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The Challenges of Training
in Retail
The failure of learning transfer in retail
organizations costs millions of dollars a
year. Why?
- Average employee turnover is 50%
resulting in a constant need for training;
- Employees don’t remember, or
operationalize today what they learned when they
were hired;
- Safety claims, OSHA fines and lost
workdays due to injury result in massive
annual loss;
- Awareness campaigns related to shrink
are ineffective causing American retailers to
lose over $35B a year;
- Typical employee training isn’t fun,effective or reinforced.
Put
Axonify to work - we'll address these issues and
more, and save you millions. |
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Here's HOW and WHY Axonify works
Bite-Sized
Reinforcement
Associates receive personalized
training every day in the form of 2-3 targeted
questions via computer, smartphone, laptop, POS
or web-enabled time clock. Demonstrated
knowledge gaps result in engaging, short
training bursts. Questions are repeated over
time to reinforce concepts and retention is
measured every time. It takes less than a minute
a day.
Gamified Learning
Axonify uses game mechanics to
deliver questions in interesting, fun and
effective ways. Games have been proven to not
only increase employee participation in
training, but accelerate their learning. Tell us
what fits with your culture and employee
demographic. With Axonify, you can customize
training games and include specific rewards to
motivate associates. When training is fun,
employees want to learn.
Personalized
Knowledge Map
No other e-learning solution
offers a truly personalized experience allowing
each employee to follow their own\ path. Axonify
continually analyzes what every associate
remembers, or not. For example, if Mark
continually answers questions about back
training incorrectly, Axonify repeats questions
on this subject until he demonstrates knowledge
retention. If Jennifer knows quite a bit about
customer service, Axonify advances her to more
in-depth training on the subject.
Analytics &
Reporting
Axonify is the only solution that
lets you tie training activities to specific
outcomes. Let us correlate participation levels
and question success by person, location, job
title – you name it – to what you’re trying to
achieve. Are you looking to mitigate an OSHA
claim? Do you have an employee theft problem in
one store? Let us tie measurable levels of
awareness to the specific issue that you’re
trying to address.
Axonify’s Retail
Success Rate to Date:
Increased knowledge retention
from 48% to 98% after just 5 iterations of
questions
Reduced inventory shrink across the organization
by over 50%
Saved $8.5M in insurance claims, lawsuits and
OSHA fines over 2.5 years |
