The D&D Daily's Ongoing Coverage of
Lumber Liquidator Controversy


Published Sept. 27, 2013

Federal investigators raided the offices of Lumber Liquidators - Stock Tumbles
Stocks of the hardwood flooring retailer fell sharply on Friday as the news emerged, dropping just over 10% at midday. No arrests were made and the search warrants remain sealed, said Brandon Montgomery, a spokesman for the Department of Homeland Security. He said the search involved special agents from the Immigrations and Customs Enforcement, U.S. Fish and Wildlife Service and the Department of Justice. Lumber Liquidators (LL) suggested the investigation involved its importation of wood products, which come from "approximately 110 domestic and international mills around the world." Lumber Liquidators said it "takes its sourcing and compliance very seriously, and is cooperating with authorities."
cnn.com

Published Sept. 30, 2013
Feds come calling on Lumber Liquidators with search warrants in hand
Lumber Liquidators, the nation’s largest specialty retailer of hardwood flooring in North America with more than 300 locations, disclosed that the actions by federal authorities, including the Department of Homeland Security's Immigration and Customs Enforcement and the U.S. Fish and Wildlife Service, were related to the importation of certain wood flooring products. The Company takes its sourcing and compliance very seriously, and is cooperating with authorities to provide them with requested information,” Lumber Liquidators said in a statement. retailingtoday.com

Published Nov. 7, 2014
Lumber Liquidators responds to investigation, criticism 
More than a year after federal investigators raided the company's headquarters, the chief compliance officer for flooring giant Lumber Liquidators is addressing steps the company is taking to ensure it is buying legally-sourced timber. Agents with Homeland Security Investigations began investigating the company in September 2013 after allegations surfaced that the company was knowingly buying illegally-sourced timber. The federal investigation was followed by multiple lawsuits and criticism from two environmental non-profits, the Environmental Investigation Agency and Greenpeace. Now the embattled company is responding by creating a new sustainability policy.

Ray Cotton, the company's chief compliance officer,
spoke exclusively with 13News Now about the policy, in his first interview since the federal investigation began. Cotton was hired in February, months after the federal investigation began. In the time with the company, he has been promoted to senior vice president and given additional staff to oversee the company's compliance with federal sourcing laws. But Cotton says his hiring, additions to his staff and the creation of the formal sustainability policy is not a response to the investigation or months of scrutiny the company has gotten.

"In terms of the way we source, we've always been world class," Cotton said. "We've always been transparent about those things. I think the difference is we've made it more obvious on the optics."

Daniel Brindis, a Greenpeace activist who has led the campaign against Lumber Liquidators' sourcing in Brazil, said he is encouraged by the company's recent action but hopes to see more progress in the future.

"This is definitely a significant step. It represents a high level of investment on the part of the company that wasn't there before," Brindis said. "We feel like its commitments to environmental and social responsibility could be a bit more specific and stronger."

Brindis was quick to add that the new steps Cotton and his team are taking now does not mean that they should be cleared from past allegations of wrongdoing. But Cotton said the company has never knowingly broken the law.

"We are transparent and we are open and ethical in the way we do things," Cotton said. "I have known the CEO a long time. He wants to provide best value to customers, shareholder value, all stakeholders but he's not going to cheat to do that."

The company's sustainability webpage outlines a number of steps and initiatives planned to ensure continued compliance with federal laws. Among those are plans to increase DNA testing of wood and aggressive scrutiny of customs paperwork that comes with imported wood by third-party auditors. Cotton said he is also traveling to the company's suppliers around the world to educate them about the company's policies. He said his team will only continue to improve on the company's commitment to sustainability.

"I have asked those questions and I have pushed hard and I've gotten good answers. I'm still here. The company is doing all the right stuff and only getting better," he said.
13newsnow.com

Published March 3, 2015
60 Minutes Blasts Lumber Liquidators - Laminate flooring deliberately mislabeled 
Just after 11:00 a.m. ET, the company released a statement regarding the "60 Minutes" report, saying the newsmagazine used an improper testing method. Near 1:30 pm ET on Monday, shares of the company were down more than 21%. The "60 Minutes" report showed a factory in China making laminate flooring for Lumber Liquidators that was deliberately mislabeled to show that it complied with California regulations when it did not. The report centered on elevated levels of formaldehyde, a known carcinogen, in Lumber Liquidators laminate flooring products sold in California. "60 Minutes" spoke to plaintiffs in a lawsuit that accuses Lumber Liquidators of selling laminate products in California with formaldehyde levels that exceed that state's standards by six or seven times, and the news program noted the state's standards were set to be adopted nationwide later this year. yahoo.com cbsnews.com

Lumber Liquidators Says Floors 'Completely Safe'
Lumber Liquidators Holdings Inc. fought back against accusations raised on "60 Minutes" Sunday night that the company sold laminate flooring that didn't meet safety standards, saying the attacks were driven by short sellers who stood to benefit by driving its stock price down. Lumber Liquidators defended its business in a statement Monday, saying its products comply with California standards and its laminate floors are "completely safe." The company questioned the method of testing the laminate in the "60 Minutes" segment and said its suppliers couldn't verify the identity of the employees who appeared in it. wsj.com

Published March 5, 2015
Senator calls for Lumber Liquidators investigation following '60 Minutes' report
The Senate is turning up the heat on Lumber Liquidators, and shares of the company are getting whacked.
In a letter sent to regulators on Wednesday, Senator Bill Nelson (D-Florida) has asked the heads of the Consumer Product Safety Commission (CPSC), the Centers for Disease Control and Prevention (CDC), and the Federal Trade Commission (FTC) to test the company's flooring highlighted during a report on "60 Minutes" on Sunday night. "I ask that your agencies independently investigate and test these specific Chinese wood laminate products to determine if they present a risk to the public under the Consumer Product Safety Commission's (CPSC) authority under the Federal Hazardous Substances Act or the limits prescribed by Congress in the Formaldehyde Standards for Composite Wood Products Act." Read the senator's full letter here.
businessinsider.com

 



Published March 12, 2015
Lumber Liquidators Says Sales Fall 12.7% After '60 Minutes' Report - Flooring company plans to offer free air-quality testing  
Lumber Liquidators Holdings Inc. said Thursday that its sales have slid 7.5% since a "60 Minutes" segment earlier this month alleged the company's Chinese-made laminate flooring doesn't meet California's emissions standards for levels of formaldehyde, a known carcinogen. In the nine days after the "60 Minutes" segment ran, Lumber Liquidators said its same-store sales fell 12.7% compared with a year ago. Since the segment ran, Lumber Liquidators said negative sentiment toward the company has doubled, with about 8% of consumers now saying they wouldn't buy from the company.  The report has attracted government interest. Last week, Sen. Bill Nelson (D., Fla.) sent a letter to the heads of the Consumer Product Safety Commission, the Centers for Disease Control and Prevention and the Federal Trade Commission, calling for an investigation into Lumber Laminates' laminate flooring. wsj.com

Published April 20, 2015
Lawsuit Alleges Lumber Liquidators Hired a Mold Lab to Conduct Formaldehyde Testing - Alleges violations of RICO Act 
The suit alleges that Lumber Liquidators "has hired a mold lab to conduct formaldehyde gas emissions testing and is trying to lull its customers into a false sense of security with the accreditation and proficiency of its chosen lab." The lawsuit seeks an injunction against the defendants from continuing to misrepresent the accreditation of the lab and that the Bio-Badge home test kit is the same as used by "professionals" to test for formaldehyde in indoor. This lawsuit is the first case filed against Lumber Liquidators alleging violations of the Racketeer Influenced and Corrupt Organizations Act ("RICO"). The suit alleges that Lumber Liquidators and the testing companies it has hired engaged in a pattern of racketeering, through mail and wire fraud, to conceal the true concentrations of formaldehyde gas emissions from Lumber Liquidators' laminate flooring by using a laboratory which is only accredited to analyze microorganisms (such as mold) and is not accredited to conduct analysis on chemicals, such as formaldehyde. Plaintiffs hired outside testing firms which showed excessive levels of formaldehyde gas several times above the minimum risk levels published by the EPA.  businesswire.com

Published April 29, 2015
U.S. Seeks Criminal Charges Against Lumber Liquidators - Over 103 class-action lawsuits filed - Stock down 50% - CFO leaving  
The Justice Department is seeking criminal charges against Lumber Liquidators in an ongoing investigation over imported products. In March a report on CBS' "60 Minutes" said that Lumber Liquidators' laminate flooring made in China contains high levels of formaldehyde. Lumber Liquidators Holdings Inc. has said that it complies with applicable regulations for its products. In a regulatory filing Wednesday, Lumber Liquidators said that the Justice Department was seeking criminal charges against it under the Lacey Act. The company, based in Toano, Virginia, also disclosed that it is aware of more than 100 pending class-action lawsuits against it related to its Chinese-made laminate flooring.

On a conference call with investors, CEO Robert Lynch said the company had spent more than $15 million on the issue during the quarter, including $10 million it has set aside to deal with the Justice Department investigation, millions more in professional and legal fees and nearly $2 million for an indoor air testing program it is offering to concerned customers.

Lynch also announced that the company would be sourcing more of its laminate flooring from Europe and North America and less from China "in response to customer demand." But the change-which he acknowledged will hurt already declining profit margins-is unlikely to head off regulators, who appear to be closing in on the company.

The company is also dealing with pressure at the state level. In the SEC filing, the company said it is "fully cooperating" with information requests from various state attorneys general about its Chinese laminate flooring.
nytimes.com yahoo.com cnbc.com


Published May 6, 2015

Lowe's halts sale of laminate flooring after report alleging similar issue to Lumber Liquidators 
Lowe's has responded to a report that some of its laminate flooring may be contaminated by toxins by suspending sales of it, in what the retailer calls an "abundance of caution." The report comes from one of the concerned hedge fund analysts, Chinese investor Xuhua Zhou, who had also been in touch with the CBS News program "60 Minutes" regarding potentially harmful substances in flooring sold by Lumber Liquidators. One of the independent labs employed by that program also tested some samples of flooring sold by Lowe's and found levels of formaldehyde ten times above the safety standard, according to reports. retaildive.com

Published May 8, 2015

Lumber Liquidators Suspends Sales of All Laminate Flooring From China - Hires Former FBI Director to Review Compliance Policies 
Lumber Liquidators has suspended sales of Chinese laminate flooring after facing accusations that the products contained dangerous levels of formaldehyde. Concerns have grown that Lumber Liquidators' Chinese suppliers falsely marked some laminate flooring products as compliant with California's safety standards. The company also said on Thursday that it had hired Louis J. Freeh, the former director of the Federal Bureau of Investigation, to help review its compliance policies. The retailer has said that its products are safe as used in homes, but its stock has sunk roughly 50 percent this year. Lumber Liquidators has been supplying worried consumers with indoor air quality test kits. On Thursday, the company said that 11,000 kits had been returned, and 3,400 had been analyzed. More than 97 percent of those results were within the guidelines set by the World Health Organization. While the air quality kits can measure overall formaldehyde levels in the air, they cannot pinpoint its source. No federal standard exists for formaldehyde in wood products, although the Environmental Protection Agency is close to issuing a final rule. "Despite the initial positive air quality testing results we have received, we believe it is the right decision to suspend the sale of these products," said Robert M. Lynch, Lumber Liquidators' president and chief executive. nytimes.com

Published May 21, 2015

Lumber Liquidators Chief Robert Lynch Resigns "Unexpectedly" - CFO resigned as well  
Lumber Liquidators, under scrutiny for months as it faces accusations that it sold products with dangerous levels of formaldehyde, said Thursday that its chief executive had left the company. The chief executive and president, Robert M. Lynch, resigned "unexpectedly," the company said. Thomas D. Sullivan, the company's founder, will serve as acting chief. executive. Mr. Lynch's resignation came weeks after the retailer announced that its chief financial officer, Daniel Terrell, would resign in June. Shares of Lumber Liquidators fell about 14 percent in morning trading on Thursday. "There could be other shoes to drop rather than thinking that we're getting to the bottom here." Lumber Liquidators faced more than 100 lawsuits related to its Chinese-made laminate as of April. nytimes.com


Published June 12, 2015
Lumber Liquidators Case Highlights Lacey Act Risk - DOJ To Pursue Criminal Charges - Brand Reputation Impacting Stock 
On April 29, 2015, Lumber Liquidators Inc. announced in its most recent 10-Q that the U.S. Department of Justice plans to pursue criminal charges surrounding allegations the company illegally imported wood in violation of the Lacey Act, 16 USC § 3371 et seq. On the heels of this announcement, some leadership reorganization and disappointing earnings, Lumber Liquidator shares were trading as much as 20 percent lower.

The Lacey Act prohibitions applicable to foreign wood sourcing are quite broad, and require a company to exercise due care in its supply chain, even if it is not the importer of record. The cost of being subject to a Lacey Act investigation or enforcement action greatly outstrips the cost of compliance. Companies that are the subject of Lacey Act investigations and enforcement proceedings may face substantial civil or criminal penalties, seizure of goods, disruption of supply chains, negative PR, significant legal fees, and a decline in stock prices. Knowing of violations of the Lacey Act can lead to felony charges, punishable by five years in prison and a $250,000 ($500,000 for companies). See 16 USC § 3373. law360.com

Published October 23, 2015
Lumber Liquidators pleads guilty in second case, pays $13.2M fine -
Unrelated to "60 Minutes" formaldehyde report
A federal investigation related to Lumber Liquidator's illegal timber trafficking has ended with a guilty plea and some damning statements by prosecutors.

Multiple published reports indicate the flooring retailer plead guilty to one felony and four misdemeanors and agreed to pay a $13.2 million fine. The guilty plea stems from an investigation into charges that the company imported flooring manufactured in China from timber illegally harvested from an area in eastern Russia.

According to an Associated Press report, a statement of facts filed with the plea agreement indicated that Lumber Liquidators should have known the flooring manufactured in China was made from illegally sourced Mongolian oak. However, the company failed to heed "red flags" as required by the company's own internal procedures.

The please agreement is said to be unrelated to the controversy that erupted after a CBS "60 Minutes" report exposed that some of Lumber Liquidators' laminate flooring sourced from China contained high levels of the carcinogen formaldehyde.
 chainstoreage.com

Published February 22, 2016
CDC: Elevated cancer risk in Lumber Liquidators laminate flooring
Certain types of laminate flooring made by Lumber Liquidators (LL) have a greater risk of causing cancer or other health problems than previously believed, U.S. health regulators said Monday. The Centers for Disease Control and Prevention said Monday that exposure to formaldehyde in the flooring was greater than it had calculated earlier this month, meaning people who purchased the flooring are about three times more likely to get cancer than previously estimated.

The determination shook up investors, who sent Lumber Liquidators stock down 20% to $11.31 in morning trading. They had been mildly encouraged by the CDC's Feb. 10 report suggesting that formaldehyde levels in select versions of the company's laminate flooring could cause two to nine cancer cases per 100,000 people. The actual figure is six to 30 cases per 100,000 people, the CDC said Monday.

The discrepancy stems from regulators using the wrong figure for ceiling height to determine exposure risk. In addition to cancer, people are also susceptible to increased risks of exacerbated respiratory issues such as asthma and eye, nose and throat irritation, the CDC said.
usatoday.com


Published June 17, 2016
Lumber Liquidators Dodges Mandatory Recall In Flooring Row
The U.S. Consumer Product Safety Commission on Thursday said Lumber Liquidators Inc. wouldn't resume sales of allegedly hazardous laminate wood flooring and that there wouldn't be a mandatory recall, after the company recently paid $26 million to settle related shareholder and derivative suits.

The CPSC issued a statement saying it hadn't found unsafe levels of formaldehyde in the products, which allegedly used illegally harvested wood from China. The agency also said any future sale, disposal or transfer of the products would require its approval.

Lumber Liquidators launched a free testing program for customers last year, CEO John Presley said in a Thursday statement. To date, the company has allegedly completed 17,000 home air tests and 1,300 flooring tests, and every piece of laminate tested had fallen within the government's formaldehyde rules.
law360.com

Published June 21, 2017
Lumber Liquidators Gets Claims Trimmed From Flooring MDL
A Virginia federal judge overseeing multidistrict litigation over Lumber Liquidators Inc.'s allegedly hazardous laminate wood flooring axed California state law false advertising claims and Illinois state consumer fraud claims Tuesday, but preserved other state law claims that the flooring was deceptively marketed. law360.com

Published June 19, 2018
Lumber Liquidators MDLs Get Initial OK For $36M Settlement
A Virginia federal judge overseeing multidistrict litigation involving Lumber Liquidators' alleged false statements that its laminate wood flooring complied with California Air Resource Board's formaldehyde emissions limits preliminarily approved a $36 million agreement to end the litigation Friday. law360.com