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May's Moving Ups

41 New Senior LP's - 19 Appointments - 22 Promotions

3xLOGIC named Joel Dombovy Regional Sales Manager (RSM) in the Northwest
3xLOGIC named Jake Franklin Regional Sales Manager for the Mid-Atlantic
7-Eleven promoted Timothy Hall to Director of Asset Protection
ADT named Bob Kupbens President, Innovation and New Business
Amazon promoted Henry Johnson, CFI to Senior Manager, Logistics Loss Prevention
APG Cash Drawer named Philip Oyos Business Development Manager
Astreya named Andrew Crosby, CFI Director of Loss Control and Compliance
Axis Communications named Robert Moore Director of Marketing
CAP Index named Walter Palmer, CFI Executive Vice President
Checkpoint Systems promoted Frank Panebianco to Vice President Sales ICS, NA
City Furniture named Michael Segreto Corporate Fraud Prevention Manager
CONTROLTEK named Balbir Tulshi Vice President of Finance
Cosentino's Food Stores named Corey Freeman, CFI Director of Loss Prevention
CWG named Phil DeGorter Director of Loss Prevention
The Decurion Company named Steven Bedi named Director AP
Dynamark Monitoring Inc. named Rich Cowan Vice President of Sales for the Western Region of the USA
EPIC Risk Solutions promoted Dennis Lonergan, CFI to Vice President, Asset Protection
Facebook promoted Jason Jones to Global Security Area Manager
FaceFirst Face Recognition Software named Dyan Clancy named Executive Sales Director
Nordstrom promoted Mike Triesch to Director Business Resiliency and Operations
The Home Depot promoted Rory Stallard to Sr. Manager - AP Investigations
The Home Depot promoted Chris Carrillo to Corporate Manager - Investigations
The Home Depot promoted Kelly Harrington to Sr. Manager - AP Investigations
The Home Depot promoted Kyle Penoyer promoted to Senior Manager - AP Investigations
The Home Depot promoted Benjamin Schwartz to Corporate Manager - AP Investigations
The Home Depot promoted Sean Browne to Corporate Manager - Organized Retail Crime (Northern Division)
The Home Depot promoted Stephen Prettyman to Corporate Manager of Investigations
The Home Depot promoted Thomas Hacker to Director of Visual Merchandising
Kum & Go named Britt Davidson, CFI Director of Risk Management
PACOM named Jennifer Joyce Marketing Manager
Saks Fifth Avenue promoted Sean Staron to Asset Protection Director
Sony Electronics promoted Dan Nesselroth, CFI to Senior Investigator, Corporate Security
Stage Stores promoted Bryan LeFebvre to Group Manager, Corporate Asset Protection
US Foods promoted Casey Wright to Vice President, Operations
Verizon named James Stanek Sr. Corporate Security Investigator
Walmart named Sara Mortimore to VP of Global Food Safety Compliance
Walmart promoted Bob Higgins to Director - Intelligent Retail Lab
Walmart promoted Kyle Haynes to Director of Global Investigations - Technology Investigations
Walmart promoted Brian Lux to Director, US Corporate Investigations
Walmart promoted Gerald Corson III to Senior Director Infosec
Warby Parker named Chris Hinger Director of Loss Prevention and Corporate Security
 

See All the Executives 'Moving Up' Here   

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Last week's #1 article --

A Must Read for All LP/AP Executives
One Secret to Costco's Success: A Tight Rein on Shoplifting
Ahead of Costco's earnings report later this week, it's worth noting that one of the secrets to the warehouse club's financial success has been to keep shoplifting to a bare minimum.

The company's shrinkage, or shrink, the catchall industry term for merchandise lost to shoplifting and employee theft, as well as damage or cashier errors, is just 0.11% to 0.12% of sales, against a 1% to 2% average in the retail industry.

Costco Wholesale (ticker COST) may have the lowest shrinkage of any major retailer-although few provide specific figures. Costco's performance is important because the company has rock-bottom profit margins-a critical element in the value proposition for its 53 million members.

Shrinkage comes up periodically as an issue for retailers as it did on last week's J.C. Penney (JCP) earnings conference call. The struggling department-store retailer said it's making progress on combatting the problem.
 
"We have taken immediate action to improve shrink and are beginning to see improved results on recent technology investments and staffing adjustments," said the company's chief financial officer, Bill Wafford. He said that "security tag implementations" have led to a "20% reduction in shrink dollars in their respective areas."

Editor's Note: The founder had taken great pride in their shrink numbers over the years in a number of articles. From saying they lock up all the expensive items like jewelry and closely monitor the entrances and exits with their door greeters checking receipts. Leaving each store manager accountable for their own business operation. But when you have every members home address and identification what would you expect. Other than internal theft, reduced external theft, and probably very little ORC. It's more about store design, bulk merchandise, and environment. As they virtually eliminate electronics theft and grab and runs. barrons.com

Bingeing vs. Changing

Well, Netflix did it again. If you haven’t seen it yet, the latest film to drop on the streaming service is When They See Us, a 4-part series that highlights the infamous case of the exonerated “Central Park 5”. True-crime series have always been a popular genre, but in the recent years many of the most watched documentaries involve cases of wrongful convictions and false confessions. Making a Murderer was one that captivated viewers globally on this issue followed by others such as The Confession Tapes, Innocent Man and now When They See Us. As professionals in the investigative world, regardless of case-type, it’s important that we learn lessons from each of these examples. Truth be told, it’s easy to watch something on TV and forget the reality of what occurred. The challenge I have for viewers of these films or docuseries is to take the 4-hour binge session and turn it into application.

Read more here.

Checkers Breach Underscores Continued POS Dangers
Attackers compromised and installed point-of-sale (POS) malware on devices at more than 100 stores in the Checkers and Rally's restaurant chain, allowing them to collect payment-card information from customers for months — and, in some cases, years, the company said in a statement released this week.

The attack highlights how POS devices continue to be a viable target for cybercriminals if the merchant, hardware maker, and payment services provider have not all adopted the Europay-Mastercard-Visa (EMV) security standard. While EMV is an effective defense against most payment device malware, many retailers have not upgraded to hardware that is EMV-capable, says Josh Platt, principal threat researcher at Flashpoint.

"Businesses are not required to upgrade their POS terminals," he says. "Unfortunately, it seems many businesses are still not EMV-compliant and will thus continue to be more susceptible to suffering losses in these situations until they become compliant."

Merchants are quickly adopting devices that comply with the EMV security specification, but almost half of transactions were not protected: In 2018, 54% of card-present transactions used EMV, up from 41% the prior year, according to EMV Co., the organization promoting and managing the specification.

POS terminals that use EMV technology encrypt and tokenize credit card information, preventing malware on the card reader from intercepting the data. As retailers have adopted the EMV security standard, attacks at the point of sale have become less common.

Yet the hardware is not inexpensive, and that has slowed adoption, which puts customers' information at risk, Flashpoint's Platt says. darkreading.com

8th Circ. Axes Last Of SuperValu, Albertsons Breach Suit
The Eighth Circuit on Friday dealt a final blow to multidistrict litigation over a pair of data breaches that hit grocery stores operated by SuperValu and Albertsons, ruling that the lone remaining plaintiff had failed to allege any monetary loss or that SuperValu had a duty to protect his credit card information from criminal hackers.

The new published decision marks the second time that the Eighth Circuit has weighed in on the dispute. In the first go around, two of the three circuit judges who signed onto Friday's decision found that the threat of future identity theft was not enough of an injury to give standing to 15 of the 16 named plaintiffs and affirmed the toss of all the claims except the ones put forth by David Holmes, who shopped at a SuperValu Inc.-owned store in Illinois. law360.com

How to establish your business’s risk tolerance
Knowing your business risk appetite allows you to align security efforts to the business needs, prioritizing resources and spending on those areas where organizational leaders have the least appetite for risk.

Every organization in operation today faces a barrage of risks – from cyberattacks aimed at stealing data to geopolitical threats that could disrupt operations. Yet security experts say executives at many organizations don’t know which specific risks pose the greatest threats to their business’s survival, which would wound them, and which could cause mere operational hiccups.

Sure, large companies with chief risk officers and an entire risk department can identify, classify, mitigate and monitor risks. Organizations in highly regulated industries also tend to have highly mature risk management practices. Most others, however, are much further down the maturity scale.

“The average company deals with risk ad hoc. It’s just done by gut,” said Candy Alexander, a veteran security executive now serving as president of ISSA International, a nonprofit international association for information security professionals.

“Risk is something that could potentially introduce harm or a negative aspect to the business,” Alexander says. “So you should know that if something were to happen, how much of an impact that would have on your organization. You need to know what your risk appetite is, or where you position yourself on risk, what’s your threshold.” csoonline.com

PPS Releases Energy Cap, Canned Beverage Theft Solution

Swansboro, NC (June 3, 2019) – Product Protection Solutions, Inc., a leading supplier of loss prevention technologies and solutions, has launched an innovative new product: the Keepsafe™ Energy Cap. The PPS Keepsafe™ Energy Cap is a unique security device designed to protect one of the most popular shrink items on the market. By physically protecting the products and covering the top of the cans, the Energy Cap denies contents to potential thieves. In addition, through the device’s innovative design, customer visibility and accessibility are not obstructed. Beverage solutions can also be used with or without Electronic Article Surveillance systems, allowing you increased flexibility.

Canned beverages consistently remain a top 10 most stolen retail item. According to Forbes, “retailers lose 1.33% of sales to inventory shrink, costing the U.S. retail economy $46.8B in 2017.” Targeting items of lower price, thieves operate under the guise that they aren’t committing a real crime. In many cases, canned beverages are consumed while still inside the store and empty cans are left behind. Canned beverage shrink adds up to millions in losses for retailers. Preventing theft of canned beverages is essential for reducing overall shrink and keeping merchandise prices low for customers.

“The Keepsafe™ Energy Cap is a simple, but effective solution,” says PPS CEO, Christopher Cox. “We wanted to introduce a solution that is simple to apply, but highly resistant to would-be thieves, ensuring a rapid ROI for the retailer. It’s about making product available and accessible to the consumer, while also protecting the retailer’s bottom line.”

The Keepsafe™ Energy Cap:

• Will protect canned beverages in 8.4, 12, or 16 ounce cans

• Can be used with or without Electronic Article Surveillance systems

• Integrates easily with existing RF and AM EAS systems and loss prevention programs

• Prevents the container from being opened without removal of Energy Cap or damage to product

• Individually marked with Small, Medium or Large to simplify installation

The PPS Keepsafe™ Energy Cap will be on display at NRF Protect in Anaheim, CA, June 11-13 in booth #587.

Contact PPS, or stop by during NRF, and let PPS deliver concierge loss prevention services to your organization.

Mankato, MN: Jewelry store employee charged $28,000 theft
Jordana Mckinney, was charged with felony theft Friday in Blue Earth County District Court. The manager of a jewelry store in the River Hills Mall reported Mckinney stole over $27,000 in jewelry and $500 during a five-month period. Mckinney admitted the thefts to a police officer, the charges said. She told authorities she got involved in an online get rich quick scheme and didn't know how to get herself out. She said she was selling the jewelry and sending the proceeds to someone online whom she knew only as “John” who was pressuring her. mankatofreepress.com

Athens, GA: Shoplifters target TJ Maxx and Victoria’s Secret from nearly $2,000 of merchandise

Denton, TX: Grab & Run thieves hit Ulta Beauty

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At first your career is comprised of daily achievements and struggles all pointing towards an annual review and hopefully an increase or a promotion that can be celebrated at home and shared with family and friends. Mid way thru, your career takes on a life in and of itself and the world becomes smaller with everything shared good, bad, and even non-truths with everyone. It's at this point that lights go on in your mind and the world appears right outside your door waiting and watching. What use to be instant responses now become hesitations. Decisions and actions, while influenced with experience, now become thought out critical moves open to instant interpretations and criticisms. At this point one must rely on your instinct and what you know to be true and right because indecision and hesitation is what gives birth to mistakes and failure. Every seasoned executive knows the path of failure and losing battles and they know as well that instinct, knowledge, effort, and doing what's right will ultimately rule the day.

"I merely won more than I lost" -- Mr. Goldwyn of MGM's, response to a writer's question on his death bed about what made him so successful.

Just a Thought,
Gus

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