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Meet Auror's Sr. Director of Law Enforcement Partnerships
![](http://d-ddaily.com/images/221108_SoL_JohnGorrell_LinkedIn_1200x627.png)
Auror recently shared a spotlight on leadership with John Gorrell, Senior
Director of Law Enforcement Partnerships. Check out the excerpt below and visit
auror.co for the full article.
John Gorrell, Sr. Director of Law Enforcement Partnerships at Auror
Collaboration is at the heart of
Retail Crime Intelligence, and law enforcement is a key piece to the
connections Auror helps build. Together, our retail partners and law enforcement
leaders are making communities safer.
We recently spoke with John Gorrell, Senior Director of Law Enforcement
Partnerships at Auror, to dive into his background and passion for making
communities safer. Let’s meet John.
Can we start with a brief origin story?
My experience in the law enforcement space began in an international context
working at the United States Embassy in Germany, followed by roles in corporate
strategy at Motorola Solutions in Berlin, where I was primarily involved in
positioning the company to compete in the tender for the German nationwide
public safety communications network (BOS).
I later moved on to take on a role at Interpol in Lyon, France developing
partnerships with the private sector as well as other international/European
police organizations. Just prior to joining Auror, I was Managing Director of
the Europe, Middle East & Africa Region for Tait Communications (also a Kiwi
company), where our customers included public safety agencies, critical
infrastructure/utilities, and public transport.
The common thread throughout my experience has been the promotion and
optimization of public safety, and this continues to be a key focus for me
today.
What are you most excited about for the next 6-12
months when it comes to your team?
In the course of the past 16 months, we’ve recorded a 400%+ increase in the
number of law enforcement agencies actively using the Auror platform. Our work
with the
Organized Retail Crime Associations (ORCAs) across a multitude of US states,
New Mexico being the most recent of them, has continued to gain momentum and
served as a point of intersection between retail and law enforcement partners.
I’m particularly excited by the traction we’re getting with the platform and its
ability to transform the way loss prevention is being conducted. I’m also both
motivated and honored to work with such a fantastic, competent team.
Read more:
auror.co/the-intel/john-gorrell-senior-director-of-law-enforcement-partnerships |
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Casey Blythe, M.S. promoted to Sr. Program
Manager-Threat Intelligence for Amazon
Casey
has been with Amazon for more than two years, starting with the company in 2020
as Loss Prevention Manager. Earlier in his career, he spent nearly 14 years with
Target in various AP roles, including Assets Protection Business Partner, Market
Investigator (TX and LA), and Executive Team Leader - Assets Protection, and Sr.
Team Leader. Congratulations, Casey! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Face
matching to combat ORC takes CLEAR by storm
Facial recognition expert details rapid
retail adoption, $1M ORC recovery with retail/LE collaboration, and consumer
privacy protection
As stormy weather hit the
Coalition of Law
Enforcement & Retail conference, retailers and law enforcement allies shared
their successes combating violence and ORC losses using face matching software.
Facial recognition expert NYPD Sgt. Edwin Coello (ret), FaceFirst’s director of
data, governance, and public safety, presented “Face Matching in Action:
Understanding the Technology, Legalities, and Privacy Concerns.” Coello spoke
November 8, the first day of the conference, presented by CLEAR and the Florida
Law Enforcement Property Recovery Unit.
As commanding officer of the NYPD Facial Recognition Unit, Coello developed,
trained, and led one of the first law enforcement units dedicated to identifying
unknown individuals using facial recognition. He described how he and his team
used the technology during thousands of investigations, including ORC crimes and
the high-profile 2021 subway shooter.
The session focused on public-private partnership initiatives among FaceFirst
clients and law enforcement agencies. Coello highlighted a number of FaceFirst
client successes, including a recent $1 million ORC recovery triggered by
a single FaceFirst search. In just minutes, a retailer tied a shoplifter to an
ORC ring of seven individuals responsible for 133 incidents chainwide. The
retailer collaborated with law enforcement agencies to shut down the entire ring
and make a significant recovery.
Retailers using facial recognition software have matched active-shooter threats,
disgruntled ex-employees, violent ex-spouses, murder suspects, arsonists, and
sex offenders. They have also helped find missing Amber Alert children, missing
elderly citizens, and human trafficking victims.
Coello addressed other face matching benefits, including:
● In-store violence prevention and 25% to 75% loss reduction
● Analytics indicating that 20% of individuals typically
cause more than 70% of loss
● Notifications when repeat offenders enter
● Analytics indicating that repeat offenders are four times
more likely to threaten life safety
● Increased restitution as asset protection teams build
stronger cases in far less time
Coello also shared valuable insights to help retailers properly deploy a facial
recognition program, with defined policy and procedure guidelines that protect
consumer privacy.
If you knew there was a proven solution to keep your valued customers and
associates safer from violent offenders, would you implement it? The real risk
is answering no. FaceFirst’s solution is fast, accurate, and ethical—learn more
today at facefirst.com.
![](http://d-ddaily.com/images/10-28-22facefirst-clear.png)
CLEAR Day 3 Recap:
Value-Packed Event Comes to a Close
Law Enforcement and Retail Asset Protection professionals convened on the final
day of the TalkLP produced CLEAR / FLEPRU conference, ready to recharge after an
AMAZING Day 1 & Day 2 of educational content, investigative tactics and
collaboration.
This highly anticipated sold-out event concluded with insight and uplift that
left attendees excited about applying their new learnings in the field. Sessions
included:
![](http://d-ddaily.com/images/11-11-22clear4444.PNG)
See you in 2023!!!
More Highlights from CLEAR Day 3
![](http://d-ddaily.com/images/11-11-22clear111.PNG)
The U.S. Crime Surge
The Retail Impact
More Than 1 in 6 Mass Shootings Since 1966
Happened in Retail Settings
Kroger, other supermarkets ponder what to do about mass shootings
More than 1 in 6 mass shootings since 1966 have
taken place in a retail setting with supermarkets becoming an increasingly
popular target.
More
than 1 in 6 mass shootings since 1966 have taken place in a retail setting
with supermarkets becoming an increasingly popular – and deadly – target,
according to the
Violence Project, a nonprofit research group in St. Paul, Minnesota.
Three of the most deadly
supermarket attacks have occurred in the past three years:
the
mass shooting at a Tops Friendly Market in Buffalo that killed 10 early on May
14 this year, the 10 killed in Boulder in early 2021 and
the shooting that killed 23 in a Walmart in El Paso in 2019.
Advocates hope
gun reform signed into law this summer slows the tide of violence.
Meanwhile,
Kroger and other retailers are
reluctant to make sweeping changes that could be costly, disruptive to the
shopping experience or
offend a significant number of the millions of customers it handles every day.
Cincinnati-based Kroger says it
last changed its gun policy to make customers feel safer in 2019 but won't
discuss how it enforces it or its security measures in general. Lopez said her
store in Boulder installed an exterior exit near her shop after the Boulder
shooting.
The company and other
retailers face a handful of
lawsuits in the wake of past shootings.
But lawsuits generally don't demand Kroger adopt specific safety measures. And
it's not clear what a supermarket could do. No one wants to go through a metal
detector in order to grab a gallon of milk. Some grocery stores are adding armed
security guards, which can make shoppers uncomfortable.
Click here to read the full story
Crime Continues to Push Stores Into Closing &
Reducing Hours
Downtown San Francisco Whole Foods Slashes Store Hours Due to ‘High Theft’
and Hostile People
A Downtown San Francisco Whole Foods Market slashed its operating hours due
to “high theft” and hostile people, according to one of the store’s
managers.
As
of Oct. 24, the store—located at 1185 Market St.—is now opening an hour later
and closing two hours earlier: from 9 a.m. to 7 p.m.
“It’s to better serve our customers, and it’s more or less because of the
area and security issues,” said the store’s manager, who asked to remain
anonymous. “There’s just high theft and people being
hostile.”
The store has a large security presence, with at
least three guards at any given time, but it apparently hasn’t been
enough to limit incidents of theft.
“I’ve got so much security—we’re spending more on security than any other
store I would imagine,” the manager said.
Whole Foods spokesperson Alyssa Patterson said in a statement that the
Mid-Market location adjusted its schedule to “focus on serving our customers
during the most in-demand hours.”
The
San Francisco Police Department did not immediately respond to a request for
comment. Retail theft in San Francisco has been an ongoing issue for years,
as other stores in the city are also grappling with a surge in
stolen merchandise.
sfstandard.com
Stores & Police Team Up to Fight Theft
Asheville, NC: APD and local retailers team up to fight shoplifting
After a reduction in the number of incidents reported to the Asheville Police
Department in 2021, the shoplifting numbers are rising again. As of Oct.
23, 1,094 such incidents had been reported in the city this year, compared with
971 for all of 2021. Still, the 2022 numbers are slightly lower than
those for the same period in both 2020 and 2019.
![](http://d-ddaily.com/images/11-10-22mountainx.PNG)
Under state law, larceny involving items valued at up to $1,000 is typically
considered a misdemeanor; beyond that threshold, it’s a felony.
In June 2021, the APD announced that, due to staffing shortages,
officers would no longer respond to calls for a number
of crimes, including “theft under $1,000 where there is no suspect
information.” But that doesn’t mean they want the public to stop reporting such
incidents, stresses Davis. Instead, businesses and individuals are encouraged to
self-report via the department’s online system.
Big-time crime
Several big-box stores, including Target and Walmart, have reported over 100
incidents each. While neither store was willing to discuss the specifics of
those thefts, Robert Arrieta, senior manager at Walmart Media Relations, said
the retailer is “committed to working with local law enforcement officials.”
The police, he explains, were able to work with those stores both because of the
large number of thefts they’ve had and because they already had strategies in
place, such as high-quality camera and security systems and dedicated
loss-prevention professionals on staff, that would help ensure arrests could
be made.
mountainx.com
Retailers & Law Enforcement Brace for Holiday
Crime
‘Going to get you’: How Mentor police are protecting shoppers during holidays
As we hit the holiday season, shopping comes to mind for a lot of us, even
for our local law enforcement.
The city of Mentor is one of the top retail destinations in the state,
netting their economy around $1.9 billion a year in sales. That’s why Mentor
Police Captain Mike Majernik said his team is turning to their retail theft
deterrence program to protect shoppers.
“We want to make sure our businesses feel safe as well as our people feel
safe when they shop,” Majernik said.
Since 2014, Mentor police have used some simple but efficient moves to catch
retail theft quickly. This includes deploying
plain-clothed officers and patrolling parking lots in marked cars.
The program has proven to be a huge success.
Majernik has a message for the community regarding this year’s holiday season. “Don’t
come to Mentor to steal, we are going to get you. One way or the other, we
want people to know you are safe in Mentor to shop during the holidays,” he
said.
Mentor police also wanted to point out that thieves are usually looking to
steal high-value items, so make sure you are careful not to leave those items in
plain sight in your car.
fox8.com
San Francisco PD to Step Up Presence After
Store Owner Uproar
Cotopaxi reopens SF store as CEO apologizes for slamming city on break-ins
Just
three weeks after posting a viral message on LinkedIn
slamming San Francisco as a "city of chaos" following a year of repeated
break-ins, outdoor apparel store Cotopaxi reopened to the public on
Thursday.
In a new LinkedIn post, the Utah-based company's owner, Davis Smith,
apologized for the uproar his initial message caused.
Smith says while he didn't intend for it to cause controversy, it did catch
the attention of local leaders. He says he's since had productive meetings
with Supervisor Dean Preston and the San Francisco Police Department.
"They've agreed to come into Hayes Street and have more of a presence there,
which I think everyone is excited about," Smith said. And that increased
police presence is already getting noticed by other businesses in the area too.
They tell ABC7 News, it's giving them more peace of mind.
Because he hopes this time, Cotopaxi is staying open for good. "We really,
obviously, hope that this is lasting. That we can have a lasting change, but
we need to do a better job as a city, as police, as neighbors and everyone
to kind of get together and figure out solutions," said Smith.
abc7news.com
Security Guard Killing Prompts Protests in
Baltimore
Protestors gather after security guard kills man who threw a brick
Protestors
gathered by the dozens and eventually number more than 100 hundred to protest
the death of a man by a security guard. The Baltimore police responded to a
large crowd protesting outside of a Baltimore Highlands bar Tuesday,
calling for justice for a man who was killed last weekend.
Police said the security guard, who is under investigation and has not
been identified, claimed that 35-year-old Kevin Torres threw a brick at him,
causing him to fire his weapon around 1:30 a.m. Monday outside the ChrisT bar in
the 4000 block of East Lombard Street.
Protesters carried a "Latinos Lives Matter" sign and chanted "justice for
Kevin" in Spanish.
Torres was the third time in recent weeks that a private security guard has
shot someone in Baltimore. On Oct. 30, police said security guard Kanisha
Spence shot and killed 26-year-old Marquis Powell as he was being held back by
another woman. Spence, 43, of Baltimore, faces charges of attempted murder,
assault and weapons violations.
On Oct. 23, a security guard at a CVS in Harbor East shot a shoplifting
suspect who threatened him with a syringe. No charges have been brought in
that case.
privateofficerbreakingnews.blogspot.com
San Antonio dessert shop shuts down store due to violent crime in area
State crime-fighting plan will focus on city crime that carries over into the
counties
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COVID Update
646.5M Vaccinations Given
US: 99.8M Cases - 1M Dead - 97.3M Recovered
Worldwide:
639.5M Cases - 6.6M Dead - 619M Recovered
Private Industry Security Guard Deaths: 362
Law
Enforcement Officer Deaths: 813
COVID Cases,
Hospitalizations & Deaths
![](http://d-ddaily.com/images/11-10-22nytimes.PNG)
Worker-Vaccine Mandate Lawsuit
Supreme Courts rejects plea from NYC workers who lost their jobs due to COVID
vaccine mandate
Supreme Court Justice Sonia Sotomayor on Thursday rejected an appeal from New
York City workers who are challenging the city's COVID-19 vaccine mandate.
The
workers include firefighters, teachers, police officers, sanitation workers
and others who lost their jobs after the city rejected their request for a
religious exemption to the COVID vaccine mandate. They filed an emergency
application to Sotomayor requesting that the court temporarily stop the city
from enforcing the vaccine mandate while the group challenges the city in a
lower court.
In a legal filing to the Supreme Court last week, the workers argued that New
York City violated their right to "freely exercise their faith by forcing
them to choose" between keeping their jobs or
taking the vaccine against their "sincere religious beliefs."
Lawyers from the Alliance Defending Freedom, said in their filing that while
they await a decision from the Second Circuit, their clients "are suffering
the loss of First Amendment rights, are facing deadlines to move out of
homes in foreclosure or with past-due rents, are suffering health problems due
to loss of their city health insurance and the stress of having no regular
income, and resorting to food stamps and Medicaid just to keep their families
afloat."
foxnews.com
Good News for Retail's Return to Normalcy
Fears of catching COVID lowest since summer of 2021: Gallup
Less than 30 percent of Americans are currently worried about catching
COVID-19, marking the lowest total reported since June of 2021, according
results of a
new Gallup poll.
At that time, 17 percent of Americans reported being worried about catching the
disease compared with 28 percent who said the same in October 2022.
The results also found 6 in 10 Americans are not attempting to isolate
themselves at all, while a new record, 78 percent, advise healthy
individuals to live life normally to avoid interruptions to work and business.
Findings come as the World Health Organization reports a 90 percent decrease
in global COVID-19 deaths since
February 2022. However, around 2,000 Americans continue to die from the
disease each week and around 3,400 individuals are admitted to the hospital for
the condition each day, according to
CDC data.
thehill.com
COVID-Fueled Worker Shortage Across the Pond
UK Says 500,000 Drop Out of Work Due to Ill Health After Covid
At least 500,000 British workers dropped out
of the labor market due to poor health since the pandemic, adding to the
difficulty companies report in finding staff.
About 2.5 million people cited long-term sickness as a reason they were unable
to work this summer, up from 2 million in early 2019, the Office for National
Statistics said Thursday. Those reasons include chronic illness and mental
health issues, with the largesst increase reported by younger people aged 25-34.
bloomberg.com
Elon Musk ends remote work at Twitter after mass layoffs
U.S. set to face third Covid winter, this time without key tools and treatments
How My Company Balances In-Person And Remote Work Post-Covid
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Workers Are Burning Out Fast
In a Deskless Economy, What do Workers Want?
49% of frontline managers are feeling burned
out on a daily basis.
Frontline managers are critical but burning out—fast
The research shows that
49% of frontline managers are feeling burned out on a daily basis. As
the single source of truth, they are relaying often key information in-person,
via text or other messaging systems that aren’t organized, trackable or
optimized. This means there’s no way to ensure messages are getting to the right
people at the right time, both from corporate to employees and feedback that’s
moving in the other direction. This is, at best, an ineffective way to operate
and, at worst, detrimental to any culture that claims to prioritize
communication.
Misalignment is leaving fundamental employee needs
unmet
Organizations want employees to understand the “why” behind their work but it’s
a two-way street. Frontline workers have a “why” too, and without equitable
compensation, steady schedules, adequate support or a dependable way to
communicate when things aren’t right—all
identified as significant happiness drivers for workers—success and
satisfaction will continue to stay out of reach.
ehstoday.com
![](http://d-ddaily.com/images/11-10-22ehs.PNG)
Walmart Discrimination Lawsuit
Walmart was ordered to pay $420,000 after firing a worker with Down syndrome
A judge ordered Walmart to pay the worker
$420,000 and rehire her, citing disability discrimination.
A federal judge has rejected Walmart's request for a new trial related to a
disability discrimination lawsuit. The retailer had previously been ordered
to pay more than $400,000 to a former employee with Down syndrome for firing
her for "excessive absenteeism" after changing her schedule.
In July 2021, a federal jury determined that Walmart had violated the
Americans with Disabilities Act when it fired Marlo Spaeth, a sales
associate at a store in Wisconsin, in July 2015. She had worked for the company
for close to 16 years.
A federal jury awarded her $125 million in damages, though the judge later
reduced this to $300,000, the maximum amount allowed under federal law.
In March, Walmart was also ordered to pay Spaeth a further $119,660,
including back pay, and to rehire her.
businessinsider.com
Target pivots to larger stores with new 150K-square-foot format
Target is introducing a
new large-format store that will stand at around 150,000 square feet, which
would make it roughly 20,000 square feet larger than its average, according to a
company release.
Juul lays off 400 staffers to cut costs as the vaping company faces growing
setbacks
These 10 companies may be at risk of bankruptcy
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DOJ Continues to Wage Global War on Cyber
Threats
DOJ: Russian and Canadian National Charged for Participation in Lockbit Global
Ransomware Campaign
NEWARK,
N.J. – A Russian and Canadian national has been charged with
participating in the LockBit global ransomware campaign. Mikhail Vasiliev,
33, of Bradford, Ontario, Canada, is charged by complaint unsealed today in
Newark federal court with conspiring with others to intentionally damage
protected computers and to transmit ransom demands in connection with doing
so. He was arrested Nov. 9, 2022, is awaiting extradition proceedings to bring
him to the District of New Jersey.
“International ransomware threats like LockBit are the most pressing
cybercrime challenge facing law enforcement today,” U.S. Attorney Sellinger
said. “These attacks cause disruption and damage to their victims that far
exceed the dollar figures of ransom demands or payments, which are themselves
significant. However, the United States is up for this challenge and will use
all legal means to find the perpetrators of these attacks and bring them to
justice.”
“This arrest is the result of over two-and-a-half-years of investigation into
the LockBit ransomware group, which has harmed victims in the United States
and around the world,” Deputy Attorney General Lisa O. Monaco said. “It is also
a result of more than a decade of experience that FBI agents, Justice Department
prosecutors, and our international partners have built dismantling cyber
threats. Let this be yet another warning to ransomware actors: working with
partners around the world, the Department of Justice will continue to disrupt
cyber threats and hold perpetrators to account. With our partners, we will
use every available tool to disrupt, deter, and punish cyber criminals.”
“Cyber criminals who damage protected systems, exploit privileged
information, or hold for ransom important files and data are a threat to our way
of life,” FBI-Newark Special Agent in Charge James E. Dennehy said. “The FBI
will not stand idly by while companies and government entities are bled dry or
while their systems are corrupted by these criminal opportunists. We will
utilize every tool in our arsenal – including our global partnerships – to shut
down these types of schemes.”
justice.gov
Avoiding Cyberattacks & Catching the Attackers
Opinion: The ransomware threat demands global answers
President Biden’s administration
brought together 36 countries and the European Union for the second round of
the Counter Ransomware initiative. This year, the private sector was
included, too. The event represents the closest, most concrete collaboration
among nations on an issue that none of them can tackle alone. The key to
stopping criminal hacking gangs is to turn their trade unprofitable.
This challenge comes in two parts: avoiding attacks and catching attackers.
The most obvious thing businesses and governments can do to thwart ransomware
groups is to bolster their defenses. Participants in the summit have
agreed to create a task force that will put together best practices for shoring
up systems generally. The task force will also exchange intelligence on
cyberthreats so that systems will be better equipped against specific
incursions.
A vulnerability discovered anywhere, with the right kind of communication, can
be patched everywhere. Criminals who hold computers hostage for cash will
also be discouraged if they can’t move the money they demand. Hence the
summit’s well-placed focus on anti-money-laundering standards for the
cryptocurrency ecosystem, including know-your-customer rules.
The cryptocurrency questions require not only potent defenses but also
offensive strategies. Ideally, countries will share information about
“wallets” that bad actors use to launder their gains, as well as ways to
trace stolen funds to ransomware actors’ accounts — with savvier nations
instructing the less experienced in how to follow the money.
Perhaps the most important decision from the summit is tucked into a single
sentence: Members,
the official readout declared, will “work together to increase political
costs on countries that harbor and enable ransomware actors.” The statement
reveals the inherent challenge that could impede the success of any conference
like this. Willing nations have come together to take action, but without
some help from the as-yet unwilling, progress will prove difficult.
washingtonpost.com
Amazon & Microsoft Customer Data Exposed
Amazon, Microsoft Cloud Leaks Highlight Lingering Misconfiguration Issues
Cloud storage databases, often deployed as
"rogue servers" without the blessing of the IT department, continue to put
companies and their sensitive data at risk.
A string of household names lately have been responsible for misconfigured
cloud storage buckets overflowing with wide-open data — once again shining a
light on a cybersecurity problem for which there seemingly is no plug.
Just last week, security researcher Anurag Sen revealed that an Amazon server
had exposed data on the viewing habits of Amazon Prime members. During
the same period, news and media conglomerate Thomson Reuters acknowledged that
three misconfigured servers had exposed 3TB of data through public-facing
ElasticSearch databases,
according to Cybernews, which revealed the issues.
And In mid-October, Microsoft acknowledged that it left a misconfigured cloud
endpoint open that could expose customer data, such as names, email
addresses, email content, and phone numbers.
And indeed, the leaks are caused by a variety of misconfigurations rather than
any bugs — ranging from insecure read-and-write permissions to improper
access lists and misconfigured policies — all of which could allow threat
actors to access, copy, and possibly alter sensitive data from accessible data
stores.
"The main concern with this kind of leak is the high impact, and that is why the
threat actors go after misconfigured storage [servers] and buckets," says Ensar
Şeker, CISO at SOCRadar, the cybersecurity firm that discovered the Microsoft
issue. "Once they discover [the accessible data], the bucket might ...
contain huge amounts of sensitive data for one tenant [or] numerous tenants."
darkreading.com
Farewell to PA-DSS: A Tribute to a Foundational Standard
On
28 October 2022, the PCI Security Standards Council (PCI SSC) formally retired
its Payment Application Data Security Standard (PA-DSS). As one of the first
standards and programs of its kind, PA-DSS laid the groundwork for software
security in the payment industry and has served the payment industry’s needs for
more than 14 years.
blog.pcisecuritystandards.org
Remote work pushes video conferencing security to the fore
Compliance initiatives can advance your organization’s security journey |
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'Tis the Season for E-Commerce Fraud
Ecommerce Fraud Among UK Consumers Rises as Britons Tighten Belts in Lead-up to
Festive Season
Festive online sales will be down across Europe as a new study shows a
rise in return fraud and false claims against ecommerce merchants
Faced with high inflation and soaring energy prices, UK consumers are turning
to their darker sides and scamming online retailers in order to get free
products, according to an analysis published today by commerce protection
provider Signifyd.
UK consumers surveyed for “The
State of Commerce in Europe 2023” showed little compunction about
admitting to cheating on returns and claims of poor service while they shopped
online. In fact:
●
32% admitted to falsely claiming an ecommerce order was not satisfactory when
delivered in an attempt to get a refund and keep the product.
● 26% said they had claimed that an ecommerce order that
did arrive did not arrive in order to keep the item for free.
● 4% said they sent back an empty box or a box containing
something other than the original product in order to keep an online purchase
and receive a refund.
The responses serve as a warning to British merchants as they head into the
festive season – the stretch that defines the year for most retailers – that
rising prices may be shifting Britons’ moral compasses out of kilter.
The survey also found that 55% of UK consumers are spending less in
inflationary times. Now, the question becomes whether they will turn to
false claims of fraud and return abuse in order to cut back while keeping
up.
“The State of Commerce report makes clear that after several challenging years,
neither the economy nor the rising levels of fraud and abuse are getting any
easier for retailers,” Ed Whitehead, Signifyd managing director, EMEA, said
in announcing the report’s release. “We’re pleased to have built a report that
not only points to the hurdles ahead but also provides actionable strategies to
clear those hurdles.”
businesswire.com
Retailers Need to Focus on the 'Ecommerce
Race'
Study Finds Consumer Demand for Ecommerce Home Delivery Placing Intense Pressure
on Retailers and Consumer Products Companies
96% of Industry Survey Respondents See a
Major Need to Rebuild Supply and Delivery Capabilities to Meet Growing Customer
Expectations
A new
study by the CMO Council and
Business Performance
Innovation (BPI) Network finds retailers and consumer products companies are
scrambling to meet customer demand for fast home delivery of products, citing
outdated supply and delivery chains, a lack of order fulfillment centers near
customers, and the high capital costs of fixing these problems as major
impediments. Just 3% of industry survey respondents survey say their
companies are very capable of meeting current expectations for fast home
delivery.
As a result, the industry is considering new cooperative approaches to supply
chain transformation, including joint ventures for creating shared
micro-fulfillment centers in urban areas closer to customers. Some 97% of
respondents say they would consider new joint venture approaches to
rebuilding supply and fulfillment, including 42% who already expect adoption
of these shared models.
The new study, entitled “Increase
Your Pace in the Ecommerce Race,” was conducted in partnership with
Attabotics, a robotics and software company focused on enabling a new generation
of automated fulfillment centers. The study is based on a survey of 153
executives in retail, ecommerce, consumer products, distribution and consulting
firms involved in consumer supply chains.
The vast majority of executives (96%) say that redesigning supply and
delivery chains will be crucial to fulfilling their promise to customers and
maintaining business profitability. Greater automation of picking, packing
and sorting, closer proximity of fulfill centers to customers, and more
efficient last mile delivery are seen as the top three requirements for supply
chain transformation.
“The increasing dominance of Amazon and very short list of other retail
ecommerce giants is placing intense pressure on retailers and consumer products
companies to find profitable and effective solutions to the home delivery
dilemma,” said Dave Murray, director of thought leadership for the BPI Network.
“Our study makes it clear that efficient delivery is now the key to winning and
keeping customers in the era of ecommerce.”
finance.yahoo.com
World's Biggest Shopping Event
China’s Singles Day sales could top $140B even as the economy cools
China’s Singles Day, the world’s
biggest annual shopping event, is known for regularly smashing sales
records. This year’s bonanza, which wraps up on Friday and is led by internet
titans Alibaba (BABA) and JD.com (JD), will likely be no exception: Analysts
expect it to rack up 1 trillion yuan ($140.8 billion) in sales for the first
time.
Singles Day
usually eclipses two of the world’s most popular sales events — Black Friday
and Cyber Monday — combined. The festival, also known as “Double 11,” is
pegged to China’s unofficial, anti-Valentine’s Day holiday that celebrates
people not in romantic relationships. The date — 11.11 — was chosen since
written out, it appears as four ones, or singles.
cnn.com
Consumers spent $72B online in October: Adobe
Early holiday shopping boosts October online spending - report |
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Riverdale, UT: Multi-state baby formula theft ring busted in Utah
Surveillance
video is showing an alleged multi-state baby formula theft ring that came to an
end in Utah. According to police, the scheme involved a group of women wiping
store shelves clean during a time when it’s already hard to find formula. For
Utah parents, a grocery run for formula can often turn into a hunt with
barely-stocked shelves at many stores. At the Riverdale Target in late October,
it became a heist with quite a haul when Riverdale Police said three women and a
15-year-old girl dumped basket-fulls of formula into a large plastic tote that
they also found in the store. Surveillance video shows the teen girl and a woman
in one aisle, looking around as the woman picks up formula to put into a basket
while in the next aisle over, another woman puts a basketful of formula she’s
holding the into a 45-gallon tote. The group heads toward the front of the store
and footage shows them making sure the coast is clear, then simply wheeling the
cart out with the closed tote filled with 80 cans of precious powder meant for
Utah families. Only, store security was onto them and police caught up with the
women outside. That’s because Riverdale Police said Target corporate alerted
loss prevention at all stores around the western region of a suspected ring
making the rounds at several stores in different states. According to
charging documents and estimates from Riverdale Police, the group is alleged
to have hit up at least 13 Target stores in Arizona between September 8 and
October 6, sometimes multiple times a day. The group is accused of leaving
the stores with anywhere from a few hundred dollars worth to nearly a few
thousand dollars worth of formula cans stuffed inside plastic tote bins.
ksltv.com
Monona, WI: Police searching for duo who stole 'felony amount' of merchandise,
rammed squad car
The Monona Police Department is searching for two people who intentionally
rammed a squad car with their SUV after stealing a "felony amount" of
merchandise Thursday afternoon. According to a press release posted on Facebook,
Monona police responded to a theft at the Kohl's on W. Broadway around 3:40 p.m.
As police surrounded the suspect vehicle, a black Acura MDX SUV, with their
squad cars, the male suspect "intentionally and recklessly rammed" one of the
occupied squad cars. The officers followed the SUV south of Monona into
Fitchburg, eventually stopping because of the speed and dangers to drivers in
the area. Police believe the duo has a history of retail theft in the Madison
area.
wkow.com
Highland Heights, OH: Luck runs out for Kohl’s regular shoplifters
Loss prevention at Kohl’s reported Nov. 4 that two male suspects stole
approximately $5,500 worth of merchandise on a previous date by pushing
two full shopping carts out of the store. A license plate number on their
vehicle was obtained and the two were believed to have been suspects in other
thefts at the store. Officers were called back to the store Nov. 6 when the two
men were returned. The Cleveland man, 59, and 61-year-old Bedford man with found
with over $6,400 worth of merchandise in two shopping carts. They were
arrested and charged with felony theft.
cleveland.com
Berks County, PA: Suspects Sought In String Of 'Organized' Walmart Thefts
Police in Berks county are searching for multiple suspects in connection with a
string of highly-organized thefts from the Caernarvon Walmart, authorities say.
The crew stole almost $5,000 in electronics, police say, and are suspected in
similar heists at Berks, Montgomery and Delaware county Walmarts.
dailyvoice.com
Friendswood, TX: Duo wanted for stealing $25K worth of jewelry from store
Santa Fe, NM: Police arrest 4 in operation targeting shoplifters; $2000 of
merchandise recovered
Tigard, WA: Shoplifting blitz by police results in 13 arrests; recovered $8,000
of merchandise
Wasilla, AK: Wasilla Police investigating a $2,000 of merchandise from Fred
Meyer
UK: London, England: Police seeking suspects who stole $1000 of Lego from toy
stores in Broadstairs and Lakeside, Essex; just a month after a similar raid in
Kent
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Shootings & Deaths
Allegheny County, PA: Taco Bell manager shoots and kills worker after argument
A
man is in custody after a fatal shooting inside a financial planning firm
following a dispute that began at a Taco Bell in Scott Township. The dispute
began at the Taco Bell along Cochran Road, where an employee and his supervisor
got into a dispute over a prior corrective action taken against the employee.
According to the criminal complaint, the supervisor followed the employee into
Northwestern Mutual on Cochran Road and shot him in the lobby of the building.
The victim was pronounced deceased at the scene. The Allegheny County Medical
Examiner’s office identified the victim as 32-year-old Dorian Carver. Detectives
determined that 23-year-old Zairyre Simmons, of Pittsburgh, was responsible for
the homicide. A warrant was obtained for Simmons’ arrest. He was charged with
criminal homicide and firearms violations. The criminal complaint states the
firearm used in the shooting was stolen on Oct. 6. Simmons turned himself in to
Allegheny County police at about 7:45 p.m. Wednesday. He is now in Allegheny
County Jail awaiting arraignment.
wpxi.com
DeKalb County, GA: 1 shot, killed after argument between 3 customers outside
Waffle House
Police
say one man is dead after a dispute outside of a Waffle House. Investigators are
still searching for the shooters. Police responded to the Waffle House at 4740
Flat Shoals Parkway around 10:30 p.m. When officers arrived, police say they
located a 26-year-old man who had been shot. The man was transported by
ambulance to the hospital where he died. Channel 2 Action News learned that the
victim was involved in an argument with two other customers. The two men fled
the scene after the shooting. Police said it is unclear if they fled the scene
on foot or in a vehicle. Homicide detectives say the investigation is ongoing.
Gehlbach is told that the Waffle House will reopen sometime today.
wsbtv.com
Huntington, WV: Charge upgraded to murder for man accused in fatal shooting of
restaurant employee
Charges
have been upgraded to murder against a man in Huntington who is accused of
shooting a restaurant worker after the man who was hospitalized died from his
injuries. Kristopher Jason Brown, 21, of Huntington had been charged with
malicious wounding, using a firearm during the commission of a felony and seven
counts of wanton endangerment following the shooting that occurred Nov. 4
following an altercation outside the Premier Pub and Grill. D.P. Dough employee
Joseph Bryan, 28, was hospitalized after the shooting after he was hit by a
stray bullet but died from his injuries. Brown’s charge was upgraded to murder
and he was arraigned Thursday in Cabell County. Meanwhile, a man who Huntington
police said was the driver of the vehicle where the shots were fired from waived
his proceedings and the case will be presented to a grand jury.
wchstv.com
Kalamazoo, MI: Update: Man charged in Walmart parking lot killing will stand
trial for murder
A
man accused of running over and killing a 65-year-old woman in a Walmart parking
lot will head to trial, a judge ruled Thursday. Xuan Thanh Vo, 37, was
charged with open murder in the death of Sandra Villarreal, 65, in the Walmart
parking lot in Oshtemo Township Aug. 9. Kalamazoo County District Court
Judge Tiffany Ankley ruled there was sufficient evidence to bound the case over
to circuit court for trial. Villarreal's cause of death was from multiple blunt
force trauma from multiple lacerations to the head, neck and abdomen, according
to the autopsy report read in court. Vo had told police he was angry over an
ex-girlfriend and consciously made his own decision he wanted to kill someone
with his car, according to court records. After hitting Villarreal, Vo ran away
from the scene and was chased down by two men, according to police. Vo was
declared mentally competent to stand trial in October, court records show. Vo
also considered killing someone at the Meijer store in Oshtemo Township and a
Meijer location in Battle Creek, according to court documents.
cw7michigan.com
Robberies,
Incidents & Thefts
Hudson Falls, NY: Six new arrests announced involving Kingsbury Gun shop
burglary
Six new arrests have been made in connection with the Oct. 21 burglary of guns
from Calamity Jane’s Firearms and Fine Shoes store on Dix Avenue, police
announced on Thursday. Police previously announced the arrests of five
individuals, but updated the arrests and investigation in a Thursday news
release from the Washington County Sheriff’s Office. The Sheriff’s Office
responded to a burglary involving the theft of firearms from the store at 4:33
a.m. on Oct. 21. The burglary led to an investigation by the Sheriff’s Office
assisted by state police and the federal Bureau of Alcohol, Tobacco and
Firearms. “To date, this investigation has led to the execution of numerous
search warrants, arrests and recovery of stolen and illegally possessed firearms
and drugs,” Sheriff Jeff Murphy said in Thursday’s release.
poststar.com
Colorado Springs, CO: Teen arrested, accused of series of Robberies
A
teenager was taken into custody Monday after robbing several Colorado Springs
stores during a three-week time span, police said Thursday. Breven Herron, 18,
allegedly used a handgun to "threaten the victims and demand money" and other
merchandise at six stores in the east and northeast areas of the city, police
said. In each incident, Herron allegedly stole an "undisclosed" amount of cash,
but no injuries were reported.
Oct. 18: GameStop at 5620 E. Woodmen Road.
Nov. 1: Family Dollar at 3770 Airport Road.
Nov. 1: Family Dollar at 4609 Austin Bluffs Parkway.
Nov. 3: Walgreens at 6011 Rangewood Drive.
Nov. 4: GameStop at 3235 E. Platte Ave..
Nov. 5: Glass Act Smoke Shop at 4327 N. Academy Blvd.
Nov. 6: Carjacking at 7040 Rangewood Drive.
gazette.com
Jackson, MS: DOJ: Man Sentenced to 41 months in Prison for Attempted Hobbs Act
Robbery at Family Dollar
According to court documents, Myers attempted robbery of a Family Dollar in
Jackson on December 20, 2021. Myers was subsequently taken into custody and
admitted to his illegal actions when he pled guilty on August 2, 2022. This case
is part of Project Safe Neighborhoods (PSN), a program bringing together all
levels of law enforcement and the communities they serve to reduce violent crime
and gun violence, and to make our neighborhoods safer for everyone.
justice.gov
Dorchester, MA: Woman charged after attacking employee at Dollar Tree
Boston woman faces assault and robbery charges for pulling a boxcutter knife
on a Dorchester Dollar Tree employee who attempted to stop her from stealing
items from the store, District Attorney Kevin Hayden announced. Cherry Clayton,
52, is charged with armed robbery, assault and battery, and assault and
battery with a dangerous weapon. Dorchester BMC Judge Jonathan Tynes ordered
Clayton held in lieu of $2500 bail. Clayton will return to court on December 5
for a probable cause hearing.
caughtindot.com
Portland, OR: Burglary suspects arrested after truck crashes into ClarkCo
cannabis shop
Two
people were arrested Thursday after a truck crashed into a Clark County cannabis
shop in a suspected burglary, Clark County Sheriff’s Office announced. Deputies
were dispatched to Orchards Cannabis Market on Northeast 65th Street for an
audible alarm just before 4:30 a.m. Upon arriving at the scene, authorities said
they noticed a 2020 white Toyota Tundra that appeared to have reversed into the
store. CCSO noted deputies believed this was an active burglary in progress. The
suspects ran from inside the store. Responding units located them in the Bank of
America parking lot, where they were confronted by deputies and told they were
under arrest.
koin.com
Billings, MT: BPD, Feds target identity theft and net 20 convictions, $200,000
in restitution
Bibb County, GA: BCSO charges 3 teens in “Operation Hamburglar”; 7 Armed
Robberies of Restaurants and a pharmacy
King County, WA: String of King County armed robberies believed to be connected
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●
C-Store – King County,
WA – Robbery
●
C-Store – King County,
WA – Robbery
●
C-Store – San Antonio,
TX – Robbery
●
C-Store – Escambia
County, FL - Armed Robbery
●
C-Store - Gloucester
Township, NJ – Robbery
●
C-Store –
Philadelphia, PA – Burglary
●
C-Store – Lynchburg,
VA – Armed Robbery
●
C-Store – Hudson, NY –
Robbery
●
C-Store – Seattle, WA
– Armed Robbery
●
Dollar – Dorchester,
MA – Armed Robbery
●
Dollar – New Hanover
County, NC – Armed Robbery
●
Dollar – Boardman, OH
– Armed Robbery
●
Gas Station – Kin
County, WA – Robbery
●
Gas Station – Ocean
Township, NJ – Burglary
●
Gas Station – Pierce
County, WA – Robbery
●
Grocery – Wasilla, AK
- Robbery
●
Jewelry - Friendswood,
TX- Robbery
●
Jewelry – Joliet, IL – Burglary
●
Jewelry - Warwick, RI - Robbery
●
Jewelry - Phoenix, AZ - Robbery
●
Jewelry - Dunwoody, GA - Robbery
●
Jewelry - Chico, CA - Robbery
●
Jewelry - Roseville, CA - Burglary
●
Kohl’s – Monona, WI –
Robbery
●
Marijuana – Portland,
OR – Burglary
●
Restaurant – Herndon,
VA – Burglary
Daily Totals:
• 20 robberies
• 6 burglaries
• 0 shootings
• 0 killed |
Weekly Totals:
• 97 robberies
• 38 burglaries
• 3 shootings
• 1 killed |
![](http://d-ddaily.com/images/11-11-22map.PNG)
Click to enlarge map
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Featured Job Spotlights
An Industry Obligation - Staffing
'Best in Class' Teams
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building an industry.
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Class' teams.
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Quality - Diversity - Industry Obligation
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Asset Protection Associate
D.C. Area - posted
November 4
The Asset Protection Associate (APA) is responsible for the detection,
apprehension, or deterrence of customer and associate activity that could result
in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe
environment for all customers, associates, and vendors. APAs promote and monitor
compliance to Polo Ralph Lauren policies and procedures related to theft
prevention, safety, and inventory control...
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Asset Protection Associate
Riverhead, NY
- posted November 4
The Asset Protection Associate (APA) is responsible for the detection,
apprehension, or deterrence of customer and associate activity that could result
in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe
environment for all customers, associates, and vendors. APAs promote and monitor
compliance to Polo Ralph Lauren policies and procedures related to theft
prevention, safety, and inventory control...
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District Loss Prevention Manager - Seattle District
Seattle, WA - posted
October 31
DICK'S Sporting Goods is seeking a Big Box Retail District Loss Prevention
Manager to oversee LP functions in the Seattle district. You will be responsible
for driving company objectives in profit and loss control, sales performance,
customer satisfaction, and shrink results. District LP Managers are responsible
for leading LP functions within a specific operations district and for
collaborating with Store Operations and HR in an effort to prevent company
loss...
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Store Loss Prevention Manager
Sunnyvale, CA - posted
October 31
Store Loss Prevention Managers are responsible for leading Loss Prevention
functions within a specific location and for partnering with Store Operations in
an effort to prevent company loss. You will be responsible for driving company
objectives in profit and loss control, sales performance, customer satisfaction,
and shrink results...
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Area Asset Protection Manager -
South New Jersey
South New
Jersey - posted
October 11
In this role, you will embody Do The Right Thing by protecting People, Assets,
and Brands. You will work in an energized, fast paced environment focused on
creating a safe environment for our employees, teams, and customers; this is
critical to driving our Brand Power, Enduring Customer Relationships, and
exuding our commitment to Team and Values...
![](http://d-ddaily.com/images/staples-logo2022.PNG)
Field Loss Prevention Manager
Seattle, WA - posted
September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety
Programs intended to protect Staples assets and ensure a safe work environment
within Staples Retail locations. FLPM's are depended on to be an expert in
auditing, investigating, and training...
![](http://d-ddaily.com/images/Arc'teryx-logo2022.PNG)
Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted
August 29
As the Senior Manager of Brand and Asset Protection for North America, you will
part of an innovative Asset Protection team, whose mission is to prevent,
identify and mitigate risks to our business. You will support with the creation
of foundational asset protection programming and will lead its delivery to our
North American store base...
![](http://d-ddaily.com/images/SEG-logo2022.png)
Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted
June 17
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups' response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
![](http://d-ddaily.com/images/loomis-logo2021.png)
Corporate Risk Manager
Seattle, WA / Tacoma, WA
/ Portland, OR - posted
June 14
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
![](http://d-ddaily.com/images/Ocean-state-job-lot-logo-2021-small.PNG)
Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
- posted
May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
![](http://d-ddaily.com/images/Ocean-state-job-lot-logo-2021-small.PNG)
Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA
- posted
May 6
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
![](http://d-ddaily.com/images/DTiQ%20Logo.jpg)
Regional Loss Prevention Auditor
Multiple Locations - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
operational audits and facilitating training meetings in our clients' locations.
The audit examines operational controls, loss prevention best practices, and
customer service-related opportunities...
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In preparing for any interview or meeting, I would suggest that, not only do you
educate yourself about the potential employer, but that you study their
competitor as well, because not only do these executives know their business,
the good ones will know their competitors business even better. And if you show
them you've taken the time to really learn their business and the number one
thing that impacts them beyond the customer which is their competitor, then
they'll be impressed that you went to that effort. And at the end of the day
you'll learn an entire channel of trade.
Just a Thought, Gus
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