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12/11/20

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Raley's Asset Protection Team Updates

Matt Hilbrink named Sr. Director of Enterprise Risk Management & Asset Protection for Raley’s Family of Fine Stores
In this role, Matt will oversee Employee Health and Safety, Food Safety and Quality Assurance (Retail/Manufacturing), Risk Management, Business Continuity, as well as continue to lead the Asset Protection functions at Raley’s. Matt joined Raley’s in 2016 with a previous career background spanning Retail Pharmacy Operations, Asset Protection, and Financial Services. Prior to Raley’s, Matt held positions within CVS Health, Longs Drug Stores, and E*TRADE Financial.  He holds a Bachelor of Arts degree from the University of California, Davis and Master of Science from Sacramento State University.

Ajla Gabela promoted to Manager of Asset Protection for Raley’s Family of Fine Stores
In her new role, Ajla will lead the District Asset Protection Field Teams in addition to the POS Fraud Investigation and Pharmacy Diversion Analytics group. Ajla immigrated to the United States with her family from Croatia in the 1990’s and began working for Raley’s in 2009. She quickly progressed through various operations management positions within Stores. In addition to working full time, she completed her Bachelor’s Degree in Criminal Justice from California State University Sacramento, and joined the Asset Protection Department in 2018. Congratulations, Ajla!

3xLOGIC Announces Multiple Key Senior Appointments to Support Continued Strong
Growth and Market Expansion

3xLOGIC, Inc., a leading provider of integrated, intelligent security solutions, today announced new staff appointments as the company continues to expand despite a year filled with many challenges. These staff appointments are in North America, but growth continues apace in all markets with the company recently announcing the launch of the VIGIL video line of solutions throughout EMEA. Read more here

See All the Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

Target AP Practices Go Viral in TikTok Video about Felony Thresholds

Target employees claim the chain will wait to arrest shoplifters until thieves steal enough to get felony charges.

Experts say it's part of a larger trend to mitigate theft across retail.

A Las Vegas Target's approach to shoplifting has caused one former employee to speak out. Isaiah Arellano, a former Target employee who worked at a North Dakota store in 2016 and transferred to a Las Vegas location in 2018, recently received attention on TikTok for his widely shared video on how he says Target addresses its shoplifters.

"They will continue letting you steal; all the while they're documenting the value amount of every single item that you are stealing," Arellano says in the video. "They will wait until it reaches or exceeds the amount that makes it grand theft larceny, which is an actual felony."

The parameters that classify the degree of a theft charge vary across states. For example, in Nevada the stolen property must exceed $1,200 in value for the charge to go from a misdemeanor to a felony. In general, to be charged with grand theft or larceny, a person must be suspected of stealing more than what would constitute a charge of petty theft, a more minor theft charge with less-serious repercussions.

Arellano's video was a response to another TikTok video from the influencer Dessy Joseph. In her video, Joseph said Target had a policy of monitoring repeat shoplifters and waiting for them to accumulate a higher value of stolen merchandise before taking action against them. In Arellano's video, he said, "She is 100% telling the truth." His TikTok video has racked up more than 8 million views since it was posted on November 27. Arellano has over 28,000 followers.

In a statement to Business Insider, a Target spokesperson said the company did not "bundle" charges until they reached a felony-level and would not provide details about the company's procedures for handling theft.

But six other former and current Target employees Business Insider spoke with from across Minnesota, Michigan, Virginia, New York, and California, said the claims in the video were based on store policies.

Target headquarters monitors crime | Maintaining a relationship with police | Tracking employees | 'Let them build their own case up' | businessinsider.com

Shoplifting Spikes In U.S. Amid Increasing Desperation As Pandemic Drags On

With sustained unemployment and food scarcity reaching historically high levels in the United States due to the coronavirus pandemic that has ravaged the country, a growing number of increasingly desperate Americans have resorted to shoplifting to make ends meet.

Key Facts:

● Roughly 1 in 8 American adults (more than 25 million) reported they sometimes or often didn’t have enough food to eat in the past week, according to a U.S. Census Bureau survey in late October and early November.

● The Washington Post reports that shoplifting is significantly elevated in areas with high joblessness.

● “There is a well-known historical correlation between unemployment and theft,” said Fabien Tiburce, chief executive of Compliant IA, which provides loss prevention software to retailers.

● In Philadelphia, retail theft reports increased by approximately 60% in March and remained at inflated levels through at least July, according to police data.

● A new study by Business.org shows that 40% of small-business owners say shoplifting has increased since the beginning of the pandemic.

● During the first eight months of the pandemic, there was a 222% spike in burglaries and a 10% rise in robberies inside New York City’s bodegas and corner stores, according to police department data obtained by the New York Times.

Tangent: Last week, Officer Nicholas King of the Auburn Police Department in Washington State was dispatched to a local Walmart for a shoplifting call. Upon arrival, he was informed that a mother was being held in the store’s security office for stealing warm clothes and food for her five children. King, a military veteran, decided to pay for the items instead of writing the mom a ticket, saying he believed the situation required “compassion, not enforcement.” forbes.com

Washington Post's Big Idea PODCAST:
Two women explain why they turned to shoplifting amid the pandemic

Detex Corporation Helps Provide Food Security During The Pandemic

New Braunfels, Texas - Many families across America are struggling to cope with the impacts of the COVID-19 pandemic. During this critical time, Detex Corporation has been supported by distributors across the U.S. and Canada who continue to stock and supply products for our customers. To show our appreciation, Detex Corporation has decided to make donations to support food banks located in the communities where the distributors are located.

As businesses have closed and jobs have been lost during the pandemic, a critical need for food and services has arisen across the country. These donations are intended to help community food banks remain open and able to feed seniors, children, families and the homeless population.

For more than a century, Detex has earned the trust of architects and owners who rely on Detex products for the safety and security of people and property. A USA company, Detex designs, manufactures, markets and ships products around the world from New Braunfels, Texas. Detex is known internationally for life safety and security door hardware, loss prevention and architectural hardware, integrated door security systems and guard tour verification. detex.com

COVID Update

US: Over 16M Cases - 300K Dead - 9.3M Recovered
Worldwide: Over 71M Cases - 1.5M Dead - 49.3M Recovered

Private Industry Security Guard Deaths: 225
Law Enforcement Officer Deaths: 163
*Red indicates change in total deaths

CDC director: US daily COVID-19 deaths likely to exceed 9/11 toll for 60 days
Centers for Disease Control and Prevention (CDC) Director Robert Redfield issued a stark warning about the worsening death toll from the coronavirus on Thursday, saying that in a coming brutal stretch of time the country is likely to see more deaths from the virus each day than from the Sept. 11 attacks or Pearl Harbor.

“We are in the timeframe now that probably for the next 60 to 90 days we're going to have more deaths per day than we had at 9/11 or we had at Pearl Harbor,” Redfield said during an event hosted by the Council on Foreign Relations.

While there is hope down the line from a coming vaccine, the first of which, from Pfizer, is likely to be authorized within days, vaccines will not be widely available for months, likely sometime in the spring. That means there is still a brutal stretch ahead. thehill.com

First U.S. Vaccinations Could Begin Next Week
F.D.A. Advisory Panel Gives Green Light to Pfizer Vaccine
Pfizer’s Covid-19 vaccine passed a critical milestone on Thursday when a panel of experts formally recommended that the Food and Drug Administration authorize the vaccine. The agency is likely to do so within days, giving health care workers and nursing home residents first priority to begin receiving the first shots early next week.

The initial shipment of 6.4 million doses will leave warehouses within 24 hours of being cleared by the F.D.A., according to federal officials. About half of those doses will be sent across the country, and the other half will be reserved for the initial recipients to receive their second dose about three weeks later.

The arrival of the first vaccines is the beginning of a complex, monthslong distribution plan coordinated by federal and local health authorities, as well as large hospitals and pharmacy chains, that if successful, will help return a grieving and economically depressed country back to some semblance of normal, maybe by summer. nytimes.com

How far are you from where a Covid vaccine is expected to be administered?

As many as 4 out of 5 Americans live within 5 miles of a pharmacy that the federal government has named part of the federal vaccine allocation.

As plans are made for inoculating the country against Covid-19, a central question to the endeavor is where will a person go to get vaccinated? The Department of Health and Human Services gave a preliminary answer to that question, publishing a list of pharmacies and pharmacy chains that are expected to administer the vaccine. While local jurisdictions may make their own plans, this list represents 40,000 pharmacy locations, more than half the number of pharmacies in the country, according to an NBC News analysis of pharmacy data..

This analysis compared pharmacy locations for the places on the federal list to the population of the country. From that, the analysis provided an estimate of how close Americans live to the nearest pharmacy. According to the analysis, 99 percent live within 50 miles, 98 percent within 25 miles, 80 percent within 5 miles and 34 percent live within a mile of the nearest pharmacy.

See a map of how many people live within 5 miles of the nearest pharmacy below. nbcnews.com

Retail Will Play Major Role in Vaccine Distribution
Pharmacies Add Freezers, Train Staff to Handle Covid-19 Vaccination Drive
Neighborhood grocery stores are aiming to become major providers of Covid-19 vaccinations. Supermarkets are rushing to secure freezers, thermometers and other medical gear for administering shots. They are also training staff and establishing online services for scheduling appointments. With a vaccine approval nearing, it isn’t yet known how federal and state authorities will distribute shots to the public, and grocers say they are unsure how many customers will seek immunization when it becomes available.

The U.S. Department of Health and Human Services has signed on dozens of grocery and pharmacy chains to provide Covid-19 vaccines once the inoculations are approved by the Food and Drug Administration. Among the retailers are Kroger Co. , Albertsons Cos. and CVS Health Corp. These businesses are part of “Operation Warp Speed,” which also includes drugmakers, medical distributors and federal agencies.

Grocers have emerged as providers of Covid-19 testing for employees and consumers during the pandemic. Many supermarkets have offered customers flu shots for years, but vaccine distribution will require more coordination with state and federal agencies. wsj.com

Walmart looks to play role in COVID-19 vaccine rollout
Walmart is prepping its 5,000-plus pharmacies to receive doses of the COVID-19 vaccine once it is released in the U.S, according to a company post from the retailer's chief medical officer, Tom Van Gilder. The company is currently making agreements with states to "be able to support vaccinations where needed," Gilder said. Walmart is working to make sure its pharmacies are fully stocked with freezers and dry ice, which are needed to store the vaccine. The retailer is also implementing processes to inform customers when to come in for their first and second doses. retaildive.com

Vaccine Will Get Shipping Priority Over E-Commerce
Santa takes a back seat to COVID vaccine, UPS, FedEx officials say
United Parcel Service and FedEx Corp plan to deliver millions of doses of COVID-19 vaccines before holiday gifts - giving them VIP handling that includes GPS tracking, special labels and first-loaded status on planes and trucks.

Vaccine distribution could start just as the U.S. holiday shipping peak hits record-pandemic fueled e-commerce volumes. Some experts are already warning that the number of packages tendered for delivery could be 5% greater than the capacity carriers have to handle them - resulting is as many as 700 million gifts not arriving on time. UPS and FedEx executives said they are giving vaccines top priority and have reserved capacity for them. reuters.com

Yes, your boss can fire you if you refuse to get a Covid vaccine
As difficult as the research, development and distribution stages have been, some experts argue the hardest part of fighting the virus is actually what comes next: convincing the U.S. population to take the vaccine.

Roughly four in ten Americans say they would “definitely” or “probably” not get a vaccine, according to a recent survey by the Pew Research Center. While this is higher than it was two months ago, to achieve herd immunity, experts say that about 70% of the population needs to be vaccinated or have natural antibodies. Employers, however, may not be taking “no” for an answer.

"A couple of my corporate clients are leaning toward making the Covid vaccine mandatory,” said Rogge Dunn, a Dallas labor and employment attorney.

Mandating the vaccine in the workplace

One of Dunn’s clients in the restaurant sector thinks a compulsory inoculation requirement could be a game changer for business. “They think it gives them a competitive advantage,” explained Dunn. “They could say to their customers, ‘Hey, our restaurant is safe. All of our employees have been vaccinated.’”

It may be, in part, a PR tactic, but Dunn said it is totally within an employer’s rights to implement this kind of requirement. “Under the law, an employer can force an employee to get vaccinated, and if they don’t take it, fire them,” said Dunn.

Dorit Reiss, a professor at the University of California Hastings College of Law, said that private businesses have pretty extensive rights. “Requiring a vaccine is a health and safety work rule, and employers can do that,” said Reiss.

There are, however, a few notable exceptions to this kind of blanket requirement - including if a work force is unionized and requires collective bargaining, or if workers don't want to be vaccinated for eligible medical reasons or “sincerely held” religious beliefs. cnbc.com

Vaccine Carrots or Sticks?
U.S. businesses grapple with getting employees inoculated
U.S. workers could soon face choices such as free COVID-19 shots and a cash bonus if all get immunized, or those unwilling to be vaccinated get reassigned or even lose their jobs.

Those options are being studied by businesses hoping to bring at-home employees back without triggering a backlash or violating federal and state employment law. Companies are consulting with lawyers, health care experts and polling their workers to gauge when to offer carrots and when to use a stick. reuters.com

Supermarket pharmacists among priority COVID-19 vaccine recipients

Industries vie to get put on COVID-19 vaccine priority list

Global supply chain tested as COVID-19 vaccines roll out

Cyber Attackers Threaten COVID-19 Vaccine Distribution Chain

Allergy warning for Pfizer/BioNTech vaccine after UK health workers with allergy history suffer reaction

States Announce New COVID-19 Restrictions:

● Pennsylvania halts indoor dining, closes gyms and restricts retail to 50% capacity

● Virginia to institute nightly curfew, new gathering limits, mask rules

● Massachusetts Issues New Business and Gathering Restrictions Effective December 13; Capacity limited to 40%

● Delaware: Bar curfew, retail restrictions in latest emergency order; Most retail stores and restaurants limited to 30% capacity

● North Dakota extends mask mandate, business restrictions

● Oklahoma Gov. announces new limit on public gatherings

● Washington state's COVID-19 restrictions on indoor dining and gyms extended to Jan. 4

LPF Announces October & November LPC and LPQ Professionals
The Loss Prevention Foundation would like to recognize and congratulate the following individuals who successfully completed all of the requirements set forth by the board of directors to be LPQualified (LPQ) and/or LPCertified (LPC). View Full List Here

317 Unlicensed Security Guards Arrested So Far This Year
Businesses using persons as unlicensed and untrained security guards has always been a problem nationwide but in recent years, that trend has continued to rise with no end in sight.

On Sunday night, the sheriff’s department in New York City arrested three more persons employed as security guards and charged them for not complying with state requirements for licensure. This brings the total number of people arrested for working in the security field without a license to 317 this year.

Private Officer spoke with regulatory agencies in California, New York, and Virginia and all agree that more needs to be done. Some say a lack of personnel to conduct frequent inspections, budget cuts and a misunderstanding of who needs to be licensed are part of the continued increase in violations.

Nightclubs, illegal gaming rooms, strip clubs and retail establishments are often found to have unlicensed security personnel on duty. privateofficer.com

Winning the Fight Against Counterfeiters in the COVID-19 Era
With stay-at-home restrictions easing across the country, what does the future landscape of retail look like? What do consumers face when ordering products online? We do know with the global pandemic that e-commerce has skyrocketed. Unfortunately, with the shift to e-commerce, we've also seen massive amounts of counterfeit products as well as products that were diverted being sold. This activity not only diminishes profits in an already difficult retail environment, but makes reinvesting in companies nearly impossible.

A study commissioned by the International Chamber of Commerce's (ICC) Business Action to Stop Counterfeiting and Piracy (BASCAP) and the International Trademark Association estimates that the total global economic value of counterfeiting and piracy could reach $2.3 trillion by 2022. More than 25 percent of consumers have unwillingly purchased counterfeit goods online.

Re-Establishing Trust With Consumers | Tracking and Tracing Products With Serialization | Intelligent Next-Generation Labeling | mytotalretail.com

Record Closures & Bankruptcies
11,000 closed stores and 40 retailer bankruptcies in 2020
CoStar Group, one of the top collectors of retail real estate data, says that the 40 major retailers that filed for Chapter 11 protection and the 11,157 stores that closed this year both set new annual records.

The 149 million sq. ft. of GLA represented by the closures falls just short of the 155 million sq. ft. mark set in 2018 when scores of department stores shuttered, but the year isn’t over yet.

“E-commerce was already growing, but it grew so much faster during the pandemic that stores were not so quick to adapt to the times. Retailers that hadn’t created omnichannel strategies are enduring significant pain,” said CoStar consultant Robin Trantham. chainstoreage.com

Midtown NYC Is Reeling. Should Its Offices Become Apartments?
The pandemic is pummeling New York City’s commercial real estate industry, one of its main economic engines, threatening the future of the nation’s largest business districts as well as the city’s finances. The damage caused by the emptying of office towers and the permanent closure of many stores is far more significant than many experts had predicted early in the crisis.

The powerful real estate industry is so concerned that the shifts in workplace culture caused by the outbreak will become long-lasting that it is promoting a striking proposal: to turn more than one million square feet of Manhattan office space into housing. nytimes.com

Nearly 40% of Americans plan to spend less this holiday season
Almost 40% of Americans plan to spend less on gifts this holiday season than they did last year, the largest such percentage since 2013, according to the CNBC All-America Economic Survey. Just 11% plan to spend more, as Americans continue to cope with surging Covid-19 cases and widespread unemployment. Of the 800 Americans surveyed, 29% said they plan to spend less due to lost wages or income, 19% cited the coronavirus and 17% cited the poor economy. cnbc.com

Christmas Decorations Are in Short Supply
Retailers underestimated demand for lights, ornaments, trees; Begging Target to sell the gnome on display

Airbnb holiday promotion allows New Yorkers to stay overnight at FAO Schwarz

Coalition of 37 CEOs says it will hire 1 million Black Americans over 10 years

Atlanta Police down 220 officers since start of year, 400 short of 'authorized strength'

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NuTech National Secures JD Group
(JD Sports)

NuTech NaTional Met the SUPERSIZED Security Standards of Retail Giant JD Sports

Maitland, FL - Publicly traded U.K.-based retailer JD Group (JD Sports) acquired Finish Line in June 2018 for $558 million and is now acquiring the Times Square location for its JD Flagship Store. This purchase will significantly enhance its presence and standing with brand partners and US Consumers. JD reportedly secured the lease on the 36,396-sq. ft. space for $7 million in 2019. The location opened on October 9, 2020. The company's Global fleet includes 2,420 stores.

JD Sports required a higher level of security standards than most retailers and met with NuTech National Security several times on site to go over security schedules, device placement, and customer partitions to ensure the store was overly secured. NuTech is currently monitoring all of their locations in North America and is pleased to have met the supersized requirements of the Retail Giant.

JD Sports
JD Sports is a British sports-fashion retail company based in Bury, Greater Manchester, England with shops throughout the United Kingdom, Europe, US, Asia and Australia. It is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index. It is a subsidiary of the Pentland Group.

Supplying the latest branded street-style and sports fashion goods for over 30 years, with 1000s of exclusive products. The largest sportswear market increasing JD Sports' importance to international brands, particularly Nike and Adidas.

NASDAQ-listed Finish Line is one of the largest retailers of premium multi-branded athletic footwear, apparel and accessories, trading 556 branded retail stores across 44 states, Puerto Rico and online.

NuTech National
NuTech National is the most established and largest force dedicated to retail loss prevention, working with the top Fortune 500 retail companies. NuTech National has had a long-standing relationship with U.S. government, protecting many agencies and defense-related operations, including the largest defense contractor Lockheed Martin.

NuTech National is constantly resetting the standard for retail by increasing technology and reducing cost. "We've thrived because we're always reinventing to align with the needs of our customers. As technology changes NuTech National is here to make your job as a Loss Prevention Director more effective while helping your company's' bottom line." - Greg Detardo, NuTech NaTional, Founder/CEO

Contact NuTech NaTional:
800-569-1600 sales@nutechnational.com BQualls@nutechnational.com

Top Brands' Cyber Assets At Risk
83% of top 30 US retailers have online vulnerabilities, posing security threats
Cyberpion released research today showing that most (83%) of the top U.S. retailers have connections to a vulnerable third-party asset, and nearly half of them (43%) have vulnerabilities that pose an immediate cybersecurity risk. In addition, the company found that nearly one-third (30%) of these retailers have an asset that either was, or is currently being abused, in an active hacking campaign, and nearly a quarter (23%) have a compromised asset that is under the control of hackers.

The findings were generated with Cyberpion, who performed a single-pass, external scan of the online ecosystems of the top 30 U.S. retailers based on 2020 sales according to the National Retail Federation, including Walmart, Amazon, Kroger, and Costco. The scan exposed thousands of total online connections (29,998), domains and sub-domains (2,054), cloud instances - virtual server instances from cloud networks - (1,203), and connected third party resources (1,131) within these retailers’ online ecosystems.

“This holiday season is a perfect storm for the retail industry given increased e-commerce activity due to Covid-19, and the heavy reliance of retailers on third party providers of tracking, behavior, analytics and advertising services,” said Cyberpion CRO Ran Nahmias. “These services often represent thousands of points of vulnerability, greatly enlarging retailers’ attack surfaces for hackers to capitalize on. The problem is that retailers aren’t aware that some of the biggest threats to their customers and businesses exist outside the traditional perimeter. Solutions like firewalls and antivirus software don’t detect these types of vulnerabilities.” securitymagazine.com

Researchers found 37,000 fake brand websites aiming to fool holiday shoppers
According to the RiskIQ 2020 Black Friday E-commerce Blacklist Threat Report, cyber criminals set up these websites to leverage leading online retailers’ names and consumers’ poor security habits to fool shoppers looking for holiday shopping deals.

Registering domains that infringe on well-known brands is a common tactic in phishing campaigns and has grown in popularity in recent years due to the opening of thousands of new generic top-level domains (gTLDs), the growth of free and cheap domain registration services, and attack techniques, like domain shadowing, according to the report.

In a query of 20 Fortune 100 companies’ branded terms, RiskIQ’s domain infringement detection revealed 37,000 probable domain infringement instances over two weeks. That’s 1,850 incidents per brand. itpro.co.uk

Mitigating fraud in the age of BOPIS: Where retailers can make a change
The world of retail has changed drastically over the past few months, and with that how retailers worked to ensure their customers were protected when making purchases online became an even higher priority.

Before the pandemic, buy online, pickup in store (BOPIS) became hugely popular to consumers who didn’t want to have to wait for items to be delivered, pay for shipping or for those that wanted to avoid shopping in store altogether. And, as COVID took over the world, retailers shifted their focus to ensure BOPIS was something they could capitalize on. In fact, data from Rakuten Intelligence found that for grocery orders, BOPIS saw an 82.8% growth surge.

However, as retailers adopted BOPIS, its rise flipped a switch and increased opportunities for fraudsters, enabling them to use stolen credit card information to make purchases online and then simply arrive at the store to pick up the item.

So what can retailers do to ensure their customers are staying safe? Here are a few things to consider:

● Retailers need to anticipate fraud schemes & put in extra measures for proof of identification in-store

● Utilize tokenization for online purchases so that fraudsters can’t get ahold of credit card numbers

● Ensure that online payment solutions meet the highest security standards while balancing customer experience securitymagazine.com

Phishers bypass Microsoft 365 security controls by spoofing Microsoft.com
A domain spoofing email phishing campaign that very convincingly impersonates Microsoft and successfully tricks legacy secure email gateways has recently been spotted by Ironscales. It also led them to discover that Microsoft servers are not currently enforcing the DMARC protocol. “This is especially perplexing when considering Microsoft frequently ranks as a top 5 most spoofed brand year after year,” said Lomy Ovadia, the company’s VP of research and development. helpnetsecurity.com

With the spike in online shopping comes a spike in consumer data.
What are retailers doing with it?

Amazon’s Halo health-tracking device called ‘most invasive’ tech

'Shipageddon': Our Delivery System Is Breaking
Surge in Shopping During Holidays & Pandemic is Causing Chaos
Sapna spoke with me about this “shipageddon,” and how the power of UPS and FedEx and our demand for free shipping are contributing to the strain.

What did you learn from speaking with stores and shipping companies about holiday online orders?

I was struck by retailers’ panic and frustration. One clothing and apparel retailer said it felt squeezed on two sides. UPS is charging an extra fee on its holiday deliveries — several dollars per package, which is often significant on clothes or shoes. The retailer is even removing some heavily discounted items from its website because with the shipping surcharge it figured it would lose money if someone bought only that item.

And UPS imposed a daily limit on the number of holiday season orders it will pick up. The retailer is worried it won’t be able to sell as much merchandise as people want to buy.

Are higher delivery costs a burden only for retailers, or do they filter down to higher prices for us?

Possibly both. This is happening because no matter what shipping costs, shoppers don’t expect to pay for it. That’s the influence of Amazon. But those expenses show up somewhere. It could mean higher product prices for you and me. It could mean lower profits for stores.

Every holiday season you see delivery trucks stuffed with packages. Is it really worse this year?

Definitely. A holiday season shipping surge always taxes shipping companies, but this year the surge started when the pandemic struck in March and hasn’t stopped, as one of our readers also pointed out. We as shoppers have seen the stresses in the delivery chain more than before. That’s a good thing.

Where are the choke points in the system?

One of my takeaways from this reporting is how powerful UPS and FedEx are, and growing more so. Those companies — more than the Postal Service — are the dominant delivery partners for most chain retailers. That makes it important to understand how they handle order demand, capacity, their work forces and their relationships with customers. nytimes.com

Package delay rate could be up to 2 times worse this holiday season: report

According to a new report from LateShipment.com, average package delay rates during this year's holiday season could range from 14% to 18%. That makes the package delay rate between 1.5 to 2 times worse than any past holiday season. Highly populated areas like New York, Los Angeles and Chicago could face delays between 25% and 30%, the report estimates.

During the COVID-19 pandemic period between April 1 and Oct. 31, UPS experienced the most significant package delays in New York (14.9%), Los Angeles (11.6%) and Chicago (7%). In the same timeframe, FedEx experienced the most package delays in Chicago (11.6%), New York (9.4%) and Houston (8.8%), according to the report.

Between April 1 and Oct. 31, UPS packages across the sports (12.3%), food (11.9%) and electronics (11%) retail categories faced the greatest delays. During the same period for FedEx, packages within the jewelry (14.4%), sports (13%) and apparel (11.3%) retail categories faced the highest rates of delays, the report said. retaildive.com

JP Morgan targets digital currency, payments for e-commerce platforms

This Sleeping Giant of e-Commerce is the Next Amazon

Mercer Island, WA: Armed Robber with a knife steal $23,500 of phone from Verizon
A suspect armed with a knife threatened an employee and robbed the Verizon Wireless store on Mercer Island of approximately $23,500 worth of new cellular devices on Dec. 9. The employee was not injured and called 911 after the suspect fled. Mercer Island police officers were dispatched to the armed robbery at approximately 7:30 p.m. . The suspect contacted the employee as he was exiting the store after closing and made him go back inside and open the safe. After grabbing the cellular devices, the suspect bolted from the scene. mi-reporter.com

Pittsburgh, PA: Man accused of bilking Lowe’s in $3,200 paint return scam
A 58-year-old Irwin man was arrested by State Police Thursday in connection with a month-long paint return scheme that bilked an area hardware store out of more than $3,200. Terry S. Good was charged by troopers with seven counts of receiving stolen property and one count of theft by deception in connection with the scam from October through November at the Lowe’s Home Improvement store in Hempfield Square Plaza.
Trooper Ryan Ilich alleges in court documents that Good would go to the store, load numerous gallons of paint on a cart and wheel it to the customer service desk. “Good would deceive the attendant by creating the impression that he had already purchased the paint. He would then exchange the paint for Lowe’s gift cards that were loaded with funds from the returns,” Ilich said in court documents. triblive.com

Bellevue, WA: Bellevue Police: 3 Arrested, Linked To 'Large Crime Operation'
Three people from Kent were arrested by Bellevue police this week, suspected in a "large crime operation" that included identity theft, printing counterfeit cash, car theft, burglary and stealing guns, officials said Thursday. In a news release, the police department said a car prowl report filed online sparked the investigation, eventually leading them to a Kent home full of stolen vehicles, guns, cash and other merchandise. A search warrant at their home netted four stolen vehicles, dozens of key fobs, printers used to make counterfeit money and IDs and two stolen guns, along with personal information from 50 victims, investigators said. The police department estimated detectives seized more than 60 bags of evidence from the Kent home. patch.com

Update: Jacksonville, FL: 2 charged in Pawn Shop robbery took 40 guns, $100K in cash and jewelry
Two men accused of holding up a Lakeshore pawn shop in November and stealing 40 guns and more than $100,000 in cash and jewelry are behind bars thanks to CrimeStoppers tips, Jacksonville Sheriff Mike Williams announced at a news conference Thursday. news4jax.com

Norwood, MA: Two men wanted for $1,300 Power Tool theft from The Home Depot

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Shootings & Deaths

Maplewood, MO: Robber shot by Boost Mobile employee was wearing ankle bracelet from previous holdup
A gunman who was shot by a clerk at a Maplewood cellphone store was wearing an ankle bracelet when police found him bleeding on the floor of the store’s break room, officials said Thursday. Malik Dorsey survived the shooting and was in surgery after being shot three times, Maplewood police Chief Steve Kruse said. The robbery happened about 6:15 p.m. Wednesday at Boost Mobile, 7222 Manchester Road. St. Louis County prosecutors charged Dorsey, 21, with robbery and armed criminal action. stltoday.com

York County, VA: 7-Eleven clerk shot, seriously injured in Armed Robbery
The 40-year-old victim, who lives in York County, was working at the store on George Washington Memorial Highway when two suspects walked in. One of the suspects was in possession of a handgun and demanded money from a clerk, the release stated. The victim was taken to a hospital and immediately taken into surgery. His condition remains unknown. wavy.com

New York Bodegas are hit by 60% rise in shootings and double the number of burglaries during the first 8 months of the pandemic

Robberies, Incidents & Thefts

Williamston, NY: Family Dollar Manager made up Knifepoint Robbery to steal $3,000
The manager of central New York Family Dollar store is in hot water after police say she made up a strong-arm robbery story, claiming she was held-up at knife point and robbed of $3,000 in the parking lot. However, police say when they responded to the scene and did a subsequent check of the woman's vehicle, they located the purportedly stolen money.. The store manager told police that while she was getting into her vehicle, an unknown man appeared with a knife and demanded cash. She said the man took the $3,000 in cash and ran off. But, Troopers say they located the three-grand inside her vehicle. wibx950.com

Bibb County, GA: Deputies investigate armed robbery of Dollar General, 3rd time in 3 weeks

CVS Health Completes Rollout of Time Delay Safes in All of Its Oklahoma Pharmacies

Counterfeit

$600K in Counterfeit Masks
El Paso, TX: ICE, CBP seize more than 100,000 counterfeit surgical masks intended for hospital workers
More than 100,000 counterfeit 3M N95 surgical masks destined to be used by hospital workers were seized Dec. 7 by U.S. Immigration and Customs Enforcement’s (ICE) Homeland Security Investigations (HSI) and U.S. Customs and Border Protection (CBP).

On Dec. 3, CBP officers at the Ysleta Cargo Facility initially intercepted the shipment of 100,080 3M N95 surgical masks with an MSRP of $600,480. The masks were in-transit at an El Paso bonded warehouse destined to a hospital on the East Coast. ICE HSI special agents determined the masks were counterfeit after working with the National Intellectual Property Rights Coordination Center and 3M Company. ice.gov

Arson/Fire

Minneapolis, MN: Three indicted on arson charges in fires at Target HQ during riot over false rumor
Three people were indicted Thursday in connection with fires set inside Target's world headquarters in downtown Minneapolis amid rioting over a false rumor that a Black man had been killed by police. Indicted on Thursday in U.S. District Court with conspiracy to commit arson are Shador T.C. Jackson, 24; Victor D. Edwards, 31, and Leroy L.P. Williams, 34.. According to the federal indictments and other court documents: Arson and looting erupted on the evening of Aug. 26, when Eddie Frank Sole Jr., 38, fatally shot himself on Nicollet Mall shortly after he was suspected of shooting and killing another man. Sole's suicide sparked a false rumor that police had killed him. Edwards, Jackson and Williams went to the Target headquarters on Nicollet, where dozens of others had gathered and started rioting. Jackson is accused of using a construction sign to break through a glass door on the building. The three then joined others and went inside, where Jackson intentionally set a fire on a counter in the mail-room and Edwards added a liquid accelerant. startribune.com

Michael Ong named Risk Manager for Amazon

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