D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

9/4/19

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Brian Peacock, CCIP promoted to Vice President of Global Innovation for Sennco Solutions, Inc.
Brian was previously the Vice President of Sales, Marketing and Innovation for Sennco Solutions, Inc. He's been with Sennco Solutions, Inc. since 2017, when he started as a Director of Business Software Innovation. He was also the Director of Asset Protection, US Operations for Rent-A-Center for over three years, Director of LP, East for over 5 years, and their Divisional LP Manager. Brian has held a variety of managerial and senior leadership positions for retailers including Office Depot as District LP Manager, Footstar as Regional LP Manager, and FootAction USA as Store Manager. Congratulations, Brian!

Chris Lodge named Director of Loss Prevention
for Janie and Jack

Prior to taking this position as Director of Loss Prevention for Janie and Jack, Chris spent 15 years in two high-level roles at Gymboree - Senior Regional Loss Prevention Manager for over 13 years and, more recently, Director of Loss Prevention for nearly two years. Before that, he served as Western Regional Loss Prevention Manager for bebe from 2002 to 2004, and Senior Regional Loss Prevention Investigator for Ann Taylor from 2000 to 2002. He earned his Bachelor of Science in Business Finance from the University of Phoenix. Congratulations, Chris!

See All the Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

2019 GLPS - Group LP Selfies
Your Team - Your Pride - Our Industry
Building Industry Pride - One Team Selfie at a Time

Lowe's Region 15 AP & Safety Team

"Together We Can - Together We Will"

From left to right: Barry Mince, Tony Dozart, Russell Walker, Justin Dennis, Sean Murtha, Mary Ann Smith, Preston Huntsman, Tony Bickley, Michael Franks, Margaret Chapman, Ruben Salcido, Jeremiah Walton, Gerald Haliburton, Reggie Remble, and Noe Rodriguez.

Thanks to Tony Bickley, LPC, Regional Asset Protection, Operations & Safety Director at Lowe's, for submitting this team selfie!

Hey LP/AP Teams,
Got a picture of your team on your cell phone?
Send it to us!

1 WEEK LEFT TO SUBMIT YOUR PROPOSAL

The RILA 2020 Retail Asset Protection Conference call for proposals is coming to an end. Submit your session proposal by September 10 and be a part of the most prestigious asset protection conference in the US. You’ll lead more than 800 AP retailers as you discuss the most innovative ideas and ways to enhance organizational effectiveness in the changing landscape of retail.

Help build the retail community by lending your expertise. SUBMIT A SESSION PROPOSAL

Keep Your People and Places Safer With CAP Index CRIMECAST® Data

80% of the Fortune 100 rely on CAP Index CRIMECAST Reports to develop their security assessments and justify their security management expenditures across their organization.

CLICK HERE to get a FREE analysis of the risk at one of your locations and learn how CAP Index can help you Assess Risk and Outsmart Crime.

Cumberland County and Fayetteville, NC Public Safety Answering Points (PSAPs) Implement Automated Secure Alarm Protocol (ASAP) for Faster, More Accurate Emergency Dispatches
The Cumberland County and Fayetteville, North Carolina Public Safety Answering Points (PSAPs) are the latest agencies to implement Automated Secure Alarm Protocol (ASAP), technology that automates communication between alarm monitoring central stations and PSAPs / 911 centers, resulting in faster, more accurate emergency response for users of monitored alarms. The Fayetteville PSAP dispatches emergency services for the city, while the Cumberland PSAP dispatches for all other cities in Cumberland County. Residential and commercial alarm users in these areas, including nearly 1,200 Vector Security customers, will benefit from reduced call processing times leading to quicker, more accurate emergency response. vectoresecurity.com

Fl. Supreme Court Orders Palmer Recovery Associates to Close Practice
On August 29th 2019, The Florida Supreme Court signed a 30 day order for the uncontested petition for disciplinary revocation of James R. Palmer of Palmer Recovery Attorneys. The court stated disciplinary revocation is tantamount to disbarment.

The court and Florida Bar have given Palmer 30 days from the date of the order to close out his practice and protect the interests of existing clients. The court further ordered that Palmer accept no new business from the date of this order. Read the full court document here.

Lowe's Stepping Up the Pace Lending Helping Hand With Hurricane Dorian
Trucks Moving 24 Hours a Day - 300 Associates on Relief Teams Set to Deploy
The company, with its corporate headquarters in Mooresville, has established that site as a Command Center with distribution facilities in Statesville, Wilkesboro, Georgia and Florida expediting emergency supplies to stores in Florida over the weekend to help those preparing for the storm, according to a media release from the company.

The company has already done the following to help communities prepare, according to a summary from the company:

Lowe’s has shipped more than 800 truckloads of supplies to coastal markets.
Lowe’s continues to roll in additional supplies by the hour and is moving trucks 24 hours a day, with store night crews receiving truckloads around the clock.
Lowe’s has relief supplies staged at its Statesville distribution center ready to deploy to help communities recover after the storm. This summer, associates at Lowe’s Mooresville headquarters filled 20,000 buckets of essential cleanup supplies, including bleach, gloves and trash bags.
Lowe’s will distribute these critical supplies in Florida based on community needs.
Lowe’s has about 140 stores and thousands of associates in the path of Hurricane Dorian.
After hurricanes, specially trained Lowe’s associates voluntarily leave their stores and homes to serve on associate relief teams. They provide additional customer support and give fellow associates a chance to focus on their families. About 300 Lowe’s associates from across the Southeast, including the Carolinas and beyond, are set to deploy to the impacted region to help.
Lowe’s has already committed half a million dollars this year to support nationwide disaster relief and recovery efforts and is working with strategic partners like the American Red Cross to ensure communities have available shelter and emergency assistance. statesville.com

'Waffle House Index' is a real thing during disasters
How does the restaurant chain do it?
Waffle House restaurants are often used to gauge the magnitude of disasters in the Southeast: If a store is open, your community has been spared. If the store is open but has a limited menu, you've probably gotten some damage. If the store is completely closed, you’re in a disaster zone.

State, local and federal governments unofficially use this so-called Waffle House Index as a barometer for how quickly a community is going to recover after a disaster. When Hurricane Michael hit the Florida Panhandle last October, for example, it affected nearly 500 restaurants throughout Florida and Georgia in one way or another. All but three of them – located in the Panama City area, which was among the hardest hit by the storm – were back to full operations within hours or days of the storm.

Preparations for the storm typically start days before it’s expected to hit. At the Waffle House headquarters in Norcross, Georgia, a team of executives will activate the “Waffle House Storm Center” – a conference room in the building that suddenly turns into a military-level operations room filled with company engineers, restaurant operators, food safety experts, meteorologists and more. usatoday.com

   Waffle House Index says the coast is clear from Hurricane Dorian - at least for now
   “We are open everywhere,” CEO says

   $9 for a $4 case of water: Florida hit by price gouging ahead of Hurricane Dorian

Activist loses UK court case on police facial recognition
A British court has ruled that a police force's trial of automated facial recognition technology is lawful, dealing a blow to an activist concerned about its implications for privacy. The court said Wednesday that existing laws adequately cover the trial by the South Wales police force, in what's believed to be the world's first legal case on how a law enforcement agency uses the new technology. magicvalley.com

DOJ Settles with U.S. Security Associates Immigration-Related Discrimination Claim
U.S. Security Associates Inc. (USSA), which was recently acquired by Allied Universal Holdco LLC (Allied Universal) – the largest private security firm in the United States. Prior to its acquisition, USSA provided security services to hospitals, schools, financial institutions, government facilities, events, and other businesses. The settlement resolves a claim that USSA’s Falls Church, Virginia office violated the anti-discrimination provision of the Immigration and Nationality Act (INA) by discriminating against work-authorized non-U.S. citizens when verifying their work authorization. The settlement applies to USSA and Allied Universal.

Under the settlement, USSA or its successor will pay $194,000 in civil penalties to the United States and be subject to departmental monitoring and reporting requirements. Additionally, certain employees will be required to attend training on the requirements of the INA’s anti-discrimination provision. justice.gov

Drones tackle out-of-stock merchandise
Pensa is pushing a system that combines autonomous drones, computer vision and artificial intelligence for in-store inventory management — employing emerging technology to do what humans have traditionally done. Pensa Systems platform is the front-end deployment in retail stores of small, camera-equipped drones that capture stock conditions on store shelves. The drones are self-guided and automatic, acting as “a roving pair of eyes for staring at the shelves,” Schwartz says.

Stock inputs captured by the drones’ cameras are forwarded in real-time and stored in the cloud, affording stores immediate visibility into their stock positions. The AI architecture then learns and analyzes information from the shelves, such as recognizing how products are managed while drawing conclusions about inventory status. stores.org

Police Foil a 3,000-Person Hide-and-Seek Game at an IKEA
The plague of IKEA hide-and-seek surfaced over the weekend at its huge store in Glasgow, Scotland. Police were called after being alerted that some 3,000 people on Facebook said they planned to mob the store for hide-and-seek. Five police officers remained at the IKEA store in Glasgow for most of the day on Saturday.

IKEA officially banned hide-and-seek in 2015. Months before the ban was instituted, tens of thousands of people had signed up online to play hide-and-seek at IKEA stores in Europe, including retail warehouses in Amsterdam, Utrecht, and Prague. IKEA had to officially ban hide-and-seek at stores Australia too.

It seems like the IKEA hide-and-seek phenomenon hasn’t hit the U.S. yahoo.com

In Business Continuity, Accept the Unexpected
It is one thing to expect the unexpected. It is quite another to accept the unexpected. Denial is a powerful thing, and even the best of us can be convinced that our plans are comprehensive and our preparedness complete.

The key ways to overcome this sort of complacency are to link crisis management and business continuity meaningfully, and to incorporate Adaptive Business Continuity principles that enable an organization to react quickly to the unexpected.

Consider that the past few years alone have seen increasingly active Atlantic hurricane seasons, major cyberattacks against global corporations, and secondary losses of key infrastructure following major disasters. Organizations in the public and private sectors are asking their teams to do more with less while also performing to higher standards. The need to recover quickly from losses is as important as ever, while in many cases the resources are thinner than they used to be. These realities require new and innovative approaches.

Security managers are in a key position to influence their organizations if they adopt practical notions in their BC approach. And, in some cases, it is the security manager who is tasked with creating a new BC program where none existed, or worse—with reviving one that has languished.

Great in-depth article in August ASIS 2019 Issue and written by the chair of ASIS International Crisis Management and Business Continuity Council, Brendan Monahan. asisonliine.com

New Jersey’s ‘Dream’ Mall Oct. 25th Opening: 40M People & a Traffic Nightmare
After 16 years of false starts, the behemoth American Dream retail and amusement complex is set to open just west of Manhattan. To get there, an expected 40 million visitors must join the traffic-choked roads of northern New Jersey.

The complex’s 3 million square feet (279,000 square meters) are 45% retail and 55% entertainment, including what Triple Five calls the Western Hemisphere’s biggest indoor theme park, North America’s only indoor snow skiing and a DreamWorks water park. Among the tenants are Saks Fifth Avenue, Hermes, Century 21, a kosher food market and a 20-restaurant dining terrace.

“The problem is going to be it’s so congested that you can’t get there,” said Senate President Steve Sweeney, a South Jersey Democrat. bloomberg.com

Cool Job
Baseball Office of the Commissioner
Manager, Security & Facility Management Posted for Major League Baseball
This position serves as the chief liaison for security & facility management between Major League Baseball (MLB) and the National Association of Professional Baseball Leagues (NAPBL), also commonly referred to as Minor League Baseball (MiLB).

This position is primarily responsible for advising the Clubs, ballparks, and personnel of MiLB on security & facility management best practices and standard operating procedures, as directed by MLB’s Security & Ballpark Operations Department. The person filling this role will report directly to MLB’s Vice President of Security & Ballpark Operations, or designee, but will perform many duties at the direction of MiLB leadership. mlb.com

Whole Foods hand-scanning system processes payments in less than 300 milliseconds

Macy's Upgrading 100 Stores on top of the 50 last year

Some retailers resist price increases on tariff-impacted goods

Quarterly Results
American Eagle Q2 comp's up 2%, net sales up 8%
Michaels Cos. Q2 comp's up 0.3%, net sales down 1.8% (Closed Pat Catan's Stores)

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Spotlight on Appriss Retail

IS YOUR BORIS/BOPIS A WIN-WIN?

5 Things Every Store Should Consider

The new frontier of omnichannel retail has proved to be an exciting and challenging time. BOPIS (Buy-Online-Pickup-In-Store) and BORIS (Buy-Online-Return-In-Store) are two key factors of omnichannel retail, and they’ve allowed consumers to have more flexibility in their shopping than ever before.

However, just as it has taken strategy and proper implementation to make other technological upgrades work in stores, having efficient, risk-aware, consumer-focused BOPIS and BORIS solutions does not happen overnight.

Whether you already offer BORIS/BOPIS or are just beginning to make plans for them, there is plenty to take into consideration.

#1: Where Are Your BORIS and BOPIS Services Taking Place?

Consumers choose to use BORIS and BOPIS due to efficiency and convenience. For BOPIS consumers in particular, speed is especially important: 71 percent of consumers stated that quick services make for the ideal in-store pickup.

Depending on your store’s size and the merchandise being sold, there are several options for how to process BORIS and BOPIS transactions:

In-Store

Having a dedicated location for BOPIS and BORIS transactions is essential. Take your store’s floorplan into account. Will the consumer be able to quickly see where to go? Is there enough signage?
Keep fraud in mind: For in-store BOPIS, consumers may walk out with unpaid items as they also pick up their online orders. Pay close attention to those picking up and returning items to see if they have used gift cards, which are becoming very popular with fraudsters.

Curbside Pickup

This is a popular option for grocery stores, or for retailers with heavy or bulky items that consumers may not want to carry to their cars. This option is used less than in-store pickups (only 22 percent of consumers prefer it). One downside to curbside pickup is the lost opportunity for any impulse purchases that typically occur in-store.

Since the items will be placed directly into vehicles, think about where those designated spots will be. Will they be directly outside of the storefront with special reserved signs? Or, will those spots be in the parking lot? This can affect not only your consumers, but the employees loading the items as well.
Make the pickup easy for your consumer by considering a special curbside pickup phone number they can call when they arrive and park, as opposed to them still walking into the store.
If you anticipate curbside pickup to be busy at certain hours of the day, think about installing cameras near pickup spots to monitor and review traffic flow and service time with employees.

How you decide to handle your buy-online-return-in-store transactions depends on many things, including ... Read More

RH-ISAC: Starbucks CISO Dave Estlick to Keynote at 2019 Retail Cyber Intelligence Summit
In his keynote session, “Creating Operational Efficiencies Through Orchestration and Automation,” at our upcoming Retail Cyber Intelligence Summit, Dave Estlick, CISO of Starbucks discusses how the talent gap is and remains a consistent pain point for organizations of any size. We’re all aware of the huge shortage of talent and, hence, the competition for the qualified candidates that are out there. At Starbucks, they are addressing these issues by investing in both people and technology simultaneously to help mitigate the talent risks.

At Starbucks, Dave and his team explore ways to find areas to automate processes and tasks, while also developing and nurturing cybersecurity talent in order to keep in step with the evolving cybersecurity challenges. , he will Regardless of organization size, he believes this two-prong approach will create operational efficiencies that can organizations remain prepared for the unknown.

And speaking of Starbucks, Andy Kirkland, director of information security, will also be speaking at the conference, leading a breakout session on “Securing the Supply Chain.”

In this session, Andy will help participants explore digital transformation of the supply chain. He will discuss how change doesn’t happen overnight because it takes an understanding of the evolving landscape, and an ability to map supply chain inefficacies [SS1] to business needs and risk. In many cases, network segmentation, vulnerability management, and security assessments are being managed by decade-old systems, and supply chain security remains one of the weakest links in cybersecurity.

The Retail Cyber Intelligence Summit is tailored for strategic leaders and cybersecurity practitioners from both physical and online retailers, gaming properties, grocers, hotels, restaurants, consumer product manufacturers and cybersecurity industry partners. The full conference agenda and information on how to register is available here: https://summit.rhisac.org/agenda/ rhisac.org

CISO's Playing the Fear Card to Get the Attention They Need
CISOs play the fear card. About 40% of security chiefs say they have to present worst-case scenarios to get the attention of their boards about cybersecurity issues, SC Magazine reports. In a survey from Forrester Research Inc. of 207 security and risk managers, 63% said they are trying to calculate returns on cybersecurity tools and techniques, in part because security spending is increasingly under scrutiny. Companies that measure cybersecurity performance also tend to keep policies and training current, the survey found. cybersecurity.cmail19.com

CISOs think cloud safer, but security fears remain
More than three in five (61%) chief information security officers (CISOs) believe the security risk of a security breach is the same or lower in cloud environments than on-premise, a study shows.

This marks a major tipping point in the perception of security of the cloud, according to Nominet, which commissioned the study based on a poll of nearly 300 senior information security professionals in the UK and US at large organizations in 10 industry sectors.

The majority of those concerned about cloud security (32%) said they were “moderately concerned”, while 19% said they were only “slightly concerned”, 20% said they were “very concerned” and 17% said they were “extremely concerned”. computerweekly.com

Organized Crime Group Attacks & Skimming 80 Major Luxury Apparel's Website Shopping Carts Globally
'Magecart Hits 80 Major eCommerce Sites in Card-Skimming Bonanza'
Using Work from Home Reship Merchandise Mules
Magecart, a loose affiliation of attack groups responsible for the payment-card attacks on Ticketmaster, Forbes, British Airways, Newegg and others, typically insert virtual credit-card skimmers, also known as formjacking, into a web application (usually the shopping cart), and proceed to steal credit card information to sell on the black market.

According to research released Wednesday from the Aite Group and Arxan Technologies, a quarter (25 percent) of the sites discovered were “large, reputable brands in the motorsports industry and luxury apparel.” In all, the compromised sites were spread out across the United States, Canada, Europe, Latin America and Asia.

One of the many vulnerabilities many of these sites were vulnerable to is related to the way Magento handles video content and the retrieval of the preview image.

In addition to the outdated software, none of the sites had tamper detection or code obfuscation implemented, either.

The research also uncovered a “reshipping” arm of Magecart’s monetization activities. To launder these fraudulent transactions, the goods are shipped to pre-selected merchandise mules, according to the research. To recruit merchandise mules, the attacker posts jobs that offer people the ability to work from home and earn large sums of money to receive and reship merchandise purchased with the stolen credit-card numbers,” the report said. threatpost.com

Reflectacles develops eyewear to bypass facial recognition systems
Chicago company Reflectacles is developing the IRpair and Phantom eyewear that uses special lenses and optical filters to block facial recognition, tracking and infrared facial mapping. “Both block 3D infrared facial mapping during both day and night and block 2D video algorithm-based facial recognition on cameras with infrared for illumination,” according to ChicagoINNO. As per the Kickstarter page

Founder Scott Urban says international customers have already shown interest in the glasses, hoping to bypass facial recognition algorithms especially at political protests. “You’re largely buying Reflectacles not for the purpose of committing crime or you don’t want the government to be seeing you. It’s kind of a political speech. biometricupdate.com

Spray & Pray Attackers - Don't Care if You Have Cyber Insurance
However Some Look For Bigger Paydays With Co's Cyber Insurance
Many ransomware attacks are "spray and pray," with criminals unleashing crypto-locking malware installers, often via spam or phishing campaigns, to opportunistically infect as many organizations as possible, regardless of their size or industry, security experts say.

However some ransomware-wielding criminals, however, choose to target specific organizations in pursuit of a bigger payday. But some attackers could be going further. A ProPublica report published last week suggests that some hackers are actively selecting targets that they know carry cyber insurance on the basis that they'll be more likely to pay ransom demands. govinfosecurity.com

Security guards, police, LP officers under attack in Halifax
5 incidents over the span of 2 days
The Winnipeg Police Service says that there were several serious incidents to start off the long weekend in which their own officers, security guards, and loss prevention officers were assaulted.

Security guard punched
Police say a woman was causing a disturbance near the rear doors of a business in the 300 block of Portage Avenue when she was asked to leave by a security guard. The female subsequently punched the security guard in the head and broke her glasses. A second security guard responded, and the female spat in his face before kicking him in the chest. The female was taken into custody and turned over to members of the Winnipeg Police Service.

Shoplifter punches employee
A 32-year-old woman has been charged with assault following an incident Friday afternoon. Police say that a woman attempted to steal merchandise from a business in the 300 block of Portage Avenue but was confronted by an employee along with a security guard. The female returned the property but refused to leave and punched the employee in the face. She was subsequently taken into custody and turned over to members of the Winnipeg Police Service.

3 women spray employee with bear spray
Three females had entered a retail store, at which time one female stole merchandise and left without paying. A loss prevention officer attempted to stop the female and was sprayed with a substance believed to be bear spray. The three females then fled. chvnradio.com

British Columbia's malls punch above their size for sales
With just 13% of the population, B.C. has 30% of Canada’s highest-grossing malls

The sizes of British Columbian malls and shopping centres aren’t in danger of knocking other provinces’ megamalls out of the Canadian real estate record books. British Columbia’s largest mall, Metropolis at Metrotown, at 1.7 million leasable square feet, is only the fifth-largest mall in the country behind the West Edmonton Mall in our less populated neighbour to the east and three Ontario malls in the Greater Toronto Area.

Yet B.C.’s malls seem to be more popular than their square footage might suggest, with Metropolis being hailed as the second-most-visited mall in the country in 2017 with nearly 28 million visitors, almost a million more than the West Edmonton Mall. In 2018, Metropolis fell to third behind the West Edmonton Mall.

CF Pacific Centre, B.C.’s seventh-largest mall, is not on Canada’s top 10 largest mall list. However, it is the seventh most popular mall in the country with 22.1 million shoppers in 2018. Despite having only 13% of the country’s population, British Columbia has 30% of the top 20 highest-grossing malls, beat – only by Ontario with 50%. biv.com

Cannabis Canada: Black market down 21% since legalization
Canada’s legal cannabis industry output has doubled since the country legalized cannabis in October, and has almost surpassed the black market in less than a year. Statistics Canada released updated monthly and Q2 GDP figures on Friday, including details on the cannabis industry’s output in June. The cannabis industry’s output in June came in at $7.79 billion, up from $6.95 billion back in October. Meanwhile, Canadian household cannabis consumption spending came in at $5.44 billion in the second quarter of the year. Perhaps more importantly, StatsCan data shows the output in Canada’s cannabis black market declined by 21% since recreational pot was legalized in Canada in October. bloomberg.ca

Canadian Anti-Fraud Centre Fraud Detection and Prevention Strategies at Retail Secure

Fraud detection and prevention is one of the many concerns keeping LP professionals up at night. With so many different types of fraud, fraudsters are finding new tactics to reach potential victims.

The Canadian Anti-Fraud Centre is the central agency in fraud detection. Hear from its intelligence researcher and expert, Keith Ward on how to outsmart fraudulent activities and keep your business and customers safe.

This session was designed from the feedback received by loss prevention retailers and integrators. It’s one of the top five presentation topics requested for Retail Secure 2019 – Canada’s only loss prevention conference specifically designed for retailers by retailers.

Join us September 24th at the International Centre in Mississauga. RetailSecure.ca

Canada Store Openings & Expansions
● Nike to Open Massive Flagship at Toronto’s Yorkdale Shopping Centre
● Canadian Jewellery Brand ‘Hillberg & Berk’ Announces Retail Store Expansion into British Columbia & Manitoba
● Aritzia to open Kelowna store this fall at Orchard Park
● Change Lingerie Announces 4 More Canadian Locations Amid Expansion
● McArthurGlen Vancouver Airport Outlet Mall expansion now open

Forever 21 Could Completely Shut Down All Their Canadian Stores

Trudeau makes surprise stops at Metro Vancouver grocery store, White Spot

Popeyes' chicken sandwich isn't heading to Canada yet

Calgary, AB: Machete-wielding man shot by police in mall parking lot charged with assault
Charges have been laid against a man who was shot by police Sunday morning in southeast Calgary after approaching officers while holding weapons. The Alberta Serious Incident Response Team seized video from officers' body-worn cameras. The agency said it showed the man approaching officers while wielding a large machete in one hand and knife in the other. After the shooting, the man still refused to drop the weapons, and additional force was necessary to arrest him and get him medical treatment, police said. cbc.ca

Vancouver, BC: RCMP make arrest in connection to sale of fraudulent smartphones

Ontario: Police say identity thief tried to obtain credit from jewelry stores in Oakville, Burlington

Medicine Hat, AB: Man trying to use stolen credit card arrested by police officer behind him in line

Langley, BC: RCMP release images of nine suspects wanted for theft, fraud, and more

Thunder Bay, ON: Police warn PIN-stealing 'fraudsters' may be en route to the city

Toronto, ON: 2 arrested after series of store robberies, BB gun shootings

Midland, ON: Thieves target locked food trucks in late-night 'smash-and-grabs'

Robberies & Burglaries

● C-Store - Grand Falls-Windsor, NL - Armed Robbery
● Liquor Store - Halifax, NS - Robbery
● Unnamed Store - Toronto, ON - Multiple Robberies

View Canadian Connections Archives

LPNN On Location with Axis Communications

Hedgie Bartol, Retail Business Development Manager, Axis Communications with LPNN MC Amber Bradley

With limited budgets these days, retailers are being tasked to do more with less. That includes leveraging existing technology in stores wherever possible. And nobody owns more technology in retail locations than loss prevention professionals - from cameras and alarms to POS, EAS, RFID, the list goes on.

Hedgie Bartol of Axis Communications tells us how LP/AP teams can integrate technology within their stores to go beyond reducing shrink, adding value to other parts of the business including operations, marketing and sales.

To learn how Axis can help you do more within your store, visit www.axis.com

Amazon tests Whole Foods payment system that uses hands as ID
Accurate to within one ten-thousandth of 1%
The e-tailing giant’s engineers are quietly testing scanners that can identify an individual human hand as a way to ring up a store purchase, with the goal of rolling them out at its Whole Foods supermarket chain in the coming months, The Post has learned.

Employees at Amazon’s New York offices are serving as guinea pigs for the biometric technology, using it at a handful of vending machines to buy such items as sodas, chips, granola bars and phone chargers, according to sources briefed on the plans.

The high-tech sensors are different from fingerprint scanners found on devices like the iPhone and don’t require users to physically touch their hands to the scanning surface. Instead, they use computer vision and depth geometry to process and identify the shape and size of each hand they scan before charging a credit card on file.

The system, code-named “Orville,” will allow customers with Amazon Prime accounts to scan their hands at the store and link them to their credit or debit card. It’s accurate to within one ten-thousandth of 1%, but Amazon engineers are scrambling to improve it to a millionth of 1% ahead of its launch, the source said. nypost.com

VP of LP job posted for Fareportal - online travel agency based in NYC
The successful person will be responsible for minimizing fraud rates and reducing customer credit card chargebacks. This person will be working closely with the Company’s Data Science, Tech, Operations, and the C-suite to surpass benchmarks established in the Company’s recent pass for fraud detection and proactively identify Fraud trends. fareportal.com

Five Black Friday statistics to help you prepare 2019 holiday campaigns

UK retailers across rolling out new anti-fraud measures

Clifton, NJ: Woman Stole Diamond Ring, Swapped It For $28K Ring At Costco
A 49-year-old Nutley woman faces theft charges after authorities said she swiped a $28,000 ring from Costco by swapping it out with a less-expensive band. Izaebela Kolano was arrested Sunday after officers were called on a report that a woman asked to see a ring at the jewelry counter, looked at it and then returned "what was thought to be the original ring," Clifton Police Det./Lt. Robert Bracken said. But, after she left, employees discovered Kolano left behind a different ring, one that was valued at significantly less - $1,999, Bracken said. Management at the store also determined the ring was reported stolen from the Costco in Wayne earlier that day, he said. patch.com

Lewis County, WA: Three arrested in $11,000 ORC Theft; hitting 16 stores
About 3:15 p.m. Monday, Centralia Police were dispatched to the 100 block of West High Street after a report of shoplifting. After the three were taken into custody, police say they searched their vehicle and found more than $11,000 in stolen merchandise from 16 stores. Most of the merchandise still had the security devices attached, according to police. theolympian.com

Madison, WI: 1 of 4 arrested in ‘global cash card’ scam pulled at Bed Bath & Beyond
Police nabbed one of four retail theft suspects Monday after they used a “global cash card” to purchase more than $3,000 worth of merchandise and gift cards from Bed Bath & Beyond on Lien Road. Jamar C. Lewis, 20, Flint, was arrested for felony retail theft. A clerk said the men told her their “cash card” required her to push the “cash” button on the register before they swiped the card. In the end, they had paid nothing. While an officer was taking a report on the crime, one of the suspects arrived at the Bed Bath & Beyond location on Junction Rd. He was attempting to return more than $700 worth of items stolen during the Lien Road scam. That’s where police arrested Lewis. He refused to identify his co-conspirators but said they had come to Madison for a vacation. wkow.com

Conroe, TX: Nike-wearing man allegedly steals $10K in merchandise from Best Buy, Target

New York, NY: Anthropologie reports $3,000 Grab & Run theft; two thieves stuffed 15 pairs of jeans worth $2,905 into tote bags and walked out of the store

Queen Creek, AZ: Three men Grab & Run $2,500 of High End RC Cars; Hobby Shop Owner injured as suspect flee.

Trumbull, CT: Woman arrested for 5 Thefts totaling $2,2200 from The Home Depot

Kirkwood, MO: Two suspects wanted in $1,100 theft and threatening a Loss Prevention agent with a weapon

Park City, UT: Summit County Sheriff’s Office investigating ORC ring who hit the Outlets Park City

View ORC Archives

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Robberies, Incidents & Thefts

Lodi, CA: Man Randomly Starts Punching Young Boys In Face At Target Store
According to the Lodi Police Department, officers recently responded to the Target in the city to investigate after an 11-year-old and 5-year-old were reportedly punched by a man. The man ran out through the north exit door but was soon found behind an electrical box behind the store. Officers say the man, 51-year-old Galt resident Jeff Hardcastle, appears to have been under the influence at the time of the attack. The attack was completely unprovoked, police say, and it’s unclear why Hardcastle allegedly punched the children. sacramento.cbslocal.com

Colorado Springs, CO: Sprint Store Burglars ditched their getaway car, leaving behind a stash of stolen phones
Police say the phones had been taken from a Sprint store on Barnes Road shortly before 4 a.m. Wednesday. The crooks were seen driving away from the shopping center, so officers set up a large perimeter in the surrounding neighborhoods to keep them from escaping. Police said the crooks abandoned the car about 2.5 miles from the store. They left behind all of the phones taken during the burglary. kktv.com

York County, PA: Dollar Tree Employee attempts frame other staffers for theft
Jonathan Askew, 28, entered the store during business hours and remained inside until it closed. While wearing rubber gloves, he then allegedly used a current employee’s passcode to charge $1,600 onto four Green Dot debit cards — receipts found in a trashcan were timestamped at 9:13 p.m. and 9:14 p.m. About two and half hours later, Askew called police and reported that he was watching two females and a male walking around the store, which was closed. Police arrived on scene and found no suspects inside. Askew also used a text computer application to create a false text string between he and another person, in which that person admitted to committing the burglary. Askew faces charges of burglary, criminal trespass, theft by unlawful taking, retail theft, false report to law enforcement. fox43.com

Kelso, WA: Burglars stole 150 pounds / $250,000 in marijuana from Kelso producer

Ames, IA: Kay Jewelers Employee arrested for $10,000 theft of merchandise

San Jose, CA: 10 arrested in connection with dozens of Bay Area burglaries

Niagara Falls, NY: Woman charged with shoplifting 9 cases of beer from Target

Counterfeit

Fake Goods, Real Dangers: IPR Center Reports $1.4B in Counterfeit Seizures
The National Intellectual Property Rights Coordination Center (IPR Center) is reviewing an annual report on the number of IPR seizures which has raised the total estimated manufacturer's suggested retail price (MSRP) of the seized goods, had they been genuine, to $1.4 billion. The total is based on data gathered jointly between the ICE Homeland Security Investigations-led IPR Center and Customs and Border Protection (CBP) Office of Trade in a 36-page report titled Fiscal Year 2018 Seizure Statistics. The report also reveals an upward trend in all categories of HSI enforcement showing 381 individuals arrested, 296 indictments obtained, and 260 convictions related to intellectual property crimes. americansecuritytoday.com

Sentencings & Charges

Armed Robbery Crew Member Convicted Robbing 4 AT&T Stores in Clearwater, FL

None to report.

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