St. Louis, MO (August 10, 2022)
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Interface Systems, a leading managed service provider delivering business
security, managed network, UCaaS, and business intelligence solutions to
distributed enterprises, today announced that
WKS Restaurant Group, one
of the fastest growing multi-brand restaurant franchisees in the US is deploying
Interface's Virtual Guard interactive remote video monitoring solutions across
its major restaurant brands including El Pollo Loco, Wendy's, Denny's, Krispy
Kreme Doughnuts, Blaze Pizza. By implementing virtual guard services, WKS will
offer better security for its employees and customers while reducing the cost of
securing its restaurants by 85%.
WKS had
previously implemented Interface's video verified alarm services to reduce
false alarms, and the Virtual Guard services seamlessly upgrade security
coverage while leveraging the investments already made by the company.
The Virtual Guard services include upgraded security cameras, network video
recorders (NVRs), speakers, microphones, and discreetly installed panic buttons
or wearable pendants that allow Interface's remote intervention specialists to
see, hear and respond to security threats in real-time. Interface's intervention
specialists can assess the situation in real-time and can either make a voice
down to warn threat actors to leave the property or call law enforcement.
Interface's virtual guard services have a wide variety of applications:
Virtual tours with voice downs - Remote intervention specialists
operating from Interface's five-diamond rated Command and Control Centers
perform a comprehensive virtual walkthrough of the restaurant to check for
potential threats and safety gaps such as open exit doors, loiterers, and
trespassers. Each virtual walkthrough can be combined with interactive
voice-downs to check in with employees.
Opening and closing escorts - Every time restaurant employees open or
close the restaurant, they now have additional security coverage. Before walking
into the restaurant, employees can call Interface's Command and Control Center
and ask for a check on the premises to make sure everything is in order.
Similarly, employees leaving the restaurant can ask for a safety check-in and
around the exit doors and parking lot.
"WKS runs a people business, and ensuring the safety of our employees and
customers is our number one priority," says Christopher Magana, Director of Risk
Management, WKS Restaurant Group. "With Interface, we are now able to protect
our employees with the best technology has to offer and give them the confidence
to do their jobs at any of our locations."
"I see Interface as a partner who is central to our growth strategy. As we
expand operations rapidly, we will rely on Interface to deliver cutting-edge
physical security solutions and lower our operating complexity and costs," says
Magana.
Click here for
a video testimonial from Chris Magana, and click
here to read the detailed case study.
About Interface Security Systems
Interface Security Systems is a leading managed services provider delivering
business security,
managed network,
UCaaS, and
business intelligence solutions to distributed enterprises. We improve
security, streamline connectivity, optimize operations and reduce IT costs,
maximizing ROI for the nation's top brands. Learn more and follow us on our blog
Making IT Happen and on
LinkedIn.
