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2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time
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Members of
the TJX Team at
NRF Protect 2018 |
Members of the TJX team on stage at NRF PROTECT
2018. NRF PROTECT
brings together LP, asset protection, internal audit, ORC investigators, risk
management, IT security, retail operations professionals, food retailers,
wholesalers and suppliers responsible for securing retail's success.
Got a picture of your team on your cell phone?
Send it to us!
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Mike Giblin promoted to
Director of Research for the Loss Prevention Research Council
As Director of Research, Mike will be broadly responsible for
strategizing and managing the LPRC's Research Team, overseeing all LPRC Research
Projects, and strategizing Science2Practice: Member interaction with ongoing
research and delivery of finished research results. Congratulations, Mike!
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Jordan Burchell promoted to
Innovation Specialist for the Loss Prevention Research Council
As LPRC's Innovation Specialist, Jordan will be heading up our growing
Innovate program which aims to support the LPRC Research Team with technology,
expertise, and access to multidisciplinary collaborators at UF and elsewhere.
Jordan is responsible for managing the spaces and places that make up LPRC's
overall research environment, including our Innovation Lab, Store Labs, and
Ideation & Simulation Lab. Congratulations, Jordan! |
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Taylor Valdez named
Operations Manager for
Security Resources, Inc.
Taylor was previously an Account Coordinator, Key Clients and came to Security
Resources with a loss prevention background from Target. While at Target, Taylor
was a Sr. Analyst - Investigations. He was also a Security Supervisor for Virtua
Health and POS Analyst for Agilence. Congratulations Taylor! |
Submit Your New Corporate Hires/Promotions or New Position |
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Intellicheck Has the Solution
FDA Escalates Enforcement Actions After Youth Tobacco Survey
Historic Milestone - One Million Retailer Inspections
FDA
outlines data from FDA/CDC 2018 National Youth Tobacco Survey showing rise in
under-aged tobacco use and hints at next steps.
On Monday, Feb. 11, FDA Commissioner Scott Gottlieb, M.D. released a statement
on new data demonstrating rising youth use of tobacco products and the agency's
ongoing actions to confront the epidemic of youth e-cigarette use.
Gottlieb's statement is as follows:
Today, the U.S. Centers for Disease Control and Prevention (CDC) released
additional data from
our joint FDA/CDC 2018 National Youth Tobacco Survey. These data are a sobering
reminder of the initial results we shared
last fall indicating a rampant rise of youth e-cigarette use, which has
prompted the FDA to take a series of escalating regulatory actions as part of
our
Youth Tobacco Prevention Plan. We are advancing those actions, and
committing to some new steps.
The epidemic use of e-cigarettes among children is
one of the biggest public health challenges currently facing the FDA.
Underage Smoking & Vaping Being Scrutinized By
FDA Nationwide
Holding Retailers Accountable & Issuing Warning
With
Walgreens and Circle K being fined and the
FDA announcing their one millionth age verification inspection they're
vowing to pick up the inspections and are making the news around the country in
various news outlets.
The FDA statement released by the Director this week goes into great detail
about the harmful effects of smoking and the responsibility retailers have to
ensure they to play a role in effort to curb underage smoking.
After all of this press, lengthy statement and public warning it may be time to
revisit your controls and processes around your front end selling. Just a
thought, Gus Downing
FDA pulls up Walgreens & Circle K - Violating Tobacco Laws - Selling to Minors
1,500
Warning Letters - 240 Fines - Threatens to Shut Down Cigarette Sales
Walgreens is currently the top violator among pharmacies that sell tobacco
products, with 22% of stores inspected selling to minors.
"I will be writing (to) the corporate management of Walgreens and requesting a
meeting with them to discuss whether there is a corporate-wide issue related
to their stores' non-compliance," FDA Commissioner Scott Gottlieb said.
reuters.com
Chicago Sues 27 Online Retailers Over E-Cigarette Sales
More than two dozen online sellers of e-cigarettes and vaping liquids are facing
a lawsuit from the city of Chicago, which says the companies illegally sold
tobacco products to minors. The city says it's taking action against four retail
stores in Chicago for similar violations.
Tobacco use among American youth is on the rise. Last year, 4.9 million youth
used tobacco - an increase of 1.5 million users from 2017, largely driven by an
increase in e-cigarette use, according to the Centers for Disease Control and
Prevention.
wttw.com
REI CEO Jerry Stritzke Resigns, Following
Investigation into a Personal
& Consensual Relationship With Head of Another Outdoor Industry Company -
"Perceived Conflict of Interest"
Jerry
Stritzke spent the past five years helping build REI's brand as one of the most
ethical players in the outdoor retail business. But this week, REI's CEO
acknowledged that he himself had gotten on the wrong side of the rules.
REI Chairman announced Stritzke's departure scheduled for March 15th. It wasn't
made clear to employees if it was a supplier or other partner.
The investigation didn't find any financial misconduct. However Stritzke's
failure to disclose the relationship "led to a perceived conflict of interest"
for the retailer, which had long cultivated an image of transparency.
seattletimes.com
No-Deal Brexit Threatens British Crime Fighting
Loses Access to Europol Intelligence Agency - Data - Warrants
May Give Organized Crime Groups a Boost - ORC Could Rise
British law enforcement officials say they're doing their best to cope with the
possibility that the U.K. will crash out of the EU in 45 days.
Police officers will be able to use Britain's new International Crime
Coordination Center, a national unit that authorities on Monday said has
become fully operational. But policing chiefs warn that the center will not be
as effective as the existing arrangements that the U.K. enjoys as a member of
the European Union, including access to the EU's law enforcement intelligence
agency,
Europol.
Nation-state divorce was bound to be messy. But the full extent of what U.K.
police will forfeit looks to be substantial. All told, British police could
lose access to 40 tools when the U.K. exits the EU.
To help cope, the IPCC was launched in September 2018 with £2 million ($2.6
million) in funding from the Home Office. It's been tasked with creating the
very British-sounding "alternative mechanisms" that the country will require
when it leaves the EU, losing access to such crime-fighting tools as the
European Arrest Warrant.
Plans for the ICCC call for it to have about 50 police and civilian employees
drawn from the National Crime Agency - the U.K.'s sister domestic law
enforcement agency to the FBI - and national Criminal Records Office. A
spokesman for the National Police Chiefs' Council, which coordinates national
police operations, tells Information Security Media Group that the center is now
fully staffed and continues to train officers to help on a local level. "The
network of officers will be fully ready by the end of this month or start of
next month - though many already are," he says.
European Criminal Records Information System: ECRIS enables EU member
states to exchange criminal conviction information. "Currently criminal record
checks with member states take six days on average, whereas the average outside
the EU is 66 days," according to the Met.
Martin has said that 70 percent of "transient organized crime groups" operate
in three or more countries. But post-Brexit, cross-border policing
operations would also be interrupted or operate at reduced capacity.
"Brexit is very likely to lead to a significant reduction on cooperation in
criminal and policing matters between the U.K. and the EU."
govinfosecurity.com
Laredo, TX Perfume Stores Used For Cartel Monday
Laundering
Six Convicted (four men and two women) for Roles in Multi-Million Dollar
Black Market Peso Exchange Money-Laundering Scheme. Sentencing pending.
Drug money from all over the U.S. was moved by couriers, including Galvan-Constantini
and Montes-Patino, via cars, commercial buses, commercial planes, and a private
plane in bulk cash amounts of up to hundreds of thousands of dollars at a time.
The money, in heat sealed packs, uneven rubber-banded money stacks, or loose
U.S. currency, arrived in plastic bags, cloth bags, suitcases, backpacks, and
even cereal boxes. The money was then distributed among downtown Laredo, Texas
perfume stores, including El Reino International Inc., and NYSA Impex LLC. The
owner of NYSA Impex LLC, Gudipati, and the owners of El Reino International
Inc., Harsh Jaggi, and Neeru Jaggi, accepted loose bulk-cash, even after being
told it was "narco dinero."
justice.gov
What HR is Reading
Weed at Work: Must Employers Accommodate Medical Use?
This is the second in a three-part series of articles on cannabis laws and
court opinions. Today's article discusses workplace accommodations for medical
marijuana use. The first part reviews
different rulings on federal pre-emption of state marijuana laws, and the
third part focuses on how marijuana is treated under state workers' compensation
and benefit programs.
shrm.org
Chick-fil-A, Starbucks, Arby's DC eateries took a
hit as shutdown costs US $11B
The Congressional Budget Office estimated that the government shutdown cost the
economy $11 billion.
The Congressional Budget Office, a nonpartisan agency, estimated that
the 35-day shutdown in December and January, the longest in U.S. history, cost
the economy $11 billion, with $3 billion permanently lost.
That $3 billion includes lost revenue for restaurants as tourists
skipped trips to the nation's capital to visit the Smithsonian museums and
800,000 federal employees missed paychecks and cashed in on deals and free meals
from local eateries instead. Chick-fil-A, Starbucks and Arby's were among
national restaurant chains to see a sharp drop in foot traffic, according to a
new report. Traffic to fine-dining restaurants in the area dropped by about 33
percent.
cnbc.com
First Month of 2019 Was the Bloodiest
In just the first month of 2019, more than 1,600 retail store closings have
been announced, and retailers like Gymboree, Charlotte Russe and Shopko have
initiated bankruptcy proceedings. Others hoping to survive will need to
carefully navigate all threats, particularly unanticipated ones like a
government shutdown.
Retailers may need to dust off their 2009 marketing playbook, which
employed heavy discounting and guided shoppers toward smaller basket purchases
(rather than settle for no purchases at all).
emarketer.com
Nine U.S. Senators Move to Block T-Mobile US &
Sprint Merger
The $26 billion merger would reduce the number of nationwide wireless players
from four to three.
The senators said the merger is "likely to raise prices for consumers, harm
workers, stifle competition, exacerbate the digital divide, and undermine
innovation."
In 2011, the FCC and Justice Department rejected AT&T's acquisition of T-Mobile,
saying the reduction in competition would harm consumers. The senators echoed
that sentiment Tuesday.
"Antitrust regulators around the world have consistently blocked four-to-three
mergers in the mobile and telecommunications industry, and those who have
allowed such mergers have lived to regret it." cnet.com
Biometric payment cards' path to mass market
While mass adoption of payment cards with fingerprint sensors may happen soon,
exactly when, and who will take what share in the market, is an open question.
There is a general consensus among fingerprint sensor providers and other
stakeholders that millions of payment cards will be secured with fingerprint
biometrics within the next few years. The early trials of biometric payment
cards in 2018 are, as
recently reported, widely expected to be followed by more trials, with
certifications and initial production roll-outs planned before the end of 2019.
Goode Intelligence predicts the market will reach
579 million units by 2023, and the enthusiasm with which consumers have
embraced the convenience of biometric smartphone unlocking can be taken as an
indication that adoption will be rapid if it means less fraud, less cancelled
cards, and less spending limits on contactless cards.
The Issues & The Plan.
biometricupdate.com
Harrisburg, PA: Bill aims to crack down on
Jewelry thefts
A bill working its way through the state House aims to make it harder for
thieves to fence jewelry at pawn shops. The legislation is needed as the opioid
epidemic drives addicted people to turn to crime to get cash to buy drugs, said
state Rep. Jim Rigby, R-Cambria County, the author of the bill. Under the
proposal, precious metal dealers would be required to hold onto jewelry longer,
require that they take photos of identification of whoever brought the jewelry
in and require that dealers take more photos of any jewelry they receive.
Current law requires that jewelry is held for five days. Rigby's proposal would
increase that hold time to 10 business days.
ncnewsonline.com
Private Equity Buyouts Debt Hits Again
Payless, Gymboree and the road to Chapter 22
Some of the blame likely goes to large debt piles at both retailers, courtesy
of private equity buyouts.
Green Growth Brands, Cannabis Stores, to Open
Hundreds of Stores Nationwide
Hobby Lobby Closing Its 8 Hemisphere Furniture
Stores
Global Security Investigations Manager Posted for
QVC in West Chester, PA
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All the News - One
Place - One Source - One Time The D&D Daily respects your time & doesn't
filter retail's reality
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Moody's To Begin Rating Cyber Risk For
Enterprisers - The Heat is Coming
Moody's recently
announced that it will now consider cyber-risks and breaches in their
coveted ratings. The company's decision to consider cyber-risks will have global
impacts across all sectors and could have a significant long-term impact on the
behavior of rated organizations as the concept spreads to other rating systems
and beyond the scope of Moody's reach.
While Moody's cyber-risk ratings will be limited to the organizations and
industries they chose, in the very near future, any business asking to borrow
money could face questions about their cyber-risks.
In fact, other businesses that rely on risk ratings are already designing ways
to do just that within their own context. There are already cyber-risk ratings
out there from credit groups like FICO; however, there are no clear leaders in
the space, and that may change with Moody's cyber-risk ratings. techtarget.com
R-CISC
- The Retail ISAC Annual Report
'Protect as One'
The Retail Cyber Intelligence Sharing Center (R-CISC) is the trusted cybersecurity community for retailers, gaming properties, consumer product
manufacturers, grocers, hotels, restaurants, and cybersecurity industry partners
worldwide.
We enable retail and consumer facing sectors to mitigate cyber risk by
establishing trust, expanding knowledge and maturing capability through
information and intelligence sharing.
As the cybersecurity sharing community for the retail and hospitality sectors,
our membership worked together to reduce cyber risks to the industry in a year
that brought about increased complexity and sophistication of cyber threats.
We're pleased to share the results of all that we accomplished together in the
2018 Annual Report, which reminds us of just how much we can achieve when we
work together to protect as one.
From 45 members in 2015 to 136 members at years end in 2018. With 945
Practitioner Analysts, Managers, Directors, and CISO's representing over 700
retail and hospitality brands.
This is a great view of how R-CISC is structured, the actual executives
involved, and the various working groups, work product and effort. A must read
for all Loss Prevention and Asset Protection executives.
View the report
here!
r-cisc.org
With Doctored Photos, Thieves Try to Steal
Bitcoin
'Deep Fakes' May Eventually Complicate Identity Verification
When hackers try to steal someone's bitcoin from a cryptocurrency account,
there's a roadblock that invariably appears: a request for a one-time passcode.
Some cryptocurrency exchanges mandate that customers use two-step verification.
It requires a one-time passcode to be entered after someone logs in with a
username and password. It's a crucial security tool that deflects account
takeover attempts if thieves have already obtained someone's account
credentials.
A one-time passcode may be sent over SMS, but the safer way is to use an
authenticator app, such as Authy,
Cisco's Duo or
Google Authenticator, to generate the code.
Foolproof, right? Not so. There's a market for doctored photographs that aim to
persuade exchanges to reset two-step verification, says Alex Holden, CISO at Hold Security, a
Wisconsin-based consultancy. Read on
govinfosecurity.com
Russia Plans to Secede Temporarily From the
Global Internet
Testing its internal national network and reroute traffic through its watchdog
agency for telecommunications.
cybersecurity.cmail20.com
Devastating Cyberattack on Email Provider Destroys 18
Years of Data
An unknown attacker appears to have deleted 18 years' worth of customer emails,
along with all backup copies of the data, at email provider VFEmail.
The attacker sent no ransom notes and appears not to have made any attempt at
contacting VFEmail. The motive seems to have been "just attack and destroy," the
company said. darkreading.com
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LCBO adding security guards at select locations to combat liquor thefts
Follows the arrest of 2 suspects involved in 40 separate LCBO thefts totaling $92K
The
Liquor Control Board of Ontario is ramping up security measures at some of its
locations across the province amid reports of an increase in brazen thefts at
liquor stores. A statement from the LCBO on Saturday said it is adding
security guards at select stores to ensure the safety and security of its
staff and customers.
The LCBO statement said the Crown corporation will implement
"industry-leading" technology at some of its stores to prevent thefts,
although it has not provided further details on what that technology is. Last
month, the LCBO said it increased spending on CCTV technology and other
in-store deterrents.
The LCBO statement said it will also be training employees on how to take "safe
actions" during thefts and how to be a credible witness to the crimes. Earlier
this month,
as reported in the Daily on Feb. 6, Toronto police arrested two suspects
believed to have been
involved in up to 40 separate thefts from LCBO stores in the past three
months, resulting in the retail loss of about $92,000.
Toronto police spokesman Const. David Hopkinson said in a statement that
officers have been responding to a rising number of theft calls at liquor stores
"over the past few years," and that the incidents are becoming increasingly
aggressive. Hopkinson said there were 5,160 thefts in 2017 and 8,664 in 2018
at Toronto LCBO outlets,
as reported in the Daily on Jan 23. He said most of the thefts have occurred in downtown
locations.
Uniformed Cops Part of LCBO's Theft Crackdown
Stakeouts and stings. Takedowns of organized theft rings. And in LCBO after LCBO
across Toronto, a sudden and robust police presence right there on the
shop floor, standing guard over the people's liquor. A security blitz is
underway to tame an epidemic of broad-daylight theft from the Ontario-owned
liquor retailer first reported by the Star in December.
The multi-faceted crackdown began two weeks ago with the LCBO itself calling in
the cavalry, hiring more paid-duty Toronto police officers at its
hardest-hit and highest-traffic locations throughout the city.
"We're seeing uniformed officers here all day, from open till close, and it's a
huge relief to staff. They're setting up stings in some stores. The
LCBO is paying a fortune - we don't know how long it will last, but the
customers sure are happy," one LCBO source told the Star.
ctvnews.ca
thestar.com
Pilot program put police in Winnipeg Liquor Marts to deter thefts
Manitoba Liquor and Lotteries quietly hired Winnipeg police officers to help
curb liquor mart thefts last weekend, but is keeping any plans to do it again
under wraps. "We continue to work closely with the WPS to explore every avenue
possible to deter thefts at Liquor Marts," said an MLL spokesperson in a written
statement to CBC News. "This past weekend we engaged some of these special
duty officers at some Liquor Mart locations."
Still, MLL won't say if using special duty officers in stores will be an ongoing
initiative. A spokesperson wrote that sharing information about security and
anti-theft measures could put staff and customers at risk. Last September,
the Manitoba Government and General Employees Union said it was eager to find a
solution that would help keep staff and customers protected following a
string of liquor mart thefts.
cbc.ca
Liquor theft 'epidemic' creates confounding problem for courts
"There's a perception in the community right now that anyone can flagrantly
enter into a liquor store, pick out whatever they choose, walk out without
paying for it," Crown attorney Sarah Murdoch said during a sentencing hearing
for a 19-year-old man charged in 13 thefts at four locations.
The current "epidemic" of liquor thieves is unlike anything defence lawyer
Don Mokriy has ever seen in his 20-year career - and he's represented many
petty criminals, including Thomas.
Now, as some of these offenders make their way through the justice system,
courts are struggling to find ways to be fair, holding out hope for their
rehabilitation, while sending a message that these kinds of thefts won't be
tolerated.
cbc.ca
Security guard oversight falling short, says Canadian Civil Liberties
Association
More security guards than police officers in Canada - but 'zero oversight'
The head of the Canadian Civil Liberties Association says to avoid problems,
there needs to be better government oversight of security guards. The number of
security guards employed in Canada has "ballooned" over the past decade,
said association executive director Michael Bryant, to the point that "there's
more security guards in Canada than there are police officers." However, he
said, the training and regulations haven't kept up with the growth of the
industry.
"There's practically zero oversight," he said. "At least compared to police, and
the oversight for the police is wholly inadequate right now, in 2019 in Canada,
as it is."
Thunder Bay police confirmed they're investigating an incident, caught on video,
that showed a security guard at a local Shoppers Drug Mart appearing to restrain
a youth before slamming him to the floor. A spokesperson for Loblaw Companies
Limited, Shoppers's parent company, referred to the "use of force," as being
against company policy and called the incident "unacceptable."
In Ontario, security guards can make legal citizens' arrests in specific
situations - for example, when they witness a theft taking place - and in some
cases can use force if it's considered "reasonable," Bryant said.
Bryant said he'd like to see more emphasis on de-escalation, as opposed to
force, in the training that is required of security guards before they can
get a licence in Ontario, as well as better oversight of the trainers
themselves.
cbc.ca
Some Canadian Tire stores are removing self-checkout machines
In an era where retail automation appears inevitable, at least a few Canadian
Tire stores in Toronto, plus a small grocery chain in the U.S., are bucking the
trend: Instead of adding self-checkout machines, they're removing them.
Self-checkouts, which were created to provide convenience for customers and cut
costs for companies, have become an indelible part of the retail landscape. But
the machines have also sparked a backlash from shoppers who complain that
they can be difficult to use and threaten cashier jobs.
CBC News identified three Canadian Tire stores in Toronto that recently
removed their self-checkout machines. The retailer declined to say whether any
other locations have followed suit. It said in an email that each of its stores
is independently operated by an associate dealer who decides "what checkout
experience works best for their customers."
cbc.ca
Self-Checkouts Not Checking Out Any Time Soon, Says Walmart Canada
Nearly 40% of imported fish labeled incorrectly at the retail level
Seafood mislabeled all along Canada's food supply chain
Seafood lovers may be fishing for answers after a study by University of Guelph
researchers suggests fish is being mislabeled at more than one point in Canada's
supply chain. Bob Hanner, an associate professor in the department of
integrative biology at the U of G says researchers found mislabeling was
compounding at each stage of the supply chain.
"Nearly 20 per cent of the samples being imported into Canada were mislabeled,"
said Hanner. "At the wholesale and processor level that was closer to 30 per
cent. And then at the retail level closer to 40 per cent."
Hanner and the University worked with the Canadian Food Inspection Agency to
collect 203 samples from 12 species of fish. Researchers used DNA bar coding to
determine the species.
cbc.ca
Canada Store Openings & Expansions
●
London's first retail pot shop could open in west-end plaza
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Pulp Fiction bucks the bookselling trend and is expanding in Vancouver
●
Louis Vuitton to Open Large Standalone Store at West Edmonton Mall
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Ottawa's 1st legal cannabis shop could open on Wellington Street W.
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Iconic Peters' Drive-In 'very excited' to announce Edmonton location
Ontario launches cannabis retail training; 4-hours mandatory online program
Kingston, ON: Former grocery store manager allegedly defrauded chain
of over $36,000
A 28-year-old former manager is accused of defrauding a grocery-store chain of
thousands of dollars. Police in Kingston, Ont., say the suspect worked at the
unidentified chain from August 2017 to August 2018. They say his former employer
alleged he processed refunds on his personal debit and credit cards. Police say
the alleged fraud at locations in Kingston and Whitby, Ont., totalled about
$36,000. The man, from Belleville, Ont., turned himself in this week.
ctvnews.ca
Scarborough,
ON: Business owners 'on edge' after string of break-ins at GTA Square Mall
Thieves targeted two stores inside the GTA Square Mall on Thursday at around 2
a.m. Video of the incidents obtained by CTV News Toronto later in the day shows
two suspects walking through the empty mall. The owner of MJ's Gold House said
the suspects took about $7,500 worth of merchandise and between $4,000 and
$5,000 in cash from the back office at the time. According to business
owners, the mall has been broken into three times since April 2018. The
second break-in was in mid-December.
ctvnews.ca
Edmonton, AB: Man injured in shooting at Mill Woods 7-Eleven
Cote Saint-Luc, QC: Stabbing at Cavendish Mall leaves one man injured
Windsor, ON: Man arrested in credit card fraud & thefts from produce store,
mosque
Edmonton, AB: Police searching for man they believe stole credit card, spent
$17K
Summerside, PEI: Woman gets jail time for theft
Thunder Bay, ON: Paintball guns stolen from hardware store
(Update) Toronto, ON: Eaton Centre shooter was suffering from PTSD, defense
lawyers say
Simcoe, ON: Teens built toilet paper fort then fell asleep inside store
overnight
Robberies & Burglaries
●
C-Store - Windsor, ON - Armed Robbery
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Jewelry Store - Scarborough, ON - Burglary
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MJ's Gold House - Scarborough, ON - Burglary |
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In this
first video,
Alan Rabinowitz and Bob Bonstrom tell us about two new products
Delta Lock is bringing to
the market - Mobi, a retrofit "smart key", and SAL, an electronic
"invisible" lock. Powered by artificial intelligence, these devices create
audit trails in real-time to reduce shrinkage and provide both forensic and
marketing analytics for retailers.
Delta Lock was founded on the belief and principles that make a
positive difference with their customers and employees by understanding and
meeting their respective needs. As a Total Solutions Provider, Delta Lock offers
and supports Turnkey Products, mechanical and electronic locks, designed to meet
customer requirements, applications, and how these products must work and
function.
'Group LP Selfie' Pizza Party Drawing!
Who
wants some free pizza?
Find out which three lucky LP/AP teams won a free pizza party, courtesy of the
D&D Daily, as part of our latest "Group LP Selfie" drawing with MCs Joe
LaRocca and Amber Bradley, Brent Gable from
OpenEye, and
Gus Downing - who all take a fun group selfie of their own.
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The unintended consequences of tinkering with
online prices
When your online retail platform clears billions of transactions a year, what's
the harm in testing different prices for the same products on a relative handful
of your customers? You might find a way to maximize revenue by increasing sales
volume on your lower-priced products, right? Or, you might lock down sales on a
product that your consumers were on the fence about.
That's the theory behind "dynamic pricing," a practice in vogue among online
retailers as they attempt to better manage revenue and take advantage of massive
amounts of data they're collecting about their customers.
But a new paper by a team of researchers-including two faculty from Olin
Business School at Washington University in St. Louis-shows the practice of
dynamic pricing can generate unintended consequences by changing the behavior of
customers.
"Retailers didn't realize that offering different prices to different customers
may backfire in the long run," said Dennis Zhang, assistant professor of
operations and manufacturing management and one of the paper's authors.
In fact, the longer-term results of dynamic pricing and special shopping cart
promotions showed three unintended consequences that were a mix of good and bad
news for retailers.
● First, and on the upside, retailers started to see more website views for
their products and a higher likelihood of driving a purchase during the month.
● Second, customers were indeed becoming more strategic about their shopping.
They were adding more products to their carts and hoping for a price promotion,
or they were being more choosy about what they bought, with the effect that even
the sale of products without promotions were rising after the experiment period.
● And third, the effects of these promotions spill over to a large set of
sellers who never offered price promotions in the first place. They find that
their customers start acting more strategically, too. In other words, once
you've become more strategic, you're not only more strategic with the promotion
sellers, you're also more strategic with the no-promotion sellers.
phys.org
Giant Food Stores Opens Ecommerce Hub
Walmart And Amazon Up Their Private-Label Retail
Game
Facebook Buys AI Online Shopping Start-Up,
GrokStyle |
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LPRC Welcomes New Member:
Auror
Please
welcome Auror,
a new solution partner who joined the LPRC community towards the end of 2018.
Auror partners with retailers to help them better report, solve, and prevent
crime across their stores. Having started in New Zealand and Australia and
supporting retailers to achieve significant reductions in losses and safer
stores, Auror is launching it's
new Retail Crime
Intelligence Platform in April. They'll be announcing their first US
hire and more details around their US launch plans later this month. Stay tuned!
Auror will participate in the following Working Groups and Innovation Chains:
● ORC Working Group
● Violent Crime Working Group
● LP Innovation Working Group
Atlanta, GA: 'Felony Lane Gang' taunts officers
on social media
Numerous
metro Atlanta law enforcement agencies are searching for a theft crew called the
"Felony Lane Gang," which detectives said has posted taunting messages to police
on Instagram. One of the posts in a possible message to officers reads, "Do ya
job [expletive]." Another boastfully shows a woman displaying stacks of dollar
bills.
"They might be taunting us with what they're posting on social media. With all
the active warrants we've got on them through all these different jurisdictions,
it's just a matter of time before we get them," said Officer Justin Stott with
Covington Police. Officers have identified three of the women in the gang as
Amber Dunlap, 27, Tiphanie Eager, 26, Toni Huizar, 23. There is an unknown
number of men and women in the crew, according to officers.
fox5atlanta.com
Miami, FL: About $70,000 worth of merchandise
stolen from cigar shop
in northwest Miami-Dade
The burglary occurred between 3:30 a.m. and 5:15 a.m. Sunday at Casa Cuevas
Cigars at 2355 NW 70th Ave. The owner said he moved his business to that
location about two months ago. He said the thieves got into his business by
making a large hole in the wall. Surveillance video shows a white box truck
pulling up to the business and at least five thieves working together to break
into the store.
local10.com
Myrtle
Beach, SC: Police search for woman accused of Felony Theft from Hollister
A woman is wanted after allegedly stealing hundreds of dollars worth of
merchandise from the Hollister clothing store at Coastal Grand Mall. On Feb. 3,
the suspect, identified as 26-year-old Skye Camille Sanders, entered the store
and started selecting several items, laying them flat on her arm. An employee
said when she turned her back, Sanders ran out the front door, the report
confirms. Police say the total value of the stolen merchandise was $664.26.
wmbfnews.com
Auburn, IN: Speedway Employee arrested for theft of
$10,000 of Lottery Tickets and cash; winning between $2,000 to $5,000
Paris, TN: Police searching for 3 suspects in $1,600 theft
at Hibbett Sports; possible connection to Hibbett's theft in Camden
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Shootings & Deaths
Queens, NY: NYPD Detective shot dead, Sergeant
wounded in bloodbath
at Queens T-Mobile Armed Robbery
An NYPD detective was shot and killed, and a sergeant was wounded in a furious
gun battle Tuesday night with an armed robber in Queens, law enforcement sources
said. The death of hero Det. Brian Simonsen is the first gunshot line-of-duty
fatality since 2017.
According
to sources, police were responding to an armed robbery at a T-Mobile cell phone
store at Atlantic Ave. and 121st St. in Richmond Hill at around 6:14 p.m.
Simonsen, a 19-year veteran detective, and 102nd Precinct squad Sgt. Matthew
Gorman were struck by gunfire as two suspects holed up inside the store, sources
said.
Simonsen was hit in the chest. He leaves behind a wife and two children, sources
said. Gorman was shot in the hip. It wasn't clear if the officers were wearing
bulletproof vests. One of the robbery suspects was shot and critically wounded
in the confrontation. The second suspect was apprehended later.
nydailynews.com
Update: New York: NYPD Release that Detective was
killed by Friendly Fire
The
New York Police Department is mourning a detective killed by friendly fire as
officers confronted a robbery suspect who turned out to be armed with a replica
handgun. Detective Brian Simonsen, 42, was struck in the chest Tuesday night as
multiple officers fired on the suspect at a T-Mobile store in Queens, police
Commissioner James O'Neill said. Simonsen, a 19-year NYPD veteran, was put in a
squad car and taken to a hospital, where he was pronounced dead. "This appears
to be an absolutely tragic case of friendly fire," an emotional O'Neill said.
"Make no mistake about it, friendly fire aside, it is because of the actions of
the suspect that Detective Simonsen is dead."
startribune.com
Cinco
Ranch, TX: Walgreens Armed Robbery
2 robbery suspects dead and 2 others arrested after shootout with Troopers
Authorities say it all started around 10:50 p.m. Tuesday when the group of
suspects robbed a Walgreens while employees were inside the store at Westheimer
Parkway. The chase ended with a shootout at an apartment complex, where two of
the suspects were killed. DPS Sgt. Stephen Woodward said the two suspects who
were arrested are 21 years old. Investigators believe that the suspects are
responsible for at least eight robberies.
abc13.com
Fairbanks, AK: Walmart Robbery suspect fatally
shot after brandishing gun
at FPD officers
Four Fairbanks police officers fatally shot a suspect who reportedly brandished
a gun at officers who were responding to reports of an armed robbery of a retail
store, a carjacking at gunpoint, and a car chase in whiteout conditions.
According to a release from Fairbanks Police Department late Tuesday night, the
investigation leading up to the shooting began on Saturday night, when FPD
officers received reports of a gun theft at a Fairbanks-area Walmart. The
suspect was able to flee the store and was not located by Police.
On Tuesday the same suspect committed an armed carjacking and Armed Robbery of a
Gun Shop, stealing additional weapons. Four minutes later, the suspect crashed
his car on the highway; exiting the car with his gun drawn at Officers. The
suspect refused to comply with commands, the officers shot and killed the
suspect.
ktuu.com
New York, NY: Hunters Point Man Gunned Down
Outside Flushing Store
A Long Island City man was shot dead in front of a metal shop store in Flushing
early this morning. Xin Gu, 31, was shot multiple times in front of 131-01
Fowler Ave. at around 2:35 a.m., police said. Police arrived on the scene and
found the Gu with multiple gunshot wounds to his head and body. The NYPD have
not made any arrests and the investigation is ongoing.
licpost.com
Update: Fredrick, CO: Man shot, killed by LaSalle officer
was involved in gun shop burglary
Seth Keo Mallard is tied to the theft of 73 firearms
Frederick police have determined that one of the suspects involved with the
burglary of a firearm store earlier this month was a 20-year-old man who last
week was shot and killed by a LaSalle police officer. Seth Keo Mallard, who
lived as a transient, is tied to the theft of 73 firearms, as well as
ammunition, from Snoopy's Guns sometime overnight on Feb. 2. The burglary took
place a few days before he was involved in an officer-involved shooting in
LaSalle, according to Frederick Police.
denverpost.com
Update: Birmingham, AL: Woman wanted in killing
of former Piggly Wiggly
co-worker nabbed by U.S. Marshals in Tennessee
A
woman wanted in the Christmas Eve killing of a woman inside a Birmingham Piggly
Wiggly is now in custody after more than a month on the run. U.S. Marshals took
30-year-old Sharonda James into custody in Chattanooga shortly before 2 p.m.
Tuesday. She is charged with murder in the Dec. 24 death of Jerika Manuel, a
28-year-old mother who was killed while at work at the grocery store. James has
a violent criminal history including an arrest earlier this year on kidnapping
and assault charges as well as a 2010 charge of capital murder, which was later
dismissed.
Birmingham police on Dec. 28 announced formal charges against James in Manuel's
death. In mid-January, Birmingham police enlisted the assistance of the U.S.
Marshals Gulf Coast Regional Fugitive Task Force to help find the elusive
suspect. "It was a priority case for us,'' said U.S. Marshal Marty Keely.
Together, the task force and Birmingham police developed a lead that indicated
James had left the state.
al.com
Robberies, Incidents & Thefts
Inglewood, CA: Arrests Made In Millennium Biltmore Hotel
Jewelry Store Robbery Case
Colorado Spring, CO: Citizens detain attempted robbery
suspect of 7-Eleven
Former Game Stop employee charged in $12,000 cash burglary
Skimming Thefts
Boston, MA: Brazilian National Pleads Guilty to ATM Skimming
A Brazilian national pleaded guilty yesterday in federal court in Boston to
charges of ATM skimming in towns north of Boston. Alexandre Kawamura placed
hidden skimming devices and pinhole cameras on Eastern Bank ATMs in Saugus,
Stoneham, Medford, and Everett, every day between February 25 and March 16,
2018, when he was arrested. The purpose of the skimming devices was to record
bank account information on the magnetic strips of debit and credit cards that
unwitting victims inserted into the ATMs. The purpose of the pinhole cameras was
to capture the victims' PINs as they were entered on the ATM keypads.
justice.gov
White Pine, TN: Police arrest three, fake cards, cash seized in credit card
fraud operation
Sentencings
Houston's Market Street Money Gang or MSMG
27 Indicted in $2.7M Multi-State ATM Robberies
27 Houston residents have been indicted and arrested as the result of an
investigation into 47 strong-arm ATM robberies in the Eastern District of Texas.
Committing at least 47 strong-arm robberies of ATM (Automated Teller Machine)
technicians as they attempted to service the machines. In addition to multiple
robberies in the Eastern District of Texas, including robberies in Plano, Allen,
McKinney, and Texarkana, the suspects are accused of robberies in multiple other
cities throughout Texas, and in Georgia, North Carolina, Missouri, Arkansas,
Florida, Illinois, and Tennessee. Estimated losses to financial institutions are
believed to be approximately $2,779,000. The suspects are linked to a criminal
gang based in the 5th Ward area of Houston known as the Market Street Money
Gang, or MSMG.
justice.gov
Cadillac, MI: C-Store Burglary suspect pleads No Contest;
Plea Deal may get him 10 years instead of Life for 4th strike
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C-Store - Chili, NY - Burglary (3rd in 3 wks)
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C-Store - West Menlo Park, CA - Burglary
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C-Store - San Jose, CA - Armed Robbery
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Dollar General - Franklin, IN - Armed Robbery
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Gas Station - Erie, PA - Burglary
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Jewelry store - Tarboro, NC - Armed Robbery
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McDonald's - Anaheim, CA - Armed Robbery
●
Sporting Goods store - Paris, TN - Robbery
●
T-Mobile - Queens, NY - Armed Robbery/ 2 Police shot, 1
killed
●
Tobacco store - Miami, FL - Burglary
●
Tobacco store - Honolulu, HI - Armed Robbery
●
Walgreens - Cinco Ranch, TX - Armed Robbery / 2 suspects
killed by Police
●
Walmart - Pearl, MS - Robbery/ Assault on LP
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7-Eleven - Colorado Springs, CO - Robbery
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Daily Totals:
•
10 robberies
•
4 burglaries
•
2 shootings
•
3
killed
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Axel Reyes promoted to Asset
Protection District Manager for Vallarta Supermarkets |
Submit Your New Hires/Promotions or New Position |
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Featured Job Spotlights
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District Loss Prevention Manager
Eastern PA/NJ
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Field Manager, Asset Protection (Northeast & Midwest)
New York, NY| Poughkeepsie, NY | Parsippany, NJ
Recruiting a Field Manager, Asset Protection to support our
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Loss Prevention Investigator
Media, PA
Wawa is looking for an accomplished Loss Prevention Investigator with an
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The Loss Prevention Investigator is responsible for utilizing proper
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Regional Safety and LP Specialist
Miami, FL
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"Keep It Simple." What a phrase that we've all heard a million times and, quite
frankly, most of us don't take it seriously enough. So many tend to over think
and over do that, at times, we just don't get things done. Ken Blanchard said in
one of his books that if you expect or even want perfection, you'll never get
anything done. We all tend to over think and in our desire to do what's best, we
can get lost in details and stand in the way of moving forward - most of which
is as a result of just plainly not having enough confidence in one's self to
just risk it and go for it. Hesitation is human nature and wanting to make sure
you get things exactly perfect - well somebody's going to pass you by with the
answer - that's simple, but brilliant. So keep it simple and have faith in the
bird on your shoulder.
Just a Thought, Gus
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