The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

10/11/19 d-ddaily.net

 

 


 


 

 

 


 


2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

7-Eleven Cares Day

Members of the 7-Eleven AP Team Volunteering at Minnie's Food Pantry
in Plano, TX

Left to Right: Tyrone Johnson - Corporate AP Investigator, Davina Stevens - Director of AP, Art Lazo-VP AP, Todd Gipson - Corporate AP Investigator, Tim Hall – Director of AP, Joe Tabaniag – Corporate AP Investigator, Byron Smith – Corporate AP Manager and Rankin Gasaway - SVP General Counsel

It was a great day for hundreds of 7-Eleven employees in Dallas volunteering at 7 different charities on October 10th. Several members from the Asset Protection team volunteered at Minnie's Food Pantry in Plano, Texas. #7elevencaresday #7elevenassetprotection #minniesfoodpantry

Thanks to Byron Smith, Corporate AP Manager for 7-Eleven, for submitting this GLPS



 


Johnson Controls Chairman & CEO to Speak at SIA's Exec. Conf. NYC Oct. 29-30
Keynote & Featured Speakers Announced for Securing New Ground Conf.

The Security Industry Association (SIA) has announced the 2019 keynote and featured speakers for Securing New Ground (SNG), the security industry’s annual executive conference taking place at the Grand Hyatt New York in Manhattan Oct. 29-30. SNG 2019 will feature keynote remarks from Dr. Steven T. Hunt, chief expert for work and technology at SAP; George Oliver, chairman and CEO of Johnson Controls; and Gary Shapiro, president and CEO of the Consumer Technology Association (CTA). Additionally, the 2019 conference will include featured presentations from Steve Jones, CEO of Allied Universal, and Brian Tuskan, senior director and chief security officer (CSO) at Microsoft Global Security; and a panel of CSOs and senior security executives from major industries and public safety highlighting significant security risks and threats and how executives mitigate them.

Attendees will enjoy a keynote-style executive interview featuring George Oliver, Chairman and CEO, Johnson Controls, and hosted by SIA Chairman Scott Schafer. This conversation will highlight major industry trends and market drivers and share insights into how one of the world’s largest security solutions firms — delivering both security technology products and security integration services — is navigating evolutions in technology, business models and customer needs.

SNG 2019 will be held at the Grand Hyatt New York. Learn more about SNG and register to attend here.

ISC East and ASIS NYC Announce Partnership for 2020 and Beyond
The ASIS NYC chapter will be endorsing the ISC East 2020 event, and working closely with the ISC Security Events and Security Industry Association (SIA) teams on educational programs, networking events and market engagement activities.

Rather than producing the standalone ASIS NYC event in May 2020 (previously an annual spring event), the ASIS NYC chapter will be partnering with Reed Exhibitions’ ISC East in collaboration with ISC’s premier sponsor, SIA.

This year’s 2019 ISC East event is on Nov. 20-21 at the Javits Center in New York City, and is co-located with the Infosecurity ISACA North America event. Over 7,500 attendees and 300+ exhibitors and brands are expected to convene in New York to explore new security products and solutions covering access control, biometrics, AI and machine learning, video surveillance, IoT enabled devices, IT and cyber security, public safety products, drones and robotics/counter drone solutions and more. sdm.com

Terrorism at Arndale Mall Store
Manchester, England: Arndale Shopping Mall
Man arrested for suspicion of terrorism after stabbing four people

Police have arrested a man on suspicion of terrorism offenses following a series of stabbings at a shopping center in Manchester, northwest England, police said.

Greater Manchester Police confirmed that four people were injured in the incident at the Arndale shopping mall in the center of the city. A man in his 40s has been arrested on suspicion of the commission, preparation and instigation of an act of terrorism, police said. Authorities don’t believe anyone else was involved.

At 11:15 a.m. Friday, a man entered a business in the shopping center and began attacking people, said Russ Jackson, assistant chief constable for Greater Manchester Police. Two unarmed officers tried to stop him, and the man chased them with a large knife. The officers called for help, and the man proceeded to attack others around him. Within five minutes other officers arrived and brought him into custody. wsj.com

Chicago, IL: With Rise In Shoplifting, Some Retailers Criticize State’s Attorney’s Approach; Prosecutors Defend Policy
The CBS 2 Morning Insiders have discovered thefts from stores have been on the rise in Chicago for years – up 34 percent since the start of 2015. Police investigated more than 1,800 retail theft cases in downtown alone just last year. City wide: more than 10,700 cases–the highest total since 2009. So what’s causing the spike? We asked Tanya Triche Dawood of the Illinois Retail Merchants Association.“Low risk, high reward for retail theft,” Dawood said. She says one driver is a decision from Cook County State’s Attorney Kim Foxx. In December 2016, she announced her office would only prosecute theft cases as felonies if the thief steals $1,000 worth a merchandise or more, despite a statewide threshold of $300. chicago.cbslocal.com

Chicago, IL: Retail Theft Thresholds Are Rising
In Texas shoplifters can snag nearly 20 pairs of Jordans off the shelves and walk away with a misdemeanor. Yet only two pairs warrant a felony in Virginia. Retail theft laws vary from state to state, but in the past two decades, a national trend to raise minimums for felony charges has emerged. Oklahoma went from $50 to $500 in 2001.

Connecticut doubled the amount needed to earn a felony – rising from $1000 to $2000 in 2009. Texas, which has one of the highest thresholds, increased its minimum from $1,500 to $2,500 in 2015. Nearly 40 states have increased felony theft thresholds since 2000, but a few states still have more conservative numbers, according to the Pew Charitable Trusts.

Virginia and New Jersey have the most severe penalties, with just $200 of stolen merchandise landing thieves felonies. And in Massachusetts it only takes $50 more. Felony offenders generally spend a year in state prison whereas misdemeanors garner probation or less than a year in local jail. chicago.cbslocal.com

Seattle, WA: 'System Failure' report: Closer look at Seattle's broken justice system
"System Failure: Part Two” is a report put out last week by the Downtown Seattle Association. It details a criminal justice system in Seattle that is seemingly reluctant to dispense with criminal justice. The case of Seattle’s Uwajimaya on 5th Avenue South is a representative example of what is, and isn’t happening within a broken system. In 2018 the supermarket stopped reporting any theft cases, that's in spite of the fact that they continue to be decimated by theft. komonews.com

The ‘System Failure Part 2’ is a follow up to another report that came out eight months ago. In February, the report detailed 100 repeat offenders repeatedly cycling through the criminal justice system.

Making the rounds in the media outlets
Is Self-Checkout Catnip For Criminals?

Perhaps one of the biggest vulnerabilities of self-checkout is the potential for theft. In the abovementioned reports of French supermarkets exploring automation, the need for increased security was emphasized.

According to a study, theft accounts for 4 percent of inventory among retailers with self-checkout, more than double the rate for traditional checkout (1.5 percent).

In a separate study about shoplifting, 72 percent of offenders said self-checkout made theft easy to very easy, while only 8 percent said it made shoplifting more difficult.

The new Automated Retail Tracker explored security concerns with leveraging automation to make the click-and-collect experience faster and cheaper. Fraudsters could use stolen credit cards to place orders, then collect the items to keep or sell.

Retailers can also be hit with painful chargebacks, and card issuers are liable for in-store purchases. However, buy online, pickup in-store (BOPIS) involves card-not-present (CNP) transactions, putting retailers on the hook for any fraud.

Retailers are increasingly using sophisticated tools to fight shoplifting, according to a recent survey. A majority (55.6 percent) have implemented POS analytics, though emerging tech like fingerprint ID at POS (11.5 percent) and facial recognition (6.4 percent) had far lower levels of adoption. In fact, roughly 90 percent said they had no plans to implement either technology. pymnts.com

Business Insider Story
Lowe's workers say morale is reaching an all-time low
Re-Org's - Renaming Jobs - Cutting SPIFFS & Allowances

Eight years later, this former employee says that Lowe's has changed for the worse. They cited the eliminations of positions like loss prevention, maintenance, and assembly associates, the watering down of the role of human resources employees within the store, and a chaotic new scheduling system as factors in their decision to resign in March.

"It's the way corporate America works and we expect it, but no one likes it when it happens to them," the former employee said. Lowe's, for its part, describes the changes as part of an ongoing strategy to boost customer service.

Business Insider spoke with six Lowe's employees from different parts of the US about morale within stores. All but one requested anonymity for fear of retaliation. They all spoke to dwindling morale within the stores, citing the same or similar factors as those mentioned by the worker who left in March. Others spoke of a swell of part-time positions filling in gaps left by the departure of full-time workers.

The Lowe's employees who spoke with Business Insider universally characterized recent role eliminations as thinly disguised layoffs foisted upon store management.

One other role that got the ax in 2019 was that of loss prevention, which was rebranded as asset protection.



From the Marketing Group
Biometrics is Inevitable
How Do Consumers Feel About Biometrics?

More retailers are investing in biometrics, including behavioral tracking and facial and voice recognition to not only improve store security—and potentially catch shoplifters—but to also target consumers with promotional content.

Luckily for them, more consumers are beginning to use biometrics in large part because many personal electronic devices ship with built-in biometric authentication.

An analysis by research firm TrendForce expected that 60% of the world’s 1.53 billion smartphones to ship worldwide would come with fingerprint sensors in 2018, up from 19% in 2014.

Another forecast from Counterpoint Technology Market Research predicted that 64% of smartphones worldwide would ship with facial recognition technology by 2020, up from just 23% in 2018.

“By building biometric authentication into some of their most popular products like smartphones and laptops, big tech companies are helping consumers become more comfortable with the technology," said Victoria Petrock, eMarketer principal analyst and author of our latest report, "Biometric Marketing 2019: Revolutionary Personalization Tool or Targeting Gone Awry?"

"Though there are major concerns about privacy and data security, it’s only going to be a matter of time before people use their fingerprints, faces, eyes and other body scans to verify who they are and pay for more things.” emarketer.com

California to Ban Facial Recognition on Police Body Cameras
AB 1215 by Assemblymember Phil Ting (D-San Francisco) and signed into law by California Governor Gavin Newsom prohibits law enforcement from installing, activating, or using a facial recognition system in connection with a law enforcement agency’s body-worn camera.

New Hampshire and Oregon also ban facial tracking software in body cameras, while San Francisco, Oakland, California, and Somerville, Mass., block use of facial recognition technology by police and other city agencies. securitymagazine.com

Conference Security - A Global Concern
Exhibition, Convention & Meeting Industry - Statistics & Facts

Conference Centers: In 2017, there were 250 convention centers in the United States. The largest convention center in the U.S. was McCormick Place in Chicago, Illinois at 2.6 million square feet. Globally, the largest exhibition center can be found outside of the United States in Hannover, Germany - the Hannover Messegelände has a gross hall capacity of 463,165 square meters, 4,985,467 square feet.

The U.S. leads the world in conferences at 941 in 2017. With Germany in second place at 682, and the UK third with 592.

Conference security remains a priority for planners and attendees, and new technologies are being introduced to meet their needs. Here’s a look at three tools worth checking out.

Weapons screening technology. The Metro Toronto Convention Centre is set to test radar-imaging technology, which is coupled with artificial intelligence software, that finds security threats before they reach a meeting facility’s entrance.

Risk-management app. An app called Event-Aware which would give APhA staff access to its emergency procedures 24/7 on their smartphones. The app, which also works offline, takes users to customized information from buttons on the home screen, such as

RFID wristbands. Attendees can earn continuing-education credits, others are starting to use the bracelets to boost safety and security. associationsnow.com

7 in 10 Store Associates Using Mobile Device - Up 60% Over LY
Omnichannel Leadership Report: Study also reveals significant omnichannel momentum. Data reveals 51% of store associates now have access to organization-wide inventory levels from a mobile device, up from 39% in 2018. And 58% of store associates can see omnichannel purchase history, up from 32% in 2018.

Almost half (47%) of associates can perform an endless aisle purchase for customers in-store, up from 33% in 2018. Three-quarters (74%) of brands allow the use of digital payments in-store, up from 57% in 2018.

The study also ranked the top five “omni leaders,” the retailers with the most advanced omnichannel capabilities for 2019-2020. They are:

1. Nike
2. Athleta
3. Moncler
4. Louis Vuitton
5. Banana Republic


“The key to omnichannel is having a single system for real-time omni data - inventory, customers and orders. And more importantly, putting this in the hands of store associates.” chainstoreage.com

The running list of 2019 bankruptcy victims

2019 Week 41: U.S. Retailers close 8,633 stores and open 3,589 YTD
This compares to 5,844 closures and 3,258 openings for the full year 2018. coresight.com

Flu Season: Ready Your Workplace
Carpooling, crowded workspaces and using public transportation are conducive to the spread of the influenza virus, new research says. People with influenza can spread it to others up to about 6 feet away, and they're most contagious in the first three to four days after becoming ill.

Workers with school-age children or who have children in day care are more than twice as likely to become infected with the flu, Ball State University (BSU) researchers say in their report, The Effects of Employment on Influenza Rates.

Click here for a complete list of resources from SHRM.org to help you prepare for flu season.

Victoria's Secret - 50 HQ Op's Employees Cut - Less than 15% of Workforce

Self-Checkout Market Projected to Double by 2024 - $2B to $4B

ICSC Predicts Holiday Sales to Hit 4.9% Increase

Allbirds to open 20 stores
 


All the News - One Place - One Source - One Time

Thanks to our sponsors/partners - Take the time to thank them as well please. If it wasn't for them The Daily wouldn't be here every day for you.
  



 

 

 


 


 


 

PROTOS SECURITY

Giving LP Professionals the Data To Succeed

In a large company, routing the right information to the right person can be a challenge. Protos Security account managers work with you during the onboarding process to ensure managers, directors, and everyone else gets exactly the data needed for maximum efficiency.

The Protos Client Portal provides schedule information, real-time status, reports on-demand any time and through any device.

Custom Data Pathways Includes:
  ● Store/site managers tardy alerts
  ● Geographically separated data for r
egional/division directors
  ● Complete budget data for the VP of Loss Prevention
  ●
Serious incident reports by several levels immediately and archived for the lawyers

Need a custom solution? We can handle that too!

Contact Protos Security at 866.403.9630 or sales@protossecurity.com


 

 




 


NICCS
National Initiative for Cybersecurity Careers and Studies
National Cybersecurity Awareness Month (NCSAM)

Held every October, National Cybersecurity Awareness Month (NCSAM) is a collaborative effort between government and industry to raise awareness about the importance of cybersecurity and to ensure that all Americans have the resources they need to be safer and more secure online.

This year’s overarching message – Own IT. Secure IT. Protect IT. – will focus on key areas including citizen privacy, consumer devices, and ecommerce security.

The NCSAM 2019 Toolkit is a comprehensive guide to make it easy for you and your organization, regardless of size or industry, to engage and promote NCSAM. Use the guide and the resources below to help you engage your stakeholders and promote positive, lasting cybersecurity habits. niccs.us-cert.gov


What is Your Organization Doing to Get Involved?

FBI Releases Article on Defending Against Phishing and Spearphishing Attacks
In recognition of National Cybersecurity Awareness Month (NCSAM), the Federal Bureau of Investigation (FBI) has released an article to raise awareness of phishing and spearphishing. The article provides guidance on recognizing and avoiding these types of attacks.

The Cybersecurity and Infrastructure Security Agency (CISA) encourages users to review the FBI article and CISA's Tip on Avoiding Social Engineering and Phishing Attacks. For more information on NCSAM, see the NCSAM 2019 webpage and the NCSAM 2019 Toolkit. Users can report suspected attacks to their local FBI office or to the FBI's Internet Crime Complaint Center at www.ic3.gov. us-cert.gov

Great Time to Donate to Local University Effort
And a Great Long Term Talent Development Resource
University of Minnesota and Target to Collaborate on Cybersecurity Education
The University of Minnesota College of Science and Engineering announced a three-year collaboration with Target that includes a $250,000 donation from Target to fund programs that will educate the next generation of cybersecurity experts.

The donation, provided by Target’s Cybersecurity department, is Target’s first major gift to the University’s College of Science and Engineering. The gift helps build course curriculum and offers hands-on information security experiences, student scholarships, fellowships and grants, as well as opportunities for students to network with cyber security experts. securitymagazine.com


Fighting Cybercrime in a Connected Future
Europol-INTERPOL Cybercrime Conference examined latest cyber threats, trends and strategies

More than 400 experts from law enforcement, the private sector, and academia have gathered this week at Europol’s headquarters in The Hague for what is one of the world’s biggest platforms of exchange on cybercrime.

Under the theme of ‘Law enforcement in a connected future’, the 7th Europol-INTERPOL Cybercrime Conference looked at ways how to effectively combine the expertise, resources and insights of law enforcement, the private sector and academia to make the internet a more secure environment, especially in a society, which is becoming increasingly dependent on digital capabilities.

Over the course of three days (9-11 October), 50 experts elaborated on the most pressing cyber threats of today and tomorrow. Key themes included the benefits and challenges of Artificial Intelligence for police; the potential impacts of 5G technology; cross-border access to electronic evidence; obstacles to international cooperation on cybercrime investigations; the importance of cyber capacity building; cryptocurrency trends and challenges; the use of open-source intelligence and privacy considerations.

This year’s conference saw the participation of over 100 organisations and more than 70 different law enforcement agencies engaging in fruitful and solution-oriented discussions on how to tackle the challenges at hand head-on in a collective manner. europa.eu

Dark Web Development Trend
Recent Shutdowns Scattered the Hackers
Hackers hiding out in smaller online marketplaces

Police struggle to investigate splintered dark-web forums as hackers get better at covering their tracks.

Recent law-enforcement shutdowns of major dark-web marketplaces are pushing criminals onto smaller forums for illegal services, making it difficult for authorities to investigate and stop them.

Law enforcement might struggle to connect their sales on different venues, according to Europol officials. Authorities also face challenges in closely following activity on such forums, where criminals often communicate in other languages, as they turn away from large marketplaces where transactions often occurred in English.

While business might be less lucrative on smaller forums, there could be a lower risk of getting caught, said Mikko Hypponen, chief research officer at Finland-based cybersecurity company F-Secure Oyj. “It’s a clever move,” he said.

Small marketplaces have experienced an uptick in activity, including some that offer products from only one seller, according to investigators at the European Union law-enforcement agency, Europol. Many criminals use various smaller marketplaces and investigators might struggle to connect their sales on different venues. Authorities also face challenges in closely following activity on such forums, where criminals often communicate in other languages as they turn away from large marketplaces where transactions often occurred in English.

Criminals increasingly use multiple accounts with different names to sell illegal items or services on various marketplaces, Europol said in its 2019 Internet Organized Crime Threat Assessment, published Wednesday. For investigators, this means more work to identify perpetrators behind criminal activity and to connect crimes on different sites, the report said.

Mr. Amann said cybercriminals “think like entrepreneurs. Whatever they can do to minimize the risk of getting caught, they’ll do.”

Some law-enforcement authorities in Europe use machine learning, including Europol, which uses it on a small scale, Mr. Amann said. Authorities need staff with specialized skills to use such techniques.

“It’s probably not expertise you’d naturally find in law enforcement,” he said. Police forces need to hire people from different fields such as mathematicians and data scientists, he added. wsj.com

How to Think Like a Hacker
It's an Arms Race With No End In Sight Ever
In One Regard Just Like in LP/AP - Think Like the Thief

Computer security is a very unique field. Unlike other fields in which the challenge is to overcome the scale of a problem or the complexity of an algorithm, in computer security the challenge is the wit of another human being who is trying to carry out an attack in order to compromise and disrupt a computing infrastructure.

Because of its adversarial nature, computer security is in continuous evolution. As it happens in many game-theoretical models, every move from either an attacker or a defender changes the state of the game and might invalidate current defenses or foil future attacks. In this arms race, everything evolves, all the time, and anticipating the possible threats becomes of paramount importance.

Therefore, security practitioners need to always think as an adversary, or, essentially, "think like a hacker."

This mindset is necessary during the response to an actual attack, in order to understand the tools, techniques, and goals of the attacker, based on the information collected in the field. But it's also important for security pros to continuously work on the skills they need to anticipate possible new attacks in the future.

But can someone actually learn how to think like a hacker? The answer is absolutely, "yes." darkreading.com

Editor's Note: From a mindset, technology application, risk & exposure standpoint here is where cybersecurity and LP/AP converge entirely, regardless of how some care to define it or deny it. As LP executives have been doing this for over fifty years. Long before the hacker ever showed up. Just a thought that I'm sure someone will take issue with as there are no lanes in an omnichannel retail world.
-Gus Downing


Hackers Hide Behind Trusted Domains, HTTPS
Attackers attempting to dodge more advanced security defenses increasingly are adopting more sophisticated techniques to fool victims with their malicious e-mail messages and websites

A new midyear report from security firm Webroot found that one in four malicious URLs used a legitimate domain in an attempt to improve the success rate of an attack. In the vast majority of cases — 94% — the attacker used an URL shortener to mask a malicious domain in order for it to appear legitimate. In the first half of the year, the company found 1.5 million phishing URLs, accounting for about one in 50 URLs encountered by its customers.

"Attackers' tactics are reducing (consumers') ability to tell the difference between what is a scam and what is not," he says. "Attackers know that many consumers do a mental check on any domain, and they are trying to fool them." darkreading.com


Blackhat Webcast: Leveraging Red for Defense
Tuesday, October 15, 2019, 11:00AM - 12:PM PDT // 60 Minutes. Including Q&A
There's no question that defense has gotten better when it comes to identifying threats early on in an attack. Companies still struggle beyond traditional attack avenues and have a difficult path into understanding how to progress when it comes to identifying unusual behaviors.

This talk will dive into red team tactics and the best methods for leveraging red to identify the best path to building your monitoring and detection capabilities. Going purple helps companies get better while having some fun with understanding attack techniques.

Let's dive into understanding how attacks work and building specific detections on them. This presentation will be a blend of technical and non-technical and go through very specific use cases around monitoring and detection as well as ways to enhance your monitoring and detection capabilities. blackhat.com

REGISTER NOW

 

 


 



RFID in Retail: Embrace It or Fall Behind


By Tom Bolanos, Account Executive US Sales, Nedap Retail

It has been a favorite topic in the retail industry for what seems like 15 years. A constant theme that sounds more like a Game of Thrones trailer than a true industry development; “RFID is coming.” We’ve heard all the legendary promises of what it can do, what it will do, and the fundamental changes it will truly bring to the retail industry. Well, where is it? Is it finally here?

RFID has finally hit the retail market and is starting to make its first widespread impact for both online and offline retailers. Overall RFID technology costs have dropped, making the adoption for RFID much easier to swallow and bringing about true ROI for those who have integrated it into their systems and processes. Across the spectrum of retail, one can see a number of successful uses of this technology, such as making inventory counts faster and more accurate, using RFID for loss prevention and having true visibility into retail shrink, and making the retail environment interactive and more personal for the consumer.

Read More Here


 


 


 


 


 


 

Top 5 LPNN Videos of 2018
#1 Most Watched

Critical Incident Management - Technology - Response

Pat McEvoy, Sr. Dir of AP Administration,
Hudson's Bay Company
Bryan Granata, Managing Dir of AP, Saks Fifth Avenue

With lone wolf terrorist attacks happening more frequently in the greater NYC area and active shooter incidents increasing nationwide, the need for critical incident management programs, technology and hardware has never been more important.

Pat McEvoy, Sr. Director of Asset Protection Administration, Hudson's Bay Company and Bryan Granata, Managing Director of Asset Protection, Saks Fifth Avenue, tell us about the preventative measures their stores are taking from training drills and K9 dogs to gunshot detection systems.

Episode Sponsored By
 

#2

Technology: Redefining Loss Prevention

#3

LP Industry Evolution

#4

Tyco Retail Solutions

#5

Building a Culture of Adaptability and Resilience

See our 'Live in Dallas' Top 5 and 'Live in NYC' Top 5 videos here.

 


 


 



How fraud prevention is costing e-commerce businesses millions
False declines lead to more loss than the fraud itself

According to a new report by Aite Group, merchant losses to e-commerce fraud are projected to grow to $6.4 billion by 2021. Fraud is a persistent and increasingly sophisticated threat to retailer profits, and that is concerning enough in itself – but merchants need to be wary that fraud-busting can also backfire and cost them even more.

How fraud prevention can cost companies more than fraud itself
If merchants are overzealous and flag legitimate transactions as fraudulent, then they are creating a whole new issue: that of false declines. The new Aite report shows that losses due to false declines will grow to $443 billion by 2021 – far outstripping the losses caused by the original issue of fraud.

The true cost of a false decline
The negative effects of false declines are both short- and long-term. In the short term, money is lost through refusing a legitimate customer the ability to complete a transaction. In the long term, and of far more concern, customers are left angry and refuse to return to that merchant in the future.

Savvy ways to deal with false declines
Firstly, monitor second attempts. If a legitimate customer is falsely declined, they will often make a second attempt to purchase the product. Secondly, use a control group. Merchants can create a control group with some suspicious-looking transactions and analyse which orders result in chargebacks. Thirdly, contact customers about suspicious orders. Have a system in place for authenticating orders, whether it is a one-time passcode texted to their phone or a human-to-human phone call. finextra.com

NY Lawsuit Claims Online Retailers Selling e-Cigs To Underage Buyers
More than 20 online eCigarette retailers are being sued by New York City for allegedly selling to children. Bloomberg is reporting that the suit follows a crackdown on vaping following an outbreak of lung illnesses tied to the practice.

New York City requested that a Brooklyn federal judge on Wednesday (Oct. 9) stop 22 online sellers from being allowed to either market or offer eCigarettes to anyone younger than 21. Part of the request also involves a mandate that these companies put in age-verification systems, alleging that even when ages lower than the legal limit were entered, people could still purchase the vaping products. pymnts.com


3 ways to reduce the risk of selling online

U.S., China Trade War Is Impacting Ecommerce



 


 


 


 



Salt Lake City, UT: Property to be returned to Riverdale retailer after pawn shop scheme
The Utah Attorney General’s Office received permission from the courts this week to return some $5,000 in property to one of the retailers following the recent pawn shop scheme. The return of the merchandise will occur Friday, at noon at the Riverdale Home Depot, at 999 W. Riverdale Road, said a news release from the Utah Attorney General’s Office. In June of 2018, special agents from the Utah Attorney General’s Office served search warrants on several pawn shops along the Wasatch Front that were suspected of buying large amounts of stolen property, the news release said. Investigators seized an estimated $1.2 million in brand new merchandise, still in the original packaging. gephardtdaily.com

Estero, FL: Thief at Perfumania at Miromar Outlets flees with $3,500 worth of fragrances
A theft at an Estero store left the business without a lot of scents. A man jumped the counter at the Perfumania store at Miromar Outlets and, after grabbing a multitude of boxes of men's cologne, bolted from the outlet. Southwest Florida Crime Stoppers is making a plea for information in the Sept. 17 crime. Surveillance photos show the believed thief, with an Under Armor bag thrown over his shoulder, making his getaway. news-press.com

Oak Creek, WI: Meijer Theft Suspects Caught With $1,000 In Random Stuff

North Attleborough, MA: JC Penney Shoplifter arrested with $430 of stolen merchandise

Laredo, TX: Two Young women accused of stealing $600 worth of clothes

Laredo, TX: Woman arrested with hundreds of dollars in laundry detergent, fleeing out the Garden Center
 


 


 


 



Shootings & Deaths

Riverside County, CA: Employee shot and killed in Smoke Shop Robbery, suspect in custody
Authorities are searching for whoever shot and killed a smoke shop employee in San Jacinto Wednesday night. Deputies responded to a robbery call in the 2300 block of South San Jacinto Avenue about 7:40 p.m., Riverside County Sheriff spokesperson Vasquez said. An injured man was found with gunshot wounds at the scene and pronounced dead after efforts to keep him alive were unsuccessful, a Sheriff's Department news release stated. The identity of the victim has not been released but investigators said he was an employee of the shop. ktla.com

Wayne County, GA: One dead following standoff at Jesup convenience store
Authorities say a man who entered a Jesup gas station with a pistol Thursday evening is dead. Wayne County Sheriff’ deputies responded to a report of an armed robbery in progress at Peaches Service Station just before 5 p.m. The store employees and customers were able to exit and lock the suspect inside the store. WCSO deputies and Jesup Police attempted to make verbal contact with the man but did not receive a response. Officials were able to gain a live video feed inside the store, but no movement was detected. The Wayne County Special Response Team was eventually deployed to enter the store. The man was found dead in the restroom. wsav.com

El Paso Walmart Shooting Suspect Pleads Not Guilty
The 21-year-old white man accused of driving more than 11 hours through Texas to kill Hispanics at an El Paso Walmart in August pleaded not guilty to capital murder charges on Thursday, contradicting a confession he made following the shooting, according to police documents. In his first public court appearance, Patrick Crusius remained calm, speaking only twice in response to the judge's questions. The hearing lasted for three minutes. Crusius was indicted last month and charged with capital murder in the Aug. 3 attack that left 22 people dead and injured 26 others. If convicted he could face the death penalty. wfuv.org


Robberies, Incidents & Thefts

Niagara Falls, NY: Bag bandit' suspect in Niagara Falls' robberies paroled from prison days ago
A week before police bagged him, the man investigators suspect of covering parts of his body in paper or plastic bags during a trio of robberies in Niagara Falls got released from prison. Andrew J. Patterson, who was arrested Wednesday night, was paroled Oct. 2, according to the state Department of Corrections. Patterson was sentenced in May 2017 to three years in prison after being convicted of a gas station robbery in Buffalo, according police and court records. On Monday, Patterson is believed to have committed 3 armed robberies, a Sunoco, 7-Eleven and a Donut shop, no injuries were reported. buffalonews.com

Idaho Falls, ID: TJ Maxx employees arrested for reportedly stealing merchandise
Three employees at a TJ Maxx in Ammon have been arrested after they reportedly stole thousands of dollars of merchandise. According to the Bonneville County Sheriff’s Office, the store chain’s District Loss Prevention manager had been investigating them and all three had admitted to stealing items. Lissette Galvan, 18, admitted to stealing or helping to steal $6,000 in merchandise over an eight-month period. Sonia Castro, 20, stole $5,000 in goods and Angel Cisneros-Ambers, 19, stole $1,200. postregister.com

     

Rosenberg, TX: Smash and grab jewelry heist results in two arrests
Rosenberg Police recovered more than $300,000 worth of jewelry stolen from Kay’s Jewelry in Brazos Town Center on Tuesday. Two people have been arrested in connection with the heist. fbherald.com

Knoxville, TN: Burglary spree suspect charged with 15 break-ins within past month

Kent County, MI: Man indicted two years after theft of 89 guns at Family Farm and Home

Jefferson City, MO: Sonic employee charged with $750 Felony theft for lost bank deposit

 


Sentencings

Woodruff, SC: Women sentenced to 12 years after attacking Dollar General clerk, pouring lighter fluid on her
Woodruff woman pleaded guilty to two counts of kidnapping, first-degree assault and battery, and shoplifting, according to Murray Glenn, 7th Circuit Solicitor's Office. Tammy Darlene Huitt, 53, was sentenced to 12 years in prison for pouring lighter fluid on a store clerk after violently attacking her, Glenn said. Huitt went inside of a Dollar General on 4580 Highway 146 North, in Woodruff, at about 9 p.m. on October 29, 2018, and attacked the clerk while she stood behind the checkout counter, according to Glenn. Behind the counter, Huitt grabbed the clerk by her pony tail and repeatedly punched her. Huitt then started kicking the clerk after she fell on the ground. On the floor, Huitt held the clerk’s head against the floor while she punched her. During the assault, Huitt used a belt to strike the clerk as well, said Glenn. After beating the victim up, Huitt took a container of lighter fluid from a nearby shelf, and squirted the clerk’s face and upper body with it. During the attack, a friend of Huitt held back another store employee from breaking up the attack. The victim’s face and body was severely bruised. The chemicals from the lighter fluid also caused burns to the victim, said Glenn. wyff4.com


Credit Card


Chagrin Falls, OH: Best Buy Credit Card charged $1,795 after $3,915 of fraud was reported a week earlier

Someone used a man’s Best Buy credit card to charge $3,915 in merchandise at the Elyria store sometime before he noticed it on his billing statement. That card was cancelled and a week later $1,795 in merchandise was charged to the newly opened replacement account by someone at the Greensburg, Penna. store. He reported the matter to police Sept. 27.The store is investigating. cleveland.com


 

Beauty – Birmingham, AL – Armed Robbery
C-Store – Riverside County, CA – Robbery
C-Store – Warren, MI – Burglary
C-Store – New Orleans, LA – Robbery
C-Store – Eugene, OR – Burglary
C-Store – Wayne County, GA – Armed Robbery/ Suspect commits suicide
Dollar General – Orange, TX – Armed Robbery
● Jewelry – Atlanta, GA – Armed Robbery
● Jewelry – Allentown, PA – Armed Robbery
● Jewelry – West Valley, UT – Robbery
● Jewelry – Riverview, FL – Robbery
Pharmacy - Townsend, DE- Robbery
Restaurant – Madison, AL – Armed Robbery (Marco’s)
Restaurant – Houston, TX – Armed Robbery (Waffle House)
Restaurant – Bakersfield, CA – Armed Robbery
Restaurant – Manchester, CT – Armed Robbery
Smoke Shop – Riverside County, CA – Armed Robbery/ employee killed
Tobacco – Rome, NY – Burglary
Verizon – Madison, AL – Armed Robbery
7-Eleven – Abilene, TX- Armed Robbery
7- Eleven – Redlands, CA – Armed Robbery

Daily Totals:
• 18 robberies
• 3 burglaries
• 2 shooting
• 2 killed

 

Weekly Totals:
• 77 robberies
• 30 burglaries
• 4 shootings
• 4 killed



Click to enlarge map


 


 


 




 

Damon Burger
named District Loss Prevention Manager for TJX Companies
 

Submit Your New Hires/Promotions
or New Position

See all the Industry Movement

 


 


 


 


 

 

 


Feature Your Job Here For 30 Days -
70% Aren't On the Boards

Post your job listing



Featured Job Spotlights


NEW
 

Loss Prevention Operations Specialist
Tucscon, AZ

The Loss Prevention Specialist will oversee the Burglar/Fire Alarm and overall Physical Security function for stores including CCTV for all new stores, renovations, acquisitions, closing, existing stores and warehouses. In addition, this position supports the security/property control component for the Corporate Headquarters main campus...
 

NEW

Region Asset Protection Manager
Jacksonville, FL

Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups’ response to critical incidents, investigative needs, safety concerns and regulatory agency visits...


NEW


Region Asset Protection Manager
Charleston, SC

Responsible for managing asset protection programs designed to minimize shrink, associate and customer liability accidents, bad check and cash loss, and safety incidents for stores within assigned region. This position will develop the framework for the groups’ response to critical incidents, investigative needs, safety concerns and regulatory agency visits...

Brand Protection Specialist
New York, NY

The role of the Brand Protection Specialist is to deter shrinkage, and to assist in educating the store teams regarding the prevention / deterrence of both internal and external theft and fraud, while serving as an Ambassador to the brand and the department...



Organized Retail Crime Manager
Houston, TX

Oversee organized retail crime (ORC) interactions within a defined region, execute against ORC initiatives and respond to cases involving executive protection, critical incidents, threat analysis, and threat assessments. Identify, exploit and lead investigations related to ORC and other assigned investigations...




Manager of Loss Prevention & Security
Wawa, PA

The Manager of Loss Prevention and Security serves as the subject matter expert in the area of Loss Prevention and Physical Security for the Company with focus on developing and driving solutions that will create an optimum associate and customer experience in a safe and secure environment...


Featured Jobs


JOB TITLE COMPANY CITY/STATE DATE ADDED

Vice President
VP Risk Management Delaware North Buffalo, NY Oct. 1
VP Risk Management Simon Property Group Indianapolis, IN Feb. 25

Senior Director
Sr. Dir. Cyber Security Engineering & Operations Staples Framingham, MA June 4
Sr. Dir. Loss Prevention & Business Continuity United Natural Foods Eden Prairie Oct. 3

Director

Director of Loss Prevention, Safety & Security

Al J Schneider Company

Louisville, KY

Sept. 12

Dir. Internal Audit Cracker Barrel Lebanon, TN Aug. 27
Dir. Corporate Asset Protection Dollar General Nashville, TN Sept. 17
Dir. Asset Protection Dollar General Goodlettsville, TN March 18
Associate Dir. Security & LP GOAT Los Angeles, CA June 18
Dir. Global Security and Loss Prevention Grainger Lake Forest, IL Oct. 1
Dir. AP & Investigations Herbalife Nutrition Winston-Salem, NC Aug. 20
Dir. of Information Security Landry's Inc. Houston, TX Sept. 30
Dir. Loss Prevention Lovesac Stamford, CT Aug. 12
Dir. Internal Audit Michaels Irving, TX July 12
Dir. of Security Operations Neiman Marcus Group Irving, TX April 2
Dir. Loss Prevention Petco San Diego, CA Aug. 22
Dir. AP - Technology, Integration & Planning Sam's Club Bentonville, AR Oct. 8
Dir. Security/Risk Southern Glazers Wine & Spirits Las Vegas, NV Sept. 25
Dir. Risk Safety Super Valu Providence, RI Sept. 24
Dir. Loss Prevention Uniqlo New York, NY Aug. 12
Dir. Enterprise Security US Cellular Chicago, IL June 13
Dir. Global Security and Safety Visa New York, NY Feb. 25

Corporate/Senior Manager
Sr. LP Program Manager, Amazon Books & Amazon Go Amazon Seattle, WA Aug. 22
Corporate Security Mgr. VF Corporation Denver, CO June 18
 



 


 


 

 

 


 


 


 


 


At the end of the day, interviews are based on three basic questions or concerns every executive has about every candidate. 1) How are you going to fit in our culture? 2) Are you really a subject matter expert? and finally 3) What's your plan and how are you going to approach our business and make the biggest impact? And while certainly there's a number of subtopics and other questions about leadership and conflict management, at the end of the day the senior management team is focused on these top three. And while many candidates think they don't have the information necessary to answer those questions in a first interview -- they're wrong because it's all about the preparation and the homework you do before that first interview. And if you do it well you will be able to answer all three.

Just a Thought,
Gus

Gus Downing

 

 

 

Post Your Tip or Advice!
(content subject to approval)


 


See More Events

Recruiting?
Get your job e-mailed to everyone... everyday
Post on our Featured Jobs Board!


 

Not getting the Daily?
Is it ending up in your spam folder?
Please make sure to add d-ddaily@downing-downing.com to your contact list, address book, trusted sender list, and/or company whitelist to ensure you receive our newsletter. 
Want to know how? Read Here

SUBSCRIBE
FEEDBACK
www.downing-downing.com
Advertise With The D&D Daily

36615 Vine Street, Suite 103
Willoughby, OH 44094
440.942.0671
copyright 2009-2019
all rights reserved globally