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Anthony Vanderhorst named Director of Loss
Prevention & Security for Urbn Leaf
Before
being named Director of Loss Prevention & Security for Urbn Leaf, Anthony spent
nearly a year and a half with Mattress Firm as Senior Manager, Corporate
Security. Prior to that, he spent five years as Director of LP, Safety & Risk
Management for Hill Country Holdings LLC, d.b.a. Ashley Furniture HomeStore.
Earlier in his career, he held positions with Sears, Fiesta Mart, Ross Stores
and Office Depot. Congratulations, Anthony!
Ryan Torres promoted to Manager, Data, Systems
& Investigations for Five Below
Ryan has been with Five Below for more than five years, starting with the
company in 2015 as a Distribution Center Asset Protection Manager, a position he
held for more than a year. Before his promotion to Manager, Data, Systems &
Investigations, he spent nearly four years as Regional Asset Protection Manager.
Earlier in his career, he also held LP roles with Lids and Sears.
Congratulations, Ryan!
Sharon Costanza Jackson named National Account
Manager for Vector Security Networks
Sharon is a veteran of the retail LP/AP solution provider world. Prior to
joining joining
Vector Security Networks, Sharon held National Account and Business
Development positions over the years with DTiQ, Bass Security, Iverify, LP
Innovations, BeautyJungle.com, and Sensormatic. She holds a Bachelor's degree in
Business from the University of Alabama. Congratulations, Sharon! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Johnson Controls adds cost-effective, AI-driven face mask detection
to exacqVision VMS
Johnson Controls is announcing exacqVision 20.09, which offers an integrated,
cost-effective face mask
detection solution that can quickly put information into the hands of
facility decision makers to help maintain safe environments for employees and
visitors.
Based on Artificial Intelligence (AI) analytics versus pixel-based analytics,
exacqVision 20.09 with Face Mask Detection offers improved accuracy and a
scalable, efficient solution for organizations where public health and safety is
a priority
- such as retail stores, educational and healthcare campuses and corporate
offices.
With exacqVision’s automated event notification features, it’s easy to monitor,
link and search No Mask events, providing businesses with enhanced situational
awareness to respond quickly when a person without a required face mask is
detected. This ultimately allows businesses to be more proactive about reducing
risks and ensuring compliance to new norms.
Read More Here
Slurpees for Good Behavior
7-Eleven Celebrates 25th Anniversary of Operation Chill
For a quarter-century, Operation Chill®,
7-Eleven, Inc.'s longest-running community service program, gives local law
enforcement an opportunity to make a positive connection with kids through free Slurpee® drink coupons.
Each year, the world's largest convenience retailer donates thousands of free
Slurpee drink coupons to local law enforcement departments to reward children
for observing safety rules, participating in positive activities, performing
good deeds or acts of kindness.
This year, 7-Eleven will issue approximately 1.5 million Slurpee drink coupons
to more than 1,100 law enforcement agencies
that will, in turn, be distributed to the community's kids. Each coupon can be
redeemed for one Slurpee drink at participating 7-Eleven® stores. Although the
reasons for being rewarded vary - wearing a helmet while riding a bike, picking
up litter or holding the door open - the end result is the same for every
youngster: a free Slurpee drink and encouragement for being a good kid.
prnewswire.com
Protests & Riots
$1 billion-plus riot damage is most expensive in insurance history
The vandalism and looting following the death of George Floyd at the hands of
the Minneapolis police will cost the insurance industry more than any other
violent demonstrations in recent history, Axios has learned.
The protests that took place in 140 U.S. cities this
spring were mostly peaceful, but the arson, vandalism and looting that did occur
will result in at least $1 billion to $2 billion of paid insurance claims
— eclipsing the record set in Los Angeles in 1992 after the acquittal of the
police officers who brutalized Rodney King.
A company called Property Claim Services (PCS), a unit of Verisk Analytics,
has tracked insurance claims related to civil disorder since 1950. It classifies
anything over $25 million in insured losses as a "catastrophe," and reports that
the unrest this year (from May 26 to June 8) will cost the insurance
industry far more than any prior one.
That number could be as much as $2 billion and possibly more, according
to the Insurance Information Institute (or Triple-I), which compiles information
from PCS as well as other firms that report such statistics.
The protests related to George Floyd's death are also different because they are
so widespread. "It's not just happening in one city or state — it's all over the
country," Loretta L. Worters of the Triple-I tells Axios. "And this is still
happening, so the losses could be significantly more."
axios.com
Cook County State's Attorney Under Fire
Families of Chicago violence victims rally in front of Kim Foxx's downtown
office
Walgreens murder suspect was recently
removed from electronic monitoring
Several
families of Chicago violence victims protested Thursday in front of Cook County
State's Attorney Kim Foxx's downtown office. The families made several demands
that included better funding for the witness protection program to help solve
crimes. The group also demanded Foxx do a better job at filing charges in
criminal cases investigated by CPD.
Some parents are now asking for the federal authorities to take over their
cases instead.
Foxx has recently faced criticism for decisions to release convicted
criminals early from their prison sentences.
On Wednesday, the family of Olga Maria Calderon, who was
fatally stabbed while working at a Wicker Park Walgreens, held a press
conference and said her death could have been prevented. The family has hired
attorneys and said they are reviewing their legal options.
Sincere Williams, 18, has been charged with her murder. Police believe his
intention was to rob the store but it escalated to murder. Police also believe
he is responsible for other crimes in the area and an armed robbery at the same
Walgreens days before the attack.
"What we wanna know is, why would the state's attorney allow a person who
robbed a gun store be allowed to walk free to commit other crimes?" said
attorney Frank Sommario. "If it is because he is schizophrenic, as is reported
in the news, then why wasn't he required to be electronically monitored while
getting the necessary medical or psychological treatment?"
abc7chicago.com
Throwing the Book at Protesters
Lancaster, PA: Protesters held on whopping $1 million bail each after alleged
riots; Judge reduces bail after outcry
A Pennsylvania judge threw the book at several protesters – setting their bail
at $1 million each – for allegedly rioting in the wake of the police shooting of
a knife-wielding Lancaster man. Nine people charged with crimes in connection to
the protests in Lancaster have since had their bail modified to $50,000.
According to the police release, the bail hearings began with Lancaster County
Judge Dennis Reinaker noting that there is disagreement among the public
regarding what bail should be, while recognizing the initial actions regarding
bail were taken in “the spur of the moment.”
fox43.com
Military Police Considered Using Heat Ray on White House Protesters,
Whistle-Blower Says
Hours before law enforcement officers violently cleared protesters from a square
outside the White House in June, a top military police officer sought out
weaponry like powerful sound cannons and a device that “causes targets to
feel an unbearable heating sensation,” an Army National Guard major told
lawmakers in written testimony.
nytimes.com
More than 300 arrested nationally as feds go after protesters
At least a dozen anti-ICE protesters arrested at World Trade Center
Justice Dept.: Sedition charge may apply to protest violence
COVID Update
US: Over 6.8M Cases - 202K Dead - 4.1M Recovered
Worldwide:
Over 30.4M Cases - 951K Dead - 22M Recovered
Private Industry Security Guard Deaths:
189
Law
Enforcement Officer Deaths: 110
*Red indicates change in total
deaths
Doctors and Hospitals Are Better Prepared to Treat Covid-19 This Fall
Many
are confident they can handle a second wave of cases this fall, pointing to
advances in treatment and lessons learned
U.S. hospitals expect to be better prepared if a second wave of Covid-19 cases
hits in coming months, doctors and administrators say, after gaining a better
understanding how to triage patients, which drugs to use and what supplies are
needed.
Hospitals say they are stockpiling masks, other protective equipment and
Covid-19 drugs to meet any surge in demand should cases pick up.
Now “we understand the illness; we have a variety of treatments.” “Obviously
this can get out of control - we don’t have a magic bullet for it yet - but your
prospects are actually very good,” Dr. Landry added.
wsj.com
Wildfire Air Pollution Amplifying COVID Threat
Why wildfire smoke may increase the risk of COVID-19
As wildfires continue to burn in California, researchers say they may be adding
fuel to another emergency: the pandemic. Parts of the Golden State have been
buried in a blanket of smoke for weeks. Wildfire smoke is a mixture of many
pollutants, but the majority consists of tiny particulate matter called PM2.5,
which can also be produced by cars and power plants. In April, researchers at
Harvard found that just a small increase in this kind of air pollution led to
an 8% jump in the death rate from COVID-19.
Studies have shown that air pollution from these tiny particles can increase the
risk of death in older adults from other causes, but the Harvard researchers
found the increase from COVID-19 was 20 times larger. Why? The most
widely accepted theory is that smoke particles, which can burrow deep inside the
lungs and enter the bloodstream, can add a layer of health complications for
people already fighting the virus.
10news.com
WHO Warns Of ‘Alarming’ Coronavirus Growth Rate In Europe
The World Health Organization’s Regional Director for Europe Thursday warned of
“alarming rates” of
coronavirus transmission
across the region with the greatest proportion of new cases coming among young
and middle-aged adults. Kluge said that
more comprehensive testing
has contributed to the increase. Biggest proportion of new cases is among 25- to
49-year-olds.
More than half of European nations have reported an increase of more than 10% in
new cases in the past two weeks, according to CNN and “of those, seven countries
have seen newly reported cases increase more than two-fold in the same period,"
Kluge added.
forbes.com
Nearly 60 percent of COVID-19 business closures are permanent: report
Nearly 60 percent of businesses that closed nationwide during the
COVID-19 pandemic are never reopening again, according to a report.
The vast majority of those businesses are restaurants and gift stores, according
to Yelp’s Local Economic Impact Report, a monthly survey of business listings.
As of Aug. 31, 163,735 businesses were listed as closed, with 97,966 of them
permanent closures — a 23 percent increase from July 10, the report said.
Within the retail sector, permanent closures of bars and nightclubs grew by
10 percent since July, while closures of beauty related shops grew by 23 percent
over the same period. Fitness club closures grew by an alarming 23 percent.
The five top cities for permanent closures were New York, Los Angeles, San
Francisco, Chicago and Dallas. Pittsburgh, Philadelphia and Baltimore had among
the fewest closures, according to the report.
nypost.com
Cal/OSHA will create emergency COVID workplace safety rules
After months of discussion,
California’s Division of
Occupational Safety and Health
will move forward with
emergency statewide standards
to address what worker
advocates have been calling “an occupational health emergency.”
A seven-member
board appointed by Gov. Gavin Newsom voted unanimously Thursday to begin
creating standards that would require employers to take stricter precautions
against COVID-19.
The board oversees standards enforced by the agency, better known as Cal/OSHA.
latimes.com
NRF:
Imports spike as economy continues recovery and retailers stock up for holidays
Imports surged to unexpected high levels this summer and may have hit a new record as
the U.S. economy continues to reopen and retailers stock up for the holiday
season, according to the monthly Global Port Tracker report released by
the National Retail Federation and Hackett Associates.
nrf.com
Texas Gov. Greg Abbott: Retail stores, restaurants, office buildings, gyms can
reopen at 75% capacity as early as Sept. 21
CVS Health to double COVID-19 drive-thru test sites - hitting 4,000 by October
Minn. Gov. Tim Walz lays out benchmarks for ending COVID-19 emergency in
Minnesota
Home Depot adapts holiday shopping season to pandemic era with 2 months of Black
Friday deals
NY Post Says: The Big Apple is Blood Red
The Mayor's Report Says: Key Improvements include: SAFER CITY
NYC murders and gang violence surged over past year, data reveals
New York City saw a spike in murders over the last year — and a more than
50 percent surge in gang violence,
according to data released by City Hall on Thursday evening.
More than 350 New Yorkers lost their lives to
murder in 2020 — an increase
of 27 percent from last year,
NYPD data included in the
Mayor’s Management Report
shows.
Overall, the city recorded a slight 1 percent increase in major felonies
compared to 2019 — but that uptick included the jump in murders and a
20 percent rise in burglaries,
or 2,176 more than last year, the report states.
Robbery's up 7%.
Other major felonies were down, including forcible rape, which decreased by 17
percent, and grand
larceny which declined by 8 percent,
according to the report.
The report doesn’t provide data on shootings specifically, though the city has
been gripped by a gun-violence epidemic, with at least
1,000 cases of gunplay
tallied so far since Jan. 1, according to numbers previously released by the
NYPD.
nypost.com
To view this year’s report, visit:
http://www.nyc.gov/mmr.
UK: Retailers Facing Same Lack of Criminal
Justice Support as U.S.
UK: MPs call for further protection from retail crime
The All-Party Parliamentary Group on Retail Crime is to keep the ‘pressure on’
to ensure that members of the
retail industry are protected from crime.
The group, which met on 15 September, discussed the
Call for Evidence on Violence
against Shopworkers,
the Sentencing Council Consultation, and Alex Norris’s
Assault on Retail Workers Private Members Bill.
APPG chairman, Steve McCabe, said: “Up until now,
there is a clear loss of trust
from members of the
retail industry because of the
lack of justice dished out to
perpetrators. However,
the APPG is successfully putting the case forward for changes to be made, and we
will continue to make this case until retailers feel safe in their shops.”
He added: “We are pleased that the Minister of Policing has now written to PCCs
and chief constables setting out that the
theft of goods valued up to
£200 from a shop should be prosecuted as a criminal offence
and that the government are going to look at the effectiveness of s176, which
encapsulates this threshold, of the
Anti-Social Behaviour, Crime and Policing 2014 Act
as part of the post-legislative scrutiny of the act.”
Finally, as Norris’s
Assault on Shopworkers Private Members Bill
has been given a date for a second reading – on 25 September – he came to the
APPG to engage with the group and ensure that all interested parties work
together to get retailers the protection they need.
talkingretail.com
Central England Co-op trials staff body cameras in two stores
Central England Co-op is trialling staff bodycams in two of its stores in a bid
to tackle retail crime. Following in the footsteps of the Co-op and Waitrose,
the society has begun the trial in its Erdington and Great Barr stores and
expects it to last between six and eight weeks. If successful, the cameras could
be rolled out across its other stores to deter threats and acts of violence
towards colleagues and security guards.
The retailer said assaults towards staff had jumped by 100% since the start of
the year, with threats and intimidation up 25% and verbal abuse up 175%. The
society is among convenience retailers
lobbying the government for changes to legislation to better protect
shopworkers from crime.
thegrocer.co.uk
Deputy
Attorney General Discusses
Facial Recognition Technology (FRT)
& Use Within FBI & Privacy
Associate Deputy Attorney General Sujit Raman Delivers Remarks at Community
Oriented Policing Service (COPS)/Police Executive Research Forum (PERF) Facial
Recognition Technology Virtual Forum.
justice.gov
DOJ Fines Conn's for Charging Servicemembers Excess Interest
Conn’s,
a furniture, mattress, electronics, and appliance store chain headquartered in
the Woodlands, Texas, has retail stores in over 130 locations in at least 14
states. This is the Justice Department’s first SCRA case against a consumer
retail store.
The Justice Department reached an agreement today with Conn Credit I, LP, Conn
Appliances, Inc. and Conn’s, Inc. (Conn’s), to resolve allegations that they
violated the Servicemembers Civil Relief Act (SCRA) by charging at least 184
servicemembers excess interest on their purchases.
The SCRA provides financial and housing protections and benefits to military
members as they enter active duty. One of the SCRA’s benefits requires creditors
to reduce the interest rate on financial obligations, including retail
installment contracts, to six percent if certain conditions are met. Under the
agreement, Conn’s must hire an independent consultant, who will determine if any
previously unidentified servicemembers were overcharged interest. Conn’s must
refund all overcharged interest that it has not already refunded and pay an
additional $500 to each affected servicemember. Conn’s must also make a $50,000
payment to the United States.
justice.com
Cargo safely secured? Check
An
international push continues for the adoption of safe cargo-packing practices to
avoid the loss of billions of dollars worth of goods and equipment annually in
preventable accidents.
Five international freight transport and cargo-handling organizations
collaborated on the newly released
CTU Code: A Quick Guide, which condenses their advice on the packing of all
types of cargo into 13 pages, and the
Container Packing Checklist, which itemizes requirements for the packing of
multimodal freight containers in a yes-or-no format.
They said many cases of ship fires and container stack failures, vehicle
rollovers and train derailments can be traced to poor packing practices.
Peregrine Storrs-Fox, the TT Club’s risk management director, said in April that
the organization has estimated the international maritime industry alone incurs
losses of about $6 billion each year because of incorrectly packed or
documented cargo.
freightwaves.com
Walmart Gives Raises to 165,000
Walmart ushers in team-based operating model for Supercenters
Leadership and other
role changes include pay hikes for 165,000 U.S. hourly associates
Walmart is revamping the management structure within its U.S. Supercenters,
shifting to a team-focused operational model aimed at driving its omnichannel
strategy and career advancement for store employees.
The
retail giant is introducing “future-focused” leadership roles in Supercenters at
salaried and hourly levels. The co-manager position will transition to a new
role called “store lead,”
while the assistant manager post will take on the new title of “coach.”
Similarly, department managers will become “team
leads.”
With the new roles, associates will take on
broader responsibilities,
exercise a wider range of skills and hone their leadership capabilities,
giving them more of a stake in helping Walmart deliver on its strategic
priorities, according to Smith. She said the new model earmarked for
Supercenters reflects changes made at Sam’s Club over the past year and at
Neighborhood Market stores earlier this year.
“These associates will lead and develop people, rather than focusing on
completing tasks," Walmart U.S. COO Dacona Smith noted.
supermarketnews.com
IAI Announces the 2020 Fred Wilson Memorial CFI Scholarship Recipients
The
International Association of Interviewers (IAI) has announced the 2020 Fred
Wilson Memorial Scholarship recipients. There is no question, this is been a
very challenging year on many fronts. Even though this is the first year in our
history we had to cancel the Elite Training Days event, we are still excited to
move forward with offering the annual CFI Scholarships to a select few
individuals. These recipients were meticulously reviewed, discussed and hand
selected by the IAI Advisory Board.
Private:
Arianne Trujillo and Jayna Hill
Public:
Sgt. David Stein, Sgt. James Gillen, Todd Venne
International:
Herisoa Randriantseheno and Lori Bonacci
certifiedinterviewer.com
California Fleet Safety Awards:
NFI Recognized as a Leader in Transportation Safety
NFI, a leading supply chain solutions provider, was recently recognized for its
2019 safety efforts within its dedicated and drayage fleet by the California
Trucking Association (CTA). The Fleet Safety Awards recognizes the safest fleets
in California, honoring companies developing and implementing superior safety
and loss prevention programs through management commitment, employee
involvement, and program innovation.
prweb.com
Coresight Research
Retail Store Databank - Week 35
7,990 2020 YTD Closures
3,354 2020 YTD Openings
Sam’s Club expands Scan & Go to fuel stations
Home Office Furniture Retailer Sales up 300%
Ascena sells Catherine's to Full Beauty Brands
Hurricane Sally: 320,000 still without power
Read More in Today's ORC Column Below
Georgia Retailers Organized Crime Alliance Annual Conference Goes Virtual:
Celebrates 10 Years With International Attendance
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All the News - One Place - One Source - One Time
Thanks to our sponsors/partners - Take the time to thank them as well please. If
it wasn't for them The Daily wouldn't be here every day for you.
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Retail Disaster Recovery
- A Client Story Revisited
InstaKey has plenty of long-standing partnerships with clients. Some began
as far back as 20 years ago. On any given day at our headquarters, you'll hear InstaKey employees tossing reminiscent client stories back and forth through
office walls and down hallways. Remembering these warm and fuzzy moments reminds
us why we get up every morning - to support our client's businesses, making them
more secure, in the most efficient, cost-effective way possible.
There is one such client story that was being
tossed around just a few days ago. It's a 15-year-old story about how
InstaKey made a big difference for Sprint (Sprint Nextel, at the time) stores in
the New Orleans area, in disaster recovery efforts after Hurricane Katrina.
It still comes up from time to time, especially around this time of year. The
situation in which this story was based is not as warm and fuzzy as we would
like, but the story has a good ending.
In fact, this story was published in
Chain Store Age back in July of 2006.
Here is a re-sharing of that story:
Under Lock and Key: Key management system saves Sprint Nextel time and money
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Upcoming RH-ISAC Event Calendar
Sep. 24:
How Vulnerabilities Power the Underground & What You Can Do to Stop Them
In this session we will show how many of the value chains present in the
underground rely on vulnerabilities to work - and how cyber threat intelligence
can help organizations make smarter choices on which patches to prioritize,
allowing them to get ahead of the exploitation curve.
Register now
Sep. 24:
How Continuous Monitoring Matures Your Third-Party Risk Program
As organizations adapt to the current times, the use of third parties continues
to become increasingly crucial. Companies are battling economic pressures and
being forced to operate more efficiently, which can sometimes lead to a reduced
focus on their control environments.
Register now
Sep. 24:
An Industry Veteran's Approach to Combating Phishing &
Fraudulent Sites
This session will explore traditional practices used to mitigate the
effectiveness of online phishing and fraud attacks, and offer insight into which
practices are deemed most effective.
Register now
Sep. 24:
Eliminate Magecart Risk and Maintain Digital Privacy
Learn about risk profiles from across the retail and hospitality industry and
how to stop Magecart
threats using various approaches to secure your website supply chain and stop
skimming attacks.
Register now
Oct. 6-8:
2020 Virtual RH-ISAC Cyber Intelligence Summit
Join us for a private, three-day event that brings together top cybersecurity
leaders and teams representing the most prominent organizations in retail,
gaming, hospitality, restaurants, grocers, consumer products and other
consumer-facing service companies.
Register now
U.S. curbs use of WeChat and TikTok, citing national security
The U.S. will ban some
transactions over the Chinese-owned WeChat app while prohibiting new downloads
and updates of the app as well as TikTok’s app starting Sunday.
Commerce Secretary Wilbur Ross said Friday that the U.S.
will prohibit cash transfers
within the U.S. related to WeChat
and its parent company Tencent Holdings Ltd. Other measures prohibited as of
Sunday include distribution, maintenance and updates of WeChat or TikTok through
app stores in the U.S.
The order doesn’t apply to operations or cash transfers outside the U.S., which
had been a concern of some U.S. tech companies.
The Commerce restrictions place the onus on Apple Inc. and on Alphabet Inc.’s
Google to delete both the TikTok and WeChat apps from their U.S. app stores by
Sept. 20. While people who already have the app on their phone won’t be
impacted, the apps will be degraded over time if users can’t get access to
updates.
latimes.com
Digital transformation defined
Digital transformation marks a radical rethinking of how an organization uses
technology, people and processes to fundamentally change business performance,
says George Westerman, MIT principal research scientist and author of Leading
Digital: Turning Technology Into Business Transformation.
Ideally led by the CEO, in partnership with CIOs, CHROs and other senior
leaders, digital transformation requires cross-departmental collaboration in
pairing business-focused philosophies with rapid application development models.
Such sweeping changes are typically undertaken in pursuit of new business models
and new revenue streams, driven by changes in customer expectations around
products and services.
cio.com
Most Vulnerable Sectors to Phishing Attacks
The Keepnet Labs
2020 Phishing Trends Report found that 90% of successful cyberattacks occur
through email-based attacks. These cyberattacks use deceptive, deceptive and
fraudulent social engineering techniques, especially to bypass various security
mechanisms.
The report found that 1 out of 8 people share information requested by
attackers and 1 out of 2 or 50% of employees opens and reads phishing
emails.
The top 5 sectors with the highest click rates on
malicious links in phishing emails:
● Consulting (63%)
● Clothing and Accessories (48%)
● Education (47%)
● Technology (40%)
● Holdings / Conglomerates (32.37%)
securitymagazine.com
DOJ: 2 Russians Defrauded Cryptocurrency Exchanges
Suspects Allegedly Used Phishing Techniques to Help Steal Over $16 Million
The two most serious charges - conspiracy to commit wire fraud and conspiracy to
commit money laundering - each carry a maximum 20-year prison sentence.
govinfosecurity.com
Senior Job
Director, Security Incident Response and Forensics job posted for
Global Payments Inc. in Atlanta, GA
This position will be accountable for managing all cybersecurity incident
processes and communication 24/7/365 globally, and will serve as a primary
Incident Commander for high severity or high impact security incidents.
Reporting to the Vice President, Global Threat Management (GTM).
globalpay.wd1.myworkdayjobs.com
Ransomware Attack at Hospital Leads to Patient's Death |
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Opinion: Canadian's More Loyal Than Their U.S.
Counterparts
Canadian e-grocery surges
Amazon Prime Memberships Jump
Editors Column:
In 2011 e-commerce in Canada was virtually non-existent because of the lack of
competition and lack of retail investment. And basically the Canadian consumer
just didn't expect it or demand it. But once the Canadian Push started, spurred
on by the Great Recession in the States, the U.S. retailers knowing the country
was over-stored had to grow top line sales and the easiest way to do that was to
quickly open stores north of the border. And the tail on that dog was
e-commerce.
As the U.S. retailers woke up the market and injected fresh competition with a
large number of them at the beginning stages of building their e-commerce
business, the rest is history.
Canadian retailers started building their sites and now this story:
'The rise of e-grocery
is the big retail story of the pandemic,
according to a new report from Toronto-based Solutions Research Group, with
nearly half of all online Canadian households saying they have shopped online
for groceries at some point during the past six months.'
Not surprisingly to this
writer: 'Grocery is the only sector of Canada’s e-commerce industry not
dominated by Amazon, study finds.' And that's because Amazon has been viewed as
a new comer from the States and that outsider - soft distrust for American's -
is also impacted by their strong loyalty to their home town brands where their
family members work.
The report said
the online grocery battle is
“far from decided” in Canada.
While more than a quarter (26%) of online grocery shoppers purchased from
grocery banners controlled by Loblaw Companies Limited (including Real Canadian
Superstore, Loblaws/Instacart and Maxi), both Walmart (17%) and Amazon (11%) are
also in the mix, followed by Empire/Sobeys (10%) and Metro (5%).
Nearly
half of the country’s online
households (47%) now have an Amazon Prime membership,
up more than 10 percentage points (25%) from 36% in May 2019.
canadiangrocer.com
Why Everything Is Sold Out
The
pandemic broke online shopping.
Since millions of Americans started spending a lot more time at home, many of
them have been making very similar decisions about how to do so comfortably.
That has helped create supply issues in all sorts of categories:
food, cleaning
products, medication, exercise equipment, outdoor gear, furniture and home
decor, renovation supplies, home electronics, office supplies, loungewear, and
beyond. At the start of
the year, no one could know that standing desks and kiddie pools would become
hot commodities. But this far into the pandemic, shortages aren’t persisting
only because of what’s suddenly trendy.
To understand why you still can’t find your preferred migraine medication or
your usual brand of dog food, you have to start with where those products begin:
manufacturing.
Long before most Americans had a hint of the disaster to come, the inventory of
many products began to thin behind the scenes. The United States imported more
than half a trillion dollars’ worth of products from China in 2018, about 20
percent of the country’s total annual imports. When China went into lockdown in
late January to stanch the spread of the coronavirus, the country’s enormous
manufacturing sector
screeched to a halt.
theatlantic.com
Online holiday sales to surge 25-35%
Amazon opts for small hubs to speed same-day delivery |
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Georgia Retailers Organized Crime Alliance Annual Conference Goes Virtual:
Celebrates 10 Years With International Attendance
Atlanta,
GA -- The Georgia
Retailers Organized Crime Alliance (GROC) is celebrating the success of its 10th
annual ORC conference. The conference was originally planned to be hosted
in-person at the Cobb Galleria Centre in Atlanta, but the curveball that has
been 2020 forced GROC to pivot- alas PIVOT 2020: A Virtual ORC Summit was born.
GROC partnered with TalkLP to host the event that garnered international
attendance on August 27.
Over 400 loss prevention professionals, law enforcement officers, and solution
providers tuned in from their homes and offices from 2 countries, 24 states, 3
territories and 73 cities. The always entertaining TalkLP duo, Amber Bradley and
Dave Thompson, CFI, hosted the conference live from Atlanta. They even kicked
with a special session on the importance of the pivot featuring NBA hall of
famer and special guest Dominique Wilkins.
The
speaker lineup included Lisa Mitchell, CFI founder of Power Body Language, who
joined live from Indiana to coach attendees on Winning High Consequence
Conversations. Wicklander-Zulawski’s Joe Wolf, CFI, led a session on a
non-confrontational approach to conflict resolution and de-escalation, a very
relevant topic during a pandemic, and veteran police chief and motivational
speaker Paul Butler inspired conference goers with motivation on leadership,
teamwork and the power of positivity.
In true TalkLP fashion, Bradley and Thompson were joined by Scott Glenn of The
Home Depot for a TalkLP Podcast exclusive- a candid conversation on leading in
challenging times, a crowd favorite.
Read the full recap
here
Thank you to Chad
McManus for this event recap.
Update: Savannah, GA: Woman sentenced to Federal prison for Bank, Mail and Wire
Fraud, totaling nearly $70,000
A Chicago woman will spend the next five years in federal prison for stealing
information from Savannah residents and using it to open credit accounts that
funded a fraudulent, criminal lifestyle. Ayondela Moore, 46, of Chicago, was
sentenced to the statutory maximum 60 months in prison by U.S. District Court
Judge William T. Moore Jr. after pleading guilty to Conspiracy to Commit Bank,
Mail and Wire Fraud, said Bobby L. Christine, U.S. Attorney for the Southern
District of Georgia. She will be required to pay $68,558.91 in restitution to
her victims, and to serve three years of supervised release after completion of
her prison term. There is no parole in the federal system.
justice.gov
Update: Loss prevention Officer punched, more than $43,000 worth of handbags
stolen from Chicago-area Neiman Marcus
Handbags valued at more than $43,000 were stolen from a Neiman Marcus store in a
suburban Chicago shopping center. At least 10 people wearing hooded sweatshirts
and masks walked into the Northbrook store around closing time Wednesday
evening, knocked over glass display cases, grabbed 13 handbags and ran out,
police said. Celine handbags were taken, according to the Chicago Tribune.
Another 11 handbags valued at more than $31,000 were damaged.
fox32chicago.com
Gastonia, NC: Armed Robber steals $11,000 of phones from Boost Mobile
Police are asking for the public’s help in identifying the man who stole an
estimated $11,000 worth of cell phones and cash in an armed robbery at a
Gastonia mobile store Wednesday night.
gastongazette.com
Platttsburgh, NY: Walmart $2,100 theft of watches and drones leads to drug
arrest
A Plattsburgh man is behind bars after he allegedly stole a display case with
expensive merchandise and was then found in possession of crack cocaine. New
York State Police have been actively investigating the Sept. 8 theft from the
Consumer Square Walmart after someone walked out with the contents of the
display case, which contained various watches and a high-tech drone. The value
of the merchandise totaled $2,118. Authorities later identified the alleged
culprit as Jon M. Walecki, 50, and took him into custody Sept. 10 on charges of
fourth-degree grand larceny.
suncommunitynews.com
Laurinburg, NC: 4 arrested for stealing $1,700 in merchandise from Bath & Body
Works
The Laurinburg Police Department made four arrests this week in connection to
reports of larceny from Bath & Body Works. According to a press release, the
first report was on Sept. 6 where 41 assorted candles valued at $1,004.50 were
taken and then on Sept. 11 when $735 of assorted product was taken. The women
fled in a grey in color Ford Fusion and Laurinburg Police were able to intercept
the vehicle with the stolen items inside.
laurinburgexchange.com
Antioch, CA: Police Nab J C Penney $1,700 Grab and Run Suspect
On Wednesday at around 2:30 pm, Antioch Police responded to a report of a theft
at JC Penney where they took a man into custody. According to police, the male
entered the JC Penney on Slatten Ranch Road in the City of Antioch and grabbed
merchandise and exited the store. Police say more than $1,700 in merchandise was
recovered and returned to the store.
eastcountytoday.net |
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Shootings & Deaths
Memphis, TN: Mapco Gas station clerk shot and killed
Memphis police are investigating after one person was shot and killed at a Mapco
gas station, according to police. Crime scene tape surrounded the Mapco gas
station on Whitten Road early Friday morning. The victim has not been
identified, but it was confirmed it was an employee of the store.
fox13memphis.com
Update: Mishawaka, IN: Man charged in fatal University Park Mall shooting;
not in custody
Dazhon
A. Howard has been charged in connection with the fatal shooting at University
Park Mall. Howard, a 21-year-old from South Bend, is not in custody. According
to the charging documents, investigators say Howard was at University Park Mall
with some friends when he and Crosby got into an argument. The documents explain
that a witness who was with shooter, claims the argument was sparked after
Crosby allegedly began calling them names and then asked if they wanted to “take
it outside.” The two sides continued to argue as they walked through the mall
when witnesses say Crosby allegedly flinched at Howard, but never showed a gun.
That’s when Howard, who was wearing an orange hooded sweatshirt at the time, can
be seen on surveillance pulling out a handgun from a black backpack, and began
shooting Crosby several times with his back turned, before running away.
Documents say police arrived on scene a short time after and found Crosby shot
to death where Howard pulled the trigger.
wndu.com
Robberies, Incidents & Thefts
Chicago, IL: 16 wanted for looting Loop Walgreens, Chicago police say
Police on Wednesday released surveillance photos that allegedly show 16 people
wanted for looting a Loop pharmacy in August. They are wanted for stealing from
a Walgreens Aug. 10 in the 200 block of South Wacker Drive, according to Chicago
police.
fox32chicago.com
Albuquerque, NM: Man charged with Armed Robbery under Operation Legend
Jose Armijo, 36, of Albuquerque made an appearance in federal court today facing
two counts of robbery by threats and violence. Armijo remains in custody.
According to a criminal complaint, on Dec. 30, 2018, Armijo allegedly entered a
retail store with several accomplices and began placing high-value items into
backpacks and laundry bags.
As Armijo and his accomplices
approached the store exit, Armijo allegedly brandished a firearm to threaten the
store manager and security guard and left the store with stolen merchandise.
On July 16, according to the complaint, Armijo and two accomplices allegedly
entered another retail store and began collecting a large amount of merchandise.
Armijo allegedly became verbally aggressive to a store employee at the same time
his accomplices were leaving the store with stolen items.
As Armijo attempted to leave
the store with several items, including the cellular phone of a second store
employee, he allegedly assaulted and threatened to shoot the first employee,
who sustained injuries during the incident.
If convicted, Armijo faces up
to 20 years in prison and a fine of up to $250,000 for each count.
A criminal complaint is only an accusation.
shorenewsnetwork.com
Staten Island, NY: ‘I’ll give it back!’ -- Video shows trapped intruder put $$
back, beg floral shop owner to let him go
The
president of a Bulls Head business says she is frightened after a worker had a
face-to-face encounter with an intruder in the second burglary at the shop this
summer. Dana Montana of Grapevine and Florist on Richmond Avenue said she had
just left the store at around 7 p.m. on Monday when an unidentified man entered
the shop. Montana’s manger was still in the store, however, and saw the man on
the security cameras.
silive.com
Bronx, NY: Man sought in string of knifepoint robberies in Bronx, using two
large knives
Boston, MA: Man Sentenced to Over 22 Years in Prison for Armed Robbery of
Brockton Cell Phone Store and Shooting at Police
Overland Park, KS: ATF offers $5,000 reward after guns stolen from Overland Park
pawnshop
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•
Auto Dealer – New
Orleans, LA – Burglary
•
Boost Mobile –
Gastonia, NC – Armed Robbery
•
C-Store - Holyoke, MA
– Armed Robbery
•
C-Store – Memphis, TN
– Armed Robbery / Employee killed
•
C-Store – Iberia
Parish, LA – Robbery
•
C-Store – Bethel, NC –
Armed Robbery
•
C-Store – Findlay, OH
– Robbery
•
C-Store – Kansas City,
KS – Robbery
•
C-Store – Bettendorf,
IA – Armed Robbery
•
C-Store – Long Neck,
DE- Armed Robbery
•
C-Store – Travers, CA
– Armed Robbery
•
Check Cashing –
Mauldin, SC – Armed Robbery
•
Dollar General –
Walton, KY – Armed Robbery
•
Dollar General –
Murfreesboro, TN – Armed Robbery
•
Electronics – Queens,
NY – Robbery
•
Furniture – Davenport,
IA – Burglary
•
Gas Station – South
Bend, IN – Armed Robbery
•
Gas Station – Santa
Clara, CA – Burglary
•
Gas Station – Kenosha,
WI – Armed Robbery
•
Grocery – Henry
County, VA – Armed Robbery
•
Guns – Lafayette, LA –
Burglary
•
Jewelry – North Charleston, SC – Robbery
•
Jewelry – Dublin, OH – Robbery
•
Jewelry – Tempe, AZ – Robbery
•
JC Penney – Antioch,
CA – Robbery
•
Metro PCS – Bronx, NY
– Armed Robbery
•
Restaurant – Culver
City, CA – Burglary
•
Restaurant – Omaha, NE
– Armed Robbery -Krispy Kreme
•
Rite Aid – Dayton, OH
- Robbery
•
7-Eleven – Niagara
Falls, NY – Armed Robbery
Daily Totals:
• 25 robberies
• 5 burglaries
• 1 shooting
• 1 killed |
Weekly Totals:
• 80 robberies
• 35 burglaries
• 2 shootings
• 2 killed |
Click to enlarge map
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Christopher Coffey, CFI named Asset Protection Manager for Saks Fifth
Avenue
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Featured Job Spotlights
Area Loss Prevention Manager
Pittsburgh, PA
- posted September 10
Our Area Loss Prevention
Managers ensure safe and secure stores through the objective identification of
loss and risk opportunities. Our Area Loss Prevention Managers plan and
prioritize to provide an optimal customer experience to their portfolio of
stores. They thrive on supporting and building high performance teams that
execute with excellence...
Manager of District Loss Prevention
Seattle, WA - posted August 28
Will be responsible for driving company objectives in profit and loss control,
sales performance, customer satisfaction, and shrink results. District Loss
Prevention Managers are responsible for leading Loss Prevention functions within
a specific operations district and for collaborating with Store Operations and
Human Resources in an effort to prevent company loss...
District Loss Prevention Manager
Fort Wayne, IN - posted August
24
The District Loss Prevention Manager ensures shrinkage control and improves
safety in the stores through proper investigation and training. This position is
responsible to provide feedback, guidance and protection for our Team Leaders
and Associates. This role has oversight and responsibility for approximately 16
to 20 store locations...
Senior Asset Protection Specialist
Santa Monica, CA - posted August
6
The Senior Asset Protections Specialist contributes
to REI’s success by mitigating and reducing shrink (including theft and fraud by
customers and employees) and increasing physical security for people and
products in a specified retail store...
Asset Protection, Retail Safety and Security Specialist
Bellevue, WA - posted August 6
This job contributes to REI’s success by ensuring
the security and safety of your store team and members by providing a presence
on REI property and at events. Activities include but are not limited to:
fostering partnerships with staff and taking action to address shrink and
security...
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Featured Jobs
JOB TITLE |
COMPANY |
CITY/STATE |
DATE
ADDED |
Vice President |
VP - Loss Prevention |
Gap Inc. |
San Francisco, CA |
August 24 |
Vice President |
Mobilelink |
Sugar Land, TX |
July 8 |
VP, Profit Improvement |
Tractor Supply |
Nashville, TN |
May 18 |
Director |
Dir. Asset Mgmt. |
CHEP |
Alpharetta, GA |
September 11 |
AP Dir. |
CVS Health |
Lincoln, RI |
August 27 |
Dir. Global Security Technology |
Disney |
Glendale, CA |
August 20 |
Dir. Safety/Risk Mgmt.
|
Goodwill of SE Louisiana |
New Orleans, LA |
April 2 |
Dir. of LP |
Ingles |
Black Mountain, NC |
September 17 |
Dir. Corporate Security |
Keurig Dr. Pepper |
Plano, TX |
August 20 |
Dir. AP Investigations |
Luxottica |
Mason |
September 17 |
Dir. of LP |
Natural Grocers |
Lakewood, CO |
September 17 |
Dir. of AP & Safety |
Paradies Lagardére |
Atlanta, GA |
July 27 |
Dir. of Loss Prevention |
Parker's C-Stores |
Savannah, GA |
June 3 |
Dir. of Investigations |
Peloton |
Plano, TX |
August 21 |
Dir. Security Operations |
Salesforce |
Seattle, WA |
September 9 |
Dir. Security, High Rise |
United Protective Services |
Dallas, TX |
September 17 |
Corporate/Senior Manager |
Manager, Physical Security Programs & Technology |
Grainger |
Lake Forest, IL |
September 17 |
Sr Mgr - Supply Chain Transportation, Security & Compliance |
The Home Depot |
Atlanta, GA |
August 28 |
Safety & Security Manager |
Maggie's Farm Marijuana |
Pueblo, CO |
September 17 |
Manager, Safety & Security |
Thrive Market |
Sparks, NV |
July 27 |
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Repetition is one of the keys to success. Developing and evolving your approach,
your message, your actions and processes and focusing on repetitively delivering
them, you'll be able to almost transcend your message and focus on its delivery
as opposed to its action. We all have core things we do every day and if you can
develop repetitive responses, that ensures continuity, you can then begin to
master what you do and truly make an impact on the group you're working with.
Just a Thought, Gus
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