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Group LP Selfies
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Army and Air Force Exchange Service Dan Daniel
Distribution Center Loss Prevention
Teams
"Maximize Earnings by
Reducing Losses"
F irst Shift
Featured in picture, left to right: Exchange Safety and Security
Assistant Bianca Jackson, LPM Charles Roehler, Exchange Safety and
Security Assistant Yousuf, Distribution Center LPM Melissa Cooper,
and Exchange Safety and Security Assistants Virginia Jenkins,
Tanisha Izzard, and Pamela Potts
Second Shift
Featured in picture, left to right: LPM Charles Roehler, Exchange Safety
and Security Assistants Daniel Aguek and Tevin Andrews, Distribution Center LPM
Melissa Cooper, and Exchange Safety and Security Assistants Felycia McSwine and
Anthony Taylor
Third Shift
Featured in picture, left to right: LPM Harrie Jones and Exchange Safety
and Security Assistants Shyheiim, Linwood Alston, Stacey Alston, and
Alverez Milline
Click images to enlarge
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on your cell phone?
Send it to us! |
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Moving Up
Sponsored by
Agilence
|
Nate Frazier promoted to Senior Vice President
of Operations for GNC
 Prior
to his promotion to Senior VP of Operations, Nate spent nearly two years as Vice
President of Franchise Development and Store Operations for GNC. Before that, he
held various leadership roles in the LP industry, including Vice President of
Field Operations and Loss Prevention for Mattress Firm, Divisional Vice
President of Enterprise Risk for Helzberg Diamonds, and Director of
International AP & Operations for Abercrombie & Fitch. He earned his Bachelor of
Science in Asset Management from Eastern Kentucky University. Congratulations,
Nate!
Linda Campbell, CFI promoted to Senior Manager
- Field Asset Protection for DSW Inc.
 Linda
was with DSW Inc. for nearly three years before her promotion, first as Regional
Loss Prevention Manager - Northeast and most recently as a Senior Regional Loss
Prevention Manager. Before that, she spent two and a half years with Burlington
Stores as a Regional Loss Prevention Manager. She also held leadership roles
with Bloomingdale's and Toys R Us. Congratulations, Linda! |
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Submit Your New Corporate
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or New Position |
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Top Industry News
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Inside Facebook's Corporate Security
Operation
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6,000-person security army guards Facebook employees around the world
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Plain-clothes armed guards covertly patrol idyllic Silicon Valley HQ
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Mark Zuckerberg has an emergency 'panic chute' escape tunnel
After a disgruntled YouTube user shot three people at the company's headquarters
in Silicon Valley in April 2018, Facebook sprang into action. The social
networking firm's offices are just a 30-minute drive away from YouTube, and it
swiftly redoubled its own defenses — spooking some employees in the process.
Though most workers don't realize it, Facebook quietly has off-duty police
officers in civilian clothes covertly patrolling its headquarters with concealed
firearms in case of emergencies.
In an interview, Facebook's chief global security officer Nick Lovrien
said that the company immediately increased its "security posture" following the
YouTube shooting. "Not everybody was aware that we had those on campus, so there
was a population that was concerned that we had armed off-duty officers," he
said.
"But I will say that the majority of people expressed they were much more
comfortable having them, and in this role my job is really to weigh that risk
versus anything else, and safety is the number one priority, and this was the
right investment to be able to mitigate that."
All told, there are now more than 6,000 people working in Facebook's Global
Security team — including legions of security officers. CEO Mark Zuckerberg
also has armed guards outside of his Bay Area residences, and executive
protection officers in civilian clothes quietly keep watch over him while he
works in the office and accompany him wherever he goes. His closely monitored
patterns of life now far more closely resemble a head of state than a typical
34-year-old engineer, with the stricter security practices mirroring the
increasing fortification of Facebook over the years.
Forewarned is forearmed
Global Security has extensive plans and best practices for a broad array of
security incidents, Business Insider learned as part of its investigation into
Facebook's security practices.
Executive kidnapped? Notify law enforcement, get proof of life, contact the
kidnap-and-ransom-insurance company, and go from there. Active shooter? Gather
critical information about the location and description of the shooter, call law
enforcement, send out emergency notifications, lock down or evacuate the
buildings as necessary, and so on.
The rumored 'panic chute'
During company all-hands meetings, members of Zuckerberg's Praetorian Guard sit
at the front of the room and are dotted throughout the crowd, just in case an
employee tries to rush him. They wear civilian clothes to blend in with
nonsecurity employees.
Zuckerberg doesn't typically work in a cordoned-off office like a traditional
corporate executive. Instead, his regular desk is on the floor of Facebook's
open-plan office, just like everyone. But executive-protection officers sit near
his desk while he works, in case of security threats. Facebook's offices are
built above an employee parking lot, but it's impossible to park directly
beneath Zuckerberg's desk because of concerns about the risk of car bombs.
He also has access to a large glass-walled conference room in the middle of the
space near his desk that features bullet-resistant windows and a panic button.
There's a persistent rumor among Facebook employees that he has a secret
"panic chute" his team can evacuate him down to get him out of the office in
a hurry. The truth of this matter remains murky: One source said they had been
briefed about the existence of a secret exit route through the floor of the
conference room into the parking garage, but others said they had no
knowledge of it. Facebook declined to comment.
A $10 million security plan
All told, there are now more than 70 people on the executive-protection team at Facebook, led by former US Secret Service special agent Jill Leavens Jones. In
July, Facebook's board approved a $10 million security allowance for Zuckerberg
and his family for the year.
He receives numerous death threats each week, and the security team monitors
social media for mentions of him and Sheryl Sandberg, Facebook's chief operating
officer, to detect them. The pair also have stalkers, who alternately declare
their undying love for the execs and harbor worrying vendettas against them.
businessinsider.com
businessinsider.com
Johnson Controls, Formerly Tyco, Releases New White Paper
Gunshot Detection,
Mass Notification & Critical Event Management
 Most
active shooter situations are sudden and unpredictable, making it difficult to
effectively respond. Knowing where an incident is occurring – and moving people
out of harm’s way – is the best way to mitigate its impact and protect lives.
Get our white paper to learn how integrating a Gunshot Detection system and Mass
Notification/Critical Event Management (CEM) system can:
● Help determine that gunshots have been fired and provide a location
● Promptly notify security personnel and first responders
● Provide building occupants with instructions for safe evacuations
September 2013 FBI Raid of
Lumber Liquidators Case Finally Reaches Conclusion
Lumber Liquidators Enters into Corporate Resolution for Securities Fraud and
Agrees to Pay $33 Million Penalty
Resolution Comes after Company Lied to Investors Following March 2015
“60 Minutes” Episode
Lumber Liquidators Holdings Inc. (Lumber Liquidators) has agreed to pay a total
penalty of $33 million for filing a materially false and misleading statement
to investors regarding the sale of its laminate flooring from China to its
customers in the United States.
Lumber Liquidators, a public corporation headquartered in Toano, Virginia, and
one of the largest retailers of flooring products in the United States entered
into a deferred prosecution agreement (DPA) in connection with a criminal
information filed today in the Eastern District of Virginia charging the
company with securities fraud. The case was primarily focused on the fact that
Lumber Liquidators knowingly filed a false and misleading statement to investors
broadly denying the allegations featured in a March 2015 episode of 60 Minutes,
and affirming that the company complied with California Air Resources Board (CARB)
regulations.
“Lumber Liquidators lied to investors and to the public about its compliance
with formaldehyde regulations for the flooring it sold – all to protect its
stock price,” said Assistant Attorney General Benczkowski.
“This resolution holds Lumber Liquidators accountable for misleading the
investing public,” said U.S. Attorney Terwilliger. “It also recognizes that the
company has cooperated with the government's investigation, completely
replaced its senior executive team, and installed experienced executives who
have displayed a commitment to building an ethical corporate culture.
The employees involved in wrongdoing either were terminated or resigned
from Lumber Liquidators, and the company replaced its executive management team
with experienced executives who have displayed a commitment to building an
ethical corporate culture.
“This penalty should serve as a warning to other corporations who seek to
mislead investors,” said FBI Special Agent in Charge Archey.
justice.gov
First Lumber Liquidators Series Starts with FBI Raid on 9-27-13
Greenpeace Protesters At the Corp. Door - Federal Investigators Raid - Talk
About Walking Into Pressure
That's exactly what happened to a fellow Loss Prevention executive on his
first day with Lumber Liquidators with Greenpeace at the gates.
Greenpeace protestors were at the entrances. All the executives looked at Ray
Cotton and said go handle this. As he had just been hired as their VP of Global
Security and Risk obviously he was responsible for physical security and
therefore the protestors.
The FBI had already raided the offices a few months previously in September 2013
and Greenpeace showed up the morning of Feb. 20th, 2014 with Ray Cotton starting
that day.
Shortly afterwards he was promoted to chief compliance officer, while the entire
executive team was being replaced by the founder. With Ray dealing with all of
the obvious issues.
It all started when agents with Homeland Security Investigations began
investigating the company in September 2013 after allegations surfaced that the
company was knowingly buying illegally-sourced timber. The federal investigation
was followed by multiple lawsuits and criticism from two environmental
non-profits, the Environmental Investigation Agency and Greenpeace. Now the
embattled company is responding by creating a new sustainability policy.
Our series of articles covering this entire case is on a second page. With the
bottom line being that at the end the executive team all got fired, they are
paying a $33M fine, and now the founder has entered into a deferred
prosecution agreement. Meaning they better keep their act clean or the
founder gets prosecuted. But quite frankly that will never happen.
Just look at Jimmy Haslam the CEO over at Flying J Pilot truck stops. His
former CEO just reported for a 12 year federal sentence for running a $55M
rebate fraud scheme against the truckers in a rebate program with Pilot. But
Jimmy Haslam, who's company paid over $50M in fines and he'll never see a court
house. Because he didn't know about it apparently and didn't fall the FBI trick
on the first raid and arrest of a sales executive in Pheonix. When the FBI
instructed the sales executive to call Haslam directly and try to get Haslam to
say something incriminating himself.
Click here to read the Daily's full coverage of the
Lumber Liquidator controversy.
Day
2 Recap: #ISCPO2019
International
Supply Chain Protection Organization
ISCPO Chainman Byron Smith kicked off the second day of the conference with
opening remarks and reflections from day one. The attendees share some great
feedback on
day one’s events.
The first session of the day was the panel discussion on Global Fulfillment
lead by Rod Fulenwider with panelists Glenn Master with Pitney Bowes, Howard
Stone with Amazon and Bill Atwell with Neiman Marcus. Our second session had
Stephen Tracy with the USPIS discuss the Fentanyl, Opioid and Precursor
Chemical Smuggling Schemes out of China which sparked a great deal of
conversation with the attendees. Gene Maddox III, Sr. Manager International
Security & Corporate Security (HDQ) with American Airlines shared with the
attendees Ecommerce Partnerships during our third session of the day. The
conference’s final session of the day had Terry L. Boling, President of
Watchpoint and MJ Giorgi, VP of Development of Watchpoint cover Loss
Prevention Vs. Loss Reaction: Utilizing Data and Controls to Impact
Investigation.
Chairman Smith invited the Board of Directors to join him on stage to help close
out the 2019 conference. The possibility for break-outs sessions at future
conferences was encouraged by the attendees and group meeting opportunities to
review growing safety issues were a couple of points raised. Smith also shared
the social media platforms that ISCPO uses today and reviewed the new podcast
program launched in 2019. He thanked the solution providers and the attendees
for their participation and expressed that he felt this was the best conference
to date for the organization.
Over 30 attendees took advantage of the Amazon Fulfillment Facility tour and the
ISCPO Team thanked Amazon for allowing the attendees the opportunity to see
behind the scenes. Big thanks to the 7-Eleven SSC for hosting the 2019 ISCPO
Conference! See you in March 2020 for #ISCPO2020.
Click here to see more pictures
from the event.
Former KPMG Executive And Former PCAOB Employee Convicted Of Wire Fraud For
Scheme To Steal And Use Confidential PCAOB Information
As this trial revealed, David Middendorf and Jeffrey Wada were two links in a
chain of corruption, where confidential PCAOB inspection information was taken
at the behest of high-level executives at KPMG so they could cheat on
inspections. This confidential information was critical to the PCAOB and its
core mission of ensuring audit quality. As a unanimous jury found, the actions
of Middendorf and Wada defrauded the PCAOB.”
KPMG’s efforts to improve inspection results, however, were not limited to
legitimate means. Instead, between 2015 and 2017, MIDDENDORF and others worked
illicitly to acquire valuable confidential PCAOB information concerning which
KPMG audits would be inspected in an effort to game the system and improve
inspection results.
The conspiracy to commit wire fraud and wire fraud charges each carry a maximum
prison term of 20 years.
justice.gov
Rap Sheets Haunt Former Inmates. California May Change That
Under
a bill now making its way through the California State Legislature, millions
of people in the state who have misdemeanor or lower-level felony records could
be spared those problems: their criminal records would automatically be sealed
from public view once they completed prison or jail sentences. The legislation
would not apply to people convicted of committing the most serious crimes, like
murder or rape.
The legislation, introduced last week in the State Assembly, would make
California — where an estimated
eight million people have criminal records — the
first state in the nation to automatically scrub the rap sheets of people
whose records qualify. The law would apply retroactively, meaning that people
arrested or convicted of various crimes dating back decades would have their
records automatically sealed. The records would still be accessible to law
enforcement agencies, but not to members of the general public, including
potential landlords and employers.
nytimes.com
Fighting Fakes Was a Big Reason Behind Last Weeks Big Amazon Vendor Purge
Online retailer reinstates many accounts, apologizes for pause - Its sudden,
unexplained move sowed panic among vendors
Amazon.com Inc. on Saturday hinted that fighting counterfeits was a reason for
its sudden and unexplained purge of thousands of vendors that sowed panic
among long-time suppliers.
The company selectively reinstated some accounts, apologizing for “any
inconvenience” caused by the “temporary pause” in orders, according to
communications reviewed by Bloomberg. It encouraged those reinstated to enroll
in “brand registry,” a tool to help brands knock counterfeit products off the
platform.
The communication sheds further light on why Amazon abruptly canceled routine
merchandise orders from thousands of its long-time suppliers over the past two
weeks.
Amazon’s web store includes a mix of inventory. The company buys some products
directly from wholesalers and resells it in a traditional retail model. Other
goods come from independent merchants who post their inventory on Amazon and
give the company a commission on each sale, similar to EBay Inc.’s online
marketplace model or a consignment shop.
The two models complement one another, making sure Amazon has an ample supply of
must-have products at competitive prices and giving it a bigger inventory than
you’d find at a nearby store.
A key challenge has been maintaining relationships with brands who complain
counterfeit products flourish on Amazon’s free-wheeling marketplace.
Counterfeiters can take advantage of Amazon’s system which is designed to let
merchants post products quickly and easily after setting up accounts online.
bloomberg.com
Walmart to Allow Customer Hosts, an AP job, to Manage Returns at the Door
In the near future, employees called “customer hosts” will personally process
shopper returns at the front door of brick-and-mortar stores. Greg Foran,
president and CEO of Walmart US, briefly announced this new service during
comments he made at the UBS Global Consumer and Retail Conference on March 6
Foran said that the customer hosts will be equipped with technology to manage
refunds, including providing customers with cash, at the front door. The cash
will not come out of Walmart’s self-checkout terminals.
chainstoreage.com
U.S. Government Will Be Scanning Your Face at 20 Top Airports, Documents Show
In March 2017, President Trump issued an executive order expediting the
deployment of biometric verification of the identities of all travelers crossing
US borders. That mandate stipulates facial recognition identification for “100
percent of all international passengers,” including American citizens, in the
top 20 US airports by 2021. Now, the United States Department of Homeland
Security is rushing to get those systems up and running at airports across the
country. But it's doing so in the absence of proper vetting, regulatory
safeguards, and what some privacy advocates argue is in defiance of the law.
buzzfeednews.com
What Retailers Need To Know About The New
Telephone-Based Payment Card Data Guidance
In November 2018, the Payment Card Industry Security Standards Council (PCI SSC)
unveiled its
newly revised guidance for Protecting Telephone-based Payment Card Data.
Updated for the first time since 2011, this guidance underscores the urgency for
protecting telephone-based payments in light of the evolving technology, and an
ever-changing regulatory and fraud landscape.
The highly anticipated new guidance provides a much clearer path for retail
contact centers looking to ensure compliance with the Payment Card Industry Data
Security Standard (PCI DSS) and provides critical recommendations on new
technologies and processes for securing payment card data.
retailtouchpoints.com
Director, Asset Protection (Investigations) Posted Today for Luxottica Group in
Mason, OH.
Works with Asset Protection leaders, Internal Audit, IT Security, Finance, Brand
Managers, and Operational Retail brands to ensure investigations and business
intelligence is compliant, and effectively managed through asset protection,
risk assessment, and training. Responsible for the development, training,
execution, and management of investigation programs and tactical strategies
focused on fraud and/or loss directed against company assets and/or other
misconduct involving integrity. Responsible for developing and maintaining
extensive networks with Sr. level internal partners, external investigative
units of other retail organizations, key law enforcement agencies, custom
officials, and internal investigative departments.
Luxottica is a global leader in the design, manufacture and distribution of
fashion, luxury and sports eyewear. Our wholesale network covers more than 150
countries and our retail presence consists of over 7,200 retail stores across
the globe. Supporting over 4,500 retail stores in North America, a career in our
retail headquarters allows us to stay in touch with the end customer and use
their ever-changing behaviors and preferences to shape our offerings of the best
eyewear and services.
luxottica.com
Quarterly Results
Dick's Sporting Goods Q4 comp's down 2.2%, net sales down 6.5%, full yr. comp's
down 3.1%, net sales down 1.8%
Meijer Launches "Shop & Scan" in Chicagoland Area
Sporting-Goods Retailer Modell’s Hires Restructuring Adviser & Maybe Bankruptcy
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Connect & Collaborate Conference
Wednesday, April 10th, 2019
Draper, Utah
Please join eBay’s Global Asset Protection team
for Connect & Collaborate 2019, our biennial opportunity to host some of
the nation's leaders in combatting organized retail crime at the eBay facility
in Draper, Utah, just fifteen minutes south of Salt Lake City. The event
provides retailers, law enforcement, and eBay an opportunity to "Connect and
Collaborate" on challenges, strategies, tools, and solutions related to
organized retail crime.
More details to follow, including an agenda and suggestions for travel
accommodation. Please feel free to send the invitation
to any Law Enforcement or Retail Investigator that would be interested in
attending!
Please send your RSVP by April 1st, with number
and names of attendees, to:
proact@ebay.com |
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All the News - One Place - One Source - One Time
The D&D Daily respects
your time
and doesn't filter retail's reality
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Spotlight on Hanwha
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Hanwha To Showcase Latest Cameras and
New Version of WAVE VMS at ISC West 2019
Focus on modular, easy to install, high-resolution cameras
plus advanced analytic support in V4 of Wisenet WAVE VMS
Teaneck, NJ - At ISC West 2019, in booth #14079,
Hanwha Techwin America,
a global supplier of IP and analog video surveillance solutions, will showcase
version 4.0 of its Wisenet WAVE VMS solution along with new features and
functionality across several Wisenet camera lines. Focusing on ease of
installation, the new, highly modular Wisenet X series Plus cameras will be
shipping at the show. Attendees will also be able to see the affordable new 5MP
Q series cameras and the latest XRN / QRN NVRs supporting instant configuration
of mobile phone monitoring via QR Codes.
Wisenet WAVE 4.0
The Wisenet WAVE VMS has seen significant development since its introduction
last year. Designed to support the advanced features and onboard analytics that
are unique to Hanwha cameras, it is ideally suited to meet the needs of
customers looking for reasonably priced, easy to use, end-to-end video
surveillance solutions. Version 4 adds support for Q series NVRs with integrated
PoE, improved PTZ support & functionality on NVRs and SPE encoders, additional
in-camera analytic functions including queue management, shock detection, and
temperature change detection (for thermal cameras) as well as sound
classification and descriptive alerts for events like explosions, glass
breaking, gunshots, and screams. System scalability has been enhanced to support
more servers, devices and users. Additionally, a new metadata SDK allows the
rapid integration of object metadata (coordinates, tags) generated by 3rd party
computer vision applications. This allows for the integration of several
functions including the ability to overlay bounding boxes and object paths
within video tiles, as well as integrate custom actions and events.
Wisenet X series Plus
With a focus on modular design, the Wisenet X series Plus is one of the easiest
cameras to install, service and upgrade saving installers time and money. X
series Plus cameras utilize magnets to lock sensor modules into the housing for
instant configuration. Electricians can run conduit with a single PoE connection
to the housing or backplate, without the camera module, allowing security
professionals to snap the camera into place after the job site is clean in just
minutes. X Plus cameras feature extended temperature handling, increased tilt
angle, removable color skins, and PTRZ (pan, tile, rotate, zoom) for ultimate
flexibility. Pre-recorded audio messages and warnings can be triggered by
in-camera analytics and played out directly from the cameras. The X series Plus
cameras will be shipping at ISC West.
5MP Q series
The Q series camera line has been enhanced with 5MP resolution at up to 30fps,
representing a highly affordable entry price-point without sacrificing essential
features and performance. For ease of installation, an onboard CVBS output
enables installers to connect a portable analog monitor directly when making
precise adjustments at the camera location. Featuring true WDR and a motorized
vari-focal lens, Q series cameras also support H.265 and WiseStream II
compression technology, keeping bandwidth and storage requirements to a minimum.
XRN / QRN NVRs
Enhancements to XRN and QRN NVRs include a new Smart Search feature. Easy remote
monitoring access via mobile app is configured instantly via QR code scanning
without the need to configure DNS settings or port forwarding. XRN and QRN NVRs
support H.265 recording for the most efficient media storage with select models
support built-in PoE / PoE+ ports negating the need for a dedicated PoE switch.
Visit
www.HanwhaSecurity.com |
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3 Places Security Teams Are Wasting Time
Dark Reading caught up with RSA Security president Rohit Ghai at the RSA
Conference to discuss critical areas where CISOs and their teams are spinning
their wheels.
Juggling Security Vendors
Vendor fatigue is increasingly wearing on CISOs today, as the allure of
acquiring best-in-class features has turned into an integration and vendor
management nightmare for many. Right now organizations must sift between 4,700
different security vendors and systems integrators vying for attention,
according to figures from the
Cyber Research Databank. More than eight in 10 midsize business security
leaders say it takes them and their staffs anywhere between 20 and 60 hours per
week procuring, implementing, and managing security products.
Low-Priority Problems
The second area Ghai pinpointed as a security time sink is on low-priority
problems and vulnerabilities. Most security professionals, he said, don't have
an "innate sense of what's important" to their organizations.
Manual Labor on Automatable Problems
Finally, Ghai said, the third biggest area where cybersecurity teams are wasting
their times is in plugging away with manual processes where automation would
make more sense.
"We have a cyber talent issue, and we're still doing a lot of work that can be
automated," Ghai said. "I envision a SOC where humans are collaborating with
machines together to advance the agenda. We need to free up the human analysts
from the mundane tasks of cutting and pasting URLs."
CISOs are definitely coming around on this front. Approximately
58% of security decision-makers agree that machine learning and AI should
help make the job of security professionals easier in the future.
darkreading.com
Hidden third-party tags could be leaving Fortune 100 companies at risk
Crownpeak found more than 1,700 tag redirectson websites belonging to companies
in the Fortune 100. These hidden third-party tags leave the sites open to
potential data breaches under the GDPR and cause a total average latency of 5.2
seconds, in a world where every 100 milliseconds costs sites 1% of their
conversions.
In the study, researchers separated the tags found on Fortune 100 websites into
three categories:
• First-party tags – tags added directly to
the source code of a web page by the website owner
• Third-party tags – tags which are selected
to run and are made to look like first-party tags by the website owner
• Hidden third-party tags – tags which latch
onto first-party tags and other third-party tags unintentionally.
It is the hidden third-party tags that give unidentified third parties –
possibly even the dark web – access to user data, without their consent and can
cause security issues, violate privacy laws, and degrade user experience.
However, the greatest risk posed by these tags is that many companies are
unaware of the third-party tags their martech implementation might pull onto
their sites, and therefore even companies with the strictest of data privacy and
protection policies have no control over the data being syphoned by unknown
third parties.
helpnetsecurity.com
Maximize Cybersecurity Risk Ratings in 2019
Insights from the Forrester New Wave: Cybersecurity Risk Rating Solutions, Q4
2018.
If you are a security or risk leader, you know that even with a formal
third-party risk program in place, you are not effectively keeping track of all
of your third parties. But there is something you can do, and that is to get
help from a cybersecurity risk rating solution provider. According to Forrester,
these solutions don't merely report on your third-party partners' security
flaws, they also contextualize and prioritize the risk information they collect
so you can more strategically allocate resources and mitigate risk.
Hit play above to watch this OnDemand webinar featuring Christopher McClean,
Vice President, Research Director serving Security & Risk Professionals with
Forrester Research, and Kelly White, CEO and Co-founder of RiskRecon to learn
about:
•
Insights from the Forrester New Wave: Cybersecurity Risk Rating Solutions, Q4
2018;
•
Lessons learned and best practices to mitigate third-party cyber risk;
•
Leveraging the ratings data to identify and address root cause issues exposing
you to excessive risk in your digital supply chain.
govinfosecurity.com
Complete Guide to RFID: Benefits, Applications, and Challenges
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Axis Communications
Integrated Systems & Solutions
- Finally Able to Do More in Your Store
Hedgie Bartol, Retail Business
Development Manager,
Axis Communications
As the global leader in network video,
Axis Communications is
helping retailers create the connected smart store of the future. With more
secure, open and flexible platforms, Hedgie Bartol explains how retailers can
utilize their network infrastructure and bring together their video
surveillance, physical access control, audio systems, and now, add analytics to
develop creative solutions that go beyond security, helping to grow the business
and improve customer experience.
Quick Take
5 with Gatekeeper Systems
Robert Harling, CEO,
Gatekeeper Systems with MCs Joe LaRocca and
Amber Bradley
Loss Prevention professionals work in dramatic environments. With shoplifter
confrontations becoming increasingly violent, many retailers have shifted from
an apprehension to a prevention approach. Robert Harling shares
how
Gatekeeper’s Pushout Theft solution supports this approach by helping
retailers stop merchandise from leaving the store in the first place. |
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e-commerce
Sponsored by The Zellman Group
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Here’s Why AI is the Solution to eCommerce Business’s Biggest Woes
When AI first started to really buzz in the business world, it seemed like a
farfetched technology that only the most prominent companies could benefit from.
AI is more accessible than ever these days, and virtually any company can use it
to grow and scale their business.
Eliminates Issues with Inventory
Through its ability to gather and analyze large amounts of data, AI can use
machine learning capabilities to assess the future sales trends of specific
products. This information is typically based on past consumer behavior as well
as overall market trends. If an upward or downward trend is identified, drop
shippers and inventory management will be notified so the proper amount of
product can be manufactured based on demand.
Offers Meaningful Automation
AI-assisted e-commerce automation can be a total gamechanger for overwhelmed
entrepreneurs who have too much on their own plates, yet not enough money to
hire additional help. Plus, it can save massive amounts of time and effort spent
on mission-critical tasks.
More Effective Retargeting
AI takes the guesswork out of targeting and re-targeting and can be much more
effective in reaching customers at the right place and right time. Most of your
first-time visitors are going to leave without a purchase, especially if they
are just in the research phase of the buyer’s journey. Retargeting them can be
helpful for re-engagement and increasing the likelihood of a sale.
readwrite.com
Website Bugs Lead to Cart Abandonment
58% of Customers Have Abandoned Purchases
Ninety-percent of people have bought items online, but 58% of those people
have abandoned purchases because of website bugs or a poor user interface,
according to a report by SurveyMonkey emailed to Retail Dive.
In cases where website users abandoned purchases, only 29% of them reported the
existence of the site bug to the website operator. The survey was conducted
online during the last week of February and polled 3,313 adults over the age of
18 living in the U.S.
SurveyMonkey also reported that 66% of those surveyed have encountered bugs
on websites and 75% of people have left websites as a result of encountering
a bug.
For some website operators, finding and fixing a bug may not be a high priority,
but for retailers and brands with e-commerce sites, even a minor bug can
represent a lost opportunity to make a sale.
retaildive.com
5 Reasons Why Ecommerce Fails |
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent |
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ORC News
Sponsored by
Auror
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Auror's New ORC Platform -
Coming April 2019
Helping retailers work
smarter, not harder
to solve crime in stores
In
early 2018, Auror
made the decision to completely rebuild their platform from the ground
up. Now, they're on the cusp of a revolution against Organized Retail
Crime.
In a recent thought piece, Auror shared their experiences of
re-imagining retail crime reporting. Getting good intel from stores
is a great first step, but it's what you do with that intel that can
disrupt crime at your stores.
In their latest article, Auror shares their perspective on how crime
reports should WORK FOR YOU, making it easier for LP teams and
investigators to solve more crime, faster.
Read More Here
#WhoIsYourJohnDoe #ComingApril2019 |
Round Rock, TX: UPS employee stole $37,000 in jewelry
Marcus Mitchell, 37, was charged with theft, a third-degree felony punishable by
up to 10 years in prison. A Loss Prevention employee for Helzburg Diamonds told
Round Rock police in December that 121 pieces of jewelry worth $37,159.86
shipped through UPS to be delivered to a Helzburg store at Lakeline Mall never
arrived, the affidavit said. It said a UPS security officer told police that
three packages sent by Helzberg that were supposed to be on a driver’s truck on
Dec. 7 were missing. The security officer also said Mitchell was one of the
employees responsible for loading the truck, according to the affidavit.
Mitchell did not show up for work Dec. 8 or any of the following days, the
affidavit said. It said police discovered that Mitchell had pawned four pieces
of the missing jewelry, including a bracelet and a braided gold necklace on Dec.
26 at Cash America Pawn in Austin. Mitchell also pawned two pieces of the stolen
jewelry at Smart Pawn in Round Rock, the affidavit said. Mitchell was released
from the Williamson County Jail on Saturday after posting bail set at $20,000.
statesman.com
St George, UT: Couple arrested after police find over 50 stolen Credit Cards and
mail in vehicle
Arturo Arellano and Amy Mcbride have a history of theft and fraud. During an
investigation, officers approached Arellano and Mcbride's vehicle as they sat in
a business parking lot. Officers reported seeing financial cards on the
floorboard at the back of the car. A search warrant was obtained for the
vehicle. Police say they recovered over 50 credit cards, something that appeared
to be a financial card reader and a large amount of mail not addressed to either
of the suspects. The pair both face numerous felony charges for credit card
fraud, theft and misdemeanor charges for mail theft.
abc4.com
Louisville, KY: JCPenney shoplifters drive off with $2,600 in merchandise
Two women are accused of shoplifting from a local JCPenney store, then hustling
off into busy traffic with two small children in their vehicle. Yakyma Walton
and Sharlisa Outlaw stole nearly $2,600 in merchandise from the JCPenney
location at Mall St. Matthews. They had loaded the goods onto a baby stroller.
Being pursued by store security, the women ran to the parking garage, then
“hurriedly threw subjects 2 children and stolen merchandise into her car. When
officers caught up with the vehicle, it was discovered that Outlaw had a
suspended license, no insurance and a warrant. Outlaw faces six charges; Walton
faces three counts.
wave3.com
Bloomfield Township, MI: Man steals $838 worth of merchandise from TJ Maxx
The incident happened on Feb. 19 at the store at 2139 Telegraph Road. The Loss
Prevention manager told police the man was seen on surveillance footage exiting
the store with multiple handbags and shoes.
clickondetroit.com
Savannah, GA: Detectives hunt for Home Depot shoplifting suspect |
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Retail Crime News
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Shootings & Deaths
Seymour, IN: Feud between family ends with murder outside C- Store
Police have identified the suspect and victim in a fatal shooting at a southern
Indiana grocery store over the weekend. Police say the victim, identified as
33-year-old Dustin Payne, was shot around 6 p.m. Sunday after a fight in the
parking lot of the Jay C Food Store on West Tipton Street in Seymour, Indiana.
Payne died from his injuries at University Hospital in Louisville Sunday night.
Police arrested Payne's brother-in-law, 61-year-old William Baker, at the scene
after the shooting. Abbott says the shooting was the result of an on-going feud
among family members.
wdrb.com
Manhattan (Kips Bay), NY: Suspect in Target security guard shooting charged with
attempted murder
The suspect who allegedly shot a Target security guard in Manhattan was ordered
held on $200,000 bail at his arraignment on attempted murder and assault charges
on Monday. Prosecutors alleged Christian Vargas, 25, became enraged when the
security guard, a former NYPD cop, made a comment about a woman Vargas was with
when he walked by the Target store in Kips Bay early Sunday morning. Vargas then
walked away, but returned a short time later and tried to kick down the door of
the store, prosecutors said. A “wrestling match” between Vargas and the security
guard then broke out. The guard dropped his gun during the scuffle, and Vargas
shot him three times while squeezing off eight rounds. During the fight, Vargas
dropped his keys and wallet and was arrested when he returned to the scene of
the shooting to retrieve them. His defense attorney argued he is a native New
Yorker who works full time as a carpenter and is not a flight risk. He also has
no criminal history, his lawyer argued. The judge ordered him held on $200,000
bail. He faces up to 25 years in prison if convicted.
nypost.com
New York: NYPD, after Officer's death, pushes cell industry to help thwart black
market for stolen phones
The NYPD says the cell phone industry must do more to crack down on a thriving
black market for stolen phones by making them completely useless once they have
been ripped off. Over the past few years, about 39% of robberies of individuals
involved a stolen phone, according to the NYPD. The city recorded 12,913
robberies in 2018, down 7.7% from 2017 and 16.9% from 2016. At the same time,
robberies of cell phone stores declined to 71 last year compared with 82 in 2017
and 87 in 2016. A spotlight has been cast on cell phone robberies since Feb. 12,
when Detective Brian Simonsen was shot dead by a fellow officer during the
robbery of a Richmond Hill, Queens, T-Mobile store.
nydailynews.com
Roseville, MI: 22-year-old man shot by Police at Home Depot after allegedly
waving firearm around
Police were called to the Baymont Motel in Roseville on reports of an
altercation on the second floor and that one of the men involved had a gun.
Police were unable to locate a suspect at the motel. While officers checked the
area, a report came in about a person inside the Home Depot at 13 Mile Road and
Little Mack Avenue waving a gun around. Witnesses identified the suspect to
police and as a Roseville officer tried to make contact, the suspect allegedly
raised a handgun. Two officers fired at the suspect, according to police. The
man tried to flee the scene on foot and an officer tackled him. Officers called
for medical assistance and gave the suspect first aid, according to a news
release.
clickondetroit.com
Laurens County, SC: Walmart Distribution Center employee shot and wounded;
female shooter violated Protection Order against her fellow associate
The Laurens County Sheriff’s Office said law enforcement responded to a shooting
at a Walmart distribution center Sunday afternoon. Sheriff Don Reynolds said
shots were fired and a man was shot in the leg around 3 p.m. at the facility,
located at I-385 and Highway 221. The man was taken to the hospital and was "in
no grave danger." The Sheriff said no other employees were hurt in the incident.
Deputies said they found the suspect sitting in a break room near the main
entrance while searching the building. Deputies arrested Deborah Morgan in
connection with the shooting. She faces several charges, including assault and
battery with the intent to kill, violation of a protective order and other
weapons charges.
foxcarolina.com
Hoover, AL: Family of man killed by Police in Mall Shooting sues Alabama
Attorney General and Hoover Police Department
Corcoran, CA: Jewelry Store employee Killer Among 2 Inmates Found Dead In Cells
At NorCal Prison; has been on Death Row since 1984
Lake City, FL: Man charged in deadly Tampa Liquor store shooting arrested
Paterson, NJ: Liquor store shooting leaves 4 people injured
Robberies, Incidents & Thefts
Deltona, FL: Electric Toothbrush thief charged with 3 counts of Kidnapping
After a daylong search, Volusia County Deputies on Monday arrested a man accused
of trying to steal an electric toothbrush from Publix, dropping two baggies of
heroin as he grappled with a deputy, crashing his car into a tree, and
carjacking another vehicle with a woman and two young children inside, a
sheriff’s spokesman said.
orlandosentinel.com
Lincoln, NE: Adult Store Employee charged with staging Armed Robbery
College Station, TX: Macy’s Shoplifter fights back, injuring 2 Macy’s employees
Colorado Springs, CO: Two arrested for the Safeway Armed Robbery last month
Grocery Bargain Outlet shoplifter swallows Meth to hide it; OD’s in parking lot
Kenner, LA: Police investigating 5 burglaries at Esplanade Mall
Davie, FL: Police release video of Whole Foods Shoplifter stealing $300 of meat
and seafood
Sentencings
Blue Ridge, GA: Bizarre trial ends with 55 year sentence for an AT&T store Armed
Robbery
 Hamond
Mormon, 22, along with his mother and cousin were accused in the Labor Day 2017
armed robbery of the AT&T store. The resulting chase between the trio and law
enforcement involved speeds over 100 mph. Mormon made his intentions known to
the court that he would be defending himself and opted out of representation by
a public defender. Mormon also exercised his right to declare Sovereign
Citizenship, a move that has repeatedly been struck down by higher courts and
considered an invalid claim. As a result, they believe they don’t have to answer
to any government authority, including courts, taxing entities, motor vehicle
departments, or law enforcement”. Mormon also refused to wear clothes to court
and instead sat in the courtroom cloaked in a blanket. Despite his seemingly odd
behavior, an extensive mental evaluation was performed by the Georgia Department
of Behavioral Health and found Mormon to be of sound mind and competent to stand
trial. Deliberation only took 21 minutes before the jury informed the court that
they had reached a verdict in the case.
fannin.fetchyournews.com
Columbia, SC: Man pleads guilty to 6 Dollar General Armed Robberies in North and
South Carolina; facing life in prison
Decatur, GA: Man who robbed Subway restaurant sentenced to 10 years in prison
Wichita Falls, TX: Man pleads Guilty to C- Store Armed Robbery/ Shooting;
sentenced to 7 years
Golden, CO: 2 men sentenced for string of King Soopers robberies in Jefferson
County
Counterfeit
Detroit, MI: Federal Task Force seizes $1M in Counterfeit Goods and Prescription
Drugs in Michigan
A new federal task recently seized an estimated $1 million in counterfeit goods
and prescription drugs at the Detroit Metro Airport and Port Huron Blue Water
Bridge ports of entry, officials announced Monday. The seizure was part of
Global Trade Task Force, a recently launched U.S. Immigration and Customs
Enforcement’s Homeland Security Investigations-led, multi-agency effort that
works to curb illegal commercial activities. During a week-long surge targeting
merchandise and shipments entering and exiting the country from foreign
countries, investigators recovered items including counterfeit Xanax pills and
Botox, e-cigarettes, Rolex watches and iPhones.
detroitnews.com
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
●
Adult Store- Lincoln,
NE – Armed Robbery
●
Bike Shop – Bozeman,
MT – Burglary
●
C-Store – Madison, WI
– Armed Robbery
●
C-Store – Webster
Groves, MO – Robbery /Assault
●
C-Store – Wausau, WI -
Armed Robbery
●
Gas Station –
Bloomington, IN – Robbery
●
Gas Station – Terre
Haute, IN – Robbery
●
Gas Station –
Nashville, TN – Armed Robbery
●
Liquor – Cumberland,
MD – Robbery
●
Macy’s – College
Station, TX – Robbery/ Assault
●
Pawn Shop – North Fort
Myers, FL – Burglary
●
Restaurant – Pasadena,
MD – Armed Robbery (Domino’s)
●
7-Eleven – Portsmouth,
VA – Robbery/ Assault
●
7-Eleven – Abilene, TX
– Armed Robbery
●
7-Eleven – San
Antonio, TX – Armed Robbery
●
7-Eleven – Anne
Arundel County, MD – Armed Robbery
●
7-Eleven – Pittsburgh,
PA – Armed Robbery
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Daily
Totals:
• 15
robberies
•
2 burglaries
•
0 shootings
•
0 killed |
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Home of the Industry's
Original
On the Move
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Matthew Johnson
promoted to Regional Asset Protection Manager for CVS Health |
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Featured Jobs
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Atlanta, GA
• Kum & Go -
Director of Risk Management, Des Moines, IA
• Nordstrom Rack -
Director Loss Prevention, Seattle, WA
• Ross Stores -
Director, LP Business Intelligence, Dublin,
CA
• DSW Inc. -
Vice President, Information Security Officer,
Columbus, OH
• Albertsons -
Director Corporate Safety, Boise, ID
• Starbucks -
Director of Risk Intelligence and Crisis Management,
Seattle, WA
• Coty -
Global Senior Director of Information Security and Risk
Management, New York, NY
• Burlington Stores -
SVP Asset Protection, Burlington, NJ
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Manager | Corporate Investigations - Retail Business
Service, Salisbury, NC |
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JOB TITLE |
COMPANY |
CITY/STATE |
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AP Manager |
Belk |
Bowling Green, KY |
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LP Supervisor |
Burlington Stores |
North Charleston, SC |
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Store LP Specialist |
Burlington Stores |
Houston, TX |
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AP Coordinator |
CVS Health |
Bronx, NY |
|
LP Leader |
Dick's Sporting Goods |
Petaluma, CA |
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LP Leader |
Field & Stream |
Asheville, NC |
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Senior LP Manager |
Gap Inc. |
Houston, TX |
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LP Manager |
Gap Inc. |
Memphis, TN |
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Area LP Manager |
Harbor Freight Tools |
Atlanta, GA |
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AP Specialist |
Home Depot |
Woodbridge, NJ |
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AP Manager |
JCPenney |
Rocky Mount, NC |
|
Area AP Manager |
JCPenney |
Alpharetta, GA |
|
Senior LP Analyst |
Kraft Heinz |
Chicago, IL |
|
Sr. AP & Safety Manager |
Lowe's |
Russellville, AR |
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AP Manager |
Sears |
N. Hollywood, CA |
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Loss Prevention Manager |
Sportsman's Warehouse |
Chattanooga, TN |
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AP Team Leader |
Target |
Cincinnati, OH |
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AP Specialist |
Target |
Cincinnati, OH |
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AP Specialist |
Weis Markets |
Allentown, PA |
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Tip of the Day
Sponsored
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It's all in the prep! What an understatement. Preparation is the footer to all
successful programs, trips, interviews, rollouts, virtually everything. Quite
frankly, it's also the lack thereof that leads to most failures. One cannot over
prepare for anything you do, but the key is, once prepped, having the faith in
yourself to pull it off. There's an imaginary line you cross when you get close
to the time you have to perform where you've got to put down the prep and relax
right before the game starts so to speak and just rely on your memory and
instincts to kick into gear. It's almost like you need time to let your brain
take a break right before the gun sounds so you can allow your focus to take
hold and your instincts to take over. Prep-Focus-Perform, what a rhythm!
Just a Thought,
Gus
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