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April's Moving Ups

35 New Senior LP's - 18 Appointments - 17 Promotions

Abercrombie & Fitch Co. promoted Colin Stewart to Sr. Director, Asset Protection (Europe, Middle East, APAC)
Ace Hardware Corporation promoted Brian Quast, CFI to Loss Prevention Manager - International and Field
ADT named Elliot Cohen To Lead Business Development
Amazon promoted Angela Rueber to Security Operations Manager - Global Security Operations Center
Amazon named Brett Detzer Investigations Manager, Global Security Operations
Amazon promoted Andrew Beckett to Senior Manager, Loss Prevention - Amazon Logistics
Amazon Web Services promoted Marc Rojas to Sr. Manager AWS Infrastructure Security Teams - AMER-West, South America, Canada
American Express named Jason Graves GSOC Director
Banfield Pet Hospital named Robert Solarczyk Director of Asset Protection, Worker's Comp and General Liability
Barneys New York promoted Mark-Anthony Jack to Director of Operations
Check Into Cash named Joe Renner Director of Safety and Security
Christmas Tree Shops named John Roaix, CFI Director of Profit Protection
David Yurman promoted Anthony Rodriguez to Senior Director of Loss Prevention, Commerce & Operations
Family Dollar Stores named Tina Sellers Vice President of Loss Prevention
Gap Inc. named Chris Batson, CFI Director of Loss Prevention, Institutional Shrink & Analytics
Goodwill of Central & Southern Indiana named Leo Anguiano Director - Loss Prevention & Corporate Security
Hallmark Cards promoted Art Silva to Retail Director - Project Management & Strategic Initiatives
Hamrick's named James Kralik Director of Asset Protection
Hudson's Bay Company named Jennifer Welch Corporate Investigations Manager - Southwest Region
Johnson Controls promoted Martin Renkis to General Manager, Cloud Solutions, Global Security Products
Loomis named David Robbins Corporate Loss Prevention Manager
Macy's promoted Peter Mola to Senior Regional Director - Operations & Asset Protection
Mattress Firm named Anthony Vanderhorst Senior Manager, Corporate Security
MedMen promoted Chris Rodriguez to Vice President, Global Security Operations
Mister Car Wash named Jim Figueredo first Director of Asset Protection based in Tucson, Arizona
Party City promoted Karyn Beaty to Corporate Director, Communications/CSAT/Projects
Pier 1 promoted James Stark to VP of Loss Prevention & Risk Management
Northgate Markets promoted Idmelda Perez, LPQ to Director of Audit
Ross Stores promoted Trisa Gildard to Senior Regional LP Director
siffron named Fabrizio Valentini President & CEO
SmileDirectClub named Chris Anderson, CFI Director - Asset Protection
The Walt Disney Company named Andrea Cunningham Vice President, Parks & Resorts International
ThinkLP Appoints Industry Veteran Rhett Asher as Vice President, Strategy
Varo Money, Inc. promoted John Mearls to Senior Director Fraud Operations & Customer Dispute Resolutions
Walmart promoted Troy Vanover to Senior Manager, Walmart eCommerce

Timothy Hall promoted to Director of Asset Protection for 7-Eleven
Previously, Timothy was a Zone Asset Protection Manager for the retailer, and has held other roles since he started there in 1999 including Field Consultant/District Manager and LP Specialist. Prior, Timothy was in Operations Management at Publix Super Markets for over fifteen years. He is earning his Bachelors of Arts in Business Administration and Management from University of Phoenix. Congratulations Timothy!

See All the Executives 'Moving Up' Here   

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New CTB Tracker Utilizes Latest Tracking Technology to Crack Down on Cell Tower Crooks

Cell tower battery theft cuts lifelines during emergencies, but with CTB Tracker cellular providers can secure their assets against this growing trend

Malvern, PA, May 1, 2019: According to authorities, thieves are now targeting batteries that help to keep cellphone service and 911 calls connected during emergency situations. Criminals break into cell tower base stations to steal batteries, which can be easily fenced to scrap metal dealers that pay by the pound. The remote locations of these towers make them vulnerable and criminals can commit the crime virtually unnoticed. Thus, the towers are prime targets for thieves looking to make a quick buck, leaving cellular providers unaware that theft has even occurred until it’s too late.

Installing CTB Tracker helps telecom companies protect against the growing levels of battery theft and reduce the capital expenditure costs associated with replacements. More important than reducing costs, ensuring batteries are there and ready to provide uninterrupted cell service can be critical during disasters or other emergency situations.

Cell Tower Battery (CTB) Tracker utilizes proven GNSS/GPS tracking technology to help law enforcement locate and recover stolen batteries. When a confirmed theft occurs, CTB silently signals police to lock in on the target, move in for the arrest and recover the stolen assets.

Cell Tower Battery (CTB) Tracker offers the following key benefits to users:

• Automatically detects theft

• Covert design

• Interval reporting every 12 hours for Device health check

• GNSS, Cellular and WiFi tracking options provide precise location reporting

• Text and email notifications of activations and status

• Stores data if cellular signal is lost to preserve track data

• Self-charging battery

• RF to pinpoint final Device location

Mary Pifer, VP of Global Product Management and Marketing for 3SI, said, "Our telecom customers asked us for help in stemming these kinds of infrastructure thefts. Partnering with a company as strong as EnerSys® made all the difference. Our customers are thrilled with the final product and look forward to an almost immediate ROI in terms of both costs and network reliability."

Read the full press release here.

For more information about Cell Tower Battery (CTB) Tracker, visit 3si.com/ctbtracker

How to Properly Position the CISO for Success
Retailers Are 'Lagging' But Security Providers Get It
Companies committed to staying ahead of cyber threats highly value the role of the CISO and view security as an enabler and core to the business. In these companies, CISOs typically report to the CIO, with a dotted line to the CEO and board. This is the most common reporting structure for large companies with a mature cybersecurity program.

For compliance-focused companies, the CISO may report to a compliance function, or even be the compliance function. This can manifest as the CISO reporting to the CFO or General Counsel.

Retail has lagged other industries, with the CISO typically reporting two layers or more below the CEO.

Companies that recognize that cyber risk expands beyond their own IT systems have started to think more broadly about cybersecurity as a business risk and align the CISO to an Enterprise Risk Manager or Chief Risk Officer.

Product security is another factor that is changing CISO reporting structure and responsibilities. Companies producing connected products have begun to recognize the critical role security plays in the design, development and ongoing support of those products. We are seeing CISOs take on the responsibility for product security. This is most common in the security industry where the CISO is more likely to report to the CEO. Companies that have a business model built on selling security products recognize how the CISO is integral to the business.

Deciding upon a proper reporting structure for the CISO is not a one-size-fits-all approach and it requires a deep understanding of both the organization’s security objectives and leadership’s perspective on security. As CISOs assume a permanent seat at the executive table, it is important to choose a reporting structure that gives them the executive access they need to successfully inspire and direct others across the organization to advance security and compliance initiatives. securitymagazine.com

Data Privacy Regs are Coming, and the Number 50 is Worrisome
It's time for businesses to unite and back a single federal data privacy law. If not, we might end up with 50 different laws.

Business leaders should not only embrace data privacy regulations, they ought to actively push for a federal law covering all Americans. Before you dismiss this notion, consider the alternative: outright chaos that benefits no one.

The majority of companies, to put it bluntly, simply don’t have the expertise or resources to effectively handle the data requirements involved in dealing with 50 different data privacy laws.

There are two proposals currently making the rounds in the legislative branch: the Data Care Act and The Information Transparency and Personal Data Control Act.

While still far from becoming law, the intent of these acts deserves and requires bi-partisan support. Yes, debate and concessions will no doubt occur. But make no mistake: States will act on data privacy if the federal government does not. A federal regulation is not only a win for individuals, but for businesses as well. informationweek.com

Threat Intelligence Firms Look to AI, but Still Require Humans
Machine learning and artificial intelligence are helping threat-intelligence firms cover a greater area of the darknet, but human analysts will always be necessary, experts say.

Threat intelligence firms are racing to expand their machine-learning capabilities to capture more of the un-indexed parts of the internet, but somewhat ironically, human analysts and experts remain critical to the effort. 

Threat intelligence has quickly become a way for companies to keep abreast of vulnerabilities that impact their systems, breaches that affect their customers, and potential attacker interest. More than half of companies are using threat intelligence to improve their detection of attacks, according to a recent report from CyberEdge. A similar majority also used threat intelligence to help validate security alerts and signs of an attack and reduce the workload on their analysts, the same report stated. darkreading.com

A Crash-Course in Card Shops

Microsoft 365 Updated with New Compliance, Encryption, Privacy Controls
 

Calling Canadian Retailers!
Register for the 3rd Axis Canada Retail Leadership Forum
The Retail Landscape is changing and with these changes providing safety and security for your customers, staff and business is of utmost importance. Join us for the 3rd Axis Canada Retail Leadership Forum in Toronto, May 22-23. Full details here: http://bit.ly/2CFNRul

If you would like to attend this event please register here!

Circle K LP Exec Sean Sportun Using Technology to Capture Thieves
New Upgrades, Initiatives Help Law Enforcement & Drive Down Robberies
In certain parts of Ontario, Canada, when a cigarette pack goes missing from a convenience store, the police know almost immediately. For the past couple years, Circle K in Canada has been using tobacco tracker technology in cigarette packs, helping law enforcement capture more than 50 thieves.

“It continues to work phenomenally for us,” said Sean Sportun, manager of security and loss prevention for Circle K’s Central Canada Division. “It’s understanding the industry and criminals and criminal trends out there. We can’t have people engaging with the bad guys, and we can’t lock up the product because that would be bad marketing, so we were thinking outside the box and saying, ‘What if we put a GPS tracker in it?’ It’s about being a little creative and using technology in a way that can benefit you.”

For c-stores, that means updating old ways of preventing loss from both internal and external sources, while integrating technology.

Getting Personal

Sportun started a “positive ticketing” program to help teens interact with local police and, in doing so, earn a coupon for a free hot or cold beverage, depending on the season. The coupons have the crime stoppers number on the back and give the hope that if a teen sees a crime, they will report it.

That bundled program helped build a sense of community that, in conjunction with GPS tracking, led to a 53% decrease in armed robbery and a 40% reduction in youth crime in stores where that had been a problem since positive ticketing began in 2007. In addition to community interaction, staff training is a big part of deterring theft.

Watching with Technology

“The camera system is a major component to deterring theft,” Sturdivant said. “We have recently made a significant investment upgrading the cameras in all of our locations. Not only does the new system allow us to review incidents and investigate claims, it also allows us to be proactive in deterring theft.”

“CCTV and the current platform we have with remote access that can dial into any store at any time has an impact on employees’ psyche,” Sportun said, “because they don’t know when we’re watching, when they’re going to get a call. It keeps them on their toes and makes them think twice about wanting to steal or know that they need to be a little more creative. But then we can see and ask why people are doing things that are out of the norm.” cstoredecisions.com

Organized Crime Group is Targeting Canadian Airports
Working in Teams That Specialize in Airport Thefts
A 60-year-old woman is facing multiple counts of theft for her alleged participation in what RCMP believe to be a larger, organized crime group targeting airports, including Vancouver's. Miriam Fajardo was arrested at Vancouver International Airport (YVR) in conjunction with an ongoing undercover RCMP theft investigation on April 17.

On Wednesday, RCMP said Fajardo had been charged with six counts of theft under $5,000, one count of obstructing a police officer, and one count of possessing identity documents to commit an indictable offence.

Earlier this week, RCMP said plainclothes teams have been at YVR conducting surveillance for theft issues primarily at the international arrivals terminal since March. Fajardo was arrested after officers saw her allegedly stealing a purse from a passenger in the terminal.

Police say other law enforcement agencies besides Mounties are interested in the accused and have been involved in the investigation. RCMP Insp. Keith Bramhill says in a statement that thieves who specialize in theft at airports generally work in teams and divert attention from passengers to steal valuables. cbc.ca

First Published in the Daily on April 29
Canada: McDonald's app customers are getting their accounts hijacked by hackers who spent as much as $2,000 on enormous orders of Big Macs & nuggets
McDonald's app users are being targeted by hackers who order more than $2,000 worth of meals and leave no trace. The "My McD's" app in Canada can be used to pre-order food and drink for collection, and stores credit card information for payments. So far in 2019 there have been dozens of reports on Twitter, App Store reviews, and Reddit that the app is often the target of hackers.

McDonald's says it is "aware" of the reports but is "confident in the security of the app." On some occasions, McDonald's Canada has refused to refund fraudulent transactions and urged users to contact their banks for compensation. businessinsider.com

Canada Store Openings & Expansions
● Lululemon to open store with workout rooms, food and meditation space in Lincoln Park
● Three pot stores get green light this summer in Medicine Hat
● INDOCHINO Sees Explosive Growth Amid Canadian and International Expansion
● Filipino fast-food giant Jollibee to open 1st Edmonton location
● Hong Kong-Based Eyewear Retailer ‘MUJOSH’ Launches Aggressive Canadian Store Expansion
● Australian Fashion Brand ‘Silk Laundry’ Opens 1st Canadian Storefront
● Adonis opens third grocery store in Ontario
● New Canadian Tire in Emerald Hills set to open
● Gourmet grocer Urban Fare opens 1st Calgary location
 

View Canadian Connections Archives

Hanwha Techwin America

Video Surveillance Built on Trust

Jordan Rivchun, Leader, Retail Solutions & Strategy and Miguel Lazatin, Director of Product & Channel Marketing

As a leading security manufacturer, Hanwha Techwin America offers video surveillance products including network cameras, storage devices and video management systems founded on world-class optical design, manufacturing and image processing technologies. Miguel Lazatin and Jordan Rivchun explain how Hanwha can help retailers secure people, property and data while delivering a superior ownership experience through continuous innovation, unparalleled service and the highest standards of integrity.

Quick Take 7 with FaceFirst

Peter Trepp, CEO, FaceFirst
with MCs Joe LaRocca and Amber Bradley

Facial recognition has made huge strides in recent years, permeating through various aspects of society from unlocking the phone in your pocket to moving through TSA airport lines quicker. Peter Trepp, CEO of FaceFirst, tells us about the types of applications the technology has for retailers too – including the ability to not only identify the bad guys in your stores, but loyal customers as well.

Data: E-Retail Hacks More Lucrative Than Ever
For many years and until quite recently, credit card data stolen from online merchants has been worth far less in the cybercrime underground than cards pilfered from hacked brick-and-mortar stores. But new data suggests that over the past year, the economics of supply-and-demand have helped to double the average price fetched by card-not-present data, meaning cybercrooks now have far more incentive than ever to target e-commerce stores.

Traditionally, the average price for card data nabbed from online retailers — referred to in the underground as “CVVs” — has ranged somewhere between $2 and $8 per account. CVVs are are almost exclusively purchased by criminals looking to make unauthorized purchases at online stores, a form of thievery known as “card not present” fraud.

In contrast, the value of “dumps” — hacker slang for card data swiped from compromised retail stores, hotels and restaurants with the help of malware installed on point-of-sale systems — has long hovered around $15-$20 per card. Dumps allow street thieves to create physical clones of debit and credit cards, which are then used to perpetrate so-called “card present” fraud at brick and mortar stores.

But according to Gemini Advisory, a New York-based company that works with financial institutions to monitor dozens of underground markets trafficking in both types of data, over the past year the demand for CVVs has far outstripped supply, bringing prices for both CVVs and dumps roughly in line with each other. krebsonsecurity.com

Fake Website Traffic Costs Companies $50 Billion Per Year
Advertising fraud online is being called the second largest organized crime scheme globally, according to Digital News Daily. About 3/4 of US fraudulent advertising traffic is now considered "sophisticated" invalid traffic, according to recently released data. 

Of this fraudulent traffic, 77% of it was classified as "sophisticated invalid traffic" (SIVT), which relies on far more advanced malicious methods to defraud the advertising system than "general invalid traffic" (GIVT). While GIVT can be detected by IP and user agent blacklists, SIVT requires sophisticated capabilities, such as operating system and device fingerprinting, bot traps and network behavior analysis.

According to Tytunovich, brands are now losing between $20 billion and $50 billion per year, as a result of ad fraud. safehaven.com

Alibaba retains Notorious Markets List spot despite infringement improvements

Ford partners with Amazon to allow package deliveries to owners' cars

Chewy.com Gears Up For IPO

West Allis, WI: Armed Robbers tie up T-Mobile store employees and steal $28,000 of merchandise
Two men armed with handguns held up a West Allis T-Mobile store and made off with $28,000 in merchandise April 27. The two men threatened to kill the employees of the store and left them with their wrists and ankles bound by zip ties and red straps, according to dispatch records from the West Allis Police. No arrests have been made, Deputy Chief Robert Fletcher said. Police received a report of the robbery at 6:41 p.m. from the store. Employees said the two suspects had entered the business about 14 minutes earlier, records said. The two men demanded phones from the employees and also took $300 in cash, records said. jsonline.com

Montgomery County, MD: Romanian charged with quick change scams
An alleged member of a Romanian organized crime syndicate was arraigned Tuesday on charges he cheated a Back Mountain food market, one in a series of “quick scam thefts” at area grocery stores. Lazar Sava, 32, addresses listed as Chicago, Ill., and Hyattsville, Md., was captured in Montgomery County, Md., on Friday on several arrest warrants by police in Dallas Township, Edwardsville, West Pittston, and Wyoming. Authorities allege Sava entered area grocery stores and food markets requesting change and tricking cashiers by hiding money under his hands or fingers. Court records say Sava is from Romania and part of a Romanian organized crime group responsible for similar offenses across the country and Canada. Sava and three other Romanians were arrested in July 2017 when they stole jewelry from a jewelry store in Toronto by confusing and distracting the jewelry clerk, according to court records and online news reports. timesleader.com

Nashville, TN: Convicted violent sex offender accused of shoplifting 17 times from Home Depot
A convicted violent sex offender is now accused of shoplifting from Nashville area Home Depot stores, not once or twice but 17 times. Arrest records show Donald Littlefield is charged in a series of thefts spanning five months. Police said the crimes took place from October 2018 to February 2019. Littlefield is accused of taking thousands of dollars in tools from Home Depot stores on Old Hickory Boulevard and Gallatin Pike. Police said he pawned what he stole at a shop in Madison. Littlefield is also facing charges connected to his status as a sex offender. Arrest records show Littlefield is accused of living too close to a Shelby Street daycare for three days and failure to report. wsmv.com

Chesterfield County, VA: Pair wanted for stealing more than $1K worth of items from Target
 

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Success can not happen without conflict. Because success always challenges the status quo, regardless, and mandates change. And in order for change to be successful you need commitment - you need everyone to buy in totally. It's not good enough for everyone to merely agree and move forward because they'll be those that merely go thru the motions and don't believe. One can disagree and still commit but for those who don't engage - commitment is a mere phrase not reinforced by actions.

Just a Thought,
Gus

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