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7/20/22

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SAVE THE DATE: RILA's 2023 Retail AP Conference

April 30 − May 3, 2023 | Denver, CO

Asset protection professionals have always been important to retail’s success, but the pandemic has made the role more central to retail operations than ever before—and it’s never going back.

● Working together we helped keep the economy moving, making sure stores across the country could open and safely serve the public.

● Collaborating with operational peers we helped implement new technologies to make the stores safer and more efficient for customers.

● We trained associates to prepare for the unexpected, meeting every pandemic-related challenge as an opportunity to improve customer service and our workforce.

● And we’re tackling the growing challenge of organized retail crime, partnering with our peers in government affairs to write smarter laws and collaborating with law enforcement to go on offense against the criminal enterprises targeting our stores.

The U.S. Crime Surge
The Retail Impact

RILA Urges Congress to Tackle Stolen Goods & Counterfeits Sold on Amazon
Congress Shouldn’t Pass Up Golden Opportunity to Tackle Chinese Counterfeits and Stolen Goods

Billions in Chinese Counterfeit Goods Flooding Amazon and other marketplaces, exposing consumers

With news that Congress is likely to proceed on a slimmed down version of the China Competition bill, commonly known as USICA, retailers urged lawmakers not to ditch the INFORM Consumers Act, common-sense online transparency legislation that would protect consumers from billions in counterfeit product coming from China and marketed on Amazon and other online marketplaces as legitimate products.

“The INFORM Consumers Act is a golden opportunity to not only address our economic challenges with China and the flood of counterfeits flooding Amazon and other marketplaces, but a chance to protect consumers from the harm many of these goods can cause when they are unwittingly purchased by American consumers,” said RILA Senior Executive Vice President for Public Affairs Michael Hanson.

In the latest example of how pervasive the problem has become, this month the Department of Justice announced charges against a Florida man who ran 15 storefronts on Amazon’s third-party marketplace that sold tens of thousands of fraudulent Cisco devices from China and Hong Kong. Unsuspecting customers were duped into believing the products were legitimate, and the operation amassed over $100 million in revenue.

Hanson and leading retail CEOs have urged Congress to pass the INFORM Consumers Act, which would require online marketplaces to more thoroughly vet sellers, and provide more information to consumers about who is selling products on their platform. Transparency would make it harder to sell counterfeit products from behind screennames and bogus business accounts, and it would make it harder to use these same platforms to sell stolen goods.

The problem of organized retail crime has grown significantly in recent years along with counterfeits, and their prevalence on marketplaces like Amazon has caught the attention of law enforcement. Homeland Security Investigations recently released a report tying the proceeds of organized retail crime to more sophisticated and violent criminal schemes. rila.org

Michigan Enacts Laws to Crack Down on ORC Rings
Gov. Whitmer signs bills to reduce selling stolen, counterfeit goods online
Gov. Gretchen Whitmer signed a bill package to prevent people from selling large quantities of stolen or counterfeit products on online marketplaces to Michiganders.

House Bills 5487 and 5486 – the INFORM Act – will regulate entities that sell counterfeit or stolen goods in online marketplaces by requiring high-volume third-party sellers, defined as doing $5,000 or more in annual gross revenue, to provide contact information to online marketplaces.

HB 5487 adds two new sections to the Michigan Consumers Protection Act that requires the “disclosure, maintenance, and verification of certain information” by a third-party high-volume seller to an online marketplace. The law requires an online marketplace to suspend a seller from selling goods if it did not provide the required information within 10 days.

House Bill 5486 makes it an unfair trade practice for online marketplaces and high-volume third-party sellers to fail to obtain or disclose certain information.

The Michigan Retailers Association also welcomed the news

“Retailers applaud Governor Whitmer for signing INFORM legislation into law today, protecting both consumers and retailers from the organized criminal rings who use online marketplaces to resell stolen merchandise for profit,” MRA President and CEO William J. Hallan said in a statement. “This law is a key step in limiting criminals’ ability to resell stolen goods while providing additional safety and transparency for consumers.”

"This law will make third party reseller websites like Amazon, eBay, and Etsy more legitimate, fair, and safe to use for all Michiganders while simultaneously protecting our retailers and small businesses from increasing threats of organized retail crime,” Steckloff said in a statement. iosconews.com

Manhattan DA Backtracks After Charging Store Owner with Murder
NYC judge drops murder charge against bodega worker after DA backtracks

The incident sparked a vigorous debate about crime & what constitutes self-defense.

Charges were dropped Tuesday against a New York City bodega worker arrested for the murder of man seen on surveillance video first coming behind the cashier's desk and attacking the employee.

Manhattan District Attorney Alvin Bragg’s office faced harsh criticism for bringing the charge against Jose Alba earlier this month despite footage suggesting the deadly stabbing was justified as self-defense.

Alba repeatedly stabbed Austin Simon behind the counter in the Blue Moon convenience store in Manhattan at approximately 11:00 p.m. on July 1, according to court documents. The district attorney’s office admitted Tuesday that the "death stemmed from a physical confrontation that Simon started because he believed that Alba had harshly treated the ten-year-old daughter of Simon's girlfriend."

Simon came to the store, entered the small, employees-only area behind the counter, shoved Alba against a wall of shelving, and grabbed him by the collar to lift him out of a chair and force him out of the employees-only area, prosecutors said. With Simon holding him by the collar and forcibly pushing him out, Alba grabbed a knife from a shelf beside the counter and repeatedly stabbed Simon as they struggled, prosecutors said.

Simon was later pronounced dead at the hospital. The medical examiner said he suffered six sharp force injuries, including one stab wound to the left side of his neck that injured the internal jugular vein. foxnews.com

Stores Closing in Response to Crime Surge
Is closing stores the best solution to Starbucks’ safety concerns?
Starbucks, citing safety concerns, said it will permanently close 16 locations nationwide before the end of July while instituting new procedures to ensure the wellbeing of employees.

The locations include six each in Seattle and Los Angeles, two in Portland, and one each in Philadelphia and Washington D.C. Workers can transfer to nearby cafes.

In a letter last week to employees, two Starbucks’ SVPs of operations, Debbie Stroud and Denise Nelson, wrote that stores may adjust formats, modify hours, close restrooms or close permanently “where safety in the third place is no longer possible.” More safety training, including when to call 911 and “active shooter” procedures, are planned. The letter read, “Simply put, we cannot serve as partners if we don’t first feel safe at work.”

In a video of a company meeting, Howard Schultz, founder, criticized officials at the local, state and federal levels for failing to fight crime and address mental illness that he said were the catalysts for the closures. Specifically, Schultz called out drug use in store bathrooms.

Employees at about 300 of Starbucks’ U.S. stores have filed to unionize since last December. Of the 16 set to close, two have unionized and another has petitioned to do so. Starbucks denied allegations that the closures are tied to unionization efforts.

Last week, 7-Eleven’s corporate headquarters encouraged local Los Angeles franchises to close after five armed robberies at locations in the area left two people dead. Last October, Walgreens closed five San Francisco stores frequently targeted by organized theft rings. retailwire.com

Fewest Arrests in 20+ Years in Chicago Even as Crime Surges
Arrests in Chicago plummet to historic lows as crime rises & police pull back
Chicago police have arrested the fewest number of suspects in at least 20 years amid a crime wave that has continued raging in the city since 2020.

Police made arrests in 12% of crime cases in 2021, which is the lowest rate since 2001, when the data was first released, the Chicago-Sun Times analysis found. The number of arrests in Chicago peaked in 2005 when arrests were made in nearly 31% of reported crimes.

The number of traffic stops and tickets have also dropped, and the number of investigative stops fell by more than 50% between 2019 and 2021. Fewer crimes are also being reported to the police department by both residents and officers on beats, according to the analysis.

Chicago has been rocked by crime in recent years. Homicides skyrocketed in the city in 2020, following a drop in violence for the three previous years. The Windy City recorded nearly 770 homicides in 2020, up 50% compared to 2019. Last year, the city broke a 25-year record when it surpassed 800 homicides, the Chicago Tribune reported.

More of the same has unfolded with shootings since 2020. There were 2,151 shootings in the city in 2019, which increased to over 3,200 in 2020 and 3,561 shooting incidents in 2021.

So far this year, shootings and killings for the first half of 2022 are down roughly 17% and 10%, respectively. However, the city is still on pace to break the 600-homicide benchmark by the end of the year, WTTW reported this month. foxnews.com

New DA in San Fran Making Moves to Get Tough on Crime?
New San Fran. DA Launches Massive Staff Overhaul - Stricter Punishments For Criminals Coming
In her first major move as San Francisco’s district attorney, Brooke Jenkins on Friday launched a massive staff overhaul, firing at least 15 employees and announcing the selection of four new lieutenants who will help lead her management and transition teams.

The expected shake-up, which may position the office to seek stricter punishments for criminal suspects, comes a week after Jenkins was sworn in as the city’s top prosecutor — the culmination of the historic recall of her progressive former boss, Chesa Boudin, an effort in which she played a major role.

Friday’s hirings and firings became the latest chapter in the often hostile debate over the direction of criminal justice in San Francisco. Boudin’s allies attacked the moves, while Jenkins — the choice of moderate Mayor London Breed — suggested she was moving strongly in response to the wishes of recall voters. sfchronicle.com

Indiana Mall Shooting is the Exception to the Rule
Rampage at Indiana mall a rare instance of armed civilian ending mass shooting
The Greenwood mall incident is unique because it became one of the rare instances of an armed civilian successfully intervening to end a mass shooting, adding more fuel to a national debate about the role of bystanders during an active shooter attack.

Advocates for expanding gun access frequently justify their positions by citing a scenario in which an armed civilian stops a shooter: “The only way to stop a bad guy with a gun is a good guy with a gun,” the National Rifle Association tweeted Monday.

But in practice, this is an uncommon occurrence during mass shootings. In recent studies of more than 430 “active shooter incidents” dating back to 2000, the FBI found that civilians killed gunmen in just 10 cases.

Because Indiana law does not require training to carry a firearm, it’s more likely that bystanders will be underprepared to take on a shooter, Madeira said. washingtonpost.com

Big Apple Remote Workers Cite Rising Crime For Not Going Back to Office

New York office occupancy stood at just 41.2% at the end of June and has remained relatively stagnant throughout the summer.

Mayor Eric Adams is softening his tone on in-person work, admitting Monday that the Big Apple “may not have central business districts anymore” as white collar workers increasingly embrace working from home. nypost.com

U.S. gun violence shows no sign of slowing after new spate of mass shootings

Eric Adams Can’t Stop Talking About Crime. There Are Risks to That.

COVID Update

599.2M Vaccinations Given

US: 91.5M Cases - 1M Dead - 86.8M Recovered
Worldwide: 569.9M Cases - 6.3M Dead - 541M Recovered

Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.

Private Industry Security Guard Deaths: 360
Law Enforcement Officer Deaths: 787
*Red indicates change in total deaths

Here We Go Again: Mask Debate Rages Again in LA
L.A. County goes it alone in push for new mask rules, igniting familiar debate
Sustained growth in coronavirus-positive hospitalizations has Los Angeles County on the brink of a new public indoor mask mandate, a move officials say could help curb still-widespread transmission, but it has raised some concerns among business groups and sparked questions about its necessity.

Although they’re not as high as during the peak of previous waves, the current number of coronavirus-positive patients in ICUs is roughly the same as when L.A. County last implemented an indoor mask mandate, on July 17, 2021. On that date, there were 134 coronavirus-positive patients in intensive care units.

Deaths have dramatically increased, too, but still remain far below the last wave. Over the last month, weekly COVID-19 death rates in L.A. County have roughly doubled. The decision L.A. County public health officials have had to grapple with is whether to implement a mask mandate, and at what point to do so.

The point of a mask mandate is to prevent significant harm to public health, local officials say, following significant warning signs in L.A. County, which has a large number of vulnerable, lower-income people. latimes.com

Retail Occupancy Inching Toward Pre-Pandemic Levels
Report: San Antonio shopping centers stay full as little new space is built

About 94.1 percent of the area’s retail space was occupied at midyear, according to a report by Dallas-based brokerage firm Weitzman.

San Antonio’s biggest shopping centers continue to inch toward pre-pandemic occupancy levels, spurred in large part by a dearth of construction. About 94.1 percent of the area’s retail space was occupied at midyear, according to a report by Weitzman, a Dallas-based retail real estate firm with a local office.

That’s up —slightly — from 94 percent at the end of 2021 but down from 94.5 percent at the end of 2019, prior to the pandemic. Weitzman’s figures are based on its review of about 48.3 million square feet of space at local shopping centers that contain 25,000 square feet or more.

The paucity of new space is helping keep existing malls full, as new tenants are filling storefronts vacated by closed businesses. Demand is steady for small spaces for restaurants, boutique fitness studios, and medical and beauty businesses, Weitzman said in its report.

It expects occupancy to remain stable or rise in the months ahead, buoyed in part by job gains. expressnews.com

Even Remote Workers Shouldn't Try to Work While Infected With COVID
Experts predicted Covid would normalize the sick day. It’s done the opposite
In March 2020, as the novel coronavirus made its way to the U.S., workplace experts said the best way companies could support their people was pretty simple: make sure they have ample paid sick time. Some even posited Covid could finally prompt a long-awaited national paid leave policy, including mandated paid sick time for workers whose companies don’t offer it.

Now in the pandemic’s third year, we’re nowhere near that. If anything, people are working through Covid — logging into their laptops from home even as they deal with runny noses, sore throats, fatigue and brain fog. But doing so could make recovery that much harder, experts say.

People who tend to work through feeling a little sick might ignore the emotional impacts of their quarantine or isolation period and keep working anyway, she says. This can lead to burnout and continued challenges balancing work with recovery. cnbc.com

With a sniff or a swallow, new vaccines aim to put the brakes on Covid

CDC stops reporting coronavirus cases on cruise ships

Managing Retail Threats - Both Visible & Invisible
NRF: Why retailers need an enterprise-wide framework to manage threats

NRF PROTECT: Practical advice on risk intelligence for those on the front lines

As former director of the U.S. National Counterintelligence and Security Center, Bill Evanina is adept at dealing with high-stakes threats. But the list of threats — both visible and invisible — that retail loss prevention and cybersecurity executives face today is significant, Evanina told attendees at the NRF PROTECT conference at Cleveland’s Huntington Convention Center.

“When we look at cyber, even within the cyber threat, it’s complicated – from ransomware to DNS attacks and business email compromises all the way down to power outages and natural disaster,” he said. “The retail ecosystem has a significant pressure point just in cyber alone.”

Evanina also pointed out the very real physical threats experienced by retailers that get caught in the crosshairs of protests and violence.

The intelligence veteran recommends a holistic, “enterprise-wide focus for any company” when trying to mitigate risk. That includes bringing in other staff, management and leaders who are not part of the company’s LP or security departments.

Evanina and Scott McBride, chief global asset protection officer and CSO for American Eagle Outfitters Inc., discussed the need for even the smallest of retailers to have a “risk intelligence function within an organization.”

The employees for such a risk intelligence hub probably already exist within the organization, Evanina said.

There are a number of free resources to collect risk intelligence information, Evanina and McBride said, including signing up for state attorneys’ alerts, and getting involved with Domestic Security Alliance Council and Overseas Security Advisory Council outreach programs. From there, retailers must dissect the threat intelligence and contextualize it to their own company’s situation.

Failing to be a risk-aware leader and planning for all contingencies could be costly. “The enormousness of the threat that retail faces right now is across the board,” Evanina said. nrf.com

Walgreens Facing Boycotts Amid High Political Tensions
#BoycottWalgreens trends after people say they were denied birth control pills, condoms
#BoycottWalgreens trended on Twitter after users shared stories of being denied birth control and condoms by pharmacists with a “moral objection” to their use.

Abigail Martin, a TikTok creator with almost 900,000 followers, said in a video uploaded on her page earlier this month that a pharmacist told her they will not refill her birth control prescription and she needs to call her medical provider.

Walgreens said in a tweet in 2018 in response to a question from a user that the company allows pharmacists to “step away” from filing a prescription if they morally object to it, but they should refer the prescription to another pharmacist or manager to meet a patient’s needs in a “timely manner.”

She said she called Walgreens, and another pharmacist told her she could refill her prescription. The pharmacist added that the pharmacy had been having issues with women being refused birth control in the past two weeks.

The outcry on Twitter comes in the aftermath of the Supreme Court overturning Roe v. Wade, which guaranteed a constitutional right to abortion. More than a dozen states have moved to ban or severely restrict abortion access following the the high court’s decision in Dobbs v. Jackson Women’s Health Organization. thehill.com

Retail Exodus Continues
From Gap to GameStop, there’s a retail executive exodus underway — and more departures are coming

Don’t expect the stream of departures from retailers’ C-suites to stop anytime soon.

Already this year, Gap and Bed Bath & Beyond abruptly replaced their CEOs as the companies’ sales plunged. GameStop fired its chief financial officer in the middle of the video game retailer’s efforts to revamp its business. After sticking around to help Dollar General navigate the pandemic, the company’s longtime CEO said he was retiring.

As the retail sector stares down an increasingly challenging landscape, experts say executive shakeups will likely become more common. Stimulus spending that boosted sales during the pandemic will no longer mask any underlying business struggles. Surging inflation is raising worries that shoppers will pull back on spending. And after the strain of the past two years, some executives are ready for a change of pace.

“Retail CEOs are going to have to earn their seats and earn their money, because their jobs just got a lot harder in the last six months,” said John San Marco, a senior research analyst covering the retail industry at Neuberger Berman.

As pressure builds for retail executives to drive growth, there’s a greater probability they’ll disappoint boards and shareholders and be shown the door, San Marco said. In other cases, executives might see the writing on the wall and want to leave while they’re still riding high. cnbc.com

More Closures Coming?
In the next few months, 60% of small retailers could shutter for good: report
Nearly half of small business owners, including 59% of retailers, say they’re at risk of shutting down by the fall, up 12% from the 35% that were in that predicament a year ago, according to research from Alignable, an online referral network for small businesses.

Half of small retailers are cutting back on orders for the all-important holiday quarter, with 38% of those businesses saying they’re reducing orders by more than 20% compared to last year, per the report.

Owners cite a host of reasons, including inflation, higher interest rates, gas prices, rent hikes, supply chain disruptions, lower consumer spending, fears of a recession and losses left over from 2020 and 2021. Consumers’ current quandary — getting less for their money even as they shell out more — isn’t helping small, independent retailers.

Retailers are among the industries where a great majority of small business owners say that inflation is hurting business more than the pandemic did, Alignable said. Many consumers have gone from enjoying some support from the federal government to help them grapple with the pandemic’s challenges, to being left to handle price spikes on their own. retaildive.com

Retailers say swipe fees could add $2.5 billion in back-to-school costs
Swipe fees, which are charged every time a credit card is used to make a purchase, have long been a point of contention for retailers.

PVH taps H&M veteran as new supply chain chief

Amazon’s Dash Cart Gets Updated, Expands to 1st Whole Foods Market

Gas prices have plunged 10 percent since their June peak

A Return to Office Could Be Inevitable

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Innovation in EAS Tags?

Hear what Kroger is doing.

Think EAS tags can't be innovative? Think again. TalkLP host Amber Bradley welcomes Carlton Hemphill, Senior Retail Operations Manager, at Kroger to talk about how he's working to beat organized retail crime (ORC) and opportunistic shoplifters with this simple, yet effective, innovation.

Need proof? Carlton's got it. Hear him explain his product test, how he did it and what the results yielded. Hear Carlton's six considerations for moving forward with a technology spend to ensure it's beneficial for the organization.

Carlton also talks about how his varied experience in grocery operations, asset protection, and merchandising has helped his career growth.

This episode is sponsored by ALL-TAG. Find more information about the solution Carlton's discusses and more by clicking here.

'Most Destructive Ransomware Group' Waiting to Strike Again
Post-Breakup, Conti Ransomware Members Remain Dangerous

The gang's members have moved into different criminal activities, and could regroup once law-enforcement attention has simmered down a bit, researchers say.

Two months after the infamous Conti ransomware gang ceased operations, several of its members remain as active as ever either as part of other ransomware groups or as independent contractors focused on data theft, initial network access, and other criminal endeavors.

Separately, they remain as dangerous to organizations as they used to be as members of a single gang, according to Intel 471. Its researchers have been tracking Conti actors as they have moved in different directions since the group dissolved in May.

The cessation of operations appears to be a bid by the group's operators to distance themselves from the brand more than anything else. In a new report, the threat intelligence firm speculates that once law-enforcement attention around the Conti group wanes, it's likely that its now-scattered members will regroup and form another criminal organization similar in structure to the original.

Most-Destructive Ransomware Group

The Conti group is widely regarded within the security industry as one of the most destructive ransomware operations of all time. The predominantly Russia-based group first surfaced in 2020, and has used a variety of tactics to break into victim networks — including via spear-phishing campaigns, stolen Remote Desktop Protocol credentials, software vulnerabilities, and poisoned software.

The FBI estimated that by January, the gang had collected some $150 million in ransom payouts from more than 1,000 victims worldwide—including more than 400 in the US. The scale of its destruction prompted the US State Department in May to announce a $10 million reward for information leading to the identification and/or location of key individuals of the gang. The State Department offered another $5 million for information leading to the arrest and conviction of individuals participating in attacks involving Conti ransomware incidents. darkreading.com

Google Drive & Dropbox Used to Deliver Malware
Russian hacking unit Cozy Bear adds Google Drive to its arsenal, researchers say
The state-backed Russian hacking team behind some of the biggest digital intrusions in recent years has been using both Google Drive and Dropbox to deliver malware against a range of targets, researchers said Tuesday.

Researchers with Palo Alto Networks’ Unit 42 threat intelligence team said Tuesday that the Russian Foreign Intelligence Service (SVR) hacking unit — known as Cloaked Ursa by Unit 42, but more generally as APT29 or Nobelium or Cozy Bear — had previously used legitimate cloud services such as Dropbox as part of malware delivery efforts.

But in a series of spear phishing attacks dating back to early May, the hackers have demonstrated “sophistication and the ability to rapidly integrate popular cloud storage services to avoid detection,” most notably by mixing Google Drive’s cloud storage services into their mix.

“This is a new tactic for this actor and one that proves challenging to detect due to the ubiquitous nature of these services and the fact that they are trusted by millions of customers worldwide,” the researchers said. “When the use of trusted services is combined with encryption, as we see here, it becomes extremely difficult for organizations to detect malicious activity in connection with the campaign.”

Dropbox and other cloud and web services such as project management app Trello and Google’s Firebase app development platform aren’t new to the APT29 playbook, as documented in April 2022 by Mandiant and May 2021 by the Microsoft Threat Intelligence Center. But adding Google Drive brings an additional layer of threat.

“Google’s ubiquity, combined with the trust that millions of customers worldwide have in them, make their inclusion into this APT’s malware delivery process exceptionally concerning,” the researchers said. The findings highlight the ongoing potent threat of APT29, which the U.S. government has blamed for the SolarWinds hack, for instance, one of the worst hacks on record. cyberscoop.com

Vehicle Fleets at Risk
Unpatched GPS Tracker Security Bugs Threaten 1.5M Vehicles with Disruption

A GPS device from MiCODUS has six security bugs that could allow attackers to monitor 1.5 million vehicles that use the tracker, or even remotely disable vehicles.

Six vulnerabilities have been found in a GPS tracking device used by businesses to monitor vehicle fleets, and by consumers as an anti-theft device. If exploited, they could allow attackers to widely disrupt fleet operations and track individual vehicles.

That's according to cybersecurity firm BitSight, which stated in a Tuesday advisory that the device, the MiCODUS MV720, has vulnerabilities in both the device and the back-end service. These pave the way for man-in-the-middle (MitM) attacks, authentication bypasses, and location tracking. The vulnerabilities include a hard-coded device password that allows access via SMS requests, and a default password on the API server, BitSight found.

"The exploitation of these vulnerabilities could have disastrous and even life-threatening implications," BitSight states in the report. "For example, an attacker could exploit some of the vulnerabilities to cut fuel to an entire fleet of commercial or emergency vehicles. Or, the attacker could leverage GPS information to monitor and abruptly stop vehicles on dangerous highways."

The vulnerabilities include a hard-coded password that could allow commands to be sent to devices, the ability to use administrator privileges for commands, and a default password of 123456. Flaws of lesser severity include a reflected cross-site scripting (XSS) issue and the ability to directly access parts of the application. Five of the vulnerabilities have been assigned identifiers under the Common Vulnerabilities and Exposures (CVE) program: CVE-2022-2107, CVE-2022-2141, CVE-2022-2199, CVE-2022-34150, and CVE-2022-33944. The default password security weakness was not considered a vulnerability, and so did not get a CVE identifier. darkreading.com

Cyber Insurance Premiums Surge - Driven By Ransomware
82% of global insurers expect the rise in cyber insurance premiums to continue
A Panaseer survey of global insurers across the UK and US found that 82% are expecting the rise in premiums to continue, with 74% of insurers agreeing that their inability to accurately understand a customer’s security posture is impacting price increases.

Insurers also see the increasing cost of ransomware as a leading factor (78%) affecting premium rises, with largest ransom pay-outs by insurers in the last two years averaging £3.26m in the UK and $3.52m in the US.

The cyber landscape is continuously evolving. Ransomware is now considered the greatest cyber threat to the UK, while the US was the most targeted region in 2021, accounting for 53% of all ransomware attacks globally. To help combat the ransomware crisis, researchers found that 87% of insurers want a consistent approach to analysing cyber risk, and 89% want direct access to customer security metrics and measures proving the status of security controls. helpnetsecurity.com

Boosting Resilience to Cyber and Hybrid Threats
VIDEO: What NATO’s virtual rapid response cyber capability means for the fight against cyber warfare
At the recent meeting of the North Atlantic Council in Madrid, NATO heads of state agreed to boost resilience to cyber and hybrid threats.

NATO members will strengthen their cyber defenses through enhanced civil-military cooperation, and expand industry partnerships. Allies have decided, on a voluntary basis and using national assets, to build and exercise a virtual rapid response cyber capability to respond to significant malicious cyber activities.

In this Help Net Security video, Itay Bochner, Director of Malware Analysis Solutions, OPSWAT, talks about NATO’s virtual rapid response cyber capability and what it means. helpnetsecurity.com

5 Cybersecurity Questions CFOs Should Ask CISOs

In Case You Missed It - Published in the June 8th D&D Daily

Canadian Retailers Recognized
RCC's 2022 Excellence in Retailing Awards - Winners Announced

Winning first place for a second year in a row was Longo's, for Health, Safety and Wellness. Aritzia was recognized for its Loss Prevention program.

Over the last year, retailers across Canada have continued to demonstrate remarkable leadership and have implemented important innovation. Fifteen of those retailers took home top accolades tonight at the 2022 Excellence in Retailing Awards Gala (ERA), a highlight of Retail Council of Canada's (RCC) STORE 2022 conference in Toronto.

The Excellence in Retailing Awards program is recognized as the pinnacle of achievement and industry recognition across all retail disciplines and categories. Competition for the coveted ERA trophies was especially fierce this year with ties for first place being seen in an unprecedented four categories: In-Store Experience & Design, Omni Channel, Philanthropic Leadership and, Retail Marketing. Winning first place for a second year in a row was Longo's, for Health, Safety and Wellness. Aritzia was also recognized for its Loss Prevention program.

To view the complete list of this year's fifteen Excellence in Retailing Awards Winners, visit retailaward.ca/winners.

Fighting Retail Crime in Canada
Loss Prevention Advisory Committee Update

The following is a nationwide update of RCC’s LP Advisory Committee concerns as well as new resources for the retail Loss Prevention community in Canada.

Manitoba Retail Crime Task Force making strides

In Manitoba, a new first-in-Canada incident reporting pilot project is about to be launched. This pilot is intended to find ways to facilitate better collaboration between retailers, police, and the courts by enabling the participants to leverage a common technology for submitting incidents, and analyzing macro data to identify and convict the most prolific offenders. Anecdotal reports suggest that less than 20% of perpetrators involved in retail-related crimes account for more than 80% of retail-related losses and incidents.

This work was done through the Minister of Justice’s Manitoba Retail Crime Task Force which includes senior representation from the government, Justice, Manitoba’s police services, retail, and other key stakeholders. The Task Force recently created the Retail Safety and Security guide, which is a free resource for members and non-members alike.

LP progress being made in Ontario, British Columbia

Meetings in Ontario with adjacent staff for the ministries of the Attorney General, Solicitor General, and Labour, and on discussions how to collaborate on solutions to reduce the incidents of violence in retail; Meetings in Ontario with Chair and Co-Chair of Ontario Association of Chiefs of Police (OACP) Community Safety and Crime Prevention Committee. Chairs wish to work with RCC and retail members on an Ontario-specific program similar to the activities in Manitoba;

Continuing conversations in British Columbia where Ministers offered to work together with retailers on a local committee to explore solutions to improve community safety; Alberta’s Minister of Justice and solicitor General, the Hon. Tyler Shandro has agreed to meet with RCC this month to discuss the evolving issues related to retail crime and safety.

National LP Taskforce with Police

The LP Advisory Committee has identified three key concerns: 1) the increase in workplace violence, arson, and property crime 2) the need for greater collaboration with police, justice, and government, and 3) the growing incidence of organized retail crime.

As an outcome, one of the goals the LP Advisory Committee identified is to engage in outreach with police services, crown office, Solicitor General, and Attorney General to join the taskforce and be part of the conversations to identify solutions to these three issues driving retailer concerns. RCC has begun its outreach efforts to several police services, including Edmonton, Halton, York, Peel, Toronto, and Ottawa who have now joined the taskforce and who will continue to try to invite their networks to join and together work towards implementable solutions. retailcouncil.org

Undercounting Shoplifting Incidents in Canada
Shoplifting is underreported in Manitoba, retail council says
One of the positives in Wednesday’s annual report from the Winnipeg Police Service was that shoplifting seems to have dropped significantly, with the five-year average down 37 per cent. Police credited those numbers to a precipitous drop in liquor thefts after Manitoba Liquor Marts beefed up security at all of its locations.

The Retail Council of Canada, however, says retail theft continues to happen; it’s just being underreported: “Right now in retail, we’re really seeing no less crime actually happening,” the council’s John Graham told 680 CJOB’s The Start.

“What we’re seeing is operators choose not to report lower-impact incidents, as they’re seeing lower response from police — as police, of course, have to prioritize calls — and ultimately no real consequences for their efforts in the justice system.

“What you’re seeing is stores manage these incidents internally, through barring of customers, seeking restitution, or most definitely investments in hardening their stores.” Graham said he hopes to soon have some hard data on how much retail crime is unreported. He said that the council is teaming up with University of Manitoba researchers to get a handle on those numbers.

“Anecdotally we’re hearing 50 to 70 per cent of all incidents happening in retail stores right now simply aren’t being reported. We need those to show up in statistics and reports so we can better respond.”

Food Fare owner Munther Zeid told 680 CJOB’s Connecting Winnipeg his staff catch the same people trying to steal two to three times a month. “Sometimes we catch them in our own parking lot, selling it to customers walking in the store,” Zeid said. Zeid said nine times out of 10, he doesn’t bother contacting police unless an incident gets violent or the shoplifter has a weapon. globalnews.ca

Retail's Delivery War in Canada
Battle for Grocery Delivery in Canada as Retailers Seek to Retain Customers
With grocery delivery becoming a growing choice for Canadian consumers, will the changing landscape of the industry increasingly move from the use of third-party apps that use a grocery store as a way to get delivery fee commissions to in-house delivery concepts that are being constructed into physical stores?

“Some companies are better set up than others and some are actually not as committed so they want to explore the space a little bit more. Amazon just acquired a piece of Grubhub. Those are signs that delivery is really a service you can’t deny anymore really, but how you do it will vary between different grocers,” said Sylvain Charlebois, Director, Agri-Food Analytics Lab, Dalhousie University

“Some actually are putting a lot of money into building infrastructure. Voila (Safeway and Sobeys) is a perfect example of that while others are trying things out with a partnership like Loblaw for example with DoorDash. And the reason why some people do that is expectations are changing very rapidly.

“I mean, three years ago, getting your groceries delivered in eight days was a standard. Now it’s less than two hours and perhaps in a few years from now it could be in half an hour. And some markets are getting groceries delivered in 15 minutes. So you can see expectations are changing. Committing to infrastructure, committing to do a lot of work internally may be seen as too much of a commitment for now given that the marketplace is changing so quickly.”

Charlebois said there’s a lot of trial and error still going on in the industry but there’s still some consensus out there that grocery delivery is here to stay. Is there a danger in becoming more efficient in the grocery delivery side of the operation thus taking away from the foot traffic in the store where people browse and end up buying more as they shop up and down the aisles? retail-insider.com

C-Store Cashier-Less Tech Rolling Out Across Canada
Self-Service Cashier-Less Convenience Grocery Retail Concept Aisle 24 Expanding Aggressively Across Canada in 2022
Aisle 24 is a fully self-service, automated, cashier-less grocery market meant to meet the convenience and time-starved lifestyle of today’s evolving consumer. Located primarily in residential communities, condos, apartments, and campuses in Ontario and Quebec, the Aisle 24 offering is truly unlike any other. Leveraging cutting edge technology, the grocer has been finding success by providing consumers with a fast and efficient experience that’s also safe and secure. And, with a focus on limiting friction for the end-user, the service is also easy to use.

Consumers simply download the Aisle 24 mobile app and register an account to gain access right away. The Aisle 24 app enables members to unlock the door and start browsing. Then, once they’ve selected the items they want to buy, they simply scan them at an in-store kiosk and pay for their purchase using either their mobile wallet, debit or credit card. Although still in its infancy, it’s a concept that seems to be paving the way toward the future of the Canadian grocery experience. retail-insider.com

Canadian Retail Roaring Back?
Vancouver Seeing Record-Low Vacancies as Retail Roars Back
Vacancy in Vancouver’s retail sector is at a record low and it could get even lower. According to commercial real estate firm Colliers’ new retail report, Vancouver retail is roaring back, with record low vacancy rates across many different neighborhoods. The Urban Retail Colliers Index Vacancy Rate is 2.5 per cent, while the Suburban Retail Colliers Index Vacancy Rate is 2.3 per cent.

“Historically, Vancouver is a city that has performed at the polar opposite of everywhere else in North America. And in retail so far this year, vacancy in all nodes has remained astonishingly low,” said Madeleine Nicholls, Senior Managing Director for Colliers in Vancouver. “Although we are waiting to see if talk of a recession will impact Vancouver retail, the story for Vancouver retail for 2022 is resiliency. Vancouver is bucking retail trends across the rest of Canada. Despite all the uncertainty, retail here has performed really well.” retail-insider.com

Former Walmart Canada head Horacio Barbeito named Old Navy president and CEO
Horacio Barbeito, who most recently was president and CEO of Walmart Canada, has taken on a new role as president and CEO of Old Navy.

What Will A Seventh Pandemic Wave Mean For Canadian Small Business Owners?

Alimentation Couche-Tard may bid on Petro-Canada’s gas stations

BC to now allow private cannabis retailers to deliver

‘Alder Apparel’ Opens 1st Physical Storefront on Toronto’s Queen St. West

Vancouver Island, BC: Man ruled not criminally responsible for stabbing clerk, robbing Island liquor store
Dustin Perfitt’s lawyer wanted a determination of his client’s mental state last December before Perfitt could be sentenced. The accused, who was found guilty in B.C. Supreme Court for a robbery and stabbing at a local liquor store, has since been found not criminally responsible on account of a mental disorder (NCRMD).

Perfitt was arrested following an incident at the Mex Pub liquor store in September 2020 in which he stabbed a clerk and stole cigarettes. He was convicted on Dec. 16, 2021, after which there were requests for a pre-sentence report and forensic report. Doug Marion, his lawyer, asked for a determination of Perfitt’s mental state at the time of the offence. He noted the nature of the crime itself as well as statements Perfitt had made while in remand as a basis for his request. vancouverislandfreedaily.com

Calgary police investigate shooting in mall parking lot
Calgary police are conducting an investigation following an evening shooting at a Calgary mall parking lot. Officers said just before 8 p.m. on Wednesday, one person fired shots at another in the Deerfoot City parking lot. No one was hit and both vehicles fled the area. One of the vehicles police believed to have been involved was located and two men in that vehicle were arrested. Police said another suspect is still at large and the investigation is ongoing. globalnews.ca

London, Ont. police release suspect photos in Lambeth jewelry store robbery
Investigators have since determined that four suspects were involved and attended the location. Two of the suspects entered the store, one in possession of a hammer and the other in possession of a firearm. One proceeded to damage display cases inside the store while the other two suspects remained outside. All four suspects fled from the store with no stolen property and officials were later contacted. globalnews.ca

Police seek suspect, charge another after Halifax drug store robbery

Fourth person arrested in connection to Kitchener robbery

Shediac RCMP seek public help in robbery case

Robbery at convenience store in Petawawa

View Canadian Connections Archives

Security Cameras & Video Doorbells Not Stopping Porch Pirates
Porch pirates are stealing my packages, but now I have a secret weapon

'The number of packages stolen from doorsteps has soared. Security cameras and video doorbells haven’t helped me'

You may have spotted a porch pirate in the wild, too – they are everywhere. Online purchases rocketed during the pandemic and so did package theft – on both sides of the Atlantic. In my Philadelphia neighbourhood, thieves often follow delivery vans and dress in hi-vis vests or Amazon uniforms to deflect suspicion. Ordering online has become like a real-life gameshow: you have five minutes to grab your stuff before someone else does.

Package theft is obviously not the biggest issue facing the world – usually, the company you ordered from will send you a replacement – but it still feels violating and frustrating to have your stuff stolen so brazenly. Particularly as the police don’t really care and there is nothing you can do about the problem other than stop ordering things to your house.

You know what definitely doesn’t deter package thieves? Video doorbells or security cameras. There was a video doorbell on our house when we moved in, so I activated it thinking it might be useful. All it does is record footage of the porch pirates at work, which somehow just adds insult to injury. The doorbell also sends you so many notifications that you can transform from a normal person into a paranoid freak within days.

The one upside I’ve found to rampant package theft is that it has been a good way to meet the neighbours. There is a lovely old lady across the street called Norma who has taken it upon herself to be the neighbourhood watch. She sits outside her house on a folding chair most days and grabs packages whenever she sees them, which is extremely helpful. The only problem is that now I never know if a thief has the package or if Norma’s got it.

Anyway, there are three morals to this story: 1) secure your food scraps, 2) get rid of your video doorbell, and 3) find yourself a Norma. theguardian.com

Amazon's UK Hiring Spree
UK: Amazon plans 4,000 more jobs in the UK this year, defying tech downturn

Amazon says it will create more than 4,000 permanent jobs in the U.K. in 2022.

Amazon announced Friday it would create more than 4,000 permanent jobs in the U.K. in 2022, defying a wave of job cuts in the tech industry.

The roles will include job functions in software development, product management, and engineering, as well as operational duties in fulfilment centres, sort centres and delivery stations.

Additional staff will be added in a number of regions across the U.K., including Wakefield and Knowsley in northern England, where the firm is opening two new Amazon fulfilment centers.

The hiring push will bring Amazon’s permanent workforce in Britain to over 75,000, the company said.

“We’re continuing to invest in talent right across the U.K.,” John Boumphrey, Amazon’s U.K. country manager, said in a press release.

“People join us not just for the wide variety of roles, great pay and benefits, but for the career development opportunities we provide.”

The company’s U.K. hiring spree marks a contrast with other parts of the tech industry. The sector is reckoning with a reversal in fortunes lately amid rising inflation and higher interest rates. Major firms including Microsoft, Netflix and Robinhood have slashed varying numbers of jobs, among other cost-cutting measures, in anticipation of slowing economic growth. cnbc.com

Vallarta Supermarkets adopts white-label e-commerce platform

Ethnic Grocers Are Redefining Online Shopping

Update: Hartford, CT: Multimillion-Dollar Theft Ring Member Gets 7 Years in Prison
A member of a theft ring that committed more than 180 burglaries and eluded police in dozens of car chases in Connecticut and New York was sentenced Tuesday to more than seven years in prison. Josepher Cartagena, of the Bronx in New York City, appeared before a federal judge in Hartford, Connecticut, after having pleaded guilty in February to possession of stolen property. Four other people, including Cartagena’s brother, were charged in the burglary spree, which targeted mostly car dealerships and cell phone stores from June 2020 to January 2021 and netted more $4 million in stolen property, federal prosecutors said. The group stole cars, cell phones, electronics and even ATM machines, prosecutors said. Cartagena’s lawyer, Jon Silveri, declined to comment after the hearing. In court documents, he wrote Cartagena acknowledged taking part in the thefts and regretted his actions but denied being a leader of the ring like prosecutors alleged. nbcconnecticut.com

Lathrop, CA: Police busts group believed connected with $40,000 in Target thefts
A group believed to be responsible for hitting as many as 50 Target stores as part of an organized retail theft operation are behind bars thanks to the Lathrop Police Department. According to the agency, officers last week were dispatched to the Lathrop Target location after receiving a report of a theft in progress – detaining three suspects including one that had stolen property in their possession. During the course of the investigation officers discovered that the group – which actually included a fourth person, presumably serving as the getaway driver, that fled when officers arrived – had hit multiple Target locations in the East Bay Area before coming to Target. A deputy from the Alameda County Sheriff’s Office responded to Lathrop with a witness that identified the three individuals as those that had conducted the earlier robberies, and further inquiry determined that the group was responsible for hitting nearly four dozen Target locations and stealing more than $40,000 worth of merchandise. “This was outstanding police work and communication between Target, Dispatch, Officers, and outside agencies,” the Lathrop Police Department said in a release announcing the bust. “Our officers are determined to go the extra mile to bring these cases to a conclusion.” mantecabulletin.com

Palo Alto, CA: $50K Peninsula Lululemon Organized Retail Theft Ring Probed
Four suspects were arrested Sunday on suspicion of organized retail theft in connection with incidents at three Peninsula lululemon stores that occurred the same day, Palo Alto police said. A report of a shoplift in progress at the Stanford Shopping Center store led to the arrests of three adults and one juvenile, according to police. A fifth suspect, who is a man, remains at large according to police. Grafi Dumitru, 18, Elvira Fistogeanu, 22, and Florentina Izabela Matei, 20, were arrested on suspicion of felony organized retail theft, felony possession of stolen property and felony conspiracy, police said. The fourth suspect is a 16-year-old juvenile who was booked into juvenile hall on suspicion of the same offenses, police said. patch.com

St Joseph County, IN: Man arrested for 2021 robbery of an AT&T
A man was arrested for the robbery at an AT&T store in St Joseph County. It happened on April 12, 2021, when officers were called to the AT&T on Ironwood and S.R 23 on reports of a robbery. Witnesses told police that four men wearing face masks came into the store, told people to face the wall, and had employees put phones in their bags. ABC 57 News reports that an employee put a GPS tracker in one of the bags. The men stole 70 phones, with a total cost of $51,015.24. Police found three of the four the next day. On Friday, July 15, Davlon Baker was arrested on charges of robbery and theft, in relation to the robbery. He is due back in court on July 28. 953mnc.com

Destin, FL: Ulta Beauty issues statement after $8,000 store theft
Ulta Beauty issued a statement to WKRG News 5 regarding three people arrested for stealing $8,000 in merchandise from the Destin store.

While we do not share policies externally, the safety of our guests and associates is always our highest priority. We believe creating wow experiences with engaged, in-store associates helps prevent shoplifting but unfortunately theft still occurs. Our policies and practices include a variety of best practices and trainings designed to ensure the safety of our guests and associates and mitigate threats. We can confirm that the Ulta Beauty location in Destin was targeted by criminals who were arrested. Our team will continue to work with law enforcement on the matter. - ULTA PUBLIC RELATIONS

A store employee called Okaloosa County Sheriff’s Office for the theft Sunday, July 17. The employee told OCSO the three suspects came in with large bags and began to fill them with perfumes and other valuables. The three ran out of the store and drove off, according to OCSO. All three were captured with K9 help from OCSO and the Walton County Sheriff’s Office. wkrg.com

Estero, FL: Two women arrested in Miromar Outlets retail theft’ $3,500 in merchandise

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Shootings & Deaths

Charlotte-Mecklenburg, NC: Woman shot, killed in robbery at ATM in University City shopping center
A woman was killed in a shooting at an ATM in a parking lot off of University City Boulevard Wednesday morning, Charlotte-Mecklenburg police confirmed. Authorities said the homicide was the result of a robbery and that the victim and suspect did not know each other. Police said they were called to the parking lot of a 7-Eleven near John Kirk Drive and Old Concord Road just after 5:45 a.m. When they arrived, they found Karen Baker, 48, who had been shot. In a news briefing, CMPD Maj. Brian Foley said when officers arrived, they tried to save Baker’s life, but she died at the scene. yahoo.com

Update: Stockton, CA: Daughter of man killed at his Stockton grocery store still seeking justice 6 years later
It's been over six years since 63-year-old Anwar Machiwalla was shot and killed after being robbed at his own grocery store just east of Stockton. "My family has been devastated by this over and over again," said Alia Machiwalla, Anwar's daughter. Anwar Machiwalla was shot to death at the Three Palms Grocery Store at 6732 E. Highway 88. "For you to rob from the store and steal my father away, please just do the right thing. Forgiveness will come," Alia said. It happened on Monday, July 11, 2016 close to 5 p.m. According to the San Joaquin County Sheriff's Office, the man entered the store demanding money and then shot Machiwalla as he left. abc10.com

Update: Flint, MI: Single jury will decide whether defendants in murder of Flint security guard are guilty or innocent
A Genesee County judge has ruled that one jury will decide the guilt or innocence of four people charged in connection with the murder of a Family Dollar security guard in May 2020 during an upcoming trial. The ruling, issued earlier this month by Circuit Court Judge Brian S. Pickell, came after attorneys for each of the four defendants had filed motions requesting separate juries in the case because it would put the defendants in an unfair situation as to whether or not to testify in their own defense. The trial has since been scheduled for Aug. 9 before Pickell.

Larry Teague, Sharmel Teague, Ramonyea Bishop and Brya Bishop are each charged with felonies in connection with the murder of 43-year-old Calvin “Duper” Munerlyn, who was a security guard at the Family Dollar store at 877 Fifth Ave. in Flint. Sharmel Teague, of Flint, faces first-degree premeditated murder and felony firearms charges. Larry Teague and Ramonyea Bishop are charged with first-degree premeditated murder and felony firearm. Ramonyea Bishop, whom prosecutors believe pulled the trigger during the fatal shooting, is also charged with carrying a concealed weapon. First-degree murder is punishable by up to life in prison without the possibility of parole. mlive.com

Mount Vernon, WA: Customer, employee among 5 injured in Walmart shooting
Five people were injured in a shooting during an altercation between two groups of people inside a Mount Vernon Walmart Sunday night. Mount Vernon police said the people injured include a 72-year-old man who was a customer at the store and a 24-year-old man who is a Walmart employee. The other three people injured were all 19-year-old men who were involved in the altercation, police said. No arrests have been made. According to the Mount Vernon Police Department, officers responded to the Walmart located on the 2300 block of Freeway Drive around 9:50 p.m. for a “Weapon Offense” call with reports of shots being fired inside the building.

Investigators said the shooting happened after a group of men entered the store and got into an altercation with a different group of men who were already inside. Police said shots were fired during the altercation. Jessica Boots of Concrete said she and her fiancé were in the soda aisle and heading to the checkout when the shooting started. “The gunshots started firing, and it sounded like it was right next to us,” said Boots, who was on a date night. “I looked back at my fiancé because he was a little bit behind me. and everybody started screaming, running through the front doors.” king5.com

Robberies, Incidents & Thefts

Walmart Employee Kidnapping
Georgia police arrest 2 suspects in Walmart kidnapping
Georgia authorities arrested two people in the kidnapping of a Walmart employee in the Clayton County area, police said. Cameron Ja’Michael Hopkins, 19, kidnapped 18-year-old Khaliyah Jones, a Walmart employee in Lovejoy, Georgia, around 6:15 p.m. on Saturday. Witnesses told police an armed male walked up to a vehicle in a Walmart parking lot, broke the window, and dragged Jones out at gunpoint, then forced her into the vehicle before fleeing the scene. Family members called Hopkins and told them he was upset about his relationship with Jones ending and threatened to shoot and kill her if police attempted to pull him over, police said. Police said Hopkins abandoned the vehicle at some point and was picked up by 33-year-old Demarco Jennings. They said Hopkins forced the woman into the back of the car. When the vehicle stopped in Mason, Jones got out and ran to a nearby business for safety, police said. Jones informed investigators that Hopkins and Jennings were headed to Albany, about 2 hours south of Lovejoy. With the help of the Albany police department, investigators located Hopkins and Jennings and arrested them. msn.com

New York, NY: Midtown 99 Cent Store Guard Slashed By Would-Be Shoplifter
Police are looking for the would-be shoplifter who slashed a 99 cent store security guard and ran away, according to the NYPD. The man became violent after he was caught stealing from the Jack 99 Cent store at 110 W. 32nd St. on July 6 about 3:30 p.m., police said. The guard escorted the would-be shoplifter out of the store, but he returned and slashed the guard in the face, police said. The man re-entered the store and slashed a male security guard in the face, leaving a minor laceration, and fled, said police. The victim refused medical attention, according to the NYPD. patch.com

Menomonee Falls, WI: Man tries repeatedly to smash Wisconsin jewelry store case with brick
Police are trying to identify a man who attempted to break a glass display in a southern Wisconsin jewelry store last month. The Menomonee Falls Police Department reports the man tried breaking the glass with a brick at a Kay Jewelers in early June. In video released by the police department, the man can be seen throwing the brick at the case nine times. The brick repeatedly cracks the glass and bounces off, but doesn’t break through until his final attempt. By then, a store employee can be seen walking toward the man. mypanhandle.com

Hartford, CT: Bronx Man Involved in Brazen Burglary Ring Sentenced to More Than 7 Years in Federal Prison

Petaluma, CA: ATM Credit/Debit Card Skimmers Found At three 7-Eleven’s In Petaluma

Fire/Arson

Shorewood, IL: Toxic smoke released from fire at Shorewood Farm Supply store
A large fire at a farm supply store in south suburban Shorewood released toxic smoke into the air Tuesday morning, prompting authorities to order residents to find shelter. No injuries were reported in the fire that broke out around 4:30 a.m. at Tri-County Stockdale, 25520 W. Black Road, Troy Fire Protection District Chief Andrew Doyle said. Four of the company’s six buildings were destroyed by the fire. The buildings stored fertilizer, pesticides, seed, feed and other farming products, authorities said. No one was in the business when the fire began, Doyle said. Chickens and two exotic birds in the building were rescued by responders, he said. chicago.suntimes.com

● Auto – Wadsworth, OH – Burglary
● Beauty – Destin, FL – Robbery
● C-Store – Houston, TX – Armed Robbery
● C-Store – Memphis, TN – Burglary
● C-Store – Sparks, NV – Armed Robbery
● C-Store – Oklahoma City, OK - Armed Robbery
● C-Store – Statesville, NC - Armed Robbery
● Dollar – New York, NY – Robbery / Guard injured
● Gas Station – Preston, CT – Armed Robbery
● Gas Station – Baltimore, MD – Burglary
● Grocery – Baltimore, MD – Burglary
● Hardware – Wausau, WI – Burglary
● Jewelry – Menomonee Falls, WI - Robbery
● Jewelry – Culver City, CA – Robbery
● Jewelry – Nashville, TN – Robbery
● Jewelry – Stow, OH – Robbery
● Jewelry – Chapel, FL – Burglary
● Restaurant – Fresno, CA – Burglary
● Restaurant – Memphis, TN – Burglary
● Tattoo – Topeka, KS – Burglary
● Walmart – Edinboro, PA – Robbery

Daily Totals:
• 12 robberies
• 9 burglaries
• 0 shootings
• 0 killed

Click to enlarge map

None to report.

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The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and profit protection activities for an assigned distribution center (DC), its in-bound and outbound shipping networks and its third party pooling centers...

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Developing your verbal skills and focusing on your specific word usage to convey messages is incredibly important for any successful executive. However, developing your ability to listen and hear what they're saying is just as important and in some cases may be even more so. It's great to be able to articulate in a manner that shows your subject matter expertise, but it's even better if you can mold it and change it on a dime based on what you're hearing and seeing. And if your too busy talking, you may just miss the entire conversation and say something that doesn't even fit. Active listening requires focus and attention and, as Abraham Lincoln said, "Better to remain silent and be thought a fool than to speak out and remove all doubt."

Just a Thought,
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