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5/31/22 D-Ddaily.net
 

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In Case You Missed It


May's Moving Ups


21 New Senior LP's - 6 Promotions - 15 Appointments


Amazon promoted Howard Stone to Director, AMER Ops Security / LP
Amazon named Nick Barnett, FLO Sr. Manager of Ecommerce Risk, Investigations & Enforcement
Amazon promoted Angela Ebert, CFI to Experience & Technology Escalation Investigator
Amazon Web Services named Joseph Coleman Security Program Mgr, Infrastructure Data Centers
Amazon Web Services named Tiffany Wagner Data Center Physical Security Cluster Manager
Bed Bath & Beyond named Steven P. Palumbo CFI, CPP Senior Director - Security Operations for
Columbia Sportswear promoted Kevin Stone, CFI to Sr Mgr - LP Systems, Analytics, ORC & Investigations
CVS Health named Renee DeWolf, MSDS MBA CFE Lead Director - Asset Protection Analytics
Francesca's promoted Peter Warren, CFI to Director, Asset Protection
GameStop promoted Jenna Fread to Manager of OmniChannel Investigations
Goodwill North Central Texas named Jeffrey Marchese Director, Safety & Asset Protection
Interface Systems Appoints Brent Duncan as Chief Executive Officer
Johnson Controls Appoints Rodney Clark as Vice President and Chief Commercial Officer
Lugano Diamonds named Ruben Banuelos Director of Security
lululemon promoted Alberto Vanegas to Manager - Investigations & Intelligence
PHENIX Investigations named Bric' Shires LPC CFE CFI CCIP National Director
Prosegur USA named Ty Stafford New Group CEO
RaceTrac named Kelly Harrington Director of Asset Protection
The RC Group named Michael Staines, CFI Director of Loss Prevention
Securitas Group named Champa Patra Senior Manager
TJX Companies named Christian Latson, LPC, LPQ Senior Loss Prevention Program Specialist
 



Johnson Controls Appoints Rodney Clark as Vice President and Chief Commercial Officer
Johnson Controls, the global leader for smart, healthy and sustainable buildings, has named Rodney Clark as vice president and chief commercial officer, effective June 1, 2022. In this role, Clark will lead global sales excellence efforts across the company, replacing chief commercial officer, Brian Young who retired at the end of last year. Clark also will take on a portion of the role being transitioned from Michael Ellis, executive VP, chief customer and digital officer, who will retire at the end of the year.

Read more here


See All the Executives 'Moving Up' Here   

Submit Your New Corporate Hires/Promotions or New Position

 

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RFID's Retail Expansion


Inching Closer to Mass Retail RFID Adoption
RFID Industry Shows New Life

Last week’s RFID Journal LIVE! had a different vibe – one that says the technology is now seen as an important tool for improving business operations.

By Mark Roberti, Founder & Editor of RFID Journal

The radio frequency identification industry has seen numerous setbacks over the years. It was starting to gain momentum in 2008, and then the financial collapse caused many companies to pull the plug on projects. Then, the industry started coming back and patent lawsuits slapped on users, such as Walmart and John Deere, caused many companies to back away from the technology again. The industry was picking up a third time when the global pandemic hit. But last week’s RFID Journal LIVE! event showed that the pandemic has actually accelerated interest in adopting RFID and other Internet of Things (IoT) technologies.

The event was smaller than usual, because many overseas exhibitors and attendees were unable to participate. But there was tremendous energy and excitement that could be felt throughout the three three days. Attendees were extremely engaged and had clear ideas about what they want to do with the technology.

GS1 US and the Auburn RFID Lab host an invitation-only lunch for retailers and their suppliers each year. This year, we had some new faces (Apple and Amazon were notable). But the conversations were also interesting. I can share anything I heard as that is one of the ground rules of the lunch, but I can say the discussions were about rolling out the technology, not about whether RFID delivers value or not.

I spoke to one consultant who works with many different retailers, and he said: “It is amazing how many retailers are moving [rolling out RFID] all at once.” So, it’s not just Walmart and Nordstrom who are deploying RFID in stores. Other retailers are doing so as well. Justin Patton, director of the Auburn RFID Lab estimates that about 20 percent of all apparel is currently tagged. He believes that when it hits 35 percent or so, that will be the tipping point for all retailers to start using the technology.

Mass adoption of RFID in apparel retail is close, maybe a year or two (or three) away. From apparel, the technology will spread to automotive, electronics, health and beauty, sporting goods and other retail sectors. Mass adoption across all of retail will lead to lower prices and better products, which will propel adoption of RFID in other sectors. It’s an exciting time for the RFID industry. Let’s just hope something else doesn’t come along to slow its momentum. rfidjournal.com

Stay tuned this week for a full recap of RFID Journal LIVE!
 



The U.S. Crime Surge
The Retail Impact


America's Gun Violence Epidemic on Display Over Holiday Weekend

300+ Shootings, 130+ Killed Over Bloody Memorial Day Weekend
More Than 130 People Were Shot And Killed Nationwide This Weekend in 300+ Shooting Incidents Across the U.S.

“It’s important to recognize that people are dying every single day from gun violence that doesn’t make national headlines.”

A Memorial Day festival in Oklahoma. A house party in Philadelphia. A graduation celebration in Alabama. As Americans came together for the holiday weekend, the drumbeat of gun violence continued to shatter peace across the country.

While the shocking and deadly mass shootings in Uvalde, Texas, and Buffalo, New York were topics of conversation for many people at beach and backyard gatherings over the long weekend, hundreds of smaller shootings nationwide ended lives, injured bodies, and left families reeling.

In just a 72-hour span over Memorial Day weekend, there were more than 300 shooting incidents across the US, according to data tabulated by the Gun Violence Archive.

More than 130 people were killed
, including a 16-year-old girl and 21-year-old woman shot dead around 1 a.m. on Monday at a holiday party in Philadelphia’s Port Richmond neighborhood.

Many of the other shootings injured just one person. But some, like the gunfire that erupted on an interstate in southeast Las Vegas on Sunday afternoon, wounded as many as seven.

The murder of 19 children and two adults in their Texas classrooms last week caused widespread horror and opened the door for the first time in years to the prospect — however slim — of federal action on guns. But it has also put the country on edge.

Anti-gun violence advocates say they feel hopeful the fraught national mood may translate into political action, but they’re urging Americans and the media to be mindful of the violence that occurs in between the headline-grabbing mass shootings. buzzfeednews.com

More Coverage of Memorial Day Weekend Gun Violence

43 people, 8 killed shot in Chicago over Memorial Day weekend
12 Killed, 15 Injured During Memorial Day Weekend Shootings in Philadelphia
Seven people shot in NYC during Memorial Day weekend, two killed: cops
Baltimore, MD.: Four dead, including teen, in multiple weekend shootings
10 people shot in 10 shootings in 24 hours in Portland
1 killed, 8 wounded in shooting at Southern California party
Agency: 1 dead, 7 injured in Oklahoma festival shooting

The Push to Curb America's Gun Violence Epidemic
States rush toward new gun restrictions as Congress remains gridlocked
Congress failed to impose gun restrictions after the school massacres in Newtown, Connecticut, and Parkland, Florida, and there’s little confidence that 21 deaths at an elementary school in Uvalde, Texas, will change matters now. But states aren’t waiting.

In New Jersey, Gov. Phil Murphy urged lawmakers to advance firearms safety measures, including raising the age to 21 for purchases of long guns and exposing gun-makers to lawsuits.

In New York — where an 18-year-old in Buffalo was charged two weeks ago with committing a racist mass shooting — Gov. Kathy Hochul said she would seek to ban people under 21 from purchasing AR-15-style rifles.

And in California — where a politically motivated mass shooting erupted at a luncheon of older churchgoers this month — legislative leaders and Gov. Gavin Newsom fast-tracked tougher controls on firearms.

In Republican-controlled statehouses, however, the moves evoked an equal and opposite reaction. A day after Uvalde, rural conservatives in Pennsylvania and Michigan beat back Democratic attempts to force votes on long-blocked gun safety legislation.

New York and other states pursuing strict gun laws are, in many ways, hampered by the lack of a coherent gun policy from Congress and the flow of illegal firearms from states with looser laws. Research shows that gun crimes in states with tough restrictions are often committed with firearms from more permissive states. mercurynews.com  nytimes.com

RELATED: Senate Dem ‘hopeful’ Congress will pass bill to address mass shootings

39 Security Officers Killed in Active Shooter Events Since 2005
Dozens of Unarmed Security Officers Killed During Active Shooter Incidents

"Shots fired, shots fired! Multiple people have been shot!"

These have been the words of unarmed security officers during Active Shooter incidents across the country more than 88 times during the past nine years!

Security officers are gunned down every year at hotels, concerts, malls, grocery stores, and nightclubs during an active shooter bloodbath and are unable to defend themselves or protect others.

Since 2005, Private Officer International has collected the data and statistics involving private security and private law enforcement and has created a substantial database reflecting the tens of thousands of assaults, injuries, and deaths, including those that have occurred during true Active Shooter killings.

Since 2005 and including the data so far this year, 39 security officers have been killed during an Active Shooter incident and another 28 have been shot and critically wounded. There have been seven years where three or more security officers have been murdered during these violent attacks.

Of the thirty-nine security officers that were killed, we know of only five who were armed. People who wear uniforms and badges and whom many see as authority figures will always be targets for abuse, assaults, attacks, injuries, and death.

Each year, violent attacks and homicides of security personnel continue to climb and will continue to do so with no end in sight. Private Officer International is announcing June is Active Shooter Awareness and Training month.

We will offer FREE Active Shooter training for both unarmed and armed security and provide numerous free tools, insights from true experts, and a certificate for all who complete the training. This will be made available to anyone! privateofficer.org

Editorial: America needs a Memorial Day for gun-violence victims
 
Guns overtake cars as leading cause of death for U.S. youth

Canada introduces law to freeze handgun sales, ban look-alike toys


Another U.S. Epidemic: Growing Retail Crime & Violence

Retailers & Lawmakers Discuss Bill To Curb ORC
Cassidy, Durbin Meet With Major Retail CEOs To Discuss INFORM Consumers Act
U.S. Senators Bill Cassidy, M.D. (R-LA) and Dick Durbin (D-IL) met with several retail CEOs to discuss their Integrity, Notification, and Fairness in Online Retail Marketplaces for Consumers (INFORM Consumers) Act, which passed the House as part of the America COMPETES Act and is currently being conferenced with the Senate-passed U.S. Innovation and Competition Act (USICA).

The bipartisan legislation will combat the online sale of stolen, counterfeit, and dangerous consumer products by ensuring transparency of high-volume third-party sellers in online retail marketplaces. The Senators were joined by the CEOs of Home Depot, Target, Ulta Beauty, Walgreens, CVS, and Kroger.

Criminal organizations are attempting to trick consumers into buying counterfeit and hazardous products online,” said. Dr. Cassidy. “It was great to discuss our bipartisan solution to increase transparency and help consumers distinguish between genuine retailers and fraudsters with private sector leaders.”

“People deserve to know basic information about those who sell them consumer products online,” said Senator Durbin. “By providing appropriate verification and transparency of high-volume third party sellers, the INFORM Consumers Act will shine a light that will deter online sales of stolen, counterfeit, and unsafe goods and protect consumers. Today’s meeting was productive and I look forward to working with Senator Cassidy and our broad coalition of supporters to get this bill across the finish line.”

The INFORM Consumers Act would direct online retail marketplaces that include third-party sellers of consumer products to authenticate the identity of “high-volume third-party sellers,” which will help deter the online sale of counterfeit goods by anonymous sellers and prevent organized retail crime rings from stealing items from stores to resell those items in bulk online. The bill will also ensure that purchasers can obtain basic identification and contact information for high-volume third party sellers of consumer products on online marketplaces. cassidy.senate.gov

Retail Violence 'Escalating Exponentially'
Violence associated with property theft, shoplifting increasing, experts say
Experts say the violence associated with these shoplifting and theft crimes is escalating exponentially, with innocent people losing their lives over merchandise.

Adam Black a bystander at a Fairfield Township Walmart was shot and killed Thursday by Anthony Brown, who was accused of shoplifting. Captain Doug Lanier with Fairfield Township Police said it’s not worth it to intervene.

Retail theft has evolved though. Lisa Labruno, Senior Executive VP of retail operations with the Retail Industry Leaders Association, said it is no longer just a property crime like it used to be.

Retail theft is happening more frequently, as is the quantity of products being stolen daily, with losses exceeding $68 billion dollars a year in retail in the United States. But even more importantly, it’s getting more violent.

"It's getting more brazen, it's getting more violent, and you know that it’s caused in part by the lack of accountability that these criminal actors are being held to," Labruno said.

Labruno said many shoplifters feel it's a high reward, low risk crime because there's a lack of accountability. Online marketplaces are another contributor due to the anonymity in which criminal actors can sell stolen product.

"To see more and more theft, and more and more violence. Honest people are getting more and more frustrated and wanting to do something about it,” Labruno said. “And while we can appreciate the emotional investment in wanting to help stop it, it's just become too unsafe." wcpo.com

Eric Adams to address NYC crime with business elite

Op-Ed: Mayor Eric Adams’ loud promises to NYC businesses not kept

Las Cruces business leaders slam city leaders over property crime


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COVID Update

586.5M Vaccinations Given

US: 85.7M Cases - 1M Dead - 82.1M Recovered
Worldwide: 532.2M Cases - 6.3M Dead - 503.1M Recovered


Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 358  
Law Enforcement Officer Deaths: 774

*Red indicates change in total deaths


The Invisible COVID Wave
Why a Massive New Covid Wave Has Escaped the Data

Home testing and curbed state tracking efforts hold down closely watched infection totals, making it hard to shape coronavirus strategies

The U.S. has lost count of Covid cases. For the past two pandemic years, nearly everyone has obsessed over the daily number of reported Covid-19 infections.

A web search for “Covid” or “coronavirus” yields, as the first chart, the reported number of Covid-19 cases. The number is also the first item in the Centers for Disease Control and Prevention’s Covid data tracker. It is a statistic that is far off the actual number of coronavirus infections, and likely getting worse.

Today, there are abundant home tests that typically aren’t reported to health agencies, and thus never get included in case counts. State-run testing centers, which once fed case totals directly into the numbers, have been curtailed.

Pretty much everyone agrees we’re underestimating case counts,” said Keri Althoff, an epidemiology professor at Johns Hopkins University. “It makes it really hard to use those numbers to respond.” wsj.com

COVID Lockdowns Fueling Apple Factory Backlash
Apple factory’s Shanghai workers revolt over ‘draconian’ COVID-19 lockdowns
Worker unrest is on the rise at the Shanghai factory of a major supplier for Apple gadgets, with protests at times turning violent in response to draconian “COVID zero” lockdowns.

Workers at the Quanta Computer plant — which makes Apple’s MacBook laptops — have been under strict lockdown for nearly two months with limited supplies as the Chinese government takes drastic measures to keep production online despite a recent COVID-19 case surge.

But the fed-up employees – most of whom are low-wage earners – have reportedly started to revolt against the measures. The unrest has included violent confrontations involving hundreds of workers and the factory’s guards, as well as incidents in which employees have bypassed barriers to seek out basic supplies.

Tensions ran so high last weekend that a group of workers stormed a housing facility to confront Quanta’s Taiwanese managers. The incident led to a lengthy standoff as the workers demanded better pay and an end to the lockdown. Bloomberg reported on rising unrest at the plant, citing conversations with people familiar with the matter. The Quanta Computer facility manufacturers Apple MacBook laptops.

People are getting frustrated and tired of these controls,” one worker at the locked-down facility told Bloomberg. “That’s inevitable, especially when there is no timeline on when all this will end.” nypost.com

COVID Pulled People Out of Offices - Traffic Keeps Them Away
Dreaded Daily Commute to the City Is Keeping Offices Mostly Empty

Urban areas where people live closer to work have a higher return-to-office rate, WSJ analysis shows

The Covid-19 pandemic led to a surge in remote work, emptying out office towers as more people worked from home. Cities with longer commutes have taken the biggest economic hit, while urban areas where people live closer to work have a higher return-to-office rate, according to The Wall Street Journal’s analysis of U.S. Census Bureau data and building-access company Kastle Systems.

Recent polling of office workers supports the analysis. In a Gallup survey last summer, for example, 52% of those who want to work remotely listed avoiding commuting time as a top reason they don’t want to go to the office. Other common reasons, like well-being and flexibility, are also closely tied to the commute.

I think it is the biggest factor,” said Richard Florida, a professor at the University of Toronto’s Rotman School of Management and School of Cities. “Economists and psychologists have long said that a long commute is the most immiserating condition of daily life. So it makes sense that this is what people want to avoid.” wsj.com

As summer begins, US COVID-19 cases six times higher than last year

What restrictions were in place the last time COVID cases were so high

Shanghai moves toward ending 2-month COVID-19 lockdown


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Public Scraping Images Violating Data Privacy Globally
Countries Hit FRT Data Scraper Clearview AI With Fines Worldwide
The UK’s Information Commissioner’s Office announced it has fined facial recognition artificial intelligence company Clearview AI more than £7.5 million (nearly $10 million) for using images of people in the UK and elsewhere that were collected from social media to create a global online database that could be used for facial recognition. What’s more, the watchdog organization issued an enforcement notice, ordering the company to stop obtaining and using the personal data of UK residents that is publicly available on the internet, and to delete the data of UK residents from its systems.

Clearview AI has scraped more than 20 billion images of people’s faces and data from publicly available information on the internet including social media platforms without their consent.

It’s not the first time Clearview AI has run afoul of organizations policing data privacy. Data protection authorities in Italy, Australia, Canada, France, and German have also hit Clearview AI with fines. informationweek.com

RELATED: Tech Leaders Say Facial-Recognition Clampdown Will Spur Innovation

$44M Invoice Fraud & Cryptocurrency-Related Swindling Global Gang Busted in Hungary by Europol & Police
Five arrests in Hungary for money laundering across three continents
The Budapest Metropolitan Police (Budapesti Rendőr-főkapitányság), supported by Europol, dismantled a criminal organisation involved in money laundering and perpetrating fraud using administrative documents.

The action day on 9 May led to:

24 house searches in Budapest, in Pest County and in Szabolcs-Szatmár Bereg County
16 suspects apprehended and interrogated
5 arrests (pre-trial custody)
Seizures of funds in 32 countries across Europe, Australia and South America
Seizures including: one high-end vehicle, large quantities of electronic equipment, mobile phones and sim cards, data storage devices, payment cards, weapons and ammunitions, jewellery, pledge ticket for a value of about EUR 740 and the equivalent of more than EUR 120 000 cash in different currencies

About EUR 5 million identified as linked to criminal activities

The investigation uncovered that the members of the criminal network established a number of companies with no meaningful economic activities, and purchased others with the use of strawmen. The suspects opened bank accounts in the name of these companies to be used in a chain within a money laundering scheme. The bank accounts received transfers from other accounts based in different countries; these assets usually originated from invoice fraud or cryptocurrency-related swindling.

Estimated to be active since September 2020, the criminal network is suspected of laundering million euros of criminal proceeds. More than EUR 44 million has been received on accounts linked to the criminal group, while the criminal origin of a further EUR 5 million has already been identified.

The investigation uncovered 44 individuals involved in these criminal activities, 10 of which organised the activity, while 34 were acting as strawmen. Only connected with the scheme via recruiters, the strawmen were mainly involved with the money laundering process as opposed to the frauds committed outside of Hungary. europa.eu

See how Europol is tackling Organized Property Crime & Mobile Organized Crime Groups

Retail's Union Effort Continues
Apple Store Showdown: Inside the Battle for Union Representation

Weary from the pandemic and pressured by inflation, retail employees of the tech giant are holding votes on whether to unionize.

The exchanges cut to the heart of a contest with implications for some 272 Apple stores across the United States. Two decades after redefining retail with sleek architecture and concierge tech support, Apple is being confronted by the industry’s latest trend: organized labor.

Unionization has been on the rise at Starbucks, REI and Dollar General as employees feel the squeeze of inflation and tire of pandemic risks. The stresses unleashed by those forces also have roiled the tech sector, helping employees emboldened by a tight labor market win support for unions in the video game industry and at an Amazon warehouse on Staten Island.

Ms. Rhodes and colleagues were expected to be the first Apple store to vote on joining a union this Thursday. But late last week, they suspended the election. Apple stores in Towson, Md., and New York City’s Grand Central Terminal are still expected to hold votes in coming weeks, and more than two dozen more have expressed interest in organizing, union leaders say.

The labor movement has worried Apple executives, who strive to foster love for Apple among employees and customers. The unions could bring an end to 20 years of burnishing the Apple brand with cheerful salespeople hawking $1,000 phones. The company has suggested that they also have the potential to increase operating costs and hobble the introduction of new products. nytimes.com

Behind Retail's Formula Shortage
F.D.A. Chief Details ‘Shocking’ Conditions at Baby Formula Plant

Agency inspectors found a leaking roof, standing water and cracked production equipment before a facility shutdown that led to major shortages.

The Abbott Nutrition plant in Michigan that was shut down in February, sparking a widespread baby formula shortage crisis, had a leaking roof, water pooled on the floor and cracks in key production equipment that allowed bacteria to get in and persist, Dr. Robert Califf, the head of the Food and Drug Administration, told a House panel on Wednesday.

He detailed “egregiously unsanitary” conditions in the Sturgis, Mich., plant to lawmakers during a hearing, but he also acknowledged that his agency’s response was too slow in addressing problems at the plant.

That effort is expected to result in the plant reopening on June 4, Jonathon Hamilton, an Abbott spokesman, said, with some formula expected to begin rolling out June 20. Officials hope new shipments will reach store shelves within six to eight weeks, although resumption of full production at the plant will take longer. nytimes.com

Dozens of Sears Closures
71 Sears stores to close permanently nationwide

A once-expansive retailer is preparing to close dozens of its locations.

At least 71 Sears Hometown stores will be shutting their doors for good in the coming weeks, according to a report from Axios. A list of closing locations was posted on a message board, TheLayoff.com, and many stores have taken to Facebook to inform customers of their impending closure.

See the full list of closures here: fox44news.com

Workers vote to become first unionized Starbucks in Alabama
Starbucks has until later this week to file objections after workers at a shop in Birmingham became the first of the company’s outlets in Alabama to vote to organize

Ulta shoppers not feeling inflation yet

Camera-Shy: What to Do About Employees Who Disengage on Zoom


Quarterly Results

Ulta Beauty Q1 comp's up 18%, net sales up 21%

American Eagle Q1 Aerie sales up 8%, A&E sales down 6%, digital sales down 6%, net revenue up 2%

Gap Q1 comp sales down 14%, store sales declined 10%, Online sales down 17%, net sales down 13%
   Old Navy Q1 comparable down 22%, net sales down 19%
   Gap Q1 Global & North America comp's both down 11%, net sales down 11%
   Banana Republic Q1 comp's up 27%, net sales up 24%
   Athleta Q1 comp's down 7%, net sales up 4%

Hibbett Q1 comp's down 18.9%, e-commerce sales up 4.1%, net sales down 16.3%
 



Senior LP & AP Jobs Market

Director - Loss Prevention job posted for IAA Inc. in Westchester, IL
As our Director of Loss Prevention, you will be responsible for protecting the assets of IAA while achieving shortage and safety goals for assigned areas. Through effective Operations and Human Resources partnerships, the Director of Loss Prevention implements company-driven shortage solutions while providing regular direction and leadership to minimize operational shortages, mitigating theft and fraud, and maintain safe and secure environments at IAA. recruiting2.ultipro.com

Loss Prevention Director job posted for Rent One in St. Louis, MO
The Loss Prevention Director is on the front like of defense to identify and prevent theft of cash and merchandise. A great Loss Prevention Director is driven, has outstanding analytical skills, and isn't afraid to dig in and find the truth. This position is never boring and requires extensive travel throughout the nation's heartland. Responsible for the investigation and detection of coworker and vendor activity that would cause a loss to Company assets. shoprentone.itnhire.com
 



Last week's #1 article --

FDA details problems at plant behind recalled baby formula



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Agilence Delivers an Average 3318% Annual Return on Investment for Customers

Drive Research Finds Loss Prevention Analytics Investments with Agilence are Paid Back in 38 Days on Average


MOUNT LAUREL, N.J.
-- Drive Research today published a report that finds Agilence, the leader in Loss Prevention Analytics, delivers an average of 3318% Return on Investment (ROI) for its customers, with an average payback period of 38 days.

"Reducing loss is an ongoing struggle for retail and restaurant brands," says Agilence CEO Russ Hawkins. "But these results are a testament to the quantifiable value we are providing to our customers. They are experiencing benefits extremely quickly and can sustain those results over time."

Drive Research interviewed 10 Agilence customers for their research. Key tangible benefits reported by those customers include:

Reduction in preventable losses - Using insights uncovered in Agilence, customers have reduced shrink, fraud, and margin eroding operational issues valued between $100,000 to $18.5 million annually.

Reporting and analytics efficiencies - Simplifying reports to reduce analysis and investigation times saves tens to hundreds of thousands of dollars annually.

Increased sales and promotional effectiveness - Increasing revenue by optimizing upsell strategies, identifying out-of-policy discounts, or fine-tuning promotions for profitability adds tens of thousands of dollars to $6.5 million to the business annually.

Improved inventory reporting - Accounting for lost or damaged goods, preventing out-of-stocks, and avoiding waste saves Agilence customers tens of thousands to hundreds of thousands of dollars annually.

Employee performance monitoring - Identifying training opportunities, optimizing processes for efficiency, and identifying instances of employee theft have saved $250,000 - $6.5 million annually.

About Agilence

Agilence is the leader in loss prevention analytics, helping prominent retail, restaurant, and grocery companies increase their profit margins by reducing preventable loss. Agilence specializes in uniting digital and physical transactions to help innovative loss prevention teams tackle preventable loss in all its forms - in the store, online, and at the corporate office. Every day, Agilence analyzes over 24 million transactions for our customers, transforming data into insights, and insights into actions.

To learn more about Agilence, visit https://www.agilenceinc.com/.


 

 

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$568 Million Transnational Cybercrime Enterprise
Man Sentenced for Transnational Cybercrime Enterprise
A New York man was sentenced Wednesday to four years in prison for purchasing stolen or compromised credit cards and assisting other members of the Infraud Organization in monetizing their fraudulent activity.

The Infraud Organization, a transnational cybercrime enterprise engaged in the mass acquisition and sale of fraud-related goods and services, including stolen identities, compromised credit card data, computer malware, and other contraband. According to court documents, the enterprise boasted over 10,000 members at its peak and operated for more than seven years under the slogan “In Fraud We Trust.” The Infraud Organization is responsible for the purchase and sale of over four million stolen credit and debit card numbers. This scheme cost victims more than $568 million dollars.

John Telusma, 37, aka Peterelliot, of Brooklyn, pleaded guilty in the District of Nevada to one count of racketeering conspiracy on Oct. 13, 2021. According to court documents, the defendant joined the Infraud Organization in August 2011, maintaining his membership for five and a half years. Telusma was among the most prolific and active members of the Infraud Organization, purchasing and fraudulently using compromised credit card numbers for his own personal gain.

Telusma is the 14th defendant to be held accountable for his role in the Infraud scheme. justice.gov

$4.3B in Business Email Compromise Losses
FBI: 2021 Business Email Compromise Losses Hit $4.3 Billion
The latest edition of the ISMG Security Report discusses how the leader of a "transnational cybercrime syndicate" has been arrested in Nigeria, according to Interpol. It also shares updates on U.S. privacy laws and how we can improve collaboration as an industry.

In this report, you'll hear:

ISMG's Mathew Schwartz discuss how police in Nigeria this week announced the arrest of a man who's been charged with running a criminal syndicate tied to massive business email compromise and phishing campaigns;

Attorney Lisa Sotto share updates on changes to U.S. privacy laws;

Former federal CISO Grant Schneider on how we as an industry can improve collaboration and information sharing.

The ISMG Security Report appears weekly on this and other ISMG websites. Don't miss the May 12 and May 20 editions, which respectively discuss lessons for cybersecurity leaders from the Russia-Ukraine war and the big changes to the ransomware ecosystem since Colonial Pipeline. govinfosecurity.com

Businesses Need Streamlined Cybersecurity Approach
By streamlining compliance, companies can focus more on security
A-LIGN released its 2022 Compliance Benchmark Report, highlighting the concern over increased threat of ransomware attacks and the need for organizations to adopt a more streamlined approach to their compliance requirements.
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C-suite executives are placing more and more importance on the value of compliance programs to drive a growth mindset in their organizations as well as a culture of security best practices. By streamlining compliance, companies have more cycles to focus on core security issues along with a tighter handle on the critical security controls necessary to prevent ransomware and implement zero trust.”

Central to the report’s key findings is the continued increase in the centralization and automation of compliance programs. The use of some form of software during audits and assessments is up to 72% from 25% in 2021. Yet, 85% of respondents are still routinely conducting two or more audits annually with a staggering majority using multiple auditors. As companies look to continue streamlining their compliance programs, consolidation is a major theme.

Also telling were the reasons driving compliance activities. The largest number of respondents stated that they needed to show compliance due to customer requests to gain new business. Close behind, the second most common driving factor was attributed to C-level and board security compliance mandates. helpnetsecurity.com

Blockchain for Access Control Systems: NIST IR 8403
NIST has published NIST Internal Report (NIST IR) 8403, Blockchain for Access Control Systems. Protecting system resources against unauthorized access is the primary objective of an access control system. As information systems rapidly evolve, the need for advanced access control mechanisms that support decentralization, scalability, and trust – all major challenges for traditional mechanisms – has grown.

Blockchain technology offers high confidence and tamper resistance implemented in a distributed fashion without a central authority, which means that it can be a trustable alternative for enforcing access control policies. This document presents analyses of blockchain access control systems from the perspectives of properties, components, architectures, and model supports, as well as discussions on considerations for implementation. content.govdelivery.com

How confident are CISOs about their security posture?
While the world’s CISOs spent 2021 coming to terms with new ways of working, many now feel much more in control of their environment: 48% feel that their organization is at risk of suffering a material cyber attack in the next 12 months, down from 64% last year. helpnetsecurity.com

Cryptocurrency Companies to Remain in U.S. Law Enforcement Crosshairs
Officials with the U.S. Justice Department and Commodity Futures Trading Commission say they will continue to home in on crypto

Twitter Agrees With DOJ And FTC To Pay $150M Civil Penalty And To Implement Comprehensive Compliance Program To Resolve Alleged Data Privacy Violations

It's Time to Get Serious about Supply Chain Security

Chaos ransomware explained: A rapidly evolving threat


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Google Takes Aim at Amazon
Google Takes Yet Another Run at E-Commerce—and Amazon

The search giant abandoned plans to mimic the Seattle-based leviathan and has reset its shopping strategy around search and ads.

Google executive Prabhakar Raghavan recently had an issue with his rose bushes. His wife took a photo of the plants on her phone, uploaded the image to Google, identified the culprit and followed a link for a fungicide. Then she bought it.

A seamless transaction that didn’t involve typing into a search bar, it was a real-life test of sorts for Raghavan’s strategic vision. A senior vice president responsible for most of Google’s largest services—search, maps, advertising and more—the 61-year-old executive is determined to crack e-commerce, a market projected to hit $2.27 trillion in 2025 that the Alphabet Inc. division has tried and failed to figure out many times before.

In the past, Google has tried emulating Amazon.com Inc.’s online retail and delivery services, with little luck. Now, under Raghavan, the search giant is positioning itself as a kind of anti-Amazon, a free marketplace for merchants and Amazon rivals that’s designed to get consumers more comfortable shopping with Google.

Earlier this month, at Google’s I/O software conference, Raghavan and his deputies demonstrated new features they hope will achieve that end, including one that lets visitors use photos to search for nearby retail products or find any item in the physical world with the click of a camera. And on Tuesday, the company unveiled a feature that lets people go from merchant listings on Google search to their checkout pages in one click. Raghavan hopes the various initiatives will persuade millions of people to click buy, prompting sellers to purchase many more Google ads.

For Amazon, which built a booming business by essentially renting its digital real estate to small sellers, the risk is that Google could give those brands a pathway to thriving outside its marketplace. That in turn could force the Seattle-based company to more aggressively court sellers with discounts on fees, advertising or logistics services. bloomberg.com

New Victoria's Secret Online Marketplace
Victoria’s Secret launches online marketplace dominated by women-led brands
Victoria’s Secret on Thursday announced that it has launched an inclusive marketplace, available via VictoriasSecret.com and dubbed VS&Co-Lab, which “will showcase brands that align with its values of innovation and inclusivity.”

VS&Co-Lab features 19 brands, 75% of them founded, owned or led by women, according to an emailed press release.

Victoria’s Secret recently acquired minority stakes in two of the featured brands, For Love & Lemons and Frankies Bikinis. Others found on VS&Co-Lab include D+ lingerie brand Mindd and Nigerian-American designer Buki Ade’s BFyne swimwear. retaildive.com

Global Survey Finds 80% of Consumers Prefer Identity Verification Measures When Choosing Online Brands

Tech layoffs top 15k in brutal May


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New York, NY: NYC Dismantles Sophisticated Luxury Goods Theft Ring
Law enforcement announced the arrest of the suspected ringleader of a sophisticated theft ring of luxury goods from stores including Bloomingdale’s, Sephora and other retail outlets. The 41-member gang resold the stolen merchandise on Amazon and eBay. The ringleader, identified as Roni Rubinov, even signed a lease in 2019 on a warehouse in which he planned to open a kind of “department store” for stolen goods, the Mayor’s Office said Thursday. New York Attorney General Letitia James and New York City Mayor Eric Adams revealed the alleged scam at a press conference in Lower Manhattan, describing a “massive retail theft operation” in which a team fanned out across the city to steal merchandise from stores. The indictment includes charges of criminal possession of stolen property and money laundering. Today, my office busted a massive retail theft operation in New York City that allegedly stole millions of dollars in goods from stores and resold them for profit on eBay.@NYCMayor and I are cracking down on crime and protecting communities across New York. James and Adams said police seized more than $3.8 million in stolen property from Rubinov, citing more than 550 gift cards and cash. world-today-news.com

Los Angeles, CA: Brazen Sephora robbery shows thieves dumping products into garbage bags in front of shoppers
A brazen robbery at a store at a Cerritos mall was caught on camera, showing the thieves shoving products directly from the shelves into trash bags. The robbery happened around 9 p.m. Saturday night at the Sephora store in Los Cerritos Center. TikTok user Jessica Ortiz caught the whole thing on video. In her TikTok, captions read, "I was just trying to pick out a concealer then heard a BANG." The video shows three people, all wearing hooded sweatshirts, dumping products off the shelves and into garbage bags, in front of employees and shoppers. According to the Los Angeles County Sheriff's Department's Cerritos Station, the department got calls for multiple robberies in the mall Saturday night. The first robbery happened in a Forever 21 store, then the Sephora, according to authorities, but Sephora apparently hadn't yet filed a police report. foxla.com

Agents Break Up Suspected $10 Million Arizona-To-California Bottle and Can Recycling Fraud Scheme
Six people face felony recycling fraud and grand theft charges connected to a suspected multi-state scheme to defraud California’s Beverage Container Recycling Program. Investigators believe the suspects illegally smuggled over nine tons of empty bottles and cans from Arizona to the Los Angeles area to fraudulently redeem recycling deposits. Since consumers outside of California do not pay California Redemption Value (CRV) deposits on beverage purchases, those containers are not eligible for CRV redemption.

“CalRecycle works alongside our partners at the Department of Justice to root out fraud and safeguard the program that helped California recycle 454 billion bottles and cans and reduce trash pollution across the state,” CalRecycle Director Rachel Machi Wagoner said. “Beverage deposits belong to Californians and the state will continue to actively protect these funds.”

“When individuals skirt California’s recycling laws, California consumers are hurt in the process,” said Attorney General Bonta. “The California Redemption program is an important tool in our efforts to encourage recycling, reduce waste, and address climate change. My office will continue to fiercely defend California’s programs and resources — and we will hold bad actors who defraud our state accountable.”

The California Department of Justice’s Division of Law Enforcement, with technical assistance from CalRecycle, uncovered evidence of a multi-state recycling fraud ring over the course of a roughly six-month investigation. The suspects allegedly brought truckloads of aluminum cans and plastic bottles from Arizona to Los Angeles area recycling centers to illegally redeem more than $10 million in CRV deposits. goldrushcam.com

Albuquerque, NM: Police bust so-called “organized retail crime”
An ongoing operation for the last year has police and special agents in the Albuquerque-metro area targeting shoplifters who, in many cases, are accused of doing more than just stealing high-dollar items from stores. Lead by the New Mexico Attorney General, the crackdown is targeting what authorities call “organized retail crime.” KRQE News 13 Investigative Reporter Ann Pierret recently looked into the work APD, the AG and other local agencies are doing to stop shoplifters, or suspects that authorities say are often involved in other crimes. From video captured in a ride-along with law enforcement, Ann’s investigation gives viewers an up-close look at the work special agents are taking part in. krqe.com

Glynn County, GA: Three Men pull gift card scam at Sam’s Club
Glynn County police are warning the public to be aware of cons after a cashier at Sam's Club in Brunswick was flimflamed out of thousands of dollars. Three men talking fast in international accents bamboozled a cashier out of several thousand dollars in a topsy-turvy gift card scam, Glynn County police said. The con job included a phony Pennsylvania driver's license, which was registered to a deceased woman, police said. The crooks apparently went through the motions of buying gift cards from Sam's Club, only to seek a refund of the cash they used to purchase them, police said. The cash refund ended up a wash, but the convoluted transaction was apparently just a smoke screen for the real racket, according to the police report. Only afterward did a manager realize the cards had been activated before they were returned. The men used a cell phone to snap photos of the gift card numbers before returning them. The manager "immediately checked the balances on the gift cards and determined all had been reduced to a balance of zero" by the con men, but it was too late, the police report said. news.yahoo.com

Nassau County, NY: Group targeting women in grocery stores
A crime ring in Nassau County is targeting women, and now the Sheriff’s Office is trying to get the word out before it’s too late. At least five people are involved. Ten different agencies in Florida and Georgia are involved in the investigations, with over 30 incidents reported so far. “There is an organized ring operating throughout the state of Florida and sometimes even as far north as Georgia.”, said Nassau County Detective Ivan Pinkston. It’s a subtle, nearly impossible to notice immediately crime: pick pocketing. news.yahoo.com

New York, NY: ‘Professional booster’ with 108 arrests shoplifted from same UES store 10 times
A woman who dubbed herself a “professional booster” after she was nabbed for shoplifting earlier this year has been arrested again — for allegedly robbing the same Manhattan drug store 10 times, police said. Michelle Mckelley, 42, now has 108 arrests under her belt following her latest bust Wednesday, when she was charged with 10 separate petty larcenies from the Rite Aid at Second Avenue and East 96th Street, cops and a police source said. “She has 108 arrests!” the Manhattan cop exclaimed. “What are they waiting for 200 arrests to hold her? When does it stop? It’s making a mockery of the system.” nypost.com

Calverton, NY: Woman stole items from Saks outlet, gave police false name, charged with $3,000 grand larceny

Memphis, TN: Shoplifters walk out of dollar store with $800 in laundry detergent


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Shootings & Deaths

Fairfield Township, OH: LP Officer Shot, Killed by Walmart Shoplifter
The man who was shot and killed inside a Fairfield Township Walmart is being remembered as a hero. Adam Lee Black was fatally shot Thursday night. Investigators say a Walmart employee and other customers confronted the suspect, Anthony Brown, who was alleged to have been shoplifting in the electronics section. Brown opened fire and killed Black and also injured an employee. According to Black’s family, he was a security guard. They say he sprung into action when he saw someone in need. His mother says he died doing what he passionate about. "It's like the minute you do something right and get on the best path somebody steals it from you," his mother Shirley Damron said. She says her son had just moved to Hamilton with his fiancee and was expecting a child. "I was so proud of the man that he become because he worked so hard to get there,” she said. "I want to be assured that this man Anthony Brown will never forget my son,” Damron said. “You took my sons life. I hope he will never be allowed to walk the street again.” Brown was already out on bond for a pending robbery case. A GOFUNDME account has been set up to help with funeral expenses. wcpo.com

Orlando, FL: Police identify man who died in officer-involved shooting near Mall at Millenia
A 19-year-old man was killed in an officer-involved shooting near the Mall at Millenia on Saturday night. An off-duty police officer was working extra duty at Mall at Millenia, near Millenia Boulevard and Conroy Road, when a man was asked to leave through a Neiman Marcus store around 7:12 p.m. The suspect, who was identified as Sebastian Sepulveda Roman, pulled out a gun and fired once outside of the mall, OPD says. The off-duty officer initiated a foot pursuit and called for backup. According to the police department, the officer did not discharge his weapon when initially shot at outside of the mall. An on-duty officer in a patrol car caught up to the suspect outside an Olive Garden restaurant across from the mall, Chief Orlando Rolón said. Roman and police exchanged gunfire in the restaurant's parking lot, according to Rolón. Roman suffered a gunshot wound while between cars. "We don't know at this point whether our shots were the ones responsible for the death of this individual or whether he shot himself or whether when he fell — because he fell between some cars — whether he injured himself to the extent that he may have actually sustained a fatal injury," Rolón said. The gun used by Roman was recovered at the scene. He was pronounced dead after being rushed to the hospital. wesh.com

Pierce County, WA: Family of mother killed at 7-Eleven asks shooter to turn themselves in
The family of a mother killed by gunfire has a message for her killer – turn yourself in. According to the Pierce County Sheriff’s Department, Angelina Palmer was shot and killed last Thursday at a Spanaway gas station. Investigators say Palmer was an innocent bystander caught in the middle of an altercation between people in two different vehicles. The 39-year-old woman leaves behind nine children. “It had nothing to do with her. The whole shooting, the incident, she didn’t know who those people were, she just happened to get caught up in – by walking into a 7/11 store,” Willard Palmer said. king5.com

North Charleston, SC: Suspect in North Charleston mattress store murder arrested
A man has been arrested in connection to yesterday's murder at a mattress store on Rivers Avenue. Taylin Greene, 26, is accused of killing Richard Rios Rivera on Thursday at the Mattress Deals! store. Greene allegedly shot Rivera during a robbery. Charleston Police arrested Greene after another armed robbery after midnight on May 27. Police say he robbed a Circle K on Sam Rittenburg. He was located and arrested around 8 a.m. this morning. fox28media.com

Orange Park, FL: 1 dead, 1 injured in double shooting at Orange Park Gas Station
One person was killed and another was wounded Saturday in a double shooting at a Chevron gas station on Park Avenue, police said. Officers with the Orange Park Police Department responded Saturday afternoon to the reported shooting on Park Avenue. Witnesses told News4JAX the shooting began as an argument and that a man fatally shot another man in self-defense. The Orange Park Police Department in a tweet on Saturday night said that the shooter surrendered his weapon and is cooperating with police. No further charges have yet to be filed, police said. news4jax.com

Henderson, SC: Gas station shootout caught on camera
Surveillance videos recorded over the weekend at a gas station show a shootout involving multiple shooters. The Henderson Police Department said it has identified several people in the video, but neighbors are still rattled after Saturday afternoon’s shootout just outside of Gate City Foods. Police said one man had minor injuries to his feet from the shooting, which lasted about 20 seconds. Bullets pierced through gas station windows and hit the North Henderson Heights apartments across the street. Video shows two cars and an SUV at the pumps. A man wearing a blue jacket gets out of the white car and heads towards the store. The video shows a long gun tucked in his pants. The gunfire begins as he gets close to the store. Henderson Police Chief Marcus Barrow said officers have warrants for multiple people, but did not say whether they’ve made an arrest. wral.com

Macon, GA: Two shot during attempted robbery at local restaurant
The Bibb County Sheriff’s Office is investigating an attempted commercial armed robbery, at the America Faves and Mo. The incident took place at around 10:15 p.m., Monday night It was reported that a masked male wearing dark clothing, entered the store, and brandished a firearm. He jumped over the counter and demanded money from the cash register. The store’s manager, who was also armed with a handgun, saw what was taking place and ran towards the robber's location. He confronted the masked male and got into a physical altercation with the male robber. Another store employee came to the manager’s aid while the physical confrontation was taking place. During the altercation, the male robber was shot in the leg and the second store employee was shot in the shoulder. Both the male robber and the store employee were taken to the Atrium Health Navicent by ambulance and both are listed to be in stable condition. wgxa.tv

Phoenix, AZ: Police seek suspects in fatal shooting, jewelry smash-and-grab in Phoenix from 2020

Lancaster, SC: Suspect wanted after teen shot in chest at Lancaster convenience store

 



Robberies, Incidents & Thefts

Farmingdale, NY: Man stabs Farmingdale Walmart worker at store
Suffolk police said a man was in custody after stabbing an employee Monday night at a Farmingdale Walmart. The victim was treated for nonlife threatening injuries sustained in the attack, which took place about 6:30 p.m. at the Walmart located at 965 Broadhollow Rd, police said. A man who police did not immediately identify was arrested and charged with second-degree assault. Police did not immediately release a possible motive.
First Squad detectives are investigating. newsday.com

'Shots Fired' At Union Co. Jersey Gardens Mall Was A Prank
After reports that shots were fired at Jersey Gardens Mall in Elizabeth on Sunday afternoon, police said it was "some sort of prank," according to NJ.com. No shots were fired at the mall and the mall was not locked down, according to Elizabeth Police. Police told NJ.com that the incident was under investigation and few details were available. This false alarm came just days after the mass shooting that took place at Robb Elementary School in Ulvade Texas last Tuesday.  patch.com

Polk County, FL: Four Polk County men posed as law enforcement, committed armed robberies across Florida counties

Bronx, NY: Man attacked Duane Reade Security guard in the Bronx after attempting to steal merchandise

Lafayette, LA: Four Men Sentenced for Stealing Over 30 Firearms from Gun Dealer in Maurice, LA

Chicago, IL: Armored car driver who stole $537,000 worth of coins gets 2 years probation

New Orleans, LA: Orleans Parish Man Sentenced for Conspiracy to Commit Mail Fraud Offense; $178,000 restitution ordered

Oakland, CA: Search Continues For Arson Suspect Who Attacked West Oakland Furniture Store, $200,000 in damages

 

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C-Store – Vero Beach, FL – Armed Robbery
C-Store – Centerville, OH - Armed Robbery
C-Store – North Charlotte, SC – Armed Robbery
C-Store – Pasadena, TX – Robbery
Cellphone – Wheaton, IL – Armed Robbery
Dollar – Memphis, TN – Armed Robbery
Dollar – Columbus, GA – Armed Robbery
Dollar – Memphis, TN – Robbery
Dollar – Macon, GA – Robbery
Furniture – North Charlotte, SC – Armed Robbery / Emp killed
Gaming – Beaumont, TX – Armed Robbery
Gas Station – Sacramento, CA – Burglary
Grocery – Pasco, WA - Robbery
Hardware – Denver, NC – Robbery
Hardware – Charlotte Hall, MD – Robbery
Clothing – Los Angeles, CA – Robbery
Jewelry – Jackson, TN - Robbery
Jewelry – Salem, NC – Robbery
Jewelry – Queens, NY – Robbery
Jewelry – Oklahoma City, OK – Robbery
Jewelry- Jonesboro, AR – Robbery
Jewelry – Orlando, FL – Robbery
Jewelry - Tukwila, WA – Robbery
Liquor – Hackensack, NJ – Armed Robbery
Pharmacy – New York, NY – Robbery
Restaurant – Kimball Junction, UT - Burglary
Restaurant – Macon, GA – Armed Robbery / susp and clerk wounded
Sephora – Los Angeles, CA – Robbery
Walmart – Fairfield Township, OH – Armed Robbery/ LP Killed
7-Eleven – Fresno, CA – Armed Robbery                                                                                                            
               

Daily Totals:
• 28 robberies
• 2 burglaries
• 3 shootings
• 2 killed




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Handling the big question - Why did you leave? is the hardest of them all if, in fact, your departure was involuntary. Like Bum Phillips, the old Houston Oilers coach, once said at a luncheon I attended, "There's two types of coaches - those that have been fired and those who are waiting to be fired." And quite frankly he was almost dead-on as over 70% of executives will face involuntary departures from an employer during their career. The best position to take is one of absolute straightforwardness. Be open - be honest - and be reflective right from the beginning. But get it over quick and deal with it right at the beginning of the interview and don't make it a long-winded response. Certainly review it - rehearse it - make sure it answers the question. But get it out of the way and move on in your own mind. Look to the future and leave it behind you. 


Just a Thought,
Gus

 

 

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