Letter from Lohra Miller, CEO, Turning Point
Justice
As we move into the new year, I would like
to thank the retail and criminal justice executives who have taken the time over
these last few years to provide feedback as
TPJ worked to
craft a new approach for responding to retail theft. We have learned so much
from these discussions and value the trust of our partners as we worked together
to build a truly innovative new process.
No one will deny that these last two years have been particularly challenging
for TPJ, but it was these same challenges that have motivated us to explore
additional solutions to better meet the industry’s needs. As a result, we are
excited to tell you how we’ve implemented the comments and suggestions you’ve
shared with us.
Direct Reporting, our new service, provides retailers with a platform to
effortlessly collaborate with criminal justice agencies across the United States
in a manner that maintains the retailer’s unique apprehension policies and
procedures. Through this platform, criminal justice agencies instantly
communicate to the retail agent whether the individual can be released without
law enforcement response and provide the Asset Protection team an alternative
method for submitting the incident report.
This new service has already shown some dramatic results:
● 90-minute average time savings per qualified incident for
store asset protection agents.
● 3-hour average time savings per qualified incident for law
enforcement agencies.
● Substantially improved civil demand collections.
We expect these numbers may vary as we expand direct reporting industry-wide.
However, these are amazing results and we truly appreciate our partners that
have embraced this new concept and helped to shape this new service.
2019 begins with great optimism. Not only for Turning Point Justice, but for our
partners in retail and law enforcement, as each of us work together to
accommodate the unique needs of two independent entities that are reliant upon
one another to achieve common goals.
Riding the recent success of our Direct Reporting offering, and feedback from
early adopters, there is a palpable buzz starting to grow that has my team and I
more excited than any time in recent memory. So, with momentum building and a
strong wind at our back, I look forward to working with many of you to make 2019
a successful and terrific new year.
Retailers and Law Enforcement Collaborate
to Streamline Retail Theft
Reporting
BOCA RATON, FL. -
Turning Point Justice today announced the release
of Direct Reporting, the newest addition to their retail and criminal
justice suite of services.
Direct Reporting provides retailers with a platform designed to
effortlessly support retail collaborations with criminal justice
agencies across the United States in a manner that preserves the
retailer’s unique apprehension policies and procedures.
The Direct Reporting Platform intuitively guides store agents through
the detention process, prepares comprehensive retail and criminal
justice reports, then instructs agents on the appropriate,
jurisdiction-specific reporting method.
This innovative process provides criminal justice agencies with new
tools to communicate time-saving alternative reporting methods and
retailers with the security of knowing that the incident was handled
appropriately.
Most importantly, this exciting new process will reduce time
traditionally associated with law enforcement response, while improving
offender accountability through the criminal justice system.
Direct Reporting has already produced dramatic results for retailers and
criminal justice agencies.
● 90-minute average time savings per qualified incident for store
asset protection agents.
● 3-hour average time savings per qualified incident for law
enforcement agencies.
● Substantially improved civil demand collections.
If you would like additional information regarding Direct Reporting or
any of other products from their suite of services, including TPJ 180,
their new employee theft program, please feel free to contact Joe Kurta
directly, the TPJ team’s new Executive Vice President of Business
Services, at 214-663-9812.
About Turning Point Justice
With over 60 years combined experience in criminal justice and retail
loss prevention, the professionals at Turning Point Justice are
dedicated to providing both retailers and criminal justice agencies with
the tools to improve criminal justice accountability and ultimately make
our communities safer.
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