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Interface Security Systems Introduces
New Business Text Messaging App for Retailers
New Two-way Mobile Text Messaging App
Enables Retailers to Communicate with Customers Using Existing Published
Business Phone Numbers
Interface Security Systems, a
leading managed service provider delivering business security, managed network, UCaaS (Unified Communications as a Service) and business intelligence solutions
to distributed enterprises, today announced a new offering that enables
retailers to communicate with their customers via SMS and MMS text messages.
Read more in today's Vendor Spotlight below.
3xLOGIC launches the VIGIL video solutions in EMEA
to help organizations leverage detailed data insights
3xLOGIC,
the leading provider of server and cloud-based technology, is launching its
VIGIL suite of video solutions across the UK, Europe, the Middle East and Africa
(EMEA). The ecosystem, comprising software and hardware such as cameras,
recorders, thermal imagers, people counters, and accessories, is designed to
provide a scalable security solution that’s tailored to every business need.
Business leaders have increasing amounts of data available to analyse, with the
total amount of data in the world forecast to reach
59 zettabytes in 2020. The 3xLOGIC ecosystem taps into this, by capturing
and analyzing these “big data” elements and combining disparate data sets. This
helps business leaders to optimise their operations, find efficiencies, secure
their buildings and assets, and solve problems they never knew they had.
Read More Here
D&D Daily Confidential Benchmarking Survey:
Senior LP Pyramid Head Reporting Structure Survey
5 Questions - Less than 5 Minutes - Click Here
Privacy statement: All answers
will remain anonymous and aggregated by sector.
The information is not for sale or reproduction.
COVID Update
US: Over 11.7M Cases - 254K Dead - 7M Recovered
Worldwide:
Over 56.1M Cases - 1.3M Dead - 39.1M Recovered
Private Industry Security Guard Deaths:
225
Law Enforcement Officer Deaths:
144
*Red indicates change in total
deaths
The Economist:
Why rich countries are so vulnerable to Covid-19
With possible vaccine on the horizon, US is likely in 'last big surge'
of the Covid-19 pandemic's toughest phase
The US is likely in the "last big surge" before a possible Covid-19 vaccine can
start to offer help in the coming months, one expert says. But for now, the
country is continuing to set grim case and hospitalization records and the
pandemic shows no signs of slowing down.
"The months ahead are going to look better than the weeks ahead," former
US Food and Drug Administration commissioner Dr. Mark McClellan said at a
Tuesday event hosted by Duke University.
"Things are going to start gradually getting better," he said. "Won't be past
this for still months to come. But it will start getting better by early
2021," he said, with the help of a vaccine.
His projection comes at the heels of more good news out of vaccine trials --
with Moderna announcing this week its vaccine is more than 94% effective and
Pfizer's CEO saying the company is preparing to file for emergency use
authorization for their own vaccine.
cnn.com
Pfizer Vaccine Effectiveness Increases from 90% to 95%
Pfizer: COVID-19 shot 95% effective, seeking clearance soon
Pfizer said Wednesday that new test results show its coronavirus vaccine is 95%
effective, is safe and also protects older people most at risk of dying — the
last data needed to seek emergency use of limited shot supplies as the
catastrophic outbreak worsens across the globe.
The announcement from Pfizer and its German partner BioNTech, just a week after
they revealed the first promising preliminary results, comes as the team is
preparing within days to formally ask U.S. regulators to allow emergency use of
the vaccine. They also have begun “rolling submissions” for the vaccine with
regulators in Europe, the U.K. and Canada and soon will add this new data.
apnews.com
At-Home COVID Test Gives Results in 30 Min
FDA authorizes first at-home Covid-19 test that gives users results quickly
The Food and Drug Administration has authorized the first Covid-19 test designed
for users to take and develop at home for results within an hour. The agency
announced the emergency use authorization for the Lucira COVID-19 All-In-One
Test Kit on Tuesday night. The test, which requires a prescription, works
in about 30 minutes, the FDA says. People swab themselves and swirl it in a
vial that is then placed in a test unit. The kit is authorized for home use for
patients 14 or older. It can also be used in places like hospitals for patients
of any age.
FDA Commissioner Stephen M. Hahn in a
statement called the kit an important advancement to help prevent the spread
of the deadly disease.
nbcnews.com
Coronavirus vaccine shots could go to U.S. health workers in about a month
The Next COVID Super-Spreading Event: Thanksgiving
America’s coronavirus epidemic is already bad.
The holidays could make it worse.
America’s Covid-19 epidemic is at the worst point it’s been since the spring.
And experts say it looks poised to get much worse this Thanksgiving and the rest
of the holiday season, with a vaccine likely still months away.
The holiday season will likely lead friends and family to come together even
more. These kinds of gatherings are tremendously risky: People will gather
close together for potentially hours or days; take off masks, if they had them
on at all; and then talk, shout, laugh, and sing while maskless, spewing
potentially coronavirus-carrying particles all over each other.
So while many people may expect a good time with friends and family this
Thanksgiving, experts have a much grimmer outlook: “We’re going to see much more
transmission as a result of that,” Saskia Popescu, an infectious disease
epidemiologist, told me. That means likely more Covid-19 cases,
hospitalizations, and deaths in the weeks to follow.
Winter could hasten spread further. The colder weather in particular could push
activities back inside, where close spaces, prolonged interactions, and poor
ventilation make it easier for the coronavirus to travel from one host to
another.
vox.com
Colorado Lawmaker Encourages Thanksgiving Gatherings
Despite COVID Rules, Cites Constitution
A Republican state representative has urged Americans not to let warnings from
health experts and senior politicians over coronavirus dissuade them from
gathering together for Thanksgiving celebrations. Mark Baisley, who represents
the 39th district in the Colorado House of Representatives, wrote to his
constituents that they had a "constitutionally guaranteed right" to meet their
families over Thanksgiving, effectively urging them to ignore COVID warnings,
including from President-elect Joe Biden's team.
newsweek.com
Upstate New York: Several sheriffs say they will ignore
Gov. Cuomo's order to limit Thanksgiving gatherings
After New York Gov. Andrew Cuomo announced last week that indoor gatherings
at private residences must be limited to 10 people, a handful of sheriffs
in some upstate counties have come out against the order, saying they won't use
police resources to enforce the 10-person cap on Thanksgiving gatherings at
private residences.
nbcnews.com
Giant Food grocery chain apologizes after releasing ‘super spread’ ad for
Thanksgiving
With no national strategy in the U.S., a patchwork of local responses gathers
speed
NYC: A Growing Number of Elected Officials Call For More Restaurant Restrictions
A growing number of elected officials are calling on the city and state to
reconsider indoor dining — and in some cases limit restaurants to takeout and
delivery only — in light of the recent uptick in COVID-19 cases in New York, and
across the country. On Tuesday, the city’s daily positivity rate was at 3.2
percent, according to Mayor Bill de Blasio, but the seven-day rolling average —
one of the key metrics the city is using to determine future shutdowns — was
2.74 percent.
Still, elected officials are continuing to sound the alarm in the face of restaurant
closures in countries like France and Germany, which had also recently seen
an uptick in cases, and major U.S. cities like San Francisco and Chicago,
which have suspended indoor dining indefinitely.
ny.eater.com
PA Gov announces new COVID rules, including wearing a mask in your house
Travelers Required to Test Negative Before
Traveling to State or Quarantine 14 Days
Starting Friday, anyone who enters Pennsylvania must be tested at
least 72 hours before arrival, and if they can or do not get a test, they must
quarantine for 14 days. The order does not apply to people who commute to
neighboring states for work or health care, officials said, and will be
largely self-enforced.
Pennsylvania already has a statewide mask mandate, limits on indoor and outdoor
gatherings and occupancy restrictions at bars and restaurants. But the new rules
go even further. Masks are required outside where it isn’t possible to maintain
at least a six-foot distance from others, according to the order, and inside
where people from multiple households are gathering, even if they can maintain a
social distance.
foxnews.com
As Covid-19 Surges, Florida Sticks to No Statewide
Restrictions
As new coronavirus cases soar to record highs around the U.S., many states are
reimposing restrictions on daily life. Not Florida. Republican Gov. Ron DeSantis
is sticking to one of the most permissive approaches to the pandemic -
allowing bars, restaurants, theaters and theme parks to operate at full capacity.
He has vowed the state would never again implement lockdowns.
Local governments’ ability to enforce mask mandates and other restrictions is
constrained under an executive order he issued in September. And he has
spotlighted researchers who advocate pursuing herd immunity by allowing younger
and less-vulnerable people to move about normally and expose themselves to
infection.
wsj.com
LA County officials to enact business curfew, other restrictions on Friday amid
'dangerous point' in COVID pandemic
Ohio governor issues 21-day curfew to combat COVID
Michigan restaurant group sues to stop 3-week shutdown of indoor dining
Minnesota bars, restaurants to move to take-out only, gyms to close under new
rules
Colorado Prohibits Indoor Dining in 15 Counties, Including Denver, Starting
Friday
COVID patients from other parts of Texas being flown into Austin
American Airlines and British Airways trial free COVID testing on trans-Atlantic
flights instead of quarantine rules
Germany: Police in Berlin fire water cannons at maskless coronavirus protesters
Three Technologies that Will Define the Post COVID-19 Future of Retail
By Tony
D'Onofrio, Global Retail Influencer
The world the virus leaves behind requires immediate focus on five
transformational strategies and three foundational technology platforms. At the
center of these critical initiatives is a much more intensive focus on creating
passionate consumers that become active digital brand ambassadors for retailers.
The Post Pandemic FIVE
Transformational Retail Strategies
"The pandemic has disrupted
how we shop. ... The evidence suggests that the pandemic
has acted as a catalyst for the closer integration of stores and online and many
retailers are investing in, or plan to invest in, multichannel systems,
processes and tools to drive their overall sales."
Harmonious channels
increasingly include frictionless delivery of retail commerce. Amazon Go was
born prior to COVID-19 as were hundreds of similar locations now open in China.
Frictionless commerce
is elevating key technologies such as computer vision, artificial intelligence /
machine learning, RFID, and smart shelves. Heavier investments in
digital tools to support store associates
are required going forward.
Selling across harmonious retail channels requires accurate
enterprise inventory visibility.
As Greg Buzek from the IHL Group said, "We’re in a race to get to accurate
inventory. The first one there wins."
Finally, the post COVID-19 future of retail requires increased delivery of
real time analytics
to optimize consumer shopping journeys.
tonydonofrio.com
TV Report Tackles ORC and the proposed Inform
Consumers Act
Stolen goods bought online fund human trafficking and drugs, investigation finds
Online buying is soaring because of the pandemic. That’s thrown the door wide
open to criminals re-selling vast amounts of stolen goods on popular online
marketplaces. Channel 2′s Tom Regan learned Georgia is in the top ten of a
multibillion-dollar criminal enterprise, that often has links to drug and human
trafficking.
Georgia Attorney General Chris Carr said more
than 90% of stores, big and small, are targeted by retail criminals. Many
are brazen beyond belief.
“Organized
retail crime, it is very simple, people that are organized gangs of individuals
who are stealing from brick and mortar stores to sell online,” Carr said. “They
will have folks come, take shopping cart loads full of merchandise and run out
of the store.”
The stolen goods soon show up on popular online marketplaces, where you may
shop. Carr warns some of the thieves aren’t always acting on their own.
“Interpol, the international law enforcement agency, will tell you that
organized retail crime actually has ties to a number of criminal elements, human
trafficking, drug trafficking, corruption bribery, you name it,” Carr said.
“It’s incredibly frustrating to the business, and it’s frustrating to law
enforcement because again this is how a lot of other criminal actives are funded
by online sales.”
To crackdown on retail theft, Congress is considering a law that would make
online marketplaces, like Amazon and Facebook Marketplace, require a government
ID and other information for large resellers. It’s called the
INFORM Consumers Act.
“The legislation will also help law enforcement be able to track down and
hopefully prosecute those are selling illicit goods to unsuspecting consumers,”
explained Michael Hanson with the
Buy Safe America
Coalition. Buy Safe represents retail and manufacturer groups. “I
think the majority of consumers, over 90 percent, don’t want to buy stolen or
counterfeit goods.”
In a statement, Amazon said it opposes the INFORM Act:
“Amazon is committed to protecting our customers and our store, and while we
appreciate AG Carr’s sentiment, we don’t believe the INFORM Act will effectively
curb organized crime because it doesn’t address the root of the issue and risks
creating unnecessary red tape for honest entrepreneurs. Amazon already has
robust practices to vet prospective sellers and stop bad actors and in 2019, our
proactive efforts stopped 2.5 million suspected bad actor accounts.
wsbtv.com
ASIS International Announces 2021 Global Board of Directors
Representatives from four continents bring
global perspectives to Global Board
ASIS
International, the world’s largest association for security management
professionals, today announced the full slate of directors for its 2021 Global
Board. The Global Board of Directors, first installed in 2020, is a major step
in the association’s transition to a
new global governance structure that allows ASIS to better provide service
to its members at the local, regional, and global levels.
Global Board director Timothy M. McCreight, CPP, of
Canada, was selected by the board to serve as Secretary-Treasurer in 2021.
McCreight joins President John A. Petruzzi Jr., CPP,
of the United States; President-Elect Malcolm C. Smith,
CPP, of Qatar; and ASIS Chief Executive Officer Peter J.
O’Neil on the 2021 Global Board Executive Committee.
The security leaders selected for three-year At Large Director terms beginning
in 2021 include Pablo Colombres, CPP, of Brazil;
Joe M. Olivarez, Jr., of the United States;
Axel Petri of Germany; and
Eddie Sorrells, CPP, PCI, PSP, of the United States.
Chiko Scozzafava, of the United States, was
selected to serve the remaining year of McCreight’s At Large term on the Global
Board.
asisonline.org
October Retail Sales Up 10.6% YoY
NRF: October retail sales grew as consumers started holiday shopping early
Retail
sales grew for the sixth month in a row in October, with sales significantly
better than the same time a year ago as the economy continued to recover and
consumers began their holiday shopping early, the National Retail Federation
said today.
“We are encouraged by another positive retail sales number for October — the
sixth consecutive positive monthly gain — as early holiday shopping provided a
strong boost to the data,” NRF President and CEO Matthew Shay said. “Overall,
retail sales were up 10.6 percent in October 2020 versus October 2019, and
for the first 10 months of this year, retail sales were up 6.4 percent versus
the first 10 months of 2019.”
nrf.com
Philly: 6-week shutdown could mean a ‘year without Christmas’ for businesses
The City of Philadelphia imposed new business restrictions on Monday that will
go into effect at the end of the week. Sectors of the local economy will be
required to shut down or severely curtail operations until at least Jan. 1. The
shutdown order comes at a critical time. It’s only with the holiday shopping
season that many retailers begin to generate their best sales of the year. The
order also puts a kibosh on Christmas parties and the peak of tourism in
Philadelphia.
inquirer.com
Security firm G4S settles discrimination lawsuit
Facebook’s security contractor will pay $595K in racial discrimination
settlement
G4S Secure Solutions, a contractor that provides security at Facebook’s
Prineville, Oregon data center, will pay $595,000 to settle allegations of
racial discrimination by five employees.
The complaints allege that G4S supervisors reduced the hours of Hispanic
workers, gave them unfavorable shifts, used racist and derogatory terms to
describe them, and that the company’s human resources personnel did not
respond to employees' complaints.
The workers will receive between $80,000 and $175,000 apiece under terms of the
agreement.
oregonlive.com
PayPal Inks Deal Letting U.S. Workers Get Paid Before Payday
PayPal has become one of the first major companies to pay its workers as soon
as it's earned, rather than wait every two weeks. The move comes after the
company looked at the compensation and spending habits of its lowest-paid
workers, many of whom were living paycheck-to-paycheck and relying on expensive
borrowing. PayPal also boosted salaries after the research, according to
Bloomberg.
The idea of getting paid daily rather than weekly has
grown in popularity in recent years, with some startups
promising to make it a reality. PayPal workers say it helps them "stay
ahead."
bloomberg.com
Home Depot is spending $1 billion to give thousands of its workers a raise
Sitting on bumper profits and cash as consumers remodel their homes during the
pandemic, Home Depot is joining a growing list of big box retailers giving its
workers a raise after a busy and challenging year during the COVID-19 pandemic.
The home improvement retailer said Tuesday it will invest $1 billion in what it
calls ‘incremental compensation’ annually for its workers.
yahoo.com
Dollar General Amps Bonus Pay as Pandemic Intensifies
Dollar General said it anticipated awarding another $50 million in bonuses to
eligible front line employees during its fiscal fourth quarter - a higher payout
than previously anticipated that would bring the retailer’s total “appreciation
pay” to $173 million in its fiscal year.
winsightgrocerybusiness.com
Only in NYC - You Gotta Watch This!
Wild video shows man blast flamethrower from atop MTA bus in Brooklyn
A
hot head with a flamethrower hopped on top of a city bus in Brooklyn and torched
the air above as onlookers filmed and cheered — sparking outrage at the MTA and
among police unions who say the bizarre display is
the latest sign of urban
decay.
Videos posted to social media show an unknown man on top of an ice cream truck
before leaping to the roof of the B26 bus that had stopped at the intersection.
The man then fires off the flamethrower — as a crowd cheers, the videos show. As
the flammable liquid from the fire gun falls onto the bus, it
briefly
ignites on top of the roof,
the video shows.
nypost.com
Lakewood, NY: City denies Walmart's request for on duty police officers and
patrol cars during holiday season
Walmart experiences inventory shortages in cleaning supplies, toilet paper
Wedding apparel retailer Brideside abruptly shuts down
12 million Americans could lose unemployment aid after Christmas
Quarterly Results
Target Q3 comp's up 9.9%, digital up 155%, sales up 21.3%
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All the News - One Place - One Source - One Time
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it wasn't for them The Daily wouldn't be here every day for you.
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Interface Security Systems Introduces
New Business Text Messaging App for Retailers
New Two-way Mobile Text Messaging App
Enables Retailers to Communicate with Customers Using Existing Published
Business Phone Numbers
Earth City, MO (November 18, 2020) —
Interface Security Systems, a
leading managed service provider delivering business security, managed network, UCaaS (Unified Communications as a Service) and business intelligence solutions
to distributed enterprises, today announced a new offering that enables
retailers to communicate with their customers via SMS and MMS text messages.
Using their regular published business telephone number, businesses can have
real-time two-way text conversations with their customers, inform them when
their orders are ready to be picked up. Customers can place orders, ask
questions, and store employees when they are waiting outside for their order.
Available as a component of the Interface
UCaaS (Unified Communications as a
Service) offerings, the new text messaging app does not require businesses to
equip their employees with new mobile devices or give out private numbers in
order to communicate with customers. Using the ‘Persistent Message’ feature, all
messages are securely maintained in the cloud and can be accessed by any iOS or
Android mobile device, tablet or computer. Multiple employees can access message
threads across multiple devices. This prevents loss of message history and
important information with the ability to maintain access on new devices should
one of the devices crash or even run out of battery. Designated employees can
login to the business text messaging application using single sign-on
credentials, turn alerts on or off, search messages, manage settings, and more.
“We are excited to work with our partners at Star2Star to expand our UCaaS suite
of services with a new Business Text Messaging app. Our integrated mobile and
desktop text messaging solutions will enable our customers to provide seamless
service to their customers by using their existing business phone numbers. The
cloud-based design provides flexibility in deploying this service and the
persistent message feature offers ease of use across multiple devices,” said Tom
Hesterman, SVP of Product Development at Interface Security Systems.
Click here for more information on the business text messaging solution.
About
Interface Security Systems
Interface Security Systems is a leading managed services provider delivering
business security
managed network,
UCaaS, and
business intelligence solutions to
distributed enterprises. We improve security, streamline connectivity, optimize
operations, and reduce IT costs, maximizing ROI for the nation’s top brands.
Learn more and follow us on our blog
Making IT Happen and on
LinkedIn. |
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Let's Represent Retail
Nominate Your Company's Cybersecurity Leader
Security magazine announces the Top Cybersecurity Leaders 2021 contest
Security magazine and its partner for the
Top Cybersecurity Leaders, (ISC)², is
looking for enterprise information security executives, who have made and
continue to make significant contributions in the cybersecurity space to their
organizations and/or the enterprise-level information security profession.
We want leaders that are not only mitigating risk within their organizations and
furthering the profession of cybersecurity, but those that are innovative,
forward-thinkers and thought-leaders in the industry. The goal of the program is
to highlight cybersecurity professionals who are making a difference in their
organization and/or in the industry as a whole. Entrants and nominees do not
need to be members of (ISC)² to apply to this program. Nominations will be
considered based on the overall positive impact that their work has had on their
shareholders, organizations, colleagues and the general public.
Nominations are due by December 10, 2020.
Submit your nomination here.
Jewelers Mutual Group Cautions Jewelers About Cyber Crimes
Larry Spicer, Jewelers Mutual VP of LP & Risk Management, Shares Advice
According to Forrester, online retail is expected to grow 18.5% this year.
In preparation, Jewelers Mutual Group cautions jewelers that an increase in
online shopping can also pose a risk of increased cybercrimes to their
businesses.
“When it comes to cybercrime, there are many precautions jewelers can take to
prepare for the increase in online sales,” said Larry Spicer, Jewelers Mutual
vice president of loss prevention and risk management. “Even if jewelers do not
sell inventory online, any computer connected to the internet can become a
source of attempted crime.”
Spicer advises jewelers to be aware of their vulnerabilities and implement steps
to strengthen their security to protect their customers and business. The video
here shares his recommendations.
A few safety tips from Spicer include the following:
● Add security and anti-virus software with
increased levels of intrusion protection systems and firewalls to any computer
connected to the internet.
● Update anti-virus software weekly or even daily.
● Take extreme caution when opening and downloading email attachments
unless you know exactly what it is and that it is a reliable source.
● Additional cyber security tips and information can be found in Jewelers
Mutual’s Clarity blog.
instoremag.com
From Russia Virginia With
Love
Former Army Green Beret Pleads Guilty to Russian Espionage Conspiracy
A former Green Beret conspired to spy for the Russian government while serving
in the Army and as a defense contractor with a top secret security clearance.
Peter Rafael Dzibinski Debbins, 45, of Gainesville, Va.,
pleaded guilty Wednesday to one count of conspiracy to commit espionage. He
will be sentenced Feb. 26 in federal court in Alexandria and faces up to life
in prison.
Born in the U.S. but with family ties to Russia, Debbins told investigators in a
written statement that he had a “messianic vision” of saving Russia from its own
leadership, and thought the intelligence operatives “would be my allies in
overthrowing their government,” according to court papers. He said he also
became concerned about the impact on his wife’s family if he did not engage, and
was bitter about his own experience in the U.S. Army.
According to court records, during a security clearance renewal last year
Debbins failed a polygraph test and subsequently confessed that he had been
in contact with Russian intelligence for 15 years.
washingtonpost.com
Trump fires CISA Director Chris Krebs
In a pair of tweets published on Tuesday, US President Donald Trump announced
that he "terminated" Chris Krebs, Director of the Cybersecurity and
Infrastructure Security Agency (CISA),
over a recent statement calling the recent presidential election the most secure
in US history. Trump claimed the statement was "highly inaccurate," citing
instead "massive improprieties and fraud" in an election he lost to Democrat
candidate Joe Biden.
Prior to being terminated today, Krebs served as CISA Director for exactly two
years and one day, since November 16, 2018, when the agency was formally
founded.
zdnet.com
CNP inFocus: Trust & Safety thru Nov. 20
In the next CNP inFocus, we will explore Trust & Safety and specifically how
fraud departments can work to change the perception of their efforts to protect
their company as aligned with customer experience and growth objectives.
Learn more
RH-ISAC's LAST Cyber Thursday of 2020 is Tomorrow
Relieving Intelligence Fatigue Through Automation
November 19 | 11:00 AM -
12:00 PM | Bryanne Edmonds, IT Security Analyst, Publix
Processing
and extracting value from threat data can be an overwhelming task. In a world
where quickness, efficiency, and response can mean the difference between
business as usual and a data breach, a cybersecurity team's ability to automate
processes and orchestrate workflows to streamline efforts is top of mind.
Bryanne Edmonds will address how her team overcame intelligence fatigue with an
automated approach by using PowerShell and Microsoft's Power Automate to
integrate intelligence from the RH-ISAC list serv. Through automation they were
able to improve the efficiency and effectiveness of their threat intelligence
program. Automation was a big discussion during the RH-ISAC Summit, so those
that want to hear automation tips and best practices in relation to ingesting
RH-ISAC feeds,
make sure you
register today!
Dark Web Trends You Should Know About During the Holiday Season
November 19 | 1:00 - 2:00 PM ET | Neta Zeitak, Threat Intelligence
Analyst, CyberInt
Are you prepared for the holiday season? By collecting, analyzing, and
operationalizing data found in the dark web, teams increase their threat
intelligence capacity and have seen broad business impact. Using stats and
analytics based on previous year's data, Neta Zeitak, threat intelligence
analyst at CyberInt, will identify key business risks retail and hospitality
organizations should be aware of. CyberInt will also share specific
recommendations and defense measures to use for the 2020 holiday season. Make
sure you
register today! |
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Post-Event Resources
Keeping up with Frauds and Scams in Canada
●
Presentation slides
●
Butterfly Data Brief (session sponsor)
Securing Retail: Trends in Loss Prevention
●
Ensure your company is represented in the
Canadian Retail
Security Survey
●
Please ensure the appropriate person in your organization fills this out
prior to Nov 30, 2020
●
Findings and a full report will be shared with you when available
Intelligent retail solutions addressing today’s needs
and tomorrow’s demands, Fast Five Sponsor Highlight
●
Axis Communications Solutions Guide
Halo Metrics LP Scholarship Giveaway
●
Product information slides
●
View LP Foundation Certification scholarship details and opportunities to
win on
LinkedIn
COVID Update
61% Feel Unsafe at Work
BC union representing retail, grocery workers says majority of members feel
unsafe at work due to pandemic
A union representing thousands of health, hospitality, retail and grocery
workers in B.C. says a majority of members feel unsafe at work. UFCW 1518 says
it sent out a survey to members on Monday asking several questions about health
and safety and their experiences working through the pandemic.
The survey found that 61 per cent of nearly 2,000 polled members do not feel
safe at work during the COVID-19 pandemic, while 90 per cent feel unsafe
some of the time.
The survey also found that 82 per cent of polled workers interact with
unmasked members of the public every day as part of their jobs, and 95 per
cent interact with an unmasked member of the public at least once per week.
UFCW says businesses that have not instituted mandatory mask policies for
customers have requested a clear order from the provincial government before
requiring customers to wear masks. The union is calling on the provincial
health office and the provincial government to issue an order requiring masks
to be worn in retail and grocery stores.
vancouversun.com
'An earthquake is coming'
Insolvency 2nd wave looms as once-strong businesses falter during pandemic
As
the second wave of the coronavirus pandemic was taking hold in Canada,
with Toronto once again prohibiting indoor dining, Peter Tsebelis and his
team at King Street Company Inc. decided they had little choice but to file for
creditor protection. It was a stunning reversal of fortune for the network of
trendy restaurants including Italian eatery Buca and Jacobs & Co. Steakhouse.
The filing signals an even more unfortunate turn to those who spend their days
dealing with restructurings and insolvencies. To them, it means the economic
impact has spilled over from the usual suspects in sectors such as retail and
cannabis that had problems before the spread of COVID-19 slammed the brakes
on normal daily life.
The ripples could keep spreading, insolvency specialists warn. Linc Rogers, a
partner at Blake, Cassels & Graydon LLP, said it’s clear to him there are a
number of “zombie” companies staggering on in Canada, appearing nearly
normal yet propped up only by government subsidies, wage support, tax
remittance deferrals and general government-backed stimulus.
financialpost.com
COVID-Killing Cart Cleaners?
Vancouver Island grocery chain first in Canada to install UV cart cleaner
The
Vancouver Island grocery store chain, Quality Foods, says it is the first in
Canada to install an ultraviolet light grocery cart cleaning machine. "It's
gone through a couple prototypes," said Quality Foods president, Noel Hayward.
The machine, which was designed by construction company P.C.L., uses "far
ultraviolet light" technology to kill germs on the surface of the grocery store
buggies. According to Quality Foods, the light is not harmful to human cells,
but does kill off germs, including the coronavirus.
ctvnews.ca
Covid-19 Cases Surged After Canadian
Thanksgiving in October
Will Americans Heed Their Northern Neighbor’s Warning?
Canadian Thanksgiving fell on October 12 this year, and two weeks later,
authorities reported a spike in Covid-19 cases and hospitalizations—most
likely as a result of people being together indoors during the holiday,
reports Alex Fitzpatrick for
Time
magazine.
smithsonianmag.com
Winnipeg bylaw officer fines fitness centre $5K for COVID-19 violation
Serratus Movement Centre on Henlow Bay was fined $5,000 for being open when
ordered to close, Jay Shaw, head of the city's emergency management
department, announced at a news conference with Mayor Brian Bowman on Friday.
Since the city began assigning bylaw officers to enforce the orders, they have
inspected 159 facilities and issued two warnings to individuals for not
wearing masks, and two businesses have received fines.
cbc.ca
Coronavirus/COVID-19 Resources for Retailers
As The Voice of Retail, the Retail Council of Canada is here to help
retailers navigate through this crisis.
retailcouncil.org
Canada: COVID-19 Screening Is Mandatory in Ontario Workplaces
Code Red COVID restrictions ‘devastating’ on Manitoba retailers
How a second wave will impact shopper behaviour
Pandemic-related spending patterns help Loblaw beat Q3 profit expectations
Momentum is Growing
Grocery code of conduct could finally be on horizon, industry associations say
When the federal, provincial and territorial agricultural ministers meet later
this month, one controversial item of the agenda will be the fee hikes that
some large grocery retailers have put on suppliers recently.
Industry
associations representing independent grocers, food producers and suppliers
are hoping for a grocery code of conduct that could prevent large grocery
chains from implementing extra fees on suppliers, a move they say negatively
affects all players in the supply chain.
Some industry leaders have been asking for a code of conduct for years. But this
time, amid the COVID-19 pandemic, they think it could actually happen.
For one, they’re seeing more political interest in the issue, likely thanks
to the pandemic. As well, more and more industry associations — producers,
suppliers and independent grocers — are signing on in support, said Gary Sands,
senior vice-president of the Canadian Federation of Independent Grocers (CFIG).
He pointed to an October
report supported by more than 30 grocer, producer and supplier
associations across Canada, including the CFIG, that surveyed Canadians
about the food supply chain and called for a code of conduct.
thestar.com
Landlord’s attempt to evict HBC blocked for now, but retailer ordered to pay
rent
Kitchener, ON: Walmart stores reopening following fires
Massive Police Bust in Toronto - 37 Arrests
$160M of Illegal Cannabis Seized in Canada; Guns & Exotic Animals Found
During
a massive police bust just north of Toronto,
police seized $160 million
worth of illegally-grown cannabis.
This, along with the local authorities’
confiscation of guns and
“several exotic animals”
have birthed this Florida-esque
headline.
BlogTO reported that the
bust involved 15 different
properties. But the
exotic animals are what make this case an odd one. The raid uncovered
three kangaroos and two zebras.
Perhaps the criminal cultivators were working their way towards opening a zoo.
In a new release announcing
the raid and
37 resulting arrests,
York Regional Police wrote, “Animal control was notified and is investigating.”
Well, we should hope so as we don’t know how well kangaroos and zebras would
fare in a Toronto holding cell.
phuketimes.com
Richmond, BC: 17 people arrested in one day in joint operation between police &
loss prevention officers
Seventeen people were arrested in one day in Richmond, as part of a joint
operation between Richmond RCMP and Metro Vancouver Transit Police. The arrests
– which Mounties say are for “various offences,” with charges still pending –
took place on Nov. 7 in Richmond’s downtown core and central business district.
As the Canada Line runs through both of those areas, RCMP teamed up with
Metro Vancouver Transit Police, as well as loss prevention officers for the
operation. A “notable observation” from the joint operation was that “a
large number” of those arrested were not from Richmond. Rather, they had taken
transit into the area to commit their crimes, according to Richmond RCMP.
richmond-news.com
East York, ON: 7 boys ages 14-16 arrested after multiple armed robberies
Toronto police alleged that on Monday, Nov. 9, two retail robberies took
place in the Cosburn and Donlands avenues area. Police said that in both
incidents, a group of boys entered a store while attempting to conceal their
identities. Once inside, one of the boys allegedly threatened an employee
with a knife then stole cash, cigarettes and cigars. Police alleged the boys
then fled the area in a stolen vehicle. Police located the vehicle that had
struck a house, and the boys were running away.
beachmetro.com
Halifax gun dealer in crosshairs for smuggling illegal weapons into Canada
The warrant was obtained as part of an investigation into possible charges under
the Customs Act of smuggling prohibited magazines into Canada, as well as
having them in his possession, purchasing, selling or exchanging them.
The probe is also looking at a possible criminal charge for importing prohibited
magazines.
thechronicleherald.ca
Vancouver store employee threatened twice with weapons during first day on job
Belleville, ON: Store employee caught stealing $700 in merchandise over 4 months
Kelowna, BC: RCMP arrest liquor store theft suspect
Robberies & Burglaries
●
C-Store - Vancouver, BC - Armed Robbery (2x)
●
Jewelry Store - Innisfail, AB - Burglary
●
Trappers Restaurant - Behchoko, NT - Armed Robbery
●
Unnamed Stores - East York, ON - Armed Robbery (2x) |
How are we doing? We need your input & suggestions. Send to
lpnews@d-ddaily.net
View
Canadian Connections Archives
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'Tis the Season for Online Shopping Scams
With An Even Bigger Surge Of Online Holiday Shopping Amid The Pandemic,
Scams Could Also See A Boom
Getting presents in-person isn’t exactly an essential activity, and Chicago is
now under a
stay-at-home advisory.
“We are going to see
an explosion of online
shopping,” said
Governors State University professor Bill Kresse, better known as Professor
Fraud, who also predicted a
boom in online scams.
Now
fraudsters are more sophisticated, so look out for tricky cyber alerts, such as
warnings of a problem with an order. “If it’s a Christmas gift to your dear Aunt
Betty, you’re going to click on that without thinking, because you’re concerned
about what might be wrong,” Kresse said.
Another big no-no?
Don’t save credit card
information online or in apps.
It’s a pain, but you should type all that info in each time you buy. Otherwise,
that could be the gift that keeps on giving to hackers. Professor Fraud suggests
ignoring emails about online orders and instead checking for updates in your
account with the retailer.
Meanwhile, the
payments industry will spend
over $10 billion by 2023 on advanced fraud prevention and detection technologies
– a figure higher than any
other industry globally. The technologies tokenization, biometric
authentication, end-to-end encryption, and secure messaging protocols, ETA said.
chicago.cbslocal.com
No Going Back Now
Covid-19 Has Changed Shopping for Good, Retail Giants Predict
The consumer behaviors that accelerated at the start of the virus -- think
digital ordering, bulkier
baskets and no margin for error when it comes to delivery
-- are showing zero signs of abating eight months in.
For three straight quarters now,
Walmart Inc.
has seen U.S. customers place
fewer total orders but purchase much more when they do.
Tyson Foods Inc.’s
CEO on Monday highlighted “stickiness in click-and-collect and
click-and-deliver,” while executives at Chinese online giant
JD.com Inc.
said this week the shift toward online shopping is here to stay.
“We’re convinced that most of the behavior change will persist beyond the
pandemic,”
Walmart Chief Executive
Officer Doug McMillon
said on an investor call after its U.S.
e-commerce business jumped 79%
in the latest quarter.
The global coronavirus outbreak has
upended everything from
grocery shopping to restaurant take-out
as shelter-in-place orders come and go in waves.
bloomberg.com
Online Shoppers Undeterred by COVID as Holiday Shopping Season Shifts Earlier
According to an Akamai-commissioned survey of more than 1,000 U.S. consumers
conducted between October 31 and November 2, 2020,
73% of shoppers who have
started gift hunting have done half to all their shopping online to date.
And if they are not finished, 85% of consumers plan to do at least half of the
remainder of their holiday shopping online.
securityboulevard.com
Pandemic Speeds Americans’ Embrace of Digital Commerce
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Suffolk, VA: 3 women caught on camera stealing over $11,000 worth of products
from Ulta Beauty
Suffolk
Police are asking for the community’s help to identify 3 women caught on video
stealing more than $11,000 worth of beauty supplies from an Ulta Beauty
location. Police say the incident occurred Monday just after 3 p.m. at the Ulta
Beauty location on University Boulevard. Security cameras at the store caught
the women working with one another during the grand larceny incident. In the
video, one of the women could be seen walking around the store appearing to grab
several items from shelves before meeting up with the others. The other two
could be seen concealing the items inside their clothing before the group left
the store without paying.
wric.com
Wyandotte, MI: Two shoplifters work together to steal items at CVS
Alcohol and body wash were the preferred items for two two men who shoplifted
them at a Wyandotte drug store. The incidents occurred shortly after 7 a.m. Nov.
7 at CVS/pharmacy. An employee told officers the two men walked in the store at
7:07 a.m., but not together. The first man grabbed a hand basket and walked to
the liquor aisle, where he grabbed bottles of Seagram’s, Tito’s and New
Amsterdam. The second man placed 10 bottles of Dove body wash and three bottles
of Axe body wash into a push cart. As the first man was walking toward the exit,
the employee told him he needed to pay for the alcohol. “No I don’t,” he said,
then walked out the store with the three bottles of liquor in the handbasket and
ran. While the employee was calling 911, the second man put all the items in the
cart down his pants and walked out of the store. He took off in an unknown
direction.
thenewsherald.com
New
Haven, CT: Indictment Alleges Rhode Island Man Stole and Then Sold Luxury Car
Tires and Rims
As alleged in the indictment, between May 2015 and August 2018, Farias and
others stole tires and rims from numerous luxury vehicles at car dealerships
in Connecticut, Rhode Island, New York and Maine. The co-conspirators then
sold the stolen goods to others around the U.S.
justice.gov
Menomonee Falls, WI: Police seeking suspect in $400 Tool theft from Ace Hardware |
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Shootings & Deaths
Ceres, CA: Man, 45, Suspected Of Shooting At Home Depot Loss Prevention Agent
Authorities have arrested the alleged shoplifter suspected of shooting at a Home
Depot loss prevention worker in Ceres over the weekend. Ceres police said, early
Sunday afternoon, loss prevention spotted two men who were suspected of
previously stealing from the store. Again, loss prevention spotted the men
loading up a tote bag with more merchandise. The men were soon trying to run out
of a fire exit. This time, a loss prevention agent was waiting outside. When the
suspects ran out, the agent confronted them and told the pair to drop the items.
However, police say the suspect who wasn’t carrying the bad pulled out a handgun
and shot at the loss prevention agent. No one was hurt in the shooting, police
say.
sacramento.cbslocal.com
St Louis, MO: Papa John’s driver's car stolen at gunpoint, 10-12 shots fired
A
pizza delivery driver had his car stolen during a brazen robbery in Downtown
West St. Louis overnight. The Papa John’s employee was heading to his car
outside the restaurant on Tucker when he noticed a man walking toward him around
12:45 a.m. Wednesday. The delivery driver told News 4 the man then pulled out a
rifle and demanded he get on the ground and hand over his car keys. The driver
said he got on the ground and threw his car keys. He then told News 4 he got
up and ran away, during which the suspect fired 10-12 shots at him. The
suspect drove past the victim in the stolen car and over the Stan Musial Veteran
Memorial Bridge into Illinois, where he was taken into custody. The Papa John’s
employee was not injured. He told News 4 he got the car four days ago.
kmov.com
Robberies, Incidents & Thefts
Fremont, CA: Serial C- Store Robbery Suspect Arrested; hit over 20 stores since
October
Fremont police detectives arrested a 40-year-old Union City man Tuesday as the
suspect in a series of armed robberies at gas station/convenience stores in the
East Bay and South Bay. Police said the man, who they said claimed to be
committing the crimes for his sick child, is suspected in more than 20
robberies since October, including five in Fremont, as well as Newark, Union
City, Hayward, Mountain View, Milpitas, Sunnyvale, Campbell, and Los Altos.
sfgate.com
Wichita,
KS: Police asking for help locating Dollar General robbery suspect armed with a
machete
The Wichita Police Department is asking the public's help in locating the
suspect of a robbery on Sunday night at a Dollar General in southeast Wichita.
In a Facebook post on Tuesday, WPD says around 8:20 p.m. Sunday, Nov. 15, the
suspect entered the Dollar General in the 4500 block of East Pawnee, armed with
a machete and demanded money from the store employee.
kake.com
Yolo County, CA: Man accused of hitting security guard with car
Last Saturday at 3:00 p.m. a Loss prevention from a store in the Woodland
Harvest Square Shopping Center chased Lonni Goff, after he stole property. Mr.
Goff made it to his vehicle and began to drive away. The loss prevention person
tried to get to the vehicle and stop it and was struck by the vehicle causing
minor injuries. A Yolo County probation officer hearing the call, observed the
suspect vehicle enter the County Fair Mall parking lot. Officers arrived and
found Mr. Goff who was identified as the suspect. Mr. Goff was booked at Yolo
County Jail for shoplifting and assault with a deadly weapon.
facebook.com
Houston, TX: Seven Charged in Connection with a COVID-Relief Fraud Scheme
Involving more than 80 Fraudulent Loan Applications Worth $16M
“These
defendants allegedly participated in a scheme to capitalize on the pandemic
by filing at least 80 fraudulent PPP applications and enriching themselves by
$16 million, spending it on luxury items such as a Porsche and Lamborghini
automobiles,” said Acting Assistant Attorney General Brian C. Rabbitt of the
Justice Department’s Criminal Division. “The department and our law enforcement
partners will continue to aggressively pursue those who would seek to illegally
exploit the ongoing national emergency for their own benefit.”
justice.gov
Brockton, MA: Two men indicted in connection with Family Dollar Armed Robbery;
3 employees assaulted
Golden, CO: Police seeking 3 suspects in Home Depot robbery; threatened store
worker with axe
Beaumont, TX: BPD investigating at least 7 robberies with similar suspect and
weapon descriptions
Madison, WI: Man sentenced to 15 years after 2018 Armed Robbery of O’Reilly’s
Newport News, VA: Man sentenced to 6 years after pleading guilty to 2019 Papa
John’s Armed Robbery
San Juan, Puerto Rico: Policeman accused of $1,300 theft at The Home Depot while
in uniform
Berlin, Germany: Three Arrests Made After Last Year’s Billion-Dollar Jewel Theft
at German Museum
Fire/Arson
Ocean City, NJ: 12-year-old boy charged with Arson after fire at Jersey Shore
Acme
A 12-year-old boy has been charged with arson in a fire in the parking garage
below an Acme grocery store in Ocean City, officials said. The Acme on West
Avenue was reported to be on fire at about 12:53 p.m. Sunday and the store had
to be evacuated. No one was hurt, but the store remains closed. The boy was
charged with aggravated arson, failure to report a fire, risking widespread
injury or damage, aggravated assault and criminal mischief, the city said.
nj.com
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●
Batting Cage –
Lincoln, NE – Burglary
●
Beauty Salon –
Chicago, IL – Robbery
●
Bicycle – Boulder, CO
– Burglary (2x in a week)
●
C-Store – Athens, GA –
Burglary
●
Dollar General –
Huntsville, AL – Robbery
●
Dollar General –
Wichita, KS – Armed Robbery
●
Dollar General –
Columbus, GA – Robbery
●
Gas Station –
Montgomery, AL – Robbery
●
Gas Station –
Philadelphia, PA - Robbery
●
Grocery – Tulsa, OK –
Armed Robbery
●
Home Depot – Ceres, CA
– Armed Robbery
●
Jewelry – San Francisco, CA – Robbery
●
Jewelry – Lakewood, CA – Robbery
●
Jewelry – Chula Vista, CA – Robbery
●
Liquor – Colonie, NY –
Armed Robbery
●
Medical Center –
Miami, FL – Burglary
●
Restaurant – St Louis,
MO – Robbery (Papa John’s)
●
Restaurant – Chicago,
IL – Burglary
●
Restaurant –
Wilmington, NC – Armed Robbery
●
T-Mobile -Palmdale, CA
– Robbery
●
7-Eleven – Bridgeton,
NJ – Armed Robbery
Daily Totals:
• 16 robberies
• 5 burglaries
• 0 shootings
• 0 killed |
Click to enlarge map
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Nicholas Stafford named Regional Risk Manager for Aritzia
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Featured Job Spotlights
Manager, Asset Protection
Glendale, CA
- posted November 5
The Manager, Loss Prevention is responsible for the development and execution of
all training, awareness programs and Guidelines & Procedures related to Loss
Prevention and Safety initiatives within Disney Store North America.
Additionally, they will support the LP team and be trained in all facets of Loss
Prevention and Safety to support special projects, daily incident response and
field initiatives, as needed...
Field Loss Prevention Manager
Framingham, MA
- posted November 5
Staples is focused on our customer and our community. As a Field Loss Prevention
Manager for Staples, you will manage and coordinate Loss Prevention and Safety
Programs intended to protect Staples assets and ensure a safe work environment
within Staples Retail locations...
Asset & Profit Protection Investigations Analyst
San Francisco, CA
- posted September 24
You should have strong analytical skills, be a quick
learner, and drive to innovate with both technology and processes. They will be
personable, open to learning, collaborating with others, and apt to saying "yes"
or "I’ll find a way", rather than "no" or "that’s impossible"...
Area Loss Prevention Manager
Pittsburgh, PA
- posted September 10
Our Area Loss Prevention
Managers ensure safe and secure stores through the objective identification of
loss and risk opportunities. Our Area Loss Prevention Managers plan and
prioritize to provide an optimal customer experience to their portfolio of
stores. They thrive on supporting and building high performance teams that
execute with excellence...
Customer Success Specialists
Multiple Locations - posted October 9
The
role of the Customer Success Specialist is to engage, empower, and excite our
community. As a Customer Success Specialist, your primary responsibility is to
ensure both retailers and law enforcement, who make up our community, have great
experiences and achieve real crime reduction outcomes from using our platform.
Apply Here
Sales Representatives
NuTech National - posted October
13
NuTech National, an
established and rapidly growing 40+ year electronic security company is
expanding our National Sales Team. Seeking motivated, driven and successful
sales reps to expand our national retail and governmental vertical markets. Top
pay, benefits and signing bonus available. Please apply to
melissa@nutechnational.com
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
VP, Shortage Control |
Burlington Stores |
North Burlington, NJ |
November 17 |
Vice President |
Mobilelink |
Sugar Land, TX |
July 8 |
Director |
LP Dir. |
America's Car-Mart |
Rogers, AR |
November 16 |
Dir. AP |
Curtis Food Recruiters |
Boston, MA |
November 5 |
Dir. Safety & Security |
Disney |
Emeryville, CA |
November 2 |
Dir. Governance, Risk & Compliance |
DoorDash |
San Francisco, CA |
October 9 |
Dir. Security Operations |
Gap Inc. |
San Francisco, CA |
October 1 |
Dir. Risk & Analysis |
Genesco |
Nashville, TN |
November 17 |
Dir. Safety/Risk Mgmt.
|
Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Dir. of Security |
Gorgo Group |
Orlando, FL |
November 5 |
Dir. of LP |
Ingles |
Black Mountain, NC |
September 17 |
Dir. of Security |
Jushi Holdings Inc. |
Manassas, VA |
Nov. 9 |
Dir. AP |
McLane Company |
Temple, TX |
November 5 |
Dir. of Loss Prevention |
Parker's C-Stores |
Savannah, GA |
June 3 |
Sr. Dir. Environmental Health & Safety |
Ross Stores |
Dublin, CA |
October 9 |
Dir. Security Operations |
Salesforce |
Seattle, WA |
September 9 |
Dir. LP Stores |
Tractor Supply Co. |
Brentwood, TN |
November 6 |
Dir. Global Retail AP |
Under Armour |
Baltimore, MD |
October 13 |
Corporate/Senior Manager |
Mgr, Global Physical Security & Investigations |
CDK Global |
Hoffman Estates, IL |
October 30 |
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A career is like a horse race that starts fresh everyday, every week, every
inventory period, every management change and every new employer. Quite frankly
it never stops, and you don't want it to actually. Because if it does then
you're not in the game, and being in the game is what it's all about. As in
every race, some days you win, some days you show, some days you place and some
days you just downright lose. The bottom line is learning how to lose with
dignity and how to win with humility. But the most important thing is just
staying in the game and keeping focused.
Just a Thought, Gus
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