D&D Daily Mobile Edition

The D&D Daily Mobile Edition
LP, AP & IT Security's #1 News Source

8/23/21

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Ehab Zahran, CFI promoted to Vice President Enterprise Asset Protection and Safety for Party City

Ehab has been with Party City for four years, starting with the company in 2017 as Director LP and Safety. Before his promotion to VP Enterprise AP and Safety, he served as Senior Director Enterprise AP and Safety. Prior to Party City, he spent 8 years as Regional LP Manager for Follett Higher Education and over 11 years with OfficeMax in multiple roles, including Field LP Manager, Investigations & ORC. Earlier in his career, he spent more than 6 years with Kmart as Area LP Manager. Congratulations, Ehab!

Richard Moore promoted to Vice President of Loss Prevention for Talbots

Richard has been with Talbots for more than five years, starting with the company in 2016 as Director of Loss Prevention. Before his promotion to Vice President of Loss Prevention, he spent more than two years as Sr. Director of Loss Prevention. Prior to joining Talbots, he spent 22 years with Brooks Brothers as Director of Loss Prevention. Congratulations, Richard!

See All the Executives 'Moving Up' Here

Submit Your New Corporate Hires/Promotions or New Position

FaceFirst announces Headquarters Move to Texas

FaceFirst will move its corporate headquarters from Los Angeles, CA to Austin, TX, joining a growing list of companies choosing to settle into the Lone Star State.

August 18, 2021 -- FaceFirst is excited to announce it will relocate from its current headquarters in Los Angeles, CA to Austin, TX. The software company joins a growing list of companies choosing Texas as the best location for their corporate headquarters. The new office space is in the Domain, formally the IBM headquarters and home to many other emerging technology companies who are choosing to make Austin its home base.

"Austin is a hot new tech hub and as our business evolves, we want to be closely engaged with other emerging technology partners. Texas is centrally located for our customers, but it also is a fast-growing city known for its lifestyle benefits and therefore we hope it serves as a great recruitment opportunity," said CEO Dan Merkle. "The COVID-19 pandemic influenced how and where we work. We have become far more flexible in how we engage with our employees, partners, and customers. Locating in Austin helps that approach.

Dara Riordan, Chief Operating Officer at FaceFirst, said "In addition to the pandemic creating a remote business operation overnight, it gave us pause to look at the cost of our business and the operational limitations in California. Austin is an emerging and vibrant city that is quickly becoming an epicenter in this country for technology and business and we are thrilled to be part of it." Read more here

Women in Leadership

An Hour of Virtual Learning with the Loss Prevention Foundation

September 14, 2021 - 1:00pm EST

Join the LPF and some amazing women leaders from the Loss Prevention and Asset Protection industry for an hour of virtual learning Wednesday, September 14, 2021.

Hear from these distinguished panelists:

• Kris Vece, LPQ with Protos Security
• Christyn Keef, LPC with Walmart
• Dara Riordan with FaceFirst
• Jennifer Schaefer, MA, LPC with T-Mobile
• Sandra Feinberg with Microsoft
• Dayna Howard LPC, CPP with Amazon

The executives will share their perspective on being a woman in a leadership position in the LP industry. Gain insight into their leadership perspectives and take the opportunity to interact with these great women!

The U.S. Crime Surge
The Retail Impact

Shoplifting Syndicates Cost Retailers Billions Per Year
Industry insiders blame ease of online reselling for thriving retail crime rings

Retailers are voicing concerns that e-commerce has prompted a spike in professional shoplifters boosting high-value items to sell online.

That's just one snapshot of a crime wave that's been building for years. Back in 2011, the FBI posited that "organized retail crime" was a $30 billion industry. And industry operators say the problem has only grown since then. A 2020 survey from the National Retail Federation found that organized retail theft has seen a nearly 60% increase from 2015, now averaging $719,548 for every $1 billion in sales.

Retailers are now sounding the alarm on spiking theft statistics and the role of e-commerce platforms as "fences." Traditionally, fences have taken the form of pawn shops or flea markets, but the rise of online shopping has turned this on its head. Brick-and-mortar retailers complaining that thieves are increasingly hawking pilfered products online, but e-commerce platforms argue that regulating sites will just stifle competition.

Retail companies have implemented a number of initiatives to combat these targeted thefts. Recently, Home Depot released power tools that won't work unless they're properly scanned and activated at the register via Bluetooth technology. The retailer is also looking to continue to introduce technology to combat theft, rather than locking up products. Stores have experimented with lockable cart wheels that freeze up if a person shoves a cartload of goods outside without paying. Others resort to controversial facial recognition tools, often in addition to other security measures, to assist in identifying thieves.

Jason Brewer, the spokesperson for the Buy Safe America Coalition, a lobby group for the retail industry, spoke with Insider about the efficient, intricate shadow businesses of professional shoplifters.

"This is a professional criminal," Brewer said. "They're not looking to steal food for dinner, or something they need because they can't afford it. They are stealing specific items that they know they can resell online."

"The leaders don't really care what happens to the runners," Scott Glenn, Home Depot's vice president of asset protection, told Insider. "They're just paying them a hundred bucks a day, but the runners will bring back thousands of dollars worth of product that then gets resold for profit."

But despite their ubiquity, Glenn said it is important not to underestimate shoplifting groups. He said that they can be helmed by "good administrators" and function somewhat akin to shadow businesses. Glenn said that in some cases, these professional shoplifters will steal "right up to that felony threshold" without ever crossing the line.

"They know that nothing's going to happen if it doesn't pass that certain level," Glenn said. "They'll steal up to that amount and they'll go to the next door and they'll steal up to that amount."

Brewer and Glenn said the proliferation of e-commerce has also led to a boom in criminals fencing stolen goods online. Glenn said that not all online sales platforms "have the same level of control and vetting" when it comes to merchants, while Brewer said that no online platform is currently doing enough to combat crime. businessinsider.com

Mob-Like ORC Criminals Pose Growing Threat to Shoppers
ORC crackdown is needed before shopper safety is put at risk

Without a crackdown from lawmakers, the security of shoppers could be in peril.

Businesses and law enforcement, both in New Mexico and across the nation, are now battling a new epidemic: organized retail crime.

Today, groups of professional thieves are stealing mass quantities of merchandise from retailers and selling the items to consumers, particularly on e-commerce platforms. Lawmakers on both sides of the aisle - at the state and local levels - can no longer afford to turn a blind eye to it.

It's important to recognize that organized retail crime rings aren't made up of neighborhood shoplifters or teenage delinquents - these are violent, skilled thieves who seek profit and profit alone. It also shouldn't come as a shock that they can be tied back to other reprehensible schemes such as human trafficking, narcotics, and gang activity.

Organized retail crime has worsened over the years as online marketplaces became easy, anonymous platforms for criminals to fence mass quantities of stolen merchandise. Just as alarming, these thieves have become more brazen and violent in their schemes, putting retail employees and innocent customers at risk when they carry mace, knives, and guns into stores to assist in the commission of their crimes.

There is an urgent need to address this growing problem - we need better resources and smarter laws on our books to protect communities and shut down these criminal networks plaguing local storefronts.

Federal lawmakers have recognized the need for swift action. The INFORM Consumers Act, which sits in both the US House and the Senate, is the most comprehensive piece of federal legislation targeting the sale of stolen goods online. It requires e-commerce websites to verify basic information from third-party sellers, such as a government-issued ID and necessary business contact information.

The legislation will provide online shoppers the transparency they deserve before making an online purchase, while also helping legitimate businesses - a win for all except those looking to profit from stolen goods. A national measure such as the INFORM Consumers Act will support the efforts of law enforcement officials across our state, giving them an additional tool to better track and take down dangerous retail theft rings. markets.businessinsider.com

Gang Violence Drives Rise in Murder Rates in Some U.S. Cities

Summer brings an unusual crime pattern; some police say pandemic closures of anti-violence programs are a factor

Gang shootings are driving an increase in homicides this year in Los Angeles while robberies and burglaries are dropping, an unusual crime pattern reflected in a number of cities across the country.

From the start of the year through the first week in August, Los Angeles had 232 homicides, a 22% increase over last year. About 58% of those were gang homicides, a 28% increase over last year, according to police officials.

Deputy Chief Kris Pitcher said pandemic-related shutdowns of city-sponsored and other efforts to stop retaliatory shootings between gang members were a big factor in the rise.

Nationwide, homicides rose 21% in 66 of the country's largest cities during the first half of the year, according to the Major Cities Chiefs Association.

The reasons for the rise nationwide have been fiercely debated and not well studied. Find out what they're saying. Continue Reading

Replacing PD With 'Department of Public Safety' Goes to Voters
One year later this is the end result & the only one in the nation.

Minneapolis City Council Sends Replacing PD Ballot to Voters in Nov.
While the Mayor vetoed the ballot wording twice City Council was able to over-ride his veto on third attempt late Friday.

The proposal to replace the Minneapolis Police Department with a new public safety agency has become a central issue in the November election, and the precise wording that appears on the ballot could have implications for its chances of passing or failing. National and local groups are donating to political committees seeking to sway voters. The vote will play a large role in determining how Minneapolis seeks to transform public safety in the wake of George Floyd's murder by a police officer.

The proposal would remove the requirement for Minneapolis to keep a department with a minimum number of officers based on population. The city would then be required to create a new agency responsible for "integrating" public safety functions "into a comprehensive public health approach to safety."

The proposal also would strike language from the charter that gives the mayor "complete power" over police operations, a move that likely would grant council members more sway over officers. Frey, the mayor, and the council would decide how to design the new department and whether - and how - to employ police.

What the ballot says now

Shall the Minneapolis City Charter be amended to strike and replace the Police Department with a Department of Public Safety which could include licensed peace officers (police officers) if necessary, with administrative authority to be consistent with other city departments to fulfill its responsibilities for public safety? startribune.com

Security Measures Ramped Up This Week in Minneapolis
Security fence to return to Minnesota State Capitol this week

Public safety agency cites anticipated events that could draw "thousands."

The State Capitol will again be surrounded by a security fence next week ahead of multiple large-scale demonstrations, including one against Enbridge's Line 3 pipeline project. Bruce Gordon, a spokesman for the Minnesota Department of Public Safety, said Friday that security measures will be ramped up in anticipation of multiple events planned for the Capitol grounds this week, "

Gordon added that there will be an increased security presence at the complex this week "to facilitate safe events."

The Minnesota Department of Administration's public events calendar for next week lists a Tuesday "Rights of Mahnomin" event, a "Firelight Camp Walk to the Capitol" on Wednesday, a Thursday "Rights of Nature" ceremony and multiple rallies on Aug. 28, including a "Medical Freedom" event and a "March for Voting Rights." startribune.com

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Atlanta hits 100 homicides for 2021, ahead of last year's pace

COVID Update

362.6M Vaccinations Given

US: 38.5M Cases - 645K Dead - 30.4M Recovered
Worldwide: 212.7M Cases - 4.4M Dead - 190.3M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 304
Law Enforcement Officer Deaths: 348
*Red indicates change in total deaths

Security Officer COVID Deaths Surge
Sixteen security officers die in recent Covid19 spike
As of today, sixteen more security officers have passed away from COVID19 complications during the past ninety days. Included in those deaths were employees of TSA, Covenant Security and a Washington DC group home.

The most recent was Keith Baily, 61, who spent twenty-three years in the Marines and was the father of two children. He loved to work out, participated in local sporting events, and had been married for almost
forty years.

Security officers are frequently in contact with many people, in a wide array of environments during their shift. It is extremely important that all officers wear complete PPE, be vaccinated, and take all precautions possible to avoid being infected with this virus. privateofficerbreakingnews.blogspot.com

Delta variant likely to bring a fall and winter of masks, vaccine mandates, anxiety
The rise of the Delta variant has upended previous optimistic projections of herd immunity and a return to normal life, with many health experts believing mask mandates and tougher vaccine requirements will be needed in the coming months to avoid more serious coronavirus surges.

The rapid spread of Delta among the unvaccinated - and the still relatively small number of "breakthrough" cases among the vaccinated - shows that significant increases in inoculations will help stop the spread. In fact, officials are now preparing to provide booster shots to those who already got their first series of vaccinations, saying the extra dose is needed to keep people protected. latimes.com

'Cascade' of Vaccine Mandates on the Way
The F.D.A. grants full approval to the Pfizer-BioNTech Covid-19 vaccine
The Food and Drug Administration on Monday granted full approval to Pfizer-BioNTech's coronavirus vaccine for people 16 and up, making it the first to move beyond emergency use status in the United States.

The decision will set off a cascade of vaccine requirements by hospitals, colleges, corporations and other organizations. United Airlines recently announced that its employees will be required to show proof of vaccination within five weeks of regulatory approval.

Oregon has adopted a similar requirement for all state workers, as have a host of universities in states from Louisiana to Minnesota. The Pentagon has said it would mandate the shots for the country's 1.3 million active-duty troops once the Pfizer approval came through.

The approval comes as the nation's fight against the pandemic has intensified again, with the highly infectious Delta variant reversing much of the progress that the country had made over the first half of the year. The Biden administration hopes the development will motivate at least some of the roughly 85 million unvaccinated Americans who are eligible for shots to get them. nytimes.com

Mandating Booster Shots?
Rollout of Booster Shots to Begin in September
As more employers consider making COVID-19 vaccinations mandatory, they'll need to decide if they will also mandate booster shots.

The U.S. Department of Health and Human Services and leading government health officials announced Aug. 18 that people who received the Pfizer and Moderna vaccines are advised to get a booster shot to improve their immunity to COVID-19. The booster shots should be received eight months after individuals got their second vaccine and are scheduled to become available in September.

The booster-shot plan for the Pfizer and Moderna vaccines would go into effect from the week of Sept. 20, subject to the FDA conducting an independent evaluation of the safety and effectiveness of a third dose. The U.S. goal is to administer 100 million booster shots in the coming months. shrm.org

Retailers announce plans to administer COVID-19 vaccine boosters
CVS Health, Walgreens and Publix are among the retailers that announced plans to administer booster shots of the Pfizer-BioNTech and Moderna COVID-19 vaccines. drugstorenews.com

As delta variant spreads, some companies with vaccine mandates deploy tech to verify records

Eager to bring back their employees, companies are wrestling with how best to verify vaccination status

Some companies are relying on apps that store health records but require humans to verify the details. Others are turning to software tools that provide other offerings, such as image recognition, contact tracing and the management of employee health records. Some tech companies are still simply asking employees to provide accurate information rather than wrestling with the messy world of disjointed health records and privacy laws.

Software tools offer companies various vaccine passports and verifier services to aid with verification. "Having a fully vaccinated office is the safest way to have an open office," said Kristen Hayward, head of people at Superhuman.

"Now CEOs of Fortune 500s are drawing a line in the sand and saying, 'This is our protocol,'" Jason Story, ReturnSafe's co-founder, said about vaccine mandates and testing. "It starts to get complex and unwieldy for HR to run the business." washingtonpost.com

CA's 4th Surge Maybe Flattening But Fall & Winter Bring Challenges
In Los Angeles, This Covid-19 Surge Is Different From Earlier Outbreaks
Center of pandemic in region has moved from poor, crowded neighborhoods to affluent ones with younger populations

Across Los Angeles County, cities and neighborhoods including West Hollywood, Venice and Santa Monica now report some of the most infections, even though their vaccination rates are higher than in poorer areas such as East Los Angeles, where Covid-19 raced through families and neighborhoods during earlier surges, county health data shows.

The shift is a consequence of the Delta variant, which spreads more easily among people who gather indoors in such places as bars, clubs and restaurants and can affect people who are vaccinated, according to doctors.

The newest surge of infections has public-health officials renewing calls for caution, regardless of vaccination status, as more people return to pre-pandemic activities. Though the fully vaccinated are far less likely to suffer serious illness or be hospitalized, according to hospitalization data from around the country, health officials in Los Angeles are now directing everyone to wear masks indoors and return to other precautions, including social distancing when possible.

While there are promising signs that California's fourth COVID-19 surge may be starting to flatten, the fall and winter will bring new challenges as people stay indoors more often and vaccine immunity begins to wane. latimes.com

Florida's 'Stark Warning'
Orlando urges residents to conserve water because of surge in covid hospitalizations
Liquid oxygen, used in hospitals and water treatment, is in short supply as more critically ill patients need respiratory therapy.

The city's announcement highlights the far-reaching consequences of the spike in hospitalizations being driven by the fast-moving delta variant, which is sickening tens of thousands of people daily in Florida alone. It presents a stark warning to other communities around the country where infections have strained health-care systems and caused shortages of medical supplies not seen since the worst waves of the pandemic. washingtonpost.com

DOJ: Pharmacist Arrested for Selling COVID Vaccination Cards Online
A licensed pharmacist was arrested last Tuesday in Chicago on charges related to his alleged sale of dozens of authentic Centers for Disease Control and Prevention (CDC) COVID-19 vaccination cards on eBay.

According to court documents, in March and April 2021, Tangtang Zhao, 34, of Chicago, sold 125 authentic CDC vaccination cards to 11 different buyers for approximately $10 per card. Zhao was a licensed pharmacist in Illinois and was employed at Company 1, a pharmacy which distributed and administered COVID-19 vaccines at its physical locations nationwide.

Zhao is charged by indictment with 12 counts of theft of government property. If convicted, he faces a sentence of 10 years in prison per count. justice.gov

OpenTable enlists Clear to verify vaccination status at restaurants

Dallas County reports most daily COVID cases since January & most deaths since May

Pandemic never been worse in Mississippi, doctor says as 20K students quarantined

Alabama's ICU's Have No Empty Beds

Food prices are about to make the largest jump in history
Due to COVID, global supply and demand for almost everything is completely distorted.

Everything is costing more, including food. And the worst is yet to come, especially with the Delta variant on the rise. By December, the average household will have to pay 5% more for their groceries, or about $700 over the course of a year. In dollars, this is the largest increase in history. But it could be even higher in 2022.

Demand is very strong for several products, including food. There is even pent-up demand that puts enormous strain on supply chains. Every sector is fighting to get more cargo space. Some economies are recovering much faster than others, which makes predictability of logistics a nightmare right now. Sanitary measures everywhere are causing the chain to operate a little more slowly, while costs increase.

The maritime transport industry has been one of the sectors most affected by the pandemic, and this will have long-term consequences. Freight rates have increased by more than 200% on average over the past year.

The food chain is trying to be kind to consumers by absorbing some of the costs caused by expensive transportation. But by fall or winter 2022, retailers and restaurateurs will have no choice but to adjust their prices -- upwards, of course. canadiangrocer.com

First Payment Network to Phase Out Magnetic Strips
Mastercard is getting rid of its credit cards' magnetic stripes by 2029
Cards equipped with chips will become the new standard. The chip is more secure compared to a magnetic stripe because it creates a unique transaction code, which is verified by the bank.

According to Mastercard (MA), EMV is currently used for 86% of face-to-face card transactions globally. The technology lags in the United States, with just 73% of transactions using chips

"It's time to fully embrace these best-in-class capabilities, which ensure consumers can pay simply, swiftly and with peace of mind," said Ajay Bhalla, president of Mastercard's Cyber & Intelligence business, in a statement. cnn.com

Target to add 100-plus new Disney Store locations by the end of 2021

BJ's Invests $8M in Employee Bonuses

The labor shortage has created a 'bidding war' for restaurant staff

Quarterly Results
The Buckle Q2 online sales down 5.5%, net sales up 36.6%

Senior LP & AP Jobs Market

Safety & Loss Prevention Associate Director job posted for Goodwill Industries of Southern Arizona in Tucson, AZ
The Safety & Loss Prevention Associate Director (SLPAD) is responsible for leading safety and loss prevention activities while collaborating with store operations, employee services and support and other departments in an effort to prevent company loss and prevent and minimize injuries and accidents. The SLPAD demonstrates vision, collaboration, trust, respect, and effectiveness. indeed.com

Dir. of Compliance & Risk Management NF5* (RFT) Review & Analysis Overhead job posted for U.S. Marine Corps in Quantico, VA
SUMMARY OF DUTIES: Serves as a subject matter expert and direct advisor to senior leaders in the Marine Corps Community Services Division (MCCS), Quantico VA, responsible for coordinating and implementing policy, a compliance and risk management framework, directing the Asset Protection Program and managing privacy-related matters for MCCS directed programs and support services. usajobs.gov

Last week's #1 article --

Kroger shooting: Who did guard work for?
Security company points to yet another company
The big security company involved in the Kroger gas station shooting in East Memphis released a statement on Wednesday that suggests another company is responsible for what happened. The question of who exactly hired the security guard accused of homicide could become part of future litigation.

A white security guard, Gregory Livingston, faces a second-degree murder charge in the killing a Black man, Alvin Motley. A police report said Livingston argued with Motley over loud music playing in a car, then shot him.

State records show the guard had no state license, and attorneys representing the slain man's family are calling for the corporate grocery giant and a third-party security firm to immediately start civil settlement negotiations.

The large company involved is Allied Universal, which has its main office in Santa Ana, California. A corporate fact sheet says the company has over 800,000 employees worldwide and global revenue of $18 billion.

Vanessa Showalter, a spokesperson for the company, released a statement on Wednesday that the guard, wasn't actually hired by Allied but for a subcontractor working with Allied. privateofficerbreakingnews.blogspot.com

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Phishing attacks increase in H1 2021, sharp jump in crypto attacks
Overall, the first half of 2021 shows a 22 percent increase in the volume of phishing attacks over the same time period last year, PhishLabs reveals. Notably, however, phishing volume in June dipped dramatically for the first time in six months, immediately following a very high-volume in May.

"Bad actors continue to utilize phishing to fleece proprietary information, and are developing more sophisticated ways to do so based on growth in areas such as cryptocurrency and sites that use single-sign-on," says John LaCour, CTO of PhishLabs.

Crypto is fully in attackers' sights: This category experienced an increase of phishing attacks 10 times greater than the previous quarter in 2021.

Social media an increasing attack vector for enterprises: Since the beginning of 2021, the average business experienced approximately 34 attacks on social media per month.

Office365 a clear target: Office 365 phishing is the top email threat to corporate users. Fifty-one percent of credential theft attacks found in corporate inboxes during the second quarter targeted O365 accounts.

Single sign on is increasingly attractive to bad actors: Notably, the report shows an increasing pattern of threat actors targeting accounts used for single sign-on (SSO).

Ransomware drives shift in email payloads: On the flip side, there is a constant shifting of payload families, with a strong correlation to trends in ransomware. Qbot was the leader in the second quarter of 2021, making up 54.1 percent of the payloads encountered, followed by ZLoader. helpnetsecurity.com

Ransomware & Phishing Attacks are Top Cybersecurity Concerns
After Ransomware, Enterprises Most Worried About Phishing Attacks Post-Pandemic
While two-thirds of enterprises surveyed for Dark Reading and Omdia's "2021 Enterprise Security in a Post-Pandemic World" report indicated cited ransomware as their top concern, more than half are also worried about new phishing attacks as attackers ramp up their activities in the wake of the COVID-19 pandemic.

While enterprise security teams have had their hands full battling ransomware attacks, many defenders also worry about new phishing attacks with the easing of pandemic-related restrictions. Enterprise defenders expect attackers will keep hammering away at remote access technologies and vulnerabilities in cloud environments, and they are not confident their defenses are sufficient.

In response to Dark Reading and Omdia's newly published "Enterprise Security in a Post Pandemic World" report, 66% of enterprise security professionals named ransomware as the security-related threat they are most concerned about, followed by 57% who cited phishing.

Despite the high-profile nature of nation-state attacks, just 37% of security executives identified advanced persistent threat (APT) as their No. 1 concern. As with ransomware, fears over APT could be driven by recent attacks on VPNs, remote desktop protocol, and other remote access tools over the past year-and-a-half. darkreading.com

Burnout Among IT Security Professionals
The warning signs of burnout and how to deal with it
It's easy for information security professionals to feel burnt out. From the constant stream of security alerts to the demands of senior management, it can be tempting for your team to throw up their hands and say "Enough!"

The consequences of such an action could prove dire for your business, though, so before you let another day of stress go by, read on to learn some warning signs and tips on how to deal with burnout. The goal is to get your team working at maximum capacity without overworking them.

Signs of burnout
Burnout is the word used to describe acute exhaustion when your work becomes overwhelming and too stressful. It can lead to poor performance, absenteeism, or resignations. It is a real problem in many industries, but it's hugely prevalent in information security because of the long hours and high pressure.

Taking steps to head off burnout
The first step is to try and understand the cause of the pressure. In many cases it will be a lack of control over one's own workload, but there also may be external reasons for the team feeling exhausted (e.g., unsupportive management, unrealistic expectations).

Get some one-on-one time with the team members to check in on their workload and state of mind. By meeting with every team member, it won't look like you're singling anyone out and you can identify patterns in the responses. Have there been any resource changes recently? Have targets been increased? Is management paying closer attention to the team's output? Perhaps there are too many meetings? All these things could be having an effect.

Once you have a clear understanding of the situation, you can devise a plan for tackling the impending burnout in your team. helpnetsecurity.com

Apple is Censoring Content in Multiple Countries
Citizen Lab finds Apple's China censorship process bleeds into Hong Kong and Taiwan

Despite Apple not having any legal obligation to perform political censorship in Taiwan, it has done so anyway.

Apple's application of filters for blocking content in China has seeped into how it operates in Hong Kong and Taiwan, according to Citizen Lab researchers.

According to research performed by Citizen Lab, Apple's application of filters, which pertain to derogatory, racist, sexual, and sometimes political content, censor more than what is required by a certain region's moderation regulations.

The research looked at keyword filtering rules used by Apple to moderate content across China, Hong Kong, Taiwan, Japan, Canada, and the United States.

While the six jurisdictions each have different regulatory and political environments that may affect Apple's filtering decisions and content moderation policies, Citizen Lab found the censorship applied within China also bled into both Hong Kong and Taiwan, with much of this censorship exceeding Apple's legal obligations.

In light of the lack of transparency regarding how Apple moderates its content, Citizen Lab has called for the company to release a set of guidelines explaining why and how the company moderates content. zdnet.com

Things that are easy to miss in the race towards hybrid working and the cloud

Register Now for the 2021 RH-ISAC Summit - September 28-29

Hey LP/AP senior: If your retailer is a member you might want to consider attending yourself or sending one of your team members who works with cybersecurity on investigations or e-commerce fraud.

Especially now with the increased ransomware attacks and data beaches and the corresponding increased attention from law enforcement. Cross pollinating and building those relationships could pay off long term. Register here

Lawmakers Call Out Amazon Over Privacy
Senators raise privacy concerns about Amazon One
In the wake of reports that Amazon is offering customers $10 credits to share biometric information through Amazon One, Sens. Amy Klobuchar, D-Minn., Bill Cassidy, R-La., and Jon Ossoff, D-Ga., posed security and privacy questions about the biometric tool in a letter to Amazon CEO Andy Jassy.

The senators asked the e-commerce behemoth for more information about its plans to expand Amazon One into Whole Foods and other physical stores, as well as how it plans to collect, use and secure customers' data. The senators raised concerns about the technology, including how the company could use consumers' data for advertising and tracking, and customer privacy more broadly.

The senators pointed to previous hacks of Amazon's home devices and reports by whistleblowers regarding the company's security practices in raising their concerns, and requested an answer to their questions by Aug. 26. Amazon declined to comment on the letter.

In addition to customer privacy and security, Amazon's expansion of Amazon One could pose further anti-competitive troubles for the retailer. The senators in their letter noted that Amazon's data collection through the technology, including through third parties that buy the devices, could "further cement its competitive power and suppress competition across various markets."

Members of Congress have long been critical of Amazon's business practices, citing interviews with small business owners and investigative reporting that indicate anti-competitive policies. Regulators have debated whether the company's practices are monopolistic. retaildive.com

The rising risk of illicit products
In 2020 alone, Amazon seized and destroyed more than 2 million counterfeit products, investing more than $700 million to combat the problem. It isn't just Amazon – recalled, counterfeit, and hazardous products have proliferated on many global platforms including Wish and Etsy, along with others. And these trends only seem to increase, with no solution in sight.

How Platforms Can Fight Back

First, a multi-layer detection capability is crucial in the identification of these products. These sophisticated sellers will utilize several mechanisms in the attempt to stay hidden. Another crucial element of remediation is speed of detection and removal. Sellers capitalize on the fact that the marketplace will be slow to find and remove their items, and they will sell as many products as possible in that window — which can be weeks. A system that can quickly dectect and scan an unlimited number of products within minutes is not a preference, but a requirement.

There are specific regional regulations regarding where a product is bought and shipped to, and this requires an understanding of complex and dynamic regional laws.

This is also an example of how working with compliance experts to define strategy is a key component — marketplace compliance teams may not even be aware of these regulations.

Ultimately, these "bad sellers" are not only getting more conniving, but many detection tools are also simply unable to keep up with the speed and sophistication of their operations. That's why it's increasingly important to rely on big data and algorithmic technology to stay ahead and catch illegal products before they are listed, because the speed and breadth at which these automated tools can operate supersede the capacity of human moderators and risk analysts.

Bitton says, "In order to make a true impact on this problem and protect customers, technology infused with expertise is the only true way and path forward." retaildive.com

Why Amazon Is Getting More Physical
E-commerce giant needs showrooms for its growing line of private labels—and other retailers are unlikely to help

Reversing Roles
Amazon Eyes Brick And Mortar Retail As Walmart Jumps Into E-Commerce

Amazon's $1.5B Air Hub at the Cincinnati/Northern Kentucky International Airport (CVG) is Now Open

Grove City, OH: Suspects who stole merchandise from Grove City Home Depot may be part of statewide theft ring
Police in Grove City say thousands of dollars worth of merchandise was stolen from a Home Depot, and the theft may be part of a bigger crime. A Facebook post from the Grove City Division of Police states that on July 12, two females stole $5,253.92 from Home Depot. Police say the females are believed to be part of a larger group committing similar thefts from retail stores throughout Ohio. bc4i.com

New York, (Soho), NY: Brazen Armed Robbers nab Burberry handbags from store
Armed robbers held up a Burberry store in Soho on Friday evening and made off with five handbags, according to police sources. Three men brandished a gun in the Spring Street store just before 6:30 p.m., and snatched the purses, which are known to sell for as much as $3,000, the sources said. The robbers were wearing all black, and one sported a black ski mask, according to the sources. They fled east on Spring Street in a black Range Rover with Massachusetts plates, sources said. nypost.com

Clueless NYC crooks cuffed after dropping gun in SoHo robbery
A bungling crook dropped his gun as he and his two cohorts robbed a high-end SoHo boutique — only to get arrested a short time later, police said Saturday. The trio allegedly entered the Italian clothing retailer Valentino on Spring St. around 6:40 p.m. Friday and began grabbing pricey clothing from store shelves, cops said. The trio allegedly entered the Italian clothing retailer Valentino on Spring St. around 6:40 p.m. Friday and began grabbing pricey clothing from store shelves, cops said. Responding officers stopped the vehicle a short distance from the scene and took the suspects into custody. They were identified as Jayshawn Brayboy, 20, and Shemar Miller, 21. Police did not release the name of a 17-year-old boy collared in the case. All three were charged with robbery. nydailynews.com

Chesterfield, MO: ‘Operation No Moore’: Facebook helps find accused Missouri serial shoplifter
The name Terrell Moore might not ring a bell. But the 27-year-old is well-known to police throughout the St. Louis area, particularly in communities where there’s a shopping mall. “There are people who we arrest every day for shoplifting. Everyone knows who Terrell Moore is – he’s the biggest booster in St. Louis,” Chesterfield Police Officer Jason Bromwich told KTVI. Bromwich is a member of the department’s Special Enforcement Unit (SEU). Since 2017, he’s been tracking Moore’s move at both stores and online.

As it turns out, Moore’s presence on social media is big, and it’s led to big money. Bromwich said Moore is a habitual shoplifter who would steal from stores throughout Missouri and then sell the items over Facebook. Teenager killed, boy seriously hurt in Shawnee crash, police say That’s why investigators launched an investigation and began examining Moore’s Facebook page, which was open to the public. That’s when “Operation No Moore” went into play. Chesterfield Police wrote a search warrant and presented it to Facebook, which provided more than 39,000 pages about nothing other than stealing. The Facebook information allowed police to obtain a court order for electronic surveillance, tracking all of Moore’s movements throughout the Midwest.

That led the SEU to Moore’s home base – his mother’s home in Ferguson, Missouri. “Terrell lived with his mother and sister. His mother opened up the door. They allowed the officers into the home,” Chesterfield SEU Officer Matt Pousson said. “He was very shocked to see the number of officers in his home. He was not expecting this.” Inside the basement, police found hundreds of items of clothing, shoes and other merchandise, totaling more than $10,000 in value. Many of the items still had security sensors and price tags attached. St. Louis County issued warrants for Moore’s arrest. Moore also has an active warrant for stealing out of Franklin County and another for stealing out of St. Charles County. fintechzoom.com

Collier County, FL: Deputies catch man with over 500 counterfeit credit cards
Yosbel Prieto Hernandez was pulled over after running a stop sign and a red light, according to the Collier County Sheriff’s Office. Prieto Hernandez was seen grabbing handfuls of what looked like credit cards or gift cards from the driver’s door handle area and shoving them into his pockets like he was trying to hide them, officials said. Deputies also discovered that Further investigation by deputies revealed that Prieto Hernandez’s driver’s license expired in 2017. The investigation turned up 441 cards inside the vehicle and 115 cards on Prieto Hernandez’s person. In total, officials found 556 credit and gift cards. All of the cards were found to be fraudulent. Many of the cards had been altered and had many different names on them, according to the arrest report. Prieto Hernandez was taken into custody. He is charged with fraud, a felony, as well as driving with an expired license. fox5vegas.com

Portland Area Identity Thief Pleads Guilty in Federal Court
A Gresham, Oregon man pleaded guilty today for stealing financial and identification documents from more than 100 people in and around Portland.

Between April 2019 and April 2020, Finanders is alleged to have stolen financial and identification documents from dozens of people in the Portland area with the intent to steal money from them and from local businesses. Finanders spent tens of thousands of dollars using stolen credit cards and other personal information. Finanders will be sentenced on December 6, 2021. justice.gov

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Shootings & Deaths

Los Angeles, CA: Man believed to be homeless shot, killed in Panorama City; security guard arrested
A man is dead and a security guard is in custody after a shooting in Panorama City. The Los Angeles Police Department responded to a call of a shooting outside a 7-Eleven near Arminta Street and Van Nuys Boulevard a little before 3 p.m. Thursday afternoon. The shooting killed a man who is believed to be homeless. LAPD says the shooting stemmed from an argument involving the man and an armed security guard. The armed security guard was taken into custody. foxla.com

Akron, OH: Man accused of killing McDonald's co-worker deemed incompetent to stand trial
An Akron man accused of fatally shooting a fellow McDonald’s employee in April has been found mentally incompetent to stand trial for the slaying. Christopher Riddick has been committed to Northcoast Behavioral Healthcare System in Northfield for a year. Patricia Cosgrove, a visiting judge in Summit County Common Pleas Court, ordered that step this week, based on an evaluation by the Summit County Psycho-Diagnostic Clinic. Riddick, 35, is accused of shooting Shawn Darnell Fann Jr. about 1:30 p.m. April 8 at the McDonald’s on Howe Avenue in Cuyahoga Falls. Both Riddick and Fann worked at the restaurant. Police say Riddick ran from the restaurant and was arrested nearby a short time later. Fann was taken to Summa Akron City Hospital, where he was later pronounced dead. No one else at the restaurant was injured. beaconjournal.com

Mesquite, TX: Town East Mall shooting suspect sought by Mesquite police
Mesquite police are searching for a shooting suspect who opened fire in Town East Mall on Thursday evening. Investigators say a man stole merchandise, then fired a shot at a store employee who was chasing him through the lower level of the mall. The incident happened just before 5 p.m. No one was injured and no damage was reported. The suspect was seen leaving in a silver Kia Rio. Crimestoppers is offering a $5,000 reward for information leading to an arrest. fox4news.com

Dallas, TX: Shoplifting Suspect Fires on Police Helicopter, prompting SWAT response, I-30 closure
A suspect in a West Dallas shoplifting incident faces multiple charges after he fired on a Dallas police helicopter early Saturday, prompting a SWAT response and the closure of Interstate 30, police say. Officers were dispatched about 12:30 a.m. to investigate a robbery call from a business in the 5300 block of Bernal Drive, near Singleton Boulevard, police said. Upon arrival, police said, the officers were confronted by 43-year-old man pointing a gun at his head. They later learned that the man had just come out of a business after pointing at a gun at a security guard who’d approached him about shoplifting.

More officers and a police helicopter were sent to the scene, police said. When the helicopter arrived, the man fired shots at it but missed, they said. Police then closed the westbound side of Interstate 30 at Walton Walker Boulevard and called in a SWAT team. At about 3:30 a.m. — some three hours into the incident — the man surrendered to SWAT officers at 2525 Sea Harbor Road, a short distance to the west of where everything started, police said. The man, who hasn’t been identified, is expected to be charged with aggravated robbery and assault on a public servant/attempted destruction of aircraft, police said. dallasnews.com

Robberies, Incidents & Thefts

Mokena, IL: Burger King workers jailed for staging fake robbery
A pair of Burger King workers accused of staging a robbery and stealing from a Mokena fast food restaurant were captured in Chicago, police said. Bianca Johnson, 24, and Alyza Quinones, 21, were arrested Aug. 5 by the Chicago Police Department Fugitive Apprehension Unit, according to a statement released by the Mokena Police Department. Johnson and Quinones were taken to the Cook County Jail and were unable to post bond, said Mokena police Cmdr. Chris Carlson. Records show bond was set for each at $25,000.

On Thursday, the pair was transported to the Will County, where they remain in custody. They each face charges of making a false complaint on a 911 call, making a false complaint to a public safety agency and theft, court records show. Johnson and Quinones were working at the Burger King on 191st Street near LaGrange Road when officers responded to a report of an armed robbery there, according to police.

Employees told the officers that a woman and two men “wearing medical style masks walked up to the drive-thru window demanding the money in the register,” police said. One of the men pointed a gun at a clerk and ordered her to surrender the money to his female accomplice, the police said they were told. However, Johnson and Quinones apparently didn’t take into account that there might be video footage of the incident. “During the course of the investigation, Mokena police detectives determined through video evidence that the robbery was staged by the two female Burger King employees,” police said. Johnson and Quinones both appeared in court Friday, records show. shawlocal.com

Topeka, KS: Police arrest man, 20, in recent rash of store robberies
Police have arrested a 20-year-old Topeka man they think is responsible for a recent rash of local store robberies. Formal charges haven't been filed against the man. Shawnee County Jail records showed he was being held without bond after being booked in at 4:20 a.m. Sunday. The man was arrested by Topeka police detectives, said Topeka police Lt. Shane Hilton. Police and jail records showed he was being held in connection with the following: -A gunpoint robbery and associated kidnapping committed late Aug. 8 at the Dollar General Store. -A gunpoint robbery and associated aggravated battery committed early Aug. 15 at the Kwik Shop. -A gunpoint robbery committed late Aug. 18 at an unspecified specialty store. -A gunpoint robbery committed late Aug. 18 at the Kwik Shop. cjonline.com

Fenton, MI: Teen sentenced to 2 days in jail following police chase related to Target robbery
A Grand Rapids teen was sentenced to jail last week in connection with a store robbery and police pursuit early last year, according to court records. Kquazay Vinson, 18, was charged in Livingston and Genesee counties following the robbery at the Target store in Fenton and a police chase that ended in Livingston County in January 2020. Vinson was charged with three counts of resisting and obstructing police in Livingston County and also faces one count of breaking and entering in Genesee County. On Thursday he was sentenced to two days in jail by Livingston County Circuit Court Judge Suzanne Geddis, according to court records. Vinson is lodged in the Genesee County Jail on a $30,000 surety bond. Records indicated he pleaded guilty to a breaking and entering case on Aug. 12 as part of a plea agreement with prosecutors. He is scheduled to be sentenced on those charges on Sept. 7. livingstondaily.com

Williams County, OH: Grand jury indicts 18, including suspect in McDonald's robbery

Oxford, MS: Man gets 3-plus years in prison for stealing guns from Miss. pawn shop

Westchester, PA: Police identify two men in connection with jewelry store robbery

Arson/Fire

Federal Way, WA: Man says he set towels on fire at Walmart to cause distraction after woman stopped for shoplifting
A Kent man charged with second-degree arson said he started a fire inside a Walmart to cause a distraction after his friend’s girlfriend was detained for shoplifting. Court documents say 30-year-old Simon Karl Hoyt went into the store in Federal Way on Aug. 15 and started a fire in the towel aisle. At the time of the fire, more than 150 employees and customers were in the store, which was evacuated. The fire caused $27,000 in property damage and an estimated $30,000 loss of sales, according to an asset protection employee at the store. kiro7.com

Counterfeit

HSI, partners seize over $13 million in counterfeit designer merchandise from Nevada Boutique

	Jay Harris named Regional Loss Prevention Manager for Claire's
	Jeremy Yeomans, CFI named Regional Loss Prevention Manager for Bed Bath & Beyond

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