 |
|
.png)
|
|
|
|
Hurricane Maria's
Impact
On the Loss Prevention Executives & Industry of Puerto Rico
Courage - Sacrifices - Challenges
Retail's First Responders Rebuilding Their Beautiful Island
ORC Leaders Jose Rivas and Axel Diaz
Paving the Way for a Strong LP Community in Puerto Rico
ORC
Efforts in Puerto Rico Continue After
Hurricane Maria
What effect did Hurricane Maria have on police, loss prevention and
organized retail crime efforts in Puerto Rico? The answer is everything.
After the devastation of Hurricane Marie, which left nearly 3,000 dead
and thousands displaced from their homes, Puerto Rico is beginning to
rebuild.
Loss prevention efforts after Hurricane Maria showed an increase in
shoplifting along with organized groups that are taking advantage of the
low police presence in the malls. Police stations are in most cases
working with only two officers and one patrol vehicle. Power was out for
a very long time and this alone was a huge factor for shoplifters to
take advantage. After talking to some peers, some companies have
increased security guards in their buildings, others have increased LP
presence. After Hurricane Maria, shoplifters also started to show a more
aggressive behavior in order to avoid being taken by LP associates and
even police officers making it harder for shoplifters to be prosecuted
and removed from the streets.
Jose Rivas
President, LPOC |
 |
Axel Diaz
Vice President, LPOC |
The Loss prevention Organization of the Caribbean is also in a
rebuilding phase, but as strong as ever with the
Leadership of Jose Rivas and Axel Diaz. Jose Rivas has moved into a
Regional Operations position and will be leaving his position as
President of LPOC. Axel Diaz, the current VP of LPOC is making a career
move to Illinois in January. An upcoming LPOC meeting will soon be held
and new leadership will continue the take on the challenges of Organized
Retail Crime in the Caribbean.
Read more here
ORC Increasing Risk of Violence in Canada
Collaboration with Police More Important than Ever
 By
Tony Hunt, General Manager Loss Prevention, London Drugs
Vancouver, BC - It was a quiet evening, and a lone clerk was working in
the electronics department of a large format store. A scary and
potentially dangerous encounter began with a group of young men entering
the store individually, then gathering in the electronics section. They
browsed for 60 seconds or so looking at all the coolest tech. The staff
member was about to call for some additional help when things turned
violent in a moment.
In a coordinated and aggressive attack, the assailants, all 6 of them,
simultaneously began violently ripping electronics display items from
tables and shelves. They targeted thousands in high-value electronics,
and as they scrambled to leave, they pushed the clerk and knocked over
customers who had the misfortune of being in the way.
Police have identified a coordinated group in what has been a series of
swarming robberies. Some of the suspects are juveniles who are being led
by adults in their crimes.
Organized Retail Crime is evolving rapidly in Canada.
Thankfully, swarming robberies and grab-and-go thefts are rare in
Canada, but other types of ORC activity is leading to increased
violence. ORC, fueled by a growing opioid crisis, has been serving up an
endless
 stream
of desperate Boosters. Stealing thousands a day for fencing operations,
their desperation has led to a 300% increase in violent acts towards
front-line staff over the last two years for one retailer.
Canada has some strict privacy laws, so Canadian Loss Prevention
professionals seek the support of Police to share intelligence and fight
ORC.
Read more here
|
 |
|
|
  
|
|
Serving the Military Worldwide and 'Down Range'
In this episode, learn how we're taking care of
our troops around the world by ensuring they receive some of the same services,
products and food that you buy at the corner store.
Eric Stewart, VP of LP, The Exchange, Army & Air Force Exchange Service,
and Jim Palmer, CSO & Sr. Director, U.S. Coast Guard Community Services
Command, share how their team's LP efforts contribute to the Morale, Welfare
and Recreation of our troops, families and veterans - what the military calls
the MWR funds.
With stores and facilities throughout the U.S. and abroad, Eric and Jim tell us
about the similarities and differences of managing retail LP in a military
environment.
MCs Joe LaRocca & Amber Bradley - Quick Take 17
Joe and Amber discuss the serious subject
of active shooter threats and emergency preparedness. From the NRF's widely used
Active Shooter Guidelines for retailers to the Calibration Group's
hotline awareness posters for schools, learn about some of the free
resources and information available that can help you save lives.
|
|
 |
|
|
|
The Holidays Are Coming & So is More ORC
Los Angeles Fox 11 News In-Depth Look at ORC
Rarely do the news outlets cover ORC as in depth as Fox 11 in Los Angeles just
did with Joe LaRocca, RetaiLPartners, Karl Langhorst, EVP Alto US, and LAPD
Commander Blake Chow.
Filming over 14 minutes in coverage in two parts and talking about the scope of
the problem and the increasing aggressiveness and violence that the retailers
are experiencing.
 In
combating the problem, LAPD Commander Chow commented on the public
private partnership program established in Los Angeles that seeks to work with
retailers to aggressively pursue and prosecute the offenders.
With Karl Langhorst and Joe LaRocca sharing some details and
background and mentioning that it's a community safety issue as well, pointing
out the community itself can apply the "If you see something say something"
practice that was initially applied to terrorism and more recently active
shooters. But now extending it to include ORC and shoplifting in general.
This increased coverage right before the start of the holidays is reflective of
the growing problem and especially as it relates to the increased violence.
Let's hope it helps motivate the community and increases the awareness.
Great job on all three of their parts and it's great to see this problem called
out in such a large market. - Gus Downing
Watch Part 1 Here |
Watch Part 2 Here
ALTO US Featured on LA's FOX 11 "In Depth" to Detail New
Crime Fighting Tool to Battle Organized Retail Crime in Los Angeles |
Fraud still retailers' top payment issue despite
EMV
"With no signatures, no PIN and no biometrics,
What we have right now is no authentication at all"
Three years after the switch to new chip-based credit and debit cards, a study
released today by the National Retail Federation and Forrester says payment card
fraud is still a top concern for large U.S. retailers as criminals move their
activities online.
 "The
implementation of EMV chip cards and chip card readers was supposed to
dramatically reduce credit and debit card fraud," the
State of Retail Payments report said. "So why is fraud still the top concern
for merchants?"
The report found that fraud was the top payment-related challenge faced by
retailers, cited by 55 percent of those surveyed. The reason is largely that
Europay-MasterCard-Visa chip cards have moved payment card fraud away from
stores and toward online transactions, the report said, citing a Forter study
showing a 13 percent increase in online fraud last year. A
Federal Reserve study said online fraud rose from $3.4 billion in 2015 - the
first year retailers were required to accept chip cards or face an increase in
fraud liability - to $4.6 billion in 2016 and was an "increasing concern."
"In a post-EMV world, fraud is shifting from in-person to ecommerce channels, so
retailers have been busy bolstering their defenses to mitigate the increasing
costs and risks of ecommerce fraud," the NRF/Forrester report said.
nrf.com
Shopping this holiday season? Keep your eyes on
the door for robbers
Experts in the field known as loss prevention say a combination of factors
has given rise to a new level of threat to merchandise, employees and,
alarmingly, customers, as organized gangs display more aggression during
robberies than in years past.
In 2017, there were
424 violent deaths in retail locations, according to The D&D Daily, a
retail publication that monitors loss prevention. In the first quarter of 2018,
there has been a 12 percent increase over the same time last year in violent
deaths, half of them customers.
While most of those are at convenience stores and pharmacies, "big box retails
from Walmart on down are making what they're calling 'store safeness' a
priority," says Gus Downing, publisher of The D&D Daily. "But no one has
enough money to guarantee total security."
The prospect of a customer being hurt is "a retailer's worst nightmare," says
Robert Moraca, vice president of loss prevention for the National Retail
Federation. "There is a new level of aggressiveness, which a quarter of our
members say has increased in the past year."
usatoday.com
ISC East 2018 Opens, With More Opportunities Than Ever
Three Events Merged - ISC East - Unmanned Security Expo
& Infosecurity NA
ISC East 2018 officially opened this morning with a ceremony announcing it
bigger and better than ever. For the first time, this year's event is
co-located with two other very timely and relevant events: the Unmanned Security
Expo New York and Infosecurity North America.
The Northeast's largest converged security tradeshow, ISC East will
include over 275 exhibitors this year at the Javits Center in New York today and
tomorrow, November 14 and 15. Exhibitors will feature products and solutions for
access control, video surveillance, computer and communications security, IT &
IoT security, biometrics, physical security management, smart home technology
and more.
In addition to the regular ISC East show, attendees this year also have access
to the Unmanned Security Expo, an all-new, trade-only event focused on
autonomous technology and hardware. Exhibitor product categories include
counter-drone, drones/aerial platforms, ground platforms/robotics, software and
applications, and drone detection
The second co-located event is Infosecurity North America, an immersive event
for the information security community where ISC East attendees can gain access
to an expo floor with the latest technology solutions along with a variety of
networking opportunities.
sdmmag.com
Lord & Taylor LP Accused Of Racial Profiling, Settles With
AG
Paying $100,000 to resolve investigation into alleged racial discrimination
A retail giant based in Massachusetts has settled with the attorney general's
office over allegations of racial discrimination.
Lord & Taylor plans to hire an expert consultant to review and improve its
shoplifting prevention policies and procedures, train its staff, and pay
$100,000 to resolve an investigation into racial discrimination, Attorney
General Maura Healey announced.
The settlement is the result of an investigation with the AG's office into
the company's loss prevention practices and policies, which cover all four
of Massachusetts' locations: Natick, Boston, Braintree and Burlington.
The investigation was prompted by a concern that was brought up about the
company's efforts to prevent shoplifting, and that the effort "perpetuated a
climate of racial and ethnic bias resulting in, among other things, the
disproportionate targeting of black and Hispanic customers for surveillance and
apprehension."
The attorney general said that Lord & Taylor fully cooperated during its
investigation and is agreeing to proactively address these issues.
"Following our investigation, Lord & Taylor has agreed to take meaningful
steps to improve its policies and procedures to prevent racial profiling of
customers-we hope others will do the same," said AG Healey in a statement.
"Far too often, shoppers are unfairly viewed as suspicious or not belonging,
simply because of their race or ethnicity. This takes a toll on individuals and
broader communities, even when it is the result of unconscious bias, and it is
our collective responsibility to address it."
Lord & Taylor in the settlement agreed to hire an outside consultant who
specializes in addressing unconscious or implicit bias in the retail industry,
to conduct a thorough review of its existing shoplifting prevention policies and
work with the company to make improvements, including a specific policy to
prevent racial bias in the stores' shoplifting prevention activities.
The company is also providing annual bias training to all of its employees who
deal with costumers in its Massachusetts stores. Lord & Taylor also agreed to
implement a Customer Bill of Rights to provide resources and information for
customers, and will pay the Commonwealth $100,000 to fund programs intended to
combat racial discrimination
Lord & Taylor is working with the Attorney General's Office to develop and
implement a Customer Bill of Rights that will provide resources and information
for customers, including a phone number and email address for filing complaints.
masslive.com
patch.com
Biometric retail technology is ready for its
close-up; but are shoppers ready for it?
 The
global market for retail biometrics is by all accounts in its early stages, and
is significantly fragmented between regions. Retailers in Asia are testing
biometric systems for retail payments and customer interaction, while most
trials and deployments in North America so far seem to be focused on security.
The range of applications is broad enough for biometrics to be a potentially
disruptive force for the retail industry worldwide in the foreseeable future.
The majority of retail biometrics projects in the U.S. so far, however, are
focused on loss prevention and violence prevention,
FaceFirst CEO Peter
Trepp tells Biometric Update. After more production roll-outs of that
application, different ones will eventually follow, he expects, but not right
away.
"There is another step though that exists which has more to do with consumer
loyalty, and consumer experience, that is not quite as expensive an endeavor,
and I think there are lots of folks looking at ways of doing that in a friendly
opt-in environment, where privacy is not the cornerstone issue, and consumers
are opting into systems that allow them to engage with them," Trepp says.
biometricupdate.com
New Illinois Attorney General Ready for Biometric
Privacy Fight (1)
Democrat AG Raoul will "oppose ongoing efforts to weaken this law"
Tech companies and privacy advocates are battling over a proposal to amend the
law regulating the use of biometric data such as fingerprints, iris and retinal
scans and facial recognition technology. Raoul (D), elected Nov. 6, has signaled
he will weigh in against legislation that would scale back the law.
To be sure, the attorney general doesn't have a formal role in the
legislative process, and the current Illinois law doesn't empower him to
pursue potential violations.
But that doesn't mean that Raoul won't be able to help sway Illinois lawmakers.
Illinois state Sen. Bill Cunningham (D) introduced a bill (SB 3053) in February
that would amend the scope of the law. The bill would allow companies to collect
biometric data on employees if they're used exclusively for employment, human
resources, fraud prevention, or security. The proposed amendment would
explicitly exempt digital photographs from the definition of a biometric
identifier.
Tyler Diers, director of legislative relations at the Illinois Chamber of
Commerce, said the pro-business lobbying group is in favor of updating the law.
The biometric privacy law "is as old as the iPhone 3G."
biglawbusiness.com
The Real Reason Costco Employees Check Receipts
at Exits
If shoppers have one complaint about it's that the employees posted at the exits
to take a marker to customers' receipts seem vaguely insulting. Is the
premise that everyone is a shoplifter until proven otherwise?
 Not
exactly. A recent rundown of Costco's policy from
The Takeout (via
Cheat Sheet) points out that the true motivation of these exit-door sentries
isn't to identify potential thieves. It's to make sure that Costco isn't
picking the pockets of its customers.
According to employees who have made not-for-attribution comments, Costco is
actually examining receipts to make sure a shopper hasn’t been overcharged for
their purchases. By giving the receipt a cursory glance, the employee can make
sure a cashier didn’t inadvertently ring up phantom crates of canned tuna.
Of course, if someone did try to wheel out several big-screen televisions
without a receipt, the exit door employee would likely make an issue of it. But
they’re not in loss prevention, and the measure isn’t intended to deter thieves.
If you do have something in your cart you didn’t pay for, their immediate
assumption is that the mistake is almost certainly the result of a cashier not
scanning the item.
mentalfloss.com
Editor's Note: While the writer certainly confirmed their story, this
writer has seen articles in the past where their CEO specifically spoke to their
controlled environment and low shrink rates and specifically referred to that
practice as a shrink deterrent. Although the associate is indeed not a loss
prevention associate, so he is right on that account. However this bigger claim
is merely local management trying to be politically sensitive. Just a thought.
EEOC Is Committed to Ending Workplace Harassment
Fines Have Almost Doubled in One Year
The EEOC received more sexual-harassment charges in fiscal year 2018 than 2017
and filed more sexual-harassment lawsuits on behalf of aggrieved workers. The
agency has put a huge emphasis on anti-harassment efforts and is focusing on
both harassment-prevention training and enforcement of anti-discrimination laws,
said EEOC Acting Chair Victoria Lipnic at the recent American Bar Association's
2018 Labor and Employment Law Conference.
"You don't want to be on the receiving end of an EEOC lawsuit," she
added, noting that the agency has a 95.7 percent success rate for the cases it
brings. The EEOC recovered almost $70 million for
sexual-harassment claimants in fiscal year 2018-an increase from $47.5
million in fiscal year 2017.
Enforcement alone will never be enough to stop harassment, said EEOC
Commissioner Chai Feldblum, who co-chaired the agency's
Select Task Force on the Study of Harassment in the Workplace. "So even
though we are primarily an enforcement agency, we felt it was our responsibility
to also play in the game of prevention."
The EEOC has
a road map for employers to guide them through three basic components that
need to be addressed to stop harassment:
Workplace culture. Employees at all levels of the organization must think
that harassment is unacceptable.
Accountability. Anyone who is found-after a fair and thorough
investigation-to have engaged in harassment must receive discipline that is
proportionate to the misconduct.
Policies, procedures and training. Policies and training should be simple
and avoid legalese. Harassment-prevention training is about changing behavior,
not about changing minds.
"The EEOC has accomplished much this past year as a leader, an enforcer of the
law, an educator and an expert on harassment prevention," according to the
agency's website. "But much more remains to be done and we will continue to look
for ways to improve the work that we do." shrm.org
Inside the High-Tech World of Luxury Fraudbusters
7% of All World Trade are Fakes - $500B
Take a deep dive into the billion-dollar, spy-worthy technology luxury brands
are employing to ward of fakes.
On a remote Mongolian hillside, bells tinkle in the distance-a sign that a herd
of cashmere-producing goats is nearby. A woman follows the noise, picking over
the rocky terrain with a small canister tucked under an arm. In just minutes,
she has crouched down and sprayed the underbelly of each animal, leaving no
residue; indeed, there's no evidence she was ever there.
 Fast-forward
a few months to a boutique on Rodeo Drive in Beverly Hills, where a sales
associate passes a cashmere sweater over a scanner attached to the register. It
displays the date and location that the cashmere was marked that morning in
Mongolia along with the factory where the wool was processed and even the date
the sweater arrived stateside. "We use synthetic DNA to guarantee the provenance
and quality of the garment," she tells a customer, offering to play a video of
its origins on that mountainside.
It's futuristic, perhaps, but trials of this process-where premium raw materials
are marked at the source with an indelible, invisible tracker-are already
underway. It's just one of the high-tech ways the luxury sector is fighting back
against the ever-increasing boom in fakes.
Counterfeiting remains one of the world's most lucrative ways to break the law.
Already worth almost $500 billion annually, per the Paris-based
Organisation for Economic Co-operation and Development, it's predicted to reach
a staggering $2.3 trillion by 2022; the World Customs Organization
believes that seven percent of all global trade is in fakes. This surge is
largely a by-product of the 2008 economic crisis when many consumers who had a
healthy appetite for luxury goods had to tighten their belts-from cautious
Americans to ruble-toting Russians who've seen their spending power torpedoed as
the currency cratered.
It provided the perfect conditions for a boon in fakes. Simultaneously, supply
chains have grown less reliable: Overseas, lower cost production with less
scrupulous oversight allows leakage and extra shifts in the same factories.
Added to this, the boom in e-commerce has created a new platform on which to
sell those counterfeits, often unchecked. robbreport.com
50% of Top 10 Largest Private Equity Buyouts in
Chapter 11 or At Risk
The 10 largest of those private equity buyouts are all household names: PetSmart,
Dollar General, Staples, Toys R Us, Neiman Marcus Group, Michaels, Petco,
Mattress Firm and Claire's Stores. (Neiman Marcus holds two places in the top 10
- fifth and seventh.
A third of those companies have gone bankrupt -
Claire's,
Mattress Firm and
Toys R Us. Meanwhile, Neiman Marcus is reportedly in
talks with its creditors in an effort to stay out of Chapter 11 as debt
maturities loom in the coming years. And PetSmart is said to have hired advisers
to advise on its massive debt load.
The heavy concentration of Chapter 11s among the most highly priced private
equity buyouts perhaps should come as no surprise, given that private equity
firms, as a matter of practice, typically fund the majority of those deal prices
with debt. According to Debtwire, in 2016 and 2017 equity made up less than 43%
of buyout prices in private equity acquisitions (meaning the rest was funded
largely with debt). retaildive.com
Ulta Plans 80 Stores in '19 - 75 in '20 - 70 in
'21
Hasbro Launching Family Entertainment Centers
Across North America
Starbucks laying off 350 people, mostly at
Seattle headquarters
Blue Apron to Cut 4% of Workforce
U.S. federal enforcement agencies deploying
surveillance cameras hidden in streetlights
Publishing Note: The Daily's Canadian
Connections column will be published tomorrow, Nov. 15.
Quarterly Results
Ulta Beauty Q3 retail comp's up 4.4%, salon comp's up 3.3%, e-commerce sales up
42.2%, sales up 10.3%
Macy's Q3 comp's up 3.1%, sales up 2.3%
Spots are filling up fast
register today!
2019 "Swing for Certification" Golf Tournament hosted by
The Loss Prevention Foundation preceding NRF Protect
 The
2019 "Swing for Certification" golf tournament is set for Monday, June 10, at
Coyote Hills Golf Club in Fullerton, CA, preceding the NRF Protect conference
June 11-13. Hosted by the Loss Prevention Foundation (LPF), the event is open to
all retailers and solution provider sponsors to benefit the Bob MacLea
Scholarships for loss prevention and asset protection professionals who want to
advance their careers through obtaining their LPQ or LPC certification. Proceeds
will also benefit the
Loss Prevention Benevolent Fund.
Limited golf and sponsorship spots available and are filling up fast,
register today and lock in the opportunity to play a fun-filled round of
golf with awesome solution providers and retailers.
Read more here
|
|
|
All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
|
|
|
 |
|
|
|
City Furniture Prevents Identity Theft with Intellicheck's Retail ID Mobile
MELVILLE, N.Y. - City
Furniture is protecting customers and non-customers alike from the damaging
impact of identity theft with a cutting-edge technology solution now in place at
their twenty-nine locations across Florida including their newly unveiled
showroom and warehouse at Ocoee. Anyone attempting to use a fraudulent ID to
make a purchase or open an account will be unsuccessful because of the
deployment of Intellicheck's fraud fighting app,
Retail ID Mobile. This
state-of-the-art technology solution provides real-time customer identification
authentication that prevents fraud, while providing a seamless customer
experience.
Retail ID Mobile is deployed on iPads that City Furniture store associates use
for day-to-day operations. The technology solution is preventing fraud
associated with criminals using consumer's stolen identities to open new credit
accounts or to use fraudulently obtained credit and debit cards to make large
purchases.
"City Furniture has always been proud of the commitment it has made to the
communities that are home to our retail locations across the state. We can think
of no better way to demonstrate that commitment than to protect the identities
of the citizens of those communities, whether they are our clients or not.
Millions of Americans have their identities stolen at every type of retailer
each day, including furniture stores. We are putting a stop to it happening at
City Furniture with Retail ID Mobile. With this tool, criminals can no longer
use stolen identification information to make fraudulent transactions that
result in devastating financial harm to the victims of these crimes," said Vice
President of Sales Garry Ikola.
Retail
ID Mobile provides businesses with a superior level of transaction and new
account fraud protection. The cutting-edge app addresses consumer concerns over
payment security and identity fraud, while delivering a frictionless customer
experience. Quickly and easily implemented, Retail ID Mobile supplies real-time
identification authentication that is 99.9% effective and eliminates the need
for point-of-sale system integration. It does away with tedious customer delays,
while allowing retailers to realize the benefits of fraud prevention instantly
and affordably. Retail ID Mobile is making a proven difference for companies of
every size including Fortune 100 and Fortune 500 retail companies.
Read More Here |
|
 |
|
 |
|
|
|
Cybercrimes Remain Most Worrisome to Americans
The frequency with which Americans worry about becoming the victim of a variety
of different crimes is similar to last year, as they remain much more likely
to fear being victimized by cybercrimes than traditional crimes. Of the 13
crimes measured, only two garner majority-level concern from Americans -- 71%
say they frequently or occasionally fear that computer hackers will access their
personal, credit card or financial information and 67% worry this often about
identity theft.
securitymagazine.com
Will House Dems Deliver on New Federal Privacy
Law?
Momentum Picks Up for Federal Data Privacy Protection
With a tough California law soon to take effect and a new Congress heading to
DC, associations are making their case that the federal government should step
in with new rules for data privacy and, potentially, new legislation.
Near the top of the list for many organizations is data privacy. The issue is
set against the backdrop of
a new law in California that takes effect soon and could shake things up for
online providers already struggling to comply with the
European Union's General Data Protection Regulation.
Many
technology and advertising organizations have pushed back on the California
Consumer Privacy Act of 2018, arguing that a federal statute is needed instead.
And with the House coming under Democratic control, the dynamics on the Hill are
changing. Rep. Frank Pallone (D-NJ), the ranking member of the Committee on
Energy and Commerce,
has said that "meaningful privacy and data security protections" will be a
priority in the new year. Even before the election, Sen. Ron Wyden (D-OR) had
made a proposal of his own,
CNET notes.
Groups such as the Internet Association, the Computer and Communications
Industry Association (CCIA), and Digital Content Next (DCN) are likely to have
some thoughts on what such a measure would look like. All three groups recently
submitted comments on data privacy to the National Telecommunications and
Information Administration, an agency of the U.S. Department of Commerce. NTIA
is looking to develop a privacy framework that would recommend "outcomes"
rather than adopt firm regulations.
associationsnow.com
2018 on Track to Be One of the Worst Ever for
Data Breaches
A total of 3,676 breaches involving over 3.6 billion records were reported in
the first nine months of this year alone.
On the one hand, the number of reported data breaches this year between Jan. 1
and Sept. 30 was down 8% compared with the same point last year. In addition,
the number of exposed records for the first nine months of this year was lower
by a substantial 49%. Yet at the same time, the numbers still translated to
3,676 breaches and a staggering 3.6 billion records compromised.
Despite mounting regulatory pressures, this year saw little improvement
in the interval between when organizations first discover a breach and when they
publicly disclose the event. In 2017, organizations took an average 47 days to
publicly disclose an event; this year the number stood at 47.5 days.
"The vast majority of breaches are still uncovered by external sources, such as
law enforcement or banks detecting fraudulent activity, then alerting the
organization they may have an issue," Goddijn says. "Until we get better at
finding breaches in-house, I'm skeptical we'll see much improvement [in breach
reporting]."
darkreading.com
Target's Twitter account was hacked and used for
a bitcoin scam
Target's Twitter Team Got Spoofed
Target's official Twitter account was briefly hacked yesterday morning to
promote a bitcoin scam that has also targeted Tesla CEO Elon Musk. In a
variation of a well-known ruse, the hacked Target account, which has more than
two million followers, posted a tweet promising to give out 5,000 bitcoin as
part of "the biggest crypto-giveaway in the world!" The now-deleted tweet
encouraged users to send a small sum of cryptocurrency for a chance to enter a
$30 million bitcoin giveaway. Screenshots have surfaced showing that the scammy
tweet, which looked like an ad from Target, was "Promoted," meaning that the
fraud made it past the Twitter team that vets ads.
This isn't an isolated event, either. The scammers started by making fake
accounts impersonating Elon Musk, an act that is against Twitter's Terms of
Service. The accounts would post scammy links under Musk's tweets that asked
users to send a small amount of bitcoin in order to receive a larger amount.
It's a confusing enough tactic that,
according to TechCrunch, has been a profitable endeavor, making the
hackers over $37,000 in cryptocurrency in just a few hours.
theverge.com
Retailers Shunning Amazon Web Services
Why Give Bezos Your Data Too!
Retailers shy away from Amazon Web Services because they want "a partner that
is not going to be a competitor of theirs in any other parts of their
businesses," Shelley Bransten, corporate VP for global retail and consumer
goods at Microsoft, told CNBC.
Microsoft signed a five-year deal with clothing retailer Gap Inc. to its list of
Azure customers Friday, reports CNBC. Microsoft announced a cloud deal with
Amazon archrival Walmart. It's the latest retailer to choose against handing off
its core computing needs to Amazon, which is both the dominant e-retailer and
owner of the largest cloud-infrastructure business.
Google has picked up business from retailers like Best Buy and Home Depot.
Amazon's cloud does have retail customers, including Brooks Brothers and Under
Armour.
Companies are moving to the cloud to take advantage of a wider array of
real-time services than they can get from traditional data centers and to more
efficiently spend their capital, which is of particular concern to older
slow-growth businesses.
cnbc.com
Shoppers Embrace Mobile for Everything Except Payments
It's All About Security of Personal Information - Can We Blame Them?
Mobile has become integral to the shopping experience, yet when it comes to
transacting-especially in store-US consumers still aren't fully on board.
While mobile payments have taken off in APAC, driven by China, adoption in the
US has been sluggish. According to GfK, security concerns are holding some
back from adopting mobile payments. More than half (59%) of US internet
users were worried about the security of personal information, the same
figure as last year and up from 52% in 2015. retail.emarketer.com
Firms lack responsible exec for cyber security
Fewer Than Half Have Secured All Their Data
Narrow gap between CEO, CIO and CISO roles means no single executive function is
stepping up to take responsibility for cyber security, a study shows.
Responsibility for information security is not falling to any one senior
executive function, according to the
2018
Risk:Value report from
NTT
Security.
The report, based on a poll of 1,800 senior decision makers from non-IT
functions in global organisations in 12 countries, shows that at a global level,
22% of respondents believe the CIO is "ultimately responsible" for managing
security, compared with 20% for the CEO and 19% for the CISO.
According to the report, although more people see the need for regular boardroom
discussions about security, their organisations are failing to raise it
sufficiently at the
C-suite level. While 80% of all survey respondents agree that preventing a
security attack should be a regular boardroom agenda item (up from 73% a year
ago) only 61% say that it already is, which represents an increase of just 5% on
last year.
Fewer than half (48%) of respondents globally - 53% in the UK - say they have
fully secured all of their critical data. But with the
General Data Protection Regulation (GDPR) now fully in effect, this is no
longer an opportunity, but mandatory, the report notes.
computerweekly.com
Ulta makes 2 tech acquisitions to push digital
focus
|
 |
|
|
|
|
|
Amazon
continues its price war with online competitors
Amazon may still be the online price leader, however it is losing its lead in
certain categories.
This was according to "Price Wars: A Study of Online Competitiveness," a study
from Profitero that revealed Amazon is averaging 13% less expensive than other
major online retailers in the United States.
Overall, Amazon had the lowest prices on the broadest selection of popular
items, winning 11 out of 15 categories studied. Walmart had the most competitive
prices to Amazon's, with prices averaging 2.3% higher. Jet had prices 4.2%
higher than Amazon, while Target averaged 11.9% higher.
chainstoreage.com
How to protect your brand on Amazon
Shady sellers abound on Amazon.com, and it's up to every brand to enforce its
pricing policies, prevent the sale of knock-offs and avoid damage to its brand
image. Here are three ways to do that.
Create a competitive pricing plan
Unauthorized resellers are those promoting and selling your products without
your permission. You're not benefiting from these resellers simply because
you're not profiting from those sales. They're effectively stealing your brand's
reputation to make a profit. Additionally, competing with them may result in a
price war, which could ultimately devalue your brand and reduce profit margins.
Worse than resellers are counterfeit sellers who offer cheap, knock-off versions
of your product, under your brand name and at such a low price no one can
compete. Consumers naturally gravitate toward the lowest price and it can damage
brand integrity if they purchase a cheap knock-off. The problem of counterfeits
got so bad, Birkenstock pulled all its products from Amazon.
The solution? Protect your brand and resist the urge to price match the lowest
price. Run price tests to see how changes affect demand-you might even be
surprised to find opportunities where a price increase makes sense. You can
adjust your pricing strategy for different products or categories.
Create a strict MAP policy
Ensuring minimum advertised price (MAP) compliance is crucial to maintaining
brand integrity. It's the minimum price you can set across all distribution
channels and it prevents distributors from going rogue on pricing. MAP is great
for competitive intelligence, preventing price wars, protecting profit margins
and ensuring brand compliance.
Register for Amazon's Brand Registry
Register with Amazon's Brand Registry, which will give you access to tools that
enable you to more accurately represent your brand, find and report MAP
violations, and share intelligence that Amazon can use to help decrease the
problem. The brand registry allows you more control over product pages using
your brand's name and maintains brand integrity and representation. After taking
this crucial step, customers are more likely to see correct product descriptions
and pricing information associated with your products.
digitalcommerce360.com
Web Audits - New Tool From Google with Facial
Recognition
The first 12 days of November generate $18.1 billion in
online sales
JD.com racks up $23 billion during Singles Day
Ralph Lauren's Amazon pilot is going well, but
fakes a concern
eBay adds home installation and assembly services
to its marketplace
CanIDeal Debuts First Cannabis eCommerce Platform |
|
|
|
 |
|
|
|
 |
|
|
|
|
 Green
Bay, WI: With Holidays Approaching, GBPD Warns of Retail Theft
The Green Bay Police Department is hosting local retailers to a summit Tuesday
focused on retail theft. According to the FBI, the Thanksgiving holiday weekend
has as historically been the weekend for the most reported break-ins and
burglaries, with electronics, designer clothing and shoes being the most
targeted product types. During the meeting, officers will share how to stop or
prevent retail theft, followed by a roundtable discussion of the best practices
for businesses to stop retail theft. The meeting will take place at the Green
Bay Police Department at 1 p.m.
wearegreenbay.com
Police bust 'fraud ring' from California after
traffic stop on I-15
Three people were arrested and their "fraud ring" was busted Saturday after a
trooper from the Utah Highway Patrol pulled over an SUV for a traffic violation
in St. George.
 Police
also found over 300 checks, check writers, credit card writing equipment, erased
checks, printers, lamination devices and computer hard drives, he said. After a
more thorough search, just over one ounce of methamphetamine was found alongside
heroin, marijuana and drug paraphernalia, Street said. All three people in the
car were arrested and booked into the Purgatory Correctional Facility.
The investigation into the fraud ring was handed off to the State Bureau of
Investigation and is still ongoing at this time, Street said. The three suspects
are still in custody at the jail at the time of this report. stgeorgeutah.com
 St
George, UT: 4 women and 1 man arrested for $1,500 theft at Red Cliffs Mall
A group of five people mostly from Las Vegas were arrested Saturday after
allegedly stealing a significant amount of items from stores in St. George. The
four women and one man were traveling in a rental vehicle from Las Vegas that
was carrying stolen alcohol from Nevada, St. George Police officer Tiffany Atkin
said. Several people were calling 911 about the suspects stealing items from a
number of stores at the Red Cliffs Mall, Atkin said. The group had a tool with
the capabilities of removing anti-theft security tags from clothing at stores.
This was the second group of people traveling in a rental vehicle from outside
Utah who were arrested Saturday in St. George.
stgeorgeutah.com
Brookfield, WI: Police investigating $1,000
Target theft
Authorities are investigating a retail theft in which the suspects walked out of
the store with more than $1,000 worth of merchandise. The theft happened Monday
at the Target store on W. Bluemound Road in Brookfield. Officials say three
individuals got out of a matte black Ford F-150 pickup truck around 9:30 a.m. A
man later walked out with a 55 inch tv and his female accomplice exited the
store with a Roomba vacuum and an air fryer.
fox11online.com
St Johns County, FL: Sheriff's Office seeking suspect in
$800 theft from Polo/Ralph Lauren Outlet
The St. Johns County Sheriff's Office is searching for a retail theft suspect.
According to its Facebook page, this woman allegedly went into the Polo/Ralph
Lauren store and took $760.40 worth of merchandise and left. If you can identify
this individual, please contact Deputy K. Mangold at kmangold@sjso.org or call
904-824-8304.
firstcoastnews.com
Oswego, IL: Two arrested for $1,100 theft, resisting and
obstruction charges at Kohl's
State College, PA: Woman stuffed purses with over $1,000
of stolen Macy's merchandise
|
|
|
|
|
|
|
|
|
Shootings &
Deaths
Los Angeles, CA: Security Guard shot and killed
inside Marijuana Dispensary
The Los Angeles County coroner's office released the name Tuesday of one of two
men shot to death at a Koreatown marijuana dispensary. The shooting was reported
at 4:22 a.m. Monday at 447 S. Western Ave., said Officer Norma Eisenman of the
Los Angeles Police Department's Media Relations Section. The victims were
unconscious and not breathing, LAPD Officer D. Orris said. They were pronounced
dead at the scene. At least one of the victims may have been a security guard at
the dispensary, Eisenman said.
dailynews.com
Update: Lakeland, FL: Family of man killed by
former City Commissioner releases statement; Family speaking for the first time
since shooting
 Michael
Dunn, the former Lakeland city commissioner was indicted in the murder of
Christobal Lopez after he reportedly shot and killed Lopez at the Vets Army and
Navy Surplus store for allegedly shoplifting from the store on October 3, 2018.
Surveillance video of the shooting shows Dunn, 47, shoot Christobal Lopez, 50 at
the Vets Army & Navy Surplus store on N. Florida Ave. Lopez was pronounced dead
on scene.
Veronica Lopez, Christobal's sister, released the statement on behalf of the
Lopez family: "I want people to understand who Christobal Lopez was. My brother
was a quiet and peaceful man, who got along with everyone. He was the oldest of
eight brothers and sisters and grew up with very little. Chris did everything he
could to help our parents support us and always looked out for us."
abcactionnews.com
Fort Morgan, CO: Murdoch's Ranch & Home Supply store
shooting suspect remains at-large
Kyle Werch, the suspect in a shooting incident at Murdoch's last week, remains
at large, according to Fort Morgan police. Police are asking for any information
that might lead to the suspect's arrest. Werch, 25, is believed by police to
have been the person to have fired shots at Murdoch's employees as the vehicle
he was in left the store area. Werch and a female companion had been confronted
by store employees for theft.
fortmorgantimes.com
Oklahoma City, OK: Store Owner Shoots Out Tires
After Confronting Man About Bogus Checks
Police were called about 11 a.m. Friday in reference to a white collar crime
being committed at La Paz International. When officers arrived, the owner said
the man tried to cash a check. The owner said he had previous problems with
people cashing bad checks and realized the check the man was cashing was a bad
check. The owner said he confronted the man with a gun and told the female
driver to get out of the vehicle. When the car tried to drive away, the owner
said he shot out driver's side front and rear tires. A bank employee confirmed
the check the man was trying to cash was a counterfeit, police said.
news9.com
Robberies,
Incidents & Thefts
Naperville, IL: Apple Store Retail Theft
Several police cars gathered outside the Downtown Naperville Apple store last
night in response to a retail theft incident. According to officers on the
scene, several people were in the store when the crime occurred around 6:30 p.m.
but no one was harmed. Officers said the store will take stock of its inventory
to find out what was stolen.
nctv17.com
Ridgeland, MS: Two Mississippi's Most Wanted
Suspects arrested after appearing on TV segment
RPD arrested one of the two suspects wanted for their role in the burglary of
$10,000 in clothes from a store in Northpark Mall. 25-year-old Derekius Butler
was arrested in Jackson last night. Butler was wanted on two counts of felony
shoplifting, two counts of conspiracy to commit a crime, and contempt of court.
wjtv.com
Laverton North, Australia: McDonald's employee
struck with in metal pole during Robbery
A worker was bashed on the head with a metal pole during an armed robbery at
Laverton North McDonald's on Tuesday. Police say four masked offenders forced
their way into the Fitzgerald Road fast food outlet about 3.20am. They
threatened staff and demanded cash. Police say a staff member, a 19-year-old
man, was hit over the head with a metal pole. He suffered a cut to the head and
was taken to the hospital in a stable condition.
starweekly.com.au
Plymouth, MN: Loss Prevention Manager saved man's life
with AED at Cub Foods store; Store employee/firefighter was at the right place
at the right time
Atlantic Beach, FL: Boutique destroyed at DUI Truck Driver
travels straight through the store; 4th incident at the store in 4 years
 Sentencings & Charges
Manhattan, NY: Deli Owner And Co-Conspirator Found Guilty Of Conspiring
To Set Fire To Rival Deli
Philadelphia, PA: Serial Armed Robber Convicted Of Seven Robberies and
Related Gun Crimes
Las Vegas, NV: Man Sentenced To 17 Years In Prison For Armed Robbery Of
A Jewelry Store
Fresno, CA: Second Defendant Pleads Guilty to Conspiracy to Commit
Series of Armed Robberies
|
| |
|
|
•
Aaron's - Rome, GA - Burglary
•
Adult Store - Dauphin County, PA - Robbery
•
Apple - Naperville, IL - Robbery
•
Auto Parts - Madison, WI - Armed Robbery
•
AutoZone - Macon, GA - Armed Robbery
•
Boost Mobile - Macon, GA - Armed Robbery
•
C-Store - Nashua, NH - Armed Robbery
•
C-Store - Valdosta, GA - Armed Robbery
•
Coin Store - Bismarck, ND - Burglary
•
Dollar General - St Louis, MO - Armed Robbery
•
Gas Station - Metter, GA - Burglary
•
Guitar Center - Urbana, IL - Burglary
•
Ice Cream Shop - Coupeville, WA - Burglary
•
Krispy Kreme - Macon, GA - Armed Robbery
•
Marijuana Dispensary - Los Angeles, CA - Armed
Robbery/Security Guard shot and killed
•
PetSmart - Urbana, IL - Burglary
•
Pharmacy - Stillwater, OK - Armed Robbery
•
Shoe Carnival - Urbana, IL - Burglary
•
Walmart - Spring, TX - Burglary
•
7-Eleven - Boynton Beach, FL - Armed Robbery
|
|
|
Daily Totals:
•
12
robberies
•
8 burglaries
•
1 shooting
•
1 killing
|
|
 |
|
|
|
|
|
None to report. |
|
Submit Your New Hires/Promotions or New Position |
|
|
|
 |
|
|
|
|
|
Featured Job Spotlights
 |
Divisional Loss Prevention Director
Florida
Provides strategic loss prevention management for a division of 2,000+ stores
with sales volumes totaling +/- $4B. Maximizes profits by developing and
executing programs to reduce and prevent the loss of company inventory/assets
and managing Regional Loss Prevention Managers within an assigned geographical
area...
|
 |
Regional Loss Prevention Manager
Baltimore MD
This position is responsible for managing all aspects of loss prevention for a
geographic area to reduce and control shortage and other financial losses in 120
to 140 company stores. The coverage areas average $550 million in sales revenue
and $3.5 million in shrink losses annually...
|
 |
Loss Prevention Investigator
Wawa, PA
The Loss Prevention Investigator is responsible for utilizing proper
investigative techniques and act as the primary liaison with field operations
management. Conducts investigations into cash losses, deposit shortages,
associate theft, overall shrinkage, and other matters...
|
Featured Jobs
To apply to any of today's Featured Jobs, Click Here
 |
|
 |
|
|
|
|
|
Today's
Daily Job Postings from all around the net - Appearing today only
To apply to today's Internet Jobs, Click Here
|
|
Sponsor Today's Internet Jobs |
|
|
|
 |
|
|
|
|
|
Lead with Gratitude,
Humility and Passion to Inspire
and Motivate Your Team to Do Great Work
|
|
Lead and Manage with Gratitude for a More
Productive Staff
As a leader or manager, it's your responsibility to create an environment where
your staff excels. That's where leading with gratitude comes in handy. Being
grateful can be the defining ingredient of an incredibly productive staff.
Adjust word choices
Why Humble Leaders Make the Best Leaders
Often, the idea of a humble, self-effacing leaders doesn't resonate with us when
we think of great business leaders. However, humble leaders listen more
effectively, inspire great teamwork and focus everyone on organizational goals.
Quiet confidence |
This 1 Leadership Quality Will Motivate Your
Employees to Do Great Work
When you think of top leadership qualities, decision-making, communication
skills and strategic thinking may come to mind first, but there's one quality
that might be even more important: humility. Here's how being humble can inspire
great work.
Teamwork
The Top 5 Qualities Employees Want in a Leader
To each of us, the portrait of a great leader looks differently. However, when
it comes to the employee-manager relationship, it turns out most people are in
agreement on some of the best qualities leaders should have. Here are just a
few.
Infectious passion |
|
|
|
|
Got a picture of your team on your cell phone?
Send it to us!
|
|
|
|
|
|
Accepting criticism and feedback is probably one of the hardest
things to do especially if it's unexpected or from an individual or group that's
not really informed well enough to offer constructive criticism. Coming from our
superiors or client's criticism and feedback can truly be valuable and help mold
the path a person needs to take in changing or modifying behavior and improving
relationships. It all boils down to whether or not you're willing to accept it
and really hear what they're saying or not saying. It's human nature to
automatically respond defensively and rationalize what you're hearing thus
avoiding having to own it. However, the wise person learns to listen and force
themselves not to respond other than to acknowledge that they heard it.
Just a Thought,
Gus
 |
|
We want to post your tips or advice... Click here |
|
|
|
|
|
Not getting the Daily? Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list,
address book, trusted sender list, and/or company whitelist to ensure you
receive our newsletter.
Want to know how?
Read Here |
|
|
|
|
|
 |
