|
|
|
|
|
Vector Security®, Inc. Hires Ahsan Sheikh as President of the Vector Security®
Networks Division
PITTSBURGH,
December 12, 2023 –
Vector Security®, Inc.
has hired Ahsan Sheikh as President of its Vector Security® Networks division,
the single-source provider of physical security solutions and managed network
services to multi-site businesses across North America. As President of Vector
Security Networks, Sheikh leads all aspects of the division, including sales,
growth, customer retention and operations. Additionally, he will oversee the
establishment of new sales channels and the development sales strategies that
drive Vector Security Networks to achieve its business goals and objectives.
Read more here
Nordstrom Hires Nicole Ford as Chief Information Security Officer
Nicole
Ford, who has more than 20 years of IT strategic experience in both the
corporate sector and federal government, has been named chief information
security officer at Nordstrom Inc. Ford most recently served as vice president,
global information security and chief information security officer at Rockwell
Automation. In her new role at Nordstrom she will be supporting the retailer’s
security and governance, risk and compliance teams.
Read more in our 'Innovation & Collaboration: The
Future of LP' column below. |
See All the LP Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
|
|
|
|
|
|
|
The U.S. Crime Surge
The Retail Impact
Retail Leaders Urge Passage of
ORC
Bill at Congressional Hearing
The
subcommittee chairman blamed soft-on-crime policies for the problem
‘Not a Victimless Crime’: Retail-Industry Leaders Testify on Rising Organized
Retail Theft and Fraud
Select leaders from the retail
industry testified before the House Homeland Security Subcommittee on
Counterterrorism, Law Enforcement, and Intelligence on rising organized retail
crime across the U.S., with one witness declaring that the coordinated
theft and fraud of retail items is “not a victimless crime.”
The
congressional testimony on Tuesday comes amid the Christmas shopping season as
large organizations of professional
shoplifters take advantage of
soft-on-crime policies to steal store goods and, in many cases, resell them on
the black market to make a profit. Organized retail crime is
defined as two or more individuals, as part of a criminal enterprise, illegally
obtaining retail merchandise through theft or fraud.
“Retail theft is not a victimless crime. It impacts jobs, consumers, and
communities in several ways,” said
David
Johnston, vice president of asset protection and retail operations at the
National Retail Federation, according to the hearing’s publicly
available written testimony. “Increased violence involving theft has caused
injury to employees and consumers, the unfortunate death of some retail
associates, and a fear of working or shopping in high-crime locations. This
makes it difficult for retailers to retain or find labor to support consumers.”
In his opening statement, subcommittee chairman August Pfluger (R., Texas) said
organized retail crime is different from shoplifting or petty theft, and that
even transnational criminal organizations crossing the southern border into the
U.S. are contributing to increasing retail theft in both urban and rural areas.
Lenient
crime legislation, including high felony-theft thresholds and weak bail-reform
laws, are failing to deter criminals from engaging in such illegal
activity after they are released, added Pfluger.
A combination of these
open-border and soft-on-crime policies is causing big-box retailers to shut down
business in certain locations. In addition to monetary loss,
organized retail crime comes with heightened levels of violence.
The other witnesses, apart from Johnston, who testified in the retail-designated
panel included
Scott Glenn, vice president of
asset protection at Home Depot;
Abby Jagoda, vice president of
public policy at the International Council of Shopping Centers; and
Summer Stephan, district
attorney of San Diego County, Calif., who testified on behalf of the
National District Attorneys Association.
All four witnesses urged
Congress to seriously consider passing the Combating Organized Retail Crime Act
to further crack down on organized retail crime.
nationalreview.com
c-span.org
Click here
to watch yesterday's hearing
RELATED: Home Depot exec calls on Congress to pass
bipartisan ORC bill
Home Depot VP of AP Says ORC 'Continues to Grow'
'We
wouldn't invest to prevent that problem if we didn't see it affecting us'
Congress weighs in on retail theft, organized crime
Home
Depot VP of Asset Protection (HD) Scott Glenn, who testified
before Congress yesterday, joins Yahoo Finance to discuss the issue and what the
hearing addressed.
JARED
BLIKRE: Talk to me about the data point that you're bringing to
Congress today because going back to that
NRF change in statistics
saying that nearly half of the industry's missing merchandise in 2021 was the
result of organized theft, but that number is looking like it was more likely
closer to 5%. That's obviously a huge change. So what data point are you citing
to support the idea that organized retail crime is leading to a necessary
increase in retail theft?
SCOTT
GLENN: Yeah. So NRF and our third-party partners are helpful, but
they're not-- they're not what we rely on.
We rely on our own internal
data, and our own trajectory, and what we're seeing in our stores every
day. And so you know, what
we are seeing is that the problem continues to grow.
It's putting pressure on us year over year. And
we are investing to prevent a
problem, and we wouldn't invest to prevent that problem if we didn't see it
affecting us day in and day out. So I appreciate the retraction, but
that's not really what we rely on to make our business decisions.
JARED
BLIKRE: Do you think this legislation is really what's needed to
enable the federal authorities to crack down on this? Does it enable you, guys?
I guess bottom line what I'm asking is
what's different about this
particular act?
SCOTT
GLENN: What I would tell you is there's
a patchwork of local, state
laws out there and they vary by jurisdiction. We've been working very
closely with many attorneys general who have established task forces to address
this. Some of them use RICO laws to address this type of problem within their
particular states. Ultimately, what we're looking for is that federal level when
an attorney general is kind of barred from going outside of their state and
aggregating upwards where complexity and the breadth and scale of some of these
crimes warrant some type of
federal action.
finance.yahoo.com
Foreign
Criminal Organizations Fueling U.S. Theft Surge?
Foreign-run organized theft rings ravaging US retail stores with immigrant
shoplifters: FBI
Federal investigators have
tracked major retail theft incidents back to criminal organizations in Europe
and South America that
send non-U.S. citizens into the United States with the sole objective of
stealing.
These
foreign crime rings are flying operatives into the country to do as much damage
as possible at major stores, and the thefts contributed to the $112
billion total in retail losses in 2022, up from $94 billion in 2021, according
to the FBI and Department of Homeland Security officials who briefed House
lawmakers Tuesday.
Investigations launched by DHS's U.S. Immigration and Customs Enforcement's
Homeland Security Investigations arm focus on the head honchos behind organized
crime rings and have
uncovered several such foreign-based groups that have targeted and continue to
focus their efforts on hurting U.S. retailers.
"One such example is the
South American Theft Groups (SATGs), which include organizations
based in Colombia, Chile, and other countries," said Michael J. Krol,
special agent in charge for HSI, in written testimony. "These groups recruit
members and
facilitate travel into the United States for individuals who then commit
strategic thefts of high-value electronic devices. Items are
stolen, consolidated, shipped to another location in the United States,
and ultimately illicitly exported to foreign countries."
Krol pointed to
another crime ring in which Romanian organized theft groups, or ROTG,
based out of Eastern Europe recruit people to travel to the U.S. to commit
various types of crimes, including retail theft.
FBI Deputy Assistant Director of the Criminal Investigative Division Jose A.
Perez said the agency has launched an
initiative targeting the South American theft groups and shared
intelligence with law enforcement worldwide.
This specific ring consists of
citizens from Chile and other South American countries who exploit tourist visas
to travel to and from the U.S. to steal and then ship the goods
internationally.
washingtonexaminer.com
Can California Become the 'Model for America' in
Fighting Theft?
Key to combatting retail theft is cracking down on online sales of stolen goods
By Cristine DeBerry is the Founder & Executive Director of the Prosecutors
Alliance of California
The ease and speed of this digital convenience comes at a cost, as
an alarming number of online retailers are peddling stolen goods taken
directly from brick-and-mortar stores.
It’s fair to assume that online retailers are vetted and trustworthy, given the
fact that we willingly store our personal and financial information on these
platforms. Yet, the reality is unsettling –
a substantial portion of these seemingly legitimate online marketplaces harbor
sellers dealing in stolen merchandise. Just last year, 41 people were
arrested in New York after a three-year investigation uncovered
$3.8 million of stolen goods from Bloomingdales and Duane Reade were being sold
on eBay. In 2021, an Atlanta based father and daughter duo were sentenced
to federal prison for selling more than
$6 million of stolen goods on Amazon, Walmart & Sears. And in California,
a man was arrested in the biggest organized retail crime bust in California
history for
selling $8 million in stolen goods in 2020.
The
anonymity of the online marketplace makes it nearly impossible to distinguish
between reputable sellers and those engaged in organized crime trafficking in
stolen goods. While retailer complaints about the explosion of thefts are
overblown,
we can reduce organized retail theft by cutting off the avenue for resale via
online marketplaces like Amazon and eBay.
Many online
platforms already utilize verification systems to highlight reputable
storefronts. It begs the question –
why not extend this practice to identify and promote verified, legitimate
sellers? In 2022,
the Prosecutors Alliance of California sponsored SB 301 that
echoed the INFORM Act, passed by Congress, which took effect in June 2023 and
requires online retailers to identify high-volume third-party sellers in an
effort to prevent online sales of stolen goods and deter organized retail theft.
As a trailblazer of legislative initiatives,
California has an opportunity to lead the charge in combating retail theft.
By implementing a verification system for online sellers we can establish an
extensive process to verify online sellers. Requiring online platforms to
implement compulsory training for all online retailers, enables them to qualify
for a verification checkmark. An extensive verification process would allow
consumers to make informed decisions about who they’re purchasing from, allowing
them confidence that they are supporting legitimate businesses rather than
fueling the retail theft epidemic.
By pursuing smart strategies to combat retail theft,
California can become a model for the rest of the country and the world to
follow – so you can buy your shampoo, and legally use it too.
ocregister.com
Examining the Authority of Retail Security Guards
Security guards vs. shoplifters: What can guards do?
Security
guards are often seen
standing at store entrances and patrolling establishments’ property,
especially more during the holidays when store thefts tend to increase. But in
Washington state,
security guards don’t have the same authority as commissioned police officers
when it comes to stopping a shoplifter.
Except for helping in medical emergencies and breaches of the peace,
security guards essentially have the same rights to act on crime as a citizen,
according to SQ Attorneys, a team of Seattle criminal defense attorneys.
A breach of peace generally equates to an action that causes alarm or threatens
a disturbance to the community. So
a security guard could conduct a citizen’s arrest and wait for a law enforcement
officer to take the suspect into custody if a suspect crossed that
threshold.
At a store,
a guard can detain a shoplifting suspect if he or she has “reasonable grounds”
to believe the suspect stole or was trying to steal from the store, according to
state law. Those reasonable grounds includes knowledge the suspect has concealed
possession of unpurchased merchandise from the store.
Under such circumstances,
guards can ask a suspect to wait for an officer to arrive, but they cannot hold
them against their will or use force, SQ Attorneys says.
A store’s own policies on theft prevention and enforcement, in accordance with
state law, often determine the actions of the guard, owner or employee.
Security guards have become more commonplace at Washington businesses,
according to Mark Johnson, senior vice president of policy and government
affairs at the Washington Retail Association. Johnson said increased thefts have
caused more retailers to hire security personnel.
He said retailers with extreme theft issues have
hired armed and unarmed guards as a “last resort” to keep their business open
and provide a safe working and shopping environment.
spokesman.com
Thefts Surge 30% in Pennsylvania
Retail theft rises in Pennsylvania after years of decline: report
After several years of declining retail theft, Pennsylvania has recently seen a
jump in its number of retail theft offenses. According to data released by the
Unified Judicial System of Pennsylvania, the
state had a 30% increase in retail theft offenses from 2021 to 2022.
The total number of retail offenses in 2021 it was 24,786 and in 2022 that
number grew to 32,256.
This increase came
after several years of declining retail theft numbers from 2018 to 2021.
Despite the large increase in 2022, however, total offenses still have not
reached pre-pandemic levels. In 2018 the total number of retail thefts offenses
was 39,612 and in 2019 the total was 38,880.
The courts also released statistics on retail theft demographics as well as the
months and counties with the most retail theft. According to this data, 50% of
retail theft defendants between 2018 and 2022 were male, while 48% were female.
The gender of the remaining 2% was unknown.
More,
out of a total 84,887 defendants, 30% were between the ages of 26 and 35.
The second highest age group was 36 to 45 at 20%, followed by 46 to 65 at 19%,
and then 19 to 25 at 18%.
December was the month with the highest percentage (10%) retail thefts between
2018 and 2022. It was followed by January, February, and October which
each accounted for 9%.
abc27.com
Crime Pushing Residents Out of Portland
Majority of Portland voters say they’d consider leaving if they could as crime,
homeless concerns persist, new poll finds
About two-thirds of Portland voters say the city is on “the wrong track” and
more than half would think about leaving if they could afford to, according to a
new poll commissioned by the Portland police union. Sixty-eight percent of
people surveyed said the city is “losing what made it special,” with only about
one in five voters saying the city’s best days lie ahead.
oregonlive.com
Oakland neighborhood uniting to help deter crime in their streets
1,000+ potential N.Y. State Police recruits attend processing weekend, most in
decade
Personal Safety is Top Concern for Retail Workers
Store
associates want new technology to detect threats and boost safety
Nearly Two-Thirds of Retail Workers Are Worried About Personal Safety this
Holiday Season
New
report highlights ways that technology, communications, preparedness and
training can help retailers create safer stores for staff and shoppers alike
CHICAGO--As
the year's peak shopping season hits its stride, an inaugural
Retail Worker Safety Report from Motorola Solutions found that many retail
workers and managers perceive safety incidents at their stores are on the rise.
The survey’s U.S. respondents reported that
petty theft (54%),
grab-and-run incidents (35%) and hostile customer interactions (31%) have
increased in their stores over the past year, and as a result,
nearly two out of three are at least somewhat concerned for their personal
safety at work heading into the holiday shopping season.
“The holiday bustle can be a stressful time for retailers.
Sales associates and managers
shouldn’t have to be concerned about their safety on top of everything else,”
said Sharon Hong, vice president, Ecosystem Solutions at Motorola Solutions.
“Our report found that retail
workers are looking for more technology that can help them be better aware of
safety threats...”
Key findings from the report include:
•
Low-tech communication channels are still heavily relied upon during store
emergencies: Retail workers and managers said they access landline
telephones (58%) and PA systems (45%) to report store safety concerns while
nearly one-third (28%) would rely on yelling to inform coworkers of an incident.
•
Technology can play a meaningful role in increasing retail workers’ feelings of
safety: Respondents said their stores currently feature
video security systems (76%),
alarm systems (64%) and merchandise sensors (44%), but that
additional technologies would make them feel safer such as
artificial intelligence (AI) to detect guns (42%), access control systems to
lock doors when threats are detected (36%), wearable/mounted panic buttons to
alert for help (30%) and license plate readers to identify vehicles associated
with criminal activity (30%).
•
Some retailers are updating their safety and security protocols to support
preparedness: About one-third
(36%) said their employer has
introduced a new worker safety measure in the past 12 months, with top
changes including increased emergency response training (49%), more timely
communication about in-store incidents (41%) and additional security personnel
(33%).
•
Retail workers who feel safer
stay longer: One in four (26%) respondents said they have
considered leaving retail due to safety concerns.
To view the
full findings of Motorola Solutions’ 2023 Retail Worker Safety Survey, download
the report
here.
businesswire.com
Union Claims Kroger-Albertsons Merger Will Kill
1,200 Jobs
Teamsters Urge FTC to Reject Kroger-Albertsons Sale to C&S
The International Brotherhood of Teamsters is
calling on Federal Trade Commission (FTC) to reject the sale of any assets of
The Kroger Co. or Albertsons Cos. to C&S Wholesale Grocers as proposed in
the companies' September 2023 divestiture plan. The Teamsters represent more
than 22,000 members at Kroger and Albertsons nationwide.
Under the proposed divestiture plan, the union estimates that
1,200 Teamster jobs would likely disappear in the first weeks and months
following the asset transfers, regardless of the eventual buyer. These
estimates reflect displaced grocery distribution volume from
Teamster-represented distribution centers servicing the remaining Kroger and
Albertsons stores to those being sold.
"C&S has driven one grocery business after another into the ground for 30 years.
This anti-union company has just one playbook when it comes to acquiring
Teamster companies or grocery distribution contracts where our members work:
Close it down, bail on pensions, and move the work to one of their nonunion
sites," said Tom Erickson, Teamsters Central Region International VP and
director of the Teamsters Warehouse Division. "The
proposed plan by Kroger-Albertsons is unacceptable and we urge the FTC to reject
it."
progressivegrocer.com
RELATED: U.S. lawmakers send letter to FTC
protesting Kroger, Albertsons merger
Strong December Coming for Retailers?
Half of U.S. consumers left most of their shopping for December: report
Even though many retailers launched deals in October, a portion of holiday
shoppers have waited until this month to start, according to a survey.
Following retailers’ October and November sales, more than half
(56%) of U.S. shoppers are more likely to do their
holiday shopping in person in December than in other months,
according to a recent Shopify-Gallup Holiday Shopping Pulse survey of 1,888
consumers.
Nearly half (49%) of U.S. holiday shoppers said they plan to do the majority of
their holiday shopping this month. While
53% of consumers aged 50 or younger plan to do all or most of their shopping in
December, 44% of shoppers aged 50 or older said the same, the survey
found.
retaildive.com
New York's minimum wage to increase to $16 per-hour New York beginning Jan. 1
New York's minimum wage will increase to
$16 per-hour in New York City, Westchester and Long Island. The
minimum wage price per-hour for the rest of the state will raise to $15.
As part of the FY 2024 budget, Governor Hochul secured the increase for New
York's minimum wage through 2026 and index to inflation beginning in 2027. It
will be a $0.50 increase in 2025 and 2026, in 2027 the annual increase will be
at a rate determined by Consumer Price Index for Ubran Wage Earners and Clerical
Workers for the Northeast Region.
wgrz.com
RELATED: Local business owners react to NYS minimum
wage increase
Uniqlo plans more than 20 new stores in North America in 2024
Casey’s will add 150-plus stores in fiscal 2024; enters 17th state
Total retail sales rise 0.77% in November, according to CNBC/NRF Retail Monitor
Kroger orders employees back to the office
|
All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
it wasn't for them The Daily wouldn't be here every day for you.
|
|
|
|
|
|
|
Uncover new business insights with AI-powered video analytics. For retail
businesses, the applications of Operational Analytics are nearly limitless.
Join our free webinar on Tuesday, Dec. 19th at 11:00 am PST to see:
-
How Operational Analytics benefit your
retail business
-
A host of advanced AI-based tools
-
A live Q&A on this solution
Register Now
|
|
|
|
|
|
|
Retailers Continue to Beef Up Cybersecurity Teams
Nordstrom Hires Nicole Ford as Chief Information Security Officer
The appointment at the Seattle-based retailer underscores the importance of
beefing up the tech team and protecting data.
Nicole
Ford, who has more than 20 years of IT strategic experience in both the
corporate sector and federal government, has been named
chief information security officer at Nordstrom Inc.
Ford most
recently served as vice president, global information security and chief
information security officer at Rockwell Automation.
In her new role at Nordstrom
she will be supporting the retailer’s security and governance, risk and
compliance teams.
Outside of work, she
serves on several cybersecurity and technology advisory boards,
including the Cybersecurity Collective, Evanta CISO Governing Body, and the Lola
Mercedes Parker Foundation.
At Nordstrom,
Ford succeeds Irwan Tjan who became chief information security officer at Gen
Digital Inc.
“Our technology team plays
a critical role in providing better service and being a trusted retailer to our
customers,” a Nordstrom
spokeswoman indicated in an email to WWD.
With advancing technologies, such as AI,
retailers are bracing for what could be increasing threats to their
cybersecurity, including phishing, ransomware and malicious emails and false
identities that are more difficult to detect.
The threat of breaches also increases as more and more consumers take to the
internet to scour for the biggest markdowns and deals. There have been concerns
that retailers have not invested enough in cybersecurity. Companies in general
need to teach employees to use strong passwords and how to detect malicious
links.
Many retailers in the past several years have been victims of cyberattacks,
including Nordstrom. A
few years ago Nordstrom informed employees of a security breach that exposed
their Social Security numbers, checking accounts and other personal information.
When the Neiman Marcus Group a few years ago also got hacked, the company sent
out an announcement that certain personal information from the accounts of
millions of customers shopping Neiman Marcus online was accessed. Target had a
huge data breach in 2013, when data from an estimated 40 million credit card and
debit card accounts was compromised.
wwd.com
Cracking Down on iPhone Thefts with New Software
Update
Apple Makes Security Changes to Protect Users From iPhone Thefts
Stolen Device Protection can prevent criminals from using your passcode to
change your Apple account
Apple
is rolling out
a new security setting for iPhones
following Wall Street Journal reporting about a vulnerability that
allowed thieves to break into victims’ devices and upend their lives.
The Journal reported on
a nationwide spate of thefts where criminals used iPhone owners’ passcodes
to change their Apple accounts, access saved passwords, steal money and
lock them out of their iCloud-stored photos and videos.
Thieves in New York, Chicago, New Orleans, Minneapolis and other cities watch
iPhone owners tap in their passcodes before stealing the targets’ devices.
These thefts resulted in losses far beyond phones, as the Journal’s reporting
showed, because
Apple’s security settings gave victims few ways of preventing harm
once their passcodes fell into the wrong hands. We have heard from hundreds of
people over the past year whose iPhones and digital lives were stolen.
The
new Stolen Device Protection setting,
designed to defend against such attacks, is being released to
beta testers.
Apple is
planning to include the setting in a coming software update. Still, users must
turn it on, and it
won’t cover all threats to your personal and financial information on an iPhone.
Here’s why you would want Stolen Device Protection, and what to consider even if
you turn it on.
wsj.com
RELATED: Apple Sets Trap to Catch iMessage
Impersonators
Sophisticated Scheme Targeting Recruiters
Recruiters, beware of cybercrooks posing as job applicants!
Recruiters are being targeted via spear-phishing emails sent by cybercrooks
impersonating job applicants, Proofpoint researchers are warning.
“The tone and content of the emails suggest to the recipient the actor is a
legitimate candidate, and because the actor specifically
targets people who are involved in recruiting and hiring,
the emails do not immediately seem suspicious,” they noted.
The attack starts with an email, ends with malware
The threat actor – designated as TA4557 by Proofpoint –
first reaches out to recruiters with a spear-phishing email with no malicious
link or attachment,
just an inquiry into whether a job position at a company is still open.
This first email is meant to
prime the recruiter to implicitly trust the link provided
in the follow-up email,
which points to a fake resume website.
“The website uses filtering to determine whether to direct the user to the next
stage of the attack chain,” the researchers explained.
“If the potential victim does not pass the filtering checks, they are directed
to a page containing a resume in plain text. Alternatively, if they pass the
filtering checks, they are directed to the candidate website.”
The latter uses a CAPTCHA that, when completed,
triggers the download of a ZIP file containing a shortcut file (LNK).
helpnetsecurity.com
IT Pros Slow in Adopting Automation
Why are IT professionals not automating?
As an IT professional, you understand the value of automation, and like many IT
experts, you may approach it with a mix of excitement and apprehension.
Automation is a
powerful tool for streamlining processes, reducing manual tasks, and enhancing
efficiency within an organization.
It’s often embraced for its potential to free up valuable time and resources,
allowing IT teams to focus on more strategic and creative aspects of their work.
However, IT professionals may have concerns about losing control over the
process, which could lead to security issues.
These concerns are no different when it comes to certificate automation.
Digital certificates
are the fundamental building blocks of cybersecurity infrastructure.
The number of certificates we use and the way we use them has grown
exponentially. Over the past decade, to enhance security, certificate validity
has been reduced and proposals have been made to reduce them again. These two
factors—more certificates combined with a shorter validity—are increasing the
pressure on already stretched IT teams. The obvious solution is automation, so
why are IT teams slow
in adopting digital certificate automation?
helpnetsecurity.com
Microsoft Patch Tuesday, December 2023 Edition
Ukraine’s largest mobile communications provider down after apparent cyber
attack |
|
|
|
|
|
|
|
Fraudsters Waging Assault on Payment Ecosystem
Issuers and Merchants Collaborate to Thwart Fraudsters and Accept ‘Good’
Transactions
Jeff Gipson, director of payment product management at Discover® Global Network,
told PYMNTS in a recent interview that the intensity of fraudsters’
attacks on all parts of the payments ecosystem is ramping up.
He pointed to social engineering as a favorite method employed by bad actors. “AI
is at the forefront of their efforts,”
he said, adding that “techniques that were previously limited to just the most
sophisticated hackers are now more ubiquitous and are more easily deployed at
scale.”
The hackers are also becoming more adept at leveraging information, using it to
link account
credentials and mask purchasing behavior and illicit activity
that the schemes are nearly impossible to detect.
Unless, on the other side of the equation,
the defenders — the
banks and enterprises — also use artificial intelligence (AI), advanced
technologies and collaboration to thwart the schemers.
Gipson said that
Discover Global Network
has also been fostering robust collaboration and communication between
stakeholders about
fraudulent events and new types of attacks that have been deflected.
Exchanging Information and Keeping Informed
“By having more channels and forums for exchanging information about the types
of suspicious activity that we’re experiencing,” he said, FIs can build a more
robust defense system. He added that the network approach can battle waves of
bot attacks and denial of service attacks.
“But to me,
the best thing is to
exchange more information about good customers,”
Gipson told PYMNTS, an effort underpinned by offering such as the Enhanced
Decisioning tool by Discover, which helps make informed decision to approve or
decline a transaction.
Each time someone logs
into a merchant website or app, the platform gleans information about IP
addresses, email addresses and other data
that provides context about individuals’ behavior and whether authentication or
other friction must be injected into the mix of payment flows.
The
merchant provides
context as to whether they “know” the consumer,
said Gipson, and the issuer can correlate that assertion with the information
that it has on file, leading to what he said is a “commonality of ‘OK, this is a
good customer, even if their behavior does not quite fit the ‘norm.’
This allows the
ecosystem to recognize new patterns and get smarter.”
pymnts.com
$4M+ Facebook Fraud Scheme
DOJ: Former global diversity executive at Facebook pleads guilty to defrauding
company out of more than $4 million
Barbara Furlow-Smiles
served as Lead Strategist, Global Head of Employee Resource Groups and Diversity
Engagement at Facebook, Inc.
Furlow-Smiles used her
position at Facebook to cheat and defraud the company. She caused Facebook to
pay numerous individuals for goods and services never provided to the company.
Those individuals then paid kickbacks to Furlow-Smiles, often in cash. Her
scheme operated in two ways.
First, Furlow-Smiles linked PayPal, Venmo, and Cash App accounts to her Facebook
credit cards and used those accounts to pay friends, relatives, and other
associates for goods and services purportedly provided to Facebook. But these
individuals did not provide goods or services to the company. Most of them did
not know that the payments came from Facebook. To conceal the bogus charges on
her Facebook credit cards,
Furlow-Smiles submitted
fraudulent expense reports,
falsely claiming that her associates or their businesses performed work on
programs and events for Facebook, such as providing swag or marketing services
when, in fact, they had not done so.
After these associates received payments from Facebook, they returned most of
the money to Furlow-Smiles.
They paid these
kickbacks in cash and through transfers to accounts held in her husband’s and
others’ names.
Associates paid cash kickbacks in person and by Federal Express or mail,
sometimes wrapping the cash in other items, such as T-shirts. To further conceal
her actions, Furlow-Smiles also directed associates to pay one another, or
others who she owed money.
Second, Furlow-Smiles
caused Facebook to onboard several vendors that were owned and operated by
friends and associates who also paid her kickbacks.
After Facebook approved contracts for these vendors, Furlow-Smiles approved
purchase requisitions for these purported vendors to work for Facebook. Furlow-Smiles
then approved fraudulent and inflated invoices to pay the vendors. After
Facebook paid the invoices, Furlow-Smiles directed the vendors to return a
portion of the money to her.
justice.gov
Role of face biometrics in online life becoming clearer
Jack Ma’s Biggest E-Commerce Rival Is Coming for Amazon |
|
|
|
|
|
|
|
Los Angeles, CA: $500K Retail theft ring targeted Home Depot, Lowe’s, CHP says
Authorities
have arrested three people and seized roughly $500,000 worth of merchandise
stolen from home improvement stores in Southern California,
the California Highway Patrol announced on Tuesday. 54-year-old Jose Rivera,
43-year-old Fernando Hernandez, and 45-year-old Rogelio Ramirez Salgado face
charges including organized retail theft, receiving stolen property and
weapons-related offenses. On Dec. 11, investigators assigned to
CHP’s Organized Retail Crime
Task Force raided a hardware and plumbing supply business on S. Central Avenue
in L.A. where they
discovered a massive stockpile of stolen goods, officials said.
Items recovered included small
tools, buckets of paint, extension ladders, and plumbing fixtures, along with
larger and more expensive items such as water heaters and furnaces
which, authorities say, were taken by various “boosters” from the home
improvement stores. CHP says investigators also recovered five firearms and
approximately $30,000 in cash. The search warrant was the result of a month-long
investigation.
yahoo.com
Chicago, IL: Clothing store owners considering giving up on Chicago after latest
crash-and-grab
Store
owners in the West Loop said they can't take much more – having been hit by
crash and grabbers Tuesday morning.
The thieves did thousands of
dollars in damage and stole $50,000 to $100,000 in merchandise – and this
incident was the store's third hit in less than a month.
CBS 2's Tara Molina has been investigating retail theft for years. She turned to
the experts to see what can be done with this latest example of how difficult
the crimes are to prevent. SVRN occupies a storefront on the ground floor of the
6-year-old Aberdeen East luxury apartment building at 171 N. Aberdeen St., right
off Randolph Street. The streetwear store touts its mission as, "Bringing forth
intersectionality within the industry by a means of self-expression through
fashion, art, and culture." The owners – brothers David and Robert Kim - also
told us they have done everything possible to protect themselves. The burglary
happened around 3 a.m. The video shows the burglary crew was prepared – using
several sport-utility vehicles and a chain to pull one of the concrete barriers
– set up in front to protect the store – into the street. The thieves then
pulled a vehicle up onto the sidewalk to crash through the front of the store
and its security fencing.
cbsnews.com
Memphis, TN: Dozen more suspects charged in recent smash-and-grab burglaries
Shelby
County District Attorney General Steve Mulroy announced Tuesday 12 more people
have been charged in recent burglaries as part of the ongoing Operation Broken
Bottles. “This situation is intolerable,” said Mulroy about the recent rash of
crimes. Mulroy said the recent smash-and-grabs are part of an organized retail
crime ring. The Memphis Police Department said Operation Broken Bottles is aimed
as cracking down on the break-ins and crimes across the city at various liquor
stores, clothing outlets, cell phone retailers, and smoke shops. At the end of
June, MPD announced 15 people had been arrested.
The D.A. said those suspects
were indicted, and these most recent charges bring the total number of suspects
facing prosecution to 27.
Mulroy said 18 remain in custody, and three of those charged have not been
arrested and now have outstanding warrants. “We are taking these smash and grab
jobs seriously,” said Mulroy during Tuesday’s news conference. “We are going to
vigorously prosecute them. The message should be clear. If you commit these
crimes, you will be prosecuted and you will go to prison." “One of the things
that I like to say about organized retail crime, it is an absolute epidemic,”
said Jonathan McGraw
with the Tennessee Organized Retail Crime Alliance.
“It is on an epidemic level. It is impacting billions and billions of dollars
that are causing just massive losses to retailers."
localmemphis.com
Mobile, AL: Grocery cashier charged with Organized Retail Theft
A
grocery store cashier is being charged under Alabama's new retail theft law that
went into effect September 1st. It seeks to deter the crime that cost Alabama
retailers $1.2 billion last year, according to data from Capitol One. At the
Navco Road Piggly Wiggly, Mobile Police say cashiers were putting on a show for
the surveillance cameras by pretending to scan items but not pay for them. "Two
cashiers sliding for each other," said owner Kamal Constantine. "That means not
charging on the register." Store management spotted what was happening and
detained 30-year-old Stephanie Hawthorne, who is now charged with organized
retail theft. Police say the other unidentified cashier ran away. "It is a big
problem," said Nancy Dennis, Alabama Retail Association Public Relations
Director. Dennis says Alabama's new Retail Theft Crime Prevention Act cracks
down on the problem. The new law allows retailers to sign warrants without
leaving their store and gives thieves real jail time.
mynbc15.com
Salt Lake City, UT: Anti-Retail Theft ‘Operation Holiday Steals’ Leads to 28
Arrests
This week, the Utah Attorney General’s CASE Strike Force concluded a multi-day
retail theft blitz that resulted in 28 arrests and $12,000 recovered stolen
property. The sweeping anti-theft sting included assistance from Cottonwood
Heights Police, Salt Lake City Police, Taylorsville Police within their
respective jurisdictions. In addition, Sandy Police, Park City Police, South
Salt Lake Police, Adult Probation and Parole, State Fire Marshall, Immigration
and Customs Enforcement, and U.S. Postal Inspectors assisted with personnel and
equipment. These operations focused on individuals and groups stealing
from nine participating
retailers including Home Depot, Nordstrom, Target, Ross, T.J.Maxx, Sierra,
HomeGoods, Old Navy, and Kohl’s. This was in an effort to combat retail theft
during the holiday shopping season.
attorneygeneral.utah.gov
Saratoga Springs, NY: Thieves steal $100,000 of merchandise from local boutique
A Saratoga Boutique was broken into and ransacked by two thieves early Tuesday
morning. Surveillance footage shows two people smash through the door of Lola
Saratoga on Broadway. Police were called to the store around 5am. It's estimated
that over $100,000 worth of designer handbags were stolen during robbery. Lola
owner Megan Druckman tells NewsChannel 13 she believes the thieves had
meticulously cased the boutique. Druckman fought back tears as she talked about
how hard she worked growing the business from nothing to a very popular boutique
over the last ten years.
b95.com
Clearfield County, PA: Update: Woman Involved in Theft Ring Targeting Walmart
Stores Pleads Guilty
An Altoona woman involved with
a theft ring targeting Walmart
stores and removing over $25,000 in merchandise,
pleaded guilty to felony conspiracy charges Monday in Clearfield County. Police
say Tammi Marie Koch, 38, was arrested after she returned to the Clearfield
Walmart on Dec. 5, 2022. According to the affidavit of probable cause, she was
part of a larger investigation into thefts at several Walmart stores, both in
and out of Pennsylvania. Koch was identified as the “main female involved.” Her
tattoos helped make that connection because she had been arrested in Keyser, W.
Va., for grand larceny at its Walmart. A Walmart employee on a task force told
police Koch and a man later identified as John Setser, 32 also of Altoona,
“pushed an entire cart full of merchandise, worth $1,664.49 past all points of
sale” and made no effort to pay on Sept. 23, 2022. The two others involved in a
November theft are Bridget Rezac, 48, and Travis Scott Chichy, 44, both of
Altoona. During the second theft, video reveals that Koch and a man, separate
after they enter the store with each filling up a cart before Koch leaves
without paying again. She reportedly took items worth $2,196.58 at that time.
In her interview with
investigators, Koch admitted that the thefts occurred at various places but was
shocked at the total dollar amount taken. She explained the items were sold
online but “people do not pay that much for the items.”
Koch stated that she “likes to help people and gives friends and family money.”
On Monday, Koch was sentenced by President Judge Fredric J. Ammerman
to 12 months to three years in
state prison for felony counts of conspiracy/retail theft and receiving stolen
property. This will run consecutive to a state prison sentence of six months to
24 months she received in Clarion County for misdemeanor retail theft on Nov.
15.
gantnews.com
Santa Rosa, CA: Police Arrest Theft Ring Suspects and Recover $10,000 of
Merchandise
A
theft crew in Santa Rosa faced heat from the police as they were nabbed in
connection with a high-value heist of designer jackets valued at around $10,000.
The Santa Rosa Police Department reported events that led to multiple arrests.
The frosty caper began yesterday when two men allegedly orchestrated a retail
theft, snatching armfuls of pricey outerwear from a store in the 2400 block of
Magowan Drive. After their grab-and-dash, they quickly got in a waiting vehicle
driven by a female accomplice. A vigilant witness noted the vehicle's license
plate, initiating a rapid police investigation.
hoodline.com
|
|
|
|
|
|
|
|
Shootings & Deaths
Augusta, GA: Man killed at Smart Grocery in Augusta, same location as 2022
murder
Richmond County authorities are investigating a Monday night shooting death at
Smart Grocery on Wrightsboro Road. Deputies responded to gunfire at 8:50 p.m.
Monday and found the victim dead from at least one gunshot, authorities said.
Jeremiah Griffin, 32, of the 300 block of Fox Trace, Augusta, was pronounced
dead at 9:30 p.m. after the coroner’s office arrived. Authorities have
identified the shooter as 16-year-old Sanqwon Berry, but he has not been
captured. A second suspect, 21-year-old Tashanna McDaniel, has been charged with
murder for driving the shooter to the store, where he got into a verbal argument
with Griffin before shooting him. McDaniel allegedly did not report the shooting
after driving away from the store without Berry. Once captured, Barry is facing
charges of murder and weapon possession. He will be charged as an adult,
authorities said.
theaugustapress.com
Gary, IN: 1 man dead after shootout inside Indiana grocery store
A man was killed during a shootout inside a grocery in Gary, Indiana Monday
night. Police responded to the Super Save around 7:30 p.m. and found the man
dead. Witnesses told officers that two men started shooting at each other inside
the store.
cbsnews.com
Pembroke Pines, FL: Teen suspect in custody, store clerk shot multiple times
during Pembroke Pines attempted robbery
Police
in Pembroke Pines are investigating a shooting. It happened Tuesday at a
convenience store off University Drive near Sheridan Street.
Police said a store clerk was
shot multiple times during an attempted robbery. A teenaged suspect was
taken into custody and is now facing a charge of attempted homicide. Police said
the underage suspect was found with a gun.
The victim is expected to make
a full recovery, authorities said.
local10.com
Lexington, KY: One arrested after shooting at Lexington convenience store
Lexington Police are investigating a shooting that occurred around 7:30pm. Upon
arrival, police found a victim with a gunshot wound in life threatening
condition. A suspect was taken into custody at the scene.
wbrc.com
New York, NY: Owner shot during robbery inside Queens jewelry store
The
59-year-old owner of a jewelry shop in Queens was shot during a robbery inside
the store Tuesday night, according to police.
Robberies,
Incidents & Thefts
New Mexico: Shoplifters in Santa Fe facing more serious consequences after
changes to law
Under a new state law, charges of felony shoplifting recently have begun showing
up in Santa Fe County courts. As the Christmas holiday approaches, and with it
an increased potential for shoplifting, it remains to be seen whether several
pending cases before the court could bring the sort of harsher penalties — and
crime deterrence — the law promised. Some cases have also been filed for another
new charge called “aggravated shoplifting.” Both criminal charges were created
in legislation approved overwhelmingly by state legislators earlier this year
that provided for more severe shoplifting charges. The law allowed prosecutors
to consider the combined value of items stolen from a retailer over the course
of a year in order to file a felony shoplifting charge. According to the bill,
if the aggregate value of stolen goods adds up to more than $500, the
shoplifting can be charged as a felony, which was signed into law by the
governor in April. The law also created a new second-degree felony charge called
“organized retail crime” that can be applied to two or more people accused of
conspiring to shoplift a combined $2,500 or more over a span of one year or
less.
santafenewmexican.com
Parker, CO: Defense in Kohl's theft case argues for lesser charge because items
were on sale
A jury has convicted two men of felony theft for stealing several items from a
Kohl’s store in Parker. This in itself wouldn't be headline news -- if not for
their legal defense. Michael Green and Byron Bolden were sentenced after a
three-day trial in early December. Green will serve 15 months in prison, and
Bolden was sentenced to 90 days in jail with credit for time served, as a
condition of 18 months of probation.
The pair were dubbed the
“KitchenAid Mixer Crew,” because the pricey kitchen appliance was
included in the theft, along with brand-name shoes and clothing. Investigators
identified the two through surveillance images.
Prosecutors said the items
stolen totaled $2,094. That's important because the cutoff line between a
misdemeanor theft and a felony theft in Colorado is $2,000, according to the
prosecutor’s office. “The legal argument by the defense was that these
two individuals basically stole merchandise that was on sale,
and if you took the sale
price, it would fall below the $2,000 threshold required for a Class 6 felony
conviction,” said Eric Ross, spokesperson for the 18th Judicial District
Attorney's Office. “At the end of the day, we [prosecutors] argued that it
didn’t really matter if the items were on sale or were discounted – those
discounts and sales prices should apply to paying customers only, not thieves,”
he said. The DA’s office said the value that matters in court is the retail
price, not a sale or coupon or other discount.
The jury agreed with the
prosecutor’s argument and convicted both men of a Class 6 felony.
Investigators believe the pair are also connected to two other local Kohl’s
thefts.
9news.com
Montgomery County, MD: Police Drone Tracks Shoplifter, Leads to Arrest; Tracks
Two Suspects Who Were Breaking Into Cars, Leading to Their Arrest
The
Montgomery County Police Department recently launched its Drone as First
Responder (DFR) Pilot Program to provide air support to 911 or police generated
calls for service in a safe, responsible, and transparent manner. The program
has already made a difference, according to two occurrences shared by County
Executive Marc Elrich. According to Elrich, “A 911 call came from a retail store
along Georgia Avenue in Silver Spring that has experienced more than a dozen
recent shoplifting robberies. The drone was able to track a man leaving the
store and boarding a bus. With that information, police were able to stop the
bus and make an arrest. That investigation could close several shoplifting cases
and help bring relief to store employees and business owners.” The second
occurrence was when “a call for help that came from police detectives along
Eastern Avenue and Kennett Street in Silver Spring who witnessed cars being
broken into. They lost sight of the suspects around East-West Highway, but a
drone was able to arrive within 30 seconds and use infrared technology to track
their body heat. Two men were arrested and both had loaded weapons.“
instagram.com
Hong Kong Police arrest 2 suspects behind $5 million luxury watch robbery in
Tsim Sha Tsui shopping district
Morris County, NJ: Gun shop got ripped off in burglary. Now N.J. is suing
‘reckless’ owner
Oklahoma City, OK: 2 Arrested in connection to string of Metro C-Store Armed
Robberies
Colorado Springs, CO: Armed Robbery suspect arrested hiding in restaurant
freezer
Rock Hill, SC: Burglars cut hole in wall of Nail Salon to get to Jewelry store
next door
Renton, WA: Police conducting shoplifting stings as part of Operation Holiday
Watch
Hollywood, FL: Police officers take dozens of children on holiday shopping spree
Omaha, NE: Bellevue Police, Fire help 130 kids go on shopping spree at Walmart
|
|
•
C-Store – Pembroke
Pines, FL – Armed Robbery / Clerk shot
•
C-Store – Lexington,
KY – Armed Robbery / Clerk shot
•
C-Store – Odessa, TX –
Armed Robbery
•
C-Store – Moncks
Corner, SC – Armed Robbery
•
C-Store – Greenville,
NC – Armed Robbery
•
Cellphone – Memphis,
TN – Armed Robbery
•
Clothing – Chicago ,IL
– Burglary
•
Clothing - Santa Rosa,
CA - Robbery
•
Clothing - Saratoga
Springs, NY – Robbery
•
Clothing – Midland, TX
– Robbery
•
Electronics – Colorado
Springs, CO – Armed Robbery
•
Electronics –
Chicago,IL – Burglary
•
Furniture – Tucson, AZ
– Burglary
•
Gas Station –
Thomaston, CT – Robbery
•
Guns – Vinton, VA –
Burglary
•
Hardware – Los
Angeles, CA – Robbery
•
Hardware –
Chesterfield County, VA – Armed Robbery
•
Jewelry – Chicago, IL
– Armed Robbery
•
Jewelry - New York, NY
– Armed Robbery / Clerk shot
•
Jewelry – Rock Hill,
SC – Burglary
• Jewelry – Norridge,
IL – Robbery
• Jewelry – Charlotte,
NC – Robbery
• Jewelry - Valley
Stream, NY - Robbery
•
Restaurant – Evanston,
IL – Robbery
•
Walmart – Odessa, TX –
Robbery
•
Walmart – Lockport, NY
– Robbery
Daily Totals:
• 21 robberies
• 5 burglaries
• 3 shootings
• 0 killed |
Click to enlarge map
|
|
|
|
|
None to report.
|
Submit Your New Hires/Promotions or New
Position
See all the Industry Movement |
|
|
|
Feature Your Job Here For 30 Days -
70% Aren't On The Boards
Post your job listing |
|
Featured Job Spotlights
An Industry Obligation - Staffing
'Best in Class' Teams
Every one has a role to play in
building an industry.
Filled your job? Any good candidates left over?
Help Your
Colleagues - Your Industry - Build
a 'Best in Class' Community
Refer the Best & Build the Best
Quality - Diversity - Industry Obligation
Loss Prevention Manager (House of Sport)
Boston, MA - posted
October 10
As a Loss Prevention Manager, you will support the Store Leadership team in
achieving company objectives by managing all Loss Prevention programs and
policies within the store. This key role will have the tremendous responsibility
of keeping our associates, customers and our store safe...
District Asset Protection Partner
Tucson and Chandler/Phoenix
Area - posted
September 27
The Asset Protection (AP) Partner is a strong communicator, advisor,
investigator, and compliance partner. This role is responsible for asset
protection program execution at all levels and implementing methods to prevent,
and control losses, in support of protecting company assets. This role
collaborates with store teams, Human Resources, Supply Chain, and District
Management...
Asset Protection Specialist
Newburgh, NY - posted
September 25
The Asset Protection Specialist role at Ocean State Job Lot is responsible for
protecting company assets and monitoring store activities to reduce property or
financial losses. This role partners closely with store leadership and the Human
Resources team, when applicable, to investigate known or suspected internal
theft, external theft, and vendor fraud...
Security Director
Chicago, IL - posted
September 7
Reporting to the VP of Corporate Security, the Director of Corporate Security is
a professional security practitioner that acts as an advisor/consultant to the
assigned Property Management Group. Responsibilities include monitoring security
vendors' performance, evaluating for contract compliance, and serving as a
program quality control manager...
District Asset Protection Manager
Washington, DC - posted
August 31
The MidAtlantic Division has an opening for a District Asset Protection Manager
in Northern Virginia. This person will support Fairfax, Arlington, and Loudoun
counties. This is a salary role with up to 70% travel within the assigned
district. District Asset Protection Manager will provide positive/proactive
leadership, and instruction in the area of Security/Asset Protection...
Occupational Health & Safety Manager
Mount Horeb, WI - posted
July 27
This role is responsible for examining the workplace for environmental or
physical factors that could affect employee or guest health, safety, comfort,
and performance. This role is also responsible for reducing the frequency and
severity of accidents. To be successful in the role, you will need to work
closely with management, employees, and relevant regulatory bodies...
Region Asset Protection Manager
Jacksonville, FL - posted
October 24
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups' response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
Regional AP Mgr - South FL Market - Bilingual required
Miami, FL - posted
August 8
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups' response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
|
|
Featured Jobs
To apply to any of today's Featured Jobs,
Click Here
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
|
While progress is a slow process comprised of small intentional steps it
requires a deep focus and an unwavering commitment towards always accomplishing
the basics and integrating the change or evolution methodically. While your eyes
remain locked on your end result one must always look inward and be able to see
or realize the miss-steps or the mistakes along the way or else you'll never
reach the goal. Without the ability or willingness to admit self-failure
progress will always be elusive. For it is through failure that we learn how to
win and both play their equal parts in progress.
Just a Thought, Gus
|
Post Your Tip or Advice!
(content subject to approval) |
|
|
See More Events |
Recruiting? Get your job e-mailed to
everyone... everyday Post on our
Featured Jobs Board! |
|
Not getting the Daily?
Is it ending up in
your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender
list, and/or company whitelist to ensure you receive our newsletter.
Want to know how?
Read Here
|
|
36615 Vine Street, Suite 103 Willoughby, OH 44094
440.942.0671 copyright 2009-2019 all rights reserved globally |