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John Baschoff promoted to Senior Manager II
ORC for Walmart
John
has been with Walmart for over a year, starting with the company in 2021. Before
his promotion to Senior Manager II ORC, he served as Asset Protection Operations
Lead. Prior to Walmart, he spent over a year with Bloomingdale's as Asset
Protection - Senior Executive. Earlier in his career, he held roles with Sam's
Club and Toys 'R' Us. He also spent four years in the U.S. Army.
Congratulations, John! |
See All the Executives 'Moving Up' Here
Submit Your New Corporate Hires/Promotions or New Position
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Summer 2022 Weekend Shooting Analysis
America's Crime & Violence Surge Continues
Another Weekend of Violence in America
970
Shootings - 318 Killed - 996 Injured in 15 Big Cities Over Past 8 Weekends
The D&D Daily's Big City Weekend Violence Study - Memorial Day to Labor Day
The Daily's study analyzes weekend shooting
data in 15 major U.S. cities from Memorial Day Weekend through Labor Day Weekend
2022
Starting
Memorial Day Weekend, the D&D Daily began compiling and analyzing
data from 15 major U.S. cities
to get a snapshot of summer gun violence.
This past weekend, from July 15th through July 17th, there were 110 shootings
recorded in these same cities, resulting in 42 deaths and 100 injuries.
The chart below shows the totals for each of the past eight weekends dating
back to Memorial Day weekend.
The D&D Daily will continue to track this data throughout the summer to capture
the weekend violence trend in our nation's big cities as warm weather typically
brings about more crime and violence.
Click here to see the list of incidents per city and follow
along each week this summer as this spreadsheet will be updated every Monday.
docs.google.com
Read more coverage about America's crime and gun violence epidemic in the
section below
The U.S. Crime Surge
The Retail Impact
The Internet Is Pouring Gasoline on the
Nation's ORC Fire
Customers across the globe are unknowingly buying stolen goods online
As San Francisco faces a spike in retail theft, the ABC7 News' I-Team is looking
into just how pervasive the crime rings operate on our streets and online.
Police say these individuals often plan months in advance how to steal, where to
resell, and at what price.
"These operations are hundreds of thousands of dollars and the venture into the
millions when you put them all together," said San Francisco Police Sgt. Adam
Lobsinger. On Wednesday, SFPD arrested a man who was able to sell, stock, and
resell $200,000 worth of stolen goods in his apartment. It turns out - cases
like that are happening across the Bay Area.
Organized retail crime rings - how do they really work?
Police
say they often start small and involve using middlemen or a "fence," who steal
and try to offload stolen items as fast as possible. "They culminate in
something like this, where we're arresting one person or (persons) and they're
selling hundreds of thousands of goods online nationally and we know they
got these stolen items from multiple people," Lobsinger said.
According to an analysis by the Senate Judiciary Committee, there is more
than $500 billion worth of stolen and counterfeit goods sold online across the
world each year. In some cases, it's the online retailers tipping off
investigators.
So what's being done to crack down?
State Sen. Nancy Skinner (CA-9th District) introduced a bill that puts more
responsibility on online retailers while tightening requirements for sellers.
"So the marketplace has to get information like their business license, the
receipt of goods, those kinds of things to prove they are the owners of these
goods in a legitimate way and they haven't been stolen," Skinner said.
Skinner's legislation,
SB 301 already passed the Senate and is moving to the Assembly.
Investigators say these organized crime rings operate on everyday sites we
all use like eBay, Amazon, Craigslist, and Facebook Marketplace.
abc7news.com
Brick & Mortar Crime Closures in the News
Retail crime expert Karl Langhorst weighs in on coffee chain closings due to
safety concerns
Many
brick and mortar retailers are seeing a growing amount of violent criminal
activity, which ranges from smash and grab robberies to increasingly brazen
acts of organized retail crime to tragically, active shooting incidents.
Most recently,
Starbucks announced the closing of more than a dozen locations due to
safety concerns, although some also tie the closures to recent unionization.
"It has been my experience that retailers are in the business to be profitable,"
said Karl Langhorst, adjunct professor at the
University of Cincinnati College of Criminal Justice. "If they are
closing stores, be they union or nonunion, it is usually because keeping the
store open is no longer viable because of profitability headwinds."
Langhorst told The Bee that rising violent crime in retail establishments has
had an increasingly negative impact on employee hiring and retention,
customer traffic, and the ability for retailers to maintain acceptable store
standards. "The perceived lack of consequences by criminal offenders for their
actions, coupled with significant law enforcement staffing shortages, has
created what unfortunately is an increasingly difficult and dangerous
situation," he said.
A survey by the National Retail Federation last year found that 82% of
loss-prevention professionals said mall or store violence/shooting incidents has
become more of a priority over the past five years.
"This troubling trend is not only negatively impacting retailers and their
employees and customers, but also the communities they serve."
Langhorst’s courses include the study of organized retail crime, active
shooters and prevention methodologies.
uc.edu
'America has Become Unsafe': More
Crime Closures Coming?
Starbucks CEO Discusses Issues That Led to 16 Store Closures
Citing safety concerns, Starbucks will be
closing 16 retail locations nationwide before the end of July.
In a video of an alleged internal company meeting, now-interim CEO Howard
Schultz could be heard criticizing officials at the local, state, and federal
levels for failing to fight crime and address mental illness.
“It has shocked me that one of the primary concerns that our retail partners
have is their own personal safety,” Schultz can be heard saying. “America has
become unsafe.”
"Starbucks is a window into America, we have stores in every community, and we
are facing things in which the stores were not built for and so we’re listening
to our people and closing stores," Schultz continued. "This is just the
beginning, there are going to be many more."
In the video, Schultz can be heard discussing staff concerns related to issues
around mental illness, homelessness, and crime, which he said were the
catalysts for Starbucks’ store closures. Specifically, Schultz pointed to
their concerns over ongoing drug use in store bathrooms.
The store closures have come a little over six months after the first
Starbucks employees formally voted to unionize. Several other stores around
the U.S. followed in their footsteps during subsequent months.
Starbucks confirmed to The National Desk that 16 high-incident stores across
the country were shuttering, and said the company will continue to work with
partners to help address the challenges communities are facing.
wjla.com
Robberies & Assaults Up 37% in NYC
NYC Mayor Adams renews tough-on-crime pledge
Mayor
Adams vowed to follow through on his promises to crack down on crime
Sunday as he touted recent drops in murders and shootings, although other
forms of lawlessness are high. Winning election on a tough-on-crime
platform, Adams has made controversial moves like bringing back the NYPD’s
plainclothes units.
“We’re going to continue to move forward. We’re going to turn this crime thing
around,” he said on WBLS. “And when we do so, people are going to really see the
progress we’ve made in other parts of the city.
“Crime has really taken all of the oxygen out of the room but once we do
that, they’re going to see what we’re doing around education, around housing and
some of the other important issues,” he added.
So far this year, murders are down nearly 8% and shooting incidents decreased
more than 10%, compared with the same time frame in 2021, according to NYPD
stats. But both crimes are still at peak levels compared with
pre-pandemic levels, and overall stats for major categories of crime that
include robberies and assaults are up more than 37%.
Adams echoed critics of Albany’s
controversial bail reforms, although expert opinions are mixed on
whether releasing suspects for misdemeanors and some felonies is contributing to
the city’s spike in crime.
“We took almost 3,800 guns off the streets, and many of the people who
had carried those guns were able to return to the streets,” the mayor said.
msn.com
#1 City in Murders Per Capita in the U.S.
New Orleans, LA: Business owners say crime is taking over neighborhoods
Residents and business owners in the French Quarter say crime is taking over
their neighborhood and it's taking a toll on business. They said there needs
to be a stronger police presence to help keep people safe and reduce crime.
New Orleanians love their city and so do tourists, but this beautiful city is
number one per capita in murders in the country. Residents and business
owners say the crime here is out of control.
Christian Pendleton from Brennan's Restaurant and representing the Louisiana
Restaurant Association said the record high crime rates are making it
difficult to find employees, and that the restaurant is short more than 100
staff members.
So far in 2022, New Orleans Police have worked at least 160 murders. An
unofficial tally showed 31 killings in June - the most in a single month since
July 2004. There have been more homicides in the first six months of this
year than in the entire years of 2018 and 2019.
wwltv.com
Store closures prove that 'the criminals are running the show'
How stores can learn from casinos to stop repeat shoplifters
Company that sold Tops gunman body armor left controversial digital trail
COVID Update
599.2M Vaccinations Given
US: 91.2M Cases - 1M Dead - 86.6M Recovered
Worldwide:
567.8M Cases - 6.3M Dead - 539M Recovered
Former Senior Loss Prevention Executive
Know of any fallen LP exec? Let's remember & recognize.
Private Industry Security Guard Deaths: 360
Law
Enforcement Officer Deaths: 787
*Red indicates change in total deaths
2nd Largest U.S. COVID Wave
When Will the BA.5 Wave End?
On Friday, the Biden administration
renewed the nation’s COVID-19 public-health emergency through at least
mid-October. The extension comes amid America’s second-largest COVID wave,
fueled by the shifty, ultra-transmissible BA.5 subvariant, which is still
causing
countless new infections and reinfections across the country.
Unfortunately, the number of hospitalizations is now also on the rise — up by
around 20 percent over the last two weeks, with a corresponding increase in
the number of COVID-positive ICU patients. Last week, the
CDC forecasted that COVID hospital admissions would increase more than
fourfold by August 5.
The number of daily COVID deaths in the country has also ticked up; an
average of more than 400 people are now dying with COVID every day, up from a
post-Omicron wave low of 264 in early June — though still nowhere near the
average of more than 2,600 daily deaths during the peak of the Omicron wave.
Hospital COVID metrics are also a fraction of earlier pandemic peaks.
nymag.com
The Pandemic's Impact on Retail Biometrics
Covid changed biometrics’ retail future. Unusual circumstances led media firm to
map how much
Essence,
which Ad Age
named 2020’s top data and analytics agency,
convened an international group of marketing thought leaders during the
first two months of 2020 to hear what they thought advertising would look like
in 2030. Then, of course, the pandemic changed much in daily life.
The same cast was
reconvened at the end of that year to learn how opinions and predictions had
been changed by a
contagion
that has gone on to kill more than one million people in the United States
alone.
One chart in both surveys asked how likely each panelist thought 15 scenarios
would occur. But the second mapped how perspectives changed in a matter of
months in 2020. The results are startling when it comes to biometrics and
privacy.
In the second survey, respondents were even more sure that use of biometric
data would grow strongly over the next decade. The same is true of
services and products becoming more
personalized, a trend that would accelerate paired with biometrics.
And, they said, access to personal data by governments and businesses is
going to be more likely in 2030.
If the group, in aggregate, is right – and events occurring during the decade do
not again change perspectives – it appears that biometric identifiers could
be on the way to being the newest commodity with or without people’s consent.
The article also states that “more immediate” biometric apps deployed in the
name of marketing will let consumers
protect their data.
biometricupdate.com
The Retail Evolution's Great Acceleration
How to maneuver in the pandemic-driven recession
Could COVID-19 create a long-term shift in
the retail industry? Learn more about pre-pandemic retail trends that are
gaining momentum and how a recession could affect consumer behavior.
Even before the COVID-19 crisis began, our report The next consumer
recession found that retail was facing several financial issues that
could make it difficult to weather a recession. Many retailers faced challenges
already: increasing debt burdens, moderating revenue growth, compressing
margins, increasing SG&A, and slowing asset turnover. Not surprisingly, we are
starting to see these issues force several retailers to file for bankruptcy in
recent weeks. But across retail, we are seeing significant weaknesses in the
foundation: the technology and process architecture of retailers, often
vulnerable to sudden shocks, are now completely exposed. Even many retailers
that had been making incremental moves toward transformation have not been able
to cope with the halt in store traffic, demand on digital, and shocks to the
supply chain.
No matter the retailer, one cannot overstate the damage done when stores are
closed for months at a time. Each regular customer represents a relationship
that took years to develop and nurture and losing that continuity is a risk to
any retailer’s position in the marketplace. The same is true with other
stakeholders. Long-time employees, for example, have mastered what it takes to
represent the brand over several years. Retailers are now having to create
workforce flexibility, tools for secure collaboration, and positioning around
furloughs, all while sustaining morale and keeping employees healthy. Even
retailers who are faring well in the pandemic should take account of the damage
done up and down their value chain and begin to develop strategies to restore
what has been lost. What took years and even decades to build was severely
damaged, if not destroyed, in a matter of weeks.
Retailers who grasp the challenge and join the gathering trends could well
emerge stronger and provide a brighter future for employees, customers, and
stakeholders alike.
deloitte.com
Remote work spurs a national wage leveling
As more workers choose to work remotely,
organizations face a dilemma: do they pay remote workers the same as those
living in high-cost metropolitan regions?
Covid-19 public health emergency extended in the US
This Is How Many People Have Died From COVID-19 In California
Retaliation Closures?
Starbucks Union Files Labor Complaint Claiming Store Closures Are Retaliation
The coffee chain has announced it’s closing
16 stores, including some that have recently unionized. Workers say it’s
coercion against labor organizing.
After Starbucks announced Monday that it plans to shutter 16 U.S. stores as part
of a strategy for addressing store safety, the chain’s rapidly expanding union
filed a complaint alleging that the move is a form of union-busting.
The coffee chain said that by the end of the month it would close six stores
each in the Seattle and Los Angeles areas, two in Portland, Oregon, as well as
locations in Washington, D.C. and Philadelphia. On Wednesday, Seattle
workers from Starbucks Workers United (SBWU) - the union that has been
organizing stores across the country - filed an unfair labor practice charge
arguing that the closures amount to retaliation and illegal coercion
against union activity.
Of the 16 stores set for closure, two locations in Seattle have successfully
unionized and one store in Portland is set for a union vote in August.
“Within the past six months the Employer closed and/or threatened to close
at least 16 stores in order to discourage union activity, retaliate against
workers engaged in union activity and/or escape its obligation to bargain with
the Union,” reads the complaint.
The charge seeks injunctive relief for the workers at the closed stores, which
would fast-track a court order while the case is being litigated before
the National Labor Relations Board (NLRB), a process which can often take
months.
inthesetimes.com
Amazon's Brick & Mortar Store of the Future
Amazon’s IRL clothing store misses the point of shopping
Customers to the online retailer’s first in-person location were
disappointed by the limited selection and algorithmic picks
The
first Amazon Style store, which opened in Glendale, California, a suburb
of Los Angeles, in May, allows customers to use a smartphone app to send
clothes directly to their fitting rooms, rather than carrying them around,
and offers additional clothing recommendations from the company’s algorithms.
Clad in company lanyards, employees at the front of the store greet customers
and offer help navigating the smartphone app and the store’s free WiFi and phone
chargers. And there are plenty of other Amazon employees at work behind the
scenes, swiftly delivering new outfit picks to the “magic closet” in each
dressing room.
But the store is designed to make many of its staff invisible. Customers
praised the friendly front-of-store employees, though many were divided on
whether they liked the overall concept: some said they found it “really cool”
and innovative, others the experience was overwhelming, and some said
the in-store clothing selection was underwhelming compared with what they
could find online.
Le said the “anti-social” aspect of the store appealed to her, but wasn’t
a big fan of the quality of Amazon’s clothes. And she saw deeper problems: the
store’s “cool concept” was also “classist” and “causes a lot of disparities”,
since people without smartphones would not be able to shop.
theguardian.com
H&M Ditches Russia - 170 Store Closures
Fashion retailer H&M joins TJX, others in exiting Russia
H&M, the world's second-biggest fashion retailer, said on Monday it will wind
down its business in Russia, a move that will cost almost $200 million and
affect 6,000 staff as it joins a growing number of companies fully exiting
the country.
The company suspended its business in Russia in early March in the wake of
Western sanctions against Moscow following its invasion of Ukraine. Russia was
H&M's sixth-biggest market and the company was increasing its store count
there while reducing physical stores in many other markets.
"After careful consideration, we see it as impossible given the current
situation to continue our business in Russia," Chief Executive Helena
Helmersson said in a statement. "We are deeply saddened about the impact this
will have on our colleagues," Helmersson said but did not elaborate.
The shutdown will affect the company's 170 physical
stores in the country and its online sales channels, a spokesperson
said. H&M rents the stores and operates them directly.
reuters.com
81 Lego Store Closures
This Popular Retailer Is Closing 81 Stores Due to "Extensive Disruption"
A different popular company has decided to pull its business from Russia. Lego
just terminated its contract with the Inventive Retail Group (IRG), a
franchisee that owned and operated 81 Lego stores in the country, Reuters
reported. Lego will also lay off its 90 Moscow-based employees.
Lego's decision to indefinitely close its business in Russia seems to be the
natural progression of changes it has already made. According to Reuters, the
toymaker paused its shipments to Russia in March, and then in June, said it
would be temporarily freezing business at some stores due to supply
challenges. Now, "Lego has decided to indefinitely cease commercial operations
in Russia given the continued extensive disruption in the operating
environment," a spokesperson for Lego told the news outlet.
bestlifeonline.com
'Worst Pay in the Retail Industry'
'Abandoned' Dollar Tree Stuns Shopper: 'Nobody Works Here'
Dollar Tree has notoriously struggled with staffing shortages across the
country. As workers across industries have quit their jobs at a historic
rate, retail businesses have started to raise pay, provide better schedules and
even give bonuses to retain their workforce.
Meanwhile, dollar stores typically offer the worst pay in the retail industry—near
minimum wage—and keep staffing very low, according to the
Harvard Gazette. As a result, dollar store workers might be tempted to leave
for other jobs. Dollar Tree also faces competition for labor from Amazon and
Walmart.
newsweek.com
When did Walgreens’ associates become the contraceptive police?
Walgreens associates have made the news in recent
weeks for refusing to sell over-the-counter and prescription contraceptives to
customers based on their religious objections.
Verizon Wireless Retail Workers in Flint, Mich., File for Union Election
Starbucks mulls selling its UK operations, The Times reports
Workers are picking up extra jobs just to pay for gas and food
Last week's #1 article --
CVS Is Closing Multiple Stores, Starting July 14
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Prioritize both security and CX
with MTI Smart Locks™
A personalized, convenient customer shopping
experience is the key to success in today's retail environment. But rising
prices and increased risk of theft has created the need for widespread, smarter
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Versa Keys are inexpensive and easy to manage. You can outfit your entire team
with the tools they need to provide excellent customer service. Store managers
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of refitting an entire store because one employee misplaced a key. You can
simply deactivate the misplaced card and assign a new one to the employee.
Want more information?
Send us a note and we will be happy to send you information about our locks
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Businesses Targeted by North Korean Hackers
North Korean Hackers Targeting Small and Midsize Businesses with H0lyGh0st
Ransomware
An
emerging threat cluster originating from North Korea has been linked to
developing and using ransomware in cyberattacks targeting small businesses
since September 2021.
The group, which calls itself H0lyGh0st after the ransomware payload of the same
name, is being tracked by the Microsoft Threat Intelligence Center under
the moniker DEV-0530, a designation assigned for unknown, emerging, or a
developing group of threat activity.
Targeted entities primarily include small-to-midsize businesses such as
manufacturing organizations, banks, schools, and event and meeting planning
companies.
"Along with their H0lyGh0st payload, DEV-0530 maintains an .onion site that the
group uses to interact with their victims," the researchers
said in a Thursday analysis.
"The group's standard methodology is to encrypt all files on the target device
and use the file extension .h0lyenc, send the victim a sample of the files as
proof, and then demand payment in Bitcoin in exchange for restoring access to
the files."
DEV-0530 is believed to have connections with another North Korean-based
group known as
Plutonium (aka DarkSeoul or Andariel), a sub-group operating under the
Lazarus umbrella (aka Zinc or Hidden Cobra).
The illicit scheme adopted by the threat actor is also known to take a leaf from
the ransomware playbook, leveraging extortion tactics to apply pressure on
victims into paying up or risk getting their information published on social
media.
DEV-0530's dark web portal claims it aims to "close the gap between the rich and
poor" and "help the poor and starving people," in a tactic that mirrors
another ransomware family called
GoodWill that compels victims into donating to social causes and
providing financial assistance to people in need.
thehackernews.com
The Ransomware Crime Wave
New ransomware operation ‘0mega’ targeting businesses worldwide
Ransomware, an online crime wave where hackers hold your information hostage in
order to make you pay up, has a new group joining in and it seems they will
target just about anyone. A new ransomware operation named “0mega” targets
organizations and businesses worldwide in double-extortion attacks demanding
millions in ransom.
“Ransomware is when you have a cyber crime or somebody else that essentially is
able to hack into your system,” said Las Vegas Metropolitan Police Lt. Allen
Larsen. In May, 0mega hackers started threatening to disclose the attacks to
business partners if a ransom is not paid.
“They start encrypting your data you have on your computer,” said Lt. Larsen.
“Compromises their server, all of their data, all of the customer files, their
employee files.”
In 2021, hackers targeted the software of 5,000 schools. If hackers break
through a business firewall, the impact can be felt company-wide.
In Ohio, there was a recent hack where a business breach affected nearly
5,000 people resulting in their credit card numbers all being lifted.
“They encrypt that data sometimes they’ll exfiltrate it, meaning they send it to
their server so they save a copy of it and, what they’ll do is they’ll use that
to extort money from you,” Lt. Larsen said. “and then if you refuse to pay that
ransom, then the next thing they’ll do is they’ll try to blackmail you and say,
hey look, if you don’t release $500,000 then we’re going to release all of this
personal identifying information of your customers and employees on the dark
web, and give it to all the criminals that are out there.”
To protect you and your team, experts recommend multi-factor authentication,
updating software, restricting admin privileges, and provide online security
training for all staff.
For more tips on how you can protect your family online
CLICK HERE.
8newsnow.com
Organizations Remain at 'Significant' Risk
DHS Review Board Deems Log4j an 'Endemic' Cyber Threat
Vulnerability will remain a "significant"
threat for years to come and highlighted the need for more public and private
sector support for open source software ecosystem, Cyber Safety Review Board
says.
The US Department of Homeland Security's Cyber Safety Review Board (CSRB) has
concluded that the Apache Log4j vulnerability disclosed in December 2021 will
remain a significant risk to organizations for the next decade or longer
The recently formed board, made up of private industry and government
cybersecurity experts, determined that the open source community is not
adequately resourced to ensure the security of its code and requires broad
assistance from stakeholders across the private and public sectors. In a report
published, today, the board recommended that federal agencies — as some of the
largest consumers of open source code — contribute to open source security and
called on the government to consider funding investments to improve security of
the ecosystem.
CSRB released a set of
19 high-level recommendations for organizations to mitigate exposure to
Log4j-related attacks and other similar software supply chain risks going
forward. The recommendations for organizations include looking for and replacing
vulnerable Log4j versions, establishing processes to prevent re-introduction of
vulnerable versions into the environment, and maintaining an accurate inventory
of IT assets and applications.
darkreading.com
Using Data as a Weapon
The weaponizing of smartphone location data on the battlefield
Because mobile app location data is often sold to commercial data brokers and
then repackaged and sold to individual customers, a country can access such
a database and then pick out the phones likely belonging to soldiers. Such
devices will ping regularly in the locations of known bases or other military
facilities. It’s even possible to
identify the owner of a device by tracking the phone to its home address and
then referencing publicly available information.
A country can also use information obtained from one or more data breaches to
inform their devices of interest. The
T-Mobile breach in 2021 demonstrated how much customer data is in the hands
of a mobile operator, including a phone’s unique identifier (IMEI) and its
SIM card’s identifier (IMSI).
Spies can also physically monitor known military sites and use devices known
as IMSI catchers – essentially fake cell towers – to collect phone data from
the phones in the vicinity. The Kremlin reportedly did this in the UK, with GRU
officers gathering near some of the UK’s most sensitive military sites.
When a phone of interest appears on the monitored mobile network, the country
can keep a close eye on the device’s location and other cellular data. The
presence of two or more such devices in close proximity indicates that a mission
may be taking place.
helpnetsecurity.com
A look inside Russian cybercrime syndicate TrickBot reveals organized, potent
adversary
7 cybersecurity tips for your summer vacation |
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E-Commerce Fraud & Abuse
Merchants Walk Fine Line Policing $90B of Promotions Abuse
There
is a proliferation of individuals who abuse chargebacks, promotions, returns
or merchant and financial services firms’ policies to get free merchandise or
payouts, often in plain sight. This so-called first-party fraud — thus named
because fraudsters often use their own identities rather than concealing them as
third parties — costs merchants upward of $89 billion per year.
First-party fraud is both pervasive and insidious, with many customers
committing it without even realizing its seriousness. Fighting these
fraudulent activities without sacrificing legitimate customers’ experiences is a
tough assignment, but new technologies offer the potential to balance these
competing objectives.
Around the Digital Fraud Space
Retail fraud in Canada increased 15% since the beginning of the pandemic,
accounting for hundreds of millions in losses to retailers, according to a
recent
report. Despite the changes to in-store traffic, the increases include
professional return fraud, which involves thieves stealing items from stores
with the intent of returning them later without receipts to obtain gift cards.
Many retailers have also fallen victim to chargeback fraud, in which
consumers dispute transactions and claim they never received packages.
Meanwhile, a recent
report found that companies in the U.S. and the U.K. fail to uncover bot
attacks for an average of 16 weeks — an increase of about two to four weeks from
the same study a year ago. Even though most businesses are using mitigation
measures to help detect and cut down on attacks, the increased average time to
detection suggests that bot attacks are getting more intelligent.
Ujji on Fighting First-Party Fraud and Coupon Abuse
Fraudulent abuse of coupons and promotions has become so commonplace in
the retail industry that some merchants make room in their budgets to allow for
projected losses. For smaller retailers and specialty online merchants with
limited wares, first-party fraud can take a serious chunk out of the bottom
line.
Digital tools, such as coupons that are specifically designed with complicated
coding strings that expire after one use and software that detects chargeback
abuse, are being employed to fight back, but companies must be careful not
to alienate legitimate customers.
pymnts.com
Retail's Rapid Migration to the Cloud
How hybrid cloud can be valuable to the retail and ecommerce industries
Migrating to the cloud is no longer a decision that only forward-thinkers and
risk-takers base their business on. It’s common practice. In fact, the cloud
migration services market was valued at
$119.13 billion in 2020 and is expected to reach $448.34 billion by 2026.
Most sectors — including retail and ecommerce — are migrating to the cloud
quickly, and for good reasons.
Online shopping grew so fast during 2020 due to
the COVID-19 pandemic that the market hit
$4 trillion.
69% of Americans have shopped online once, with 25% shopping online at least
once per month. Retail services of all types were forced to embrace digitization
to stay in business. No longer were brick and mortar shops preferred — or even
an option, the only way to engage with customers became online. While many of
our habits have gotten back to pre-COVID, online shopping is here to stay.
For most retailers, their technology strategy is now their primary business
strategy. This starts with cloud implementation. Scalability and agility are
key benefits in pursuing a public, private or hybrid cloud solution. The
unlimited size of the public cloud means businesses can scale capacity and
computing power either up or down in just minutes — usually critical for
external shopping processing. However, the private model offers a more
customized set-up and is dedicated to a particular business and can be vital for
internal processes. The key is knowing what functions should reside, for your
business, in either or both.
venturebeat.com
Amazon Has Been Slashing Private-Label Selection Amid Weak Sales |
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Los Angeles, CA: Millions in jewels stolen from armored truck in California
Millions of dollars worth of gems and jewelry were stolen in an armored truck
robbery last week in Southern California, authorities said Sunday. The Brink's
truck was robbed in the early morning on July 11 near Los Angeles, said Dana
Callahan, a spokeswoman for the security company. The merchandise had been
loaded onto the truck late on July 10 following an exhibit hosted by the
International Gem and Jewelry Show in San Mateo, south of San Francisco, said
Brandy Swanson, the group’s director. It was going to an event at the Pasadena
Convention Center just northeast of Los Angeles, she said.
Swanson said between 25 and 30 bags were taken, containing an unknown number
of individual pieces. She said 18 victims were reporting more than $100 million
in losses. Callahan said it was less than $10 million. “According to the
information the customers provided to us before they shipped their items, the
total value of the missing items is less than $10 million,” Brink’s said in
a statement. “We are working with law enforcement, and we will fully reimburse
our customers for the value of their assets that were stolen, in accordance with
the terms of our contract.”
Laura Eimiller, spokeswoman for the Federal Bureau of Investigation in Los
Angeles, said the robbery was in the desert city of Lancaster in northern LA
County. Eimiller said the bureau agency was working with local authorities, but
she could not immediately provide more information. A dispatcher with the Los
Angeles County Sheriff's Department, which patrols Lancaster, didn't have
information about the investigation on Sunday. Swanson said vendors who travel
between jewelry shows typically underinsure their merchandise because they can't
afford to insure it fully.
960theref.com
Nassau County, NY: Robbers with sledgehammer snatch watches from Long Island
jewelry store
Police on Long Island are searching for four men who brazenly robbed a jewelry
store with a sledgehammer in broad daylight on Saturday afternoon, police said.
The crew burst into London Jewelers at Wheatley Plaza in Greenvale around 4
p.m., a Nassau County Police spokeswoman told The Post. They took a sledgehammer
to the glass display cases and made off with an unknown number of luxury watches
before they fled in a vehicle, cops said. Nobody was injured in the heist,
police said.
nypost.com
Lewes, DE: Long term Employee arrested on felony theft charges, $100,000 of
fishing equipment
The Lewes Police Department received a complaint earlier this month regarding a
long time employee, identified as 51-year-old Thomas Serbin, stealing from the
Lewes Harbor Marina. Through investigation, it was confirmed that Serbin, who
was employed as the store manager for roughly two years, had committed dozens of
thefts from the store over the course of his employment. A search warrant was
obtained and executed at Serbin’s residence on July 12th. Investigations
found more than $100,000 worth of merchandise stolen from the store, including
115 fishing rods, 125 high-end fishing reels, over 50,000 yards of high-end
fishing line, hundreds of items of salt water fishing tackle/lures, and numerous
additional items of fishing equipment and merchandise. Police are continuing
to investigate this case and say it is believed that Serbin was also selling and
bartering property belonging to Lewes Harbor Marina for his personal gain.
wmdt.com
Employee caught on video taking home vinyl fencing from Leesburg business
An employee was arrested on a charge of grand theft this past week after his
employer viewed a company security video showing him taking home $10,000 worth
of vinyl fencing materials. The video showed 34-year-old Dustin Hommes of
Eustis, loading the materials into his truck from stock kept at Superior Fence &
Rail, in Leesburg.
leesburg-news.com
Hammond, LA: Two suspect sought in $630 theft from Ulta Beauty
Ocean County, NJ: Lacey woman, Seaside Heights man caught shoplifting in
Stafford Walmart
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Shootings & Deaths
Mall Shooting Attack
Greenwood, IN: 3 dead in Indiana mall shooting; witness kills gunman
Three
people were fatally shot and two were injured Sunday evening at an Indiana mall
after a man with a rifle opened fire in a food court and an armed civilian shot
and killed him, police said. The man entered the Greenwood Park Mall with a
rifle and several magazines of ammunition and began firing in the food court,
Greenwood Police Department Chief Jim Ison said. A 22-year-old from nearby
Bartholomew County who was legally carrying a firearm at the mall shot and
killed the gunman, Ison said at a news conference.
Four of those hit by gunfire were females and one was a male, Ison said. He
didn't immediately know the specific gender or age of those who were killed. He
said a 12-year-old girl was among the two injured, both of whom are in stable
condition. Police confiscated a suspicious backpack that was in a bathroom near
the food court, Ison said. Officers went to the mall at about 6 p.m. for reports
of the shooting. “The real hero of the day is the citizen that was lawfully
carrying a firearm in that food court and was able to stop the shooter almost as
soon as he began," Ison said.
Indianapolis Metropolitan Police and multiple other agencies are assisting in
the investigation. “We are sickened by yet another type of incident like this in
our country,” Indianapolis Assistant Chief of Police Chris Bailey said.
yahoo.com
Knoxville, TN: Fatal shooting inside Knoxville C-store under investigation
One
man is dead following a shooting in North Knoxville, according to the Knoxville
Police Department. Around 8 p.m. on Friday, Knoxville Police Department officers
responded to the Harb’s Market on Burnside Street for a shooting. Inside the
store, officers found a man who had been shot. He was taken to UT Medical
Center, where he was pronounced dead. KPD’s Violent Crimes Unit is investigating
the incident. According to the preliminary investigation Christopher David
Price, 36, entered the store and shot the victim. The motive for the crime is
still under investigation. Price fled the scene before police arrived according
to KPD. A warrent for first degree murder has been issued for Price’s arrest.
whnt.com
St Charles, MO: Gas station customer shoots and kills robbery suspect on
‘violent crime spree’
A Missouri customer at a convenience store in St Charles shot and killed a man
suspected of being responsible for a string of armed robberies across the city.
Early on Saturday morning, authorities received their first call about a
26-year-old man who had entered a Mobile on the Run convenience store near the
1400 block of S Fifth Street and had held a knife to the clerk’s throat while he
reportedly robbed her, police said in a statement on Facebook. The 43-year-old
clerk reportedly suffered lacerations to her left wrist, right hand and neck
from the suspected robber’s knife. At approximately 3.14am, just a few minutes
after the first call had been placed and while officers were on their way to the
scene of the crime, police received a call about an alarm going off up the
street at the Mid-Town Phillips 66 – located just one mile away from the first
crime. police were again called about a report of a separate armed robbery with
shots fired occurring less than 1.5 miles away from the second location. Police
said that when they arrived at the third location, a Quik Trip, they found the
26-year-old suspect shot by a customer who had reportedly witnessed the third
and final robbery at around 3.20am.
news.yahoo.com
Santa Ana, CA: Both suspects in 7-Eleven crime spree now in jail
Two
men suspected in a string of robberies and shootings at 7-Eleven stores and a
doughnut shop in Southern California were booked into the Santa Ana city jail as
of Saturday, July 16. Malik Patt, 20, and Jason Payne, 44, both of Los Angeles,
were arrested Friday in Los Angeles, four days after police suspect they carried
out their attacks, which left two men dead and three others injured. Patt was
identified as the primary suspect who was seen on surveillance cameras in
multiple 7-Eleven locations wearing a black hooded sweatshirt and a black mask,
police said. He was believed to have been the shooter, according to Santa Ana
police.
mercurynews.com
Roselle, IL : Gunman fired 18 shots in Roselle restaurant, hitting innocent
bystander
A 22-year-old Roselle man was ordered held without bond Sunday on charges
alleging he shot an innocent bystander in the head early Saturday morning during
an altercation with another man at a restaurant. Jamie Quijano, faces charges of
attempted first-degree murder, aggravated battery with a firearm and aggravated
discharge of a firearm stemming from the shooting at Bulldog Ale House on Irving
Park Road. Authorities said Roselle police were called to the restaurant at
about 12:29 a.m. Saturday for a report of shots fired. They arrived to find a
woman in her 20s suffering from a gunshot wound to the head. Police and DuPage
County prosecutors said Sunday that an investigation determined that the
shooting occurred after an employee of the restaurant and a patron later
identified as Quijano got into an argument. They allege Quijano was walking
toward the exit when he turned and fired 18 shots from a handgun into the
restaurant, striking the woman in the head.
dailyherald.com
Denver, CO: Police injure 5 bystanders in LoDo while shooting man who allegedly
pointed gun at officers
Denver
police injured five bystanders when they opened fire in the busy Lower Downtown
nightlife district as bars closed early Sunday, shooting a man they allege
pointed a gun at officers. Those bystanders — three women and two men — were
either shot by police or injured with shrapnel from the officers’ bullets,
Denver police said in a news release Sunday afternoon. All five are expected to
survive. The man police say pointed a gun at officers, 21-year-old Jordan Waddy,
is also expected to survive his injuries. Waddy did not fire the gun, according
to the news release. Police arrested him on suspicion of felony menacing and
possession of a weapon by a previous offender. Waddy and one female victim
remained hospitalized Sunday evening in stable condition, police spokesman Doug
Schepman said. The other four people were released.
denverpost.com
San Diego, CA: Man Severely Wounded in Shooting Outside Liquor Store
Atlanta, GA: Man shot in chest with crossbow outside Georgia convenience store
Robberies, Incidents & Thefts
UK: London: Apple Store robbery at London’s flagship Covent Garden store;
customers robbed too
An Apple Store robbery at London’s flagship Covent Garden store yesterday saw
‘at least’ 10 masked raiders steal thousands of pounds worth of products in a
daylight raid. One report claimed that the robbers were armed. Video footage
captured from inside the store shows criminals fleeing, and one section of the
clip shows a security guard grappling with a man outside the store. The Sun
reported that the robbers were “armed,” but police have so far only said that
the gang was “reported to have been carrying weapons.”
9to5mac.com
Schuyler County, NY: Employee who stole $300,000+ from local hardware store
sentenced to 5-15 years
Hot Springs, AR: Missing deposits of over $9,000 from Dollar General lead to
former employee’s arrest
Anthem, CA: Man, woman arrested in jewelry store armed robbery
San Francisco, CA: Second Man Pleads Guilty In Marijuana Grow Burglary That
Sparked A Gun Battle
Tampa, FL: 3 Indicted In Armed Robbery Of 4 Convenience Stores
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●
Barber – Broward
County, FL – Armed Robbery / Vict wounded
●
C-Store – Wolcott, VT
– Armed Robbery
●
C-Store – Bell County,
KY – Armed Robbery
●
C-Store – St Charles,
MO – Armed Robbery / Susp killed
●
C-Store – Houston, TX
– Armed Robbery
●
Clothing – Carteret
County, NC – Burglary
●
Dollar – Oronoko
Township, MI – Armed Robbery
●
Gas Station – St
Charles, MO – Armed Robbery
●
Gas Station – St
Charles, MO – Burglary
●
Gas Station – Naples,
FL – Robbery
●
Grocery – Waterloo, IA
– Armed Robbery
●
Grocery – Conyers, GA
– Armed Robbery
●
Jewelry – Nassau
County, NY – Robbery
●
Jewelry - Elizabeth, NJ - Burglary
●
Jewelry - Vancouver, WA - Robbery
● Jewelry -
Spokane Valley, WA - Robbery
●
Jewelry - Dewitt, NY - Robbery
●
Jewelry - Mobile, AL - Robbery
●
Jewelry - Pensacola , FL – Robbery
●
Jewelry - Charlotte, NC - Robbery
●
Jewelry - Akron, Ohio - Robbery
●
Jewelry - Tampa FL - Robbery
●
Jewelry - Orchards, WA - Robbery
●
Jewelry - Austin TX - Robbery
●
Pharmacy – New York,
NY -Armed Robbery
●
Restaurant –
Gaithersburg, MD - Armed Robbery
●
Restaurant –
Cleveland, OH – Armed Robbery
●
Thrift – Ithaca, NY –
Burglary
●
Vape – Germantown, MD
– Robbery
●
7-Eleven – Hampton, VA
– Armed Robbery
●
7-Eleven – Los
Angeles, CA – Armed Robbery
Daily Totals:
• 27 robberies
• 4 burglaries
• 2 shootings
• 1 killed |
Click to enlarge map
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Pete Dominguez named Regional Asset Protection Manager for TBC
Corporation
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Quality – Diversity – Industry Obligation
VP, Asset Protection & Retail Operations
Washington, D.C. - posted
April 29
The candidate will oversee the development of innovative strategies, programs
and solution which help retailers mitigate loss and reduce total retail risk;
Direct oversight of the NRF Loss Prevention Council and Retail Operations
Council...
National Account Sales Executive
Remote Opportunity
Interface is seeking a talented National Account Sales Executive to join
our diverse, highly motivated sales team. This individual will propose, advance
the sales process, close and support the sale of our managed Access Control,
Intrusion & Interactive Alarm monitoring portfolio, IP video products, and
industry leading Business Intelligence solutions with a focus on the large,
multi-site U.S. businesses and targeted verticals...
Region AP Manager (Florida - Treasure Coast Market)
Jacksonville, FL - posted
June 17
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups’ response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
Regional Safety Manager – South Florida Region
Jacksonville, FL - posted
June 17
This position will manage the safety program for an assigned group of stores
that is designed to minimize associate and customer accidents. This includes
reviewing and recommending loss control strategies, ensuring program conformance
to applicable laws and regulations, preparing required reports, and monitoring
and evaluating the program activities in stores...
Corporate Risk Manager
Seattle, WA / Tacoma, WA
/ Portland, OR - posted
June 14
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
Corporate Risk Manager
San Diego, CA / Los Angeles, CA
/ Ontario, CA
- posted
June 10
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
Corporate Risk Manager
Atlanta, GA / Birmingham, AL - posted
June 10
Summary of Role and Responsibilities: A proactive approach to preventing
losses/injuries, whether to our employees, third parties, or customer's
valuables. They include but are not limited to cash in transit, auto losses, or
injuries....
Physical Security Operations Center Leader
Columbia, MD - posted
June 8
The primary purpose of this role is to partner, lead and manage a Central
Station/Physical Security Operations Center driving operational execution and
enhancements to ensure effectiveness and a positive customer experience. This
individual is also responsible for leading a team of operators providing
professional and accurate responses...
Senior Manager, Asset Protection
Orlando, FL - posted
May 13
You will lead and manage NA processes and programs to protect company assets,
people and brand. Our mission for this role is to provide an operational focus
on workplace and physical security programs, profit protection and
investigations. You will report to the Consumer Products, Games and Publishing
Executive Director, Global AP and Safety...
Region Asset Protection Manager–Southwest Florida
Fort Myers, FL - posted
May 12
Responsible for managing asset protection programs designed to minimize shrink,
associate and customer liability accidents, bad check and cash loss, and safety
incidents for stores within assigned region. This position will develop the
framework for the groups’ response to critical incidents, investigative needs,
safety concerns and regulatory agency visits...
Loss Prevention Specialists (Store Detective)
Albany, NY; Hyannis, MA;
Burlington, VT; Hartford, CT
- posted
May 6
Detect and respond to external theft and fraud by working undercover
within the store(s) you are assigned to. Working as a team with store management
and associates in combating loss in the store(s). Developing and analyzing
external theft trends, utilizing information in company reports and information
gathered from store management and associates...
Retail Asset Protection Associate
Medford, MA; Brockton, MA;
East Springfield, MA
- posted
May 6
The Asset Protection Greeter role is responsible for greeting all
customers as they enter the store, ensuring that customers see the Company's
commitment to provide a safe and secure shopping environment, as well as
deterring theft, shoplifting, or other dishonest activities...
Loss Prevention Supply Chain Manager
Fresno, CA - posted
April 25
The Loss Prevention Manager, Supply Chain (LPMSC) drives shrink improvement and
profit protection activities for an assigned distribution center (DC), its
in-bound and outbound shipping networks and its third party pooling centers...
Asset Protection Lead (Regional), Atlanta/Carolinas
Atlanta/Charlotte - posted
April 22
Responsible for the protection of company assets and mitigation of risk.
Effectively communicates, trains, implements, and monitors all aspects of Asset
Protection programs in assigned markets. These programs include Tier Shrink
Reduction Strategy, training and awareness, store audits, investigative
initiatives, profit protection, health and safety and budgetary compliance...
Regional Loss Prevention Auditor
Multiple Locations - posted
April 20
The Regional Loss Prevention Auditor (RLPA) is responsible for conducting
operational audits and facilitating training meetings in our clients’ locations.
The audit examines operational controls, loss prevention best practices, and
customer service-related opportunities...
Business Manager
Dallas/Fort Worth Area, TX
- posted
April 6
Sapphire Risk Advisory Group is seeking a Business Manager to work in the
company’s Dallas-area office in a W2 position and will closely partner with
other members of the team to manage projects and communicate with contractors,
vendors, and clients...
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Success can not happen without conflict. Because success always challenges the
status quo, regardless, and mandates change. And in order for change to be
successful you need commitment - you need everyone to buy in totally. It's not
good enough for everyone to merely agree and move forward because they'll be
those that merely go thru the motions and don't believe. One can disagree and
still commit but for those who don't engage - commitment is a mere phrase not
reinforced by actions.
Just a Thought, Gus
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