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The D&D Daily's Publicly Reported & Industry's Only
Q4 & 2020 Organized Retail Crime Report


COVID Drives ORC Cases & Suspects Down - But Dollar Amount Spikes

ORC Cases Down 24% in 2020 - Lowest Since 2014
Dollar Amount Highest Ever Recorded - Up 71% Since '19

 



 



Yearly ORC Case Comparison - Down 24% From '19

Q4 ORC Case Comparison - Down 23% From '19


 



2020 ORC Cases by Total & Average Dollar Amount
 

Year $ Amount Reported $ Average Per Case
2014 $681,802,614 $194,002
2015 $515,088,741 $112,222
2016 $514,285,830 $71,877
2017 $389,445,396 $97,658
2018  $165,493,452 $102,982
2019 $248,763,877 $141,360
2020 $291,495,187 $242,106


Average case value up 71% since 2019 - highest recorded over 7 years
Average case values: Ranged from a low of $71,877 to a high of $242,106.
2016 to present represents post-EMV

Special note: 2014 and 2015 amounts reflect the pre-EMV roll-out and a larger amount of big counterfeit credit card cases.

The following high-dollar counterfeit credit card cases were excluded in the average calculations:
Two $200M cc fraud cases on May 14 & June 20, 2014
One $325M counterfeit case on Jan. 16, 2015
Two $200M cc fraud cases on Jan. 8 & May 9, 2016
One $170M cc fraud case on April 19, 2017
One $51M cc fraud case on May 23, 2018
One $30M cc fraud case on Sept. 26, 2014
One $24M cc/gift card fraud case on July 11, 2019

 


 
2020 ORC Cases by Type


 
2020 Cases:
1. Theft/Shoplift - 69%
2. Robbery/Burg. - 20%
3. Emp. Theft - 5%
2019 Cases:
1. Theft/Shoplift - 70.5%
2. Robbery/Burg. - 13.5%
3. Emp. Theft - 6%
2018 Cases:
1. Theft/Shoplift - 66%
2. Robbery/Burg. - 12%
3. Emp. Theft - 8%
2017 Cases:
1. Theft/Shoplift - 67%
2. Robbery/Burg. - 11%
3. Emp. Theft - 6%
 
2016 Cases:
1. Theft/Shoplift - 67%
2. Other - 11%
3. CC Fraud - 8%
 

 



 



2020 ORC Cases by Merchandise Stolen

2020
• Electronics (24.8%)
• Clothing (18.75%)
• Tools (13.8%)
2019
• Clothing (23%)
• Electronics (22%)
• Tools (12%)
2018
1. Clothing (30%)
2. Electronics (27%)
3. Tools (14%)
2017*
1. Electronics (30%)
2. Clothing (16%)
3. Jewelry (15%)

*Quarterly breakdown not available for 2017
**Other includes Sporting Goods, Housewares, Gift cards, Specialty

 


2020 ORC Suspect Comparison

Year Suspects Male Female Unreported % Male % Female
2014 3,235 1,764 1,048 423 63% 37%
2015 3,528 1,843 1,097 588 63% 37%
2016 3,682 1,687 1,006 989 63% 37%
2017  3,225 1,319 901 1,005 59%  41%
2018 3,420 1,701 1,142 577 60% 40%
2019 3,710 2,018 1,188 504 63% 37%
2020 2,810 1,895 906 9 68% 32%

Fewest suspects recorded in publicly reported data.
 



2020 ORC Cases by State & City

Top States - 2020
1. California (126)
2. Florida (121)
3. New York (88)
4. Pennsylvania (86)
5. Illinois (79)
 
Top States - 2019
1. California (189)
2. Florida (145)
3. Pennsylvania (109)
4. Texas (91)
5. Illinois (90)
 
Top States - 2018
1. California (161)
2. Florida (142)
3. Pennsylvania (116)
4. Illinois (100)
5. Texas (78)
 
Top States - 2017
1. California (88)
2. Florida (82)
3. Pennsylvania (68)
4. Texas (59)
5. Illinois (54)

 


Top Cities - 2020
New York City (24)
Chicago, IL (10)
Coral Springs, FL (9)
Jacksonville, FL & Madison, WI (8)
Lexington, KY & Miami, FL (7)
 

Top Cities - 2019
Millburn, NJ (20)
Chicago, IL (17)
Laredo, TX (12)
Houston, TX (11)
Miami, FL & Fresno, CA (10)
 
Top Cities - 2018
1. Memphis, TN & Tallahassee, FL (14)
2. Detroit, MI & Oklahoma City, OK (13)
3. Houston, TX (12)
4. Chicago, IL (10)
5. Lexington, KY & Albuquerque, NM (9)
 
Top Cities - 2017*
1. Houston, TX & Milburn, NJ (9)
2. Memphis, TN & Columbus, OH (8)
3. Louisville, KY & Lexington, KY (7)
4. Polk County, FL (6)
5. Oklahoma City, OK (6)

 
 


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Reporting Methodology:
The D&D Daily gathers retail-store specific information from public news media sources throughout the United States and reports it daily through our industry-renowned e-newsletter. We do not survey any retailers or third parties nor collect information from any retail executives. All of this information is available through public news media outlets. We do not claim nor does it represent all such incidents or deaths that may occur in retail locations or retail corporate facilities, as many may not be reported in the news media depending on a number of variables outside of our control. We are not responsible for the accuracy of the information reported in the various news media outlets. We do not name any retailer, retail executive, suspect, or victim.

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About The D&D Daily:
The D&D Daily is the #1 daily digital news source for the retail industry focused on retail trends, Loss Prevention, Asset Protection and Cyber Security. Established in 2010, this free daily e-newsletter is designed to deliver the information, news, trends, retail crime data, technology developments, executive movement, and jobs every day. Using a 2-minute drill type format, this '#1 copy-paste tool' allows retail executives to see what’s important, relevant and critical, share it throughout the organization quickly and easily, while saving the executives time and providing them with the information they need to reduce shrink, increase profitability and help make America’s retail stores safe. Visit www.D-Ddaily.net and sign up for your free email.

 



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