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Tyco Retail to showcase latest innovations and
collaborations
at RILA Retail Asset Protection Conference 2018
Tyco Retail Solutions (www.tycoretailsolutions.com)
will showcase new innovations and industry collaborations to further digitize
the store and enable retailers to provide smart, connected shopper engagement at
RILA Retail Asset Protection Conference in Orlando, Florida, from April 29 - May
2, 2018. Prescriptive analytical data solutions and technology investments are
helping retailers to operate proactively, efficiently and in real-time to better
engage their customers along the shopping journey.
"Know What's in Store" with Tyco Retail at RILA's 2018 Asset Protection
Conference:
● Secure Mobile Self-Checkout
● Shrink Management as a Service
● Sensormatic Synergy Storefront Detection Series
● New Anti-Theft Tags and Labels
These innovative collaborations and more will be showcased at the
RILA Retail Asset Protection Conference 2018 at the Gaylord Palms Resort &
Convention Center in Orlando, Florida. Visit booth #401 from April 29 -
May 2 to see firsthand how Tyco Retail Solutions is helping retailers "Know
What's in Store."
Agilence to Present at RILA Asset Protection Conference 2018
Agilence, Inc., the
leader in cloud-based data analytics solutions designed to help retailers and
restaurant operators gain valuable insights from their data, today announced
that Vice President of Product Strategy Derek Rodner will be speaking at the
2018 RILA Asset Protection Conference, April 29 - May 2, 2018, along with a
member of a leading pharmacy operator.
Together during the session "The Rite Medication for Your Company's Data
Analysis Paralysis," Derek and guest will discuss how to properly leverage data
analytics solutions in order to capitalize on the date at your disposal rather
than being overwhelmed by the mass of data flowing through your stores. Once
your data is in order, you can begin gaining valuable insights to help optimize
sales, enhance promotion performance, and improve profits.
● Session: "The Rite Medication for Your Company's Data
Analysis Paralysis"
● Speakers: Derek Rodner, Vice President Product Strategy,
Agilence
Brandan Mehaffie, Director Pharmacy-Asset Protection, Rite Aid Corporation
● Date and Time: Tuesday, May 1, 2018, at 2:45 pm ET
agilenceinc.com
Does Your
Marketing Group Know Where Your Ads End Up?
Retailers Inadvertently Supporting Nazis?
Ads From Hundreds of Major Companies Placed on Extremist YouTube Videos
Ads from over 300 companies and organizations -- including tech giants,
major retailers, newspapers and government agencies -- ran on YouTube
channels promoting white nationalists, Nazis, pedophilia, conspiracy theories
and North Korean propaganda, a CNN investigation has found.
Companies such as Adidas, Amazon, Cisco, Facebook,
Hershey, Hilton, LinkedIn, Mozilla, Netflix, Nordstrom and Under Armour
may have unknowingly helped finance some of these channels via the
advertisements they paid for on Google-owned YouTube.
US tax dollars may have gone to the channels, too. Ads from five US government
agencies, such as the Department of Transportation and Centers for Disease
Control, appeared on the channels.
Many of the companies that responded to CNN said they were unaware their ads had
been placed on these channels and were investigating how they ended up there.
(Fuller responses from these companies are collected at the bottom of this
article.)
One of the companies, Under Armour, is pausing its advertising buy on the
platform after CNN notified the company its ads appeared on a white nationalist
YouTube channel called "Wife With A Purpose."
cnn.com
How Data Creates Transparency In The Ad Supply
Chain
When one thinks of organized criminal activity, it is often unsavory activities
involving trafficking of some form, but fraudulent web traffic is rapidly
growing as a high reward, low risk, low effort criminal pursuit. Last year,
the World Federation of Advertisers (WFA) concluded that
within a decade, online advertising fraud is likely to be the second most
lucrative criminal activity, trailing only opiate and cocaine trafficking.
The WFA projected web advertising to be a half trillion-dollar industry in 2025
and then projected a 10 percent fraud rate, arriving at $50 billion as the
economic impact of fraudulent activity. Ad fraud is not only parasitic theft,
but a source of easy funds for organized crime, terrorist groups and hackers.
The advertising industry needs to adopt a series of strategies which help
combat fraud and ensure digital advertising is both legitimate and brand safe.
Not only does online advertising fraud represent a deadweight loss to
advertisers, but it can result in brand harm when advertising is placed next to
objectionable content or malvertising. In a recent study, nearly 70% of
respondents said brand safety has become more important to their businesses.
With programmatic marketing, advertisers are looking to
ensure that ads will be displayed on brand safe networks, not "fake news" sites
with fringe or hateful content.
"The challenge is to have transparency around who your partners are to make sure
that they're legitimate actors, to make sure your ads are on appropriate
content."
mediapost.com
Securing Social Media: Becoming one of the
Biggest Threats in the Private Sector
RSA CONFERENCE 2018 - San Francisco - Governments and businesses around the
world are navigating concerns around social media, which is playing an
increasingly important role in both national and enterprise security.
In the private sector, one of the biggest threats to the business will be
fraudulent and spoofed accounts, Foster pointed out. With social as their
platform, attackers can get to the two most important groups of enterprise
targets: employees and customers. It puts businesses in a strange position:
to what extent do employees' social media accounts pose a threat? How do they
govern social media? Are they responsible for protecting employees' accounts?
Foster and Geers outlined several steps organizations can take to lessen the
risk of social media-based threats in the enterprise. Their recommendations:
work with the communications teams to build a social media policy and dictate
what can and cannot be posted. Tell employees how to report abuses and potential
threats. Teach best practices for hardening their accounts, and establish a
policy around breach notifications and lost credentials.
darkreading.com
Prioritizing Third Party Exposure
Supply Chains Coming Under More & More Scrutiny
"Amid National Security Warnings, NIST Adds Supply-Chain Security to Cyber
Framework"
U.S. Department of Homeland Security Secretary Kirstjen Nielsen said in a speech
Tuesday few firms have the visibility into their own supply chain necessary
to address all security vulnerabilities. Ms. Nielsen's remarks and the NIST
update both come after the U.S. government has said the technology companies ZTE
Corp., and Huawei Technologies Co., based in China, and Kaspersky Lab, based
in Russia, could present national security threats.
"The supply-chain risk management is about discerning the outcomes of different
relationships and examining those on a regular basis," said Matt Barrett,
cybersecurity framework lead at NIST.
Here is what executives should keep in mind when assessing the security of
organizations in their supply chain, according to NIST.
Conduct quarterly supply chain assessments. Firms must determine
cybersecurity requirements for suppliers, formalize those requirements in
contractual form and communicate to suppliers how those requirements will be
verified over the course of a business agreement, according to the NIST update.
Companies then must use a variety of methodologies to validate that both sides
are meeting their requirements.
'You don't do this once and just call it a day.'
It's crucial for companies to routinely assess their partners' cybersecurity,
perhaps on a quarterly basis. "Assessments need to be continuous and ongoing
because cyber is a dynamic risk that is always changing."
Understand that best practices are evolving. The NIST guidance doesn't
specify how businesses should conduct their risk assessments. Still,
companies need to take an inventory of the firms they do business with, then
prioritize those relationships based on the sensitivity of the information they
share, said David Cowan, a cybersecurity investor at the venture capital firm
Bessemer Venture Partners.
Organizations following current best practices in third-party risk will send
their security teams to conduct in-person inspections at a handful of the
most sensitive partners, such as their cloud vendor, Mr. Cowan said. Others will
administer detailed questionnaires, while companies likely disregard most of the
firms they work with upon determining those relationships contain negligible
levels of risk, he said.
Fortune 500 companies "are spending $1.5 billion a year on these
assessments," estimated Mr. Cowan. "Five years ago it was nothing. But
anyone who's doing assessments today is doing it dynamically and in a way where
the best practices are changing. There's no golden standard as to what the best
kind of assessment looks like yet."
wsj.com
The Workplace Culture Chasm: Why So Many Get It
Wrong
Getting a workplace culture right starts with the basics of interpersonal
relationships, says author Todd Davis.
One of the biggest challenges in the business world today is developing a
collaborative and productive workplace culture that can than boost performance.
Organizations are beginning to discover that interpersonal relationships are key
to a harmonious office where employees feel good about each other and their
work. Todd Davis, whose title is chief people officer for FranklinCovey, has
poured more than 30 years of experience in human resources and talent
development into his new book, Get Better: Fifteen Proven Practices to Build
Effective Relationships at Work. He joined the Knowledge@Wharton
show on SiriusXM channel 111 to share some insights on creating a kinder,
gentler office where conflict-resolution is constructive and peaceful. (Click
the audio player below to listen to the podcast online.)
upenn.edu
The New Pay Taboo for Employers
Big companies such as Amazon.com Inc. and Wells Fargo & Co. have told
recruiters not to ask about compensation job candidates received in previous
roles, as more employers shift away from using past wages as a guide for setting
their future pay,
reports the Wall Street Journal's Kelsey Gee.
 The move stems from a slew of new laws around the U.S. aimed at closing wage
gaps in the workforce. The theory behind them is that using past salaries to
benchmark future pay can perpetuate unfairly high or low wages that workers
carry from job to job.
Massachusetts and New York City passed laws in 2016 banning employers in those
places from pressing job seekers to disclose their salary history. More than a
dozen cities and states
have followed suit.
An appeals court ruled last week that businesses may be held liable for
discrepancies in their workers' pay, even if the imbalance stems from a previous
employer, adding further pressure to correct pay gaps based on gender, race or
other nonperformance related factors.
wsj.com
Cognistix Launches New Fraud-Detection
Functionality for its Flagship Product Suite
Cognistix, the retail-focused intelligent workforce solutions provider,
has announced that it has launched a new functionality, adding to its flagship
product suite.
The new advanced Fraud Detection capability, will help contain, identify, and
prevent fraudulent behavior, across multiple field representatives. This
behavior could include several possible scenarios, such as - incorrect
check-ins, duplicate photo submissions, and work location deviations, that are
often common occurrences. And with remote workforces becoming a mainstay for
several industries, the onus is on HR teams and managers to curb
discrepancies and willful fraud.
hrtechnologist.com
FREE Workplace Violence Preparedness
Seminar
Hosted By Security Resources in Philadelphia Thursday, May 3rd
RSVP By Wednesday, April 25th
 Security Resources will be hosting a FREE Workplace Violence Preparedness
Seminar on May 3rd in Philadelphia, PA.
Event will be held at DoubleTree by Hilton Philadelphia Airport
4509 Island Avenue, Philadelphia, PA 19153
Topics will include Threat Assessment, Planning & Resiliency, and Active
Shooter. Presenters will be Mr. Jin Kim, a 23-year veteran of FBI's New York
Division, and Mr. Jason Patton from Security Resources, Inc. Jason is a physical
security subject matter expert with 18 years prior experience designing,
integrating and implementing complete security programs for the US Government
including the White House, Air Force One, The Department of Energy and The
Pentagon.
Seating is limited and multiple attendees are welcome.
Those interested can reply to
sboardley@securityresources.net by April 25, 2018.
See more info in today's Vendor Spotlight below.
Slip-And-Fall Gang of 5 Charged
Defrauding NYC Businesses & Ins. Comp's $31.7M+
"As alleged, these defendants employed one of the oldest plays in the fraudster
handbook - the fake slip-and-fall routine - to develop a network of 'fall
victims' to obtain an astonishing $31 million in fraudulent insurance and
compensation payouts. Allegedly, some of the 'victims' went as far as having
unnecessary surgery to increase the likelihood of a higher settlement. Today,
however, these defendants' fraud careers are over, and they will be forced to
answer for their alleged crimes."
But perhaps the most shocking allegation revealed today is the fact that
additional incentives were offered for participants to undergo surgery in order
to receive payment for their involvement.
The gang recruited individuals to stage slip-and-fall accidents at
particular locations throughout New York City. Recruited patients were
referred to specific attorneys who would file lawsuits against the owners of
the accident sites and/or insurance companies. They were also instructed to
receive ongoing chiropractic and medical treatment from certain chiropractors
and doctors.
KALKANIS, a former chiropractor, was the organizer and leader of the scheme.
As alleged in the indictment, KALKANIS paid his co-defendants to recruit
patients into the scheme and transport the patients to medical and attorney
appointments. justice.gov
Samsung
GalaxyS9 phones worth $1M stolen from airport
Three armed Brazilian robbers disguised as airport workers stole a huge shipment
of Samsung Galaxy S9 phones worth $1 million from Rio de Janeiro's Galeao
International Airport last Sunday.
brecorder.com
Cool temps take financial toll on retailers
Fox News: Coldest April on Record
The first quarter has been challenging for many retailers as winter has been
slow to loosen its grip across much of the country, according to Planalytics. An
extended period of cooler temperatures and a series of late season snow events
has delayed the shift to spring spending in many markets. Planalytics estimates
that the weather extracted $1.4 billion in sales from DIY stores and $425
million from clothing stores versus the prior year.
For the restaurant sector, chillier temperatures and inclement weather really
hurt traffic levels producing weather headwinds of $984 million, compared to
March 2017. Things haven't improved much in April, especially in the eastern
half of the country where to date temperatures have remained below normal and
2017 levels.
chainstoreage.com
Sr Director Assets Protection, HQ Operations for
Target Stores in Minneapolis, MN
One of the world's leading and most recognized brands requires an
industry-leading Asset Protection team who ensures the safety and security of
our team, guests, stores, DCs and merchandise. We use strive to maintain a
profitable, safe and secure environment; whether within our stores, our
headquarters or our distribution centers. You'll promote a culture of safety and
security, while preventing and responding to incidents that fall within our many
areas of expertise.
In Assets Protection we identify, evaluate and mitigate risks to team members,
stores and guests. We create safe and secure environments and control shortage
by preventing theft and fraud and supporting sound operations. In this role you
will provide strategic leadership for teams that implement programs and projects
that drive continuous improvement.
A role leading Headquarters Operations is an opportunity to positively
impact shortage and safe and secure results in stores and supply chain by
leading a team that drives continuous improvement throughout AP. This role pulls
together support services, technology, reporting, and design teams to provide
cross-functional support to stores, supply chain and headquarter teams and
business innovation focusing on new technologies, tools and resources. You will
be responsible for aligning company programs and processes to protect our
company assets and working with teams across the organization including Store
Operations, Supply Chain Operations, Finance, Property Management, Corporate
Compliance and Risk, Human Resources and Merchandising to name a few.
target.com
Wells Fargo to pay $1 Billion to Settle Risk
Management Claims
Kroger Sells 762 C-Stores Group to EG Group
ATF: 704 lbs of explosives stolen from Marietta,
GA worksite
Ban the Box Laws by State and Municipality
Amazon's 100M Prime members will help it become #1 apparel retailer in the US
Walmart eases its dress code to allow jeans
WiFi network named 'remote detonator' prompts WI
Planet Fitness evacuation
Florida Massage Envy employee arrested, accused
of sexually assaulting client
Quarterly Results
Sketchers Q1 retail comp's up 9.5%, retail sales up 26.4, total sales up
16.5%
Pier 1 Imports Q4 comp's down 7.5%, net sales down 3.1%, full yr. comp's down
2%, net sales down 1.6%
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JOIN
SENIOR AP LEADERS
AND
THEIR C-SUITE PARTNERS IN ORLANDO
FEATURED SPEAKERS:
...AND THAT'S
JUST THE GENERAL SESSION LINE-UP!
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All the News - One
Place - One Source - One Time
The D&D Daily respects your time & doesn't filter retail's reality
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Event will be held at DoubleTree by Hilton Philadelphia
Airport
4509 Island Avenue, Philadelphia, PA 19153
RSVP
to
sboardley@securityresources.net by Wednesday, April
25, 2018
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Still Think Apprehending Shoplifters is a Good Idea?
 By David E. George, CFE, CFI, Managing Partner,
Calibration Group, LLC
A story with an all-too-familiar ring. Another death occurred during the
apprehension of a shoplifter. In the most recent case, the victim was an alleged
shoplifter being apprehended by supermarket employees in Brooklyn, NY. It seems
like just a few months ago we read about another death. Then another. And
yet...another. In fact, 2017 was a year fraught with fatalities during store
employees' attempts to apprehend shoplifters:
●
A shoplifter was tackled by a store employee, then
bled to death from
lacerations caused by landing on the glass bottles he was attempting to steal.
●
A store owner was
stabbed to death while attempting to apprehend a female
shoplifter.
●
A store
owner was killed trying to block the exit while two thieves attempted to
steal TVs.
●
A Loss Prevention employee
charged with murder after chasing, then allegedly
shooting and killing a shoplifter.
●
Shoplifter dies after struggle with store employees.
●
A Loss Prevention employee was
stabbed to death by a shoplifter.
The most frightening thing about the list above is that it is not all-inclusive.
Not only does this list exclude the many violent altercations ending with
serious injuries to employees, customers, or shoplifters, but it also excludes
the many individuals injured or killed during Police chases after-the-fact.
As a retail Loss Prevention/Asset Protection community, we once again find
ourselves in a horrible dilemma: How do we prevent shoplifting while
simultaneously protecting our coworkers, customers, and, yes, shoplifters, from
injuries and fatalities? A common belief is that if retailers implement a "No
Apprehension" policy, then shoplifting will increase. But is this true? In
Calibration Group's most recent whitepaper entitled,
Violence in Loss Prevention: Dissecting Shoplifter Apprehensions, this
very question is addressed.
Read more here.
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Canada Debuts Federal Data-Breach Reporting Rules
Referring to Europe's GDPR Guidelines Somewhat
Ottawa has unveiled the final regulations for Canadian organizations who
discover data breaches, offering a checklist of steps for those affected, but
stopping short of enforcing strict timelines coming into effect next month in
Europe.
The federal government has been mulling data-breach regulations for three years,
and has rolled out drafts and incremental final details for months. Slated to
come into effect Nov. 1., the regulations announced Wednesday outline the
minimum reporting requirements for organizations whose security safeguards have
been compromised, affecting individuals' private data.
Canada's new reporting requirements include an assessment of whether a breach
has a "real risk of significant harm" to individuals and disclosures to both
them and the Office of the Privacy Commissioner. They include the
circumstances and timeframe of the breach; the type of personal information that
has been accessed; how the organization is minimizing harm from the incident, as
well as what individuals can do to minimize risk; and contact details the
Commissioner's office or affected individual can use to ask questions about what
happened.
A deliberate failure to notify the Commissioner or an affected individual, or to
keep a record of a breach, will be greeted with a fine of up to $100,000 for
each offence. And affected organizations must also outline how they will
notify consumers - but the new regulations do not lay out any minimum timelines
to do so.
Continue reading here theglobeandmail.com
Artificial intelligence and the retail revolution
Today, AI powered retail technologies provide a variety of benefits to retailers
and consumers alike. It can improve customer service and experience; help
protect customers from fraud and thieves; and enhance productivity. In the
future, new applications of AI powered technologies could see retailers
delivering goods via drone, targeting consumers with items based on their mood,
or transforming the way we pay for items.
The use of AI enabled self-service checkouts is one area where AI is really
starting to impact a consumer's daily life.
Better service, faster checkouts, and anti-fraud
 Using
AI enabled visual recognition technology, self-checkouts can now be equipped
with smart recognition technology that enables the checkout to "see" the item,
recognize it, and promptly provide the customer with the item for selection on
the screen. Furthermore, the system then checks again to ensure that the item
selected by the customer is still the same item that goes into the bagging area
- helping to protect retailers from item-swap theft. The
technology can protect retailers from other theft types too, such as
detecting when a customer feigns scanning an item, or leaves an item in their
shopping basket. To reduce friction even more, instead of halting the
transaction entirely when errors or potential theft occurs, the system alerts
the supervising shop assistant to check on the transaction, rather than making
the customer wait for them to authorize the continuation of the self-scan
process.
The recognition systems are powered by vast data sets that enable the
checkouts to analyze an item by sight alone. This evolution of self-checkout
technology is just one of the ways that AI is changing and enhancing the
in-store retail experience today.
essentialretail.com
The Biometric Security Boom
Download the "Biometric Security Boom" white paper to learn why leading
organizations are turning to highly sophisticated and secure multi-modal
biometric authentication technologies to provide customers with a dramatically
better experience and realize major efficiency and security gains.
The five most popular biometric technologies today, from voice and behavioral
biometrics to iris scanning and beyond
● Why companies are taking a multi-modal approach, using a combination of
biometric technologies to strengthen security and give customers freedom of
choice
● Recommendations for getting started with biometric authentication and staying
ahead of the curve. Sponsor Nuance.
Registration Required for White Paper
computerworld.com
Ultrasonic Signals Are the Wild West of Wireless
Tech
IoT Devices using Ultrasonic Technology?
Ultrasonic Services Could Quickly Become a Massive Security & Privacy Problem
Ultrasounds have already gained a
sinister reputation for their use in device tracking schemes in which apps
gain permission to access a user's smartphone, then listen for inaudible
"beacons" being broadcast in advertisements, websites, and even physical stores.
At the RSA security conference in San Francisco on Tuesday, researchers are
presenting new findings about where things stand with ultrasonic
communication-and how concerned you should be about the technology.
Ultrasonic communication technology has increasingly found usefulness for a
diverse array of location-based services, in which an app listens for beacons
and suggests location-related services or content when your device is close
enough to hear particular ultrasonic emissions.
Every company codes its own version and develops a different implementation of
ultrasonic communication, and there's no way to ensure that all these different
versions provide basic privacy and security protections.
"The real value of this technology is that you don't need any specific network
setup, you are riding a physical phenomenon and can model proximity in a
physical way."
"For IoT that could be important, because it's something you cannot spoof across
walls or across barriers. But leaving ultrasound completely unchecked causes
confusion, and implementations are flawed because they're ad hoc. There are
risks that are only going to become worse without standardization."
The researchers are relieved that the most abusable elements of ultrasonic
cross-device tracking don't seem to be gaining popularity right now. But
overall, companies are increasingly finding proximity-related uses for
ultrasounds and implementing them more and more. Without widespread
collaboration on a robust standard, ultrasonic services could quickly become a
massive security and privacy problem.
wired.com
Wombat Security Named Best IT Security-Related
Training Program at 2018 SC Awards
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Critical Incident Management - Technology - Response
Pat McEvoy,
Sr. Dir of AP Administration, Hudson's Bay Company
Bryan Granata, Managing
Dir of AP,
Saks Fifth Avenue
With lone wolf terrorist attacks happening more frequently in the greater NYC
area and active shooter incidents increasing nationwide, the need for critical
incident management programs, technology and hardware has never been more
important.
Pat McEvoy, Sr. Director of Asset Protection Administration, Hudson's Bay
Company and Bryan Granata, Managing Director of Asset Protection, Saks
Fifth Avenue, tell us about the preventative measures their stores are taking
from training drills and K9 dogs to gunshot detection systems.
Episode Sponsored By
 Rex Gillette Shares How the
ADT/Protection 1 Merger is Going
Rex Gillette, Vice President of Retail Sales for
ADT/Protection 1, tells us why a great employee culture with top notch
customer service have helped Protection 1 and ADT set itself apart as a leading
integrator in the retail security business.
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Miss an episode? Catch all our
"Live in NYC" 2018 videos
here.
Get involved in our next broadcast in June at NRF Protect in Dallas.
Contact us!
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Don't Give In To Ecommerce Fraud
Everything You Need To Know About Chargeback Prevention
Every ecommerce provider will have come across that dreaded fact of online
trading life: the chargeback. With online transactions commonly completed
via credit cards, chargebacks are inevitable - and oh so costly. As much as
credit card providers need to protect their customers against erroneous
charges, merchants often pull at the short straw as many chargebacks are the
result of fraud. Below, we'll explain what causes chargebacks and what
merchants can do to prevent them.
Why chargebacks occur
Chargebacks can be both fraudulent in nature - and entirely innocent, based
on a misunderstanding. The trigger for chargebacks related to fraudulent
transactions is straight-forward: a customer's credit card data is stolen,
and an order is placed by a criminal.
Customers can also choose to abuse the chargeback process. Though this is
not clear-cut fraud, it is an abuse of a valid dispute process.
Merchants should also be aware that some chargebacks are the result of
customers not understanding what a transaction on their statement presents.
Fraud prevention is key
Though chargeback requests that are the result of a misunderstanding can
often be ironed out, chargebacks that are the result of fraud represent a
dead loss to the merchant. Cumulatively, these chargebacks could be a
substantial loss for an individual merchant. Goods, once shipped to a
criminal's location of choice, cannot be retrieved yet the merchant will be
out of pocket - both in terms of cash and in terms of their reputation with
their payment processor.
For this reason, fraud and chargeback protection that effectively
indemnifies merchants against incorrectly approved transactions is
incredibly important for any ecommerce merchant which wishes to protect its
bottom line and its reputation. The mechanics of successful fraud prevention
are complex, with successful fraud prevention strategies relying on a highly
informed, and highly adaptable approach.
hostreview.com
Account takeover up tenfold in past year
The incidence of online account
takeover and the proportion of high-risk account access attempts underlines
the need for improved authentication, says fraud detection firm.
Security statistics for 2017 paint a worrying picture of the account
takeover landscape, according to passive biometrics firm
NuData Security, a
Mastercard company. Of the roughly 200 billion events monitored by
NuData Security in the past year, 40% were flagged as high-risk, up from
just 15% in 2016.
According to the Cifas report, as some targets become harder to crack,
criminals are turning to what they consider softer targets. For example, the
report said more than one-third of bank account takeover victims were over
60 years old.
NuData Security also identified that the total purchases across their client
base had doubled from 2016 to 2017, with the number of purchases made with
flagged credit cards also doubling.
computerweekly.com
Wayfair follows Amazon with its own made-up
holiday: Way Day
Online, Amazon is Most-Shopped Grocer, but
Walmart Wins for Traditional Trips
USPS board nominees prepare to challenge
Trump over Amazon rates |
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Over 400 Retail LP & Law Enforcement Attend
Successful MetrORCA Conference
 Over
400 retail, law enforcement, loss prevention/asset protection and security
professionals attended the MetrORCA's first annual conference at the NYPD
academy in Flushing, NY. Each member came with a common goal, to learn more
about what we can do to protect the public while preventing loss.
The NYPD color guard unit led the singing of the National Anthem, followed by
introductions from Gregg Roberts of the NYC Police Foundation, an overview by TJ
Flynn, President of the METRORCA, and comments from Lt. Tarik Sheppard of the
NYPD.
NYPD Police Commissioner James P. O'Neill spoke regarding support of and belief
in private/public partnerships. Commissioner O'Neill discussed the importance of
working together to keep the public safe.
Presenters Included:
●
Contessa Brewer and Scott Zamost of CNBC, who reviewed the
current opioid crisis and its impact/connection to retail crime;
●
Jean-Francois Legault of JP Morgan Chase N.A., who spoke about
crypto and cyber security;
 ●
Dave Thompson of Wicklander-Zulawski & Associates, who spoke
about the Cognitive Interview & reviewed the tools of the trade;
●
Tom Meehan of
CONTROLTEK, who
spoke about the Convergence of ORC and .Com fraud.
MetrORCA has also started to
launch an app to help quickly identify potential thieves and alert security
workers in nearby stores. Group president T.J. Flynn said it's already making an
impact, with about 20 alerts in just two days.
"This is going to allow our members on the fly to put in incidents. You see a
guy in the mall that is a booster, you take a picture, and you post it. 30
seconds - bam!" Flynn said at Tuesday's METRORCA conference "This is a huge
game-changer for us."
METRORCA Group Photo
Left to Right: Chief, Robert Ruiz, Maj. Ron Hampton, NYPD Commissioner
O'Neill, Tom Meehan, TJ Flynn, Sean Huggins, Dave Thompson, Amanda Hobert, Lt.
Tarik Sheppard, Dermot Fitzsimons, Contessa Brewer, Chip Chiappetta, Scott
Zamost, Gregg Roberts, Stefanie Mangiante, John B. Moore.
Click here to see more coverage of Tuesday's conference.
Update: York County, PA: Leader of massive
Shoplifting Ring is stuck with having to pay $452K bill
 The
leader of a far-reaching midstate shoplifting ring is stuck with a $452,000 bill
for his crime after a state Superior Court panel rejected his appeal. The court
wasn't convinced by James Giuffrida's claim that his lawyer was ineffective both
before and after he pleaded no contest to running an "organized retail theft
conspiracy" that employed more than 100 drug addicts. The York County man was
arrested in November 2012. Two years later, right after a jury was selected for
his trial, Giuffrida pleaded no contest to multiple criminal charges. He had no
sentencing deal. York County Judge Craig T. Trebilcock sentenced Giuffrida to 6
3/4 to 13 1/2 years in prison and fined him $55,000. Giuffida, 35, later was
ordered to pay $397,431 in restitution as well.
pennlive.com
Dearborn Heights, MI: Home Depot, Lowe's and
Target scammed in Fencing Operation
Multiple police agencies confiscate merchandise during raids at Pawn Shops
 At
U.S. Jewelry and Loan Pawn Shop at the intersection of Beech Daly Road and Eton
Avenue in Dearborn Heights, Canton police cleared out much of the store's
inventory, while Westland police and Michigan State Police raided Bank Pawn Shop
at the intersection of Warren and Venoy roads in Westland. Search warrants were
served in Dearborn, Dearborn Heights, Southgate and Westland as police focused
on stolen property, and at least one of the warrants was served on a residence.
A large number of tools and televisions were taken from the Dearborn Heights
shop. Musical instruments were also confiscated. Police said three major
retailers Home Depot, Lowe's and Target may have been scammed. It's unclear if
the raids led to any arrests.
clickondetroit.com
Tallahassee, FL: Update: Third person arrested in
$21K Victoria's Secret
package theft
 A
third person facing felony theft charges concerning Victoria's Secret clothing
stolen from a delivery company was out on bond Friday after her arrest Thursday.
Jaresa Frye, 25, of Quincy was released from the Leon County Detention Center on
a $10,000 bond. An engaged couple is facing felony theft charges after police
learned they stole more than $20,000 worth of Victoria's Secret clothing and
sold it on the street. According to court documents, a manager for the company
Newgistics filed a report with the Tallahassee Police Department regarding
Victoria's Secret package thefts that started in November 2017.
wtxl.com
Gonzales, LA: Two women sought in $3,200 Sunglass Hut
theft
Two women who stole more than $3,200 worth of sunglasses are being sought by
police. The Gonzales Police Department reported the theft happened at the
Sunglass Hut in the Tanger Mall on April 6. Detectives said the women walked in,
grabbed several pairs of sunglasses, hid them, and then walked out without
paying. They added the total value of stolen merchandise was $3,225.
wafb.com
Boston, MA: Wig Store shoplifters hit for a 3rd time;
Owner injured in an attempted apprehension
A wig shop owner was left bruised and bloodied after he said several people
shoplifting from his store in Boston attacked him. Two women and a man ran out
of Wig World on Temple Place, carrying stolen merchandise (approx. $500) to two
other people waiting outside in broad daylight, store owner James Han said. Han
chased the alleged shoplifters down and managed to tackle one man, but was
beaten and punched by the group.
whdh.com
Beaumont, TX: Thieves caught on camera stealing a trailer
full of diapers from a Non-profit Center
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Shootings & Deaths
 Trenton,
FL: 2 Deputies die after shooter fires through restaurant window
Gilchrist County Sheriff Bobby Schultz identified the slain deputies during a
news conference as Sgt. Noel Ramirez, 30, and Deputy Taylor Lindsey, 25. The
deputies were getting food at the Ace China restaurant in Trenton when the
shooter walked up to the building and fired at them through a window, Schultz
said. Fellow deputies responding to the scene found the shooter dead outside the
business. Schultz wouldn't say how the suspect died, adding that state law
enforcement officials were investigating. There's no apparent motive for the
shooting.
local10.com
 Fresno,
CA: O'Reilly's Store employee shot and critically injured in Shoplifting Stop
An employee at an O'Reilly Auto Parts store was critically injured after he was
shot while confronting a man he thought might be shoplifting. The Fresno Police
Department says around 9 pm Thursday, a group of people walked into the store at
Blackstone and Sierra in North Fresno. An employee noticed one of the men
concealing something, so he started talking to him. The discussion got heated
and moved into the parking lot outside of the store. At that point, the suspect
shot the employee.
abc30.com
Johannesburg, South Africa: One Security Guard
killed in Armed Robbery of American Swiss Jewelry store in the East Rand Mall
Yakima, WA: Shooting reported outside Walmart; one
wounded, two suspects arrested
Miami, FL: Surveillance video shows moment of impact in
violent Miami gas station crash; 1 man killed, 1 man injured
Robberies & Thefts
Santa Rosa, CA: Nearly Naked man suspected of stealing
Coors Beer truck
A man wearing nothing but boxer shorts in the pattern of the American
flag and sneakers got behind the wheel of a beer delivery truck idling in front
of a liquor store in southwest Santa Rosa on Thursday and drove away. The beer
distribution company tracked the missing truck with a GPS device in the vehicle
and alerted police it appeared to be parked somewhere behind a McDonald's
restaurant about three miles away.
pressdemocrat.com
Lexington, KY: Family Dollar Clerk punched,
kidnapped during Armed Robbery
Police say the suspect had a gun, demanded money, and punched the clerk. The
police say he forced the clerk to drive him several blocks away before running
off. The clerk suffered minor injuries.
wkyt.com
Irving, TX: Thieves caught on camera robbing Bitcoin
machine at gas station; used a tire iron to break into a Bitcoin ATM
Baytown, TX: Thieves target courthouse ATM for 3rd time in
a week
Skimming Thefts
Credit card skimmers at Florida gas pumps are becoming harder to stop
A skyrocketing number of credit card skimmers has been found at Florida's gas
pumps - and they've become increasingly sophisticated. New technology has
allowed criminals to install the devices inside gas pumps and retrieve
information remotely on their cellphones, said Aaron Keller, with the Florida
Department of Agriculture and Consumer Services.
State inspectors are on pace this year to find the skimmers in about 1,000 gas
pumps across Florida. That's up from more than 650 pumps last year and nearly
220 in 2016. Already this year, almost 200 skimmers have been found in South
Florida. Broward had 112, Palm Beach, 54, and Miami-Dade had 18.
sun-sentinel.com
Kansas City, MO: Romanian National Charged in ATM Skimming Scheme
The group used skimming devices to steal dozens of debit card numbers, PINs from
ATMs in Olathe, Riverside.
justive.gov
Shreveport, LA: Austin men aplead guilty to using card skimmers to steal
identities, money
(Update) Boston, MA: Brazilian Couple Indicted in ATM Skimming Scheme
Kentland, IN: Credit card 'skimming' reported in Kentland area
Coeymans, KY: Card skimmer device, forged bank cards found after traffic stop
Ross Township, PA: Skimming device found at GetGo in North Hills
Washington County, WI: Police investigating possible card skimming devices
Fairfax, VA: Skimming Device Found At Bank ATM
Sentencings
Mitchell, SD: Jimmy John's Thief sentenced to 3yr
Probation and $4,200 in restitution
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Auto Zone - Tulsa, OK - Armed Robbery
•
C- Store - Tomahawk, KY - Burglary
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C-Store - Oxford, MS - Armed Robbery
•
Circle K - Tucson, AZ - Armed Robbery
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CVS - New York, NY - Armed Robbery (Lexington Ave)
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Family Dollar - Lexington, KY - Armed Robbery
•
First Nutrition - Manchester, NH - Robbery/ Assault
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Gun Range - Upper Darby, PA - Burglary (22 weapons)
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Gun Store - Sparks, NV - Burglary
•
Hibbett Sports - Athens-Clarke County, GA - Burglary
•
Jewelry Kiosk - St Louis, MO - Burglary
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O'Reilly's - Fresno, CA - Armed Robbery/Shooting
•
Pawn Shop - Shreveport, LA - Burglary
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Pawn Shop - Columbus, GA - Burglary (58 weapons)
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Wig World - Boston, MA - Robbery/ Assault
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7-Eleven - Pompano Beach, FL - Robbery
•
7-Eleven - Wichita Falls, TX- Armed Robbery
•
7-Eleven - New York, NY - Armed Robbery (3rd Ave)
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Daily Totals:
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11 robberies
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7 burglaries
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1 shooting
•
0 killings
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Weekly Totals:
•
78
robberies
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23 burglaries
•
2 shootings
•
1 killing
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None to report. |
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Submit Your New Hires/Promotions or New Position |
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Featured Job
Spotlights
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VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of
the company's Loss Prevention program across more than 400 stores nationwide,
and ecommerce. Reporting to the CFO, this position has overall leadership
responsibility for leading the charge in driving shrink reduction...
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VP, Loss Prevention
Brentwood, TN
Key duties include developing and implementing strategies and programs to (i)
reduce the Company's financial losses resulting from internal and external
theft; (ii) improve the company's receiving and inventory control processes and
procedures to reduce financial losses resulting from administrative errors; and
(iii) identify and investigate fraud and theft of company assets...
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Vice President Security
Greendale, WI
The Vice President of Security will set our long term strategic vision and
oversee planning for the security and safety of employees, facilities, assets,
customers, vendors, and participants. In this position, you will align financial
and operational performance to create economic value and reports to the
executive team on all functions of security...
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Global Risk and Control Director
Beaverton, OR
As our Nike Direct Risk & Control Operations
Director you will be responsible for aligning our resources and plans to the
global strategy. In this role you will support teams in Stores, Digital and
Operational Excellence to influence how we develop and deliver core programs in
support of the Risk & Control mission around the globe, and help our teams to
cut shrink, fight fraud and manage risk in Nike Direct...
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Field Loss Prevention Manager
Jacksonville, FL
● Manages and coordinates Loss Prevention and Safety Programs intended to
protect Staples assets and ensure a safe work environment within Staples Retail
locations
● Manages Loss Prevention initiatives and programs on facility levels which may
include a combination of locations within a geographical area; travel
required...
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Manager of District Loss Prevention
Salt Lake City, UT
You will be responsible for driving company objectives in profit and loss
control, sales performance, customer satisfaction, and shrink results. District
Loss Prevention Managers are responsible for leading Loss Prevention functions
within a specific operations district and for collaborating with Store
Operations and Human Resources in an effort to prevent company loss...
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Field Manager, Asset Protection (East Coast & Canada)
Atlanta, GA
The Field Manager, Asset Protection is based in Atlanta, GA and is
responsible for executing AP programs and strategies relating to theft and fraud
mitigation, operational integrity, and compliance supporting the East Coast and
Canada facilities...
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Fraud Operations Analyst
Atlanta, GA
The Fraud Analyst is based in Atlanta, GA and is responsible for protecting
HD Supply Construction & Industrial through proactive review of internal and
external transactions to identity fraudulent and/or inappropriate use which
warrant further investigation. This role will also support Asset Protection
through the ongoing development of reporting intelligence and administration...
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Supervisor Asset Protection - Maurices
Headquarters
Duluth, MN
We are currently looking for an Asset Protection Supervisor for our maurices
Corporate Offices in in Duluth, MN. In this role you will oversee the day to
day safety & asset protection operations as they relate to the corporate office
with general direction from AP management & supervises a team of hourly AP
associates...
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Global Investigator I - GS
Bentonville, AR
● Acts as an internal and external liaison for
assigned business segment
● Conducts investigations (for example, fraud, theft, misappropriation,
diversion, personal conduct, major crime)...
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Senior Asset Protection Specialist - San Francisco
San Francisco, CA
This job contributes to REI's success by mitigating and reducing shrink
(including theft and fraud by customers and employees) and increasing physical
security for people and products in a specified retail store...
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Regional Loss Prevention Manager-West Coast Region
Pasadena, CA
Crate and Barrel is America's most exciting
housewares specialty retailer with 100+ locations and over 6,500 associates
nationwide. We are seeking an experienced, committed and enthusiastic
professional to join our Internal Audit department...
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Regional LP Investigator
Northern CA/Phoenix
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Regional LP Investigator
Chicago/Boston/Miami
The Regional Loss Prevention Investigator is responsible for analyzing internal
& external theft trends in assigned market and to develop strategies to identify
and resolve theft cases. The Regional Loss Prevention Investigator will work
with the Investigative Risk and Fraud Analyst in the identification of internal
theft cases, and ensure that all cases are brought to a successful resolution...
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Featured Jobs
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apply to any of today's Featured Jobs, Click Here
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Feedback Does No Good
Unless You USE It
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What Do You Do With Critical Feedback?
Criticism from peers or leaders can be tough to take, but receiving feedback
from anyone does no good if it just goes in one ear and out the other. Utilizing
any criticism or feedback you get can transform anybody's work performance or
leadership style.
Take it to heart
Here's How to Create a Feedback-Friendly Culture
Feedback matters in any company culture because it helps both people inside the
company and the organization itself. Without feedback, it's hard for people to
develop and companies to improve, so keep these things in mind when trying to
build a welcoming environment to feedback.
Leaders set the tone
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Before Providing Feedback, Ask This One Question
When the goal of feedback isn't clear, conflict may arise. To convey whether you
want advice or just a listener when giving feedback, ask this question first.
What do you hope to achieve?
How to Ask Your Boss for Feedback
More and more employees would like to receive feedback from their bosses on a
weekly or daily basis. Employees who solicit feedback from leaders, and use that
criticism wisely, end up becoming top performers. Here's how you can
appropriately ask management for feedback and make it an ongoing process.
Make it a priority |
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Submit Your Group LP
Selfie Today!
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No matter what you do, there's always two sides in every stadium, both supported
by their beliefs, convictions and opinions and both equally opposed in their
desire to win. While winning is everyone's objective, how you play the game is
in actuality more important. Regardless of how the other side plays, one must
always remember that afterwards regardless of the win or loss everyone respects
the one who played like a professional and gave it their best.
Just a Thought,
Gus
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