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Moving Up
Sponsored by
Agilence
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Chad McIntosh Joins WG Security Products as
the VP of Innovative Product Solutions
 WG Security Products, Inc.
of Campbell, CA is pleased to announce that Chad McIntosh will be joining the WG
Security Team as the VP of Innovative Product Solutions. Chad most recently held
the position of Vice President of Asset Protection and Risk Management for
Bloomingdale's in New York City. His 42-year career is highlighted by many
successful strategies within department stores, specialty and big box retailers.
Read more in the Press Release column
below
Ian Dill named Vice President,
Store Operations and Asset Protection for Centric Brands, Inc.
 Ian
was previously the Vice President, Asset Protection for Global Brands Group
since September of 2017. Prior, he was the Vice President of BCBG Max Azria
Group. He's also held other senior leadership positions in the asset protection
industry including Vice President of Asset Protection - Northeast and Southeast,
and Director of Asset Protection - Field Operations for Sports Authority. He was
also a Loss Prevention Manager/Regional Investigator for Nike for two years.
Congratulations Ian!
Dilsia Corona named Senior Asset Protection,
Operations & Safety Manager for Lowe's
 Dilsia
was previously a Loss Prevention, Safety and Hazmat Manager for the home
improvement retailer since 2006. She's also held other roles as an intern for
the California Department of Alcohol Beverage Control and as a Police Cadet for
the Lodi Police Department. Congratulations Dilsia! |
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Submit Your New Corporate
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Top Industry News
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Letter from Lohra Miller, CEO,
Turning Point Justice
 As
we move into the new year, I would like to thank the retail and criminal justice
executives who have taken the time over these last few years to provide feedback
as TPJ worked to craft a new approach for responding to retail theft. We have
learned so much from these discussions and value the trust of our partners as we
worked together to build a truly innovative new process.
No one will deny that these last two years have been particularly challenging
for TPJ, but it was these same challenges that have motivated us to explore
additional solutions to better meet the industry’s needs. As a result, we are
excited to tell you how we’ve implemented the comments and suggestions you’ve
shared with us.
Direct Reporting, our new service, provides retailers with a platform to
effortlessly collaborate with criminal justice agencies across the United States
in a manner that maintains the retailer’s unique apprehension policies and
procedures. Through this platform, criminal justice agencies instantly
communicate to the retail agent whether the in dividual
can be released without law enforcement response and provide the Asset
Protection team an alternative method for submitting the incident report.
Retailers and Law Enforcement Collaborate to Streamline Retail Theft
Reporting
Turning Point Justice today announced the release
of Direct Reporting, the newest addition to their retail and criminal
justice suite of services. Direct Reporting provides retailers with a platform designed to
effortlessly support retail collaborations with criminal justice
agencies across the United States in a manner that preserves the
retailer’s unique apprehension policies and procedures.
Read more in today's Vendor Spotlight column below.
Do People Give False Confessions? All Too Often,
Experts Say
While it might appear as though false confessions are an unlikely and uncommon
occurrence, the Innocence Project has found that 1 in 4 people wrongfully
convicted and later exonerated with DNA evidence had confessed to the crime or
made an incriminating statement despite being innocent.
Moreover, psychology research conducted since the first DNA exoneration in 1989
has found that most people will confess to crimes they did not commit if under
enough pressure to do so.
"Sleep deprivation, isolation, deprivation of food and water, promises and
threats such that you believe it is in your own self-interest to confess — those
are human decision-making [factors] that are exploited in an interrogation
setting," psychology professor Saul M. Kassin told Law360. "I would argue that
the average person, under those circumstances, is vulnerable."
As Kassin laid out in a 2015 research paper, interrogations are often designed
precisely to increase a suspect's anxiety and to position confession as an
attractive option. As the pressure builds over hours of questioning — research
suggests that more than 70 percent of cases of false confessions involve
interrogations lasting more than six hours — people get tired and more prone to
shortsighted decision-making, Kassin explained.
Paradoxically, he said, innocent people are actually more likely to confess in
these circumstances, believing that the evidence will ultimately clear them
precisely because they know they are not really guilty.
"The mind of an innocent person tells them that everything is going to work
itself out," he said.
Both Kassin and Brian Leslie, a forensic expert who specializes in coerced
confessions, highlighted that a popular and long-standing method known as the
Reid technique encourages police to conduct interrogations — which are
classified as fundamentally different than witness interviews — with the
presumption that the suspect is guilty.
John E. Reid & Associates Inc., which has trademarked the technique, continues
to stand by its methods and denies claims that it encourages law enforcement to
get a confession whether or not it is true, saying, "The purpose of an
interrogation is to learn the truth." law360.com
State of the Market: Video Surveillance
The video surveillance market is strong and will continue to grow. It is less a
lumbering giant, though, and more an agile athlete, able to pivot and adapt — it
just happens to be the largest one on the security court. Any fears of market
saturation seem to shrink in the face of the cross-functional video
applications, integrations, video surveillance as a service and improving
technology, better cyber security, and the unquenchable thirst the world seems
to have for having cameras everywhere.
In the U.S., a robust economy and increased awareness of the need for security
have fueled the growth in this industry segment, so much so that some security
integrators are finding their biggest challenge is learning how to harness that
growth and not let it run away with them. sdmmag.com
Forbes Friday Article - Consumer Safety Getting
Coverage
Retailers Are Redesigning For Experience, But What About Safety?
Natural disasters, violence, even flash mobs — these events are becoming a
pressing reality of shopping, even as merchants step up efforts to attract and
enthrall customers. Retailers invested an
estimated $3.4 billion in artificial intelligence alone in 2018 to enhance
the shopper experience, but how are they safeguarding their stores, and
shoppers, from potential harm that is becoming more common?
Turns out, many have been quietly doing that, without compromising the shopper
experience. The National Retail Federation operates a microsite dedicated to emergency
preparedness for crowd management, disaster recovery and active shooter
situations. The global consulting firm Safe Shopping Centers, in Sweden, is
dedicated to evaluating and certifying the risks and security of retail
destinations.
Also, Home Depot and Lowe’s operate emergency
command centers dedicated to tracking catastrophes and organizing relief
efforts. Home Depot’s center includes trucks loaded with supplies from gas cans
to batteries.
Retail Security Taking A Front Seat
Threats to physical retail environments have become prevalent enough to secure a
session at
SPECS
Show 2019, a convention for retail planning, design, construction and
maintenance, to take place in March. Titled “Building and Preparing for
Threats and Disasters,” the session will include officials from Home Depot,
the apparel chain Buckle and FEMA.
It makes practical sense. Large-format stores and shopping malls have
open-access layouts, steady hours of operation and often draw predictably large
crowds through sales events and hosted public activities. All of these factors
put large groups of people in a vulnerable position in the case of a natural
disaster or other emergency.
Among the events retail organizations are precautioning against:
Mass shootings - Natural disasters. Flash mobs. Cyber danger. Though
typically associated with online retailers, cyberattacks that threaten physical
harm can create panic in shopping centers.
forbes.com
Legal Worries Could Slow Biometric Tech Projects
The state of Illinois has some of the most restrictive laws in the U.S.
governing the capture, use and storage of face scans, fingerprints and other
biometric data. Now a ruling in the state supreme court opens the way for
class-action suits on behalf of consumers even if they didn't suffer harm from a
company's collection of their biometric information. A company fails to get
consent from an individual to take a face scan or doesn't spell out how it plans
to use the data in the future, and consumers have a case.
Other scenarios, including breaches of stored biometric data, also could fall
under the ruling. The Illinois laws could deter business. Sony Corp. of
America, for example, won't sell its robot dog in the state, as the toy uses
facial recognition to interact with people.
On January 25, the Illinois Supreme Court ruled that companies can be held
liable under the state's Biometric Information Privacy Act even if plaintiffs
haven't suffered injury, such as having their biometric information breached or
used by cybercriminals.
The law, among other things, requires companies to obtain consent when
collecting biometric information, secure the data with reasonable safeguards and
destroy biometric identifiers in a timely manner.
Texas and Washington restrict how companies can collect and use biometric data,
but Illinois is the only state that allows individuals -- as opposed to state
attorneys general -- to sue companies for violations.
cybersecurity.cmail19.com
Dublin, CA Man Pleads Guilty to $3.5M Insider
Trading of Ross Stores
Saleem M. Khan, 54, admitted to conspiracy and securities fraud charges.
According to the Department of Justice, from July 2009 to October 201,2 Khan
obtained private information related to the sales and financial performance of
Ross Stores, which then had its headquarters in Pleasanton. Khan received the
information from a Ross Stores executive in their finance department who worked
for Ross at the time. In his plea agreement, Khan admitted he provided benefits
to this Ross employee tipster, including $130,000 and purchasing items for the
worker. Khan admitted to making more than $3.5 million profit in the scheme.
eastbaytimes.com
justice.gov
Super Bowl 2017 & The NFL
Microsoft Dir. Sports Marketing Embezzles $750,000 & Sells $200K in SB Tickets
The former Director of Sports Marketing and Alliances at Microsoft pleaded
guilty in U.S. District Court in Seattle to wire fraud for his scheme to profit
by stealing from Microsoft. JEFF TRAN, a/k/a TRUNG TRAN, 45 of Seattle, used his
position at Microsoft to attempt to steal more than $1.5 million through the
creation and submission of fraudulent invoices and the unauthorized use of other
Microsoft assets.
TRAN oversaw Microsoft’s promotional relationship with the NFL. In March 2017,
TRAN caused a fraudulent $775,000 invoice to be issued to Microsoft, supposedly
for services related to the 2017 Super Bowl. Tran caused the $775,000 payment
from Microsoft to be routed through two Microsoft vendors and then to Tran’s
personal bank account. Tran then attempted to cause Microsoft to make a second
payment for $670,000, based on another fraudulent invoice. Tran intended to
route that payment to a company Tran controlled. When Microsoft vendors became
suspicious of Tran’s activity and reported the conduct to Microsoft.
Tran also stole blocks of Super Bowl tickets (over 60) and Super Bowl Party
tickets belonging to Microsoft through a ticket broker and pocketed more than
$200,000.
justice.gov
Costco fined $7.2M for accepting illegal
kickbacks
Pharmacies took rebates from drug companies for 'advertising services,'
investigation finds
The Ontario, Canada, government has fined Costco more than $7 million after an
investigation into allegations the bulk food giant asked for illegal kickbacks
from a generic drug manufacturer. The Fifth Estate first reported in March of
last year, that the province's Forensic Investigations Team had launched the
investigation.
The Ontario's Ministry of Health
issued a statement Friday announcing the fine.
"The Ministry takes non-compliance with the prohibition on rebates seriously and
will continue to assess compliance with the prohibition by manufacturers,
wholesalers and pharmacies."
It's illegal in Ontario for a pharmacy to accept rebates, or kickbacks, from a
generic drug manufacturer in exchange for promising to stock its brand of drugs.
Studies show rebates drive up the price of generic drugs for consumers.
Secretly recorded audio tapes obtained by The Fifth Estate showed a
senior pharmacy executive from Costco asking for kickbacks.
The company says it "honestly believed at the time that the advertising programs
referred to were not contrary to Ontario law," and that it's "pleased that the
rebate order issued by the Ministry provides further guidance on the issue of
rebates."
cbc.ca
Accounting Watchdog Finds Ongoing Problems at
KPMG
The Public Company Accounting Oversight Board (PCAOB) said
half of the 52 audits it inspected from top accounting firm KPMG were
seriously deficient and KPMG was not as committed to quality as the accountancy
claimed.
“In 26 audits, certain of these deficiencies were of such significance that it
appeared to the inspection team that the firm, at the time it issued its audit
report, had not obtained sufficient appropriate audit evidence to support its
opinion,” the
PCAOB said in its report.
Some of the most common deficiencies occurred in the area of revenue and
included failures to sufficiently test the design or effectiveness of controls.
cfo.com
Federal Civil Rights Lawsuit In John Crawford
Walmart Shooting Case Postponed
A trial set to begin Feb. 4 over the 2014 shooting death of John Crawford at a
Beavercreek Walmart store has been delayed until the fall. A federal judge
postponed the trial after Beavercreek Police Officer Sean Williams filed an
appeal. Officer Williams -- who is white -- shot Crawford -- who was black -- as
Crawford held an unloaded pellet gun in the Walmart sporting goods department.
Officer Williams was never charged. The federal civil rights lawsuit brought by
Crawford’s family is now expected to go to trial in late October. Michael
Wright, the Crawford family's attorney, says, unlike Williams, the city of
Beavercreek and the city's police chief cannot file an appeal until after the
upcoming trial is completed.
wyso.org
Covering your face to avoid facial recognition
could result in fines in England & France
London’s Metropolitan Police have fined a man £90 (US$118) after he
declined to participate in a trial of the force’s public facial recognition
system, in an interaction witnessed by Big Brother Watch Director Silkie Carlo,
which is sure to ignite further controversy around the biometric technology’s
deployment.
The Independent reports that despite signage claiming that “anyone who
declines to be scanned will not necessarily be viewed as suspicious,” the
individual was followed and confronted by police after he pulled a covering up
over his face and walked past the camera with his head down. The person produced
identification on request of the police, who Carlo says then because “accusatory
and aggressive.”
Eight people were arrested during the trial, three due to facial recognition
matches. The Independent reports that monitors also saw other people stopped,
including one who had pulled up his hood.
Meanwhile in France, where protests have been held continuously, and
often violently, since November, a law is expected to pass through parliament
next week which would make it illegal for protestors to cover their faces, so
that they can be identified with facial recognition.
biometricupdate.com
Director Loss Prevention Posted for Ulta Beauty
in Bolingbrook, IL
The Director, Loss Prevention responsible for leading and inspiring a team of
Managers, Analysts and Coordinators who support various functional areas of Loss
Prevention. This role champions innovation and is responsible for the strategic
development and successful operations of ULTA’s enterprise wide profit
protection initiatives including but not limited to total loss improvement,
physical security measures, investigations, safety, business continuity and
security disciplines. This role provides operational and strategic oversight
within each of its sub functions to prevent, minimize, and/or recover losses
when they occur.
ulta.com
Forbes Runs 2018 NRSS Survey
Inventory Shrink Cost The US Retail Industry $46.8 Billion
Charlotte Russe Files Chapter 11 - To Close 95
Stores & Sell Co.
H&M to shutter 160 stores amid profit slump
American Girl Closing 2 Stores
Cruizers 1st Southeast C-Store Chain Adds 'Skip'
Frictionless Checkout App -
2nd in U.S.
National Association of Tobacco Outlets (NATO)
New Website Listing State & City Ordinances
On Super Bowl Monday, 17 million workers are
expected to call in ‘sick’
Quarterly Results
Verizon Wireless Q4 consolidated sales $34.3B, up 1%, full yr sales $130B
H&M Q4 net sales up 12%, online sales up 24%, full yr net sales up 5%
Last week's #1 article --
Officials: 33 arrested for sex trafficking in Super Bowl sting
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Once again, we will be hosting the RTech Asset Protection Innovation Awards in
conjunction with the Conference to recognize game-changing technology that
mitigates retail loss. Applications will be reviewed by a group of retail
executives and selected finalists will be asked to deliver a pitch in front of
over 1,500 top retail asset protection executives at the Conference.
To learn more about the submission criteria,
please click here. Applications are due Feb. 22.
Please contact Ellen Jackson with
any questions about the awards. |
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All the News - One Place - One Source - One Time
The D&D Daily respects
your time
and doesn't filter retail's reality
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Vendor Spotlight
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Retailers and Law Enforcement Collaborate to Streamline Retail Theft
Reporting
BOCA RATON, FL. -
Turning Point Justice today announced the release
of Direct Reporting, the newest addition to their retail and criminal
justice suite of services.
Direct Reporting provides retailers with a platform designed to
effortlessly support retail collaborations with criminal justice
agencies across the United States in a manner that preserves the
retailer’s unique apprehension policies and procedures.
The Direct Reporting Platform intuitively guides store agents through
the detention process, prepares comprehensive retail and criminal
justice reports, then instructs agents on the appropriate,
jurisdiction-specific reporting method.
This innovative process provides criminal justice agencies with new
tools to communicate time-saving alternative reporting methods and
retailers with the security of knowing that the incident was handled
appropriately.
Most importantly, this exciting new process will reduce time
traditionally associated with law enforcement response, while improving
offender accountability through the criminal justice system.
Direct Reporting has already produced dramatic results for retailers and
criminal justice agencies.
● 90-minute average time savings per qualified incident for store
asset protection agents.
● 3-hour average time savings per qualified incident for law
enforcement agencies.
● Substantially improved civil demand collections.
If you would like additional information regarding Direct Reporting or
any of other products from their suite of services, including TPJ 180,
their new employee theft program, please feel free to contact Joe Kurta
directly, the TPJ team’s new Executive Vice President of Business
Services, at 214-663-9812.
About Turning Point Justice
With over 60 years combined experience in criminal justice and retail
loss prevention, the professionals at Turning Point Justice are
dedicated to providing both retailers and criminal justice agencies with
the tools to improve criminal justice accountability and ultimately make
our communities safer.
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'Cybersecurity Entrepreneur' - The 'Rogue
Insider' Who Brought Down El Capo
For Mexico’s Sinaloa drug cartel, as for any large enterprise, technology
supports operations and protects competitive advantage.
U.S. prosecutors, in closing arguments last week in U.S. District Court in
Brooklyn, portrayed Joaquín “El Chapo” Guzmán, the reputed leader of the cartel,
as a criminal master, kidnapper, torturer and cold killer.
Prosecutors also said during a 10-week trial that Mr. Guzmán hired and
supervised an IT professional to set up personalized encryption, mobile software
and remote servers for a private network hosting text and voice communications.
“They’re operating like any other corporation,” said Richard D. Lutkus, a
partner in the law firm Seyfarth Shaw LLP. “They’re making a profit and they
have to have the infrastructure to pull it off.”
Cristian Rodriguez, a 21-year-old cybersecurity entrepreneur when he joined
Sinaloa in 2008, ran the systems—including end-to-end data encryption that FBI
cryptologists couldn’t crack—that helped grow the cartel’s business.
Three years later, Mr. Rodriguez, convinced by the Federal Bureau of
Investigation to become a rogue insider, helped bring it all down. Court
testimony revealed that Mr. Rodriguez moved servers to the Netherlands and
supplied encryption keys so FBI investigators could wiretap cartel
conversations.
Organized crime groups often train their members or hire IT professionals.
Mr. Rodriguez installed FlexiSpy software to eavesdrop on the voice and text
conversations of cartel associates and sent transcripts to his boss, El Chapo.
Setting up a voice-over-internet-protocol system for calls let the group avoid
using telecommunications companies, which are subject to search warrants,
Mr. Rodriguez set up customized, end-to-end encryption to protect the
communications on the private network.
After Mr. Rodriguez began to employ his technology skills in service of the FBI,
evidence poured in.
cybersecurity.cmail19.com
GDPR as Inspiration
Privacy: Several States Consider New Laws
After California Takes Bold Action, Other States Ponder Privacy Protection
Measures
Several U.S. states, including Oregon, North Carolina, Virginia and
Washington, are considering new legislation to shore up consumer data privacy
laws in the wake of California passing strict privacy requirements last
year.
The European Union's General Data Protection Regulation is inspiring renewed
efforts worldwide to boost privacy protections.
Democrats in Congress have once again introduced national breach notification
and privacy legislation, but many previous efforts to pass similar measures have
failed (see:
Democratic Senators Introduce Security Legislation).
In
North Carolina, pending legislation would strengthen ID theft/fraud
protections. Under the proposal, ransomware attacks would be considered a
security breach, and a breached entity would need to notify the state attorney
general's office within 30 days.
In
Virginia, a bill proposes new requirements for businesses related to
disposal of certain consumer records.
And
Washington is considering a bill that would require companies that collect
personal data to be transparent about the type of data being collected, whether
consumer data is sold to data brokers, and upon request from a consumer, delete
the consumer's personal data without undue delay. These provisions are very
similar to requirements in the EU's GDPR.
govinfosecurity.com
Editor's Note: Regulations are coming regardless. The issue will be
how much they mirror GDPR in the EU.
Doomsday Ransomware Scenario
Study: Retail could lose big in ransomware attack
U.S. retail industry would lose between $7.4B & $14.2B
According to “Bashe attack: Global infection by contagious malware,” an
attack on the world’s computer systems by “ransomware,” or malware that
shuts down a computer until the attacker is paid money, could cost the U.S.
Retailers would be specifically harmed by a short-term decline in consumption
across channels, resulting from encryption of e-commerce platforms and
electronic payment systems. Several e-commerce sites would experience site
delays and service interruptions as their service providers were affected by the
ransomware, shutting down some components of their websites. Online consumers
visiting the impacted sites would see an increase in error messages and
difficulties, causing higher shopping cart abandonment rates and a subsequent
drop in conversion rates.
In addition, some households would likely fall victim to a global ransomware
attack, leaving them unable to purchase goods due to encryption of their
devices. Other households would reduce computer usage and Internet browsing for
hours or days due to fear of infection.
Meanwhile, failure in some electronic means of payment would affect POS
purchases at brick-and-mortar stores.
The study also finds retailers would be negatively impacted by disruptions in
the global supply chain. Maritime port operations would likely be suspended due
to outages in their IT and inventory management systems. Ground and air
transportation would also likely be disrupted, compounded by the fact that many
companies which source and manufacture goods would have their systems paralyzed
by the attack, halting production and distribution.
The total economic loss from such an attack is estimated to range from $85
billion to $193 billion globally and $46 billion to $89 billion in the U.S.
Retailers in the U.S. would represent 16% of those losses, meaning the U.S.
retail industry would lose between about $7.4 billion and $14.2 billion.
chainstoreage.com
Access Control Lists: 6 Key Principles to Keep in
Mind
In an industry of constant, rapid change, an old-school security tool remains an
effective piece of an overall security. Access Control Lists (ACLs) that specify
precise rules for destinations and protocols allowed or forbidden, are the
foundation of firewalls. And while firewalls have advanced to use analysis of
packet contents and behavior, ACLs have not gone away.
There are a number of reasons why ACLs endure. The first, and most important, is
that they work. ACLs are straight-forward, conceptually simple ways to limit
traffic to and from known (or suspected) malicious addresses and to clear
traffic to and from addresses known to be acceptable. Next, they play well with
others. As Twitter user Frank Barton (@fbarton) wrote in response to a question
about ACLs, "...much less cpu intensive than stateful and deep-packet.
But...like Ogres, and onions...use layers. If you can block traffic at ACL, then
pass remaining to “NGFW” [next-generation firewall] the fw [firewall] has less
traffic to inspect."
As with all security measures, though, how an ACL is deployed will have a major
impact on its effectiveness. Of course, precisely how the ACL is programmed will
vary from manufacturer to manufacturer, and component to component, but there
are key considerations that are true regardless of which device is hosting the
ACL. Let's take a look at the principles to keep in mind to make ACLs an
effective (and efficient) part of the overall security infrastructure.
darkreading.com
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Press Releases
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Chad McIntosh Joins WG Security
Products as the
VP of
Innovative Product Solutions
WG
Security Products, Inc. of Campbell, CA is pleased to announce that
Chad McIntosh will be joining the WG Security Team as the VP of Innovative
Product Solutions. Chad most recently held the position of Vice President of
Asset Protection and Risk Management for Bloomingdale's in New York City. His
42-year career is highlighted by many successful strategies within department
stores, specialty and big box retailers.
Chad began his career at Woodward & Lothrop as a store detective at this
regional department store in the Washington D.C. area. From there he went on to
spend 5 years with Neiman Marcus as a Regional Manager of Loss Prevention. In
Atlanta, GA Chad spent almost 10 years as an LP Director with Home Depot. The
next chapter in his career was as the Senior Director of Loss Prevention for
Polo Ralph Lauren. Then came the Bloomingdale's- Macy's-Bloomingdale's portion
of his career which culminated with his role as VP of Asset Protection.
"One of the hallmarks of Chad's career has been his willingness to take
technological risks to improve organizational profitability," reports Graham
Handyside, EVP Global Operations. He adds, "We believe that this makes him a
perfect fit for the role of VP of Innovative Product Solutions. We are excited
that he has chosen to work with WG as the next step in his Asset Protection
career."
Chad adds, "My success and involvement with WG over the past 10 years makes this
a natural transition for me, as I continue my participation in an industry I
love. I am also excited to work with organizations, as they develop profit
improvement strategies, to address asset protection challenges now and in the
future. My commitment is to be present from start to finish, on all team
projects."
WG
Security Products, Inc: Incorporated in California in 1997, WG has been turning
heads in the EAS industry with its ingenuity and out-of-the-box thinking since
its inception. Our international staff of engineers' works hard every day to
provide tomorrow's answers to today's questions. Featuring outside-the-box
thinking that our competitors cannot match, WG is bringing loss prevention
solutions into the 21st century and beyond.
For more information, please contact Graham Handyside, Executive Vice
President, at 408 646 6001
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GOLD SPONSOR
ADT/Protection 1 has the
breadth and depth of experience along with the latest technologies that can
serve retailers' needs to protect their physical locations that range from
burglary protection and fire monitoring to access control and state-of-the-art
event triggered video solutions.
With the
recent acquisition of Data Shield and the formation of its
ADT Cybersecurity
division, Les Paul Vernon, VP of Enterprise Solutions, talks about their
new services in endpoint and network security and monitoring, email security and
monitoring, and Managed Detection and Response solutions that can help
organizations identify and remediate cyber threats in minutes instead of months.
Les Paul Vernon - ADT/Protection 1
- Quick Take 7
Amber and Joe take flight in this LPNN
Quick Take with former fighter pilot Les Paul Vernon. ADT's VP of
Enterprise Solutions shares what his call sign was as a pilot, gives Amber and
Joe one, and tests his "Top Gun" movie quote trivia. |
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e-commerce
Sponsored by The Zellman Group
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5 Types of Fraudulent Schemes That Can Occur in
eCommerce in 2019
1. Chargeback fraud
Chargeback fraud is a classic example of how customers use loopholes to
Cyber-shoplift and go unharmed by the law. Ultimately the loss, occurs to the
eCommerce website. A chargeback fraud happens in two ways-
One– A customer does not understand the thin difference between merchant-issued
refund and bank-issued refund. As a result, he/she directly files a chargeback
with the bank without even consulting the eCommerce merchant. This is also
called as friendly fraud.
Two– A customer knowingly raises a chargeback with the bank instead of a refund
request to the merchant.
2. Affiliate fraud
This is one of the best examples of B2B frauds still happening in eCommerce.
Affiliate programs of many eCommerce websites consider sales-count to pay
commissions to their affiliate partners. However, they miss considering the
return and refund scenarios. Now, the scammers use the loopholes to commit
affiliate scam in three possible ways-
One– Using malicious methods, affiliate partners manipulate the automated data
collection by an affiliate link and make the sales count much more than what
actually been sold.
Two– Affiliates place orders through the traced links and get the commission.
Three– Affiliates place orders through the traced links via COD payment method
and receive the corresponding commissions from the merchant.
3. Triangulation fraud
The triangulation fraud was actually first noticed on eBay. However, it doesn’t
mean it cannot happen on any other eCommerce or marketplace site. If there is a
loophole in your marketplace software, scammers can easily use identity theft to
commit triangulate fraud on your store. It happens in three steps by including
three different parties in it- that’s why the name triangulation fraud.
Step 1: The fraudulent seller creates a normal eBay shop and lists a product on
a very cheap rate. A legitimate buyer places the order and pays to the fraud’s
PayPal account.
Step 2: The fraud purchases the same product from another legitimate seller,
mentions the delivery address of the legitimate buyer from step 1, and pays for
the product using a stolen credit or debit card information.
Step 3: The legitimate buyer receives the product from the legitimate seller.
The fraud walks away with the money in his PayPal account from the legitimate
buyer. The stolen credit card’s owner gets a huge bill.
4. Card testing fraud
Card testing fraud is a complex phenomenon that occurs in the attempt to steal a
credit card information with trial and errors. Such scammers commit multiple
trail and errors to test the validity of a card number without actually
possessing it physically.
Such frauds occur with the help of the bots, which automate the trial-errors and
record the correct details. As a website owner, if your eCommerce platform, or
marketplace software is not equipped with fraud prevention tactics, you can
easily become the victim of the card testing and triangulate fraud.
5. Merchant identity fraud
This is one of the biggest scams that involves the B2C activities but affects
the B2B scenarios as well. Cyber scammers setup nice looking web-shops with
costly products priced low. Customers get enticed with the price and order
products from these stores. However, the fraud sellers never ship the product to
the customer and just disappear.
esellercafe.com
David Yurman awarded $1.6M in counterfeit case
David Yurman was awarded $1.55 million in damages by the United States District
Court for the Southern District of New York against 31 defendants who operated
unlicensed websites that sold counterfeit products,
according to a company press release.
The defendants were accused of operating a network of websites that falsely used
the company's trademarks in order to sell counterfeit David Yurman jewelry. The
court issued a permanent injunction against the defendants barring them from
manufacturing, distributing, advertising and selling any counterfeit David
Yurman products.
retaildive.com
Amazon Q4 revenue up 20% - Net Sales $72,383B -
Amazon Web Services Up 45%
North America sales hit $44,124B, International sales $20,829B, AWS hits
$7,430B.
Ahold Delhaize units will test Deliv same-day
delivery, open ecommerce hub in PA
Online Games: Easy Targets for Fraud and
Chargebacks
|
"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent |
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ORC News
Sponsored by
Auror
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Portland, OR: Man Guilty Of Running A Stolen LEGO
Operation; $50,000 of merchandise from Fred Meyers
A jury has convicted a Portland man of running an operation to buy and sell
stolen LEGO products and other merchandise. The Multnomah County District
Attorney’s Office said evidence revealed 41-year-old Raji Afife Azar was buying
stolen merchandise from thieves for about 30 cents on the dollar and then
selling it on eBay to unsuspecting strangers. Azar was referred to as a “fence,”
a term for someone who buys stolen merchandise from thieves. Azar was found
guilty of 12 total counts including laundering a monetary instrument, criminal
conspiracy to commit theft, computer crime and attempted theft. After arresting
Azar, law enforcement searched his residence and found a large quantity of
stolen LEGO products and other merchandise. Portland Police estimated that the
items, stolen from local Fred Meyer stores, were worth approximately $50,000.
Azar’s sentencing is scheduled for Feb. 15 at the Multnomah County Circuit
Court.
opb.org
Man caught with ‘enormous amount’ of clothing
stolen from Bealls; valued at nearly $1,500
Christopher Michael Lanford, 29, of Ocala, was pulled over Thursday evening. A
K-9 dog alerted to drugs in the vehicle. A search of the car turned up an
“enormous amount of clothing items with pricetags still attached,” the deputy
wrote in the arrest report.
villages-news.com
Gaffney, SC: Thieves hit Polo Outlet store for nearly
$5,000 of merchandise in 2 thefts
Myrtle Beach, SC: Group of 5 gets away with nearly $1,500
of merchandise from JC Penney in Coastal Grand Mall
Joliet, IL: Target Shoplifter hits 2 days in a row, ends
with arrest; $1,100 of electronics recovered
Eureka, CA: Two men arrested for $512 theft from 2 stores;
armed with brass knuckles |
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Retail Crime News
Sponsored by Security Resources
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Pierce County, WA: Deputies arrest man who
threatened to shoot flare gun in Walmart
Deputies arrested a man Saturday night after he threatened to shoot shoppers
with a flare gun in the children's section of the Spanaway Walmart. He also said
he would shoot people with a pellet gun. The man called 911 and told this to
dispatchers, who kept him on the phone as deputies went to the scene. Deputies
located a man who matched the description of the suspect in the store's family
restroom. The suspect had two flare funs, eight projectile flares, a knife and a
12-gauge shotgun shell hidden under two pairs of pants.
kiro7.com
Robberies, Incidents & Thefts
Kalamazoo, MI: Suspected shoplifter arrested
after stand-off
A man is facing several charges after he was allegedly spotted shoplifting at a
C-Store on Saturday afternoon. Public Safety arrived while he was still in the
store. When confronted they say the suspect discarded a handgun and made a run
for it where they say he broke into a home, less than a block away and refused
to come out. Lieutenant Skurski says after a five hour stand-off and after
obtaining a search warrant the Metro SWAT team sent in a K-9 and forcibly
entered the home. The suspect was found hiding in a closet and taken into
custody. He was booked for retail fraud, resisting, home invasion and several
gun felonies including possession of a stolen gun.
wkzo.com
Westwood, KS: Accused shoplifter with terminally
ill wife gets break from cops at Kansas Walmart
The man, accused of walking away from the store with some cold medicine,
diapers, and other items, had a terminally ill wife at home, and a young son
with special needs. He was in an especially difficulty spot at that moment, with
the store insisting he be charged for the alleged theft and a separate warrant
out for his arrest in Lenexa.
While they sympathized with his plight, they also heard from the Walmart, which
wanted the man arrested. The officers found another difficulty while running the
man’s name through the police computer system. He had a warrant out for his
arrest in Lenexa for a low-level misdemeanor. But the Lenexa officer who soon
arrived also sympathized, and worked with the other three officers to find a
solution. The police gave the man a notice to appear for the shoplifting charge,
instead of locking him up. The Lenexa officer, similarly, gave the man a
signature bond instead of jailing him. The Westwood, Roeland Park and Fairway
officers bought the man some of the products from the store and he was given a
ride home. “Nobody went to jail,” said Sgt. Gary Baker of the Westood Police
Department. “It was a good thing.”
kansascity.com
Antwerp, Belgium: Diamond Theft: Burglars drill
tunnel to Sewage System; 30 Deposit Boxes emptied
When police reacted to a warning call at a bank in Antwerp’s famed diamond
center, they found the vault door still secured. It was only after they forced
their way inside that they realized the sheer audacity of the robbery that had
taken place — some 30 empty deposit boxes, a hole in the floor, a tunnel to the
sewage system.
dailymail.co.uk
Bulloch County, GA: Two arrested linked to 7 Armed
Robberies, at least 3 Dollar General
Rockville, MD: Police investigating second bank robbery in
a week at SunTrust inside Safeway
Bloomington, IN: Roly Poly Sandwiches hit co-worker, stole
money from the store’s tip jar and threatened employees with a butcher knife
New York, NY: 7-Eleven Plays Awful High-Pitched Sound to
Boot Loiterers
Kay Jewelers in the Cottonwood Mall, Albuquerque, NM
reported a Grab & Run on 2/2, items valued at $2,590
Kay Jewelers in the Florida Mall, Orlando, FL reported a Distraction Theft on
1/31, items valued at $13,600
Kay Jewelers in the Easley Town Center, Easley, SC reported a Grab & Run on 2/2,
item valued at $8,699
Kay Jewelers in the Southern Hills Mall, Sioux City, IA reported a Grab & Run on
2/1, item valued at $16,498
Kay Jewelers in the Visalia Mall, Visalia, CA reported a Grab & Run on1/11, item
valued at $22,299
Kay Jewelers in the Southland Center, Taylor, MI reported an Attempted Armed
Robbery on 2/2, no injuries, no items stolen
Piercing Pagoda in the South Hill Mall, Puyallup, WA reported an External
Switch, item valued at $529
Peoples Jewelers in the Dufferin Mall, Toronto, ON Canada reported a Grab & Run
on 2/1, item valued at $4,299
Arson & Fire
High Point, NC: Walmart partially reopens after
intentionally set fire causes damage for millions of dollars
Sentencings
Utica, NY: Third suspect pleads in $300,000
smash-and-grab at Jared jewelry store
The last of three suspects in a smash-and-grab theft of $300,000 worth of
jewelry pleaded guilty to three charges. Chanell Flemming, 30, on Jan. 24
pleaded guilty to larceny over $20,000, conspiracy to commit larceny and
malicious destruction of property between $1,000 and $20,000. in connection with
the incident last May at the Jared The Galleria of Jewelry. Two of Flemming's
co-defendants pleaded to the same charges in front of Judge Michael Servitto. KK
Lavon McGilary, 29, who pleaded guilty, was sentenced in October to four to 15
years in prison. Jamar E. Owens, 23, pleaded no contest and was sentenced in
October to time-served, 159 days, and three years probation. Both co-defendants
were ordered to pay $2,130 in restitution.
macombdaily.com
Springfield, MO: 3 Texas men plead guilty to UPS
Cargo theft of 654 of Firearms
Raynord Hunt, pleaded guilty Friday to charges in a federal indictment. Eric
White and Derrick White pleaded guilty to the same charges in January. Frank
McChriston and Keith Lowe and Quinton Haywood earlier pleaded guilty to the same
charges. All six men admitted they worked together to steal cargo that was being
shipped from Beretta USA in Maryland to Missouri in October 2017.
wgem.com
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Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
●
AT&T – Bryant, AR – Burglary
●
C-Store – Greenville, SC - Armed Robbery
●
C-Store – Sylvania Township, OH - Burglary
●
C-Store – Laurel County, KY – Burglary
●
C-Store – Orange, TX – Armed Robbery
●
C-Store – Kewaunee County, WI – Armed Robbery
●
C-Store – Mesa, AZ – Armed Robbery
●
C-Store – Cleveland, OH – Armed Robbery/ clerk shot,
wounded
●
Candy Shop – Gresham, OR -Burglary
●
Dollar General – Portsmouth, VA – Armed Robbery
●
Dollar Tree – Greenville County, SC – Armed Robbery
●
Family Dollar – Grand Rapids, MI – Armed Robbery
●
Family Dollar – Warner Robins, GA – Armed Robbery
●
Gas Station – Houston, TX – Armed Robbery/ clerk shot,
wounded
●
Jewelry – Arvada, CO – Robbery
● Jewelry – Taylor, MI – Robbery
●
Jewelry – Mobile, AL – Burglary
●
Nail Salon – Arlington Heights, IL – Burglary
●
Restaurant – Philadelphia, PA – Armed Robbery (Little
Caesars)
●
Restaurant – Boston, MA – Armed Robbery
●
Walgreens - Kingsport, TN – Armed Robbery
●
7-Eleven – Fort Myers, FL – Armed Robbery
●
7-Eleven – Oakland, CA – Armed Robbery
●
7-Eleven – Los Angeles, CA – Armed Robbery
|
Daily Totals:
• 18
robberies
•
6 burglaries
•
2 shootings
•
0 killings |
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Home of the Industry's
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On the Move
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District Loss Prevention Manager
Eastern PA/NJ
The District Loss Prevention Manager ensures shrinkage control and
improves safety in the stores through proper investigation and training. This
position is responsible to provide feedback, guidance and protection for our
Team Leaders and Associates. This role has oversight and responsibility for
approximately 15-20 store locations... |
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Asset Protection Supervisor
Middleton, WI
An individual who is committed to safeguarding the assets of our brand
through the education and training of associates, implementation of effective
policies and the leveraging of existing and new technology. This position will
be responsible for:
● Maintaining the safety and security and overseeing the Asset Protection
offices at our Middleton and DeForest campuses...
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Loss Prevention Analyst
Richmond, VA
Protects company assets and increases profitability through the analysis,
response and management of various data across a broad spectrum of internal
financial and technology resources such as Exception Reporting, Sales Audit,
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cross-functionally in a dynamic, fast paced and demanding environment providing
critical guidance to the organization’s asset protection and profit improvement
initiatives... |
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Media, PA
Wawa is looking for an accomplished Loss Prevention Investigator with an
undergrad degree in Criminal Justice and previous experience in the retail
industry (Multi-Unit).
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management... |
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Multiple Locations
This job contributes to REI’s success by ensuring the security and safety
of your store team and members by providing a presence on REI property and
events. Activities include but are not limited to: fostering partnerships with
and training store management and staff and taking action to address shrink and
security. Models and acts in accordance with REI’s guiding values and mission.
Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland,
OR Bellevue, WA... |
Regional Safety and LP Specialist
Miami, FL
The Safety and Loss Prevention Specialist is a subject matter expert
responsible for partnering with both our corporate stores and franchise store
operations to improve the safety and training processes. This includes reducing
motor vehicle accidents, reducing work-related injuries, and ensuring OSHA / DOT
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Featured Jobs
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Director of IT Security, Emeryville, CA
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Director Loss Control, El Dorado, AR
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Director of Loss Prevention, Prairie
Village, KS
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Service, Salisbury, NC
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LP Operations Manager, East
Brunswick, NJ |
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Daily Jobs
Appearing One Day Only
View our Internet Jobs Archives
here
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JOB TITLE |
COMPANY |
CITY/STATE |
| |
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Regional LP Manager
(Western VA, Eastern TN) |
belk |
Knoxville, TN |
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Asset Control Manager |
BJ's Wholesale Club |
Hollywood, FL |
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Asset Control Manager |
BJ's
Wholesale Club |
Miami, FL |
|
Asset Control Manager |
BJ's Wholesale Club |
Homestead, FL |
ORC Regional Manager -
Southwest Market |
CVS Health |
La Habra, CA |
|
LP Regional Manager
(NJ/DE/PA) |
Dollar General |
Trenton, NJ |
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LP Team Lead |
Fleet Farm |
Monticello, MN |
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Inventory Control Lead |
Fleet Farm |
Plymouth, WI |
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Multi Store AP Manager |
Home Depot |
Saint Louis, MO |
|
Multi Store AP Manager |
Home Depot |
Portland, OR |
|
AP Business Analyst |
Home Depot |
Atlanta, GA |
|
AP Specialist |
Home Depot |
Fort Myers, FL |
|
Officer Corporate
Security |
Home Depot |
Jacksonville, FL |
|
AP Manager |
Kmart |
Auburn, ME |
|
AP Manager |
Kmart |
Riverside, CA |
|
LP Supervisor |
Kohl's |
Rock Hill, SC |
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LP Supervisor |
Kohl's |
Lake Wales, FL |
|
LP Supervisor |
Kohl's |
Roseville, MI |
|
LP & Safety Manager |
Lowe's |
Shreveport, LA |
|
Manager Operations &
AP |
Macy's |
Daytona, FL |
|
Manager Operations &
AP |
Macy's |
Visalia, CA |
|
Manager, AP Control |
Macy's |
New York, NY |
|
Regional LP Manager |
Penske |
Bedford, TX |
|
AP Manager |
Sears |
Aiea, HI |
|
AP Manager |
Sears |
Parkville, MD |
|
AP Manager |
Sears |
Carlsbad, CA |
|
AP Manager |
Sears |
Hemet, CA |
|
AP Manager |
Sears |
Visalia, CA |
|
Regional LP &
Operations Manager (Temporary Role) |
Sears Hometown &
Outlet |
Hoffman Est, IL |
|
AP ASM |
Walmart |
Great Falls, MT |
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AP ASM |
Walmart |
London, KY |
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Regional Security
Manager |
XPO Logistics |
Riverside, CA |
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