Verint Recognized for Technology Leadership,
Innovation and Focus on Customer Engagement
Industry Analyst Firms and Media Outlets
Highlight Company’s Analytics
Solutions and Customer Experience Program
Verint Cited as Top 50 Technology Provider to Global Financial Services
Companies
MELVILLE, N.Y. -
Verint Systems Inc. today announced that it has received multiple
recognitions for its Actionable Intelligence solutions, as well as an award for
its customer experience program. Further, it recently was named to the annual
FinTech 100 ranking. These honors reinforce Verint’s focus on technology
innovation and customer engagement optimization.
FinTech 100 Ranking
The
FinTech 100 is an annual ranking of the top technology providers to
financial services companies worldwide. Announced in November 2013, Verint
ranked #44 in this ranking developed by the analysts and researchers at IDC
Financial Insights and published in a special report by the editors at American
Banker and Bank Technology News.
“Verint’s placement in the FinTech 100 ranking reflects its strength as one of
the top global technology providers to the financial services industry,” says
Karen Massey, senior research analyst, IDC Financial Insights. “In a market that
is continuously balancing financial performance, regulatory and economic
pressures, innovation and evolving customer requirements, Verint has proven
success as a vendor that can meet its clients’ needs in a very difficult era.”
Customers Rank Verint Speech Analytics Industry-Best
According to the 2013–2014 Speech Analytics Product and Market Report from
analyst firm DMG Consulting LLC, Verint was the only company to score a “five
out of five” in vendor satisfaction ratings for its
Impact 360 Speech Analytics solution. In the industry report that was
released in November 2013, Verint received the highest issued rating in each of
the following categories: product, implementation, training, speech analytics
workshops, ongoing service and maintenance, professional services, innovation,
responsiveness to product enhancement request, communications and pricing.
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