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Laura Westfall promoted to
Divisional Asset Protection, Operations
& Safety Director for Lowe's
Laura was previously the Loss Prevention & Operation Support Director for the
retailer, and has held various other positions for Lowe's during her 22 years
there including Regional Director of Operations and Area Operations Manager. She
earned her Bachelors of Arts in Health Services Administration/Communication
from Marywood University. Congratulations Laura! |
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Christopher Magana named
Senior Manager of Risk Management
& Asset Protection for WKS Restaurant Group
Christopher was previously the Senior Manager of Loss Prevention and Safety for
Denny's before taking this new role. He's held various other loss prevention
positions during his 15 plus years in the industry including Regional LP Manager
for CKE Restaurants, District LP Manager for Office Depot, District LP Manager
for Big Lots, District LP Manager for Gap Inc./Old Navy, ORC Manager for Gap
Inc., LP Agent for Old Navy and LP Supervisor for Sports Authority.
Congratulations Christopher! |
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Ken Gladney, CFI named Sr.
Security Manager for Topgolf
Ken previously held the role of Director of Loss Prevention and Security for
Taco Bueno Restaurants for over four years. Ken has worked in the LP profession
for over 20 years for such companies as Half Price Books, United Supermarkets,
RadioShack, Target, United Supermarkets, and Bloomingdales. Ken is also an
United States Marines Corps. Combat Veteran. Ken earned a Bachelor of Arts
degree in Criminal Justice from American Military University. Congratulations,
Ken! |
Submit Your New Corporate Hires/Promotions or New Position |
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Fashion retailer America Today selects Nedap's RFID solution
First RFID rollout on the Dutch retail market
Fashion retailer America Today, part of Coolinvestments, has decided to
implement Nedap's !D Cloud RFID software at its 69 stores in the Benelux
countries to structurally raise stock accuracy and, as a result, guarantee
product availability. The rollout is planned for the second half of 2019.
Looking for the business case
In the autumn of 2018, America Today started a pilot together with Nedap in 3
stores, to investigate whether there was actually sufficient basis for a
business case. During the course of the pilot, a weekly stock count was
performed using the !D Cloud software and a RFID handheld reader, which resulted
in an improvement in stock accuracy from 75% on average to 98%.
Read more in today's RFID News column below.
Aurora Mass Shootings - What HR is Being Told:
Society For Human Resource Management Response to Aurora Shootings
'A Workplace Shooting Is Every HR Professional's Fear'
HR Manager & 1st Day HR Intern Killed During Termination
An HR manager and an HR intern were among five employees killed at a
warehouse in Aurora, Ill., on Feb. 15 by a worker who was being fired. How
can HR professionals and others in the workplace protect themselves? We've
gathered articles on the shooting and preventing workplace violence from SHRM
Online and other trusted media outlets.
Please visit SHRM's resource page on
Workplace Violence for guidance on making your workplace safer.
Gary Martin, an employee for 15 years at the Henry Pratt Co. in Aurora,
Ill., took a gun he wasn't supposed to have due to a felony conviction to
a job he was about to lose and shot and killed five co-workers during a
termination meeting. (AP)
Trevor Wehner, a student at Northern Illinois University who was on his first
day of an internship with the HR department, was among those killed. So was
Clayton Parks, a human resources manager who was the father of an
eight-month-old son. The others killed were Josh Pinkard, the manager of the
company warehouse where the shooting took place; Vicente Juarez, a stock room
operator; and Russell Beyer, a mold operator. The company was unaware of
Martin's prior felony conviction, as a background check did not uncover it.
Should Managers Be Armed in the Workplace? Their position: There are many
disadvantages to this. An innocent bystander could be injured or a gun could be
taken from and used against the manager. A more effective approach might
include hiring more security guards.
What If Employees Want to Bring Guns to Work? Some state laws give
employees the right to store a firearm in a locked personal vehicle's trunk or
glovebox in the company's parking lot-about half of states have such laws.
Employers should develop policies on workplace violence prevention, weapons in
the workplace and emergency procedures.
All Employers Need a Workplace Violence Plan shrm.org
Social Media's Impact - Hits with Lightening
Speed
Acknowledge, Apologize, Investigate: How Big Brands Combat Online Outrage
As social media amplifies brand missteps, companies develop new tools to
handle the fallout
If it feels like there is a steady stream of fresh outrage over consumer-brand
gaffes, it may be because companies have become more adept at managing
controversy than at pre-empting it.
Over the past year, H&M , Adidas, Reebok, Mercedes-Benz, and many others have
faced swift backlash for offensive products or ads. As the reach of social media
amplifies brand missteps, companies are finding they must develop new tools
to handle the fallout from global online criticism.
Corporate executives and communications experts say that the increasing speed
at which controversy propagates has forced them to perfect the
three-pronged rapid response: acknowledge, apologize, and investigate.
"Today
you have to react within the first half hour, that's what we call the
'window of opportunity,'"
What comes next can range from lying low to overhauling executive management.
A year after H&M apologized for releasing a children's hoodie sporting the
phrase "coolest monkey in the jungle" modeled by a black child, the company has
established a new diversity and inclusion team with members in the U.S. and
Europe. Ezinne Kwubiri, the company's first such executive for North America,
said that H&M has reconfigured its quality-control processes, making sure
products are reviewed by people in multiple departments.
"Everyone in all industries, especially retail, needs to pause for a second and
look at how things are produced," if it's not adding extra eyes to the process,
it's diversifying the eyes looking at the product."
There's been a sharp rise over the past three to four years in corporate boards
instituting reputation-risk modeling, particularly for companies that
operate outside of heavily regulated industries where the practice is standard.
A big part of the crisis-management equation lies in striking a judgment about
when criticism should be acknowledged, products pulled and apologies issued and
when a more hands-off approach is warranted.
"But with social media, it blows up and goes away very quickly. Don't
overreact to two days of complaints."
For all the noise, mass-market brands rarely see outrage turn into lasting
reputational damage or sales slumps.
wsj.com
DOJ U.S. Trustee Program: McKinsey & Company Pays
$15M
To Remedy Inadequate Disclosures in Bankruptcy Cases
"Widely considered the most prestigious management consultancy" (Wikipedia), The
Department of Justice's U.S. Trustee Program (USTP) has entered into a
multi-district settlement agreement with global consulting firm McKinsey &
Company, Inc. (McKinsey), resolving disputes over the adequacy of McKinsey's
disclosures of connections in Chapter 11 bankruptcy cases.
The USTP alleged that McKinsey made insufficient disclosures about its clients
and investments in certain entities that were connected with the debtors that
employed McKinsey to provide financial advice on their respective bankruptcy
reorganizations. Specifically, the USTP alleged in court filings that McKinsey
failed to identify clients who were connected with the debtors it represented
and lacked candor regarding its investments in entities that could create a
conflict of interest. This is one of the highest repayments made by a bankruptcy
professional for alleged non-compliance with disclosure rules.
justice.gov
Allied
Universal's CEO publishes book
Steve Jones, CEO of Allied Universal, added "author" to his list of
accomplishments with the recent publication of No Off Season: The Constant
Pursuit of More, a story that chronicles his days as football standout at Cal
Poly to successful CEO of a billion-dollar security company.
The book focuses on how Jones applied the lessons he learned on the field to
help build Allied Universal from $12 million in revenue to $7 billon in
revenue in 20 years. Throughout his story, Jones teaches readers his
business principles, while also providing the ingredients for success beyond the
boardroom.
securitysystemsnews.com
55% Of Households Use Amazon Prime, But BOPIS Keeps Them Shopping In-Store
Brick-and-mortar retailing still has room to thrive, even in a world where 55%
of U.S. households have Amazon Prime accounts: 75% of retail business will still
be driven by physical stores in 2022, according to a study by IHL Group.
However, traditional retailers will need to adopt technology of their own to
fight back against Amazon and stay relevant in this rapidly evolving world.
Out-Of-Stocks Can Erase A BOPIS Advantage
While BOPIS can be the best weapon retailers have in their fight with Amazon,
they must back up the offer with solid execution. Out-of-stocks are a particular
danger: Prime members who experience an out-of-stock are 71% more likely to
shift a planned in-store purchase online than they would otherwise. Even
non-Prime shoppers are 26% more likely to visit a competitor's physical store
when they experience an out-of-stock.
An accurate inventory system is the foundation of a successful BOPIS program,
and RFID-powered solutions can serve as the backbone of a well-organized
inventory. This technology can raise in-store inventory accuracy to as high as
98% to 100%, improving the reliability of forecasting tools and all but
eliminating the danger of overstocks and out-of-stocks.
retailtouchpoints.com
Markdowns cost retailers $300B last year
Non-grocery retailers last year missed out on $300 billion in revenues - in the
aggregate 12% of total sales - due to markdowns, according to a new report, "Revealing
the Hidden Costs of Poor Inventory Management."
In the survey of more than 200 "senior retail decision makers," those responding
pinned the blame for more than half (53%) of unplanned markdowns on "inventory
misjudgments."
retaildive.com
Eddie Lampert quits his role as Sears Holdings'
board chairman
He will remain as chairman of Transform Holdco LLC, which now controls
substantially all of the assets of Sears Holdings.
He plans to sell or sublease some of the 425 remaining Sears stores, plans to
devote more of the retail space to tools and appliances, and he also wants to
open more smaller stores. The restructured company consists of 223 Sears stores
and 202 Kmart locations.
He also added that he expects the slimmed-down Sears to become a public company
once again. "If I am a betting person, which I am, I would say at some point we
would be public again."
bizjournals.com
What Went Wrong At Payless
Could be Biggest Liquidation in History
Payless apparently began losing its differentiation as its nearest budget
competitors, including Walmart and Target, kept expanding and elevating their
in-house shoe offerings. Off-price shoe sellers, such as Famous Footwear, DSW
and Shoe Carnival as well as Kohl's and TJX Cos., rapidly expanded to bring
branded shoe labels within reach of Payless's value customer.
In the mid-2000s, a push to "democratize fashion" with new styles and freshness
found some success, according to Footwear News. The chain filed for bankruptcy
protection in April 2017, reduced its debt by $400 million but remained heavily
indebted due to its leverage buy out, and emerged by August 2017. But a former
employee who worked on Payless's digital marketing team in 2018 said the
company has recently been impacted by continued management turnover.
Other articles attributed the chain's demise to online competition that
has also led to bankruptcy filings from Pier 1 imports, Gymboree and Shopko. retailwire.com
With fitness trackers in the workplace, bosses can monitor your every step
- and possibly more
Devices worn on employees' bodies are an increasingly valuable source of
workforce health intelligence for employers and insurance companies. It's
fueling a boom in the use of wrist-borne health and fitness monitors such as
those made by Fitbit, Garmin and Apple.
But the volume of highly sensitive health data scooped up from individual
employees is exploding, too, raising privacy concerns and adding a new dimension
to the relationship of workers and their employers. Often the information is not
covered by federal rules that protect health records from disclosure. And when
it's combined with data such as credit scores, employees are giving up more
insights about themselves than they realize.
washingtonpost.com
One and Done: When to Skip Progressive Discipline
There are cases when it is better for an employee to be fired on the spot.
Here's how to determine if you should-and when to-skip progressive discipline
and go straight to termination.
A business may risk liability if a worker who has engaged in severe misconduct
remains employed-and hurts someone or damages property.
These reasons are useful guidelines for all employers that use progressive
discipline:
● Fighting.
● Assault.
● Theft from anyone, regardless of the amount involved.
● Serious insubordination, such as refusing a direct work order.
● Dishonesty.
● Willful destruction of property.
● Being under the influence of drugs or alcohol.
● Falsification of records.
When safety is involved, it makes sense to skip straight to termination. That
would include when employees are a threat to themselves or others, such as by
stalking.
shrm.org
The
Loss Prevention Research Council's 2019 Research Agenda Is Now Available!
Visit the LPRC's interactive webpage that allows you to explore this year's
research projects categorized by different LP/AP issues and by specific Zones of
Influence. Identify the projects you are most interested in and get involved!
Each project links to an individual page on the LPRC Knowledge Center, which
gives members the ability to bookmark, comment on, and view updates for each
ongoing project. Be a part of the LPRC Research & Results Community and
participate today!
Click
here to view the agenda.
For more information on joining the LPRC, please contact
kevin@lpresearch.org.
Gucci Boosts Cultural Sensitivity Training After
Blackface Debacle
Kroger & Ocado Announce Two High-Tech Robotics
Fulfillment Centers
Here's a map of where Payless ShoeSource is closing 2,500 stores
Apple's Executive Shake-Up Readies Company for Life After iPhone
Flu Vaccine Doing A Relatively Good Job This
Season
Quarterly Results
Walmart Q4 U.S. comp's up 4.2%, revenue up 1.9%, online sales up 43%
Walmart Full Yr. U.S. comp's up 3.6%, sales up 2.8%
Sam's Club Q4 U.S. comp's up 3.3%, sales up 3.8%
WEBINAR: How RC Willey Converted Sushi to Sales:
A Tale of Measuring ROI
Thursday, February 21, 2019 at 1:00 PM EST
Are your stores' promotional marketing events driving conversions? Tracking
return on investment for marketing strategies can be challenging for retailers
without actionable data. In this webinar, you'll see how furniture retailer, RC
Willey, integrated network camera analytics with their POS system to reveal a
deeper analysis of store productivity. You'll hear from Rod Mosher, Director
of Loss Prevention and Safety at RC Willey, who implemented Axis network
surveillance technologies to track conversions during a free sushi night
promotion. Through their analysis, they were able to determine that the
promotion brought in 30% more foot traffic and resulted in a 10% increase in
sales. Data like that is hard to ignore - with reliable business intelligence,
it's easier than ever to optimize retail stores with faster decision-making and
a wealth of analytics data.
Register Now!
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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Global Asset Protection assists NY State Troopers with an
employee theft investigation
A Steuben County man has been indicted by a grand jury on more than 1,000
charges for illegally selling Wall Street Journal subscriptions on his personal
eBay account. Joseph Canner, 37, has been indicted for grand larceny and 1,042
counts of falsifying business records.
Read more
For further information on PROACT, email inquiries to
PROACT@eBay.com.
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America Today selects Nedap's RFID solution
First RFID rollout on the Dutch retail market
Fashion retailer America Today, part of Coolinvestments, has decided to
implement Nedap's !D Cloud RFID software at its 69 stores in the Benelux
countries to structurally raise stock accuracy and, as a result, guarantee
product availability. The rollout is planned for the second half of 2019.
Looking for the business case
In the autumn of 2018, America Today started a pilot together with Nedap in 3
stores, to investigate whether there was actually sufficient basis for a
business case. During the course of the pilot, a weekly stock count was
performed using the !D Cloud software and a RFID handheld reader, which resulted
in an improvement in stock accuracy from 75% on average to 98%.
Jonathan Kahn, CFO of America Today, explains: "We realised that our stock
accuracy was going to be a huge bottleneck for our omnichannel ambitions. That
is why we started investigating, together with Nedap, whether we had a business
case, and it turned out that we actually had one. We opted to follow the GS1
standards, so as to offer the cooperation with all our Supply Chain partners
more opportunities in the future. We are fully convinced that RFID will be a
great help to us in gaining more insight into and control of our stock."
Arjan Pruiksma, Business Developer at Nedap Retail, adds: "We are very pleased
that America Today has become the first clothing retailer in the Netherlands to
implement RFID with Nedap. Similarly to other retailers, America Today does not
have reliable stock data, which prevents it from truly integrating its stores
and online channels. We are really looking forward to starting this RFID journey
together."
Stock accuracy with RFID
Nedap's !D Cloud software suite is a SaaS (Software as a Service) solution which
was especially developed for the retail sector. The software provides insight
into stock levels and the exact location of each item. This also provides the
basis for omnichannel concepts such as Click & Collect and Ship-from-Store.
Kahn: "Our biggest driver is omnichannel, but a technology like RFID really
tempts you to do everything at once. We opted to place our initial focus on
maximising results with the lowest possible level of complexity. The first
results are very promising, and the stores are enthusiastic as well. We cannot
wait to get started." |
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LP & IT Security Converging
3 Enterprise Security Trends to Watch in 2019
In a world that's becoming more technologically advanced and connected, it's
important to adopt an agile, forward-thinking approach to security. While
enterprises have taken a more serious approach to security in the past few
years, this outlook will become even more important in 2019.
Here are three trends we predict will define the security industry as we forge
into the new year:
1) Converged Security
As organizations, cities and agencies embrace the rapid pace of data and IP
protection being tied to both physical security such as doors, cameras and locks
and IT systems, "converged" will surely be a popular word in the world of
enterprise security.
Organizations are now converging where the chief information officer (CIO) and
chief security officer (CSO) are either being combined into a single role, or
are finally working together under a single umbrella where both the IT
security and the physical security functions come together.
2) Artificial Intelligence
As part of IoT acceleration and adoption, the use of artificial intelligence
(AI) and other forms of analytics will become much more broadly adopted for use
cases across multiple verticals. As the total volume of data continues to grow,
AI and analytics will play a key role in an organization's operations.
Effective use of data can fuel organizational growth, operational efficiency and
automation. While AI was difficult to configure and use in the past, it has
become easier to deploy, support and upgrade. In 2019, security related AI will
be more accessible than ever, thanks to increased knowledge, education and
training.
3) Increased Mobility
Users want access to both business and personal functionality on mobile devices.
Increased mobility for these functions will be a major trend in 2019. In recent
years, business-to-consumer (B2C) enterprises have worked toward crossing this
chasm.
This year, there will be more adoption of mobility for business-to-business
(B2B) and other business uses across all markets. This is largely due to greater
recognition of the need for converged security.
securitysales.com
Security Leaders Win When They Can Effectively Communicate Cybersecurity
Recent analysis by Forrester finds that Boards are maturing in their
understanding of cybersecurity and are asking more detailed questions. They
don't just want to know if the latest threat matters to the organization, but
how you know that. For Chief Information Security Officers (CISOs) and other
security leaders, this means that your ability to communicate effectively about
cybersecurity is just as important as your work doing cybersecurity, if not more
important. Communication has become a critical component of security
operations.
Speaking about risk using terms like "red, yellow, green" based on factors from
outside your organization simply isn't going to cut it.
You must be able to
provide greater detail, while communicating in ways that resonate with
management and are relevant to the organization. Your ability to do this begins
with
contextual awareness. In security operations, context comes from
aggregating and augmenting internal threat and event data with external threat
feeds. By correlating events and associated indicators from inside your
environment (for example from sources including your security information and
event management (SIEM) system, log management repository, case management
systems and security infrastructure) with external data on indicators,
adversaries and their methods, you gain the context to understand the
who, what,
where, when, why and how of an attack.
securityweek.com
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Spending the Right Amount on
Cybersecurity?
Benchmarks Starting to Come Into Focus
Corporate boards and executives ask themselves constantly whether
they're spending the right amount on cybersecurity.
Spending more money on cybersecurity doesn't guarantee a meaningful
change in a company's security posture, such as a reduction in
incidents.
One approach is to compare a budget with that of peers. A December
2018 report by
Gartner Inc.
shows a snapshot of industries by their security spending as a
percent of their total technology budget.
cybersecurity.cmail20.com |
Staffing Shortage Makes Vulnerabilities Worse
Businesses don't have sufficient staff to find vulnerabilities or protect
against their exploit, according to a
new report by Ponemon Institute.
When asked about the difficulties of
maintaining an adequate security posture,
68% of the more than 600 cybersecurity professionals surveyed listed
"staffing"
as a primary issue. These staffing shortages don't exist exclusively at small
organizations, either, with 72% of those surveyed from organizations with more
than 1,000 employees.
With that shortage, just how confident are these professionals about avoiding
future breaches? Not very. Only one-third of respondent said they were
"confident" or "very confident" their organizations will be able to avoid a data
breach.
darkreading.com
Report: UK Believes Risk of Using Huawei Is
Manageable
New Zealand Follows Suit, Saying It Will
Test Huawei Suitability for 5G Rollout
Britain's intelligence establishment has reportedly concluded that any risks
posed by Chinese-built Huawei networking equipment used as part of the country's
5G rollout can be minimized if the process is appropriately managed. databreachtoday.com
New Vulnerabilities Found in Top Password
Managers
In the new report titled "Under
the Hood of Secrets Management," ISE
researchers revealed serious weaknesses with top password managers: 1Password,
Dashlane, KeePass and LastPass. ISE examined the underlying functionality of
these products on Windows 10 to understand how users' secrets are stored even
when the password manager is locked. More than 60 million individuals 93,000
businesses worldwide rely on password managers.
securitymagazine.com
Artificial Intelligence in Video Surveillance
Russian hackers 8 times faster than Chinese, Iranians, North Koreans, says
report
Huawei founder denies sharing secrets with China |
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Serving the Military Worldwide and 'Down Range'
In this episode, learn how we're taking care of
our troops around the world by ensuring they receive some of the same services,
products and food that you buy at the corner store.
Eric Stewart, VP of LP, The Exchange, Army & Air Force Exchange Service,
and Jim Palmer, CSO & Sr. Director, U.S. Coast Guard Community Services
Command, share how their team's LP efforts contribute to the Morale, Welfare
and Recreation of our troops, families and veterans - what the military calls
the MWR funds.
With stores and facilities throughout the U.S. and abroad, Eric and Jim tell us
about the similarities and differences of managing retail LP in a military
environment.
MCs Joe LaRocca & Amber Bradley - Quick Take 17
Joe and Amber discuss the serious subject
of active shooter threats and emergency preparedness. From the NRF's widely used
Active Shooter Guidelines for retailers to the Calibration Group's
hotline awareness posters for schools, learn about some of the free
resources and information available that can help you save lives.
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Amazon What Went Wrong - No New Search
Public Search - Negotiated in Private
Managing Director of BDO in New York offered two main takeaways from the New
York-Amazon Divorce.
The first lesson, he said, was to involve as many local officials and community
groups as possible throughout the process. Amazon and some top leaders in New
York had announced the deal in November, to the surprise of many there.
"That
is just simply poor economic development 101," Stringer said. "It's profound
economic development malpractice that the governor's office and Amazon are
guilty of."
Second, Amazon's HQ2 search stood out because it was public.
"Do this stuff in private," Stringer said. "This beauty contest, this
baiting of different localities, it's not economic development, it's greed
run amok."
Seattle Councilmember said, "A large employer like Amazon coming to town means
yes, they will bring good jobs and investment, but there are costs associated
with it," such as increased housing prices and traffic, she said.
Redfin CEO said "I think it's a wake-up call, for everyone in tech especially.
If we're going to create this incredible prosperity, we also need to be really
active as corporate citizens and community members," Kelman said. "That isn't
the first instinct of many tech companies."
He noted it also sends a clear message to cities dealing with Amazon: "Amazon
is not to be trifled with," he said. "Amazon has the courage of its convictions
like almost no other business."
seattletimes.com
Millennial Shoppers Increase Fraud Risk, LP Firm Says
Over-50 Market Worth $7.6T - 'Making Older Consumers a Smart Bet'
Americans aged 50 and older account for 51 cents of every dollar spent in the
United States and generate $7.6 trillion in annual economic activity, which
makes this demographic equivalent to the world's third-largest economy. And with
the 50-plus population projected to grow from 115 million in 2018 to 132 million
by 2030, their financial clout will likely continue to grow. While many brands
have made millennials their top target, Chargebacks911 - a leading dispute
mitigation and loss prevention firm - advises merchants not to overlook older
consumers, whose purchasing power offers a path to sustainable profitability.
Monica Eaton-Cardone, co-founder and COO of Chargebacks911, cautions that the
risk of fraud can grow if merchants place greater emphasis on quantity of
customers over quality. If a large proportion of new customers prove to be
one-time purchasers drawn by loss-leader deals or if they initiate a high number
of returns, refund requests or chargebacks, a merchant's losses could exceed the
value of those sales. This issue appears to be particularly problematic in the
online sector.
For the retail industry as a whole, 18% of fraud losses are due to chargeback
fraud and 20% to fraudulent refund requests; yet for eCommerce merchants, those
figures are 30% and 27%, respectively. In addition, fraud costs as a percentage
of revenues average 1.8% for all retailers but climb to 2.38% for eCommerce
merchants.
prweb.com
60-hour weeks, ambulance callouts, and 'swag bucks'
30 employees describe the intense
reality of working for Amazon
during its busiest time of the year
Amazon's unseen army of hundreds of thousands of warehouse employees ensures
millions of parcels are delivered every day during peak season, from Black
Friday to Christmas. They described a "brutal" reality of long hours, physical
labor, fears about taking time off, workplace injuries, and the pressure to keep
the wheels turning, even when the weather is treacherous.
Business Insider obtained figures showing that ambulance callouts to three
Amazon warehouses in the UK increased during the company's busiest weeks of the
year.
There were conflicting accounts about Amazon's $15 minimum-wage hike. Some
workers said the wage boost benefitted them, while others said they were worse
off during peak because bonuses were axed.
Workers also described an internal currency known as "swag bucks" designed to
boost productivity during Amazon's most intense periods of activity.
businessinsider.com
Walmart Ecommerce Sales grow 43%
Payless plans to shut down online operations
while liquidating US stores
Study: The right communication is critical to
e-commerce
Online auto parts and accessories sales are
projected to grow 16% in 2019 |
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Update: Tallahassee, FL: Best Buy employee caught
stealing over $19K
in electronics
Tallahassee Police responded to the Best Buy on Apalachee Parkway in regards to
an employee theft in November. When officers arrived on the scene, they began
speaking with an employee who witnessed the theft. The witness told officers
that he first noticed the theft while he was conducting inventory and found that
several iPhones were missing. Officers say the witness went to review
surveillance footage and, while watching the footage, he saw 22-year-old Wenly
Geffrard stealing electronics.
In the video, Geffrard could be seen stealing iPhones and MacBook laptops from
the storage room. Documents say Geffrard would bring the electronics to the
register where he would either pretend like he was ringing them up for a
customer or not ring them up at all before putting them straight in the bag.
After months of investigating, Geffrard was arrested and transported to the Leon
County Detention Center.
wtxl.com
Polk County, FL: Man Arrested For Stealing Over
$3,000 in Merchandise
From Wal-Mart and Home Depot
On
Thursday, February 14, 2019, James Gardner walked into Wal-Mart in Mulberry and
did some five-finger discount shopping. Surveillance video shows him loading
$535.86 worth of merchandise-two televisions, a safe, a backpack, toys, and
other miscellaneous items-into a cart and then leaving the store without paying.
During the investigation it was revealed Gardner made several fraudulent returns
at the Home Depot in Lakeland between February 5, 2019 and February 13, 2019.
He entered the store with nothing in his possession, grabbed several items from
the shelf and proceeded to the return desk without attempting to pay. He would
receive a refund in the form of a store credit, or, when he was denied the
refund, he walked out of the store with the stolen merchandise. Detectives were
able to locate Mr. Gardner in Southwest Lakeland off of Ewell Road. After
searching the house where he was living and his truck, they found the stolen
safe, Wal-Mart and Home Depot gift cards, tools, and multiple other stolen
items. Gardner has an extensive criminal history which includes burglary, armed
burglary, grand theft, resisting arrest, DUI, carrying a concealed weapon,
violation of injunction, stalking, battery, and failing to pay child support.
dailyridge.com
Baton Rouge, LA: Rare bike goes on a 'test drive'
never comes back;
valued at $3,299
The Baton Rouge Police report notes that the two men arrived at the store in a
tan SUV. Two men walked in the store, but only one asked to take it for a test
ride. At some point the second man left in the SUV. What makes it unique is its
battery, which allows the rider to go about 20 to 30 mph for a distance of
20-100 miles.
wafb.com
Beaufort County, SC: Tommy Hilfiger Outlet hit
for over $2,000 of merchandise
A man walked into the Tommy Hilfiger store at Tanger Outlet Center 1 in Bluffton
on Sunday and walked out with 32 shirts without paying, according to a Beaufort
County Sheriff's Office report. The manager of the store said the shirts were
being sold for $64.99 each, meaning the alleged shoplifter made off with over
$2,000 of merchandise on Feb. 17.
islandpacket.com
Hales Corner, WI: 5 Arrested for Retail Theft for Police
Chase and Crash
UK: UK's Most Shameless Shoplifter: Kim Farry claims to
have made £2 Million during her 45 year shoplifting "career" |
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Shootings & Deaths
Tukwila,
WA: 'Everybody started running': No one hurt after gunfire erupts at Southcenter
Mall
The sound of gunfire at Southcenter Mall Monday afternoon sent some shoppers
into a panic, but luckily no one was injured. Police swarmed the mall after
reports of gunfire came in as people ran for safety -- some hiding in stock
rooms; others heading for the exits. Investigators later determined a gun went
off in what they've called an "illegal discharge." No arrests have been made.
Tukwila Police tweeted at 5 p.m. Monday that the mall is open and that security
advised that any stores closed may reopen.
komonews.com
Robberies, Incidents & Thefts
Razor
blades found under shopping cart handles at NC Walmart
Could have been part of plan to shoplift
Police in North Carolina are looking for the people responsible for placing
razor blades under the handles of shopping carts at a Walmart, injuring at least
one person. Citing a Siler City police release, news outlets report the blades
were found Sunday. Police say the blades could have been part of a plan to
shoplift. Police released images from surveillance video of two male suspects.
It's unclear how many shopping carts were affected.
wbtw.com
Kennewick,
WA: Police attempting to locate woman who made a death threat to an LP agent
The woman, identified as Lindsey Bramlett, is wanted in the Tri-Cities area of
Eastern Washington but hasn't been seen since late last month. Police say
Bramlett told a loss prevention officer, 'I'm going to kill you" on her way out
from shoplifting at a store in Kennewick, and she was then convicted of felony
harassment. She was also charged with theft and possession of drugs after
Kennewick police found her hiding in the bathroom of a nearby restaurant and
took her into custody. She has prior convictions for assault and forgery.
katu.com
Lancaster County, PA: C- store employee accused
of stealing thousands
Police in Lancaster County said they have charged Everett Charles Domalewski of
Manheim with a felony count of theft for allegedly stealing from the Turkey Hill
where he worked. Manheim Township Police said Domalewski, 43, would void
transactions and keep money paid by customers. Police said the alleged thefts
took place between Nov. 17 and Feb. 13, totaling $4,704.62.
pennlive.com
Dallas, TX: Man arrested in Texas for deadly Charlotte
electronic repair store robbery in January
Livonia, MI: Former Speedway employee charged in store
robbery
Tulsa, OK: Man steals $300 worth of merchandise from adult
entertainment store
Milford, CT: Woman arrested on 6th degree Felony for $200
Victoria's Secret theft
Sentencings & Convictions
Newark, NJ: Man Convicted of Armed Jewelry Heist in Elizabeth, New Jersey
Norfolk, VA., Man Convicted For Firearms Dealer Robbery
Tossed Bag Contents & Ski Mask Out of His Fleeing Car
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AT&T - Waterbury, CT - Armed Robbery
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Adult Store - Tulsa, OK - Burglary
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Bike Shop - Chicago, IL - Burglary (2nd this month)
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C-Store - Westbrook, ME - Robbery
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C-Store - Sparks, NV - Burglary
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C-Store - College Station, TX - Armed Robbery
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C-Store - Oklahoma City, OK - Armed Robbery
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C- Store - Tyler, TX - Armed Robbery
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C-Store - Livonia, MI - Armed Robbery
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C- Store - Providence, RI - Armed Robbery
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C-Store - Atlanta, GA - Armed Robbery/Worker shot
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C- Store - Hutchinson, KS - Robbery
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C-Store - Springdale, SC - Robbery
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Dollar General - Opelika, AL - Armed Robbery
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Dollar General - Fort Wayne, IN - Armed Robbery
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Dollar General - Burlington, NC - Robbery
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Dollar Store - Houston, TX - Armed Robbery
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Dollar Tree - Burlington, NC - Robbery
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Gas Station - Westmoreland County, PA - Armed Robbery
●
Grocery Store - Myrtle Beach, SC - Burglary
●
Metro PCS - Dover, DE - Burglary
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Pet Store - Reading, PA - Burglary
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Restaurant - Milwaukee, WI - Armed Robbery (Taco Bell)
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Restaurant - Cypress, TX - Robbery
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7-Eleven - Honolulu, HI - Armed Robbery
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Daily Totals:
•
19 robberies
•
6 burglaries
•
1 shooting
•
0
killed
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Matthew Dawson, CFI
promoted to Program Manager, Global Security Operations for Amazon |
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Jesse Young
named Regional Loss Prevention Manager for Tillys |
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William Thwaits, CFI
named ORC Investigator for The TJX Companies |
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Keith Thalacker
promoted to District Loss Prevention Manager for HomeGoods |
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Jason Biggs
named Regional Security Manager for Cox Enterprises |
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Blake Charles
named Market Investigator for Family Dollar |
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Jake Harris, CFI
named Asset Protection District Leader for Rite Aid |
Dylan Evans
promoted to Central Investigator for The Home Depot |
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Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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District Loss Prevention Manager
Eastern PA/NJ
The District Loss Prevention Manager ensures shrinkage control and improves
safety in the stores through proper investigation and training. This position is
responsible to provide feedback, guidance and protection for our Team Leaders
and Associates. This role has oversight and responsibility for approximately
15-20 store locations...
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Field Manager, Asset Protection (Northeast & Midwest)
New York, NY| Poughkeepsie, NY | Parsippany, NJ
Recruiting a Field Manager, Asset Protection to support our
Northeast & Midwest HD Supply Construction & Industrial locations. This role
will be based in the Greater New York area...
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Loss Prevention Analyst
Richmond, VA
Protects company assets and increases profitability through the analysis,
response and management of various data across a broad spectrum of internal
financial and technology resources such as Exception Reporting, Sales Audit,
FP&A, IT and Loss Prevention. The Loss Prevention Analyst works
cross-functionally in a dynamic, fast paced and demanding environment providing
critical guidance to the organization's asset protection and profit improvement
initiatives...
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Regional Safety and LP Specialist
Miami, FL
The Safety and Loss Prevention Specialist is a subject matter expert responsible
for partnering with both our corporate stores and franchise store operations to
improve the safety and training processes. This includes reducing motor vehicle
accidents, reducing work-related injuries, and ensuring OSHA / DOT compliance
through the implementation of corporate or franchisee plans in accordance with
local, state, and federal rules and regulations...
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At first your career is comprised of daily achievements and struggles all
pointing towards an annual review and hopefully an increase or a promotion that
can be celebrated at home and shared with family and friends. Mid way thru, your
career takes on a life in and of itself and the world becomes smaller with
everything shared good, bad, and even non-truths with everyone. It's at this
point that lights go on in your mind and the world appears right outside your
door waiting and watching. What use to be instant responses now become
hesitations. Decisions and actions, while influenced with experience, now become
thought out critical moves open to instant interpretations and criticisms. At
this point one must rely on your instinct and what you know to be true and right
because indecision and hesitation is what gives birth to mistakes and failure.
Every seasoned executive knows the path of failure and losing battles and they
know as well that instinct, knowledge, effort, and doing what's right will
ultimately rule the day.
Just a Thought, Gus
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