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2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time
Domino’s
Safety, Security &
Loss Prevention Team
Following a two-day Active Shooter Training
presentation at the company's headquarters
Pictured (left to right): Bryan Lee, Tykieska Clifton, (Kevin Morris-EVP
and GC), Corey Damon, Greg Knox, Francis Florio, Dave Calhoun, Tim Erb, Robert
Figueroa, Kevin Kent, Isaac Fabrega, Matt Egnot, John Gregg, Ryan Berkey, Cody
Masten, Shawn Rynerson, Van Carney
Thanks to Van Carney, National Director - Safety & LP at Domino's, for submitting
this GLPS.
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Global Retail Shrink 2019 and the Future of Loss Prevention
By Tony D'Onofrio, Global
Retail Influencer
The continued renaissance of the global retail industry will require increased
innovation to protect employees, customers, and products. Traditional security
solutions that typically increase friction to deter theft are counter to the new
digitally empowered consumer that progressively wants to just scan and go.
USA LP Technology Investments Increasing
According to the latest
NRF national shrink survey, "Surveyed LP professionals indicated their
budgets for loss prevention efforts will be up for 44.5% of respondents and
68.2% say they’ll allocate additional resources, most of that in technology."
The top five LP technology focus areas below are very interesting. Note that EAS
is missing from this list. All five areas are experiencing Year-on-Year growth
except for armored car deposit pickups.
Of particular interest are the technologies that are "in / out" for FY2018. Two
versions of EAS tagging are "in" which is counter to what is reflected in
the top 5.
In terms of emerging technologies, POS analytics is becoming ubiquitous
with 87% planning to have it implemented by 2020. Video analytics which
is counter to some of "out" technologies is increasing its presence along with
biometrics (fingerprints & facial recognition).
The Future of Retail Loss Prevention
Loss
prevention has a bright future. Partially this is based on the fact that key
legacy loss prevention technologies are disrupting the future of retail.
EAS was one of the first item level technologies and it is transitioning into
smarter Internet-of-Things (IoT) connected consumer products solutions. Video
which had a rough start in security is becoming a very important overall retail
visual intelligence solution through computer vision.
I see GPS inside stores, Artificial Intelligence (AI) / machine learning applied to
video, and face recognition having substantial growth in the near to mid-term.
Key to a brighter future of loss prevention is ever increased focus on
engagement for both green and red shoppers. For the green consumer, LP needs to
decrease friction as new digital generations will quickly switch to alternative
competitive shopping platforms. For the red consumer that intends to steal, data
and visual intelligence platforms will increase their presence.
Retail crime patterns are changing, as are how consumers engage with brands. For
loss prevention, this is the age to elevate the function through transformative
brand integrated supportive security solutions to drive a mutually prosperous
future retail.
tonydonofrio.com
Study: 75% of Millennials Abandon In-Store Purchases; Led by Out-of-Stocks
Zebra Technologies
Corporation (NASDAQ: ZBRA), an innovator at the edge of the enterprise with
solutions and partners that enable businesses to gain a performance edge, today
revealed the results of its 12th annual
Global Shopper Study, the industry’s only market tracker that analyzes
the attitudinal behavior of shoppers, retail associates and retail executives
and examines the retail and technology trends impacting shoppers’ purchasing
behavior.
Three-fourths (75 percent) of surveyed millennial shoppers and more than half
(53 percent) of Gen X shoppers indicated they shopped in a store and left
without a purchase only to end up buying the item online. The main culprit
for retailers losing in-store purchases to online shopping is due to issues with
inventory management, particularly out-of-stocks. Both shoppers and retail
associates expressed dissatisfaction with the number of out-of-stocks as 43
percent of retail associates cited customer complaints about out-of-stocks as
their biggest frustration and 39 percent of shoppers left a store without a
purchase due to this problem.
businesswire.com
From LP to Mayor:
Barry McDonnell, Regional LP Manager for Sephora,
Elected Mayor of Camas, Wash. as a Write-In Candidate
Barry
McDonnell launched his write-in campaign to be the new mayor of Camas just a
little over a month ago - but he won more than 50% of the vote, beating
incumbent Shannon Turk.
The 41-year-old married father of 4 moved his family to Camas just a few years
ago from Colorado.
He’s a loss-prevention manager in charge of Sephora locations across several
states.
McDonnell was largely inspired to try for the political office due to a
controversial $78 million bond on the ballot to build a new pool and community
center. The measure lost by 90%. Many residents, including McDonnell, felt the
public’s voice wasn’t heard at City Hall.
The new mayor credits his yard signs, mailers that stated “I am not a
politician” and social media conversations for helping him win the election on
Nov. 5.
McDonnell walked into Camas City Hall on Thursday to start learning the ropes.
He said his management experience will be helpful in his new role
but he also plans to take a class. He’ll be sworn into office in December.
koin.com
Meijer Team Members Receive LPQ Certification Scholarships
to Support Career Advancement
Meijer and
The Loss Prevention
Foundation (LPF), recently awarded course and exam scholarships to employees
to support their career and personal development while working at Meijer.
Through these scholarships, 30 Meijer Asset Protection employees will earn the
widely recognized LPQualified (LPQ) certification from the LPF.
“Meijer is dedicated to training and education for their associates to set them
up for long-term success,” said Terry Sullivan, LPC, president of the LPF.
“Educating the LP industry is our mission and it's great to see that Meijer team
members are eager to pursue their LPQ certifications. We look forward to
continuing to assist them with making education a priority in their company.
Read More
Charlotte, NC: Shoplifters in Charlottes are 'professional criminals'
Many
people might think of a shoplifter and think it's a bored teenager looking for a
thrill, but Charlotte Mecklenburg Police say there are professional criminals
out there targeting businesses across the Charlotte area and causing major
problems for business. At a Wednesday press conference, CMPD discussed a few
cases of the 825 retail theft cases just this year. In January they created
a task force dedicated to solving these crimes which are usually committed by
professional and organized criminals. So far, the task force recovered more
than $80,000 worth of stolen property, but $884,000 is the full amount of
merchandise that has been stolen so far this year. "As the Organized Retail
Crime Task Force, we're going to hold people accountable for their actions,"
said Sgt. Jeff Brown with CMPD. "When you look at the businesses, your sons,
daughters, fathers, mothers could be working at these stores."
Of the arrests they've made so far, police say many of the people are
professionals and go into the stores with a plan to steal as much merchandise
before police get there. They then usually see the products online or on social
media to unsuspecting shoppers. "They're not going in and stealing a candy bar,"
Brown said. "We're seeing thefts of upwards of $1,000. I've seen a couple of
$15,000-$20,000."
wbtv.com
ICE HSI New Orleans seizes $8M in counterfeit goods in pre-holiday operation
U.S.
Immigration and Customs Enforcement’s (ICE) Homeland Security Investigations (HSI)
New Orleans announced the results of a month-long Intellectual Property Rights
surge operation Nov. 13 that overlapped the Halloween and holiday shopping
seasons resulting the seizure of more than 33,000 counterfeit items valued at
more than $8 million.
In fiscal year 2019, HSI as a whole seized more than $800 million in counterfeit
goods, and made more than 350 criminal arrests related to support of IPR
enforcement operations.
ice.gov
FDA sends Dollar Tree warning letter for selling 'potentially unsafe drugs' from
Chinese suppliers
Dollar Tree is under fire for stocking “potentially unsafe drugs” and cosmetics.
The Food and Drug Administration said in a
news release on Thursday it sent a warning letter to Greenbrier
International Inc., which does business as Dollar Tree, outlining “multiple
violations of current good manufacturing practices at contract manufacturers
used to produce Dollar Tree’s Assured Brand OTC drugs” and other products sold
at Dollar Tree and Family Dollar stores.
usatoday.com
Manhattan photo and video retailer B&H dodged $7M in taxes, NY AG alleges
Photography and video equipment retailer B&H knowingly failed to pay millions of
dollars in sales taxes due in New York, according to a
lawsuit filed by the state attorney general. The suit alleges that, since
2006, B&H has offered “instant rebate” deals to customers. Under those deals, a
manufacturer offers to reimburse a company that sells its products at a
discount, but the company still has to pay taxes on the full, undiscounted price
of the item. B&H, according to the suit, offered instant rebates, but failed to
pay taxes on the discount. Over 13 years, the suit alleges, B&H received at
least $67 million in reimbursements on those deals, and didn’t pay more than $7
million in taxes it owed as a result.
theverge.com
Demonstrators scan public faces in DC to show lack of facial recognition laws
There aren't many regulations guiding the use of facial recognition technology.
So a digital rights group highlighted that point by scanning people's faces in
busy sections of Washington, DC, on Thursday.
The digital rights group Fight for the Future planned this attention-grabbing
stunt as part of its campaign to get facial recognition technology banned.
Three activists from the group wore hooded white jumpsuits with yellow signs
saying "Facial recognition in progress" on the front. They also had headgear
equipped with phones that ran Amazon's Rekognition facial recognition
technology. Amazon didn't comment for this story.
cnet.com
Retail projected to be fastest growing industry for metal detectors next 5 years
The contraband detector market is projected to grow from USD 3.9 billion in 2019
to USD 5.4 billion by 2024, with a CAGR of 6.7%, according to a
report. Due to the increase in criminal activities, metal detectors with
high operational and functional performance are required for inspecting people
and baggage.
Based on applications, retail is likely to be the fastest-growing industry
during 2019–2024. Due to the rising threats of attacks and security concerns at
public places such as retail stores and malls, there has been an increasing use
of contraband detector technologies in retail application. Most retail stores
have both walk-through metal detectors and handheld metal detectors. Also, as
retail stores are turning out to be soft targets for terrorists, these
stores are likely to use X-ray imaging scanners, along with metal detectors.
finance.yahoo.com
NRF: 165M+ people expected to shop over five-day Thanksgiving weekend
Retailers are preparing for one of the busiest shopping weekends of the year
with an estimated 165.3 million people likely to shop Thanksgiving Day through
Cyber Monday, according to the annual survey released today by the National
Retail Federation and Prosper Insights & Analytics. Throughout the course of the
holiday weekend, 39.6 million consumers are considering shopping on Thanksgiving
Day, 114.6 million on Black Friday, 66.6 million on Small Business Saturday and
33.3 million on Sunday. The shopping weekend will wrap up on Cyber Monday, when
68.7 million are expected to take advantage of online bargains.
nrf.com
ICSC: Consumers Bullish on Thanksgiving Weekend; $101B in Sales Forecast
With the biggest shopping event of the year just around the corner, retailers
expect a strong turnout at stores and shopping centers this Thanksgiving
Weekend. According to the Pre-Black Friday Intentions Survey conducted by ICSC,
85 percent of adults will shop during the four-day weekend, and 80 percent will
visit a mall or shopping center. Shoppers anticipate spending an average of
$470, totaling $101.4B over the course of the weekend.
icsc.com
Senior LP & AP Jobs
Market
Dir. of Loss Prevention job for Surf Style Retail Management in Hollywood, Fla.
The
primary purpose of this position is to direct all Loss Prevention activities for
Surf Style Stores and Distribution Centers. Develop strategic planning
initiatives to ensure that the Company's losses are consistent with the
Company's financial objectives. Identify and lead the implementation of
technology and systems that will reduce exposures at the Stores and Distribution
Centers. Develop and monitor all operational expense and capital budgets related
to asset protection. Support the investigation and the resolution of criminal
activities against the Company, its customers or employees. Work closely with
other departments such as Finance, Internal Audit, Risk Management, Inventory
Management, Inventory Accounting, Sales Audit and Merchandising to identify
causes of loss and implement solutions.
linkedin.com
Sears laying off nearly 300 corporate employees after announcing 96 store
closings
Subway requiring operators fill out questionnaire, answer to a committee before
closing stores
Quarterly Results
JC Penney Q3 comp's down 9.3%, net sales down 10.1%
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please.
If it wasn't for them The Daily wouldn't be here every day for you.
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NPC International, Inc. Joins the Agilence Customer Community
MOUNT LAUREL, N.J., November 14, 2019
- Agilence, Inc., the leading provider of data analytics & reporting solutions
to the retail and restaurant industries, today announced that NPC International,
Inc. has selected the
20/20
Data Analytics Platform as their new data analytics reporting tool. NPC
International is the fifth-largest restaurant unit operator in the US and will
be using Agilence's technology within its 393 Wendy's locations.
NPC International believes their strength is in their people. They strive to
create a fun environment that supports every member of their team in reaching
their goals and aspirations. Their focus on employee satisfaction is conveyed
through the exceptional service they provide to their customers.
“After reviewing other data analytics solutions, it became clear that Agilence’s
20/20 Data Analytics Platform was the one for us,” said Salvatore Miele,
Director of Loss Prevention. “Agilence will give our team insights into
day-to-day operations allowing us to identify real opportunities for success so
we can improve our top-line growth while minimizing losses.”
“We
are thrilled that NPC International has selected Agilence to aid them in
uncovering operational inefficiencies and reducing losses by analyzing data
across their Wendy’s locations,” said Russ Hawkins, President & CEO, Agilence,
Inc. “NPC international joins a growing number of quick-service restaurants
using our analytics platform and we welcome them to the Agilence family.”
About Agilence
Agilence, Inc. is the industry leader in Data Analytics & Reporting for retail
and restaurant organizations. Agilence develops the 20/20 Data Analytics
Platform, a highly flexible and powerful cloud-based reporting solution that
provides organizations with a complete view of their business, empowering them
to make informed decisions faster, increase sales, and eliminate losses.
Agilence, Inc. is headquartered in Greater Philadelphia. Learn more about
Agilence at
AgilenceInc.com.
About NPC International
NPC International, Inc. is the largest franchisee of both Pizza Hut and Wendy’s
in the United States with 1,225 Pizza Hut units in 27 States and 393 Wendy’s
units in seven states plus Washington, D.C. |
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IntSights Finds Organized Retail Crime Costs Retailers $30 Billion Each Year
The retail industry is experiencing more breaches than any other industry in
2019 as criminals consistently deploy new advanced hacking methods to target the
vast assets and data retailers control. As digital commerce becomes increasingly
popular around the world, retailers have invested heavily in state-of-the-art
platforms to fuel their e-commerce engines, while neglecting to invest in
adequate security protocols.
A new report by IntSights,
Cyber(attack) Monday: Hackers Target the Retail Industry as E-Commerce
Thrives, breaks down retail's external threat landscape.
“The retail sector is in a high-pressure state with revolving employees, both
online and in-store locations, and increasing regulations guiding the sector
toward advanced security protocols to protect consumer information,” said
Charity Wright, Cyber Threat Intelligence Advisor, IntSights. “As the retail
attack surface continues to spread, the industry needs to build a solid
foundation of security and monitor external threats to prevent full-blown
attacks from coming to fruition.”
Top Challenges and Threats to the Retail Industry in 2019:
● Organized Retail Crime (ORC), including fraud operations,
card-not-present (CNP) transactions, and a growing dark web community. Emerging
dark web underground communities target retailers.
● Point-of-sale (POS) malware, web application compromise, ransomware,
and other common attack methods plaguing the industry. Retailers often lack
advanced security protocols to ward off these attacks.
● Inventory shrinkage and store-based theft, as loss prevention employees
hope to start coordinating with cybersecurity teams to prevent theft, fraud, and
physical attacks.
● The costs of compliance and the challenges retailers face when slapped
with additional regulations and crippling fines.
intsights.com
U.S. Investors Focus on Cybersecurity as Data Concerns Deepen
A company’s security is being considered at all levels of the investment
process
How good a company is at cybersecurity is joining factors such as greenhouse-gas
emissions and directors’ pay when it comes to investors evaluating whether or
not to buy in. Private-equity firms, asset managers and hedge funds in the U.S.
are increasingly looking at companies’ cybersecurity arrangements, and how they
protect data, before deciding to invest.
Cybersecurity risks have been included for some time in due diligence
questionnaires that insurers send to covered companies and reports that
private-equity firms compile about targets. Such questionnaires typically
analyze everything from corporate governance to how recently a penetration test
occurred.
The high-profile nature of recent data breaches has enhanced investors’ focus on
data and cybersecurity.
“Cybersecurity is an area where you can have immediate financial and
reputational harm to a company, so investors would be very concerned about it.”
wsj.com
How to Increase Collaboration Between IT and Executive Leadership Teams
The IT department is a key division within any organization, and IT is a crucial
resource for pushing the future direction of the business. The C-Suite and IT
teams need to work closely to coordinate and deliver a wide range of
as-a-service technical offerings. How can you increase the relationship between
the board and tech teams and help to develop a prosperous, collaborative
partnership?
Read more: Be a Leader, Not a Boss! - Technical Leadership - C-Suite
Leadership - The Conversation Works Both Ways - Choosing When to Meet -
Challenge Decisions
securitymagazine.com
8 Holiday Security Tips for Retailers
Here's how retailers can protect their businesses from attackers and scammers
hoping to wreak havoc during the most wonderful time of the year.
1. Secure Your Cloud
2. Segment the Network
3. Protect Against Digital Skimmers
4. Harden Your Mobile Apps
5. Protect the Company's In-Store Wi-Fi
6. Prepare Your Staff Properly
7. Be on the Lookout for Seasonal Scams
8. Partner with Industry Groups
darkreading.com
Download: Internal compliance assessment templates
The
Comprehensive Security Guide provides security executives with a single
document that gathers standardized and easy to use templates of all main
compliance frameworks: PCI-DSS, HIPAA, NIST Cyber Security Framework and GDPR.
helpnetsecurity.com
Walmart Canada manages freight with blockchain
Leveraging the DLT Asset Track supply chain platform from enterprise blockchain
solutions provider DLT Labs, Walmart Canada is using distributed ledger
technology to track deliveries, verify transactions, and automate payments and
reconciliation among its third-party carriers delivering inventory to over 400
retail stores across Canada. The new blockchain-based freight and payment
network manages, integrates and synchronizes supply chain and logistics data in
real-time, aggregating the data between Walmart Canada and its fleet of
third-party trucks on a shared ledger.
chainstoreage.com
McDonald’s Leaving Unbanked Behind?
New Self-Ordering Kiosks Do Not Accept Cash
McDonald’s Corp. has pitched self-ordering kiosks as a key part of its plans to
boost sales by improving technology and renovating restaurants. But it turns out
the kiosks aren’t much use for a significant slice of McDonald’s customers: cash
payers.
The Big Mac seller is leaning hard into digital ordering and technology
improvements to attract on-the-go customers, but a recent test shows the kiosks
may need to be replaced or retrofitted to accommodate cash transactions. About
6.5% -- or 8.4 million -- of U.S. households don’t have a bank account or a
debit or credit card, preventing them from paying at McDonald’s kiosks that are
in about 9,000 domestic locations.
That’s problematic for the company because franchisees have been bearing much of
the cost for renovations that include the kiosks and creating a more modern
look. Many restaurant owners have already paid as much as $750,000 per
store for the kiosks and other improvements.
bloomberg.com
International Workshop on Biometrics and Forensics seeks papers for conference
presentation
Apple warns of security risks from German law to open up mobile payments
Should customers just be paid for their data?
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Essentiel Antwerp Prepares 40-Store
RFID Deployment
Belgian
fashion design and retail company
Essentiel Antwerp
is deploying an RFID system at 40 of its stores that provides the firm with
greater visibility into its stock counts, thereby improving the availability of
its products in stores, and also enabling omnichannel sales. The solution
consists of Nedap's
!D Cloud software and handheld UHF RFID tag readers.
Essentiel Antwerp operates 55 stores across Western and Central Europe, most of
which will be RFID-enabled, meaning the stores will be equipped with handheld
RFID readers and connect to Nedap's !D Cloud solution. Essentiel Antwerp,
launched by a young couple in 1999, originally sold T-shirts consisting of four
styles in 20 colors from their apartment. According to the company, the T-shirts
"sold like hot cakes," and it quickly expanded to other products sold in
signature Essentiel stores across Europe.
"After
a rapid pilot in the coming months, we expect full rollout before mid-2020." The
company selected the Nedap solution based on its flexibility as a
software-as-a-service model, ensuring a low cost of entry, while the stores
could expand the use of the technology over time.
"They knew cloud-based was the way to go," he says, and Essentiel Antwerp was
looking for a solution that could be deployed quickly. "That is why they
chose Nedap, as this allows for self-deployment on a global scale."
In addition to improved inventory visibility, the company says it expects to
consolidate various inventories—such as wholesale, e-commerce and retail in
stores—into one virtual inventory, allowing optimal accessibility for staff
members and customers. The company could then launch its omnichannel sales.
rfidjournal.com
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Digital Loss Prevention
Harnessing the Power
of Social Media
Bob Oberosler, Former Group VP of AP,
Rite Aid
As retailers cope with limited budgets in this digital age, how is LP evolving
and how do we continue to improve performance with what appears to be decreasing
resources?
Bob Oberosler, former Group Vice President of Asset Protection for Rite Aid, shares
where he thinks the industry is going and how LP/AP teams can harness the power
of social media, crowd sourcing, and artificial intelligence to fight retail
crime and reduce shrink.
Episode Sponsored By
What’s New with the RLPSA?
Van Carney, National Director of Safety and Loss Prevention for Domino's,
and board member for the RLPSA,
tells us what’s new at this year’s annual conference in Dallas, how RLPSA’s
regional CONNECT events developed, and why retailers should get involved. |
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SCAM ALERT: Fraud picks up as holidays approach
Online shoppers are particularly vulnerable
As shopping picks up around the holidays, so do scam emails that phish for
consumers to click links and provide financial information. About 96% of
cyber crimes begin over email, said Shawn Waldman, CEO and founder of
Miamisburg-based Secure Cyber Defense.
“Being able to craft the perfect email that makes it look like Macy’s is
giving away Kuerigs is very easy and everybody’s going to click on it,” he
said. “Listen to your gut. Look out for those fake Black Friday sales.” Some
emails around the holidays appear to be from legitimate delivery companies like
the United Parcel Service or FedEx to track recent purchases.
To avoid clicking on a bad link, Waldman said to hover over a hyperlink to make
sure it’s going to the website of a legitimate company. When malware is
downloaded into a computer, some pop-ups might appear offering to help clean out
the system and get rid of viruses. Many times these are also scams.
Other scam pop-up windows may show up while online shopping that offer help
with the checkout process, said Natalie Dunlevey, president of National
Processing Solutions.
Dunlevey said shoppers should never give any information over a website that
doesn’t contain the letters ‘https’ in the address bar as well as the padlock
symbol. Sites without those items are not secure.
daytondailynews.com
Amazon adds risk with the rise of China-based sellers
Amazon's China business is bigger than ever. That is because it has
aggressively recruited Chinese manufacturers and merchants to sell to consumers
outside the country. And these sellers, in turn, represent a high proportion of
problem listings found on the site, according to a Wall Street Journal
investigation.
The Journal earlier this year uncovered 10,870 items for sale between May and
August
that have been declared unsafe by federal agencies, are deceptively labeled,
lacked federally-required warnings, or are banned by federal regulators.
Amazon said it investigated the items, and some listings were taken down after
the Journal's reporting.
Of 1,934 sellers whose addresses could be determined, 54% were based in China,
according to a Journal analysis of data from research firm Marketplace Pulse.
Amazon's China recruiting is one reason why its platform increasingly resembles
an unruly online flea market. A new product listing is uploaded to Amazon
from China every 1/50th of a second, according to slides its officials showed a
December conference in the industrial port city of Ningbo. Chinese factories are
squeezing profit margins for middlemen who sell on Amazon's third-party
platform. Some U.S. sellers fear the next step will be to cut them out entirely.
wsj.com
Kroger, Ocado To Bring Sixth High-Tech CFC, 400 Jobs To Wisconsin
Amazon Drives 115% Rise in Ecommerce Ad Spend During Q3 |
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Chicago, IL: Teams of shoplifters target Chicago stores near downtown, North
Side
Chicago police confirm there have been nine separate shoplifting cases recently,
involving teams of criminals with anywhere between two and seven suspects
working together to swipe merchandise. The shoplifting cases have occurred in
Lincoln Park, the Magnificent Mile, Loop and South Loop between Nov. 6 and Nov.
10. In three of the cases, employees have been injured.
The number of cases and increasing violence involved have alarmed at least one
Chicago alderman who represents part of Michigan Avenue. "We're also seeing
an increasing amount of violence associated with this, where security guards are
being pepper-sprayed, they're being Maced, they're being physically assaulted
when they try to intervene," said Ald. Brian Hopkins, who represents Ward 2,
which includes part of Michigan Avenue.
Chicago police haven't indicated the nine cases are connected. However, there is
concern from city and business leaders that shoplifters are no longer worried
about being prosecuted. "People can steal with impunity because they know they
are not going to be arrested or prosecuted," said Michael Edwards, CEO and
president of the Chicago Loop Alliance. "And that has been a big problem for
us." Ald. Hopkins echoed that statement, adding a political twist as well. He
said since Cook County State's Attorney Kim Foxx was elected, shoplifting has
increased 30% on the Magnificent Mile. "The shoplifters have gotten so bold.
They have no fear of prosecution. We need to change that," Alderman Hopkins
said. "
MICHIGAN AVENUE - TWO CASES REPORTED
Chicago Police report that a man and woman were charged after swiping
merchandise from a store in the 400 block of North Michigan Avenue. It happened
on Wednesday, November 6, around 8:20 p.m. Three days later, five shoplifters
working together targeted the H & M store on the 800 block of North Michigan
Avenue. Three females caused a distraction, while two males swiped merchandise,
according to police. No one was arrested.
THE LOOP - TWO CASES REPORTED
Seven males entered a business, grabbed merchandise, and left the store without
paying, police reported. It happened Wednesday, November 6, on the 0-100 block
of South State Street at about 4:45 p.m. A man who tried to stop the seven
suspects was injured after one of the suspects punched him in, police said. He
declined medical treatment.
On Saturday, November 9, another shoplifting case is reported on the same block
of South Street. Two females and a male were swiping items from a store. When
two people, a 24-year old woman and 30 year-old-man, tried to stop the three
suspects in the store's entrance, one of the shoplifters sprayed the male victim
in the face with an aerosol. Police do not describe what type of chemical was
used, but the male was transported to Mercy Hospital.
SOUTH LOOP - THREE CASES REPORTED
Chicago Police report three business have been targeted in the same shopping
district on the 1000 block of South Canal. The cases were reported on November
8th and 9th. They happened at Marshall's, Burlington, and DSW. Police report
that two of the cases ended with arrests.
LINCOLN PARK CASES - TWO CASES REPORTED
Shoplifters targeted the Patagonia store twice during the last week. On
Saturday, November 9, five juveniles swiped merchandise and left the store,
police reported. Police said all five were arrested and charged with felonies.
They range in age from 11-15. Shoplifters targeted the same store a day later,
on Sunday, November 10. Two suspects stole merchandise. No arrests have been
made in this case.
abc7chicago.com
Chicago, IL: Official says shoplifters ‘acting with impunity,’ blames limits on
felony charges
Glendale, WI: Prosecutors say 17-year-old was involved in theft of 41 iPhones
worth $33K from Apple Bayshore
Apple Bayshore was hit by thieves not once, not twice, but three times, and
prosecutors said the suspect got away with $33,318.95 worth of products. A
felony charge of retail theft -- intentionally taking greater than $10,000 was
filed on Oct. 10 against Terrance Beeks, 17, of Chicago. Prosecutors said the
three incidents happened on Sept. 11, Sept. 15, and Sept. 28. In the first
incident, investigators said two males grabbed 12 display phones and ran --
getting away in a red/maroon Kia Optima with Illinois plates -- registered to an
Illinois man. The total amount of merchandise taken was $11,383.
In the second incident, two males entered the store and each selected five
phones from the display table -- getting away with $4,699.95 worth of
merchandise -- fleeing in an Optima. Prosecutors said the phones from these two
incidents were recovered from multiple EcoATM locations in Illinois. In the
third incident, three males entered the store, and an employee noted he believed
he recognized them from previous thefts. They took 19 display phones and ran --
getting away with $16,781.
The criminal complaint noted none of these phones were recovered. Beeks and
three others were arrested on Oct. 5, when police stopped an Optima near
Bayshore. Beeks was a passenger in that vehicle, according to prosecutors, and
admitted to being involved in the thefts. He said the person who was driving the
Optima that day would pay him $150 for iPhone 10s, and $250 for iPhone 11s.
Beeks was wearing the same clothing he was wearing during the Sept. 28 crime
when he was arrested, and a sweatshirt he wore was found in the Kia, according
to prosecutors. Beeks pleaded not guilty on Oct. 23, when he waived his
preliminary hearing. A scheduling conference was set for Nov. 21.
fox6now.com
Eau Claire, WI: Woman charged after Minnesota, Wisconsin Ulta Beauty stores
report $35,000 of stolen items
A
Minneapolis woman has been charged in Eau Claire County after various Ulta
Beauty stores in Minnesota and Wisconsin reported stolen merchandise. Court
documents show 32-year-old Miranda Roberts has been charged with identity theft-
avoidance, identity theft- financial gain, misdemeanor retail theft-
intentionally take (< $500), felony retail theft- intentionally take (> $500-
$5,000) and felony retail theft- intentionally take (> $500- $5,000). Minnesota
court documents show Roberts has also been charged with Thef- take/use/transfer
movable property in the state of Minnesota. Store workers told officials they
had received a company-wide email warning them of Miranda Roberts, who had been
stealing from Ulta Beauty stores in Minnesota and Wisconsin.
weau.com
Doral, FL: $10,000 Sephora Store robbery causes panic at Miami International
Mall
Some shoppers suffered minor injuries after a theft at a store inside Miami
International Mall in Doral caused a panic. Doral Police could be seen
surrounding the shopping center along Northwest 107th Avenue, Thursday
afternoon. Police said the crooks went into Sephora, grabbed around $10,000
worth of merchandise and took off running through the mall. Shoppers unsure of
exactly what was happening scrambled to get away from the area, causing a few to
suffer minor injuries. The store shut down for the rest of the day.
wsvn.com
South Euclid, OH: Smash & Grab Burglars steal $24,000 worth of hair from beauty
Supply store
Suffolk County, NY: Women Wanted For Stealing $1,700 of UGG Boots from Long
Island Store
UPDATE: Charlotte, NC: Group of five women facing charges for Organized Retail
Crime at Northlake Mall
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Shootings & Deaths
Pico Rivera, CA: Man killed, woman critically injured after fire tears through
Pico Rivera strip mall
A man was killed and a woman was hospitalized with severe burns after a fire
ripped through a single-story strip mall in Pico Rivera Wednesday night.
Firefighters with the Los Angeles County Fire Department were called to the 9300
block of E. Whitter Boulevard at about 8 p.m. Fire officials say the fire
sparked in the attic of a family-owned nail salon. Firefighters discovered one
of the victims became trapped in flames and was rushed to Los Angeles County +
USC Medical Center where he died overnight, fire officials said.
foxla.com
Robberies, Incidents & Thefts
Century City, CA: Westfield Century City Mall Burglary Triggers Panic
Police converged on the Westfield Century City mall Thursday afternoon in
response to reports of a possible smash and grab burglary at a business inside
the mall. On a day when Southern California was shaken by a mass shooting at a
Santa Clarita high school, the police presence triggered false rumors and panic
regarding a mall shooting.
patch.com
Anchorage, AK: APD teams up with Loss Prevention to catch shoplifters
Eight Anchorage police officers spent a day inside one of the city's larger
retail stores this month patrolling for shoplifters. Over eight hours, police
arrested six people at a Fred Meyer store on Abbott Road. Police say the six
separately tried to steal more than $1,100 of merchandise in all. It was the
first instance of Anchorage police teaming up with a retail store with the goal
of catching shoplifters in action. The initiative reflected broad
frustration among local retailers about what's been characterized as a sharp
rise in property crime in the past two years. Dozens of new officers have been
hired in recent years, which allows police to dedicate more time to proactive
policing, said Capt. Kevin Vandegriff, who leads the department's crime
suppression unit.
But Vandegriff said police had also been hearing reports from private security
groups around the city that thefts were coming more often with the threat of
violence. Vandegriff didn't have specific data to corroborate the claims, and
research by the University of Alaska Anchorage has shown that the rates of
larceny and violent crime . Research tied to Alaska's criminal justice reform
has shown that putting people in jail for short periods of time for shoplifting
isn't an effective deterrent, and , are working on programs that target the
deeper issues that might motivate theft, like addiction or mental illness.
stockdailydish.com
Indianapolis, IN: Deputy Constable fired after video of alleged racial profiling
situation outside Nordstrom Rack
A Lawrence Township deputy constable was fired after a video surfaced that
showed him confronting a pair of cousins who were shopping in an Indianapolis
Nordstrom and accusing them of "being suspicious." Aaron Blackwell and Durell
Cunningham said they feel like they were being racially profiled by a man who
was acting as a security guard Tuesday at the Nordstrom Rack in Castleton. That
man was later identified by Lawrence Township Constable Terry Burns as a deputy
constable, although Burns would not release the man's identity.
theindychannel.com
Daytona Beach, FL: Woman locks herself in Walgreens, smoking, sleeping and
heating up food
49-year-old Valorie Phillips Hannigan intentionally stayed in a Walgreens after
the store closed was found smoking a cigarette and warming up food, according to
the Daytona Beach Police. Police said the business alarm at the pharmacy started
going off around 5 a.m. Wednesday and management saw a woman inside the store
placing items inside a backpack. When authorities arrived, they said they found
Hannigan smoking a cigarette in the woman’s bathroom with a plate of food she
heated up in the break room’s microwave. Hannigan is not suspected of stealing
anything. She was arrested on an unarmed burglary charge.
clickorlando.com
Danville, VA: Police Investigating Target Store Burglary, electronics theft
Stamford, CT: Man charged with robbery, shoplifting at Macy’s; LP Agent breaks
an ankle
Retail Store Owner Blows Up his Store to Collect $500,000 Insurance
Sentencing
Counterfeit
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Beauty Supply - South
Euclid, OH – Burglary
●
C-Store – Moab, UT –
Burglary
●
C-Store – Campbell
County, VA – Burglary
●
Dollar General –
Dayton, OH – Robbery
●
Dollar General –
Nottingham, MD - Burglary
●
Jewelry - Ellenton, FL - Robbery
●
Jewelry – Pittsburgh,
PA - Robbery
●
Kohl’s – Hooksett, NH
– Armed Robbery
●
Liquor – Santa Ana, CA
– Armed Robbery
●
Macy’s – Stamford, CT
– Robbery/ Assault on LP
●
Pawn Shop –
Streamwood, IL – Robbery
●
Restaurant – Belmar,
NJ - Burglary
●
Restaurant – Richmond
Heights, OH – Armed Robbery
●
Restaurant – Green
Township, OH – Armed Robbery
●
Sephora – Miami, FL –
Robbery
●
Target – Danville, VA
– Burglary
●
Walgreens – Daytona
Beach, FL - Burglary
●
Walmart – Escambia
County, FL - Armed Robbery
Daily Totals:
• 11 robberies
• 7 burglaries
• 0 shootings
• 0 killed |
Weekly Totals:
• 67 robberies
• 33 burglaries
• 1 shooting
• 1 killed |
Click to enlarge map
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Robert Galaviz named Asset Protection Training Specialist for
Randalls Food Market |
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Angel Torres, LPC
promoted to Regional Loss Prevention Manager for The Gilbert Company |
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Steve Sturgill,
LPC named Manager of Logistics Investigations for Amazon |
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Benjamin Swope
named Executive Team Lead Assets Protection for Target |
Jackie Mossberger promoted to Loss Prevention Manager,
Analytics for Cost Plus World Market |
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Featured Job Spotlights
Regional Loss Prevention Manager
Greater Toronto Area, Canada
Become the Newest Member of the VF Family. As the Regional Loss Prevention
Manager, you will have the critical function to support an entire region of
stores and serve as the subject matter expert in loss mitigation. You will have
the great responsibility to own and oversee all matters and investigations of
internal and external theft...
Senior ORC Investigator
Boca Raton, FL
The Senior Investigator is part of a fast-growing, ever changing environment
that partners with Store Operations to ensure we provide the best experience to
our customers. The Senior Investigator is responsible for assisting with
implementing a strategy to combat organized retail crime and external theft
across the TJMaxx and Marshalls brands...
Loss Prevention Investigator
Seattle, WA
The Loss Prevention Investigator is part of a fast-growing, ever changing
environment that partners with Store Operations to ensure we provide the best
experience to our internal and external customers. With a focus on internal
cases, the Investigator takes complex investigations head-on through
establishing solid partnerships with store and LP leadership...
Loss Prevention Investigator
San Jose, CA
The Loss Prevention Investigator is part of a fast-growing, ever changing
environment that partners with Store Operations to ensure we provide the best
experience to our internal and external customers. With a focus on internal
cases, the Investigator takes complex investigations head-on through
establishing solid partnerships with store and LP leadership...
Area LP Manager
San Jose or Fresno, CA
The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset
protection programs for two (2) to four (4) Districts which contain
approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is
responsible to assess store procedures, promote awareness and methods to
prevent, protect and control losses...
Area LP Manager
Sacramento, CA
The Area Loss Prevention Manager (ALPM) drives shrink improvement and asset
protection programs for two (2) to four (4) Districts which contain
approximately 25-65 Ulta Beauty Stores. The Area Loss Prevention Manager is
responsible to assess store procedures, promote awareness and methods to
prevent, protect and control losses...
Regional Asset Protection Manager (North East)
Boston, MA
The successful candidate will be responsible for the management of the Asset
Protection function in their assigned area. Guide the implementation and
training of Asset Protection programs, enforcement of policies and procedures,
auditing, investigations and directing of shrink reduction efforts...
Area Loss Prevention Manager
Charlotte, NC
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
Area Loss Prevention Manager
Seattle, Portland or Salt Lake City
Our Area Loss Prevention Managers ensure safe and secure stores
through the objective identification of loss and risk opportunities. Our Area
Loss Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
Area Loss Prevention Manager
Calabasas, CA
Our Area Loss Prevention Managers ensure safe and secure stores
through the objective identification of loss and risk opportunities. Our Area
Loss Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
Loss Prevention Operations Specialist
Tucscon, AZ
The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall
Physical Security function for stores including CCTV for all new stores,
renovations, acquisitions, closing, existing stores and warehouses. In addition,
this position supports the security/property control component for the Corporate
Headquarters main campus...
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
VP Risk Management |
Delaware North |
Buffalo, NY |
Oct. 1 |
VP, Asset Protection, North America |
Ralph Lauren |
Nutley, NJ |
Oct. 30 |
Director |
Dir. Loss Prevention, Safety & Security |
Al J Schneider Company |
Louisville, KY |
Sept. 12 |
Dir. Loss Prevention |
B-Mart |
Eugene, OR |
Nov. 7 |
Dir. Risk Management & Insurance |
Carvana |
Phoenix, AZ |
Oct. 30 |
Dir. Internal Audit |
Cracker Barrel |
Lebanon, TN |
Aug. 27 |
Dir. Organized Retail Crime |
Family Dollar |
Chesapeake, VA |
Nov. 5 |
Dir. Risk & Analysis |
Genesco |
Nashville, TN |
Nov. 5 |
Dir. of Security |
Liberty Compassion |
Clinton, MA |
Oct. 28 |
Dir. Loss Prevention |
Lovesac |
Stamford, CT |
Aug. 12 |
Dir. Internal Audit |
Michaels |
Irving, TX |
July 12 |
Dir. of Asset Protection |
MobileLink/Cricket Wireless |
Sugarland, TX |
Nov. 12 |
Dir. of Loss Prevention Operations |
Nike |
Beaverton, OR |
Oct. 16 |
Program Dir. LP & Security |
Peloton Interactive |
New York City, NY |
Nov. 12 |
Dir. Loss Prevention |
Petco |
San Diego, CA |
Aug. 22 |
Cybersecurity & Privacy Protection Dir. |
PwC |
Seattle, WA |
Nov. 5 |
Dir. Security/Risk |
Southern Glazers Wine & Spirits |
Las Vegas, NV |
Sept. 25 |
Dir. Risk Safety |
Super Valu |
Providence, RI |
Sept. 24 |
Dir. Loss Prevention |
Surf Style Retail Management |
Hollywood, FL |
Nov. 15 |
Dir. Enterprise Security |
US Cellular |
Chicago, IL |
June 13 |
Corporate/Senior Manager |
Sr. Loss Prevention Manager |
Carvana |
Phoenix, AZ |
Oct. 30 |
Sr. Loss Prevention Manager |
Gap Inc. |
San Francisco, CA |
Oct. 29 |
Information Security Strategy Manager |
Gap Inc. |
San Francisco, CA |
Nov. 5 |
Mgr. Risk Management |
Harvest Health & Recreation |
Tempe, AZ |
Oct. 30 |
Sr. Manager of Investigations - Asset Protection |
JCPenney |
Plano, TX |
Nov. 8 |
Sr. Security Project Manager |
Verizon |
Waltham, MA |
Oct. 30 |
Corporate Security Mgr. |
VF Corporation |
Denver, CO |
June 18 |
Sr. Manager Security
Operations |
The Walt Disney Company |
Burbank, CA |
Oct. 14 |
Compliance Investigations Manager |
Walgreens Boots Alliance |
Deerfield, IL |
Nov. 5 |
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Seems like the longer a process goes, the harder it is for everyone to stay
focused on the initial purpose and maintain the enthusiasm as when it began.
Time and difficulty have their impact, but maintaining the passion and
enthusiasm is up to each person. With the last step seemingly the easiest, it is
usually the most critical step of all and many tend to approach it as if it is a
mere formality when, in reality, that last step can be the biggest and, if you
do not watch out, it could be a step right off the cliff.
Just a Thought, Gus
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