worrying oversight that needs to be addressed if we hope to build a more
resilient cyber ecosystem long-term," Costello said.
Lawmakers warned in a letter to the president last month that they were
"extremely concerned" about the vacant cyber role and encouraged him to nominate
acting National Cyber Director Kemba Walden, calling her a "proven,
forward-thinking leader who can seamlessly step into the permanent position
Three cybersecurity actions that make a difference
Emerging Ransomware Group 8Base Doxxes SMBs Globally
Case You Missed It
We'd greatly appreciate if you would nominate
Sapphire Risk Advisory
Group in the categories of "Cannabis Consulting
Firm of the Year" and "Cannabis Training &
Education Services of the Year"
The top-5 nominees in each category will move on to the finals where the winners
will be chosen based on a public voting round along with judging by
The winners will be announced on stage at The Pearl Theater at the Palms
Casino Resort in Las Vegas on November 30, 2023
close July 30, 2023
Cannabis Security Guard Post Orders
Creating and Managing Security Guard Post Orders
It is important for any cannabis business with employed or outsourced
security personnel on site to create post orders. Post orders are basically
a description of the priority of the duties while on-shift, and how to
relieve/be relieved of duty, if necessary. Post orders are specific to each
physical location, as each location will have different areas of vulnerability
based on its function and set-up. It is important to note that the first post
order should be “you are the one in charge of security once you assume your
post”, or something to that effect. Guards need to be aware that their first
priority is to secure the facility, and not to be too wrapped up in their other
ongoing checks etc that they forget their primary function.The best post
orders balance the presence of security, without compromising the normal
function of the business.
Security Guard Post Orders
To efficiently and effectively create post orders it is imperative that you
know every nook and cranny of the operation itself. A lot of us in the
cannabis industry are dealing with a retro-fit building that was not
specifically designed to accommodate a cannabis business, and some
less-than-desirable situations when it comes to securing the operation. It is
also important to walk the property with at least the security lead, while
documenting and discussing potential vulnerabilities so that everyone is clear
on how they should be handled. Once post orders are agreed upon by both
parties, they will be documented, signed, and kept for record, as well as for
immediate reference by the person on duty.
Managing Security Guard Post Orders
If there are ever any changes to be made to the post orders, it should require
walking the property together, to the areas affected by the change, if
necessary. It should also require a review of the new documentation, as well as
a signature of both the security lead and the Head of Operations (whatever that
means for your business). In most cases, you will have an initial set of post
orders that will be amended once your security personnel become more familiar
with the operation. It is imperative that constructive feedback is given,
and heard, so that everyone can be more aware, safe, and secure together.
Lastly, there should be a quarterly review of any adverse events that happen
during that time frame, as well as any necessary updates to guard
certifications, training, licensing, or installed security fixes (any security
equipment that is in need of replacement, repair, or adjustment). Any events
that have required the involvement/notification of local law enforcement, OR
your cannabis regulatory authority, need to be discussed and followed up on
until they are resolved. This may include providing statements, video footage,
or documents to either party, so ensure that you are following local protocol on
retaining footage and data required. This will keep you in good standing, and in
compliance with both authorities, as well as provide an open channel of
communication between you and them.
Will This Catch On to More States That Have
'The lack of banking creates a public safety issue
since it’s primarily a cash business'
Missouri Bill Would Allow Credit Cards For Marijuana Purchases
Missouri could be seeing green when it comes to the medical and
recreational marijuana industries.
Since marijuana is not legalized on the federal level, banks and credit card
companies typically won’t allow plastic to pay for marijuana. But the
Missouri Legislature passed a bill this year that would get rid of this barrier.
Sen. Steven Roberts, D-St. Louis, said his bill would
also allow cannabis shops to keep their cash in bank and money accounts without
getting in trouble with the feds.
“We’ve kind of created a complex dichotomy where you have these products being
sold legally, but it’s still a federal legal concern,” according to Roberts.
“It’s still illegal and there’s a lot of concern. You’ve got these businesses
who are accepting cash and they’re not able to kind of share information with
the banks and different credit unions.”
Roberts said that his aim is to protect the finances of Missouri’s marijuana
businesses because government red tape has them stuck from being able to use
“The lack of banking creates a public safety issue
since it’s primarily a cash business, and without banking, there’s no safe way
really to secure the cash or transport it. You’d have criminals
knowing that these are organizations that have a lot of hard cash on hand. I do
see it as a public safety measure as well,” he said.
New York's Illegal Weed Crackdown
More raids & more arrests in New York City
Weed enforcement has floundered so far. Will Gov. Hochul’s efforts change that?
York City’s unlicensed weed bodegas far outnumber
licensed shops by about 250-to-1, according to city estimates. But
that isn’t stopping Gov. Kathy Hochul from pouring resources into cannabis
crackdowns, as efforts to get the legal industry off the ground continue to
While Hochul’s tactics so far focus on hitting unlicensed shops with fines
and civil actions, marijuana arrests are also on the rise again in New York City,
after falling sharply just after the drug was legalized in March 2021, according
to NYPD data. That’s thanks, in part, to raids on stores that Mayor Eric Adams
has coordinated between police, the sheriff’s office and other agencies.
City and state officials are seeking to ramp up raids on unlicensed cannabis
shops, launching a variety of tactics to shut them down. But these efforts
have been slow to produce results as some stores reopen quickly after being hit
for selling weed without permission. Some stores have shuttered only after
A Weed World store that was raided and had its illegal inventory seized to much
fanfare on April 20, a cannabis holiday, was still open for business and
purporting to sell marijuana in Midtown last week.
But Dan Haughney, the director of enforcement at the state Office of Cannabis
Management, said he’s confident that state efforts will be more effective after
Hochul included higher fines and new enforcement tools in the state budget
that was passed last month.
Five try, fail in break-in attempt at Ocean Shores cannabis store
Why Cannabis Brands Are Betting On Marketing To Expand To Other States
The hidden cost of legal weed in New Jersey
Is Amazon Tricking Customers Into Signing Up
FTC sues Amazon, alleging users are being tricked into signing up for Prime
Federal Trade Commission has sued Amazon for tricking customers into signing
up for Prime, only to make it exceedingly difficult to cancel those
subscriptions when no longer wanted.
The suit, filed on Wednesday, says that Amazon had enrolled millions of
customers into the paid subscription service without their consent. When
customers attempted to cancel Prime, they faced a multi-step process designed to
be deliberately difficult.
The FTC notes that Amazon used the term "Iliad Flow" to describe the
cancellation process, referencing Homer's epic poem about the Trojan War.
Preventing users from easily unsubscribing would be financially beneficial to
Amazon, as it generates $25 billion from Prime subscriptions annually.
"Amazon tricked and trapped people into recurring subscriptions without
their consent, not only frustrating users but also costing them significant
money," FTC Chair Lina Khan said in a statement
seen by Reuters.
Amazon Prime costs $139 per year in the United States and has more than
200 million members worldwide.
In March, the Federal Trade Commission
announced plans to make it easier to cancel subscriptions anywhere on
the web, easing the burden on customers who may not wish to use a service
Currently, there is no standardization for subscription cancellation
processes. As a result, customers may be expected to follow lengthy,
multi-step cancellation processes, be forced to call a company, or even be
expected to cancel a service in person.
Amazon Prime Day Dates Announced
Amazon Prime Day 2023 returns for 48 hours on July 11-12
Amazon Prime Day will commence on July 11 at 3 AM EDT in the U.S. and run for
48 hours through July 12. You can expect some of the deepest discounts for
the whole year on popular phones, tablets, smartwatches and sports bands, and
many other tech products throughout the shopping extravaganza.
Amazon Prime Day, or Prime Day for short, is a massive shopping event during
which Amazon Prime members get access to some of the best offers we see
throughout the whole year. At this point, the event is so popular, and the
discounts are so significant that it even rivals Black Friday. In fact,
other retailers like Best Buy, Walmart, etc., also jump in on the action with
their own price cuts on popular tech-related products.
Amazon commits to hiring 5,000 refugees in Europe over the next three years
China Tries to Boost Retail With Post-COVID Online Sale
Federal Way, WA: Man in custody after more than $1.5 Million in stolen
merchandise found in his home
Police first started the investigation with the help of several area Loss
Prevention professionals from several different stores. They say the suspect was
receiving stolen goods from multiple shoplifters, then selling the items on
eBay. Police say the suspect sold hundreds of thousands dollars worth of goods.
During a search of the home, Officers found a large number of items ready for
shipping, addressed to buyers all over the country.
Nashville, TN: Serial shoplifter accused of stealing $18K in luxury handbags
27-year-old woman was taken into custody last week after reportedly stealing
nearly $20,000 in luxury handbags from the Mall at Green Hills. Metro police
reported Dereka Conway and another woman took the bags from Nordstrom on May 28,
2023. The pair were seen arriving at the mall in a black Infiniti Q50 with an
unidentified driver. The women entered the store together, separated and began
walking around the store, according to arrest documents. After entering the
store and approaching the designer purse section, Metro police reported Conway
started cutting the security cords from the bags and loading them onto her arms.
Conway and the other woman then left the store and fled in the Infiniti. The
collective value of the ten bags taken is $18,244, according to the store’s loss
Upper Merion Township, PA: 3 people allegedly shoplift $10K worth of sunglasses
inside KOP Mall
say they believe three people seen in surveillance images are behind a
quick-hitting case of shoplifting at one of the Sunglass Hut stores inside the
King of Prussia Mall. The theft happened last Tuesday around 6:20 p.m.,
according to investigators. Upper Merion Police Lt. Declan Coyle says, "The
employee was distracted by a phone call they were taking for another customer.
And when she realized that there was other people in the store, she turned
around and saw these three suspects loading up shopping bags with merchandise
before they fled." Police say in the end the suspects got away with 23 pairs of
sunglasses worth $10,000. They reportedly took off in a vehicle described as a
silver Nissan Maxima.
San Mateo, TX: Police seek help finding organized retail theft suspects
The San Mateo Police Department is asking for help with identifying organized
retail theft suspects who stole thousands of dollars’ worth of merchandise in
several locations Friday night. At about 6 p.m. June 16, officers were called to
three separate retail locations across the city including Old Navy, Victoria’s
Secret and Ulta, according to police.
Joliet man accused in $8,300 theft from Farm and Fleet in Sycamore
A Joliet man is accused of stealing over $8,300 worth of merchandise from Farm
and Fleet in Sycamore. The alleged thefts occurred on three occasions in the
spring of 2022. 41-year-old Jorge Granados was booked into DeKalb County Jail a
week ago. Arrest documents reveal Granados, along with a female accomplice,
selected a mailbox, a sprayer, and a leaf blower off the shelf and paid for
those items, however, before paying, they would stuff those boxes with stolen
goods. The stolen items include seven impact wrenches, a transfer pump, several
clothing items for men and women, and numerous lithium battery packs. Police say
Granados pleaded guilty to retail theft in DuPage County. He's currently wanted
on multiple warrants in Lake County for failing to appear and retail theft and
he’s facing similar charges in Alsip, Schaumburg, Kendall County, and Winnebago
Shootings & Deaths
Palm Beach Gardens, FL: Update: Woman sentenced to 40 years in prison in
shooting death at convenience store
One of suspects in the shooting death of a 39-year-old Palm Beach Gardens woman
at a convenience store in Palm Beach Gardens in 2020 pleaded guilty and was
sentenced to 40 years in prison Wednesday. Sania La Shay Williams Cox, 22, of
Pompano Beach, was sentenced to the minimum 40 years in second-degree murder and
robbery with a firearm of Jacqueline Ray Barthelemy on Sept. 11. Cox originally
was charged with first-degree murder. Palm Beach County Circuit Judge Scott
Suskauer ordered the terms to run concurrently. Ezequiel Nunez, 20, is still
awaiting a trial on charges of first-degree murder and robbery with a firearm.
Nunez was identified as the shooter who was attempting to commit a robbery.
Los Angeles, CA: Investigation underway after 2 DoorDash delivery workers hurt
in Baldwin Village shooting
Two DoorDash delivery workers were hurt in a shooting in Baldwin Village, and a
search is now underway for a suspect. The shooting happened in the 4000 block of
Gelber Place late Wednesday night, according to the Los Angeles Police
Department. Details about what led up to the shooting were not immediately
available. The victims, a man and woman, were doing DoorDash deliveries at the
time and drove to a nearby McDonald's for cover. Police say the male victim who
was driving was injured by broken glass caused by the gunshots. He was treated
at the scene but the female passenger was struck by gunfire and was taken to the
hospital in stable condition. Investigators have not determined exactly how many
suspects were involved in the shooting, and a suspect description was not
Greensboro, NC: Robber pulls the trigger, but gun didn't fire at Florida Mart
Incidents & Thefts
Winston-Salem, NC: Citizen catches suspect who stabbed gas station store clerk
A gas station clerk was stabbed during an armed robbery in Winston-Salem,
according to the Winston-Salem Police Department. The suspect walked into a BP
gas station on Peters Creek Parkway to commit a robbery. The suspect is accused
of stabbing the store clerk, 46-year-old Said Nasr Ishak Ibrahim, 46, before
running away from the business. The Ibrahim was taken to a local hospital for
treatment. Officers said someone told them that they saw the suspect run from
the business, followed after him and allegedly caught the suspect. The citizen
held the suspect until police could arrive. Officers arrested Kenneth Murphy
Robertson and charged him with Assault with a Deadly Weapon with Intent to Kill
Inflicting Serious Injury and Armed Robbery.
Oakland, CA: Criminals target Oakland cannabis business using a forklift
police are investigating three separate crimes against cannabis businesses in
West Oakland. The businesses were targeted overnight and one case involves the
use of a forklift. Surveillance video obtained by KTVU shows an individual
walking past a cannabis microbusiness on Union Street. The individual looks
down, posing as a lookout, and then a forklift turns onto the sidewalk to break
in. Another individual wearing a blue jacket is seen crawling under the gate and
then crawling back out. "I had no idea they would be so aggressive," said
business manager Chris Castle. Since February, the business has dealt with a
number of attempted break-ins. "We’ve taken a lot of preventive measures. We
even have an armed guard," he said. But that didn’t stop the individuals from
driving a forklift down and into the building around 1 a.m. "I talked to
security experts who been doing this for 20 to 30 years, and even they’ve never
seen anything like this, so this came out of left field. Where did they even get
the equipment from?" The Union Street location wasn’t the only business hit. A
cannabis store in the 4400 block of Telegraph Avenue was also targeted around
Chicago, IL: 1 injured in flash mob at Bronzeville gas station
flash mob at a South Side gas station drew hundreds of young people and a large
police presence Tuesday night. Video from the scene showed some people jumping
on cars at the BP gas station near 31st Street and Michigan Avenue. Chicago
police said an 18-year-old woman was struck by a gray vehicle, which fled the
scene. The woman was injured in the leg and transported to a hospital in fair
condition. A gas station attendant said scores of teenagers flooded into the
station and ransacked the store and even broke glass above the front door. Video
taken by a gas station clerk shows police officers standing by as young people
flooded the streets. Neighbors nearby where the teen takeover happened last
night said these destructive gatherings are embarrassing for the city.
Memphis, TN: Car thieves cost dealerships $1 million in safety, security
Car dealerships aren’t new to the stolen vehicle conversation in Memphis, but
dealerships are giving thieves a run for their money with new security measures.
Chuck Hutton Toyota is putting around $1 million into security initiatives with
Randy Chumley at the forefront of these changes. “We have cameras that have very
high quality,” Chumley said. Even catching a guy sliding under the gate. They’ve
since added another bar underneath the gate to prevent this from happening
again. Chumley said they used to have 10-15 break-ins each year, but with all
the new security measures they've knocked that number down to two. “Those
cameras film everything,” Chumley said. “I feel like the secure measures that we
have in place is exceptional.”
They have security cameras, a fence, barbed wire and a 24/7 security team. All
of that, plus a solar powered gate coming in the next few months isn’t cheap.
Running the bill up to about $1 million in security costs, the Smartflower going
in soon will use the sun to power the gate so when the power goes out, security
Washington County, WI: 'Felony Lane Gang' hits Washington County, 2 charged
Two men from Fort Lauderdale, Florida, are charged after prosecutors say they
broke into vehicles and stole people's identities in Washington County.
Sheriff's officials say they're part of a gang doing this across the country.
According to the Washington County Sheriff's Office, on Saturday, June 17,
deputies were called to a park for reports of multiple car break-ins. Two people
were arrested after a traffic stop. Inside the vehicle, sheriff's officials said
deputies found evidence of identity theft. "There were multiple, multiple,
driver's licenses, credit cards, checkbooks located from victims as far as
Colorado, Arizona, New Jersey, as well as our local victims," said Lt. Tim
Kemps. Lt. Kemps said Jeremie Oneal, 27, and Sherod Robinson, 28, are tied to
the "Felony Lane Gang" out of Fort Lauderdale, Florida, a criminal organization
dedicated to "smash grabs" and identity theft.
Taqueria, CA: California restaurant fined after using fake priest to get workers
to confess ‘sins’
A California restaurant has been ordered to pay $140,000 in back wages and
damages to 35 employees after the business hired a person they said was a priest
to get workers to confess to “workplace sins.” According to a news release from
the U.S. Department of Labor, an employee of Che Garibaldi Inc., the owner of
three Taqueria Garibaldi restaurants in Northern California, testified that the
business offered employees a person identified as a priest to hear confessions
during work hours. The employee told the court that the priest urged workers to
“get the sins out,” the release stated. The employee stated that the priest
asked employees if they had stolen from the restaurant, were late for work, had
done anything to harm their employer or if they had “bad intentions” toward
Fort St John, BC, Canada: Father’s Day FSJ jewelry store break-in
Carters Jewellers was the victim of an early morning Father’s Day robbery – and
owner Baron Carter is fed up after the second such hit of his business since mid
April. Carter confirmed to the Alaska Highway News this morning less than $300
of merchandise was stolen, thousands of dollars of damage was done. “That’s the
issue – the petty low cost crime costing more and more to repair each time,” he
says. The jeweler says the downtown core in Fort St. John is becoming a daily
- and nightly - issue.
Durham, NC: Man charged in series of Durham Armed Robberies; Cricket and Boost
Boston, MA: Worcester Man Sentenced to Over Eight Years in Prison for Role in
Rockland Robbery Conspiracy
Murrieta, CA: Credit card skimming devices discovered across Murrieta; police
Portsmouth, RI: $100 worth of farm-fresh eggs stolen from 'honor box' in Rhode
C-Store – San
Francisco, CA – Burglary
C-Store – Can Antonio,
TX- Armed Robbery
C-Store – Chicago, IL
Winston-Salem, NC – Armed Robbery / Cashier stabbed
C-Store – Greensboro,
NC – Armed Robbery
Dollar – Indianapolis,
IN – Armed Robbery
Dollar – Pasquotank
County, NC - Robbery
Eyewear – Upper Merion
Township, PA – Robbery
Gas Station –
Watertown, CT – Armed Robbery
Gas Station –
Hartford, MI – Armed Robbery
Liquor – Memphis, TN –
Marijuana – Ocean
Shores, WA – Burglary
Marijuana – Oakland,
CA – Burglary
Marijuana – Oakland,
CA - Burglary
Nordstrom – Nashville,
TN – Robbery
Galesburg, IL – Burglary
Walgreens – Milwaukee,
WI - Armed Robbery
Walgreens – Lakewood,
WA – Armed Robbery
Cortlandville, NY - Robbery
• 13 robberies
• 6 burglaries
• 0 shootings
• 0 killed
Click to enlarge map
Felix Ortiz, LPC, CORCI named District Loss Prevention Manager for TJX
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Director of Retail Solutions - North America
Denver, CO - posted
This role will be focused on selling our SaaS retail crime intelligence platform
by developing new prospects, and progressing Enterprise level prospects through
our sales process. You will report directly to the VP of Retail Solutions -
North America, and work alongside our Marketing, Partnerships and Customer
Success team to grow our customer base...
Asset Protection Manager
Remote - posted
The Asset Protection Manager is responsible for supporting global field and
corporate operations execution of asset protection processes. This role has
analysis-based responsibilities as well as investigation and recovery of losses
within an assigned Region...
Region Asset Protection Manager: Fresco y Mas Banner
Miami, FL - posted
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups’ response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
Store Loss Prevention Manager
Tacoma, WA - posted
Store Loss Prevention Managers are responsible for leading Loss Prevention
functions within a specific location and for partnering with Store Operations in
an effort to prevent company loss. You will be responsible for driving company
objectives in profit and loss control, sales performance, customer satisfaction,
and shrink results...
Manager, Regional Loss Prevention
Minneapolis, MN -
posted April 4
This position is responsible for managing all aspects of loss prevention for a
geographic area to reduce and control shortage and other financial losses in
124+ company stores. The coverage areas average $850+ million in sales
Corporate Risk Manager
Charlotte or Raleigh, NC - posted
Summary of Role and Responsibilities: Proactive approach to preventing
losses/injuries whether they are to our employees, third parties or customers
valuables. They include cash in transit, auto losses or injuries; Report all
incidents, claims and losses which may expose the company to financial losses
whether they are covered by insurance or not...
To apply to any of today's Featured Jobs,
In college Philosophy 101, they introduce the question "If a tree falls in the
woods and no one is there to hear it, does it make a sound?" My answer is yes,
but you've got to listen and hear it. Listening and hearing what they say is
oftentimes two entirely different functions that most of us don't do on a daily
basis, if ever. One of the keys to success is listening and hearing what people
say and don't say. It's not just the words, it's the meaning and the intention
behind what everyone says in every conversation or interview. Listening is the
key and hearing is the lock the key fits into. If you expect to lead a group or
land that perfect job, you've got to listen and hear what they're saying in
order to respond, influence and truly make a difference.
Just a Thought,
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