How will emerging technologies change the world of retail? What are
the most innovative startups doing to change how consumers shop? And
what can traditional retailers do to become well-prepared for the
changes? Find out in the latest installment of Tony D’Onofrio’s
immensely popular webinar series on the disruptive future of retail.
Tony’s special guest will be a noted industry analyst and top 50
retail influencer, Jeff Roster, who serves as an advisory council
member at George Mason University’s Center for Retail
Topics covered will include:
Emerging technology developments in retail, especially AI, IoT, and
New retail business models that will drive faster industry growth, such
as social commerce and live streaming
Insights into the retail technology startup community in terms of size,
growth and focus areas
Latest finding from the research done at the George Mason University’s
Center of Retail Transformation
At the end of the webinar, our sponsor, Prosegur Security, will
award five LPF scholarships to attendees by random drawing.
This webinar is presented by the
Foundation in partnership with
and qualifies for 1 continuing education unit (CEU) towards your LPC
recertification or CFI recertification.
The U.S. Crime Surge
The Retail Impact
California's Crime Surge Becomes Top Issue in Recall Race
CA homicide rise becomes recall rallying cry, but experts question Newsom’s role
Newsom signed a bill last month to reestablish a state law enforcement unit
focused on reducing organized retail theft.
An image of crime tape flashes across the screen. A woman says, “we
don’t feel safe anymore,”
adding that “crime is surging” in California. The solution, the ad paid for by a
Republican group argues, is to recall Gov. Gavin Newsom.
looking to replace Newsom in next month’s election say the governor is “soft on
crime” and to blame for the state’s increase in violent crime,
pointing to a rise in
homicides as a reason voters should approve the recall.
But researchers who study crime rates say the surge is much more complicated
than the attack ads suggest, and that the causes for it likely extend well
beyond the policies of one governor or even one state.
homicides rose 31%
between 2019 and 2020,
with firearms used in three-quarters of those deaths, according to the state’s
Homicide Report published by the Department of Justice. That report notes that
the COVID-19 pandemic had unknown impacts on crime data that warrant further
analysis. Chalfin said the United States experienced a 25% overall increase in
homicides last year during the COVID-19 pandemic, the largest one-year jump
since reliable tracking began in 1960.
Some criticism of Newsom echoes longtime Republican and law enforcement talking
points that focus on policies enacted long before he took office. California has
been a leader in efforts to reform the criminal justice system, including
ending cash bail for some defendants
and working to overhaul sentencing rules.
Recall proponents have repeatedly pointed to
Newsom’s support of
Proposition 47, the
2014 ballot measure that
felony drug and theft offenses as misdemeanors,
as diminishing public safety. There has been much debate
over how Proposition 47
and similar policies have actually
changed crime trends.
facing criticism about his record on crime,
Newsom signed a bill
that reestablishes a state law enforcement unit focused on reducing organized
Republican political consultant Rob Stutzman said crime has increasingly become
a priority in the recall election as it has risen in polling.
Crime & Violence Putting Michigan Avenue Stores
Out of Business
Once-bustling South Michigan Avenue has faded amid crime, disinvestment
After years of disinvestment,
vacant storefronts and empty lots can be seen along the Far South Side
neighborhood’s stretch of once-bustling South Michigan Avenue. Things
have deteriorated to the point the area was listed by Preservation Chicago last
year as one of the city’s “most
have been discussions among city officials and civic and business groups for
years about how to attract investment in the area. Business owners say
they keep waiting but have
seen no plans put forth.
Roseland is one of the community areas that Mayor Lori Lightfoot’s
administration has identified
as priority areas for addressing crime and violence. As of Aug. 6,
there had been 15 killings in
Roseland so far this year, up from 12 at the same point last year,
according to a
Chicago Sun-Times analysis.
But City Hall hasn’t provided any of the assistance yet to Roseland and other
areas on the Far South Side that was promised to help fight violence, the
Sun-Times recently reported.
“I don’t know if I’ll be here,”
said Edwards, who has struggled to find money for renovations.
The Scotts remember when their business was surrounded by others including a
restaurant and a hardware store.
“They tore down the mall and
just left it vacant with nothing else coming,” said Edmund Scott, who is
president of the Roseland Business Development Council. In 2011, “There was talk
about an Aldi store that was going to come there to replace it, and
there was a big poster saying
that a grocery store is coming. But it never showed up to this day.”
Musa Tadros, the developer of the site across from the Scotts’ business that was
being looked at for an Aldi store, still owns the property. He said the plans
didn’t work out because the
project wasn’t able to get tax-increment financing from City Hall, as a Walmart
store a couple of miles away did.
'It's Legal to Steal!'
California Recall Candidates Debate Rising Crime in Oakland, San Francisco
Gubernatorial candidate Caitlyn Jenner is making her thoughts on
crime under the rule of Gov.
Gavin Newsom known. In an interview with Inside California Politics’
Ashley Zavala, Jenner first mentioned
crime in Oakland.
“In Oakland… you had that terrible crime that was happening it was caught on
video, where you had these two thugs going up against this Asian girl…this Asian
older woman…trying to get her purse. Two local citizens jumped in to help him.
One got shot, fortunately not fatally. One got shot. Then the next day the
leader of the Asian community asked Governor Gavin Newsom,
‘please declare a state of
emergency! Because we need help down here. Crime is out of control.’ And
Gavin Newsom declined him.”
Jenner then focused on San Francisco’s crime situation. “Look
at San Francisco! It’s legal to steal! I mean, what is happening to our
state under his rule!” Jenner said.
Last week, a man was
charged in 27 separate
attacks against mostly Chinese-owned businesses in San Francisco. With
these videos of recent crimes in San Francisco all being caught on camera and
going viral, many business owners and residents voiced
concerns about the safety of
the city and its future with tourists coming back to visit.
In a poll conducted by the San Francisco Chamber of Commerce,
8 out of 10 respondents said
they believed crime has gotten worse in the city, and 70% felt the
quality of life has decreased.
Is America's Gun Epidemic Fueling the Mexican
Where do Mexican drug cartels get their guns? Often, the United States
Diaz is part of what cartel members call the “Hormiga,” Spanish for “ant,”
referring to an ant trail of
reliably flowing weapons transported from the southern U.S. to Mexico,
said Jaeson Jones, who tracks cartel trends and previously managed the daily
operations of the Texas Rangers' Border Security Operations Center.
Mexican government estimates that
more than half a
million guns are smuggled from the U.S. each year, arming Mexico's deadly cartel
wars. Officials in
Mexico — which has just one gun store and issues fewer than 50 gun permits a
blame lax U.S. gun laws
and the prevalence of gun shops in America
for the bulk of weapons that allow cartels to flourish. Earlier this month, the
Mexican government sued U.S. gun manufacturers in federal court, accusing them
fueling the violence.
Diaz is one of
360 suspects arrested
so far during Operation Without a Trace,
an ongoing crackdown launched nearly two years ago by Homeland Security
Investigations and U.S. Customs and Border Protection to intercept illegal guns,
said Joseph Lestrange, division chief of Homeland Security's Transnational
These agencies team with the U.S. Bureau of Alcohol, Tobacco, Firearms and
Explosives to investigate the financing, transportation, and communications
methods of smuggling networks.
seized $29 million and intercepted more than 1,200 guns, 4,700 magazines for
semi-automatic and automatic weapons and 700,000 rounds of ammunition
headed to Mexico, Lestrange told The Courier Journal this month.
The Mexican government
blames prominent U.S.
gun manufacturers for the influx of cartel weapons
in its lawsuit against them in federal court in Boston. "Almost all guns
recovered at crime scenes in Mexico —
70% to 90% of them —
were trafficked from the U.S.,"
the Mexican government claims in its complaint.
More Stores, Less Crime
Young Adults Say They Want to See a Thriving Downtown
More than a dozen Youngstown-area young adults aged 19 to 35 offered their views
Thursday on how the city should
distribute the $82.7 million
allocation from the American Rescue Plan.
Some of the key critical issues discussed included a
lack of grocery stores, more
job opportunities, and addressing crime and safety. Festivals, Jazz in
the Park and affordable housing were some of the treasures of the city cited by
the group. Entrepreneurial expansion, arts and activities, along with getting
more than restaurants downtown were on the wish list.
Capitol Police officers sue Trump, right-wing groups over Jan. 6 riot
365.7M Vaccinations Given
US: 39.3M Cases - 651.9K Dead - 30.7M Recovered
215.6M Cases - 4.4M Dead - 192.8M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember &
Private Industry Security Guard Deaths:
Enforcement Officer Deaths: 359
*Red indicates change in total deaths
Vaccines & Police Reform
How Vaccine Mandates Can Promote Police Reform
Police unions are denouncing
vaccine mandates in
Richmond, among others. “We are a union and we will defend our
members,” national FOP executive director Jim Pasco told Axios. “You cannot tell
people what to do. It’s still an individual and personal choice.” In cities that
have made their mandates stick,
police have warned of mass
It’s usually easy for police to scare a mayor by threatening to leave the
streets undefended. But in this instance,
vaccine mandates present a
rare opportunity for a double win. Cities can simultaneously
defend an important
anti-pandemic measure, and induce at least some of the most dangerous police
officers to leave their jobs.
The public-health benefits of a vaccine mandate are obvious enough. The subtler,
but longer-lasting, effect of
the mandate would be to push out police officers who refuse vaccines.
The central obstacle to reforming police practices, and restoring trust between
Black communities and the people entrusted with their protection, is ridding
departments of their worst members.
Police unions often make it virtually impossible to remove or even
discipline abusive cops. If
cops decide to walk away over the vaccine mandate, they’ll have accomplished
what decades of reform efforts have failed to do: weed out the most
The number of police who actually walk away over a vaccine mandate is likely to
be far less than the threatened numbers. But
however many police decide to
self-purge over vaccine mandates is one less risking becoming that city’s next
Derek Chauvin. Police threats shouldn’t make mayors scared to enforce a
vaccine mandate. It should be seen instead as a side benefit.
Calif. Considers Severe Limits on Unvaccinated
California could require vaccines at indoor restaurants, bars, gyms and more
Lawmakers are considering a proposal that could severely limit the
activities of unvaccinated residents
lawmakers are considering a COVID-19 vaccine requirement that would be among
the most sweeping in the country and could soon force Californians to show
proof of vaccination to go about much of their daily lives.
According to the
Sacramento Bee, which obtained a draft of the proposal, a coalition of
Democratic lawmakers is expected to introduce legislation that could require
people to show they are fully vaccinated before they can go inside restaurants,
gyms, bars, theaters and other places. Negotiations are ongoing, and details
of the bill are expected in the coming days.
The latest step comes after weeks of building momentum for vaccine mandates as
the state contends with the highly contagious delta variant. Earlier this month,
San Francisco became the first major U.S. city to adopt
sweeping mandates. And California already has a vaccine or negative
COVID-19 test requirement on the books for large indoor events such as concerts
and sports with more than 1,000 attendees. The state also has mandated that
people in certain professions, such as health care workers, be vaccinated.
Mask Mandate Reinstated in Illinois
Illinois requires all residents to wear masks indoors
Illinois will require all
residents to wear a mask indoors regardless of
vaccination status in an effort to protect those vulnerable against
COVID-19, Governor J.B. Pritzker announced on Thursday. The state will also
require all healthcare workers and teachers and college students to be
vaccinated or face strict testing requirements.
The new mandate, which goes
into effect on Monday, is an effort to slow new infections as hospitals
in the state become overwhelmed with cases. "Today's actions are necessary
because Delta is different," Pritzker
tweeted Thursday. "The rapid spread in Illinois and across the U.S. is
holding us all back from the post-pandemic life we so desperately want - harming
our most vulnerable."
Illinois is one of many states
seeing a sharp increase in COVID-19 cases driven by the
Delta variant. Pritzker said the new restrictions are an attempt to relieve
pressure on the state's hospitals, which are currently overwhelmed with COVID
patients. "Unfortunately, we are running out of time as our hospitals run out of
beds," Pritzker said Thursday.
'No Vax Mandate Job Board'
Job boards for workplaces that specifically don't require COVID-19 vaccinations
are popping up as more employers have started requiring the shot
Job boards are connecting
anti-vaxxers with employers that don't require the shot.
boards for sharing open roles at
companies that do not require
employees to be vaccinated against COVID-19 have been popping up online
as vaccine mandates are becoming more common.
One board is hosted on
Gab, the social media platform that has been embraced by some conservatives
and members of the far-right. In an email sent to users on Wednesday, Gab CEO
Andrew Torba announced the "No
Vax Mandate Job Board."
The group, which had nearly
30,000 members after just two days, was filled with messages from people
looking for work that won't require them to be vaccinated.
Torba said Gab created the group in light of President Joe Biden
urging businesses to implement
vaccine mandates after Pfizer-BioNTech's coronavirus vaccine received
full approval from the Food and Drug Administration on Monday.
1-2 Years in Jail, $30K in Restitution for
Coughing on Store Food
Woman Sentenced After Coughing On Store Food, Claiming She Had COVID
A Pennsylvania woman who
pleaded guilty to coughing and spitting on food at a supermarket in the early
days of the coronavirus pandemic was sentenced Tuesday to at least a year
in jail. Margaret Ann Cirko, 37, pleaded guilty in June to a felony count of
making bomb threats.
Authorities said Cirko entered a Gerrity's Supermarket location in Hanover
Township, near Wilkes-Barre, on March 25, 2020, and
purposely coughed on fresh produce and other merchandise while yelling
that she had the virus and that everyone would get sick.
Joe Fasula, co-owner of the supermarket chain, said that
over $35,000 worth of merchandise had to be thrown out as a result of
what Gerrity's had called
a "twisted prank." Cirko tested negative for COVID-19, according to her
attorney, who said she was intoxicated at the time of the incident.
A Luzerne County judge called Cirko's conduct "totally outrageous" and
sentenced her to one to two years in jail, to be followed by eight years
of probation. She also was
ordered to pay nearly $30,000 in restitution.
COVID Forced Retailers to Go Digital for Good
The pandemic, Amazon made retailers fundamentally stronger
The latest retailer results highlight how digital transformation has created a
more enduring business model accelerated by COVID-19 and the threat of Amazon.
Retailers in 2019 were on a slow march toward becoming irrelevant, roadkill for
Amazon and digital wannabes if they were lucky.
Then the COVID-19 pandemic hit in 2020, brick and mortar retail stores closed
with the exception of a few players such as
Walmart, Target, supermarkets, Home Depot and Lowe's.
transformation efforts looked a bit more pressing.
Digital sales surged, delivery models emerged, and curbside pickup and store
fulfillment became omnichannel staples amid stay-at-home orders.
Fast forward to today and
retailers are in a
fundamentally different place.
This retail environment is about being digital, delivering unified experiences,
leveraging smart analytics, building on cloud infrastructure, and
putting up a real fight
against Amazon. Hell, even foot traffic has returned to bolster already heady
The latest batch of retail earnings have highlighted the transformation that's
occurred in the retail industry. What has emerged is a transformation playbook
and model for further technology investment.
Technology spending accelerated because retailers had no choice. Yes, there were
a few retailers who were thinking ahead. Target's
purchase of Shipt for instance made it look like the
company had a crystal ball. Walmart was heavy into e-commerce before
COVID-19 hit. But
debt-ridden retailers trying
to slow-walk digital transformation stepped on the gas.
FDA Tells Americans to Stop Taking Livestock Drug
to Treat COVID
Livestock Drug Flying Off Shelves After FDA Urges
People Not to Take It
Amid increase in COVID-19 cases, shoppers clean NC store shelves of livestock
Iowa farm store customers seeking unauthorized animal deworming drug for COVID
Las Vegas feed store sells out of Ivermectin, blames customers trying to treat
Oklahoma store says people still buying cattle medication to treat COVID-19
despite FDA's warning
COVID patients overwhelm Texas hospitals, amid 'hair on fire' crisis
"Never seen so much death in my career": OR hospital packed with COVID patients
Krispy Kreme to give 2 free doughnuts a day to people who've had a COVID shot
Apple's 'Systemic' Harassment & Discrimination
'#AppleToo' campaign received 'hundreds' of stories from the company's retail
staff, alleging harassment and discrimination
Hundreds of complaints were submitted within 48 hours, mostly from retail
staff, organizers said.
a group of 15 Apple employees
unveiled the "AppleToo" website,
saying they hoped to create "systemic change in our workplace." The campaign
months of disharmony at the tech giant, as an increasing number of employees
spoken publicly about their dissatisfaction with Apple's working conditions.
claims of a hostile work
environment at Apple's retail stores in 2016, when a veteran
employee claimed they had been poorly paid, denied promotions, and regularly
threatened by customers. The company declined to comment when approached by
Insider at the time.
Since then, more Apple
employees across the company have vocally expressed their dissatisfaction with
the company over workplace-related issues.
Cher Scarlett, an AppleToo organizer and engineer at the company for the past 18
months, told Insider the site had
received more than 300
submissions in its first 48 hours.
majority of those stories came
from the company's retail staff,
"Right now, it's quite clear that this is a serious and systemic problem," she
added. "It needs to be looked into thoughtfully and thoroughly." Apple did not
respond to Insider's requests for comment.
A week before the AppleToo website launched, Ashley Gjøvik, a senior engineering
program manager at the company,
claimed publicly that Apple had exposed her to "sexism, a hostile work
environment, sexual harassment, unsafe working conditions, and retaliation."
Barbara "Dawn" Underwood, a former employee at the Apple Store in Augusta,
currently in the process of
suing Apple for $1.7 million in damages.
She claims in her lawsuit that management failed to deal with her repeat
allegations of sexual harassment, assault, and "verbal, emotional, and physical
abuse" against a male coworker, who is also listed as a defendant in the suit,
alongside a number of her former colleagues. This experience, Underwood said in
court filings, had
left her contemplating
suicide, dependent on antidepressants, and contributed to her being forced to
sell her home of seven years.
Walmart Discrimination Lawsuit
Houston, TX: 2 Black men accused Walmart of racial discrimination, saying they
were handcuffed and accused of stealing when they tried to return a TV
say Walmart staff falsely accused them of stealing when they tried to return a
Black men in their 50s are suing Walmart, alleging that
the retailer falsely accused
them of stealing when they tried to return a TV. The two men said that
when they went to return the TV, a white employee at the customer-service
counter accused them of stealing it and refused to acknowledge their receipt as
proof of purchase.
The plaintiffs Dennis Stewart, a former police officer, and Terence Richardson,
a pastor, were handcuffed by the police at a Walmart in the Houston suburb of
Conroe, Texas, after trying to return a $300 TV last September, the lawsuit
Stewart bought the TV earlier
in the day but said it wasn't working properly, and so wanted to return it,
the lawsuit said.
They said the associate called the police.
The lawsuit said the police
arrived, handcuffed them, and took them to the loss-prevention office,
where Stewart was said to have broken down in tears.
The police later released Stewart and Richardson, but the lawsuit said
the store manager asked the
pair to sign a paper confirming they would be arrested if they returned to the
The men say
a Walmart associate shouted at
them: "Take this f---ing receipt, take that f---ing TV, get the f--- out
of this store, and never f---ing come back." Stewart and Richardson are
accusing Walmart of racial
discrimination, false arrest and imprisonment, and breach of contract.
Dollar General's Bright Future
It Doesn’t Pay to Bet Against Dollar General
Chief Executive Officer Todd Vasos, who himself had a
long career managing drugstores before Dollar General, said
the company is eyeing services
that rural America
doesn’t have access to—such as eye care, telemedicine and prescription
delivery to stores.
Given Dollar General’s already-high presence in rural America,
moves that could drive even
more customers to its stores
will be key to keep up its strong growth. The company has already been
introducing produce and discretionary items to its stores, for example.
Last year, it even
rolled out a new store concept—Popshelf—aimed at wealthier shoppers
in suburbs. Wherever it operates near competitors, Dollar General excels at
whisking customers away. Analysis from Jefferies—based on foot traffic
data—showed Dollar General taking share from its competitor Family Dollar in
Few retailers have come close to matching Dollar General’s savvy in knowing
exactly how to invest to squeeze out the best returns. Its five-year average
return on invested capital of 15.4% is
more than triple that of
Dollar Tree and is higher than even that of retail darling Target.
While the Covid-19 pandemic’s effect on consumer health and spending is still
uncertain, investors in Dollar General can rest safe knowing that
their dollars are in good
Spending Slows, Inflation Rises
US consumer spending slows to 0.3% gain in July
Growth in U.S. consumer
spending slowed in July to a
modest increase of 0.3%
inflation over the past 12
months rose to the fastest pace in three decades.
The July increase in spending was down sharply from a 1.1% rise in June, the
Commerce Department reported Friday. It was the clearest signal yet that
the surge in the delta variant
of the coronavirus was having an impact on consumer spending, the driving
force in the economy.
The report showed that
consumer prices over the past
12 months have risen 4.2%, the biggest 12-month gain since a 4.5%
increase for the 12 months ending in January 1991. Incomes, which provide the
fuel for future spending, rose a solid 1.1% in July reflecting in part the
strong job gains seen that month.
Amazon opens 18th Amazon Fresh location in Chevy Case, MD
More Mattress Firm closures coming, but a turnaround could be in progress
Lululemon Plans to Hire 8K Workers, Raises Minimum Base Pay for Hourly Staff
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As retail makes its comeback, it is more important than ever to conserve
resources. This is especially important for reducing unnecessary and unexpected
spending. Finding ways to reduce costs can be challenging, especially if your
team has done a good job of doing more with less. We recommend looking to your
foundational LP/AP programs to see if there are opportunities for tighter cost
controls - like your key control program.
Locks and keys should be doing more to support the profitability of your
organization. Swapping out basic brass locks and keys for a managed Key Control
Program can make a big difference, even if you are already using interchangeable
InstaKey clients that convert to an InstaKey Key Control Program save around 80%
on rekeys. How?
Restricted, serialized keys (keys that cannot be duplicated) put tighter
controls on key holder compliance. When keys cannot be duplicated, you can
always know what keys are in circulation and who has them.
keys go missing, our
user-rekeyable key cores can be rekeyed (without locksmith service) up
to nine times before a core needs to be replaced.
key tracking software enables retailers to streamline key system record
keeping and gain better control of when rekeys happen and monitor associated
you partner with InstaKey, you get a dedicated team of Key Control experts
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wasting precious dollars on unnecessary or unexpected locksmith callouts? Do you
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and find out if you can reduce spending on Key Control.
Big Tech Goes All in on Cybersecurity After Biden
Google, Microsoft plan to spend billions on cybersecurity after meeting with
companies including Google and Microsoft committed to spending billions on
cybersecurity following the meeting.
leaders in sectors ranging from tech to insurance committed billions of dollars
to beefing up cybersecurity efforts at a White House meeting with President Joe
Biden on Wednesday.
The commitments range from working toward new industry standards to
supplying other businesses
with stronger security tools and providing skills training to workers to fill
the roughly 500,000 unfilled U.S. cybersecurity jobs.
Biden recently signed an executive order requiring U.S. agencies to use
two-factor authentication for logins, which can help prevent cyberattacks.
The White House said
Apple would create a program
devoted to making security improvements across their technology supply chains,
which will include working with suppliers to adopt multifactor authentication
and security training.
Google said it would invest
more than $10 billion over five years to strengthen cybersecurity
and pledged to train 100,000 Americans in technical fields such as IT support
and data analytics through its Career Certificate program. Google’s financial
commitment will be used to strengthen the software supply chain and open-source
security, among other things.
Microsoft committed $20
billion over five years to deliver more advanced security tools,
CEO Satya Nadella tweeted after the meeting. He added that Microsoft would
invest $150 million to help government agencies upgrade their security systems
and expand cybersecurity training partnerships. Microsoft has spent $1 billion
per year on cybersecurity
IBM said it would train more than 150,000 people in cybersecurity skills in
three years, while
partnering with historically Black colleges and universities to help diversify
the workforce. The company also announced a new data storage solution for
critical infrastructure companies and said it’s working to create safe
encryption methods for quantum computing.
Stealing Passwords with Legitimate-Looking
Microsoft Tracks Widespread Credential Phishing Campaign
Microsoft has been
tracking a widespread
credential phishing campaign
using open redirector links combined with social engineering lures that spoof
known productivity tools to trick users.
Attackers also use a CAPTCHA
verification page to add a sense of legitimacy to the campaign.
In this attack, the emails' subject lines depended on the tool they
impersonated; however, in general they contained the recipient's domain and a
timestamp. All the emails seemed to follow a pattern that showed the email
content in a box with a large button leading to credential harvesting pages if
Recipients who hover their cursor over the link or button will see the full URL.
because attackers used a
legitimate service to set up open redirect links, the victims see a legitimate
domain name they likely
recognize. Officials say they observed a spam attack this month that used a
Microsoft-spoofing lure and the same infrastructure and redirection chain.
Victims who click the redirect links are sent to a page in attacker-owned
infrastructure. These pages use Google reCAPTCHA services. When this is
the victim is shown a website
that impersonates a legitimate service and asks for the user's password.
It's prepopulated with the target's email address, adding further legitimacy to
Once the password is entered, the page will refresh and show an error message,
prompting the recipient to
enter their password again – ensuring attackers receive the correct one.
With this complete, the page redirects to a legitimate Sophos site saying the
email has been released.
full blog post for more information.
Security's New Secret Weapon for Data Breaches
The New Secret Weapon in Breach Detection: Math and Data Science
It's time for organizations across industries to use math and data science to
assess the probabilities of a breach. Here's how.
time for organizations across industries to take a page from the financial
services book and use math and data science to assess the probabilities of a
breach. Specifically, security teams can leverage time series data to build
mathematical models that describe user behavior, and then look for anomalies and
assign a probability that something is wrong.
Here are some of the elements and basic concepts of math and data science that
organizations can use to improve their breach detection:
The word "derivative" may sound fancy, but it essentially means the rate of
change with respect to time. For our purposes, a sudden increase in the number
of authentication failures per unit time (per hour, per day, and so on) is a
derivative worth watching.
Another concept that's useful in our field is building mathematical models of
asset behavior. For example, think of a software-as-a-service product or
platform as an asset. How can we provide a baseline norm that can then be used
to spot anomalies?
These examples can also include the notion of cardinality — the number of
elements of a set. This could be logins from known devices, in that we are
looking for a change in the quantity of specific critical operations to
represent a possible indicator of compromise.
Global Cybersecurity Spending Up 12.4%
Cybersecurity market soaring as threats target commercial and govt organizations
Over the past year, it’s been impossible to ignore the
rising tide of threats targeting government and commercial organizations
around the world, and the cybersecurity market is reacting.
“We are seeing a
perfect storm of factors coming together to create the most aggressive threat
landscape in history
for commercial and government organizations around the world,” said
managing director, NightDragon.
Commercial and government organizations alike are recognizing the dire challenge
at hand and investing significantly in cybersecurity technologies to combat
these threats. Spending on global information security and risk management
technologies in 2021 is
projected to increase 12.4% to $150 billion.
Additionally, with the recent
Executive Order, U.S. government spending is expected to increase 7% to
$18.8 billion in 2021.
New Cybersecurity Framework
White House Tasks NIST with Producing Another Cybersecurity Framework
National Institute of Standards and Technology will work with major tech and
insurance companies to
create a new framework to help companies build more secure software,
according to a White House release.
“The approach will
serve as a guideline to public and private entities on how to build secure
technology and assess the security of technology,
including open source software,” reads a fact sheet the administration issued
following a meeting with industry leaders at the White House Wednesday.
“Microsoft, Google, Travelers, and Coalition committed to participating in this
Voluntary NIST frameworks have been the basis of U.S. cybersecurity policy going
back to 2014, and the Biden administration is committed to maintaining as much
of that approach as it can amid pressure to impose cybersecurity requirements
the increasing scale and severity of recent attacks.
New Hampshire Town Loses $2.3 Million in BEC Scam
Register Now for the 2021 RH-ISAC Summit - September 28-29
LP/AP senior: If your retailer is a member you might want to consider attending
yourself or sending one of your team members who works with cybersecurity on
investigations or e-commerce fraud.
Especially now with the increased ransomware attacks and data beaches and the
corresponding increased attention from law enforcement. Cross pollinating and
building those relationships could pay off long term.
Amazon Cameras: Privacy Invasion & Safety Hazard?
Amazon Is Beefing Up Its Already Dystopian Worker Surveillance Machine
Amazon is installing
high-tech cameras inside supplier-owned delivery vehicles. Workers say the
cameras are a shocking invasion of privacy as well as a safety hazard.
this year, Amazon
revealed plans to
install high-tech surveillance
cameras in its fleet of delivery vans
that are now ubiquitous in neighborhoods across the United States. The
cameras watch drivers as well
as the road and provide real-time audio feedback.
The surveillance technology comes from Netradyne, a California-based company
uses cameras to analyze driver
activity so as to provide instant direction
(“please slow down,” for instance) while also storing that data to evaluate
performance in line with company metrics. In a video about Driveri, Netradyne’s
platform, Karolina Haraldsdottir, a senior manager of the last-mile delivery
operation at Amazon, emphasizes that
the cameras are meant as a
safety measure, intended to reduce collisions.
While drivers already use Mentor, an app that tracks their activity, Driveri
adds cameras, which can offer additional data for metrics. Some DSPs have told
turn off Mentor because they
could not meet Amazon’s productivity quotas without violating safe-driving
practices. There have
now been several cases of DSPs shutting down entirely after finding Amazon’s
demands and conditions to be “intolerable, unconscionable, unsafe, and most
importantly, unlawful,” as a letter from an attorney for one such DSP put it.
So, how is the roll-out of Driveri going? Drivers’ concerns about the technology
First, there is the lack of
privacy. Drivers cannot
turn off the cameras while the ignition is on, meaning Driveri can see
everything they do in the vehicle.
Additionally, there is the matter of new metrics for evaluating drivers’
performance. As one driver told Business Insider, “I get a ‘distracted driver’
notification even if I’m changing the radio station or drinking water.”
“I am now driving around with an inscrutable black box that surveils me and
determines whether I keep my job,” says the delivery driver in Washington.
“We’re all just out here trying to do our best, but we also have to contend with
knowing that each week, computers spit out metrics for us which require multiple
pages to properly display, and a drop in those abstract numbers could lose us
jobs,” he says. “All I
want to do is deliver my damn packages and go home, man.”
$100M Apple Settlement
Apple Reaches Tentative $100M Deal In Class-Action Lawsuit By US App Developers
Apple has announced that it has a deal to settle
a class-action lawsuit initiated by a group of US app developers
anti-competitive practices in the company’s App Store.
The lawsuit was filed in 2019, and
claimed that Apple charged developers excessive commissions on in-app purchases.
Apple will pay $100 million
into a Small Developers Assistance Fund and will change its terms on app
The settlement still needs a judge’s approval. But Apple issued a statement
announcing what it called “significant changes” to its App Store, systems and
procedures. .The number of price points available to app developers will expand
from less than 100 to more than 500.
Amazon Learned a Hard Lesson About Underestimating Employees
'Multi-layered Criminal Organization' Stole
Electronics & Resold Globally
Sherman, TX: 101 Indicted in Transnational Cell Phone Trafficking Conspiracy
“Operation Cash Out” Uncovers Illicit Sales of Over 70,000 Stolen Cellular
Devices Valued at Nearly $100 Million
federal grand jury in Sherman has returned a seven-count superseding indictment
charging 101 individuals in a cell phone trafficking conspiracy in the Eastern
District of Texas, announced Acting U.S. Attorney Nicholas J. Ganjei today.
The superseding indictment was returned on August 11, 2021, and charges
101 individuals with conspiracy to interfere with interstate commerce;
interference with interstate commerce; use or brandishing of a firearm during a
crime of violence; conspiracy to transport stolen property in interstate
commerce; mail fraud conspiracy; wire fraud conspiracy; and money laundering
conspiracy. The superseding indictment remained sealed until this week.
to the superseding indictment,
members of a multi-layered criminal organization stole
personal electronics, including cell phones, tablets, laptops, and smart
watches, within the North Texas area and then exported
those items overseas for resale. As detailed in the superseding
indictment, the defendants’ organization included runners, suppliers, device
traffickers, and exporters. The defendants are alleged to have stolen
electronics by armed robberies as well as through various fraud schemes.
The superseding indictment alleges that in late October 2020,
a series of armed
takeover-style robberies began to take place at AT&T, T-Mobile, and Verizon
retail cell phone stores in the Dallas area. According to the superseding
indictment, a total of 23 armed takeover robberies were committed or attempted
at various retail cellular phone stores located in Dallas, Corinth, Balch
Springs, Seagoville, Greenville, Colleyville, Flower Mound, Grand Prairie,
Arlington, Houston, Fort Worth, and Garland. The estimated loss associated with
those robberies exceeds $500,000.
Boston MA: Four Charged in Alleged $150 Million Payment Processing Scheme
Four individuals have been charged in the District of Massachusetts with
conspiring to deceive banks
and credit card companies into processing more than $150 million in credit and
debit card payments on behalf of merchants involved in prohibited and
high-risk businesses, including online gambling, debt collection, debt
reduction, prescription drugs, and payday lending, according to an indictment
unsealed today in Boston. Three of the four individuals charged were arrested
today. The fourth defendant has not yet been arrested and is a fugitive on
separate federal charges.
The indictment alleges that
Khawaja, Diab, Rountree, Wells, and others engaged in a scheme to defraud
several financial institutions, the card brands, and others of money and
property by fraudulently inducing them to provide payment processing
services to merchants engaged in prohibited or high risk transactions, and to
merchants that were terminated for fraud, chargeback, or other compliance
concerns, through knowingly misrepresenting the types of transactions that the
merchants were processing and the true identities of the merchants. The
defendants and their co-conspirators accomplished the scheme through, among
other steps, creating shell companies, designing fake websites that purported to
sell low-risk retail and home goods, and using industry-standard codes that
miscategorized the true nature of the transactions. Through the scheme, the
defendants and their co-conspirators fraudulently obtained more than $150
million in payment card processing through more than 100 sham merchants.
Gadsden County, FL 2 employees charged in theft of $135K of medical marijuana
Gadsden County Sheriff's Office arrested two Truelieve employees on Wednesday
for allegedly taking medical marijuana valued at over $135,000 from the store.
According to GCSO, the Sheriff’s Office assisted the Trulieve Loss Prevention in
the arrest of two male employees from one of the Trulieve distribution plants
located in Midway. The report states that Trulieve employees, Marquis Brown and
Sammy Carter were observed taking over 10K grams of medical marijuana valuing
over $135,000.00. During further investigation, GCSO says 7500 grams were
recovered in Gadsden County and the other 2500 grams were covered in Leon
County. According to GCSO, based on the information received from Brown and
Carter, 100% of the 10k grams of medical marijuana was recovered and returned to
Trulieve. Brown and Carter were arrested and booked into the Gadsden County Jail
for grand theft.
Gig Harbor, WA: Spy in the Sky foils Ulta Shoplifters
Three shoplifting suspects fled a Gig Harbor store with $4,600 worth of
merchandise, but they didn’t know they were being tracked by an eye in the sky.
Gig Harbor police said they used coordinates from a satellite tracking device
hidden in one of the stolen items to follow the suspects to Puyallup, where they
were arrested. Police said two of the men were caught on video taking items from
Ulta Beauty, at 5500 Olympic Dr., on Aug. 21. The men were seen taking bags
hidden under their clothing and filling them with items from the store shelves.
Shortly afterward, officers were contacted by the store’s loss control manager,
who said one of the stolen items was a package containing a device used to track
shipments by satellite. Using the coordinates provided by the loss prevention
manager, officers traced a Volvo to an address on East 44th Street in Tacoma,
and later to a fast-food restaurant on River Road in Puyallup, where the car was
stopped. Police said two passengers in the car matched the video description of
the shoplifting suspects, and the stolen goods were in the back seat. The two
men, both 39, were arrested, along with the driver, 38.
Samsung using little-known ‘kill switch’ to brick stolen TVs
There are lots of ways to turn off a smart TV, from the power button and remote
control to apps and voice control. But Samsung says that it can turn off any
Samsung smart TV, anywhere in the world, disabling it permanently – or until
Samsung decides to reactivate it. It's a little-known security feature called TV
Block, and Samsung publicly commented on the feature earlier this month after
using it to disable a number of TVs looted from a Samsung facility, shedding
light on an obscure security tool. A recent Tweet from Samsung South Africa gave
many their first heads up to the feature, saying "Did you know. Every #SamsungTV
is built with a safeguard against theft ... Recent events and the sale of
illegal goods have prompted the activation of #TVBlock, our remote solution to
ensure Samsung TVs are used by its rightful owners." One criminal group was
recently broken up after running a years-long theft and fraud scam in 13 states,
buying and reselling new TVs from Walmart stores and then returning salvaged TVs
in the boxes for full refunds. And in Memphis earlier this year, a number of
thieves successfully stole dozens of TVs from a train, breaking into multiple
boxcars and proving that train robbery is still alive and well.
Hoover, AL: Pair Of Suspects Sought In Home Depot Theft Case
West Whiteland Township, PA: Police investigating a theft of merchandise from
Shootings & Deaths
Tucson, AZ: 1 dead, 1 arrested after Walgreens Armed Robbery escalates to
man is dead and another is behind bars after an armed robbery at an eastside
Walgreens Wednesday night. Police say 23-year-old Ray Arredondo robbed a
Walgreens at 8730 E. Broadway Blvd., at gunpoint. After the robbery, he fled the
scene in a vehicle reportedly driven by 31-year-old Virgilio German Alegria.
During a brief pursuit by Tucson Police Department, Alegria crashed his vehicle
into an apartment complex gate. Police detained Alegria. However, the
23-year-old ran to Lakeside Park, 8201 E. Stella Rd., and allegedly carjacked a
minivan at gunpoint. Arredondo then abandoned the minivan and ran to a nearby
shed located at 3400 block of S. Magda Ave, where he barricaded himself. After
SWAT crews were dispatched to the scene, the 23-year-old was found dead inside
the shed with a self-inflicted gunshot wound, police say. Alegria was taken into
custody and charged with armed robbery, aggravated robbery, and felony flight
from law enforcement. The driver of the minivan was not injured, police say.
Birmingham, AL: Deadly shooting inside C-Store is Birmingham’s 3rd homicide in
under 36 hours
A man was shot to death inside an Ensley convenience store Wednesday night,
Birmingham’s third homicide in less than 36 hours. Sgt. Rod Mauldin said
authorities were notified at 10 p.m. that a shooting had taken place inside
Smart Food Mart on 20th Street, across from the city’s Fire Station 16. West
Precinct officers arrived to find the victim, a male, unresponsive on the floor
of the business. Some form of dialogue or verbal altercation took place, Mauldin
said, and the suspect fired a single shot, striking Kevin Devose, 47 in the
Port Arthur, TX: AT&T store squabble swells to fatal shooting
At about 10:19 p.m. Wednesday, Aug. 25, Port Arthur Police Department (PAPD)
officers responded to the AT&T store at 8445 Memorial Blvd. in reference to a
shooting between two people who were in a relationship. According to a news
release, 26-year-old Brittany Nicole Tims was engaged in an argument with Ronald
Frazier, 31, before Tims allegedly shot Frazier in the chest. Frazier was
pronounced dead at the scene, and Tims was arrested there for murder. She was
then transported to the Jefferson County Correctional Facility for proper
booking. This incident is currently under investigation by PAPD's Criminal
Long Beach, CA: Body camera shows what led up to Long Beach Police shooting of
armed robbery suspect
Beach police have released body camera footage of a police shooting earlier this
month in which officers shot and injured an armed robbery suspect who was
fleeing from Signal Hill. Police Chief Robert Luna said Thursday, Aug. 26, that
their investigators were reviewing the incident to determine whether the
shooting was within the department’s policies and training. “We identified areas
in which we believe the incident could have been handled differently,” he said,
“which is what our community often asks of us.” a declined to say what could
have been handled differently, as the internal investigation was underway. The
suspect, Leonides Enriquez, 28, of Bellflower, was shot more than once and was
in the hospital in critical but stable condition as of Thursday, police said. He
was facing nine total charges, including three counts of assault with a firearm.
The shooting happened after Enriquez was suspected of using a Glock to rob $500
in cash from a Signal Hill grocery store, police said, and then fleeing the
scene at around 10:45 p.m. on Aug. 8.
Phoenix, AZ: Arizona Supreme Court declines to revive death penalty bid against
immigrant who murdered a QT clerk
Incidents & Thefts
Philadelphia, PA: Giant Snoop Dogg bobbleheads stolen from three Philly area
Snoop Dogg bobbleheads have become the subject of some bizarre thefts in the
Philadelphia region. Authorities say there have been three thefts in recent days
of 3-foot-tall Snoop Dogg bobbleheads that serve as promotional displays for
Corona beer. Snoop Dogg has been using his chill vibes to promote Corona beer
for more than a year, and recently, large bobbleheads of the 49-year-old rapper
have been dropping like it’s hot from grocery stores. But it seems an unexpected
consequence has emerged from one of Corona's promotional campaigns with the
rapper. People in the Philadelphia suburbs are stealing 3.5-foot-tall Snoop Dogg
bobbleheads that have been placed inside grocery stores. The first incident was
reported on July 24 at an Acme in West Goshen, Chester County, where a man in a
"Ron Swanson Pyramid of Greatness" shirt was identified as the suspect who
swiped the bobblehead. Police said the items are worth approximately $300.
Houston, TX: With parking lot robberies on the rise in Houston, police provide
tips on how to stay safe while shopping
Los Angeles, CA: CBP Foils Attempts to Smuggle Over $53 Million Worth of Fake
Customs and Border Protection (CBP) officers assigned to the Los Angeles/Long
Beach Seaport in coordination with import specialists from the Consumer Products
and Mass Merchandising (CPMM) and Apparel, Footwear and Textiles (AFT) Centers
of Excellence and Expertise seized 39,243 counterfeit designer products arriving
in two containerized cargo shipments from China. CBP partnered with U.S.
Homeland Security Investigations (HSI) special agents to seize the first
shipment on July 19, and a second one on July 30, in independent smuggling
CBP officers discovered sandals, handbags, sneakers, hats, wallets, backpacks,
mobile phone cases, and belts bearing numerous registered and recorded
trademarks, such as Gucci, Dior, Chanel, Yves Saint Laurent, Louis Vuitton,
Prada, Yeezy, Versace, Fendi, Balenciaga, Burberry, Chrome Hearts, Nike, Air
Jordan, and Ferragamo. While these products historically have been sold on
illegitimate websites and in underground outlets, the rise of e-commerce has
offered a haven for criminals who are able to hide behind seemingly legitimate
listings. If genuine, the seized merchandise would have had a combined estimated
manufacturer’s suggested retail price (MSRP) of $53,745,802.
Boost Mobile –
Shreveport, LA – Robbery
C-Store – Newman, CA –
C-Store – Elko, NV –
CVS – Scotch Plains,
NJ – Robbery
Gas Station –
Wilmington, DE - Robbery
Hobby – Olympia, WA –
Jewelry – Myrtle Beach, SC – Robbery
Jewelry - Tucson, AZ – Robbery
Jewelry – Corona, CA – Burglary
Marijuana – Gadsden
County, FL – Robbery
Pharmacy – Wyandotte,
MI – Robbery
Woodbridge, VA – Armed Robbery (Burger King)
– Phoenix, AZ – Armed Robbery/Suspect dead
7-Eleven – Fremont, CA
– Armed Robbery
7-Eleven – Elmira
Heights, NY - Robbery
• 11 robberies
• 4 burglaries
• 1 shooting
• 1 killed
• 86 robberies
• 28 burglaries
• 1 shooting
• 1 killed
Click to enlarge map
None to report.
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LP Manager - Distribution Center (Temporary)
- posted August 20
As we commence relocating our operations to our brand new facility in
Piscataway, NJ you will be assigned to the Carteret location to insure company
Loss Prevention and Operational compliance are met. You will work with the
Piscataway Loss Prevention Manager as well as the Director of Loss Prevention
and Distribution Management in maintaining a safe and secure facility as
operations are transferred...
Seasonal Asset Protection Associate
- posted August 10
The Asset Protection Associate (APA) is responsible for the detection,
apprehension, or deterrence of customer and associate activity that could result
in a loss to Ralph Lauren. APAs are also responsible for ensuring a safe
environment for all customers, associates, and vendors...
Corporate Security Manager
- posted August 13
The Corporate Security Manager will, among other things, (a) be
responsible for ensuring a safe and secure environment for our employees,
vendors, and visitors, (b) develop, manage, execute and continuously improve
corporate security processes and protocols, and (c) lead a team of security
specialists at our corporate offices...
Area Loss Prevention Manager
Pittsburgh, PA and/or Cleveland,
- posted July 30
Our Area Loss Prevention Managers ensure safe and secure stores through the
objective identification of loss and risk opportunities. Our Area Loss
Prevention Managers plan and prioritize to provide an optimal customer
experience to their portfolio of stores. They thrive on supporting and building
high performance teams that execute with excellence...
District Loss Prevention Manager
Chicago South / Illinois Central
- posted July 28
The District Loss Prevention Manager develops and implements the Loss Prevention
program for 6 -15 selling locations. The DLPM is responsible for driving results
through achievement of goals related to inventory shortage, budget lines, cash
variance and operational compliance...
Regional Manager LP, Audit & Firearms Compliance
- posted July 21
The Central Regional Loss Prevention Manager is responsible for the control and
reduction of shrinkage at the stores in their Territory and the company’s
Distribution Centers. Investigate and resolves all matters that jeopardize or
cause a loss to the company’s assets...
Senior AP Operations Manager, Supply Chain
- posted July 14
As a Senior Assets Protection Operations Manager (SAPOM), you’ll manage a
multi-level team comprised of both exempt AP leaders and non-exempt AP Security
Specialists responsible for the execution of Assets Protection routines and
initiatives to support secure environments and protect Target’s profitability...
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Every executive has an agenda out of absolute necessity and in the normal course
of doing business. Agendas in essence drive performance and results. However,
it's the hidden agendas that one must be on the look out for because those are
the ones that do the most damage to executives and companies. And while many
tend not to acknowledge them, they do exist and finding them is the key. Dealing
with them and managing them is extremely difficult and oftentimes one finds
themselves managing the after effect and not even seeing them until it's too
late. Just remember one thing - If you know the stripes on a Zebra you can ride
the Zebra and, if you don't know the stripes, the Zebra will ride you.
Just a Thought,
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