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6/16/23 D-Ddaily.net
 

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Progressive Grocers Top Women in Grocery Recognizes Asset Protection Executives

2023 Top Women in Grocery: Rising Stars

Progressive Grocer’s 2023 Top Women in Grocery awards program recognizes the integral role women play across all segments of the North American food retail and grocery industries. This is the 17th year for the food retailing industry's longest running program recognizing and celebrating the accomplishments and contributions of thousands of women at all levels in the industry.

Gianna Davis - Director, Asset Protection - Albertsons Cos./Corporate

• Davis launched such large-scale projects as camera initiatives using technology to reduce the risk to customers and employees, and a training program for tracking, investigating and properly communicating incidents involving workplace violence.

• Her biggest successes included pharmacy investigations: identifying areas to improve upon collaboration, reporting, communication and partnerships to drive results and dramatically improve standards and performance.

• Davis’ participation and leadership with key partners resulted in fewer fraud transactions and improved retail sales as she identified the abuse of fraud tactics by repeat offenders and implemented mitigation and new company policies to avoid loss.

Cristin Berry - Manager, Asset Protection - The Giant Co.

• Berry’s territory is the chain’s largest region; her hands-on approach helped it experience record-breaking performances in sales, shrink and underlying operating income in 2022.

• Every month, she, a manager from a top-performing store and the regional coordinator would walk the six lowest-performing stores, speaking to teams and addressing issues and concerns; a beneficiary of this process was the Phoenixville, Pa., store, whose net promoter score climbed from the low 30s to 67 within three months.

• Berry implemented several new technologies to assist stores with shrink; she recently noticed a gap in front end leadership communication and began working on a project to rectify this.

Stephanie Jordan - Division AP & Safety Mgr - Kroger/Nashville Division

• Jordan guided the Nashville division to become No. 1 in the company in associate accident reduction, with an improvement rate of 20% versus 2021, and the division finished second in the Kroger enterprise in total accident reduction, with 16% improvement.

• Under her guidance, Nashville was one of only two divisions to achieve its shrink budget for the fiscal year.

• In addition to participating in the company’s Leadership Excellence Acceleration program, Jordan co-chairs Nashville’s African American associate resource group and serves as secretary at her local church.   progressivegrocer.com

 


 

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It's 'CIS Week' on the D&D Daily!


Follow along in the 'Vendor Spotlight' column below as CIS Security Solutions showcases solutions for the retail industry
 



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Retailer IDs extensive gift card fraud, stops it cold

How a retailer's face match interrupted nationwide scam in just hours

Step one in any crisis: Stop the bleeding. Retailers lost $94.5 billion to thieves in 2021. Now they're stemming that figurative tide and preventing new wounds with FaceFirst's powerful investigative tools.

Here's how one retailer identified an extensive gift card scam and stopped it cold in less than three hours. A store manager notified the retailer's AP team that a masked man removed 50 Apple gift cards from the store without activating them. (This is the first step in a known, complex gift card fraud scheme.) The AP team ran a FaceFirst search. Even with the mask covering half of the man's face, the search quickly revealed that he repeated the gift card thefts in 21 stores.

As a result of the first search, the AP team noted the man's frequent accomplice. They ran a FaceFirst search on the accomplice and quickly found the second man had placed altered gift cards back on display in 61 of their stores. (This is the second step in the gift card fraud scheme.)

In less than three hours, the retailer identified the gift card theft pattern-at least 84 incidents with 2,000+ stolen and altered gift cards in the prior 14 days. The retailer temporarily removed all Apple gift cards from the stores and began working with the kiosk vendor to address the problem nationwide.

The retailer enrolled the two men in its custom FaceFirst database. FaceFirst alerted the retailer instantly when the men entered the stores again. The men returned three more times, determined that the Apple gift cards had been removed, and have not been back since.

FaceFirst gives retailers incredible investigative power that helps stop the bleeding and deters criminals so they're no longer harming the retailers' operations. FaceFirst's AI can search thousands of hours of CCTV security footage in seconds, turning a nearly impossible manual task for humans into instant, actionable intelligence. FaceFirst's fast, accurate search tool helps AP investigators build strong, detailed cases for coordination with law enforcement agencies and prosecutors.

FaceFirst's face matching technology alerts retailers instantly when known threats enter their stores, providing both life safety and loss prevention advantages. Calculate the risks of being caught unaware when a known offender enters your store. If you knew there was a proven solution to keep your valued customers and associates safer from violent offenders and prevent loss, would you implement it? The real risk is answering no. FaceFirst's solution is fast, accurate, and scalable-learn more today at facefirst.com.
 



The U.S. Crime Surge
The Retail Impact


Retailers Push Back Against New California Shoplifting Bill
The legislation would only dissuade employees from intervening when they witness shoplifters, leaving an open invitation “to come in and steal.”

Bill would discourage California employees from confronting shoplifters

It’s aimed at curbing workplace violence, but one retail expert says thefts will increase as a result

A bill aimed at curbing workplace violence has sparked pushback from the California Retailers Association, which says the legislation would only dissuade employees from confronting shoplifters, leaving an open invitation “to come in and steal.”

“Under my SB 553, employers would be prohibited from forcing their workers to confront active shoplifters, and all retail employees would be trained on how to react to active shoplifting,” he said following last month’s Senate’s approval.

The senator’s office notes that SB 553 “does not prohibit dedicated security personnel, like security guards, from stopping shoplifters or active shooters.”

The legislation also would require employers to provide active-shooter training to workers. They would also be required to keep a log of violent incidents and allow companies to apply for workplace violence restraining orders if the perpetrators are caught.

SB 553 applies to office environments and other job locations, although it heavily targets the retail sector, which has seen a sharp uptick in shoplifting — and violence. Security veteran Russell Stuart, who owns the Beverly Hills-based Force Protection Agency, said the bill’s language is confusing.

Employees who opt to confront shoplifters wouldn’t face punishment from their employers under SB 553, but it bars businesses from requiring workers to intervene in such situations.

Rachel Michelin, California Retailers Association’s president, said fewer workers will be incentivized to stop shoplifters, which will have a heavy effect on mom-and-pop retailers.

There will be stores that close,” she said. mercurynews.com


Fallout from This Week's Federal ORC Hearing
Congress weighs federal response to high rates of retail crime

The five-finger discount costs businesses nearly $100 billion each year and the problem is getting worse. Congress is now weighing a federal response to it.

"When the rule of law is gone it threatens our very freedom," said Rep. Andy Biggs during a congressional hearing on the topic this week. "The fact that we’re having this hearing in some ways is very disappointing. We used to be a country that adhered to the rule of law."

The Combating Organized Retail Crime Act, which would set up a multi-agency federal response to retail shrinkage led by the Department of Homeland Security, is currently working its way through the House.

David Johnston, the vice-president of Asset Protection and Retail operations for the National Retail Federation, says that the majority of recent cases are not due to individuals shoplifting small items for themselves but organized crime rings that resell stolen goods for cash. Johnston says these thieves can get violent.

However, during a House Judiciary's Subcommittee on Crime and Federal Government Surveillance hearing on organized retail crime and public safety, Rep. Barry Moore, R-Ala., says changing the law might not solve the problem.

"You’ve got certain prosecutors who have just decided not to apply the law on the book," said Moore. 'Whether we change the law or not, if it’s not applied it’s very ineffective for us to pass law after law whether it be gun laws or drug laws or whatever the case if in fact they are not prosecuted.

The National Retail Federation believes an organized federal response will help cut down on theft. The organization is urging congress to pass the bill soon. katv.com

RELATED: Slain Home Depot worker's mom tells Congress: 'The system failed'


Related Coverage of the House ORC Hearing

Slain Home Depot worker's mom tells Congress: 'The system failed'

Tom Tiffany Lays Out Human Costs Of Organized Retail Theft


Westfield Walks on Loan for San Francisco Center - Rampant Theft & Other Crimes
Emails reveal safety issues at S.F. Westfield

'We urgently need to discuss Westfield’: Emails shed light on safety problems at downtown S.F. mall
Westfield executives and their retail store tenants at the troubled San Francisco Centre complained in recent months that San Francisco’s attempts to address rampant theft and other crime at the mall have fallen short, records obtained by The Chronicle show.

In response to concerns raised by the mall, the city last year agreed to provide a dedicated law enforcement presence at the ailing downtown shopping center, sending two police officers to patrol the facility every day.

But the efforts appeared to do little to mollify the mall’s owner, which this week said it was returning the property back to its lenders due to weak sales, scant foot traffic and a difficult economic climate downtown. Westfield has said public safety issues at the mall contributed to its problems.

One Westfield executive said in a February email, which The Chronicle obtained through a public records request, that staff from the youth jewelry store Claire’s had reported that “there was not much slow down” in shoplifting incidents at the store since the city added officers to the mall.

Emily Weber, a vice president at Westfield’s parent company, forwarded the email to Kate Sofis, who was then San Francisco’s top economic development official.

Weber wrote Feb. 9 that, in addition to the concerns raised by Claire’s, “I’m also hearing now from our center team that there were two incidents yesterday where people were held up by knife point at the center for theft.”

Claire’s declined to comment. The company closed its San Francisco Centre location in March.  sfchronicle.com


New York Senate Passes bill creating Retail Crime Task Force
ALBANY- Legislation has passed through the state Senate that would establish a New York State Organized Retail Crime Task Force.

According to Senator Griffo, who supports the measure, retail crime is a “big problem” statewide. "This legislation will provide an important opportunity to research and explore solutions to reduce organized retail crime that has plagued businesses in the 53rd Senate District and elsewhere,” he said.

“I urge the governor to sign this legislation so that we can put a stop to this criminal activity and protect businesses, employees and consumers."

With a companion bill recently passed through the state Assembly, this proposed legislation would allow a variety of law enforcement, prosecutor and retail stakeholders to provide recommendations and review current laws to help prevent retail theft. flackbroadcasting.com

NY Bill No: AO6568


U.S. Congress: House Bill 895 Combating ORC Act Adds 9 New C-Sponsors in Last Week
Now reaching 36 Co-Sponsors. 19 Republicans and 17 Democrats. Is your U.S. Rep supporting the bill? Check out the list here.


Chicago's New Mayor (Accidentally) Keeps ShotSpotter Tech in Place
Mayor Johnson approves $10 million payment to extend ShotSpotter deal he vowed to end — aide blames automatic signature

An aide said Johnson’s signature was unwittingly attached to a document authorizing the payment, which covered a contract extension that was approved by Lori Lightfoot.

Mayor Brandon Johnson signed an agreement last week to spend over $10 million more on the controversial ShotSpotter technology he lambasted on the campaign trail and vowed to do away with.

Jason Lee, Johnson’s senior adviser, said the mayor’s signature was unwittingly attached to the document, which authorized the hefty payment to cover a contract extension that former Mayor Lori Lightfoot approved last October.

The controversial ShotSpotter contract started in August 2018 and is now valued at nearly $49 million, according to the document. In approving the extension last year, Lightfoot quietly pushed the end date from Aug. 19 to Feb. 16 next year.

During his campaign for mayor, Johnson criticized the technology and threatened to stop using it, citing the cost and “clear evidence it is unreliable and overly susceptible to human error.”

That hardline stance appeared to send ShotSpotter’s stock value into a tailspin after Johnson was elected in April, and the company then changed its corporate name to SoundThinking. Acknowledging the new name of the rebranded company is among the changes written into the document Johnson signed.

“While we cannot speculate on the city’s next steps,” the company spokesperson said in a statement, “SoundThinking continues to focus on providing the highest quality gunshot detection services to the Chicago Police Department, so they can render swifter aid to gunshot victims and more effectively respond to incidents of gun violence, better protecting the citizens of Chicago.”

The spokesperson claimed the technology is 97% accurate, and said the police department had credited the firm “with 125 lives saved in the last five years, the recovery of 2,985 firearms and 24,421 pieces of evidence.” chicago.suntimes.com


Philly may ban ski masks in public places like schools, parks, recreation centers, and on public transit
Philly City Council is considering legislation banning the masks, which became popular during the pandemic. The bill is unlikely to pass in time for summer, assuming Council follows usual procedures.

"The proliferation of ski masks being used by people committing crimes has made police work harder and is “a problem that we cannot ignore.” "What it will do is make it easier for the police to identify suspects and make our neighbors feel safer.”

Councilmember Anthony Phillips introduced legislation Thursday that would allow the city to fine people $250 for wearing the masks in specific public places and $2,000 in commission of a crime, and it was cosponsored by 10 other members — meaning it already has the support of a majority of Council.

Several states, including Virginia, Florida, and Georgia, have similar bans on people wearing facial coverings that are intended to disguise their identity. inquirer.com


Businesses Get Creative to Crack Down on Gun Violence
Edwins trading food for guns to combat crime in Cleveland

70+ people have been shot to death in the city of Cleveland so far this year.


Starting right now, anyone who brings in an unloaded handgun to Edwins restaurants, bakery or butcher shop will be given a $250 gift card that can be used at any Edwins location, whether it is for fine dining, top cuts of meat or fresh baked goods.

Chrostowski said it’s time that the Cleveland community thinks outside the box, especially when it comes to getting guns out of the hands of youth. He said he’s talked with many people in the community who want the business sector to step up, and many folks are supporting this start. fox8.com


Westfield mall's San Fran Centre - Cinemark movie theater closing this week

New City Budget Cuts $31M from Boston Police Department

Baltimore City Council Passes $2M To Expand & Improve City's Surveillance Network - 'CitiWatch'


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Another Dollar Store Hit With OSHA Complaints
OSHA has issued citations or violations in more than 500 inspections at the national discount retailer’s Dollar Tree and Family Dollar stores

Worker's complaint leads Department of Labor to again find Dollar Tree exposing employees to blocked aisles, trips, falls, slowing safe exit

OSHA proposes $98K in penalties for exposing 8 employees to safety hazards

PEWAUKEE, WI – Federal workplace safety inspectors opened an investigation at a Pewaukee Dollar Tree store in January 2023 in response to an employee’s concerns about unsafe work conditions.

Inspectors with the U.S. Department of Labor’s Occupational Safety and Health Administration found merchandise blocking aisles and exit routes, creating trip and fall hazards and preventing workers from leaving the location safely in an emergency.

Since 2017, OSHA has issued citations to Dollar Tree Inc. for violations in more than 500 inspections at the national discount retailer’s Dollar Tree and Family Dollar stores in the U.S. In all, OSHA has identified more than 300 violations.

“OSHA inspectors repeatedly find Dollar Tree employees exposed to the risks of injury from stacked merchandise, and blocked aisles and exits,” said Occupational Safety and Health Area Director Christine Zortman in Milwaukee. “They need to develop and follow a company-wide safety and health program for its stores to eliminate these well-known hazards and protect the safety of their employees.”

The agency issued Dollar Tree Inc. a citation for one repeat violation and proposed $98,219 in penalties after the inspection at the Pewaukee store, which employs eight workers. dol.gov


National SAFER Workplace Day: Friday, June 30
National Safer Workplace Day occurs on the last Friday of June commemorating the SAFER workplace initiative which promotes workplace safety with a heightened focus on machine safety to reduce the potential of near misses, accidents, and injuries.

The SAFER acronym is based on the 5 fundamental steps used to conduct a risk assessment and stands for stop, assess, formulate, execute, and review. Following each step allows a systematic approach to effectively identify and correct hazardous machines, tasks, process and conditions.

Check out this brief to learn more about SAFER steps and discover simple ways to celebrate at your company. ebmmanu.pathfactory.com


Why Starbucks' Pride decor ignited chaos and confusion this year
Starbucks faced an uproar this week after some of its workers claimed on social media that the company banned Pride Month decor in its stores.

Chaos and confusion ensued. The Starbucks workers' union blasted the move on Twitter. But Starbucks denied changing any policies around Pride decor. And while some workers said they were asked to remove Pride decorations, others continued to decorate their stores with Pride-themed items.

"We unwaveringly support the LGBTQIA2+ community," a Starbucks spokesperson told Insider. "There has been no change to any policy on this matter, and we continue to encourage our store leaders to celebrate with their communities, including for US Pride Month in June." insider.com


NY AG Urges Target to Re-Display Pride Merchandise
New York AG says Target pulling Pride items was ‘wrong’
New York Attorney General Letitia James has sent a letter to Target CEO Brian Cornell, urging the retailer to return Pride merchandise it removed following incidents in stores where people destroyed displays and products and confronted store workers.

On Wednesday, James tweeted that “Target’s decision to pull some of its pride merchandise because of backlash from anti-LGBTQ+ customers is wrong. Hatred and bigotry can’t win: New York elected officials and I are urging @Target to reverse its decision and stand up for #LGTBQ+ rights.”

Written earlier in the month, the letter asks the retailer to “consider other measures, such as enhancing security, rather than capitulating to a small group of extreme individuals’ intimidation tactics.” retaildive.com


Check Fraud Doubles in One Year
Cases of check fraud escalate dramatically, with Americans warned not to mail checks if possible
Check fraud is back in a big way, fueled by a rise in organized crime that is forcing small businesses and individuals to take additional safety measures or to avoid sending checks through the mail altogether.

Banks issued roughly 680,000 reports of check fraud to the Financial Crimes Enforcement Network, also known as FinCEN, last year. That’s up from 350,000 reports in 2021. Meanwhile the U.S. Postal Inspection Service reported roughly 300,000 complaints of mail theft in 2021, more than double the prior year’s total apnews.com


Companies to ramp up use of AI tools for hiring, employee engagement
According to the results of a newly released survey by payroll firm Paychex Inc., more than 75% of human-resources leaders at companies with 20 or more employees said they plan to use artificial-intelligence tools over the next 12 months. That includes AI tools for tracking applicants, assessing employee satisfaction and identifying potential candidates online.

The report identified other ways AI tools could help companies, including to gather employee feedback and synthesize the data to help highlight areas of improvement. Chatbots can also answer basic employee queries and help skill-building and training activities. bizjournals.com


'Recession Delayed'
Retail Spending Rose 0.3% in May as Consumers Remain Resilient to Rate Rises
Consumers spent more at most categories of retailers, including grocery, furniture and electronics stores. They spent less at gasoline stations, which can reflect declining prices at the pump.

“The recession will be delayed as long as consumers continue to spend,” said Oren Klachkin, an economist at Oxford Economics. wsj.com

Despite lingering inflation and economic uncertainty, consumers showed up at retailers in May, lifting sales 4.2% year over year in the segments covered by Retail Dive. E-commerce rose 8.7% compared to May 2022, according to numbers released Thursday by the U.S. Department of Commerce.

Year over year, home goods sales fell 4.5% and electronics sales fell 4.1%. Sporting goods sales rose 2.5%. Clothing sales were essentially flat from last year, edging down 0.16%, while department store sales fell 3%. retaildive.com  wsj.com


West Coast Dockworkers and Ports Reach Contract Agreement
The agreement came after rising tensions over recent weeks led to job actions by dockworkers at various cargo terminals, raising concerns over potentially wider disruptions that would rattle the American economy.

Shoe company Rockport files for bankruptcy for second time in 5 years

Sephora, True Religion, Camille Rose and More Brands Celebrating Juneteenth 2023

How companies can build trust with the LGBTQ+ community — during Pride and beyond
 



Senior LP & AP Jobs Market

Sr. Manager, AP Field Optimization & Capabilities job posted for Gap Inc. in San Francisco, CA
The Senior Manager of Asset Protection Optimization and Capabilities will play a critical role in developing and activating field strategy and ensuring the smooth operation of the Field Asset Protection function at Gap Inc. This organization consists of the Gap Inc. field Asset Protection team, which consists of approximately 340 employees and is responsible for all aspect of safety & security in our 2,400+ North America store locations. gapinc.com
 






Publishing Note: The D&D Daily will not be publishing Monday, June 19, in observance of the Juneteenth holiday. We will resume publishing on Tuesday.

Learn more about the history behind Juneteenth here.

Are Retailers Ready For Juneteenth?


All the News - One Place - One Source - One Time

Thanks to our sponsors/partners - Take the time to thank them as well please. If it wasn't for them The Daily wouldn't be here every day for you.
  


 
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Meet The Next Generation Of Morellos
At CIS Security Solutions




 


Most of you know Peter Morello, Sr., the current President, and Founder of CIS Security Solutions. Not only has he been a commercial fisherman and a charter boat captain for many decades, Peter has also simultaneously been in the loss prevention solutions business for almost 35 years, helping retailers to fight return fraud, theft, ORC, and counterfeiting. Peter’s brilliant mind is always at work, even when he is not in the office. He has the rare ability to see schematics and solutions in his mind while someone is discussing an issue, and he can often develop a solution before the conversation is over.

Peter was heavily involved in the creation of multi-colored ink validation ribbons (back in the dot matrix days), UV ink, Scratch and Secure Ink, and the counterfeit detection pens so many are using today. He is responsible for helping to develop and bring the alarming recoiling tether to retail stores, protecting handbags all over the world.

Some of you already know his sons, Pete, Jr., and Paul, who will take over the business after Peter Sr. finally retires from working in the office. Pete and Paul grew up attending meetings with Peter, Sr. since they were children. Even while they had other careers, they grew up in the Loss Prevention Industry and have been contributing to refining and updating CIS’s solutions for years, showing they have the same amazing ability as their father. Now they are working full-time with CIS and are the first and second mates to the captain at the helm.

Nicole, Peter’s daughter, joined CIS at the beginning of the year. Nicole is a teacher, a realtor, and now will be part of the new generation of Morellos to contribute to the continued protection of our retailers’ bottom line. Nicole will be involved in marketing and sales and will lend a fresh view and add a new younger perspective for our industry, and she will be providing the same care and support our clients have come to expect from CIS over the years.

You will meet the next generation at the LP conferences this year. Stop by and say Hi. The next generation of Morellos are ready to listen to your needs and will help develop the solutions that you want.

Visit our website for information on our solutions and read the testimonials.


 

 

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Industry Insights Report Reveals Top Cyber Threats in the Retail & Hospitality Sector

Credential harvesting, ransomware, and phishing represent the largest share of threats facing the community, according to data from Verizon and the Retail & Hospitality ISAC.

Vienna, VA (June 15, 2023)The Retail & Hospitality Information Sharing and Analysis Center (RH-ISAC) today released the 2023 Retail & Hospitality Industry Insights Report, which analyzes cybersecurity trends in the consumer-facing sector. The report compares key takeaways from the Verizon Data Breach Investigation Report (DBIR) with RH-ISAC member data to provide additional context that helps benchmark the threat landscape against a wider community.

Key findings in the analysis reveal:

Phishing, ransomware, and credential harvesting were key top threats reported and discussed in the RH-ISAC community, which aligns with top threats in the Verizon DBIR

Denial-of-Service (DoS) attacks, while present, did not rank as a key threat reported or discussed by the RH-ISAC community, as opposed to being a top threat in the Verizon DBIR

Member discussion of BEC attacks on sharing platforms increased over 2022, corresponding to the massive increases noted by Verizon

Members focused heavily on defending against the Log4j vulnerability throughout the first half of 2022, aligning with defense activity reported by Verizon, which slowed as the industry moved to patch quickly

Attacks targeting customer payment data are among the top concerns for RH-ISAC members, which aligns with the granular view of industry-specific metrics provided by Verizon

A copy of the full report is available to download here.
 



CISOs See Improved Security Culture Despite Budget Cuts
Security culture improving in businesses despite factors holding teams back

Most CISOs have observed improved security culture in their organizations over the last 12 months despite slowing budgets, competing priorities, and insufficient staffing.

The vast majority of CISOs have observed positive security culture gains in their organizations in the last year despite a perceived dip in the quality of overall security posture, according to the 10th annual Information Security Maturity Report published by ClubCISO and Telstra Purple. The research surveyed 182 members of ClubCISO, a global community of information security leaders working in public and private sector companies. The paper paints an optimistic picture of organizational security with CISOs reporting a drop in reported material breaches compared to the year before, while 60% state that leadership endorsement has been a major influence in improving organizational security culture.
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Despite positive findings though, several factors still hold CISOs and their security teams back including a lack of resources, slowing security budgets, competing priorities, and insufficient staffing, the report found.

Security culture is moving in the right direction in most businesses to at least some degree, according to 80% of respondents, with 62% feeling that their security culture is making “good progress,” compared to 57% in 2022. Along with leadership endorsement, proactive “report it” no-blame policies (41%), simulated phishing (38%), and tailored training (37%) are key drivers improving security culture, according to the report. Stronger alignment between security and senior leadership teams is also noted, including both the executive team (67% in 2023 vs 59% in 2022) and the board (54% in 2023 vs 49% in 2022).

However, growing lists of priorities and limited resources are hampering security culture. According to respondents, the top three factors most negatively impacting security culture over the last 12 months are too many competing priorities (61%), security teams being overstretched (44%), and a lack of resources to promote security awareness, behavior, and culture (26%). What’s more, CISOs still feel that insufficient staffing is affecting their ability to deliver against objectives, although this dropped slightly from last year (50% in 2023 vs 57% in 2022). csoonline.com


New Food and Ag-ISAC
Food Producers Band Together in Face of Cyber Threats

Companies launch information-sharing platform for industry as attacks mount

A specialist group within the Information Technology-Information Sharing and Analysis Center, which tracks threats across multiple industries, served as the primary avenue for intercompany intelligence since 2013. Last month, the IT-ISAC announced that the food and agriculture sector would finally be getting its own, dedicated platform. Similar groups already exist to enable companies in the financial services, retail, automobile and other sectors to exchange details about threats their peers should watch out for.

“There’s been a long recognition that the food and ag sector was one of the few critical infrastructure industries without an ISAC,” said Scott Algeier, executive director of both the IT-ISAC and the new Food and Ag-ISAC. Founding board members include PepsiCo, Bunge, Tyson, Cargill, Conagra Brands and Corteva. wsj.com


EU Draft Legislation - A Long Way to Go Before Agreement
AI Regulation Is Here. Almost.

EU lawmakers move forward with draft law to regulate development of AI-powering products such as ChatGPT

Advances in artificial intelligence this year have rocked the tech industry, triggering calls from politicians, consumer groups and AI executives themselves for rules governing how to use the technology.

Those regulations are now taking shape, at least on this side of the Atlantic. The European Union’s parliament voted Wednesday to push forward draft legislation, called the AI Act, that is positioned to be the West’s first comprehensive set of AI regulations.

The draft rules include bans on real-time, remote biometric surveillance in public spaces and would prohibit harvesting surveillance footage or scraping the internet in developing facial-recognition databases. The parliament’s version also seeks a ban on so-called predictive policing systems, which analyze prior criminal behavior and other data and try to predict future illegal activity. wsj.com

Editor's Note: The trend has been to have guardrails for safety and security use cases.

Meanwhile: The French Senate voted to adopt a draft law on testing facial recognition technology in public spaces.


DOJ: Russian National Arrested & Charged with Committing LockBit Ransomware Attacks Against U.S. & Foreign Businesses

Speak of the Russian Above: US Organizations Paid $91 Million to LockBit Ransomware Gang

LockBit ransomware operators launched 1,700 attacks in the US and received roughly $91 million in ransom payments.

Now one of the gang members is sitting in a Federal Prison.   securityweek.com


How to achieve cyber resilience?

XSS Vulnerabilities Found in Microsoft Azure Cloud Services


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Amazon's War on Fake Reviews
Amazon’s three-step plan to halt phony reviews

Amazon is calling on the public and private sectors to unite in an effort against fake online product reviews.

In a corporate blog post, Dharmesh Mehta, VP, worldwide selling partner services, Amazon said that during 2022, 125 million customers contributed nearly 1.5 billion reviews and ratings to Amazon stores. To ensure review authenticity, the e-tail giant leverages technologies such as machine learning models that analyze thousands of data points to detect risk, as well as human expert investigators.

According to Amazon, it proactively blocked over 200 million suspected fake reviews from its stores in 2022. However, in recent years, Amazon says fake reviews are primarily being driven by the emergence of an illicit “fake review broker” industry that solicits fraudulent consumer reviews in exchange for money or free products, through websites, social media channels, and encrypted messaging services.

As of the end of May 2023, Amazon says it had taken legal action against 94 bad actors, including fraudsters in the U.S., China, and Europe. However, to maximize the success of efforts to stop and shut down fake reviews, Amazon is recommending the private sector, consumer groups, and governments work together following a three-step “blueprint”:

1. Greater information sharing about known bad actors: Through cross-industry sharing—including information on bad actors’ tactics and techniques, who they are targeting, the services they provide, and how they operate—Amazon says it can more effectively shut down their schemes.

2. Clearer enforcement authority and greater funding to hold bad actors accountable: In some countries, Amazon advises that governments should establish enforcement authority or stronger enforcement tools to penalize fake review brokers.

3. Better controls for services that facilitate fake review solicitation: Fake review brokers use third-party services like social media and encrypted third-party messaging services to facilitate their illicit schemes. Amazon investigates and regularly reports abusive groups, deceptive influencers, and other bad actors to these third parties.

In order to further disrupt fake review networks and address the problem at scale, Amazon wants to work with third-party media companies to help improve their detection methods and ensure they have better controls to detect fake review networks and shut them down proactively. chainstoreage.com


Amazon Shuts Off User's Smart Home Devices Over False Racism Allegations
Amazon customer claims company locked him out of smart home devices over 'bogus' racism allegations
An Amazon customer claims that the tech giant locked him out his smart home devices after a delivery driver falsely accused him of using a racial slur. Brandon Jackson said he was locked out of his Amazon devices from May 25 to May 31 of this year. A smart home is a residence that incorporates smart functions, such as security systems, audio devices and lights.

The homeowner claimed "everything seemed fine" after he had a package delivered on May 24, but was locked out of his Echo Show device the next day. He said he quickly contacted a company representative for assistance.

"I was told that the driver who had delivered my package reported receiving racist remarks from my 'Ring doorbell' (it’s actually a Eufy, but I’ll let it slide)."

Jackson then claimed he had video footage proving that no interaction occurred, and none of his family members were in his home at the time. foxbusiness.com


Will 'Buy Now, Pay Later' Reshape Online Shopping Habits?

Google Is Weaving Generative AI Into Online Shopping Features


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Bakersfield, CA: 4 people arrested for allegedly stealing $10,000 worth of store merchandise
The Bakersfield Police Department arrested four people for organized retail theft and other charges, along with an additional two people for unrelated warrants, at a motel in South Bakersfield on Tues, June 13. According to the BPD, the BPD's Organized Retail Theft Unit executed a search warrant for a room at the Econo Lodge motel on Wible Road around 11 a.m. The warrant was in relation to reports of retail theft at Marshall's and TJ Maxx on Mon, June 12. The BPD says that purses were stolen from the stores. The motel room search revealed approximately $10,000 in stolen merchandise from various stores around Bakersfield, leading to the arrest of four people involved. Maile Bond, 18, Steven Noey, 23, Margarita Mora, 59, and Roel Garza, 55, were all arrested for organized retail theft and conspiracy. Bond, Mora, and Garza also were arrested for receiving stolen property and Noey was arrested for grand theft and possession of drug paraphernalia. Bond and Mora were also arrested on misdemeanor warrants, whereas Noey was arrested on a felony warrant.  turnto23.com


Concord, NH: Regional Crimeline: Police Seek Tips About Thefts At Lowe's
Concord police investigators are asking for help identifying two men accused of being involved in two theft incidents at Lowe’s on Fort Eddy Road. The man pictured in the photo on the right was accused by police and the store of stealing more than $1,000 worth of tools and power equipment on May 17. The man on the left was accused of visiting the store on June 3 and stealing a chainsaw and asphalt sealer. “The value of the theft was over $1,000,” Lt. Marc McGonagle of the department’s criminal investigations division.  patch.com


Genesee County, NY: 3 Rochester suspects charged in connection to $6,000 of stolen property
Three Rochester citizens were arraigned on charges relating to stolen property in Genesee County on Thursday. The three individuals — Kiara Bates, 31; Jayona Henderson, 20; and Ashanay McBean, 27 — were located on Route 5 heading into the Town of Batavia. The Erie County Sheriff's Office reached out to the Genesee County Emergency Communication Center for help in locating a vehicle involved in a larceny on June 13. Inside the vehicle was $6,000 in stolen property associated with the larceny being investigated by Erie County Sheriff's Office. The Acura was reported missing on May 28 of this year to the Niagara Frontier Transportation Authority (NFTA) Transit Police Department.  wgrz.com


Charleston, SC: Arrests made in West Ashley Ulta $3,000 shoplifting
The Charleston Police have arrested four people in connection to a robbery at a West Ashley Ulta Beauty store. Ieshia Drayton, 31, Tyra Drayton, 25, Keyajanay Green, 21, and Tyeshia Prioleau, 24, are all facing shoplifting charges, according to jail records. The four are accused of taking nearly $3,000 worth of fragrances from the store. According to the police report, surveillance video shows four people placing items into bags. When they were confronted the four individuals then grabbed the bags full of merchandise and left the store, without paying.  live5news.com


Fresno County, CA: 2 men accused of stealing from Lowes arrested after long pursuit
Two men were arrested after police say they stole merchandise from Lowes in Clovis and then led them on a high-speed chase. Clovis police got a call from Lowes loss prevention about the theft of a pressure washer. An officer spotted the suspect's car, a 1967 Cadillac, on Shaw Ave and pulled it over. The officer said the driver stopped briefly but took off again and hit another vehicle. Police followed until the driver ran a red light. The Fresno police helicopter followed the Cadillac that stopped briefly at Willow and Shaw Avenues to let a passenger out. The passenger, later identified as 36-year-old Lukas Taylor, was quickly captured by Clovis officers. The helicopter continued following the car and observed the driver passing traffic on both sides of the road, running red lights. He continued driving recklessly and speeding until he went off the road and got stuck at a creek. The area was surrounded by Fresno County sheriff's deputies, the Forest Service, and Clovis police. A K-9 officer was brought in to help with the search. The Sheriff's helicopter, Eagle 1 spotted the man and directed units to his location and took him into custody. The suspect had to be treated for a dog bite.  kmph.com


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Shootings & Deaths


Emporia, VA: Restaurant owner killed, son shot by former employee
A disgruntled former employee is responsible for killing the owner of a Chinese restaurant in Emporia and also shooting the man's son, according to police. Emporia Police Chief Ricky Pinksaw said dispatchers received a 911 call about shots fired in the China Garden Restaurant on W Atlantic Street around 8:30 p.m. Wednesday. When officers arrived, they found the owner of the business dead. The son of the owner, who suffered multiple gunshot wounds, was flown to VCU Medical Center in Richmond, according to Pinksaw.  wtvr.com


Monroe County, FL: Florida strip mall owner’s charges upgraded to first-degree murder in shooting of man urinating on side of building
The owner of a strip mall in Monroe County is now facing upgraded charges after a grand jury indictment for the fatal shooting of a 21-year-old man in an alleyway near his business. 57-year-old Lloyd Preston Brewer III is now facing one count each of murder in the first degree, aggravated assault with a deadly weapon, and violation of a concealed firearm permit, according to the indictment. He was originally charged with murder in the second degree with a deadly weapon without premeditation following the shooting death of Garrett Hughes. Authorities say Brewer fatally shot Hughes on Feb. 13th after finding him urinating on a wall in the alleyway behind the Conch Town Liquor & Lounge in the Searstown shopping center owned by Brewer. According to the report, Hughes had just come from the lounge and was intoxicated. Officials say Brewer was driving in the lot at the time and noticed Hughes urinating on his business. Brewer then got out of his vehicle, confronted, Hughes, and fatally shot him in the stomach.  850wftl.com


Orange County, FL: Person shot walks into 7-Eleven, taken to hospital
Deputies in Orange County responded to a shooting at a gas station Thursday morning. A sheriff’s office official told Channel 9 a person was shot at a 7-Eleven gas station at Orange Blossom Trail and 40th Street. Deputies were called about the shooting around 4:15 a.m. The store is equipped with a parking lot video system (camera, load speaker and strobes) No other details have been released by law enforcement.  yahoo.com
 



Robberies, Incidents & Thefts


Memphis, TN: DOJ: Second Man Sentenced in Series of Armed Robberies and Conspiracy to Commit Additional Robberies of Mid-South Retail Stores
On Tuesday, June 13, 2023, a federal judge sentenced the second of two men involved in a series of robberies of mid-South Walmart and Kroger stores beginning Christmas Eve 2021. Randy Readus, 36, of Memphis was sentenced to 180 months in federal prison for his role in multiple business robberies and conspiracy to commit robberies in the Memphis and surrounding areas, said Kevin G. Ritz, United States Attorney for the Western District of Tennessee. U.S. District Court Judge John T. Fowlkes, Jr. also ordered Readus to serve two years of supervised release and pay restitution of more than $34,000 upon completion of his prison term. There is no parole in the federal system. Readus’s co-defendant, Memphis resident Julius Black, 32, was sentenced on May 18, 2023, to 240 months in prison after previously pleading guilty to these and other robbery charges. Judge Fowlkes also ordered that Black serve three years of supervised release and pay restitution. This case was investigated by the FBI’s Safe Streets Task Force.  justice.gov


Lubbock, TX: Romanian Gold Thief Who Robbed Rockville Store Caught In Texas
An international gold thief wanted for stealing from a Rockville store has been captured in Texas, according to an NBC Washington report. Mircea Lucaci, a Romanian national who also uses the last names Lopez and Rostas, is accused of stealing thousands of dollars in gold from Congressional Jewelry and Coin on Rockville Pike, NBC Washington reported. Detectives had been searching for Lucaci since August, the report said. He was arrested in Lubbock.  patch.com


Las Vegas, NV: Man accused in 4 armed robberies across Las Vegas, Henderson

Wheatfield, NY: Niagara County begins cracking down on illegal cannabis stores

 

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C-Store – American Canyon, CA - Armed Robbery
C-Store – Daphne, AL – Armed Robbery
C-Store – Bertrand Township, MI – Armed Robbery
C-Store – Terrell, TX – Armed Robbery
C-Store – Ocala, FL – Robbery
C-Store – Oklahoma City, OK – Armed Robbery
C-Store – Houston, TX – Armed Robbery
C-Store – Auburn, WA – Armed Robbery
Clothing - New York, NY – Robbery
Collectables – Montclair, NJ – Burglary
Grocery – Pittsburgh, PA – Armed Robbery
Grocery – Plattsburgh, NY – Armed Robbery
Grocery – Phoenix, AZ – Armed Robbery
Hardware – Clovis, CA – Robbery
Jewelry - Torrance, CA – Robbery
Jewelry - Broomfield, CO – Robbery
Jewelry - Camarillo, CA - Robbery
Jewelry - Thornton, CO -Robbery
Liquor – Berrien County, MI – Armed Robbery
Restaurant – Cleveland, OH – Armed Robbery / shots fired
Restaurant – Los Angeles, CA – Armed Robbery    
                                                                                     

Daily Totals:
• 20 robberies
• 1 burglary
• 1 shooting
• 0 killed

 

Weekly Totals:
• 88 robberies
• 32 burglaries
• 5 shootings
• 2 killed




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Holding people accountable can be a difficult task made even more difficult if those people don't even hold themselves accountable for their own performance or actions. Rationalizing, minimizing, deflecting - some people are just incredibly difficult to develop and lead. But then again, isn't that the key to being good leaders. Learning how to manage and lead is a life-long process that's tested every day you go to work. With human nature being to take the path of least resistance, the manager has to be there making sure no one does.


Just a Thought,
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