ORC Leader Claude Poucher
Using Decades of Experience to Fight Shoplifting & Fraud

Claude Poucher has held a variety of senior investigative positions over the last 25 years, from big box retailers and supply chain to discount and specialty.

He started in Loss Prevention at Rich's Department store, which was six stories and covered two city blocks in Downtown Atlanta.

"It was a great learning ground for Loss Prevention," he told the Daily. "We processed about 800 shoplifting apprehensions a year."

In his most recent role, Claude served as Director, Field Investigations and ORC at Office Depot for more than two decades.

The key to addressing ORC, he says, is to look at the issue from a multi-channel perspective.

"Fraudsters have learned that they can commit crimes anonymously through the internet," he said. "In order to be effective, you need to address all facets of prevention across all of your business channels."

He says traditional ORC shoplifting teams are best addressed through strong training, product protection, and awareness programs. Swift communication with stores in the area, ORC organizations and the Law enforcement community can also greatly enhance success, as well as documenting losses and filing police reports in all jurisdictions. Additionally, CCTV footage is critical as you build a case.

Claude points to a recently busted ORC group as evidence that these strategies, as well law enforcement and retail partnerships, are effective.

"This past year, a large ORC group was sending out three shoplifting teams across the U.S., targeting two office supply retailers and one electronics retailer," Claude explained. "The Attorney General in NY worked with the retailers over a 6-month period to bring down this large organization."  (See case below)

Read Claude's full story here
 

Date Reported: March 16, 2017
New York: New York: 12 Indicted in $12M Scheme in 'Operation Sticky Fingers' Criminal gang making millions from stolen ink cartridges
In a takedown codenamed 'Operation Sticky Fingers', law enforcement said the suspects - if convicted - will face up to 25 years in prison. The gang stands accused to reselling products on eBay and Amazon stolen from shops including BestBuy, Staples and Office Depot. An indictment unsealed Wednesday charged 12 people with stealing and reselling more than $12 million in high-end electronics and other merchandise, in what the authorities called one of the largest-ever busts of a retail-theft ring. mytwintiers.com wsj.com ibtimes.co.uk pocononews.net

Check out our special ORC Shark Week episode series in the LPNN column below
 

Q3 Internet Job Postings Down 15%

Third quarter asset protection and loss prevention internet jobs postings down 15%

     2017 Q3: 1,199 jobs
     2016 Q3: 1,409 jobs

Month Q3 '16 Q3 '17 % Change July 455 384 15% down August 496 445 10% down September 458 370 19% down         Totals 1,409 1,199 15% down

In the Featured Jobs column in Q3 2017, the Daily posted two vice president positions, 18 Senior Director/Director level positions, 1 Regional, Market or Field Director position, and 3 Senior Manager or Corporate Manager positions.

Although we've posted various job titles this quarter including some from EHS, Information and IT Security, Cyber Security, Data Analytics, Asset Protection/Loss Prevention, Safety, and Investigations industries, with the amount of store closures (up nearly 200% this year), bankruptcies and job cuts, not to mention Mother Nature wreaking havoc on retail sales with Hurricane Harvey and Irma also impacting retail budgets long term, it's taking a toll on the number of available positions in both categories.

Couple this with the decreased seasonal hiring at Big Box stores, like Walmart offering extra hours to current associates, Macy's holiday hiring decreasing 4% from last year, and Target only hiring 4,500 as opposed to the 7,500 they hired last year and what we see is the continued impact on the consumer transition to online retail.


Layoff plans this year are highest in retail
Plans for job cuts decline 27% from last year; retail leads year to date
Outplacement firm Challenger, Gray and Christmas says companies announced plans to cut 32,346 jobs in September. It says the number is down 27 percent from last year. Layoff plans this year are highest in retail. The firm says the year-to-date figure for the third quarter was the lowest since 1996.

Retailers have announced the most cuts this year - 71,057. That's nearly 37 percent higher than the period last year. cnbc.com

US economy lost 33,000 jobs in September as hurricanes hit hiring
The US lost 33,000 jobs in September after Hurricanes Harvey and Irma hit Texas, Florida and other Southeastern states. It was the first decline in six years. Last month's drop was driven by huge losses in restaurants and bars, which shed 105,000 jobs, a sign of the damage to Florida's tourism industry. nypost.com

Nate Fizzles Quickly - At Least We Get One Break
Lowe's - Walmart & Other Retailers Closed Coastal Mississippi Stores Saturday for Hurricane Nate
Hurricane Nate, the fourth to lash the United States in just over six weeks, made landfall on Saturday in southeast Louisiana, near the mouth of the Mississippi River, as a Category 1 system. It made landfall again hours later, this time near Biloxi, with roaring wind and heavy rain, and dragged in flooding that overtopped Highway 90 and poured into the bottom level of some parking garages.

The storm weakened rapidly after the second landfall. The National Hurricane Center downgraded the hurricane to a tropical storm and then a tropical depression as it rapidly moved farther inland over Mississippi and Alabama.

"And Waffle House is still open," Mr. Hazen said, citing the ever-reliable barometer of Southern disaster. nytimes.com

Security After the Las Vegas Incident
This incident also is a wake up call for the hospitality industry. Changes to US hospitality security will occur very quickly in an effort to prevent another tragedy. Count on it. As Warren Buffett once said, "It takes 20 years to build up a reputation and less than 5 minutes to destroy it. If you think about that, everyone will do many things differently." In this instance it took 9-11 minutes. A single act of violence placed hotel guests, the property and the brand reputation at risk. The hotel could be held liable for inadequacies and for criminal acts committed on, or from their property.

The hospitality industry must work to provide safety and security in addition to privacy and comfort of guests. They must examine:

Event security -Comprehensive Threat & Risk Assessment.
 
Hotel security. Security personnel at all hotels need to immediately initiate a complete review of every aspect of their security apparatus, which includes updating and strengthening each facet of security policies, procedures, hiring and training.

"Do Not Disturb". At any hotel, as long as you do not create a disturbance or there is not an engineering issue, you have a limited expectation of privacy within your room.

Do hotels need to rethink this policy and limit a DND sign to a shorter amount of time? This would also allow housekeeping to apply awareness training and report any concerns to hotel security. A tough issue, but it should at least be discussed and considered.  

Transport. Attention and intense scrutiny is certain to focus upon transportation of so many pieces of luggage and personal effects.

Security staffing. The hospitality industry must employ sufficient numbers of quality security personnel who are paid fairly and trained in more than just asset protection procedures.

General Hotel Personnel. All employees must receive specialized awareness training to identify, recognize and report suspicious activity. They must be comfortable reporting suspicious behavior such as a nervous or evasive attitude, a severe concern with privacy, denial of entry to a room, and more. Specific indicators may include: did a guest ask for a specific room, arrive with large amounts of luggage and then refuse bellman assistance, use cash only or a credit card in another person's name, refuse housekeeping services?

In the future, hotel security may employ (or increase it, if it's already being used):

Plainclothes Surveillance Operatives. Plainclothes security personnel walking the hotel premises who can maintain a covert posture, who are trained in behavior and situational awareness and who have knowledge of indicators of suspicion and terrorist activity.

Bag Checks and Luggage Screening. This policy is coming, I believe. And initially, hotels and guests will complain that is is intrusive.

Magnetometers. Many say magnetometers are not a viable solution for hotels. Unfortunately, our open society mandates this necessity. Similar to bag checks and luggage screening, the use of magnetometers and hand-held wands will be used.

Significant changes and increases to current hospitality security measures are coming.  securitymagazine.com

Walmart Reinvents the Returns Process
Marrying the Power of the Walmart App with Stores, Walmart Creates Faster, Simpler Returns Process Unlike Any Other in Retail

Walmart is preparing to launch Mobile Express Returns - an innovative, industry-first experience that combines Walmart's more than 4,700 locations with the Walmart app to make returning an item fast, easy - and maybe even a little enjoyable.

The new simplified returns process will be available starting in early November for items sold and shipped by Walmart.com, followed by store purchases in early 2018. Walmart is also working to create a similar streamlined returns process for items sold by third-party sellers on Walmart.com.

"By leveraging our physical stores and the Walmart app, we're changing the returns game in ways that only Walmart can do.

1. Initiate the Return: Using the Walmart App, select the Walmart transaction and item(s)* to return and follow the prompts to start the return process.

2. Finish the Return at the Store: At the store, fast-track through the line via the Mobile Express Lane** at the Customer Service Desk. Scan the QR code displayed on the card reader with the Walmart app, and then hand the item to the associate. *Certain restrictions may apply.

That's it! Refunds will be credited to customers' payment account as soon as the next day, and they will no longer have to send off their product and wait days for an online return to be credited.  businesswire.com

Walmart New Return Process - Getting People in Stores
New Fraud Risk: "Keep It" Program For Bulky Items
Closed Mouth on Monitoring For Fraud
"In certain cases such as orders with bulky items, customers can simply keep them and still get a refund, a program it referred to as "keep it" in an interview last week."

We asked, and Walmart told us that it would not detail how it will monitor "keep it" returns for fraud.

"We will be using technology to help us spot irregular behavior," a spokesperson said. "We aren't able to share any additional details for competitive reasons." I'm guessing that people will be monitored if they make repeat return requests as part of it.  techcrunch.com

UK's Biggest Retailer $327M Fraud Trial Friday Testimony
Whistleblower Delivers Smoking Gun in Tesco's Sr. Exec's Fraud
Tesco's UK boss told 'word by word' of hole in accounts
Whistleblower, Amit Soni, senior accountant at Tesco, told the court on Friday that he attended a Sept. 16 2014 meeting with Scouler and group commercial director Kevin Grace, with Bush also present via conference call. Scouler read out "the legacy paper", Soni had actually commissioned, that was a "very detailed reading out...almost word by word," that showed how around 250 million pounds ($327 million) of income had illegitimately been "pulled forward" in Tesco's accounts a week before the stock market was informed.

"He (Bush) said to the effect that the legacy number read out will have to be discussed with Dave Lewis, the new CEO of the company. Equally there is a responsibility, a corporate responsibility, for everybody to hit the numbers and hit the budget," Soni told the court.

Soni said he had expected to be informed when discussions would take place with Lewis but did not hear anything on either Sept. 17 or 18. Later on Sept. 18 Soni visited Kay Majid of Tesco's legal team and presented the report to her.

Neither Lewis, Clarke or Grace face any charges.

Lewis then became aware of the report and he dealt with it as an emergency. After two board meetings on Sept. 21 a corrective statement was issued to the stock market on Sept. 22.

Christopher Bush, 51, who was managing director of Tesco UK, Carl Rogberg, 50, who was UK finance director, and John Scouler,49, who was UK food commercial director, all deny any wrongdoing and have pleaded not guilty.

The case follows Tesco's announcement in September 2014 that its profit forecast had been overstated mainly due to booking commercial deals with suppliers too early. gearsofbiz.com

Sprint merger with T-Mobile
Could Cost 30,000 Jobs & 3,000 Stores
A widely anticipated and close to proposing a merger between Sprint and T-Mobile US could cost the nation more jobs than exist at Overland Park-based Sprint, according to one analyst.

Together, the companies reported employing 78,000 in their most recent disclosures. Sprint accounts for 28,000 of those, T-Mobile 50,000. Merging the companies, said a report by Jonathan Chaplin of New Street Research, could eliminate "approximately 30,000 American jobs" - which is more than Sprint employs.

Sprint and T-Mobile would be expected to shed some suppliers, vendors, and other business partners which would lead to secondary job cuts.  Another researcher said 20,000 job cuts with most of them being retail workers because they wouldn't need as many and some are so close to each other.
 
Estimates are that they'd close a total of 3,000 stores with each of those employing five full time jobs, or 15,000 retail jobs gone.

"Headcount reductions would be a significant part of the story." kansascity.com

Office Depot to transform into IT service giant after $1B deal
Office Depot last week agreed to acquire CompuCom Systems for $1 billion, thereby incorporating a sizable tech-assistance platform into its traditional office products retail operation.

Founded in 1987, CompuCom procures, installs and manages the lifecycle of hardware and software for businesses, and offers IT support services including remote help desk, data centers and on-site IT professionals. It has over 5.1 million unique end users and approximately 6,000 licensed technicians, the largest in the country.

CompuCom is expected to bring IT support services to all of Office Depot's customers, particularly underserved small- and medium-sized businesses (SMBs), near its approximately 1,400 retail stores. "Technology is the office supply of the future," said Gerry Smith, CEO of Office Depot, in a statement. "The combination of CompuCom's enterprise IT services with our millions of customers and approximately 1,400 distribution points gives us the credibility and scale to build a sustainable platform and stand apart from the competition."  retailwire.com

Manager Corporate Security for Hertz in Estero, FL
Overall responsibility for security at Estero, Florida global headquarters including the safety and security of employees, subcontractors, visitors and Hertz assets. Assist the Senior Director Corporate Security with the protection of the CEO and Senior Management Team, security during major events, termination of employees, etc. icims.com

IAI Announces 2018 Elite Training Day Event Dates and False Confession Expert Saul Kassin as the Keynote Speaker
The International Association of Interviewers (IAI) is proud to announce false confession expert, Dr. Saul Kassin, will be the keynote speaker at IAI’s annual Elite Training Day event April 11 – 12, 2018.

“We are very excited to have such a renowned expert speak at our annual Elite Training Day,” said Wayne Hoover, CFI, IAI Executive Director. “False confessions are a real concern in our industry, and we are confident Dr. Kassin will provide relevant, captivating content to the professional interviewers and interrogators attending this year’s event.”

Saul Kassin is a Distinguished Professor of Psychology at John Jay College of Criminal Justice in New York and Massachusetts Professor Emeritus at Williams College, in Williamstown, MA.

Read more here.  To register and find out more about Elite Training Day 2018, click here.

America's Retailers Have a New Target Customer: The 26-Year-Old Millennial

Ross Stores Opens 40 New Locations - 96 Total in 2017

5 Retailers Struggling as We Head Into the Holiday Season

Perfumania Reorganization Plan Confirmed - Reduced Store Count

UK's Tesco Pilot testing Amazon-Go Type Stores

Chicago: 9 shot since Friday evening, 500th shooting death this year



Last week's #1 article --

Gunman Stephen Paddock was an accountant who played $100-a-hand-poker
 

WEBINAR: Anatomy of a Cyberattack - Register Today!

Join Us: ‌Oct 12th, ‌2PM ET
Duration: 60 Minutes

As cyber criminals continue to evolve their tactics, it is imperative that businesses become more vigilant to combat cyberattacks.

Join us for the webinar "Anatomy of a Cyberattack", as our panel of cyber experts dissect recent cyberattacks that brought businesses to their knees globally. The webinar will also provide a roadmap for navigating potential future attacks and how to reduce your business' exposure.

You'll learn:

  ● Practical guidance about the types of cyberattacks on the horizon.
  ● The latest cybersecurity regulations
  ● What pitfalls to avoid in the wake of an attack

London, England plans new Economic & Cyber Crime Court
The new state-of-the-art 18 courtrooms will help "cement the City's position as a pre-eminent legal cluster and the leading global financial centre" It will primarily hear fraud, economic crime and cyber crime cases, but it will also hear some other criminal and civil cases. The announcement comes amid a drive by the City of London Corporation to protect the status of the UK's financial services sector. Editor's Note: The first cyber crime court in the world. fnlondon.com

Third-Party Breaches Batter 56% of Businesses
A survey by Ponemon Institute and compliance services firm Opus of 625 executives who are familiar with their organization's management of data risks found 56% said their business suffered a breach caused by a third party, up 7 percentage points from 2016. Forty-two percent said a cyberattack against a third-party partner resulted in the misuse of their organization's sensitive or confidential information, up from 34% last year. Seventeen percent said their organization was effective in mitigating third-party risks.

"Smart companies are learning from those that have implemented clearly defined third-party risk management programs supported by good governance and robust technology." wsj.com

6 Best Practices that Reduce Third-Party Cybersecurity Risk
Third-party risk management (TPRM) platforms are emerging to guard against attacks that originate in an organization's supply chain.  Ideally, these help an organization map its attack surface, and monitor changes to the companies that are part of that attack surface, with the result being risk insights that let security management anticipate problems and work with its vendors to remediate these risks.

Getting started with TPRM requires an organization to do a self-analysis that will form the foundation for its program. The following best practices can be used to set a foundation for successful TPRM:

Develop a list of high-impact vendors. You may interact with a large number of vendors, so the first step in TPRM is to consider which vendors would be of highest-impact to your organization if a breach occurred.

Identify assets exposed to vendors and vendor assets that store your data. Next, by scanning or spidering against a vendor's domain, you can determine a great deal of information such as what services are running or which ports are open on firewalls.

Manage the relationship with your vendors. When working with a vendor, you need to be able to understand and monitor their cyber hygiene. Consider what you are doing to ensure your data is not commingling with other companies' data. And then you need to ensure the risk of the data stored is in alignment with the content terms that you've put in place with the vendor.

Refine the vendor list for ongoing monitoring. It's not enough to assess a vendor just once, but it's also not realistic to assess all vendors all of the time. After your analysis of which vendors are of highest priority, make a plan for ongoing (continuous) assessment of these vendors to ensure your data remains safe.

Develop initial "threat scenarios." Even with ongoing assessment, threats will still loom. Organizations with a more advanced TPRM program can "visualize" or map out what the impact would be of a particular risk.

Ongoing risk mitigation. Understanding that attackers may still get through, how will you prepare for risk mitigation? securitymagazine.com

Critical Reading For Every Sr. LP & AP Leader
IoT Tipping Point: Connection Capacity
The Fog - Real-Time Response - It's Coming
All that data generated by IoT devices won't be valuable without a robust network.

For most folks, the focus of any discussion about the internet of things (IoT) tends to devolve to data. That's because all those devices and sensors are generating a lot of what pundits expect will be the digital gold that drives business to be more efficient and profitable in the future.

For NetOps, data means bandwidth, and all that data is going to put a strain on current network capacity. In today's multi-cloud world, networking pros must consider not only inbound but outbound traffic because a significant percentage of business operations today is conducted via off-premises, cloud-based applications like Office 365, Workday, Dropbox, and Salesforce. IoT adds to the already growing load on the network, which in turn puts pressure on NetOps to ensure that everyone has their fair share of bandwidth.

This is all true, but there's an aspect of IoT that's rarely mentioned, let alone considered: connections. You know, those things that must be established before the data is ever transferred.

"With the advent of IoT, operators will also have to address the need for massive increases in control plane capacity to handle the sporadic transmissions generated from billons of devices. IoT traffic generates a substantially higher volume of signaling traffic relative to data traffic.

The bottom line is that IoT is going to put a strain on connection capacity as readily and perhaps even sooner than it does on bandwidth.

So every one of those devices better be able to handle those hundreds, thousands, or millions of connections that must occur to transfer all that data pundits are in a tizzy over. That's in addition to all the existing connections to apps, inbound and outbound, that need to be supported for all those other business operations to keep moving with alacrity.

Answers to this dilemma range from a network-wide upgrade to ensure every device has the capacity to handle those connections to moving off-premises.

But neither option may help your network support the massive number of connections growing from CCTVs, digital door locks, sensors, monitors, and alarms. The answer to this conundrum is often "edge" or "fog" computing.

Both terms refer to the practice of moving the systems and services responsible for making sense out of IIoT data closer to those little devices. Data might still be shipped out to the cloud by those devices that live in the "fog" between the cloud and the data center, but the data is analyzed first and in very near real-time. Any actions that might be necessary based on the data can be executed immediately because the devices in the "fog" are imbued with the intelligence to make that call, perhaps literally.

This model reduces the number of devices required to support massive connection capacity and simultaneously relieves the core network from needing to handle them

Connections are the real "tipping point" for IoT. Data is significant, yes, but it's got to get there first. If we don't take the appropriate architectural steps now to ensure the network can handle all the connections that need to be made, that data isn't going anywhere.

Editor's Note: Every LP and AP team better be heavily involved in this upgrade because everything you have in the stores is dependent on it. networkcomputing.com

To fight counterfeit, MVMT Watches outsources brand protection
Retailers whose brands are prized by customers as trendy or luxurious are almost inevitably targeted by fraudsters infringing on their intellectual property rights.

Growing numbers of imposters rack in easy sales by counterfeiting popular brands online and sometimes even replicating legitimate websites, resulting in tarnished brands and lost sales.

An estimate from a 2015 report commissioned by the International Chamber of Commerce placed the size of the global counterfeit market at more than $1.7 trillion in 2015, up from $600 billion in 2010. Those sales are estimated to increase to $2.8 trillion by 2022.

Fighting fakes

MVMT, a fast-growing international brand created to meet a need for high quality, stylish watches at affordable prices, launched its website in 2013. It also has distribution in about 80 Nordstrom stores throughout the United States.

Spallone says the company discovered growing incidents of brand counterfeiting about a year after its launch. After trying to deal with the incidents and becoming frustrated by the amount of time it was taking - "about two days a week," he says, "and these were 50 hour weeks" - MVMT turned to Red Points, a company dedicated to brand and copyright protection.

Six months after MVMT's partnership with Red Points began in November, Spallone says Red Points' Magda software program had found more than 25,000 listings of counterfeits of its watch brand on 80 marketplace sites. The typical price at which the counterfeits were being sold was between $5 and $15, for items that retail for $95 to $160.

Red Points also found 11 incidents of counterfeit websites effectively replicating the look and feel of the MVMT website. When customers would order a watch from one of these websites, the owner of the site would take the order, then order that item from the legitimate MVMT website, effectively using MVMT to "dropship the order to the customer," Spallone says. "The fraudsters were making money because they were buying from us using promotional discounts, plus they were charging higher retail prices."

So far, Red Points has shut down all but four of those sites, he says, with the threat of lawsuits hanging over the rest. stores.org

Fencing Operation: Pawn Shop Raided in Colonie (Albany Area), NY
Walmart, Target & Home Depot Assist Local PD
With the help of three retail giants, police raided a Central Avenue pawn shop on Thursday, Oct. 5, and shut down what they are calling the "primary receiver of stolen property in our town."

The investigation began in April, said Lt. Robert Winn, and investigators interviewed shoplifters, burglars and drug users who all said they were selling stolen property at the Xchange Cash and Trade at the corner of Osborne Road and Central Avenue.

Police then provided undercover operatives with what appeared to be stolen property - some even had security tags still on them thanks to Home Depot, Target and WalMart - and/or made it known to the owners the items were just stolen.

The company's website boasts "We buy almost anything" and Winn said there were items as large as generators to things as small as jewelry and electronic smart switches that control lights or thermometers with a cell phone.

There is no regulation covering pawn shops in Colonie like there is in the City of Albany. But, owners of pawn shops are not supposed to knowingly deal with stolen property.

Winn said the investigation is continuing and more charges are possible. The federal government could get involved, he said, if the two attempted to sell stolen property across state lines via the internet. He said when the younger Fanos was arrested he had a number of packages ready to mail and investigators are waiting on a search warrant so they, and investigators from the U.S. Postal Service, can open them up.

Loss prevention officials at the three retailers not only provided merchandise to Colonie police to sell to the pawn shop, they also provided cash so stolen items could be purchased and the technical expertise of dealing with similar cases of stolen merchandise throughout the U.S.

"We received an amazing amount of cooperation from the three stores. We have worked with their local loss prevention all the time but we had not worked with the corporate level," he said. "In this case it was a successful partnership." spotlightnews.com

Sophisticated Counterfeit Operation Busted in Selma, AL
Three arrests in identity theft, counterfeiting operation
Three Selma men, including a former Dallas County constable, were arrested Thursday night for running an alleged identity theft and counterfeiting operation.

Jackson said the criminal operation was under investigation for nearly nine months and is responsible for frauding citizens, businesses and even the city of Selma out of a couple hundred thousand dollars.

Equipment and other evidence found inside the hotel room. "It was very extensive and sophisticated," Jackson said. "They had all kinds of computers, credit card machines, counterfeit money machines, they had ledgers, they had people's social security numbers and names."

All of that and more was found inside the hotel room, which was a makeshift headquarters. Jackson said the operation was responsible for producing counterfeit credit cards, checks and even money, along with stealing identities.

Donaldson said they also recovered blank Visa and Mastercard credit cards and blank check stock paper, as well as two handguns and drugs. There were also several printers and laptops. selmatimesjournal.com

Serial thief linked to more than 130 cases across Texas, other states
A mystery man has been going on shopping sprees for about a year, and not paying, says the Georgetown police. "This individual has been linked to about 130 other cases from Texas to Colorado, California, Washington," explains Cpt. Roland Waits with the Georgetown Police Department.

Williamson County is the scene of the latest crime. Investigators say the suspect bought electronics from the Best Buy in Georgetown in August, after stealing credit cards from a gym locker in Round Rock. "He'll go into the locker room, observe people, go in cut their locks off, take their information," explains Waits.

Earlier this week, the New Braunfels Police Department sent out an alert stating the same suspect used stolen credit cards at its Best Buy.

If you recognize the suspect, you're asked to contact your local police department, or Officer Merideth Welborn with Georgetown PD at 512-931-7662. You can also email her at merideth.welborn@georgetown.org. kxan.com

Chicago, IL: 3 charged after Mag Mile, Louis Vuitton store purse theft, crash
Three men face various charges after a Magnificent Mile shoplifting incident Friday morning led to a crash a short time later on the Near North Side. Officers on patrol about 11:45 a.m. saw Sellers running out of a Louis Vuitton store carrying multiple purses. He then got into a vehicle with 2 other suspects and drove off. The officers followed the vehicle, which eventually crashed into multiple other vehicles. The three men got out of the vehicle and tried to run away, but were taken into custody. abc7chicago.com

Monroe, LA: X-Mart Employee arrested for stealing $1,200 of sex toys
Police say Calvin Adams stole more than $1,200 worth of merchandise from the X-Mart Adult Supercenter in Monroe. Police say video surveillance from 9/5/17-9/14/17 and from 10/1/17-10/3/17 show Adams stealing from the store. knoe.com

Hamden, CT: Shoplifter busted after making 2 attempts to steal over $1,200 in merchandise from The Home Depot

Carroll County ORC Detective Profiled in Local Media

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Hiring & Job Searching Tips that Help
 

Cover Letter Trends: Introducing the E-Note  Just as the entire job searching process has evolved, so too have resume writing and cover letters. The 'old -school' version of a cover letter has now been replaced with e-notes: less formal letters sent directly to the company website or email. Here's how you can use them in your job search. Grab them in the subject line

3 Things Smart Employers Look for In a Resume  For the same reasons a resume is not enough to get you the job you really desire, employers don't hire just based on someone's resume alone. Education, experience and skills matter, but there's something else that employers look for in a resume, that reveals more about a candidate. Obscure experience

References Should Come From a Candidate's Coworkers, Not Just Their Boss  One of the most common ways to check how a job candidate might pan out is to talk with former managers. While they may speak about a person's dependability or level of knowledge, can they accurately speak about their work style? Talk to their coworkers to find out. Get a full picture

Crack the Job Interview Facade: Insider Tips on Hiring the Best Talent  Finding the perfect person to fit into your organization's culture is difficult, but there are some secrets when hiring to ensure that you get the best talent, and people who will do well in your company. Use these three tips to really get to know the candidate during the interview process. Meet the team

Looking at one's career should be viewed as a long-term investment tool that maximizes the individual's return on their efforts. Similar to any other investment strategy, a career is the building blocks for retirement. However, as most studies show, job satisfaction and recognition is as important and in some studies more important than monetary rewards. So how one reaches a balance is the key and making sure you challenge yourself about them periodically is wise.

Just a Thought,
Gus

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