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Moving Up
 Sponsored by Agilence
 

In Case You Missed It

 July's Moving Ups

22 New Senior LP's - 12 Appointments - 10 Promotions

ADT named Jochen Koedijk Chief Marketing Officer
Agilence named Brian Harvell Chief Technology Officer
Barnes & Noble College promoted Steve Welk, CFI to Senior Director of Loss Prevention
Cabela's/Bass Pro Shops named Brian Fox to Sr. Manager of Asset Protection
CKE Restaurants named Paul Jones Director, Asset Protection & Risk Management
CKE Restaurants named Connie Nichols Manager, Risk Management
CKE Restaurants named Jill Johnson Corporate Asset Protection Manager
CKE Restaurants named Matt Maheu Corporate Asset Protection Manager - East Territory
CKE Restaurants named Christopher Perry Corporate Asset Protection Manager - West Territory
Comcast NBCUniversal named Andrea Cunningham Vice President, Security - West Coast
Dollar General named Steven Bedi Divisional Loss Prevention Director
Floor & Decor promoted Andy Stofanik to Vice President of Operations, Safety and Loss Prevention
HS Brands International promoted Bob Casar to Territory Director of Loss Prevention
Kroll, a division of Duff & Phelps, named Steve Scarince to Associate Managing Director in Cyber Risk Practice
OpenEye named Jesse Crawford Director of North American Sales
Protos Security promoted Kris Vece to Vice President of Client Relations
Protos Security promoted Sally McGuffin to Vice President of Vendor Relations
Sephora promoted Chip Chiappetta to Senior Regional Loss Prevention Manager
Tractor Supply Company promoted Eddie Foley, CFI to Vice President of Loss Prevention
Ulta Beauty promoted Michael Mayernik, CFI to Director of Loss Prevention
3SI Security promoted Todd Boak to Director - Midwest Retail
7-Eleven promoted Brent Smerczynski to Corporate AP Manager - Operations, Safety & Regulatory Compliance

Kelly Murphy-Iversen named Director of Loss Prevention for American Freight Furniture and Mattress
Kelly was previously the Regional Director of Asset Protection for Toys R Us & Babies R Us for over 22 years. During her time, she supported a $1.8B territory consisting of 29 DM Districts spanning across 23 states and Puerto Rico. Before she joined Toys R Us/Babies R Us, she was the Regional Director for Luria's Department Stores in Florida. Congratulations Kelly!

 Christopher Hoffman Named Senior Program Manager for Appriss Retail
Appriss Retail, the industry leader in retail performance improvement solutions, today announced that Christopher Hoffman has joined the company’s client services department as senior program manager. Hoffman, formerly of The Bon-Ton department stores, will help Appriss Retail’s clients improve productivity and results through artificial intelligence (AI) and loss prevention data analytics solutions. He brings more than 20 years of industry experience in retail loss prevention with a track record of pinpointing and reducing fraud. Congratulations Christopher! Read more here

Submit Your New Corporate Hires/Promotions
or New Position 

Top Industry News
 

14 Security Officers Face Murder Charges in 1 Month
During the month of July, 14 security officers have been charged with murder and twenty people were fatally shot during an array of disturbances, confrontations, assaults and interactions with private security. And these numbers are just the ones that our news desk was able to confirm. Other similar incidents may have occurred and not been reported through a news press release or picked up by national media. During this past week-end alone, five people were killed during confrontations with security officers in three states.

Of these fatal shootings, all but one was unarmed. But to be clear, it is not a requirement of the law that a person be armed with a weapon. Though the language of each state statutes varies slightly, the national standard is that a person may use lethal force when in imminent fear of an assault that may cause serious bodily injury or death.

This week-end's fatal shootings occurred at two nightclubs, two at apartment complexes and one at a hookah lounge. Police are investigating all fatal shootings and no arrests have been made so far. At this point in the year, fatal shootings have dramatically increased over shootings in 2017 and 2016 but there's been a decrease of security officer prosecutions in this year's shooting incidents.  privateofficernews.org

California Prop 47 Aftermath:
One person arrested 83 times since its passing
Prop 47, which classified “non-serious, nonviolent crimes" as misdemeanors instead of felonies, has some people believing it could be responsible for an increase in petty crimes.

One of those people is Fresno Police Chief Jerry Dyer who says Prop 47 definitely plays a leading role in what he sees everyday. "There's an individual we have arrested 83 times since Prop 47 has passed, all on petty thefts, 83 times," Dyer told yourcentralvalley.

The Chief has mostly seen a spike in thefts and says it's happening everyday. "That's their job, that's their career, there embolden to do it because there's no consequences."

In the last few weeks 15 Lululemon stores statewide have been robbed with tens-of-thousands of dollars in merchandise stolen. Apple stores across the state are also getting hit with thousands of dollars in iPhones and iPads swiped off the counters.

Dyer says sometimes there hands are tied when it comes to keeping the thieves off the streets, but that voters can take control at the ballot box. iheart.com

Update on Biggest Case of Internal Retail Fraud by Entire Sales Team
Former Pilot Flying J's VP of Sales confession filed under seal
Federal prosecutors could reveal – for the first time – what a former executive of the nation’s largest diesel fuel retailer told authorities about his bosses and a scheme he helped craft to rip off truckers, court records show.

But whether the public will get to see or hear the statements federal authorities elicited from former Pilot Flying J Vice President of Sales John “Stick” Freeman after he took a last-minute plea deal last year remains to be seen, those same records show.

Freeman was regarded by some as the architect – and chief cheerleader – for a fraud plot at Pilot Flying J among at least 19 of the firm’s executives, including its then-president, Mark Hazelwood, and staffers.

The plot involved defrauding small, less sophisticated trucking firms of promised fuel discounts after luring them with promises of higher rebates to switch their buying loyalties to the truck stop giant. knoxnews.com

MGM Explains Decision to Sue Vegas Shooting Victims
MGM Resorts International, owner of the Mandalay Bay Casino and Resort in Las Vegas from where a gunman killed 59 people last year, is trying to protect itself against significant legal liability by filing lawsuits against some of the shooting victims.

MGM alleges federal law protects it from liability stemming from the massacre, and claims more than 2,500 people have sued it or its subsidiaries, or have threatened to do so. It wants all cases to be heard in one court to make it easier for witnesses, and says having just one trial will help more quickly bring closure to victims and families.

“The Federal Court is an appropriate venue for these cases and provides those affected with the opportunity for a timely resolution,“ a spokeswoman said. ”Years of drawn out litigation and hearings are not in the best interest of victims, the community and those still healing.” The spokeswoman issued a second response that said, in part, “It is heartbreaking to hear these personal accounts of an unspeakable tragedy. We grieve with all of the victims..”

MGM Chief Executive Jim Murren said in a July 27 letter to employees “the way things have been portrayed has left many feeling confused, hurt and disappointed. I am sorry for that.” It goes on: “MGM Resorts is not suing victims for damages or attempting to extract monetary payment from the victims in any way,” and is doing so to consolidate the cases. Such a move “benefits all victims by providing an opportunity for closure in a swift and fair manner.”

Three crisis-communications experts analyze MGM’s public communications here: wsj.com

Irving, TX: 7-Eleven's Operation Chill to Rewards Kids’ Positive Behavior
7-Eleven recently kicked off its annual Operation Chill in partnership with the Irving, Texas Police Department with a coupon presentation to local officers at the Irving Police Athletic League (PAL) facility.

For 23 years, 7-Eleven has been partnering with police departments across the country to “ticket” kids exhibiting positive behavior in their communities with a free Slurpee coupon. This summer, police officers in Irving will have the chance to build relationships with local kids and show them that doing good really does pay off - at least in the form of a free Slurpee. ramblernewspapers.com

Thank you to Byron Smith, Corporate AP Manager, 7-Eleven, for this article submission.

Walmart Commits $200,000 For California Wildfire Relief
Walmart and the Walmart Foundation have made a commitment to provide support through cash and product donations of $200,000 in response to the severe wildfires that are impacting California. As part of this commitment, Walmart is working with local officials and governmental entities to help meet the needs of those affected.

“We are deeply concerned by the devastation impacting our associates, customers and the communities we serve,” said Dacona Smith, Walmart’s SVP for operations in California. “In the coming days, we will continue to help with relief efforts by working with non-profits, first responders, local officials and governmental organizations to identify needs and provide additional support.”

Walmart operates 306 retail facilities in California, which includes 140 Supercenters, 33 Sam’s Clubs and 69 Neighborhood Markets, all supported by nearly 89,881 associates across the state. theshelbyreport.com

Fire Update:
Shasta County, City of Redding & Trinity County
The western edge of fire continued to challenge crews yesterday evening. Steep terrain, erratic winds, and previously unburned fuels are contributing to spot fire potential. Crews will continue to construct control lines and contingency lines to mitigate further spread. As conditions improve, repopulations will continue for the residents affected by evacuation orders. ca.gov

Click here for updated information about the California Wildfires

Democrat Senators Call for Federal Review of Facial Recognition
A group of Democrats in the House and Senate want the Government Accountability Office (GAO) to probe how law enforcement agencies have begun to use newly available facial recognition software.

In a letter, four senators, as well as the top Democrat on the House Judiciary Committee, wrote that the federal government needs to study whether adequate oversight is being performed for public and private use of the technology.

“Given the recent advances in commercial facial recognition technology — and its expanded use by state, local, and federal law enforcement, particularly the FBI and Immigration and Customs Enforcement — we ask that you investigate and evaluate the facial recognition industry and its government use,” the lawmakers wrote.

The letter, signed by Rep. Jerrold Nadler (D-N.Y.) and Sens. Ron Wyden (D-Ore.), Cory Booker (D-N.J.), Christopher Coons (D-Del.) and Ed Markey (D-Mass.), asks the GAO to examine “whether commercial entities selling facial recognition adequately audit use of their technology to ensure that use is not unlawful, inconsistent with terms of service, or otherwise raise privacy, civil rights, and civil liberties concerns."

The lawmakers' letter to the GAO comes days after several other Democrats blasted tech giant Amazon over an American Civil Liberties Union (ACLU) report that the company's facial recognition software had misidentified dozens of members of Congress and was significantly less accurate when used with persons of color.

"Serious concerns have been raised about the dangers facial recognition can pose to privacy and civil rights, especially when it is used as a tool of government surveillance, as well as the accuracy of the technology and its disproportionate impact on communities of color," Markey and three additional House Democrats wrote in a letter to Amazon CEO Jeff Bezos last week. thehill.com

Amazon: Cops should set confidence level on facial recognition to 99%
In the wake of the ongoing kerfuffle between the American Civil Liberties Union and Amazon, the tech giant has now responded more fully to accusations that its facial recognition system, Rekognition, wrongly identified 28 members of Congress as arrestees in an ACLU test last week.

Matt Wood, Amazon’s general manager for deep learning and artificial intelligence, wrote in a blog post last Friday that while the ACLU used the default setting of an 80-percent confidence level, the company recommends a far higher setting "for use cases where highly accurate face similarity matches are important."

"We continue to recommend that customers do not use less than 99 percent confidence levels for law enforcement matches, and then to only use the matches as one input across others that make sense for each agency," he wrote.

Wood went on to explain that Amazon tried to duplicate the ACLU’s test involving portraits of the 535 members of Congress. However, Amazon used a far larger dataset of faces for comparison: 850,000 over the ACLU’s 25,000 mugshots.

"When we set the confidence threshold at 99 percent (as we recommend in our documentation), our misidentification rate dropped to zero despite the fact that we are comparing against a larger corpus of faces (30x larger than the ACLU test)," he wrote. arstechnica.com

10 retailers at risk of bankruptcy: Q2 update
More than half a dozen retailers have filed for bankruptcy in 2018, pointing to more struggles ahead. With data from CreditRiskMonitor, Retail Dive looked at companies that may be vulnerable:

● J. Crew
● Neiman Marcus
● J.C. Penney
● Sears Holdings
● GNC

● 99 Cents Only Stores
● Bebe
● Pier 1
● Fred's
● Office Depot     retaildive.com

Director of Global Security for Lowe's - Based in Mooresville, NC
Directs all aspects of enterprise-wide physical security, including the CSCs, data centers and our international locations. Direct security of company special events on and off Mooresville location. Conducts sensitive investigations. Stay abreast of research and trends in active shooter incidents and workplace violence matters, and when necessary design and direct applicable training programs and policy adjustments. Lead and direct the Global Security Operations Center.

With fiscal year 2017 sales of $68.6 billion, Lowe's and its related businesses operate or service more than 2,390 home improvement and hardware stores in the United States, Canada and Mexico. lowes.com

Director of Investigations for Belk - Based in Charlotte, NC
The Director of Investigations is responsible for developing an investigative strategy and leading the Organized Retail Crime (ORC) investigations for the company. This position manages a team of 15 at the corporate office and ~22 people in stores, fulfillment centers and distribution centers.

Belk, Inc., a private department store company based in Charlotte, N.C., is the home of Modern. Southern. Style. with 293 Belk stores located in 16 Southern states and a growing digital presence. belk.com

Ohio Chipotle Update: Customers Reporting Sickness Now Exceed 400

123 Toys ‘R’ Us, Babies ‘R’ Us Stores Go on Block

Kroger launches grocery delivery service

Two previous holdouts, CVS and 7-Eleven to accept Apple Pay

iPhones and Apple services fueled the company's biggest Q3 ever

Judge blocks the release of blueprints for 3D-printed guns

East Garden City, NY: Macy's Security Guard, admitted Blood’s Gang member, arrested for leaving child in hot car


Quarterly Results
The Container Store Q1 comp's up 4.7%, net sales up 6.9%
Canada's George Weston Q2 food comp's up 0.8%, drug comp's up 1.7%

 

All the News - One Place - One Source - One Time
The D&D Daily respects your time
and doesn't filter retail's reality  



Spotlight on Axis Communications
 



Consumers still not sold on biometrics payments security
Biometric payments are poised for significant growth, but substantial consumer security concerns could put its future at risk.

Sixty-one percent of consumers feel that providing companies with their fingerprint and iris information put their personal identity information at risk, according to “Vital Insights into Biometric Payments Adoption,” a report from Transaction Network Services.

In the last year, 15% of adults have made a biometric payment, including a quarter of 18 to 24 year olds. However, many consumers remain wary, especially male consumers in the United States and the U.K. In Australia, women reported security concerns.

The good news is that trust is building, albeit slowly. Adults in the U.S. increased biometric payments usage slightly since TNS’ last survey two years ago. Usage in the last year has been greatest among U.K. adults. chainstoreage.com

Biometric Payments Could Soon Become Commonplace:
Using irises or veins to buy goods is less futuristic than it might seem

Hitachi Links Finger Vein to Blockchain for Retail Payments

California Consumer Privacy Act: What you need to know to be compliant
New law could have more security repercussions than GDPR
In late June, 2018, California passed a consumer privacy act, AB 375, that could have more repercussions on U.S. companies than the European Union’s General Data Protection Regulation (GDPR) that went into effect this past spring. The California law doesn't have some of GDPR's most onerous requirements, such as the narrow 72-hour window in which a company must report a breach. In other respects, however, it goes even farther.

The California Consumer Privacy Act takes a broader view than the GDPR of what constitutes private data. The challenge for security, then, is to locate and secure that private data.

What is the California Consumer Privacy Act?
AB 375 allows any California consumer to demand to see all the information a company has saved on them, as well as a full list of all the third parties that data is shared with. In addition, the California law allows consumers to sue companies if the privacy guidelines are violated, even if there is no breach.

Which companies does the California Consumer Privacy Act affect?
All companies that serve California residents and have at least $25 million in annual revenue must comply with the law. In addition, companies of any size that have personal data on at least 50,000 people or that collect more than half of their revenues from the sale of personal data, also fall under the law. Companies don't have to be based in California or have a physical presence there to fall under the law. They don't even have to be based in the United States.

When does my company need to comply with the California Consumer Privacy Act?
The law goes into effect on January 1, 2020. As a practical matter, companies need to have their data tracking systems in place by the start of 2019, since it gives consumers the right to request all the data a company has collected on them over the previous 12 months. That's a very tight timeframe.

What happens if my company is not in compliance with the California Consumer Privacy Act?
Companies have 30 days to comply with the law once regulators notify them of a violation. If the issue isn't resolved, there's a fine of up to $7,500 per record. "If you think about how many records are affected in a breach, it really increases very quickly," says Debra Farber, senior director for privacy strategy at BigID. Since the bill was put together and passed in just a week, it will probably see some amendments, she adds. "Things like the fine amounts are likely to change."

There's also another potential financial risk, Farber says. "The bill provides for an individual's right to sue, for the first time " she says. "And it allows class action lawsuits for damages." csoonline.com

Pentagon reveals a Do Not Buy software list as a cybersecurity measure
The U.S. Department of Defense has instructed its procurers and contractors to stop buying software that may have Chinese or Russian connections to help defend these institutions against a possible cyberattack. scmagazine.com

Old School: Yale discloses breach from more than 10 years ago

SamSam ransomware payments reach nearly $6 million


 
Canadian Connections
 Sponsored by Vector Security Network
 

“Why are you doing this?”
Police investigating after video shows three security guards restraining man
A video showing security guards restraining a man at the Uptown Shopping Centre on Wednesday has prompted outrage after it was viewed by thousands on social media. The video shows three security guards restraining a man facedown on the ground. One of the guards is on his legs, another on the man’s back and a third holding his arms. In the video the man is heard yelling “I didn’t do anything” and “why are you doing this?”

One of the security guards tells the man, “you spit in my face.” The man denies spitting on the security guard’s face. A female witness can be heard saying “you’ve already hurt him, over some cans.” A security guard asked someone to call 911 during the incident.

Uptown general manager Kristy Lowes said the man had been legally banned from the site and has a history of committing crimes at Uptown over the last four years. checknews.ca

Ottawa woman sues Value Village store, two managers for sexual harassment, racial and religion discrimination
An Ottawa woman is suing value village and two Ottawa store managers, alleging sexual harassment and racial and religious discrimination. The plaintiff is seeking more than $200-thousand dollars in damages after what her lawyer says was the worst case of sexual harassment he has seen, and says he's aware of at least one other woman pursuing legal action as well.

33-year-old Shimaa Elazzab says she was pursuing her dream in Canadam climbing the corporate ladder at the Value Village on Bank Street, promoted to a supervisory role after just 3 months. That dream, she says, came crashing down after 5 years when a new manager started at the store

A series of text messages allegedly sent by one of the managers pointedly offered her money for sex. The lawsuit also alleges her human rights were violated by those same managers who she says asked her not to speak Arabic because Canada was an English-speaking country and asked her to take off her hijab and show her hair.  ctvnews.ca

New gas-and-dash legislation works to cut down on theft in Calgary
Police in Calgary say that ever since the province brought in a mandatory rule that all drivers must pre-pay before fueling up, incidents of gas thefts have virtually disappeared. On June 1, the Alberta government enacted the Act to Protect Gas and Convenience Store Workers that included a law requires customers to pay at the pump or pay the attendant before they pump gas into their vehicle.

The move was to improve safety for workers who often step in to attempt to stop thieves they witness stealing gas, where the consequences of such actions often prove fatal. Calgary police say that in 2017, there were more than 1,000 incidents of gas theft and, before the law came into effect this year, there were 474 thefts. However, during the month of June, CPS says they dropped off completely and in July there was only one. ctvnews.ca

Regina bike shop using 'power of social media' to catch thieves
Popular Regina bike shop Dutch Cycle has faced late-night break-ins and broad daylight thefts of cash and merchandise. Now the business is using Facebook to fight back. A few days ago, one of the owners posted a photo of a man who stole a pair of shoes and then pulled a knife on one of his staff members who tried to chase him down. By Wednesday morning it had been shared 2,000 times. He said it helped police identify a suspect. cbc.ca

After deadly cafe shooting, Toronto wants to ban handgun sales in the city
Days after a shooting rampage in Toronto killed two people, its city council voted overwhelmingly to urge its federal government to ban the sale of handguns in the city.

The Toronto City Council voted 41-4 on Tuesday to push the Canadian government to ban the sale of handguns and also for the provincial government to ban handgun ammunition sales within the city.

In 2017, Toronto Police Service reported 205 shootings. As of Monday -- with five months left in the year -- the 2018 totals have exceeded last year's totals, with 228 shootings. Homicides in the city have also increased this year, so far to 58 -- exceeding last year's total of 24. Most of the homicides this year, 29 out of 58, were from shootings, according to police.  Read updates on the shooting in Canada's ORC & Retail Crime column below. cnn.com

 Trudeau Wants to Become AI’s Superstar Leader
Canada is investing a ton of capital in the AI industry – and the world is taking note. Last year, the Canadian Institute for International Research funneled more than $125 million into the Pan Canadian Artificial Intelligence Strategy’s AI Research program. Microsoft and Google are moving special AI labs to Toronto. Facebook is expanding its research lab in Montreal. And this year, Salesforce is due to invest over $2 billion into its Canadian business. Simply put, it seems like there is no competing with Trudeau’s Canadian AI. fool.com

 No 'Retail Apocalypse' in Canada
2018 Could Break Records for International Retailers Entering Canada
Last year was a record breaker in terms of the number of international retailers that entered Canada by opening stores, and 2018 could see even more as we look towards the next six months. There's no ‘retail apocalypse’ in Canada as is being claimed by some in the United States.

Since January of this year, we’ve reported on more than 30 retail concepts that have either already opened stores in Canada, or will be entering the country some time this year. In 2017, we tallied more than 50 international retailers that entered Canada. retail-insider.com

 U.S. Tim Hortons franchisee group sues Restaurant Brands International over alleged price gouging, equity theft

 Cornwall, ON: Walmart Logistics looking to fill 100 positions

 Amazon to open new Toronto area fulfillment centre, creating 800 full-time jobs

 'Bloodbath’ for Canadian Grocers as Consumers Demand Convenience

 Costco rolls out Canadian online shopping

Canada’s Economy Strengthens as CPI, Retail Sales Beat Forecasts

 Canadian retailers at risk of falling behind on digital transformation, IDC study finds

 Number of illegal guns in Canada surged in recent years
 


RCC Retail Secure 2018 - September 20

RCC Retail Secure is Retail Council of Canada’s newly expanded loss prevention conference designed for retailers. This all-day event will explore three significant issues in the changing reality of retail: Fraud Protection, Data Security and Loss Prevention.

To provide depth on these issues, specialized educational sessions have been developed for attendees to customize their learning experience during the conference. Leading security, protection and prevention experts will present best practices and improvement strategies. This event will also feature a full range of exhibitors to provide expertise on the latest in asset protection programs, technology and investigation techniques.

Register for Retail Secure 2018 today

View the agenda
 

Malton, ON: Video shows brazen smash-and-grab robbery of jewelry store
New video has surfaced of a brazen weekend robbery at a Malton jewelry store, in which a group of masked suspects used a minivan to smash through the front of the building before pointing a firearm at a woman working behind the counter. The robbery took place at New Rana Jewellers on Airport Road near Derry Road just before 7 p.m. on Saturday. The video shows a red van repeatedly backing into the front of the building as terrified customers and employees seek shelter in the back of the store. cp24.com

(Update) Toronto, ON: Cafe shooting victims identified as 10-year-old girl, 18-year-old woman
A child and young woman are dead and 13 others injured after a lone gunman walked along Toronto’s busy Danforth Avenue on Sunday night, randomly shooting pedestrians before opening fire on crowded restaurants. The 29-year-old shooter from Toronto was found dead after an exchange of gunfire with police, though it remains unclear if he died by suicide.

He said that a total 16 people were shot — a tally that includes the dead suspect — eight were male and eight were female. The victims ranged in age from 10 to 59, the chief said. theglobeandmail.com

Winnipeg, MB: Police encourage residents to report bike theft after recovering $6,200 bike
Winnipeg police are encouraging people to report their stolen bikes after recovering one valued at $6,200 earlier this week. The bike was taken from a sporting goods store on St. Mary's Road in the Glenwood neighbourhood on July 5. It had been left inside the business by a customer, Const. Jay Murray said during a news conference Tuesday. A 47-year-old man was arrested and charged with theft over $5,000. cbc.ca

 Barrie, ON: Police seek suspect in $3,500 Shoppers Drug Mart perfume theft

 Okanagan, BC: Thieves use SUV to smash into mall, jewellery store

 Winnipeg, MB: Four men on the loose after brazen armed robbery

 Barrie, ON: Police seek to identify suspect accused of theft, fraud at Cabela’s

 Ontario: Cops find 33K lbs. of contraband tobacco after pulling over tractor trailer

 Calgary, AB: Man charged in connection to convenience store cigarette thefts

 Bowmanville, ON: Molotov cocktail thrown at convenience store

 Calgary, AB: Thief steals $12,000 painting from art gallery in broad daylight
 

Robberies and Burglaries

● C-Store - Winnipeg, MB - Armed Robbery
 ● C-Store - Peterborough, ON - Armed Robbery
 ● C-Store - Lambton County, ON - Armed Robbery
 ● Green Tree Clinic - Halifax, NB - Armed Robbery
 ● Grocery Store - Lambton County, ON - Armed Robbery
 ● Jewelry Store - Okanagan, BC - Robbery/Smash & Grab
 ● Liquor Store - Ottawa, ON - Armed Robbery
 ● Liquor Store - Saskatoon, SK - Armed Robbery
 ● Mac's Milk - Sault Ste. Marie, ON - Armed Robbery
● Manotick Bait and Sport Shop - Ottawa, ON - Burglary
 ● New Rana Jewellers - Malton, ON - Armed Robbery/Smash & Grab
 ● Pharmacy - Cambridge, ON - Robbery



 

Enterprise Risk Management

Managing Total Risk
ASIS’ New Worldwide Mission

Rosamaria Sostilio, VP of LP,
Barnes & Noble

The American Society for Industrial Security (ASIS), the largest security association in the world, recently broadened its scope worldwide to that of Enterprise Security Risk Management – a holistic approach to security that goes beyond traditional organizational structures. Rosamaria Sostilio, Vice President of Loss Prevention for Barnes & Noble, shares her own experience in overseeing Enterprise Risk Management for a former retailer. Learn what it’s like to manage security-related risks across an entire enterprise.

Episode Sponsored By

53 Years Later, Se-Kure Controls
is Still Driving LP Innovation

Founded in 1965, Se-Kure Controls continues to develop and manufacture innovative asset protection systems that maximize ROI for their retail customers. John Mangiameli, Executive VP of Business Development, and Greg Saputo, Director of Sales - Southeast, tell us about Se-Kure Controls’ new website (www.se-kure.com), recent organizational changes, and the expansion of their international distribution network.

Quick Take Sponsored By

e-commerce
 Sponsored by The Zellman Group
No Longer Science Fiction, Biometric Payments Are Growing Reality
Biometric Payments Could Soon Become Commonplace
Using irises or veins to buy goods is less futuristic than it might seem
Due to the ubiquity of smartphones, the need for faster and more accurate logins has arisen and using fingerprints rather than typing passwords is now an accepted norm. Payments using biometric markers is a logical next step, but mobile payments in general haven't swept the nation.

We forecast that around one-quarter of US smartphone users will use a mobile phone to pay for a purchase at a physical point of sale (POS) at least once every six months in 2018.

According to a Transaction Network Services (TNS) and Kantar TNS survey of consumers in the UK, the US and Australia in March 2018, just 14% of US respondents said they had made a biometric payment in the past year. Overall, more men than women had used this tech (19% vs. 12%), and younger consumers were more willing to experiment with it. One-quarter of 18- to 24-year-olds thought biometric payments would be acceptable, compared with just 3% of those 55 to 64. emarketer.com

Online out-of-stocks cost $22B in sales
Worldwide, consumer brands and retailers could gain $22 billion by recapturing sales lost when customers can't find what they're looking for, according to a report from the Grocery Manufacturers Association emailed to Retail Dive. At the same time, the potential losses for manufacturers and retailers are likely to double over the next few years unless retailers take corrective action, according to report authors Daniel Corsten and Thomas Gruen.

In the U.S., 15% of consumers encountering an out-of-stock online switched sites to buy the item, while 60% bought a substitute from the same online merchant. Of that 60%, half switched brands and half found a substitute from the same brand. About 10% went to a retail store to find what they wanted, and about 15% said they delayed or canceled their purchases. retaildive.com

Disney Stores launches online 'one-stop shop'
Disney is launching an ecommerce platform across five European markets as part of a drive to appeal to shoppers beyond its “traditional and expected” customer base. retail-week.com

Reno Man Sentenced To 4 Years In Prison For Creating Over 8,000 Fraudulent Online Accounts With Stolen Identities To Commit $3.5 Million Fraud Scheme

China’s Online Shopping Giants Open Thousands of Bricks-and-Mortar Stores

China to probe e-commerce firm Pinduoduo over reports of fake goods
 

"Fraud is not a person - it is a dynamic grouping of statistics that deviate from the norm."
Stuart B. Levine, CFI, CFCI
CEO, The Zellman Group & Zelligent



ORC News
 Sponsored by Auror
 

Chevy Chase, MD: 7 Robbers take $30,000 of Gucci merchandise from Saks Fifth Avenue
The Washington area has its share of both robbers and high-end stores, and on Tuesday, a group of the former made off with merchandise from one of the latter in the Chevy Chase area of Montgomery County. Seven robbers took from $20,000 to $30,000 worth of items from the Gucci store on Wisconsin Avenue, the county police said. As reported by the police two of the robbers went into the Gucci area of the Saks Fifth Avenue store about 11:30 a.m. and attacked two employees, a man and a woman. Then, five other robbers entered the store, and all seven began taking items from store display cases, the police said. nbcwashington.com

Stamford, CT: 2nd former AT&T employee accused of stealing $232,000 worth
of iPhones and iPads extradited from New York
Garfield Lawrence, 38, of Bronx, N.Y., has been charged with first-degree larceny and conspiracy to commit first-degree larceny. The arrest follows identical charges filed in April against fellow AT&T store clerk Cody Malcolm. Sean Coughlin said he and investigator Mike Stempien had been looking for Lawrence for months. He said they took him into custody last week with the help of New York Police Department financial crimes detectives. Coughlin said Lawrence and Malcolm created 68 fraudulent customer accounts at their store between July and September 2017 and stole 278 Apple iPhones and iPads worth $231,687. Coughlin says he believes the devices were liquidated in the Bronx, but none have been recovered. stamfordadvocate.com

Cloverdale, IN: Thief steals at least 30 firearms from Gun store in small Indiana town
Police in Cloverdale are searching for a thief after someone broke into a gun store and stole nearly 30 guns. The break-in happened sometime over the weekend in the Putnam County small town. The small gun store called Guy’s Gun Locker closed for business Saturday night and stayed closed all day Sunday and Monday. During that time, someone broke into the business and stole at least 30 guns and maybe more. Those stolen firearms include a number of handguns, as well as some high powered rifles. fox59.com

Griffin, GA: Three Armed Robbers flee with over $10,000 of merchandise from T- Mobile; now in custody

Trumbull, CT: $1,400 worth Of Pokemon Cards stolen from Target; 2 arrested

Gilford, NH: Police search for man who stole $1,000 in sunglasses from sport shop

Three arrested for Multiple Burglaries at coin operated Air Pumps, over $800 recovered

Retail Crime News
 

Robberies, Incidents & Thefts

Volusia Sheriff slams Orange Deputies' handling of gun-shop burglary as 'how people get killed'
Orange County deputies followed a stolen car driven by a group of teenagers to a Volusia County gun shop Saturday morning, then watched as the teens cut electricity to the business, broke a window with a brick and drove away with nearly $15,000 worth of stolen firearms.

But they did not try to stop the teens until they were back in Orange County, even telling Volusia County deputies to keep their distance, Volusia Sheriff Mike Chitwood said Tuesday — a decision he said could have put lives in danger. “We should have been a part of the team,” Chitwood said. “This is our county. [For OCSO] to watch a crime occur, and tell us to stay out of it — that’s how people get killed.” orlandosentinel.com

Milpitas, CA: Two arrested in Kohl’s Armed Robbery where gun pulled on Loss Prevention jammed, thwarted deadly outcome
A pair of East Bay residents suspected in a Great Mall robbery from mid-July might be facing far more severe consequences had a gun not jammed while they were fending off loss-prevention officers, authorities said. Miguel Israel Tovanche and Carmen Tara Vargas, were arrested last week in connection with the armed theft at the Kohl’s at the Great Mall, as well as a robbery in Alameda.

According to Milpitas Police, on the afternoon of July 19, two loss-prevention officers at Kohl’s spotted a woman pushing a shopping cart filled with merchandise through an emergency exit, where a car was parked right outside. The security employees intercepted the cart before the woman could load anything into the car, but soon after, a man carrying a handgun aimed at them and pulled the trigger, police said. But the gun malfunctioned, and the man and woman drove off. “If it didn’t (misfire), we could have had a very tragic incident possibly,” Milpitas Lt. Raj Maharaj said. mercurynews.com

Palm Desert, CA: Coin Store Employee convicted for staged Robbery
A man who orchestrated a break-in at the Palm Desert coin dealer business where he worked, then claimed that two men tied him up and stole merchandise, was found guilty Tuesday of embezzlement and making a false report to police. Jurors at the Banning courthouse deliberated for about four hours before convicting Martin Anthony Sarvey, 49, of Indio, of felony embezzlement and a misdemeanor for lying to police. mynewsla.com

Fort Collins, CO: Loomis Armored truck employee accused of stealing $220K
A Colorado man working for an armored truck company is accused of stealing about $220,000 while on the job. The Fort Collins Coloradoan reports 23-year-old Travis Binder was arrested last week on a felony theft charge after a branch manager for armored car company Loomis in Fort Collins reported the theft to authorities. According to arrest documents, Binder told Larimer County deputies that he made a "spontaneous" decision to take the money. He was in possession of the bag of money in mid-April while loading a truck before making deliveries. Authorities say Binder had hidden the money in his backyard and the company recovered most of it. gjsentinel.com

Eugene, OR: Police arrest man who pulled knife on Fred Meyer Loss Prevention after shoplifting

Freeport, Bahamas: Four in custody in connection to $1M Jewelry/Watch theft at John Bull Jewelers
 

Arson & Fire

Santa Monica, CA: Arson investigation underway after Fallas Discount Store catches fire
Crews responded to a structure fire on Town Center West Road at approximately 10:17 p.m. Tuesday. Fire officials say the fire broke out on the second floor of the building, and when they arrived the fire was almost extinguished due to the sprinkler system turning on. The building has suffered water and smoke damage to the second and first floors. ksby.com

Houston, TX: Suspect sets fire inside store and attacks workers
Clerks at a gas station were shocked when a disgruntled customer returned and started a fire near the beverage section. They tried to put out the flames, but say the suspect charged at them when they got close. A clerk said the ordeal started when the man pulled up to a gas pump and came inside rambling. "He came. He just yelled like, 'Gas!' and I couldn't understand what he was saying," the clerk recalled. The employees decided to call the police when they saw the man playing with the lighter in the parking lot. When he came back inside, he put that lighter to use, even putting a box in flames. The two workers tried to put out the fire, but the man had other plans. "We even went out there and, like, started trying to put out the fire, but he started charging towards us," the clerk said. Fortunately, an officer arrested the man, later identified as Richard Baxster. He has been charged with arson. abc13.com


 

Sentencings & Charges

Nashville, TN: Charges dropped against man in fatal Opry Mills Mall shooting
Prosecutors in Tennessee have dropped charges against a man who claimed self-defense in a fatal shooting that set off pandemonium inside a mall in Nashville. Davidson County Assistant District Attorney Jenny Charles said that 22-year-old Justin Golson’s actions were justified under the law. Golson originally was charged with criminal homicide. Charles says she dropped the charges after reviewing video surveillance and social media messages that corroborated claims Golson was backing away from the confrontation with his hands raised and that threats were made against him. Police say Golson and 22-year-old Demarco Churchwell were fighting inside the Opry Mills Mall when Churchwell was shot May 3. newschannel5.com

Cleveland, OH: couple sentenced to prison for 16 robberies to fund their drug habit

Kansas City, MO: Man, Woman Sentenced to Combined 19 Years for Armed Robberies

Pittsburgh, PA: “Mountain Dew” Robber Sentenced to 10 Years in Federal Prison

Shreveport, LA: Texas men sentenced for using card skimmers to steal identities, money

 


Robberies and Burglaries
 Sponsored by Scarsdale Security Systems

• AT&T – Bethesda, MD – Robbery/ Assault
• Bakery – Tampa, FL – Burglary
• C- Store – Houston, TX – Burglary
• C-Store – Hermiston, OR – Armed Robbery
• C-Store – Fort Smith, AR – Armed Robbery
• CBD store – Oklahoma City, OK – Burglary
• CVS – Hartford, CT – Armed Robbery
• Family Dollar – Hampton, VA – Armed Robbery
Fred Meyer - Eugene, OR – Armed Robbery
• Gas Station – Alexandria, VA - Burglary
• Grocery – San Francisco, CA – Armed Robbery
• Gun Store – Cloverdale, IN – Burglary
• Jewelry store – Orangetown, NY -Burglary
• Pharmacy – Winchester, VA - Burglary
• Plato’s Closet – Winchester, VA - Burglary
• Skateboard Shop – San Diego, CA – Burglary
• T- Mobile – Griffin, GA – Armed Robbery
• 7-Eleven – Bala Cynwyd, PA – Armed Robbery

Daily Totals:
• 9 robberies
 • 9 burglaries
 • 0 shootings
 • 0 killings

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Be a Powerhouse of Productivity: Find an Accountability Partner, Slow Your Roll, and Create a Crisis

 5 Unusual Productivity Tips from Famous Procrastinators
If you often procrastinate, you're not alone. Thankfully, it can lead to productivity, if you use these very unusual tips from famous and hard-core procrastinators like Bill Clinton and Leonardo Da Vinci. Create a crisis to push yourself

Why Rushing Through Tasks is Killing Your Productivity
If you think you're more productive by doing more, sorry to say but you're wrong! We chase more things to do, cram more into our work days, and call it "being efficient", but it only hurts your actual productivity and performance. Here's how to slow it down and really focus. Draw boundaries

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In order to have a top-performing, productive team, you first need to make sure your work environment is conducive to such goals. Here is some great advice from professionals who have found what works to boost team productivity. The value of support

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It's always harder for everyone to focus during the summer months. The weather is nice, you might want to be on vacation, and this can cause productivity to drain. Here are some great tips to get more done in less time so you can enjoy the rest of summer and succeed with your work. Have someone hold you accountable

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When you think you've got your job mastered, think again. That's usually when something bad happens in one's career or company. If you reach that point, and most everyone does, it's time to reevaluate everything you're doing. Go on the hunt for new technology, new ideas, rewrite your program, take a fresh look at every aspect of your department. Maybe even bring in a consultant you don't know or have ties to, someone who will challenge you and debate with you and won't be there to merely confirm what you're doing and agree with your approach. But someone who will test you and force you to grow, someone who you may even be uncomfortable with. Get out of your comfort zone and have some fun!

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