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Meet Auror's Regional Director
for the UK
![](http://d-ddaily.com/images/10-14-22spotlightonleadership-auror.PNG)
Earlier this year, Auror shared an interview with its Regional Director for the
United Kingdom, Mark Gleeson. Check out the excerpt below, and visit
Auror's website to read the full conversation.
What excites you about Retail Crime Intelligence for
the UK market?
I’m extremely excited to leverage Auror’s experience with both retailers and law
enforcement globally, and adapt that to the UK market. You only need to look at
today’s UK papers to see that Organized Retail Crime and aggression is on the
rise. With a market-leading platform, I’m excited to partner with retailers and
police to tackle those challenges head on. We’ve got case study upon case study
of Auror genuinely helping the lives of frontline retail staff, making it easier
to report crimes and critically, making them safer in their roles. From my
previous experience, I understand the power of building a credible intelligence
network in order to make informed decisions in harmful environments. If you can
stop these actions happening at source, using data and analytics, then it’s
powerful and extremely motivating for all involved. It takes a network to defeat
a network.
Can you summarize your career journey before Auror?
I’ve got a real blend of military and commercial experience. I spent my former
years as an RAF Regiment officer, specializing in advising foreign militaries,
security forces, and government departments. This included operations in
Afghanistan and West Africa, commanding various team structures, often working
with police and intelligence specialists. My commercial experience has been
focused around consulting to large multinationals, whether that be conducting
major transformation programmes, advising on post M&A Integration & Separation
projects, or as the Chief of Staff to the NHS CEO on Project Nightingale. We
built a hospital from scratch in nine days; it was quite the challenge! Most
recently I’ve been working for a technology company as the Global Partnership
Director.
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Dustin Diamond named Sr. Program Manager,
Global Investigations, Data Centers for Amazon Web Services (AWS)
Before
joining Amazon Web Services as Sr. Program Manager, Global Investigations, Data
Centers, Dustin spent nearly three years with Amazon in multiple roles,
including: Sr Program Manager/Smartsheet Admin, LP, Physical Retail and Sr
Program Manager/Smartsheet Admin, LP, Specialty Retail Stores. Earlier in his
career, he spent 15 years with Nordstrom in multiple LP leadership roles.
Congratulations, Dustin! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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It's 'Auror Week' on the D&D Daily!
Check out today's 'Vendor Spotlight' from
Auror directly
beneath the 'Top News' column to learn how Auror is helping address safety
concerns in retail communities.
Nedap to partner with PUMA North America for RFID Roll Out
Groenlo,
the Netherlands, 18 October 2022:
Nedap, the global
leader in RFID solutions, has been selected by
PUMA North America to
roll-out Nedap's
iD Cloud
inventory visibility platform.
Following the success of Nedap's three-store pre-rollout, 135 of PUMA stores
in North America are now being equipped with Nedap's iD Cloud, allowing fast
and regular stock counts, efficient replenishment, smart refill suggestions and
data-driven loss prevention. The store solution also enables stores to always
have the right products available and, as such, to provide best-in-class
omnichannel customer experiences. And with better stock visibility, PUMA NA can
offer services such as Ship-From-Store and Click & Collect (BOPIS) more
efficiently.
Read more here
The U.S. Crime Surge
The Retail Impact
Smash & Grab Surge: The Causes & Solutions
Streetwear Store Robbery Highlights Main Street’s ‘Smash-and-Grab’ Problem
Stolen goods aren’t the only expenses
typically incurred when a “smash-and-grab” takes place. Often, retailers sustain
property damage that requires significant repair.
Retailers
Blame Bail Reform, Felony Thresholds for ORC Surge
The nationwide “smash-and-grab” retail crime spree comes amid criticism that
the offense still carries low risk for would-be offenders.
Retailers are largely in favor of increasing penalties for theft, and reducing
felony thresholds: 70.8 percent of retailers reported increases in
organized retail crime (ORC) in areas where felony thresholds have increased,
according to the 2022 National Retail Security Survey from the National Retail
Federation (NRF).
More than half (54.6 percent) reported that initiatives to reduce or
eliminate cash bail have been associated with a substantial increase in repeat
offenses, while 15.2 percent reported a moderate increase. And while 30.3
percent reported that there had been no change in repeat offenses, no retailers
said there was a decrease.
Lawmakers introduce Combatting Organized Retail Crime
Act
On Friday, U.S. House Representatives Ken Buck (R-Col.), Dina Titus (D-Nev.),
Susie Lee (D-Nev.) and Ted Budd (R-NC), introduced the bipartisan Combatting
Organized Retail Crime Act that would create a federal organized retail crime
task force. This legislation specifically targets “smash-and-grab” robberies
as well as intricate retail theft schemes like the $20 million crime ring that
authorities busted in Texas earlier this year.
The House measure serves as a companion to another bill with the same name. Both
versions of the act would establish a central center to combat ORC, which
would facilitate information sharing between agencies. Additionally, federal
judges could order criminal forfeiture after ORC convictions.
The Combatting Organized Retail Crime Act is often associated with another bill
that was introduced to Congress in 2021 but has gotten increased attention amid
the retail crime wave, the INFORM Consumers Act.
sourcingjournal.com
Grocery Store Safety & Violence Concerns
Food safety extends into retail security
An important but often overlooked aspect of
retail grocery food safety is security.
Making sure that people walking the aisles don't tamper with product - and
catching them when they do and making sure they never do it again - is
crucial to assuring loyal customers that their grocery store is a safe place
to shop and one where maintaining the integrity of the products they buy is
paramount.
![](http://d-ddaily.com/images/10-17-22supermarket.PNG)
Theft is also an increasing problem in grocery, and
fresh foods are one of the top targets, Herzog said.
"Grocery stores are one of the first places people steal from, and it's
definitely growing with the economy the way it is right now," he said. "Many
people can't afford to buy what they used to be able to. Shoplifting is worse."
In-store communication
For grocery, that often means protecting baby formula and other items that
are locked in cases, said Stewart McClintic, the company's CEO. Customers
hit a call button located next to the cases, which sends a signal out to all
employees who have a two-way radio, expediting the transfer of those products to
shoppers' carts or baskets.
Two-way radios are a more contemporary solution to problems that used to
be solved using a loudspeaker broadcast to everyone in the store, McClintic
said. When a food safety or other problem arises, it's also much quicker to
communicate by two-way radio and helps ensure that the right person for the job
gets alerted.
Safeway and Kroger have been among Hq98's retail customers. "A lot of the
bigger chains are starting to implement them," he said. Unfortunately, much of
that is due to increases in active shooter scenarios in
stores.
supermarketperimeter.com
'Alarming Rates' of Theft Hitting NYC
Drug Stores
NYC drugstores experiencing shoplifting crisis
A higher number of New York City shoplifters are picking pharmacies,
according to the NYPD, who say many of your
neighborhood drug stores are choosing to close their doors. Police
also point to the city's bail reform policies as only making the situation
worse.
Over
the last six months, Tarasenko said he has watched
shoplifting in his store get worse. He has responded by putting more
staff on the floor and confronting the thieves.
FOX 5 NY asked him what he thinks is behind the rise in petty theft. "People can
come in and they just don't care," Tarasenko said. "They just come, they get
arrested, and they're let out. I think that's the same old story you're
hearing day in and day out."
New York
City police officials agree. At a news conference last week, Chief Michael
Lipetri said
shoplifting in the city is at its highest levels, with complaints up by
nearly 18,000. "Pharmacies that continue to get preyed on across the city,"
Lipetri said. "And guess what? Continue to get closed at alarming rates."
Rite Aid recently closed a location in Hell's Kitchen after more than
$200,000 in product was stolen over two months. CVS has warned that about 10%
of its stores will close nationwide.
City policy is perpetuating the problem. And pharmacies like his remain the
preeminent target among shoplifters. "It used to be years ago they would
spend a few days in jail or go through the system," Tarasenko said. "Now,
they just let them out."
In September,
Rite Aid reported $5 million in losses in just three months due to
shoplifting and said its store may start locking every product behind
shelf-cases.
fox5ny.com
Rising Crime & Disorder Has Businesses Fleeing
Urban Centers
To Stop Urban Crime and Disorder, Leaders Must Restore Law & Order
Will companies stick to their expressed
commitment to social responsibility? Or will they follow Hobbes and retreat from
the rising crime and disorder of urban America?
Chicago
has the dubious distinction of being at the center of this great experiment,
with 802 people shot to death in 2021,
according to the University of Chicago Crime Lab, up from 774 in 2020, and
violence and disorder rampant. Fear is clearly winning.
The jump in violent crime is taking place against the background of
increasing civic disorder. When it comes to general disorder, the test case
is not Chicago but San Francisco. Theft from convenience stores has been a
fact of life in the city for years along with homelessness and open drug use.
A 2014 ballot initiative to raise the felony penalty
threshold for thefts to $950 hasn’t helped.
In addition to driving some big corporate headquarters out of city centers,
the Hobbesian imperative is directly and indirectly having two other marked
effects on urban life.
First, stores are closing their operations in the most
crime-infested areas. Starbucks is shuttering branches over
worries about violence and drug use, a reversal of its earlier commitment to
welcome everyone and anyone, regardless of their behavior or willingness to buy
coffee. Rite Aid, CVS and Walgreens are closing dozens of stores over worries
about crime and disorder.
Second, companies are having to take distressing measures to train their
employees to deal with the reality of violent crime. Stores that remain in
downtowns are increasing the number of security guards they employ while also
reducing their opening hours.
The tragedy of the flight of American business from core cities is that policy
makers have a tried-and-tested solution to the problem. This is Hobbes-ism plus:
Accept the truth of Hobbes’ insight that the basic duty of the state is to
preserve law and order but add that it can only succeed in doing this if it
addresses broader social problems of homelessness and drug addiction.
washingtonpost.com
What's Driving Annual Shoplifting & Shrink
Surge?
The Supply Side: Retail fraud, theft losses continue to rise
The effects of COVID continue to reveal
unforeseen impacts across the retail industry, with theft and shrink ballooning
to nearly $100 billion problem for the industry
Crime experts say shoplifting and inventory shrink continues to increase
annually mainly because of too few authorized loss
prevention personnel to apprehend shoplifters and no dollar-value
prosecution thresholds for either internal or external incidents. With fewer
people watching, fraud continues to rise, with 69% of survey respondents citing
higher in-store fraud and 61.1% indicating e-commerce fraud during the past
year. Also, 53.9% said omnichannel fraud incidents were also higher in 2021
relative to 2020.
Cargo theft of products en route from a distribution center to a store
increased, according to 47.4% of respondents. About 42% said they had cargo
stolen at stores, and about one-third cited cargo being stolen en route from
manufacturers to distribution centers, at the distribution center or third-party
warehousing and partners.
More retailers are considering using radio frequency
identification (RFID) tracking in supply chains, artificial
intelligence at the point of sale with self-checkout video analytics, license
plate recognition, and self-service locking cases or lockers for high-risk items
like electronic games. About 40% of retailers in the survey said they used
RFID technology in their loss prevention strategy.
While numerous technologies are available to help retailers with loss
prevention, the number of those actually using them to their full extent remains
low. Only 14% said they use AI-based perimeter surveillance or face
recognition technology. With more severe threats, just 7% said they have the
technology to detect gunshots on the premises, and no retailer is yet using
drones for surveillance or tracking purposes.
talkbusiness.net
Store Owners Take Matters into Own Hands Amid
Retail Violence Surge
(Update) Orlando store owner's message to criminals: 'There's a really good
chance you're gonna get shot'
'If you come to the Magic Mall and you want
to commit a crime, there's a really good chance you're gonna get shot,' store
owner says
Two
of four suspects in an attempted "smash and grab" at an Orlando shopping mall
jewelry store were shot and killed. Police say they swarmed the Magic Mall
just before noon Friday. A jewelry booth inside was robbed. At least one of the
suspects was armed, FOX 35 reports.
"The store owner shot at the suspects,"
police said in an email to the TV station.
Store owners at Orlando's Magic Mall said the incident is why many of them are
armed: "There's a lot of concealed license carriers here. So if you come to
the Magic Mall and you want to commit a crime, there's a really good chance
you're gonna get shot," one said.
"Normally we're good, but we have to take care of ourselves," another
said.
foxbusiness.com
Neighborhoods pledge to take back NYC streets from gun violence
Lawmaker wants postal service police patrols to stop robberies of mail employees
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COVID Update
627.8M Vaccinations Given
US: 98.8M Cases - 1M Dead - 96.2M Recovered
Worldwide:
630.4M Cases - 6.5M Dead - 609.6M Recovered
Private Industry Security Guard Deaths: 362
Law
Enforcement Officer Deaths: 811
![](http://d-ddaily.com/images/10-17-22wsj.PNG)
NYC's Post-COVID Retail Recovery
New York’s Madison Avenue Retail Recovers to Pre-Covid Levels
More stores are snapping up spots even as landlords still struggle to get
higher rents.
More stores are filling vacancies on Manhattan’s Madison Avenue, a sign that
the key shopping corridor is starting to bounce back after the pandemic.
Retail tenants have been snapping up spots on Madison Avenue, pushing the
available space down to roughly 18% in the third quarter, the lowest since
2018, according to a report by Jones Lang LaSalle Inc. Hermes and Versace are
among the retailers that have recently opened new stores or expanded in that
area on Madison Avenue, ranging from 57th to 72nd streets.
bloomberg.com
CA's COVID State of Emergency Coming to an End
California’s Covid State Of Emergency Will End In February, Almost 3 Years After
It Was Instituted, Announces Newsom
California
Governor Gavin Newsom announced this afternoon that the state’s long-running,
Covid-related State of Emergency will end on February 28, 2023. That’s
basically three years after it began on March 4, 2020.
“This timeline gives the health care system needed flexibility to handle any
potential surge that may occur after the holidays in January and February,”
Newsom said in a statement, “in addition to providing state and local
partners the time needed to prepare for this phaseout and set themselves up for
success afterwards.”
Hospitalizations and deaths and cases are way down from the highs seen during
the summer surge and last winter. But the announcement comes as federal and
local health officials have signaled some concern about another surge this
winter. The federal government
just extended its state of emergency in response to the pandemic through
January 11, 2023.
deadline.com
New COVID Variants Spreading like Wildfire
Biden Covid officials scramble to plan for Omicron subvariant threat
New strains seem to evade treatments used
for vulnerable patients — and could complicate the latest White House messaging
strategy on Covid.
Top Biden health officials are increasingly concerned about the rise of new
Covid variants in the U.S. that appear to evade existing treatments used to
protect immunocompromised people from severe illness, according to three senior
administration officials.
The variants — known as BQ1 and BQ1.1 — have spread swiftly throughout the
U.S. over the past few weeks, and now account for more than 11 percent of
all cases nationwide, according to the Centers for Disease Control and
Prevention, roughly double the proportion they represented a week earlier.
politico.com
A swarm of sneaky omicron variants could cause a COVID-19 surge this fall
Moderna CEO: Not everyone will need an annual COVID booster
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$9.6M in Fines, 182 Inspections Since 2017
Dollar General faces new penalties for store safety issues
Regulators said Dollar General is facing another $1.68M in fines after
government safety inspectors found violations at four of the chain’s stores in
Alabama, Florida & Georgia
Dollar
General is facing another $1.68 million in fines after government safety
inspectors found violations at four of the chain's stores in Alabama, Florida
and Georgia, the federal regulators announced Monday.
During inspections in April 2022, the Occupational Safety and Health
Administration found dirty and disorderly storage areas and materials stacked
unsafely at locations in Mobile and Grove Hill, Alabama; Tampa, Florida; and
Dewy Rose, Georgia. OSHA said those conditions put workers at risk of slipping,
tripping and getting struck by falling objects.
The company was also cited for fire hazards, including failing to keep exit
routes and electrical panels clear and unobstructed, and neglecting to mount
and label fire extinguishers.
The announcement came two months after OSHA announced $1.3 million in proposed
penalties for similar violations at three of Dollar General stores in Georgia.
OSHA said Dollar General has faced more than $9.6
million in initial penalties after 182 inspections since 2017.
"We will use our full enforcement powers to hold Dollar General accountable
for its ongoing pattern of behavior until they show that they take worker safety
seriously,” said Assistant Secretary for Occupational Safety and Health Doug
Parker in a statement.
Dollar General, based in Goodlettsville, Tennessee, has 15 business days to
comply or contest the penalties.
abcnews.go.com
RFID & Facial Recognition - Transforming
Retail for the Better
How Sensors, RFID Tags and Facial Recognition are Transforming Retail
Sensors, RFID tags and facial recognition
can monitor product movement, track location and reduce instances of fraud.
Various
components of IoT including sensors, RFID tags and facial recognition can help
transform retail stores to provide a seamless shopping experience to
individuals and help boost sales.
1. Sensors Are Monitoring Customers
Smart sensors can be deployed to detect the arrival of new customers. An
automated shopping cart can deploy itself to assist customers in their
shopping. The cart will automatically follow customers without them
having to push it manually. Additionally, the shopping cart can return to a
programmed location once the customer has exited the store.
2. RFID Tags Are Increasing Operational Efficiency
RFID tags can be placed on items that can be scanned automatically to
calculate the number of products purchased. For instance, RFID readers can
be mounted on shopping carts so that when an individual puts an item in the
cart, it can automatically scan the product details such as the name and
cost of the item. It can then show the information to the individual on a
digital screen placed on the cart. Thus, customers can keep a tab on their
shopping in real-time.
3. Facial Recognition is Taking The Retail Experience
to the Next Level
Facial recognition can be used to identify individuals. A database can be
created for individuals to study their purchase patterns. The data can be
used to simplify the shopping experience when the individual visits the next
time. Additionally, facial recognition technology can help reduce instances
of fraud with the help of the available data. For instance, if an individual
has stolen a customer’s credit card or mobile device and uses it for shopping
purposes, facial recognition can help identify the mismatch of information in
such cases in real-time and alert the concerned authorities and block such
transactions.
bbntimes.com
Worldwide Wave of Retail Employee Unrest &
Unionization
New Crack in Apple’s Armor as Dozens Strike at Its Stores in Australia
The uprising will be of keen interest in the U.S., where a second Apple
store voted to unionize last week.
Dozens
of Apple workers in Australia walked off the job on Tuesday after
negotiations over pay and working conditions stalled, the latest crack in the
armor of the tech giant as it contends with a burgeoning unionization
movement in the United States and Europe.
The action itself is small. About 150 retail workers, out of the company’s
nearly 4,000 Australian employees, voted to strike for an hour. Then, starting
on Wednesday, they will refuse to do a variety of work, including installing
screen protectors, repairing AirPods and handling deliveries.
But the strike is symbolically significant. After years of labor harmony,
Apple retail workers in the United States have overcome resistance from the
company to mobilize in a pandemic-era wave of employee unrest, part of
a broader flourishing of labor organizing at retailers,
restaurants and tech companies.
nytimes.com
Retail Union Efforts are a 'National
Phenomenon'
Apple Union Win Shows Labor Gains in Organizing-Resistant South
Organized labor’s decisive victory at an Apple Inc. Store in Oklahoma City is
causing unions to rethink their long-held belief that workers in
Republican-dominated Southern states can’t be won over.
That assumption—which has guided union organizers for the better part of a
century—was called into question Oct. 14 when workers at the Oklahoma store
overwhelmingly
voted to join the Communications Workers of America, the second of
about 270 Apple retail locations in the US to unionize.
Union organizers and labor scholars said the blowout victory was significant not
only because it was the second Apple store, but also because of where the store
is located. It’s not in New York, California, or even suburban Baltimore,
where the first Apple store unionized in June. It’s in Oklahoma, where
Republicans hold every congressional seat and the share of workers belonging to
unions sits well below the national average at 5.6%.
“It really shows a national phenomenon,” said Rep. Andy Levin, a Michigan
Democrat and former union organizer. “What do people in Oklahoma City really
have to do with people in suburban Baltimore? It’s as different a part of the
country as you could imagine.”
news.bloomberglaw.com
Amazon Style Opens Midwest Location in Ohio
Amazon’s app-based in-store shopping experience for
men and women’s clothing and accessories opened its second location, this time
in the Midwest at the Easton Town Center in Columbus, Ohio.
Millennials, Gen Z to spend the most on Halloween, study says
TJX strategically placed to navigate a recession, JPMorgan says
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Addressing safety concerns in
retail communities
Improving the safety of team members and customers is increasingly important
as global trends indicate a rise in retail violence.
Auror has addressed this
topic directly several times this year and highlighted what’s working for their
global retail partners.
What’s happening with retail violence and ORC?
Violence and abuse against retail workers tripled in 2020 and 2021, according to
the latest
BRC Crime Survey Report.
Along
with that rise in retail violence, there were concerns about police response and
investigations of these incidents. The survey reports 60% of respondents
consider police response to incidents as “poor” or “very poor,” with only 4% of
these events resulting in prosecution.
As we’ve previously covered, the surge in aggression and violence in stores has
been caused by multiple factors – including pandemic-related and macro-economic
pressures. From changes in legislation to an evolving retail environment and
rise in ORC, these challenges are culminating into serious threats to frontline
team members and customers.
With more than 30,000 retail stores using Auror’s Retail Crime Intelligence
Platform and almost two million incidents reported each year, Auror has the most
comprehensive insights into who is causing these issues. ORC and repeat
offenders are 4x more likely to be aggressive when committing retail crime. In
fact, they account for almost half of all aggressive behaviors seen across
retail! Aggressive tactics are being used as a weapon to avoid apprehension by
these professional offenders.
Despite these market shifts, global data from Auror’s platform now shows a
decline in threatening behavior, serious events, and events involving repeat
people.
Read the full article here.
Why solving ORC matters
Ram
raids, smash-and-grabs, robberies at gunpoint - any retailer in the world right
now can attest to the increase in these crimes and the damage they do to their
businesses.
ORC (Organized Retail Crime) is a billion-dollar problem that hurts people,
damages profits, and demoralizes communities. It feeds into the web of other
types of illegal activities, helping fund serious crimes all over the world.
So what is needed to address the problem? There is no silver bullet for solving
ORC. It’s a complex problem that requires action from several key players.
1. Strengthen laws around online marketplaces
2. More collaboration and information sharing
3. Continued support from organizational leadership
4. Keep improving relationships with prosecutors and law enforcement
5. Invest in the right tools
ORC is much more than just your average shoplifting incident.
In recent years, we have understood its total impact with more clarity than ever
more. ORC incidents are increasingly violent and aggressive, sometimes leading
to bloodshed. It’s not confined to the retail sector and undoubtedly helps to
fund many types of serious crimes that impact society at large.
It’s clear that more urgency is needed to address ORC and the responsibility for
that can’t continue to fall on AP/LP and retail store teams alone anymore. Law
enforcement, prosecutors, policymakers, and company leadership all have
important roles to play.
Visit Auror's website to read the full story on
why solving ORC matters.
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October is Cybersecurity Awareness Month
Weekly Topic: Business Email
Compromise
How Criminals Carry Out BEC Scams
Spoof an email account or website. Slight variations on legitimate
addresses (john.kelly@examplecompany.com vs. john.kelley@examplecompany.com)
fool victims into thinking fake accounts are authentic.
![](http://d-ddaily.com/images/9-28-22idtheftcenter.PNG)
Send spearphishing emails. These messages look like they’re from a
trusted sender to trick victims into revealing confidential information. That
information lets criminals access company accounts, calendars, and data that
gives them the details they need to carry out the BEC schemes.
Use malware. Malicious software can infiltrate company networks and gain
access to legitimate email threads about billing and invoices. That information
is used to time requests or send messages so accountants or financial officers
don’t question payment requests. Malware also lets criminals gain undetected
access to a victim’s data, including passwords and financial account
information.
Learn more here about
BEC here
Biden Admin. Planning to 'Go Further' with
Cybersecurity Regulations
White House cyber director defends 'tough' national cybersecurity strategy
ahead of release
National Cyber Director Chris Inglis is expected to release the Biden
administration’s first comprehensive national cybersecurity strategy in the
coming days, a document that many expect will meet industry pushback as it could
expand the government’s role in protecting the nation’s digital infrastructure.
The
Biden administration
issued its national security strategy last Wednesday, clearing the way for
the imminent release of Inglis’s document. The strategy will be the first
since the Trump administration released its national cybersecurity strategy in
2018.
Early reports suggest that the strategy is far more
demanding of industry than previous efforts, with one source
telling CyberScoop in July that Inglis plans to “more forcefully use
government power in the cyber arena.”
“If tough means that we have to be serious about what we want cyberspace to do
for us and to then be willing to make investments to achieve that and if the
government is then willing to put its money where its mouth is by specifying
in its own architectures what the non-discretionary attributes are and making
investments to deliver those … then it’s time for us to be tough,” he said.
“Because at the end of the day, something like market forces only takes us so
far.”
Inglis said the strategy was drafted with the idea that cybersecurity
regulation needs to go a “bit further, as we have for cars.” He said the
strategy is meant to convey an “affirmative intentionality.”
It will be important for the strategy to include “explicit tasking to achieve
objectives,” said Mark Montgomery, who is senior director of the Center on
Cyber and Technology Innovation at the Foundation for Defense of Democracies and
who previously served as executive director of the U.S. Cyberspace Solarium
Commission. Montgomery said it also will be vital for the strategy to include an
implementation plan.
In his conference remarks, Inglis said that while tough, the strategy also
reflects his desire to ratchet up regulation with “the lightest possible touch.”
cyberscoop.com
Talent Shortage in the Cybersecurity Industry
Cybersecurity's Hiring Spree Requires a Recruiting Rethink
Just 65 cybersecurity professionals are in
the workforce for every 100 available jobs, new study shows.
Widely reported shortages of trained cybersecurity professionals are driving the
industry to try to come up with some with creative recruiting and training
solutions.
The result is demand for job openings requiring some previous cybersecurity
experience over the past year grew 2.4 times faster the the rate of the rest of
the economy, while only 65 cybersecurity professionals are in the workforce
for every 100 available jobs, according to newly released research.
Besides staffing up the security operations, employers are increasingly
searching for potential hires with cybersecurity skill sets across other
specialized areas of business including auditor, software developer, cloud
architect, and tech support engineer, CyberSeek found.
Cybersecurity Experience Expectations Unrealistic
In many cases, those demands for cybersecurity experience are unnecessary,
Timothy Morris, chief security adviser with Tanium, tells Dark Reading.
"Degrees are not required for most cybersecurity jobs," Morris explains. "Provide
on-the-job training with tuition assistance for degrees. Building great,
world-class cybersecurity teams requires a skill diversity. I've had success
with folks that have varied backgrounds (teachers, retailers, mechanics) seeking
a new career."
darkreading.com
Cybercriminals Capitalizing on Cost of Living
Pressures
Economic uncertainty is increasing cybersecurity risks
Cybercriminals are always seeking to make their attacks, scams and campaigns as
effective as possible. This includes harnessing whatever is dominating the
news agenda and is on their victims’ mind.
Economic uncertainty and cybersecurity risks
The current economic uncertainty and cost of living pressures that many
consumers are facing around the world is one example. The stress, fear and
concern the public is feeling is unfortunately a perfect scenario for
cybercriminals to take advantage.
Case in point: during just a two-week period, 1,567 phishing email campaigns
relating to energy rebate scams were reported via
Action Fraud’s Suspicious Email Reporting Service (SERS). Also: Friends and
Family fraud – a term given to campaigns where fraudsters impersonate family
members to trick relatives to send money to pay bills – has increased by 58%
in recent months, according to
data from TSB.
Risks from inside the business
While these scams can primarily target individuals, the organizations they
work for can also be put at risk. Extreme pressure (or coercion) increases
the chances of individuals becoming an insider threat risk – stealing data,
funds or other sensitive information from their employers. Not to mention
the threat from fraudsters posing as leaders or
managers with bogus requests to transfer money. Everything could be
the vector for a potential incident – disgruntled former employees, unused
accounts with full admin privileges, misconfigured cloud storage leaving data
exposed, and so on.
helpnetsecurity.com
3 mistakes organizations make when trying to manage data securely
Phishing is the top cybersecurity threat targeting car dealerships |
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It’s time to update your
phone
The shiny new
features are not the only reason to update your phone’s OS. Phone updates very
often contain important security fixes that help keep you protected against
nefarious actors and malware. So next time that annoying notification pops up
asking you to update, it is best to click “Install Now” instead of “Later”. |
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$48 Billion in E-Commerce Fraud
Alternative payment methods are creating new fraud risks
eCommerce fraud to merchants to exceed $48 billion / eCommerce merchants
must step up their fraud prevention strategies
A Juniper Research study found that the total cost of eCommerce
fraud to merchants will exceed $48 billion globally in 2023, from just over
$41 billion in 2022. It predicted that this growth will be accelerated by
increasing use of alternative payment methods, such as digital wallets and BNPL
(Buy-Now-Pay-Later), which are creating new fraud risks.
The
report recommended that fraud prevention vendors focus on building platforms
providing AI‑powered risk-based scoring, which can be payment method agnostic,
to best suit changing market conditions.
Online payment fraud includes losses across sales of digital goods, physical
goods, money transfer transactions and banking, as well as purchases like
airline ticketing. Fraudster attacks can include phishing, business email
compromises and socially engineered fraud.
North America tops league table for eCommerce fraud
The research identified North America as having the largest fraudulent
transaction value of any regional market, accounting for over 42% of global
fraud by value in 2023, despite representing less than 7% of banked individuals
globally. The research cited the vast volume of data breaches and the broad
availability of stolen credit card information as key risk factors in this
market.
Research author Nick Maynard explained: “To combat this fraud, eCommerce
merchants must implement simple steps such as address verification, combined
with risk-based scoring on transactions, which will allow merchants to best
mitigate the massive fraud threats present.”
BNPL fraud: A major risk
Additionally, the research found that the potential of fraud with BNPL is a
major risk going forward. Given the delayed nature of BNPL payments,
fraudsters can make several illegitimate payments using stolen card details
before the fraudulent activity is identified, creating significant risk.
In turn, the research recommended that BNPL vendors conduct robust identity
verification at the point of onboarding to mitigate these risks.
helpnetsecurity.com
More Amazon Union Victories Coming?
Amazon faces off with upstart union in fight for a second warehouse
The startup union that clinched a historic labor victory at Amazon
earlier this year is slated to face the company yet again, aiming to rack
up more wins that could force the reluctant retail behemoth to the negotiating
table.
This time, the Amazon Labor Union and the nation’s second-largest private
employer are facing off in the town of Schodack, near Albany, New York.
Workers at the warehouse there, which employs roughly 800 people according to
Amazon, will finish voting in a union election on Monday. The votes will be
tallied Tuesday by the National Labor Relations Board.
“There are also a lot of odds against us, but I think there’s definitely a
huge possibility we might win,” said Sarah Chaudhry, an 18-year-old who’s
been organizing workers since joining the company two months ago. “I can’t jinx
it.”
pbs.org
TikTok’s latest venture appears to be e-commerce fulfillment
2022 Holiday Shopping Trends You Need To Know |
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Miami, FL: Over A Dozen People Busted In Million Dollar Car Theft Ring In
Florida
Miami-Dade
police have arrested more than a dozen people who are believed to be connected
with a Florida car theft ring. The grand theft arrests come after months of
investigating. Miami-Dade Det. Luis Sierra said they began receiving call from
the Sea Port Operations detectives about cars being shipped out of the state.
"It's been a very organized group of criminals that have been renting out cars
and getting cars by other means and re-vinning them. and in fact trying to
re-sell them to dealerships throughout the state and throughout the country,"
Sierra said. "It’s been several cars, a bit over $1 million in automobile
sales.” Fake titles allowed the crew to sell the stolen cars to AutoNation
Ford in Miami, AutoNation Chevy in Coral Gables, and a Doral Carmax.
motorious.com
Kansas City, MO: Dozens of firearms stolen after burglars hit 3 gun stores
Burglars
have hit three Kansas City-area gun stores, stealing about 50 firearms. The
Bureau of Alcohol, Tobacco and Firearms spokesman John Ham said agents believe
the three incidents are related due to the similar smash-and-grab way the
burglaries were done. At about 3:30 a.m. Monday, burglars crashed the back of a
pickup truck into Cory's Northland Gun in Northmoor. The entire incident was
captured on surveillance video. Once they gained entrance into the store, the
burglars smashed a glass display case and stole a part of an AR-15 with a serial
number on it. "They're going to need about $500 worth of parts to go with that
to make it do anything," said Don Pind, Cory's gunsmith. The part the burglars
stole from Cory's is worth about $60. But the damage they caused is expected to
be more than $10,000.
kmbc.com
Gainesville, FL: Man arrested for stealing Lego sets from Walmart
Branford
resident Richard Fredrick Torrey, III, 35, was arrested Sunday after attempting
to steal Lego sets from Walmart. At 3:59 p.m. Torrey entered Walmart with
re-usable shopping bags going to the Lego section of Walmart in Butler Plaza.
Torrey filled the shopping bags with 26 Lego sets with a value of $1,001 and
walked past cash registers. A Walmart loss prevention employee called
Gainesville Police to report Torrey exiting the store. Police managed to stop
and arrest Torrey as he attempted to leave. After Torrey's arrest, he admitted
to taking the Lego sets, but denied the intention to steal the sets.
mycbs4.com
Northbrook, IL: Trio Fill Tote Bag With Stolen Fragrances
The staff at a store in the 900 block of Willow Road reported at 6:21 p.m. Oct.
8, that three women entered the store and walked over to the fragrances section.
The staff heard the theft alarms activate when the three broke into the
fragrances display. The three women concealed the items into their tote bags and
started walking towards the exit. One of the subjects stopped and handed the
tote bag back to the staff prior to running out, but the other subjects fled
with the stolen items.
patch.com
Ontario, CN: Police look to level with thief who stole tool from Home Depot
A suspect stole a laser level from a Richmond Hill store and fled from security,
according to Crime Stoppers of York Region's crime of the week. A suspect stole
a laser level from a Home Depot in Markham last month and fled the scene despite
efforts to arrest him by store security. On Sept. 14, video surveillance shows a
man in the store at 50 Red Maple Rd. at about 8:45 p.m., according to Crime
Stoppers of York Region's crime of the week. Police said a suspect removed a
Dewalt laser level from the shelf and put it in a black bag, then left the store
without paying.
newmarkettoday.ca
Knoxville, TN: East Tennessee Valley Crime Stoppers asked for the public’s help
in identifying several theft suspects
Three people are accused of stealing around $1,000 worth of merchandise from
Nike Unite in Turkey Creek. East Tennessee Valley Crime Stoppers asked for the
public’s help in identifying one more suspect after tips led found the other two
accused.
wvlt.tv
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Shootings & Deaths
Chicago, IL: Liquor store employee fatally shot in the chest during attempted
robbery
A
66-year-old man working at a food and liquor store Monday night when he was
fatally shot during an attempted robbery in West Ridge. At about 9:50 p.m., an
offender, armed with a handgun, entered the J&K Food and Liquor Store in the
6300 block of North Western and demanded money. The offender then shot the
worker in the chest. The victim fired back, but the offender was not struck. The
victim was transported to an area hospital, where he died from his injuries. The
victim was identified by the Cook County Medical Examiner's office as Salim
Khamo. According to police, no proceeds were taken in this attempted robbery.
The offender rode a bicycle to the scene, and fled on foot. No one is in
custody.
fox32chicago.com
Minneapolis, MN: Security Guard shot and killed inside Uptown Minneapolis Bar
A
security guard was fatally shot inside a Uptown Minneapolis business late Sunday
night. The family of the victim, who they identified as 23-year-old Gabriel
"Dino" Mendoza, says he was working security at Fire House Uptown off of Lagoon
and Fremont avenues when he was shot while trying to protect others. Police said
it happened at about 11:45 p.m. Officers found Mendoza in the back of the
business with a life-threatening gunshot wound. He died before medics arrived.
The shooting is under investigation. There have been no arrests as of Monday
evening. This is the 71st homicide in Minneapolis this year.
cbsnews.com
Alexandria, LA: Update: Man sentenced to life for 2017 murder at C-Store
Timothy Teasley was sentenced to life in prison Monday for the murder of a
convenience store clerk in Alexandria on Valentine's Day 2017. Teasley, 30, was
convicted Sept. 30 in the second-degree murder of 27-year-old Thaer Zidan at the
Chi-Town Gas & Grocery on Third Street. The Rapides Parish jury also convicted
him of attempted second-degree murder for shooting at another employee. That
employee was not wounded. Ninth Judicial District Court Judge Chris Hazel also
sentenced Teasley to 40 years on the attempted murder conviction. It will be
served concurrently with his life term.
thetowntalk.com
Seattle, WA: Employee shot during alleged robbery in South Seattle, police
search for suspect
The
hours-long search continues for a shooting suspect after an attempted robbery in
broad daylight in South Seattle. Police were called out to Rainier Avenue South
near South Genessee Street on Monday. Police said a man tried robbing a store
and at one point shot an employee in the chest before taking off just before
noon. Police have yet to name the business where it happened but officers were
in and out of a gallery all afternoon while other officers kept looking for
their suspect.
komonews.com
El Paso, TX: Alleged Walmart shoplifter shot in September by EPPD charged
The
man shot by El Paso Police (EPPD) after allegedly lunging at him with a knife
after reportedly shoplifting from a Neighborhood Walmart in Northeast El Paso in
September is now behind bars. Jonathan Aguilar Kurzenberger, 22, is charged with
Aggravated Robbery and Aggravated Assault on a Peace officer. As KTSM reported,
around 4:40 p.m. on Friday, September 9, an off-duty Texas Tech Police Officer
working security at the Neighborhood Walmart in the 4700 block of Hondo Pass
followed a man suspected of shoplifting from the store. The officer stopped the
suspect, later identified as Kurzenberger until he brought out a knife and
allegedly threatened her with it. The officer called for assistance, and a
responded EPPD officer located Kurzenberger behind the White Sands Federal
Credit Union on Hondo Pass, where he allegedly attacked the officer. The
responding officer responded by firing at least one round at him.
ktsm.com
Robberies,
Incidents & Thefts
DOJ: Washington, DC: Pharmacist Convicted for Health Care Fraud and Black-Market
Prescription Drug Diversion Scheme
According to court documents and evidence presented at trial, Irina Sadovsky,
53, of Calabasas, the owner and pharmacist-in-charge of Five Star RX doing
business as Five Star Pharmacy (Five Star Pharmacy) and Ultimate Pharmacy Inc.
(Ultimate Pharmacy), engaged in a health care fraud and black market
prescription drug diversion conspiracy that began in or around September 2016,
and continued through in or around April 2017. Sadovsky submitted claims to
Medicaid of California (Medi-Cal) and Medicare for prescription drugs that were
never dispensed to beneficiaries but rather were provided to co-conspirators to
sell on the black market.
justice.gov
Guilderland, NY: Loaded handgun recovered, juvenile arrested at Crossgates Mall
Saturday
At approximately 8:34pm Saturday, while patrolling in the area of Crossgates
Mall, members of the Guilderland Police Department approached a juvenile while
outside of the mall who was acting suspiciously and appeared to have a weapon.
Police say that upon further investigation, it was determined that the 17 year
old juvenile had in their possession one defaced and loaded 9MM Taurus
semi-automatic handgun.
cbs6albany.com
Queens, NY: 3 stabbed, one pummeled with bat in wild brawl outside 7-Eleven
Two rival groups wielded baseball bats and knives during a dispute outside a
Queens 7-Eleven — a wild brawl that left three stabbed and one of them pummeled
in a chilling caught-on-camera attack, police said Monday. The groups showed up
outside the 7-Eleven on 14th Ave. near 127th St. in College Point around 2:15
a.m. Oct. 9 with weapons in hand, cops said. A fight broke out and three
22-year-old men were stabbed in the torso and face, police said. One man was
seen on surveillance footage being hit repeatedly with a bat and kicked as he
lay on the sidewalk outside the store, video shows. Stunned people outside the
7-Eleven watched as about four attackers pummeled the man, eventually leaving
him on the sidewalk motionless. The three injured victims took themselves to
Elmhurst Hospital for treatment. Police are still searching for the other men.
news.yahoo.com
Taylorsville, NC: Pickup truck plows into the side of Walmart
A
truck plowed through the side wall of a Walmart in North Carolina on Sunday,
fire officials said. According to the Central Alexander Fire Department, crews
responded to the scene around 9 a.m. after a Ford F-150 crashed into a cement
wall. The front half of the truck broke through the outer wall of the store and
came to a stop inside the Walmart, while the back half remained outside of the
building. The driver of the vehicle was removed from the truck after a short
period and was turned over to EMS for medical care. Crews worked to remove the
pickup from the building by cutting away the cement blocks and shoring the
building to maintain structural integrity.
wagmtv.com
Los Angeles, CA: Loomis Armored car guard wounded during Bank of America robbery
in Harbor City area
Chicago / Hyde Park, IL: Jewel-Osco shoplifters pull gun on manager who
confronted them
New York Gov. Hochul announces new steps to combat catalytic converter thefts
Detroit, MI: Investigation into Ohio-based car theft ring leads to Detroit-area
arrests; targeting Dodge Chargers and Challengers
France: Europol breaks up criminal ring that hacked keyless systems to steal
cars; 31 arrested
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●
Auto – Tolland, CT –
Burglary
●
C-Store – Corpus
Christi, TX – Armed Robbery
●
C-Store – Oshkosh, WI
– Armed Robbery
●
C-Store – Lynchburg,
VA – Armed Robbery
●
Collectables –
Seattle, WA – Armed Robbery / Emp wounded
●
Clothing – Atmore, AL
– Armed Robbery
●
Dollar – Amarillo, TX
– Armed Robbery
●
Dollar – Greensboro,
NC – Armed Robbery
●
Gas Station –
Richmond, VA – Armed Robbery
●
Grocery – Chicago, IL
– Armed Robbery
●
Grocery – Scottsdale,
AZ – Robbery
●
Guns – Kansas City, MO
– Burglary
● Jewelry - Asheboro, NC - Robbery
● Jewelry - Escondido, CA - Robbery
● Jewelry - Montclair, CA - Robbery
● Jewelry - Springfield, MO - Robbery
● Jewelry - Sacramento, CA - Robbery
● Jewelry - Irvine, CA - Robbery
●
Liquor – Chicago, IL –
Armed Robbery/ Clerk Killed
●
Pharmacy – North
Smithfield, RI – Robbery
●
Restaurant – Redmond,
WA - Burglary/ Five Guys
●
Restaurant – Decatur,
IL– Armed Robbery
●
Restaurant – Tulsa, OK
- Burglary
●
Sports – Capital
Heights, MD – Burglary
●
Tobacco – Crest Hill,
IL – Robbery
●
Vape – Lagrange, GA –
Robbery
●
Walgreens – Crest
Hill, IL – Robbery
Daily Totals:
• 22 robberies
• 5 burglaries
• 2 shootings
• 1 killed |
![](http://d-ddaily.com/images/10-18-22map.PNG)
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Featured Job Spotlights
An Industry Obligation - Staffing
'Best in Class' Teams
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building an industry.
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Quality – Diversity – Industry Obligation
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Area Asset Protection Manager - New Jersey North
North New
Jersey - posted
October 11
In this role, you will embody Do The Right Thing by protecting People, Assets,
and Brands. You will work in an energized, fast paced environment focused on
creating a safe environment for our employees, teams, and customers; this is
critical to driving our Brand Power, Enduring Customer Relationships, and
exuding our commitment to Team and Values...
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Division Loss Prevention and Safety Manager
Orlando, FL / Tampa, FL /
Atlanta, GA - posted
September 28
We’re currently seeking a Division Loss Prevention and Safety Manager to join
our Headquarters team! In this role you will oversee and champion initiatives
and company programs, processes and controls that build a culture around
continuous improvement in loss prevention safety, and security...
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Field Loss Prevention Manager
Seattle, WA - posted
September 27
The Field Loss Prevention Manager (FLPM) coordinates Loss Prevention and Safety
Programs intended to protect Staples assets and ensure a safe work environment
within Staples Retail locations. FLPM’s are depended on to be an expert in
auditing, investigating, and training...
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Fraud Analyst
Baltimore, MD - posted
September 20
The Digital Fraud Analyst plays a critical role in identifying and deterring
card not present fraud. This role is responsible for decisioning on online
orders placed on Under Armour’s Mexico E-Commerce platform (UA.mx), and to
protect the business from fraud and unauthorized transactions...
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Asset Protection Coordinator
Multiple locations - Central NJ - posted
September 12
In this role, you will embody Do The Right Thing by protecting People, Assets,
and Brands. You will work in an energized, fast paced environment focused on
creating a safe environment for our employees, teams, and customers; this is
critical to driving our Brand Power, Enduring Customer Relationships, and
exuding our commitment to Team and Values...
![](http://d-ddaily.com/images/lowes-Logo2022.JPG)
Regional Asset Protection Director
Blue Bell, PA - posted
August 31
The principle purpose of the Regional AP and Safety Director is to provide
leadership and oversight of the development, administration and maintenance of
Lowe’s loss prevention, safety and operations programs. This includes directing
the day-to-day functions of the District AP and Safety Manager and working
closely with Regional, District and Store leaders to establish and achieve
safety, shrink, training, and operational objectives...
![](http://d-ddaily.com/images/Arc'teryx-logo2022.PNG)
Sr. Manager, Brand & Asset Protection - West
Pacific Northwest or California - posted
August 29
As the Senior Manager of Brand and Asset Protection for North America, you will
part of an innovative Asset Protection team, whose mission is to prevent,
identify and mitigate risks to our business. You will support with the creation
of foundational asset protection programming and will lead its delivery to our
North American store base...
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Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted
June 17
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups’ response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
![](http://d-ddaily.com/images/loomis-logo2021.png)
Corporate Risk Manager
Seattle, WA / Tacoma, WA
/ Portland, OR - posted
June 14
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
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Physical Security Operations Center Leader
Columbia, MD - posted
June 8
The primary purpose of this role is to partner, lead and manage a Central
Station/Physical Security Operations Center driving operational execution and
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individual is also responsible for leading a team of operators providing
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Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
- posted
May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
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Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA
- posted
May 6
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
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Regional Loss Prevention Auditor
Multiple Locations - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
operational audits and facilitating training meetings in our clients’ locations.
The audit examines operational controls, loss prevention best practices, and
customer service-related opportunities...
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Loyalty is one of the most precious values there is and a loyal team that's
unified in its goals and objectives, even in defeat, is strong and supportive.
Loyal teams can make the largest tasks seem effortless and they create a sense
of ownership of family that inspires individual performance and comforts
individual failure. Earned slowly and grown daily, loyalty is a commodity no
leader can be without because it fuels success, unifies purpose, and gives birth
to exceptional performance. Without loyalty, teams splinter and lose focus on
the true objectives. It's rare to build a truly loyal team and it's incredibly
difficult to keep them together long term with private agendas always pressuring
the balance. And yes, even loyal teams require balancing because at the end of
the day it's always about personal agendas. Professional sports teams are
constantly looking for that balance and the right players to fit as a team and
the same holds true in business. With the right team, anything is possible and
conversely one team member can destroy the entire balance. So being a team
player is important even when you decide not to be.
Just a Thought, Gus
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