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Tony Raab promoted to Director Regional Loss Prevention for Spencer Gifts
Tony has been with Spencer Gifts for nearly seven years, starting with the company in 2016 as Sr. Asset Protection Manager. Before his promotion to Director Regional Loss Prevention, he served as Associate Director of Loss Prevention for two years. Earlier in his career, he held LP roles with Nine West Group, Jones Retail Corporation, Jones Apparel Group, KB Toys, Bloomingdale's, Tiffany & Co., and Macy's. Congratulations, Tony!

Jenna Fread promoted to Senior Manager of OmniChannel Investigations for GameStop
Jenna has been with GameStop for more than four years, starting with the company in 2019 as Regional Loss Prevention Manager. Before her promotion to Senior Manager of OmniChannel Investigations, she served as Manager of OmniChannel Investigations. Prior to GameStop, she held LP roles with Beall's, Inc. and Kohl's Department Stores. Congratulations, Jenna!

See All the Executives 'Moving Up' Here   

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If your business is struggling with limited data analysis, inefficient processes, inadequate documentation, ineffective communication, or a lack of visibility, then this webinar is a must-attend. We'll also discuss the different types of incidents commonly tracked, including slip and falls, parking lot altercations, and ORC, as well as who should use incident tracking. By providing a centralized platform for incident tracking and management, real-time data analytics and reporting, and seamless integration with Agilence Analytics, Agilence Case Management enables companies to adopt a proactive and data-driven approach to incident management, resulting in reduced losses, improved operations, and greater profitability.

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D&D Daily Crime Report Makes National News

The D&D Daily's Retail Fatalities Report Featured in Business Insider
The national news outlet reported on crime, violence & fatalities in retail parking lots

Store parking lots have become hotbeds for crime — and retail workers are paying the ultimate price

Roughly half of all deaths one outlet recorded at retailers in early 2022 occurred in parking lots.

At least 80 people were killed in US retail parking lots in the first quarter of 2022, per the most recent data from the retail loss-prevention news site The D&D Daily. Those deaths accounted for 49% of fatalities on retailers' properties identified by the site, which tracks deaths using news reports.

Insider recently spoke with a dozen Walmart and Target workers about the most dangerous parts of their jobs. Many of them identified the parking lot as the place they felt most unsafe.

Retail stores' parking lots are the scene of both violence and accidents

Parking-lot violence is not uncommon, according to several workers and media reports. Shoppers and bystanders face hazards too: Within the past few weeks alone, a person was shot to death by a family member after an apparent fight in a Walmart parking lot in Forth Worth, Texas, per authorities. Only a day before, a bystander was shot in the neck when people began fighting in a Walmart parking lot in Oklahoma City, according to the police. And a California man said another Costco customer beat him bloody in a dispute over a parking space, though authorities declined to press charges.

Far more likely than being hit by fists or gunfire is the probability of being struck by a car, several retail workers told Insider.

Parking-lot dangers reflect broader societal problems

With hundreds of millions of shoppers visiting Walmart and Target's 6,400 combined US stores each week, the companies' parking lots serve as a microcosm of the dangers in the wider world, from physical violence to car crashes.

But while individual human behavior is difficult to control, parking lots can be redesigned to significantly improve pedestrian safety, according to analysis from the Robson Forensic civil-engineering expert Gordon Meth.

Editor's Note: While the Business Insider report referenced the D&D Daily's Q1 2022 Retail Violent Fatalities Report, showing 49% of retail fatalities occurring in parking lots, the Daily's more recent Q4 & 2022 Retail Violent Fatalities Report paints an even clearer picture about parking lot violence. According to that report, 53% of retail fatalities -- 366 in total -- took place in parking lots last year. The data makes it clear that parking lots remain a magnet for crime and violence.

Click here to read the Daily's full Q4 & 2022 Retail Violent Fatalities Report

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The U.S. Crime Surge
The Retail Impact

Mixed Response to NYC's Long-Awaited Retail Theft Crackdown

Critics Say NYC's Retail Theft Crackdown Doesn't Go Far Enough
“I don’t think they want to deal with [the problem] ... They are all afraid of the progressives.”

NYPD to keep list of serial shoplifters, as long-awaited NYC retail theft report released
The NYPD will keep a list of the city’s most persistent thieves to curb rampant shoplifting in the Big Apple, Mayor Eric Adams said Wednesday as the city unveiled its long-awaited city retail theft strategy plan.

The Precision Repeat Offender Program, or PROP, is one of a series of proposals laid out in the 33-page “Combating Retail Theft” report released Wednesday — months after Adams convened a Gracie Mansion summit on the problem last year and promised to find solutions.

The report focuses on intervention programs for first-time shoplifters and would-be offenders while also targeting the serial retail thieves responsible for most heists.

Despite the new programs, officials concede that there is still one obstacle in the way — lenient state laws that bar local prosecutors from locking up career crooks.

“I believe that in order for any type of substantive impact, any type of such an impact in regards to the retail steps would have to come from the legislature,” said state Assemblyman Michael Tannousis. R-Staten Island.

It would have to allow judges to be able to set bail on repeat offenders and increase their discretion,” he said. “And any type of plan that the mayor puts forth, although it may be well-intentioned, is going to be at a significant disadvantage because our judges do not have the discretion to be able to set bail, or detain someone that continuously commits these types of crimes.”

Retail thefts in New York City have spiked by 77% over the past five years, and have dipped only slightly so far this year despite more cops on the retail beat and prosecutors more focused on the issue.

Despite the initiatives and rhetoric at a press conference announcing the report on Wednesday, Adams did not seek funding for any of the retail theft programs before the state’s $229 billion budget was finalized — leaving some critics to question whether city officials are serious about tackling the issue.

“I don’t think they want to deal with it,” Brooklyn Assemblyman Alec Brook-Krasny told The Post. “They are all afraid of the progressives.

The Mixed Response from NYC's Retailers: 'Will It Work?'
New York City Retailers Question and Support New Retail Theft Strategy

From 2021 to 2022, New York City shoplifting complaints increased by 44 percent — the largest annual gain to date.

Will it work? That is one of the questions New York City retailers are asking in response to city officials’ plans to combat retail theft. New York City Mayor Eric Adams and other city officials on Wednesday mapped out a strategy that aims to curtail shoplifting, robberies and organized retail theft in the five boroughs.

As mentioned by Adams, CVS, Target and Duane Reade are among the retailers impacted by the crimes.

A Target spokesperson deferred comment Thursday to the New York State Retail Council, as did executives at the National Retail Federation. While several retailers praised support for nonviolent offenders suffering from poverty, homelessness or substance abuse, a few business owners noted that some of the proposed safety measures had already been incorporated by stores, including some that had been robbed this year.

The state retail group’s president and chief executive officer Melissa O’Connor reiterated a statement from Wednesday. Praising Adams’ strategic, comprehensive plan, she said, “On behalf of thousands of stores in New York, we appreciate the initiatives outlined in the report. The retail industry has collaborated with this administration, the New York City Police Department and prosecutors over the past several months to prioritize store and community safety. This partnership will be formalized and strengthened through the New York City Organized Retail Theft Task Force, which will serve as a necessary and effective collaboration between stakeholders to hold organized retail crime syndicates and repeat offenders accountable.”

“It’s troubling to read the initiative. It seems to put a lot of onus on us,” Manning said. “I appreciate the intention for intervention, prevention and rehabilitation. But actually happening in our stores does not seem to be happening in a practical and tangible way.”

Giddon, whose store was hit more than once during the height of the pandemic by gangs of thieves, also said that the mayor’s plan made “no mention of additional penalties for assaulting retail workers.”

NYC's Retail Theft Strategy Emphasizes Repeat Offenders & Social Services
NYC focuses on repeat offenders, social services to combat surge in retail theft

Just 327 serial shoplifters accounted for a third of the more than 22,000 retail theft arrests made in the city last year, officials said.

Calling New York City’s 44% jump in retail theft in the last five years unacceptable, Mayor Eric Adams Wednesday released a comprehensive plan to combat the problem across the five boroughs.

City officials enlisted shop owners, retail industry groups, business improvement organizations, social service agencies and law enforcement to develop a plan to prevent rising theft in stores, which they say has ultimately led businesses to close in many parts of the metropolitan area.

In New York, the focus is not just on preventing loss or recovering goods, but also on improving quality of life for store associates and customers, and the communities served by grocers, bodegas, pharmacies and other retail establishments.

The new plan involves determining the reasons behind each theft in order to steer people toward substance abuse and mental health programs, food assistance and other poverty relief, or the criminal justice system. The city has invested $9 million in a program to connect people to social services, often instead of arresting them for shoplifting, according to a recent report.

Otherwise, law enforcement has begun zeroing in on repeat offenders, who often steal goods for resale on online platforms and elsewhere. In 2022, New York police made more than 22,000 retail theft arrests and 327 repeat offenders were responsible for nearly a third of them, Adams said. This year so far, 250 people have been arrested almost 2,500 times, and 70% are repeat offenders, NYPD Chief of Crime Control Strategies Michael Lipetri said during the press conference.

NYC's Other Crackdown: Illegal Street Vending Across the City
Street vendors ousted as NYC cracks down across the five boroughs
During the pandemic, many of the city’s lower-income and immigrant residents turned to street vending after losing jobs to COVID shutdowns. But now, as the city adjusts to a post-pandemic reality and brick-and-mortar retail struggles, the city is cracking down on street vendors and focusing on cleaning up streets.

A recent crackdown on Fordham Road is just the latest example of growing tensions between the city and street vendors. The future of a weekly Sunset Park market was thrown into uncertainty after an Easter Sunday crackdown by the Parks Department and NYPD erupted into chaos.

In March, Flushing City Councilwoman Sandra Ung called on the city to enforce street vending regulations. And at the start of this year, the city gave Brooklyn Bridge vendors the boot and deployed police patrols to make sure they didn’t return.

After the Adams administration moved oversight of street vending from the Department of Consumer and Worker Protection to the Department of Sanitation in April, a busy stretch of the Bronx has been mostly wiped clean of unlicensed street vendors, the Fordham Road Business Improvement Disrtrict says.

The difference in enforcement is “like night and day,” said Wilma Alonso, the president and CEO of the Fordham business group.

“We always knew that this was an issue that impacted public safety, and so we just appreciate it for that to finally been recognized, and for enforcement to finally be happening,” said Albert Dalipi, Deputy Director of Outreach of the BID.

Conservatives Say NYC's Theft Plan Could 'Make the City More Dangerous'
NYC mayor’s plan to stop shoplifting by putting ‘social service kiosks’ in stores annihilated by critics
Conservatives on social media ridiculed New York City Mayor Eric Adams’ new proposal to combat shoplifting and crime at retail stores throughout the city.

The Democrat mayor’s plan, laid out in bullet point format during a local Fox 5 broadcast, included providing "De-escalation training for retail employees," and putting kiosks in stores that connect "would-be thieves" to social service.

Twitter users mocked the mayor for his soft, unrealistic plan that seemed no harsher than putting unruly children in a "time out corner," as one described. Others argued that the mayor’s plan would make the city more "dangerous" than it has already become.

AG trashed the plan, simply declaring, "These are not serious people." Others on the platform shared the user’s sentiment. Some, like The Spectator contributing editor Stephen L. Miller, called it a glorified version of the defund the police initiative.

Related Coverage

NYC introduces anti-theft kiosks & new punishments for retail thieves
Stopping thieves doesn’t need more acronyms — it needs arrests!

Op-Ed: Mayor Adams’ sad capitulation to the crime-coddling Left

Retail Execs Use Q1 Earning Season to Call Out ORC
Executives call out rising retail theft hitting profits
A common refrain during the Q1 earnings season for major retailers was the issue of “shrink” hitting profits. The popular euphemism alludes to retail theft, which is also causing retailers to rethink their store footprints.

Easy Target?

While Walmart was among the retailers that mentioned shrink the least, especially given its exposure to grocery and goods that are not often the target for organized theft, Walmart US CFO John Furner did touch briefly upon the issue. In his comments, he offered an assessment that echoed Kniffen’s.

“We know a lot of communities have been affected by [retail theft], but it's also important to note that retail can't solve this issue all on its own. It will take communities stepping up and enforcing the law to be able to bring this issue back under control,” he told analysts on Thursday.

Regardless of the root cause, there was nary an earnings call that neglected the mention of the growing issue. For example, Home Depot blamed the issue for undue margin compression in Q1, TJX Companies executives told analysts they are “laser-focused” on anti-theft initiatives and loss prevention investments, while Ross Stores also noted an uptick in shrink from 2022.

For retailer’s like Foot Locker  and Target, the problem was flagged as a very pressing issue as their product mix was highlighted as a particular target for perpetrators planning to ransack retail locations.

“I would just say that again [theft] has been a multi-year dynamic industry, we are not immune to it, it's increasing. You've heard Target talk about it and others, and so it's having an increased impact on Foot Locker,” Foot Locker (FL) CEO Mary Dillon said on Friday. “We've seen a significant increase in theft from stores and usually through this lens of an organized retail crime type of action, affecting more apparel certainly than footwear, where we only have one item out, but apparel is affected.”

RELATED: Target To Install New Protective Measures To Help Prevent ORC

"The country has a retail theft problem"
Home Depot’s CFO blasts America’s ‘retail theft problem’ after huge crime spike sparks mass retail closures

Home Depot's CFO has pointed a finger toward the increase in organized crime across major retailers in the United States.

The executive spoke out as a spike in retail theft causes both big and small businesses to shutter their doors. Home Depot CFO Richard McPhail, said: “The country has a retail theft problem,” on a call with CNBC on Tuesday.

We’re confident in our ability to mitigate and blunt that pressure, but that pressure certainly exists out there.” In March, Home Depot's vice president of asset protection, Scott Glenn, told CNBC that crime was spiking into the double digits.

“I can tell you that in our world, we know that crime is increasing. We see it every day in our stores,” he said. “Our internal information shows us that that’s on a year-over-year basis, growing at double-digit rates.”

Organized crime has not just impacted Home Depot but other major retailers like Walmart. Walmart CEO Doug McMillon gave a warning to shoppers in December about retail crime potentially causing store closures.

Perfect Storm Fueling America's ORC Surge
Thieves Not Being Prosecuted - Online Marketplaces - Inflation

Why is there an increase in shoplifting nationwide?

A survey showed 54% of small businesses reported a rise in shoplifting in 2021.

A survey showed 54% of small businesses reported a rise in shoplifting in 2021. "We've gone up 800%," Lien told Scripps News. "The changes are stark, and there are things that I didn't expect when I opened a small business so many years ago."

It's not just happening in Portland, and it's not just small businesses. The National Retail Federation says it's a problem impacting every state, which the organization says cost retailers $94 billion in 2021. The NRF says the broader problem focuses on organized retail crime.

Lien is still processing the news that outdoor recreation retailer REI will close its doors in Portland's nearby Pearl District by early 2024. In a letter sent to customers, REI leadership said, "Last year, REI Portland had its highest number of break-ins and thefts in two decades, despite actions to provide extra security."

"When I see the big box stores pulling up roots, and whether it's a Walmart or REI or even a Nike store closing, it's a knife in the heart," Lien said. "I am really needing the big guys to step up and back up my back because I'm already stepping up and doing what needs to be done in the community. There's a lot of inventory in the store. It's my retirement. It's personal. So it does hurt when I see them give up. When we're still on the frontlines fighting. I need them to fight too."

Some point to inflation, saying the value of goods stolen is higher. Others point to the open availability of online marketplaces that make it easier for criminals to sell stolen items. The NRF blames part of the rise on thieves not being harshly prosecuted.

Many states have passed laws that stiffened the punishment for stealing, which gives Lien hope, along with collaborating with his community.

Video: State attorney in Palm Beach County cracks down on retail crime

How retail theft is having an impact in Lexington, KY



The Great Debate Over the 'Urban Doom Loop'
Could it be an opportunity to reshape downtowns - and how does it impact retail?

No, Cities Aren’t Doomed Because of Remote Work
Looking at New York and elsewhere, trackers of real-estate trends have suggested that U.S. cities are on the brink of an “urban doom loop,” which basically sees lower property-tax revenues translating into less spending on city services, causing a decline in the quality of life, which in turn pushes more people to leave, repeating and worsening the cycle of disinvestment.

While the “downtown is dead” declarations predate the pandemic — as do the campaigns attempting to revive central business districts — this inflection point may actually be an opportunity for city leaders to reimagine who downtowns actually serve, says David Madden, a sociologist and co-director of the Cities Programme at London’s School of Economics and Political Science, and co-author of In Defense of Housing: The Politics of Crisis.

You seem skeptical. And yet “urban doom” is becoming a catchphrase to describe our present moment. Why do you think that is?

Madden: With the “urban doom” story, all sorts of elite voices — business interests, real-estate interests, members of the political ruling class — are getting together and trying to sort of decide how they alone are going to save downtown. You see this happening across the U.S. But this is a very politicized misunderstanding of urban dynamics, urban development, urban politics, urban movement — and also just a very naïve one. It’s not as if things were great for working-class and poor city dwellers before the pandemic. This particular “urban doom loop” is arguing we’re ending these decades of a golden era of urban life, but it was only golden for some people. This actually could be an interesting moment when the very purpose of downtowns are being renegotiated, as well as this understanding of what urban life is for.

So what would you say to people who are worried about everyone moving out to the suburbs?

Madden: Migration to the suburbs has been happening for a very long time. Obviously, there are other ways in which middle-class households are also claiming space in the center of cities. But this is not actually any kind of large-scale flight away from cities. It’s the reorganization of power and resources within urban space — but they’re still staying within urban regions. There’s this weird idea that there’s a separation between suburbs and city. Cities are part of urban regions. There’s no essential difference between them.

Another Big Week of Retail Earnings Reports
Takeaways from Walmart, other retailers after a big week of earnings

More grocery purchases, fewer ambitious do-it-yourself projects and last-minute splurges at the store.

This week, some of the biggest retailers in the country reported earnings and described how their customers are shopping. As Home Depot, Target and Walmart reported their quarterly sales and shared full-year outlooks, the companies offered up the latest clues about the health of the American consumer and previewed what could be ahead for the economy.

As the three-month period went on, shoppers spent less, especially on discretionary merchandise, Target CEO Brian Cornell said on a call with investors. Walmart noticed the same pattern.

Next week will give even more insight into the retail industry and economy. Best Buy, Lowe’s, Costco, Dollar Tree and Kohl’s are among the earnings on tap. Some mall retailers are also reporting earnings, including Gap, American Eagle and Abercrombie & Fitch.

Walmart’s Chief Financial Officer John David Rainey attributed the decline, in part, to the end of pandemic-related SNAP benefits and a decrease in tax refunds.

Another Walmart Store Set to Permanently Close in a Matter of Days
Sad news for Walmart shoppers in Overland Park, Kansas, with the Walmart Neighborhood Store due to close in less than two weeks.

Minnesota Passes Bill Seeking to Ensure Minimum Wage for Gig Workers
Lyft and Uber have opposed the legislation, threatening to reduce operations or leave the state if it is enacted.

Five Below Makes a Bold Bet on Malls

Lawsuit alleges DoorDash charges Apple users more than Android owners

Last week's #1 article --

The Reason for Store Closures: Theft Outpacing Sales
In retail industry, theft is growing faster than sales
Shoplifting is an alarmingly common crime. The National Retail Federation estimates that retail shrink, which includes theft but also problems leading to inventory being lost or recorded inaccurately, was roughly $95 billion in 2021.

Dean Rosenblum, a senior retail analyst at Bernstein Research said, "Theft is growing faster than sales ... theft is becoming a big enough problem that it is starting to affect margins, which is why retailers are talking about it more frequently."

Because of theft, loss of revenue must be accounted for in retailers' budgets. When sales are low and shrink is increasing, it becomes unsustainable for businesses to keep their doors open. Retailers, on average, saw a 26.5% increase in organized retail crime incidents in 2021. Beyond theft of goods, eight in 10 retailers surveyed reported that violence and aggression associated with incidents increased in 2021.

Retailers are implementing many strategies to prevent stealing - hiring security guards, installing security cameras, locking up goods and investing in radio-frequency identification systems.

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40% Reduction in Shrink

Stopping ORC with the Tally
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"Shouldn't the bad guys be locked up,
not your merchandise?"

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TikTok Bans Could Impact Major Retailers
Potential bans could 'significantly' impact retail that have benefited from the app

Will More States Follow Montana And Ban TikTok?
TikTok has been the most downloaded app in the U.S. for three years running. It is also on its way out of Montana at the end of 2023 unless a legal case can be made to throw out a ban (SB 419) signed into law earlier this week by that state’s governor.

Gov. Greg Gianforte said the ban was necessary because the Chinese Communist Party was “using TikTok to spy on Americans, violate their privacy, and collect their personal, private, and sensitive information.”

Montana will prohibit the use of TikTok and other social media apps tied to hostile foreign governments on state-owned devices beginning June 1. App stores will be prohibited from allowing downloads of TikTok beginning on Jan. 1, even though both Apple and Google have said that they cannot limit access in Montana alone.

A group of TikTok users is already contesting the new law with claims that only the federal government has jurisdiction in national security matters and that the legislation signed by Gov. Gianforte violates the First Amendment rights of Montanans.

The Biden administration in March threatened to ban TikTok in the U.S. if ByteDance, the app’s Chinese owner, refuses to sell its stake in the video-sharing app.

TikTok bans could have significant ramifications for brands and retailers that have benefited from free user-generated content in the form of “haul” videos that appeal to Gen Z consumers and younger Millennials.

Morning Consult research has found that haul videos are the most likely to drive Gen Z-ers to make a purchase. Forty-two percent of Americans between the ages of 13 and 25 have purchased a product after seeing a video where the creator shows products they’ve bought. A wide range of retailers, including Costco, Dollar General, Sephora and Shein, have all benefited from the largely free publicity that comes from TikTok haul videos.

Ransomware Group Known for Targeting Retailers
FIN7 returns with new ransomware attacks

The notorious ransomware gang ends a two-year hiatus by carrying out opportunistic ransomware attacks.

Anotorious financially motived cybercrime group known for targeting the U.S. retail, restaurant and hospitality sectors emerged from a two-year hiatus to carry out opportunistic ransomware attacks last month, researchers with Microsoft said late Thursday.

AdvertisementThe group — tracked widely as FIN7 but by Microsoft as Sangria Tempest (formerly ELBRUS) — had not been linked to a ransomware campaign since late 2021, Microsoft’s Threat Intelligence Center said in a series of Thursday-night tweets. But in recent attacks the group deployed the Cl0p ransomware variant against multiple unnamed targets, following on the group’s track record of using multiple ransomware strains in its attacks.

FIN7 deployed REvil and Maze, DarkSide and BlackMatter ransomware variants against targets in the past, Mandiant reported in April 2022 as part of its transition away from breaking into corporate systems and payment networks and a greater focus on ransomware operations.

FIN7 has a long history in the cybercrime world. According to the FBI, the group’s operations date to at least 2015, and FIN7 has targeted some 100 U.S. companies with attacks designed to steal payment credentials and other data that can be used or sold for profit. The group is believed to have developed the ransomware strain that was used to attack Colonial Pipeline in 2021, an incident that resulted in fuel deliveries being disrupted along the Eastern Seaboard and drew attention to the widespread problem of ransomware attacks.

The group has been linked to a pair of fake companies used to recruit potential employees. One, called Bastion Secure — which used the logo BS — recruited programmers, system administrators and bug finders, the Wall Street Journal reported in October 2021. FIN7 previously established a different fake company, Combi Security, for similar purposes, the U.S. Department of Justice said in August 2018.

Record-Breaking Data Privacy Fine Hits Meta
Meta slapped with record $1.3 billion EU fine over data privacy
Meta has been fined a record-breaking €1.2 billion ($1.3 billion) by European Union regulators for violating EU privacy laws by transferring the personal data of Facebook users to servers in the United States.

The European Data Protection Board announced the fine in a statement Monday, saying it followed an inquiry into Facebook (FB) by the Irish Data Protection Commission, the chief regulator overseeing Meta’s operations in Europe.

The EU regulator said the processing and storage of personal data in the United States contravened Europe’s signature data privacy law, known as the General Data Protection Regulation. Chapter 5 of the GDPR sets out the conditions under which personal data can be transferred to third countries or international organizations.

The fine is the largest ever levied under GDPR. The previous record of €746 million ($805.7 million) was levied against Amazon (AMZN) in 2021. Meta has also been ordered to cease the processing of personal data of European users in the United States within six months.

Meta’s infringement is “very serious since it concerns transfers that are systematic, repetitive and continuous,” said Andrea Jelinek, chair of the European Data Protection Board.

“Facebook has millions of users in Europe, so the volume of personal data transferred is massive. The unprecedented fine is a strong signal to organizations that serious infringements have far-reaching consequences,” she added.

Using Teams to Carry Out Cyberattacks
Microsoft Teams Features Amp Up Orgs' Cyberattack Exposure

It's as they say: A Teams is only as strong as its weakest links. Microsoft's collaboration platform offers Tabs, Meetings, and Messages functions, and they all can be exploited.

Researchers have identified several ways hackers can leverage Microsoft Teams functionalities to phish users, or deliver malware directly to their computers without their knowing it.

Using tabs in the Teams user interface, bad actors could potentially trigger a malicious payload, or redirect users to malicious sites while hardly leaving any trace, according to a report this week from Proofpoint. Additionally, through meeting invites or messages, hackers could replace legitimate URLs with malicious ones — again, without any obvious means for users to suss out the difference before it's too late.

"These risky Teams functionalities provide a nearly ideal attack platform for threat actors to target victims without being detected," the researchers tell Dark Reading.

Crucially, all of the proposed scenarios require an attacker to already have a compromised account or session token on hand. But as the researchers are quick to point out, hackers have long been targeting and cracking enterprise Teams environments.

DarkBERT could help automate dark web mining for cyber threat intelligence

KeePass Vulnerability Imperils Master Passwords








Amazon 'Choke Point' Disrupters
Amazon Is Everywhere. That’s What Makes It So Vulnerable.

For years, the e-commerce giant could shield its vast archipelago of warehouses against disruptions from workers. Then it got even bigger.

This symbol of Amazon’s strength may hint at something else: an underappreciated vulnerability. The vans are just the most visible piece of ‌the company’s vast delivery network.

The system, which also includes planes and air hubs, has enabled ever-faster delivery, according to data from NIQ. It has also made Amazon susceptible to a potent form of labor organizing — choke point organizing — in which workers threaten to hobble a company’s operations by shutting down key sites, known as choke points.

While it is rare for employees to pry loose costly concessions from Amazon, workers who threaten choke points within its delivery network appear to have won concessions multiple times.

Following walkouts over pay and working conditions at two Chicago delivery stations just before Christmas 2021, hundreds of Chicago-area workers received raises of about $2 an hour. After about half of the roughly 1,500 employees at an air hub in San Bernardino, Calif., submitted a petition seeking higher pay last summer, Amazon raised hourly wages for night workers by nearly a dollar. The workers had discussed striking, and dozens later walked out.

Amazon said it made changes to wages, paid time off and other policies on its own, unrelated to the activities of small groups of workers.

But experts argue that the organizing has gotten results. Choke point organizers “have had some success building worker power, challenging the boss, getting some gains,” said Jake Alimahomed-Wilson, a professor at California State University, Long Beach, and an editor of the book “Choke Points: Logistics Workers Disrupting the Global Supply Chain.”

Amazon's Drone Program is Failing to Launch
Amazon’s 100 drone deliveries puts Prime Air far behind Alphabet’s Wing and Walmart partner Zipline
Nearly a decade after announcing grand plans for 30-minute drone delivery of items up to 5 pounds, Amazon told CNBC it’s now completed just 100 deliveries in two small U.S. markets.

Compare that number with internal projections from January for 10,000 deliveries by the end of this year, according to a video address in early 2023. Days after Amazon set its target, a significant number of Prime Air workers were let go as part of the largest round of layoffs in company history.

CNBC went to Lockeford, California, a 4,000-person town and one of the two U.S. markets where the company’s drone program is operating. Amazon said it started drone deliveries there in December, but there was no apparent aerial activity at the former concrete manufacturing warehouse that now serves as the unit’s local hub.

Where Amazon has stalled, other companies’ drone programs have seen greater traction, particularly those that started outside of the regulatory confines of the U.S. CNBC visited Wing, a subsidiary of Google parent Alphabet, at a drone test facility in Hollister, California. At one point, there were 37 drones in the air at once making demo deliveries.

Wing CEO Adam Woodworth said it’s made 330,000 deliveries. While thousands of those have been for partners such as Walgreens in Virginia and Texas, the company primarily delivers in Australia, where it brings orders from DoorDash and the supermarket Coles to homes in more than 50 suburbs.

Online Shopping Is Getting Old
The gains in online sales have moderated since the Covid-19 crisis launched them higher: Over the 10 years before the pandemic, they were growing nearly 15% annually.

4 Easy Ways to Improve Your Customers' Online Shopping Experience









Franklin, TN: 2 women accused of $94K in thefts across 47 stores arrested
Two women police say are responsible for more than $94,000 in thefts from at least 47 stores were taken into custody while leaving a Kohl’s in Franklin, Tennessee. According to the Franklin Police Department (FPD), security at Kohl’s spotted the women when they entered the store shortly before 3 p.m. on Tuesday. Officials said the Kohl’s security guard immediately recognized the pair from an online retail theft information-sharing system, so the agent called an on-duty officer from Franklin police’s Flex Team. The Flex Team is “a covert unit of officers and detectives who focus on crimes like burglaries, organized retail theft, drug-related and violent street crime, and other community concerns,” the department says. Store security told officers the two women were allegedly hiding merchandise under their skirts. As the women walked out of the store, plain-clothes officers in covert police vehicles pulled into the parking lot and arrested them, authorities said. Police said they found both women with zippered bags tied around their waists, which were covered by their skirts. Officers said each woman was carrying about 30 pounds of stolen makeup and other merchandise, with a combined value of nearly $15,000. In addition, after searching the “getaway van” the women were allegedly heading toward as they exited the store, officials said they discovered approximately $19,500 worth of stolen merchandise from other Kohl’s stores. On Saturday, the FPD released security footage that appears to show one of the women picking up an item from a cosmetics aisle and tucking the item in her skirt. Though the investigation is still ongoing, authorities said they have linked the women to similar thefts in several other jurisdictions between Tennessee and Texas. The FPD identified the alleged shoplifters as Isabela Tomescu and Daniela Listor, both of whom were charged with organized retail crime and felony theft.

Alamance County, NC: Elaborate organized crime ring targeting Triad parks
The crime ring known as the Felony Lane Gang has been targeting parks in Alamance County, according to deputies. In a news release Sunday, the Alamance County Sheriff's Office wrote deputies have responded to several reports of motor vehicle break-ins at county parks and recreation, including Cedar Rock Park and Shallowford Recreation Park areas. Victims reported that their windows were broken and their purses stolen. Investigators said the suspects then travel to local retail and grocery stores to use the victims’ credit cards to purchase thousands of dollars in gift cards and money orders.

Blue Springs, MO: Police arrest dozens of suspected shoplifters
A shoplifting sting ends in dozens of arrests and the recovery of thousands of dollars worth of stolen merchandise. Blue Springs Police officers targeted the popular shopping area at Adam’s Dairy Landing along Northeast Coronado Drive near Interstate 70 for the sting. With the help of businesses in the shopping area, Blue Springs police said officers arrested two dozen shoplifting suspects during operation “Shoplift with a Blue Springs Cop.” Officers also arrested 12 people on outstanding warrants. Some of the stores brought in extra loss prevention officers to help in the operation. Officers in plain clothes worked in other stores in the shopping area. The department also used tools like its drone and camera system. The department said it recovered more than $3,800 in stolen property from the Adams Dairy Landing stores. Other arrests during the sting solved open shoplifting cases that totaled more than $10,000.

Brownsburg, IN: Thief steals $15K worth of ‘Magic: The Gathering’ cards from Indiana shop: ‘The loss is tremendous’

Clarion, PA: Repeat Offended charged with Felony Retail Theft; 3rd Strike

New Zealand: Teens accused of robbing $300k in jewelry from New Plymouth store

New Zealand: $140,000 worth of electric equipment allegedly stolen in raid by four youths








Shootings & Deaths

Dallas, TX: Security guard dies, gunman flees after shooting near Preston Center West
A man breaking into a vehicle fatally shot a security guard who confronted him Friday afternoon, Dallas police say. Dallas police said responded to the 8200 block of Westchester Drive, a few blocks from the University Park city line in North Dallas, about 3:25 p.m. and found a man who had been shot. Police said the man — identified Saturday as 34-year-old Adalberto Santiago — died at a hospital. Dallas police said Santiago, a security guard, confronted a man who was breaking into a car. A fight broke out and the man shot the security guard before driving away. Authorities were still looking for the gunman Saturday, Dallas police said, but located the Toyota about an hour and a half after the shooting in a parking lot on North Cockrell Hill Road.

Anaheim, CA: 2 Shot To Death Near Disneyland At GardenWalk Shopping District
Anaheim police were investigating a possible double- homicide at Anaheim's GardenWalk shopping district just outside Disneyland early Sunday. The Orange County coroner's office confirmed to City News Service that an investigation has been launched into at least one death at the shopping area, located outside the Disneyland and California Adventure amusement parks. According to KTLA5, police were dispatched to 400 Disney Way at about 2:30 a.m. Sunday, where they located a man believed to be in his 30s inside a parking structure. He was pronounced dead at the scene. A second victim, a man in his 20s, was found lying on the ground just outside the parking structure, the station reported, adding that paramedics rushed him to a hospital where later died from his injuries.

Commerce, GA: Police search for person of interest after man shot, killed outside Ga. Restaurant
Police said a person of interest has been named in the shooting death of a man outside a Hardee’s restaurant Sunday morning. Detectives say they are looking for Xavier Clark. He’s wanted for questioning as a person of interest. He is 23 years old and was last seen driving a Blue Dodge Journey with GA tag CKP9568. Commerce Police Department said Calvin Varnum died after someone shot him outside the Hardee’s at around 7:30 am. He died in the hospital.

Moss Point, NC: Convenience store owner killed in shooting, partner charged
A convenience store owner was shot to death Saturday afternoon at his business. Police Chief Brandon Ashley identified the victim as 59-year-old Rodney Davis. The shooting happened about 3 p.m. Saturday at the Cross Corner Convenience Store at the corner of Martin Luther King Jr. Boulevard and Main Street. His business partner, 58-year-old Diana Proby has been charged with manslaughter in the shooting. She is in the Jackson County jail. Bond is set at $100,000. Ashley said the two were believed to be in a romantic relationship as well.

Rockingham County, NC: One person killed outside Gas station in Madison
One person was found dead at a gas station in Madison, according to Rockingham County Sheriff's Office. Deputies said they responded to Ramon's Shell & Foodmart on US Highway 220 around 7:15 a.m. Sunday where they found a person dead from several gunshot wounds. Rockingham County Sheriff's Office said the investigation is in its early stages. Information on the victim has not been released as they are working to identify the victim and notify family members.

(WARNING: GRAPHIC VIDEO) Tempe, AZ: Update: Tempe Police release footage of shooting that killed Walmart shoplifter
Tempe police have released edited bodycam footage of an incident earlier this month in which an officer shot and killed a Walmart shoplifter. Officers originally responded to the Walmart near West Elliot and South Priest roads at around 7:30 p.m. on May 9, for reports of shoplifting. Police said they attempted to locate a man after employees tried to stop him from stealing a soundbar. Audio from the 911 call released by Tempe police shows a Walmart loss prevention employee making the call to dispatchers saying that the suspect had fled into a nearby Dollar Tree. Loss prevention said they tried to stop the suspect after he stole a Vizio soundbar. Police said in the video that an officer observed the suspect on the canal footpath northbound toward West Grove Parkway. "The officer attempted to contact the suspect, who tried running away. A physical struggle ensued with the suspect, which lasted just over a minute," Tempe police spokesperson Sgt. Hector Encinas said in the video. Body camera footage of the struggle shows the officer, a 20-year department veteran, tell the unnamed suspect, "If you take that out, I will shoot you," referring to what Tempe police said was a knife. Encinas said that the officer recognized that the suspect had opened the knife and disengaged while trying to stand back up. At this point in the video, the officer's body camera footage shows the suspect stand up, moving wearily as the two regain their footing. When the officer gets to his feet, he pulls out his gun, pointing it at the suspect, telling him to "get on the ground."

Robberies, Incidents & Thefts

Augusta, GA: Shooting reported at Augusta store, no injuries
The Richmond County Sheriff’s Office reports a shooting at an Augusta store. It happened just after 5:00 p.m. at the EZ Grocery at 1675 Olive Road. When deputies arrived, they found out three men in an SUV opened fire on three other men standing in front of the store. All of the men fled the scene before deputies arrived. No one was injured by the gunfire. Investigators are currently working the case and there is no other information available at this time.

Albuquerque, NM: Update: Woman Summoned For Making Shooting Threats, Shoplifting At Smith’s
According to Rio Rancho Police Department criminal complaint records, Klarissa Garcia, 29, of Albuquerque, was issued a summons after threatening a shooting and shoplifting from Smith’s on NM 528 May 11. At about 3:30 p.m., officers responded to a call referencing threats and harassment. Officers contacted the store security guard, who stated that Garcia had a shopping cart full of items and did not go through any of the registers to check out. Security stated they knew she was not going to pay for the items and went out of the store to wait for her. When stopped by Loss Prevention, she said her boyfriend was in the car and was going to come back and shoot up the store and the security guard. Garcia then let go of the cart and walked away as security took the cart back into the store

Colfax, WA: 5 arrested following burglary at St. Ignatius Hospital
Five people have been arrested following a burglary at St. Ignatius Hospital in Colfax. Two adults and three juveniles were arrested after stealing approximately $3,000 worth of hospital equipment, which has since been returned. The two adults, 20-year-old Donavan Hoffman and 21-year-old Malachi Beach of Spokane Valley, have been booked into the Spokane County Jail on second-degree burglary and second-degree theft charges.

Brockton, MA: Clerk accused of trying to steal $3 million winning lottery ticket
A Massachusetts liquor store clerk was indicted for grand larceny after she allegedly tried to steal a $3 million lottery ticket accidentally left behind by a customer. Carly Nunes, a 23-year-old liquor store clerk, is accused of trying to steal and cash the winning lottery ticket. Investigators say a customer accidentally left the ticket at the store’s lottery terminal in January. The Plymouth County District Attorney says employees at the Massachusetts State Lottery headquarters became suspicious of Nunes when she tried to cash the ticket because of its condition, which was torn and seemingly burned. Lottery employees also allegedly overheard Nunes arguing with her coworker, 32-year-old Joseph Reddem, about how to divide the money, an interaction that was caught on surveillance video. Investigators say Reddem drove Nunes and her boyfriend to lottery headquarters, so they could cash the ticket.

Prichard, AL: Police seek robbery suspect "terrorizing" dollar stores
Prichard Police are asking for help in identifying a black male subject they say walked into Family Dollar on N. Wilson Ave Monday night just prior to closing, brandished a silver handgun while demanding money from the cashier, and then fled the store. This subject is believed to the same subject who robbed this same store just maybe a week or two prior, but police say in that robbery the assailant fired a shot inside the store before fleeing. Nothing was obtained the first time. Authorities further believe this to be the subject who has been "terrorizing" not only the Family Dollar in this area, but the Dollar General just a few blocks away.

Newark, NJ: Robbery Suspect Hits Walgreens Store During Money Drop
Police are asking the public for help in identifying a suspect involved in a theft incident at a Walgreens store on May 4 when a suspect stole $2,300 from a money drop bag. At approximately 6:36 p.m., police officers responded to the theft at the Walgreens store in the 300 block of Bergen Street. Surveillance video footage captured the suspect entering the store and proceeding to the photo department. There, he took the money from a blue bag located behind the register. Subsequently, the suspect left the store and entered a light-colored minivan, potentially a Chrysler Town & Country.

Chicago, IL: Police looking for robbery crew who targeted 9 victims in 1 hour on Sunday

Chicago man sentenced to 23 years for Lombard 7-Eleven robbery

Fairfield, CA: 3 minors, adult busted in alleged robbery attempt at Fairfield mall



Auto – Troup County, GA – Burglary
C-Store – Rohnert Park, CA – Armed Robbery
C-Store – Swainsboro, GA - Armed Robbery
C-Store – Emanuel County, GA – Armed Robbery
Clothing – Hinesville, GA – Armed Robbery
Collectables - Brownsburg, IN - Burglary
Dollar – Prichard, AL – Armed Robbery
Dollar – San Antonio, TX – Robbery
Grocery - Albuquerque, NM – Armed Robbery
Grocery- Philadelphia, PA – Armed Robbery
Grocery – Wauwatosa, WI – Robbery
Grocery – Menomonee, Falls, WI – Robbery
Hardware – Jamestown, NY – Burglary
Jewelry – Las Vegas, NV – Burglary
Jewelry - Michigan City, IN – Robbery
Jewelry – San Diego, CA – Robbery
Liquor – Lubbock, TX – Armed Robbery
Mall – Spartanburg, SC – Armed Robbery
Pet – Fremont, CA – Burglary
Pharmacy – Everett, WA – Robbery
Tobacco – Hampton, VA – Armed Robbery / shot fired
Vape – Tempe, AZ – Robbery
Walgreens – Newark, NJ – Robbery
Walmart – Chesterfield County, VA – Robbery

Daily Totals:
• 19 robberies
• 5 burglaries
• 1 shooting
• 0 killed

Click to enlarge map




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