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 Brian
Stromberg, CFI named Regional Vice President of Operations and Asset Protection
for Macy's
Brian was previously the Vice President COE (Center of Expertise) Asset
Protection for Macy's and has held a variety of leadership
positions for the retailer since 2005 in the asset protection/loss prevention and
investigations industry, including Regional VP of Asset Protection, North
Central Region, Regional Director of Investigations, District
Director of Loss Prevention and LP Manager. He was also the Executive Team
Leader of Assets Protection for Target for four years before his time at Macy's.
Brian earned his Bachelor of Business Administration, Marketing degree from
University of Wisconsin - Whitewater. Congratulations Brian!
Submit Your New Corporate Hires/Promotions or New Position |
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#RILAAP Day 2 Recap
Award Winners, Retail Leaders & All-Star Panelists
RILA's President, Sandy Kennedy kicked off day 2 with the mornings welcome
remarks. Over the past year, RILA charted a path for AP executives to enhance
their own organizational efficiencies through education, research, benchmarking
and innovation. RILA's Retail Asset Protection Conference continues to attract
the industry's top leaders and offer an unparalleled program.
#RetailLeaders
Bryan Everett, chief operating officer for Rite Aid Stores, opened day two
with a great discussion on leadership and team development. Everett focused on
the importance of being a humble leader and trusting in your team to get the job
done.
"Who you allow to be on your team is the greatest responsibility you have,"
Everett said.
Shoplifters, ORC, Shrinking & Opioids: Oh My!
 In
an all-star panel featuring experts from retail, criminal justice, academia, and
community, attendees learned about the biggest challenges facing the industry
today and the role retailers play in our broader criminal justice system.
Walt Palmer, Practice Leader, EPIC Integrated Risk Solutions moderated and the
panel. And the all-star panelists (pictured to the left) were: Paul Jaeckle, VP
Loss Prevention, Meijer, AG Curtis Hill, State of Indiana, Kevin Kolbye, Asst.
Police Chief, Arlington Police Department, Honorable David Larson, Presiding
Judge, Federal Way Municipal Court, John Rappaport, Asst. Professor of Law,
University of Chicago.
RILA Announces The 2018 (R)Tech Innovation
Award Winners
And the winner is...T+Ink! Congratulations to T+Ink for taking the top prize
in the 2018 (R)Tech Asset
Protection Innovation Awards!
Second and third place went to Profitect and Verkada, respectively, and thanks
to all who voted throughout the conference, Profitect will take home Retailers'
Choice Award!
More on the winners
here and more on RILA's innovation efforts
here.
Did you attend #RILAAP? Don't forget to take the surveys in the conference app
to let us know which session was your favorite! If you were unable to attend
this year, no worries join us in 2019!
Read full recap here & see more pictures on the
D&D Daily Twitter page!
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The Baby-Formula Crime Ring
New York Times Feature Story Profiles One of ORC's Most-Targeted Items
It's pricey, it's portable, its users need
it constantly, and retailers love to buy it at a discount. All of which makes it
a perfect product to steal.
 Some
$4.3 billion worth of infant formula was sold in the United States last year, a
vast majority of it in powdered form. Between factory and baby aisle, its cheap
ingredients (dehydrated milk and vitamins) become steeply, even mysteriously
expensive. Basic types run about $15 for a 12.5-ounce can, amounting to perhaps
$150 a month for a fully formula-fed infant. Specialty recipes like EleCare can
cost two or three times as much.
Products like formula - expensive but with slim retail margins - are
vulnerable to black-marketeers. Independent store owners, for example, don't
buy enough formula to qualify for the bulk discounts that manufacturers offer
big chains. But if they can acquire off-market formula at subwholesale prices
and resell it for the usual rates, they can improve their bottom lines.
In spring 2012, Kevin Shultz, a loss-prevention manager for Publix
Supermarkets, received the first of what would be many reports that year
concerning a mysterious plague of thefts. Initially, the missives trickled in
from stores around Tampa, where Shultz is based. But Publix has more than 1,000
locations scattered through the Southeast. Some 400, mostly in Florida, fall
under his purview, and soon, he was getting similar reports from all over the
state: Cape Coral, Fort Myers, Orlando, Miami. The thieves seemed to be
multiplying - and all they wanted was baby formula.
 Loss
prevention is the rare topic about which competing retailers will trade
intelligence, and from talking to his counterparts at Walmart, Target and
Walgreens, Shultz learned that they were losing large volumes of formula, too.
That sort of overlap tended to rule out the employee theft that often accounts
for large-scale pilferage. To store-security officers and local cops, who were
addressing the crimes on a case-by-case basis, the incidents didn't appear
related. But Shultz had a unique perch, and as he dug deeper, the thefts began
to take on a pattern - the work, he believed, of organized crime.
Retail-crime groups generally share a pyramidal structure: a boss up top,
captains and lieutenants below and professional shoplifters, or "boosters," at
the base. The internet has been catalytic, providing those without
underworld ties new ways of fencing goods: auction sites and payment methods
that facilitate anonymity. Prime targets include clothing and handbags -
expensive, high-demand goods that are relatively easy to conceal - as well as
top-shelf liquor, pain-killers and laptops. Pharmacy wares are favorites, too.
In 2008, Shultz helped neutralize a theft ring dealing in health and beauty
products. The following year, he broke up a group of middle-aged Florida men who
sometimes feigned infirmity - affecting a limp, using a motorized cart - to help
them relieve retailers of countless razor blades. The third-most-targeted
item, according to the 2016 N.R.F. report, was infant formula.
nytimes.com
Home Depot Employees Show Support During Procession for Fallen Officer
 The
procession for fallen officer Rogelio Santander following his memorial service
passed a Home Depot moments after pulling from the parking lot.
"The associates at Home Depot, we say, bleed orange, and today we're also
bleeding blue," said store manager Cindy Sabo.
"I'll be thinking about his family, and how they must feel," said Assistant
Manager Mike Amos. "I'll be praying for them." Amos worked at the store in
Northeast Dallas where the shooting happened, for three years before
transferring to the Rockwall location. "I've been in that hallway," said Amos.
"I've been in that office, that area where it happened. I can picture myself
there."
Most of the employees from the Rockwall location left work briefly to line to
the procession route. Nearly two dozen people, in their orange, Home Depot
aprons held American flags and wore blue ribbons.
Officer Santander was shot and killed by a shoplifting suspect on April 24.
cbslocal.com
28 Mass Attacks Occurred in 2017
Nearly Half Occurred at Businesses
According to the U.S. Secret Service National Threat Assessment Center's report
on
Mass Attacks in Public Spaces, there were 28 mass attacks (during which
three or more persons were harmed) carried out in public places within the U.S.
in 2017. The attacks resulted in losses of 147 lives, with nearly 700 others
injured.
Nearly half of the attacks were motivated by a personal grievance related to a
workplace, domestic or other issue, and over half of attackers had histories of
criminal charges, mental health symptoms and/or illicit substance use or abuse.
All had at least one significant stressor over the last five years, and more
than half had indications of financial instability in that timeframe. Over
three-quarters made concerning communications and/or elicited concern from
others prior to the attacks. On average, the report says, those who elicited
concern caused more harm than those who did not.
Thirty-two percent of attacks took place in open spaces, such as sidewalks or
outdoor events. The 28 incidents were carried out at 31 different sites, with
nearly half (46%) at businesses (e.g., a bank, retailers, a law office,
warehouses). Most of the attacks were carried out with a firearm (82%),
vehicles (11%) and knives (7%). All of the attackers were male, with an average
age of 37 years old.
securitymagazine.com
secretservice.gov
Hobby Lobby Bought Thousands of Smuggled Iraqi Artifacts in 2010
Now It's Sending Them Back
Hobby Lobby, the Oklahoma-based retailer, reportedly bought 5,500 ancient Iraqi
artifacts in 2010 from dealers in the United Arab Emirates and Israel. It made
the $1.6 million purchase even after being warned that the objects could have
been looted from Iraqi archaeological sites. The artifacts included cuneiform
tablets, clay bullae, and cylinder seals. Now many of the items are going back
to Iraq.
 Hobby Lobby will return 3,800 of these artifacts to Iraq on Wednesday,
according to NPR. The move follows a lawsuit by the Justice Department, filed in
2017, that accused Hobby Lobby of purchasing smuggled goods and importing them
using false declarations. The shipping labels on the artifacts falsely described
them as "ceramic tiles" or "clay tiles (sample)" from Turkey or Israel.
It is unclear whether Hobby Lobby knew about the provenance of the artifacts.
Those responsible for the purchase reportedly did not meet the owner and dealer
of the items, but wired payments "to seven bank accounts held in other people's
names," reports NPR.
Nevertheless, Hobby Lobby agreed to pay a $3 million fine in July of last
year and surrender the artifacts to settle a civil lawsuit from the Justice
Department over their acquisition.
fortune.com
Target Asset Protection Team Leaders Lose OT Cert. Bid
A California federal judge on Monday refused to certify a proposed class of
Target asset protection team leaders seeking overtime pay and meal breaks,
finding that individual questions about their specific job duties predominate
over common issues.
In an order denying the class certification, U.S. District Judge Otis D. Wright
II said that he would have to conduct an individual analysis of each asset
protection team leader's duties to determine if the worker should be exempt from
overtime pay. But such an individualized analysis does not meet the predominance
requirement for class certification, the judge said.
The ruling is the latest development in a lawsuit that Neda Faraji filed against
the retail giant in January 2017. Faraji claims that in violation of state labor
statutes, Target didn't pay its salaried California executive team leaders in
asset protection overtime wages or provide them meal and rest breaks.
law360.com
 Amazon planning new Prime perks at Whole Foods
The integration of Amazon and Whole Foods Market continues to ramp up. The
online giant will begin offering new perks at Whole Foods for Prime members,
including an additional 10% off already discounted products, reported CNBC. This
is the first of many new Prime benefits that Whole Foods promised was on the way
when it recently announced that its year-old rewards program would end on May 2.
The new Whole Foods benefits would also strengthen Amazon's increasingly
powerful array of Prime offerings, the report noted.
cnbc.com
'Hi, It's Amazon Calling. Here's What We Don't Like in Your City.'
Amazon.com Inc. has made about 200 phone calls to cities the retail giant
rejected for its second headquarters. Some of the cities say they are learning
from the disappointing phone conversations and making changes.
Cincinnati and Sacramento, Calif., are restructuring workforce development
programs to focus on tech talent. Orlando, Fla., is considering starting a
community fund to invest in local tech companies and draw more entrepreneurs. In
Detroit, elected officials and business leaders are pushing a ballot initiative
for a new regional transportation network that would connect outer counties to
the city.
wsj.com
Wireless Vision no longer accepting applications
for Director of LP job
Sears And Kmart Launch Online Lease It Program
Mission 500 Raises $113K for Children in Need at ISC West 2018
Quarterly Results
CVS Health Q1 comp's up 5.8%, sales up 2.6%
Publix Q1 comp's up 5.1%; sales up 6.8%
Canada's Loblaw's Q1 comp's up 1.9%; Shoppers Drug Mart comp's up 3.7%
Yum! Brands Q1 comp's up 1%; sales up 4%
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All the News - One
Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
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RILA Asset Protection Conference:
[CAUTION] An Opinionated Review
 By
Amber Bradley,
Owner & Brand Strategist - Calibration Group, LLC
Building a conference that creates demand for people to return year after year
requires attention to every detail. Attendees must leave fulfilled by academic
discussion, lively networking, and that little piece of themselves re-energized
to take on their daily challenges. The Retail Industry Leaders Association's (RILA)
annual conference held in Orlando this week at the Gaylord Palms had a tall task
to fulfill in such a changing environment. But did they make the grade for
attendees to pencil-in Denver into their schedules for 2019?
Let's take a look at a few key factors attendees typically judge their overall
experience by: venue, content, after-hour activities, exhibit floor, and one
more category I like to add; sizzle.
VENUE: The Gaylord. Again.
As many times as this weary conference-goer has been to the Gaylord Palms over
the years, it still doesn't disappoint. Yes, we've been there a million times,
but something is nice about knowing your experience will be a positive one with
good service, nice rooms, and lots of choices for cold drinks and delicious food
without stepping outside the property.
CONTENT: Connect the dots
Honestly the kickoff keynote struck me as an interesting choice and I was very
curious how 7-Eleven's Senior Vice President, General Counsel and Secretary,
Rankin Gasaway, was going to carry the task of setting the tone of the
conference. Gasaway was up to the challenge as he found his groove discussing
how leadership traits translate into the conference theme: "Growth. Relevance.
Influence." A highlight of Gasaway's presentation was the description of one of
his favorite quotes from Dr. Habecker, "A good leader absorbs chaos and returns
order." Gasaway spoke of the importance of creating meaning from data and
engagement with senior leaders within an organization.
Read
more here
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Bad bots detected on 100% of web login pages
Account Takeover Attempts increase 300% after a data breach
Fridays and Saturdays biggest days for hackers - when security pros are off
All websites with login pages have been hit with bad bot traffic and face
Account Takeover (ATO) attempts, according to a Tuesday report from Distil
Networks.
Researchers examined data from 600 domains that included login pages. They found
that hackers use bots to execute ATO attacks for a number of malicious purposes,
including validating sets of login credentials, gaining access to credit card
data, and selling personally identifiable information (PII) on the dark web.
Stolen account data can also be used to transfer money, make purchases, or
spread a political message, the report noted.
Bot operators carry out ATO attacks in two ways, the report found. About 50% of
ATO attacks come in the form of volumetric credential stuffing - where bad
bot requests are attempted in bursts and are easy to identify by a spike in
requests. The other half come through low and slow credential stuffing
and credential cracking, which can be identified by consistent, continuous
login requests that bad bots run 24/7, and often fly under the radar due to
their slower pace, the report noted.
After the credentials stolen in a data breach have been made publicly available,
websites experience a 300% increase in volumetric attacks, the report found.
They also experience three times more credential stuffing attacks in the days
after a public breach.
Bad bot actors are also testing their attempts before launching a full attack,
according to the report. Nearly 20% of all attacks analyzed were preceded by a
smaller scale "test round" a few days prior - a reminder to organizations to
investigate any anomalies, even if they are small.
In terms of attack times, websites are most likely to experience ATO attacks
on Fridays and Saturdays, which is when 39% of volumetric ATO attacks occur.
This suggests that hackers schedule attacks when they believe fewer security
professionals will be working to detect them.
techrepublic.com
Anatomy Of An ATO: How To Spot A Fraudster
With the advent of technology and the prevalence of online shopping, the term
eCommerce fraud has become more general and more vague. Under it, there are
numerous types of categories and attacks. Of these, none are more insidious than
Account Takeover, aka ATO. It's more difficult to catch, and the ensuing damages
for both merchants and unsuspecting customers go beyond just stolen goods.
In a recent interview with PYMNTS, Product Manager and Head of ATO at Riskified
Alon Shem-Tov outlined what businesses, their customers and their security
partners need to know about the full lifecycle of an ATO.
pymnts.com
Modern Security Threats are 'Less About the Techniques'
As the threat landscape changes, so too do demands on cybersecurity leaders and
their teams. Art Coviello, executive chairman (ret.) of RSA, says today's
defenders should be more concerned about vulnerabilities in the attack surface
than on threat actors' specific techniques.
"What people don't get about the threat landscape is, it's less about the
techniques and more about the attack surface, and the number of openings that
have been created,"
"Now, there are hundreds of millions of computer viruses," he pointed out. The
tipping point came in 2007, a "watershed year" in which mainstream applications
went online and the iPhone launch kickstarted the "age of mobility."
One of the places where organizations leave themselves vulnerable is Web
applications. With the onset of agile development, Web apps are no longer a
curiosity, he said. They're expected. The waterfall method, in which apps were
delivered annually or every six months, has been replaced with agile
methodology. Now, developers are creating and updating apps in real-time.
With a larger attack surface, companies also have to do a better job of incident
detection, response, and recovery. As security operation centers (SOCs) have
become overwhelmed with alerts from their growing collection of intelligence
systems, prevention is again top of mind. If they have enough information,
security teams can spot when attackers are taking action.
darkreading.com
Password Reuse Abounds, New Survey Shows
Three keys to being GDPR compliant
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2nd Annual Axis Canada
Retail Leadership Forum
May
23 - 24 in Toronto, ON
The
Retail Landscape is changing and with these changes providing safety and
security for your customers, staff and business is of utmost importance.
This 2-day exclusive seminar will cover topics ranging in a variety of spaces
including, but not limited to:
• Organized retail crime
• Cybersecurity and brand
• Leadership styles during unlikely events
• Workplace safety in a time of legal
cannabis
If you are interested in attending this two-day complimentary seminar please
email Rick Snook or call him at (647) 444-4672 for more details.
We look forward to seeing you there!
Worker finds body in wall in Calgary mall washroom, foul play not suspected
A man's body was extracted from inside a wall of a women's washroom in a busy
downtown Calgary mall on Monday, but police said they did not suspect foul
play. The discovery was made about 9:30 a.m. by a maintenance worker who was
called in to fix a toilet that wouldn't flush on the fourth floor of The Core
Shopping Centre, said police spokeswoman Emma Poole.
During the busy lunch hour, people dined metres away from the washroom, which
had a yellow caution ribbon strung across the entrance. Officers could be seen
ducking in and out of the washroom, along with officials from the medical
examiner's office. Several firefighters were there to help remove the body. At
around 3 p.m., the body, shrouded in a black blanket, was wheeled out.
The man's identity has not been determined. Police said they are still
investigating when he died and how he ended up inside the wall. Poole said
earlier that it's possible someone crawling through a vent or duct fell from
above and got stuck.
news1130.com
As Alberta's private security industry surges, 'concerning trends' appear
Excessive force, racial profiling on the rise?
The complaints come during a time of rapid growth in Alberta's private security
sector. In 2007, there were around 6,000 licensed private security guards
in Alberta. There are now more than 24,000 security professionals of all
types licensed to work in the province, according to provincial statistics.
That number is set to grow. The legal cannabis industry will need even more
private security guards, industry officials say - some of whom might even be
armed.
But has Alberta's system to oversee security guards - who have the power to
arrest, search, handcuff people and use batons - kept pace? In recent years,
Edmonton security guards have been accused of using excessive force, engaging
in racial profiling and unreasonably detaining people. One former guard is
even facing homicide charges.
The ministry could not provide any statistics on how many complaints it
receives, citing a switch to a new electronic system for tracking complaints.
Still, Alberta's security sector is highly regulated relative to the rest of
Canada. Some provinces have no mandatory training for security workers. And he
said Alberta's provincial regulator is an improvement over the past, when the
only options for a person assaulted by a security guard was to sue them or
pursue criminal charges.
edmontonjournal.com
Person involved in bread price-fixing scheme fights to keep name
out of spotlight
Scott Fenton, a lawyer representing X, told Justice Lynn Ratushny that seven
paragraphs in a key court document filed by the Competition Bureau and
previously blacked out by the court at X's request should remain redacted and
subject to a publication ban. Putting the information on the record, Mr. Fenton
said, would "utterly ruin" his client's "sterling reputation" and "make him roadkill" in the case.
The document, partially released to the public by the court on Jan. 31, lays out
the bureau's case to search and seize documents in the bread-fixing case. The
bureau has alleged that Canada's top two bread makers, Canada Bread Co. Ltd. and
Weston Bakeries Ltd., launched a campaign to fix the price of an array of bread
products with the co-operation of some of the country's biggest retailers more
than 14 years ago. No charges have been laid to date.
Retailer Loblaw Cos. Ltd. and parent George Weston Ltd., which also owns Weston
Bakeries, have admitted to participating in what they called an industrywide
bread price-fixing scheme and will not face criminal charges in exchange for
co-operating with the investigation. Loblaw began mailing $25 gift cards to
customers early this year in an effort to make amends.
theglobeandmail.com
Cannabis Sector Credibility Greatly Boosted by Canada's Largest Pharmacy Retail
Chain
Canada's largest retail pharmacy chain, Shoppers Drug Mart continues to lend
possibly the most important voice of credibility to the emerging legal cannabis
market-so far, having signed supplier deals with three of Canada's largest
cannabis growers, and leaving the door open for more to come.
With over 1,250 stores across Canada, the chain owned by Loblaw Companies
Limited is a national retail heavyweight. So when Shoppers Drug Mart signed its
latest supply deal with cannabis giant Aurora Cannabis , it marked the fourth
supplier deal the retailer has inked, and the third with a Canadian major.
Two of the other companies that have already inked agreements with the retailer
were Aphria Inc. and MedReleaf Corp., late last year. The retail vote of
confidence for the emerging cannabis sector started early-Parent company Loblaw
Companies Ltd. applied in October 2016 for a license to dispense medical
marijuana.
Other pharmacies such as Lovell Drugs and PharmaChoice have already signed deals
with other cannabis suppliers; However it's the intensity of the spotlight that
Shoppers Drug Mart casts that lends to speculation of which company will be the
next to garner the retailer's favorable access to mainstream consumers.
prnewswire.com
Canadian Retail Sales Cooling Off
Amazon keeps Prime membership price on hold in Canada despite increase in U.S.
'Amazon of Cannabis' Namaste Plans for Explosive Growth in Canada
Ontario cigarette taxes blamed for soaring demand of black market butts
Store Openings in Canada
●
Toronto's Roots opening two stores in Washington D.C.
●
Sporting goods chain Decathlon opens first Canadian store in Montreal
●
The Rec Room opens in London, Ontario
●
Chloé to Open 1st Standalone Canadian Store
●
SSENSE to Open 5-level Montreal Flagship
●
Shipwright opening in historic Lunenburg
●
Denninger's Foods of the World to open in Burlington Mall
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(Update) OPP warn stores to reconsider having ATMs after spike in thefts
58 businesses targeted since January
 Ontario
Provincial Police are suggesting store owners evaluate the benefits of having
automated teller machines (ATMs) in their stores after a spike in thefts where
the machines are ripped out, leave behind significant structural damages.
Thieves have targeted 58 businesses in the Hamilton, Brant, Waterloo, Owen Sound
and Niagara areas since January 2017, the OPP says. Suspects go to the business,
scope out its ATM location and then return sometime between midnight and 5 a.m.
when the store is closed. They then ram a stolen vehicle through the front
entrance or windows, wrap a chain around the ATM and forcibly rip it out.
thespec.com
Toronto, ON: Grocery shoppers alarmed by purse-snatching scam
Shortly after an Aurora woman shared her story of her purse being stolen at the
local grocery store April 14, another Longo's shopper, this time in Richmond
Hill, said her purse was nearly lifted in the same way at her local Longo's
earlier that afternoon.
And on April 10, police in Milton sent out a release, along with photos, of
purse-snatching culprits in a Longo's at that location. In this case, witnesses
appear to have scared off the suspects.
"Longo's takes the security of its customer and team members very seriously,"
risk management director Michael Coladipietro said in an email. "We are
continuously working with police and other business partners with a view of
preventing and reducing the frequency of such occurrences in our stores."
thestar.com
Man jailed 7 1/2 years for shooting victim in head during drug robbery
Just dropping in: suspect jumps through Nova Scotia store's roof to steal
cigarettes
Toronto police seeking woman who threw hot liquid on Starbucks employee
Robberies and Burglaries
•
C-Store
- Auld's Cove, NS - Burglary
•
Mac's - Thunder Bay, ON - Robbery
•
Mariani Watch Boutique - Oakville, ON - Armed Robbery |
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2018 Group LP Selfie Drawing
and 'Live in NYC' Sendoff
  In
our finale episode, Gus Downing, Joe LaRocca and Amber Bradley
draw three winners for the D&D Daily's "Group
LP Selfie" competition (sponsored by
NuTech National). See
which three LP teams win free pizza parties!
Thank you to Hudson's Bay Co. and the team at Lord & Taylor's historic flagship
store for hosting our LIVE shoot in NYC, all our sponsors for helping make this
educational industry event possible, and all of you for tuning in!
Catch up on any episodes you may have missed here
and stay tuned for our next live broadcast at NRF Protect in Dallas this June.
GLPS Sponsored By:
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Miss an episode? Catch all our
"Live in NYC" 2018 videos
here.
Get involved in our next broadcast in June at NRF Protect in Dallas.
Contact us!
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Online Fraud in 2018: The Good News, and What to
Watch Out For
As e-commerce continues to boom, online fraud is on the rise as well, with new
risks appearing even as other online risks are receding. Here's a look at the
online fraud trends across 2017 and some insight into what to expect in 2018.
History has repeatedly shown that wherever fraud is made more difficult,
tricksters simply turn to new avenues. 2018 will no doubt reflect history, and
two points in particular should be kept in mind by online merchants.
CNP Fraudsters Will Up Their Game
Card not present (CNP) fraudsters are increasingly getting their act together, a
matter of boosting efforts when well-trodden paths are blocked. For example,
proxies are often used by criminals to hide activity but the flagging of proxies
in fraud detection algorithms has prompted criminals to add increasingly complex
tools in conjunction with proxies.
Previously "Safe" Verticals Will Be Targeted
A common viewpoint on online fraud is that criminals will only commit fraud when
the payoff is large. Exceptions are emerging though, in part thanks to the Dark
Web.
The effect is that criminals use stolen cards to pay for basic living expenses,
including ride hailing apps and online takeaways. The loss per incident may be
low for the merchant, but a high number of small fraudulent transactions that
get refunded can quickly eat into profits. Any product is now a target.
Travel services and airlines are also likely to continue to see a great deal of
activity from fraudsters. The online travel industry has two characteristics
which make their products targets.
The Bright Side: Some Risks Are Less Prevalent
As e-commerce evolves certain online fraud risks are becoming less prominent,
it's good news for e-commerce operators of all sizes. For example, premium
shipping has always been a factor in evaluating fraud risk purely because
fraudsters simply didn't care about the additional shipping costs-after all,
they are spending someone else's money-and were prone to tack on premium
shipping whenever they buy.
This is changing, however, as more and more customers demand premium shipping,
Amazon-style. Therefore, merchants don't need to worry as much as before about
the sort of customers attracted to premium shipping.
E-commerce markets that are becoming more grown-up in nature also present a
positive turn to online fraud risks. As Latin American e-commerce markets grow,
the number of legitimate customers is increasingly outnumbering the fraudulent
customers.
thebossmagazine.com
Amazon buyers warn watch out for the "empty box"
scam
Scammers often hide behind a trusted name, and there are few more well known
nowadays than Amazon. Some customers have reported getting a delivery they paid
for but when they open the box nothing's inside.
It's an attempt to circumvent Amazon's guarantee policy and it's working. A lot
of buyers may not even realize how many third party venders are selling on
Amazon. When buying is as simple as a click of the button, it's easy to miss.
That's how Becky Allen says she lost a couple hundred in one transaction.
"We ordered a DVD box set of movies for my son and they sent us ones from a
foreign country. We went back and fourth with them at least trying to get them
reimbursed or the right DVDs sent and they never did send the right DVDs or
reimburse us," said Allen. She paid for something her family couldn't even use.
But now, some buyers report getting nothing but a box.
The 3rd party sellers are banking on you signing for the delivery. "And that's
the loophole because they're trying to create that paper trail, even though
they've sent you an empty box, it clears them. Cause if they just took the money
and run, then you'd have a different fraud, but now the burden of proof is on
you the consumer," said Pete Stone, the Business Program Director with
Spartanburg Community College.
wspa.com
Amazon Boasts Five Times More Online Traffic Than
Walmart, According to Study
A deeper look at why Amazon hiked the price of
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Hillsborough County, FL: 34 arrested in massive
theft & re-sale ring at Home Depot stores
A two month-investigation involving the sale of stolen goods ended with the
arrest 34 people and the recovery of more than $90,000 in new items, still in
their boxes, along with five pounds of marijuana and other stolen goods.
Detectives worked in conjunction with Home Depot corporate security to target
thieves who were stealing from their store and other retailers, then re-selling
them to intermediaries for almost 80% off retail. Home Depot Corporation
revealed a total loss of $2.4 million in power tools over 12 months from four
stores in eastern Hillsborough County (Brandon, Riverview, Valrico and Sun City
Center). On April 19, detectives conducted a two-day sting and arrested 21
people. On April 24, HCSO executed simultaneous search warrants at the homes of
the four main fences. Joshua Burr, Kyle Walters, Duane Gutherie and Aaron Orr
were arrested.
abcactionnews.com
Hillsborough Sheriff holds News Conference on Home Depot
Fencing Operation
During their arrests, the following items were seized:
Over $90,000.00 of New In Box merchandise, $30,000.00 in U.S. currency, 5.2
Pounds of Marijuana, A stolen, 2008 boat, A stolen, 2015 boat trailer, A 2005
Dixie Chopper lawn mower, A 2013 Dodge Challenger, A 2010 Honda Accord.
youtube.com
Chicago, IL: Former owner of Noble Square car
dealership charged with $1.5 Million theft scam
A list of felony charges were announced Tuesday against a former Chicago
businessman who allegedly stole more than $1.5 million as part of a large-scale
theft scam he ran through his Noble Square neighborhood car dealership. Donald
T. Barclay, 56, was charged with felony counts of identity theft over $100,000,
theft by deception over $1 million, theft by unauthorized control over $1
million, theft over $500,000, theft by deception over $100,000 and wire fraud,
according to the Illinois Attorney General's Office.
suntimes.com
Muncie, IN: Frequent local arrestee says 'they'
make him steal
 City
police said a shoplifting suspect threatened to shoot a citizen trying to aid in
his capture, and later suggested he might kill a law enforcement officer. Lonnie
Edward Gannom, 47, also tried to persuade officers that sinister unnamed forces
were forcing him to commit crimes. Gannom was arrested about 1:10 p.m. Monday
after he allegedly fled with merchandise from Lowe's Home Improvement. A witness
followed Gannom across to Best Buy, where Gannon allegedly threatened to shoot
the witness, who ended their pursuit. A city police officer found Gannom outside
a nearby apartment complex. Gannom reportedly told the arresting officers "he
has to steal every day or 'they' will kill his family," according to an
affidavit.
thestarpress.com
Newbury Park, CA: Pediatrician and her husband
arrested; making fake barcodes to steal thousands from Target
 Authorities
raided the home of Elizabeth and David Hooper and inside found stolen
merchandise and items used to make Target barcodes. Police believe the couple
put barcodes on expensive items and rang themselves up at the self-checkout
lane. Elizabeth is a Pediatrician who worked part time in Tarzana at a medical
center. In 2006, Elizabeth admitted guilt and said she "removed a credit card
from the wallet of a coworker and made $1,219.65 in unauthorized purchases."
Authorities believe the couple, who just had a baby, stole about $2,400 in
merchandise from Targets in Thousand Oaks, Westlake Village and Woodland Hills.
Authorities said the thefts may have started in January. She and her husband
were arrested Saturday on suspicion of grand theft and conspiracy to commit
grand theft.
abc7.com
Parkville, MD: Woman charged in armed
robbery/shoplifting spree
A north Baltimore woman accused in a string of armed robbery and shoplifting
cases at a shopping center in the Parkville/Towson area last week, police
announced Tuesday. Kennise Chantelle Burrell, 30, was arrested while hiding
behind a bus shelter after allegedly shoplifting at CVS in the Pleasant Plains
Shopping Center, at about 6:30 p.m. last Wednesday. It was the same CVS where
she is accused of starting her spree, which included four armed robbery cases in
the county and "a number of armed robbery cases" in Baltimore City.
foxbaltimore.com
Charlotte, NC: Criminals stealing a lot of lingerie from
local mall
NBC Charlotte found several reports of shoplifters at South Park Mall pilfering
panties and bras by the hundreds. More than $20,248 worth of women's lingerie
was stolen in just five incidents at South Park's Victoria Secret location that
NBC Charlotte counted since January. More than $8,000 worth was stolen in a
single incident Monday afternoon. Two people are wanted in connection with the
crime.
wcnc.com
Las Vegas, NV: Three men sought in connection to Cellphone
thefts at several store in Las Vegas and Henderson; armed with wire cutters
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Shootings & Deaths
 Houston,
TX: Man fatally shot after robbing gas station
Police are searching for the gunman who fatally shot a man just minutes after he
robbed a Citgo gas station store in north Houston Monday night. Responding
officers arrived at 10 p.m. to find the man shot at the corner of Greens Road
and Seminar Drive, near the gas station. He had allegedly robbed the gas station
just minutes before. During the robbery, the man held two clerks at gunpoint
inside the store. It is unknown who is responsible for the shooting, HPD
spokesman Victor Senties said.
chron.com
Waco, TX: One killed, gunman at large after
shooting outside Red Lobster
Waco police were searching Tuesday afternoon for the shooter who killed a Waco
man late Tuesday morning outside the Red Lobster near the Richland Mall.
Witnesses told police the shooter hopped out of a white pickup truck, shot the
victim, 32-year-old Justin Wayne Bible, who was in another vehicle, then the
victim's vehicle crashed into a third vehicle that was not involved. When police
arrived, shortly after 11:15 a.m., they found the single victim suffering from a
gunshot wound. Investigators believe the victim was targeted, but they are not
sure why. Bible was pronounced dead just after 5:30 p.m.
kcentv.com
Mio, MI: Police negotiate 'peaceful resolution'
with barricaded gunman inside a Pharmacy
A gunman barricaded in Pioneer Pharmacy in Mio gave himself up without incident
after a five-hour standoff.
According to Oscoda County Sheriff Kevin Grace, the unidentified gun man entered
the pharmacy about noon today. A quick thinking employee called law enforcement
officials and explained the situation. About 12:15 the gunman ordered an
undisclosed number of people out of the building.
upnorthvoice.com
Memphis, TN: $1 million bond set for Store Clerk charged
in shooting death; suspect stole a wine cooler
Robberies, Thefts &
Incidents
Newark, NJ: FBI Probe Busts Alleged NJ Armed Robbers In
6-County Spree
Update: San Antonio, TX: Police seek suspects in Helzberg
Diamonds jewelry theft at North Star Mall
Bakersfield, CA: Don Roberto Jewelers the victim of a
Smash & Grab; 3 unarmed suspects
Hummelstown, PA: Shoplifter flees Tanger Outlet in Hersey;
Police chase ends in crash
Long Island, NY: Masked Suspect in NY Robberies Turns Self
In After Mom Recognizes Him
Kay Jewelers in the Central Mall, Lawton, OK reported
an Armed Robbery on 5/1; bank deposit stolen
Kay Jewelers in the University Mall, Carbondale, IL reported a Grab & Run on
4/30; item valued at $25,599
Kay Jewelers in the Cottonwood Mall, Albuquerque, NM reported a Grab & Run on
4/29; item valued at $8,999
Fire & Arson
St. Lawrence County, NY: Lack Of Manpower Hampers
Firefighters At Woodchop Shop Blaze
A lawn and garden equipment dealership caught fire in the town of Norfolk late
Monday morning. The fire at the Woodchop Shop sent a thick plume of smoke high
in the sky. The fire got its start about 10:45 a.m. near the back of the
building. Dealership staff made the first valiant effort at extinguishing it.
wwnytv.com
Skimming
Thefts
Richmond, VA: Man pleads Guilty in $1.2M Skimming
Scam
An Alexandria man pleaded guilty to bank fraud in connection with a $1.2 million
ATM skimming and cloned card scheme that affected customers in Colonial Heights.
Roberto De Miranda Martinez, 43, was apprehended in the process of installing a
card reading ATM skimming device and camera on an ATM in Colonial Heights. In
skimming schemes, the reader picks up data from bank customers using the ATM and
then the perpetrators use the data to clone duplicate cards to obtain funds from
the customer's account. An FBI investigation has uncovered approximately $1.2
million in losses from the scheme. De Miranda Martinez pleaded guilty to
conspiracy to commit bank fraud, and bank fraud. He faces a maximum penalty of
30 years in prison when sentenced on August 1.
wtvr.com |
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Best Buy - Rib Mountain, WI - Burglary
•
C-Store - West Hartford, CT - Armed Robbery
•
C-Store - Killeen, TX - Armed Robbery
•
C-Store - Gulfport, MS - Armed Robbery
•
C-Store - Fayetteville, NC - Armed Robbery
•
Cellphone store - Billings, MT - Armed Robbery
•
Gun Store - Kissimmee, FL - Burglary
•
Jewelry Store- Bakersfield, CA - Robbery
•
Kay Jewelers - Lawton, OK - Armed Robbery
•
King Dollar - College Station, TX - Burglary
•
Marijuana Dispensary - Reno, NV - Burglary
•
McDonald's - Jacksonville, FL - Armed Robbery
•
Motorcycle Dealer - Mobile, AL - Burglary
•
Pharmacy - Mio, MI - Armed Robbery
•
Quik Chek - Clinton, NJ - Armed Robbery
•
Red Robin - Anchorage, AK - Armed Robbery
•
Rite Aid - Dumfries, VA - Robbery
•
7-Eleven - Buffalo, NY - Armed Robbery
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Daily Totals:
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13 robberies
•
5 burglaries
•
0
shootings
•
0 killings
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April Burke Doyle named Regional Loss Prevention Manager for Comark
Inc. |
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Submit Your New Hires/Promotions or New Position |
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Featured Job
Spotlights
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VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of
the company's Loss Prevention program across more than 400 stores nationwide,
and ecommerce. Reporting to the CFO, this position has overall leadership
responsibility for leading the charge in driving shrink reduction...
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VP, Loss Prevention
Brentwood, TN
Key duties include developing and implementing strategies and programs to (i)
reduce the Company's financial losses resulting from internal and external
theft; (ii) improve the company's receiving and inventory control processes and
procedures to reduce financial losses resulting from administrative errors; and
(iii) identify and investigate fraud and theft of company assets...
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Vice President Security
Greendale, WI
The Vice President of Security will set our long term strategic vision and
oversee planning for the security and safety of employees, facilities, assets,
customers, vendors, and participants. In this position, you will align financial
and operational performance to create economic value and reports to the
executive team on all functions of security...
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VP, Internal Controls
San Francisco, CA
The Vice President, Internal Control will lead Sephora's
cross-channel strategies to protect the company assets and business from all
external and internal sources of losses... |
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Safety & Loss Prevention Manager
Ocala, FL
Chewy is currently hiring a Safety & Loss Prevention Manager for our Ocala,
FL fulfillment center. This individual will be responsible for the fulfillment
center safety, loss prevention, environmental compliance, and food safety
programs as well as employee engagement in support of Building a Culture of
Safety...
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Field Loss Prevention Manager
Jacksonville, FL
● Manages and coordinates Loss Prevention and Safety Programs intended to
protect Staples assets and ensure a safe work environment within Staples Retail
locations
● Manages Loss Prevention initiatives and programs on facility levels which may
include a combination of locations within a geographical area; travel
required...
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Manager of District Loss Prevention
Salt Lake City, UT
You will be responsible for driving company objectives in profit and loss
control, sales performance, customer satisfaction, and shrink results. District
Loss Prevention Managers are responsible for leading Loss Prevention functions
within a specific operations district and for collaborating with Store
Operations and Human Resources in an effort to prevent company loss...
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Field Manager, Asset Protection (East Coast & Canada)
Atlanta, GA
The Field Manager, Asset Protection is based in Atlanta, GA and is responsible
for executing AP programs and strategies relating to theft and fraud mitigation,
operational integrity, and compliance supporting the East Coast and Canada
facilities...
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Fraud Operations Analyst
Atlanta, GA
The Fraud Analyst is based in Atlanta, GA and is responsible for protecting HD
Supply Construction & Industrial through proactive review of internal and
external transactions to identity fraudulent and/or inappropriate use which
warrant further investigation. This role will also support Asset Protection
through the ongoing development of reporting intelligence and administration...
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Supervisor Asset Protection - Maurices
Headquarters
Duluth, MN
We are currently looking for an Asset Protection Supervisor for our maurices
Corporate Offices in in Duluth, MN. In this role you will oversee the day to
day safety & asset protection operations as they relate to the corporate office
with general direction from AP management & supervises a team of hourly AP
associates...
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Global Investigator I - GS
Bentonville, AR
● Acts as an internal and external liaison for
assigned business segment
● Conducts investigations (for example, fraud, theft, misappropriation,
diversion, personal conduct, major crime)...
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Senior Asset Protection Specialist - San Francisco
San Francisco, CA
This job contributes to REI's success by mitigating and reducing shrink
(including theft and fraud by customers and employees) and increasing physical
security for people and products in a specified retail store...
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Regional Loss Prevention Manager-West Coast Region
Pasadena, CA
Crate and Barrel is America's most exciting
housewares specialty retailer with 100+ locations and over 6,500 associates
nationwide. We are seeking an experienced, committed and enthusiastic
professional to join our Internal Audit department...
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Regional LP Investigator
Northern CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Featured Jobs
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Keep Your Team Successful
and High Performing with
Questions, 'Relaxed Intensity' and Learning Curves
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Want a High Performing Team? Create an Atmosphere
of 'Relaxed Intensity'
While the term might seem contradictory, it's anything but counterproductive.
This balance between a fun and competitive atmosphere benefits both leaders and
team members. Here's what lightening things up can do.
Part of something special
Want an A Team? It's All About Learning Curves
Leaders want to be liked and respected, but they also want to inspire high
performance. Fortunately, both are possible at the same time, but it doesn't
happen without attention to engagement. And to get your team engaged, you need
to set up learning curves.
Everyone is on an S
|
Use These 3 Questions to Keep Your Team High
Performing
In SEAL teams, when patrolling to a target, they ask three questions to help
them ascertain their relevance as individuals and as a team. These questions can
be used to make your team even better, and keep your team high-performing.
Action learning
How to
Fast-Track Any Team to Success
There are two ways to lead your team. Both can help your team be more
successful, more engaged and more united. Heart-focused leaders help strengthen
relationships between team members and build trust, and head-oriented leaders
support a team's success, and set clear goals. Here's how you can utilize both
and help your team thrive.
Outside your comfort zone |
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Submit Your Group LP Selfie Today!
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Asking for advice is a great thing and we all need it from time to time merely
because as the old adage goes we're too close to the trees to see the forest.
However, the key is who you ask for it and what are their agendas, because we
all have them and even well intentioned advice can be swayed by an individuals
need or desire to accomplish their objectives. Advice is the easiest thing to
give and the hardest thing to practice. But getting a second opinion is always
good. You've just got to realize that we're all just humans and even the best
advice givers and mentors are influenced by their own needs.
Just a Thought,
Gus
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