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1/7/19 d-ddaily.net








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Kyle Tomlin named Vice President Operations for Canadian Fitness Professionals, Inc.
canfitpro is the largest provider of education in the Canadian fitness industry. In his role, Kyle is responsible for driving success and growth of certifications, events and member services. Prior, Kyle was the VP of Marketing, Partnerships and Events for the Retail Council of Canada for over a year, and was also the Senior Director of Events and Education for RCC. Kyle also held other events and operations roles such as Head of ICSC Canada and Senior Project Manager - Events for ICSC, Senior Operations Manager and Events Manager for Pacific Western Transportation, Ltd., Conference Services Manager for Fairmont Hotels & Resorts, Event Planner for The Pinnacle Group and Manager, Lucent Technologies Conference Centre for Aramark. Kyle earned his Bachelor of Arts degree in Hospitality Administration/Management from Ryerson University. Congratulations Kyle!

Raymond Desrochers promoted to Director, Security and Loss Prevention for Purolator, Inc.
Previously, Raymond was the Divisional Manager, Security Loss Prevention - Ontario for Purolator, Inc., a leading integrated freight, package and logistics solutions provider for Canada. He also held other retail loss prevention roles including Senior Loss Prevention Manager for Loblaw Companies Limited, Director of Loss Prevention for Grand & Toy, National LP Manager for ICI Paints, and Regional LP Manager for Forzani Group. Congratulations Raymond!

Chris Young named Market Loss Prevention Manager for Academy Sports & Outdoors
Chris was previously the Sr. Instructor Surveillance Detection for SGI Global, LLC for over two years before taking this new role. He's held a variety of positions throughout his ten plus years of work experience including Executive Protection for Quiet Professionals, LLC, Owner/Instructor for Precision Firearms Simulator Training, AP Manager/ORC Investigator and District LP Manager for Walgreens, Sr. Counterintelligence Officer for SAIC and was also a member of the United States Air Force. Chris earned his Bachelors of Arts in Criminal Justice from American Public University System and his MBA with a concentration in Security Management from Keller Graduate School of Management of DeVry University. Congratulations Chris!

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Top Industry News
 

Sources: Lowe's Restructures Asset Protection - Job Cuts and Title Changes
Lowe’s CEO Marvin Ellison may or may not have had something to do with a total restructuring of Lowe’s Asset Protection department, but it now looks more like The Home Depot department of his past.

This past week, all in-store Loss Prevention Specialists, and all LP Managers in store's risk levels 1-4 were eliminated. Risk Levels 5-6 (urban metro high crime) LPMs remain in place. Also a new Senior Asset Protection Manager position was created to cover 3-6 stores within a district. Many of the former Market Loss Prevention & Ops managers have been re-titled to District AP & Ops managers.

The changes impacted roughly 1,300 individuals.


Lowe’s to hire for 65,000 positions, even while cutting other jobs
Mooresville-based Lowe’s Cos. Inc. says it will hire 65,000 seasonal and permanent employees this year, including the first 500 of a planned 2,000 IT employees.

The company also says it will cut some jobs as it eliminates services such as project specialists for interior home jobs. Lowe’s didn’t say how many jobs would be eliminated.

The hiring includes 50,000 seasonal jobs for its spring season, the busiest time for Lowe’s and other home-improvement retailers. The company will also hire 10,000 for permanent jobs around its 2,240 stores to create a “merchandising service team” to manage its store inventory. The team will also carry out resets of merchandise in the stores where products are replaced on the shelves. Another 6,000 full-time assistant store managers and department supervisors will be added to lead store staffs. bizjournals.com

ADT Unveils New Command and Control Security System at CES 2019, Continuing Commitment to Provide “Real Protection” to Consumers
ADT Inc., a leading provider of monitored security and interactive home and business automation solutions in the United States and Canada, today announced the unveiling of its newly redesigned smart home security system – the ADT Command Panel & Control Platform (ADT Command) – as well as a suite of smart security and home automation products at the Consumer Electronic Show (CES). This year’s theme, “Real Protection,” will highlight the products ADT offers to ensure customer safety from any location.

ADT Command is a dynamic and innovative wireless panel with numerous smart home capabilities, including seamless set up and control with the ADT Control app, that allows customers to protect and automate their homes from anywhere at any time. globenewswire.com

   Read more in today's Vendor Spotlight column below.


U.S. Retail Industry, Jobs, & State Economies Impacted by $369 Billion in Returns
Return Fraud & Abuse Cost American Workers Nearly 800,000 Jobs in 2018
Fraud Cost States Between $1.1 and $1.5 Billion in Lost Sales Tax


Appriss Retail, the industry leader in retail performance improvement solutions, has released an analysis of the cost and ramifications of U. S. consumer merchandise returns on retailers, jobs, and state economies. The “2018 Consumer Returns in the Retail Industry” report, which analyzes results from the National Retail Federation’s 2018 Organized Retail Crime survey, states that overall value of returned merchandise in the United States during the past year was almost $369 billion. This cost does not include the overhead a retailer incurs when receiving, sorting, and repackaging useable goods for resale. In addition, $18 billion to $24 billion of that sum were fraudulent returns.

Return rates vary greatly by retail vertical; for example, drug stores/pharmacies showed a 2.14 percent blended return rate while auto parts retailers had a rate of 22.58 percent. Most verticals are within two or three percentage points of the National Retail Federation’s published median of a 10 percent return rate. The report contains the blended return rate for 10 retail verticals.

Other highlights from the report include:

● 38 percent of retailers report an increase in online purchases returned to brick-and-mortar stores.

● In 2018, return fraud and abuse cost American workers between 607,400 and 789,600 jobs. In addition, return fraud and abuse cost states between $1.1 billion and $1.5 billion in lost sales tax. (A state-by-state breakdown is included in the report.)

For every $100.00 in returns, retailers lost $5.00 to return fraud throughout the year. At the holidays, that amount was estimated to increase to $6.50. apprissretail.com 

   The full report is available for download here.

Sapphire Risk Advisory Group recognized as Top Cannabis Ancillary Business
Sapphire Risk Advisory Group has been named one of the Top Cannabis Ancillary Businesses for 2018 and one of only five security businesses recognized on the list.

For over 5 years, Sapphire Risk has been providing cannabis security consulting in more than 20 states and Canada. In 2019, they plan to also provide security consulting services to Hemp and CBD business owners. cannabisbusinessexecutive.com

Congrats and thank you to Tony Gallo, Managing Partner at Sapphire, for this article submission.

U.S. C-Store Industry Unites to Combat Trafficking
January is Human Trafficking Awareness Month

Three leading convenience retailing media groups, Convenience Store Decisions, Convenience Store News and CSP, have teamed up with NACS to help combat human trafficking during Human Trafficking Awareness Month (this month in January).

The convenience and fuel retailing industry works with groups that are active in serving as neighborhood watch groups, including the U.S. Department of Homeland Security’s Blue Campaign, the National Safe Place Network and In Our Backyard’s Convenience Stores Against Trafficking (CSAT) program.

NACS and 87 convenience store chains and other industry-related groups are utilizing In Our Backyard’s CSAT program, the group’s most successful outreach activity that has trained more than 13,000 convenience stores on how to respond appropriately and safely to incidents of human trafficking. convenience.org

French Protests Reboot Over the Weekend
The yellow vest antigovernment movement gained momentum again during the post-holiday season, with the number of demonstrators rebounding and violent incidents on the uptick Saturday, including an attack on a government ministry building and the assaults of police officers in Paris.

In what’s been called “Act VIII” of the movement, more than 3,000 people demonstrated in the French capital on Saturday. Overall in France, the turnout was 50,000, versus 29,000 on Dec. 29 and more than 250,000 on Nov. 17.

The demonstrations that began two months ago as a protest over gas taxes snarled holiday shopping, denting retailers’ revenues in the run-up to Christmas. If ongoing, they will continue to dampen consumer sentiment during the official sales period, which kicks off in most of the nation on Wednesday.

On Saturday, the tony Avenue des Champs-Élysées, lined with stores such as Louis Vuitton, Cartier and Sephora, was closed for hours, as was the bridge leading to the National Assembly, among other locations. Over the past two months, protesters vandalized storefronts, looted shops and defaced national monuments. wwd.com

Top 5 Security Trends That Will Continue in 2019
Here are five trends observed across the security industry in 2018 and expected to remain strong in 2019:

1. Embracing automation. With the growing popularity of Security Orchestration, Automation and Response (SOAR), automation is starting to take hold and will continue to expand into other areas of security operations. Look for automation and orchestration to be incorporated into tools to help reduce mean time to detection (MTTD) by bringing threat intelligence together, translating it into a usable format and proactively pushing data instead of requiring it to be polled.

2. Securing data in the public cloud. With the growing number of organizations moving to the public cloud, how to transition securely will remain top of mind. Those that are successful will recognize that security is a partnership. The cloud provider is typically responsible for security of the cloud and you are responsible for the security in the cloud.

3. Security is a people problem. People unwittingly provide cybercriminals with a gold mine of information. Organizations must continually look for ways to compensate for insider negligence to mitigate the risk of insider threats. Start by managing your data classification so that you can implement consistent access privilege management.

4. Data privacy spurs business growth. Organizations that approach data privacy as an opportunity for business success and innovation will position themselves to thrive in the global, digital economy. This requires we shift from the preconceived notion of privacy as encryption and the secreting away or nonuse of data and drive toward data curation.

5. Customer experience as a key driver of success. Customer experience will continue to take hold in the security industry and become an imperative. That’s because improved security leads to improved customer experience and vice versa. securityweek.com

Amazon’s cashierless Go stores could be a $4 billion business by 2021
Amazon’s new cashless, cashierless stores — which allow customers to just grab items off shelves and automatically get charged upon exiting, thanks to a bevy of sensors and cameras — bring in about 50 percent more revenue on average than typical convenience stores, according to new estimates from RBC Capital Markets analysts.

Using their own purchases at Go stores as data points, RBC analysts estimated that the typical order size at the new futuristic shops is around $10. The analysts also counted the number of visitors to an Amazon Go — an average of 550 a day — which would mean the average Go store generates an estimated $1.5 million in revenue a year excluding days when current Amazon Go stores are closed.

Amazon has considered a plan to open as many as 3,000 Amazon Go stores by 2021, according to a Bloomberg report, meaning the futuristic shops could generate in the ballpark of $4.5 billion in sales a year if the company follows that aggressive store rollout plan and if new-store sales are similar to current RBC estimates. recode.net

Microsoft and Kroger are taking on Amazon with a futuristic grocery store pilot
The two outfitted Kroger locations, in Monroe, Ohio and Redmond, Wash., will feature digital shelving displays with real-time price updates and product information. The displays will also feature digital advertisements personalized to the individual shopper. The pilot is reminiscent of Amazon’s new age shopping software. cnbc.com


Sears may liquidate after Lampert’s $4.4B bid deemed insufficient
Sears Holdings Corp. is preparing for the potential that this year will be its last. The storied retailer started laying the groundwork for a liquidation after Chairman Eddie Lampert’s bid to buy several hundred stores out of bankruptcy fell short of bankers’ qualifications, people with knowledge of the matter said.

Sears representatives summoned liquidation firms and other advisers to emergency meetings on Friday after rejecting Lampert’s $4.4 billion bid to buy and operate Sears stores, said the people, who asked not to be identified because the discussions were private. Sears would now focus on preparing for liquidation sales to begin as early as mid-month, they said. yahoo.com

Manhattan Retail Battle Heats Up As Saks Closes Store Downtown
Luxury retail company Saks Fifth Avenue is closing a two-year-old location at Manhattan’s Brookfield Place, a move that spotlights the intensifying competition from other high-end retailers for physical space amid shoppers’ exodus to online shopping.

Bloomberg reported that the Saks women’s store was shuttering, as Nordstrom and Neiman Marcus all announced they were opening Manhattan locations this year, moving into territory traditionally controlled by the likes of Bergdorf Goodman, Macy’s and Bloomingdale’s. bloomberg.com

Footfall Worries US Retail Despite Strong Holiday Season
Despite a record-breaking holiday season for retailers in 2018, the strength of the industry’s recovery is being called into question as data emerges that shows declining traffic in stores and a slowdown in the rental growth at malls. pymnts.com

New Year, New Batch of Regulations Across the U.S.
The stroke of midnight on Jan. 1 ushered in a new year, but it also brought with it myriad of new rules that affect the convenience store industry. The changes touch all corners of an operator's business — from foodservice to tobacco to the ever-growing wage battle. Here is a roundup of some of the changes compiled by Convenience Store News: csnews.com

Starbucks CEO Cancels Plans to Create 1,000 High-End Coffee Shops

David's Bridal Chapter 11 plan approved

Charlotte Russe mulls sale, bankruptcy

Starboard urges Dollar Tree to unload Family Dollar

C-store sales end year on a high note, set tone for Q1 2019


American Express - Director, Global Security Operations Center job reposted

Staples Canada - Director, Loss Prevention and Safety job has been removed


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Spotlight on ADT/Protection 1
 

ADT Unveils New Command and Control Security System at CES 2019, Continuing Commitment to Provide “Real Protection” to Consumers

ADT Video Doorbell, ADT Voice Control Integrations with Amazon Alexa and Google Home, ADT Go and ADT’s Interactive Crime Map Also Featured

LAS VEGAS, January 7, 2019 – ADT Inc., a leading provider of monitored security and interactive home and business automation solutions in the United States and Canada, today announced the unveiling of its newly redesigned smart home security system – the ADT Command Panel & Control Platform (ADT Command) – as well as a suite of smart security and home automation products at the Consumer Electronic Show (CES). This year’s theme, “Real Protection,” will highlight the products ADT offers to ensure customer safety from any location.

ADT Command is a dynamic and innovative wireless panel with numerous smart home capabilities, including seamless set up and control with the ADT Control app, that allows customers to protect and automate their homes from anywhere at any time.

“As home automation continues to evolve and become more accessible, we know our growing community of 3 million smart home customers want and expect a security solution that is fully integrated with the latest technology innovations,” said Don Young, ADT Chief Information Officer & Executive Vice President, Field Operations. “With ADT Command & Control, consumers get best-in-class monitoring service from the largest security network, combined with the most cutting-edge technology. The Control platform supports over 250 devices, ranging from carbon monoxide detectors to smart light bulbs, providing custom-fit solutions that provide customers with real protection.”

ADT Command customers receive ADT’s monitoring and emergency response, backed by 4,000 monitoring professionals across 10 monitoring centers, providing 24/7 protection, 365 days a year. Key features include:

  • Smart Security: Know who is arriving home and when, with the 7-inch wireless, touchscreen Command panel that snaps a photo when the system is disarmed using its built-in camera. By creating dynamic scenes and rules, your smart home devices work in harmony to keep your family safe. For example, in case of a fire, the system can be connected to the thermostat, lights and doors, making it easier and safer for everyone to get outside.

  • Enhanced Safety: Keep your home connected 24/7 with the panel’s battery backup with dual path Broadband and LTE cellular communications. ADT Command features two-way encryption RF sensor technology to help reduce the potential for hacking. For increased control of your home, unique user codes and permission settings can grant access to users only on the days and times you specify.

  • Technologically Advanced: The app’s geofencing technology generates helpful automations and alerts to trigger events, with reminders such as arming the security system when you leave the house. With voice control technology, you can easily control your system simply with your voice.

  • Control at your Fingertips, Anytime and Anywhere: Use the Control app to carry out preset automations when you leave or arrive home, allowing you to remotely arm or disarm your system. No matter where you are, you can rest easy knowing your doors are locked, your lights are on or off and your home is secured. You can even watch live video and images from your mobile phone, tablet or smartwatch, so you can stay connected to your home no matter where your travels take you.

Read the full press release here.





Social Media Exposure Can Exacerbate the Negative Impact of a Data Breach
Increased social media exposure can adversely affects the share price of firms who’ve experienced a data breach. According to the study, Social media and stock price reaction to data breach announcements, conducted by Dublin City University (DCU) researchers, social media exposure can exacerbate the negative impact of data breach announcements and increase the cost of these breaches, with an average additional decrease in stock price of 1.2%. The study primarily focused on Twitter, and it looked at 87 individual breaches across 73 publicly listed US companies that occurred over a four-year period.

The effect is even more pronounced when a firm discloses a breach via their Twitter account (an additional decrease of 5.2% in stock price), increases their number of tweets over the event period, and has a large following on Twitter, the study said.

According to the study, "A company crisis like a data breach is likely generate large volumes of interactions with the public. In this context, keeping control over the information flow may be challenging and at the same time paramount.

If such control is not maintained, the reputation damage may be more pronounced due to the spreading of misinformation around the breach event." securitymagazine.com

How Well Are You Protecting Your Brand from Digital Risk?
The Internet has become an essential tool for companies to grow their business, but it also poses digital risks to your brand reputation and integrity through the following key ways:

Online brand and social media abuse: Bad actors can spoof social media profiles of your company or brands, as well as take advantage of employee activity such as oversharing information about your brand or organization on social media. Spoofed profiles may look so legitimate that even some employees cannot determine if they are real or not. Such profiles can easily dupe individuals to purchase counterfeit products and input credit card data and credentials.

Malicious web domains: Cyber criminals will register and use web domains extremely similar to your actual domain names. Using techniques like typosquatting where an “m” is replaced with an “rn” in a URL, or domain squatting where shoestore.com becomes shoestore.io, it is easy to miss the distinction.

Fraudulent mobile applications: Threat actors will take advantage of out-of-date mobile applications that you no longer maintain or will even create one for you that passes for a legitimate application. Malicious apps that impersonate brands may use spyware to steal information from users, ranging from banking information to login credentials.

Each of these methods are used to trick customers and employees to unknowingly hand over valuable data. This data is then used for profit by the attackers or sold online for others to do what they will. securityweek.com

Zippy’s settles $725K class-action suit with customers impacted by data breach
Multiple retailers, restaurants hit by same international hacking group

Zippy's Restaurants announced it has settled a class-action claim with customers affected by the data security incident that was discovered in March 2018. FCH Enterprise Inc. has agreed to pay about $725,000 in claims.

Customers who used credit and debit cards at Zippy's Restaurants, Napoleon’s Bakery, Kahala Sushi and Pearl City Sushi between November 23, 2017 and March 29, 2018, may be affected.

An FBI investigation revealed that the
hack was executed by FIN7, a sophisticated international criminal group responsible for a number of data breaches involving national restaurant and retail companies. khon2.com

Data breaches affected more than a billion people in 2018
More than one billion people were affected by the loss of personal data through 13 data breaches at 11 different companies in the past year, according to personal virtual private network service provider NordVPN.

The biggest breach of the year exposed the data of half a billion customers of the Marriott hotel group’s Starwood properties, including the St Regis, Westin, Sheraton, Aloft, Le Meridien, Four Points and W Hotel brands. computerweekly.com

New Segway robot joins autonomous delivery race

Will PepsiCo’s robots replace the pizza delivery guy on college campuses?


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Top 5 LPNN Videos of 2018
#2 Most Watched

Technology: Redefining Loss Prevention

The Future of LP/AP

Mike Lamb, VP of AP, Kroger
Mark Stinde, VP of AP, 7-Eleven
Kevin Colman, Group VP of AP, Macy's

With retail rolling out a multitude of new technologies faster than ever before, how are the core LP/AP executives in the store and at corporate being impacted? How involved are we in these rollouts on the front end? And on the back end, does it change the essence of LP’s training, awareness, and investigative abilities?

With e-commerce fraud growing and a number of LP/AP executives now managing those processes, we now have a slight, invisible merging of IT Security and Loss Prevention that is being talked about. How far will this evolve?

In this roundtable discussion, three industry leaders share their perspectives on how technology is impacting LP’s role now and in the future.

Episode Sponsored By


See our 'Live in Dallas' Top 5 and 'Live in NYC' Top 5 videos here.





e-commerce
Sponsored by The Zellman Group

Online Advertisers Embrace Blockchain to Fight Fraud
IBM Corp., Toyota Corp., and a growing number of startups are using blockchains to try to crack down on online advertising fraud.

The complexity of online advertising and the struggle to track ad spending has allowed fraudsters to avoid being caught, attorneys told Bloomberg Law. But blockchain technology can uncover ad performance discrepancies and let advertisers and publishers know how many clicks an ad is really getting, the attorneys said.

Digital advertising is increasingly dominating the ad industry. Online advertising will account for 51.8 percent of total global advertising spending in 2020, up from 45.5 percent in 2018, Bloomberg Intelligence data show.

Ad fraud is a “big deal” for the digital media ecosystem, Bloomberg Intelligence analyst Paul Sweeney said. Fraudulent activity could cost advertisers $44 billion globally in 2022, up from $18.7 billion in 2018, according to Juniper Research, a digital market research firm.

Blockchain promises to help remedy the problem by making the advertising ecosystem more transparent, attorneys say. The technology allows users to see and verify transactions on an unchangeable, decentralized digital record. It allows participants in an advertising supply chain to track each transaction and identify and resolve disparities in the data. bloomberglaw.com

The 'Amazon Effect'
How Ecommerce Will Change in 2019 and Beyond

So, what is the Amazon Effect? The meaning of the phrase can vary depending on the industry being cited, but it generally refers to the difficulty many stores -- particularly brick-and-mortar outlets -- face when they compete with Amazon. The online retailer's vast selection, fast shipping, free returns, low prices and "Prime" subscription service all serve to create high customer expectations for any retailer hoping to compete.

Does that mean Amazon is obliterating the competition? Studies show that Amazon’s success has led to some business closures, but many companies, in fact, have tackled the Amazon effect creatively and effectively to compete for customers and hold their ground. In short, the Amazon Effect is just another reason the retail environment is always in flux.

With that in mind, here are my predictions for how the ecommerce scene will evolve in 2019:

The “last mile” logistics race will grow more competitive.
Ecommerce providers have been under ever-increasing pressure to match Amazon’s speed and efficiency, and there is no evidence consumer expectations are easing; a 2018 study found that 43 percent of consumers surveyed expected “much faster” delivery times that same year, a sharp increase from 2017.

To meet this consumer expectation, expect more ecommerce companies to turn to courier software to match or exceed Amazon’s delivery performance in 2019.

The “mobile-first” switch will finally happen.
Ecommerce providers have had to think about mobile-users for a while now, but 2019 may be the year mobile applications become a priority over desktop-user interfaces.

Mobile was already a high priority, but by this year's holiday season 11 months hence, we could see it becoming priority number one, as the share of ecommerce visits commanded by desktop sites continues to shrink.

AI and ecommerce will grow even closer.
Amazon has never been one to rest on its laurels, so one of the significant avenues of expansion it's explored over the past few years has been artificial intelligence and its application, machine learning.

Fortunately, other ecommerce retailers can also unlock AI tools; Towards Data Science lists “shoestring” AI options such as simple chatbots to provide customer support and AI-based marketing strategies. In 2019, expect to see even more AI deployment at Amazon and other companies.

The online grocery battle will continue.
One of the biggest ecommerce stories of 2017 had a lot to do with brick-and-mortar locations -- namely, Amazon’s $13.7 billion purchase of Whole Foods.

One study showed that households which used online grocery delivery based on a nearby physical location spent about $200 per month, while the average Amazon grocery shopper spent $74 per month. That was certainly disheartening news for Amazon, but for the rest of the grocery and ecommerce world, the takeaway is clear: The war for the immensely valuable online grocery market continues. entrepreneur.com

Amazon steps up furniture shopping with VR

Overstock will pay part of its Ohio state taxes in bitcoin

Whole Foods serving up online dietary info
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent




ORC News
Sponsored by Auror
 

Tri-Cities, WA: Four Europeans arrested in connection with card skimming ring
Dozens of Tri-Citians were the victim of a highly sophisticated credit card scam that ended with the arrests of four Eastern Europeans. Police say the alleged thieves weren’t caught until they had already siphoned $17,000 from accounts just after Christmas. And there may be dozens more unknowing victims throughout Eastern Washington since police confiscated at least 268 gift cards, each one loaded with a separate account number, name and PIN number. The scheme came to light after the Richland Police Department received fraud complaints from about 20 people on Dec. 28 and 29. The suspects may have used a skimming device attached to an ATM, gas pump or a card reader in a store to record legitimate transactions. tri-cityherald.com


Oceanside, CA: $2K of Tools, Plants Stolen from Home Depot
Officers got the call of the alleged theft at around 9:15 a.m. Sunday for the home improvement store on Mission Avenue. OPD described the suspects as three men. nbcsandiego.com

Eldersburg, MD: Woman arrested for felony theft over $1800 at Walgreens
Maryland State Police say that a woman has been arrested and charged with taking over $1800 worth of fragrances from a Walgreens in Eldersburg, last July. According to authorities, on July 1, troopers responded to the Walgreens on Liberty Road in Eldersburg, for a theft. The manager of the store told troopers that someone broke into three display cases containing men's and women's fragrances earlier in the day. In late December, the Westminster Barrack learned that a positive identification of one suspect had been made from the fingerprints. foxbaltimore.com

Huntsville, AL: Four Rolex Smash & Grab thieves arrested outside of Atlanta
The robbery began at the Loring & Co. jewelry store at approximately 4:29 p.m., police said. The store closes at 5 p.m. The men were all wearing masks and gloves, police said. Two had handguns and one had a hammer. The gang disarmed the armed security guard and used the hammer to smash the glass display case housing the Rolexes. al.com

Rehoboth Beach, DE: Bayside Outlet shoplifters busted
Delaware State Police have arrested two suspects in connection with multiple shopliftings in Rehoboth Beach. On Friday, January 4, at 11:30 a.m., troopers were dispatched to the Nike outlet in Bayside Outlet for a shoplifting complaint in which the suspects had fled the scene. Donald L. Dailey Jr. and Ashley N. Cannon both had active warrants for shoplifting. Dailey and Cannon were taken into custody without incident. Cannon was found in possession of drug paraphernalia and search of the vehicle revealed stolen merchandise. According to police, the suspects had also shoplifted from multiple other businesses since December, including Tommy Hilfiger, Marshalls, Nike and Adidas. Both were charged with felony organized retail theft. doverpost.com

Groveport, OH: Amazon Employee charged with $2,700 theft of merchandise

Brookfield, WI: Police looking for two suspects who stole vacuum and hoverboard from Target
 


Retail Crime News
Sponsored by Security Resources
 

Shootings & Deaths

Detroit, MI: Father of 5 gunned down in liquor store parking lot on Detroit's east side
The 36-year-old victim was a regular customer at the Bottoms Up Liquor Store and was just there to buy lotto tickets. There were several bullet holes on the door and police tape outside store on Eight Mile Road on Friday morning, signs of a shooting that happened on Thursday night. clickondetroit.com

Santa Clara, CA; Police kill man shooting gun inside gas station store
Santa Clara Police say a 55-year-old man was shooting his gun "indiscriminately" in the parking lot and store Saturday morning. Captain Wahid Kazem says responding officers heard the gunshots, entered the store and shot the suspect, who died at the scene. No one else was injured. Investigators say that prior to the shooting, the man had set a fire inside the Cupertino gas station convenience store cashier kiosk where he worked. wowt.com

St. Croix, USVI: Jewelry Store Owner killed in ambush Robbery
According to police sources, 49-year-old Kailash Banani had left his store ( Panache Jewellers) and was headed home, when his vehicle was bumped from the back by another vehicle. Mr Banani then stopped his vehicle, stepped out of it, and was suddenly ambushed by unknown assailants, apparently demanding money. Mr Banani, a well-known businessman on St. Croix with two young children as well as a wife, was shot multiple times. virginislandsnewsonline.com

Goodyear, AZ: Police searching for suspects in Saturday night's Walmart shooting
Goodyear police are searching for suspects in a Saturday-night shooting near a Walmart on Estrella Parkway. One man suffered a minor injury when he and his friends were in a vehicle and were approached by another vehicle from which two subjects emerged and began shooting, according to police. The victim attempted to drive away but was shot, according to police, who found him parked nearby. azcentral.com

Fort Worth, TX: Gunman at large after shooting in Metro PCS parking lot
A man was seriously wounded Sunday evening when a gunman fired at least 20 rounds outside a Metro CPS store in southeast Fort Worth, officials say. The gunman opened fire about 8:15 p.m. in the 5400 block of east Berry Street. The victim was shot in the upper leg and is recovering at John Peter Smith Hospital. dallasnews.com

Randolph, NC: Father arrested after 5-year-old shot himself in the face at Wendy’s drive-thru
Charges have been filed against the father of a 5-year-old who shot himself in the face in a Wendy's parking lot over the weekend. The incident happened in Randleman on Sunday. Jayden, of Kernersville, is still listed in critical condition. Police say the child, who was sitting in the backseat, unlatched himself from his booster seat and grabbed a gun that was in a seat pocket. cbs17.com


Robberies, Incidents & Thefts

Kansas City, KS: Gun thefts at metro Cabela’s and Bass Pro has officials concerned about future crimes
Two gun store robberies in three days has law enforcement officials questioning if there is another gang knocking off gun shops. Police are searching for three suspects who robbed the Cabela's in KCK on Friday. The guns that were stolen at Cabela’s were secured on the floor displays but not locked in a vault. Although the three suspects were inside for a short amount of time, they got away with what officials are describing as several guns. fox4kc.com

Atlanta, GA: Shots fired at Armored Truck during botched robbery attempt at Greenbriar Mall
No one was injured when the two allegedly shot at a driver and a security guard working to service an ATM at Greenbriar Mall. According to Atlanta Police, the security guard was able to return fire. The guard, who is employed with Loomis, told police they were approached by someone in a black sedan around 8 a.m. The guard said he informed the driver of the sedan the ATM was temporarily down. “At that time a male exited the vehicle with a rifle and started to fire at the victim,” Atlanta police spokeswoman Officer Lisa Bender said in a statement. “The victim stated that he was able to retreat to a position behind the armored vehicle and returned fire towards the suspects.” ajc.com

Denver, CO: 'Apple Dumpling Gang' Members Arrested After Multiple Robberies
Two members of a crew of youthful alleged armed robbers were charged in connection with robberies in Denver area cellphone shops, pawn shops and a Pueblo drive-by shooting, the Denver District Attorney's Office said. Dubbed "The Apple Dumpling Gang," because they allegedly favored iPhones in armed robberies of cellphone stores, the duo were sought by the U.S. Department and the Bureau of Alcohol, Tobacco, Firearms after a daytime October armed robbery at a Littleton Pawn shop where the duo allegedly stole 21 guns. patch.com

San Antonio, TX: Macy’s Shoplifter pulls a gun at North Star Mall
Officers responded to North Side mall sometime about 6 p.m. after security guards at Macy's observed two individuals they suspected of shoplifting, according to police. One of the individuals was apprehended by store security and handcuffed. The second individual then pulled a gun. SAPD Cheif Manus said security guards backed off after the gun was pulled. The individuals then ran from the store - one of them in handcuffs - and currently are at large. "No one was injured. No shots fired," McManus said. mysanantonio.com

San Antonio, TX: San Antonio police respond after man pulls out firearm in mall
The San Antonio Police Department is looking for two suspected shoplifters from North Star Mall. Police and fire officials responded to the mall for reports of an active shooter, but police said no shots were ever fired. According to Police Chief William McManus, store security was watching two people they suspected were shoplifting. Security detained one of the suspects when the other pulled out a gun causing everyone to back away. mysanantonio.com

Phoenix, AZ: Police offering up to $1,000 for information on Circle K Armed Robbery


Sentencings


 


Robberies and Burglaries
Sponsored by
Scarsdale Security Systems

AT&T - Smithfield, NC – Armed Robbery
Best Buy- Houston, TX - Burglary
C-Store – Boston, MA – Armed Robbery
C-Store – Manchester, NH – Armed Robbery
C-Store – Oceanside, CA – Armed Robbery
C-Store – Lackawanna County, PA – Burglary
C-Store – Greensboro, NC – Robbery/ Assault
C-Store – Chico, CA – Armed Robbery
C-Store – San Juan, TX – Robbery
Cabela’s – Kansas City, KS – Burglary
Family Dollar – Girard, OH – Robbery
Gas Station – Conroe, TX – Burglary
Gas Station – Rockford, IL – Armed Robbery
Gas Station – Fredericksburg, VA – Armed Robbery
Hardware – Lexington County, SC – Robbery
Liquor Store – Tampa, FL – Armed Robbery
Jewelry – Vernon Hills, IL – Armed Robbery
Jewelry – Huntsville, AL – Armed Robbery
Jewelry – Tempe, AZ – Robbery
McDonald’s -Conroe, TX - Burglary
Metro PCS – Atlanta, GA – Burglary
Pawn Shop – Foley, AL – Burglary
Pawn Shop – Springfield, IL – Burglary
Restaurant – Youngstown, OH – Armed Robbery (Taco Bell)
Restaurant – Greensboro, NC – Armed Robbery (Dunkin Donuts)
Restaurant – Greensboro, NC – Armed Robbery ( Pizza Hut)
Restaurant – Roanoke County, VA – Robbery
Restaurant – Springfield, OH – Armed Robbery (Domino’s)
Rite Aid – Oakdale, CA – Armed Robbery
7-Eleven – Brick, NJ – Armed Robbery
7-Eleven – Lockport, NY – Robbery

 

Daily Totals:
23 robberies
8 burglaries
0 shootings
0 killings

 





Home of the Industry's Original
On the Move
 


Robert Allgood
named Regional Manager, Asset Protection West Coast for Guitar Center, Inc.

Christina Briggs
named Retail Asset Analytics and Insights Manager for CVS Health

Donald Lynch
named Global Investigations Manager for Gap Inc.

Dennis Shanley
named District AP and Operations Manager for Lowe's

Byron Mariani
named District AP Operations and Safety Manager for Lowe's

Amy Cross
named District AP Operations and Safety Manager for Lowe's

Paul Moore
named District AP Operations and Safety Manager for Lowe's

Jason Jones
named District AP Operations and Safety Manager for Lowe's

Clint Baker
named District AP Operations and Safety Manager for Lowe's

Tim McLean
named District AP Operations and Safety Manager - Hawaiian Islands for Lowe's
James Theisen named District AP Operations and Safety Manager for Lowe's

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JOB TITLE COMPANY CITY/STATE
     
Asset Control Manager BJ's Wholesale Club Hollywood, FL
Asset Control Manager BJ's Wholesale Club Miami, FL
Asset Control Manager BJ's Wholesale Club Homestead, FL
Security Supervisor Borsheims Fine Jewelry and Gifts Omaha, NE
LP Leader Dick's Sporting Goods Friendswood, TX
LP Coordinator I, Risk Management Discover Goodwill Colorado Springs, CO
AP Specialist HD Supply Roseville, CA
AP Specialist HD Supply Los Angeles, CA
AP Specialist Home Depot Tustin, CA
AP Specialist Home Depot Costa Mesa, CA
AP Specialist Home Depot Huntington Beach, CA
AP Specialist Home Depot Laguna Niguel, CA
AP Specialist Home Depot Mission Viejo, CA
AP Specialist Home Depot Lake Forest, CA
AP Specialist Home Depot Hollywood, FL
AP Manager Kmart Bishop, CA
AP Manager Kmart Auburn, ME
LP Supervisor Kohl's Newington, NH
LP Supervisor Kohl's Boise, ID
AP & Safety Manager Lowe's Kansas City, KS
AP & Safety Manager Lowe's St Louis, MO
District Director - Operations & AP Macy's Cincinnati, OH
AP Supervisor Macy's Logistics Columbus, OH
Senior LP Manager - LA/LA East Old Navy Culver City, CA
Business Analyst - Risk/LP and Safety Publix Lakeland, FL
AP District Leader Rite Aid Victorville, CA
AP ASM Walmart Demopolis, AL
AP ASM Walmart Talladega, AL
AP ASM Walmart Albuquerque, NM
AP ASM Walmart Raleigh, NC
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Productivity Tips for 2019: Six Ways to Supercharge, Save Yourself Time, Wake Up Earlier

Six Unexpected Ways To Help Supercharge Your Productivity
There are so many different tips on helping you boost your productivity, but how often do you actually use them? Here are six strategies you can use, that are actually fun, to boost your focus and productivity at the same time. Get some sun

Wake Up 9 Minutes Earlier to Improve Energy and Productivity
Morning routines. Some people have one, others just wing it. There are various reasons why having a morning routine can be beneficial, but it also helps you ensure a productive and happy day. It only takes 9 minutes

These 5 Productivity Hacks and Tools Can Save You a Bunch of Time in 2019
Maybe one of your New Year's goals is to save time and increase productivity during your time at work. Here are some great hacks and tools anyone can use to enhance productivity and manage your time. Limit tech usage

The Lazy Person's Guide To Being Productive
We've all been a procrastinator. It's hard sometimes to get to certain projects done, or catch up on those emails. If your New Year's goal is to kick this habit, here are some great techniques you can use to get things done on time. Do things as you get them





Tip of the Day
Sponsor
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A lot of articles talk about "How to impress your boss" and give you tips on how to accomplish this. But at the end of the day, it's all about supporting them, helping them reach their objectives and not trying to merely impress them. Impressing a person is great, but usually short lived. Supporting and helping them reach their goals requires a long-term effort that at times can truly test your resolve and stamina.

The thought has always been if your boss gets promoted, then you might as well -- as long as you are the one helping them get ahead.

Just a Thought,
Gus
Gus Downing

 

 

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