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First Quarter 2018 Senior Jobs Report
First Quarter 2018 Senior
LP/AP Job Report
40 LP/AP Executives Filled Q1
2018's Senior Positions
15 LP/AP New Pyramid Heads & 25 New Senior Support Leaders Named
in Q1
Sally Beauty, Penske, and Michaels being the only three to
name new Vice Presidents.
CKE Restaurants, Restoration Hardware, HD Supply, Brooks
Brothers, Kate Spade, The Walking Company, Lucky's Market,
Village Super Markets, The Fresh Market, Fresh Thyme Farmers
Market, and MadRag/10 Spot naming or promoting new LP/AP
leaders.
Obviously Sally Beauty was the biggest job filled in Q1
with Michaels following close behind. While Penske promoted
their senior LP executive to Vice President.
The biggest HR developments in Q1 were obviously
Staples and
REI eliminating their senior LP roles and the massive
Macy's AP reorganization reported on
in two articles and actually went further then initially
reported. Certainly
7-Eleven cutting 14 AP positions and
Bloomingdales cutting 20% of their LP payroll were
noteworthy. However given the overall retail industry cuts,
which some have quoted at being 60% higher than last year, these
cuts just aren't as alarming as they once would have been.
Senior LP/AP
Appointments Take a Dive in Q1
New Sr. Appointments Down 35% From Q1 2017
New Pyramid Head Appointments Down 58% From Q1 2017
Not surprisingly new senior appointments were down in Q1 from
2017's strong out-of-the-gate Q1 shotgun start.
Where 62 LP/AP executives were named in new roles. Thirty-six of
which were named pyramid heads and twenty-six named to senior
support roles, with 11 or 30.5% obtaining officer level titles
of vice presidencies. Which, when compared to this years three
new vice presidencies, shows a 72% decline in the actual
number of executives named vice presidents in Q1 versus Q1 2017.
Last year's Q1 LP/AP jobs market was an unusually strong one,
being up 28.5% over 2016's Q1. But this sharp decline go
well beyond typical variances and reflect the shrinking market
and super tight budgets, especially when you look at the 72%
decrease in organizations willing to reward leaders with a vice
presidents role and associated benefits.
Looking at it from another prospective, for the last four years
approximately 30% of all new appointments in Q1 were named vice
presidents, which fits from a timing prospective with company's
reviewing and rewarding the top executives. However this year
that number as well declined to only 7.5% of new senior
appointments reached the vice president level. A 75%
reduction in the norm for those executives being named vice
presidents.
All in all not a favorable LP/AP jobs report to start 2018.
Publicly reported store closures down 20%, retail cuts down 61% since Q1 2017
Top 3 ORC Cases of Q1
March 20:
North Haven Man Pleads Guilty in U.S. Court to Role in Large-Scale $5.9M Fencing
Operation
March 9:
Worchester, MA: Man held on ID theft charges worked at store tied to $3.6M food
stamp fraud
Jan. 19:
Houston, TX: Thieves smash display cases, make off with $2M in jewelry
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Vector Security Networks Launches VeloCloud
SD-WAN Offering
 Vector
Security® Networks, the single source provider of managed network services and
physical security solutions to multi-site businesses across North America, today
announced it is offering VeloCloud SD-WAN to its customers.
VeloCloud Cloud-Delivered SD-WAN enables enterprises to securely support
application growth, network agility, and simplified branch and end-point
implementations while delivering optimized access to cloud services, private
data centers and enterprise applications.
The Vector Security Networks SD-WAN offering powered by VeloCloud, now part of
VMware, improves network availability using multiple connections. Retailers and
other multi-site businesses will experience improved service and application
availability due to efficient management of data and connections.
vectorsecurity.com
Stoplift in the News
Stores use artificial intelligence to catch shoplifters
Some grocery stores in Rhode Island and Massachusetts are using artificial
intelligence to catch shoplifters
The technology, called Stoplift, analyzes security video to automatically detect
theft or errors at the checkout, according to Malay Kundu, the creator of
Stoplift. "It can actually tell what you've handled versus what you've rung up,"
Kundu said.
 The Cambridge businessman used to develop real-time facial recognition systems
to look for terrorists in airports. He realized similar technology could be used
at the checkout to tackle a $13 billion per-year problem for grocery stores in
the United States.
Though preventing shoplifting is the primary function, Stoplift can also reduce
the time law-abiding customers spend in line, according to Kundu.
"The same technology that we're using for identifying fraudulent behavior at a
self-checkout turns out to be equally good at identifying legitimate behavior,"
he said.
Kundu said Stoplift reduces false alerts at the self checkout by as much as 90
percent.
When asked if Stoplift blurs any privacy lines, Kundu said Stoplift is no
different than a surveillance camera.
In the future, customers may not have to go through the checkout. Kundu said his
company is working on technology that would track the groceries consumers put in
their carts and automatically charge them when they leave the store.
wwlp.com
What Some Are Writing
The "Era of Surveillance Commerce"
Consumers feel spied on as data is bought, sold and stolen. Lee Peterson of WD
Partners asks, "Is this good for brands?"
We didn't realize it as it happened, but years ago, we entered a new era - we
simply haven't named it yet. We now live in an inescapable era of
surveillance commerce. This era has been made possible by three converging
trends: Rapid advances in mobile technology and location tracking, the dominance
of ad networks tracking consumers across any digital device and shopping channel
and the ubiquitous, inescapable algorithms governing almost every aspect of
daily commerce.
And that's to say nothing of what AI might soon unleash. We've witnessed the
almost wholesale reordering of economic and commercial life, and anything this
far-reaching unlikely leads to unintended consequences. What's clear is as both
citizens and consumers, we have not yet fully grasped what it all means.
91% of adults agree or strongly agree that consumers have lost control of how
personal information is collected and used by companies.
Despite all that has happened, the option to opt-out is no longer an option. Yet
the reluctant acceptance of the "privacy is dead" mantra by shoppers may not be
a viable, long-term state of affairs. It's time for brands to listen better to
consumer misgivings. After nearly two decades of citizen apathy and short-lived
outrage over government and corporate overreach, we may have hit a tipping
point.
Maybe it's time to rethink the basic premises baked into the model of
surveillance commerce. Just because technology allows us to reach anyone,
anytime and anyplace we want, doesn't mean it's going to build a brand for the
long-term. Quite the opposite.
retaildive.com
Across the Pond It's the Same View - With TRU
Closures
UK's High Street crisis forces hundreds of store closures
 Nearly
650 shops and restaurants, run by a handful of major chains, have shut since the
start of 2018 or are at risk of closure.
Maplin and Toys R Us sites account for half that total, according to
analysis by BBC 5 live's Wake Up to Money. The BBC's analysis shows that cities
have borne the brunt of these retail insolvencies, but towns across the UK have
also been affected. Many already have a high shop vacancy rate.
Bryan Roberts, a retail analyst at TCC Global, said some retail failures had
been self-inflicted as firms failed to adapt to changing consumer behaviour.
"There are lots of nimble retailers out there. There've also been cost pressures
like the minimum wage, and business rates - particularly those on the High
Street."
bbc.com
US set to lose another big chunk of retail space
in 2018 - CS
Home Store Closures Coming
"We estimate the industry is actually on pace for another year of closure square
footage at historic peak levels (in line with 2017 levels)," the analysts said.
On a store unit basis, however, closures are expected to slow, down 59 per
cent from last year, when they were at an all-time high.
This year they note a shift from so-called soft line retailers, which sell
clothing and linen, to hardline stores that typically sell consumer electronics
and home furnishings, and more closures at so-called bigger box stores.
"Home store closings are accelerating as more share shifts online and
their own online sales cannibalise store sales," they note. Among those
shuttering stores are Pier 1 Imports, Bed, Bath & Beyond, Williams-Sonoma,
Michaels Companies, which is behind US crafts retailer Aaron Brothers. And
in the mass space, Walmart is closing 63 Sam's stores, while Sears closures
continue as well.
ft.com
What does the future of in-store payments look
like?
Most major retailers are adopting scan-and-go options, but just walk out
technology, facial recognition and personalization are all likely to guide the
future of in-store payments.
Four themes to consider from the customer standpoint: experience,
personalization, ease and gratification. For Farfetch's store of the future,
frictionless payments enabled by smartphones sits at the core of getting those
four things right.
Frictionless payments in the store of the future aren't just for a luxury
retailer store lab - they're an imperative for all of retail. And more
executives can be seen committing to that future in the investments that nearly
all major retailers are making in mobile scan-and-go and checkout-free programs.
Retailers have graduated from geofencing and beacons - two methods that have
been largely unreliable -and are focusing their frictionless payment efforts on
scan-and-go with a select few having moved on to more advanced concepts like
just walk out technology.
But that's merely the tip of the iceberg.
The clear winner in scan-and-go is Apple - but Target, Walmart and Kohl's will
all start to catch up, Gehani said. Generally, he added, it's the way that all
big-box retailers want to go.
"A lot of conversation has been [about how] this will be a cost saving because
of fewer cashiers," he said. "Retailers that will win are going to take labor
savings and put that to other store labor, like ensuring security, [that
the] shelves are full at all given times and helping customers on the floor."
Mobile checkout shouldn't spur a reduction in total store labor, but rather a
shift toward other activities. And implementing such a program isn't to say that
cashiers suddenly disappear. Retailers will win, not by removing associations,
but by creating better ones, Gehani said.
retaildive.com
SmartMetric Biometric Credit Card To Protect
Consumers And Banks Against Fraud
SmartMetric has created a biometric fingerprint scanner that fits inside a
standard credit card that is used to validate the card user and instantly turn
on the card following a less than 1 second scan of the card users fingerprint.
The card holder's fingerprint is stored inside the card and never leaves the
card. This provides enhanced security since the person's biometrics is not
stored on central database. Further a person's biometrics aren't traveling
across a network where it could be intercepted. When a card holder receives
their biometric card from their bank all they need do is touch the square sensor
on the surface of the card up to 4 times and forever after, the card holders
fingerprint is stored inside their card. Now only the card holder can activate
their card.
globenewswire.com
RHONJ Star Melissa Gorga's Envy Boutique Sold Counterfeit
& Fake Chanel Items
Real Housewives of New Jersey star Melissa Gorga has suffered another business
hiccup following
the closing of her husband Joe Gorga's restaurant last year.
The latest issue has to do with her Envy by Melissa Gorga boutique which
was apparently selling counterfeit and illegal Chanel items, according to
Melissa herself. Hours ago, the Bravo housewife took to her social media to
acknowledge her store had been selling fake items from the luxury brand and
promised to stop selling anything related to the brand from here on out.
realityblurb.com
Early Bird
Registration For IMPACT 2018 is Open!
Reserve your spot before
MAY 15
for your chance to win a $200 VISA Gift Card!
 About
IMPACT 2018:
IMPACT 2018
will be hosted Oct 1 - 3, 2018 at the University of Florida.
The LPRC has developed this conference to help retailers and their solutions
partners better employ research tools to assess the real-world impact their
LP efforts have on sales, crime, and loss levels.
Why attend the fastest growing industry
conference?
350+
registered LP professionals at IMPACT 2017
97% of
attendees would recommend IMPACT to others
3
Continents Represented
Join today to participate in exciting presentations, panel discussions, and
exclusive Learning Labs! Don't wait,
register today!
5 Ways to Strengthen Your Anti-Harassment
Complaint Process
No complaints doesn't mean no harassment. Here's how to build trust in your
reporting procedures
Leaders at many organizations are taking a fresh look at their strategies for
preventing and addressing sexual harassment in the wake of the
#MeToo movement. As you
revisit your policies, don't forget to also fine-tune your complaint procedures.
Without a robust process that employees can trust, an anti-harassment policy has
little value.
1. Make Clear Who Can Bring Complaints Complaint procedures should not be
limited to employees who have experienced harassment. Workers who witness
inappropriate conduct should be able to file grievances as well.
2. Have Multiple Points of Contact If you want your complaint procedure
to be effective, don't require employees to report their concerns only to their
supervisor. After all, a manager may be the person engaging in the conduct the
worker is complaining about.
3. Detail What Constitutes Prohibited Conduct Flesh out what you mean by
unacceptable harassment in the workplace. There are three key points you should
make
4. Provide Robust Protection Against Retaliation The main reason
employees typically refrain from reporting harassment is fear of retaliation.
The complaint procedure should set the foundation for a culture that does not
tolerate reprisal of any kind.
5. Take Strong Corrective Action Communicate that prompt and
proportionate corrective action will be taken if your company concludes that an
employee or any affiliated client or customer has engaged in inappropriate
conduct, whether or not the behavior meets the legal definition of harassment.
(Subscription may be required)
shrm.org
Reposted: Nike Global Risk and Control Director
in Beaverton, OR
As our Nike Direct Risk & Control Operations Director you will be responsible
for aligning our resources and plans to the global strategy. In this role you
will support teams in Stores, Digital and Operational Excellence to influence
how we develop and deliver core programs in support of the Risk & Control
mission around the globe, and help our teams to cut shrink, fight fraud and
manage risk in Nike Direct. In this role you will be responsible for maintaining
the global vendor relationships, performance requirements and measuring business
results.
nike.com
Reposted: VP, Internal Controls for Sephora in
San Francisco, CA
The Vice President, Internal Control will lead Sephora's cross-channel
strategies to protect the company assets and business from all external and
internal sources of losses. This role requires business, financial and
leadership acumen. As the head of Loss Prevention and Fraud management,
this leader will drive fights against theft and fraud in-store and on-line. As
the head of internal control, this person will manage procedures and policies
and champion their enforcement. Finally, this leader will manage the Crisis
Management Plans to restore operations in case of an incident or disaster.
Supervises the LP Team and their strategies and actions to drive down shrink
(in-store, Distribution Centers).
Supervises the On-Line Fraud management Team, in partnership with Dotcom and
Call Center Teams
Manages risks mapping and their reporting to LVMH & Sephora Global in order to
comply with LSF requirements (French version of Sarbanes Oxley)
Oversees Internal Control, Fraud Management, Field Loss Prevention teams
(approx. 40)
sephora.com
Reposted: Director, Internal Audit & Control for
Sephora in San Francisco, CA
As a Director of Internal Audit & Control, you will be responsible for the
development, implementation and testing of internal control rules and procedures
within Sephora in the Americas (Sephora US, Canada, Brazil, Mexico), in full
compliance with LVMH policies and procedures and for determining the internal
audit scope, developing the annual audit plan and performing the
audits. Reporting to the VP of Internal Control, you will help the
organization accomplish its business and financial objectives by bringing a
systematic, disciplined approach to evaluate and improve the effectiveness of
risk management, control and governance processes.
sephora.com
Director of Organizational Safety and Security
for Ross Stores in Dublin, CA
The Director of Organizational Safety and Security is responsible for promoting
the Loss Prevention key objectives through ensuring the safety, security, and
protection of company assets within the corporate environment. This position
will effectively lead, manage and support the security and life safety program
for the corporate offices to include physical security, fire and life safety,
alarm response, access control, visitor's control, CCTV, etc.
The Director role is responsible for the supervision of security personnel and
the oversight of Fire/Life Safety systems, equipment and processes. The Director
will lead, drive and promote effective crisis and incident management. The
Director may also participate, as directed, in on-going company initiatives and
independently communicate with associates at all levels of the organization. The
Director will represent the Senior Director of Corporate Security and Life
Safety as directed or in the absence of. rossstores.com
Mother's Day spending to reach $23.1 billion
Old Navy to Open 60 Stores This Year
Nine West Files Ch. 11 Plan With $200M Stalking
Horse Bid
Illinois: HB337 Increasing Felony Threshold to
$2,000 moves to Committee
2018 Spring IAI
Midwest Chapter Meeting Recap
 The International Association of Interviewers (IAI) Midwest Chapter held its
second meeting on Tuesday, April 10th, 2018 at Axis Communications in
Chicago, IL. CFI's, IAI members and guests gathered the day before IAI's
Elite Training Days to network and listen to multiple presentations. Chapter
Chair, Tim Lapinski, CFI, LPC kicked off the meeting with a review of the
Chapter's purpose and goals, as well as, an introduction of board members
and all attendees.
John Diederich, Sr. VP & COO of Rush Copley Medical Center, presented on the
importance of active shooter training and preparation, as he went through a
detailed personal account of his experience at the country music festival in
Las Vegas, when the mass shooting occurred. John described in detail how
having that training potentially saved his life, and the lives of many
others.
The group then took a tour of Axis Communications' facility, and was given
insight into some of the new technologies Axis is engineering, and other
industries they serve.
After reconvening, David Thompson, CFI, VP of Operations for W-Z, presented
on "Back to Basics," which covered the need to remember the foundation of
the W-Z method and not skip the little things. It was a great refresher for
anyone that no longer interviews on a regular basis, or has teams that do
the majority of the interviewing.
Finally, Stephanie Hoover, CFI, Strategic Account Executive at CONTROLTEK
USA, presented on navigating the Certified Interviewer website. This
detailed where to find members, committees and resources, such as the
rationalization matrix.
Board meetings are held monthly via phone, and are open to all members.
Board meeting information, including past meeting minutes, can be found on
the Midwest Chapter page at
www.certifiedinterviewer.com. The IAI Midwest Chapter looks forward to
seeing you at their next event, especially if you are in the Iowa, Illinois,
Indiana, Missouri, Ohio and Wisconsin area. Thank you Aaron Hancart
and Tim Lapinski for this conference recap!
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Stephanie Hoover, CFI,
Strategic Account Executive at CONTROLTEK USA, demonstrates to
attendees how to navigate the Certified Interviewer website |
John Diederich, Sr. VP & COO
of Rush Copley Medical Center, addresses the audience on Run,
Hide, Fight |
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David Thompson, CFI, VP of Operations for W-Z, presents on 'Back To Basics for
Interviewing' |
Axis Communication kicks off
the meeting with an introduction to their company and facility |
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All the News - One
Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
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Event will be held at DoubleTree by Hilton Philadelphia
Airport
4509 Island Avenue, Philadelphia, PA 19153
RSVP
to
sboardley@securityresources.net by Wednesday, April
25, 2018
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2012 Data Breach Still in the Courts Over
Customer Harm
9th Circ. Denies Zappos Rehearing Of Data Breach Ruling
A Ninth Circuit panel on Friday denied Zappos.com's bid for the court to
reconsider its reversal of the company's escape from consumer claims over a 2012
breach that affected 24 million shoppers, saying the customers had standing to
sue when they filed their first complaint.
Zappos cited direct conflicts with four other appellate courts when challenging
the panel's March decision, which
added to confusion over whether theft of consumer data is enough to
establish Article III standing.
But the panel held true to
its previous
ruling Friday, rejecting Zappos' bid and amending the decision to note
that shoppers whose personal identity information is stolen suffer an
increased risk of harm regardless of whether any have endured financial
repercussions.
In the complaints, plaintiffs allege that the Zappos data breach places them at
imminent risk of identity theft," the panel wrote.
law360.com
No business safe from cyber attack, says KPMG
Companies should be investing more time and energy in cyber protection and
resilience than ever before in view of the constantly changing cyber crime
threat, said Ferbrache. But he noted that many firms are suffering from "cyber
fatigue" and focusing IT investment on a variety of emerging technologies, such
as machine learning, at the expense of security.
Ferbrache said a "radical rethink" is required on the part of internal audit
(IA), which generally focuses on mapping control networks as a way of preventing
cyber crime.
The problem is that this does not always mirror how the crimes are committed,"
he said. "It's time for a different approach."
He described cyber criminals as "rational businesspeople" looking for a return
on their investment in the tactics and tools they use to steal, commit fraud and
extort money. "One thing they do not do is think in is organizational silo
structures - and so neither should the IA team," said Ferbrache. computerweekly.com
Threat Actors Turn to Blockchain Infrastructure
to Host & Hide Malicious Activity
In a troubling trend for enterprises and law enforcement, threat actors are
ramping up their use of blockchain domains to hide malicious activity and
improve their ability to withstand takedown efforts.
Security vendor FireEye says it has
observed a recent uptick in interest in cryptocurrency infrastructure in
the cyber underground. Over the last year, there has been a big surge in the
number of threat actors that have begun incorporating support for blockchain
domains in their malware tools.
darkreading.com
Combatting the New Normal
According to reports, however, hackers claim they have 5 million credit and
debit card numbers from Hudson Bay Company breach. Gemini Advisory has stated
125,000 cards have been released for sale so far and has estimated the theft of
card numbers began as early as May 2017.
At this point, no one should be surprised. These events no longer cause the
widespread panic and alarm they used to. Every few weeks, there is another
revelation to the point where people are asking, "Is this the new normal?"
 When
you are in the middle of battling fraudulent activities day after day, it can
feel like the criminals are always one step ahead and that this pattern
really is the new normal.
Unfortunately, more leaks still appear, and there are plenty of new areas of
concern. Can you say IoT?
So, what can be done now? The answer must be a holistic approach across all
channels, supported by technology, good security processes, education and the
power of data analytics utilization. This seems like an easy enough statement to
make. But in practice, determining the right areas of focus and evaluating the
accompanying costs are nowhere near as easy.
When you think about fraud across all channels, one of the weakest links today
is authentication. You may have a great security process for your mobile banking
experience, but what about your phone channel? It is estimated that one out of
every 2,000 calls is a fraudster attempting to gather the additional information
needed to authenticate and commit a scam. In every interaction, whether it is
phone, web, mobile or in-person, you must think of the next generation of
authentication tools that are emerging and continually look to invest in new
technology that works across a wide range of channels.
Introducing more passive technologies into your channels, like biometrics and
analytics, can help balance the need to prevent fraud with less friction for
consumers.
paymentsjournal.com
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What are Gait Video
Analytics?
Gait analysis refers to the study of
human motion (as in one's gait, or the manner of walking). Gait analytics, as
related to video and security, measure body movements and body mechanics, and
are used to verify or match someone by the way someone walks. Gait analytics are
somewhat similar to facial recognitions, except that they uses the body's
movement rather than face features. |
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National Retail Federation Leadership
How We Got Here &
Where We're Going
Joe LaRocca,
VP & Senior Advisor, Loss Prevention, RetaiLPartners
Rich Mellor, Former VP of Loss Prevention
For over 25 years, the NRF LP Council has been focused on elevating, developing,
and inspiring our industry. In this LPNN interview, hear from two industry
pioneers who helped lead the NRF's LP efforts. Joe LaRocca and Rich
Mellor talk about the greatest challenges and successes from their tenure as
Vice Presidents of Loss Prevention for the NRF - including driving ORC efforts
and awareness, developing the NRF Protect Conference, testifying before
Congress, and more.
Read our series of articles on the NRF LP Council leadership - in their
own words -
here.
Episode Sponsored By
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Miss an episode? Catch all our
"Live in NYC" 2018 videos
here.
Get involved in our next broadcast in June at NRF Protect in Dallas.
Contact us!
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Amazon's 10,000 Lawyers Say Don't Force us to
Fight Fakes
Alibaba is better at fighting fakes than Amazon is, says CEO of Swatch
Alibaba is "fighting actively" against fakes, but that isn't something Amazon is
doing well, according to Swatch Group CEO Nick Hayek.
"If I look what Alibaba is doing and all these they are trying to make a service
to the consumer and to earn money. And they are fighting actively against fakes.
This Amazon is not doing," he told CNBC's Geoff Cutmore.
"They refuse to enter into discussion because
they have, I think, 10,000 of lawyers that say, 'Please, we at Amazon, we should
not enter into anything that should force us to fight against fakes.' The
Chinese are doing it. They fight against it," the CEO said.
CNBC reported in 2016 that Amazon had been facing
a counterfeiting problem following the e-commerce giant's effort to openly
court Chinese manufacturers. Critics said Amazon hadn't put the necessary checks
in place to manage the influx of counterfeits.
In an email to CNBC, an Amazon spokesperson said the company invests "tremendous
resources" into systems that protect customers from inauthentic goods.
But some corners of Alibaba's offerings have long been regarded as a haven for
counterfeit products.
Its Taobao e-commerce platform was
blacklisted by the U.S. Trade Representative for a second consecutive time
this year for selling suspected fakes.
That move drew protests from Alibaba, which said it did not reflect the
company's intellectual property protection efforts. China's commerce ministry
had responded with doubts over the "objectivity" of the annual U.S. blacklist.
Chinese politics doing 'the right things'
"The politics over there have done the right things, they create a middle class.
That's what we need, a middle class that can really consume. And that's what's
happening and continues."
In that sense, China's political system has also done right, according to the
CEO.
cnbc.com
How merchants quietly use Facebook to flood
Amazon with fake reviews
A Washington Post examination found the majority of reviews on some popular
products, such as Bluetooth headphones and speakers, appeared to violate
Amazon's policies, including a prohibition on paid reviews. Amazon and Facebook
shut down groups and a merchant in response to Post inquiries.
On Amazon, customer comments can help a product surge in popularity. The online
retail giant says that more than 99 percent of its reviews are legitimate
because they are written by real shoppers who aren't paid for them.
But a Washington Post examination found that for some popular product
categories, such as bluetooth headphones and speakers, the vast majority of
reviews appear to violate Amazon's prohibition on paid reviews. They have
certain characteristics, such as repetitive wording that people likely cut and
paste in.
Many of these fraudulent reviews originate on Facebook, where sellers seek
shoppers on dozens of networks, including Amazon Review Club and Amazon
Reviewers Group, to give glowing feedback in exchange for money or other
compensation. The practice artificially inflates the ranking of thousands of
products, experts say, misleading consumers.
seattletimes.com
Amazon Move To Cut Out Sellers Of Counterfeit
Products
According to a leaked email Amazon is set to transition to a new purchase
system with the big online retailer set to stop issuing purchase orders
through Amazon Vendor Express, a move that will relegate some suppliers down
the Amazon pecking order, it's also tipped to have been initiated to
eliminate counterfeit products.
Vendor Express allowed sellers to transition to vendor accounts, sell their
products to Amazon, rather than directly to consumers, without the need of
an invitation.
channelnews.com.au
Johnson Controls announces breakthrough
partnership with Chinese ecommerce giant JD.com to serve high-growth automotive
battery replacement market
Retailers need both online and physical
presence to survive: Former Macy's CEO
The New Face Of Retail: The Online Shopping
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Tampa Man Gets 51 months prison for $143,532
Counterfeit CC's
& Gift Card Reselling - Hitting Florida Retailers
He fraudulently used the CIBC account numbers to encode and emboss the credit
cards that he then used to purchase goods, including cartons of cigarettes from
the Tribal Smoke Shop, and gift cards from retail stores in Florida. Washington
sold the gift cards for cash, for approximately 60% of their face value.
justice.gov
Gloucester County, NJ: South Jersey Man Wanted In Retail
Shoplifting Ring
Michael J. DiFelice, 45, of Camden, is wanted by the Gloucester County
Prosecutor's Office for violation of release conditions in connection with a
shoplifting charge, resulting in issuance of a bench warrant on April 18.
DiFelice was arrested as part of an alleged organized retail theft ring last
year. He is accused of returning stolen merchandise to a Marshals store and
pawning gift cards received for the returns. On June 12, 2017, he was charged
with second-degree shoplifting by New Jersey State Police.
patch.com
Dothan, AL: Two more arrested in connection with
December Sun South theft; $150,000 in merchandise stolen
According to previous reports, thieves entered the Sun South dealership yard by
cutting heavy-duty chains and locks. Roughly 10 commercial mowers were stolen,
two heavy-duty utility trailers, one company truck and fuel.
dothaneagle.com
Shelby, NC: Nearly 8,000 Oxycodone and
Hydrocodone pills taken from pharmacy (value between $40,000 - $80,000)
Police first were notified on Sunday when a person walking by noticed the
pharmacy had been broken into. When officers arrived, they found the front door
of the pharmacy pried open and glass scattered across the ground. Inside, they
found garbage strewn around and dozens of missing pill bottles. According to the
owner, 3,871 doses of oxycodone and 3,468 doses of hydrocodone were missing.
"Depending on the dosage of each pill, they could be worth $5 to $10 each,"
police said. No alarms sounded at the business due to the phone lines and the
internet being cut just before the robbery.
shelbystar.com
New Lenox, IL: Jewel-Osco Laundry Detergent Thief
Caught
59-year-old man from Joliet remains locked up inside the Will County Adult
Detention Facility on a $20,000 bail following a rare theft involving a bulk
load of laundry detergent. Charles Jones was taken away in handcuffs from the
Jewel store. "The officer learned that Jones stole approximately $275 worth of
laundry detergent from the store." Jones was about to load the detergent into a
vehicle when he was approached by employees. Jones took off and ran. But he did
not get far.
patch.com
 Spartanburg,
SC: Officer tases wanted man after foot chase through Walmart; multiple
outstanding theft warrants
The officer said he approached Robbins and notified him that he was under arrest
for multiple outstanding warrants. The report states Robbins then asked the
officer if the officer knew who he was. Robbins then began pulling away and the
officer said the suspect began running through the store. The officer gave chase
and warned Robbins that he would tase him. The first attempt was unsuccessful
but the officer said a second attempt to tase Robbins in the store's garden
center. Robbins fell to the ground and the officer was able to handcuff him.
foxcarolina.com
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Shootings & Deaths
Grand Prairie, TX: Armed SWAT teams rushed to
IKEA after reports of gunfire near the entrance; Suspect killed after shootout
with police
 An
armed man was killed during a confrontation with police near the Ikea in Grand
Prairie on Monday afternoon. Authorities were called to the area for a welfare
check just before 1:30 p.m. when a passer-by reported seeing a man slumped in
his vehicle in the entrance to the store's parking lot off Mayfield Road.
Officers approached the vehicle and noticed the man had pulled out a rifle,
Grand Prairie police Chief Steve Dye said. They unholstered their guns and
nonlethal weapons and started to negotiate with the man, who refused to put his
hands in the air. The officers retreated and, fearing for their lives, opened
fire, police said. The man pulled out the rifle two more times and fired at
police, who returned fire, Dye said. A SWAT team was able to approach the
vehicle a short time later, and officers found the man dead inside with an
assault rifle and ammunition, police said.
wfaa.com
Columbus, OH: Woman suffers minor injuries after being
shot in a Kroger Parking lot
Wallkill, NY: Brawl just before shooting in Shopping
Center parking lot
Robberies & Thefts
 Pittsburgh,
PA: Giant Eagle Shoplifter attempting to flee struck and injured a Police
Officer
Pittsburgh Police have arrested a suspected shoplifter who struck and injured an
officer while trying to get away at the Market District Giant Eagle in
Shadyside. Willard Hopkins, 63, was arrested around 11 a.m. at his residence in
Carnegie. Hopkins will be charged with aggravated assault by vehicle, fleeing or
attempting to elude, reckless driving, escape, accident involving death or
personal injury and retail theft.
wpxi.com
Aurora, IL: Woman charged in the Dragging of a
Jewel-Osco Security Guard
with her car
 A
52-year-old woman was charged with dragging a security guard with her car after
she was caught shoplifting at a grocery store earlier this year in west suburban
Aurora. About 6:15 p.m. Feb. 19, the security guard, a 24-year-old woman, caught
Lori R. Federman stealing meat and vitamins from the Jewel-Osco. according to
Aurora police. When the guard confronted her, Federman ran to her car and the
woman gave chase. After getting into the car, Federman grabbed the guard by her
collar, pulled her partially into the car and drove off. Federman eventually let
her go before speeding out of the parking lot. The guard was treated at the
scene for minor injuries, police said.
nbcchicago.com
Los Angeles, CA: Trader Joe's the target of
several Robberies in recent months
 Police
say a brazen robbery occurred at the chain's Encino location around 8:30 p.m.
Sunday. The L.A. Times reports as many as four suspects went into the store, one
watching the door while the others demanded cash from the manager. It's one of
several robberies at Trader Joe's throughout Southern California in recent
months. Long Beach police say the Trader Joe's on Bellflower Blvd. was hit twice
in two weeks. In those incidents, a lone suspect went into the store pulled a
gun on a store employee and demanded cash. The robberies in Long Beach and
Encino happened in the evening. Police aren't saying if they are related.
cbslocal.com
Cleveland, OH: Off-Duty Police Officer becomes robbery
victim during a Metro PCS hold-up; 20 shots fired as robbers flee
Orange County, FL: Man arrested in Florida Mall robbery
using fireworks as distraction; stole $16,000 Rolex from Mayor's Jewelers
Hempstead, NY: Man who tried to rob GNC linked to 5
burglaries; included Burger King and 2 other restaurants
Lee County, AL: Suspect arrested in connection to Armed
Robbery spree in Central Alabama
Sentencings
 Detroit,
MI: Off-Duty Police Officer gets Probation for beating wrongly accused Meijer
shoplifter Lonnie Wade, 65, was sentenced to three years
probation. Retired Officer Lonnie Wade, 65, pleaded no contest to assault with
intent to do great bodily harm. The charges of felonious assault and two counts
of misconduct in office were dismissed as part of the plea agreement. David
Bivins was arrested at the store on the city's east side Oct. 8, 2017, for
disorderly conduct and resisting and obstruction after he was accused of
shoplifting. The incident prompted claims of police brutality after cellphone
video circulated social media.
clickondetroit.com
Cargo Theft
Cargo Thieves Get More Sophisticated by Going Back to the
Basics
Battling Cargo Theft in Brazil
Credit Card Fraud
Placer County, CA: Female suspect wanted; opened several
Retail credit accounts in Placer County and the Bay Area
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Bakery - Maplewood, MO - Burglary
•
Beauty Shop - Fresno, CA - Armed Robbery/Shooting
•
C-Store - Fort Wayne, IN - Armed Robbery
•
C- Store - Colonie, NY - Armed Robbery
•
C-Store - Pensacola, FL - Armed Robbery
•
C-Store - Nacogdoches, TX - Armed Robbery
•
Cash Advance - Cadillac, MI - Armed Robbery
•
Dollar General - Liberty Township, OH - Armed Robbery
•
Donut Shop - New Orleans, LA - Armed Robbery
•
Dunkin' Donuts - Colonie, NY - Armed Robbery
•
Gen -X Clothing - Hillsboro, OR - Burglary
•
GNC - Hempstead, NY - Robbery
•
Grocery store - Hillsboro, OR - Burglary
•
Liquor Store - Saugus, MA - Armed Robbery
•
Liquor Store - Pittsboro, MS - Robbery
•
Pay Day Cash - Vicksburg, MS - Armed Robbery
•
Rite Aid - Hampden Township, PA - Armed Robbery
•
T-Mobile - Miami, FL - Burglary
•
Thrift Store - Crossville, TN - Burglary
•
Trader Joe's - Los Angeles, CA - Armed Robbery
•
Walgreens - Wichita, KS - Armed Robbery
•
7-Eleven - Manchester, NH - Armed Robbery
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Daily Totals:
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17 robberies
•
5 burglaries
•
1 shooting
•
0 killings
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Stephen Burd named Regional Loss Prevention Manager for Dollar
General |
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Submit Your New Hires/Promotions or New Position |
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Featured Job
Spotlights
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VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of
the company's Loss Prevention program across more than 400 stores nationwide,
and ecommerce. Reporting to the CFO, this position has overall leadership
responsibility for leading the charge in driving shrink reduction...
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VP, Loss Prevention
Brentwood, TN
Key duties include developing and implementing strategies and programs to (i)
reduce the Company's financial losses resulting from internal and external
theft; (ii) improve the company's receiving and inventory control processes and
procedures to reduce financial losses resulting from administrative errors; and
(iii) identify and investigate fraud and theft of company assets...
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Vice President Security
Greendale, WI
The Vice President of Security will set our long term strategic vision and
oversee planning for the security and safety of employees, facilities, assets,
customers, vendors, and participants. In this position, you will align financial
and operational performance to create economic value and reports to the
executive team on all functions of security...
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VP, Internal Controls
San Francisco, CA
The Vice President, Internal Control will lead Sephora's cross-channel
strategies to protect the company assets and business from all external and
internal sources of losses... |
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Global Risk and Control Director
Beaverton, OR
In this role you will support teams in Stores, Digital and
Operational Excellence to influence how we develop and deliver core programs in
support of the Risk & Control mission around the globe, and help our teams to
cut shrink, fight fraud and manage risk in Nike Direct...
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Field Loss Prevention Manager
Jacksonville, FL
● Manages and coordinates Loss Prevention and Safety Programs intended to
protect Staples assets and ensure a safe work environment within Staples Retail
locations
● Manages Loss Prevention initiatives and programs on facility levels which may
include a combination of locations within a geographical area; travel
required...
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Manager of District Loss Prevention
Salt Lake City, UT
You will be responsible for driving company objectives in profit and loss
control, sales performance, customer satisfaction, and shrink results. District
Loss Prevention Managers are responsible for leading Loss Prevention functions
within a specific operations district and for collaborating with Store
Operations and Human Resources in an effort to prevent company loss...
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Field Manager, Asset Protection (East Coast & Canada)
Atlanta, GA
The Field Manager, Asset Protection is based in Atlanta, GA and is
responsible for executing AP programs and strategies relating to theft and fraud
mitigation, operational integrity, and compliance supporting the East Coast and
Canada facilities...
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Fraud Operations Analyst
Atlanta, GA
The Fraud Analyst is based in Atlanta, GA and is responsible for protecting
HD Supply Construction & Industrial through proactive review of internal and
external transactions to identity fraudulent and/or inappropriate use which
warrant further investigation. This role will also support Asset Protection
through the ongoing development of reporting intelligence and administration...
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Supervisor Asset Protection - Maurices
Headquarters
Duluth, MN
We are currently looking for an Asset Protection Supervisor for our maurices
Corporate Offices in in Duluth, MN. In this role you will oversee the day to
day safety & asset protection operations as they relate to the corporate office
with general direction from AP management & supervises a team of hourly AP
associates...
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Global Investigator I - GS
Bentonville, AR
● Acts as an internal and external liaison for
assigned business segment
● Conducts investigations (for example, fraud, theft, misappropriation,
diversion, personal conduct, major crime)...
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Senior Asset Protection Specialist - San Francisco
San Francisco, CA
This job contributes to REI's success by mitigating and reducing shrink
(including theft and fraud by customers and employees) and increasing physical
security for people and products in a specified retail store...
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Regional Loss Prevention Manager-West Coast Region
Pasadena, CA
Crate and Barrel is America's most exciting
housewares specialty retailer with 100+ locations and over 6,500 associates
nationwide. We are seeking an experienced, committed and enthusiastic
professional to join our Internal Audit department...
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Regional LP Investigator
Northern CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Featured Jobs
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apply to any of today's Featured Jobs, Click Here
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Performance Feedback
Tips: Reach the Heart,
Care Personally, Start with Appetizers
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Performance Feedback: Reach the Heart Through the
Brain
It's been said again and again: feedback is a gift. Of course how you present
this gift can make a huge difference. When delivering feedback, Dr. Tim Irwin
believes the right kind of positive affirmation has a great effect on one's
brain, and can lead to better performance.
"Words of Life"
3 Things to Make Feedback Core to Your Culture
Honest and open feedback can really transform your team and allow your employees
to grow in their roles, but it has to be a core ingredient in your work culture.
Here's how you can create a feedback-friendly culture and help your team grow.
Feedback is information
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Kim Scott Gives Managers a 90-Day Plan for
Getting Good at Feedback
Giving feedback is the most important and effective tool for leaders, but
there's a right and wrong way to utilize this tool. Silicon Valley Executive
Coach, Kim Scott, knows the right way to give feedback, and how to do it right
with a 90-day plan.
Really care about that person
Why Most Feedback Sessions Fail Before They Even
Begin
A great dinner, one might argue, is still incomplete without appetizers and a
decadent dessert. What comes before (appetizers) and after (dessert) feedback
also determines the effectiveness of your message.
Appetizers: Establish the why |
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Submit Your Group LP
Selfie Today!
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Developing your verbal skills and focusing on your specific word usage to convey
messages is incredibly important for any successful executive. However,
developing your ability to listen and hear what they're saying is just as
important and in some cases may be even more so. It's great to be able to
articulate in a manner that shows your subject matter expertise, but it's even
better if you can mold it and change it on a dime based on what you're hearing
and seeing. And if your too busy talking, you may just miss the entire
conversation and say something that doesn't even fit. Active listening requires
focus and attention and, as Abraham Lincoln said, "Better to remain silent and
be thought a fool than to speak out and remove all doubt."
Just a Thought,
Gus
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