Letter from Lohra Miller, CEO, Turning Point Justice

As we move into the new year, I would like to thank the retail and criminal justice executives who have taken the time over these last few years to provide feedback as TPJ worked to craft a new approach for responding to retail theft. We have learned so much from these discussions and value the trust of our partners as we worked together to build a truly innovative new process.

No one will deny that these last two years have been particularly challenging for TPJ, but it was these same challenges that have motivated us to explore additional solutions to better meet the industry’s needs. As a result, we are excited to tell you how we’ve implemented the comments and suggestions you’ve shared with us.

Direct Reporting, our new service, provides retailers with a platform to effortlessly collaborate with criminal justice agencies across the United States in a manner that maintains the retailer’s unique apprehension policies and procedures. Through this platform, criminal justice agencies instantly communicate to the retail agent whether the individual can be released without law enforcement response and provide the Asset Protection team an alternative method for submitting the incident report.

This new service has already shown some dramatic results:

   ●  90-minute average time savings per qualified incident for store asset protection agents.
   ●  3-hour average time savings per qualified incident for law enforcement agencies.
   ●  Substantially improved civil demand collections.

We expect these numbers may vary as we expand direct reporting industry-wide. However, these are amazing results and we truly appreciate our partners that have embraced this new concept and helped to shape this new service.

2019 begins with great optimism. Not only for Turning Point Justice, but for our partners in retail and law enforcement, as each of us work together to accommodate the unique needs of two independent entities that are reliant upon one another to achieve common goals.

Riding the recent success of our Direct Reporting offering, and feedback from early adopters, there is a palpable buzz starting to grow that has my team and I more excited than any time in recent memory. So, with momentum building and a strong wind at our back, I look forward to working with many of you to make 2019 a successful and terrific new year.
 

Retailers and Law Enforcement Collaborate
to Streamline Retail Theft Reporting

BOCA RATON, FL. - Turning Point Justice today announced the release of Direct Reporting, the newest addition to their retail and criminal justice suite of services.

Direct Reporting provides retailers with a platform designed to effortlessly support retail collaborations with criminal justice agencies across the United States in a manner that preserves the retailer’s unique apprehension policies and procedures.

The Direct Reporting Platform intuitively guides store agents through the detention process, prepares comprehensive retail and criminal justice reports, then instructs agents on the appropriate, jurisdiction-specific reporting method.

This innovative process provides criminal justice agencies with new tools to communicate time-saving alternative reporting methods and retailers with the security of knowing that the incident was handled appropriately.

Most importantly, this exciting new process will reduce time traditionally associated with law enforcement response, while improving offender accountability through the criminal justice system.

Direct Reporting has already produced dramatic results for retailers and criminal justice agencies.

  ●  90-minute average time savings per qualified incident for store asset protection agents.
  ●  3-hour average time savings per qualified incident for law enforcement agencies.
  ●  Substantially improved civil demand collections.

If you would like additional information regarding Direct Reporting or any of other products from their suite of services, including TPJ 180, their new employee theft program, please feel free to contact Joe Kurta directly, the TPJ team’s new Executive Vice President of Business Services, at 214-663-9812.

About Turning Point Justice
With over 60 years combined experience in criminal justice and retail loss prevention, the professionals at Turning Point Justice are dedicated to providing both retailers and criminal justice agencies with the tools to improve criminal justice accountability and ultimately make our communities safer.