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National Retail Investigation Police Unit Focuses on Organized
& Violent Crime
More
support against increasing levels of violence and aggression is coming for
retailers, with an announcement from New Zealand Police that they will be
setting up a National Retail Investigation Support Unit (Retail ISU). This is
the first unit of its kind in this part of the world.
Data from Auror’s
Crime Intelligence Platform shows serious incidents within retail, such as
robberies and assaults, have doubled in the last 12 months and aggression and
violence has increased by almost 20% in the grocery sector alone.
“We’ve had knives pulled on our security teams three
times in the last month” - grocery retailer
“We’ve had to adapt our training significantly to cater for more violence.” -
National Prevention Manager
“She presented the scissors and threatened us that if we try to stop them she
will stab us. We backed off and let them go.” - security guard
By utilising data from the Auror platform, police have come up with a new
approach to focus on the small number of offenders who are responsible for the
majority of the loss and aggression.
Auror Co-CEO Phil Thomson notes that “while only 1 in 10 shoplifters are repeat
offenders, these repeat offenders account for half of all serious events and are
five times
more likely to be violent or aggressive towards retail team members and
customers”.
The Retail ISU was announced by police at the Retail NZ Summit on In-store
Violence and Anti-Social Behaviour on 8 November. Police have designed this unit
to better collaborate with the retail industry. This will allow police and
retailers to work together to focus their efforts on this violent and aggressive
behaviour, making the community safer for everyone.
This collaboration and setup of the Retail ISU is supported by police leadership
with Commissioner Andrew Coster sharing ...
Continue reading the full article here.
The U.S. Crime Surge
The Retail Impact
Retailers' Two Choices: Boost Security or Shut
Down
Shoplifting wave forces US retailers to bulk up security — or just close shop
Organised crime rings revive questions about
policing and sentencing laws
This
year the holiday merrymakers will have more company than usual after the
property owner, Caruso, boosted its security presence at The Grove with
off-duty police and even special weapons and tactics team members.
The build-up comes after
a wave of smash-and-grab thefts in LA and across the US
— including an attempted break-in at a Nordstrom store at The Grove in late
November. About 20 suspects used hammers to try to beat through the retailer’s
storefront windows, but were slowed by the ballistic film that Caruso had
installed to reinforce the glass. Three people were arrested.
“It’s a very healthy
show of force,” said
Rick Caruso, the property developer who owns The Grove. He said he had trained
the officers to seem friendly so as not to break the holiday spirit.
This wave of brazen, flash mob-style shoplifting has
amplified pressures on retailers already feeling the strain of
supply chain problems and the pandemic-induced explosion in online shopping.
It has intensified a heated national conversation about
policing and sentencing laws
in the US. And, company chiefs say, it has terrified their employees.
On Thursday, the heads of 20 retailers, including CVS, Home Depot and Target,
wrote to Congressional leaders to urge them to act. “Criminal networks and
unscrupulous businesses have exploited a system that protects their anonymity to
sell unsafe, stolen, or counterfeit products with little legal recourse,” they
warned.
The retail chief executives admitted, however, that there was
“no simple answer” to the retail crimewave,
which industry experts also
attribute to police staffing, social dislocations such as the
opioid epidemic and pandemic-era changes that have seen petty criminals
released
who would once have been held in custody pending payment of bail.
Until there is more co-ordination, Caruso is concerned that
smaller retailers will continue to struggle.
“For people like myself with resources for security, that’s one thing. But
the majority of businesses are small businesses and depend on law enforcement
for their security,” he
said. “That’s the shame of it.”
ft.com
Snapchat and Other Apps Were Used to Plan Flash-Mob Thefts, Police Say
Suspects in recent crimes at Nordstrom, Best
Buy and Louis Vuitton stores often don’t know each other, making investigations
difficult
SAN
FRANCISCO—A
recent rash of thefts by fast-moving mobs at stores in the Bay Area and
outside Minneapolis were organized on social media and committed by people who
often didn’t know one another, according to law-enforcement officials
investigating the incidents.
Snapchat was among the social-media apps and messaging services used by thieves
in the Bay Area, one of the law-enforcement officials said.
The organizing tactics, which police say they haven’t seen before, make it
difficult to catch or identify perpetrators, that official said. When suspects
are arrested, they often don’t have names or information about others who were
there.
“This isn’t ‘The Godfather’ by any stretch,” said Steve Wagstaffe, the San Mateo
County, California, district attorney who is part of a newly formed alliance of
Bay Area prosecutors tackling
organized retail theft. “It’s the modern version of ‘Hey,
there’s a party tonight’ and suddenly you have 100 kids showing up.”
Three of the estimated 90 people who overran a Nordstrom Inc. store in the
wealthy Bay Area suburb of Walnut Creek, Calif., on Nov. 20 have been arrested,
according to Walnut Creek police. The thieves stole more than $100,000 of
merchandise in one minute before escaping in 25 separate cars that had their
license plates removed or covered, prosecutors said.
In San Francisco, five people were arrested in connection with the Nov. 19
smash-and-grab burglary by 20 to 40 people at a Louis Vuitton store, according
to San Francisco prosecutors.
Police in the Minneapolis suburbs, where a large group of thieves hit three
separate Best Buy Co. stores on Nov. 26, have identified some suspects but made
no arrests, said Lt. Joe Steiner of the Maplewood Police Department.
All the incidents were organized on social media, according to local law
enforcement.
Continue
Reading on page 2
Smash-and-Grab Robbery Surge: Political Impact
Biden's approval rating on crime tanks amid rise in smash-and-grab robberies
President Biden’s approval rating on crime has plummeted as
smash-and-grab lootings plague
California and other areas of the country.
About 36% of Americans
support Biden’s handling of crimes,
according to a ABC/Ipsos poll released Sunday. The percentage is down from
an October ABC/Ipsos poll, which found 43% of people approved of Biden’s
handling of crime.
Smash-and-grab lootings have plagued
cities in California, as well
as in Chicago and other areas of the country,
in recent weeks. The Los Angeles Police Department is also warning residents of
the skyrocketing incidents of "follow-home" robberies targeting victims in
affluent areas. The national murder rate is also rising this year, jumping 30%
since 2020.
Businesses have increased security in wake of the mob retail thefts
and California Gov. Gavin Newsom has beefed up California Highway Patrol’s
presence at highly-tracked shopping areas this holiday shopping season. The
White House has called
videos of rampant smash-and-grabs "disturbing."
foxnews.com
Atlanta boutique loses $100k in merchandise to burglars, slam crime crisis in US
cities
Bongino blasts removal of plainclothes police: 'Criminals don’t commit crimes in
front of uniformed officers'
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COVID Update
485.3M Vaccinations Given
US: 51M Cases - 819.3K Dead - 40.1M Recovered
Worldwide:
271.2M Cases - 5.3M Dead - 243.8M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember &
recognize.
Private Industry Security Guard Deaths: 328
Law
Enforcement Officer Deaths: 548
*Red indicates change in total deaths

New COVID Variant Spreading Like Wildfire
Omicron in D.C., 30 U.S. states as variant poised to dominate in Europe
D.C.
health officials said Sunday they have confirmed
four unrelated cases of the omicron coronavirus variant. Three of the people
had traveled within the United States; one had not.
All four were fully vaccinated.
Omicron was first identified in the region earlier this month, when three cases
were detected in the Baltimore area.
The variant has been identified in at least 30 states,
according to a Washington Post tally.
In South Africa, among the countries to first identify omicron, it has become
the dominant virus variant. Officials in Europe said last week that omicron
could become the dominant variant in some countries there as soon as this
week.
Omicron has been noted as a variant of concern by the World Health Organization
and the U.S. Centers for Disease Control and Prevention. Scientists say
preliminary data suggests it
may cause
milder cases of covid-19 than the delta variant.
washingtonpost.com
Kroger Says No Emergency Leave for Unvaccinated
Workers
Kroger to End Some Covid-19 Benefits for Unvaccinated Workers
Grocery chain to remove
paid emergency leave for unvaccinated employees who contract Covid-19, add $50
monthly health surcharge for some staff
Kroger Co. is eliminating some
Covid-19 benefits for unvaccinated employees, a move to encourage
inoculations as the Biden administration’s vaccine mandate faces legal
challenges.
The Cincinnati-based grocery chain told employees last week that it will no
longer provide two weeks of paid emergency leave for unvaccinated employees who
contract Covid-19, unless local jurisdictions require otherwise. Kroger will
also add a $50 monthly
surcharge to company health plans for unvaccinated managers and other
nonunion employees, according to a memo viewed by The Wall Street Journal. Both
policies are effective Jan. 1, the memo said.
Kroger, one of the biggest employers in the U.S. with
almost half a million
full-time and part-time employees, is tightening pandemic-related
policies for workers as U.S. businesses face continued uncertainty over
federal vaccination mandates. Rules issued by the Occupational Safety and
Health Administration in November require employers with 100 or more workers to
ensure employees are vaccinated or take weekly Covid-19 tests by Jan. 4.
Whether those rules, which were targeted by lawsuits across the country, will
take effect is uncertain. Last week, a U.S. court
blocked the plan to mandate vaccines for federal contractors.
General Electric Co. and
others have since
suspended vaccine requirements for employees. A federal appeals court
in Cincinnati is considering whether
to reinstate the administration’s rules for employers.
wsj.com
Another State Reimposes Mask Mandate
California to reimpose statewide indoor mask mandate as omicron arrives
The state of California will once again require that all residents — regardless
of COVID-19 vaccination status — wear masks indoors.
In
a news release, California Health and Human Services announced that the mandate
will apply to all indoor settings beginning on Wednesday, Dec. 15, and last at
least until Jan. 15, citing an increase in COVID-19 cases since Thanksgiving.
Some counties, including San Francisco, San Mateo, Santa Clara, Alameda, Contra
Costa, Sonoma and Napa in the Bay Area, as well as Los Angeles County, have been
enforcing an indoor mask mandate since the summer.
Marin County recently dropped its mask mandate and announced that given its
high vaccination rate, would no longer use case rates to set COVID-19 policy,
and instead rely on hospitalization data.
"We think it's important at this stage to reorient what we're most concerned
about, which is severe illness and death," said Marin County health officer Dr.
Matt Willis. "Cases are increasingly mild, so we have shifted towards a more
benign form of COVID-19 infection and disease based on vaccination rates."
sfgate.com
Philly Enacts Strict Vax Mandate
Philadelphia Implementing COVID-19 Vaccination Requirement For Food, Drink
Establishments Beginning Jan. 3, 2022
COVID-19 vaccination proof
will be required to
dine at Philadelphia bars and restaurants
beginning in 2022, Philadelphia Health Commissioner Dr. Cheryl Bettigole
announced Monday morning. The vaccination mandate will go into effect beginning
Jan. 3, 2022 in order to give establishments that serve food and beverages a
chance to get ready.
“New cases and
hospitalizations are rising in Philadelphia
and nationally, and with winter we must do more to protect our residents,” Mayor
Jim Kenney said. All establishments that serve food and drinks for customers to
sit and enjoy will have to require proof of vaccination for entry.
The mandate
applies to indoor
restaurants, bars, sports venues, cafes, casinos, movie theaters, and anywhere
else that serves food or beverages
where customers can sit down to enjoy them.
The mandate will be implemented in phases. From Jan. 3 to 17,
restaurants and bars may choose to accept proof of a negative COVID-19 test for
entry. After the 17th, negative tests will no longer be accepted and all
customers must be fully vaccinated in order to enter. This means they must have
either a single dose of the Johnson & Johnson vaccine or two doses of the Pfizer
or Moderna vaccine.
philadelphia.cbslocal.com
Retail Struggles Across the Pond Amid New COVID
Measures
UK Government’s Covid Plan B Deals ‘Hammer Blow’ To London West End Retail
London’s
embattled West End has been dealt a
“hammer blow” in its
bid to recoup from a disastrous year
as the U.K. government prepares to push through more stringent Covid measures in
a so-called “Plan B” initiative.
The government’s new measures will
require mask to be worn
in most indoor locations and on public transport, while it has
issued a work from home
advisory that saw already depressed commuter numbers fall by a fifth this
morning.
The moves come at a time when South African Covid variant omicron shows every
sign of sweeping through the U.K. and the CEO of New West End Company -
the organization that represents 600 brands, restaurants and businesses in the
West End – reacted with
dismay to the news.
Jace Tyrrell said: "While our top priority remains the safety and wellbeing of
our customers and colleagues, and we fully support mandatory mask wearing in
shops, the renewed work from home order during the most important trading period
of the year is a hammer blow for our
retail and leisure tenants.
Many businesses have committed time and money in their Christmas plans in a bid
to make up for last year's losses - vital investment that they won't be able to
recoup."
forbes.com
Have Offices
Stopped Shrinking?
February May Be the Month Workers Start Returning
A new Cushman & Wakefield report found high office vacancy rates continues to
improve both nationally and locally.
They predict
February as the inflection point in the U.S. regarding back to the office
returns. They noted,
though, that U.S. office
rental rates probably will not inch toward normal until late 2022 or 2023.
"Every week in October, and through November, has represented a new
post-pandemic high for the proportion of workers frequenting the office," said
Cushman & Wakefield in its "Has
the Tide Turned Yet?"
office report issued Tuesday.
Target caused concern for downtown when it announced earlier this year it would
give up and sublease nearly 1 million square feet of office space in
Minneapolis' City Center as it moved employees there to a hybrid work model.
City leaders feared other employers would follow and permanently shrink their
office needs.
Companies with sizable downtown offices such as Target, Thrivent, Ernst & Young
and Fredrikson & Byron say they have embraced a hybrid work method that will
allow many office workers to return to the office part time and work remotely
from home some days a week even after the pandemic ends.
In some cases, businesses will need their same office footprint,
but will focus on offering "enhanced" employee experiences that include
first-class amenities, services, wellness classes and first-rate technologies.
startribune.com
Future of Work: Requiring workers to return to the office is a ‘doomed approach’
Slack’s CEO Stewart Butterfield says the future of work is being dictated by
workers who want more flexibility and better tech tools.
Pfizer antiviral reduces hospitalization, death among high-risk people by 89%
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Retail Trends 2022
What Americans Want From Retailers
Attest, a consumer
research platform for the world’s biggest brands, has released new data on the
retail trends that are likely to shape 2022. The research is found within the
second annual
US Consumer Trends report that tracks sentiment and behaviors ahead of the
new year.
Key
findings include:
1. Overall, it’s bad news for Main Street when it comes to Americans’ shopping
habits: Coming
into 2022, is the online/offline split returning to normal now that physical
stores are back open again? Attest’s research indicates that Americans still
favor online shopping, with
37 percent saying they “mostly” or “always” shop online for products
(excluding food), versus
32 percent who primarily shop in-store.
Meanwhile, 30 percent split their shopping between online and offline.
2. Millennials are the demographic most likely to favor
online shopping:
Nearly half
(45 percent) of Millennials are now “mostly” or “always” shopping online.
This compares to 40 percent of Gen Z, 36 percent of Gen X, and 24.5 percent of
Boomers. Boomers are the only demographic to favor shopping in-store – 49
percent say they shop primarily in-store for non-food products.
3. Shopping has become our favorite national pastime:
But there’s some good news for the retail industry – the activity that Americans
are most likely to be doing frequently going into 2022 is shopping; 60 percent
of respondents say they go shopping weekly or daily. In comparison, only 29
percent are doing a sporting activity with this frequency, and 22 percent are
going to a group, club or class.
4. Supermarkets are still tops for food shopping, despite increasing online
options: Despite
the growth in same-day online delivery from supermarkets, Americans still prefer
to shop for groceries the old-fashioned way.
Six in 10 (60 percent) prefer to shop in-store, versus 21 percent that primarily
purchases groceries online.
A further 19 percent split their food shopping between online and offline.
Boomers are the most wedded to the supermarket, with 81 percent always or mostly
shopping there (only 9 percent favor online shopping). By contrast, the most
likely to shop for food online are Millennials; 29 percent favor it.
theshelbyreport.com
Best Reputations in Retail
Study: Bath & Body Works, Ace Hardware among retailers with best reputations
Customer service can make — or break — the
shopping experience.
That’s according to reputation experience management company Reputation’s “2021
Retail Reputation Report.”
The study, which examined 3.7 million shopper reviews across the U.S. and the
U.K., ranks the top U.S. brands of 2021 based on shopper sentiment.
The top spot was taken by
Bath & Body Works, which had the highest reputation score
— 629 — of every retailer studied. It has built a very loyal fan base and its
customers love talking about its products on social, the study noted. (The score
is determined based on multiple factors measuring overall review sentiment in
review sites, business listing accuracy and other indicators that reflect
consumers’ experiences and opinions — both online and on-site.)
Ace Hardware was a close second,
with a reputation score of 627,
followed by Nordstrom,
at 618. Rounding out
the top five were Verizon, at 615, and Costco,
at 607. (See end of article for the complete top 20 listing.)
chainstoreage.com
Union Push Grows After Successful Buffalo
Starbucks Vote
Boston Starbucks Workers Push to Unionize After New York Win
Starbucks workers at cafes
on Commonwealth Avenue and Harvard Street sent the letter after a store in
Buffalo, New York, successfully unionized last week, a first for the 50-year-old
coffee retailer in the U.S.
Employees at two Boston-area
Starbucks locations filed paperwork to unionize Monday, just days after
employees of the chain in New York state became the first in the country to form
one of their own.
Organizers are hoping the call to
unionize in the Boston-area
will encourage all local Starbucks employees to join the movement, which
they said will improve workers' quality of life and industry standards as a
whole.
Boston members of the
Starbucks and Workers United, the union vying to represent the workers,
sent a letter to Starbucks CEO Kevin Johnson that stated, in part, "Starbucks'
mission is improving communities one coffee at a time. Respecting partners
rights to organize will help us help the community accomplish this as a
mission."
Now, a second Starbucks in
Buffalo is pushing for a union and there's been an
ongoing effort to unionize at
a location in Mesa, Arizona.
nbcboston.com
New Ruling on Employer Risk After Holiday Party Ends
These parties benefit employers by boosting employee morale, strengthening ties
between employees, and reinforcing the employer-employee bond, critical in
today’s tight labor market. Alcohol is often served.
It is partly because the employer benefits from holiday parties and the drinking
of alcohol at those parties that employers may be liable if an employee’s
alcohol consumption at the event later contributes to an accident that injures a
third party.
An employer may be liable even if the accident occurs after the employee arrives
home safely and later, while still intoxicated, drives another employee home.
That was the ruling of the San Diego division of the California Court of Appeal
in the 2013 case of Purton v. Marriott Internat., Inc. Extending the employer
responsibility beyond the employee arriving home safely.
hrdive.com
'War for talent' rises toward top of C-suite risks At #2 for 2022
Leading the list of risks for 2022 is the
impact on business from pandemic-related government policy.
Attracting and retaining employee talent — a challenge intensified by the
pandemic — has jumped to among the top concerns of business leaders looking
ahead to 2022 and the next decade, according to
a global survey of 1,453 C-suite executives and board members by Protiviti
and NC State University.
"Most if not all of the organizations that we’re speaking with are struggling
with things like attracting, retention, engagement, upskilling,” Protiviti
Managing Director Fran Maxwell said during a webcast. “It’s
pervasive throughout all industries, throughout all organizations now.”
cfodive.com
Fred Meyer, QFC union workers prepare strike ahead of holidays
JCPenney to Sell Forever 21 Brand Across 100 Stores and Online
Companies plan 3.9% wage boost in 2022, highest rate since 2008

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On-Demand
Webinar from Protos Security

The retail business is about people. That's why the safety of
customers and employees is the top priority for retailers.
LVT Units are proven to increase safety in retail parking lots for
both employees and customers. Employees are frequent targets for
criminals because they often enter and exit the store when it is
dark and fewer people are around. Furthermore, the safer the
location, the better business will be. People don't want to shop
where their personal safety is threatened. It is the same with
employees-no one wants to work in a place they're afraid to go.
Increased safety attracts customers and employees.
With the increase in foot traffic, retailers face increased theft
and vandalism. Whether it's shoplifting from inside the store or
stealing the skirt front items, theft costs billions of dollars
annually. Likewise, vandalism plagues retailers. Cars, other
property in the parking lot, and the outside of the store are easy
targets for vandals.
LiveView Technologies creates tools to help them manage their
properties and increase safety. These include increasing safety for
employees and customers and reducing incidents of theft and
vandalism.
Webinar
Speakers

Click here to access the on-demand webinar now
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National Cyber Resilience Centre Group
UK founds cyber resilience center group
Public
and private entities in the United Kingdom have connected in support of the
National Cyber Resilience Centre Group (NCRCG),
a not-for-profit company
bringing together all those who have a vital responsibility for embedding cyber
resilience throughout the U.K. economy.
NCRCG is funded and supported by the Home Office, law enforcement and Ambassador
Partners from the UK’s largest businesses and organizations. NCRCG
will support the growth of the Cyber Resilience Centre (CRC) network across
England and Wales,
which already exists to help smaller organizations face the challenges posed by
cybercrime. The group will also create a Talent Pipeline of students interested
in cybersecurity.
NCRCG will
continue and support the work of nine regional cyber resilience centers
throughout the U.K.
Officials from the government, law enforcement and corporations announced the
creation of NCRCG in early December.
U.K. Security Minister The Rt Hon Damian Hinds, MP, highlighted the importance
of public-private partnerships in security, saying, "This new center group is
a flagship enterprise of public and private sector
demonstrating how innovation can support the business community."
Detective Superintendent Nick Bell, CEO of the National Cyber Resilience Centre
Group and National Policing Director for the CRCs, said, "Cybercrime
costs our national economy; it affects organizations’ ability to trade, their
ability to recruit and retain and ultimately can have a considerable impact on
their bottom line. In
NCRCG, we have a platform for leading the charge to strengthen our national
cyber resilience and help to develop best practice across the country. By
working together as police, government, business, third sector organizations and
academia, we have the best potential to minimize the risk posed by
cybercriminals and support those who most need cyber protection."
securitymagazine.com
Most Impactful Cybersecurity Measures
Top practices to improve enterprise security
Last year’s study revealed that five practices had an outsized influence on the
overall health of an organization’s security program. These include proactively
refreshing outdated technology;
well-integrated security technologies; timely incident response; prompt
disaster recovery; and investing in accurate threat detection capabilities.
This year’s study analyzed those top five practices more closely to identify
success factors.
Updating and integrating architecture
Investing in a proactive technology refresh strategy is more important than
ever, as on average
39 percent of security technologies used by organizations are considered
outdated.
Unsurprisingly, organizations with cloud-based architectures are more than twice
as likely to refresh than those with more outdated, on-premises technologies.
Detecting and responding to threats
The value of cloud-based security architectures cannot be understated.
Organizations that claim to have mature implementations of
zero trust or
SASE architectures are 35 percent more likely to report strong security
operations than those with nascent implementations.
Staying resilient when disaster strikes
As the threat landscape continues to evolve, testing business continuity and
disaster recovery capabilities regularly and in multiple ways is paramount,
with proactive organizations
2.5 times more likely to maintain business resiliency.
helpnetsecurity.com
Corporate Networks Under Attack
40% of Corporate Networks Targeted by Attackers Seeking to Exploit Log4j
More than 60 variants of the original exploit were
introduced over the last day alone.
Early
concerns about the Log4j vulnerability posing one of the
biggest threats to
Internet security in recent memory
are quickly being confirmed with exploits and exploit activity targeting the
flaw exploding over the weekend and the enormity of the remediation work
involved for organizations becoming starkly clearer.
On Monday, Check Point said that it had already
blocked some 846,000
scans for the flaw on its customer networks
since the vulnerability — now being referred to as Log4Shell — was disclosed on
Dec. 9. Some 40% of corporate networks globally already have been targeted in
activity seeking to exploit the flaw.
The security vendor said that at times it has observed as many as 100 attempts
to exploit the vulnerability in a single minute. Known malicious groups were
responsible for nearly half — 46% — of the malicious activity that
Check Point has observed on customer networks so far.
Ominously for organizations, new variations of the original exploit — first
posted on GitHub — are being introduced at a rapid pace. Over the past 24 hours
alone,
Check Point researchers
observed over 60 variations of the exploit becoming available in the wild.
Log4Shell now can be exploited in multiple ways — including over HTTP and HTTPS
— meaning that one layer of protection alone against the threat is no longer
sufficient.
darkreading.com
How to thwart SIM swapping attacks?
Mobile Network Operators (MNOs), banks and authorities have already been
collaborating to mitigate fraudulent SIM swapping.
Banks can use an API
provided by the MNOs to check whether a SIM swap has been recently performed.
Banking institutions should consistently apply the EU regulations such as the
Directive (EU) 2015/2366 (PSD2), and take advantage of the available technical
solutions provided by the telecommunications operators.
MNOs should reinforce
fraudulent SIM swapping detection and blocking mechanisms,
by enhancing the internal processes to provide the customer with a preferably
seamless experience. Also, they should provide regular cybersecurity awareness
training for both their own and third-party employees to ensure they can
recognise and appropriately deal with the SIM-swapping threat.
National authorities should
encourage and enhance
coordination between the MNOs and the banking sector.
Cooperation with national Computer Security Incident Response Teams and law
enforcement agencies should also be promoted.
helpnetsecurity.com
Kronos Suffers Ransomware Attack, Expects Full Restoration to Take 'Weeks'
Volvo Confirms R&D Data Stolen in Breach
It's All Cyber: Crime in a High Tech World
"There is no
element of criminality anymore that isn't cybercrime," said
Jeremy Sheridan, assistant director of the Secret Service Office of
Investigations.
"Whether it's the opportunity to commit the crime, the methods to
execute it, the means to profit from it, it all
involves some element of cyber."
- Published in the
WSJ on 11/16/21 |
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How to Start Dictation on
Your Computer
To start dictating, select a text
field and then press Windows+H on your keyboard. You’ll see a bar with
“Listening” appear. You can also do this by tapping the microphone key on the
keyboard. While the “Listening…” text appears and the microphone icon is blue,
what you say into your microphone will appear as text in the application your
text cursor is placed in. After five seconds (or when you say “stop dictating”
out loud), the microphone icon will turn black again, “Listening…” will
disappear, and your PC will stop listening to your voice. To start dictating
again, press Windows+H or click the microphone icon.
Just a note: This is great for doing some quick notes or performing a web
search, but it probably won’t be good for writing a document or email. The
reason for this is that dictation doesn’t automatically enter punctuation. You
must speak the punctuation you want to use. For example, to enter the text “Tom
said “hello”.”, you’d need to say “Tom said open quotes hello close quotes
period” aloud. |
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Amazon Under Investigation by OSHA
OSHA opens probe into deadly Amazon warehouse collapse in Illinois
OSHA is investigating a collapse at an Amazon warehouse in Edwardsville,
Illinois.
The
Occupational Safety and Health Administration is
investigating a deadly collapse at an Amazon warehouse in Edwardsville, Illinois,
an agency spokesperson said Monday.
The collapse was caused by a tornado
Friday that devastated the area.
Six workers were killed,
one was injured and
45 people were rescued safely,
Gov. J.B. Pritzker said in a press conference Saturday.
The twister was
one of at least 30 tornadoes that left a path of destruction across several
states,
including Kentucky, where more than 60 people were confirmed dead.
The National Weather Service said a tornado touched down in Edwardsville at
approximately 8:35 p.m. local time Friday. Walls on both sides of the warehouse
collapsed inward, while the roof collapsed downward, Edwardsville Fire Chief
James Whiteford said in a news conference Saturday.
Site leaders at the warehouse, known as DLI4, told employees on duty at the
facility to take shelter around 8:16 p.m. local time, Amazon said.
The tornado likely formed in the parking lot then rolled through the site,
Amazon said.
OSHA has six months to complete its probe, issue citations and propose monetary
penalties
if violations of workplace safety and/or health regulations are found, OSHA
spokesperson Scott Allen told CNBC in a statement. The agency has had compliance
officers at the warehouse since Saturday to provide assistance, Allen said.
cnbc.com
'Treated Like a Machine'
Amazon worker shares dystopian gameboard which monitors how hard staff are
working
TikTok user says Amazon warehouse was ‘worst job
I’ve ever had’ because of low pay and being ‘treated like a machine’
A TikTok user shared what appeared to be a screen
turning Amazon warehouse work
into a kind of game.
The
video posted by @chutuo, which has garnered almost two million views, shows
what seems to be a screen in an Amazon warehouse listing possible
“achievements”.
Other items on the list include “punctual” and “picking up speed”. The item
entitled “make history”
urges workers to pick up one
million products.
In a separate video posted on Sunday,
TikTok user @couryeo wrote that working at Amazon was “the worst job I’ve
ever had”. The TikToker said she was “overworked” and “underpaid”. She added
that she was “treated like a machine” and that there was “no socializing at
all”.
One of the top comments on the video showing the “achievements” screen was that
it was an example of the “gamification
of underpaid work”.
independent.co.uk
Online delivery is unprofitable. Why are discount chains using it now?
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Orange County, CA: Ekaterina Zharkova Accused of Stealing Over $300,000 in
Merchandise From California Stores
California
woman has been charged with grand theft after allegedly stealing a hefty amount
of store merchandise. Ekaterina Zharkova, 38, of Costa Mesa, California, was
arrested in November after allegedly stealing over $300,000 from stores around
Orange County. According to reports, the alleged thefts occurred from October 7
to November 23, the day of her arrest. Zharkova was stealing items from
designers such as Gucci, Prada and Jimmy Choo, she would steal accessories from
retail stores, including TJ Maxx and Nordstrom in Costa Mesa, Fountain Valley,
and Tustin, California.
Zharkova was arrested
after a member of the California Highway Patrol's Organized Retail Theft task
force allegedly saw Zharkova shoplifting from a Nordstrom Rack. According
to a report from KTLA, Zharkova had allegedly covered items with a coat and used
a device that allegedly removed the security sensors on the products before
walking out of the store. She was subsequently arrested but is currently out on
$20,000 bond.
dailymail.co.uk
Lakewood, WA: Workwear Employee Hailed For Stopping Theft In Progress, Gutsy
move
A
Lakewood retailer is celebrating one of its employees after she busted a thief
has he tried to make off with hundreds of dollars of merchandise. Iconic
Workware in Lakewood says it has suffered a string of recent thefts, totaling
about $1,250 in lost merchandise and jackets. However, they could have lost a
lot more, if not for the heroic actions of employee Gaby Gonzalez. In a shocking
video shared by the store, Gaby recognizes that something fishy is going on.
Owners say you can see as Gaby waits to strike, stopping the would-be thief in
his tracks and securing the stolen goods. Unfortunately, the thief and his
associate hit another iconic Workware store not much later, managing to make off
with $900 more in stolen gear.
Unfortunately, the thief and his associate hit another iconic Workware store not
much later, managing to make off with $900 more in stolen gear.
patch.com
Tamarac, FL: Cameras capture 3 women robbing Tamarac beauty supply store
A beauty supply store burglary was caught on camera in Tamarac. The crime
happened on Sunday night at The Beauty Plug supply shop located at 6949 West
Commercial Boulevard. Three women walked in the store, stole several items and
pepper sprayed an employee. Cameras inside the store show one of the crooks was
holding a child, and another appeared to be pregnant. The shop’s owner told
Local 10 News the three women walked inside, pepper sprayed her daughter, and
then stole several wigs. Monday afternoon, a Broward Sheriff’s Office detective
came out to speak with the owner, and they are now looking into this case.
local10.com
Yolo County, CA: Antioch men charged in organized retail theft spree at CVS,
Walgreens stores
Yolo County prosecutors on Monday filed felony organized retail theft charges
against two Antioch teens accused of stealing over $1,200 in merchandise from
Walgreens and CVS stores in Woodland and Davis on the same day last week.
Prosecutors in the complaint alleged Adams and Thompson drove to each store
together on Dec. 9, placing merchandise in bags they brought with them and
leaving without paying for the items. The defendants are accused of stealing
$430 worth of merchandise from CVS in Woodland, $450 in merchandise from
Walgreens in Woodland and $366 at CVS in Davis, according to the complaint.
sacbee.com
Providence Man Pleads Guilty in Schemes That Defrauded Home Improvement Stores
for $140k
A Providence man today admitted in federal court that he participated in a
scheme that
defrauded home improvement stores in Rhode Island and Massachusetts of more than
$140,000, repeatedly
purchasing construction tools and supplies using
stolen credit and credit card information,
announced United Sates Attorney Zachary A. Cunha.
Jose Brens, 40, pleaded guilty to an indictment charging him with conspiracy to
commit access device fraud and seven counts of access device fraud.
Brens admitted to the court that he and others unlawfully obtained credit card
information that was used to purchase tools and building products from at least
six Home Depot and Lowes stores in Rhode Island and Massachusetts. Breen
admitted that he defrauded Home Depot stores of $140,578.
justice.gov
Columbus, OH: Police looking for 2 women accused of stealing $1,500 worth of
Adidas clothing from Kohl's
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Shootings & Deaths
Hialeah, FL: Teen Suspect Shot and Killed, Another Hurt in Botched Robbery at
Hialeah Shopping Center
One
teen was killed and another was wounded and is facing a murder charge after
police said they were shot by a man they were trying to rob in the parking lot
of a Hialeah shopping center Sunday evening. The shooting happened around 5:30
p.m. at the parking lot area of a Target at 1750 West 37th Street. Hialeah
Police officials said the victim had listed some firearms for sale on a website
and was contacted by the teens who said they were interested and wanted to meet
to make the purchase. The victim and his wife arrived at the parking lot where
they were met by the suspects, a 15-year-old and a 17-year-old, police said.
During the sale, the teens gave the victim counterfeit money but when the victim
told them it was fake, the teens pulled out a gun and started to rob the victim,
police said. The victim was in fear for his safety and pulled out another gun
from his waistband, hitting both teens, police said. The victim and his wife
jumped into their car and drove to the other side of the parking lot before
calling police. Hialeah Fire Rescue responded and brought both teens to Jackson
Memorial Hospital, where the 17-year-old died, police said.
The 15-year-old is being charged with felony murder and armed robbery, police
said. Officials said the gun the teens had used in the robbery had been reported
stolen in a separate armed robbery, and detectives are looking into several
similar armed robberies.
nbcmiami.com
Greensboro, NC: Tobacco Store employee shoots, kills 17-year-old robbery suspect
A store employee shot at a suspect during the course of a robbery, police say.
At 7:47 p.m. Monday night, officers were called to the Tobacco & Vape at 3912
Battleground Ave. on a report of a robbery. Three men went into the store and
took an undisclosed amount of cash at gunpoint. According to police, a store
employee shot one of the robbery suspects during the robbery. The person who was
shot died from their injuries. The deceased has been identified as Gabriel
Malachi Kalu, 17, of Greensboro.
myfox8.com
Robberies,
Incidents & Thefts
Los Angeles, CA: Smash & Grab: Three T-Mobile Stores Robbed In The San Fernando
Valley
Police
have responded to robberies at three separate T-Mobile stores in the San
Fernando Valley. The first reported robbery took place at the intersection of
Riverside Drive and Laurel Canyon Boulevard in North Hollywood. Shortly after,
another store off of the 18000 block of Sherman Way in Reseda then another store
21000 block of Ventura Boulevard in Woodland Hills also reported a
smash-and-grab robbery. According to police, they are searching for three male
suspects armed with hammers. Police have responded to robberies at three
separate T-Mobile stores in the San Fernando Valley.
losangeles.cbslocal.com
Wilbraham, MA: “I have COVID:” Springfield man resists arrest while coughing on
officers
A Springfield man was arrested on multiple charges after police received notice
of people stealing large amounts of batteries from Home Depot. According to a
statement from the Wilbraham Police Department, at around 1:08 p.m. Sunday
officers were to a report of suspects stealing batteries at Home Depot. A
detective saw one of the suspects on Boston Road, 36-year-old Suquin Johnson
from Springfield was arrested and charged with shoplifting. The second suspect
was seen leaving the parking lot of Home Depot driving a blue Toyota sedan.
Police identified the driver as 38-year-old Robert Brown from Three Rivers.
Brown allegedly refused to exit his vehicle. A second officer was called to
assist in removing him from his vehicle. Brown continued to physically resist
yelling “I have COVID” and purposely coughing towards officers as police
attempted to detain him.
Brown was charged with:
Shoplifting by Asportation, Resisting Arrest, Assault and battery of a person
over 60 years old. Asset protection told police that more than $300 worth of
batteries were taken from Home Depot.
wwlp.com
Martinez, CA: Arrest warrant issued for Walnut Creek Nordstrom flash mob-style
robbery suspect who posted bail
An arrest warrant has been issued for a suspect in the Walnut Creek Nordstrom
theft who was already arrested and released. Dana Dawson walked out of court two
weeks ago and hasn't returned since. Dawson is one of three suspects Walnut
Creek police arrested in connection with the recent flash mob-style Nordstrom
theft. Walnut Creek police say she used a Glock 29 9mm handgun, a violation of
her parole, only Walnut Creek police officers didn't know Dawson was on parole
when they arrested her. "I don't know if it's just a system failure or just a
delay in the information getting to us we're still looking into that," said
Walnut Creek Police Chief Jamie Knox on Dec. 1.
abc7news.com
Sheboygan, WI: 'I plan on working until I can't anymore': Charity's former
employee, guilty of theft, will pay over $500,000 of restitution
Donna
Larue will pay the full amount of restitution requested by a Sheboygan charity
after she stole hundreds of thousands of dollars from the organization. The
Society of St. Vincent de Paul in Sheboygan County requested more than $536,000
from Larue, the Society's former bookkeeper, after she was charged in 2019 with
stealing. Larue has already paid back most of the money stolen, and Judge
Rebecca Persick ordered Larue to pay the remaining nearly $130,000 in full,
although her attorney argued it exceeds her ability to pay during probation.
Larue, 63, wrote out about 200 checks to herself between 2011 and 2018 — many
with forged signatures — and covered up the thefts in Quickbooks by recording
them as payments to local churches, according to the criminal complaint.
sheboyganpress.com
Newark, NJ: Former employee pleads guilty in theft from Amtrak of more than
$76,000 worth of chainsaws and parts
A former Amtrak employee has pleaded guilty to charges stemming from fraudently
obtaining dozens of chainsaw and hundreds of chainsaw parts over an eight-year
period. A press release from Amtrak’s Office of Inspector General says Jose
Rodriguez, 49, of Brick, N.J., obtained 114 chainsaws, 112 chainsaw replacement
bars, and 222 replacement chains from Amtrak, saying the equipment would be used
for Amtrak projects. He then sold the items, with a total value of more than
$76,000, on online auction sites or directly to buyers. Having used the U.S.
Postal Service to mail the items to purchasers, he pled guilty to one count of
mail fraud, which carries a penalty of up to 20 years in prison and a $250,000
fine. Sentencing is set for April 19, 2022.
trains.com
Suffolk County, NY: Two Men Arrested After String of Armed Robberies at Long
Island Convenience Stores
St Paul, MN: Man federally indicted with robbery after charges say he hid in a
West St. Paul Menards
Portland, OR: Man sentenced to 5 years for stealing 15 guns from store; $9,000
restitution
California: High-End Designer and Boutique Stores Closing In Response to
Statewide Smash-And-Grab Crime Wave
Shawnee, OK: Fairfield Inn Employee Accused Of Stealing and Selling Customers
Personal Information, 29 victims identified
Counterfeit
Cincinnati, OH: U.S. Customs and Border Patrol Seize Fake Jewelry and Scarves
Worth over $3 Million
On
November 30, U.S. Customs and Border Protection (CBP) officers in Cincinnati
seized a shipment containing counterfeit designer jewelry and scarves. The
fakes, which came from China, would have been worth a total of $3.09 million had
they been genuine. CBP officers inspected the shipment and found 1,830 scarves,
bracelets, rings, and earrings from designers like Louis Vuitton, Gucci,
Cartier, Hermes, Versace, and Chanel. Officers suspected the items were
counterfeit based on the packaging and the poor quality of the material. All the
items were determined to be counterfeit by CBP’s Centers for Excellence and
Expertise (CEEs), the agency’s trade experts. The shipment was enroute to a
private residence in Flushing, New York.
cbp.gov
Omaha, NE: Woman sentenced after authorities find $118,000 of counterfeit
merchandise
In February 2021, the U.S. Customs and Border protection in Anchorage, Alaska
seized a shipment of counterfeit designer purses destined for Moo’s residence in
Omaha, Nebraska. On March 23rd, 2021, Homeland Security Investigations used an
undercover officer to execute a controlled delivery of the seized package to
Moo’s residence. Once Moo accepted the package agents executed a search of her
residence where numerous items with counterfeit marks were located. Items found
were handbags, clothes, blankets, phone cases, belts, and a wallet from brands
such as Louis Vuitton, Chanel, Gucci, Yves St. Laurent, Michael Kors, Coach, and
Nike. The total manufacturers’ suggested retail price of the seized merchandise
exceeded $118,000.
klkntv.com
Cargo Theft
Blount County, AL: Man arrested after hundreds of FedEx packages found in ravine
A
22-year-old man is in jail, facing several charges of cargo theft, in connection
to FedEx packages being found in a Blount County ravine in late November.
Deandre Charleston was arrested Monday by the Blount County Sheriff's Office.
Deandre Charleston faces several charges of cargo theft (photo from Blount
County Sheriff's Office. As many as 400 FedEx packages were found tossed into an
Alabama ravine in late November. The sheriff said the FedEx Ground driver dumped
packages into the ravine in the woods at least six times.
local12.com
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● Auto
– San Jose, CA – Burglary
● Beauty
– Okolona, MS – Armed Robbery
● C-Store
– Hayneville, AL – Burglary
● C-Store
– Amsterdam, NY – Burglary
● C-Store
– Memphis, TN – Armed Robbery
● CVS
– Rockville, MD – Armed Robbery
● Consignment
– Charlotte, NC – Burglary
● Consignment
– Atlanta, GA – Burglary
● Dollar
General – Indianapolis, IN – Armed Robbery
● Family
Dollar – Mobile, AL – Armed Robbery
● Gas
Station – Anne Arundel County, MD - Armed Robbery
● Grocery
– Prince William County, VA – Burglary
● Jewelry
– Arlington, VA – Robbery
● Jewelry
– Bakersfield, CA – Robbery
● Jewelry
– Charlotte, NC – Robbery
● Restaurant
– Hampton, VA – Burglary
● T-Mobile
– Los Angeles, CA – Robbery
● T-Mobile
– Los Angeles, CA – Robbery
● T-Mobile
– Los Angeles, CA – Robbery
● Vape
– Greensboro, NC – Burglary / Suspect Shot & Killed
● Verizon
– Greenville, OH – Burglary
Daily Totals:
• 12 robberies
• 9 burglaries
• 1 shooting
• 1 killed |

Click to enlarge map
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None to report.
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Featured Job Spotlights
Help Your Colleagues By Referring the Best
Refer the Best & Build the Best
Legends
.png)
Regional Loss Prevention and Safety Specialist
New York, NY
- posted November 29
You will act as a coach, trainer, mentor, and enforcer to support the risk
management program at Legends. Responsibilities can include, but are not limited
to: Identify, develop, and implement improved loss prevention and safety
measurements with risk management team; Conduct internal audits that have a
focus on loss prevention, personal safety, and food safety, and help the team to
effectively execute against company standards and requirements...

Asset Protection Manager
Philadelphia, PA
- posted November 5
As an Asset Protection Manager II you will be responsible for one of our highest
shortage locations with an elevated scope of responsibility that may include
executive direct reports and increased staff levels, higher Sales Volume or
significant Shortage risk. You will be the subject matter expert on Asset
Protection and Shortage Reduction Strategies within your location...

Safety Director (Retail Background Preferred)
Jacksonville, FL
- posted November 3
This role is responsible for developing, implementing, and managing
purpose-directed occupational safety and health programs designed to minimize
the frequency and severity of customer and associate accidents, while complying
with applicable regulatory requirements. This leader is the subject matter
expert on all safety matters...

Director, Loss Prevention & Safety
Goleta, CA
- posted September 24
The Director of Loss Prevention & Environmental, Health and Safety plans,
organizes, implements, and directs HERBL’s programs, procedures, and practices
to ensure the safety and security of company employees and property...

Corporate Risk Manager
Hayward/LA, CA
- posted October 5
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries...

AP Lead
Manhattan, NY
- posted October 19
This role will conduct investigations focusing on Habitual Offenders, high
impact external theft/fraud incidents through the use of company technology (CCTV,
Incident Reporting, Data Analysis). This role directly teaches and trains Store
Leaders and Brand Associates in the safe practices of effectively handling
external theft events...

Regional Loss Prevention Manager
Houston, TX (Remote Opportunity)
- posted October 14
The position will be responsible for: Internal theft investigations; External
theft investigations; Major cash shortage investigations; Fraudulent transaction
investigations; Missing inventory investigations; Reviewing stores for physical
security improvements...
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
VP of AP |
Bath & Body Works |
Columbus, OH |
September 13 |
VP of Risk Mgmt & Safety |
Bowlero Corp. |
Mechanicsville, VA |
September 7 |
SVP Risk Management |
Goodwill of Greater New York |
New York, NY |
November 15 |
Assistant VP, Corp. Security |
Hy-Vee |
Des Moines, IA |
December 8 |
VP, Corp. Security |
Tanger Outlets |
Greensboro, NC |
November 15 |
VP, Global Head of Security & Resilience |
WeWork |
New York, NY |
October 29 |
Director |
LP Dir. |
2nd Ave LLC |
Bensalem, PA |
August 30 |
Dir. LP |
Ashley Furniture |
Advance, NC |
September 7 |
Sr. Dir. Investigations |
Burlington |
Burlington, NJ |
December 8 |
LP Director |
The Company, Retail Gas Stations |
Upland, CA |
August 9 |
Dir. Security Risk Mgmt & Governance |
Dell |
Austin, TX |
November 15 |
Dir. GME Field LP |
GameStop |
Los Angeles, CA |
December 8 |
Dir. Assets LP |
Goodwill of North Georgia |
Decatur, GA |
November 22 |
Dir. AP |
Goodwill of Houston |
Houston, TX |
November 4 |
Dir. AP |
Goodwill of Greater New York |
Newark, NJ |
October 25 |
Dir. Investigations & Fleet |
Goodwill of Greater New York |
Newark, NJ |
October 25 |
Dir. Safety/Risk Mgmt.
|
Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Dir. Security & Compliance |
Goodwin Recruiting |
Battle Creek, MI |
November 15 |
Dir. Compliance & LP |
HearingLife |
United States |
November 15 |
Dir. LP |
Lamps Plus |
Chatsworth |
September 23 |
Dir. of Safety |
Ocean State Job Lot |
North Kingstown, RI |
June 1 |
Executive Dir. AP |
Panda Restaurant Group |
Rosemead, CA |
January 28 |
Dir. Safety |
Southeastern Grocers |
Jacksonville, FL |
September 13 |
Dir. LP West |
Ulta Beauty |
Multiple Locations |
Nov. 23 |
Dir. Security (Strategic) |
Walmart |
Bentonville, AR |
December 9 |
Corporate/Senior Manager |
Sr. Supply Chain AP Mgr |
Advance Auto Parts |
Phoenix, AZ |
November 4 |
Manager, Corp Facilities & Support |
Big Lots |
Columbus, OH |
December 13 |
Sr. Mgr Profit Protection |
Callaway |
Carlsbad, CA |
November 15 |
Security Ops Mgr, Corp. Security |
CVS Health |
Milford, CA |
November 16 |
Mgr Security Operations, Supply Chain |
CVS Health |
Somerset, PA |
October 29 |
AP Corporate Sr. Mgr |
JCPenney |
Plano, TX |
November 15 |
Retail Risk & Compliance Mgr |
Now Optics |
Palm Springs, FL |
December 13 |
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Being engaged in the business of your retailer is a critical element for every
Loss Prevention executive. For decades, our industry has often been accused of
being silo'ed and separate from the operators and the merchants. This
separateness in many cases ultimately leads to a disconnect, a sense that we
aren't part of the team. Which in actuality, regardless of your performance, it
can lead to your job being eliminated or just you being replaced with someone
new. So the real question is: How do you become engaged in the business and
truly add value to the company's success beyond reducing shrink? And then having
the courage to go make it happen. We all tend to stay in our comfort zones and
remain safe. At least that's what we think. But at the end of the day, it's that
comfort zone that can actually increase your risk. So the next time you're in a
corporate meeting or traveling stores with your operators or merchants, go
beyond with your comments and opinions - take a risk - add some value - help
them run the business - you might be surprised.
Just a Thought, Gus

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