Aaron Wilder promoted to Loss
for The Container Store
Aaron has been with The Container Store for nearly eight years, starting
with the company in 2012. Before his promotion to Loss Prevention
Director, he served as Corporate Loss Prevention Manager for the
company. Earlier in his career, he spent more than 12 years with Stein
Mart as an Area Loss Prevention Manager. Congratulations, Aaron!
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
Protests, Violence & Unrest
Planning for the Unplanned: How Organizations Can
Build Their Resilience to Protests and Other Unplanned Events
Despite the ongoing threat of coronavirus, 2020 has been a year of protest. From
Minnesota to Belarus, growing social, economic and political change has driven
protesters to the streets. However, according to research from the Center of
Strategic and International Studies (CSIS), this is no new phenomenom but part
of a growing trend. Since 2009, CSIS data shows the number of global mass
protests has increased annually by an average of 11.5%.
Beyond protests, other unplanned crisis events are becoming more frequent,
unpredictable and severe. By September, the Atlantic hurricane season had
seen seven named storms make landfall in the U.S. for the first time ever.
Meanwhile in California, not only did the 2020 wildfire season start
earlier than expected, it has become the largest ever.
For organizations trying to safeguard their employees, facilities or
business-critical operations, planning for crisis has never been so crucial. As
companies have grown and developed in size and complexity, they have become more
susceptible to the financial, safety and reputational implications of these
According to a survey of senior executives by Deloitte, 56% believe their
organization is inadequately prepared for these crises. The $500 million
damage to businesses in the first two weeks of the George Floyd protests in
Minneapolis–Saint Paul, Minn. and the $10 billion damage caused by
Hurricane Laura, suggest these beliefs are justifiably held.
However, in the same survey, 93% of senior executives believed organizations
could prepare for a crisis or unplanned event. This disparity between an
organization’s current and possible crisis resilience is down to insufficient
consideration of assets, risks, response and after-action procedures within
their existing security protocols.
With this in mind, here are five crucial steps
organizations can take to achieve greater resilience to protests and other
1. Knowing Your Assets
2. Identifying and Monitoring Risks
3. Notifying and Communicating
4. Developing Crisis Response Plans
5. Auditing and Learning
Read More Here
Minimizing the Impact
For businesses to survive this complex operating environment, companies must
move away from old crisis methodologies and adopt cohesive policies that
leverage new technologies for data management and reporting. Organizations must
be able to proactively identify risks to business disruption or employee life
safety, rapidly adapting their responses to minimize the impact of ongoing
situations. Only then can an organization be resilient enough to fulfill its
duty of care requirements toward employees and customers, as well as be able to
maintain business continuity during even the largest of unplanned events.
Governors crack down on violent protests by targeting their funding
Lawmakers in some states have responded to this year’s wave of marches and
rallies by creating harsher criminal penalties for demonstrators. In
Tennessee, for instance, after months of racial justice protests outside the
state capitol, the Republican governor signed a bill making it a felony to camp
out on state property during a protest. People convicted of this crime will lose
their right to vote.
In Florida and Texas, the results of the Nov. 3 election could help advance
legislative proposals to rein in protesting from a new angle: the money side.
Republicans maintained majorities in both state legislatures, suggesting that
the states’ Republican governors will be able to move forward with proposals
they made in September to crack down on violent protests by creating new
criminal penalties related to the funding of demonstrations.
In Florida, Gov. Ron DeSantis wants to create several new criminal
offenses, including prosecuting “anyone who organizes or funds a violent or
disorderly assembly” under the state’s anti-racketeering laws. In Texas,
Gov. Greg Abbott proposed six new criminal offenses aimed at people who “hijack
peaceful protests,” including one that outlaws “aiding and abetting riots with
funds or organizational assistance.”
‘Who’s to know what the next protest movement may be about in our country?’
In Florida, ACLU of Florida staff attorney Jackie Azis said DeSantis’s proposal
could potentially affect organizations like a local foundation in St. Petersburg
that has supported racial-justice protests this year by providing signs. She
called it “an outrageous response” that DeSantis is proposing using the state’s
RICO Act — a set of anti-racketeering laws — to prosecute people who organize or
fund disorderly or violent assemblies.
“Racketeering essentially means there’s an organized illegal scheme and
peacefully protesting is not an illegal scheme,” Azis said. “Peaceful protesting
is something we value as Americans. It’s embedded in our Constitution. No matter
our political beliefs or philosophies, it should concern everyone when the
government tries to infringe on our rights to protest.”
How Florida Gov. DeSantis wants to crack down on protests:
Expand ‘stand your ground’
Gov. Ron DeSantis has drafted “anti-mob” legislation that would expand Florida’s
“stand your ground” law — a move that critics say will
allow armed citizens to shoot suspected looters or anyone engaged in “criminal
mischief” that disrupts a business.
Lawyers say it’s just one of the many troubling aspects of the draft bill being
pushed by the Republican governor in response to police-brutality protests that
erupted across Florida and the United States this summer.
The draft legislation put specifics behind DeSantis' pledge in September to
crack down on “violent and disorderly assemblies.” The proposal would expand
the list of “forcible felonies” under Florida’s self-defense law to justify the
use of force against people who engage in criminal mischief that results in the
“interruption or impairment” of a business, and looting, which the draft defines
as a burglary within 500 feet of a “violent or disorderly assembly.”
Other key elements of DeSantis' proposal would enhance criminal penalties for
people involved in “violent or disorderly assemblies,” make it a third-degree
felony to block traffic during a protest, offer
immunity to drivers who claim to have unintentionally killed or injured
protesters who block traffic, and withhold state funds from local
governments that cut law enforcement budgets.
NYC Business Owners Worry Boarded Up Windows Are Costing Them Customers, Fear
Taking Plywood Down Too Soon
small businesses across the city are struggling to survive during the pandemic,
but several stores still boarded up in anticipation of potential unrest around
Election Day may be keeping customers away. Businesses that rely on walk-ins are
especially concerned that their boarded-up windows may be costing them business.
“To look like you’re closed or for people to second-guess whether or not they
should attempt to come in or not because of the way the store looks, it’s hard
for us,” said Eric Goldstein, who co-owns Park Avenue Liquor Shop at the corner
of 39th and Madison. Back in early June, his store was one of the many that was
“Families have put so much into these stores and they really want to protect
them, I respect that,” Mayor Bill de Blasio said Tuesday. “If you’re asking
what I’m seeing? What I’m seeing is the worst is now behind us.”
Some have taken it down, but others, like a convenience store on Broadway in
NoHo, say it’s hard to tell if that’s a good idea. “When do you think the boards
will come down?” CBS2’s Alice Gainer asked. “Hopefully, a lot of people,
they’re thinking one more week,” manager Ali Dovani said.
California: Plywood from Boarded-Up Windows Gets New Life
Aside from a few isolated pro-Trump demonstrations in Beverly Hills and
Huntington Beach, Election Day has now come and gone with no significant
incidents in the region–and one local group is stepping in to help turn the
plywood into something positive for the community. Late last week, the
California Wildlife Center put out a call to local businesses offering to
come collect the boards, rather than see them go into the typical waste stream.
“Once we get the donated plywood, we plan to repurpose it to build enclosures,
herding boards to work with our marine mammals, and any other animal-related
projects,” says California Wildlife Center Executive Director Jennifer Brent.
“We even were contacted by a group that builds shelters for food pantries that
is also interested, so we plan on sharing the wood with them.”
DC officials preparing for Proud Boys protest over the weekend
Portland: Man involved in viral video assault near protests sentenced to 20 mo.
Protests, Riots, Tear Gas? Nothing Can Shutter a 24-Hour Doughnut Shop in
US: Over 10.5M Cases - 246K Dead - 6.6M Recovered
Over 52.1M Cases - 1.2M Dead - 36.5M Recovered
Private Industry Security Guard Deaths:
Law Enforcement Officer Deaths:
*Red indicates change in total
Hospitalizations Hit New Record
US hits record COVID-19 hospitalizations amid virus surge
The U.S. hit a record number of coronavirus hospitalizations Tuesday and
surpassed 1 million new confirmed cases in just the first 10 days of November
amid a nationwide surge of infections that shows no signs of slowing.
The new wave appears bigger and more widespread than the surges that happened in
the spring and summer — and threatens to be worse. But experts say there are
also reasons to think the nation is better able to deal with the virus this time
“We’re definitely in a better place” when it comes to improved medical tools and
knowledge, said William Hanage, a Harvard University infectious-disease
Newly confirmed infections in the U.S. were running at all-time highs of well
over 100,000 per day, pushing the total to more than 10 million and eclipsing 1
million since Halloween. There are now 61,964 people hospitalized,
according to the
COVID Tracking Project.
Several states posted records Tuesday, including over 12,600 new cases in
Illinois, 10,800 in Texas and 7,000 in Wisconsin.
Deaths — a lagging indicator, since it takes time for people to get sick
and die — are climbing again, reaching an average of more than 930 a day.
Hospitals are getting slammed. And unlike the earlier outbreaks, this one is not
confined to a region or two.
Several state leaders are urging residents to stay home
as Covid-19 hospitalizations hit a record level
Following weeks of rapid climbs in Covid-19 infections and hospitalizations,
more state leaders have begun asking residents to stay at home in hopes of
helping curb an already rampant spread of the virus.
Nevada Gov. Steve Sisolak is asking people
to commit to a voluntary plan he calls "Stay at Home 2.0" in the next two
weeks in efforts to push a "significant reversal of the current trends" in the
"We have to go back to the basics," the governor said, encouraging businesses
to return to telecommuting as much as possible and asking residents to avoid
hosting groups of people over for dinners, parties and other gatherings.
Wisconsin's governor announced Tuesday he's
signed a new order advising people to "stay home to save lives." ... "It's not
safe to go out, it's not safe to have others over," he said. "Please, cancel the
happy hours, dinner parties, sleepovers, and playdates at your home. And if a
friend or family member invites you over, offer to hang out virtually instead."
The governors join a chorus of other officials across the country who have moved
to encourage more residents to stay home and limit socializing. A stay-at-home
advisory went into effect last week in Massachusetts,
where residents are advised to stay at home between 10 p.m. and 5 a.m. A
stay-at-home advisory also took effect Sunday in Rhode
Island, where the governor warned last week there'd be an upcoming
shutdown if large house parties that were helping fuel the spread didn't stop.
Texas becomes 1st state to surpass 1 million COVID-19 cases
Texas has become the first U.S. state with more than 1 million confirmed
COVID-19 cases as the nation continues to face a surge of infections, according
to data from Johns Hopkins University early Wednesday. The nation’s second-most
populous state has recorded 1,010,364 coronavirus cases with 19,337 deaths since
the pandemic began in early March, according to the count on the Johns Hopkins
Texas had recently surpassed California, the most populous state, in
recording the highest number of positive coronavirus tests. The true number of
infections is likely higher because many people haven’t been tested, and studies
suggest people can be infected and not feel sick.
More Texas inmates and staff infected, killed by COVID-19 than any other state
More Texas jail and prison inmates and staff have been infected and killed by
COVID-19 than those of any other state's criminal justice system, according to a
university report released Monday.
At least 231 inmates and staff members have died of COVID-19 in Texas prisons
according to the report by the Lyndon B. Johnson School of Public Affairs at the
University of Texas.
The study also found that Texas
inmates and staff tested positive
for the coronavirus virus that causes COVID-19 at a
490% higher rate than the state's general population.
Also, nine Texas inmates approved for parole died in prison before their
New National Survey Finds the Majority of Retail Pharmacies and Health Plans Are
Concerned About People Actually Taking the COVID-19 Vaccine Once It’s Available
EnlivenHealth, a division of Omnicell, Inc., a leading provider of medication
management solutions and adherence tools for healthcare systems and pharmacies,
today announced the findings of a new national survey which found that 67% of
pharmacies and 99% of health plans responding to the survey are either “very
concerned” or “somewhat concerned” about people’s willingness to take the
COVID-19 vaccine once it is available. Responding to the COVID-19 pandemic, 77%
of pharmacies who took part in the EnlivenHealth survey said they would either
be adopting or expanding year-round vaccination strategies.
Vaccine logistics pose challenge
breakthrough in Pfizer's effort to develop a coronavirus vaccine, and a
number of results expected from other candidates in the coming weeks, are
drawing attention once again on the
complicated logistics of distributing and administering a vaccine meant for
the entire globe. The task will require gargantuan organization between industry
and government to mass produce, store, ship and administer doses to far corners
of the globe, likely
stalling dreams of "normality" for months or
CISA releases analysis report on COVID-19 impact to ICT global supply chains
The Cybersecurity and
Infrastructure Security Agency (CISA) and government and industry members of
the Information and Communications Technology (ICT) Supply Chain Risk Management
(SCRM) Task Force released an analysis report on the impact of COVID-19 on
global supply chains.
Building A More Resilient ICT Supply Chain: Lessons Learned During The COVID-19
Pandemic examines how ICT supply chains have been logistically impacted by
the pandemic and provides practical recommendations to increase supply chain
resiliency from future risks.
The COVID-19 global pandemic caused profound disruptions to global supply
chains, including those in the Information Technology (IT) and Communication
sectors. In an effort to understand and document the disruptions, the Task Force
formed the COVID-19 Impact Study Working Group which studied how key supply
chain operational areas, such as inventory management, supply chain
mapping/transparency, and supply chain diversity, were impacted by the shocks of
Findings from the group identified three major stress points on ICT supply
chains during the pandemic. It exposed how some manufacturing companies were
unprepared because of their reliance on lean inventory models. It underscored
the difficulties that companies faced in understanding who their junior tier
suppliers are and where they are located. It also acknowledged the need for an
approach that was already underway over the last six years: diversifying supply
chains to a broader array of locations and away from single source/single region
NRF: Imports set new 'peak season' record as retailers prepare for holidays
NRF Files Public Records Request in Response to New Mexico Retail COVID
El Paso, TX: City officials working with retail giants for COVID safety ahead of
Amazon Expanding Palm-Scan Tech
Amazon expands palm-scanning payment tech to 3 more Seattle-area stores
In its latest push to collect data on consumer purchases, Amazon is expanding a
new palm recognition payment technology into three more Seattle-area stores, the
company announced Tuesday.
Civil-liberties advocates, though, are concerned the company is storing
immutable biometric information on its customers, which they say poses risks to
The technology, called Amazon One, was piloted in two cashierless Amazon Go
stores in South Lake Union earlier this fall. Customers who have linked their
handprint to a credit card pay by waving their hand over a sleek palm scanner.
Customers can also link their handprint to their Amazon account, though
that’s not required.
Amazon is marketing the Amazon One service to “retailers, stadiums, and office
buildings,” Dilip Kumar, Amazon’s vice president of physical retail and
technology, wrote in a
blog post announcing the product launch. (As to whether the company will
expand Amazon One into the chain of Whole Foods grocery stores, which it
purchased in 2017, customers should “stay tuned about that,” Kumar said.) Once a
customer registers, they can use the same handprint signature at every Amazon
One terminal, no matter where the device is located.
Amazon Ring video doorbells recalled over fire concerns
Amazon’s smart home brand Ring has issued a recall for around 350,000 of its
2nd generation video doorbells sold in the US over fire and burn concerns.
According to a notice published by the US Consumer Product Safety Commission,
Ring has received 23 reports of doorbells igniting and causing minor property
damage, and eight reports of minor burns. Ring’s site says affected doorbells do
not need to be returned, but that users should follow their updated
Although Ring says there is no risk if the doorbell is installed correctly, the
CPSC notes that the device can overheat if the wrong screws are used. Ring says
that it received 85 incident reports of people using the incorrect screws which
could damage the doorbell’s battery.
Walmart Tests Self-Driving Cars & Drone
Will self-driving, electric vehicles power Walmart’s contactless delivery
Walmart’s customers in Scottsdale, AZ, are among those using the retailer’s
Delivery Unlimited and other home delivery services in thousands of stores
across the U.S. When those very same customers place their home delivery orders
early next year, they may find their groceries arriving in a
self-driving electric car. The pilot program is being run in partnership
with Cruise, the all-electric vehicle subsidiary of General Motors.
Walmart is experimenting with a number of alternative delivery models in
addition to driverless cars. The company, also in September, announced
three separate flying drone pilots: one test to deliver groceries and
household essentials, another for health and wellness products and a third for
COVID-19 self-collection kits.
The COVID-19 program being run in partnership with Quest Diagnostics offered a
way for the retailer to get testing kits to customers in a contactless manner.
ISC East Virtual Event - Nov. 18
place next week on
Wednesday, November 18,
ISC East, along with premier sponsor SIA and in partnership with ASIS NYC, will
be hosting a complimentary half day event for our community of security and
public safety industry professionals.
ISC East Virtual Event
will feature the prestigious ASIS NYC Person of the Year Awards Ceremony, which
now includes the 2020 Person of the Year Award, the NEW! Healthcare Person of
the Year Award and the 2020 SIA Insightful Practitioner Award (presented by SIA).
Bluestar buys Ascena's Justice brand for $90M
Highland Falls, NY: Chipotle opens ‘digital-only’ restaurant
Target's Shipt service promises Thanksgiving weekend bonuses for workers
Recognizing & Supporting the Military
Want to Hire Veterans? Support Your Military Community
According to a recent CareerBuilder survey, employers are increasing their
commitment to hire military veterans.
Forty percent of nearly 2,500
hiring managers and human resource professionals plan to actively recruit U.S.
veterans for their organization over the next 12 months,
from 37 percent last year. Customer service jobs are the top roles employers say
they will be recruiting veterans for (35 percent), followed by jobs in
information technology (32 percent), production (28 percent) and sales (24
percent). Eighteen percent of respondents said they will be hiring veterans for
Forty-eight percent of employers said they pay more attention to applications
submitted by veterans and
68 percent said that they would hire a qualified veteran over another equally
Guide to Veteran Hiring: 5 Myths and Facts About Hiring Veterans
Simply said, it makes good business sense to hire veterans. Companies that do
speak positively about this strategy, and the veterans often become leaders at
those companies. Their loyalty, teamwork and initiative, enable them to bring
great value to the private sector.
Yet myths about
veterans and whether they can thrive after their time in the military persist.
Military skills don't translate into the civilian workforce /
It is well documented that
veterans bring extensive leadership experience, mission focus, teamwork and
initiative to the corporate environment.
All veterans served in combat /
It is reported that about 80 percent of the jobs in the military are noncombat
All veterans have PTSD and it
makes them unemployable /
Studies conclude that 10-20 percent of post-Sept. 11 combat veterans have PTSD,
which equates to approximately 500,000 people.
Veterans can only follow orders /
While service members followed orders while in boot camp and officer candidate
school, most veterans also have had experience leading other people.
National Guard and Reserve
employees have unpredictable schedules /
The typical training schedule for those who continue to serve our country is one
weekend a month and two weeks in the summer.
Understanding what veterans can offer the security industry
All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
it wasn't for them The Daily wouldn't be here every day for you.
Safeguard your Frozen Treats with Pint Protectors!
PPS’s Keepsafe Series keeps getting better
(Swansboro, NC - November 5, 2020) -
Product Protection Solutions’ (PPS) Keepsafe Pint Protector is designed to protect the most popular frozen shrink
items on the market. While physically protecting the frozen items, this security
device can be integrated into existing RF or AM EAS systems.
The Keepsafe Pint Protectors will deter thieves since it can only be removed
with Standard and Super Lock Detachers. Or increase the removal difficulty by
selecting PPS’s proprietary Keepsafe H-Detacher instead. If the pint protector
is forcefully removed, the package will be destroyed. Tim Gates, SVP Business
Development of PPS, said, “The PPS Keepsafe Series provides superior theft
protection and is especially effective where standard or super locks are being
compromised. The Pint Protectors offers extreme resistance to both amateur and
This skillfully designed lock protection can be used on 14-16 oz. pint
containers. They are stackable and can easily be added to existing shelves or
plan-o-grams. Add the Keepsafe Pint Protectors to your loss prevention program
today! To find this and other unique item-specific theft prevention solutions,
download our TotalLP App today (available for iOS & Android).
Product Protection Solutions (PPS) focuses on providing both consultative and
physical loss prevention solutions that include AM, RF, and RFID enabled
products. PPS strives to build long-lasting partnerships with its customers by
listening to their needs and finding strategic solutions that work. Innovation
coupled with experienced and personalized consultation amplifies PPS’s ability
to save their customers money and secure their bottom line.
If you would like more information about this product, please contact Tim Gates
by phone at 888-542-3065 or
252-362-1232 or by email at email@example.com or visit PPS’s
website at www.productprotectionsolutions.com.
RH-ISAC's LAST Cyber Thursday of 2020 -
Relieving Intelligence Fatigue Through Automation
November 19 | 11:00 AM -
12:00 PM | Bryanne Edmonds, IT Security Analyst, Publix
and extracting value from threat data can be an overwhelming task. In a world
where quickness, efficiency, and response can mean the difference between
business as usual and a data breach, a cybersecurity team's ability to automate
processes and orchestrate workflows to streamline efforts is top of mind.
Bryanne Edmonds will address how her team overcame intelligence fatigue with an
automated approach by using PowerShell and Microsoft's Power Automate to
integrate intelligence from the RH-ISAC list serv. Through automation they were
able to improve the efficiency and effectiveness of their threat intelligence
program. Automation was a big discussion during the RH-ISAC Summit, so those
that want to hear automation tips and best practices in relation to ingesting
make sure you
Dark Web Trends You Should Know About During the Holiday Season
November 19 | 1:00 - 2:00 PM ET | Neta Zeitak, Threat Intelligence
Are you prepared for the holiday season? By collecting, analyzing, and
operationalizing data found in the dark web, teams increase their threat
intelligence capacity and have seen broad business impact. Using stats and
analytics based on previous year's data, Neta Zeitak, threat intelligence
analyst at CyberInt, will identify key business risks retail and hospitality
organizations should be aware of. CyberInt will also share specific
recommendations and defense measures to use for the 2020 holiday season. Make
RH-ISAC Explores Customer Hijacking:
Crazy Things You Wouldn’t See in Curbside Pickup
As we approach the holiday season, chances are you’re seeing an increase in
online shopping. eCommerce was a big part of most consumer’s lives before March
of 2020, but the pandemic has only increased that. But things aren’t always as
they seem in the online retail world—sometimes we think we’re making a sale only
to realize our customer has been hijacked and brought somewhere else!
RH-ISAC and The Media Trust are exploring some of the unexpected aspects of
online retail in
series, “Crazy Things that Happen in your Online Store Every Day.”
The fourth piece in the series, “Crazy
Things You Wouldn’t See in Curbside Pickup,” focuses on customer hijacking.
Customer hijacking affects all online commerce. Usually some malware
or unauthorized code - possible even from ads on the store page - redirects the
customer during the shopping journey and prior to purchase, to a completely
different site. Obviously if this happens once, it deprives you of a sale.
If it happens often, it can take loyal, repeat customers away from your store,
impacting your bottom line!
Cloud Usage, Biometrics Surge As Remote Work Grows Permanent
The rapid, and in some cases permanent, shift to remote work forced
organizations to swiftly adopt cloud services and rethink how they protect
corporate data. Researchers report spikes in cloud application
authentication, devices with biometrics enabled, and device-based policies.
Dave Lewis, global advisory CISO for Cisco's Duo Security, elaborates on shifts
in organizations' authentication choices. More than 80% of active customer
devices have biometrics enabled, and total devices with biometrics rose 64%. At
the same time, the number of companies with policies to disallow SMS-based
authentication increased by 7.4%, marking an 85% increase in the number of
businesses banning SMS as an authentication method between 2019 and 2020.
"It's definitely been a push this year, and I think a lot of that is driven out
of the fact that we have so many organizations being remote now and for the
foreseeable future – for the next year or so at least – and they're taking time
to reassess where they are," Lewis explains. CISOs have shifted away from
static passwords, towards multifactor authentication and biometrics.
Some security leaders face groups of employees who push back, he notes, but
often these challenges fade once people start using new forms of authentication.
Malware Hidden in Encrypted Traffic Surges 260% Amid Pandemic
The fact that attackers hide malware inside encrypted traffic is not news any
longer. What might be surprising, however, is just how much the practice has
recently spiked due in part to the shift to remote work in the COVID-19
Researchers from Zscaler analyzed attack data gathered from customers of the
company's cloud security platform between January and September this year. The
security vendor discovered a 260% increase over 2019 in the number of encrypted
attacks that it handles per month.
Wawa Says Security Standards Bar Data Breach Claims
Wawa Inc. told a Pennsylvania judge during arguments on Tuesday that contracts
governing security protocols for credit and debit card information barred a
group of financial institutions from pursuing common law negligence claims over
a data breach at the convenience store chain. An attorney representing Wawa
argued that Wawa's contracts with financial institutions who issued payment
cards incorporated clear language governing how participating retailers were
supposed to protect consumer data and the extent to which banks or credit unions
could recover damages following a breach.
Kingston, PA: Two Charged in SIM Swapping, Vishing Scams
Microsoft Patch Tuesday fixes 17 critical flaws, Windows zero‑day
COVID Impacting Holiday Shopping Behavior
Sensormatic Solutions Releases Results of 2020 Canadian
Holiday Consumer Survey
73% of Canadian shoppers plan to shop
in-store for product discovery
the global leader for smart and sustainable buildings, today announced that
Sensormatic Solutions, its leading global retail solutions portfolio,
released the results of its 2020 Canadian Holiday Consumer Survey of more than
1,000 Canadian consumers.
A key finding revealed that over half of respondents (57%) will have started
their holiday shopping before December arrives, with 22% starting in October
and 35% planning to begin in November.
Other key findings include:
48% of respondents plan on shopping in-store this holiday season.
68% of respondents plan on using buy online, ship to home this holiday
26% of respondents plan on using fulfillment services like buy online,
pickup in-store (BOPIS) and 21% plan on using buy online, curbside pickup this
“The impact of COVID-19 continues to affect how and where consumers
shop,” said Kim Melvin, Global Leader of Marketing, Sensormatic Solutions.
“Despite these changes, many Canadian consumers are still planning to shop
in-store this holiday season. In fact, our surveys show that nearly half (48%)
of Canadian consumers plan on shopping in-store this holiday season compared to
39% of U.S. consumers. To optimize the in-store experience, it’s critical for
retailers to properly prepare their stores to capitalize and make the most out
of every customer visit. This includes not only providing a safe environment,
but also adding compelling product displays and easy navigation throughout the
stores to allow for easy product browsing.”
Read more here
Increased Security Staff & 'Touchless'
How Canadian retailers are trying to make holiday shopping safe amid COVID-19
Malls are using high-tech solutions to avoid
large crowds and long lines
as the pandemic continues
COVID-19 pandemic is changing the way holiday shopping will be done this year.
From large shopping centres to independent shops, retailers are preparing for
their busiest season like never before.
At Toronto's Yorkdale Shopping Centre, shoppers will be able to use their
smartphones to find a parking spot and check product availability. There will be
colour-coded zones for curbside pickup. And this year, mall Santas will be
coming to town virtually.
Barnard says they are hiring security staff to ensure
shoppers are wearing masks and practising physical distancing. The
mall will be monitoring occupancy closely to limit the amount of people inside
Yorkdale is introducing Santa's Magic Mirror this year. Running from November
until Christmas Eve, it's a "virtual experience that is completely touchless
and safe," Barnard said. Shoppers will get their photo taken in front of a
screen and the image gets sent to them digitally. The service will be free.
Harassing Mask-Wearing Shoppers
Saskatoon, SK: Police shut down protest against masks in Midtown mall
Passerby says the protesters were harassing people
protest against mandatory masks in Midtown mall in Saskatoon got a
little too close for comfort
for one shopper Saturday afternoon. It was around 3 p.m. when Brooklyn Mann
stood against a wall to let protesters pass. She said they shouted statements
like, "You've been lied to," and, "You're uneducated," at Mann as they walked
someone got too close.
"He came up to me ... saying I was uneducated, et cetera, like, I need to check
my facts, do my research, I've been lied to," she said. "And I just kept saying:
'Leave me alone. My dad has cancer.' I just wanted space."
As of Nov. 6,
masks are mandatory in indoor
public spaces in Saskatoon, Regina and Prince Albert.
The province made the call amid a steady increase in COVID-19 cases in
One man fined, another banned from Trail store for refusing to wear masks
What You Need To Know About The Swine Flu Detected In Canada
Walmart Canada's $110M Investment - 130 Stores
Set to Undergo Renovations
Walmart Canada Announces Investment to Integrate Ecommerce with In-Store
Walmart Canada is investing
$110 million in store
renovations and technology
to enhance the omnichannel experience for consumers as more & more Canadians are
shopping online due to the pandemic.
The strategy by the retail giant includes the
piloting of 10 hybrid
supercentres have expanded fulfillment space within their stores to increase the
speed of fulfillment for pickup and delivery.
eCourse on Ontario's Human Rights Code
Call it out: racism, racial discrimination and human rights
A 30-minute interactive eCourse that offers a foundation for learning about
race, racial discrimination and human rights protections under Ontario's Human
Rights Code. The course
offers a historical overview of racism and racial discrimination, explains what
“race,” “racism” and “racial discrimination” mean, and provides approaches to
preventing and addressing racial discrimination.
Report: Home Depot Canada error exposes data of hundreds of customers
Canada Goose reports sales growth in China, online
North York, ON: Police searching for victim, suspect after shooting outside of
Shoppers Drug Mart
police are looking for people involved in a shooting outside of a Shoppers Drug
Mart in the Jane and Finch neighbourhood on Tuesday afternoon. At around 2:25
p.m., police responded to reports of a shooting in front of a drug store in a
plaza. A suspect reportedly approached a vehicle and shot a man multiple
times, police say. The suspect fled the scene in a black SUV. The male
victim ran away on foot, police say. Police have located a vehicle with bullet
holes at the scene.
Niagara Falls, ON: Merchandise worth over $20,000 stolen from Telus store
Police have released security images of two men wanted in a robbery in Niagara
Falls. Niagara police officers were called to a robbery at the Telus store on
Sunday. Police say two men entered the store and threatened the employees while
demanding merchandise. They left the store, got into a waiting vehicle driven by
a third person and took off. Over
of merchandise was stolen,
including iPhones and iPads.
Calgary, AB: Police officer shops for groceries with alleged shoplifter in act
When a Calgary police officer responded to a call about a Safeway shoplifter,
bystanders expected an arrest, not grocery shopping. "When (police) got there,
instead of arresting this man, the officer took the time to grocery shop
a full (three) bags of food
with this guy and paid for the whole thing."
"It was one of the most incredible things I have ever witnessed. I ran out to
his police truck to thank him for his incredibly selfless act but feel he
deserves a higher recognition.
Halifax, NS: Man with pellet gun in pants arrested after theft from drug store
Robberies & Burglaries
Clothing Store - Kamloops, BC - Robbery
Pharmacy - Hamilton, ON - Robbery
Pharmacy - Sudbury, ON - Armed Robbery
Restaurant - Kitchener, ON - Armed Robbery
Telus Store - Niagara Falls, ON - Robbery
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Canadian Connections Archives
'Robot Armies' Coming?
Smaller Is Big in New E-Commerce Warehouses
An intricate dance by robots turns tight urban
spaces into ‘microfulfillment’ centers
for online orders
A robot army
is doing training drills in a narrow warehouse by the Brooklyn-Queens
intricate dance, choreographed by software and executed with automation, powers
a strategy known as microfulfillment. It is aimed at
speeding up the delivery of
goods to consumers in
cities through operations that pack large numbers of products into tight, urban
Most microfulfillment operations are still being tested, but the strategy is
gaining interest as
grocery chains and other
retailers scramble to meet rising e-commerce demand during the pandemic.
The market for automated
grocery microfulfillment centers is estimated to be worth $1.2 billion by 2024,
according to market-research firm Interact Analysis.
Texas-based grocer H-E-B LP is working with warehouse technology provider
Swisslog Holding AG to install several automated microfulfillment systems that
support the chain’s curbside
pickup and delivery
business, Swisslog said in
Covid-19 Impact & Global Analysis
Retail E-Commerce Software Market Forecast to 2024
The retail e-commerce software market is expected to grow by USD 3.38 billion,
progressing at a CAGR of over 12% during the forecast period. The rise in
international retailing is one of the major factors propelling the market
growth. However, factors such as intense competition in the global retail
e-commerce software market will hamper the market growth.
Software Market: Deployment Landscape
Cloud-based retail e-commerce software is cost-effective owing to the no
requirement for any hardware setup within the business or enterprise premises,
which eliminates the necessity of maintaining IT departments in-house. This
particular factor is increasing the adoption rate of cloud-based retail
e-commerce software. Therefore, the retail e-commerce software market share
growth by the cloud-based deployment segment will be faster than the growth of
the market by the on-premises segment.
Download Free Sample Report
4 Trends That Will Shape the Next Few Years of E-Commerce
Update: Milwaukee, WI: Two searches of properties have led to the arrest of a
man suspected of being involved in a $7 million jewelry heist
According to an affidavit filed in U.S. District Court on Tuesday, 55-year-old
James Patrick Quinn was involved in a jewelry heist at Treiber and Straub
Jewelers in a Milwaukee, Wisconsin suburb where diamonds, jewelry, watches, and
other items were stolen. According to Brookfield, Wisconsin Police, on the
morning of July 12, 2016, video surveillance showed burglars cut phone and cable
lines at the jewelry store, removing light bulbs from exterior lights, spraying
foam into external audio alarm systems, and prying the back door open. The
burglars then disabled the interior alarm system and cut a hole into the vault
using sledgehammers and power tools.
Plans for the burglary may
have started a year before the break-in.
In July 2015, video surveillance showed two men with flashlights peering into
the jewelry store’s windows.
Winthrop Harbor, IL: Nearly 40 guns stolen from store, burglars likely visited
broke into a Winthrop Harbor gun store and made off with 39 firearms Tuesday
morning, police said. Officers responded to a burglar alarm at the Outdoorsman,
221 Sheridan Rd, at about 12:33 a.m. and found the front door of the business
shattered. Multiple display cases inside the store were broken and five rifles,
two shotguns and 32 pistols were stolen, said Det. Sgt. Chris Willets, Winthrop
Harbor Police Department.
Bloomfield Township, MI: Group sought for causing ruckus, shoplifting at At Home
Seven people are being sought by police for allegedly shoplifting and causing a
ruckus at the At Home store in Bloomfield Township on Nov. 3. The manager of the
store, on S. Telegraph Rd., contacted police at around 9:30 p.m. to report that
a group of people had been disorderly — driving the store’s mobility scooters
recklessly throughout the store, taking beverages from the cooler and consuming
them without paying — and then left, with one of them possibly carrying out a
bag full of merchandise that hadn’t been purchased, police said. Store security
cameras show that a woman entered the store with a large, brown leather bag that
appeared empty, and then left with the bag full of items, police said.
Tinley Park, IL: Police say men stole $8K worth of perfume from Ulta store, more
Robert Harrington, 51, Zaria Love, 22, and William Peyton, 26, all of Rockford,
were arrested and accused of felony retail theft after stealing $8,450 worth of
perfumes and other fragrances from the Ulta store in Brookside Marketplace on
Oct. 31, police said. Peyton was also processed on three outstanding warrants
for burglary and shoplifting from Lake County, Northbrook and Elgin, according
to a police report. Harrington also had two active warrants from Lake County and
Cook County for burglary and shoplifting.
Smyrna, TN: Smyrna police are working to identify serial shoplifters
The two individuals are suspected of committing serial shoplifting at the Target
on Industrial Boulevard, according to police. Surveillance cameras captured
images of the them as they were leaving the store.
Shootings & Deaths
Pittsburgh, PA: Update: Man Pleads Guilty To Aggravated Assault In Connection
With April 2019 Monroeville Mall Shooting
Authorities allege 23-year-old Brandon Noel of McKeesport pulled out a gun
during a brawl and fired about 14 shots. A man has pleaded guilty to an
aggravated assault charge in connection with a fight and shots fired at a
western Pennsylvania mall last year. Brandon Noel, 23, of McKeesport entered the
plea Tuesday in Allegheny County Court as part of a plea deal in which
prosecutors agreed to withdraw other charges including attempted murder.
Prosecutors said the plea deal doesn’t include any agreement on sentencing,
which is scheduled Jan. 28. Authorities said two groups of males began fighting
at the Monroeville Mall in April 2019, and the brawl spilled outside. They
allege that Noel pulled a gun and about 14 shots were fired, but no injuries
were reported. The mall was placed on lockdown and later evacuated. Bullet holes
were found in a Macy’s department store entrance door and shell casings were
Lafayette Parish, LA: Domestic dispute over money may have led to shooting
inside Scott convenience store
Scott Police are investigating a shooting near the intersection of Dulles Drive
and Westgate Road. According to multiple people at the scene, police responded
to the Shop Rite convenience store in the area just after 2 p.m. Initital
reports indicate that the shooting may have originated as a result of a domestic
dispute between two people over money.
Garner, NC: Person shot at Sheetz in Wake County south of Raleigh
Suffern, NY: 22-Year-Old Pickup Truck Driver Randomly Shoots Vehicles,
Storefronts In Rockland County
Bronx, NY: NYPD Investigating Robbery Spree Targeting Businesses In The Bronx
Robberies, Incidents & Thefts
Suspects allegedly struck four times between Oct. 23 and Nov. 8. In the first
incident, police said three men walked into a 7-Eleven on Westchester Avenue.
One suspect allegedly went behind the counter with a knife, hinted he had a gun,
and stole $1,425 from the cash register. Three days later, police said two men
tried to rob a Dunkin’ on Boston Road, but couldn’t open the register after the
clerk refused. They left empty handed. Later that night, police said one suspect
approached a 50-year-old worker at a deli on Westchester Avenue and claimed to
have a gun. He allegedly went behind the counter and took $100.
Wiscasset, ME: Circle K employee accused of working with another woman to steal
more than $28K from register
Abby Bragdon, 34, of Wiscasset is charged with class B theft by unauthorized
taking or transfer. According to police, she was a Circle K employee and
allegedly stole $28,421 from the register during her scheduled work shifts.
Heather-Rae Bisson, 47, of Dresden was also charged with class B theft by
unauthorized taking or transfer for her role in the alleged thefts. It is
alleged that Bisson assisted Bragdon in completing the thefts by going to the
Circle K during Bragdon’s shifts to collect and remove the stolen cash from the
store. Wiscasset police
said the Circle K management team "did an excellent job putting all the pieces
together and compiling evidence of the alleged thefts that occurred between
Sept. 2, and Oct. 29."
El Paso, TX: Spirit Halloween store theft turns into parking lot melee with 2
A theft at a Halloween retail store escalated into a melee in the parking lot
and two people were arrested, police said Tuesday. Police said 31-year-old Erica
Gracia stole some merchandise at the Spirit Halloween just days before
Halloween. Police said Gracia fled in her vehicle and tried to run over two
Spirit employees in the parking lot. Kai Alexander Miyauchi-Malachi, 40, who was
seen with Gracia in the store, allegedly pulled a knife on the employees when
they tried to detain him in the parking lot and lunged at them. Gracia and
Miyauchi-Malachi were located by police a short time later, taken into custody
and booked into the El Paso County Detention Facility. Gracia faces a charge of
aggravated robbery, while Miyauchi-Malachi faces two counts of aggravated
assault with a deadly weapon.
UK: Liverpool, England: Man captured smashing his way out of Marks & Spencer
after store closes with him inside
A video shows a man smashing his way out of Marks and Spencer, on Church Street,
after the store had closed at around midnight in a suspected burglary. It is
thought that the man entered the store while it was still open on Monday,
November 9 and waited until it closed to break out with items of clothing in the
early hours of Tuesday. Mobile phone footage shared shows the suspected burglar
smashing out of the front window using a fire extinguisher. In the video, a
series of thuds can be heard as the man trapped inside breaks the window, and
then emerges arms first through the hole he has made, before falling face
forward onto the ground, doing a somersault and then skipping casually away.
Miami, FL: Man used Car to try to kill woman amid brawl at 7-Eleven
A Port Orange man faces an attempted murder charge after repeatedly ramming a
woman’s car and trying to run her over as she ran into a store for help, Daytona
Beach Shores police said.
Covid-19 affecting cargo theft trends: North American Cargo theft is on the rise
Covid-19 pandemic caused a spike in cargo crime in April. April 2020 saw a 107%
jump in cargo thefts compared to April 2019, according to CargoNet, which gave
an update during its Cargo Theft and Transportation Summit Nov. 10.
There have been 1,080 reported thefts in the U.S. and Canada so far this year,
up to Sept. 30. “Most
occurred within a five-month period,” said Keith Lewis, CargoNet’s
vice-president of operations, referring to the height of the initial Covid
outbreak in the Spring. Cargo thefts decreased in September, but Lewis
anticipates another increase will come in November as holiday shipments ramp up.
Shannon Elliott, crime intelligence analyst with CargoNet, said weekends
continue to see a higher rate of theft, as more shipments are left unattended.
Most of those weekend thefts aren’t reported for several days, giving thieves a
head start to move the stolen cargo and conceal their actions. “There are a lot
of fictitious pickups on Friday afternoons, when people are in a crunch to get
their loads moved,” added Lewis.
Victims are getting better at reporting thefts more quickly, with 26% reporting
them the same day and 60% within three days. After seven days, however, “the
chances of getting the freight back or your trailer back in tact is very slim,”
Lewis warned. Cargo
theft dominated reports, with 613 filed so far this year. Trailer theft rose 49%
from 2019 and tractor theft also spiked 18%.
Lewis advised fleets to have GPS installed not only on their power units, but
also embedded within the cargo. Commodities targeted this year include food and
beverage loads, which is typical, with household products on the rise. Elliott
attributed this to the shortage of essential items such as toilet paper and
paper towels earlier this year.
The average value per theft is
$230,000 this year, up from $151,000 in 2019.
Lewis attributed this to the increase in medical supplies being targeted.
AT&T – Paw Paw, MI –
Auto -Orlando, FL –
Auto Zone – La Verne,
CA – Armed Robbery
C-Store – Tulsa, OK –
C-Store – Suffolk, VA
– Armed Robbery
C-Store – Clarksville,
TN – Robbery
C-Store – Great Mills,
MD – Armed Robbery
C-Store – Manchester,
NH – Armed Robbery
C-Store – Phoenix, AZ
– Armed Robbery
C-Store – Brown
County, OH – Armed Robbery
Dollar General –
Jackson, MS – Robbery
Dollar Tree – Macon,
GA – Robbery
Family Dollar –
Augusta, GA – Robbery
Family Dollar –
Columbus, OH – Robbery
Gas Station – La
Verne, CA – Armed Robbery
Guns – Winthrop
Harbor, IL – Burglary
Hotel – Scottsdale, AZ
– Armed Robbery
Jewelry – Pineville, NC –
Jewelry – Wilmington, DE –
Restaurant – Little
Rock, AR – Armed Robbery (Burger King)
Rite Aid – Bloomfield
Hills, MI – Robbery
• 19 robberies
• 2 burglaries
• 0 shootings
• 0 killed
Click to enlarge map
None to report.
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