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9/26/24

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Q&A with Dara Riordan, President of FaceFirst

IHL Group President Greg Buzek told APEX attendees that facial recognition is key to reducing consumer theft. Can you provide more context?

During his APEX session this week, Greg Buzek cited IHL research that retailers using facial recognition technology saw 74% lower consumer theft growth in 2023. Greg founded and leads the IHL Group retail research firm. The National Retail Federation featured him on its “people shaping retail’s future” list, and RIS News ranked him as one of the “25 most influential people in retail.”

The IHL research reinforces the recent Avery Dennison report that 300 retail leaders cited facial recognition as the most effective deployed technology or product, ahead of license plate recognition, RFID tags, and other solutions.

Of course, it’s never one tool alone. The complementary approach of integrating face matching with traditional CCTV, cart containment, RFID, access management solutions, parking lot towers, and more is the emerging technology landscape. It’s being used to enhance solutions retailers have already invested in. The need for proactive solutions to combat the escalating violent theft crisis is critical, not just to prevent loss but for life safety.

California legislators recently passed several laws to address the shocking crime problem in that state. Are there other anti-crime measures being considered there?

California voters overwhelmingly support the anti-crime Proposition 36, according to a new poll. The Public Policy Institute of California reports that 71 percent of California voters back this ballot initiative to increase penalties for theft and drug crimes. They say 75 percent of those polled believe the outcome of this tough-on-crime measure is very important or somewhat important.

Employers must comply with several new and existing workplace violence laws in 2024. How do you think facial recognition technology can help them protect employees?

Retailers need proactive tools that make stores safer for employees and customers. California’s new law went into effect in July. It requires employers to have a workplace violence notification system. It also requires employers to investigate and track all threats of violence, including those made on social media. FaceFirst can help retailers comply with both of those requirements.

I’m moderating a session at the California Grocers Association Enterprise Risk Protection Executive Summit on September 30. We’ll be addressing how retailers can comply workplace violence laws, which are now on the books in at least 27 states.

Based in Austin, Texas, FaceFirst is a global leader in fast, accurate, and scalable face matching systems with high levels of security, privacy, and accountability. Learn more at facefirst.com.

The U.S. Crime Surge
The Retail Impact

Associates Afraid to Work Amid Hostile Store Environments
Exploring the Emotional Toll of Retail Crime
There is no doubt that incidents of organized retail crime (ORC) can be emotional for retail associates. Whether it’s confronting a physical act of theft in stores or being duped online by a fraudster, retail crime can take its toll on team members.

For retailers and loss prevention specialists, it’s imperative to have empathy for retail associates and customer service representatives and to provide services where needed. There are also benefits to documenting an associate’s experience and using that data to empower the fight against ORC and build success within the retail organization.

Gauging the Emotional Weight of Retail Crime

At an annual security conference, hosted by the National Retail Federation (NRF), San Diego County District Attorney Summer Stephan said the county looks closely not only at the financial impact of theft and ORC, but the emotional toll on employees that can swell to the greater community.

The county considers not just the financial losses from crime, but also the fear and safety of associates, recognizing that the emotional toll of ORC is significant and shouldn’t be overlooked. In fact, one study finds 40% of grocery associates are afraid to go to work because of an increase in hostile environments at stores.

In the latest Retail Security Survey by NRF and the Loss Prevention Research Council (LPRC), 88% of the retailer executives said shoplifters are becoming more aggressive and violent than a year ago. The respondents that track actual incidents in stores said shoplifting incidents involving violence increased by 35% on average, according to the survey.

Retailers want to protect profits, but a safe workplace is necessary to retain employees. How well retailers care for, train, and listen to retail associates plays a role in maintaining labor.

Investing in Tech, Retail Staff To Fight ORC

Associates play a vital role in mitigating future cases of fraud and retail crime. Their stories become data, and retailers get smarter in how they fight back against fraud.

AI and next-gen technologies help power investigations and give retail associates a voice to fight back against the crimes they’ve seen and the retail abuse they can prevent. ORC groups are getting more sophisticated in how they steal and abuse retailers. Retailers must leverage technology to achieve more success in how they train associates and support them in the ongoing battle against ORC. customerthink.com

Another City Surges Police Funding Amid Retail Crime Surge
Aurora, Colorado, pours $10 million more into police as city struggles with Tren de Aragua, retail crime surge
Aurora, Colorado, is a Denver suburb with big-city problems. The migrant gang Tren de Aragua has moved in and is taking over apartment units and enaging in shootouts. Business owners are complaining that retail theft has surged, forcing them to shell out for private security.

Now the city of 390,000 is having to pay up — increasing the budget for the Aurora Police Department by $10 million next year to hire more cops as it deals with crime spilling over from the sanctuary city next door in Denver.

Aurora has allocated 30% of next year’s budget to law enforcement, over $165 million in total, according to city officials.

“Right now, we are not at our full complement of officers,” Chief Todd Chamberlain of the Aurora Police Department told CBS New York. “Our patrol is impacted by understaffing issues.”

Tren de Aragua was spawned in Venezuelan prisons and has sunk its claws into cities across the US, bringing murder, guns, drugs, and human trafficking. It has been subject to at least 100 criminal investigations in recent months.

But it’s not just Tren de Argua. One business owner said he’s had to hire private guards to fight shoplifting because the police seldom come when called.

Doug McMurrain, owner of the La Plaza retail outlet, said he deals with crime on a daily basis. nypost.com

3,000 Investigations - 3,100 Arrests - $46M in Stolen Goods
California’s Organized Retail Crime Task Force Touts Surge of Arrests in August
California’s Organized Retail Crime Task Force (ORCTF) is on track to surpass its total enforcement metrics from 2023 following heightened property crime arrests and stolen merchandise recoveries in August.

Governor Gavin Newsom last week announced that the ORCTF, led by the California Highway Patrol (CHP), facilitated 171 arrests and reclaimed 26,415 items worth about $547,000 from thieves. Last month saw the task force’s total number of annual investigations grow to 573, surpassing the number seen throughout the whole of 2023.

Since the beginning of the year, ORCTF has been responsible for a total of 1,055 arrests and the recovery of $7.8 million worth of stolen property. Launched in 2019, the statewide law enforcement initiative has been involved in almost 3,000 investigations that have resulted in the collaring of over 3,100 suspects and the unearthing of over 878,000 stolen goods worth about $46 million.

Since that time, Newsom has funneled $1.1 billion into funding the development of localized retail crime task forces, which have hired more officers and invested in technology, training and prosecution. The governor’s Real Public Safety Plan has also seen CHP deployed en masse to retail crime hot spots like Oakland, Bakersfield, San Francisco and Los Angeles, resulting in a 310-percent increase in proactive operations targeting retail crime as well as special operations related to public safety.

And last fall, Newsom announced a historic, $267-million investment into 55 local law enforcement agencies for the purpose of developing such capabilities. During the first six months of the grant cycle, agencies across the Golden State reported over 6,900 arrests for retail theft, motor vehicle theft and cargo theft offenses.

August’s favorable retail crime data coincided with the historic signing of a 10-bill bundle of retail theft legislation that included new penalties for stealing with the intent to resell, regulations for online marketplaces, aggregated charges across jurisdictions and retailers, higher penalties for repeat offenders and an elimination of the statute of limitations for prosecuting organized retail theft. yahoo.com

Thefts Surges 16% in LA
LA activist calls for community involvement to combat retail theft
According to LAPD's End of Year Report for 2023, citywide thefts increased by 16%, which included 137 flash robberies. An Organized Retail Theft Task Force was created in August of last year, but Hutchinson is calling on the community to do more.

"The LAPD, the LA County Sheriffs Department, they can only do so much. So now it's time for the community to step up. Community engagement, community watches, community alerts," Hutchinson said. "That's not telling and suggesting people put themselves in harm's way, no. But people see things in the community."

Some in the area think a community group would help.

"By having community involvement I think it would happen less because when people from the outside know there are eyes and ears on what's going on, they tend to stay away," said Asha Abdella from Windsor Hills.

Others feel like it could be dangerous and it doesn't address the underlying issues. abc7.com

More Cities Get ORC Funding
Springfield, Ore. PD awarded $500K grant to combat retail theft
Recently, members of the Springfield Police Department, with the support of area retailers, applied for grant funding through the Oregon Criminal Justice Commission’s 2023-2025 Organized Retail Theft Grant Program.

SPD was awarded over $500,000 to be used over the next two years to combat organized retail theft in Springfield.

"These funds will be used to continue the efforts of the Crime Reduction Unit, which has already successfully recovered thousands of dollars in retail goods and arrested dozens of perpetrators since its inception roughly a year ago," SPD said in a media release. katu.com

6 myths about California crime as voters now favor this measure on drugs, retail theft

Stores are cracking down on retail theft in Pennsylvania

Port Strike Coming?
Retailers sound alarm on imminent port strike
Retail groups are urging the Biden administration to intervene and for both parties to return to the negotiation table ahead of a potential strike by dockworkers on the East and Gulf Coast ports.

With negotiations between dockworkers and port operators stalling, the existing labor contract between the International Longshoreman’s Association (ILA) and the United States Maritime Alliance (USMX) is set to expire on Sept. 30.

“Given the economic stakes and both parties’ inability to reach an agreement to date, it’s imperative the Biden-Harris administration engage directly to encourage a swift resolution,” stated the Retail Industry Leaders Association (RILA). “There is still time to get both sides back at the negotiating table and find an agreement.”

The Los Angeles and Long Beach ports are the busiest U.S. ports, with the highest volume of import/export freight, noted Tracey Ortiz, director of product management at SPS Commerce. However, in 2024, the Eastern port volume as a whole has spiked 20% over 2023. chainstoreage.com

RELATED: East Coast ports extending hours before likely strike

Amazon Fresh Continues to Open Stores
Amazon Fresh breaks the 50-store mark

A flurry of new openings from the supermarket chain indicates it believes it’s finally hit on a scalable approach for its grocery stores.

Amazon Fresh plans to debut a store in Oxford Valley, Pennsylvania, on Thursday and opened new locations in Fontana and Elk Grove, California, on Sept. 12, according to a spokesperson.

The new locations bring Amazon Fresh’s fleet to 52 stores in eight states. Amazon recently accelerated development of the supermarket chain after pausing its efforts to expand the concept early last year.

Amazon’s decision to add more Amazon Fresh locations suggests that the company believes it has hit on a scalable approach for the young supermarket chain after spending months rethinking its approach to running traditional grocery stores.

In addition to the latest openings, Amazon debuted four new stores on Aug. 22 and one in Gaithersburg, Maryland, on Aug. 8. retaildive.com

In-Store Shopping Remains Popular
Survey: In-store shopping sentiment rises, mobile devices play key role
Despite the growing presence of e-commerce, in-store shopping is still popular for a large number of American consumers.

More than half (61%) of respondents report shopping in-store specifically because they enjoy the experience, which includes trying items on, comparing products and more, according to logistics firm Ryder System’s 10th annual e-commerce consumer survey. That's up 21% from last year's survey.

In other findings from Ryder's “The Influence of Omnichannel Excellence on Consumer Behavior" study, 35% said they shop in-store because they don’t want to wait for online orders in the mail (up 4% from last year), and 15% shop in-store to avoid package theft (up 8%). chainstoreage.com

Stitch Fix expects return to growth in 2 years

Kay Jewelers to revamp store fleet amid new brand positioning

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The Boot by CIS Security Solutions

Once upon a time, in a big northern city, there was a store selling outerwear, handbags and clothing. This store had just deployed the CIS Security Solutions Boot on their outerwear fixtures, loaded with Gen6 Slide alarming recoiling tethers. This allowed the customer to easily try on the outerwear yet prevented anyone from removing them from the fixture without assistance. This store was also protected by the CIS Sleeves in their handbag department, loaded with Gen6 SR alarming tethers. Both the Sleeve and the Boot lock onto the fixtures to prevent Organized Retail Crime sweeps.

On this particular morning, the Boots had been mounted to the fixtures in this store for the very first time. Our CIS Hero made sure the alarms were activated and plugged into the Smart Padlocks that were run through the sleeves of the outerwear. As he was finishing for the day, he said, “I’ll be back tomorrow to make sure everything is working correctly.” The next morning, the CIS Hero went back to the store to make sure everything was ok, and he overheard the store manager telling this story:

The same day the Boots were deployed, a group of shoplifters came in to try to steal the coats and jackets that were now being protected by the Boot. Imagine their surprise when they grabbed arms full of coats and started dragging the entire 4-way fixture with them. It did not fit through the door, so the thieves left in a big hurry with nothing to show for their efforts. They didn’t get anything from the handbag department either.

We were told the video is quite entertaining, especially the looks of surprise on their faces. The would-be thieves thought they were going to get away with a clean sweep. They were very wrong. However, this same gang of thieves did go to another store that was not yet protected by the Boot or the Sleeve. That store’s handbag department was emptied of merchandise by this group, potentially to be sold on the black market.

A few months later, another store was the victim of one very brazen man, who decided he was going to steal as many handbags as he could stuff into a duffel bag and a blanket or sheet. The only handbags that were NOT stolen from the store that day, were the handbags protected by the CIS Sleeve loaded with Gen6 SR alarming tethers. The Sleeves were locked to the fixture, protecting the higher priced handbags and preventing a clean sweep.

These are true stories. Unfortunately, this type of theft is occurring frequently in stores across the country. Associates have to stand by and watch helplessly as their merchandise was brazenly stolen right in front of them. Stores using the Sleeve and Boot have seen a dramatic decrease in shrink for these departments.

Each Boot holds 10 Gen6 Slide tethers and is locked onto each fixture leg with only 2 security screws. The Slide Lock end connects the alarming tethers to the smart padlock tags on the outerwear. When the tether is not in use, it recoils into the housing, keeping a neat appearance with no cable lying on the floor. When the tether is in use, it is plugged into a Smart Padlock tag that communicates with the alarm top, creating a 6-way alarming system to prevent theft of the protected item. The garments can remain hanging evenly because of the pinch clip on the cable, allowing slack for merchandising.

The Slide Padlock Tag design allows for quick and easy deactivation of the alarm, and release of the tether in just a second or two. By placing the exclusive All-In-One Decoder on top of the Gen6 Slide Lock where it is plugged into the Slide Padlock Tag, the decoder will deactivate the alarm with one push of a button. This will allow you to release the lock easily after the alarm is deactivated in one smooth move. Once the Gen6 Slide is plugged into another Slide Padlock Tag, it will automatically reactivate.

CIS listens when retailers ask for a solution. We listen to the needs and the wants of our clients. One step release, changeable components, sustainability, affordability, and low labor cost are all key components to our success in providing solutions that work.

What are your needs? Contact us for more information at info@cisssinc.com, or call us at 772-287-7999.

Retail & Hospitality ISAC Announces 2024 Award Winners

CAVA, Target, and Stairwell earn top honors in the Peer Choice awards category.

Vienna, VA (September 25, 2024) – The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) announced its 2024 award winners during the annual membership meeting held on 24 September in Minneapolis, Minnesota. The awards recognize outstanding companies and individuals who have displayed extraordinary dedication to RH-ISAC’s mission to build a collaborative sharing community that enables consumer-facing organizations to defend against cyber threats.

CISO of the Year: Eli Edelkind, CAVA

Eli Edelkind, CISO at CAVA, won the 2024 Peer Choice Award for CISO of the Year. This award honors exceptional leadership and recognizes a recipient who is a thought leader whose experiences add strategic value and whose engagements are an asset to the larger community.

Cybersecurity Practitioner of the Year: Christopher De La Rosa, Target

Christopher De La Rosa, senior analyst – cyber fraud intelligence, earned the 2024 Peer Choice Award for Cybersecurity Practitioner of the Year, which honors a cyber intelligence practitioner who has demonstrated significant time, energy, and involvement to add value to the RH-ISAC by sharing threat intelligence and contributing content to events. The second-place winner for the category is Nezha Ould Slimane of Marriott International, and the third-place winner is Jacob Napierskie of SHEIN USA.

Team of the Year: Target

The Team of the Year award honors a cybersecurity team that has demonstrated significant time, energy, and involvement to add value to the RH-ISAC organization by sharing threat intelligence, and contributing content to webinars, events, and working groups. The 2024 recipient of this award is Target, one of RH-ISAC’s most active Core Members. The second-place winner for the category is SHEIN USA, and the third-place winner is Marriott International.

Associate Member of the Year: Stairwell

The Peer Choice Award for Associate Member of the Year honors a company that has displayed valuable support to RH-ISAC members by offering thought leadership, actionable intelligence, and other resources. The 2024 recipient of this award is Stairwell, a cybersecurity platform that helps organizations detect, hunt, and respond to cyber threats.

Additional Awards: rhisac.org

#1 GenAI Worry?
Data privacy concerns swirl around generative AI adoption

IT and business professionals fear the technology’s adoption will expose critical data, according to a Deloitte report.

Technology professionals say data privacy tops their list of ethical worries surrounding the deployment of generative AI in the enterprise, according to a Deloitte report published Monday. The firm surveyed 1,848 business and technology professionals.

Nearly three-quarters of professionals ranked data privacy among their top three ethical concerns about the technology’s use, according to the report.

Two in 5 respondents flagged data privacy as their No. 1 concern this year, almost double the 1 in 4 that cited data privacy in Deloitte’s 2023 survey.

Tech leaders are poring over the infrastructure and talent needs of their organizations as they help guide generative AI adoption. Ethical concerns should also make it on the checklist.

“GenAI collapses the ‘expertise barrier’: more people can get more out of data, with less technical knowledge needed,” said Sachin Kulkarni, managing director, risk and brand protection, Deloitte LLP, in the report. “While a benefit, the potential for data leakage may also increase as a result.”

Professionals are also worried about the impacts of generative AI on transparency, data provenance, intellectual property ownership and hallucinations. Job displacement, though often cited as a top concern, was only flagged by 16% of respondents. cybersecuritydive.com

U.S. Makes 'Significant Progress in Cybersecurity Posture'
Cyber commission seeks detailed plan to secure high-risk infrastructure

A report said most recommendations from the Cyberspace Solarium Commission are near completion, but also called for greater private-sector collaboration and insurance reforms.

The U.S. has made significant progress improving its cybersecurity posture, implementing about 80% of the recommendations the Cyberspace Solarium Commission detailed in 2020, according to a report released Thursday. But more work is still required to shore up additional efforts related to critical infrastructure and economic security.

Among the key remaining priorities is a push to identify the “minimum security burdens” of critical infrastructure entities that have a “disproportionate impact on U.S. national security,” the report said. The commission called on the next administration to detail intelligence and information-sharing benefits, alongside security burdens, to these “systemically important entities.”

The U.S. needs to develop an economic continuity plan that would operate as an incident response and resilience plan in case of a catastrophic cyber event or other crisis, the commission said. Federal authorities also need to codify a joint collective plan for sharing threat information between government, private industry and international intelligence partners. cybersecuritydive.com

CrowdStrike’s mea culpa: 5 takeaways from the Capitol Hill testimony

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Cannabis Theft Prevention
How to Prevent Cannabis Theft Using Two-Factor Authentication
When it comes to building security, letting the right people in is equally as important as keeping the wrong people out. Access control systems are often employed by cannabis businesses to easily separate those who have are authorized from those who are not and often employ two-factor authentication.

What is Two-Factor Authentication

Two-factor authentication is a method by which an access control user's claimed identity is confirmed. This verification process makes use of two distinct authentication factors to determine that a user is who they claim to be. An authentication factor can be what a person knows, what a person has, or who a person is. For example, a password, access card, and a user's fingerprint, respectively. When compared to a single-factor authentication system, two-factor authentication provides an additional layer of security that makes fooling an access control system even more difficult.

Importance of Two-Factor Authentication

Employing two-factor authentication in access control is important because only individuals with the proper permissions should be allowed access to highly secure areas. Places within a cannabis facility like cannabis grow rooms, secure storage areas, and vaults all require additional security. There is no better way to ensure that those attempting to access such rooms have been given access than via two-factor authentication. Otherwise, intruders with a stolen access card or someone who saw an authorized user enter a PIN code could gain access to secure areas.

Differences in Access Control Devices

The most basic access control systems will have at least one-factor authentication as a standard, with access cards being among the most common. Many access control systems can be upgraded to include additional authentication factors, offer two-factor authentication as an option, or even come with two-factor authentication as the operating standard. Differences in quality, cost, and functionality all impact the effectiveness of each system. sapphirerisk.com

Amazon Employees Push Back on RTO Mandate
‘Strongly dissatisfied’: Amazon employees plead for reversal of 5-day RTO mandate in anonymous survey
Some Amazon workers are refusing to “disagree and commit,” as one of the company’s famed leadership principles requires of those who aren’t on board with a decision.

Instead, hundreds of the online retailing giant’s employees are complaining that CEO Andy Jassy’s five-days-per-week return-to-office mandate, announced last week, will negatively impact their lives—and productivity at work—and how they hope the company will reverse course.

The feedback is from an anonymous survey created by Amazon employees that was viewed by Fortune on Tuesday. Corporate employees have shared it widely via the messaging app Slack, including in one “remote advocacy” Slack channel with more than 30,000 members that a former employee created when Amazon first announced a three-day return-to-office mandate last year.

As a result, employees who are in favor of remote or hybrid work may have been more likely to respond to the survey and therefore skew the findings.

As of the afternoon of September 24, the average satisfaction rating related to the RTO mandate among survey respondents was 1.4 out of scale up to 5 (with 1 meaning “strongly dissatisfied” and 5 representing “strongly satisfied”). The survey’s creators said in an introduction to their questionnaire that they plan to aggregate and share the results by email with Jassy and other company executives “to provide them with clear insight into the impact of this policy on employees, including the challenges identified and proposed solutions.” fortune.com

Streamlining Online Product Listings with AI
eBay’s latest AI seller tool enables instant multiple listings
eBay continues developing AI solutions to streamline product listings and posts for its sellers.

The e-commerce giant has released a new selling tool called the "magical bulk listing tool" that leverages generative AI to let sellers upload batches of product images for which eBay will generate draft listings with suggested categories, titles, and item specifics within seconds.

After reviewing the details for accuracy, sellers can publish their listings to the marketplace. The magical bulk listing tool can process hundreds of photos per batch and create multiple drafts simultaneously. U.S. Seller Hub users can deploy the tool now to list in the sports trading card category, and eBay plans to expand it to more categories and countries in the coming months.

According to eBay, early data showed that among users creating listings for trading cards, the solution significantly reduced the time it took to list items. chainstoreage.com

Holiday shoppers expected to shop online this season in record numbers

Iceland: Thieves Target Elko Stores, Arrested Before Leaving Iceland
(ELKO, the largest electronics store in the country, opened in 1998.) Tens of millions worth of goods stolen from ELKO It is thought that four people who were remanded in custody yesterday after a large-scale break-in at ELKO stores over the weekend are connected to organized crime. They are suspected of having stolen tens of millions ISK worth of items. Yesterday, three men and one woman were remanded in custody on suspicion of breaking into two ELKO stores, in Lindir and Skeifan, on Monday night. Three more were arrested, but two of them have been released and the third will be questioned further. Heimir Ríkarðsson, assistant superintendent of the police in the capital region, says that it looks like this was carefully planned. "It seems to have been pretty well prepared. We see on cameras that they come twice, like in Kópavogur [Lindir], and take a significant amount of goods and money there, and in Skeifan as well," says Heimir. He says he does not know how exactly much was stolen. "I'm not going to go into detail, but it was tens of millions." ELKO released a statement after the break-in saying that a stocktake needed to be done so that the scope could be properly assessed. There may be a shortage of certain types of mobile phones due to the theft. It took less than 24 hours for the police to track down the suspected thieves, all of whom are foreign nationals. icelandreview.com

Toronto, Canada: Suspects stole $2.2 million worth of merchandise from semi trucks in motion
Canadian police have arrested one man in connection with a series of major cargo thefts targeting semi trucks that were in operation in the Toronto area. Marius Ionescu, 36, has been charged with two counts of Theft over $5000, Conspiracy to Commit an Indictable Offense, and Robbery, according to Peel Regional Police. Additionally, warrants have been issued for Florian Porumbita, 29, and Florian Porumbita (same name), 27. Police say that the three suspects were involved in a series of cargo thefts that took place in Mississauga and Oakville in May and June 2024.

From Peel Regional Police:

On Tuesday, May 28, 2024, the suspects of this investigation were in the area of North Service Road in Mississauga, closely following a Purolator Tractor-Trailer in a vehicle of their own. They breached the trailer to get onboard the transport truck while it was in motion, with the intent of committing theft. Once onboard, the suspects stole $1,800,000.00 worth of merchandise, and managed to get off the trailer while it was stopped at a red light. On Monday, June 10, 2024, the suspects were in the area of Creditview Road and Burnhamthorpe Road West in Mississauga, and used a similar set of techniques to distract the driver of another Purolator Tractor-Trailer, while it was in motion, with the same intent to commit theft. During this instance, the suspects stole $300,000.00 worth of electronics. Once again, the suspects got off the trailer when it was stopped at a red light and fled.

On Thursday, July 11, 2024, the suspects were in the area of Hogan Drive and Britannia Road West in Mississauga and attempted to use a cube van, and a passenger van to force a tractor trailer to make an abrupt stop in an attempt to board it. The trailer was loaded with $1.2 million worth of cellular phones. They were not successful in their attempt as the driver continued to operate the tractor trailer, and was aware of the suspect’s presence.

On Friday, June 28 2024, the suspects were in the area of Trafalgar Road and Burnhamthorpe Road in the Town of Oakville when they attempted to board a tractor trailer which was loaded with electronics such as TV’s, laptops and printers. The suspects were confronted by the driver, at which time one of the suspects threated violence by acts and gestures, the driver did not back down and the suspects fled the scene. No firearm was seen on any parties. $120,000 worth of electronics was stolen. cdllife.com

Chicago, IL: Man sentenced to 2 years in federal prison for running Crestwood fencing operation
A southwest suburban man will spend more than two years in federal prison for selling stolen goods out of his Chicagoland stores. Ziad Zayed, a 49-year-old Frankfort resident, pleaded guilty to a federal conspiracy charge in 2023 after prosecutors said he ran a fencing operation using his Crestwood business “Crestwood Electronics Inc.” and other businesses, a spokesperson for the U.S. Attorney’s Office of the Northern District of Illinois said Monday. According to prosecutors, Zayed knowingly purchased stolen electronic devices and other merchandise before he repacked them and sold them to buyers state and overseas. The stolen items included laptops, fitness tracking devices and digital cameras, some of which prosecutors said had been stolen from railcars near the city. On Wednesday U.S. District Judge Sharon Johnson Coleman sentenced Zayed to two years and four months in federal prison, he was also ordered to pay more than $1.3 million in restitution. wgntv.com

Upland, CA: Getaway driver abandons accomplice carrying bag full of stolen clothing, sneakers
Surveillance videos show a retail theft suspect -- carrying a bag stuffed full of stolen clothing and sneakers -- was abandoned by his getaway driver earlier this week in the parking lot of an Upland shopping center, police said. Officers responded about 9:30 p.m. Monday to a report of a theft in progress at the Colonies Crossroads on Campus Avenue, just south of the 210 Freeway, according to the Upland Police Department. "As officers arrived, the suspect exited through an emergency exit with a bag of loot and ran towards a waiting car," police said in a statement. "The getaway car saw the police car and bailed on their partner." Authorities released footage from inside a store that allegedly shows the suspect calmly removing Nike boxes and stacks of denim jeans from shelves and placing them inside a large plastic bag. Outside of the store, surveillance video appears to show the same person carrying the bag and running toward a white sedan. The vehicle's driver-side rear door is open, but the person behind the wheel drives away before the suspect reaches the car. abc7.com

Amsterdam, NY: Traffic stop leads to $1700 of Lowe’s stolen goods, two arrests

Windsor, ON, Canada: Caught on camera: thieves steal sneakers worth thousands from Devonshire Mall

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Shootings & Deaths

Fitzgerald, GA: Shot fired at employee in Ben Hill Co. convenience store
The Ben Hill County Sheriff’s Office is investigating after a shot was fired at a person inside of a convenience store. According to BCSO, on Sept. 24, at 8:24 p.m. deputies dispatched to 368 Bowens Mill Highway, Money Savers in reference to a hold up alarm. While deputies were en route, Ben Hill County E-911 received a call from a citizen who essentially advised them that a shot had been fired at an employee. Dispatchers were also able to obtain the suspect’s name, vehicle description, and direction of travel. Five minutes after the initial hold up alarm call was received, the offender was located on Lonnie Brown Drive and taken into custody. The firearm that was used during the commission of the crime was located inside of the suspect’s vehicle. This an on-going investigation and this incident was not an armed robbery. walb.com

Robberies, Incidents & Thefts

Grand Rapids, MI: 2 teens arrested at Family Fare after nearby robbery
Two teens are under arrest following a robbery at at a business on Fulton Street in Grand Rapids. The suspects were arrested at a nearby Family Fare store. The teens had robbed a business, then ran from the scene when officers arrived, according to police. Officers tracked them down at the Family Fare store down the street. The teens were being held until their parents could arrive to pick them up. fox17online.com

New York, NY: Bag with $40,000 inside stolen during Queens mall armed robbery
A bag with $40,000 inside was stolen from two men inside a Queens mall on Aug. 18, according to the NYPD. It happened at the Tangram Mall around 9:15 p.m. A 21-year-old man and a 23-year-old man were approached by two suspects with a gun, police said. The suspects are accused of stealing a bag, which had $40,000 inside, from the victims, according to authorities. No injuries were reported. pix11.com

St Louis, MO: Two men plead guilty to armed robbery of St. Louis Gamestop store

Chantilly, VA: Reston man sentenced in Federal Court for Armed Robbery of Check-Cashing and C-Store

None to report.

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Corporate Risk Manager
Houston, TX - Posted September 18

Summary of Role and Responsibilities: Proactive approach to preventing losses/injuries, whether they are to our employees, third parties, or customers' valuables. They include cash in transit, auto losses, or injuries; Report all incidents, claims, and losses that may expose the company to financial losses, whether they are covered by insurance or not...

District Asset Protection Manager
North Kingstown, RI - Posted September 16

The District Asset Protection Manager at OSJL plays a key role in safeguarding the organization's stores. Through training and program implementation, this role champions a safe working environment and minimizes loss from shrink, theft, and fraud. This role conducts regular store visits, leads investigations, and collaborates with store leadership on best practices for asset protection...

Corporate Risk Manager
Memphis, TN or New Orleans, LA - Posted June 27

Loss Prevention Specialist
Temple, TX - Posted June 18

The Loss Prevention Specialist identifies various types of losses and thefts, works cross-functionally in a fast-paced environment providing critical guidance to Operations on asset protection and profit improvement initiatives. At The Fikes Companies, our Mission is to build a highly successful company which our employees are proud of, our customers value, and the communities we serve can count on...

Multi-Store Detective (Pittsburgh Operating Market)
Pittsburgh, PA - Posted April 9

Job Summary: Store Detectives are key players in serving their assigned locations in the detection and apprehension of shoplifters. Job Responsibilities: Detect and apprehend shoplifters with the use of standard visual practice and CCTV in multi-store environment; Utilize CCTV to create video records of incidents requested by law enforcement and internal departments...

Multi-Store Detective (Cleveland Operating Market)
Cleveland, OH - Posted April 9

Multi-Store Detective (Akron/Canton Operating Market)
Akron/Canton, OH - Posted April 9

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