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The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

4/19/21

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Gary Novello Jr, LPC, CFI named Director, Fraud Strategy and Analytics for Macy's

Before joining Macy's as Director, Fraud Strategy and Analytics, Gary served as the Director of Asset Protection Investigations with Bloomingdale's for more than two years. Prior to that, he spent more than seven years with Bed Bath & Beyond as Regional Loss Prevention Manager (nearly four years) and Area Loss Prevention Manager (nearly four years). Earlier in his career, he held other security/AP roles with Macy's and Home Depot. Congratulations, Gary!

See All the Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

Women in Leadership
An Hour of Virtual Learning with the Loss Prevention Foundation

May 12, 2021 - 1:00pm EST

Join the LPF and some amazing women leaders from the LP/AP industry for an hour of virtual learning. Hear from Kelly Harris, SPHR, sHRBP - Metro One LPSG, Nadine Lajeune - Aldi USA, Jean Ann Schutte - Sensormatic Solutions, Tina Sellers, LPC - Rite Aid, Sarah Torrez, LPC, CFI - 99 Cent Stores, and Kris Vece, LPQ - Protos Security as they share their perspective on being a woman in a leadership position in the LP industry. Gain insight into their leadership perspectives and take the opportunity to interact with these great women!

At the end of the session, the Loss Prevention Foundation will also give away 5 free LPC Course Scholarship courtesy of Sensormatic Solutions by Johnson Controls to random Learning Day attendees! Winners will be notified the day following the Webinar via email.

This webinar is presented by the Loss Prevention Foundation in partnership with Sensormatic Solutions by Johnson Controls and qualifies for 1 continuing education unit (CEU) towards your LPC recertification or CFI recertification. Register now

Protests & Violence

More Nationwide Riots Break Out Following Police Killings

National Attention on Minneapolis & Chicago
As a trial, memorials & protests over police brutality play out
Jurors in Minneapolis are set to begin deliberating after closing arguments today on the murder and manslaughter charges leveled against former police Officer Derek Chauvin. Perhaps no verdict since the time of Rodney King could have higher stakes for shaping the future of race and policing in the nation.

At the site where police pinned Floyd to the ground, a memorial and protest zone has been closed to street traffic and most government intervention for nearly 11 months.

In Chicago, there’s a makeshift memorial for Adam Toledo, the 13-year-old Mexican American boy who was fatally shot by a police officer after having dropped a gun and raised his hands.

Over the weekend, a steady stream of mourners visited the memorial. Many said the youth was a victim of police brutality. But some also observed that he was out in the early hours of the morning with a member of the gangs who terrorize them. latimes.com

Boarded Up Businesses - Fires Set - Emergency Curfew Ordered
Riots, protests in Minnesota, Chicago, elsewhere in reaction to police shootings

Brooklyn Center officials called an emergency curfew after initially planning to go without a curfew for the first time in nearly a week

Crowds poured into the streets in several U.S. cities on Friday night, reacting to the police shooting deaths of Daunte Wright in Minnesota and Adam Toledo in Chicago.

The greatest unrest Friday appeared to be in Brooklyn Center, Minnesota, the Twin Cities suburb where Wright was fatally shot last Sunday, but events appeared to be deteriorating in Portland, Oregon, early Saturday, with reports of fires and possible gunfire.

Here are some details about some areas where crowds clashed with law enforcement:

Brooklyn Center: 100 arrests

An emergency curfew was imposed by police Friday night as rioting escalated outside police headquarters, FOX 9 of Minneapolis reported. As of early Saturday, Public Safety Commission John Harrington estimated about 100 people had been arrested. City officials initially tried to go without a curfew Friday for the first time since protests erupted Sunday following the police shooting death of Daunte Wright, according to FOX 9.

But Mayor Mike Elliott’s attempt to "take a different approach" was reversed around 10:30 p.m., with the emergency curfew put in place from 11 p.m. Friday to 6 a.m. Saturday.

Around 9:30 p.m., rioters breached a barrier surrounding the building, drawing a police response of flash bangs and pepper spray, the station reported. The gathering – which also included objects hurled at police – was declared an unlawful assembly soon after, according to FOX 9.

Chicago: Logan Square Park clash

A crowd of thousands gathered in Logan Square in reaction to this week’s release of video footage from the March 29 police shooting of 13-year-old Adam Toledo. Police and protesters were seen clashing at one point but the gathering was mostly free of trouble, FOX 32 of Chicago reported.

On Thursday, Chicago Mayor Lori Lightfoot had called for the city to remain calm, vowing the death of Toledo would be fully investigated.

Oakland: ‘Unlawful assembly’

Some downtown businesses boarded up early in anticipation of Friday night’s protests, FOX 2 of the Bay Area reported. Demonstrators began gathering around Frank Ogawa Plaza around 8 p.m., calling it "Oscar Grant Plaza" after a 22-year-old Black man who was killed by a BART transit police officer in Oakland on Jan. 1, 2009. foxnews.com

Apple Store Burned & Businesses Burglarized During Portland Riots
Portland, OR: Riot declared in Portland protests after Police kill man
Police in Portland, Oregon, said Saturday they arrested four people after declaring a riot Friday night when protesters smashed windows, burglarized businesses and set multiple fires during demonstrations that started after police fatally shot a man while responding to reports of a person with a gun. Police said they dispersed the crowd so firefighting crews could douse fires before they spread in extreme fire hazard conditions.

The vandalism downtown came after the police shooting earlier Friday and also was part of vigils and demonstrations already planned for the night in the name of people killed in police shootings nationwide. They include 13-year-old Adam Toledo of Chicago and Daunte Wright, a Black man in a Minneapolis suburb.

Police said they dispersed the crowd so firefighting crews could douse fires before they spread in extreme fire hazard conditions. The vandalism downtown came after the police shooting earlier Friday and also was part of vigils and demonstrations already planned for the night in the name of people killed in police shootings nationwide. They include 13-year-old Adam Toledo of Chicago and Daunte Wright, a Black man in a Minneapolis suburb. Deputy Police Chief Chris Davis told reporters a white man in his 30s had been shot and killed in Portland by police. The man was pronounced dead at the scene in Lents Park, a leafy, residential neighborhood of the city. news.yahoo.com breitbart.com

Friday & Saturday Night Protests in DC
D.C. police arrest 4 after skirmish and night of demonstration
Four people were arrested Saturday night after clashes between protesters and police in the Chinatown area of downtown Washington, authorities said.

The arrests came after a skirmish as a group of about 100 marchers were wrapping up after a night of demonstration. The group was protesting police violence against people of color, but it was unclear what started the clash.

The protest started at about 8:30 p.m. with a rally at Cobb Park at Second and H streets. The protesters made speeches and chanted the names of people of color who were killed in police-involved incidents, including George Floyd, Adam Toledo, Daunte Wright and Karon Hylton, who collided with a van while fleeing D.C. police on a Revel electric scooter.

Protesters then marched to Union Station, where police moved in after people spray-painted graffiti on a Christopher Columbus statue and a flare they threw caught fire at the base of the structure. Protesters headed toward the Chinatown Arch and were beginning to disperse about 10:45 p.m. when police made the arrests.

On Friday night, about 200 protesters clashed with police along the 14th Street corridor. washingtonpost.com

Raleigh, NC: Vigil turns to street protest on third night of rallies against police violence
Roughly 300 people gathered at Moore Square and some of them then marched through downtown Sunday evening, calling for change during a third consecutive night of protests in the Triangle against police violence. At least seven arrests were made as the protesters moved through downtown streets. During the weekend of protest, more than 100 people marched peacefully through downtown Raleigh on Saturday evening and a similar number came together in Durham on Friday evening. Sunday evening’s gathering started with a vigil for Daunte Wright, with speakers also naming Adam Toledo and others killed by police.

Some in the crowd were seen overturning trash containers and spray-painting buildings, while others burned American flags and shouted "F--- the police!" the paper reported. newsobserver.com foxnews.com

Drive-By Shooting of Two Guardsman in Minn. Early Sunday Highlights Threat
Minneapolis becomes fortress ahead of verdict in George Floyd trial
Minneapolis looks like a military fortress ahead of the George Floyd murder trial verdict — with fears heightened by a drive-by shooting targeting some of the thousands of National Guard members trying to protect the city.

The Minnesota city had already dramatically increased security ahead of the trial of ex-cop Derek Chauvin — ramping it up even further following the fatal police shooting of Daunte Wright in Brooklyn Center, a Minneapolis suburb just 10 miles from where Floyd was killed.

As jury deliberations are set to start Monday in Chauvin’s murder trial, dramatic photos show huge chunks of the Twin Cities completely boarded up, fenced off and swamped by armed troops and military vehicles.

The National Guard has activated more than 3,000 troops to back up more than 1,000 law enforcement officers already involved in the multi-agency “Operation Safety Net” protecting the troubled area.

Guard members in fatigues are stationed across the city, in front of regular buildings as well as the heavily fortified police and court buildings, the Star Tribune noted. Law enforcement agencies from Ohio and Nebraska have also been called in to bolster security.

The threat is clear, however — highlighted by a drive-by shooting early Sunday that injured two of the thousands of National Guardsmen there.

The fortification of government buildings was expected to cost at least $1 million — but was deemed necessary because the Minnesota region has been repeatedly ravaged by violent protests since Floyd’s police-custody death last May, the Star Tribune said.

The governor said law enforcement agencies from Ohio and Nebraska also have been called to bolster security throughout the Twin Cities.

Governor Tim Walz conceded that the military presence was causing trauma for some locals — but said it was necessary to get policy changes addressing racial inequalities, the paper said.

“We can’t pass those things if we are in chaos and crisis and our buildings are burning,” Walz said.

Many locals told the paper that they supported the military lockdown is it ended the destruction of the Twin Cities. nypost.com

Maxine Waters attends protest Sunday over police killing of Daunte Wright
Fiery California Rep. Maxine Waters joined hundreds of angry protesters who thronged Brooklyn Center, Minnesota early Sunday, all breaking the 11 p.m. curfew together during the seventh night of protests against the police killing of Daunte Wright.

“We’ve got to stay in the streets, and we’ve got to demand justice,” she urged the crowd, according to one tweeted clip.

“We’re looking for a guilty verdict” in Derek Chauvin’s trial for the police killing of George Floyd, where deliberations will begin next week, she said.

“And if we don’t, we cannot go away,” she added. “We’ve got to get more confrontational.”

Asked about the curfew, she said, “I don’t know what curfew means,” according to another tweeted clip. nypost.com

Hundreds of protesters gather for peaceful rally Sunday in St. Paul
About 300 protesters gathered Sunday afternoon in front of the governor's residence on Summit Avenue before marching about an hour through the streets of St. Paul.

The protesters chanted, often to the beat of a drum, repeating Daunte Wright's name and the names of other victims of police-involved shootings in Minnesota and across the country.

As the crowd marched a few blocks on Grand Avenue, dozens of shoppers and diners stepped out of businesses to watch and take videos of the demonstrators holding up "Black Lives Matter" signs and shouting in unison, "No justice, no peace! Prosecute the police!"

The group paused at a few points on Milton Street to hear from speakers and kneel for a moment of silence and prayer. By 4 p.m., the protesters had returned to the governor's residence on Summit Avenue and the crowd quickly dispersed.

Brooklyn Center Mayor Mike Elliott declared a citywide curfew starting at 11 p.m. Sunday and extending until 6 a.m. Monday.

Also Sunday afternoon, an Asian solidarity rally was held at George Floyd Square in south Minneapolis featuring a long lineup of speakers and performers. startribune.com

Charleston, SC., Hundreds call for justice, end to police brutality during Sunday protests
Large groups of protesters gathered in downtown Charleston on Sunday evening calling for an end to law enforcement brutality and justice for those killed while in police custody.

A spokesman for the Charleston Police Department told News 2 no permits were given for Sunday’s protests – still, dozens gathered in Marion Square and marched to the U.S. Custom House and near the Market with Black Lives Matter signs and chants for an end to violence.

The protest was organized by ‘Stand As One’ – who describe themselves as a “group of community leaders and activists dedicated to activism for equal rights of all individuals.”

Protesters later came face-to-face with police in riot gear on King Street just after 7:30 p.m. where they were told they were not allowed to demonstrate.

While there were some confrontations, there was no violence during Sunday’s protests. Things remained mostly peaceful. counton2.com

State & Local Officials Order 'Show of Force' For This Week
Especially after Daunte Wright Fatality

As Chauvin verdict looms, military presence in Twin Cities unsettles some, reassures others
As the end of the Derek Chauvin trial draws closer, state and local officials have ordered a show of force that some say has transformed the Twin Cities into an eerie, alarming, almost alternate-reality version of their hometowns.

Thousands of armed Guard members in fatigues are stationed on street corners — in front of libraries, laundromats, pharmacies, restaurants, office buildings and grocery stores. Businesses have boarded up windows, public buildings are surrounded by razor wire and for several nights last week curfews forced Twin Cities residents indoors after dark.

Stung by criticism of the response to riots last spring, when more than 1,000 buildings and businesses were damaged, Gov. Tim Walz, Mayor Jacob Frey and other leaders have opted for a massive presence to maintain law and order.

Some residents and business owners say the militarization makes them feel more secure. Others fear it is suppressing the voices of those seeking criminal justice reform in the wake of George Floyd's death at the hands of Minneapolis police.

Local law enforcement and the Guard suddenly ramped up their public presence last week after a police officer fatally shot 20-year-old Daunte Wright, who was Black and unarmed, during a traffic stop in Brooklyn Center. As protests over Wright's death continue in the suburb, Minnesotans are expecting to learn as early as this week whether Chauvin will be found guilty in the death of Floyd last May. startribune.com

The past year has brought historic police reforms in D.C. region, and more could be on the way
Virginia and other states have moved to strengthen oversight of police misconduct since the national reckoning following the videotaped death of George Floyd under a Minneapolis police officer’s knee 11 months ago.

Both Virginia and Maryland have recently passed the most extensive police changes in years. The Maryland legislature approved especially far-reaching changes in its regular session that ended a week ago.

Some reforms won’t take effect until new standards are defined or oversight bodies established. But advocates still described what was accomplished as historic.

He said the new laws “basically blew up the old system and tried to create a new structure for discipline.” Claire Guthrie Gastañaga, executive director of the ACLU of Virginia, said the goal was to create an environment where police no longer feel “invulnerable” from being disciplined.

The District approved some similar reforms in emergency legislation last year. It could go even further if Mayor Muriel E. Bowser (D) and the D.C. Council accept bold recommendations issued at the start of this month by the D.C. Police Reform Commission.

The 20-member panel urged ending the use of police for tasks such as routine traffic enforcement, school safety or mental health cases. Among other things, that would allow for shrinking the size of the force. Bowser has resisted that change and said she suspects it lacks community support.

Longtime advocates of police reform have been astonished at how quickly laws have passed. They cite publicity over Floyd’s death and other videotaped examples of police misbehavior, especially against African Americans. washingtonpost.com

"Tragic weekend for gun violence"
With FedEx shootings, Kenosha & Austin - America suffers 6th consecutive week with a mass killing

'Person of interest' arrested after 3 killed in shooting at Kenosha, Wisconsin, bar

Authorities say they arrested a "person of interest" in connection with the shooting that left three men dead at a busy tavern in southeastern Wisconsin early Sunday.

The rampage was the latest of several shooting attacks across the nation, including one at a FedEx warehouse in Indianapolis last week that left eight people dead. Mass killings have claimed four or more American lives every week for the past six weeks, leaving dozens dead and several more people wounded. usatoday.com

Former sheriff's deputy Stephen Nicholas Broderick arrested in fatal shootings of 3 in Austin

'Highly unlikely' Chauvin trial ends in 'all-out' acquittal, legal analyst predicts

COVID Update

209M Vaccinations Given

US: 32.4M Cases - 581K Dead - 24.9M Recovered
Worldwide: 142.1M Cases - 3M Dead - 120.6M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 279
Law Enforcement Officer Deaths: 284
*Red indicates change in total deaths

“The virus is trying to survive,” said Dr. Bloom
U.S. Faces Critical Weeks as Covid-19 Cases Rise Again in Some Places
Public-health officials say relaxed restrictions, pandemic fatigue, variants are contributing to increasing infections, hospitalizations in parts of U.S.

The U.S. is headed into critical weeks in the Covid-19 pandemic.

States are scrambling to reorganize vaccination efforts after pausing use of the Johnson & Johnson vaccine while U.S. health officials investigate rare but severe cases of blood clots.

The seven-day average number of new Covid-19 infections eclipses the 14-day average in about half the country, with 40 states hitting that benchmark last Wednesday.

And the age distribution of Covid-19 cases showing up in hospitals has shifted to a younger population, as younger people, who haven’t been vaccinated, are helping drive a rise in cases, according to health officials.

The U.S. Centers for Disease Control and Prevention reported last week that the seven-day average of new Covid-19 cases is up to 69,500, with nearly 70,000 new cases a day. Four weeks ago, the seven-day average was 53,000 cases a day, Hospitalizations are also trending higher, up almost 6% from a week earlier, but still 70% down from a post-holidays peak, according to CDC data.

“The increasing trends in cases, hospitalizations and deaths are very concerning, and they threaten the progress we’ve already made,” Dr. Walensky said.

The spread of highly transmissible variants is also playing a role. wsj.com

As of today, all people in US 16+ eligible to receive vaccine
Quarter of Americans fully vaccinated against coronavirus, CDC says
More than 84 million people -- roughly 25.4% of the population -- have been fully vaccinated, according to Centers for Disease Control and Prevention data released Sunday.

The CDC says more than 129 million Americans have received at least one Covid-19 vaccine dose, or roughly 39.5% of the total US population. cnn.com

Predictions For the Post-Pandemic Office
New C-Suite Executive Focused on Remote Policies, More Flexibility and Smaller Office Footprint
“Many organizations have been forced to carry out remote work this year as the result of the pandemic and have found that, in many instances, remote work is very successful and very effective,” said Timothy D. Golden, Ph.D, a professor of management at Rensselaer Polytechnic Institute whose research focuses on remote work, telework, telecommuting, and virtual interactions. “As we move forward, companies are beginning to consider how to institutionalize this within the way that they work on a permanent basis going forward.”

In fact, remote work is going to be so much a part of life that Golden predicts many large organizations will add a C-suite executive focused solely on remote work. the chief remote work officer (CRO) would be much the same. They would be in charge of effectively overseeing remote work within their organization and ensuring that it is implemented effectively and work that is carried out remotely is successful.”

While smaller organizations might not add a CRO, they still will tackle issues that would be overseen by that position, including ensuring the right technology, staff training, and culture are in place to make remote work successful.

“It’s also about making sure to help managers understand how they might manage folks in office and remote workers simultaneously,” Golden says. “It also includes cross-functional types of issues between departments and coordinating remote workers among them and making sure that practices and procedures are standardized across the company.”

Golden said that research he’s seen indicates that about 25 percent of employees prefer to be in the office all the time, 25 percent prefer a completely remote environment, and that remaining half want a hybrid environment where they work two to three days from home and go into the office the other days.

“That has substantial implications for office space and real estate,” Golden said. “Companies need to re-envision their real estate strategy and re-envision the purpose of the office. associationsnow.com

California hospitality workers laid off during COVID-19 pandemic get rehire rights
Gov. Gavin Newsom signed a bill Friday requiring hotel, event center, airport hospitality and janitorial employers to first rehire workers laid off during the pandemic when jobs become available, a move that comes after the governor vetoed a more expansive labor-backed bill last year. Senate Bill 93 takes effect immediately after quickly making its way through the Legislature this week as a budget trailer bill. latimes.com

‘Ripe for fraud’: Coronavirus vaccination cards support burgeoning scams

This Won’t Hurt a Bit: Employee Temperature and Health Screenings – A List of Statewide Orders (UPDATED 4/16/21)

CDC Tightens Its N95 Guidances

The Death Label - 'Essential vs. Non-Essential'
Impacting millions of lives - careers - families

Stores, restaurants shuttered in 2020 had one thing in common…
More than 2.4 million merchants worldwide closed their doors permanently in 2020 due to the economic repercussions of COVID-19 lockdowns, according to new research from IHL Group. And of the shuttered locations, more than 97% the closings came from retailers, restaurants and hospitality companies with fewer than five locations.

After nearly eight years of location growth, 2020 saw a radical decline in locations, according to the report.

"As governments defined ‘essential vs non-essential’ companies, they unwittingly oversaw the largest transfer of retail wealth ever from smaller to larger companies. Though rough, the impacts were somewhat muted in North America and Europe compared to other regions due to government safety net programs introduced. However, in emerging countries those programs simply did not exist and the impact has been catastrophic."

IHL estimated it could be five years before levels return to the 2019 levels. chainstoreage.com

CPSC Warning Stops $34B Peloton Dead in its Tracks Saturday
Peloton fights federal safety recall after its treadmills left one child dead, others injured

The Consumer Product Safety Commission warns the public to stop using the company’s treadmills in homes with small children

One month after revealing that one child died and others were injured in accidents on Peloton treadmills, the at-home exercise company is fighting a federal safety agency’s request that the company recall the products and has delayed the agency’s investigation into potential safety problems, according to officials familiar with the incident.

The Consumer Product Safety Commission this week took the unusual step of issuing an administrative subpoena to require Peloton to disclose the name of the child who died and the family’s contact information so regulators can continue an inquiry into what went wrong, according to officials who spoke on the condition of anonymity to discuss an ongoing investigation.

The previously undisclosed dispute between the nation’s product safety regulator and Peloton — a $34 billion company famous for its stationary bicycles and online workouts — has so far taken place outside public view.

The two sides also are clashing over whether Peloton’s treadmills need to be taken off the market. The company and regulators had been negotiating over the wording and timing of an agency warning to alert consumers to potential dangers posed by the company’s Peloton Tread+, a $4,300 exercise machine, these officials said.

A new safety warning from the CPSC was posted early Saturday. It said the agency “found that the public health and safety requires this notice to warn the public quickly of the hazard” and advised consumers to stop using the treadmills.

Peloton responded with a statement on its website Saturday that derided the CPSC’s “unilateral press release about the Peloton Tread+ because it is inaccurate and misleading” and said there was no reason to stop using the treadmills. washingtonpost.com

NEW Retail Leadership Innovation Blog:
The Accelerated Rise of the Retail Machines

By Tony D'Onofrio, Global Retail Influencer & Prosegur's CEO & Managing Director, Global Retail Business Unit

A Wall Street Journal article this weekend on robotics coming to a garden near you brought back memories of my office in Neuhausen am Rheinfall in Switzerland. Every afternoon, while doing the continuous string of international conference calls, I would observe a robot mower in the yard outside my window. The autonomous roamer would emerge from its electrically protected doghouse, run Swiss precision patterns across the lawn, and when finished return to its home to recharge.

This memory, plus the long string of articles below published in the last week on retail robotics inspired this article.

>> Domino's testing pizza delivery by self-driving robot car in Houston'

>> Chick-fil-A tests robot delivery in Southern California

>> Kroger is Amassing a Robot Army to Battle Amazon, Walmart

>> Save Mart kicks off pilot of shelf-scanning robots

>> Gap rushes in more robots to warehouses to solve virus disruption

>> Alibaba Group Xiomanlv delivery robots hit Chinese Universities

>> Your Drone-Delivered Coffee is (Almost) Here

Above seems to be counter to Walmart's announcement late last year that it was stopping its deployment of aisle scanning robots after installing them in hundreds of stores. Was the Walmart decision an anomaly in the growth of robots in retail? What role are robots playing in E-commerce? How has the pandemic impacted the trajectory of robotics? What's in-store for retail robotics?

Read more here

Regional Grocer Save Mart rolls out Tally self-scanning robots to reduce out-of-stocks

Update: Restaurant Revitalization Fund Grants

Senior LP & AP Jobs Market

Associate Vice President, Asset Protection job posted for Bath & Body Works
in Columbus, OH
The Associate VP, Asset Protection is responsible for leading all areas of AP including the Regional based field AP team, AP Operations services, logistics investigations and investigative process and protocols. This position is responsible for: Planning, developing, implementing, and directing company-wide AP programs across the brand; Educating brand leadership on potential shrink risks within stores and recommending solutions; and identifying and implementing effective strategies to reduce shrink within the stores organization and build awareness of asset protection at all levels. careers.lb.com

Last week's #1 article --

Video: Brooklyn Center police release body cam footage of fatal shooting

WARNING: This video has graphic content.

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Interface Delivers Savings & Vendor Consolidation with Managed SD-WAN, 4G/LTE, UCaaS and Security Systems for Thrive Restaurant Group

Consolidation of vendor ecosystem unclogs productivity bottlenecks and delivers savings and greater planning clarity to one of Applebee's largest franchisees

Interface Security Systems, a leading managed services provider delivering managed network, business security and business intelligence solutions to distributed enterprises, recently provided Thrive Restaurant Group, one of Applebee's largest franchisees in the US, with scalable network, communications and security services. The new solutions include a next-generation secure SD-WAN architecture with network upgrades, 4G/LTE wireless capability, unified communications as service (UCaaS) with cloud-based VoIP and a secure and standardized business security systems platform. As a significant update to Thrive's outdated legacy systems, the new Interface solution unclogs productivity bottlenecks and gives the flexibility the restaurant chain needs to address changing customer preferences.

With 81 restaurants across the United States, Thrive found itself struggling with challenges common to many geographically distributed businesses, including: managing multiple network and voice providers, dealing with outdated CCTV hardware and a lack of accountability from vendors.

"With 81 restaurants across ten states, we needed a partner we could count on to manage our network, voice and security for all locations," explains Brian Houchin, Director of IT for Thrive Restaurant Group.

When it came to managing vendors, Thrive simply had too many. Troubleshooting technical issues was challenging as it was difficult to pin accountability on a specific vendor. In addition, tracking invoices, service credits and administering multiple vendors was an inefficient and time-consuming exercise every month.

Outdated hardware and changing regulations also posed a challenge. Unreliable CCTV equipment left the restaurants, employees and customers vulnerable to security risks on-premises. Constantly evolving Payment Card Industry (PCI) compliance rules meant Houchin had to devote hours of his limited bandwidth to keep up with the latest changes and updates so Thrive could avoid major penalties and security threats.

With the COVID-19 pandemic significantly disrupting Thrive's business, restaurant staff found it challenging to handle sudden spikes in call volumes as they had to work with a legacy phone system that was not scalable. The lack of 4G wireless coverage outside of the restaurant premises made curbside pickup and take-out services impossible to manage.

Thrive turned to Interface to implement a secure, scalable network and communications backbone that would unclog the productivity bottlenecks and give the flexibility the restaurant chain needed to cater to changing customer needs.

Click here for a more detailed case study.

About Interface Security Systems
Interface Security Systems is a leading managed services provider delivering business security, managed network and business intelligence solutions to distributed enterprises. We improve security, streamline connectivity, optimize operations and reduce IT costs, maximizing ROI for the nation's top brands. Learn more and follow us on our blog Making IT Happen and on LinkedIn.

Ukrainian Organized Cybercrime Gang FIN7 - Over 70 Suspects - $3B Theft

Biggest FBI Cybercrime Bust & DOJ Prosecution in History

Stole 20+ Million Cards - From 6,500+ POS Terminals
@ Over 3,600+ Separate Locations

High-level organizer of notorious hacking group FIN7 sentenced to ten years in prison for scheme that compromised tens of millions of debit and credit cards

Overall damage to banks, merchants, card companies, and consumers estimated at more than $3 billion

The first high-level manager and systems administrator of the notorious hacking group FIN7 was sentenced Friday in U.S. District Court in Seattle to ten years in prison.

Fedir Hladyr, 35, a Ukranian national, served as a high-level manager and systems administrator for FIN7. He was arrested in Dresden, Germany, in 2018 at the request of U.S. law enforcement and was extradited to Seattle. In September 2019, he pleaded guilty to conspiracy to commit wire fraud and one count of conspiracy to commit computer hacking

“This criminal organization had more than 70 people organized into business units and teams. Some were hackers, others developed the malware installed on computers, and still others crafted the malicious emails that duped victims into infecting their company systems,” said Acting U.S. Attorney Gorman. “This defendant worked at the intersection of all these activities and thus bears heavy responsibility for billions in damage caused to companies and individual consumers.”

According to records filed in the case, since at least 2015, FIN7 members (also referred to as Carbanak Group and the Navigator Group, among other names) engaged in a highly sophisticated malware campaign to attack hundreds of U.S. companies, predominantly in the restaurant, gaming, and hospitality industries. FIN7 hacked into thousands of computer systems and stole millions of customer credit and debit card numbers which were used or sold for profit.

In the United States alone, FIN7 successfully breached the computer networks of businesses in all 50 states and the District of Columbia, stealing more than 20 million customer card records from over 6,500 individual point-of-sale terminals at more than 3,600 separate business locations. Companies that have publicly disclosed hacks attributable to FIN7 include such familiar chains as Chipotle Mexican Grill, Chili’s, Arby’s, Red Robin, and Jason’s Deli. justice.gov

Security Gaps in IoT Access Control Threaten Devices and Users
Researchers spot problems in how IoT vendors delegate device access across multiple clouds and users.

A team of Internet of Things security researchers has discovered vulnerabilities in the way IoT device vendors manage access across multiple clouds and users, putting both individuals and vendors at risk.

IoT devices are increasingly managed through clouds operated by device vendors such as Philips Hue, LIFX, and Tuya, or by cloud providers such as Google and Amazon. These clouds mediate the users' access to specific devices — for example, granting them permission to unlock a smart lock.

The researchers were especially interested in the emerging capability to delegate device access across multiple clouds and users. Some vendors let Google Home control devices under their clouds, so a person can manage multiple devices from different vendors via their Google Home. It's a win for usability — normally, someone with devices from various vendors would install multiple apps to control them, which becomes a hassle as their IoT device collection grows. darkreading.com

AI & Algorithms (Part 2): The EU 'Leaks' its new regulation on artificial intelligence
On 14 April 2021, the EU Commission’s long-awaited draft proposals for the regulation of artificial intelligence (AI) were leaked. The proposals, which are due to be formally announced on 21 April, set out a bold and comprehensive new legal framework for AI that are intended to address a wide-variety of challenges commonly associated with these technologies. jdsupra.com

Game Changer: Social-Media Techies Must Protect Public Profiles From Data Scraping
Social-Media Data Leaks Draw Scrutiny From European Regulators
Public or private, data must be protected, European authorities say. Facebook, Clubhouse and LinkedIn say recent data leaks involved information from public user profiles, not from security breaches. In the European Union, where privacy laws require businesses to protect even publicly available personal data, that distinction might not relieve them of responsibility.

European privacy laws require businesses to protect even publicly available personal data.

Facebook stressed that the leak of around 533 million users’ data wasn’t a hack, saying attackers scraped the information from profiles before September 2019, and that the company fixed a feature to prevent such scraping after discovering the incident.

LinkedIn and Clubhouse made similar comments this month. Disclosing that it had investigated a report that user data had been posted online for sale, LinkedIn said the incident involved publicly viewable profile data and “was not a LinkedIn data breach”. Clubhouse, meanwhile, responded on Twitter to a report that user data had been posted online, saying that there hadn’t been a breach and only public profile information had been posted.

The fact that public data was available on public profiles doesn’t insulate the companies from European data-protection rules. “It’s not simply about whether it’s public or private. It’s about whether there are safeguards in place around [the data’s] processing and its use,” said Daragh O Brien, managing director at Castlebridge, an Ireland-based data protection consulting firm. He said European regulators will focus on how the companies handled data.

A LinkedIn spokeswoman referred to a statement issued by the company saying that such data scraping violates its terms of service. wsj.com

Senior Job Posting
Global Security Services, Director job posted for Facebook in Fremont, CA
The Director of MPK Global Security Services will lead a regional team focused on protecting Facebook personnel and facilities. In this role, you will own the strategy, development and deployment of a comprehensive physical security operations program that aligns with our organizational and operational risk profile. The successful candidate will be a thoughtful and tenured leader, with proven experience leading a regional team in a multinational company. You will also have a track record of designing and implementing security programs that are able to adapt to support company culture and stakeholder goals. facebook.com

Everything you need to know about the Microsoft Exchange Server hack

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Don't Underestimate the ORC Interview

Recently, I’ve had the opportunity to work alongside some incredible investigators in both the private and public sectors that have the mission of investigating organized retail crime. As we all know, rarely can retailers apprehend their way to a great shrink result when focused on the opportunistic shoplifter. However, with the available technology assisting in these cases combined with the power of a field interview – ORC crime rings are being significantly disrupted. Many of the best results we have seen when attempting to get information from a shoplifter come from utilizing the concepts of rapport-based, non-confrontational interviewing such as the WZ Method.

Read more

The Chinese Government is Zeroing In On Internet Companies
Billionaire Jack Ma was one of China's biggest success stories - now the government is turning on him

The government turning on him signals growing animosity against billionaires in the Communist country.

The Chinese government's takedown of Ma may be indicative of a larger zeroing-in on billionaires in the country as an existing wealth gap grows wider, a gap that has been exacerbated by the pandemic.

Disdain for the Communist country's affluent population has grown, as the New York Times reported, and the government is leaning into that anti-rich sentiment as it's broken down the power constructs that Ma has built in the country.

China is tightening its grip on its economy

China is singling out companies and figures across industries in its quest to rein in the economy, from Swedish retailer H&M to homegrown tech giants, which have largely enjoyed a lack of regulatory constraints.

The government rolled out a set of new anti-competitive behavior rules for internet companies like Alibaba in November. It included guidelines to prevent companies from sharing sensitive user data and from joining together to stomp out smaller competitors.

Alibaba CEO Daniel Zhang said shortly after that he welcomed the new rules. And last week, Chinese authorities fined Alibaba what equals $2.8 billion USD over concerns that it was abusing its dominant market position.

China was hoping other tech giants would take it as a warning, and it looks like they have. About three dozen Chinese tech companies, including TikTok owner Bytedance, JD.com, and the Twitter-like Weibo, have vowed to adhere to China's new anti-competitive laws, according to a report from the Wall Street Journal. They are also pledging to keep the party's values at the forefront of their minds in hopes of escaping Ma's fate.

The Ma-China debacle signals that turbulent times may lie ahead for innovation in China, as the Communist Party and its leaders demand that the country's business community put patriotism above all else. businessinsider.com

Union Appeals Amazon Election in Alabama, Says Company Violated Laws
In objections filed with the National Labor Relations Board, attorneys representing Retail, Wholesale and Department Store Union allege that Amazon intimidated and threatened employees into voting against unionizing. The union cited meetings that the company held with workers and a mailbox installed outside of the warehouse. More than 70% of workers who cast ballots in the election voted against joining the RWDSU.

The union alleges that Amazon, through company representatives, threatened employees with the loss of jobs or closing of the warehouse as well as possible loss of compensation and benefits, if the union were approved. The union also accused the company of targeting workers who asked questions at meetings by removing them from the gatherings, potentially scaring other employees.

The union’s complaint also focused on a mailbox, installed by the U.S. Postal Service at Amazon’s request outside the Bessemer, Ala., warehouse where the election was taking place. The union alleged that the mailbox could have coerced workers into incorrectly believing Amazon was conducting the election and thereby feeling compelled to vote against unionizing. The filing also accuses Amazon of electioneering by displaying a company campaign message near the mailbox. wsj.com

Talk about a COVID Impact - 33% Growth!
Could be the biggest single year organic growth in retail history

Amazon Prime Membership at 200 Million
That is an increase of approximately 50 million new subscribers from the beginning of 2020.

"We have 200 million Prime members, for a total in 2020 of $126 billion of value creation,” Bezos wrote. He also noted that more than 1.9 million small and medium-sized businesses sell on Amazon, “and they make up close to 60% of our retail sales.”

It''s worth noting that even as Bezos pointed out the disadvantages of physical shopping, Amazon has been aggressively opening brick-and-mortar stores in recent years, including its new high-tech grocery format Amazon Fresh. chainstoreage.com

Bed Bath & Beyond Shipping, E-Commerce Costs Hurt Profit

Chesterfield Township, MI: Ohio Pair Arrested after Multiple Thefts in Detroit Metro Area
On April 14th, 2021, at 5:41 PM, Chesterfield Township Police were dispatched to Dick’s Sporting Goods, for a retail fraud in progress. Officers arrived at the store and discovered the suspects had left in a White Chevrolet Malibu. The male fled Dick’s Sporting Goods with a large black hockey bag stuffed with high valued apparel while the female held the Dick’s Sporting Goods automatic front door open. The vehicle was located parked in a handicapped parking spot in front of a nearby business. The described suspects were located walking near the Chevrolet. Upon confirming they matched the suspect description via Dick’s Sporting Goods surveillance video, they were taken into custody for the Retail Fraud.

The name-brand apparel that was stolen from Dick’s Sporting Goods was recovered with a total value of $2821. Other property found in the vehicle, valued at $3358, was found to have been stolen from the Dick’s Sporting Goods in Roseville earlier the same day. The two subjects were transported to the Macomb County Jail on the charge of Felony Retail Fraud. Chesterfield Township Police Detectives continued investigating the case the next day. It was discovered the same subjects were responsible for attempting to steal over $2500 in merchandise in Utica, and Troy PD is investigating them for multiple thefts, estimated to be valued at over $10,000. The two suspects in these thefts were arraigned on the charges of Retail Fraud First Degree and Conspiracy To Commit Retail Fraud First Degree on Apr 15, 2021 at the 42-2 District court in New Baltimore. miheadlines.com

Sioux City, IA: Man arrested for stealing more than $17,000 of merchandise from convenience store
Sioux City man has been arrested, accused of breaking into a convenience store and stealing more than $17,000 of merchandise. According to court documents, Eric Behrends, 21, and two others broke into a Sioux City convenience store on Floyd Boulevard on March 29 around 4:15 a.m. They said the three broke in through a drive-up window. Documents said Behrends and the others then ransacked the store, taking as much as they could. Items taken included numerous vape pens and accessories, liquor, tobacco products, snacks, beverages, and cash registers. Officials said the cost of the items were more than $17,000. There was also several thousand dollars of damage done to the store. Authorities found Behrends others at his Sioux City residence. During the execution of a search warrant, authorities recovered most of the stolen items from the burglary throughout the residence. siouxlandproud.com

Lady Lake, FL: Pair arrested in attempted heist of $3,000 worth of fragrances at Belk
Two women were arrested in the attempted heist of more than $3,000 worth of fragrances at Belk in The Villages. The women entered the store at La Plaza Grande shortly before noon Thursday and headed for the fragrance counter, according to an arrest report from the Lady Lake Police Department. They were captured on video surveillance as they attempted to open a locked case. When they were unsuccessful in opening the case, they took fragrances on display on top of the counter and loaded them into a black bag. They also concealed fragrances in their pants. The women then headed for the handbag section where they went behind the cash register and selected several Belk shopping bags. They returned to the fragrance section and continued to put bottles into the shopping bags. villages-news.com

Update: Eau Claire, WI: Women sentenced to 2 year probation in $800 Walmart theft
Two women have been sentenced in connection with a large retail theft case where more than 100 items were stolen in April 2020 from the Eau Claire Walmart. Jennifer L. Fullmer, 41, of Duluth, Minn., pleaded no contest recently in Eau Claire County Court to a felony count of retail theft. Judge Michael Schumacher placed Fullmer on two years of probation, fined her $262 and ordered her to pay $761 in restitution. yahoo.com

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Shootings & Deaths

Update: Makhi Woolridge-Jones, 16, arrested in fatal shooting at Nebraska mall
A 16-year-old boy has been arrested in a shooting that left a man dead and a woman injured at a mall in Nebraska, officials said. Makhi Woolridge-Jones was busted Sunday on a charge of first-degree murder in the shooting a day earlier at the Westroads Mall in Omaha. Brandon Woolridge-Jones, 18, was arrested earlier on a charge of being an accessory to the shooting near the JCPenney store. The relationship of the two suspects was not reported. On Sunday, cops said they weren’t seeking any other suspects in the incident, which left 21-year-old Trequez Swift dead. Police said it appeared the shooting was an “isolated incident and not a random attack. The second victim, Ja’Keya Veland, 22, was driven in a personal vehicle to CHI Immanuel Hospital. Police later said she had walked into the hospital with a gunshot wound that was not considered life-threatening. nypost.com

Kenosha, WI: 3 dead, 3 injured in shooting at bar in Kenosha
Three people died and at least another three were injured in a shooting at a bar in Kenosha, Wis., officials said Sunday. The sheriff's department said in a statement officers responded to a call at 12:42 a.m. in Kenosha, concerning a shooting at Somers House Tavern, a gathering place for the Carthage College community, which initially went into lockdown following the shooting. Authorities said officers upon arrival discovered three deaths, three men suffering from gunshot wounds and a seventh possible unknown shooting victim. Sunday evening, the department announced a person of interest was in custody and has been charged with first degree intentional homicide. "This appears to be a targeted and isolated incident," the department said. Kenosha County Sheriff David Beth told reporters during a press conference the suspected shooter was told to leave the tavern following a disagreement with management only to return a short time later when he opened fire. upi.com

Canton, OH: Waitress dies after shooting at Bob Evans; suspect in custody
A waitress died after a shooting at a Bob Evans in Canton Friday morning, Canton police said. It happened at the restaurant on Lesh Street NE near Route 62 at about 9:30 a.m. Canton Police Chief Jack Angelo said the victim suffered multiple gunshot wounds. She was taken to the hospital, where she passed away. The suspect, Richard James Nelson, 54, of Canton, ran out a back door and was on the loose. “There was a history of domestic violence with the victim and the suspect in the past,” Angelo said. “This just shows how dangerous domestic violence is.” fox8.com

Bibb County, GA: Employee dies after shooting inside Macon convenience store
A man is dead after a shooting at an east Macon convenience store and investigators hope surveillance photos may help catch his killer. Bibb County Coroner Leon Jones says it happened just before 10 p.m. Sunday night at the Chevron on Emery Highway. Jones says someone shot 27-year-old Gregory Watkins, Jr. of Macon several times inside the store. 13wmaz.com

Cleveland, OH: 20 year old man shot and killed at Gas Station
A homicide investigation is underway after a 20-year-old man was shot and killed at a gas station in Cleveland Sunday evening, according to Cleveland police. Around 5:35 p.m., officers responded to Frank's Express Stop on Miles Avenue where they found a 20-year-old man with multiple gunshot wounds. The man was pronounced dead at the scene, police said. Homicide and special investigative units were notified and the shooting remains under investigation. news5cleveland.com

Kannapolis, NC: Woman killed at NC convenience store, police searching for suspect
A Homicide investigation in Kannapolis is underway and police are still searching for a suspect Sunday afternoon. Around 1 p.m. at a convenience store on Lane Street, police responded to the scene where a woman was found dead in what police believe is a drive-by shooting. No person (s) is in custody and police are searching for a suspect in a dark-colored vehicle that fled the scene. myfox8.com

Beech Grove, IN: Armed Customer fires gun on suspected shoplifter at Indiana Walmart
An armed customer who saw an accused shoplifter pointing a gun at a Walmart security guard fired at the suspect on Saturday, investigators said. Indianapolis Metropolitan Police Department said the security guard, who works full time as a park ranger, confronted a suspected shoplifter around 4 p.m. and the man pulled out a gun. A bystander, who is licensed to carry a firearm, saw the man pull the gun and he pulled and fired his. The bystander fired three shots that missed, WXIN reported. The suspect heard the shots and ran from the store but was stopped shortly later by police and another good Samaritan, WRTV reported.

“It is phenomenal that when we needed the community, they were right there with us,” Officer Samone Burris, spokesperson for the agency, told WRTV. “We definitely want to thank both of the good Samaritans and any other standby or person that was here, that helped during this incident.” A store loss prevention employee was treated for minor injuries at the scene. The suspect, who has not been identified, was taken to a hospital for treatment for minor injuries. The security guard and the bystanders who helped were not injured. fox59.com

Ann Arbor, MI: Shoppers, staff hide from gunman during Friday’s Briarwood Mall shooting
Police said they do not believe the shooting was random. “We all thought that there was a shooter loose in the mall,” said Grace Bowlby. “So we weren’t sure if we were going to have to make a run for it and go out the back door through the tunnels.” Bowlby, a student at Schoolcraft College, was working her job at Ann Taylor when someone opened fire Friday at the Von Maur store at Briarwood Mall. Police said at about 3 p.m., a gunman shot a 19-year-old in the arm. He was taken to a hospital to be treated and is expected to be OK. Employees and customers were terrified as police secured the mall. clickondetroit.com

Coweta County, GA: Car Theft Suspect injured in shootout with deputy outside Newnan area sports complex

Robberies, Incidents & Thefts

Vacaville, CA: Suspected shoplifter at supermarket had fake Grenade
A suspected shoplifter at a Vacaville supermarket wielded what appeared to be a grenade while being detained Friday, police say. Vacaville police identified the suspect as 23-year-old Octavio Rodriguez of Fairfield. Police say a loss prevention employee for a store near Browns Valley Parkway and East Monte Vista Avenue tried to stop Rodriguez Friday afternoon. While trying to detain him, the employee saw what appeared to be an explosive and tried to get it away from Rodriguez. After a struggle between the employee and Rodriguez, officers arrived and detained Rodriguez. Police say they found the device and as a precaution, it was placed into a concrete garbage enclosure and covered to minimize any potential explosion. An Explosive Ordnance Disposal team from Travis Air Force Base went to the scene and an area of the supermarket parking lot was blocked off. Police say the team determined the device was a dummy grenade and there was no longer a threat to the public. fox40.com

Loveland, CO: Woman with dementia gets pushed to the ground and arrested by Police after not paying for items
A police officer who arrested a 73-year-old woman with dementia, pushing her to the ground and handcuffing her, after she walked away from a store without paying for about $14 worth of items last year was placed on administrative leave Thursday pending the outcome of a police investigation into the arrest. news.yahoo.com

Maryville, TN: Blount County Deputies: Women banned from Dollar General after trying to make purchase with $1,000,000 Bill
A representative of Dollar General, in Maryville, reported at 10:24 a.m. April 5 that two women tried to buy several gift cards with a counterfeit $1 million bill. One of the women said she received the $1 million bill in the mail from a church and that she was going to buy items for care packages for homeless people, an incident report states. The other woman said she was unaware of the bill, the report states. Both women were given a verbal no-trespass warning for the store. fox8.com

Three Indicted In ID Theft, Fraudulent Credit Card Scheme
It is alleged in the indictment that Courtney Hilaire, 28, of Providence, Hugh A. Martin, 32, of Pawtucket, and Shawn K. Hilaire, 30, of Avon, MA, possessed devices and equipment used to create fraudulent credit cards with the use of stolen credit card numbers and personal identifying information, such as names, dates of birth and Social Security numbers.

After removing the individuals from the vehicle, Warwick Police allegedly discovered 33 counterfeit credit cards, numerous fraudulent drivers’ licenses from multiple states, equipment used to read and transfer information onto credit card magnetic strips, listings of individuals identities and personal identifying information, and approximately $13,000 in crisp, clean $100 and $50 dollar bills. justice.gov

Granville, WV: University Town Center Shoplifter arrested after Police Chase and hitting 2 Police Cruisers

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Featured Job Spotlights

Division Asset Protection - Herald Square & NYC
Brooklyn, NY - posted April 14

As Senior Director, Asset Protection you will serve as subject matter expert in the following areas: shortage, fraud, investigations, legal compliance, and training. Create and implement AP strategies in partnership with VP, Asset Protection. Manage, direct, & deploy District Managers of Investigations (DMIs) to support districts & stores...

Corporate Security Manager
Calabasas, CA - posted April 6

The Corporate Security Manager will, among other things, (a) be responsible for ensuring a safe and secure environment for our employees, vendors, and visitors, (b) develop, manage, execute and continuously improve corporate security processes and protocols, and (c) lead a team of security specialists at our corporate offices...

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Roanoke or Richmond, VA - posted March 16

To provide support for loss prevention and safety for restaurants in assigned regions and protect the assets of the company by leveraging partnerships at all levels of the company and utilizing existing Asset Protection and Restaurant Operating systems and processes...

Regional LP & Safety Manager
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The Regional Loss Prevention & Safety Manager implements Risk Management and Loss Prevention objectives within assigned region. The position will provide assistance and training to the field operations teams to address specific Risk Management and Loss Prevention issues within an assigned span of control. Read job description here

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Rockaway, NJ - posted Feb. 4

The Manager of Asset Protection & Safety Operations is responsible for the control and reduction of shrinkage and safety compliance for Party City Holdings, by successfully managing Asset Protection (AP) Safety programs and reporting...

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Sr Dir AP-Operational Readiness	CVS Health	Cumberland, RI	March 8
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Sr. Dir. Risk Management, LP & Safety	Goodwill of Central Florida	Orlando, FL	April 6
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Senior Dir. LP	Nike	Beaverton, OR	March 19
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Perception becomes reality slowly on a macro level and it's difficult to change it if it's incorrect or doesn't portray the truth. It's the same reason law enforcement separates witnesses to ensure clarity and truth. The group mind becomes influenced by opinion and agendas and distorts the true reality. One can only rely on daily vigilance based on doing what's right to hopefully impact the individuals one works with on a daily basis to carry the experience forward and be witness to what is right.

Just a Thought,
Gus

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