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Top Industry News
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Hurricane Florence Makes Landfall Amid Rising Flood Concerns
Home Depot & Lowe's Send 1,750 Trucks to the Affected Areas
Hardware Stores Make Post-Storm Plans
Two major home-supply chains have activated emergency response centers
this week to track Hurricane Florence and get supplies to stores before
and after the storm. A Home Depot spokeswoman says the company sent
about 750 trucks to areas affected by the hurricane, and a Lowe's
spokeswoman said it sent more than 1,000. The supplies include
generators, trash bags and bottled water. The companies say they plan to
open their stores as soon as possible after the storm, and both are
posting updates on store closures on their sites.
Home hardware stores are bursting with business as residents in Southern
states that could be affected by Hurricane Florence are trying to
protect their property. Ace Hardware managers Tom Roberts and Harold
Cook said Wednesday that employees were wrapping up five of the busiest
days they have ever seen in their store in the tiny village of
Calabash, North Carolina.
Roberts says the store sold hundreds of gas cans and ran out of
generators, but still had bottled water, sand bags and other items. But
he says now it's time for the employees themselves to get their own
homes ready. They also need to rest up, Roberts says, because the
stores are "going to be just as busy with cleanup once this thing is
gone."
Florence may bring as much as a 0.6 percentage point sales boost in the
second half of the year for both Home Depot and Lowe’s, according to
Consumer Edge Research.
journalnow.com
bloomberg.com
Looters are getting arrested as Hurricane
Florence slams North Carolina
As Hurricane Florence slams North Carolina, people are getting arrested
for looting businesses and homes. At least four people in Brunswick
County have been charged with efforts to break and enter a store.
Authorities have seen car, business and home break-ins, calls of
suspicious people — and arrested one after a police chase. In response
to the crimes, Brunswick County Sheriff’s Office shared a Facebook post
advising “deputies are still on duty! You will be arrested!”
In Myrtle Beach, S.C., Knuckleheads Bar & Grill had a not-so-subtle
message for anyone planning on breaking in. “Looters will be shot,”
employees wrote on wooden boards covering the bar’s windows.
sandiegotribune.com
New Hanover County preparing for looters after Hurricane Florence’s
landfall
“There is a vacancy sign on our jail,” David said as southeastern winds
began picking up at Trask Middle School Wednesday afternoon, where he,
Judge Corpening and Sheriff Ed McMahon were touring Wilmington’s first
established hurricane shelter. “We have room for people who are going to
show the worst about humanity after something like this.”
Such people include those who enter unoccupied residences due to the
city’s mass evacuation, loot properties suddenly exposed to the
elements, or practice in price gauging that often follows in the wake of
hurricane cleanup, according to David.
portcitydaily.com
Home-Improvement Retailers Get a Boost as Storm Approaches
Southeastern Grocers Launches Community
Donation Program for Hurricane Florence Relief
7-Eleven Raises Funds for Red Cross Ahead
of Hurricane Florence
Gilmer, TX Tractor Supply Company
Partners with Arbor Day Foundation to Help Hurricane Reforestation
Efforts
Retailers in the forefront of hurricane preparedness
Click here to read more on Hurricane
Florence's retail impact
Labor Board Moves Anew to Limit
Employers’ Workplace Liability
Unions Take A Hit in New Proposed Rule on Joint Employers
The board
announced on Thursday that it was set to publish a proposed rule
redefining a company’s responsibility under labor law for workers
engaged at arm’s length, such as those hired by contractors or
franchisees.
The proposal, reversing an action taken during the Obama administration,
would make it less likely that a company in such a situation would be
deemed a joint employer liable for labor abuses like firing workers
seeking to unionize.
This more liberal Obama era standard, in addition to potentially
exposing more companies to legal liability, made it easier for workers
to unionize at fast-food restaurants and hotel chains. It may be illegal
for a parent company to terminate a franchise agreement in response to a
union campaign by employees of a franchisee if the parent company is
considered a joint employer.
The proposed rule could be even stricter than the pre-2015 standard
because, according to the board’s announcement, it adds the word
“substantial” to the words “direct and immediate” in listing the
criteria for whether a company exercises enough control to be considered
a joint employer.
Once the proposed rule is published on Friday, the public will have 60
days to submit comments, which the agency is supposed to consider in
formulating its final rule.
nytimes.com
SHRM: NLRB Reins in When Companies Are
Joint Employers
National Labor Relations Board (NLRB) proposed rule will clarify who has
to be at the bargaining table during union negotiations, which would
include a "joint employer"—a company that directly controls another
entity's workers. A joint employer, for example, might be a contractor
or franchisor. The definition affects contractors, subcontractors,
franchisors, franchisees and staffing firms.
shrm.com
NRF: Retailers Welcome Proposed Joint
Employer Rule
The National Retail Federation today issued the following statement from
Senior Vice President of Government Affairs David French in response to
the National Labor Relations Board’s
proposed joint employer rule. The rule would provide legal clarity
surrounding business-to-business relationships and reverse the
controversial Obama-era joint employer standard.
nrf.com
Primary Considerations and Pitfalls for
Security Control Room Design
Developing an effective SOC requires more than just the streamlining of
physical security systems
The fact is there are a number of different factors that organizations
seeking to build an SOC need take into consideration beyond what video
surveillance, access control and emergency communications technologies
they will contain. First and foremost, organizations must think about
who is going to staff the center and whether they have the prerequisite
abilities to carry out the necessary functions of the facility.
Beyond determining who will staff it, you will need to decide what kind
of authority operators in the SOC will have to make decisions that could
mean the difference between life and death depending on the situation.
And, perhaps just as importantly, you will need to consult an integrator
who specializes in the development of security command centers to not
only figure out the types of audio/visual (A/V) technology and technical
furniture that will be required for the project, but also how the
equipment will need to be arranged within the command center.
Hiring a Control Room Integrator
Consulting with a specialized integrator that has experience in
designing and deploying SOCs is a critical step every organization must
make early in the building process so the integrator can provide
recommendations about the systems that will best support the operations
of the center and enhance the responsiveness of those who will staff it.
Ergonomics Are Key
Though many security managers tend to have tunnel vision on the techy
aspects of building a SOC, often the most important things to consider
are the most basic and in a command center environment, that begins with
an operator-centric design. The primary goal of every SOC is to enhance
communication and responsiveness during security incidents, but that
cannot be achieved unless the jobs of operators are made easier and more
efficient by the tools around them.
Pitfalls to Avoid
Chief among these is lack of scalability. Let’s say you get your SOC up
and running, and then a year from now there is a new software
application you want to run or additional cameras you need to integrate,
but you lack the capability to do so because adequate scalability wasn’t
baked into the original design. It is critical that security managers
talk to employees and other stakeholders to understand what types of
future capabilities may be required of their SOCs.
You also want to benchmark the best by talking to like-minded people
within your organization or field to learn some of the mistakes they’ve
made along the way and where they’ve found success.
securitymagazine.com
Cashierless store, Standard Market in San Fran, has a plan to catch
shoplifters
Using Article Intelligence & Ceiling Cameras
Standard Cognition’s approach is different than Amazon Go and other
cashierless stores. It relies exclusively on the ceiling cameras and
artificial intelligence software to figure out what you are buying.
The cameras document shoppers’ movements, speed, stride length and
gaze. The store knows when I glance at a poster and for how long. It
knows if I slowed down, grabbed a chocolate bar and put it back. It
knows if my body is facing the dried mangoes but my face is set on the
popcorn.
And it knows (or is trying to know) when I am planning to steal.
The goal is to predict, and prevent, shoplifting, because unlike
Amazon’s Go stores, which have a subway turnstile-like gate for entry
and exit, Standard Market has an open door, and the path is clear.
“We learn behaviors of what it looks like to leave,” said Michael Suswal,
Standard Cognition’s co-founder and chief operating officer. Trajectory,
gaze and speed are especially useful for detecting theft, he said,
adding, “If they’re going to steal, their gait is larger, and they’re
looking at the door.”
Once the system decides it has detected potential theft behavior, a
store attendant will get a text and walk over for “a polite
conversation,” Mr. Suswal said.
nytimes.com
Paying Is Voluntary at This
Selfie-Friendly Store
From Self Checkout to Self-Pay - WOW - Good Luck With That One in NYC
First there was self-checkout. Then Amazon’s cashier-free Go stores. Now
there’s pay when you feel like it — we trust you.
At Drug Store, a narrow, black-and-white-tiled store that opened
Wednesday in Manhattan’s Tribeca neighborhood, there is no cashier or
checkout counter. Anyone can walk in, grab a $10.83
activated-charcoal drink and leave.
But the beverages, typically sold online by the case by Dirty Lemon, a
start-up that runs the store, are not free.
Dirty Lemon has
made a bet that customers will pay the same way they order its pricey
lemon-flavored drinks for home delivery: by sending the company a
text message.
In the store, customers are expected to text Dirty Lemon to say they
have grabbed something. A representative will then text back with a
link to enter their credit card information, adding, “Let us know if you
need anything else.”
Zak Normandin, the company’s chief executive, said he was not worried
that Drug Store’s honor system would encourage theft. “I do think a
majority of people would feel very guilty for continuing to steal,”
he said in a recent interview at the store.
When asked how much money Dirty Lemon was willing to lose to theft, Mr.
Normandin demurred, noting that the company would write down any
losses as sampling costs.
Founded in 2015, Dirty Lemon counts 100,000 customers, around half of
whom order at least a case of six beverages each month. Its high prices,
text-message ordering.
The company is closing a round of venture capital funding from
celebrities and investors, including Winklevoss Capital, Betaworks and
the investment fund of the YouTube stars Jake Paul and Cameron Dallas.
nytimes.com
Dozens of retailers testified about Trump's trade war with China
Here's how some of them said it could impact them
Hundreds of company and industry representatives testified before trade
officials in Washington last month about how the next round of tariffs
could affect them. Here's what some of those from the retail and
distribution industries had to say, drawn from US Trade Representative
transcripts.
Jo-Ann Stores
"The proposed tariffs would unintentionally amount to a Made in America
tax on sewing and crafting projects completed by Americans. As a result
there will be an incentive to move production and jobs away from the
United States." - Jill Soltau
Flying Circle
"Looking closer at the proposed tariffs we already pay about a 17
percent import duty on most of our items. A 42 percent tax on our
product would erase any profit margins and would be sustainable for a
very short period before we would have to close." - Jimmy Chittim
Micro Electronics
"Given that the profit margins on these products are very slim, as well
as the fact that we expect to see a steep drop in sales due to this
action, Micro Center cannot sustain an additional ten percent tariff,
let alone 25 percent." - Richard Mershad3
Lamplight Farms
"We are glad that the U.S. Government is taking steps to position the
United States as a global leader in cutting-edge 21st century
technologies. ... But we question in the strongest terms how a reduction
on U.S. imports of Tiki torches and citronella candles can be a key part
of that strategy." - Mark Werner
Max Home
"This will not benefit U.S. producers, U.S. jobs or U.S. furniture. On
the contrary, it will eliminate U.S. jobs and shift the majority, if not
all of the production processes, oversees." -Martin Silver
businessinsider.com
Robot Workers Coming to a Store Near You?
People around the world think that robots will soon take most human jobs
A new poll shows that in several countries around the world, large
majorities of people believe it is most likely that robots will be doing
much of the work done by humans within 50 years.
The effects of this technological leap are not viewed optimistically by
most, however. Instead, people largely say they think humans will
struggle to find meaningful work and inequality will rise, the research
found.
The polling was conducted earlier this year by the Pew Research Center
in Greece, Japan, Canada, Argentina, Poland, Brazil, South Africa, Italy
and Hungary. Pew also compared the responses in those countries to
polling done in the United States in 2015 that asked about automation.
In general, the poll found that majorities in most countries were in
agreement that robots would soon do humans' work, with only limited
differences in their views of how this would effect society despite some
countries being advanced economically and others still developing.
In all of the countries surveyed, more than two-thirds were found to
believe that automation meant that robots would take over work done by
humans within a half-century.
washingtonpost.com
"‘It’s
going to be a real battle’ to hire staff"
Target, Macy’s, Kohl’s dangle discounts, gift cards for holiday workers
Retailers won’t just be battling each other for customers this holiday
season — they’re also gearing up to fight over the temporary workers who
will make the sales. With unemployment near historic lows, staffing up
to handle extra demand could be a challenge.
The workers losing jobs on the sales floor at closing stores aren’t
necessarily the same ones getting new jobs in fulfillment centers, but
more new jobs have been announced than cut, Challenger said.
There are fewer unemployed job seekers too — the nationwide unemployment
rate was 3.9 percent in August, down from 4.4 percent during the same
month last year — and there are signs retailers expect more competition
for seasonal hires.
Target said all new hires would start at a minimum wage of $12 per hour
and get store discounts. As a new perk, the retailer will randomly
select one hourly worker at each store and distribution center to
receive a $500 gift card and $500 donation to a local community
organization of their choice.
Kohl’s, which plans to hire more than 2,300 seasonal workers in the
Chicago area, has competitive wages, a weekly pay schedule and
certain days when employees get larger-than-usual discounts,
spokeswoman Julia Markun said. Macy’s also said it gives seasonal
workers competitive pay, merchandise discounts and the ability to
earn quarterly incentives if they achieve certain goals.
It’s not clear how influential perks like giveaways and extra discounts
are compared with hourly wages, but it suggests retailers are looking
for ways to stand out, Challenger said.
“They’re getting creative because they have to figure out ways to get
people in the door,” he said.
chicagotribune.com
Director, Security & Loss Prevention for
Purolator in Mississauga, Ontario, CA Posted
Since its establishment in 1960, Purolator has become Canada’s
leading integrated freight, package and logistics solutions provider.
Reporting directly to the Senior Vice President & Chief Operations
Officer, this position is accountable for the overall strategic
direction of Network Security and Loss Prevention. Responsibilities
include developing and implementation of programs and protocols designed
to control risk, prevent losses and protect personnel & assets through
the organization. Lead and develop a national team of 8 direct
reports and 36 indirect reports.
purolator.com
MedMen is Building a Loss Prevention Program out of Culver City, CA
Posting two Associate Director LP positions reporting to the Director of
Loss Prevention, Chris Rodriguez.
Associate Director of Investigations
Assoc. Director of Security and Safety
Today, MedMen is the most dominant cannabis enterprise in the emerging
legal marijuana industry. MedMen is the single largest financial
supporter of progressive marijuana laws at the local, state and federal
levels, giving directly to pro-legalization groups, industry
organizations and political candidates.
Currently with 19 licensed facilities this retailer and manufacturer
employs 800 and is positioned for substanial growth with an executive
management team obviously put together to drive just that.
"We do not run pot shops, we manage class leading retail stores that
happen to sell marijuana and marijuana products. MedMen operates several
dispensaries in the most strategic markets in the country and we
continue to grow rapidly."
medmen.com
Editor's Note: This is the first time we've seen a cannabis
retailer building an LP program and it certainly won't be the last. As
this represents a great job growth opportunity for LP and for the retail
industry as a whole, which Canada is now experiencing with their Oct
17th nationwide roll-out. It'll be interesting to see how many jobs it
actually creates in LP and in retail. |
Cannabis ‘Gold Rush’ will boost retail in Canada,
RioCan says
RioCan Real Estate Investment Trust said it’s anticipating a “gold rush”
from Canada’s legalization of recreational marijuana in October, bringing
premium rents and boosting demand for retail real estate across the country’s
biggest markets. RioCan chief executive officer Edward Sonshine said on an
earnings call with analysts Wednesday. The “gold rush” will come as
retailers start “looking to stake a claim at the best locations, many of which
we own.”
Marijuana retail “could be a large opportunity for them,” Matt Kopsky, an
analyst at Edward Jones & Co., said in an interview. “Obviously it’s a
growing segment within the retail market, and I’m here in Colorado and
there’s stores all over the state,” he said. “With retail struggling, it’s
good to have any sort of growth opportunities.”
thestar.com
Once cannabis is legal, don’t expect Canada's
‘grey market’ to vanish
On paper, it all seems perfectly simple: five weeks from now Canada will flip a
cataclysmic switch. And just like that, cannabis will be legal.
Goodbye, century of marijuana prohibition. Farewell, black market. Hello
officer, put that badge away and sit for a while. There’s no crime here. Not
anymore.
As the new law takes hold, few expect the vast black and grey markets that
carried Canadian cannabis to this moment to vanish like so many puffs of smoke,
surrendering lock, stock and barrel to Bay Street’s new publicly traded titans
of factory-scale production.
“As far as Canada is concerned, I feel strongly that you can’t just turn off
one tap and turn on another. You’ve got to somehow incorporate the grey
market into the new legal framework. I know from our own experience that the
people who care most about the end product are the ones who have been doing it
for years.”
thestar.com
Bloomingdale's Vice President of Asset Protection
job removed from website
Nike enjoys 31 percent bump in online sales after
debut of Kaepernick campaign
Amazon will announce the home of its 'HQ2' this year
HBC Sells 50% Stake in European Department Stores
to Competitor
L Brands Closing Down All 23 Henri Bendel Stores
Bed Bath & Beyond Closing 2 More Stores After
Saying 40 Months Ago
Big winners after Toys R Us' death are still Walmart and Target, but
also Costco
August Retail Sales Increase 0.1% Over July - 5% Year-over-Year
The D&D Daily Quarter 3 'Data Week'
Coming October 15-19
Quarterly Results
Canada's Dollarama Q2 comp's up 2.6%, sales up 6.9%
Canada's Empire (Sobeys grocery stores) Q1 comp's up 1.3%, sales 3%
Fred's Q2 comp's down 3.5%, net sales down 4.4%
Sears Holdings Q2 consolidated comp's down 3.9%, sales down 25.5%, net loss of
$508M - up 100% over LY
Sears comp's down 4%
Kmart comp's down 3.7%
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All the News - One Place - One Source - One
Time The D&D Daily respects your time
and doesn't filter retail's reality
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Spotlight on
Gatekeeper Systems
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Stopping Pushout Theft & ORC:
Gatekeeper Customer Stories
Hear from Marcus Young, Director of Asset
Protection for United Supermarkets, on how
Gatekeeper Systems
Purchek reduces pushout attempts by 54%, limits confrontation and helps bring
organized retail crime to a halt.
A
cart based pushout prevention system thwarts ORC and shoplifters at the moment a
theft occurs. As a thief attempts to leave, the pushout prevention system locks
the cart in place keeping your merchandise in the store, with most thieves
walking away empty handed. As shoplifters experience less success, professional
thieves will be driven to easier targets.
An automated pushout prevention system is your key to lowering shrink,
increasing sales and improving safety at your stores.
Learn how Gatekeeper can help your business push back against pushout theft
here
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#RockYourSOC Spotlight on Insider Threat
Speaking at the
Spotlight18 conference in Las Vegas today,
Deloitte
experts weighed in on how to build an insider threat program during a
round table discussion.
The success of Deloitte’s user entity and behavior analytics (UEBA)
projects stems directly from the fact that they are built within the
framework of an overarching risk-program approach, and the Deloitte team
said its three key pillars of a successful insider threat
program include people, process and technology.
“Scaring people doesn’t work well,” said Walsh, who spent 21 years
working on insider threats for the FBI. A common problem that Walsh has
seen throughout her career is with system admins who leave access open
to be able to perform tasks or with admins who have turned into
disgruntled employees and maliciously leave access open in order to
steal user credentials. “That type of problem, that lateral movement is
a hard thing to solve for,” she said.
Developing an insider threat program requires that organizations
first define who and what insider threats actually are. “There are not a
lot of organizations that have not defined what insider threat means to
them. Insiders can be current employees, privileged IT users/admins,
contractors/service providers, customers/clients, and their behaviors
can be malevolent or unintentional,” said Adib. "Defining insiders and
understanding the motivational factors of their behaviors is
foundational to building your program."
Every organization should develop an insider threat working group. A
working group is the first step and a key answer to the often-asked
question of how to get mobilized.
Running simulation attacks, such as a
Phishme (now Cofense) campaign, can be enlightening. “Now they
get it,” said Walsh, “and it oftentimes works so well that they are not
opening things they should. That’s the type of awareness you can start.
Those are your quick wins.”
The key guiding principles of building a successful insider threat
program are that it must be holistic, coordinated, proactive and risk
based. “It’s about setting the right policies and standards so
that users understand the expectations. infosecurity-magazine.com
IoT Botnets Increase
DDoS Attacks Increase in Size by 500%
According to the Q2
2018 Threat Report, Nexusguard’s
quarterly report, the average distributed denial-of-service (DDoS)
attack grew to more than 26Gbps, increasing in size by 500%.
“Due to the increase in IoT-related malware exploits and the rampant
growth of large-scale DDoS attacks, research conclusions point to the
continued use of IoT botnets.
“Telcos and other communications service providers will need to take
extra precautions to guard bandwidth against these super-sized attacks
to ensure customer service and operations continue uninterrupted.”
Nexusguard analysts advise communications service providers (CSPs) and
other potentially vulnerable operations to augment their preparedness so
that they are able to maintain their bandwidth, especially if they lack
full redundancy and failover plans in their infrastructures. CSPs and
vulnerable organizations that enhance bandwidth protection will be
better positioned to stay ahead of the surging attack sizes.
infosecurity-magazine.com
Defense is Your Best Offense:
Understanding the Fundamentals of Risk-Based Security
Risk-Based Security Gets in the Game
The traditional, one-size-fits-all approach to physical security is
cumbersome. It typically involves security officers physically
inspecting every person entering a facility, relying heavily on the
limited capabilities of metal detectors.
This approach is costly and slow, and often ineffective without
additional capabilities to screen more aggressively. A risk-based
approach recognizes that while there is no perfect security solution,
those solutions that strategically balance security, access, usability
and cost can provide the best long-term protection.
How RBS Can Combat Modern Threats
Attackers have shifted their focus from hard targets such as airplanes
and government facilities to soft targets such as sporting venues and
music arenas. This shift has created need for a new approach to venue
security. It is no longer enough to just to screen visitors and guests
as they enter the stadium. We need to expand the security perimeter
beyond the walls of the building and focus on new strategies, such as
RBS, for long-term protection against an evolving risk landscape.
The potential benefits of implementing a risk-based screening program
are significant. It can make entering a venue easier while maintaining a
level of safety, allowing faster throughput, and thereby mitigating the
risk of long lines.
securitymagazine.com
2 Billion Bluetooth Devices Remain Exposed to Airborne Attack
Vulnerabilities
One year after security vendor Armis disclosed a set of nine exploitable
vulnerabilities in Bluetooth, some 2 billion devices — including
hundreds of millions of Android and iOS smartphones — remain exposed to
the threat.
The
BlueBorne vulnerabilities exist in Bluetooth implementations in
Windows, Android, Linux, and iOS before Version 10. The flaws allow
attackers to take complete control of vulnerable devices, steal data,
distribute malware on them to conduct man-in-the-middle attacks, and spy
on users.
darkreading.com
Romanian Hacker 'Guccifer' to Be
Extradited to US
Hacker of Hillary Clinton's Email Server
A Romanian court has ruled that the notorious hacker "Guccifer," who
discovered the existence of Hillary's Clinton's private email server,
will be extradited to the U.S. to serve a 52-month prison sentence after
he finishes serving a seven-year sentence in his home country.
govinfosecurity.com
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e-commerce
Sponsored by The Zellman Group
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Balancing Fraud Protection and Frictionless
Checkout
Retailers attempt to improve customer
experience without increasing exposure to cyberthreats
As an industry, retail is one of the most vulnerable to cybercrime.
Ecommerce transactions can provide a wealth of fodder for fraudsters,
including personal information and credit card details.
According to a Q2 2018
ThreatMatrix
report, ecommerce companies using its digital identity network experienced
91 million attacks, which is business as usual as the figure was consistent
with the same period last year.
The types of cybercrime, however, are changing. An attack rate of 24.2%
means nearly one in four new accounts created on ecommerce sites in Q2 2018
were fraudulent, a 130% increase year over year. Account login fraud using
stolen credentials was the second-most common attack (10.2%) while using
stolen payment credentials made up 3.0% of total attacks.
Reducing friction at checkout—one way digital retailers are trying to
improve the customer experience—is often at odds with cybercrime protection.
This is especially true with mobile commerce.
emarketer.com
Amazon may be dominant in online
transactions, but its growth is tapering
When it comes to e-commerce market share, Amazon, No. 1 in the Internet
Retailer Top 1000, accounts for more than 80% of online transactions across
numerous categories, according to marketing analytics firm Jumpshot. For
example, Amazon accounts for 89.9% of electronics transactions, 83.8% of
home improvement transactions and 88.8% of household essentials purchases.
Jumpshot studied anonymous consumer actions on U.S. mobile and desktop
devices across 500 e-commerce sites and online marketplaces in the second
quarter for its study. It analyzed visits and transactions for different
brand categories across each of these sites for its findings.
However, Amazon’s transaction growth is tapering, the report finds, as its
dominance has left no room for further growth. For example, Amazon
experienced 21% transaction growth year over year in the second quarter
across nine categories including: furniture, electronics, home improvement,
food and grocery, sports and outdoor gear, beauty, health, household
essentials and women’s clothing. However, transaction growth for all the
websites Jumpshot analyzed across these same categories increased 33.2% on
average. Additionally, Amazon lost more than 10% market share in terms of
transactions year over year in many categories, Jumpshot finds.
digitalcommerce360.com
Live Webinar: 7 Little Known Ways to Prevent
e‑Gift Card Fraud
Thursday, September 20 | 9:00 am PDT / Noon EDT
Learn how to run a high-performance
e-gift card program and prevent fraud.
Because customers love e-gift cards, 81% of online businesses offer them.
Unfortunately, criminals target these beloved gifts, costing businesses over
$950 million in fraud losses last year. E-gift cards and other stored value
cards are an exchange currency that criminals can easily steal and resell
with very little trace. Discover how to stop e-gift card fraud before it
starts and avoid the double penalty of paying for chargebacks and redeeming
stolen cards.
kount.com
Jet Brings Wider Selection, Faster Delivery
To eCommerce Site
Overstock.com Selects Kansas City For New
Distribution Center
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"Fraud is not a person - it is a dynamic grouping of statistics that deviate
from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent
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ORC News
Sponsored by
Auror
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Gloucester Township, NJ: 4 Arrested In $130K Home
Depot Fraud Ring
Four people were arrested and an organized retail theft ring that defrauded Home
Depot out of $130,000 was taken down following a one-year investigation in
Gloucester Township, police said on Thursday. A search warrant was executed at
the home of one of the accused on Mary Ellen Lane on Aug. 3, police said on
Thursday. During the investigation, detectives identified Raymond L. Wylie, of
Erial, as the leader of the ring that targeted Home Depot stores in Camden,
Burlington and Gloucester counties.
Steven R. Wylie, Neal C. Kendall, and Toscha L. Kendall-Cook, were also arrested
in connection with this investigation, police said. Raymond Wylie is accused of
organizing a ring that used stolen items and fake merchandise cards to conduct
thousands of fraudulent sales transactions, police said. An undercover detective
infiltrated the ring, selling power tools and merchandise cards to Raymond
Wylie, who believed the items were stolen. During the search of the Mary Ellen
Lane home detectives said they seized numerous store merchandise cards, stolen
power tools, hundreds of Home Depot store receipts from fraudulent transactions
and approximately $700 in cash.
Gloucester Township Police lead this investigation with the assistance of the
Winslow Township Police Department, the New Jersey State Police-Interstate Theft
South Unit, Washington Township Police, Waterford Township Police, Cherry Hill
Police, Camden County Prosecutor's Office Major Crimes Unit and the Corporate
Loss Prevention Department of Home Depot Corporation.
patch.com
Altoona, WI: Employee enters guilty plea to
$5,700 theft from Woodman’s Grocery
Daniel L. Johnson pleaded guilty Thursday in Eau Claire County Court to a felony
count of theft. As part of a three-year deferred agreement with prosecutors,
Johnson will have the charge reduced to misdemeanor theft if he pays a $250
fine, commits no new crimes, pays $5,752 in restitution and has no contact with
Woodman’s. Johnson initially denied taking the money, but he later admitted to
taking cash.
leadertelegram.com
South
Glens Falls, NY: Felony Theft: Attempt to steal 2 TVs fails, thief couldn’t get
them inside her car
A South Glens Falls teen was charged with burglary for an aborted attempt to
steal two televisions from the Walmart store in Wilton. Jacklyn M. Parker, 18,
was charged with third-degree burglary, a felony, in connection with a Sept. 12
theft attempt from the store. Troopers said she put two televisions in a cart
and left the store without paying, but was unable to fit them in her vehicle so
she left them in the parking lot and drove off. Walmart store security
identified her as someone who had been banned from the store because of a prior
issue, so she was charged with burglary.
poststar.com
CVS Pharmacy Employee busted for $2,500
Prescription Theft
An employee of CVS Pharmacy is charged with stealing almost $2,500 worth of
prescription medication for her own use. The alleged thefts were discovered
during an audit of the store when the medication was discovered missing.
Surveillance video shows Heather Anne Wilson, taking bottles of two medications
out of camera view, then returning them to shelves, an Asset Protection Manager
told Shelbyville Police. Wilson, a pharmacy technician, told the manager she had
averaged taking 15 pills per week for 24 weeks of one drug and 35 pills per week
for 19 weeks of another drug. Total loss to the store was $2,466. the report
said. All the drugs were stolen for personal use and none were sold or given to
others, Wilson said.
t-g.com
UK: Nottingham, England: Gang used Security
Jamming Device to try and steal from TK Maxx stores
A gang of men bought a shop security jamming device and downloaded details of
local TK Maxx stores in the hope that they could get away with theft. But it
didn't work - and Dorin-Vasile Talpos was caught thieving twice in his first six
days in the UK. The second time was at TK-Maxx in the city centre. That earned
the Romanian ten weeks in jail when he was brought to Nottingham Magistrates'
Court on Thursday, September 13. He was told about the electronic jammer after
getting off a coach from Brussels and trying to get work at a Chinese restaurant
in London. When the job plan failed, he hitched a lift to Birmingham where he
met two fellow countrymen, who gave the names of Mario and Johnny. They told him
of the equipment and recruited him. One suspect admitted to theft of $967 of
clothing on 9/11.
nottinghampost.com
Raleigh, NC: 5 thefts in 2 weeks from Apple Store at
Crabtree Valley Mall blamed on 1 man; totaling $9,200 |
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Retail Crime News
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Shootings, Assault & Deaths
Covington, GA: Update: Wounded Covington Police
Officer moved to Shepherd Center for rehabilitation; shot during Shoplifting
incident on Labor Day
Officer Matt Cooper, the Covington police officer wounded in the line of duty,
was transferred to the Shepherd Center on Thursday for brain injury
rehabilitation. It has been 10 days of steady progress since Cooper, 34, was
shot in the head while responding to a shoplifting call at a Walmart on Labor
Day.
“He (was) admitted to Shepherd Center’s Intensive Care Unit for evaluation, care
and observation,” hospital official Kerry Ludlam said in a statement. “Soon, he
will move into the hospital’s brain injury rehabilitation program, where he will
begin therapy under the guidance of a full team of medical and rehabilitation
specialists.”
Cooper has been in the hospital since he was shot pursuing a shoplifting suspect
from a Walmart on Industrial Boulevard. He was hit between his eyes, and the
bullet traveled down to his carotid artery, clotting his blood and saving his
life.
ajc.com
Miami Township, OH: DoubleTree hotel worker shot
and killed
A hotel worker was killed in a shooting at the DoubleTree Suites by Hilton Hotel
Thursday night, according to police and a 911 caller. Jayren Graham, 19, of
Miamisburg, who a 911 caller identified as dishwasher for the hotel, was killed,
according to the Montgomery County Coroner’s Office. Police and medics were
called to the hotel on Prestige Place, around 11:15 p.m. It's not clear what led
to the shooting, however the 911 caller said he saw a vehicle come into the
parking lot a few minutes before he heard the gunshot.
daytondailynews.com
Elkton, MD: Shoplifter in Maryland ran over and
killed her accomplice while fleeing Walmart
A woman is accused of running over and killing her shoplifting accomplice
while fleeing a Walmart. Elkton Police Capt. Joseph Zurolo said Keneesha
Cunningham, Chermaine Tee Mayo and Donisha Jaquil Harris pushed a cart with
nearly $1,200 in clothing, food and household goods out of a Maryland Walmart
early Saturday. Zurolo says the Delaware women ignored a guard who asked for a
receipt. Cunningham sat on the car trunk to shield the license plate. Cunningham
fell and was pinned underneath as Mayo drove off. Zurolo says Mayo kept trying
to drive, but with the car stuck, she and Harris fled on foot. They were
arrested nearby. Cunningham was pronounced dead at the scene. Police found open
alcohol in the car.
baltimoresun.com
Akron, OH: Shooting outside Akron C-store; two seriously
wounded
Robberies, Incidents & Thefts
Pasco
County, FL: Walgreens video catches man activating $1,000 in gift cards
On August 25 at approximately 7:03 p.m., the unidentified subject was captured
on security video inside the Walgreens on Land O' Lakes Blvd. The subject took
two Visa gift cards from the store display. He then activated those cards at the
cash register for $500 each. The subject was accompanied by a juvenile female.
Anyone who can identify the suspect is asked to call the Pasco Sheriff's Office
Crime Tips Line at 1-800-706-2488, reference case #18-34287.
facebook.com
Glenview, IL: T-Mobile Armed Robbers try to swim
Lake Michigan
Following a pursuit that extended across nearly 20 miles and included an attempt
at an aquatic escape, multiple people wanted in connection with an armed robbery
in Glenview Thursday were taken into custody at North Avenue beach in Chicago by
Illinois State Police. The incident began shortly before 12:30 p.m. when three
men entered the T-Mobile on Waukegan Road. At least two of them brandished a
handgun and forced the store's two staffers into a back room. The robbers stole
10 to 20 cellphones and fled the scene.
patch.com
Wareham, MA: Shoplifters Dragged Elderly Walmart
Employee With Car
Police are looking for three shoplifting suspects who allegedly dragged
an elderly Walmart employee with their car as they fled the scene. Officers
responded to the retail chain's Wareham location around 6 p.m. Thursday for what
was initially believed to be a hit and run. They found bystanders tending to a
76-year-old man on the pavement. The man, a store employee, tried to stop three
people suspected of shoplifting, according to police.
patch.com
Milford, CT: Sears Shoplifter Eats Counterfeit
Bill While Being Questioned
Police investigators in Milford were alerted by a loss prevention agent at Sears
on Boston Post Road of a shoplifter who had been taken into custody shortly
after noon on Tuesday. The investigation into the alleged shoplifting incident
found that Mizraim Diaz-Rivera, 42, was allegedly attempting to steal more than
$120 in merchandise, possibly with a counterfeit $20 bill. While he was being
detained, police said that Diaz-Rivera realized that the counterfeit bill would
also be investigated and he went on to eat the counterfeit money. Diaz-Rivera
was arrested and charged with larceny, tampering with evidence, forgery,
interfering with a police officer, breach of peace and possession of narcotics.
dailyvoice.com
Boardman, OH: Female Walmart Shoplifter arrested
for Theft and Indecency
A woman was arrested for shoplifting and exposing herself at the Walmart on
Doral Drive. The loss prevention officer informed police that that Angela Orr
and Kendall Johnson attempted to exit the store carrying a hoverboard they had
not paid for. When confronted, Orr pulled her pants down and lifted her shirt,
“stating that she is handicapped,” according to the report. The pair then fled
the store. Police stopped the vehicle, noting a hoverboard in the backseat of
the car.
vindy.com
Port Arthur, TX: Man asked for change for a $20
at a C-Store then fired a shot outside the store
The clerk refused to make change, the upset man exited the store and fired 1
round from a handgun. No one was injured.
12newsnow.com
Cape
Town, South Africa: Sarah Jessica Parker's lawyer denies theft allegations:
'She's no jewel thief'
Actress Sarah Jessica Parker has been accused of borrowing pieces of jewelry in
2016 and not returning them. The Divorce star has been accused of stealing
jewelry worth $149,501 from Kat Florence Designs. The four-time Golden Globe
winner wore the jewelry during a photo shoot for the brand, the company claims.
She then asked if she could “personally borrow several pieces of the jewelry to
wear for a few months and then return all the pieces.” The agreement was that
she could keep the accessories for two months but the company says the
fashionista hasn’t given back the jewelry yet.
channel24.co.za
Salisbury, NC: Man in jail for Harris Teeter Armed
Robbery, Hostage Situation in July
Pueblo, CO: Police looking for man who shoplifted from
Home Depot
Jared in the Mall at Fairfield Commons, Beavercreek, OH
reported an Armed Robbery on 9/12, items valued at $166,500; suspects arrested
Kay Jewelers in the Tanger Outlets at Westgate, Glendale, AZ reported a Grab &
Run on 9/3, items valued at $6,827
Kay Jewelers in the Oakwood Center, Gretna, LA reported an Attempted Distraction
Theft on 9/12, no loss
Kay Outlet in the Philadelphia Mills, Philadelphia, PA reported a Grab & Run on
8/28, item valued at $79.99
Kay Jewelers in the Ontario Mills Mall, Ontario, CA reported a Grab & Run on
9/12, item valued at $27,950
Piercing Pagoda in the Chambersburg Mall, Chambersburg, PA reported a Grab & Run
on 9/12, item valued at $709
Zales Outlet in the Concord Mills, Concord, NC reported a Grab & Run on 9/12,
Rolex valued at $11,400
Sentencings, Indictments & Charges
Nashville Man Gets 30 Years in Fed. Prison for Violent
Armed Retail Robbery
Killed One Suspect & Severely Injured Store Clerk |
|
Robberies and Burglaries
Sponsored by
Scarsdale Security Systems
•
C-Store – Dillon, SC – Armed Robbery/ Shooting - clerk
wounded
•
C-Store – Memphis, TN – Burglary
•
C-Store - Crisp County, GA – Burglary
•
Car Dealership – Mobile, AL – Burglary
•
Check into Cash – Benton Harbor, MI – Armed Robbery
•
Cricket Wireless – Dellwood, MO – Armed Robbery
•
Family Dollar – Tulsa, OK – Armed Robbery
•
Furniture Store – Muscle Shoals, AL – Robbery
•
Gas Station – Sherman, TX – Armed Robbery
•
Gas Station – Alpharetta, GA – Burglary
•
Ice Cream Shop – Atascadero, CA – Armed Robbery
•
Liquor Store – West Hartford, CT – Armed Robbery (3rd in a
month)
•
Liquor Store – Nashville, TN – Burglary
•
McDonalds – Lansing, MI – Robbery/ Assault
•
McDonalds – Overland Park, KS – Robbery/ Assault
•
Restaurant – Philadelphia, PA – Armed Robbery
•
T- Mobile – Glenview, IL – Armed Robbery
•
Tobacco Shop – Bryan, TX – Armed Robbery
•
Walgreens – Topeka, KS – Armed Robbery
•
Walmart – South Glen Falls, NY – Burglary
•
7- Eleven – Northridge, CA – Armed Robbery
Daily Totals:
• 15
robberies
•
6 burglaries
•
1 shooting
•
0 killings |
Weekly Totals:
• 104
robberies
•
18 burglaries
•
2 shootings
•
0 killings |
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David Kern named Manager Internal Audit and Loss Prevention for Pei
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Director Loss Prevention
Irvine, CA
The Director of Loss Prevention at Tillys builds and implements policies,
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employees and assets. The director is responsible for leading and developing LP
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Vice President, Asset Protection
Columbus, OH
Oversees and directs all Asset Protection related functions for a Corporate
Office, multi-state distribution centers and large retail store network.
Responsible for enterprise direction and strategy as it pertains to Asset
Protection with a goal of minimizing shrink, reducing loss and maximizing
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Houston, TX
This pyramid head position is responsible for
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integrating these efforts throughout the entire organization...
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Westchester, IL
We offer you the challenging opportunity of Asset Protection and
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Provides support for all types of LP technology installation projects, (e.g. new
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Project Lead (LP Technology)
Dublin, CA
The Lead, Project Coordinator facilitates the development, implementation, and
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partners (i.e. Store Operations, Store Planning, IT, HR, Logistics, Purchasing,
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Regional Asset Protection Manager
Harrisburg/State College, PA
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of the overall business, effective partnerships and by directing the region with
integrity and professionalism... |
Loss Prevention Market Specialist
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To monitor store locations to detect, investigate and resolve internal and
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and Code of Ethics... |
Loss Prevention/Asset Protection Investigator
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● Maintain surveillance of the store via CCTV and conduct physical inspections
including perimeter checks...
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Asset Protection Analyst
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AP Analyst based in Norcross, GA reporting to the Director of
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Regional Loss Prevention Manager
Sacramento, CA
● Develops and implements shrink reduction strategies and action plans
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topics... |
Regional Loss Prevention Manager
Atlanta, GA
● Develops and implements shrink reduction strategies and action plans
for their coverage region and for individual stores as needed
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level to educate and bring awareness to loss prevention and shrink related
topics... |
Asset Protection District Manager
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and profit maximization efforts. The position will proactively seek to bring
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Regional LP Manager - AutoZone - El
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Sr Analyst LP - Gap Inc. - Albuquerque,
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AP Specialist - Home Depot - San Jose,
CA
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AP Specialist - Home Depot - Honolulu,
HI
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Your Career
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"Focus Fridays",
Encourage Unity and Setting Aside Time Can Motivate and Help You Bond with Your
Team
How 'Focus Fridays' Can Supercharge Your Team's
Productivity
While to-do lists are never ending, and emails are constantly appearing, you can
design your week around a special day to help give your team, and yourself,
something to look forward to. Not only is it fun, but it also helps with
productivity.
Block off a focus day
7 Ways to Make Time for Your Team as a Busy
Manager
As a manager, you're accountable to a lot of different people, and it's easy to
get caught up in the fast-paced day. However, making yourself available to your
team when they need it can reap benefits in the long term. Here's how to make
time for your team, even in the busiest schedule.
Office hours
10 Easy Ways to Strengthen Your Bond with Your
Team Members
As a leader, your primary job is to motivate your team and help guide them to
reach their goals. However, you won't be able to do much if your team doesn't
feel a strong sense of trust and loyalty to you. Here's how you can bond with
them to build a strong personal relationship.
Small talk
4 Tips to Help Unify Your Team of Employees
Disagreements will happen. It's part of putting a team of individual
personalities and skills and demeanors together. However, nothing kills progress
like contention, so here's how any leader can encourage and maintain productive
harmony with their team.
Have a happy hour |
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Tip of the Day
Sponsored
by Vector Security Networks
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Transitioning to a new position, a new job, a new market is a great opportunity
to reinvent yourself and your brand so to speak. It gives you the perfect chance
to look at yourself and say how can I improve and be truly what I want to be. It
erases your blackboard and allows you the chance to write something new,
something you've always wanted to be. A move, often times referred to as a
geographical cure, can be just the medicine to help start a new you.
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