Staples Cuts Up to 600 Corporate Jobs - Including Top LP Positions
Eliminating VP and Director-Level Positions
Inside sources say up to 600 corporate jobs across the board will be eliminated
at Staples. The VP of Global Loss Prevention and Director of Global Loss
Prevention Operations/Systems positions have been cut, along with cuts in ORC,
field and hourly LP staff positions.
framinghamsource.com
Amazon names top 20 finalists in second headquarters race
Who will win Jeff Bezos' Golden Ticket?
Amazon named 20 finalists in the race to win its second headquarters
Thursday, narrowing the pool of cities and states competing to secure an
expected 50,000 jobs and $5 billion in investment.
They are:
● Atlanta, GA
● Austin, TX
● Boston, MA
● Chicago, IL
● Columbus, OH
● Dallas, TX
● Denver, CO
● Indianapolis, IN
● Los Angeles, CA
● Miami, FL |
● Montgomery County, MD
● Nashville, TN
● Newark, NJ
● New York City, NY
● Northern Virginia, VA
● Philadelphia, PA
● Pittsburgh, PA
● Raleigh, NC
● Toronto, ON
● Washington D.C. |
|
Amazon announced its search for a second, but equal, headquarters in September.
Its requirements, laid out in a request for proposals, included that the winner
be a metropolitan area with more than 1 million people, have a "stable and
business-friendly environment," and be in "urban or suburban locations with the
potential to attract and retain strong technical talent." At least 238 cities
and regions in the United States and Canada applied.
Amazon will now work with each of the candidate locations to dive deeper into
their proposals, request additional information, and evaluate the feasibility of
a future partnership, the company said. It expects to make a final decision
in 2018.
usatoday.com
Rosamaria Sostilio, VP LP, Barnes & Noble, featured in Retail Executive Magazine
'The New Age Of LP - From Cybercrime To Security's Single Biggest Threat'
Sostilio explains why loss prevention has changed
drastically over the years and what retail executives need to do now to protect
their assets
To the loss prevention world, Rosamaria Sostilio needs no introduction. Her
impressive career in the field spans more than three decades. Due to her work in
her various positions within the asset protection pyramid, her industry
leadership roles, including former NRF LP council chair, and her current role as
VP of LP at Barnes & Noble, Sostilio is synonymous with LP. Yet, one
conversation with her will prove she is as humble as she is brilliant. See,
Sostilio earned her stripes in loss prevention at a time when very few women
worked in the field. And, while she's keenly aware of this fact, which is fodder
for another article altogether, she credits her mentors for having helped her
along her path to success. As such, she continues to pay it forward to others
looking to build a career in loss prevention. Indeed, mentorship is a key part
of her multifaceted role, because loss prevention looks very different today
from what it did when Sostilio began her career in the '80s. From cybersecurity
to domestic terrorism, Sostilio weighs in on how drastically things have changed
in the world of loss prevention and what retail executives need to do now to
stay abreast of mounting risks and threats.
First of All, LP or AP?
Sostilio cut her teeth in retail the same way as most - by taking a job in
retail and getting bit by the "retail bug." "You take a job in retail, not
thinking you are going to stay in retail, and then something happens," she says.
"I really enjoy the fast, dynamic pace. Through various experiences, one thing
led to another, and I found myself in the security department, which is what it
was called in the '80s."
From the ground up, Sostilio worked her way through various organizations and
became a manager at Saks Fifth Avenue in 1989. Her tenure with Saks lasted until
2016. "I have had every single job in what is now called the Asset Protection
Pyramid," she says. Today, as VP of LP at Barnes & Noble, Sostilio is
responsible for all LP functions, and she'll tell you that the LP industry has
evolved so much that the term loss prevention, which in itself has a reactionary
connotation, has morphed into the commonly accepted proactive term, asset
protection. "Technology changed loss prevention; it is evolving and expanding to
help retailers protect their assets - their people and their products - as
opposed to merely preventing loss. But, the more strategic reason for the move
to asset protection stems from three types of programs. Some retailers have a
security program, which focuses on theft and access control - the basics and
fundamentals of physical security. Others have a loss prevention program, which
means LP professionals have more responsibility when it comes to auditing and,
perhaps, safety. Finally, some retailers have an asset protection program, which
is an all-encompassing, holistic program that focuses on the multichannel
environment by assessing risk in a more sophisticated way. I say 'holistic,' but
what I really mean is the examination of issues from end to end, as opposed to
LP's traditional siloed approach. In my younger years, loss prevention was a
siloed group that was only there when needed. But, scarce resources have caused
retail executives to do more with less, which has brought about the evolution
and involvement of asset protection into the organization. Loss prevention has
gained an important seat at the table by evolving into an asset protection
philosophy thanks to its strategic approach to mitigating risk." Read
full article
here.
retailexecutive.com
LPRC Announces New Podcast, Crime Lab
The Loss Prevention Research Council is excited to announce its brand new
podcast, CrimeLab. In this bi-weekly series, the LPRC will
explore the science of crime prevention and the practical application of
this science for LP/AP practitioners. Episodes will feature guests including
fellow practitioners, solution providers, industry thought leaders, and much
more! Interested in learning more? Click to hear from LPRC Director Read
Hayes on what you can expect from CrimeLab! The first episode, featuring
co-hosts Dr. Read Hayes (LPRC) and Tom Meehan (Controltek), and special
guest Kevin Larson (Kroger), will explore the theme of Precision LP will air on 1/18/2018.
For iPhone users, listen to the podcast
here
For non-iPhone users, listen to the podcast
here
First Annual "Swing for Education" Golf Tournament
Hosted by the LP Foundation at NRF PROTECT 2018
"Swing
for Education" is the theme for the first annual Loss Prevention Foundation (LPF)
golf tournament set for Sunday, June 10, at Bear Creek Golf Club in Dallas
preceding the NRF PROTECT conference June 11-13.
The event is open to all retailers and solution providers to raise money to fund
scholarships for LP professionals who want to advance their careers through
obtaining their LPQ or LPC certifications.
Proceeds will also benefit industry charities including the Loss Prevention
Benevolent Fund and the USS Foundation, the legacy event sponsor.
yourlpf.org
LPF Announces New Bachelor Level Partnership with Hikvision
LPF Announces New Associate Level Partnership with CIS Security Solutions
Anne Sullivan, Former VP AP for CKE Restaurants
Named COO for SecurSolution Inc.
SecurSolution Inc. a security company that provides consulting services, mobile
patrol and security officer services for commercial and residential security
needs has selected Anne Sullivan as the company's chief operating officer.
Recently, the vice president of Asset Protection & Risk Management for CKE
Restaurant Holdings Inc., the parent company of Carl's Jr. and Hardees, Ms.
Sullivan oversaw loss prevention, security, risk management, safety, operational
standards support and cash conveyance for the CKE Brands.
prnewswire.com
DTT Appoints New CEO - One Week After Acquiring LP Innovations
A week after
securing an $80 million credit facility and completing the first acquisition in
its 20 year history, DTT announced the appointment of Mike Coffey as chief
executive officer. Sam Naficy, DTT's previous CEO and founder, will assume the
position of chairman of the board of directors, where he will focus on strategy
and M&A activity, Naficy told Security Systems News.
securitysystemsnews.com
Immigration Raids Put Retailers on Alert
Recent raids by U.S. federal immigration agents targeting undocumented workers
at 7-Eleven convenience stores across the U.S. should serve as a warning to
other businesses to have their paperwork in order before agents arrive at their
doors, said one labor law attorney who represents companies in immigration
matters.
The raids last week at 7-Eleven stores by Immigration and Customs
Enforcement agents resulted in the arrests of 21 people. The raids occurred the
same day that the government announced a new worksite enforcement policy
built around three tenets. Those are inspections and fines; arrests of
undocumented workers and the employers who hire them; and an education component
to "instill a culture of compliance and accountability," according to the
policy posted on the ICE website.
The emphasis on enforcement can expose employers to fines or even criminal
charges for failing to have proper documentation - known as an I-9 form - that
proves each employee is legally entitled to work in the U.S., said Shanon
Stevenson, a partner at Fisher Phillips and co-chair of the law firm's global
immigration practice group. "We're seeing an increase in the number of audits
of employers, and this new announcement of policy makes it more important
for employers to make sure they are complying with I-9," she said in an
interview.
Companies that receive an inspection notice from ICE should take time to
review their documents, correct any errors or create I-9 forms for workers,
she said, as this will show intent to comply even if failing to have one from
the time a worker was hired, which could result in a fine. Ms. Stevenson said
companies should conduct self-audits and train their managers on how to
properly fill out I-9 forms. Companies cannot refuse to cooperate with a
federal immigration agent who shows up with an enforcement subpoena, but they
should keep accurate inventory of any files, computers and hard drives agents
may confiscate, she said. Finally, it is imperative employers don't help
undocumented workers who try to flee during a raid. "That's something that could
be seen as a criminal violation," said Ms. Stevenson.
wsj.com
Baltimore's Network of 750 CitiWatch Cameras Predicts 7-Eleven Armed Robbery
Police in Baltimore have been using a wide-video network to stop criminals
before they do more harm. The network is composed of 750 cameras across the
city. A few nights ago, some of those cameras captured a scary scene, where
suspected robbers started shooting at officers. Minutes before, a camera above
predicted something was going to happen. The system is called CitiWatch
and it's been in operation for 12 years.
A
worker at a remote location spotted the two suspects lurking outside the
7-Eleven near Charles and Saratoga Streets. The moment they walked in, the
camera zoomed in. It was an armed robbery, but police already knew that. Within
minutes, officers arrived, and they stormed the store, where the suspects then
shot at them. Police say there's evidence that may help detective find the
suspects in the 7-Eleven shootout.
Lieutenant Samuel Hood of the department said the monitors' vigilance has
prevented attacks in the past.
The CitiWatch center is in an undisclosed location downtown, the staff are
all retired police officers and they monitor the cameras 24/7, 365 a year.
Lt. Hood says all the cameras are in public spaces, including the one that
captured the shootout. Police are still looking for the suspects, but there's a
sigh of relief that the officers are OK.
Officials say many of the cameras are privately owned and certain institutions
likes Johns Hopkins have allowed them to tap into that network so that the
monitors can watch what's happening across the city.
cbslocal.com
Fierce flu season estimated to cost employers $9 billion in lost productivity
If you think you're coming down with the flu, here's advice from all of us: Stay
home.
Sick employees could wind up costing employers $9 billion in lost productivity,
according to Challenger, Gray & Christmas, Inc., an executive coaching firm that
crunched the stats.
"The current strain is particularly aggressive and those who are sick can be
contagious for up to seven days. Workers who have the flu or need to care for
someone with the flu should absolutely not come into work," Andrew Challenger,
the firm's vice president of global outplacement consultancy, said in a
statement. "This is exactly why employers have sick leave benefits."
denverpost.com
Whole Foods' out-of-stocks blamed on inventory management system
Whole Foods employees say stores are suffering from food shortages because of a
newly implemented inventory-management system called order-to-shelf, or OTS.
Whole Foods says the system reduces unnecessary inventory, lowers costs, and
frees up employees to focus on customer service. Employees acknowledge that less
food is spoiling in storage rooms, but they describe OTS as a "militaristic"
system that crushes morale and leads to many items being out of stock.
"Last week, we ran out of onions and potatoes twice," an employee of a Brooklyn
Whole Foods store said. "Entire aisles are empty at times."
businessinsider.com
Walmart unveils one-of-a-kind opioid disposal effort
Walmart is taking action to help fight the nation's ongoing opioid epidemic. The
nation's largest retailer is launching a first-of-its-kind opioid disposal
solution - available at no cost - in its 4,700 pharmacies nationwide, including
those at Sam's Club.
Called DisposeRx, the product provides a virtually effortless way for patients
to destroy leftover opioids. It contains ingredients that when emptied into the
opioid pill bottle and combined with warm water, creates a biodegradable gel
that can be thrown out safely in the trash. The solution will be provided in
addition to ongoing counseling available to customers on proper opioid use when
filling an opioid prescription at a Walmart pharmacy.
retaildive.com
Sears Holdings - Sr. Dir, AP
Operations & Safety position taken off their website
Walgreens - Manager, Investigations & Internal
Audit position no longer listed
Kroger Actively Recruiting for Management Roles
Apple to hire 20K, open new campus and pay $38b tax bill on overseas profits
NRF Big Show: 12 retail execs share their goals for 2018 |
Bakersfield, CA: 6 in custody following $30,000
Robbery at AT&T store
Six people are in custody following a robbery at an AT&T store in South
Bakersfield on Wednesday night. According to Bakersfield Police, the AT&T store
on Panama Lane off H Street was robbed around 8 p.m. Police say at least four
suspects entered the store and forcibly removed more than $30,000 in
electronics.
turnto23.com
Newark, DE: $4,600 in merchandise stolen outside
Shoe store
A shoe store in Suburban Plaza lost thousands of dollars in merchandise after
someone stole packages that were delivered overnight and left outside. The
incident happened in the early morning hours of Jan. 12 at Banana Shoes and
Beyond, according to Lt. Fred Nelson, Newark Police. The packages were delivered
just before midnight and left near the back door of the store. When employees
arrived later, they found two packages opened and placed next to a dumpster.
Items worth a total of $4,620 were gone.
newarkpostonline.com
Cortland, NY: Women suspected in thefts at Walmarts in
Cortland, Norwich
New York State police are looking for two women suspected of stealing several
thousand dollars worth of baby products, electronics and cosmetics from Walmart
stores in Cortland and Norwich. Thefts took place in September, according to
troopers. At the Walmart on Bennie Road in Cortland, the suspects are believed
to have stolen $2,847 in merchandise. One of the women is also suspected of
shoplifting from the Walmart on Route 12 in Norwich, troopers said.
pressconnects.com
Council
Bluffs, IA: Shoplifter's attempt to flee authorities at Metro Crossing captured
on video
A Nebraska fugitive is being held at the Pottawattamie County Jail after police
said on Monday he tried to shoplift a sound system from Target, ran from
officers after avoiding a police cruiser and was later Tased. In a video
recorded by a witness, the man can be seen running from an officer near Target
at Metro Crossing at about 1:50 p.m. Seconds later, a police cruiser swerves in
front of the man to block his path - coming close to striking the man. He is
seen pushing off the cruiser with his hands and continues running before the
video ends.
nonpareilonline.com
Bozeman, MT: Claire's Employee charged with
Felony Theft
A Belgrade woman was charged with felony theft for stealing from her place of
employment. Bozeman Police were called to the Gallatin Valley Mall Jan. 15
regarding a scheme where the employee fraudulently returned items for cash.
Kaliaah Lynn Young, 20, admitted to stealing about $2,700 from Claire's Jewelry
store.
belgrade-news.com
Tahlequah, OK: Man jailed after scamming Walmart
out of $2,000 in merchandise
Tahlequah Police Department officers arrested a man Jan. 15 after he allegedly
fled Walmart after stealing $2,296 worth of merchandise. Upon arrival at Walmart,
Police observed one of two known suspects run from the store. One suspect,
complied when ordered to stop, but he denied knowing anything about other
suspects. Employees observed the two suspects bring several Visa cards and items
to a register, have an employee scan them and then load the cards. The other
male suspect then distracted the cashier by asking for a selection behind the
counter, and as she turned away, he reached behind the register and hit the
"cash" button. As the cashier turned back around, the male acted as if he
scanned a card for payment. The men left the store, passing all points of sale
with the unpaid items and Visa cards with money uploaded on them. The stolen
items were reportedly not recovered.
tahlequahdailypress.com
Rome, GA: Woman arrested on $791 felony shoplifting charge
at Sam's Club
A Rome, GA woman was in jail without bond Wednesday night after being accused of
attempting to steal items valued at total of $791.35 from Sam's Club Tuesday
afternoon.
northwestgeorgianews.com
|
Shootings & Deaths
Man Shot 20 Times While Eating Sandwich Inside
Philadelphia Grocery Store
Police are investigating the shooting death of a 22-year-old man in North
Philadelphia on Wednesday evening. The incident happened around 7:05 p.m.
Thursday inside a corner grocery store in the 3300 block of North 6th Street.
Police say a 22-year-old man was shot about 20 times at point blank range after
eating a sandwich in the store. No one else in the store was hurt.
cbslocal.com
Phoenix, AZ: Police Officers shoot, kill man who
threatened people with knife at Shell C-Store
Phoenix
Police shot and killed a man who had been threatening people with a knife at a
gas-station convenience store Wednesday night. The incident occurred just before
7 p.m., when officers responded to multiple calls reporting that a man was
acting erratically and reportedly cut someone with a knife. While police were
tending to that victim, whose injuries were not life-threatening, a clerk came
running out of the store at the gas station and told police the man with the
knife was back in the store threatening people. Officers went to the store and
were confronted by the man near the front door. Officers shot the man just
inside the front door, and he was pronounced dead at the scene.
azcentral.com
East Hartford, CT: Early morning shooting outside Grocery
store
A man was shot around 1:30 a.m. outside of a Krauszer's Food Store. Police said
that there was a verbal argument the preceded the shooting. A man between the
ages of 25 and 35 was shot in the leg. The victim was transported to Hartford
Hospital with non life-threatening injuries.
wfsb.com
Update:
Calgary, Canada: Brother identifies man found dead near Westbrook Mall as search
for persons of interest continues
Police are investigating the suspicious death of a man whose body was found near
an entrance to Westbrook Mall on Tuesday night and are looking for two people
who may have information in the case. Police found the body of a man in his 20s
in the parking lot. One of the brothers of the deceased identified the victim as
Darby Shade Soop, 26 of Calgary. The brother says Soop was not known to party
and was a disciplined MMA fighter who was well-liked. The family is struggling
to understand what happened.
ctvnews.com
Robberies & Thefts
Gun Store Burglaries continue to rise; 577 stores
hit in 2017
Burglaries of gun stores last year rose for the fifth year in a row, as federal
firearm officials continue to warn store owners of the need to increase security
at their businesses. According to this year's Federal Firearms Licensee Burglary
and Robbery Statistics report, released Tuesday by the Bureau of Alcohol,
Tobacco, Firearms and Explosives, 577 stores licensed to sell firearms were
burgled in 2017, up from 558 in 2016. The agency reported 33 robberies at FFLs
in 2017, the same number reported in 2016. Over the last five years, such
incidents have more than doubled, officials said. In 2013, the agency recorded
only 9 firearm store robberies.
chron.com
Strongsville, OH: Dramatic video shows high speed chase
after attempted Jared's store Robbery
Strongsville police have released dramatic dashcam video of a high-speed pursuit
that wound through several west side suburbs. They were chasing suspects who
they say tried to rob a jewelry store, but took off when the heist did not work
out as planned. This is the second time someone has tried to rob the Jared
Jewelry store in Strongsville in the past month.
fox8.com
Randolph, MA: Armed Robbery suspect dies after
crashing car during police chase
The suspect walked into a C-store on North Main Street at approximately 3 p.m.
wielding a sawed-off shotgun and demanding the clerk hand over the money. The
63-year-old store clerk said that the second he saw the sawed off shotgun, he
didn't even think twice, he just handed over the money. During the robbery, the
suspect fired the shotgun into the floor of the store, but no one was injured.
The pursuit ended at around 4:30 p.m. when the suspect crashed head-on into
another vehicle. The male driver of the other vehicle was transported to an area
hospital with injuries that are not believed to be life-threatening.
fox25boston.com
Kay Jewelers in the Briarwood Mall, Ann Arbor, MI
reported a Grab & Run on 1/16, items valued at $31,198
Zales in the Mall of Abilene, Abilene, TX reported a Distraction Theft on 1/17,
item valued at $1,339
Jared in the Plaza at Southpark, Strongsville, OH reported an Attempted Armed
Robbery, no loss or injuries reported
Mappins Jewellers in the Masonville Place, London, ON CANADA reported a
Distraction Theft on 1/8, items valued at $3000
Sentencings & Arrests
Milburn, NJ: 3 involved in Short Hills Mall
Carjacking Murder set to be sentenced
Three men behind a deadly carjacking at a New Jersey mall will be sentenced
Thursday. Three men pleaded guilty for their roles in a carjacking at the Short
Hills Mall in December 2013 that led to the fatal shooting of 30-year-old Dustin
Friedland. His wife, Jamie Friedland, testified last year against her husband's
killers and also delivered a very emotional victim impact statement.
abc7ny.com
Grafton, WI: Man arrested after making a threat
involving Anthrax at UPS Store
A 44-year-old Grafton man has been arrested and is facing charges after making a
threat involving Anthrax to UPS employees. The suspect entered the UPS Store,
around 3:15 p.m. on Wednesday. Store employees said the man came into the store
attempting to send some electronics equipment back. The suspect also stated that
the electronics box had anthrax in it and that he hoped the recipients would all
die. The suspect was later identified and arrested. Multiple HAZMAT teams
responded, all tests were negative.
cbs58.com
Madison, WI: Man arrested after threatening
Security at Target
A man was arrested Wednesday night after police said he threatened to shoot
security guards at a Target store. Officers were called to the Hilldale location
just after 8:30 p.m. when a man was reportedly yelling and knocking items off
store shelves. Security officers at Target asked 39-year-old Benjamin Blunt to
leave but he threatened to shoot one or both of the security officers. Blunt was
arrested on tentative charges of disorderly conduct.
cbs58.com
Bomb
Threat
Glen Burnie, MD: All-clear given after Walmart bomb threat call |
|
VP of Loss Prevention
Anaheim, CA
The Vice President is responsible for the strategic planning and execution of
the company's Loss Prevention program across more than 400 stores nationwide,
and ecommerce. Reporting to the CFO, this position has overall leadership
responsibility for leading the charge in driving shrink reduction...
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Senior Financial Analyst
Lake Buena Vista, FL; Orlando, FL
This role is responsible for identifying potential fraud and privilege abuse at
the Walt Disney World Resort, across all lines of business including but not
limited to: merchandise, food & beverage, rooms, ticketing, and employee
privileges. Fraud is identified through exception reporting by using in house
systems and databases to establish trends for investigations...
|
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Senior Market AP Manager- Southern California
Burbank, CA
This Senior Market Asset Protection Manager contributes to REI's
success by supporting improved profitability for the co-op through reduced
inventory shrinkage, improved margin, reduced Workers Comp and GL claims and
premiums, retail and supply chain management...
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Regional Asset Protection Director
Seattle, WA
The Regional Loss Prevention Director will lead Loss Prevention programs for
designated Districts and Stores within assigned Region. Reviews Loss Prevention
program processes in stores to drive shrink reduction and bottom line profits.
Provides leadership to LP teams and stores in the management of critical
incidents...
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District Loss Prevention Manager
Portland, OR
DICK'S Sporting Goods is seeking an experienced multi-unit Loss Prevention
manager for our Portland, OR district. Leaders in our organization are
passionate about supporting the True Athlete in everything we do!
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Regional Loss Prevention Manager - Pacific Northwest
Sacramento, CA
● Conducts internal investigations related to theft, business abuse, and safety
violations by conducting interviews, determining course of action, and writing
reports.
● Monitors compliance with loss prevention policies and
programs including routine audits/checklists for internal/external controls...
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Market Asset Protection Manager - Northern WI
St. Charles, IL
The individual selected for this position works collaboratively with Market
Directors and Store Directors to support a Culture of Safety and 200%
accountability. This position ensures the execution of programs surrounding the
safety of people, the security of assets, compliance with internal and
regulatory standards and the prevention of shrink within the assigned market,
thru root cause analysis, deployment of solutions that protect the assets of the
organization and audit to determine the effectiveness of the initiatives as
designed...
|
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Market Asset Protection Manager - Cleveland
West Chester, OH
The individual selected for this position works collaboratively with Market
Directors and Store Directors to support a Culture of Safety and 200%
accountability. This position ensures the execution of programs surrounding the
safety of people, the security of assets, compliance with internal and
regulatory standards and the prevention of shrink within the assigned market,
thru root cause analysis, deployment of solutions that protect the assets of the
organization and audit to determine the effectiveness of the initiatives as
designed...
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Retail Asset Protection Team Leader
Cadillac, MI
Collaborates with the Market Asset Protection Team leader and Store Leadership
to support a Culture of Safety and 200% accountability. Oversees and ensures the
effectiveness of the asset-protection, safety and fire-protection efforts and
stock loss reduction...
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Regional Manager Loss Prevention - Los Angeles
Los Angeles, CA
The Regional Asset Protection Manager is responsible for the management of the
Asset Protection function to a group of the 1,200 campus stores Follett
operates. The RAPM guides the implementation and training of Asset Protection
programs, enforcement of policies and procedures, auditing, investigations and
directing of shrink reduction efforts...
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District Asset Protection Manager -
Detroit/Saginaw
Taylor, MI
Amazing opportunity! High
profile, fast paced district available for a Multi-Unit Asset Protection
professional with operational savvy or a General Manager passionate about Asset
Protection and Safety. As the District Asset Protection Manager you will lead
administration of Asset Protection programs and training for an assigned
district in order to drive sales, profits, and a customer service culture...
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