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Keith White, SVP
LP for Gap Inc., promoted to Executive Vice President and will now lead Loss
Prevention (LP) and Global Sustainability
Keith is an inspirational leader who truly embodies the Gap Inc. values. He has
a passion for the work Gap Inc. is doing with sustainability and is adept at
leading large global teams.
 At
the core of who Gap Inc. is as a company are their values. They believe in
access to opportunity and protecting and preserving the world in which we all
live and operate. As they continue to expand their work in those areas, and
their business needs they've separated Global Sustainability, Gap Foundation and
Government Affairs into three distinct functions. While they have separated
those functions to ensure they have a more dedicated focus in their respective
areas, there will still be a high level of cross-functional collaboration among
these groups in order to tell their larger values and sustainability story.
These changes are designed to provide Gap Foundation, Sustainability and
Government Affairs teams with more leadership, and more focus with their
individual missions.
Congratulations Keith in being named to lead this effort.
LPNN's Leadership &
Development Series
Keith White sits down with Gus Downing in May 2014
At the International Organization of Black Security Executives Conference at
Sears Holdings Corp. Office
An Inspiring, Insightful, and Philosophical Discussion
 In
a ground-breaking interview spanning a multitude of topics, Keith White, then
Senior Vice President of Loss Prevention for Gap Inc., sat down with LPNN's
Gus Downing
back in 2014 for a one-on-one discussion about his philosophies on leadership,
professional development and the state of retail Loss Prevention.
Keith recounts his managerial transition from single store - to regional - to
corporate - to an eventual directorship. He talks about the critical first six
months of a directorship - and his strategy involving team members, policies and
procedural changes. As one of the first LP executives to set up an ORC program,
Keith tells us what makes a successful one and how to react to the emerging
technological trends.
This highly informative interview offers a wealth of knowledge for the LP
professional at any stage of his or her career.
Watch the
full hour-long interview here.
Submit Your New Corporate Hires/Promotions or New Position |
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Staring Into the Auspicious Future of FaceID Technologies
The Surprising Global Forward March of Facial Recognition - Part 4
By Tony D'Onofrio, Global Retail Influencer
In this Part 4, we look at the growing list of emerging FaceID applications,
introduce defeating technologies, discuss privacy, and close the series with
insights on our digitally connected future. The genie on the potential
disruption and business opportunities of face recognition solutions is out of
the global bottle.
The Face of an Increasingly Digital World
●
More than one billion smartphones featuring facial recognition will ship by
2020. Apple and Samsung will lead the pack followed by multiple Chinese
manufacturers. 64% of all smartphone shipments in 2020 will include facial
recognition versus 5% in 2017.
 ●
USA Army researchers have developed an artificial intelligence and machine
learning technique that produces a visible face from a thermal image of a
person's face captured in low-light or nighttime conditions. Hiding in the dark
is not an option.
● Google was recently awarded a patent for 'Facial Recognition with Social Network
Aiding'. The invention envisions incorporating "information from social networks
- potentially including Facebook, Twitter, Gmail, online blogs, and more - to
help identify who people are."
● Walmart has patented technology that would capture shoppers' facial expressions
while in the checkout lines so that it could measure levels of dissatisfaction.
Read More Here
Acting U.S. AG Validates Violent Crime & Robbery
Spike Nationwide
Violent Crime up 7% Nationwide
New Memphis Crime Gun Strike Force
When President Trump came into office, violent crime had risen sharply. After
two decades of historic decreases in crime, the trends had suddenly reversed.
 From
2014 to 2016, the violent crime rate went up by nearly seven percent
nationwide. Robberies went up. Assaults went up by over 8 percent. Rape
went up by nearly 13 percent. Murder went up by 21 percent. Here in
Memphis murder went up by 40 percent.
Unfortunately, violent crime in Memphis went up by another 10 percent in 2017.
Last year the murder rate, the assault rate, and the robbery rate in Memphis
were each five times the national average.
Obviously these are deeply concerning trends-and we've got to stop them. We've
got to get back on track. We've got to get back to reducing crime like we did
for 20 years, including over my five years as a United States Attorney.
There has also been a dramatic increase in thefts from gun stores. I'm told that
in 2018 there has been about a 66 percent increase in burglaries and robberies
of gun stores.
Over the last few decades, the law enforcement community has developed new
technologies and new strategies that have made us better able than ever to take
these violent criminals off the streets.
Two months ago, we awarded $1.1 million for technology and for personnel to
operate an ATF Crime Gun Intelligence Center - or CGIC - here in Memphis. This
is a model that was pioneered in recent years in Denver. Now we're bringing it
to Memphis.
CGICs help reduce violent crime by using forensic science and data analysis to
identify, investigate, and prosecute shooters and their sources for the guns
they use for crime. Relying on intelligence from NIBIN, crime gun tracing, and
good old fashioned police work, CGICs provide law enforcement leads in real time
to identify serial shooters, disrupt criminal activity, and prevent future gun
violence.
Today I am announcing a new Memphis Crime Gun Strike Force, led by the ATF.
The Strike Force will initially be composed of highly experienced ATF agents and
officers from the Memphis Police Department. To launch the Strike Force, ATF is
realigning five agents and one senior supervisor. Over the long-term, we plan to
add more ATF agents and expand participation to additional law enforcement
partners.
The Strike Force will allow us to increase the focus of our investigations on
those actively engaged in gun violence-the "trigger-pullers" and gun traffickers
who supply them. That will enhance our capacity to investigate the criminals and
organizations who operate across districts and state borders. The Strike Force
will work closely with this office and Shelby County District Attorney Amy Weirich to ensure violent firearm offenders are identified, investigated and
prosecuted.
justice.gov
Editor's Note: The DOJ is finally recognizing and responding to the
violent crime and robbery spikes we've all been facing and tracking for a
few years now. Strangely enough we haven't seen this type of support nor have we
seen any recognition of what the nations retailers have been dealing with since
the crack down on opioids four or five years ago. As the reports continued to
show decreases which made it impossible to truly solicit resources.
This is the type of information the senior management teams of retailers
across North America need to see this press released itself. Because they
haven't been hearing it or seeing it other than in their own companies. As a
number of times we've heard how the data hasn't been validating our claims and
this press release does.
Should "Made in China" Be Seen as a Negative in
Video Surveillance Marketplace?
In the case of "Made in China", the location of a manufacturer has become more
high-profile and possibly more urgent. The U.S. government recently banned the
use in government installations of video system components from two Chinese
manufacturers, presumably because of cybersecurity concerns.
-
Apart from politics, there are environmental issues, forced labor and/or
treatment of ethnic minorities to consider. I'm all for socially conscious
consumption, but it's a bit simplistic and even naïve to single out China.
Regarding the products themselves, there's clear evidence that products from
some Chinese companies suffer from cybersecurity vulnerabilities. Some
manufacturers' products may be more vulnerable than others - even maliciously so
- so not buying products made by those companies would make sense. Branding all
products from an entire country doesn't.
-
More than the source of origin, the discussion should be more broadly about
whether the vendor has the best interests of the customer at heart. Customers
need to choose security vendors that can be relied on, and that won't create a
breach in their network. They should ask the right questions when evaluating
manufacturers, and this is not only about ownership, business model,
partnerships or identified vulnerabilities. There needs to be a network of trust
between customers, manufacturers, integrators and consultants.
-
Being made in China, by itself, should not be a cause of concern, but it is
important to hold all manufacturers accountable by insisting that they maintain
a level of resiliency and quality that safeguards against intrusions and
exploits. It is also important that all manufacturers strive for a new level of
transparency and responsiveness with their cybersecurity policies, fixes, and
design implementations.
Made in China" has become a high-profile concern in the physical security market
of late, driven largely by the U.S. government ban on use of video surveillance
products manufactured by two Chinese companies. Our Expert Panelists point out
that the broader issue of "Made in China" is a complex one, including political,
environmental and human rights considerations, and especially cybersecurity.
Even so, Chinese-made goods tend to offer good value at a lower price. It
remains to be seen what the long-range impact of current controversies will be
on the global demand for Chinese goods in the physical security market.
securityinformed.com
Update:
Rite Aid Warehouse Shooter Was Acute Schizophrenic -
But Still Bought a Gun
Girlfriend: Woman prone to violence before shooting at Rite Aid DC
Girlfriend & Roommate of Shooter Commits Suicide
The girlfriend of a woman who gunned down three co-workers at a Maryland
warehouse told investigators her companion was prone to violent outbursts, heard
voices in her head and had threatened her with a gun before September's rampage,
according to a police report obtained by The Associated Press. Snochia Moseley,
26, legally purchased the handgun she used to fatally shoot three people and
wound three others before killing herself at a Rite Aid drugstore distribution
center.
Maj. William Davis, of the Harford County Sheriff's Office, said that Moseley
had been diagnosed with acute schizophrenia. But when she filled out the
paperwork for buying a handgun, Moseley answered "no" to questions about
whether she had been diagnosed with a mental illness, Davis said.
Forrest killed herself several weeks after the warehouse shooting.
delawareonline.com
Visa's Counterfeit Fraud Declines, But Some Other EMV Measures Signal a
Conversion Lull
Counterfeit fraud losses continue to decline, according to Visa Inc.'s latest
report about the U.S. conversion to the EMV chip card standard. But Visa's EMV
dollar volume was lower in September than in June, and the number of merchants
that accept chip cards remained unchanged at 3.1 million.
Visa says card-present counterfeit fraud dollars for merchants that have
completed their chip card acceptance upgrades were down 82% in quarter ending
June 30 from levels they experienced in the September 2015 quarter, just before
the card networks' U.S. EMV liability shifts took effect. In the March 2018
quarter, counterfeit fraud was down 75% from September 2015.
digitaltransations.net
Retailers Re-Embrace Self-Checkout for a Quick Win
Retail store leaders are facing three huge asks: Squeeze more productivity from
the workforce, operationalize click and collect, and make shopping fast, fun and
friction-free. Oh, and of course, move fast. Many retailers are scoring a quick
win on all three by adding or expanding self-checkout, considered an easy way to
automate on the store floor to free up labor for click and collect and customer
assistance.
Mature users like grocers and discounters are expanding self-checkout to as many
as half of their checkout lanes at top performing locations, while
simultaneously introducing the concept at lower-volume stores. New verticals
including convenience, drug, dollar, department and even apparel are testing the
self-checkout waters; Urban Outfitters is expanding to additional
locations after a NYC pilot, for example, and Macy's is planning
phone-based self-checkout in 450 stores.
risnews.com
Are Millennials taking advantage of retailers' goodwill?
Twenty-four percent of Millennials have falsely reported an unpleasant
experience to a customer service department with the expectation of a receiving
a discount or coupon, according to a
survey from UJET.
The study's findings show that Millennials are more eager than Gen-Xers (14
percent) and Baby Boomers (two percent) "to take advantage of a retailer's
goodwill efforts to make up for a bad experience."
UJET said Millennials' readiness to punish businesses that deliver poor
experiences - whether through posting poor reviews or seeking discounts - points
to a need for real-time communications for customer support across channels.
retailwire.com
CEO: Future of retail may see consumers dealing directly with manufacturers
The future consumer will deal directly with a manufacturer, potentially leaving
out retailers, predicts Chen Xiaodong, CEO of Intime, an e-commerce platform run
by Alibaba.
"Before, the controlling rights belonged to the retailer, but in the future it
will shift to the manufacturer," Chen told CNBC's Arjun Kharpal. "The consumer
will still be there, the manufacturer will still be there, but we need to
consider who will be between these parties?"
A department store or a shopping mall will become a warehouse in the future,
Chen said.
cnbc.com
Educate Managers About Third-Party Harassment
Many managers aren't aware that their companies could be liable for
harassment when their customers and vendors harass the employees.
And worse-when this does occur, some managers try to squelch the third-party
harassment claims to avoid losing business.
"Unfortunately, you could find dozens, maybe hundreds, of cases where managers
get a complaint from an employee about customer or third-party potential
harassment, and the response is something along the lines of 'grin and bear it,'
" said Jennifer Betts, an attorney with Ogletree Deakins in Pittsburgh.
She recommended that all anti-discrimination training address how to head off
third-party harassment. "This [should be the case] even if the company isn't in
a business line where customers come into their workplace," she said, such as
organizations where primarily contractors or other third parties visit the site.
shrm.org
We Might be Nearing the End of all the Blood
Letting in Retail
When it all started actually back in 2009 with the great recession we saw some
retailers closing dozens of stores and a couple closed a hundred or so and a few
went out of business.
Then the temporary stay of execution for a time until the reality of the new
millennial consumer and Amazon got their wind and all hell broke loose.
Virtually everything changed with the ones deepest in it yelling it's an
apocalypse. While the true visionaries like Mat Shay at the NRF and others
saying it's not an apocalypse it's a market adjustment and the Omni word became
the driving force behind everything retail.
With a number of retailers responding, like Walmart buying Jet, and starting
their tech revolution.
Buying tech startups and opening innovation labs became the answer so many
needed to make up for lost time and decreasing traffic.
And now we have those retailers everyone knew were in trouble with heavy debt
and too many stores in malls that had seen better days, closing hundreds of
stores at a time and to use the Gap CEO's phrase, closing them aggressively.
Which brings us to the point that once all of these stores in this next round of
closures close, that'll last until next spring and summer, where will the
industry be?
After all, twenty retailers have declared bankruptcy since 2017 and this round
of closures pretty much sheds the industry to the point that we might be near
the phase of normalcy in retail. Where how you operate determines your survival
and not the changing consumer. That is only if we take Amazon and leave them out
of the conversation for the purposes of this article. Because that's the one gun
every retailer.
Just a thought
Gus Downing
More retailers go cashless to cut costs, theft as
holiday shopping ramps up
"I can't understand why (the cashless trend) is happening at all," says Craig
Shearman, spokesman for the National Retail Federation. He says the card
processing fees merchants pay are passed to consumers, costing the average
household several hundred dollars a year.
Cash is losing favor
The retailers are largely following shoppers' habits. Thirty percent of all
retail transactions are in cash, down from 40 percent in 2012, according to IHL
and the Federal Reserve.
Only about a quarter of Americans made all or most of their retail purchases
with cash in 2016, down from 36 percent five years earlier, a Gallup poll shows.
Millennials are especially cash averse. Twenty-one percent of those age 23 to 34
said they make most or all of their purchases with cash, down from 39 percent
five years earlier.
Why? Think about holding up a line of New Yorkers with cash exchanges during the
lunch hour rush. Tender Greens says ditching bills shaves in-store orders by
about 10 seconds. The cost of cash is also steep. Bills are constantly ferried
from tables to the register and many hands touch them, making accountability a
challenge if some go missing, according to an IHL report.
One Last Push & Then She's Gone
Sears Entertaining Offers From Liquidators as ESL, Cyrus Prepare Takeover Bid
Edward Lampert's ESL Investments and Cyrus Capital are preparing joint bid for
Sears that would allow bankrupt retailer to survive
Sears Holdings Corp. is considering offers from liquidators that would result
in the closure of all its stores while Chairman Edward Lampert and Cyrus
Capital Partners prepare a bid that would keep the bankrupt retailer in
business, according to people familiar with the matter.
Mr. Lampert, who believes a slimmed-down Sears can emerge from bankruptcy, and
Cyrus are expected to make an offer for roughly 500 of Sears's best-performing
stores, the people said.
Sears's major bank lenders had pushed for a closure of Sears's stores prior to
the company's mid-October bankruptcy filing.
wsj.com
Director, Ross Investigations & Safety Center - Ross Stores - Dublin, CA
The primary responsibility of the Loss Prevention Director, RISC is to manage
day to day operations of the Ross Investigative & Safety Center (RISC). The
Director, RISC is responsible for leading all internal/external investigative
efforts through the use of technology and other available resources (i.e.
exception reporting, store and corporate reporting, etc.) that are designed to
support both the RISC and Field Loss Prevention organization. The Director, RISC
works closely with partners in various pyramids within the company to help
deliver the company and LP mission.
rossstores.com
Director, Distribution Asset Protection - Dollar Tree - Chesapeake, VA
Oversight of Distribution Center Asset Protection Program for the enterprise.
Responsible for planning, implementation and maintenance of physical security
program for entire network. Support and counsel distribution management in the
design, development, and administration of programs relating to the protection
of company assets within distribution centers. Program will be coordinated with
DC Operations VPs.
sjobs.brassring.com
MedMen - Director of Safety job removed from
website
Greenburgh, NY: Family of Best Buy Shoplifter
Sues Police for $20M After Son Dies in Scuffle in Nov. 2017
Gymboree Buckling Under Debt Leftover From
Leverage Buyout By Bain Capital
National Landing in pictures: A walk through Amazon's new headquarters location
U.K. Job Ad: 'Rob our shop and we'll pay you £50 an hour'
Secret Service trials facial recognition system
around White House complex
NCR Announces Age Verification Facial Recognition
Technology "FastLane" tills To Be Used in UK Supermarkets
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COMING MONDAY IN THE DAILY
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Spotlight on Leadership: The Unsung Hero and "Best
Kept Secret" of the LP Industry
Professor Robert Hanson and Northern
Michigan University's Loss Prevention Management Program
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Here Come The TOP LPNN Videos of 2018
Who's Got the TOP One?
●
Week of Dec. 3: 'LIVE in Dallas' at NRF Protect
●
Week of Dec. 10: 'LIVE in NYC'
at NRF Big Show
●
Week of Dec. 17: LPRC Impact 2017
●
Starting Jan. 2: Top 5 of
2018 |
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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Oklahoma Sporting Goods store
manager charged with embezzling products that were later sold on eBay
A former sporting goods store manager was charged Thursday with felony
embezzlement, accused of stealing thousands of dollars of products and selling
them online.
Brandon Mace, 45, worked as an Academy Sports + Outdoors store manager until
this past summer when he was confronted by company officials with evidence that
he was allegedly behind the thefts and sales. Mace was charged in Oklahoma
County District Court Thursday with two counts of felony embezzlement.
Read more
For further information on PROACT, email inquiries to
PROACT@eBay.com. |
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Is Privacy Evolving? Experts Weigh In
 By
Jesse Davis West
Director of Content Marketing, FaceFirst Face Recognition Software
Earlier this year, Amazon unveiled a service called Amazon Key, in which
delivery people are given a key to enter customers' apartments without
the customer being at home. More recently, the service expanded to car
delivery. Is this a sign that we've entered a post-privacy era, or has
the definition of privacy merely changed?
To shed light on how privacy is evolving, I asked several technology and
privacy leaders their opinions. Here's what they had to say:
"We're currently in the midst of a massive shift in the way that we
interact with technology. With the end goal in mind being that
technology will help get us from point A to Z in all facets of our
lives, we are living in a time where humans still need to "fill in the
gaps" where technology hasn't yet been fully integrated. The Amazon Key
is a great example of this. It is not the end goal of Amazon to offer a
service allowing delivery people into their homes. Rather, Amazon is
merely using the human delivery drivers as the beta version of what they
have in mind for the future - end-to-end robotic delivery. By offering Amazon
Key early, Amazon kills two birds with one stone. First, they're able to offer a
better delivery service. They don't have to spend time sending out drivers to
recipients who weren't home and they don't have to pay to replace
stolen/misplaced packages. Second, they're preparing people for the future,
where this type of service will be normalized and taken over through means of a
robot and/or drone, rather than human. We've entered an era where the definition
of privacy has changed and will continue to change as technology catches up." -Dan Scalco, Owner, Digitalux
 "I wouldn't characterize it that way. I think it's more fair to look at
it in terms of value exchange. What kind of privacy are consumers
willing to give up, and what are they asking for in return in order to
give up their privacy? Consumers have always been willing to give up
their privacy, as long as they feel like they are getting something out
of the exchange. In the case of Amazon Key, with the rise of "porch
pirates" (people stealing boxes off of people's front porches), some consumers
are willing to give up the overall security of their home in order to continue
the convenience of having products delivered to their house. If porch piracy was
a non-issue, then I don't think people would be as interested in letting
delivery people open their front doors."
-Nikki Baird, Vice President of Retail Innovation, Aptos
Click here
to read more expert opinions.
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Dunkin' Donuts accounts may have been hacked in credential stuffing attack
Hackers targeted DD Perks customer rewards program
Dunkin', the company behind the Dunkin' Donuts franchise, has notified owners of
DD Perks rewards accounts that a hacker might have accessed their profiles and
personal data last month.
The company said it didn't suffer an actual breach of its backend systems
but only fell victim to an automated attack known in the cyber-security field as
a
credential stuffing attack.
"Third-parties who obtained DD Perks account holders' usernames and passwords
through other companies' or organizations' security breaches may have used this
information to log into certain DD Perks accounts if the account holders used
the same username and password for unrelated accounts," a Dunkin' Donuts
spokesperson told ZDNet today.
The company said it learned of the attack from one of its security vendors,
which, Dunkin' said "was successful in stopping most of these attempts."
zdnet.com
U.S. Congressman Says Internet Bill of Rights
Will Not Follow EU Model
Once Democrats take over the House in January, some members of the new majority
will make a foray into
rule-making for the internet.
Rep. Ro Khanna (D-Calif.), who developed 10 principles he dubbed the Internet
Bill of Rights, said he expects the House to pass an internet regulation bill in
the next two-year session. Whether it becomes law is an open question.
"I think my Internet Bill of Rights is more consistent with American
constitutional law and leaves more space for innovation," Khanna said in an
interview earlier this month.
Allowing for innovation is a key element of any proposed internet legislation,
Khanna said, if the U.S. is to maintain its status as the incubator of the
world's most successful technology companies.
"There's a reason Europe hasn't produced any great tech companies and really
hasn't led in technology," he said, citing regulations that are "overbroad and
overprescriptive," compared with the "more nuanced and better crafted" laws in
this country. "We need to make sure that any Internet Bill of Rights allows for
innovation and is also respectful of the First Amendment."
Legislative changes in the United States, which is home to the largest internet
companies, could have a profound effect on how enterprises can operate online.
A Silicon Valley Democrat, Khanna represents an important view, as his
party ascends to the majority in one chamber of Congress. But progress on
legislative has been slow, despite ample evidence that regulation is needed.
techtarget.com
Retailers Fix Software Flaws Quickly, Despite
Continued Code Quality Issues
Retail's State of Software Security Receives High Marks - Yet There's More to be
Done
The good news is
Veracode's State of Software Security Volume 9 (SOSS Vol. 9) found that
retail is faster than most industries - second only to healthcare - when it
comes to addressing common vulnerabilities found in software, thereby reducing
risk exposure. Through our flaw persistence analysis, or how long a flaw lingers
after first discovery, we found that the retail industry remediates a quarter of
its vulnerabilities in 14 days, and 50 percent of flaws in 64 days. Retail
outpaced the average fix speed at every interval across all industries, keeping
consistent with its urgency to close vulnerabilities.
However, two-thirds (66 percent) of applications retailers use are at risk from
information leakage attacks. This means that an application may reveal sensitive
data that an attacker can then use to exploit the
web application, its hosting
network, or the user. Retail reported the third-most information leakage
issues after technology and financial services. SOSS Vol. 9 also shows that the
retail industry has the highest number of code quality flaws when compared to
all other verticals at 65 percent. Code quality is the third most common
vulnerability category across the board, following information leakage and
cryptographic issues, suggesting that developing quality, secure code is an
industry-wide issue for the retail sector.
Secure Software Development Education and the Skills Gap
It is estimated
3.5 million cybersecurity jobs will go unfilled by the year 2020. Our
research
shows 76 percent of developers say that security and secure development
education is necessary - but not offered in current curriculums - so this hardly
comes as a surprise. The onus falls on organizations such as retailers to ensure
that their development teams are receiving the education necessary, and are
equipped with the
appropriate tooling, to make security a priority in the software
development process.
As the retail industry offers new ways to buy, pick up, and ship goods, it is
also increasing the threat landscape by producing a wider portfolio of web
applications. It will be critical for them to ensure their developers have what
they need to keep their systems and their customers' sensitive information safe
from potential cyber attacks.
securityboulevard.com
Who's the Weakest Link in Your Supply Chain?
Nearly 60% of organizations have suffered data breaches resulting from a
third party, as suppliers pose a growing risk to enterprise security.
Do you know how many third parties your organization works with?
 If not, you're not alone: Only 34% of companies have a comprehensive inventory
of all third party suppliers they work with, according to a survey of 1,038
professionals across multiple industries in the US and UK, according to the
recently released "Data Risk in the Third-Party Ecosystem" report conducted by
The Ponemon Institute and commissioned by Opus.
Third party breaches are significant and in the US at least, they are growing.
(This is the first year UK respondents were polled, so no earlier data exists
for comparison in that region). In the US, 61% of businesses have had a
third-party breach, up 5% from last year and 12% from 2016.
More than three-quarters of respondents say the number of third-party security
incidents involving vendors is going up, researchers found. Part of the reason
is greater reliance on them: in the US, the number of third party suppliers
increased 25% over 2017 and sits at an average of 583.
However, companies struggle to keep an inventory of all their suppliers due to a
lack of centralized control (69%) and the complexity of these relationships.
Only 15% know how their information is accessed and processed by the companies
they work with, and only 28% receive notifications when their information is
shared with a third party, researchers report. darkreading.com
Majority of holiday shoppers concerned about identity theft
Retailers will end up on consumers' naughty lists this holiday season if they
don't protect their personal data. This was according to new data from Generali
Global Assistance (GCA), which reported that 71% of shoppers are concerned that
their financial and personal information could be compromised due to data
breaches while shopping for holiday gifts.
This holiday season, most (65%) plan to shop in brick-and-mortar stores, online
via a laptop / desktop computer (59%), and through mobile devices (36%).
Regardless of their preferred shopping method,
33% of consumers don't believe businesses are doing all they can to protect
their personal information; another 33%
said they are unsure if businesses are doing enough. This was a decrease of 7%
and 5%, respectively from 2017.
Moreover,
if a retailer experienced a data breach in the past, 83% of shoppers feel
concerned making an online or in-store purchase at that retailer.
When it comes to identity theft, data breaches from online merchants (51%) far
outweighed other risks on shoppers' minds. Twenty percent believed
brick-and-mortar point-of-sale systems cause a threat to identity theft, while
15% feared their identity theft could result from being pick-pocketed or robbed.
Ten percent feared it would result from having their car broken into.
chainstoreage.com
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LPNN Season
10 Finale
Building a Culture of Adaptability and Resilience
Retail has undergone a seismic shift and the
ripple effect on loss prevention is undeniable. The list of challenges range
from e-commerce transformation to risk mitigation to the relentless pace of
cybersecurity challenges.
In this LPNN interview, Rich Giaquinto, Senior Director, and Jerett Sauer,
Director, Digital Loss Prevention, tell us how Gap Inc. has made
adaptability a core component of it its DNA, allowing them to mitigate risk and
position the company for future growth.
Episode Sponsored By:
'Live in Dallas'
2018 - Final Event Sendoff!
MCs Joe LaRocca and Amber Bradley wrap up
our "Live in Dallas" at NRF Protect 2018 shoot by recognizing all our
outstanding supporters who helped make this industry-only digital loss
prevention conference possible.
Thanks for watching and following along over the past couple months. If you
missed any episodes in our series, you can
catch up on all our videos here.
Stay tuned for our next LIVE broadcast at the NRF Big Show in NYC in January
2019!
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Shazam!
Experts Fell For a Fake Product From A Nonexistent Company In A Fraud Test
Cyber security pros and risk analysts should be better than the average person
at detecting fraud, but a little over three percent submitted their personal
identification information to sign up for an app described as "Shazam for voice
identification."
Credit Trulioo, a global identity and business verification company, which
launched an online fraud experiment to evoke some interest around International
Fraud Awareness Week.
So Trulioo set out to learn whether fraudsters, under the guise of a fake
company, offering a fake product, could convince internet users to disclose
their personal information.
Trulioo ran a week-long campaign that delivered ads to compliance professionals,
fraud and risk analysts, and other individuals who showed an interest in data
privacy, cybersecurity and technology, and may even have had credentials. They
were directed to a fake company's web page where visitors were asked to sign up
for Audentity by providing their personal information including name and email
addresses. None of the information was recorded or stored, unfortunately
eliminating the possibility of followup interviews.
The campaign resulted in a total of 2,139 unique visits to the fictitious
company's website. Of those visitors, 66 people completed the sign-up form.
forbes.com
Research shows consumers are worried about online
fraud
Earlier this year, identity verification and fraud prevention firm IDology
conducted a survey of U.S. consumers focusing on their concerns about online
fraud. Most respondents - 57 percent - said they were more worried that their
personal information would be compromised than they had been a year ago; 83
percent indicated extreme to moderate concern that their identities would be
used to fraudulently open accounts.
The study also disclosed a significant disconnect between what worries consumers
and what, at least so far, they're willing to do about it: 45 percent of
respondents said they write their passwords down (almost always on some sort of
device that can be hacked) and 73 percent never change them.
"That surprised us," says Christine Luttrell, IDology's vice president of client
solutions, product and marketing, "especially with all the publicity about
account takeovers and data breaches and so on. There's something on the news
about this practically every day. We see it, and we thought all this awareness
would give rise to a higher level of caution. But we were wrong. People are
still not changing their passwords."
Luttrell attributes much of this to sheer human nature. People don't like to
change their habits, and they tend to avoid doing so until something personally
impacts them.
stores.org
eBay polishes plans for online second-hand luxury
watch market
Electronic Identity Verification (eIDV) reduces
ecommerce fraud by 90+ percent
Chanel Is Suing Two Popular Resale Companies for
Allegedly Selling Counterfeit Bags |
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Wyoming, MI: Four Grand Rapids area cell phone
heists likely linked
Four separate robberies and burglaries of Grand Rapids area stores that sell
mobile phones are likely linked, police say. Wyoming Department of Public Safety
officers on Wednesday, Nov. 28 said they believed the following incidents are
related:
-- A Nov. 12 robbery at Best Buy, 4830 Wilson Ave. SW in Wyoming
-- A Nov. 27 burglary at Verizon, 5563 28th St. SE in Kent County
-- A Nov. 27 robbery at T-Mobile, 705 28th St. SW in Wyoming
-- A Nov. 28 robbery at T-Mobile, 5301 S. Division Ave. in Wyoming
Wyoming police said they are working with Kent County sheriff's investigators on
the cases. Police said that, in the robberies, 3-5 males appear to be involved
and there is typically a threat of force and someone claiming to be armed with a
gun.
mlive.com
Des Peres, MO: Police: Man with 'fake nose' stole
$4,000 of merchandise from North Face store
 A
shoplifter wore an unusual disguise when he stole nearly $4,000 in merchandise
from a West County store, Des Peres Police said. Security camera footage shows a
man before and after he entered a restroom at the mall. When he leaves the room,
his appearance is noticeably different.
"Whether it was a fake nose, plastic nose, we're not sure. There's definitely a
difference in his appearance when he comes out of the restroom. And that's
before he took multiple items," Des Peres Department of Public Safety Detective
Trent Koppel said. The man allegedly walked into the store with another man and
rushed out with armloads of clothing from the North Face Store last Tuesday. The
incident happened at about 10:30 a.m. No one was injured.
fox2now.com
Butte, MT: Man arrested for tool thefts from Ace
Hardware and True Value
A 27-year-old man was arrested on Tuesday for allegedly attempting to steal from
both ACE Hardware and True Value stores. Around 5:30 p.m., police received a
call from True Value and Stokes store employees that informed them Austin
Campbell had attempted to steal from their building. Police said the employees
had found Campbell trying to steal drills and power tools and attempted to stop
him, when he took off running. Employees reportedly pursued Campbell on foot and
were able to stop him near the Civic Center. When officers arrived, they took
Campbell into custody.
mstandard.com
Update: Newport Beach, CA: 2 More Thieves Wanted
In Louis Vuitton Handbag Heist From Neiman Marcus
Two more men are wanted Thursday in connection with the theft of $20,000 worth
of Louis Vuitton handbags from the Neiman Marcus. Police say four suspects had
stolen the bags from Neiman Marcus on Tuesday at about 4:20 p.m. and were driven
away by a fifth suspect who was waiting in a vehicle nearby. Less than two hours
later, three of the five suspects were found at a pawn shop in Los Angeles.
cbslocal.com
Adelaide, Australia: Brazen $30,000 Lego burglary
caught on camera
at toy stores
 Security
cameras have captured robberies at two Adelaide toy stores where close to
$30,000 worth of Lego was stolen, a little over three weeks from Christmas.
Thieves cleared out Laygo on South Road in St Marys in the early hours of
yesterday morning, two days after Daw Park's Toys R Go was targeted. Laygo store
owner Steve Campbell said the bandits "emptied and destroyed his shelves". The
pair used a crow bar to smash their way into the business, before kicking down
the door and making off with 100 sets of Lego, valued at around $10,000. The
brazen robbery also comes after a vintage and collectables toy shop was broken
into on Goodwood Road at Daw Park on Sunday evening. Sixty-nine of the store's
most expensive and rare Lego sets were stolen in the break-in.
9news.com.au
Guelph, Ontario, Canada: Shoplifter brings
suitcase to steal drones and cold medicine valued at over $5,000
A 26-year-old Guelph man has been charged with theft under $5,000 after police
say he brought his own suitcase to a store Wednesday night and shoplifted a
number of items. Police say they were called to a store on Woodlawn Road at
10:34 p.m. Wednesday. Police did not name the business. Officers learned the man
had filled the suitcase with two drones, cold medicine, camping equipment and
some beverages. Police confronted the man "as he was on conditions not to be in
the business from previous charges."
cbc.ca
New Hartford, CT: JC Penney Associate and 2 others charged
in $2,800 theft of merchandise
Milford, CT: Man arrested for $700 Shoplifting from
Victoria's Secret and Bath & Body Works
UK: Dunfermline, Scotland: Romanian perfume thief busted
with foil-lined backpack, nearly $2,000 of merchandise recovered; sentenced to 8
months in jail
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St Louis, MO: Woman accused of fatally stabbing
stranger inside Family Dollar
St. Louis County prosecutors on Wednesday charged 34-year-old Cameka Cathey of
Memphis with first-degree murder and armed criminal action. The attack happened
Tuesday at a Family Dollar store in Breckenridge Hills, Missouri. Officer Robert
Bittick says in a probable cause statement that Cathey grabbed two knives from a
store shelf, approached a customer, 65-year-old Marybeth Gaeng, and stabbed her
in the head. The statement says that Cathey attacked the Gaeng even as employees
tried to render aid. Gaeng was taken to a hospital, where she died later
Tuesday. Police say the attacker and victim did not know each other.
wate.com
Lewisville, TX: Liquor Store Owner shot and
killed in Armed Robbery
Suresh "Sam" Shah, 46, was shot and killed Monday night by a robber as he was
closing his liquor store for the night. He was a husband and father of two
girls. Lewisville police said it happened at Liquor City on Corporate Drive.
Surveillance video shows the store's owner locking up, preparing to leave and
then being attacked by his vehicle.
star-telegram.com
Robberies,
Incidents & Thefts
Houston, TX: Suspects arrested in Metro PCS
robbery in NW Houston connected to five other crimes
Police say the six suspects arrested after robbing a Metro PCS store in
northwest Houston are connected to five other crimes. According to Houston
police, the robbery took place in the 7600 block of Kempwood, where three of the
suspects entered the store wearing hoodies and took more than $100 and new cell
phones before taking off. Shortly after the robbery, police say they spotted the
suspected vehicle and recognized it from previous crimes. Police began chasing
the vehicle and cornered the suspects at Westcott near Memorial, where they
began ramming into the patrol car. They were later arrested. During the arrest,
police recovered a handgun. The suspects are believed to be between the ages of
14 and 22 years old.
abc13.com
 Houston,
TX: Impatient Family Dollar Get-A-Way driver tell Armed Robber to 'hurry up'
Police are searching for the people responsible for an aggravated robbery with a
deadly weapon earlier this month. On Nov. 6 around 8:15 p.m., police said a man
entered the Family Dollar and immediately jumped over the counter and pointed a
handgun at the clerk. The man demanded money from the register, according to
police. While the man had the employee at gunpoint, police said a woman walked
up to the front door and told the man to get all the money and hurry up.
click2houston.com
Maxton, NC: Man arrested, charged with 3 Armed
Robberies and 4 counts of 2nd degree Kidnapping; 2 Dollar Generals and a C-Store
Trenton Dwayne Pearson, 34, was arrested Tuesday in St. Pauls, where he is
accused of robbing the Dollar General store the same day. He is charged with the
Monday robbery of the Sun-Do Kwik Stop in Red Springs. Pearson is accused of
robbing a Dollar General store in Lumberton on Saturday.
fayobserver.com
Tulare County, CA: Three arrested in Armed Robbery spree;
Dollar General, C- Store and Smoke Shop
New Orleans, LA: 12-year-old accused in 2 knifepoint
Robberies outside Family Dollar
Poplar Bluff, MT: Police have "Zero tolerance" for
shoplifters during holiday shopping season
Mobile, AL: Man stole a ladder from Walmart, attempts to
return it the next day
Jared in the Forum at Olympia Parkway, Live Oak, TX
reported a Grab & Run on 11/28, item valued at $7,904
Zales in the Superstition Springs Center, Mesa, AZ reported a Credit Fraud on
11/26 items valued at $9,310
Zales in the Arrowhead Towne Center, Glendale, AZ reported a Credit Fraud on
11/26 items valued at $11,313
Arson & Fire
 Arson
suspect uses aerosol can, lighter to torch items in store
Philadelphia police are asking for the public's assistance in identifying a
woman they say used hairspray and a lighter to start a fire inside a store.
Police say the incident occurred back on November 20 inside a store on the 2100
block of West 65th Avenue around 10:30 a.m.
According to investigators, a customer was involved in a dispute with store
employees when she pulled a can of hairspray from her pocketbook and proceeded
to light it with a torch, sending a flame through an opening in the protective
window.
fox29.com
Sentencings &
Charges
Lubbock County, TX: Suspect in deadly shooting at Lubbock
7-Eleven indicted on murder charge
A Lubbock County grand jury on Tuesday indicted a 30-year-old man after he was
arrested in connection with a fatal shooting in October at an East Lubbock
convenience store. Arthur Manahan is charged with murder and faces between five
years to life in prison in connection with the Oct. 23 slaying of 21-year-old
Ashaundre Grimes at the 7-Eleven convenience store in the 2500 block of Parkway
Drive.
lubbockonline.com
Cleveland, OH: Man charged in 2017 deadly shooting outside
C-store
Northeast Ohio: Ten people sentenced for installing credit-card skimmers
on gas pumps, stealing info from thousands of people
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AT&T - Cypress, TX - Burglary
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AT&T - Kitty Hawk, NC - Robbery
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Auto Parts - Madison, WI - Robbery
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CVS - Muncie, IN - Robbery
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C-Store - Springfield, TN - Armed Robbery
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C-Store - Haverhill, MA - Armed Robbery
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C-Store - Tulare County, CA - Armed Robbery
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C-Store - Lake County, IL - Armed Robbery
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C-Store - Tomball, TX - Armed Robbery
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Circle K - Port St Lucie, FL - Armed Robbery
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Coffee Shop - Boise, ID - Armed Robbery
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Dollar General - Atlanta, GA - Armed Robbery
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Dollar General - St Pauls, NC - Armed Robbery
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Gas Station - Kansas City, MO - Armed Robbery
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Gas Station - Lake County, IL - Armed Robbery
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Jewelry - Marion, OH - Armed Robbery
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Jewelry - Tarboro, NC - Armed Robbery/ Assault
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Liquor Store - Lewisville, TX - Armed Robbery / Owner shot
& killed
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Liquor Store - Fresno, CA - Armed Robbery
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Metro PCS - Prince Williams, VA - Armed Robbery
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Nordstrom Rack - Tucson, AZ - Armed Robbery
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Restaurant - Fresno, CA - Burglary
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Tobacco - Tulare County, CA - Armed Robbery
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Taco Bell - Kansas City, MO - Armed Robbery
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Walgreens - Houston, TX - Robbery
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Walgreens - Birmingham, AL - Armed Robbery
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7- Eleven - East Hartford, CT - Armed Robbery
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7-Eleven - Joliet, IL - Armed Robbery
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Daily Totals:
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26
robberies
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2 burglaries
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1 shooting
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1 killing
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None to report. |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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Divisional Loss Prevention Director
Florida
Provides strategic loss prevention management for a division of 2,000+ stores
with sales volumes totaling +/- $4B. Maximizes profits by developing and
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and managing Regional Loss Prevention Managers within an assigned geographical
area...
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Asset Protection Director
Western United States
The Director of Asset Protection and Occupational Safety will lead WFM in shrink
reduction, environmental health and occupational safety efforts. The position
will proactively seek to bring economic value to the company, promoting
profitable sales and world class customer service while ensuring a safe place to
work and shop...
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Regional Loss Prevention Manager
Baltimore MD
This position is responsible for managing all aspects of loss prevention for a
geographic area to reduce and control shortage and other financial losses in 120
to 140 company stores. The coverage areas average $550 million in sales revenue
and $3.5 million in shrink losses annually...
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NEW TODAY
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Retail Security and Safety Specialist
Multiple Locations
This job contributes to REI's success by ensuring the security and safety of
your store team and members by providing a presence on REI property and events.
Activities include but are not limited to: fostering partnerships with and
training store management and staff and taking action to address shrink and
security. Models and acts in accordance with REI's guiding values and mission.
Apply now for positions in: Soho, NY Washington D.C. San Francisco, CA Portland,
OR Bellevue, WA...
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Regional Safety and LP Specialist
Miami, FL
The Safety and Loss Prevention Specialist is a subject matter expert responsible
for partnering with both our corporate stores and franchise store operations to
improve the safety and training processes. This includes reducing motor vehicle
accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance
through the implementation of corporate or franchisee plans in accordance with
local, state, and federal rules and regulations...
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Loss Prevention Investigator
Wawa, PA
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters...
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Your
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Raise Your Game to Get that Job, 5 Steps to Advance Your Career
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The references you use are a reflection of you and those that
you select should be well thought out and be able to truly give an accurate
picture of your work performance and your accomplishments. The best references
come from the Operators you've worked with, who are in actuality your customers.
These Operators can add more value in your search process than you think. They
too have a network of friends and colleagues in the business that stretch well
beyond your normal circle of executives. Obviously the list of references you
develop over time requires follow up and contact. So keep in tuned to their
movement as well and always be able to find them for they may be the key to your
future success in more ways than one.
Just a Thought,
Gus
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