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10/28/20

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Agilence Recognizes SpartanNash with 2020 Visionary Award
Agilence, Inc. the industry leader in operational analytics and prescriptive actions for retail, grocery, restaurant, pharmacy, and convenience organizations recently announced that grocery retailer, SpartanNash is the recipient of their annual Visionary Award. The award recognizes SpartanNash’s outstanding vision and commitment to driving success throughout their organization through their proficient use of Agilence’s data analytics platform. SpartanNash along with other industry peers celebrated the win during Agilence’s annual User Forum.

The Agilence Visionary Award acknowledges customers who demonstrate an exceptional model and use of the Agilence application throughout their company that drives insights to achieve their business goals. SpartanNash joins past Visionary Award winners including Shoe Carnival (2019), Neiman Marcus (2018), and Heinen’s Grocery Store (2017). Read more in today's Vendor Spotlight below.

exacqVision Q-Series from Johnson Controls offers an affordable, all-in-one surveillance solution
Johnson Controls, the global leader for smart and sustainable buildings and architect for OpenBlue digital platforms is announcing the exacqVision Q-Series from Tyco Exacq, bringing together an optimal combination of performance and affordability into a single network video recording solution.

With support for up to 24 IP cameras and 16 analog cameras, this solution offers end users the flexibility to choose from IP-only or hybrid systems to incorporate legacy analog and IP cameras into the same system. Read More Here

Johnson Controls Bolsters Tyco Illustra Essentials Line With 4 New Cameras
Johnson Controls has added four new models to its Tyco Illustra Essentials IP camera range. The new fourth generation Essentials mini-dome, varifocal mini-dome, bullet and varifocal bullet cameras, which supersede their respective older models, are all equipped with built-in adaptive IR illumination which enables them to capture up to two megapixel HD resolution images of objects in total darkness up to a distance of 30m (98ft), according to the company. Read More Here

Unrest, Violence & Protests

Widespread Looting in Philly During 2nd Night of Unrest

‘A Total Loss’: Looting Continues For 2nd Night In Philadelphia
Following Fatal Police Shooting Of Walter Wallace Jr.
Looting and demonstrations continued for a second consecutive night Tuesday in Philadelphia following the fatal police shooting of Walter Wallace Jr. in West Philadelphia. Police say looting along Aramingo Avenue in Philadelphia’s Port Richmond neighborhood has “rapidly gone downhill” Tuesday night and is a “total loss.”

The city is asking residents to stay indoors in West and North Philadelphia, Port Richmond, Kensington and Fishtown. Protesters continue to face off with officers in riot gear outside the 18th Police District at 55th and Pine and along the 52nd Street commercial corridor. Police have made several arrests.

Looters could be seen entering a Foot Locker store. Widespread looting continued at a nearby Walmart store in Port Richmond. Philadelphia police tweeted a warning to stay away from the area as a crowd of approximately 1,000 people was looting in the area. A nearby Target, Five Below and a privately-owned beauty supply store also suffered looting and damages.

Scores of West Philadelphia businesses were looted and a number of stores across Philadelphia have started boarding up their windows Tuesday in anticipation of more looting. cbslocal.com

Port Richmond Walmart ransacked, flooded during second night of unrest
A Port Richmond Walmart was one of the stores hit hardest by looters during the second night of unrest in Philadelphia. SKYFOX was over the scene on Castor Street and Aramingo Avenue on Tuesday night. People were seen pouring from the storefront with armfuls of merchandise and large items such as televisions.

Dozens of cars jammed the parking lot and weaved through traffic which added to the chaotic scene. As police arrived, one car with a stolen television on its hood fled with such speed that the television slipped off the roof and smashed on the ground.

FOX 29's Steve Keeley on Wednesday morning saw the wake of destruction left inside the Walmart. A store security person told Keeley that some looters broke through the roof, which caused an overhead water pipe to burst and flood the store. More waterpipes were broken in the customer restrooms and added to the water damage.

The ransacked shelves and pharmacy counter caused wet debris to float throughout the store and into the parking lot. Cashboxes from registers were stolen and at least one ATM was exploded. Vending machines and glass windows and doors were smashed. fox29.com

Pennsylvania Governor Tom Wolf deploys National Guard to Philadelphia
The Pennsylvania National Guard was deployed to Philadelphia Tuesday as the city braced for a second night of violent riots after tense confrontations between angry demonstrators and police hours after two officers shot and killed a Black man. Several hundred guardsmen will assist local agencies in "protecting life, property and the right to peacefully assemble and protest," Lt. Col. Keith Hickox said in a statement Tuesday. foxnews.com

Philadelphia Looting: Watch more videos posted on social media here

Philadelphia Protests: 91 arrests were made Monday

ATM Explosions: 10 ATMs damaged amid overnight unrest in Philadelphia

Clean Getaway: Philadelphia looting included man stealing a washing machine

More Protests & Violence Across the U.S.

Brooklyn, NYC: 27 Arrested, 40 Commercial Properties Damaged as NYC Protests Erupt Over Police Killing of Black Man in Philadelphia
Hundreds of protesters took to the streets in Brooklyn Tuesday night, marching in response to a police shooting in Philadelphia that left a Black man dead following a domestic dispute call earlier this week.

Nearly 40 commercial properties and nine NYPD vehicles damaged by vandals over the course of the night, NYPD officials said. Five department members suffered minor injuries, mostly while effecting arrests during the protests. About 27 people were arrested and five sumonses issued throughout the evening. The most serious charges included assaulting a police officer, obstructing governmental administration, disorderly conduct and graffiti-related activities. nbcnewyork.com

Downtown LA Businesses Looted, Multiple Arrests After
Dodgers World Series Celebrations Turn Violent
A Foot Locker was among several downtown Los Angeles businesses which were looted or vandalized after the Dodgers clinched their first World Series in 32 years Tuesday night. Several businesses in downtown and east L.A. saw their windows shattered and their entrances sprayed with graffiti. Cell phone video showed people pouring into a store at the intersection of 7th Street and South Broadway. At least eight people were arrested on various charges, Los Angeles police told CBSLA early Wednesday morning. cbslocal.com

Washington DC: Protests erupt after man dies in moped crash during police chase; 4 officers hurt

On 150th day of Seattle protests, demonstrators say more work remains

Preparing for Election Unrest

Homeland Security agency faulted for election planning around potential violence
The U.S. Department of Homeland Security’s watchdog body said on Tuesday that officials at its Cybersecurity and Infrastructure Security Agency had not adequately planned for potential violence at polling places and vote counting stations.

The DHS Office of the Inspector General noted that the department’s Cybersecurity and Infrastructure Security Agency - the DHS arm generally responsible for protecting U.S. infrastructure from digital and physical threats - offers an array of cybersecurity support to state and local governments.

But it said that while CISA’s plans covered potential digital disruptions to state and local election systems, those plans “do not adequately address other elements such as physical security risk, threats of terrorism, and targeted violence” at election-related sites.

CISA’s director, Christopher Krebs, pushed back against the watchdog’s report, saying it was poorly timed and “leads readers to believe that the election is not secure.” reuters.com

Study: 5 states at high risk for election-related armed violence by militia groups
A new report says five states, including several that are presidential battlegrounds, are at a high risk for activity by armed groups of civilians around the Nov. 3 election. The Armed Conflict Location and Event Data Project (ACLED) and MilitiaWatch warned about such movements leading up to and following the election in Pennsylvania, Georgia, Michigan, Wisconsin and Oregon, especially in state capitals and surrounding towns, medium-sized cities and suburban areas. usatoday.com

Beverly Hills, CA: Concerned about election unrest, city will close Rodeo Drive
Beverly Hills luxury retail mecca Rodeo Drive will be closed to cars and pedestrian traffic on election day and the day after, a move the city’s police chief calls a “proactive approach” to possible protests. Beverly Hills Police Chief Dominick Rivetti said his department would go on “full alert” and that businesses might choose to close down or limit operations. The move came as City Hall encouraged some businesses to board up their high-end stores.

“Beginning on Halloween and through election week,” he said, “the Beverly Hills Police Department will be on full alert throughout the residential and business districts.” He said the department would get additional support from other law enforcement agencies and private security companies. latimes.com

Washington D.C. buildings, stores boarded up in preparation for 2020 election

Americans worried about Election Day violence and chaos are buying guns and toilet paper

Survey: Last Day to Share Your Knowledge & Prep - Informing America

Take our quick survey to let us know how your stores are preparing for potential Election Day violence & unrest.

COVID Update

US: Over 9M Cases - 232K Dead - 5.8M Recovered
Worldwide: Over 44.5M Cases - 1.1M Dead - 32.5M Recovered

Private Industry Security Guard Deaths: 203 Law Enforcement Officer Deaths: 131
*Red indicates change in total deaths

This Isn't Good
Hospitals Are Reeling Under a 46 Percent Spike in Covid-19 Patients
The number of people hospitalized with the coronavirus has climbed significantly from a month ago, straining cities that have fewer resources to weather the surges.

Hospitals around the United States are reeling from the rampaging spread of the coronavirus, many of them in parts of the country that initially had been spared the worst.

The exploding case numbers point to a volatile new phase in the pandemic, coming after earlier waves hit large cities such as New York, then Sun Belt states like Florida and Arizona. While some of those places have begun to bring the virus under control, the surge of hospitalizations is crippling some cities with fewer resources.

The situation is also becoming critical in states such as Idaho, Missouri, New Mexico and Utah, with frontline workers exhausted and hospitals struggling to find replacements for those testing positive each day.

Across the country, case numbers have risen to fearsome new levels in recent days, with the seven-day average for new cases exceeding 70,000 for the first time in the pandemic. Twenty-six states are at or near record numbers for new infections. More than 500,000 cases have been announced in the past week. And exactly zero states are seeing sustained declines in case numbers.

North Carolina, New Mexico, Pennsylvania, Rhode Island and West Virginia have recently set seven-day records for new cases. And more big cities are starting to spiral, with alarming trends emerging in Chicago, Milwaukee and Newark.

Cities and towns nationwide are rushing to impose new restrictions. nytimes.com

2nd Wave Fear Takes Over - Stockpiling Begins
U.S. consumers preparing for second wave of stockpiling

57% considering restocking of supplies amassed at start of pandemic

With the coming of winter, more than half of U.S. consumers are mulling resupplies of groceries and essential items stockpiled at the outbreak of COVID-19, new research from Inmar Intelligence finds.

Inmar said Tuesday that 57% of shoppers surveyed are now deciding whether to replenish their stock of goods gathered at the start of the coronavirus pandemic. Meanwhile, another 54% of respondents said they aim to be prepared by always having a stockpile of key items going forward, in case of safety issues and supply outages at stores. supermarketnews.com

Dr. Fauci says it may be years before U.S. feels a "semblance of normality" again
Dr. Anthony Fauci, the nation's top infectious disease expert, told a Melbourne, Australia audience on Wednesday that it could be years before Americans are able to resume their lives normally amid the novel coronavirus pandemic.

"I think it will be easily by the end of 2021 and perhaps into the next year before we start having some semblance of normality," Fauci said. "If normal means you can get people in a theatre without worrying about what we call congregate-setting super infections, if we can get restaurants to open almost at full capacity." newsweek.com

Maybe a Little Hope
Minnesota colleges offer hopeful sign in COVID-19 fight
COVID-19 infection numbers have declined at Minnesota's colleges and universities even as they have surged statewide.

Minnesota campus health officials said Tuesday that students are getting the message about mask-wearing and social distancing, and that rapid contact tracing and quarantines are preventing outbreaks from surging. How much college reopenings in Minnesota contributed to renewed COVID-19 activity this fall is unclear. startribune.com

NYC recovery faces a conundrum
The skyscrapers that make New York "New York" are among the characteristics that, during the pandemic, have become its Achilles’ heel. Not only are workers still mostly staying away from office towers, with cascading effect for the businesses that serve them, the city's unemployment rate — at twice the national average — is likely to take longer to come back down. That’s because the industries hit hardest by a resurgent virus, including restaurants, hotels, the arts, transportation and building services, are at the heart of its economy. linkedin.com

Tri-State COVID App
More than 500,000 downloads of the Covid Inform NY application
If an individual later reviews a beneficial check in the application, all people who may perhaps have been in the vicinity of that individual for extra than 10 minutes will be notified. The New York app back links with applications in New Jersey, Pennsylvania, and Delaware to alert folks when uncovered to someone outdoors the condition. techgamingreport.com

Cuomo Seeks to Keep 95% of U.S. Out of New York as Virus Rages;
California joins 39 other states on NY's travel advisory list

De Blasio to New Yorkers: 'Do not travel out of state for the holidays'

Germany to Shut Restaurants, Bars to Combat Coronavirus Spread

COVID's cognitive costs? Some patients' brains may age 10 years

Retailers Call to Action in California: Nov. 3rd Election

Let's Pass California's ORC Law
& Reduce Crime in the Stores

Proposition 20: Tougher Penalties,
Parole Req's for Non-Violent Crimes,
DNA Collection for Convicts

Prop. 20 creates two new theft-related crimes:
● Serial Theft
● Organized Retail Theft.

Find out More & Get Involved: Proposition 20

Retailers Join "Time to Vote"
Political Tension in the Workplace Doubles Since 2016
In survey results released Oct. 21, 44% of HR pros reported intensified political volatility at work in 2020; in 2016, 26% reported increased political volatility compared to prior elections.

Seventy-four percent of HR respondents said their organization has prohibited political attire or accessories.

Additionally, 80% of HR pros said their organizations have not set guidelines on communicating about politics at work — "and that's a problem," said SHRM's president and CEO, Johnny C. Taylor, Jr., in a statement. "Organizations need to proactively set clear and consistent guidelines — aligned with their mission and values — on what is and isn't acceptable behavior at work." In doing so, "leaders can help reduce tension and discomfort to create a better workplace," he said.

As early as February, political tension had employees avoiding co-workers, a Gartner survey found, revealing a need for HR leaders to help managers minimize the disruptive effects of politics in the workplace, the organization said.

"It may very well be that it's a losing battle to stop social or political discussions at work, but you can remind your employees that the company's policies relating to non-discrimination and respectful workplaces still apply,"

Earlier this year some joined forces to launch "Time to Vote," a nonpartisan initiative aimed at increasing voter participation by making the process easier. CEOs and business owners who joined committed to offering benefits such as paid time off on Election Day, eliminating meetings on Election Day or providing workers with resources that support early voting or the use of mail-in ballots.

Almost 400 companies signed on, including Best Buy, Walmart, Target. Blue Apron, Old Navy, luxury retailer Tory Burch and several restaurant chains, including &Pizza and Milk Bar have also announced that they will either close or offer paid time off for employees on Election Day. hrdive.com

DOJ - FCPA Action: Jim Beam - Beam Suntory Agrees to Pay $19M Bribing Indian Government Official for License
The resolution arises in part out of Beam’s scheme to pay a bribe to an Indian government official in exchange for approval of a license to bottle a line of products that Beam sought to market and sell in India, and related internal controls and books and records violations, which included efforts by a then-member of Beam’s legal department to affirmatively avoid uncovering information related to improper activities and practices by third-parties engaged by Beam in India that presented corruption risks. justice.gov

Quarterly Results
Rocky Brands Q3 retail sales up 11.4%, Wholesale sales up 19.3%, net sales up 15.8%

Restaurant Brands Q3 consolidated system-wide sales down 5.4%, Tim Horton's comp's down 12.4%, sales down 13.7%, Burger King comp's don 7%, sales down 7.9%, Popeyes comp's up 17.4%, sales up 21.5%

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Agilence Recognizes SpartanNash with 2020 Visionary Award

The Award Honors their Vision, Community Contributions, and Expanded use of the Agilence Data Analytics Platform

MOUNT LAUREL, N. J., October 28, 2020 - Agilence, Inc. the industry leader in operational analytics, automated alerts, and prescriptive action plans for retail, grocery, restaurant, pharmacy, and convenience organizations recently announced that grocery retailer, SpartanNash is the recipient of their annual Visionary Award. The award recognizes SpartanNash’s outstanding vision and commitment to driving success throughout their organization through their proficient use of Agilence’s data analytics platform. SpartanNash along with other industry peers celebrated the win during Agilence’s annual User Forum.

The Agilence Visionary Award acknowledges customers who demonstrate an exceptional model and use of the Agilence application throughout their company that drives insights to achieve their business goals. SpartanNash joins past Visionary Award winners including Shoe Carnival (2019), Neiman Marcus (2018), and Heinen’s Grocery Store (2017).

“We couldn’t be more pleased and honored to receive the Agilence Visionary Award,” said Damon Cavasin, Director of Asset Protection at SpartanNash. “My entire retail Asset Protection team, and in particular my analysts, Jason Mann and Kari Dorsher, have really gone above and beyond this year to drive efficiencies throughout the business. They’ve used Agilence to deliver relevant data in a timely manner to our field investigators which has resulted in an increase in identified theft cases. Their efforts have also helped to improve business outcomes by measuring charitable donation scans, identifying training issues at the Point of Sale, providing insights to our eCommerce team, and increasing overall efficiency. I’m incredibly proud of this team and they are certainly deserving of this award.”

SpartanNash’s achievements with Agilence reach beyond the success of their team to benefit departments like Internal Audit, HR, and Operations. The team has campaigned for the widespread use of Agilence to support the entire organization by providing data-driven insights and action. Thanks to their efforts and the application’s ease-of-use, SpartanNash has over 300 personnel taking full advantage of the platform’s various features to support their day-to-day responsibilities. In addition to their successes within SpartanNash, Cavasin’s team openly share their recommendations with the Agilence community spreading their wisdom and methods to help their industry peers succeed.

Read full press release

RH-ISAC Offering 90-Day Complimentary Membership: Deadline is Oct. 31
October is Cybersecurity Awareness Month, and in support of this global movement to encourage everyone to #BeCyberSmart, the RH-ISAC is excited to offer a 90-day complimentary membership for retail, travel, and hospitality companies to join our highly active intelligence and information sharing community.

This exclusive offer ends on October 31, so make sure to contact us today at membership@rhisac.org.

Four Leading Companies in Security and Fraud Prevention Partner to Create the Security, Trust, and Fraud Prevention Alliance

Kount, Appdetex, PlexTrac, and Portman Square Group Leaders to Join Forces for Navigating the Security Transformation: A CEO Fireside Chat on Digital Data Use & Security

Kount, Appdetex, PlexTrac, and Portman Square Group today announced the Security, Trust, and Fraud Prevention Alliance to share insights, best practices, and trends in cybersecurity, digital experiences, and fraud prevention. In the premier installment of the series, Navigating the Security Transformation: A CEO Fireside Chat on Data Use & Security, attendees will hear from Kount CEO Brad Wiskirchen; Michael Baker, Chairman and CEO of Portman Square Group; Daniel DeCloss, CEO of PlexTrac; and Faisal Shah, CEO of Appdetex. The four companies are based in Boise, Idaho, making the city one of the emerging tech capitals for digital businesses. businesswire.com

New Online Platform Coordinates IoT Bug Reports

VulnerableThings.com Seeks to Improve Bug Reporting for Connected Devices

Can the reporting and delivery of information about software flaws in IoT devices be improved?

Almost certainly. A big issue with fixing vulnerabilities in IoT devices is getting the attention of manufacturers and then distributing advice to organizations running vulnerable devices.

The IoT Security Foundation, based in the U.K., and Oxford Information Labs, an Oxford University-based consultancy, are hoping to close the gap with an online platform called VulnerableThings.com. The platform will collate bug reports, distribute them to vendors and open a communication channel between researchers and companies.

"It is our intention to provide a low-cost tool to help IoT vendors manage vulnerability reports, simplify communication with IoT researchers and provide access to useful materials and consultants who can help," according to a statement from the new organization.

The platform is designed to help vendors comply with new IoT regulations and standards, which have been enacted or are under consideration in many regions, including the U.S., the U.K., Australia and the European Union (see: Federal IoT Guidelines Move Closer to Becoming Law).

Free Pilot Program

Vulnerable Things has been seed-funded by the U.K. government, which has been working to improve IoT security by developing a code of practice for consumer IoT manufacturers.

The U.S. and U.K. will likely require vulnerability disclosure programs for IoT makers, says Brad Ree, CTO of the consultancy ioXt and board member at the ioXt Alliance, a trade group dedicated to securing IoT devices. govinfosecurity.com

Hacked Security Blueprints Sold to Criminal Group
Security Blueprints of Many Companies Leaked
in Hack of Swedish Security Giant Gunnebo
In August, Gunnebo said it had successfully thwarted a ransomware attack, but this week it emerged that the intruders stole and published online tens of thousands of sensitive documents — including schematics of client bank vaults and surveillance systems.

The Gunnebo Group is a Swedish multinational company that provides physical security to a variety of customers globally, including banks, government agencies, airports, casinos, jewelry stores, tax agencies and even nuclear power plants. The company has operations in 25 countries, more than 4,000 employees, and billions in revenue annually.

Acting on a tip from Milwaukee, Wis.-based cyber intelligence firm Hold Security, KrebsOnSecurity in March told Gunnebo about a financial transaction between a malicious hacker and a cybercriminal group which specializes in deploying ransomware. That transaction included credentials to a Remote Desktop Protocol (RDP) account apparently set up by a Gunnebo Group employee who wished to access the company’s internal network remotely. krebsonsecurity.com

Gunnebo Website Statement: 'A comment on information in the media about the IT-incident'

CISA releases advisory on North Korean malicious cyber activity

45% of Employees Aware of Emailed Threats Still Open Suspicious Messages

Agenda At-A-Glance
RCC's Retail Loss Prevention Forum - Coming Nov. 10

Join us for the Retail Loss Prevention Forum to find out the latest insights and strategies for retailers in a COVID world. Register now

Check out the agenda at-a-glance:

Keeping up with Frauds and Scams in Canada
● RCMP Anti-Fraud Centre shares details of their latest updates and what retailers need to know to protect their brands and secure their assets.

Securing Retail: Trends in Loss Prevention
● How do employment practices safeguard your brand? How can customers be confident in a safe shopping experience? Discover these answers and more during this panel discussion.

Loss Prevention Prepares for the Holidays
● This session explores key issues loss prevention professionals should evaluate as the busiest time of the year ramps up in retail.

Protecting your Business against Cyber Threats
● Learn about the measures you can take to protect your company with data security, identify new phishing scams, and avoid charge backs.

De-Escalating Hostility in the Workplace
● Adequately equip and protect your front-line workers as they enforce the latest health and safety practices in your stores.

View the full agenda and the powerful lineup of speakers online.

Canada COVID Update

Tragic Milestone: Canada tops 10,000 virus deaths
Canadian Prime Minister Justin Trudeau predicts a "tough winter" in the face of a second wave of COVID-19 infections engulfing the country and says 10,000 deaths already are a national tragedy.

Canada's case numbers have been rising, triggering new restrictions on public gatherings and indoor activities in several provinces. On Tuesday, it recorded 2674 new cases, while there are now 10,001 deaths and a total 222,887 cases. canberratimes.com.au ctvnews.ca

Parts of Canada Return to Semi-Lockdown
Montreal begins a month in partial lockdown
In Canada, Quebec reported more than 1,000 cases of coronavirus on Friday. Three regions including Montreal and Quebec City have returned a partial lockdowns, restaurants and bars are closed to patrons. It's a bit of deja vu from the spring when the province suffered the worst coronavirus outbreak in Canada.

EMMA JACOBS: We're back in partial shutdown for the month of October. Restaurants which had been serving food on patios and in a limited way indoors are back to take out. And bars are closed and museums.

You also can't have any visitors to your home. And they're really discouraging people from even meeting outside. There were a lot of cop cars actually at the bottom of Mont-Royal, the mountain, this weekend. But stores, gyms and certain other businesses, they will stay open. northcountrypublicradio.org

Border businesses brace for new reality: Canadian shoppers aren't coming
for the holidays
As the months have dragged on, with little sign that the bridges will reopen soon to tourists and shoppers, companies that rely on cross-border tourism like Merani Hotel are bracing for the next reality: They likely won’t have Canadian shoppers to help boost sales during tourism’s typically leaner winter months.

"It's definitely hurting both sides of the border," said Michael Marsh, Merani's vice president of operations. "It might not impact the center of Canada or the center of the United States, but for border areas, it’s definitely having a negative impact."

The border-crossing ban has been reinstated several times, the latest on Wednesday, when it was extended another month, until Nov. 21. But officials on both sides of the border don't expect the bridges to reopen to nonessential traffic anytime soon. buffalonews.com

Anti-Maskers' New Conspiracy Theory? Covid 'Internment Camps' in Canada

Canadian companies that have filed for creditor protection since pandemic began

Canada's 'Defund The Police' Movement

Majority of Canadians believe systemic racism exists within the RCMP, poll finds
A new survey conducted between Aug. 26 and Sept. 1 by the non-profit Angus Reid Institute found that nearly two-in-five Canadians believe there is a “serious problem” with the way police interact with Black, Indigenous and other non-white people across the country.

Although the responses vary by the respondents’ different racial backgrounds, as well as generational and political differences, nearly two-thirds (63 per cent) agreed that systemic racism exists within the RCMP.

Despite the resounding sentiment, respondents were less likely to believe there is a problem with how police treat people of colour in their own community. Only 27 per cent say it is a serious problem where they live. ctvnews.ca

More than 1 in 3 Winnipeggers support cutting police budget, survey suggests

Property Crime Down 20%, Break-Ins Up 18%
Vancouver crime rate steady in 2020 compared to 2019, according to new stats
Comparing the same time period, from January to September, there were 4,396 reported crimes in 2020 versus 4,397 incidents in 2019. The VPD says certain types of crime have increased — for example, serious assaults have increased by 14 per cent over the previous year — and others, like robberies, have decreased by six per cent.

Crime fell in these categories compared to 2019:

● Robberies are down six per cent.
● Property crime decreased by 20 per cent.
● Theft from vehicles has decreased by 37 per cent.
● Theft, like shoplifting, decreased by 26.6 per cent.
● Reported sexual offences have decreased by 5 per cent.

Const. Tania Visintin with the Vancouver Police says some of the numbers can be explained by the pandemic shutdown including a decrease in shoplifting and the increase in business break-and-enters because many businesses were closed earlier this year. cbc.ca

Stopping Fraud In Its Tracks
Pharmacy employee goes above and beyond to prevent fraud
According to police, on Oct. 6, the employee heard a customer talking to a fraudster on the phone. The fraudster was telling the victim to purchase gift cards, which is part of a common scam.

The employee, aware of the scam, not only declined the purchase but also took note of the victim's license plate and called the OPP. Const. Amanda Allen of Essex County OPP says it's that extra step the employee took that makes this a notable case of fraud prevention.

"Any time you witness any type of crime, we ask our witnesses to be a great witness — get as much information as possible," she said. "Obviously we don't want people to put themselves in danger, but if you can assist us with identifying features, that helps us to follow up on suspicious circumstances and helps us to prevent crime." cbc.ca

Two Month Strike
Loblaw secures 1 injunction against striking Dominion workers, loses dozens others
Loblaw Companies Limited has been granted an injunction prohibiting striking Dominion employees from picketing at a Mount Pearl distribution centre but has also lost dozens more.

Striking Dominion employees claimed victory Monday despite being hit with an injunction that prohibits them from picketing at the Loblaw distribution centre in Donovans Business Park.

That's because Loblaw Companies Limited lost dozens more injunctions filed to prevent striking employees from picketing at about 50 other locations either owned by or connected to the company. cbc.ca

Canadian Retail Getting Back On Track - Sort Of
The latest numbers from Statistics Canada show that total retail sales increased 3.2% year-over-year for the 3 months ending August 2020 on a not seasonally adjusted basis. That's not bad, considering that retail sales growth for all of last year was just 1.2%. But while the trend looks good, it may not last with a second (or third) wave of COVID pandemic, and if stores and shopping malls have to be shut down again. retail-insider.com

Five Key Considerations for American Retailers Opening in Canada

Le Chateau Shutting Operations After CCAA Filing

Uniqlo builds a bigger presence in Canada

Voilà by Sobeys Continues Canadian Expansion Amid Home Delivery Grocery Disruption

Scarborough, ON: Three suspects arrested after 22-year-old man fatally shot in store parking lot
Three suspects have been arrested after a 22-year-old man was fatally shot in Scarborough Sunday afternoon. Toronto police were called to the parking lot of an LCBO store around 5:30 p.m. for reports of shots fired. Insp. Mandeep Mann said officers located a man suffering from an upper-body gunshot wound. The victim was rushed to hospital with life-threatening injuries. He was later pronounced dead. The homicide unit has been called to investigate. A 20-year-old man has been charged with first-degree murder cp24.com

Sault, ON: Security guard gets bitten after catching shoplifter in the act
A 29-year-old Sault Ste. Marie man is facing charges after he tried to shoplift $145 in items from a McNabb Street business. "Security staff approached the accused asking for the items to be returned," Sault police said in a news release Monday. "The accused resisted and bit a security staff member. Security was able to gain control of the accused and held him for police." The 29-year-old has been charged with robbery and is scheduled to appear in court on Nov. 30. ctvnews.ca

Guelph, ON: More than $4K in electronics stolen from store

Robberies & Burglaries

● Gas Station - Prince George, BC - Armed Robbery
● Unnamed Business - Sault, ON - Robbery

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View Canadian Connections Archives

Digital Commerce 360 Research
Key Findings from the 2020 Amazon Report - $280.52B 2019 Net Sales
Amazon.com is the third most valuable company in the world and leads all U.S. retailers in consumer satisfaction.

Amazon is not so much a retailer as a technology company. It uses its powerful assets—a loyal customer base of hundreds of millions of consumers globally, a world-class information technology infrastructure and a sky-high stock market valuation—to move boldly into arenas where it sees an opportunity to provide services at scale more efficiently than existing competitors do today.

Today Amazon sells in nearly every category, and it’s now investing heavily in selling products in two categories—apparel and groceries—that shoppers often do want to touch and feel. The online giant is also developing more of its private-label brands in a variety of categories, both to fill in gaps in its selection and to capture more data about its customers.

This report compiles data and expert analysis to explore where Amazon is today and where it is likely to go tomorrow. It also discusses the political challenges that Amazon faces as its outsized success makes it a target of regulators around the world.

Sneak Peek - Download Here

If you’re interested to purchase or learn more about the full 2020 Amazon Report ($499),
please click here.

Boost in e-commerce may lead to more counterfeits: study
A new survey from Red Points found that 65% of shoppers anticipate shopping more online on Black Friday this year than last. Of those surveyed, 26% have previously bought knockoff items on Black Friday.

More than half of survey respondents said they would ask for a refund for counterfeit purchases, and nearly half would also write cautionary reviews about the merchant who sold the item, per the survey.

The survey also found that 70% of consumers said they will shop on online marketplaces like eBay and Amazon. Among the common items on their shopping lists are clothing and accessories (57%), tech and electronics (25%) and toys and games (22%).

"At a time when businesses are looking to recoup recent losses, ensuring brand protection will be essential to protecting retailers' bottom line this holiday shopping season," Shapiro said in a statement. retaildive.com

5 ways sophisticated bots could turn your Black Friday campaigns into a #BotFriday disaster

Miami, FL: Thieves Steal 6 Million Medical Gloves from Florida Supplier
A shipping container holding more than six million medical gloves was stolen from a supplier in Florida on Sunday (Oct 25) evening in a swift manoeuvre that left three hospital systems battling the pandemic without some of the crucial equipment that they were waiting for. The gloves, worth about US$1 million, were delivered Friday evening to Medgluv, the supplier, at its Coral Springs, Florida, office, about 40 miles north of Miami. The gloves had been running 12 days late during their delivery from the manufacturer in Malaysia, Medgluv’s vice president of sales and marketing, Mr Rick Grimes, said Tuesday. On Sunday around 11.40pm, according to surveillance footage, a semi-truck pulled up to the container along with a white pickup truck. The people in the trucks hooked the container to the truck “like it was any other type of day,” Mr Grimes said. “These guys were in no hurry.” nytimes.com

Update: Moses Lake, WA: Man gets nearly 6 years in prison in 2017 ax-wielding incident at Home Depot
A man was sentenced to nearly six years in prison for swinging an ax at Home Depot employees after being caught shoplifting at the Moses Lake store. Cory Campbell pleaded guilty to second-degree assault with a deadly weapon, second-degree theft, second-degree retail theft and possession of a controlled substance in connection to the December 2017. Employees told police Campbell had filled a shopping cart with close to $2,000 worth of items, including an ax. Campbell was carrying the ax when employees told him to stop as he neared the front doors. Police say Campbell refused to stop and began fighting with employees. Campbell began swinging the ax at an employee before throwing toward several employees, causing one employee to duck to avoid being hit. No employees were injured. Moses Lake police reported Campbell had stolen merchandise twice from Walmart and once from the Ephrata Rite Aid within a month of the Home Depot incident. ifiberone.com

Urbana, IL: Man pleads guilty to over $500 of Power Tool theft from The Home Depot; 2 years probation
A Rantoul man who was buying stolen merchandise from known drug users has been sentenced to two years of second-chance probation. Matthew Fritz, 56, of the 300 block of East Congress Avenue, pleaded guilty Tuesday to theft, admitting to Judge Randy Rosenbaum that on May 4, he possessed more than $500 worth of DeWalt tools knowing they had been stolen. Assistant State’s Attorney Chris McCallum said Champaign police Detective Cully Schweska was investigating a series of tool thefts from large box stores in town, including Home Depot, Rural King and Menards, in the spring. Schweska learned that the tools were being stolen by known drug users, who then sold them to Fritz. A court-authorized search of Fritz’s Rantoul home was done on May 4, and several tools, still in the original packaging, were recovered, McCallum said. news-gazette.com

Mt Airy, NC: Thieves steal a Golf Cart valued at $12,259

Clarksville, TN: Aldi thief flees with $635 of merchandise

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Shootings & Deaths

Louisville, KY: C-Store Burglary, double shooting leaves 1 dead, 1 critical
An apparent burglary in downtown Louisville turned deadly early Tuesday, with two men shot -- one of them fatally. Louisville Metro Police officers found one man who had been shot to death outside the 440 Market convenience store at 5th and Market. The windows and doors of the business were boarded up early Tuesday, with one door riddled with bullet holes. Someone who works in the building tells WDRB that two men had tried to rob the store several times just this week alone, and the store's owner was planning to put bars on the windows. That person says someone used "personal protection" during Tuesday's break-in, but he did not give any details of about who shot the men. The owner of a business next door says he saw the store owner after the shooting, and said he was doing OK. wdrb.com

Update: Hillsboro, TX: Suspect in deadly shooting outside Hillsboro Walmart arrested in Waco
U.S. Marshals on Tuesday arrested the sole suspect in the fatal shooting of a woman outside a Walmart while serving an arrest warrant at an apartment in Waco. The suspect, taken into custody shortly after 6 p.m., is being processed at the Hill County Jail on a murder charge. Officials said he will be identified once he is arraigned. Investigators said Rachel Marie Reeder was shot outside of the Hillsboro Walmart store on Coke Street on October 22. Reeder, a 27-year-old Fort Worth woman, was shot as she sat in a vehicle in the store’s parking lot, police said. kwtx.com

Athens, AL: Store owner charged after chasing, shooting at customer
An Athens gas station owner was arrested Sunday after chasing, ramming and shooting at a customer he said was trying to steal gasoline from the business, according to the Limestone County Sheriff's Office. enewscourier.com

Robberies, Incidents & Thefts

Chicago, IL: Two sisters are facing charges after prosecutors said they stabbed a store Security Guard 27 times after being told to wear a mask
Jessica Hill, 21, and Jayla Hill, 18, were both charged with attempted first-degree murder after allegedly stabbing a 42-year-old security guard at Snipes — an athletic apparel store — around 6 p.m. Sunday. Officials said the stabbing happened after the women were told to wear masks and use store-provided hand sanitizer. Investigators said one of the women held the security guard down while the other one stabbed him repeatedly. The security guard was taken to Mt. Sinai Hospital in critical condition. The sisters appeared in bond court Tuesday where bond was denied. fox8.com

Lawrence Twp. , NJ: 3 charged for burning, strangling Walmart employee
during robbery
Three men are facing charges after investigators say they robbed, strangled and unlawfully restrained a Walmart employee who owed them money. Authorities say 18-year-old Ronald Pinto, 19-year-old Michael Young and 20-year-old Jonathan Pennington Jr. are facing several felonies related to robbery. According to Lawrence Township police, officers were called to Walmart Oct. 23 after a Walmart employee reportedly had his wallet and phone stolen at knife-point. origin.wjactv.com

Northwood, IA: $15,000 Burger King Embezzlers to be sentenced in December
Kristine Marie Morrow, 55 and Angelina T. Hamilton, 41, were arrested in January after the fast food restaurant contacted the Worth County Sheriff’s Office about more than $15,000 that had gone missing. Investigators say Morrow and Hamilton stole the money over the course of several moths while employed at the Burger King station inside the Diamond Jo Casino and the full restaurant nearby. Morrow was charged with 1st degree theft and Hamilton with 2nd degree theft. They are scheduled to be sentenced on December 7. kimt.com

Charleston, WV: "Operation Double Impact" Nearly 100 arrested in federal operation targeting gang crime
U.S. marshals in the Southern District of West Virginia said a 30-day operation targeting violent gang crime resulted in 98 arrests. Of those arrests, marshals said five were gang members, three are accused of murder and three abducted children in a custody dispute from California were recovered. "Operation Double Impact" concluded at the end of September, U.S. Marshal for the Southern District of West Virginia Michael Baylous said. In addition to the arrests, law enforcement officers seized 74 firearms, 152 kilograms of narcotics that included marijuana, cocaine, methamphetamine and heroin and more than $180,000 in currency. wchstv.com

Cleveland, OH: Man accused in string of Armed Robberies indicted on federal charges

Spring Township, PA: Gas Station Employee charged with stealing $3,000 worth of lottery tickets

Biloxi, MS: Shoplifter wanted for stealing a Machete from West Marine store

Baton Rouge, LA: Cleaning crew worker busted for robbing LSU fan inside stadium bathroom

• AT&T – Columbus, OH – Armed Robbery
• Auto Parts – Philadelphia, PA – Burglary
• Boost – Philadelphia, PA – Burglary
• C-Store – Philadelphia, PA – Burglary
• C-Store – Princeton, WV – Armed Robbery
• C-Store – Lexington, SC – Burglary
• Dollar General – Paris, KY – Armed Robbery
• Family Dollar – Philadelphia, PA – Burglary
• Florist – Staten Island, NY – Burglary
• Game X Change – Opelika, AL – Burglary
• Gas Station – Athens, AL – Robbery
• Golf Cart Outlet - Mount Airy, NC – Burglary
• Grocery – Lansing, MI – Armed Robbery
• Jewelry – Sterling, CO – Burglary
• Jewelry – Victoria, TX – Robbery
• Jewelry – Pembroke Pines, FL – Robbery
• Restaurant – Detroit Lakes, MN – Burglary
• Restaurant – Lancaster County, PA Armed Robbery (McDonalds)

Daily Totals:
• 8 robberies
• 10 burglaries
• 0 shootings
• 0 killed

Click to enlarge map

Carlos E. Ortiz named Manager, Partner & Asset Protection for Starbucks

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