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In Case You Missed It
November's
Moving Ups
20 New Senior
LP's - 11 Appointments - 9 Promotions
Abercrombie & Fitch promoted Seth Wood to
Senior Manager, Asset Protection, Intellectual Property Enforcement, Internet &
Americas
Bealls, Inc. named Nelson Badillo, CFI, LPC
Director of Field Loss Prevention
BMC Stock Holdings named Randy Johnson
Corporate Director of Loss Prevention
CVS Health promoted Victoria To-Dowd, CFI to
Senior Manager of Asset Protection
Dollar General named Michael Gray Division
Vice President
Dollar Tree Stores - Family Dollar named
Robert Oberosler Senior Vice President of Loss Prevention
Domino's named Corey Damron Safety Manager
The Green Solution named Michael Burch, CFI
Vice President of Risk Management & Asset Protection
HelloFresh named Craig Gage Director of
Safety & Security
Hermès promoted Kwame Acree, CFI to Director
of Loss Prevention
The Home Depot promoted Rob Pope to Senior
Manager Supply Chain Asset Protection
Jewelers Mutual named Larry Spicer VP of
Loss Prevention and Risk Management
L Brands promoted Larry Marioth to Senior
Manager - Capital Resources - Asset Protection
MaxSent named Brooke Smith Director of
Security
Macy's promoted Matthew Robinett CCSP to
Director of Operations - Supply Chain
Otter Co-op named Harjot Sahota, LPC
Director of Safety and Asset Protection
PetSmart promoted Meredith Plaxco, LPC to
Senior Director, Loss Prevention and Safety
Vallarta Supermarkets promoted Javier Leal
to Vice President of Asset Protection & Security
Vallarta Supermarkets promoted Richard
Gutierrez to Director of Asset Protection and Security
Williams-Sonoma, Inc. named Debbie Maples VP
Global Loss Prevention & Corporate Security |
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See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Macy's Annual Thanksgiving Day Parade: How an Old-School Tradition is
Meeting Modern-Day Security Threats
Macy's AP & Law Enforcement join forces to keep a
storied NYC tradition safe
for the 3.5 million people in attendance
The
annual Macy's Thanksgiving Day parade is a tradition that millions look forward
to each year, whether it's watching it in person or on their television screen -
this year will be no exception.
On Nov. 28, when the retail giant hosts its 93rd annual parade kicking off the
holiday season, more than
3.5 million people are expected to flood the streets of New York City
to get a glimpse of the event's 16 giant character balloons, 26 parade floats,
2,793 marching band members and 600 dancers featured along the 2.5 mile route.
While the parade has evolved into a star-studded, must-see holiday spectacle for
many people, it also poses a slew of security threats - especially during a time
when terrorism fears run high.
From an LP/AP perspective, Macy's Asset Protection team is on the front lines
before and during the event. They prepare access routes for
ticket holders, protect parade performers during rehearsals, and coordinate
crowd control as the event happens.
 Over 50 Macy AP executives team up with
the FBI's JTTF, FDNY's Hazmat
and Rescue units and thousands of New York's finest which include ESU/Counter
Terrorism units to ensure that the parade goes according to plan without
incident and that Santa arrives at Herald Square promptly at 12 noon.
For their part, the NYPD handles the event like a presidential
visit. As we
reported in the Daily in 2016, police in New York ordered 81 sand trucks to line the parade route
and block intersections during the parade. Preventative measures like this
are even more critical for the parade, especially after
2017's
truck attack in New York, which left eight people dead and
nearly a dozen injured.
 During the parade, thousands of law enforcement officers and police dogs
will be on hand to keep an eye on the route and sniff out any possible
chemical weapons.
This
all-hands-on-deck approach by law enforcement, security personnel, and LP/AP
teams is the culmination of six months of preparation time meant to ensure
that the parade goes as planned and those in attendance feel secure.
It is this
diligent, behind-the-scenes work that has allowed a storied New York
tradition to continue for nearly a century, giving millions of families a
chance to safely cheer on the start of the holiday season.
This an updated article that was originally published in the
Nov. 23, 2016 Daily.
NRF Podcast: Behind the scenes of Macy's Thanksgiving Day Parade
-
3.5 million spectators in New York
- 50 million broadcast viewers
- 8,000 participants
- 50,000 hours of labor from Macy's Parade Studio
Macy's
Thanksgiving Day Parade started back in 1924, but it's still bringing
Americans together for a shared cultural experience that delights both young and
old. Susan Tercero, executive producer of the parade, joins Retail Gets Real to
share how it all comes together and what it means to Macy's. The modern Macy’s
Thanksgiving Day Parade leverages new software and social media platforms to
streamline the planning process and create digital experiences that bring the
parade’s story to life for fans online.
Listen to the full podcast to learn how Macy’s employees started the first
parade, the origins of the iconic parade balloons we see today and how planning
the parade has evolved over the past 95 years.
nrf.com
The tragic data behind Black Friday deaths
Since 2006, 11 people have died and more than 100 have been injured in
Black Friday-related incidents. But what’s behind these numbers?
Every Black Friday, it seems there is at least one report of a shopper getting
injured or killed in some dystopian, chaotic scene at a shopping mall. But do
people actually die because of Black Friday chaos? What are the root causes of
reported violent incidents? And what drives this behavior? To find answers, we
analyzed every Black Friday-related death reported in the US between 2006 and
2018.
Deaths and injuries: How many, when, and where?
Our first stop was
Black Friday Death Count (BFDC), a site that scrapes Black Friday-related
deaths and injuries reported in news headlines around the world. (Note: there
are likely many incidents that go unreported each year, so this data is limited
in scope). We filtered out a small number of international incidents (3 in the
UK, 2 in Canada, and 1 each in South Africa and Ireland), then read through
press coverage to ensure each incident was at least tenuously related to Black
Friday.
Over 12 years, we found 44 separate Black Friday-related incidents resulting
in 11 deaths and 108 injuries — a relatively small figure, considering that
stores saw upwards of a billion Black Friday visits during that period. This
works out to an average of about 1 death and 9 injuries per year. But over time,
these accidents don’t seem to have occurred with any degree of consistency.
The majority of Black Friday incidents (69%) occur inside of retail stores,
where tension can run high as shoppers battle over limited supplies of goods.
About 20% of incidents happen at the store entrance as crowds first pour through
the doors, and 11% take place outside a store — either in lots, where
customers fight over parking spaces or on the roads after a long day of
shopping. Among in-store incidents, Walmart is in a league of its own.
A whopping 70% of all reported Black Friday-related incidents (and 3 of 11
deaths) occurred at Walmart. Especially large crowds can be partly to blame:
Walmart received 3.4% of all Black Friday foot traffic in the US in 2018 —
nearly double its next competitor, Target (1.8%).
Only 5 other stores (Kohl’s, JCPenney, Toys “R” Us, Target, and Sears) had more
than 1 reported death or injury; the rest of the incidents were isolated and
spread over a dozen other stores.
thehustle.co
Shopping on Black Friday? Expect extra police patrols
Some Bucks County police departments will be increasing their presence at
retail areas for the shopping rush on Black Friday, while others will not be
changing their routine that day at all. About 115 million Americans are expected
go shopping on Black Friday, according to the NRF, and Middletown, Warrington
and Montgomery Township police departments are changing their patrols on the
shopping holiday.
In Warrington, where both Walmart and Target sit along Route 611, there
will be an increased police presence on Friday, according to township police
Chief Daniel Friel. “We converted the shopping district into its own sector and
we make sure we have extra patrol that day,” he said. The extra patrols, he
said, generally start in the early morning hours of Black Friday. There haven’t
been any issues that day in the past, according to Friel, who said it’s possible
the police presence may have been a deterrent.
In Montgomery Township, home of the Montgomery Mall and several other stores,
including Best Buy and Target, more officers will be out as well,
according to township police Chief Scott Bendig. “Obviously with Black Friday
and the shopping season we adjust our patrol presence accordingly,” he said. The
increased presence will continue throughout the holiday season, he said.
theintell.com
Leading up to holiday shopping, shoppers are urged to keep eyes open and stay
prepared
Toys R Us is back. Here’s a look inside its first new store
Two smaller-format, permanent Toys R Us stores are about to open. The first
debuts Saturday at Unibail-Rodamco-Westfield’s Garden State Plaza mall in
Paramus, New Jersey. And a second will open in early December at Simon
Property Group’s The Galleria in Houston.
It marks the Toys R Us brand’s return to bricks-and-mortar retail after the
company was forced to liquidate last year, shuttering its entire fleet of
stores. Tru Kids, the revitalized brand’s parent company, has since teamed up
with Target to relaunch Toys R Us’ website.
The Toys R Us location in Paramus spans about 6,000 square feet. It will
be staffed with roughly a dozen toy pros, who are trained to test toys
with kids and their parents, and help shoppers order items online that they
don’t see in the store.
cnbc.com
New online poll: Can retailers take a bite out of organized retail crime?
Most respondents say ORC will get worse over next 5 years
Home Depot and Lowe’s have both experienced a recent increase in organized
retail crime, according to CNBC (reported
in the Daily on Nov. 22). In such instances, rather than the casual lone
actor, its a multi-state crime ring that targets the retailer. Members of the
crime rings steal merchandise and flip it quickly to pawn shops, other
underground resellers associated with the ring or sell it online. Retailers have
noted that people committing this kind of crime are more frequently armed and/or
willing to attack store staff in the course of a theft.
The noted increase of organized retail crime is
happening in the DIY/home improvement space, but the costly problem is
recognized broadly in the retail industry. In 2005, the National Retail
Federation (NRF) began conducting its yearly Organized Retail Crime survey to
gauge the impact on retailers. In 2007, 79 percent of retailers reported
having been victims of organized retail crime within the past year. By 2018,
that number has risen to an alarming 91.6 percent.
A new online poll shows that most respondents - a combined 85 percent -
believe that it's either somewhat or very unlikely that organized retail crime
will decrease over the next five years. What do you think?
retailwire.com
Hidden cameras being used to capture debit card pins
Used in tandem with bluetooth pump skimmer
 Tiny
hidden spy cameras are a common sight at ATMs that have been tampered with by
crooks who specialize in retrofitting the machines with card skimmers. But until
this past week I’d never heard of hidden cameras being used at gas pumps in
tandem with Bluetooth-based card skimming devices. Apparently, I’m not alone.
“I believe this is the first time I’ve seen a camera on a gas pump with a
Bluetooth card skimmer,” said Detective Matt Jogodka of the Las Vegas Police
Department.
Jogodka said although this pump’s PIN pad is encrypted, the hidden camera
sidesteps that security feature. “The PIN pad is encrypted, so this is a NEW
way to capture the PIN,” Jogodka wrote in a message to a mailing list about
skimming devices found on Arizona fuel pumps. “The camera was set on Motion,
[to] save memory space and battery life. Sad for the suspect, it was recovered 2
hours after it was installed.”
Whoever hacked this fuel pump was able to get inside the machine and install
a Bluetooth-based circuit board that connects to the power and can transmit
stolen card data wirelessly. This allows the thieves to drive by at any time
and download the card data remotely from a mobile device or laptop. This kind of
fuel pump skimmer, while rare, serves as a reminder that it’s a good idea to
choose credit over debit when buying fuel. For starters, there are different
legal protections for fraudulent transactions on debit vs. credit cards.
krebsonsecurity.com
Big Lots to pay $100,000 to settle federal disability discrimination lawsuit
National retailer Big Lots Stores Inc., will pay $100,000 and furnish
significant equitable relief to settle a disability discrimination and
retaliation lawsuit brought by the U.S. Equal Employment Opportunity Commission
(EEOC), the federal agency has announced.
In its lawsuit, the EEOC charged that a retail worker with hearing and speech
disabilities was subjected to harassment by her co-workers at Big Lots’
Elkins store. A number of store employees often mocked the worker’s hearing
disability and manner of speech, frequently using derogatory and highly
offensive terms, and Big Lots management officials were aware of the harassment
but failed to take appropriate action, the EEOC alleged. Additionally, the EEOC
charged that Big Lots refused to promote the employee because of her
disabilities and in retaliation for reporting the harassment.
wvnews.com
New Mexico Lawmakers Weigh Response To Walmart Mass Shooting In El Paso
New Mexico Gov. Michelle Lujan Grisham has assembled a second meeting of
legislators and law enforcement officials in response to the deadly mass
shooting at a Walmart in El Paso, Texas. In a statement on Monday, the
first-year Democratic governor described a meeting with the state attorney
general, state House speaker and U.S. Congressional delegation on possible
action to decrease the risk of home-grown terrorism in New Mexico. Lujan Grisham
says the discussion centered on access to weapons, possible tougher penalties
for “domestic terrorism” and more robust data tracking. She stressed the
importance of evidence-based reforms.
cbslocal.com
Corporate Executives Try to Assess Potential Impact of Global Tax System
PwC: Nearly half of consumers delay shopping until after Black Friday
FedEx expects to move more than 33M packages on Cyber Monday alone
UPS expects over 1 million returned packages per day throughout December
DC joins lawsuits against Juul claiming company illegally targeted minors
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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The Zellman Group Can Support Your
ORC Investigations
 ORC Subject Vetting
The Zellman Group is a fully vetted and authorized user of several research
products that allow us to see behind the curtain. With our access, we are able
to provide full due diligence on current physical assets, past and present
addresses, past and present phone(s), including cell phone, court records,
email, work associations, relatives, liens, judgments bankruptcies and various
other background details.
 Open-Source Intelligence (OSINT)
Open-Source Intelligence is data collected from publicly available sources to be
used in an intelligence context. "Open" refers to overt or openly available.
However, just because it is openly available doesn't mean it is easy to gather.
Often there is too much information and skill is required to determine what
information is actually valuable. Information does not need to be secret to be
valuable. Information sourced from blogs, market places and social media can
provide an endless supply of information which contribute to our understanding
of a situation or may provide detail for an investigation. Our experienced
Intelligence Analysts research and gather information from e-commerce
communities, classifieds, social networks, Dark Web and criminal data to
identify persons suspected of being involved in ORC theft.
 Organized Retail Crime Recovery (ORC)
Organized Retail Crime (ORC) Claims may include recovery of reasonable attorney
fees, and investigation and litigation expenses as permitted by law, incurred as
a result of collection efforts by The Law Offices of Michael Ira Asen. Zellman
and Asen shall take all reasonable measures in their collection efforts of ORC
Claims.
Learn more at
www.zellmangroup.com/orc-osint
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Online Threats Targeting Unprepared Retailers Ramp up Dramatically
During the Holiday Shopping Season
Cybersecurity surveys consistently show that the retail industry is one of the
worst-prepared for cyber attacks, yet is also one of the most heavily targeted.
The holiday shopping season is both the industry’s peak sales period and the
timeframe in which it is most heavily preyed upon by cyber criminals. In
addition to the ongoing Christmas shopping season, this period contains both
Black Friday and Cyber Monday which collectively pull in about $14 billion in
sales.
Early indications are that these annual online threats are going to be up
dramatically from previous years, with some attack types more than doubling the
numbers seen in 2018.
2019’s most popular holiday shopping scams
The usual cyber threats generally increase during the holiday shopping months,
but sometimes have a festive twist. For example, the
Cybersecurity and Infrastructure Security Agency (CISA) warns that targeted
phishing attacks often come bundled in the form of an e-card that appears to
be from a friend or family member.
Other types of online threats make unique appearances at this time of year, or
see unusually heavy spikes. For example, fake charity scams are usually
at their peak during the giving season. Scammers may create a bogus duplicate of
a legitimate charity, hosted at a URL that looks plausibly legitimate. They also
create fake charities from the ground up, primarily targeting good Samaritans
looking for an organization to donate to through Google search or social media
platforms. CISA advises online shoppers to avoid charities that are soliciting
donations in cash, by gift card or by wiring money. These are nearly always scam
sites.
Fake copies of retail store sites also tend to increase during the
holiday shopping season. As with the fake charity sites, these bogus retail
portals often register URLs that are similar to the actual store and also have
valid TLS certificates that enable legitimate HTTPS transactions.
None of this is to diminish the more standard online threats to the retail
industry, such as payment card skimming attacks, credential stuffing attacks
and attempts on improperly secured databases; these are very likely to spike
during the peak holiday shopping weeks as well.
cpomagazine.com
Time to Warn Users About Black Friday & Cyber Monday Scams
Warn your employees to avoid the inevitable scams associated with these
two "holidays," or you risk compromising your company's network.
Black Friday and Cyber Monday present a great opportunity to caution your
employees about the risks out there and tell them how to protect themselves.
Share these tips, with the reminder that they apply year-round, not just during
the holidays:
● Hover over all URLs and make sure they are going to a legitimate website.
Watch out for "lookalikes" such as "Amazon.co" instead of "Amazon.com," and
never trust shortened URLs. Check links for typos, repeated letters, or other
flaws that can indicate a spoofed site. When in doubt, type the web address into
your browser window by hand.
● Pay close attention to the sender's email address. The domain name should
match the retailer's legitimate website. If you're reading email on your cell
phone, expand the sender name to see the address.
● Only download shopping apps from trusted stores, like the Apple App Store or
Google Play.
● If a coupon or deal is legitimate, the retailer won't ask you to log in to see
it. Don't give away your login credentials to scammers.
● If the deal seems to be too good to be true, it probably is. Don't take the
bait.
Remember, Black Friday and Cyber Monday scams depend on creating a sense of
urgency, using these special shopping days to spur immediate action and grab
deals before they're gone. Resist the sense of urgency. Stop and think before
you click.
darkreading.com
DiBella's sub shops hit with cyberattack
Five retail security best practices for Cyber Monday
Age bias is prevalent in IT circles
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Use of force videos 'damaging to the police brand,' expert says after video
shows Winnipeg teen shot outside 7-Eleven
A video showing a Winnipeg police officer shooting at a 16-year-old could
damage the police service's image — even if it's determined that the use of
force was necessary, says a sociology researcher at Brandon University.
"It's always horrific when police respond with force. I don't think it's easy to
see," said Christopher Schneider, an associate professor of sociology who is
studying how social media is changing the way police respond to their work.
The video has drawn a range of reactions online, including
questions around why nine shots were fired by the officer. "There are
people who are saying this guy deserved it, good, he didn't listen to police
commands," said Schneider. "But on the other side we're seeing people saying
things like 'was this necessary?'" He says police will always be judged in such
scenarios, regardless of the circumstances — many of which are still unknown.
Schneider, who is the author of a book titled Policing and Social Media: Social
Control in an Era of New Media, said the fact the video of the shooting was
posted minutes after the incident, and before police could publicly respond,
is something that's becoming more common. "Police lose control of being able to
say what they want, in terms of how they construct the narrative. So police are
just a diversion of the narrative, rather than the narrative."
cbc.ca
RELATED: Shooting caught on
video sparks debate
Read more about the 7-Eleven
shooting in Canada's ORC & Retail Crime section below
Medicine Hat, AB: Police say drugs, slow economy are behind shoplifting spike
 Police
reported at this month’s commission meeting that they have been dealing with a
number of mental health and methamphetamine-related call. Chief Andy McGrogan
believes those issues can be related to the other noticeable trends they’ve been
seeing this month, with an increase in shoplifting and break and enters into
storage compounds.
“It’s meth and it’s opioids. And it’s desperate criminals. As long as
we’ve got people that are desperate for money, we’re going to have crime.
Because that’s a last resort.” he continued. “And it’s not looking favourable
right now. Our economy’s not in a good position now. So I think we’ve got
a whole bunch of factors working against us.”
The report says that the shoplifters have been filling shopping carts full of
goods and walking out. They say that if the suspects are confronted by the
store’s Loss Prevention Officer they will either drop the items or run to
waiting cars.
chatnewstoday.ca
‘This has to stop’: Liquor store in Winnipeg to close after employees assaulted
Smart carts, apps look to make grocery shopping hassle-free
 Shoppers
pushing one of 10 new smart carts at a Toronto-area Sobeys store can scan their
items on the spot, track their total bill and accept payment, which means they
can skip the cashier or self-checkout altogether.
The artificial intelligence-equipped carts are the latest aspect in grocers’
efforts to streamline the shopping experience as consumers became increasingly
accustomed to convenience. Despite all the advancements found in a modern
grocery store, customers are still required to gather their groceries, unload
them at checkout, and then place their purchases into bags.
theglobeandmail.com
Axis Communications announces new Country Manager, Canada
 Axis
Communications announces that Keith D’Sa has been named as Country Manager
for Canada. Stepping into the role, Keith will focus on continuing to grow
and support the Canadian market, the local partner network and customers.
Since 2015, D’Sa has served as the Canadian National Sales Manager. Keith’s
focus on developing and aligning the strategic sales direction with the overall
strategic objectives of the organization has been crucial to his team’s success
and will continue in his new role.
axis.com
March Networks Wins Best Ottawa Business Award for Sales Performance
 March
Networks won the Best Performance Sales award for its record-setting revenue and
profitability, accomplished in part by the sale of its video surveillance
solutions to the cannabis market. Capitalizing on the cannabis industry's rapid
growth in both Canada and the United States, March Networks secured two of the
world's largest cannabis companies, in addition to over 100 other cannabis
customers. The company's video systems safeguard all stages of the cannabis
supply chain including cultivation, testing, retail sales and secure delivery.
prnewswire.com
For the Big Boxes The Canadian Push is Over - Excluding Luxury
Lowe’s to Close 34 Canadian Stores
Closures include 26 Rona stores, 6 Lowe’s and 2 Reno-Depot locations. Expected
to close by Feb. 19.
wsj.com
Is Black Friday the new Boxing Day for Canadian shoppers at
Christmastime?
Metro Inc. expanding use of in-store technology amid labour
crunch
Winnipeg, MB: 16-year-old in critical condition after being shot by police
outside 7-Eleven
A 16-year-old teenager shot by police outside of a Winnipeg convenience store on
Thursday evening is in hospital in critical but stable condition. Police pulled
up to the 7-Eleven after being called about an armed robbery in progress. The
teenage boy could be seen banging something against the glass doors from the
inside of the store. As police surround the front of the convenience store, he
walks out holding something above his head. Witnesses have told CBC it was a
machete while police would only call it a weapon. The teen continues alongside
the front sidewalk across the path of an officer standing with his service
pistol drawn and pointed. Moments later nine shots can be heard and the teen
drops to the pavement.
cbc.ca
Fort Frances, ON: Train from Canada to U.S. intercepted with 20,000 counterfeit
smartwatches valued at $600K
Winnipeg, MB: Man stabbed in 'random attack' in strip mall
parking lot
Winnipeg, MB: Worker knocked unconscious in liquor store robbery
Nanaimo, BC: Shopping bag used as weapon in assault at mall
Medicine Hat, AB: Bandits strike at businesses along Hwy. 9 in
crime spree
Edmonton, AB: Small-town store out thousands after robbers steal
ATM, lottery tickets
Robberies & Burglaries
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C-Store - Oyen, AB - Burglary/Smash & Grab
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Gas Station - Wetaskiwin, AB - Armed Robbery
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Liquor Store - Winnipeg, MB - Armed Robbery
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Liquor Store - Thunder Bay, ON - Robbery
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Motel - Hanna, AB - Robbery
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Smoke Shop - Yellowknife, NT - Armed Robbery
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Supermarket - Vernon, BC - Robbery (Bitcoin ATM)
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7-Eleven - Winnipeg, MB - Armed Robbery/Shooting |
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View
Canadian Connections Archives
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The Zellman Group
The State of Civil Recovery
Stuart Levine, CEO,
The Zellman Group
The civil recovery business saw more change in 2018 than in the preceding 30
years combined, says Stuart Levine, CEO of
The Zellman
Group, an LP services and consulting company that offers retailers a suite
of solutions including Civil Recovery, ORC Recovery, Analytics and more. In this
LPNN interview, Stuart talks about the state of civil recovery, where he sees it
going over the next few years, and how Zellman Group’s dedication to customer
service, client culture and ethics, together with state-of-the-art technology,
keeps them at the forefront of recovery solutions.
Joe & Amber Discuss
Organized Retail Crime
Quick Take 2
Joe LaRocca, VP & Senior Advisor, Loss Prevention,
RetaiLPartners
Amber Bradley, Owner & Brand Strategist,
Calibration Group, LLC
According to the latest
NRF ORC Study, 92% of retailers report being a victim of Organized Retail
Crime, with 71% saying the problem is getting worse. Joe and Amber discuss the
outlook for a federal ORC law, the progress state laws and ORCA’s have made, and
what a regional or district LP manager can do to help the problem on a local
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2019 American Express Digital Payments Survey Finds Merchants Seeking New Ways
to Balance Frictionless Checkout with Increased Payments Security
New Payment Technologies, Including Secure Remote Commerce and Contactless,
Help Address Merchant and Consumer Needs
American Express today released its 2019 Digital Payments Survey, in which over
two thirds of U.S. merchants (69%) reported that significant amount of company
time and expense is dedicated to dealing with payment fraud. Nearly
eight-in-ten U.S. merchant respondents (77%) reported that their companies
experienced some type of fraud over the course of being in business, and
their efforts to manage security are impacting their businesses’ bottom lines.
At the same time, the survey found that customer expectations for ease and
convenience during checkout are increasing, both in-store and online.
Therefore, merchants must find ways to balance security with a seamless customer
experience.
Fraud is on the Rise
U.S. merchants surveyed estimate an average of 27% of their annual online
sales to be fraudulent transactions, a significant increase from 18% in
2018. And compared to last year, significantly more merchants agree that their
business is vulnerable to payment fraud across multiple channels, including
mobile transactions (82%, up from 73% in 2018), their website (79%, up from 74%
in 2018), and point-of-sale payments (66%, up from 55% in 2018).
Nearly half (42%) of consumers in the survey have experienced a fraudulent
attempt to use their credit card or other payment information, and over half
(59%) say they are worried about having their payment account or credit card
information compromised when making an online purchase.
As a result, many merchants are investing more in payment data security, with
survey respondents reporting that they spent an average of 33% of their IT
budget this year on payment data security, up from 27% last year.
Consumers Expect Fast, Simple and Secure Checkout
Options
While merchants look to enhance payment security, consumers have a desire to
speed up the checkout experience, putting ease and security of checkout at a
crossroads. Consumers have come to expect a fast and seamless checkout
experience across all payment channels, meaning that wait time and ease of the
payment experience have the potential to impact a sale. For example, 62% of
customers surveyed said they have left a store without making a purchase after
waiting too long in line to pay, while 85% have left items in their cart and
not completed the online transaction.
Click here to view the full report.
businesswire.com
Retailers Take on Amazon in One-Day Shipping During Holidays
Target and Walmart seek competitive edge with faster deliveries
 Retailers
are promising to deliver more packages in just a day, an attractive feature for
shopping procrastinators like Jeff Chin. “Some people plan ahead, but some might
not—like myself,” said Mr. Chin, a physician in the San Francisco Bay Area. “You
think of someone to get a gift for last minute, and if it comes the next day,
it’s that much easier.”
The scramble between Thanksgiving and Christmas, already a hypercompetitive
period for retailers, has gained a new twist, as the nation’s largest companies
lure shoppers with faster delivery offers. Pushing the delivery needle is
Amazon, which is spending $1.5 billion in the fourth quarter to expand its free
one-day shipping program.
“We’re adding new transportation capacity and putting more selection,” said
Maria Renz, Amazon’s vice president of global retail experience. Customers say
they continue to look for quicker delivery options, even if they are planning
ahead for the holidays.
While many traditional retailers are struggling to keep pace, Walmart Inc.
and Target Corp. have held their ground by increasing their delivery
capabilities or getting shoppers to pick up online orders at their stores.
Both chains reported strong third-quarter digital sales and increasing foot
traffic.
wsj.com
Fraudulent websites are targeting holiday shoppers looking for a bargain
Walmart Shuts Down Fresh Grocery Delivery Via Jet.com in New York |
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Pittsburgh, PA: Feds bust two accused of passing copies of same fake $100 bill
more than 1,000 times in Western PA
Two men from out of state drove to Pittsburgh from Philadelphia this summer and
passed copies of the same fake $100 bill with same serial number more than 1,000
times, federal prosecutors say. Mario Mondesir, 35,and Forkpa Howard, 30, are
named in a federal indictment handed up two weeks ago in U.S. District Court in
Pittsburgh. The pair are charged with 11 counts of conspiracy and passing
counterfeit money. Both are in jail. The Secret Service said they caught the two
in August at a Days Inn in Monroeville where they were using a bucket full of
blue liquid and a solvent to remove ink from real $1 bills to make their fake
$100 bill.
Prosecutors said the two drove here on or around Aug. 29 in a car with a stolen
New Jersey plate and checked into their room. It's not clear when the Secret
Service got onto them, but when agents searched the room on that day they said
they found the counterfeiting materials and several fake $100 bills with the
same serial number. Agents found a real $100 bill, wrapped in paper, in the
glove box of their car, which was apparently the template to make the fake bills
using ink from 35 $1 bills. Agents also found shopping bags in the car full
of merchandise from various forays to Walmart, Office Max, Advanced Auto Parts,
Party City and many other establishments across the eastern suburbs.
Prosecutors said Mr. Howard and Mr. Mondesir passed the same fake $100 bill 49
times on Aug. 29 and a total of 1,050 times in Western Pennsylvania and
elsewhere. Both men are in custody on state charges and will appear in federal
court next month.
post-gazette.com
New York, NY: 3 Shoplifters On The Run, 1 Arrested After Stealing From
Bloomingdale’s, Macing Security Guards
A group of alleged thieves is on the run after using mace on security guards
trying to stop them in Bloomingdale’s. Police say the attack took place around 3
p.m. in the Louis Vuitton section of the famed Manhattan department store on
59th Street and Lexington Avenue. CBS2’s Alice Gainer reports that two men and
two women entered the area and took several pieces of merchandise and attempted
to flee. Three security guards struggled with the suspects and then one of the
shoplifters took out mace and sprayed the store guards. One of the women has
been arrested, but her three suspected accomplices got away. The woman caught by
police has been charged with 2nd degree robbery.
cbslocal.com
Ocala, FL: SWAT team searches Ocala home for suspected thief in large retail
theft investigation
SWAT team searched a home in northwest Ocala for a suspected thief Tuesday. TV20
is working to learn more about the investigation into several large retail
thefts in the area over several months. Investigators believe the thieves were
using a home on Northwest 2nd Street to re-sell stolen items. Ocala Police
officers also observed drug activity in and out of the home. UDEST drug agents
also played a role in the search.
wcjb.com
New Orleans, LA: Motorcycle gang behind $200K theft ring that targeted shops on
Coast, other states
Nine people involved in the New Orleans-based East Side Wheelie Kings bike gang
have pleaded guilty in a scheme that stole more than $200,000 in motorcycles and
4-wheelers in Mississippi, Alabama and Louisiana. Assistant U.S. Attorney
Kathlyn Van Buskirk says the scheme started in February 2017 and lasted more
than a year. The nine defendants now await sentencing on the federal charges.
apnews.com
Abilene, TX: 4 women wanted for shoplifting thousand dollars in merchandise from
Academy Sports
Abilene police are looking for four women accused of stealing a thousand dollars
worth of merchandise from a sporting good store. According to police, the women
shoplifted $1,074.86 worth of hoodies, t-shirts and shorts from Academy Sports +
Outdoors on Nov. 14. They did it in less than 10 minutes, according to the
incident report.
ktxs.com
Scottsdale, AZ: Sisters arrested in $3,500 Baby Formula theft scheme
Two sisters were arrested for stealing baby formula from multiple Scottsdale
Safeway stores over the past 10 months. Scottsdale police report that on
November 19, 26-year-old Tashka Dixon Henderson and her sister Tiffiany were
arrested after a traffic stop where police found "a large quantity of baby
formula" in their car. Police say the sisters are responsible for eight thefts
of baby formula from Scottsdale Safeway stores over the last 10 months. In
total, the sisters have taken over $3,500 worth of baby formula.
abc15.com
Millburn, NJ Bloomingdales at Short Hills reports arrest of $2,500 thief
Southaven, MS: Suspects accused of stealing $1,100 of merchandise from Tommy
Hilfiger store at the Tanger Outlets
East Lampeter Township, PA: Retail theft suspect flies the coop after stealing
$900 of Google Nest thermostats and doorbells from Kohl’s
Prince George, VA: Police looking for drink-spill shoplifters; stealing nearly
$500 in cigarettes
Savannah, GA: Police identifies Ulta Beauty shoplifting suspects in $900 theft
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Shootings & Deaths
Sacramento, CA: Man Convicted Of Shooting And Killing Woman During Robbery
outside store
A man has been convicted of first-degree murder in connection with a robbery and
shooting outside of a store on Florin Road last December. On December 22,
Dorthea Brewer went to a store on Florin Road. While she was standing in line,
her killer, Shylow Therman, was standing behind her. When she returned to the
car, Brewer was accosted by Therman who stuck the end of a gun through the
window, pointed it her face, grabbed her purse, and demanded money, according to
the Sacramento County District Attorney’s Office. There was a struggle between
Brewer and Therman and Therman shot Brewer in the face. She was taken to the
hospital where she was pronounced dead.
cbslocal.com
Cologne, Germany: Man killed by plasterboard in DIY store; Criminal
Investigation opened
 A
German man was fatally injured after a pile of plasterboard fell on top of him
at a home improvement store in Cologne. Police have opened a criminal
investigation into the incident. A 69-year-old German man was killed on Monday
after a pile of plasterboard fell on him at a Bauhaus home improvement store in
Cologne. According to police, the man was loading pieces of plasterboard with
some helpers into his car from the warehouse of the store when a pile of pallets
tipped over. The man was unable to get out of the way and was hit with the heavy
load. An emergency physician called to the scene was unable to resuscitate the
man. Police have opened a criminal investigation into the man's death. Police
said an authorized expert has been called to the scene to evaluate whether
proper safety precautions were taken.
dw.com
Detroit, MI: Shots fired at T-Mobile store, Security Guard shoots Robber
Police are investigating a shooting that occurred at a T-Mobile store Tuesday on
Detroit’s west side. It happened at about 11 a.m. in the T-Mobile store located
near the intersection of West Outer Drive and the Southfield Freeway, just north
of West McNichols Road. According to authorities, a man attempted to rob the
store but was shot twice by a security guard. Police said the attempted robber
fled the scene through the parking lot and into a nearby neighborhood. He was
arrested shortly after and was taken to a hospital for surgery.
clickondetroit.com
Columbus, AL: Police charge suspect in fatal Circle K shooting involving masked
gunman
Chula Vista, CA: Man accused of fatal shooting at Church’s Chicken faces life in
prison
Robberies, Incidents & Thefts
Georgia: Police investigating string of Pharmacy burglaries in Gwinnett, Dekalb
Police believe four burglaries at pharmacies in Gwinnett and DeKalb counties may
be linked after they were robbed on the same day in late October. Police said
three suspects broke into four metro Atlanta pharmacies, including three in
Gwinnett County, in the span of six hours on Oct. 29. Evidence overlapped at
multiple break-in locations.
gwinnettdailypost.com
Glen Burnie, MD: 2 Baltimore Men Arrested In The Robbery JCPenney
Anne Arundel County police arrested two men in the robbery of a JCPenney located
in Marley Station Mall Saturday afternoon. Around 12:40 p.m. Saturday, officers
responded to the JCPenney store for a reported robbery. Store security said two
men attempted to steal items from the store, threatening loss prevention
officers with a knife before fleeing the store with stolen items, police said.
No injuries were reported.
cbslocal.com
Oklahoma City, OK: Sephora employee arrested after being accused of $3,400
embezzlement
Napa, CA: Home Depot employee arrested for suspected $1,000 embezzlement
Westminster, MD: Goodwill employee charged with theft, store burglary
Battle Creek, MI: Police say shoplifting ramps up during holiday season, stores
on alert
Commerce, TX: Army Personnel Detonates Live Mortar Round Brought into Pawn Shop
Sentencings
Michigan man gets 4 years for Identity Theft in Nebraska; $22,000 in restitution
A Michigan man was sentenced to 4½ years in federal prison after
being found guilty of identity theft during cellphone purchases in nine Nebraska
cities. Senior U.S. District Court Judge Laurie Smith Camp on Monday also
ordered Christopher C. Heinz, 30, to pay restitution in the amount of $22,126.
He was found guilty of the fraudulent use of Social Security numbers and
aggravated identity theft. Prosecutors said Heinz used stolen IDs of
credit-worthy people to purchase high-end cellphones at retail stores from
December 2017 through June 2018.
omaha.com
Baltimore, MD: Man Goes to Prison for Stolen Firearms
A U.S. District Court judge on Monday sentenced a Salisbury man to five years in
federal prison, followed by three years of supervised release, for possession of
stolen firearms. According to his guilty plea, on June 10, 2017, Ricky Sanabria
Jr., 27, burglarized a firearms store in Federalsburg, Md. Surveillance video
shows that Sanabria entered the store by cutting a hole into an exterior wall.
Sanabria stole 27 weapons from the Federalsburg firearms store, and left the
scene.
wboc.com
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●
C-Store – Nashville, TN – Armed Robbery
●
C-Store – Dorchester, MA – Robbery
●
C-Store – Annapolis, MD – Armed Robbery
●
C-Store- Oklahoma City, OK – Armed Robbery
●
C-Store – Columbus, OH
– Burglary
●
Cash Advance –
Sturgis, MI - Armed Robbery
●
Clothing – Omaha, NE –
Robbery
●
Grocery – Macon, GA – Armed Robbery
●
Grocery – Dallas, TX –
Armed Robbery
●
Grocery – Miami, FL –
Armed Robbery
●
JC Penney – Glen Burnie, MD – Armed Robbery
●
Jewelry – Falls Church, VA – Burglary
●
Jewelry – Tulsa, OK – Burglary
●
Jewelry - Texarkana, TX – Robbery
●
Jewelry - Redondo Beach, CA – Robbery
●
Jewelry - Culver City, CA – Robbery
●
Jewelry – Wichita, KS – Robbery
●
Jewelry - Gwinnett
County, GA - Robbery
●
Jewelry – Daytona Beach, FL – Burglary
●
Liquor – Verona, MS - Armed Robbery
●
Liquor – Nolensville,
TN – Burglary
●
Liquor – Fountain
Lake, CO – Robbery
●
Restaurant – Savannah, GA – Burglary
●
Restaurant – St Johnsbury, VT – Armed Robbery
●
Restaurant – Peoria,
IL – Robbery
●
Salon – Springfield,
IL – Robbery
●
Thrift – Westminster, MD – Burglary
●
T-Mobile – Detroit, MI – Armed Robbery/Shooting
|
Daily Totals:
• 21 robberies
• 7 burglaries
• 1 shooting
• 0 killed |
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Daily Totals:
• 55 robberies
• 14 burglaries
• 2 shootings
• 1 killed |
Click to enlarge map
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None to report. |
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Regional
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St. Louis, MO
The Regional Asset Protection Leader is responsible for driving a low shrink and
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and approximately $400+M in revenue within the ascena family of brands. They
develop, monitor and execute programs that create awareness around shrink,
safety and integrity...
Regional Loss Prevention Manager
Greater Toronto Area, Canada
Become the Newest Member of the VF Family. As the Regional Loss Prevention
Manager, you will have the critical function to support an entire region of
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Boca Raton, FL
The Senior Investigator is part of a fast-growing, ever changing environment
that partners with Store Operations to ensure we provide the best experience to
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Loss Prevention Investigator
San Jose, CA
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cases, the Investigator takes complex investigations head-on through
establishing solid partnerships with store and LP leadership...
Area LP Manager
San Jose or Fresno, CA
The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset
protection programs for two (2) to four (4) Districts which contain
approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is
responsible to assess store procedures, promote awareness and methods to
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Loss Prevention Operations Specialist
Tucscon, AZ
The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall
Physical Security function for stores including CCTV for all new stores,
renovations, acquisitions, closing, existing stores and warehouses. In addition,
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Featured Jobs
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JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
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VP Risk Management |
Delaware North |
Buffalo, NY |
Oct. 1 |
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VP, Asset Protection, North America |
Ralph Lauren |
Nutley, NJ |
Oct. 30 |
Director |
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Dir. Loss Prevention |
B-Mart |
Eugene, OR |
Nov. 7 |
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Dir. Risk Management & Insurance |
Carvana |
Phoenix, AZ |
Oct. 30 |
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Associate Dir./Dir. LP |
Carvana |
Phoenix, AZ |
Nov. 21 |
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Dir. Internal Audit |
Cracker Barrel |
Lebanon, TN |
Aug. 27 |
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Dir. Organized Retail Crime |
Family Dollar |
Chesapeake, VA |
Nov. 5 |
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Dir. Risk & Analysis |
Genesco |
Nashville, TN |
Nov. 5 |
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Dir.- Facilities & AP Services |
Gordmans |
Houston, TX |
Nov. 26 |
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Dir. Loss Prevention |
Lovesac |
Stamford, CT |
Aug. 12 |
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Dir. Internal Audit |
Michaels |
Irving, TX |
July 12 |
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Dir. of Asset Protection |
MobileLink/Cricket Wireless |
Sugarland, TX |
Nov. 12 |
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Program Dir. LP & Security |
Peloton Interactive |
New York City, NY |
Nov. 12 |
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Cybersecurity & Privacy Protection Dir. |
PwC |
Seattle, WA |
Nov. 5 |
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Dir. Security/Risk |
Southern Glazers Wine & Spirits |
Las Vegas, NV |
Sept. 25 |
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Dir. Loss Prevention |
Surf Style Retail Management |
Hollywood, FL |
Nov. 15 |
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Dir. Enterprise Security |
US Cellular |
Chicago, IL |
June 13 |
Corporate/Senior Manager |
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Sr. Loss Prevention Manager |
Carvana |
Phoenix, AZ |
Oct. 30 |
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Sr. Loss Prevention Manager |
Gap Inc. |
San Francisco, CA |
Oct. 29 |
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Information Security Strategy Manager |
Gap Inc. |
San Francisco, CA |
Nov. 5 |
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Mgr. Risk Management |
Harvest Health & Recreation |
Tempe, AZ |
Oct. 30 |
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Sr. Manager of Investigations - Asset Protection |
JCPenney |
Plano, TX |
Nov. 8 |
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Corporate Security Mgr. |
VF Corporation |
Denver, CO |
June 18 |
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Sr. Manager Security
Operations |
The Walt Disney Company |
Burbank, CA |
Oct. 14 |
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One of your primary objectives in any negotiation should be to show a positive,
upbeat and an enthusiastic approach to the entire process regardless of the
offer. Always wait for the details before accepting any offer because the devil
may be in the details. Remember, the hardest thing to negotiate is the benefits
because of precedent-setting company standards. If you prepared the employer
before the offer with a written (emailed) list of your entire current package in
detail, it can make it easier to discuss when it counts the most.
Just a Thought,
Gus
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